jlm

5 de oct. de 2016

I traded in my 10 year old vehicle for a lease on a Toyota Celica. The process was quick and easy. The support for learning about all the buttons and dials is excellent. While I have not yet experienced it, I am told that the service department is good as well.

Jill

3 de oct. de 2016

Very helpful, not pushy. Liked driving different cars. Enjoyed experience except of course spending the money but the staff made it okay. I will recommend to others to shop at Modern Toyota.

Nancy44

1 de oct. de 2016

I was very pleased with my sales person, Tony Walker. He was kind and did not pressure me as some dealers are prone to do! No complaints about any aspect of my dealings with Modern.

Angela E Horton

29 de sep. de 2016

Chad was knowledgeable regarding the Camry and all processes of the loan financing. I was impressed with his friendliness and professionalism. I would definitely recommend him as someone to contact when thinking about purchasing a car.

Jonnie

29 de sep. de 2016

We have just purchased our fourth new car from Modern Toyota and it was a very positive experience. Our salesman, Andrew Robinson, was knowledgeable, comprehensive in explaining our options, and patient! Brad McAdams was also friendly and efficient in completing our financial documents. We left satisfied we had received the best deal available and are delighted with our new car.

Brooksmom

23 de sep. de 2016

This is the second car I bought from them. I always work with Andrew Robinson he is an excellent sales person who makes me feel comfortable through the whole process. I would definitely recommend working with Andrew and buying a car from Modern Toyota.

Abby730

21 de sep. de 2016

We were pleased to find the exact vehicle we had in mind, and Dan exhibited patience and professionalism in addressing all of our concerns. We look forward to the same level of expertise when we return for service.

Batman

18 de sep. de 2016

Andrew was an amazing guy, always courteous and very helpful. He provides all the information we want. We only visited the site to canvass and end up buying one. So quick the transaction was.

Mike

9 de sep. de 2016

Sales and service was great. Our salesman Dan Santarelli was very helpful all thru the purchase and informativeas to all the new features of the new Toyota's.

Chris

8 de sep. de 2016

Reno was very helpful and the service call was quick and enjoyable. Even though the location is out of my way, I will return to this service center to have my car taken care of in the future.

Annette

7 de sep. de 2016

I went in just to see the stock and I ended up purchasing a vehicle. Chad, our sales guy was awesome. He made the whole process seamless.

glo1029

4 de sep. de 2016

We were extremely happy with the customer service we received from everyone we dealt with at Modern Toyota. Not only will we recommend this dealership to others, we will highly recommend Dan Santarelli in sales. We were also blessed by Judy Taylor's sweet spirit in the finance department. Great experienceGreat people

Dianne Andrews

4 de sep. de 2016

After looking at several dealerships, and online chatting with Corinna Conaway, we decided to ride and look at your inventory. The 4 runner we looked at online, was sitting out front waiting for us to "inspect". Narvin Bayer met with us and explained the 4 Runner and purchasing vs. leasing. Honestly, we had just casually discussed trading, but after speaking with Corinna and Narvin, we were convinced now was the perfect time, and this particular 4 Runner was perfect for our lifestyle. We have already told friends this was the best car buying experience we have ever encountered, and we will absolutely visit Modern Toyota again, even being 45 miles away, Modern was definitely worth the drive!

Robert1234567

3 de sep. de 2016

Modern staff ,sales and maintenance always takes time to listen and help with my concerns. The Maintenance super is always easy to talk with and gives good info.Thanks

SEATAC

2 de sep. de 2016

There was a mistake made on the Out of Door Price for the amount $540. We had agreed to price for the car was $26285 which they had agreed to and confirmed, when I signed the final sale papers I missed the final number which was $26825 , so the #2 and #8 was reversed, I did not notice the problem until I got home and noticed the problem, I went back next day to the dealership and they refused to deal with the problem, very unethical sales team including the sales manger. I will not recommend this dealer to anyone.

Ken

1 de sep. de 2016

Researched multiple dealerships, Modern provided everything we wanted in a car purchase experience.Had the car we wanted on the lot, make, model, exterior color and interior color. Service people Allison, Chad (Buster) and Brad provided excellent service, made us feel part of the Toyota family. We felt the freedom to ask questions at anytime and always felt important. One of the greatest services provided by Chad was to drive our new car out to our house the next day after purchase and set up no hands phone, voice activation other apps that are on the car. That was a great relief. Great price according to Consumers Report Web site pricing. Also have the extended warranty which I wanted. It covers just about everything on the car for 6yrs/100,000 miles. Worry free driving from now on. VERY BIG THANKS TO MODERN TOYOTA.

Fisherman,wef0491

27 de ago. de 2016

Salesman was highly recommended by several people.had purchased new vehicle at this dealership previously. Salesman was able to answer all questions concerning the vehicle.

Rich S

24 de ago. de 2016

My Modern Toyota salesperson (Nancy Smith) helped me schedule my service appointment and Justin Williams did a great job taking care of me and my Highlander! He was prepared, thorough, and went beyond my expectations--even sitting in my car and helping me reconnect my phone and to the Toyota bluetooth. Great organization!

blackdogaudio

21 de ago. de 2016

As always, Modern Toyota's service team is very attentive to details with all aspects of my RAV4's service and my experience with the service process as well! I'll be sticking with them for my next car purchase in the future. Highly recommended!

Jeff B.

19 de ago. de 2016

I thoroughly enjoyed my experience with Mr. Shawn Elliott as I purchased a 2016 Toyota Highlander. As soon as we figured out that we were both huge UNC Tarheel Fans,...well the rest was history! Mr. Elliott was kind, courteous, and very knowledgeable about his product! He even took as to K & W for lunch and picked us up when we were finished. I highly recommend asking for him if you are planning to visit Modern Toyota!! I'm sure glad we got to share our "Carolina Way" of doing business!!

seguyan16

18 de ago. de 2016

Kenny and the sales team made our purchase of a new Camry a very easy experience. We are both over 65 and have previously had 5 other Toyota cars, so we were very specific with what we wanted and our expected trade value on our older Camry. They met and exceeded our expectations in every way.

Mattb

17 de ago. de 2016

They delivered my Highlander to Boone with a full tank of gas and gave me a good deal on the trade in. Great price! Thank you Nivan and Jim.

don 873

11 de ago. de 2016

people were easy to talk to & mr. gopal chandarana was very nice and professional, I would tell people that wanted a new Toyota be sure to go modern.

prs

11 de ago. de 2016

everyone was very nice . Kenny waters was great. internet lady Allison was very helpful 'would tell people if you need a vehicle go to modern

Jeanie

9 de ago. de 2016

Dan Santarelli was very helpful and professional when I bought my new car from him. I would recommend him to be your sales rep. He found the Rav4 that I wanted and did everything that he said that he would do for me.

Granny

6 de ago. de 2016

This was my first experience with Modern Toyota and it is accurate to say that customer satisfaction is their #1 priority! Sales representative Daniel Perry deserves the highest recommendation for professionalism and customer respect.The whole team there is very caring. Finance manager Daniel Derrick was detail oriented, making sure I understood every jot and title of the contracts.

Mary Woodberry

1 de ago. de 2016

I had long over due maintenance service repair administered to my vehicle and was treated with respect and was not made to feel less than incompetent about knowing the important concepts of maintenance upkeep. The rep thoroughly explained what was needed and was made readily available when I needed assistance. Very professional and courteous.

Markae1967

31 de jul. de 2016

This was our third vehicle we have purchased at Modern Toyota.Our salesman Donald Robertson is great.He has sold us all three.We always get a good deal.

cperry298

28 de jul. de 2016

salesman Andrew excellent from start of transaction to the delivery of the car! dealership is a joy to work with and everyone was pleasant and helpful!

happycamper

14 de jul. de 2016

I went shopping online and found the pre-owned Camry model I was looking for. It had fewer miles than others and was priced very competitively.An online inquiry brought a response within minutes setting up an appointment to inspect the car.I was met at the front door by the sales manager and directed to a polite and knowledgeable sales person that escorted me to the auto. During the test drive, my wife decided this was the car she wanted. The deal was completed very quickly and we drove the car home.

Lou56

7 de jul. de 2016

Couldn't be more pleased with Modern Toyota. This is one of the best service departments I have dealt with in many years. I look for experience and Modern has it.

girliegirl,16

6 de jul. de 2016

I had a very patient and knowledgeable sales person, Daryl Jane,. He answered my questions, showed me what the differences were in each car I asked about . I would absolutely recommend Modern Toyota and Daryl

merlin63

4 de jul. de 2016

I had been using another service for 15 years until I bought a Toyota this year. The Service Department has to be experienced. I didn't have a clue what I was missing when it comes to customer service. Everyone was a 5 star.

jimmyk786

3 de jul. de 2016

The Team at the Service desk worked me in very quickly at the end of Saturday this past weekend. Really glad that worked out since I did not want to get to deep into the 5,000 mile service window. Thanks Guys!!!!

marilyn quinn

27 de jun. de 2016

Wes was very thorough and worked hard to minimize our time spent buying my new car. He actually helped me with other issues on another car that was very helpful. He is a great salesman to work with. Thanks , Marilyn

Golfer-78

18 de jun. de 2016

I have brought several New Trucks and Cars .Eddie Merrell is the most professional sales person I have ever had the privilege to work with .A fine Christian man enjoyed working with Mr. Eddie Merrell.Steve Wagner 336-546-2796336-996-3112

William J Stoll

9 de jun. de 2016

From driving into the Service Bay to driving off the lot, my experience was excellent. Great service staff!! Will drive the extra few miles(Greensboro to Winston-Salem) to be able to have my Tacoma services at Modern.

Smith family

9 de jun. de 2016

We looked for a car for our daughter while on vacation. We had certain things in mind and of course our daughter had.a wish list of her mind. Eddie listened as we talked about the kind of car we were looking for and came up with something that far exceeded our dreams. The dealership was very professional and took care of all the details that come with an out of state sale. We bought a car and made a friend that day!

Gammy

5 de jun. de 2016

Everyone was super nice and friendly there. Every employee I saw or dealt with had a smile or a hello when I passed by them. Rene went the extra mile to check a price for me for something I didn't even come for with no attitude that I was inconveniencing him like some places do. I just may get that part fixed too!!

Lentzl

3 de jun. de 2016

My overall experience was very good. However, I wish I would of have had a better overview of lease vs. purchase from the salesman. I have never leased a car. I didn't obviously understand the concept, as I inquired about paying it off a couple of days later, and the price was approximately $7,000.00 more of purchase price. Also, I am most likely am going to be in trouble with regard to going over the 12,000 yearly mileage limit. Yes, the lower monthly payment was attractive, but I would/could have been more educated from Mr. Perry, salesman, with regard to the cons of leasing. I guess when I tried to do the pay off within a week of agreement, I had a bad taste in my mouth as if I had been "had". Suffice it to say, I regret not purchasing. And I will never lease a car again!

hughmcp

26 de may. de 2016

This is the 3rd vehicle purchased from Modern Toyota. I returned to Modern as I expected 5 star treatment; I was not disappointed in the least. I would recommend these folks from new vehicle sales through after service. A quality experience!

Melliemel

24 de may. de 2016

This was my first service visit to Modern Toyota and I was impressed. Rene was my service advisor and was helpful in taking my service request. He even gave me a time frame as I didn't have a scheduled appointment. It was less time than expected as well. The service lounge was nice and had available refreshments including a Kuerig coffee system that was coffee shop worthy!

Melrose7917

20 de may. de 2016

The service department took care of my car in a very timely manner! The service representative was excellent at his job as well. Thank you Modern Toyota!

shupick

19 de may. de 2016

Everything went smoothly and quickly! David answered all the questions about the truck that I had and spent extra time with us after the purchase explaining the electronics.

lexusowner

18 de may. de 2016

I just went to test drive a car with intentions of still looking. I had been looking at this particular vehicle for about a month and had wanted this type of car for about 2 years. I called and scheduled my test drive with Dee (who was awesome) and she introduced me to Eddie Merrell who helped me from that point on. He was great in all aspects of this process and worked with me to get me the deal I wanted and that I could afford. Everyone is welcoming and helpful and very knowledgeable. I would definitely recommend Mr. Merrell to anyone looking for a vehicle and we will return to see him when it is time for my husband to purchase his new vehicle.

matthewmillersc

13 de may. de 2016

I received a notification in the mail that the airbags on my Tundra needed to be replaced. I called Modern Toyota to schedule an appointment and they were able to get me in the following day and already had the parts in stock. I pulled into the service center and was greeted by Rene. He was very friendly, took my information down quickly, gave me a rundown of what they were going to do and told me where I could wait. The waiting room for the service center was perfect -- they had cubicles available so I could work (free Wifi) while I waited. I enjoyed their complimentary drinks. Rene came to the waiting room to notify me when the service was finished, and I was on my way before I knew it. Very accommodating operation and employees.

JT

13 de may. de 2016

We've used Modern's service for many years & I would highly recommend. Can't say enough good things about our service rep (Winter..that's her real name).

GH

13 de may. de 2016

Very smooth transaction. Went without a hitch! Salesman was very competent an efficient. Answered all of our questions and helped us negotiate a fair price.

lynn51

9 de may. de 2016

I arrived at Modern Toyota for complimentary oil change and tire rotation and they checked other things in the vehicle. They did a great job, Justin explained what was done to my vehicle and I was on my way to work. Thank you Modern Toyota!

reneplante

6 de may. de 2016

I arrived on schedule for my service and was greeted right away by Big V . He explained what would be done and asked if there was any other issues. We discussed them and then I went in to the waiting room which is very clean and welcoming. Big V said that my car would be ready in 45-60 minutes and in about 40 minutes it was all set. We went over the service details and I was on my way. I highly recommend Modern Toyota on Peter's Creek Parkway in Winston Salem not only as an excellent dealer to purchase a car but also to get the car serviced after purchase.

Land2276

27 de abr. de 2016

Modern does a great job. It is always fixed right the first time. They are very polite and professional. Very highly recommended. And very reasonably priced.

Suziquep

27 de abr. de 2016

I am very happy with Modern Toyota! ?? I had a good idea of what I wanted, and Wes Wheeler was the best sales consultant ,He listened to what I wanted and did not try to change my mind on anything! I even was pretty set on the color, both interior and exterior, and they didn't have that on the lot! They searched other dealerships and it took quite a while because I was so specific in what I wanted...when they finally found it Wes said " it was under a rock somewhere " ! The end result is a very happy customer!

mikesnow102

24 de abr. de 2016

excellent customer service by Moe the salesman and by Judy they went far and beyond my expectatiosI will defenetly recommend modern Toyota to frends and family specialy Moe and Judy

Robert

22 de abr. de 2016

Salesman was top notch. Staff and finance office was outstanding. I will definitely be back when it's time to trade again. Recommend anyone to check them out.

chad

18 de abr. de 2016

I had a great experience purchasing my new Camry from Modern Toyota! Goupa was a great help through the process. Thank you so much for all your help!Chad Carico

Darrell B.

17 de abr. de 2016

Dan Santarelli is an exceptional car salesman and representative of both Modern and Toyota ! Made buying from him a pleasure. I was referred to Dan by Andy Willard Manager of Modern Automotive. I've dealt with Andy for years and there is not a more honest and reliable person. Both of these employees went out of their way to help me. And of course the Toyota Product , just cant be beat !!!

Hairdresser07

15 de abr. de 2016

Amanda responded to my emails right away and got me with a car salesman and in the vehicle I wanted that same day. Eddie Merrell was great and worked with me till I was happy and in the vehicle I wanted. Finance guy mark was great also and made sure I had the payments I was happy with. This is a great team and I will def be recc. Them to everyone ??

Kyle27106

14 de abr. de 2016

Great experience and awesome staff. They made sure we got the vehicle we wanted at the price we could afford. They also threw in an extended warranty!

summerfield,nc

13 de abr. de 2016

I had the pleasure of working with Daryl on the purchase of a used vehicle, the process was easy and didn't feel pressured. The team took the time to explain every detail of my deal.

Karen3939

12 de abr. de 2016

We've been Toyota owners for over 20 years. The last few years we've used Modern Service Center for all our repairs and maintenance, couldn't ask for a better setup & service. Of course, they were the first place we looked for a new car. We did shop around and compare other make and models just to make sure of what we really wanted. I loved the Venza from the get go and wanted to give Modern my business. Jose Lopez, our sales rep, did an awesome job of helping us out on the deal. Will continue to use Modern for future service and purchases.

Mary

6 de abr. de 2016

Appointment was completed in a timely manner. Justin reviewed and answered all questions about car care. Waiting area was roomy and pleasant. Employees were friendly and helpful.

Toyota Happy

6 de abr. de 2016

We were actually greeted outside the dealership by a very nice gentleman by the name of Charlie who spoke with us, to find out what we were looking for, and then took us directly to the car we wanted to see. He did an outstanding job of showing and explaining the different models and features, especially the safety features of the Rav4. To say that we were impressed with Charlie's knowledge of the vehicle would be an understatement! The test drive was impressive! We had never owned a Toyota before and didn't know what to expect. We were surprised by the comfort of the seats and the ride! The turning radius was unbelievable, the technology in the vehicle was phenominal and right at your fingertips! We especially liked the navigation feature, since we are new to the area, it will make finding our way around much easier but, the duel air condition control was another feature that we loved! We have purchased many new vehicles and we can honestly say, that it has never been as easy as Charlie made the entire transaction, from beginning to end. AND, we got to take our new vehicle home the same day! Would we purchase another vehicle from Charlie at Modern Toyota? Absolutely!

dch

6 de abr. de 2016

very good experience dealing with derek mosier,he is the reason i considered moderrn. nancy smith is a pleasure to work with.we sending 2 people to buy from modern.

Avalonbuyer

6 de abr. de 2016

Excellent, knowledgeable service from salesman Charlie Simpson and finance manager Judy Taylor. We have had possession of the car for less than 24 hours but so far, so good. Our long term experience with the service department in maintaining our previous Toyota at modern has been uniformly good. We highly recommend this dealership!

cas2911

5 de abr. de 2016

I let them know what I needed and was not pushed into something I didn't want or need. Very comfortable, Eddie Merrell is an excellent consultant and I would recommend him highly!!!!

jlg88

4 de abr. de 2016

Such a pleasure doing business with Modern Toyota! Everyone from sales to finance makes you feel like a friend. Professional, knowledgeable, courteous and very patient!

Corolla16

30 de mar. de 2016

My experience started with the internet sales team, and they scheduled a visit. When I got to Modern Toyota we were met by professional sales staff that help guide my family to the right car. This is my third Toyota purchase from Modern Toyota, and I would recommend Modern to everyone looking to have a great experience.

bildot

18 de mar. de 2016

We had a great experience with Modern Toyota. Bought a RAV4 . Sale went very smoothly. Salesman explained the advantages that the RAV4 had and a lot of them were what we were looking for. He took his time and went through all the bells and whistles that the car had and how to use them.

tallman

6 de mar. de 2016

I was given quick service and was shown exactly what I had come for, my questions were all answered and the salesman and finance agent were both extremely helpful. I plan on being a repeat customer for my next car purchase.

Khrys6

5 de mar. de 2016

Went in for first 5,000 mile check-up. Everything went well ,& was pretty fast. I also enjoyed the refreshments offered while waiting. Greatly appreciate the two year warranty.

edwine04

2 de mar. de 2016

I really appreciated the way Eddie Merrell helped me in determining what was best for me and my circumstances. He was kind, patient, and helpful without trying to pressure me. Thanks, Eddie

Brant1234

1 de mar. de 2016

Set an appointment to meet, they were on time, no waiting. Listen to me what I was looking for and went my options. Very nice and understand. Did check with other dealers in the area, very competitive on the price.

JenniferM

28 de feb. de 2016

I would HIGHLY recommend Modern Toyota in Winston Salem. Marty M. Promised me he'd get me out of a bad car deal from a dealership that was only after money; and he did just that. I ended up with better interest rates, coverage and an overall better monthly payment!

HappyHighlander

22 de feb. de 2016

Eddie Merrell was nothing but a pleasure to work with, his attention to detail was amazing! He was so informative and answered all of my calls and questions in a timely manner. He made sure we were satisfied with all areas from the price, to the warranties offered to the details and specs. Thank you for your amazing service!

worker

18 de feb. de 2016

Love, love, love Modern! They always take care of me and my Toyota!! Been a customer since my 1998 Toyota Corolla, now I'm in love with my 07 Camry!

Tacoma16

15 de feb. de 2016

Sales associate did a great job working to get exactly what I wanted in my vehicle. Hassle-free process and also offered the best price around! Great experience! Ask for Kenny Waters as your associate.

LDuqueOsorio

15 de feb. de 2016

Mr eddie Merrell thank u so much for all the hard work you did for me to get my new Rav 4 u made my day I still can't believe that I have a brand new car, my hopes were not high when I got to the dealer but as soon as we sat down with you u gave me a lot of hope and you actually cared about us as people and not just another car sale, I recommend modern Toyota to everybody!!!! They're awesome!!!! Thank you!

Oleng

12 de feb. de 2016

Our sales person Andrew was a very professional dealer and made everything comfortable when it comes to buying a car. He wasn't the aggressive type of salesman and let me tell you that he will try to save you some money.

edmondslm12

11 de feb. de 2016

From the moment I walked into the Toyota dealership I was in good hands. Wes helped me out tremendously on buying my first new car.

blweekspix

9 de feb. de 2016

Service experience was pleasant and professional. My service manager went out of his way to keep me informed and more than willing to discuss my options. I was able to use a loaner car (a new prius) to run and do some errands while my car was being worked on. Thanks Toyota

WS-driver

7 de feb. de 2016

Everyone was friendly and I feel that I was treated fairly. The entire process was smooth and very efficient. This is my second purchase from this dealership and I would come back again when I need a third.

maggie

5 de feb. de 2016

Buy far the best place to shop. Everyone that I had dealings with when above and beyond in making my purchase enjoyable. I'll be back should I need to purchase again. Told everyone the best place to good.

marcia70

4 de feb. de 2016

Outstanding service. Big V explained what would be done during the service, showed us where to wait. Couldn't have been better. Offered me the time to schedule my 15,000 mile service, however I was unable to schedule the next service as I didn't have my work schedule.

radar6421

4 de feb. de 2016

Easiest and best dealership I've ever done business with. Kenny was a great salesman, showed me every option on my new Camry. Even when I wanted remote start added. It was done in a couple of hours. Johnny at the front desk, kept me laughing and talking the whole time. I would definitely go back in the future

Jeff

3 de feb. de 2016

After some searching around for a particular Tacoma color and package, and finding one on another local dealers lot, I was unsure which way to go for the best deal on the truck I wanted. The other local dealer, when it came down to the brass tacks, could not get the truck I wanted or lacked the motivation to do so.Fortunately for me , I stayed in contact with Kenny W at Modern, and he'd stayed patient with me. Modern and Kenny did everything they said they would, finding the exact combination/color Tacoma I wanted in a short period of time. No surprises.I should have known (having made other purchases with Modern many years ago) that was where I needed to go.

Tod&Paula

3 de feb. de 2016

Gopal, Judy & the young black bus. mngr. (Preston?) were all very caring & knowledgable & a pleasure to work w/- they made it a great experience w/ helping my daughter get her 1st car ('16 Toyota Corolla).

lmccoll3

30 de ene. de 2016

Reno was very courteous and friendly. He let me know exactly what was going on and where I needed to wait till my tires were rotated and oil changed. I would like to deal with him again at future service visits

ryoung1029

29 de ene. de 2016

Wes and the hold team was wonderful, every one help in so many ways. I was very pleasedwith friendless people I was every worked with.

Kumar

28 de ene. de 2016

It is been my first visit and had a great experience with staff and response time. They are clear in explaining steps they are going to do and very responsive to listen my issues with the car.Good Job Team...keep it up!

steelerstrong

27 de ene. de 2016

Many people fret at buying a car. The old cliche of high pressure sales, Dan was wonderful and made our experience great. Thank You Dan

jtman

27 de ene. de 2016

I had a great experience at Modern Toyota. Charlie was very courteous and was very knowledgeable about the truck I was buying. Brad helped make the buying experience painless by his ability to convey the financial paperwork where it was easily understood. Charlie also went over the vehicles functions in detail before I left. I will recommend Modern.

VAGUY1969

22 de ene. de 2016

Tim took ca r of a recall for my 2005 Corolla's computer. Going well six months later. Would definitely retire for future service! Tim performed repair in a very short time.

jjtilley

19 de ene. de 2016

Outstanding service from both my sales person Gopal, and Daniel Derrick in the finance department.I left totally satisfied and will definitely purchase another vehicle from them down the road.

JCDavidson

17 de ene. de 2016

Overall the end to end process was easy, professional and a good experience. I worked with David Kecki. I would recommend him and Modern Toyota. I am loving my 4 Runner!

Melrose7917

17 de ene. de 2016

This dealership went above and beyond to make things work. I left totally satisfied. I will definitely go back to this dealership. I you go ask for Wes .

Kevin

16 de ene. de 2016

My experience with Dan Santarelli and Modern Toyota crew was excellent. He was very up front and helpful. He listened to what I showed him and showed me my available options and gave me a fair price. The process was efficient and I quickly left with a new Sienna minivan

reneplante

13 de ene. de 2016

From the first visit to our purchase visit we were very happy with the service we received from Modern Toyota. I spoke with other dealerships and none compared in service and knowledge. We will be recommending (already have on facebook) and will visit Modern again.

kgturner8

12 de ene. de 2016

Wes Wheeler was our salesman and we had a great experience shopping for a new vehicle. We love our new van and especially love how safe it will be for our family.

severhar

12 de ene. de 2016

Definitely a wholly positive experience at a dealership (one I never thought I would have). Everyone was very accommodating and friendly. I worked with Nancy who is extremely knowledgeable and one of the nicest people I've ever met. She made me feel very welcome and helped out a lot. Would definitely return to purchase another car here.

teetommy

10 de ene. de 2016

They had the car I wanted at the best price around. They had a special trade-in deal. The salesman (Larry Prillaman) was great.Several dealerships were closer but couldn't compete on final price.

warriorpoet85

6 de ene. de 2016

At Modern Toyota, the sales representatives are knowledgeable and helpful. Wes Wheeler possessed a superb knowledge on not only individual vehicles, but on each trim level for each vehicles. He was very helpful in our decision to buy a 2015 Toyota Sienna XLE, though we looked at the Highlander and 4Runner as well. He showed a "service with a smile" mentality, and never got frustrated despite our laundry list of questions and desire to drive and see multiple vehicles. Despite the tremendous amount of research that we did prior to viewing the vehicles, he knew answers to every question that we had!There internet specialist, Diyani, was also very helpful answering questions prior to our arrival and made our appointment with ease despite our busy schedule. On the finance side, Yates Moon did a wonderful job explaining all of our options for financing the vehicle. He provided a personal side to the different warranty options and the benefits and limitations of each. In addition to being thorough, he was also exceedingly efficient. The manager Steve Bryan also went out of his way to make sure we had a pleasant experience and to make sure we were well taken care of. Overall, a very satisfying car purchasing experience!

sailorboy

1 de ene. de 2016

Very professional dealer representative's,from the person greeting us at the door to the final sale. The experience we had with Stephen Butcher was smooth and without incident. Stephen went out of his way to help us and was a big part of our decision to purchase.

mikegolf4444

31 de dic. de 2015

Walked in after lunch , went to bull pen. talked to Steve. gave him just few words!he and I came to a conclusion quick without lot of talk.He turned me over to Daniel Perry and the two of us did paperwork. everyone was cordial, professional and nice. Enjoyed brevityMike

MichaelLane

29 de dic. de 2015

I just bought a car from Ricky Triplett. He was amazing through the entire process. I really appreciate his helpfulness and friendliness. From the time we drove on the lot, until we pulled off in our new Camry, our experience was great! I highly recommend Ricky and Modern Toyota.

ford fan

22 de dic. de 2015

I liked my experience buying a new Toyota because the salesman was not pushy. He was also very friendly and seemed knowledgeable and willing to work with us.

Woodworker

22 de dic. de 2015

I have always liked the Tacoma model, even though I never owned one. When I read about the redesign, I was ready to look and drive one.The salesperson was polite, knowledgable and low key, which I appreciate. I was particular on what I wanted so it took a few weeks to work through all that make a deal. I thought the price was fair and the Tacoma arrived three weeks early, so even better.A goof car buying experience,

Sequoia Sassy

16 de dic. de 2015

I have to commend Modern Toyota for their outstanding used vehicles! Even though I bought a used vehicle the Sequoia was in excellent condition as well as the other used Toyotas I test drove. Thank you for making my purchase one that will last me until we meet again....hopefully in 5+ years : )

Shaggy

11 de dic. de 2015

The sales person was very pleasant , knowledgeable, and not pushy ! The used car manager was willing to work on arriving at a very competitive price.No financing was required but still the F&I manager was helpful and pleasant and also not pushy when suggesting an extended warranty . Kenny Waters -salesDaniel Derrick -F& IPS This is the fourth car I have purchased from this dealer since the 1990's and every experience has been positive !

Lesliesprius

11 de dic. de 2015

My experience was great. My questions answered and options explained without pressure. Gopal helped me make good choices. I would buy future cars from Modern Toyota of Winston Salem.

flittle1125

9 de dic. de 2015

Great experience. I had my in or service and not planning to trade. Salesperson Kenny Waters did an outstanding job in "selling me the car".

Mhall1977

3 de dic. de 2015

Knowledgeable and helpful in narrowing down choices. Time spent through finance dept was helpful, necessary, and fast!!! Will recommend again to anyone needing a new car.

Summer Breeze

2 de dic. de 2015

I never look forward to the car buying process, but it was time to start looking. I thought I was just going for a test drive, but after meeting with David Kecki and feeling like he was listening to the needs and wants of our family, I knew the time was right. I was leaning toward another Corolla to replace the one I had been driving for 12 years since it has been such a problem free car. I am so pleased with my new Corolla! We are now a 3 Toyota family. The Modern Experience lived up to the promises.

tretre0804

1 de dic. de 2015

I went to Modern Toyota not really expecting to be able to leave with a vehicle. The people were very nice and forth coming, I did not feel like I was wasting anyones time and they were more than happy to serve. Between Gopal the dealer and Brad the financial manager, they made magic happen. They made my first time buying a brand new 2016 Camry a memorable one. I am forever grateful.

ad21

29 de nov. de 2015

The salesman was great. He wasn't pushy and spent a ton of time with us without ever making us feel rushed or like we were being sold to. He listened to our needs and answered all our questions thoughtfully and completely. Even after we finished our paperwork (which was after hours) he spent time connecting our phones to bluetooth, showing us how everything worked and making sure we were all set to enjoy our new car from day one. It was a great experience and we would buy our next car here.

Rich S

29 de nov. de 2015

Modern Toyota did a fantastic job listening to our needs and helping us buy the perfect car. We'll go back again and again. We've found our car buying "home."

Linda

23 de nov. de 2015

The service was wonderful, the attendant Big V took time to explain everything to me as to what I needed and to work out a price that I could afford to replace 4 tires. He told me that the tires that were on the car were the wrong size tire and that was why the ride was so rough. I am a single female 61 years old and I need some guidance when it comes to my car. They did an alignment as well and no one has ever done that when I got tires.

jimmydeanbacon

21 de nov. de 2015

I worked with Niven Bayer of Modern's sales team and could not be more satisfied with the process. Niven was up front about what was possible and available to me as a customer, and was extremely courteous and attentive during the entire process. Would definitely do it all over again!

kaybee123

20 de nov. de 2015

It's very easy to get in and pull into a service lane. I was helped very quickly and the gentleman was very polite. I wish my wait time had been shorter, seeing that it was over an hour, but it was nice having a friendly place to wait.

CJ

19 de nov. de 2015

I was referred to Nancy Smith, and she made the experience totally wonderful. She was patient, very helpful, honest, and a lovely person to be around. As a whole, the staff at Modern are friendly, welcoming, gracious and helpful. No pressure or haggling games.

Donna Ashe

19 de nov. de 2015

Having exhausted all the possibilities in the Myrtle Beach area, Charlotte, NC area, and Rock Hill area with little or no response or follow up on pricing, we listened to a neighbor from the Thomasville, NC area. She recommended her "friend" (Ricky Triplett) as a referral. Imagine customer service at its BEST! That was Ricky. He contacted us on her request. He listened to every word I said about my reason for trading -- and found the EXACT vehicle for us. I now own a 2015 (year end change) Highlander Limited Platinum. He spent the time walking us through all the features, and that was a feat. My husband, who is the most frugal person ever, said the deal we got was impossible~!And talk about sweet!!!??? Every employee in the dealership spoke to us and was friendly! Clean, well laid out and so spacious dealership. I am the happiest girl in the world today, at age 63. Thank you, Ricky and Modern Toyota for the BEST EXPERIENCE OF MY LIFE ON A CAR PURCHASE.. It just couldn't have gotten any better. Please, folks, RUN over to Modern and ask for Ricky Triplett. Thank you, Modern Toyota and Ricky for a superior buying experience.

stevestuff

18 de nov. de 2015

Winter was very kind and professional from start to finish with dropping my car off to directing me to the shuttle to getting me checked out. The shuttle service to and from my work was a very nice benefit that allowed me to get the vehicle service done while I was at work. All in all a very painless process!

New RAV4 owner

7 de nov. de 2015

I enjoyed Quick scheduling and quick service for my first routine maintenance of my new RAV4! The efficiency and valet service were wonderful on this rainy day. Thanks!

Foxhead2013

6 de nov. de 2015

Great! Very personable caring staff! The Lord sent Dee to us through the internet! Her knowledge and pleasant voice drew us in! Then we met with Mr. Merrill and his delightful personality continued on! He was truly interested in our needs and was serious about getting us what we needed! The staff were very pleasant and went the extra mile! We would definitely recommend your staff and company to our friends! Thank you so much for all you did for us! May God bless each of you as He has us!

Jonathan1

3 de nov. de 2015

This was our first time dealing with Modern Toyota. We were made to feel welcome and appreciated.We had a very pleasant experience buying our new vehicle.

NewtoToyota

1 de nov. de 2015

Dealership was professional and clean. This was the first experience with Modern Toyota and buying a Toyota. Our sales consultant (Michael Nannery) was the best we have ever worked with. We will definitely recommend this dealership to our friends.

David

31 de oct. de 2015

Received very good service from sales person, Charlie Simpson. He was not pushy but very persistent. He has a good personality for sales.Would recommend him to my friends

whineywanda

31 de oct. de 2015

this was the easiest time we have ever had buying a car. Everyone was easy to work with and everything was completed in a little over 2 hours.

tred43

31 de oct. de 2015

This was one of the best car buying experiences I have ever had. I really appreciate Larry for his help through the whole process. I would highly recommend Larry and Modern Toyota to all my friends.

mhaltahe

31 de oct. de 2015

Bought my first new car and was thoroughly pleased with this experience. I felt the process was seamless and the salesperson responsive to my questions and needs. I would highly recommend anyone to visit Modern Toyota in the future.

Vintagegirl

27 de oct. de 2015

Salesman, Larry, spent time assisting me with my decision to buy my car by showing me different models and patiently answering my many questions. A good experience.

Marion

24 de oct. de 2015

I like my 4Runner the Price is Really and over kill. I think. I had my 6month checkup done olny concern is my alignment seems to be off now due to the rotation if my tires. I will take the truck bacy fofr the recheck on this matter.

wfd5861

21 de oct. de 2015

Awesome people to work with. Salesman tracked down the vehicle that we wanted. Great environment, made us feel relaxed and welcome. Treated us like family.

nwoodward1

20 de oct. de 2015

First 5000 mi. oil change with just enough time for some good hot chocolate. Young man was super nice. Easy access to service area, great waiting area

SaltyPnuts

18 de oct. de 2015

Fast Service, Friendly People, Jamie (Service department) made it quick and easy! I highly recommend him for all your service needs! Thanks You for being so friendly & Helpful!

reidandme

17 de oct. de 2015

Nancy's knowledge of the car I was interested was spot-on. The pre-owned Venza was spotless and her presentation of this car, and its details helped in my decision to buy.

New Rav4Buyer

9 de oct. de 2015

Eddie Merrell was my salesman. Of all the cars I have ever bought this was the best person I have ever dealt with. He was courteous, kind, and understanding. He had great knowledge about the vehicles that I was interested in and explained things to me. So many times once a person has the sale they are through with you. Not the case with Mr. Merrell. He came out to the car before I left...helped me set up the Bluetooth and explained what every button was for. I left this dealership feeling better than I ever have when I bought a car. Thanks to Mr. Merrell.

camry, princella64

2 de oct. de 2015

Chad Gordon was my salesperson. I was very frustrated because my sunroof was leaking heavily. I was dumping rain that had collected in my driver seat 2 times a day for 6 days. My seat and floorboard was soaked and the moisture caused a smell inside the car. I was undecided about purchasing another Toyota but Chad apologized and convinced me to test drive two 2016 Camrys. I love my new car!! I will refer my family, co-workers and friends to Chad Gordon at Modern Toyota!!

BarbaraL

2 de oct. de 2015

We were interested in a Prius but unsure whether this would be the time we purchased. Dan Santarelli helped us understand the car and its models, then let us set the pace of the discussion. He, David, and Johnny were very helpful and friendly. I felt that we were listened to and respected. I will recommend Modern Toyota to friends who are planning a vehicle purchase.

Kakkeman

2 de oct. de 2015

From the very moment we drove up on the lot, we were greeted and welcomed by our sales rep "Mo". He was great. Everyone who handled our purchase worked very hard to help us stay within our budget. No high pressure sales talk! Nothing but true professionalism and fairness. They had the van we wanted on the lot, as I had researched it on the internet.Was very impressed with this dealer.

Flyer Gramps

30 de sep. de 2015

Friendly & co-operative to the way I wanted to pursue the discussion rather than their default manner.Next day while putting my "stuff" into the new downsized car I realized that just like in housing, when you downsize, storage takes the biggest hit. The Toyota Corolla is really cheap on spots for sunglasses, change, cell phone. litter bag, trunk storage of small sliding things, Elantra had more spaces, much, much, much better trunk. Mr. Toyoda needs to see them!!Drivers side front window frame (a cars blind spot) seems bigger than before or is more frontal than on the side. Remember the wrap around front windows in the 1960's?If I ever purchase another car, I will require more time in the vehicle (like an afternoon) to sit at home & take it all in. My short time in the vehicle was primarily addressing the controls.I missed seeing the car!So many products for sale that your best sellers don't even find showroom space. Guess you don't need to if they sell without it.The "paper monster" at the closing is a sad state of affairs in America. Lawyers want to protect the corporation from other lawyers for p[plaintiffs. Guess the U.S.Gov't has to be the watchdog for the buyers (ala VW, Chrysler, etc) Still awaiting automatic headlights when wipers turned on!Nitrogen! Oh yes, wasn't there a bomb once? Now it's in my tires.Thanks for avoiding Goodyear & Goodrich! Hope the OEM Michelins are as good as I purchased.Let me know when front bumper "bras" are available.

Corolla

30 de sep. de 2015

Thank you for a job well done. Sandy has been wanting a new Corolla for sometime and you were able to help her get what she wanted.

bellhop1960

27 de sep. de 2015

I received excellent customer services. I was given a one-and-a-half-hour window but the service was completed within 60 minutes. I will recommend this service center to others.

mura123

21 de sep. de 2015

No gimmick of negotiation. The sales person who helped me is very honest and no need of negotiation as they honor the advertised price. We really had a good experience with Modern Toyota.

tlchardy10

21 de sep. de 2015

Always great serviceKind and helpful to the me and let me know what was needed and how muchI could always use a discount

dmm135

20 de sep. de 2015

I have never bought a brand new car before. Dan Santarelli made the process as painless and entertaining as you could possibly imagine! He was hilarious and knowledgeable of the product he has obviously been selling for a long time. Dan was awesome! Go see him!

unhappy customer

7 de sep. de 2015

Very disappointed in this dealership. The salesman will say anything to make a sale and then will not stand behind his promises. The car had issues immediately and he did not want to be bothered. This company has gotten so big that they don't care about the customer or honesty and integrity.

keverhart23

3 de sep. de 2015

Everyone there was very nice. Dan Santarelli was very knowledgeable and answered all of my questions. I would recommend anyone looking for a new or used car go to Modern Toyota of W-S. Best experience I've ever had buying a car!

kathymazzola

30 de ago. de 2015

We initiated the process on line from Tucson, Az. When I got home I looked online for the particular car I wanted, talked to Michele Taylor by phone and gave her my preferences. Friday night after work I went to the dealership and met with Charles Will. The car I had been considering was right there and he gave me a thorough lesson in all the features. He asked if I was interested in seeing any other models but I was sold on the one I chose. He was very helpful, friendly and knowledgeable but NO pressure, which is really appreciated. I took the car home overnight and came back Saturday and bought it.

KristaNChris

28 de ago. de 2015

Thanks for your help in purchasing our first new car as a couple. Our family has been with Modern Toyota for 2 generations, with the third generation right around the corner. Dan went above and beyond to make our experience perfect. We didn't even expect to drive home that night but Dan made it happen even after he should have been off work and headed home!

over 60

21 de ago. de 2015

Many thanks to Charlie Simpson of Modern Toyota! Charlie's professional and respectful demeanoractually helped to sell a car to me. He answered all of my questions, was very informative and listened to what I wanted. He didn't try to sell me more than I was asking for and couldn't have been more helpful to me in making my decision to purchase a 2015 Rav4. Thanks to Modern for having someonelike Charlie on your sales staff!Martha Musten

ksie323

20 de ago. de 2015

Perfect purchase experiences and very nice, friendly dealer. Very knowledgeable about the cars they sell. The price is very straight forward and also reasonable. I will come again for my next car.

Jill

19 de ago. de 2015

Good people to work with. Very knowledgeable about the cars and trucks they sell. No pressure by the sales force. They are straight forward about their prices and will work to achieve the deal you are looking for. Our salesman took the time to explain all features of the car we bought and even though he was supposed to get off work at 5 PM, he stayed until nearly 8:00 to make sure we knew how to operate the controls of the Rav4 we purchased.

cmp572

18 de ago. de 2015

I found the Highlander XLE I was looking for on line and stopped by the Modern Toyota. Within minutes Matt McDonald had prepared a sales sheet for the new car and had my trade-in appraised. The cost for the new car as well as the trade-in value offered was fair and within the range anticipated. We had a deal immediately. The new Highlander was delivered a week later. Final paperwork was handled by Brad McAdams as efficiently as the sale by Matt. Both were friendly, courteous throughout the entire process. The best and simplest car buying process I have ever experienced.

Agowens1225

17 de ago. de 2015

Back in May this year me and my fiance purchased a 2015 RAV4 from yall through Kevin : / (worst experience of my life) everything was going terrible I was very sad and upset with how things went using Kevin until I met Yates moon he bent over backs for me and made me extremely happy with my purchase that day I begged him to get someone else to show me how to work my car instead of Kevin and Yates absolutely took care of that matter and I couldn't have been more happy 3 months later my fiance and I broke up and the brand new car was in both our names so I knew I had to get out of that situation and I knew exactly who to call.... Yates of course ! So I came down here one morning and told him how Jordan was a cheater and I needed to get out of this car loan so he told me he would take care of me and by all means I trusted him and he said who do you want to talk to in sales I told him to pick his favorite and he called drew (Andrew Robinson ) he told me drew would take good care of me and little did I know he went above and beyond for me! Drew told me I had two options to trade in and get a brand new Camry or have Jordan trade this in and I could have the 4 runner I had been wanting and I told him to please work his magic and get Jordan to trade this car in and drew and Yates got together and did exactly that I got a text from drew saying head this way he is trading it I was so happy after a day of total anxiety hey made me feel completely better about how this was going to go it was 6 pm on Friday the 14th and I knew there was no way for me to get in the 4 runner that was in Boone so drew and Yates told me not to worry that they would make sure I wasn't stranded and he put a tag on a used car so I could get to work the next morning I when to work and drove this loaner car back to him after work to pick up my 4 runner With the conclusion of this I would only recommend everyone I know to modern Toyota to Yates and drew they absolutley helped me in every way possible I didn't feel like a customer I felt like a friend and that's what made this experience so great !!!!!Yates moon and Andrew Robinson are one xxxx of a team!!!

bob 123

13 de ago. de 2015

Great experience!! Ashley Hill is the reason I went to Modern because of prompt response on an internet inquiry and great pricing. Niven Bayer was a great sales consultant and did a great job of follow up.

Becky

8 de ago. de 2015

I normally do not give reviews. However the sales associate Donald Robertson was the absolute best. We asked him to give us the best price, out the door no haggling deal and that is exactly what he did. He was so professional and a really kind individual. We will recommend everyone to him. I cannot say enough good about him. Charles and Rebecca Hege

DRB

1 de ago. de 2015

Saw an ad for the Sienna we were looking for. called the dealership, drove out to dealership and they were prepared for our visit, worked the details with sales and finance, and went exceptionally well. Our salesman Eddie was very easy to work with as was the finance group and management. Would highly recommend this dealership.

Lofty5

31 de jul. de 2015

My salesperson Shawn Elliott was wonderful! I had a great purchase with the best deal I could ever imagine. Modern offers great service and has nice, friendly staff!

Mike

29 de jul. de 2015

My salesperson did an excellent job getting the best price possible for me on my Camry. He was very professional throughout the entire process! I was indecisive about a couple of additional features and Niven stood by me and was very patient while I made my final decision on my final selection.

Caddie

29 de jul. de 2015

My first vehicle was purchased from Modern when I was 16 years old and several decades later, I continue to return to Modern. Everyone makes you feel like they know you and you're their only customer. I especially appreciate Johnnie's bubbly personality, the candid and friendly way Stephen Butcher worked to get me EXACTLY what I needed. He was extremely patient with me and went above and beyond to totally exceed my expectations. Mr. Moon's humor made financing and paperwork fun and I highly recommend Modern!

charlier

29 de jul. de 2015

my corolla lost power last saturday night. i called modern toyota's service dept. at 10am on monday and was put through to advisor "big v." who assured me that my vehicle would be taken care of that day.the car was towed to modern toyota, arriving at 1:30pm and "big v" took charge from there.my corolla was ready at 3:30pm and was repaired at no cost to me, as there were 2 recall notices that I was unaware of. the waiting room facility was clean, quiet, offered free coffee and had current magazines available and modern personnel on-site.THX BIG V AND MODERN TOYOTA.. YOU GOT IT DONE AND THE PRICE WAS RIGHT.

Ann Teresa

26 de jul. de 2015

The salesman, Greg Stewart was super professional and was extremely knowledgeable about the car we purchased. Your dealership should give him all the sales. . .for sure you would have a lot of sales.

Avalon, jmw

23 de jul. de 2015

Great service from beginning to end. Mo was knowledgeable, enthusiastic and patient through the entire process. Repeat customer of Modern Toyota in Winston-Salem for this reason.

nemeth

22 de jul. de 2015

I can honestly say that my experience with Modern Toyota was wonderful from beginning to end. The staff was absolutely outstanding. Will definitely refer friends.

Jgriffin

22 de jul. de 2015

Bad experience with first salesman. Ended up with Matt McDonald and he was GREAT. Made everything quick and simple. Really knew what he was doing and was totally honest about everything.

Michele123

22 de jul. de 2015

Most enjoyable experience with buying a new car. Niven was very patient and knowledgeable about both cars that I test drove and I felt he had my best interest at heart.

tracyb

22 de jul. de 2015

My husband and I wanted to spend a certain amount and not go over. The sales associate worked very hard to give us what we wanted, and he did give us what we wanted. We are very happy with our purchase. We will definitely go back in the future when we need to purchase another vehicle. Everyone one we came in contact with from the sales associate, manager, and financial person were very friendly and professional. We enjoyed doing business with Modern Toyota!

Duster

19 de jul. de 2015

Squeaking brakes- found problem, rotors glazed over, repaired, and even put new pads on, they even pulled rear drums and cleaned. Everybody went beyond what was expected.

cndon52

17 de jul. de 2015

Just a smooth...seamless...peaceful experience...no high pressure...even Judy the finance person was helpful & sweet...have already recommended it to a friend who BOUGHT a new truck!

2car guy

17 de jul. de 2015

Gopal the salesman who helped us was very helpful and courteous. He answered all our questions was very knowledgeable.. Overall buying our car was a great experience.

Kathy Dobbins

15 de jul. de 2015

Quick service. Friendly employees.I was greeted promptly and the service was quick.The service was complimentary.Our sales person remembered us. We will be back for more service.

Clay171

15 de jul. de 2015

Excellent service, prompt in completing work. Waiting room very clean. All employees at dealership very courteous and friendly. Would recommend dealership to others. Good prices on vehicles

Clifford Larsen

14 de jul. de 2015

Charlie Simpson was very very good,no pressure what so ever. He took the time to explain in detail everything about the paper work to an over view of my new car.

TRD PRO owner!

12 de jul. de 2015

Starting at the beginning I had the best salesman meet me at the door. Chad Gordon was the least pushy salesman I've ever experienced. I truly felt at ease with him representing what was right for me. I was interested in 2 trucks that was not on the lot that were supposed to be there per another sales department. But my disappointment quickly turned because I got a better truck for a lower price than I could have got anywhere else. Thanks for making a bad situation a good situation. The whole staff was excellent. After buying the truck I must have had 5 or 6 employees come by shake my hand and congratulate me on my purchase. Even after the purchase I feel the staff truly cared that I had the best car buying experience ever. Treatment like this will be why I will give 6 hours again to purchase my next vehicle.

Bea messy

9 de jul. de 2015

My husband and I had a great experience with Modern Toyota yesterday! We are long term customers of the Modern Automotive Family and continue to be impressed. Thank you especially to Donald Robertson for expert service!!

phyllis728

6 de jul. de 2015

"Excellent Experience"I worked with Nancy Smith who was very detailed and informed sales person. She helped me locate the type and color of car I was looking for. She was pleasant to work with and I enjoyed purchasing a car from her.

Linda

3 de jul. de 2015

We dealt with Nancy Smith who was a very informed sales person. We actually enjoyed buying a car from her. The entire sales room was full of the nicest people. Good coffee also!

Joel

1 de jul. de 2015

Visited service center for the first time. Excellent experience. Quick though friendly service. I drove in and even though there were 4 cars in front of me, I had a call within 20 minutes letting me know technicians had completed serving the car and rotating the tires.

crb6210

30 de jun. de 2015

My car was an unusual deal as an anonomous person bought me the car. Andrew was my salesman and I could not have had a better experience. My family and I have dealt with Modern on numerous deals and we have never been dissatisfied. Andrew, the salesman and David Miller, the finance person did an outstanding job getting the deal completed

cdddjdjffjf

30 de jun. de 2015

Even though we were not buying a new car or an expensive used vehicle I felt treated no differently than if I was. Both Lewis Hall and Daniel Derrick asked if we could like something to drink and when my wife's selection was not available at Modern Toyota Mr. Hall went to the store and got her the soda she requested, even though we said it wasn't necessary. Thank you for making us feel important.

jenny

27 de jun. de 2015

great people to work with. everyone was nice to deal with laid back car buying experince need more people like yate moon nice guy thanks

Belly M

26 de jun. de 2015

Everyone was so friendly and help me as best as they can. I worked with Daniel Perry to buy my new 2015 Toyota Prius and he helped me so much to get my Prius. I also worked with Shawn Elliott. I had a great experience at this dealership!

midelman

26 de jun. de 2015

Let me start off by saying my sales rep Marcy Drysdale was excellent. She really went to bat for me and was did a great job with overwhelming process of purchasing a vehicle. My problem comes with the sales manager on duty. The car that was sold to me didn't have any floor mats , not one. Marcy told me she would see what she could do as far as getting some or taking something off the price. Sales manager's response was that he was comfortable with what price already was he refused to lower the price, despite no floor mats. Now I realize I didn't have to buy the car. But in the feedback request email, Modern Toyota expresses a "dedication to excellent customer service". There is nothing excellent about completely dismissing the absence of something everyone is accustom to having in a car, knowing that they are missing, and doing absolutely nothing about it.

Inatw

25 de jun. de 2015

We really enjoyed the process of renewing our lease and getting the vehicle we wanted at a great price... Chad was wonderful at helping us meet our goal!

dtaylor

25 de jun. de 2015

I bought a 2015 Highlander Limited with the technology package. When I first saw what was included in the technology package; I was a little intimidated But when Nancy Smith the sales person started going over everything, i was more relaxed. She went through the entire car, patiently explaining the details of the various bells and whistles without ever having to refer to notes, books or web sites. That she had this knowledge on demand was very impressive but equally impressive was the fact the she had the ability to explain everything to me in a patient and understandable manner. In addition to her impressive professional knowledge; she is a personable, understanding, and caring person. This was the best experience that I have ever had in buying a car and this was due to Nancy,

Smartgirl

23 de jun. de 2015

I have never had a better experience with buying an automobile. Extremely happy so far, and Dan was great, he was patient and explained everything even though I didn't have a clue about this sort of thing. David with finance as well. Every one was helpful and went above and beyond. Thanks so much

Armani20

21 de jun. de 2015

I would highly recommend buying a vehicle from Modern Toyota. Yates Moon is very helpful & my experience with him was a pleasure. I absolutely love my 1st new car! Thank you so much!!!:)

NateStorm

21 de jun. de 2015

We went in to look at a '14 4Runner and ended up getting a brand new '15 for almost the exact same price. We had a great experience with the sales and finance staff, too. They took very good care of us and didn't try to up-charge us at every turn. The Modern Toyota team did a great job with us and I'm sure they'll do a great job for you!

goddog1954

20 de jun. de 2015

Donald Robertson was an absolute pleasure to deal with today. He has excellent people skills and was able to communicate fully the policy and procedures for the leasing terms and benefits of the Toyota care program that was included. The process was a quick and surprisingly refreshing experience. Kudos also to Michelle Taylor, Steve Bryan and David Miller for their courtesy and professionalism.

Ed Brower

17 de jun. de 2015

I have never had occasion in the past to write a letter like this, but due to the experience I have had yesterday and today with your dealership, I feel more than simply obligated. On a scale from one to ten with one being the worst and ten the best, I am delighted to tell you I would rate todays purchase experience at Modern Toyota a solid 12!Beginning yesterday a telephone conversation with Mike Hughes resulted with him finding me the exact truck I wanted at the price I needed including a generous allowance for my trade (more than I really expected). I had purchased four other vehicles from your dealership over the past fifteen years or so and without a doubt this fifth purchase experience was no less than outstanding as far as my wife and I are concerned.I was met and welcomed in the parking-lot this morning by Mr. Wes Wheeler like I was an old friend. We had never met in person prior to that. Wes displayed more than courtesy and brand knowledgeable professionalism, he made us feel like important, valuable customers. Wes went the extra mile not only explaining clearly and simply all the detailed paperwork, but also transferring plates and property from my old Tundra on and into the new Tacoma. He took the time to set up the new bluetooth connections for me and afforded me a completely enjoyable buying encounter. Wes also treated me to a coffee. That was nice. The great service didnt end there. Brad Adams your F&I guy did a great job of closing the contract and title work in a most friendly and expedient fashion. I hadnt financed a vehicle purchase in over 20 years. Cash was much simpler, but he even made finance seem pleasant!Mike Hughes made a point of coming over to meet us putting a face and hand to the telephone meeting of the previous day. That seemed once again to make me feel appreciated as a customer. All these seemingly small things were noticed and appreciated.All in all your team at Modern Toyota not only made me glad I chose your dealership, but in addition made the entire experience enjoyably memorable. If I live long enough Ill be back and meanwhile Ill tell everyone I know what a great job you guys do. Thanks!Gratefully yours,Ed Brower

lawgal

11 de jun. de 2015

I was immediately led to the model I requested and allowed to drive it. The salesman explained all of the salient features. The papers were drawn up and I drove off with my new car just a few hours after my arrival.

TundraBoy

9 de jun. de 2015

An excellent experience and positive in every way. My salesman, Mr. Daniel Perry was very efficient and personable. I highly recommend Modern Toyota to anyone searching for a pleasant visit and shopping adventure!

badin black

9 de jun. de 2015

Gopal our salesman was very helpful, courteous, and knowledgeable. The first people you see when we entered the dealership were very pleasant and got us the help we needed immediately. The financial consultant explained everything in a simple and professional manner. This is our second car purchased from this dealership and I would highly recommend Modern Toyota to anyone interested in purchasing a new car.

BiggerV

6 de jun. de 2015

From the moment I was greeted, I had a wonderful experience!! The service was exceptional. The wait was not long at all and the Advisor kept me informed at all times.

charlotte2015

6 de jun. de 2015

Wonderful service. Dan was very thorough and answered all our question. Very patient too! Just took her time to thoroughly explain our options for extended warranty. Overall great experience. Will definitely buy another Toyota there in the future!

Happy

4 de jun. de 2015

I had a very positive experience buying my new Toyota Rav4! I Had visited the Modern Todyota showroom on more than one occasion trying to make up my mind on when to buy. Having talked to Eddie Merrell on my last visit, I knew he would be my salesman of choice. He made suggestions but was never pushy and I appreciated his friendly approach, enthusiasm and patience, giving me space to think it over. When I came back ready to buy, he was who I sought out.. The rest was a my making up my mind what was right for me and Eddie took that unto consideration.

sitting high

4 de jun. de 2015

Sales person was very informative. There was absolutely no pressure to buy. The showroom was immaculate and all the sales people were very friendly and courteous.

TGolbus

3 de jun. de 2015

Drive all the way from Charlotte to check out a car. They promised to hold it for us. They knew we were coming and called someone else to pressure them into the sale. When we got there and someone else was in the middle of working a deal. Didn't even have the courtesy to call us so we didn't come in. Then they even tried to sell us on cars we didn't want.Would never go there again.

santiaa

3 de jun. de 2015

I am Very Satisfied with the service performed on my truck. Dan Slabaugh was very friendly and i got my truck back pretty quick. Thanks

hagemabc

2 de jun. de 2015

We were treated with respect and the customer service was exceptional!The sales staff were not pushy but very helpful and took time to explain anyquestions we had.I would recommend this dealership to my friends. and I am not a person thatrecommends anything unless I am happy with the service or product.

Satisfied Customer

29 de may. de 2015

I had a very positive experience working with Stephen Butcher of the sales staff. Although new to the dealership, he had thorough knowledge of the vehicle I was considering buying. He took the time to explain and demonstrate the features of this vehicle and I felt that he had genuine interest in me as a customer. He is an asset to Modern Toyota, in my opinion.The only negative was the fact that I could not use the 60-month no interest offer from Toyota on the advertised price of this vehicle. It seems to me that it is irrelevant how I plan to pay for the vehicle (cash purchase, home equity, Toyota payment plan) and an upcharge should not have been applied to the purchase price for the Toyota no-interest offer. But this is a management/corporate decision. In the end, this fine print (the website posting for the car said nothing about a cash-only price) did not prevent my purchase, although I came close to walking away.

EdC32

29 de may. de 2015

This was the best experience I have ever had when buying a car. The salesman, Dan Santaretti, was very professional and knowledgeable about the Toyota Prius. He answered all our questions and called the next morning to make sure we made it home in our new car. We would highly recommend Modern Toyota and Dan for anyone interested in buying their next car.

Happy Buyer

27 de may. de 2015

I had not bought a car from a Modern Dealership in the past, but I will certainly return. I live in High Point and work in Greensboro, it was "worth the drive".

newsome123

26 de may. de 2015

Larry made the process of buying a new car stress-free. He was not pushy. He was friendly, easy to work with, and very helpful.

Nanny Robin

25 de may. de 2015

Five stars all the way around!!! Everyone went above and beyond to make my buying experience fun and stress free!!!! Donald was a super nice young man!!!

Happy customer

23 de may. de 2015

Friendly, helpful and easy to work with. They were eager to get us the deal we wanted.

totallyinlovewithnewcar

22 de may. de 2015

I rated five stars because it was an exceptional experience. The service was excellent and Dan had us comfortable and he answered every question we had with honesty and great knowledge.

Jmsteph3

20 de may. de 2015

My experience with Modern Toyota was fun and light hearted. Chad and Lonnie were very helpful and persuasive (in a good way). The overall experience was good and I would recommend Modern Toyota and Chad and the rest of the team to future buyers.

winstongirl91

20 de may. de 2015

Donald is one of the best!! He did not pressure me and he let me take my time. And I found my perfect vehicle. Great service would recommend him to everyone!!!!

Triviumis1

19 de may. de 2015

I was very pleased with the service that I received, and I would recommend this dealership to anyone that wants to receive friendly service and an excellent deal. My salesman, Daniel Perry, was especially friendly and helpful. I would definitely consider going back to them for my future purchases.

ScottHsu

19 de may. de 2015

My wife and I are very pleased about our first buying experience at this dealership

Michael

18 de may. de 2015

My overall experience with the whole Modern Team was Fantastic. My salesman (Jose Lopez) did an excellet job explaining my options and I think he went over and beyond. He was very kind, considerate and knowledgeable.. I am a proud new owner of a 2015 Toyota Truck.

jessnurse

15 de may. de 2015

Very nice people. I love my new toyota camry. Greg Stewart is great salesman. Thank you for the help

Jtnelso2

14 de may. de 2015

Great experience all around at Modern Toyota. Stephen Eads was great! He was very knowledgable and helpful. Helped me drive off in a certified pre-owned Scion FRS in about 3 hrs. I got the car I wanted, for the price I wanted. Definitely the guy to see if you are looking for a new ride.

Dandyman1597

12 de may. de 2015

The entire experience was excellent. Locating the truck I wanted using the internet service was VERY convenient. Correspondence with Modern personnel via email was also very helpful and time saving. My Sales Consultant (Wes Wheeler) was the absolute best!!! He was professional yet down to earth. My wife and I felt comfortable with him right away. Long story short, I found the right vehicle at a very reasonable price, dealt with the right Sales Rep, and drove home with a GIANT smile. I will do repeat business from now on!Darrell Ware

Naipaul

9 de may. de 2015

Experience at "Modern Toyota" was without haggle and tom foolery. In summary I can only say they under promised and over delivered. Will consider again.

Rstanfield

9 de may. de 2015

Been to other dealers and it had been a hassle, the salesman there did not explain the functions of the car were not able to give a final price. The time factor was between 4 -5 hours and still no satisfactory price. I would choose Modern Toyota again.

wehmodern

8 de may. de 2015

I started with a visit on TrueCar, which immediately generated multiple leads to the vehicle we were shopping for and within minutes a representative called to set up our actual visit at the closest dealership. The entire process was smooth with no pressure. The first vehicle we looked at, which the dealer choose based on our input was the one we bought at a great price and got a fair trade-in for a vehicle that was out of town. The dealership even arranged to deliver our vehicle and pick up the trade from our daughter living almost 100 miles away; that convenience is a special touch that we appreciated very much. We have purchased from Modern Toyota multiple times and will continue to do so.

haleya

7 de may. de 2015

Everyone was very helpful in funding the right vehicle. They made it work for me! I did not feel rushed or bombarded into anything like other dealerships I have been to.

Mikesnow1

6 de may. de 2015

outstanding service very happy with the service Larry took very good care of us and met the needs that i had for a car.that i was looking for. Also everyone was very friendly to us.

D. Hall

3 de may. de 2015

Dealership and salesman were extremely professional. I was given great information and courteous service. Kevin Killingsworth was our salesman, he was knowledgeable and patient in the process. I would recommend Modern Toyota for your next purchase.

tlove35

2 de may. de 2015

Michael Sutton, & Matthew McDonald were the best at finding me the car that I needed. I went to the dealership with very specific guidelines on what I was looking for and not very much room for deviation. I knew my price requirements and milage was not going to be impossible, but it would require a lot of leg work. These guys exceeded my expectations and delivered. They were happy to communicate with me and my credit union via email due schedule conflicts. When the car I purchased hit the lot by way of a trade, they didn't forget about me or what I was looking for. They were quick to act and today, I pick up my new set of wheels.Thank You!

SaltyPnuts

30 de abr. de 2015

My salesman was very nice and friendly. No pressure which is what I liked. Was willing to work with me on prices. Thanks for the Great Experience!

claudia1961

29 de abr. de 2015

My salesman was very nice and friendly. No pressure which is what I liked. Was willing to work with me on prices. Felt as if Kenny wanted me to be happy with my purchase as well as him getting the sale.

Sam tan

29 de abr. de 2015

I'm buy a new car toyota Camry and trade my old toyota Camry.I very happy with it. Thanks you very much for all yr help.

ks0063600

27 de abr. de 2015

Great experience, start-to-finish. Despite countless hours of indifference on my part, I finally chose a car. Daniel was so patient with me during the entire process and I cant thank him enough. Will highly recommend him and Modern Toyota to all friends and family.

rangerider

23 de abr. de 2015

Great buying experience, no pressure, good advice and explanation of features. Offered a good deal on price and paperwork was done in a fair amount of time.

Chelsea11V

19 de abr. de 2015

I had a great experience looking at cars. It was my first time looking at car cause I had the same car for 6 years but Greg Stewart the experience easy and exciting. I also asked to look at many, many with cars on the lot and he was willing to take me to look at all of them.

stephaniedcombs

17 de abr. de 2015

We are completely satisfied. Our salesman and the dealership made the experience amazing. We will be returning and recommend Modern to everyone. Thank you again!

Vamontuh

15 de abr. de 2015

Larry Prillaman went out of his way to be sure I was satisfied with my new Tacoma. And I am!! Unfortunately(?), this will probably be the last vehicle I purchase, so I will not get to enjoy another Modern Toyota Experience.

Our 2015 Sienna

14 de abr. de 2015

We traded our 2010 Toyota Sienna on 4/13/15 after enjoying it for 5+ years. We had a very pleasant experience with Larry Prillaman in purchasing our new 2015 Sienna. He was most pleasant and took time to answer many questions--not high-pressured nor did he give us a "hurried" feeling in our dealings with him. We high recommend him to others.

happyson 1234

13 de abr. de 2015

Our experience at Modern Toyota was a great one! Dan Santarelli helped us find the car that our son has been wanting for years. His determination to find the exact car at the price we wanted was excellent. Our experience was a wonderful one! I think we just didn't get a car, but we made some new friends.

ldavis102364

10 de abr. de 2015

I would recommend the dealership to my family and friends. it was a pleasure to work with the sales team and Finance departmentI would come back in the future

Coley

5 de abr. de 2015

Andrew Robinson is the best automotive salesperson that I have ever dealt with. He covered everything about the Toyota my wife and I were interested in prior to us making our purchase decision and I would highly recommend him to anyone looking to buy a Toyota. Brad McAdams also did an outstanding briefing on all the financial forms we signed even though we paid cash for the new LTE Camry we purchased.

Susan G.

2 de abr. de 2015

I have never leased a car before so this was a new experience for me. My Sales & Leasing Consultant, Gopal, was absolutely awesome. He took the time to explain the process and answer all of my questions (of which I had many). I never felt rushed and appreciated his attention to detail. Also, I really appreciated all of the time he took to explain the various features of the car which was very beneficial to me as I consider myself (technically challenged). Gopal took the extra steps to make this a very pleasant and stress free experience. I would definitely recommend Modern Toyota to anyone looking to purchase a car. I would also recommend you ask for and work with Gopal. Prior to this experience, I had all of my previous service work performed at Modern Toyota. They have a great service department as well.

Kathy

31 de mar. de 2015

This was an easy car buying experience!! The staff were wonderful, especially Eddie Merrill, with whom I dealt with. They made it an enjoyable experience not a painful one!! I would definitely recommend Modern Toyota!!!

Anna

29 de mar. de 2015

Gary was very helpful and courteous. I was very attached to my old car and he made trading cars as painless as it could be for me. He showed me everything about the car that he thought I might have a problem with. The price was OK, just hoped for something a little better.

lupe c

29 de mar. de 2015

Very good customer service and good prices too,would send all the customers that i know to this dealer so they can buy a car

starpolish

28 de mar. de 2015

I have never had an easier experience in buying a car. Daniel Perry was helpful and explained everything about the car. He was very courteous and there was no pressure to buy. I would recommend the dealership and the salesman. Daniel Perry explained what was happening every step of the way.

llam

27 de mar. de 2015

Great experience. The salesperson I had guided us through everything and helped us pick a good car. The price was just what we wanted it to be.

prouse

26 de mar. de 2015

My husband and I have shopped several dealerships in VA, Tenn, NC, and GA. via the internet and Modern Toyota had the best pricing. We arrived at the dealership in our old beat up Tacoma and Kenny was the first salesman standing in the parking lot. He came over and immediately greeted us and made our care buying eexperience a true pleaseure. The finance guys were a hoot and things counldn't have gone any smoother. All in all a normally stressful experience turned out to be a true pleasure. Thanks to all the guys involved.

bill

23 de mar. de 2015

traded cars with a very good experience ! started off with internet chat with very good info which led to salesman eddie merrell, outstanding ! then finished up with finance mgr who was good as gold with all being a very good experience. would buy from them again without hesitation !

Mimi

22 de mar. de 2015

I had not bought a car in about 12 years. This was a super good experience, working with Nancy. She was very patient with me during the entire process. We made several trips to Modern Toyota to make a final decision on what we really wanted and I would definitely go back!

rbg3560

17 de mar. de 2015

I feel I received prompt, courteous and fair service from Chad and Yates during my visit to trade in a 2005 Volvo and lease a new Camry on 3/16/15. The paperwork went smoothly and I couldn't have asked for nicer treatment. It took a little longer than expected to change the tags and clean my new Camry, but the wait was worth it! Great overall experience and believe me, I have purchased or leased many cars over 40+ years of driving.

raleighgirl1

16 de mar. de 2015

This was the best car buying experience I have ever had. The salesman was super helpful. Finance manager very professional. Would buy from them again.

27106

9 de mar. de 2015

Today I spent 15 minutes on the phone trying to get a quote on replacing my rear drum brakes. I was routed from showroom sales to parts to service back to showroom and then back to service. When I told service I would NOT allow them to re-route my call again, the woman responded $250 (without asking me year, make, model of car). When I asked if that price included turning the drums - she said "Oh, you have drums - not rotors?" I then told her that I had a 2006 Scio XB - but she was not familiar with it. I was put on hold for a 6th time, when she finally came back and said that she spoke to Tommy (the manager) and he was not sure either but thought it should be about $250. When I then asked what the price was if they had to replace the rotor, she had no idea and said she would have to call parts (7th transfer). I asked for her name as I wanted to complain about the poor customer service - but she refused. Note - when I spoke with the showroom (twice) they blamed the mix up on high volume of calls, short staffing, and lack of training as to which department di what. As we were speaking a live chat popped up on my computer...so I related this story and was told a manager would call me back within 15 minutes. Not surprisingly, I have not heard a work. To be honest, it doesn't make a difference as Modern Toyota is so inefficient and unfriendly that it is obvious that customer service is the lowest priority. Who would want to take their car there for repairs? And, I certainly would not buy one from them either...I've had four Toyotas (all bought while I lived in Raleigh for 20 years) and never had a problem. Modern Toyota is a horror story. Now I know why everyone at WFU talks negatively about them.

Diane

8 de mar. de 2015

Gopal and Judy were the best. My son and I each bought a Prius and Rav 4 on 3/7/15. It was a long evening and they worked very late getting great deals and satisfaction for us. It was the best car buying experience I have ever had and the knowledge they will be there to keep us on the right track during the use of the lifetime of our vehicles.

JordanandLuciana

5 de mar. de 2015

My wife and I just purchased the 2015 Corolla LE from Modern. We had an awesome experience and will be back to purchase our next Toyota from here. They are the best to work with, very honest and stand behind what they say.

khbogue

3 de mar. de 2015

This was my first experience buying a new car. I was somewhat nervous, and Wes made it enjoyable for me; very knowledgeable, helpful and efficient.

Jmorgan

3 de mar. de 2015

I recently purchased a 2015 Rav4 and I am extremely satisfied with my purchase as well as the wonderful customer service! Dan was very helpful and informative about the cars we were interested in and answered all of my questions. He went above and beyond to make sure we were happy customers! After signing all of the papers it was way past closing time and Dan stayed to show me all the cool features of the car. Once again can't say enough about how wonderful the experience was...highly recommend this dealership and Dan!!

mzaski

2 de mar. de 2015

I recently purchased a 2015 Toyota Rav4. Not only am I extremely happy about the car but I can not say enough about the amazing customer service I received. I worked with Michael and he went above and beyond. The first thing I loved so much about the Toyota team was how I never felt pressure to buy a car. They really just wanted me to be happy and wanted me to love what I was purchasing. Michael was honest with me when I asked for reviews about other cars, and also always took the time to explain information. After signing papers, Michael stayed until 7:30 that night to help show me cool things about my car. It meant so much to me because the dealership closed at 5:30. Overall, I am so grateful for such an amazing car buying experience. My mom is now ready to go purchase a car for herself and there is no doubt that Michael will be the first person she will call.

David&Angela

1 de mar. de 2015

This was our second Modern purchase, but our first new vehicle Purchase at Modern. Our sales consultant Stephen Eads was very helpful with no high-pressure sales tactics. Very friendly and personable. We were happy with the whole experience from beginning to end. Would recommend him and this Modern location to others for a new or used vehicle.

Linda

1 de mar. de 2015

Our salesman was Charlie Simpson, and he was terrific. Very knowledgeable and even took the time to help with extras that he really didn't have to. My husband and I highly recommend both Charlie and the dealership. Also, Judy made the paperwork as painless as she possibly could. We love our new car! Rick & Linda

wendya

26 de feb. de 2015

This is my third Rav and the second one I bought from Modern. I am a Toyota girl. The Rav I just traded in was a 2003 with 163,000 miles. It was a great car, I never had any major problems.My sales person, GoPal was a joy to work with. He worked with me on pricing and was able to get the deal I wanted with all the additional features I wanted. He also help me set up my blue tooth and explained several other features of the car that were new to me.I worked with Yates Moon on my financing, another great experience. I explain all the options and additional protection plans to me. Took as much time as I needed to understand it all. I feel that he was looking out for my best interest and not just pushing want would make the most money for the dealership. Both were great guys. Would recommend Modern.

catherineann1213

25 de feb. de 2015

Dan helped me find the exact car I would love. He made me feel safe, comfortable and extremely happy in my new Toyota Camry. He also worked out a great average for my payment. He also made the process very fast and efficient. I would recommend him to anyone also if you have anxiety or anything he is very well at making you laugh and at ease! Thanks Dan and all of the others that helped with this purchase everyone there seems to work as a family is how you can explain it their awesome.

n/a

24 de feb. de 2015

Niven Bayer was superb as our salesman. He was a complete professional and a credit to your business. He explained everything about our new (2015) Corolla LE. He allowed me to test drive two of your machines (Rav4 & Corolla), so I could decide which one was best for myself and my wife. As a result of his thoughtfulness, I have no buyer's regrets. In addition, David Miller was excellent as we closed out our buy. I would also like to say Ken Forester and Wayne Wright are additional reasons I went with Modern Toyota, as they have provided me with excellent service and thoughtfulness over 15 years. One stays with a company when both personnel and product are first-rate. I have been with Toyota over 23 years (92 Camry, 06 Avalon, now 15 Corolla). One doesn't go elsewhere when a company knows what it is doing. Thank you for being what you are and I wish you continued success in all your future years ahead!John and Diane Brust

Kathy Dobbins

22 de feb. de 2015

Mr. Merrell greeted us with a smile and a handshake. He was honest and had excellent product knowledge. We were looking to purchase a Rav 4 which Mr. Merrell was eager to show us and thoroughly explained its features. He was a good listener and easy to talk to. He was sincere, personable and patient with us. He maintained a positive attitude, was organized and prepared. He followed up with us after the sale with an email to ask if we had any questions.. Mr. Merrell was a pleasure to work with.

Leighsherrill

22 de feb. de 2015

First time buying a car from modern. We had a great experience and our car dealer Nancy Smith was great. The whole sale went smoothly everyone was very nice. We got a great car for a good deal. Will definitely be buying our next car there!

DannyP23

20 de feb. de 2015

people are patiently doing their job to satisfied the clients. They don't stop until you get the right deal. also with manager Lani he is really good in findings you a good deal. Thank you Modern Toyota people. I like you guys.

Janet medina

19 de feb. de 2015

Went in with no hopes after been turned down at 3 diffrent car dealerships ... Went to Modern toyota just to look and had free time before a dr apt .. While we was looking the Most friendliest man ( Eddie Merrell ) came out n the freezing cold and wind .. And it went from there it took off ended up n my New van which i love so much .. Now I have my toyota .. And never could be happier !!! Thanks so much words can not express how excited and happy i am !!

NNevitt

16 de feb. de 2015

Great experience for a first time car buyer! Made me feel relaxed with no pressure to buy. Gave me all the information I needed. Would recommend!

Bonbrew

13 de feb. de 2015

Miss Mae Witherspoon, Is Just The Best! She Will Go Beyond And Above To Make You Feel Like You're Not Just Buying A Car From A Stranger But A Family Member! You Get Truth, And Trust, Hard To Find These Days! She Is A Rare Gem, Make Sure You Guys Keep Her, I Am Sending My Friends And Family To See Her For Their Next Car Thank You Miss Mae Witherspoon!!! I Love My New Yaris!!

jinman

2 de feb. de 2015

I have bought many cars in my life time, and this had to be the easiest I have ever had with buying a vehicle. Thanks...

manubetancourth

1 de feb. de 2015

This has been by far the best car buying experience. Good prices, fair trade in offer, good service, they're just good honest people. I highly recommend them!

cmcmilli88

1 de feb. de 2015

Very friendly people, finance officer was exceptional, made things easy. Only draw back was fact of stood looking at vehicle for 10-15 minutes before anyone helped. Not necessarily a bad thing gave me time to look, but I pretty much knew what I wanted going in and it was cold out.

Mrs. G15

29 de ene. de 2015

My husband I were searching for a bigger car for our growing family and had very specific vehicle in mind which was making the process hard. After visiting two other Toyota dealerships in different areas in the Triad, we found Modern. After meeting with Charlie, our wonderful salesman, we were able to finally get the SUV we wanted without having to sacrifice and got a great deal! We had our car a day later and it was the best car buying experience my husband and I have had! Everybody there was great and very fast and knowledgable about their products and services. I would buy here again in a heartbeat.

Ms. Red

25 de ene. de 2015

Our salesman Charlie Simpson was extremely helpful and answered all our questions. We would buy from him again if we needed another car. The service department is always very good.

jdogg33

24 de ene. de 2015

It was a Great experience. They gave me a Great price. The Salesman was extremely helpful. I went in looking for a truck and ended up with a truck and a car. Thanks guys.

Ethan21

23 de ene. de 2015

I sat down with Daniel Perry and explained that I was a first time buyer and he worked hard getting me a reasonable price on a sweet new ride. Cannot complain at all about the experience at modern toyota and I'll definitely be going back after several years to purchase a new vehicle I highly recommend anyone to ask for Daniel Perry. Tell him Ethan sent you

Stephen

21 de ene. de 2015

They did a really good job they didn't pressure me into buying a car they let me look and didn't bother me and gave me a really good deal on it really was friendly and were really nice defintly will buy again from modern Toyota

Brian M

18 de ene. de 2015

My initial email inquiry was handled quickly and efficiently by Corinna in the internet sales department. The same can't be said for other dealers I contacted. This, and the positive reviews from actual customers (friends of mine) lead me to Modern. I set up an appointment for 10 am on Saturday and was greeted promptly by Gopal Chandarana. I was upfront with Gopal about what I wanted and what I expected. He was very down to earth, easy to talk to. I had financing secured prior to shopping and asked Gopal to see if Modern's team could beat my rate. I had a low rate to begin with and they beat it anyway! We came to within $300 of the purchase price I had budgeted. No hassles whatsoever. There was no pressure at any point. No games. I was in and out in about 3 hours on a busy Saturday. Judy, in the finance office, was patient and kind as well. I never felt trapped, had my keys and drivers license the entire time, and was able to stay relaxed the entire time. After the sale, Gopal set up my Bluetooth connection and explained the features of the car. I can't say enough about how important it is for dealerships to make you feel welcome and not feel like a number. Thanks to Gopal and the staff at Modern Toyota!

mot

17 de ene. de 2015

I cannot get over how hard Stephen Eads and Yates Moon worked to get me into a great car. This is my second Highlander from Modern and although there has been 14 years between the 2 purchases, I was treated as if I was their only customer in the building. A great car, excellent service and warranty helped me make my decision to buy. I will be a return customer and if my first, long-lasting Toyota is any indication, I will get lots of miles out of my car! Thanks so much to Modern Toyota!!

Avalon

3 de ene. de 2015

I am totally satisfied with all Eric Lawhon, Daniel Derrick, and Kenny Waters. They have been exceptional to work with. All 3 went over and above to make my car buying experience exceptional. Thanks for everything! I will definitely recommend you all to anyone looking to buy a car!

tang

3 de ene. de 2015

I have great service and experiance working Modern Toyota. The salesmens are there available to help me to my option and my need to purchase my new dream car. Their excellence service and dedication give a peace of mind. I highly recommeded

James

31 de dic. de 2014

Daniel did a great job explaining the features of the car and answering our questions. He also when over the features again on the RAV.

wedinb

30 de dic. de 2014

Used 2014 model Vehicle did not come with owners manual. Rep sez its on order! Hope 2 get it soon. Would help if manual avail on Toyota Prius ll (or MODERN TOYOTA) website for owners.

Frank

30 de dic. de 2014

Modern made it seamless to turn in a used car and lease a new Avalon. It is always a pleasure to deal with the Modern family. Dan is very knowledgeable and was extremely helpful.

rlewis59

30 de dic. de 2014

This is the 3rd vehicle I have bought from Modern. All 3 times I have received excellent service and prices. Great people to deal with!

Dale

24 de dic. de 2014

Charlie Simpson was very professional from the time we first met. He made the whole car buying process a breeze and took the time to answer all questions and show us how everything works on new cars today!

Carlos

18 de dic. de 2014

The staff at Modern Toyota is the BEST I have worked with in the last 30 years. Dan Santarelli is "the gold standard" for the core values that any car dealer should have: Etiquette, Communication, Service, Honesty, and Accountability. Dan has them ALL!If you are thinking about buying a car, this is the place you need to go.

barneywoods

18 de dic. de 2014

I met Charlie Simpson on the coldest night of the season at the Modern Toyota lot in Winston. I told him that I had narrowed my search to a Camry and that I wanted it MY WAY and for MY PRICE because I only have X dollars to spend. Thats exactly what I got!He made the process simple and hassle free. He even followed me to the rental car return lot to return my rental car after we signed all the paperwork.Charlie is definitely an Ace among deuces!

jonesy7623

14 de dic. de 2014

Thanks for the experience. Was my first car that I have bought. Great working with Dan. I told them what I wanted to pay and they got me what I wanted.

jeraldayers

3 de dic. de 2014

wonderful experience from start to finish. salesman was outstanding and the finance dept. also. would recommend modern Toyota and co. to everyone. Toyotas are the best imports in the usa.

Jlkeaton

23 de nov. de 2014

I have always experienced high pressure with dealers when it comes to even looking at new cars. This was not the case at Modern Toyota. After visiting multiple times to find just the right car we got the vehicle we wanted at the price we could afford. The overall experience was great even after the sale. I really felt like they cared about me and I wasn't just another sale.

kgtrplett

14 de nov. de 2014

Friendly and easy to deal with. We have been Toyota owners for years and we have always had good service and treated good when we go in for servicing. Can't say enough about our salesman, Ricky Triplett. Never met such a wonderful and helpful salesman. We are now proud owners of our first Highlander and still have a Camry.

danewright

7 de nov. de 2014

Niven Bayer delivered when we made a request to make a trade on our terms. The total experience, including the financial paperwork was effortless and courteous. Thanks to Niven for putting it together for us!Lynn and Dan Wright

johnnie.jones.9619

19 de oct. de 2014

Gopal and Jesse was wonderful to work with. We felt no pressure and all of our questions were answered. We felt we got the best deal possible. Modern Toyota is the place to get your next vehicle. We came in with a price in mind and Gopal and Jesse worked to get more vehicle for our money.

marion.young.967

18 de oct. de 2014

willing to talk tto me in advance about the purchase of the camryI can by the dealership prior to showing of the 2015 camry and met an awesome salesperson who was willing to entertain my questions and give me all the info he had on the 2015 camry and kept me informed of its arrival.He notified me that the car was in and i test drove it. he explained all the features of the car and made sure I was comfortable using them,he offered to show me how to program my phone and other tecnological advances.He made sure I did not leave until I was comfortable with the functions of the car..

mkriddle128

12 de oct. de 2014

Thanks to Michael Nannery for such a quick and easy first time buy. I got a great deal on a Toyota Camry and couldn't be happier about the service that I received. Modern Toyota catered to my needs and helped me find exactly what I wanted for the right price.

Toddm07

9 de oct. de 2014

Our sales guy went well above and beyond to help us Charlie Simpson was truly great to deal with . I had been truck shopping for over 6 weeks and had visited many dealerships and dealing with a lot of sales people I was to the point of giving up on buying a new tacoma when I ran into a friend who recommend modern toyota wow what a great experience

Harveystruck

4 de oct. de 2014

Was looking for a truck that could handling pulling a boat. Mr. Gopal helped me, found a truck just right for my needs. He was very helpful in explaining how everything worked in the truck . Never pressured me and worked with me on my budget. So happy with my experience I will refer plenty of people to this dealership and suggest that they ask for Mr. Gopal.

carriebhutia

1 de oct. de 2014

So far we have been extremely satisfied with the purchase of our new Toyota Camry. We have faith that our Toyota will be reliable and last for many years to come. This is the 3rd time we have done business with Modern and will return. The sales representative and team there make you feel comfortable about your purchase without feeling like you are being pressured like some other dealers. ..

zhasnain

1 de oct. de 2014

One of the big reason I conducted business with Modern Toyota was the excellent treatment I received from the sales rep. I was not sure which car I wanted and I was planning of looking at different models. The sales rep was very open and did not push me to make a decision. He was not pushy at all which made me want to come back to the dealership and look some more and test drive again. It is because of the sales rep's willingness to help and the level of respect I received from the sales rep I had a compelling desire to do the business with Modern Toyota. Very honestly speaking, Eddie's behavior made Modern Toyota my top choice for buying a car and I am sure my next car would also be from Modern Toyota. Eddie's Boss Mike also impressed me by his keen business sense and cordial behavior. Eddie and Mike are big asset for Modern Toyota. Thank you very much guys.Before coming to Toyota I went to other dealerships. I dealt with two different sales reps at one of the dealerships and both of them questioned my choice and wished that I had made up my mind before I visited the dealership. One of their sales reps told me that I was wasting the time by driving a car that I was not sure I would buy. He told me that usually people know which vehicle they want before they go to the dealership and I should narrow down my choice before deciding to test drive. At this dealership I test drove two vehicles and liked both but did not feel like going back.

bwh1081

29 de sep. de 2014

Our experience with Modern Toyota was exceptional. The sales rep, Kenny Waters was very friendly and courteous. Answered all our questions but was not pushy in any way. We also spoke with Ricky Lewis and David Fonvielle. All of these employees did what was promised to us in a very business and professional manner. We will highly recommend Modern Toyota of WS.

dgoodwill

28 de sep. de 2014

This was the first time we've had to get our new vehicle serviced. The staff was friendly and answered all of our questions. We dropped our vehicle off, had lunch and by the time we were done with lunch, the vehicle was ready. We will definitely continue to get our vehicles serviced at Modern.

papawjerisnc

27 de sep. de 2014

I found the vehicle I purchased on the Modern web site and briefly spoke to Myrna in Internet Sales and then Andrew Robinson got on the phone and asked questions such as what I wanted on a vehicle and after some discussion I decided upon the XLE. Both Andrew and Myrna were very very professional and supportive of what I was trying to accomplish. When I arrived at the dealership last Thursday Andrew already had the items I had requested be installed actually installed. As he went over ALL the features of this vehicle, I could tell he was well versed in all the attributes of this vehicle. I found the same experience when I went to financing. Overall, I found my experience at Modern to be Exceptional!

rlbyerly

26 de sep. de 2014

My wife and I were amazed at all the caring we were shown...Everything was explained so fully. They even took time to show us how to use all the features ofthe Rav 4 Best car buying experience ever...ThankfullyRB + TB

wendykingemail

22 de sep. de 2014

My last vehicle buying experience left me with a real displeasure of the whole process. So needless to say when it came time to trade I was not looking forward to it. Yet, thanks to Dan Santarelli, this experience was completely different in a good way. Dan went above and beyond to make sure he found the vehicle that was going to best suit my needs along with my desires. Additionally, he worked to get me a great deal that matched or beat Modern's competitors. Thankfully, this was a good experience with no pressure, and I am not leaving this time with the feeling like I was taken advantage of because I was female. Thanks Dan for everything!

grtolliver

21 de sep. de 2014

Daniel was very helpful in informing us of the features of the vehicle we purchased and worked with us to get a deal that we were happy with. I would recommend Daniel to anyone who ask about a reference and encourage them to go to Modern for their next vehicle.

Hddavis1

14 de sep. de 2014

I was upside down on my 2005 mini copper. And so how the guys at Modern got me out of it. Thanks guys we will only do business with you guys from now on and will send everyone to you guys..

363cid

31 de ago. de 2014

easy to work with and didn't try to push things I wasn't interested in.They understood what I wanted And work to make the deal.

Thomas Wistar Freeman

30 de ago. de 2014

Except for no floor mats, on order, good service, someone had taken the floor mats from the car and placed them in another vehicle. Dan solved the problem.

Natemannc83

30 de ago. de 2014

Our expience with you guys was fantastic. I will recomend you guys to anyone looking for a new or used vehicle. Your customer service is outstanding

kristopher.b.glenn

29 de ago. de 2014

I went to Bob King Hyundai and they wasted 2 afternoons of my time with prices that I originally told them I didn't want to pay. They were gimmicky and rude at times. Modern Toyota in Winston-Salem was efficient and fast. I'm very happy with my purchase and would recommend them to any of my friends: actually I already have!!!

lgore

28 de ago. de 2014

Kevin was so easy to work with! The vehicle price was excellent. We have been shopping around for a used car but ended up buying a new one just because of the price. We will definitely recommend Kevin & the dealership to our friends.

agg714

27 de ago. de 2014

Great buying experience with Modern Toyota. I have known our salesman, Rick Triplett, for a number of years. He made the process simple and easy. Very pleased with Toyota products and the Modern staff took care of all the details........................................

forbak9

27 de ago. de 2014

My experience with Modern Toyota was very pleasant! The staff was incredibly helpful and knowledgeable. They were able to help me reach my budget and get the perfect vehicle for my needs!

gre0716

26 de ago. de 2014

Found The Prius On Line, Made Deal Over The Phone. Picked Up Prius Next Business Day. Thanks For Making It So Easy And Simple To Purchase Our New Prius!!!

pup154

26 de ago. de 2014

This is the 3rd vehicle I bought from Modern Toyota. They go above and beyond to try to accommodate the buyer. My first car bought from them was a brand new 2006 Scion Xb. I had done my research on the internet and walked into the dealership knowing which exact vehicle I wanted. They made it happen quickly and painlessly. When I traded in my Xb (still miss it) last year, I got a used 2011 Tacoma. Again, I found it on the internet and they made it happen. And again a very easy transaction. So, this year I decided that I wanted a bigger, new truck. So I did my online research and found a beautiful blue Toyota Tundra. I thought it was out of my price range but they worked with the numbers (cut the price on the new truck, gave me a lot for my trade) and made me very happy. I believe I will keep this one for quite a while. I can't say enough good things about them and my new truck!! Just loving it.

neeneemc

23 de ago. de 2014

We are very pleased with this dealership. This is our second purchase here, and it is where we have our car serviced. Both sales and service personnel are fantastic! In purchasing our Avalon, Jesse from the internet department "got the ball rolling," and Niven "closed the sale." Niven spent a lot of time helping us, and he wasn't going to be happy unless we were happy. The "door is open" for us to come back to him with any questions or concerns; and even though the sale and commission is completed, I know he would give us the same attention we would receive if we were in to purchase a new car.

nkastanis

21 de ago. de 2014

I originally came in looking at the Toyota camery, after meeting with Niven Bayer and telling him the amount of miles I will be driving to and from work (I am a account manager for Coca-Cola so I'm always on the road) he suggested the prius hybrid, I wasn't originally interested in the prius but after he let me take it for a test drive, explained the savings in gas per mile and showed me the features, I was impressed, I then went home and two days later I came back to your dealership just because of the amazing service I got from Niven, and today I love my prius and he helped me pick the right level prius. overall i am very satisfied with the service I got, intact my brother is looking to get a new toyota after he graduates and he will be coming here and seeing Niven.

Rrprogolg

19 de ago. de 2014

Came in for a Toyota Corolla recall service and was treated professionally. I could tell in the braking system after I left that there was a change. Thanks to all.

syounts1

10 de ago. de 2014

This is my first time buying a car on my own, and I really chose the BEST place to go. These folks are great!!! Greg Stewart made the whole experience easy and helped me through the whole process. Between Greg and Daniel Derrick I could not have had a better experience. I can't imagine going anywhere else to buy a car.

blitch67

9 de ago. de 2014

I just purchased a 2013 Venza from Modern.It was a easy, relaxed and even enjoyable at times. It was nothing like the stereotypical car buying experience. I had an amazing team of knowledgeable, respective, and friendly employees.It started in internet sales with Ashley, who gathered the information and what i was looking for. She kept my constantly updated, and prepared me for when i went into the dealership. When i arrived Marcy showed me the Venza and allowed me to take it to where my wife was working for her to see. When i returned she and Yates went over the details of financing and other features of the car and benefits of the dealership. Through the process I always felt as everything was my decision and never felt pushed or pressured. This is my first Toyota vehicle, and by the experience I had at Modern. They will be at the top of the list for my future car purchases.Thanks again to Ashley, Marcy, Yates and the entire Modern Toyota teamBert Litchfield

milianoec

7 de ago. de 2014

This was my first time buying a new car and Daniel Perry helped make it an excellent experience. He took the time to show me multiple cars and explained everything thoroughly. I would definitely buy from Modern Toyota again in the future!

wildbeachman

2 de ago. de 2014

Bought second car from Modern.Prices are great and not a pushy dealership.Drove from Lynchburg Virginia and will go back again.Niven Bayer,my salesman, is the best.Went over the car and show me everything.Never had that before.

tonybwoods

1 de ago. de 2014

I wanted to test drive a Toyota Prius prior to making a decision on a car purchase and after test driving the vehicle wanted to purchase it. I was treated very well by the staff at Modern Toyota and bought my car from Dan Santarelli, a super guy and no BS it took a little over an hour to close the deal and I was very happy after I left instead of feeling like I just had been in a street fight, a very good experience.If your in the market for a new Toyota, call me first Anthony Adolfo (919) 951-4664 I'll give you the information you need to come out feeling Great!!!Again, a 1st. Class outfit worth the time and effort to visit, you won't be disappointed.KUDO's to Dan & Modern Toyota.

Deb & Gary

30 de jul. de 2014

I can't remember when we've had such a pleasant experience buying a new car! Ricky Triplett was great to work with and made the entire process so easy. We feel like we got a great price on the car and we love our new Avalon. Thanks Ricky and Modern Toyota !

30 de jul. de 2014

Our Toyota Corella was hit hard when a woman ran a red light. My grandson was driving and we are so greatful that he came through it okay. The Toyota was tough so we just bought another one. When we went to look at the new ones we were not really going to buy that day although we knew we would have to but GoPaul helped us really well. Thank you.

MHSHAW

29 de jul. de 2014

We have never bought a car that it went this smooth and this fast. It was the greatest car buying experience of all car buying in our 43 years of marriage. GOPAL was a great salesman and was very courteous. He really went out of his way to take care of us. He even came in on his time off to help us. THANK YOU GOPAL! Hope Toyota realizes what a great asset you are to them.

sandi.feist

26 de jul. de 2014

We saw an ad on TV for Toyota Camry for a really good price. We went in, and they actually had a number of cars for the advertised price in stock. They met the advertised price, and didn't push for us to get a more expensive car. Kenny, the sales associate was very knowledgeable. The finance officer was able to get us a good interest rate and monthly payment. Everyone was very friendly. It was great to walk onto a lot, pick a color, and sign the papers.

rcarpenter52

26 de jul. de 2014

excellent service from Marcy Drysdale. This is our 2nd car in the last year and one half. Both thru Marcy. She worked very hard to get the right vehicle for me.

rubyemmbler

26 de jul. de 2014

We purchased our second Toyota from Modern Toyota. Donald Robertson was very respectful, honest and spent lots of time answering our questions especially on the computer system.

wjgirl1974

25 de jul. de 2014

I was pleasantly surprised that this car buying experience was easy and I was treated with respect. As a female I have had some not so pleasant experiences with car dealerships. My saleman was Dan Santorelli and he was a joy to work with. He took his time, he did not pressure me and he was willing to work with me on the purchase of my car. Dan gave me time to look over the vehicle by myself and he also took the time to help me set up the bluetooth in my car, which was a first for me. I am so appreciative of the ways customers are treated at Modern. Daniel Derrick assisted me with the financial forms and it was also a pleasant and no pressure experience. I highly recommend Dan Santorelli and Daniel Derrick and Modern Toyota for your next automobile purchase.

Hmjackson065

20 de jul. de 2014

I am pleased with my purchased. My salesman was Kevin Killingsworth and he helped me with whatever I asked and wanted to know. Kevin also got me the car that I wanted.

da3394

19 de jul. de 2014

We purchased our first Toyota. The salesman at Modern (Donald Robertson) wes very friendly, polite and worked diligently to help us find the vehicle that we wanted and needed.

CrewmaxMan

14 de jul. de 2014

I enjoyed working with Kevin at Modern Totyota. He and Daniel responded to my web request on the vehicle before 10am the next morning. I test drove it an hour later, but didn't decide to buy it until the next week. The vehicle was covered under a new warranty program that includes lifetime NC inspections. Dangerous! Now annually I'm on their lot getting an inspection in May with lot's of new Tundra Trucks. I suspect that's part of their plan. No matter. Gotta work on my will power.

liwillia2

11 de jul. de 2014

I went to Modern with the concept that I would be leaving with my same vehicle I drove in with or they would try to put me in something I didn't like/want due to my credit issues, the year of my car, and with no money to put down, but with the grace of God & Mason I was able to get a Mazda CX-7. Mason worked his butt off to get me in my new vehicle. I was not there all day and everyone was so nice. The service there was excellent and I'm recommending to ALL of my friends!

Cfox47

9 de jul. de 2014

Went in just to look at cars but fell in love with a Rav 4 and they made sure I left with it!! Everyone was very friendly and helpful and the prices are great. I'd recommend this place to anyone. Great first car buying experience.

KW27028

3 de jul. de 2014

Thanks to Daniel Perry we found and purchased exactly what we wanted. Daniel was very patience and answer all of our questions. He showed us all the options in three or four models of Camry's we had query's regarding. There was no pressure to buy or finance there. When we declined financing we were respected with our decision to use our own bank. We were also not pushed into any "other" additional options when we declined. Our No meant no and was respected. That means a great deal. But let's get back to Daniel. He is great. Your lucky to have him on your sales team. He is very easy going and knowledgeable even for being so new to the dealership. My husband and I were impressed. The entire experience was very comfortable and fun.I am thrilled that I found a car that was one I had only dreamed of in the past. The discount offered made this car very affordable and our family could not be happier. I want to point out that the back seat is just as comfortable as the front. My 14 year old daughter appreciates that. That has been a source of contention in other vehicles we have recently test drove. Also she is thrilled she can hook up her lap top for game playing on longer trips. We have had the car two days and my husband is now trying to find excuses to drive places. I don't mind because we now have a hybrid (another bonus I didn't think I could afford).Thanks so much for the experience. We could not be happier from start to finish.

Bgeorge1953

3 de jul. de 2014

I appreciated Ricky taking the time to explain and educate me on the concept of a Prius. To be frank, I did not expect that I would be buying a hybrid given I had no understanding of the concept. I have bought over 18 cars in my lifetime and when it came to hybrid that was new and required more time and understanding. Ricky delivered patience, courtesy and value in his efforts with me. He could not have been a better representative of what I think Toyota needs in a sales person. He was the reason I made the purchase and I could not be more pleased with the auto.

Stell

15 de jun. de 2014

We had spoken with an individual on the phone regarding a used 2014 Prius seen on line. This lady happened to be the previous owner of the vehicle we were interested in.When we arrived at Modern Toyota we were greeted by Greg Stewart and asked for the lady associated with the car. He stated that she was not on site at that time and he would be helping us. We had our dog Lilly with us and she was welcomed and received attention from everyone, including her own water bowl. All staff that we encountered were dog friendly and very cordial. We individually test drove the car while the other watched our dog. Since this was our first experience driving a hybrid vehicle, Greg was very helpful in explaining operational procedures. Test driving ruled out any concerns we had regarding size, comfort, features, and handling.Greg worked very hard to get us the best deal he could and we were able to reach an agreeable trade on our existing vehicle. We were quite impressed with Greg's professionalism and cordial demeanor. I will highly recommend Modern Toyota and Greg Stewart to others seeking to make a vehicle purchase.

kusma1950

14 de jun. de 2014

.I recently purchased a new car from modern Toyota. .Gopal was a great guy..honest . reliable. .made my time a memorable one.i STRONGLY recommend him.

Duke 4648

6 de jun. de 2014

Dan was great helping me buy a truck. Just want to say thanks again for your help Dan the man. I will be back thanks.

bklittle

1 de jun. de 2014

Andrew took very good care of us and made sure all of our concerns were addressed. He went over all the features on our Toyota Prius and made sure we were comfortable with everything.

lmhoots

28 de may. de 2014

Nancy Smith was exceptional by going beyond the norm to make my buying experience hassle free and "painless". She is a professional that I would hold in high regards as my employee. Thank you.

mlambrinou

25 de may. de 2014

We are extremely pleased with the service we received at Modern Toyota. The salesperson, Mr. Marty Mayes, was extremely helpful and knowledgeable; he answered all our questions about the product and went above and beyond to make sure we were satisfied and all our needs were met. He was very honest in his assessment of the car and treated us with the utmost respect. The other employee who helped us with the paperwork and whose name I do not recall, was also extremely helpful in answering our questions and providing us with more information than I would have anticipated. We received excellent service from both these gentlemen and we will definitely be going back to Modern Toyota for future services and purchases. Excellent staff and service!

Ikey123

21 de may. de 2014

Salesman very friendly, worked with me on the price as much as possible. Would have liked it to be a little lower, but maybe I'll win the next battle.

94deac

21 de may. de 2014

It may be a cliche but it's true. Very pleasant, fun, informative sales process. Shawn did a great job of educating us on the minivan we purchased and the Toyota service plans.

kjhcamry

19 de may. de 2014

Internet sales (Jesse) helped me get focused on my needs: lease a Camry Hybrid or Prius. I then was persuaded to come to Winston from Greensboro based on 2 conversations with Jesse & Dan regarding an additional $1000 incentive which would be applied to the lease. As such, I went to Modern and leased a vehicle from your dealership rather than one in Greensboro.When I arrived, Dan QUICKLY got me to test drive both cars. Once I decided on the Camry, financing was fast, including agreeing the value of the trade. Dan & Dave got all paperwork completed Friday night so that I could pick the car up Saturday morning. In closing, Toyota has a great product and I really like the free maintenance for 2 years/25,000 miles. This is my first Toyota and it won't be my last assuming the car's performance over time is good. Your team at Modern made this deal happen. Thanks and keep up the great team work!Kathryn

hollyblevins08

17 de may. de 2014

My sales guy was great! I told him what I wanted in a car and the first one he showed me was perfect! I fell in love and bought it. He was awesome and took the time to explain everything about my new car. I also loved the finance guy that helped me as well. Thourougly went through every piece of paper to make sure I knew what I was signing and super friendly. Great people, I will be a return customer in the future.

p30403

17 de may. de 2014

We purchased a new Toyota from Modern. Grace Cobb was out salesperson. Grace went out of her way to help, answered all our questions and was friendly throughout the buying process. The price quoted via email was the price we paid. What a pleasant experience!

dgoodrumwhite62

15 de may. de 2014

Everyone was very helpful. Jose Diaz-Lopez was the best! He was very knowledgeable, enthusiastic, and personable making our purchase experience the best ever. We also thought your finance officer was very helpful with his warrantee suggestions--I didn't get his name. We purchased a 2010 Prius on May 14, 2014. Overall, we were very pleased with our purchase experience and will be back when we want to make another auto purchase. THANKS,Donalee and Michael White

topnotch78

7 de may. de 2014

Beyond fantastic customer service! I would highly recommend Modern Toyota. Everything about the whole visit was absolutely great and I could not recommend it more.

whitt06

7 de may. de 2014

Very friendly salesman went above and beyond to get job done.Snow and ice falling outside stayed late to Get my wife in a car as well.Would and Will recommend to anyone I hear in the car shopping process.

barbara507

2 de may. de 2014

We stopped by Modern Toyota just to look at the Prius, because it gets good gas mileage. We were actually looking for a small SUV. Dan Santarelli helped us immediately. He was very knowledgeable about the Prius, explaining the different options and styles to us. We were impressed with how easy it was to get into and out of the car. My wife and I were both concerned about that. We decided to give it a test drive and were impressed with the comfort and handling of the car. Dan found us just the car we wanted, a blizzard pearl model 3. They gave us a reasonable price for our trade in and a good deal on the Prius. Daniel Derrick, the F&I Manager took care of all the paper work in a very professional and timely manner. Both Dan and Daniel were very helpful, professional, and friendly. We were very pleased with out experience at Modern Toyota.

bobmich

2 de may. de 2014

I have been going to Modern Toyota for over two decades, and have always received excellent service. This visit to have my 2002 Sequoia serviced was no exception. My service advisor was helpful, explained everything clearly, and kept me up to date on how the work was going. Just in general, made it a good experience.

SacState

1 de may. de 2014

I am providing a 'Great' rating because the new car buying experience was great! Mr. Bayer is professional and met all of my expectations. Gladly travelled to Winston Salem from Durham as the buying experience was straight forward, no games and gave me what I felt my trade-in was worth. Highly recommended.

New priusowner

22 de abr. de 2014

Excellent service. Wes went above and beyond for us. We bought our first small car, a Prius after owning a van and an SUV. Wes was very patient with my endless concerns and questions.

topcat42

16 de abr. de 2014

I had the best experience on April 11,2014. I drove out with a brand new 2014 Camry. I am pleased to say that Mr. Kenny Waters was a good salesman as well as the other two gentlemen that helped me with this process. This is my second Camry since 2003. I really love my new one very nice and comfortable. I loved everything about Toyota. It was very nice and clean inside and the employees were very nice. Thanks Toyota for making my car purchase easy.

dfgnc1

16 de abr. de 2014

Dan made the experience wonderful and painless. Wonderful experience. Gave us options and got us in the car in a timely manner. Thaks to all at Modern Toytoa.

Dotyvt

12 de abr. de 2014

West Wheeler was very helpful in making our decision to buy a Toyota Prius. This is the first time we ever purchased a Toyota and we're quite impressed with the work Wes performed. I would recommend Toyota to anyone.

TBrentKirby

11 de abr. de 2014

Ms. Robinson was excellent. She promised 30 minutes or less wait for the completion of service required and the work was completed and I was on my way in 24 minutes.

Robby31

9 de abr. de 2014

Good experience, good sales rep, only problem was it took a little long for the entire process to be complete. I would go back to Shawn.

FrancinaThomas

3 de abr. de 2014

I received a phone call from Modern asking if I wanted to trade my Camry. I told them yes, and they setup an appointment for me later that day. When my husband and I arrived they already had a car selected for me. My salesman, Mr. Waters was very courteous, professional and knowledgeable. Mr Waters worked with us patiently in that, he had written up the information for the new Camry, but then I changed my mind and decided to purchase the Vinza instead. He allowed us to make the decision our selves without trying to pressure us into anything. They even gave us the best deal when compared to other Toyota dealerships.Thanks Modern

ia8269

1 de abr. de 2014

Dwane Brown is so awesome. He is the best sales person ever. He helped me from choosing the best car for me to getting car insurance. I am so happy he was the one who walked up to me to help me get my brand new camry. Modern Toyota is blessed to have someone like Dwane working for them. He is truly amazing. Overall, everyone there was very nice and friendly including the guys who cleaned my car. Judy is so sweet, she made financing my car a breeze. She explained everything to me clearly, I actually had no questions for her when she was done. I am very happy I went to modern toyota to get my car, it was the best car buying experience I ever had. I also love my brand new camry, it's beautiful inside and out and I know I am going to keep it for a very long time.

Smandy12

31 de mar. de 2014

Great experience! Everyone was willing to go the extra mile to help my husband and I get the car we wanted. Most definitely recommend this dealership! We Love Our Toyota Camry!

dgoodwill

30 de mar. de 2014

We had been considering buying a new 4Runner for a few months and put it off because it is usually a long, stressful ordeal. We decided to try Modern Toyota because the commercials always say "Experience the Modern Difference". Both my husband and I were very impressed with our buying experience there. That was by far, the easiest, quickest, no stress car deal we have ever made! We were both very skeptical, but we can honestly say that we will not go to any other dealership. Modern had the best price on exactly the vehicle we wanted and an excellent staff to work with. Very satisfied all around!

UCB1

26 de mar. de 2014

Dan Santarelli is an excellent salesperson. He worked very hard for the sale, answering all of my questions and getting me what I wanted in my new car and what I wanted for my trade in vehicle. It is very easy to do business with Modern Toyota. Their pricing is more upfront and also lower than competing area dealerships. Dan spends extra time with his customers after the sale to make sure they know how everything works in the new vehicle. I highly recommend both Modern Toyota and Dan Santarelli. Ask for him by name if you go.

pkboyd

25 de mar. de 2014

Pleasant experience, and courteous salesman. Would recommend to others. I probably should have negotiated closer to my desired purchase price. However, was impressed by the service.

gandhisha

21 de mar. de 2014

Sales Person Gopal is very frendly, cooperative not pushing, very honest & relable in all accepts, deserve for future manager at your shop.Price of the car, Hospitality service etc was excellent.Dealer Gopal took care everything till the end.

dmontgomery80

18 de mar. de 2014

Great experience. Great sales person! Would definitely refer to family and friends. Love our new Tacoma. My TRD decal is crooked, no floor mats. Windows are not tinted as we were charged but still great to deal with. Im sure these issues will be resolved no problem.

76marilyn

18 de mar. de 2014

Sales manager very helpful in giving us a salesperson,Marcy , who knew the 4 Runner and very helpful in every way. Excellent service. I would recommend this dealership to anyone needing a vehicle.

Msgiles68

14 de mar. de 2014

They were very helpful and knowledgable. The entire process was quick and easy, unlike past experiences, at other dealerships. I would recommend them to friends and family in the future.

donboo

13 de mar. de 2014

We came to look at the various models available on new cars because we were not sure what we really wanted. We left with a new Camry.We really dreaded the car buying process, but they made it so simple. Dan Santarelli and David Miller were super to work with. We love our new Camry.

albertamickens

10 de mar. de 2014

My vehicle was towed from my home to the dealership to repair a flat tire. The entire experience was courteous and prompt from the time I made the call to Roadside Assistance until I picked up my vehicle from the Toyota dealership.

ar5lan

21 de feb. de 2014

Thank Gopal for helping my and I getting new Camry and Sienna. Hopefull we will see you for the 3rd car. It was pleasure to work with you

molympio

7 de feb. de 2014

I came for preventive maintenance on my Camry. They reviewed my prior service records and were very accurate about what did and DID NOT need to be serviced. Provided incentives and minimized my charges. Quality work. Very professional service rep Ken.

ruby123dog

6 de feb. de 2014

Excellent, service. Checked out the issue isolated the problem repaired it with no hassle or nonsense. I am very happy with the repair and fully enjoy my 2013 Tacoma more with my concerns taken care of efficiently and effectively.

xraymond

29 de ene. de 2014

I was given an appointment at a convenient time, called promptly once it was determined what my car required and given a price quote, and when I arrived at the Service Center the attendant explained in detail what had been done and why. I had a very good experience.

srunner

18 de ene. de 2014

I called Toyota for service on my Tacoma and told them what I would like done and they gave me fair estimates and even helped me save money. Jeff let me know that I did not need to pay for a certain service because it was already going to be done as part of another service that was scheduled to be done. And when a part exceeded the estimated price, discounts were applied to keep the estimate on target. They were fast and price was less than I expected. I paid alot more for the same job a few years ago from a local neighborhood mechanic and the guy was lousy and did not even use Toyota parts. I will never do that again! I highly recommend Modern Toyota service. Thanks!

mihaela123

5 de ene. de 2014

Our experience with Modern Toyota was beyond satisfactory. We want to especially thank our sales representative Wes Wheeler for the time he spent with us and really helping us to reach a final decision. He is a phenomenal sales representative.

glenstinson

4 de ene. de 2014

Very knowledgeable and courteous. I would definitely recommend this dealership for service and sales. They must have several mechanics because they are always really quick with all their repairs and service.

maryk89

1 de ene. de 2014

I've had my 2002 Toyota Camry for about six years now (since I was a teenager), and I've always gone to places like JiffyLube to get the oil change, inspection, basic services, etc. done. My last few experiences at JiffyLube, however, were incredibly expensive and I often felt like the salespeople/mechanics were taking advantage of my relative ignorance in an effort to get more money out of me. Quite wary, I decided to look elsewhere and try Modern Toyota's service department. I couldn't have made a better choice! I dropped my car off one evening using the very convenient key drop system, and was easily able to communicate all the work that I wanted done on the envelope. The next morning I got a call from the very friendly staff saying that, as I had requested, my oil had been changed, my inspection done, and the splash cover replaced--and that was IT! No one tried to sell me additional services or attempted to convince me to upgrade x to y or anything like that, which was so refreshing and, quite honestly, a major relief. They simply told me the price (a very reasonable $70--far cheaper than my last few visits to JiffyLube!) and let me know that I could come pick it up at my convenience. When I did go to pick it up, they had also cleaned my windows inside and outside, and happily pulled the car right up to the curb for me.It was an excellent experience, and I could kick myself for not having tried Modern's service department before. I won't trust my Camry with anyone else again!

Eztonv2005

25 de dic. de 2013

I thought that Andrew was great. This is the 2nd car that my wife and I have bought from him. He made us feel like he really cared about us and our car buying experience. He really went the extra mile with us. I would highly recommend him and modern toyota to anyone looking for a new car. Also, Yates Moon, did the finance portion. Let me say that he also made the car buying experience an easy and enjoyable transaction. Both of these guys deserve a raise, in my opinion. Thank you so much for everything!

karentarheel

25 de dic. de 2013

Great experience. Great customer service. Very friendly. A dealership with integrity. They listen to you to help you find the right car and very patient while you look for the right car. Will find you the best deal for your budget. Highly recommend!

Myriahpage

17 de dic. de 2013

They were all very friendly as soon as we walked in. Nancy did a wonderful job! And I could not be more happy! Thank you!

etbarley

11 de dic. de 2013

Received six-month service on 2013 Camry (leased). Tire pressure light came on about 1 month ago and called service dept. Woman on the line told me that it was natural since air in tire expanded with warm weather and contracted in cold. (The light stayed on). When car was brought in for service, I was told the tires were probably low and the light should not be on. The tires were checked, the problem fixed and the warning light is now off. I have no complaints about service - done in a speedy and helpful manner. However, I did not appreciate the information I received when I first called about the problem.

jturnerbarillaro

11 de dic. de 2013

I was sent home from work ill. My Camry steering had been making noise, getting worse and worse, I stopped in, Christy was at the station I pulled up to, I pulled on my steering, she knew right away what it was, said they had time to check it out; also, my windshield fluid well leaked. also, it was time for an oil change, so that needed to be done.I asked if I could get a courtesy ride home,since I was not feeling well, she said yes.The courtesy drivers both way were so nice..........Cristy explained in detail what was wrong with the steering rack; she had someone come and get me as soon as my car was ready, since I was not feeling well..................I have been using Modern since I moved here from CT and trust them. Christy is a model of what customer service should be...........her extension is 5479 (I don't have her card in front of me so cannot put her last name in, sorry Christy)............I hope she gets some kind of customer service award from Toyotal. :)

DirtyMax

8 de dic. de 2013

Modern Toyota has the greatest staff, very friendly, informative, and helpful with our buying process. Good quality vehicles, and great service! I would recommend Modern to anyone looking for a vehicle.

Zcrotts

6 de dic. de 2013

I have been taking my Toyota to be serviced and Zach Baker has always been in top of things. They even found some issues with my seat and fixed them before my warranty wears out.

outoftown7

5 de dic. de 2013

Was in market for a new Toyota 4Runner. Worked with Nancy Smith who went out of her way to assist us. Was impressed with her knowledge of the 4Runner, and gave us a full overview of its features prior to our test drive. At no time did we feel pressured or hurried in anyway. When we returned for a 2nd look, Nancy was not in, but after a phone call she came in on her day off with a Smile on her face. Decided that day to purchase and she made sure that everything went smooth and that the 4Runner was ready for delivery upon our arrival that afternoon. Overall one of the best car buying experiences we have had in past years. We HIGHLY recommend Nancy Smith ! No pressure, excellent people skills, knowledgeable, and willing to go out of her way for the customer.

MariaClinger

4 de dic. de 2013

The overall experience at Toyota was great. The part I appreciate the most is how comfortable I was made to feel throughout the whole process. Matt did an awesome job allowing me to speak my feelings, concerns, and most of all he was not pushy. I didn't feel rushed at any point. My kids were there and he welcomed them. They felt comfortable talking with him and he was relaxed enough to take a few jokes thrown at him. My husband was not there the first day and Matt understood the need for his opinion. Matt worked it so that I could take the car home so that my husband could have a chance to analyze the situation. Matt's personality is perfect for the job that he does. He is open minded, understanding, and patient. I would go back to him or refer someone to him without a doubt.

cliffbowlin

2 de dic. de 2013

As always my experience at Modern Toyota was nothing but excellent. Great customer service and in and out in a very short time. I drive a Ford Focus and one would think that I would return it to that dealership for service but I find their service to be lacking. While I could get an oil change cheaper else where one gets what they pay for. I always leave Modern knowing that I can trust them. When I purchase a new automobile it will be from Modern Toyota.

wbrit

29 de nov. de 2013

Jose made the whole experience very relaxed. There was no rush and he took the time to answer all my questions and show me the features of the car. Very pleased with my experience at Modern Toyota.

gmsander

27 de nov. de 2013

This is the way you buy a car in the 21st century. You look online , find a great price. Call the dealer and talk to a salesman who gives you the actual cost, financing options, and tells you he will get you what you want. A week later, you get a phone call, the car is ready and you can come sign and drive. NO DRAMA! I did my research and this was the best deal for hundreds of miles. This is our second new car with Brad and Modern. Thank you!

maxfurr

26 de nov. de 2013

I am completely satisfied thus far with the purchase of my RAV4 which I made yesterday. Gopal was excellent in answering all my inquiries and went, I feel, way beyond my expectations in treating me as a valued customer. My wait time for the new vehicle was minimal, my treatment by office personnel was excellent and I drove away satisfied I had gotten a good deal and a great car.

cjcartner

23 de nov. de 2013

I visited Modern Toyota to look for a Camry. Met Niven and he let me drive the Camry. Was impressed with the vehicle and the service at the dealership. Purchased the Camry and am very happy.

Julie smith

23 de nov. de 2013

my experience with James was very favorable. He is very knowledgeable person about the car. He is not pushy about selling the car, but is willing to help you select, look, and answer any questions.

2425bob

21 de nov. de 2013

arrived for my appointment at 9am and had to be at another appointment cross town at 10am, i asked if they could move my service along, since i needed to get to other appointment, wasn't 20 mim later my car was returned and i was on my way w/time to spare.............thanks modern for the great service.........AAAAAAAA....bob

tfredw1

19 de nov. de 2013

EVERY ONE WAS FRIENDLY AND CARING, THEY MADE A GREAT EFFORT TO SHOW US OUR NEEDS AS WE EXPLAINED THEN. THE FINANCING DEPT WENT OUT OF THEIR WAY TO ASSIST US THE FINANCING. THE SHOPIONG EXPERENCE WAS VERY ENJOYABLE.

meldawn0311

13 de nov. de 2013

I was very pleased with the excellent customer service provided to my family and me by Tim Miller and the entire staff at Modern Toyota. I will definitely recommend this dealership to anyone interested in purchasing or leasing a car. It was such a pleasure!

winstonclemmons

12 de nov. de 2013

I have used Modern Toyota for servicing my Toyota vehicles. My truck is 23 years old with 441585 miles of service. Occasionally she needs a little TLC, that's why I visit Modern Toyota Service Department, you should too!

babar10

12 de nov. de 2013

This was my third auto purchase with Modern Toyota and it was a great experience. The approach from Ricky Lewis on the sales floor to email communication and phone conversations was beyond compare; Ricky was very exceptional, non-judgmental, and easy to talk with. He listened to what I wanted and it appeared he did his due diligence in obtaining and getting what I wanted without showing any stress in dealing with a customer who wanted the world. The day of signing was quick and easy and Yates Moon explained the financing process along the way with a smile and good humor, as well as maintained good eye contact. Overall, I would recommend Modern Toyota as the place to go for a new Toyota product. Because, the staff I dealt with were very professional, non-judgemental, as well as made you feel like you were someone.

gblackwell

12 de nov. de 2013

I have given a 5 Star rating to James Burleson and Modern Toyota because of the respect and knowledge given to me during my shopping experience James was respectful to me at all times and answered all of my questions, and I had quite a few questions. The staff is to be commended at Modern Toyota as they walked me through looking for a car, understanding and respecting my need for a car James was assuring and helped me to feel confident and comfortable with my purchase. James answered all my questions and returned my calls withint minutes. Excellent sales manner The entire process from working with James, Judy and Omni just couldn't have been better. Thank you so much

Nshoover

4 de nov. de 2013

We have bought many Toyotas at Modern! Four Runners, Camry, and a Rav 4. We had another car for 6 months from a dealer down the street, and I did not like that service dept. So we traded that car for a Camry! The Service Dept at Modern is the best...courteous, friendly, honest, and reliable! Prices are great!

kvenable

29 de oct. de 2013

Nancy was great! She was so personable, knowledgeable and helpful. She made what could have been a stressful purchase, stress free. I am so happy with my new car and with the service I received at Modern Toyota.

robin_58

27 de oct. de 2013

I enjoyed the experience of purchasing my new Highlander. Mr. Burleson made the purchase very easy, almost effortless and I enjoy my new vehicle.Robin Mills

dermont

19 de oct. de 2013

Nancy Smith was well informed on the Pruis product. She is a great asset to a wonderful dealership. I have purchased four Toyatas from Modern and have been very pleased with the process. The Service Department has always been truthful and up front about needed or not needed service. Yates Moon was good to work with on the financial and title change.

Cristen1

19 de oct. de 2013

Best car buying experience we've ever had! The employees helping us were fantastic. Very friendly and very helpful. I am really enjoying my car!

juve4ever73

5 de oct. de 2013

the team are very dedicated to earn business and find the best deal that customer looking for.the sale's person named Dan Santarelli made me feel very confortable like I was visit family relatives,Dan soddisfact every question and inquired option that i wanted to added in my new vehicle even if it wasn't possible he made it happen in any how.modern Toyota in Winston salem nc it has the right team to success customers needs.best program low payment and more money on the value trade,what i could possible ask for more especially when i'm getting the car that i want.thank u guys

Joshgoins

4 de oct. de 2013

The sales experience was fantastic, Niven was very helpful and not pushy!! The finance process was super speedy. This was the fastest car buying experience I've ever had!!

jsnpln

28 de sep. de 2013

Rickey was helpful without being pushy. We found the car, drove the car, agreed on the price and are completely satisfied with the outcome.I gave the rating I did because I felt it was deserved.

danawatson

27 de sep. de 2013

My son visited Modern Toyota last week and received great service from James. So much that he bought a brand new Toyota Corolla and drove off the lot the same night. I have been looking for a new car so I decided to go to Modern Toyota to see what they had to offer, I have never driven a Toyota and I have to say I was impressed with the smooth ride and great handling of the steering. Wes Wheeler is the salesman who assisted me and we drove two different types of Camry's and I decided on one of them and Wes Wheeler did a fantastic job in negotiating my price I wanted and I drove off the lot with the car I wanted and am very satisfied with my experience at Modern Toyota and I will recommend them to everyone!

JRTBNT1175

22 de sep. de 2013

Best price in Triad. Cody was very helpful & friendly. We were very happy with our service with him and also with the Finance person. I would highly recommend your dealership to anyone.

MJG2013

21 de sep. de 2013

Grace and Daniel were very friendly and helpful. While working with Grace, she didn't try to just sell me a car, she worked hard to ensure that the car meet my needs and that I was satisfied. Daniel was great with the finance options! He was very informative and ensured that the finance options worked for my budget. The overall experience with Modern Toyota was awesome! I definitely would come back again!

christy1233

18 de sep. de 2013

Dywane was very friendly and "non threatening" Car sales men can be scary as is the rest of the experience. The atmosphere was calm and very professional w/o the cloud of greedy hungry slimy salesmen all over the place.I told the sales mean what I wanted, and he listened to my needs and found the perfect car for me- with my requests. He did not try to "UP-sell" me. In addition I feel luck to have had a salesman w a personality. He was very knowledgable about his business, and was honest when he did not have an answer, but always got the answer for me.Paperwork process was painless. Great car experience.

lisamize

16 de sep. de 2013

Purchased 2013 toyota camry. Sales associate was very friendly, polite, and helpful. Would definitely recommend him and the dealership. Great visit. Love my car. Thanks!

Chandima

14 de sep. de 2013

Sales team worked hard to find the vehicle I want and made sure to offer a very competitive price. Therefore my overall buying experience with Modern Toyota was extremely good.

mickey26

11 de sep. de 2013

Mr. Edwards worked well with us and answered all our questions and found the car we wanted. He explained and demonstrated all the features of the car.

tuttlelinda4

10 de sep. de 2013

I love working with Grace, she was very knowledgeable, professional and personable. It was the best experience I have ever had when buying a car. When I am ready to get another Toyota, I will definitely go back to this dealership because of her. Thank you... Linda Tuttle

MartinThirlwell

7 de sep. de 2013

Firstly I have to admit, I sell my business to people everyday and I do not fall for sales talk easily.Originally we just went to have a look at a vehicle that was listed on the website through originally Cars.com and after talking to the sales team, I left with the damn car a few hours later. If that is not a good reason to go to Modern Toyota then I am not sure what is.

tsbrinkley

4 de sep. de 2013

WE could not ask for better service. All personal were very helpful. Great experience in our Prius purchase. This is the first new car we have purchased.

rcsimmons

2 de sep. de 2013

My mom came in to look for a new car since she had wrecked hers earlier in the summer. She is still using a cane and had only been under the wheel of a car once earlier in the week. Duane was very patient with her in showing her about the features of the car and since she was not going to be comfortable driving in too much traffic, he took us to a small housing development and let her drive the car there. He did not rush her and let her drive as long as she wanted. When filling out the remaining paperwork, Yates made her very comfortable and did not rush her in any way. She could not have asked for people to make her feel any more comfortable and at ease as they did. And I was also very impressed with the treatment that was received. Since she does not use email, I am filling out this information and setting up the account. I know she was very happy with the service received.

wendysv40

31 de ago. de 2013

Nancy liatened well to what I wanted in a new vehicle. She did not try to sell me a car unsuited to my requirements and she and Eric in finance worked to get me areasonable deal. They were patient, not pushy, and very thoughtful in their approach. I had been to 5 other dealers and would recommend Modern by far!

Lux4les

31 de ago. de 2013

Brad and his team did a great job from start to finish. Nobody could touch the deal that they gave me and it was all done over the phone.I love my new Tundra!

Edward71

26 de ago. de 2013

James was very infromative on the Toyta Preuis V that we traded for. Every one was nice and friendly and helpful. This is our 4 time buying a car from Morden Toyota. Hope to traid again in the further. The Matthews

karengwhite54

25 de ago. de 2013

I hate buying cars but the staff at Modern made it a good experience. They showed respect for my time and did not pressure. I appreciate that.

Dorothy H.Widener

16 de ago. de 2013

I was very happy with James and Mr.Moon.Everyone was very nice to me.I would trade again with Modern Toyota. I love my new car.

jlunsford9296

13 de ago. de 2013

My daughter's experience was really good there. This is why I chose Modern Toyota. I enjoyed working with Gopal and Judy. He was very professional and seemed to give his all working with me.

rakitaa

12 de ago. de 2013

My experience with Modern Toyota and all of the staff handling my purchase was absolutely amazing. Everyone was extremely helpful and more than willing to answer any questions I had. They worked with me to fit what I could afford and get great quality for my money.

jecollis

9 de ago. de 2013

Sales consultant, Gopal Chandarana provided excellent service. Though I expect to keep my Camry for a good long while, I hope to have the opportunity to work with him again. I'm certain we'll consider he and Modern for additional vehicles in our home as needed.

toodster

1 de ago. de 2013

Andrew Robinson at Modern Toyota was very helpful, hospitable, and personable. He did not push me or make me feel rushed. This is why I went back to him after just looking at cars. He explained and showed me differences in my 2007 Prius and the new 2013 Prius I bought. He made sure I felt confident with my car and my deal. I put 150,000 miles on my old Prius and it was a wonderful car so I wanted another one. He gave me all the attention and help I needed. I previously have had my service work done at Modern and have always been happy with it.

Mahans01

31 de jul. de 2013

All the staff at Modern we're very friendly and courteous. They went above and beyond to ensure I got what I wanted. I am very pleased with my car as well as the car buying experience. Would definitely recommend and return fir future car buying needs. A++

Tobiwan

31 de jul. de 2013

When you go into a dealer you are never sure what is going to go wrong. Something always does. If its not the price, it's the trade, the high pressure tactics or the financing. Apparently however, there are exceptions when you work with an exceptional dealership. Our purchase of a 2013 Toyota Prius Persona was amazingly easy. We were given a great deal, great trade value and it was a quick and easy process. We will be back! (I did love the Scion tc from the showroom floor)

tsedwards2

29 de jul. de 2013

Wonderful experience. Your team players are awesome. Brian Sutton took great care of me as a new buyer and then placed me with a great team. He is truly good at what he does. I left so satisfied that I plan on purchasing a vehicle for my daughter for Christmas.Thanks Modern Toyota and especially Mr. Brian Sutton!

wcurrin

25 de jul. de 2013

We selected Modern Toyota in Winston-Salem because we had owned Toyotas before purchased from this dealership and were very pleased. Our sales consultant this time was Dan Santarelli and he could not have been more helpful.

jimmy28601

17 de jul. de 2013

WORST!!!!!!!!!!!!!!!!! customer service ever, I wasn't treated right. I felt just like if I was buying a burger from Mcdonald's in matter of fact Mcdonalds employees are wayyyyy friendly than these car selling people. Shaddy way of doing sales procedures and very sneaky when questions were asked. During the sale to make things shorter, they basically kick me out of the dealership after I gave them my money Do not do business with these people.

jhilburn

11 de jul. de 2013

Modern is one of the best dealerships I have ever worked with in my history of vehicle ownership. Facilities are amazing, as well as the selection of vehicles available. The service department is outstanding and very willing to work with you and your schedule. Additionally, they are excellent about explaining everything needed for your vehicle and what the work entails. The sales staff, especially, MARCY are just exemplary. During the entire process of purchasing my new Tacoma I never felt pressured or pushed into anything. It was more like, "let us help you explore, and if you want more ... we'll work with you to make it happen." I would recommend them to anyone considering purchasing any vehicle.

alfontz1962ss

5 de jul. de 2013

It was a pleasure to meet Nancy and deal with her. She was very knowledgeable about the product (car). She was very helpful in getting our Bluetooth set up. She was willing to stay as late(almost midnight) as it took to get our new car delivered, serviced and cleaned up before we took possession. She explained all the features and answered our questions like the expert she is. I don't think we could have had anyone any better. We certainly will consider Modern and Nancy in any future new vehicle consideration. And by the way, due to the long wait Nancy even managed to get us a delightful snack supper.

RfouttyII

5 de jul. de 2013

Ricky is a great listener after telling him what I was looking for and my maximum price the first truck he showed me was the truck I purchased. Great salesman!!!!

Perite21

1 de jul. de 2013

Excellent experience...not a very common thing I say when I go car shopping, but everyone at Modern Toyota was courteous, extremely helpful, and very informative. I will definitely be back and will send friends and family here to purchase their next vehicle! Thank you all for the help and on the purchase of my new car, which I absolutely love!!!

troberson

24 de jun. de 2013

Think everyone kind of dreads walking into a car dealership to buy a new car, the hassle of it, the worries of making a big purchase, wanting to make sure you get that great deal on a car. First time I have ever been to Modern and I will admit my experience from start to finish was Great. My salesman was Wes Wheeler was straight forward and honest he didnt try and push anything, I let him know what I wanted and he helped me get exactly what I was looking for. The Finance Dept was Awesome as well explained everything, answered all my questions, didnt try and rush me while I was reviewing everything. Being a Single mom walking into any dealership is a scary experience but I will Visit Modern again when I decide it is time for another car.

Home45458

27 de may. de 2013

This dealership got us a deal that we were enthusiastic about when about six others in the Fayetteville, Charlotte, and Raleigh area could not. A special thanks to Dan Santarelli, who made us feel welcome and provided excellent service and expertise!!!

cherese29

22 de may. de 2013

My experience at Modern Toyota was remarkable. Dwane Brown was attentive to all of my needs and wants. My experience by far exceeded my expectations.

heeltar

19 de may. de 2013

Marcy Drysdale is an exceptional salesperson who was entirely responsible for our decision to purchase a Toyota: courteous, knowledgeable, patient, very helpful! It was a pleasure to work with someone of her skill and sensitivity...my wife and I give her an A+...no reservations . We are senior citizens who have purchased a number of cars over the past 50 years...she is our top choice as the best of the salespersons we have dealt with...no contest.

Renatabrophy

8 de may. de 2013

Mason was awesome, down to earth, and very respectful of our needs. I highly recommend working with him! He even went out of his way to drive our "new" car to us in greeensboro!

chadcable

30 de abr. de 2013

Impeccable customer service from Donald and especially Steve B. I've been researching a Nissan Maxima-SV with hard-to-find options for months just waiting for the right car at the right price. When it was all "said and done", I got more car for less money than any other competitor......and believe me......I visited pelenty of them!! By far the best experience I've ever had when purchasing a vehicle and WELL WORTH the drive from Charlotte to Winston-Salem. They even drove the car I purchased to my house in Charlotte so I wouldn't have find a ride back to the dealership!! The next vehicle I purchase will be from Steve B. at Modern Toyota in Winston-Salem.Chad C.

Swiftrun

26 de abr. de 2013

Bought a 2013 Rav4 XLE and couldn't be happier. No sales pressure or sales pitch just up front negotiation; the way it should be at all dealerships.They went above and beyond on my trade in and pricing the new car.

rsliner

23 de abr. de 2013

We have purchased 5 Toyotas from Modern Toyota and 7 Toyotas total. We are sold on Toyotas and Modern Toyota.During our most recent purchase, the sales staff, Roma Strayhorn, Ricky Lewis, and Terri Roberts were very polite, profession, and treated us with respect both during and after the sale. They went beyond what would be expected and are truly exceptional professionals.I recommend Modern Toyota and their staff, both sales and service without reservation!

lucretia

30 de mar. de 2013

I had a great experience at Modern Toyota. Terri Roberts was my salesperson, and her personality alone is very vibrant and would make any one feel comfortable making the "big" decision of purchasing a vehicle. Overall I love my red corolla and my second car purchase was very successful!

JetsMommy

24 de mar. de 2013

They were quick to confer with us and get us into the vehicle we were interested in buying. Plus, they were very helpful in keeping me reassured during the buying process.

helloyall

21 de mar. de 2013

I was very pleased with the courtesy and professionalism that was shown me while purchasing my new Toyota Tacoma . I would highly recommend Modern Toyota to anyone that is looking to buy a new vehicle !

MartyHauser

16 de mar. de 2013

Everyone there was very friendly and helpful.Especially my salesman Rick Triplett! He made the process of buying a new tacoma very easy and fast! Most of my friends and family have bought cars from them over the years and everyone love the place! Truly exceptional service!

JANICE32

13 de mar. de 2013

Mr. Brown introduced himself after I arrived at the dealership and asked if he could be of assistance. I responded that I had seen a few vehicles on line I wanted to look at , he said to let him know if I needed anything. A bit later I asked Mr. Brown to look at two Camry models. Mr. Brown offered me a seat and beverage while he located the vehicles I was interested in on the computer. We discussed the differences in the two vehicles and then went out side for "hands on" review. We test drove the one vehicle (same car different model) on different types of roadways.My vehicle was evaluated and two proposals (at my request) were made. I was introduced to (I believe) the Sales Manager. I asked how long the proposals were valid and said I would be in touch.I went back to the Dealership in the afternoon with my wife, for another test drive. We were greeted by Mr. Brown, who again offered us a seat and beverage. Mr. Brown took the time to do another "hands on" review of the car for my wife. We test drove the car. We agreed upon a model and price and proceeded to the paperwork.Accessories needed to be installed so it was decided we would pick up the car the next day.We inspected the car upon arrival and noticed some spots on the hood of the car. Not sure if they were water marks or not, Mr. Brown contacted the Service Department, to check it out. The gentleman from the Service Department cleaned off the marks and returned the car.Mr. Brown reviewed the owners manual and numerous other items. Mr. Brown did a complete walk around and review of the car and asked if he could program the Blue tooth or be of any other help. Mr. Brown then introduced us to the Service Department and gave us a tour of the Lounge and Parts Department. Mr. Brown also explained the procedure for early / late drop off.We were thanked for our purchase and were told if there was anything Mr. Brown could do for us, to please contact him.Mr. Brown (Dwane) was very personable and knowledgeable throughout the entire process. It was refreshing to deal with someone with a sense of humor and personality! I would highly recommend Mr. Brown and will definitely contact him for future purchases .

Howja32

5 de mar. de 2013

The staff at Modern Toyota were very friendly. I appreciated the fact that there was a play area for my two little ones to enjoy while Gopal worked with me regarding the sale. I appreciated the lounge area that was stocked with drinks and television. I expected to spend less time at the dealership than I did, as I sent my information to them the day before in anticipation of my visit. Even with this pre-application information, I felt that the process took as long as it would have had I not sent the information in prior, which was a bit disappointing. I completed an auto-trader instant trade in prior to my visit, but still had to haggle in order for the appraisal team to stand by the offer that I received from them online. My sales person was very friendly and helpful, giving me time to discuss options with my husband, assisting us with getting our belongings out of our trade in and staying to ensure we were taken care of even though it was after closing time. I would recommend this dealership to someone else as the prices for their vehicles are very reasonable and the sales staff are very helpful.

hljessup24053

1 de mar. de 2013

We were very pleased with the service and friendliness of Modern Toyota in Winston-Salem, NC. They were pleasant from the moment we walked through the door. They made us feel at home. We made our purchase from Nancy Smith. We have never met a salesperson like her. She was very helpful answering all our questions. She took the time to go over every detail of the car. She was very informative about all the car had to offer. She did all this in a friendly way. It was like we had known her years. A truly exceptional salesperson. We hope to enjoy our new 2012 Camry for many years to come.

BethWoodruff

25 de feb. de 2013

I gave Modern Toyota mostly 5-great ratings. On the two sections I gave a 4-good it was because there was an issue with the car I purchased and I had to bring it back to be worked on. however, as soon as I notice the problem I call the dealership and it was handle quickly and with a good customer service attitude. Also wanted to say that Dan S. was very helpful and wonderful to work with. He even followed up after the sale. I also loved the picture he took of my family and myself with the car and then mailed it too us. As for the price... it was the best around but let's face it, we always think we can do better.

FLK1963

10 de ene. de 2013

The overall experience was great. I went in knowing the exact car I wanted and they worked hard to get the car in for me and the pricing was good and fair.

teachsueboo

28 de dic. de 2012

From start to finish it was a pleasure working with the people at Modern. We chose this dealership because of it's excellent customer reviews. Once contacted by Michael Lane about the RAV 4 I was looking at, I knew immediately after talking with him, I would want to do business with this dealership. He did the leg work for me and we found what I was looking for. My sales person was Marcy who was very knowledgable, engaged with us as buyers and worked hard for us getting the best deal we could get on this car. I would absolutely do business with Modern Toyota again! I've had this car since Saturday and have fallen in love with it! Thanks again to Modern Toyota for the amazing service! We will be back when it's time to replace a vehicle!

raedive

28 de dic. de 2012

drove 2 hours to check out a car i had seen online..ended up changing my mind and bought another vehicle. donald robertson was very patient as i made my decision. i would drive 2 hours again to deal with these guys!

mcjackson36

10 de dic. de 2012

Mondern Toyota sent a letter asking to buy my 2003 Toyota Camry. They honored the letter with out a hitch or gimmick. They did a walk around and drove it for about 15 minutes and told me what they were offering. I was given a GREAT value for my trade and even better price on my BMW (dream car sine 14 yrs old)The service package was awesome and was VERY easy to use...... and they were ever so helpful!!! I took my 7 year old with me, and it made him feel like he was buying the car with me. (Sodas, chips, cartoons, play area etc)I would recommend this dealership to all my friends that are looking to buy a car. They even found a bank to beat my 4.75% interest rate at the credit union. :-)GREAT EXPERIENCE ALL AROUND!!! MY EARLY MARRY CHRISTMAS TO ME

patminoza

7 de dic. de 2012

The overall organization and the people that represent Modern Toyota exudes the kind of professionalism that helped translate an inquiry of a potential purchase into a positive service experience for me and my wife. When we decided to sit and burrow through the possibilities of making it able to work with the current financial standing we have, and where Modern Toyota may be able to help us out; Donald Robertson effectively carried out the link to help us and did not stop until we get to where we are that was both workable and winnable situation for both the seller and us the customer. Thank you for your high standard of professionalism.

cabowers

3 de dic. de 2012

2nd time buying from Modern Toyota in Winston-Salem NC and Charles Powell. Great all around service. Go see Charles and get treated right. Charles and the entire staff strive to give great service.

james3727

1 de dic. de 2012

My experience with Modern Toyota was a great experience. They were very helpful and made my decision as easy as possible. They were patient with me as I drove a lot of different cars and contemplated my deciion carefully.

bobbobby

11 de oct. de 2012

We looked at the used cars at Modern Toyota on Sunday when they were closed and we found our dream van. The van was clean and looked great. We called Monday and were referred to our Salesman, Roque -- pronounced ROW KEY. He and the Sales-manager were awesome. We had odd circumstances and they had us in and out, test drive, paperwork and all in 1 and half hours. Which is rare, since my wife and I have bought several cars and this was by far our best experience. They were fair with the trade in value of our cars and gave us a full tank of gas as well as an upgrade on our van. It could not have gone any easier. We had shopped at many other dealerships, Flow Used cars on Straford, CUABS off of university, Northpoint Chrysler, and a few others and found Modern to be the nicest and easiest to work with. It has been several weeks later and we love our van. KEYPOINTS:1. Fair price for the vehicle (gave us internet price)2. Fair value for trade-ins3. No high pressure4. Full tank of gas5. Great follow up service after we left the dealershipWe are real customers and we received nothing for this review,as a matter of fact I called just 5 minutes ago and asked them how we could post a good review because of their excellent service. The reason being is our last few visits with the previously mentioned dealers were either cut rate offers for our trades in which we told every person we knew about their poor service which is what you should do, high pressure sales or no follow up after a smile and promise. This is the second largest investment and we need to feel comfortable with the purchase. If you have any questions or comments, email me at: winstonsalemishome2012atgmail.com. For customer service and fair treatment go to Modern Toyota, don't waste your time with the other dealers.

kbboswell

30 de sep. de 2012

Winston Salem is probably an hour and a half away and after looking and looking for the right car I almost turned around. We had called when we decided to head that way to look at a Dodge Nitro. It was pouring down raining and when we arrived Rebecca welcomed us to an umbrella, money for the vending machine, complimentary drinks and a smile. Casey and her was wonderful to work with. They didn't hesitate with any of my questions and was very generous. I would recommend their service and working with Rebecca and Casey any day. I drove away in the perfect car for me and they made me feel like I knew them for years! Awesome!

paula.j.griffin.1

26 de sep. de 2012

Awesome experience buying a used Avalanche today with Mrs. Lashmitt assisting us. I've always hated dealerships! I don't anymore! She was awesome, Modern has a gem working there and I hope they realize it. She is genuine and makes you feel like a long lost friend! Modern you made a good decision when you hired that lady! Love the vehicle but the best experience was the salewoman, yes that's a strange statement for a car dealership!!!Very satisfied customer!P. Griffin

Lizzie_sharpe

19 de sep. de 2012

Gopal was great to work with. He came in on his day off in order to work around my schedule to get the car. Did everything he could in order to help us get the car we wanted even with initial problems with my credit rating. Definitely ask for Gopal if you come to Modern Toyota.

brownsia3

6 de sep. de 2012

John Owen with Modern Toyota made my car buying experience easy and fast. He was friendly and easy to speak with. He was very knowledgeable on the car and the features. I would highly recommend anyone contact him for any car buying needs.

ltabor0123

6 de sep. de 2012

An amazing experience! They were friendly and helpful without being pushy! I got the EXACT car I was wanting, and amazing customer service!!! I have never had such a relaxing and ENJOYABLE experience buying a car or even dealing with a dealership for that matter!! I would DEFINITELY recommend them to ANYONE looking for a great car buying experience!

jjboone101

27 de jun. de 2012

DO NOT DO BUSINESS WITH THIS DEALER! I expressed interest in a 2006 Corolla and arranged a time to drive to the dealer to test drive the car. Since I was driving more than 75 miles each way from Chapel Hill, I called again the morning I was heading to the dealer and confirmed that it was still available and would be ready for me to drive. Yes, they were expecting me and the car would be ready to drive I was told. Upon reaching the dealer, I was informed by another sales person that the car in question had sold two days prior. Then they wanted to show me more expensive cars. Really poor business practices. I would never do business with such an unprofessional, unethical dealer. Be warned.

philp

21 de sep. de 2011

I have been looking for months for a great deal on a used Diesel pickup stout enough to pull a large camper and after checking Modern's website I found the truck I was looking for. It was Sunday night when I saw the ad so I drove a few miles up the road to see if the truck was on the lot and was happy to see that it was still there.I went the next day only to see another couple preparing to take the truck for a test drive. I thought I blew it and missed the truck I was after. I pulled up in the lot and took a look at another truck but it wasn't what I was looking for. Wes Wheeler approached me and I told him that I was really wanting the other truck and gave him my number and told him to call me if the other couple didn't buy the truck.Wes called about 7:00 and said they had passed so, I grabbed my wife and we drove back to Modern and Wes was waiting on me with the keys in hand to take it for a spin. When we returned I got the price and low interest rate I was looking for and drove off the lot less than an hour later.Good Service is hard to find so when you find it you want to keep coming back. we bought another car back in 2002 from Modern Toyota and it is still going strong with nearly 200K miles on it and I have no doubts this purchase will be just as good. Modern has been very good standing behind their vehicles and they create a comfortable atmosphere to do business with.I would recommend Modern to my family and friends with no problem!

FJ WOW

27 de may. de 2011

In the last two months, we have purchased two Toyotas. I have a brand new FJ Cruiser. A very new experience for me. I love this vehicle. Some say it has a rough ride , but I have been amazed at how well it rides on regular street surfaces and the comfort level it high.Mr. Wes Wheeler, my sales associate, he was very courteous and helpful in showing me all the things my FJ could do. In all the excitement of the purchase I have to admit that I only absorbed about half if the info., but that's what the Owners Manual is for.I also wish to commend Mrs. Shannon Wilson your Financial representative. She was wonderful. Really knew her stuff and made it ALL clear to me. She made me feel comfortable while signing my life away, again! Last but not least, I want to mention your Sales Mgr. Eric Lawhon. I felt that he gave me a good price offer on my FJ and was very cooperative in accommodating any requests that I had regarding packages and extras for the FJ. Very friendly and smiled all the time. I have had a very good experiences at Modern Toyota in both sales and service. My FJ has not been serviced yet, but my husbands Tacoma has. First rate all the way.Thank YouMrs. Brigitte Setzer

Hagan

9 de may. de 2011

We were Blessed by Nancy Smith and the Sales Mgr, Kerry ?. We are especially glad to have met such a sensitive and non assuming group of sales people. Absolutely no pressure and attentive to our every desired automobile feature. Nancy listened!! She also followed through with extra mile sensitivity. Ie, the replacement of a car Christian emblem that could not be taken off the trade-in. She bougt and sent us a new one. I will do business again with her and Modern Toyota.Thanks,Hagan and Norma McClellan

abowers772

16 de mar. de 2011

The salesman was very courteous, and helpful. He helped with the offers and offered other alternatives, to get this vechicle ( such as the lease PROGRAM ). When a price for the unit was agreed upon, he had the car serviced and cleaned. The dealership was exceptionally clean and for me the purchase was great !!!!

marge1

12 de mar. de 2011

Never owned a Toyota before so don't know much about them yet. But so far we are enjoying the car. Mike was great, not pushy but explaing everything to our satisfaction. Everyone there treated us real good. We loved Judy in the office. She went over the paperwork very carefully but made us feel at ease. Sincerely , Margaret

dlcollins1

7 de feb. de 2011

Both Kerry and Andrew were the ultimate professionals. From the first phone call I made to them, until I drove my new car off the lot only 2 hours later, they were knowledgeable, kind, expediant and overall excellent. Purchasing a car is not my favorite experience, but they made it simple and eliminated the frustration.

Andy Reed

26 de ene. de 2011

Andrew was very knowledgable and explained the new Pruis technology to us. He took us for a test drive and explained the models available. We returned two days later and were able to drive away with what we wanted at an excellent price. We will recommend him to friends.

J.Boyd

15 de ene. de 2011

I was dreading going to look for a car because of all the hassel with car dealers in the past. When we arrived at Modern, everyone there was super friendly. Andrew was our salesman and I can honestly say his knowledge, friendly attitude and patience was more than impressive. Every question we asked was answered or he found out the information for us readily. My husband and I were also impressed with "everyone's" friendly/helpful attitude. Can't say enough. I would definitely buy another car from Andrew/Modern. J.Boyd/Lexington

bergen

8 de dic. de 2010

My experience with Modern Toyota was excellent.I asked for a dealership price match and got it. It was painless and easy no hidden fees no gimics.The salesman that helped me was Michael Williams he was very helpful and knowledgable. They have a great customer relations manager, Bryan Johnson that made sure I was being taken care of and as the car I was purchasing that day was a gift, I asked him if they had big bows for cars, he said no but they should and left next thing I know he returned with a BIG bow in hand, now that is customer service! I truly felt cared for and that goes a long way with me. I will be back and have had my RAV4 serviced there and the service department is excellent too ,quick, friendly and knowledgable staff.

ANewToyotaOwner

27 de may. de 2010

I went and looked at a new Toyota and must have gotten a bad salesman. It was late on a Saturday and he had already left the showroom in is own mind. I mean he was friendly enough, but he was on engaged in really selling a car I cannot even remember his name that tells you anything. We ended up waiting until Monday and called a Toyota dealer in Greensboro. They had the same car just about and worked a deal that saved us $1000.00 over Modern. I have gone to Modern a few times to look at a car before buying elsewhere. I have not really had a great experience with them.

L Weaver

2 de mar. de 2010

I purchased a 2007 Camry at Modern Toyota and have regularly taken it back for oil changes and scheduled maintenance. The Service Department personnel are friendly, knowledgeable about my car and perform the work in a timely manner. I never worry about the maintenance of my car.

buddyholder

11 de feb. de 2010

I have a 6 month old 2010 Camry XLE. It's been a wonderful car & is a pleasure to drive. As luck would have it, someone backed into our Camry while we were out shopping. We called our insurance carrier & informed them we'd like to have repairs performed by the Dealer from which we bought the car a few months earlier. We dreaded going through the process but were pleasantly surprised by the prompt, courteous service we received. Wesley Mize & crew scheduled our repairs, kept us up to date, & performed great looking repairs with a smile & a handshake. Something that we had truly dreaded was transformed into a truly painless, convenient experience.

dan stewart

5 de ene. de 2010

I have never puuchased a car before on line but would recommend this method to everyone. Ricky Triplett contacted me immediately, sent all the the info on our new Yaris, explained everything, treated me with respect and deliverered the car deal that we could live with. The process was painless and we appreciated having the car delivered to Black Mountain, N.C., which was covenient for us. We love the new Yaris and I can't say enough about good things about Ricky and Modern. I hope our Ranger makes someone a good ride and when I need to upgrade my truck I plan on contacting Modern Toyota and Ricky Triplett. Thanks again and sorry for being late with the review. Dan

mmauney

28 de dic. de 2009

Once again, I had an excellent service experience at Modern Toyota. The staff was friendly and helpful upon arrival, Scott gave accurate estimates of the work to be done, and then kept me posted during the day. I arrived to pick it up last minute due to traffic, and he was friendly and gracious after a long day at work. I almost even enjoy my visits to Modern!

cataylor

19 de oct. de 2009

The sales staff was friendly and worked hard to get me the price and payments within my budget. It's also wonderful to have someone treat you with respect at a dealership - no fast talk, no pressure, no one tried to make me sign anything that wasn't explained. A refreshing experience. And they filled my car up with gas! I thought that was something dealers NEVER did any more! Thanks, Modern. I love my "new" car!

gtolliver

30 de sep. de 2009

We were very impressed with being made an appointment and having service work completed on the same day. We live about 70 miles from dealer so this was really helpful in that we did not have to make more than one trip. Great work in record time!I would highly recommend them to anyone who ask.

LCohen

29 de sep. de 2009

I have taken my car to have service done at Modern Toyota on several occasions and have found the experience to be very positive. I purchased my car through this dealership and all of my initial maintenance was included in the purchase (first several oil changes, 5,000 mile check-up, and 10,000 mile check-up). The drive-through service check-in process is extremely efficient and well organized. Every time I have taken my car for a service appointment, I have chosen to stay at Modern Toyota to wait for my car to be ready. The waiting room is comfortable and pleasant. It is well stocked with complimentary soda, coffee, and reading materials. The staff is welcoming and knowledgeable and service is completed quickly. I will not hesitate to take my Scion to them for future maintenance needs.

msmabe

9 de sep. de 2009

Each time I have brought my Camry in to the service dept to have it serviced I could not be more satisfied with the friendliness of the service dept & the speed in which they have completed the oil changes. I like the printout you receive showing all they have done to the vehicle and what may need servicing within the next time I need an oil change. I have not allowed my car to be serviced by anyone but Modern Toyota. I wouldn't trust anyone else to do as good a job as they do. I have told strangers that have come up asking me about the Toyota Camry to come see Modern Toyota for the best deal and the friendliest people to help him make his decision as to which model to get. I can't say enough good things about my experience from the time I purchased my car in Dec, 2009 until now. I have had not one bad experience.

JBRANN

6 de ago. de 2009

It's a pleasure doing business with Modern Toyota. I took our Solara in for an oil change and it was done very promptly - everyone was extremely friendly and courteous and their price was right in line with everyone else's. They're great to work with!

davids99

28 de jul. de 2009

I had a problem with the power window on drivers side and took my Sienna in before 8:00 am. The problem was diagnosed as a bad power window motor and I was given an estimate before noon. The repair was made and I picked up the van at the end of the day. The service adviser was great to work with. I have worked with most all of the folks in the service department as our van is a 1999, which I bought there new. Service staff has always been great to work with. I would recommend highly.

standonit

10 de jul. de 2009

My wife and I bought a 2009 Camry Hybrid as advertised in the local paper. The entire sale was easy and efficient.However, we asked if an electronic anti glare inside mirror can be installed. The sales man and the parts counter person stated that they had to call Toyota to see if this was possible. I was told that they could not get a clear answer from Toyota on my request. They stated that a new design inside mirror was going to be available soon. As of yet, I have not heard from the sales person, or the parts counter person. By the way, the inside anti glare mirror is offered as part of an up-option package on the Camry Hybrid. The mirror is also featured in my owner's manual as an optionWhy can't dealership personnel tell the truth???

Terry01

29 de jun. de 2009

The service I received at Modern Toyota was excellent. The person who helped me was very knowledgeable and thoroughly explained what the damage was to my car and how much it would cost to get it fixed. My car was actually fixed sooner that I expected and that is a real tesimony to their dedication and service. The atmosphere was very nice and I will definitely recomment Modern Toyota to all of my friends!

cmlackey2

5 de jun. de 2009

These folks go far beyond anything one could expect from a service department. They helped me set up my Blue tooth cell phone connection at no charge, and didn't make me feel foolish for not being able to do it myself.They are unfailingly courteous every time I go there, whether for service or purchasing a new car.I recommend Modern Toyota to all of my friends.

donaldw.bryant

22 de may. de 2009

I took both vehicles the same day for service. The service was prompt, I was given a ride home to get the second vehicle, and I was kept informed about what was going on and when I could get the vehicles. There is always a complete determination of what is to be done and taking care of the payment is done expediently.

courage

13 de may. de 2009

As always, the service was quick and inexpensive...............just the way I like it!!!!! I'm never disappointed. The lobby atmosphere is always pleasant as are the service personnel. They're friendly, neat in appearance and very knowlegeable about why I'm there. For example, I was there for an oil change but also needed a headlight bulb replaced. They knew immediately approximately how much the cost would be and in only a few short minutes they were finished with my vehicle and and the bill was even less than expected. Short wait, low cost...........just doesn't get any better than that!

rosswagner1959

8 de may. de 2009

I called early and got an appointment for a oil change for the same morning. After the oil change, they told me that I needed a wheel alignment and at least 2 tires. I got the alignment and four new tires quickly. The people were nice and gave good options. The car handles much better. Sincerely,Ross

suttob

27 de abr. de 2009

Modern Toyota has been servicing my Toyotas for over 10 years and I have always been pleased with their friendly personnel and excellent service. I have purchased 3 newCamrys from them and got great deals on my purchases. I would highly recommend this dealership.