Bimmer Xao

28 de jul. de 2016

I am writing this to Thank all the Montgomery Lincoln staff specially Chris Harris for all his patience in helping me through the process of buying my Bmw dream car! It was a very challenging process but he never left me alone especially when I realized that The very expensive Key Fob did not match. It is quite another story, in short the Happiness and satisfaction of thier customer is thier Top Priority! Thank you Chris you're Awesome!

Tonygovols

28 de jun. de 2016

This was the end of a long term search for a used Corvette,we had experienced several disappointments after travelling to a couple of other dealers whose vehicles were not as described upon arrival.After locating our new Corvette on Autotrader,I then communicated with Ed Popp who was flawless throughout,his description was spot-on,and offered to provide photographs of any area of the vehicle we requested.We were excited to make an almost 4 hour trip to Montgomery Lincoln and start to finish were there less than an hour and back on our way home,even with a trade-in the entire process went without issue.I strongly recommend this dealership and Ed Popp in particular, and would not hesitate to make a return trip to Cincinnati to purchase another vehicle.As a side note,before leaving the dealership,we were given 2 hats,a tote,bag, and some out of this world cinnamon rolls by our salesman,the rolls themselves almost require a return trip.Job well done!

Joe witherspoon

7 de may. de 2016

I was approved for a car I really liked. I told them I would be in a couple days because of my work schedule. They sold the car very disappointed.

zr96

3 de may. de 2016

I had the opportunity to work with Arlene Methven and I can honestly say she made the experience enjoyable and easy! Arlene is very compassionate and kind towards her guests and she takes every opportunity she can in order to make her guests feel welcomed and comfortable. I never felt pressured to make decisions; she completely let me decide everything and supported any decision. Along with the entire dealership, everyone was nice and very helpful! They make you feel like a person, and not just another customer. I would highly recommend this dealership!

Coleen

1 de abr. de 2016

A great dealership to work with. Very accommodating and knowledgeable. Would definitely use them again. We purchased a used MKZ and Ed took his time with us to make sure we knew all the important features and information about this car. He is very accommodating.

Accounting whiz

22 de mar. de 2016

We had looked for 10 days for a good car for our granddaughter with no success and lots of headaches. When we finally used cars.com and found Montgomery Lincoln our hassles came to a fast end. Tim Theiman, our salesman, was informative, accommodating and more than efficient in seeing that we understood everything about the car we purchased. The only negative we have is about getting our title - apparently the dealership is combining locations and all titles are in transit to a central area, and because of the transfer our title won't be available for about 5 weeks. Seems excessive to us, especially since we would like to transfer the title into our granddaughter's name immediately. A minor inconvenience for sure. There is absolutely no hesitation on our part about recommending Montgomery Lincoln for anyone looking to buy a new or used car. Ask for Tim!

SPN_MKC

14 de mar. de 2016

I recently had my MKC serviced at Montgomery Lincoln, and am very pleased with the entire experience. The process was efficient and painless. Roger Henson did an outstanding job communicating with me throughout the engagement, and was willing to answer any and all questions that I had. The job was completed on time and in excellent quality. I appreciate the team at Montgomery Lincoln and will definitely be returning for future service needs!

JaneyKegley

14 de mar. de 2016

I normally hate (ok, actually loathe) the idea of having to spend an entire day negotiating a car deal. The back and forth, nickel and dime stuff, makes me literally sick. And angry. Ha! If you feel like me, go to Montgomery Lincoln and ask for Greg Gaver. We recently bought a Certified Lincoln from him, and it was - hands down - the best experience we've had with a large purchase. Greg is personable, intelligent, and a joy to be around. He spent the perfect amount of time going over the vehicle to make sure we were comfortable and that it was the right fit. Greg set forth expectations on the timing of getting the paperwork completed, etc. Lisa helped execute the deal -- she had everything ready to go when it was time to sign -- and she got us in and out quickly. The time that we spent at the dealership was extremely reasonable. And... the icing on the cake? We now have a "sweet" ride, and can sit comfortably knowing that we didn't get our backsides burned.

gvo123

5 de feb. de 2016

I purchased a used Lincoln MKS. Doug Weldy not only made sure that Quality was met in the few things of repair that were promised at time of sale, but also made sure that my concerns were met.Doug was very professional, knowledgeable and courteous.

Highly Satsified

18 de dic. de 2015

i have never been treated better at any dealership. Tim Thieman at Montgomery Lincoln is knowledgeable, thorough and made the experience a pleasure. I would highly recommend Tim and Montgomery Lincoln if you are interested in purchasing a Luxury Vehicle!

JBTree

17 de dic. de 2015

My wife and I totaled our vehicle in an accident on Thanksgiving weekend. We needed to replace our car before the Christmas holidays because we had a road trip planned with friends coming from another country. We had been trying to find the exact model that we had before, and found similar models at a few dealerships.The first one we visited showed us newer models that we weren't really interested in, and ended up having us wait around for 2 hours while they brought the one over from it's other location (only 35 minutes away). When the vehicle arrived, it hadn't been leaned, had a crack in the windshield, and cracks and rust in the body. A huge disappointment. We were frustrated and wanted to go home, but we decided to visit Montgomery Lincoln because it was on our way home, and they had the model we wanted. The experience was the complete opposite of what we had just gone through. When we pulled in the lot to look at the car, we had a few minutes before Arlene came outside to check on us. She was extremely nice and not pushy at all, which was a relief. The three of us took a test drive and had a nice conversation the entire time.When we decided that we were interested in the car, Arlene was very upfront about the fact that unlike other dealerships, they aren't in the business to haggle back and forth. They price their vehicles to sell, which is true. The car price was exactly what my previous market research had led me to believe. It was nice that we were able to skip the back and forth that most people dread when purchasing a new vehicle.In addition to our experience with Arlene, Lisa in the Finance department was a pleasure to work with to. She was very thorough and explained everything. We were able to get everything signed and finished in about 45 minutes, and most of that was due to the conversation we were having. Overall, what was turning into a nightmare, ended up being a walk in the park.So, thanks to Arlene and Lisa, our Christmas trip will continue as planned, and we are back on the road in the vehicle we wanted. There needed to be a repair done to the windshield, so Arlene came to my office a few days later to take my car to the service center to have it replaced, which was helpful with our busy schedules.We highly recommend anyone to visit Montgomery Lincoln when they are in the market for a new or used car. I know we will.

Johnny Montgomery

11 de dic. de 2015

Chris Harris and the supporting team will make your car purchase a true pleasure. I'll return to Chris for my next next Lincoln very soon.....

PK17

1 de dic. de 2015

My sales rep Chris, knew his stuff. He wasn't pushy, he just answered my questions and gave me all the information I needed to know. He was organized which made my experience very easy and hassle free. Kudos to Lincoln Montgomery & Thank You!

John Sparrow

26 de nov. de 2015

I was looking for a 2012 Suv. The dealer had already sold the suv.

Catherinelouisejane

25 de nov. de 2015

We needed a car and I came by myself because my husband was working and I felt really comfortable with Arlene. Arlene was helpful and everyone at montgomery lincoln is always knowledgeable and customer friendly. Arlene even delivered our car to our home!

Navigator6

25 de nov. de 2015

Everything went as I expected. All the papers were ready and the car was waiting for me. Tim took a lot of time setting all of the controls so that when I was ready to leave all I had to do was start it and drive home. The service department is second to none. And the service bays and area are immaculate. Just what a dealership should be.

Jenn

22 de nov. de 2015

Very accommodating and prompt with call backs, information, and delivery of vehicle. Tim was courteous and I felt like the number one priority!Highly recommend!

suvfam15

14 de nov. de 2015

We had a pleasant and less pressure buying experience with Chris Pieratt. He was very professional and knowledgeable from the time we walked in the dealer to when they handed over the keys and we drove away. I would certainly recommend anyone to Montgomery Lincoln and Chris Pieratt.

KimD.

13 de nov. de 2015

I came to Montgomery Lincoln not knowing how the process would work or if I was ready to buy the car I was looking at that day. After a test drive and talking about my options, Dave walked me through the whole process. I've bought cars in the past and driven off the lot instantly regretting my decisions, however, after my experience with Dave I drove off the lot feeling like I got a great deal on a great car. Working with the whole team at Montgomery Lincoln was great. I would definitely recommend this place if you're looking to buy a new or used car!

MKC Molly

13 de nov. de 2015

This was by far the most pleasant car buying experience ever! Chris Pieratt is the epitome of class and superior customer service. He was friendly and showed great patience with the numerous inquiries I had--ensuring that his responses were clear, concise and well understood He bent over backward to guarantee I got exactly what I wanted. It is with pleasure that I will encourage colleagues, friends and family to indulge in the incredible car buying experience of Montgomery Lincoln and Chris.Pieratt.

schaufs

10 de nov. de 2015

Bob worked with us tirelessly to get the exact right Navigator for us. He even helped research a used car that might have been right for us but would not have benefitted him or Mongomery Lincoln in any way. In the end he could us the new Navigator we wanted at a fair price. We love the car and are very happy!

jdpdds

10 de nov. de 2015

I have been dealing with Montgomery Lincoln for many years and Tim Thieman for even more years. It is rare to say in the service industry that your expectations are exceeded, but with Tim and Montgomery Lincoln, that has always been the case. I love my cars, but the service and attention of Montgomery Lincoln, makes the whole experience a dream.

VWVenny

9 de nov. de 2015

The sales representative at Montgomery Lincoln Chris Pieratt was a pleasure to work with from the moment I walked in until I was handed the Keys. In the future I will direct friends and family to Chris and the professional staff at Montgomery Lincoln.

jlbdab1966

9 de nov. de 2015

Greg was outstanding to deal with.. Made the whole process seamless... Would definitely recommend his services. The entire buying process was made simple and when my NAVIGATOR arrived it was beyond my expectations...Joe Brooks

mkx

4 de nov. de 2015

our salesperson was Tim Thieman. Tim's low pressure , but highly responsive approach is what caused us to choose this dealership over a closer one to our home . After the sale , Tim was very thorough with his explanation of the product . I would recommend this dealership and Tim to any friends or family interested in a Lincoln .

Gary

30 de oct. de 2015

Ordering a new MKZ was a none event. The car came in as estimated on the order. Tim Thieman was professional and knowledgeable about all the new and old updates to maximize my enjoyment of the car!!

Johnson K

28 de oct. de 2015

Got a great used vehicle at a good price. First time the car had a slight shaking issue. After communication with bob, he assured the shaking was gone. We made the second trip there from louisville and glad we did. Shaking was no longer there.

ericatcincymetalfab.com

28 de oct. de 2015

The sales team did a great job and the paperwork took no time at all. We are excited to be a first time Lincoln car owner.

Doug842

23 de oct. de 2015

We came to the dealership with one car in mind. The sales associate was very helpful, provided information and met our expectations. The experience was very comfortable.

Bruno

23 de oct. de 2015

Tim Thieman, Lisa Coleman and Montgomery Lincoln were nothing short of fantastic in working with me on a top-notch first car for my son. Friendly, honest and first class are terms that immediately come to mind and I would recommend Tim, Lisa and the dealership wholeheartedly!

Catalina

21 de oct. de 2015

Great experience! Exactly what I wanted! Arlene was really great to work with! No pressure sales, collaboration and making sure customer happy. I recommend them highly!

Happy

19 de oct. de 2015

This dealership went above and beyond to help me find a car that fits my needs and not just their commission check! Awesome service from both Arlene and Greg :) Lisa was so helpful setting me up with a credit union that best fit me as well. I'll be back!

JaeP

16 de oct. de 2015

I've purchased 2 vehicles from Montgomery Lincoln and have referred my daughter to them as well. From the time you walk in until the time you leave (and after)the customer service is awesome. Greg, Lisa, and Tim have always made the car buying process simple and pleasant. It's a wonderful dealership right down to the service department and they make the customer feel like a priority. I wouldn't buy a Lincoln anywhere else.

Lincoln judy

12 de oct. de 2015

My wife's car, a 1896 Camry, was on last legs. Do we replace it with a newer Camry. I work part time at a golf course and see a wide variety of car models. Do we go car shopping here and there. First, I decided to call someone who has sold me three or four cars. End of tale. Mr. Thieman is knowledgeable and honest, thus I bought a car he has faith in.

Jgroves

10 de oct. de 2015

We had no pressure in buying the car we knew what we want and what we wanted to look at when we got there you were very kind and it was good just talking to you and the other folks there we just talked about life in general or grandkids and everything the car itself sold it to us and we just really thank you and appreciate you want one of those sales guys that come running to your car before you even get out of it so thank you very much and everybody there at Montgomery Lincoln

Dennis

5 de oct. de 2015

Dealt with Chris Harris. Chris was most professional in every aspect of the process and sensitive to exactly what I was looking for. I highly recommend Chris and will definitely deal with him again. I have not had any post sale service experience yet and so must reserve judgement in that arena.

102715

4 de oct. de 2015

I bough a used vehicle for Montgomery Lincoln. Arlene Methven was great she accommodated all of my requests while looking the vehicle over. Arlene showed a sinner effort to help educate me on the vehicle and to assist me in making a wise investment.

MKX

3 de oct. de 2015

We started off with a bad experience.. We got handed off to 3 different sales people after calling and dealing with 2 other people who weren't there when we got there. We were probably not the best customers as we were not sure what we wanted, but you don't get the feel that they are doing everything they can to bend over backwards, but again maybe that was our fault.The dealership left much to be desired, small things like lack of bottled water or soda in waiting area, just the little things you expect from a premium car dealership weren't there, felt a little like a buy it if u want, whatever, Joe Schmoe buy here pay here feel. But again, some of that was probably us being indecisive, but coming from Mercedes and Audi dealerships it just lacked something. I don't want to say it lacked "class", but it wasn't quite polished as a premium dealership should be.We came up a few days earlier and were looking at a few cars. We had shopped a few dealers in the area, but stopped in and spoke with Greg! Greg really helped us, but unfortunately when we came back later in the week he was out sick! Greg did right by us and helped us and we liked him, but we drove about an 1 1/2 (one way) to the dealership on our only off day, and just couldn't make the trip back when he was in.The other sales staff was not the most attentive we will just leave it at that, don't want to name names and bad mouth people. After being handed off twice to 2 different sales people, as we were getting ready to call it quits we were introduced to Chris.Chris Harris was outstanding!!!! He made us feel welcome and did an excellent job helping us. I would say kinda "saved the day" if you will. Undoubtedly we would not have bought a car there without him!When we came back up today all the way from Oxford ( to pick the car up after going through certifications) Chris did everything he could to make sure we got everything taken care of and answered all of our questions, he even came in early on a sat morning to help us. He even took the time to show us all the technology we didn't quite understand.Without Chris we would not be walking out with our new Lincoln MKX!! He truly is a bright spot for the dealership! I highly recommend Chris! I'd give the dealership a 2 or 3 rating, but Chris was 5 star!Thank you again for everything Chris.

djemarco

2 de oct. de 2015

I located the car through cars.com; sales representative, Chris Pieratt was superlative in responding to questions that led to our purchase, I would recommend

Audette

1 de oct. de 2015

Arlene was really great! She is very friendly and personable.. Arlene went over everything about the car with us, took a test drive and we were excited about the car. Andy went over the paperwork with us and between the two of them came up with an offer that we were comfortable with. The process was very smooth and we were able to drive home our beautiful new MKC that night! We came back to pick it up after the Valuegard and Chris explained all the inner workings of the car. He was very friendly and knowledgable. We would definitely recommend Montgomery Lincoln, what a great team!

SteveS

1 de oct. de 2015

Joshua helped me get the vehicle I wanted at a price I was comfortable with. Greg Gaver, Lisa Coleman and he made the whole car buying experience a pleasant one. Hats off to Josh, Greg, Lisa and Montgomery Lincoln.

Frank Kayden

25 de sep. de 2015

It was great to work with Bob and the Montgomery Lincoln team. Seemless process that couldn't have gone smoother. Thanks for a great experience!

Shadowhunter4ever

15 de sep. de 2015

I had a great experience with getting my first car! Greg helped all he could with keeping the price of my car as close to the price I would have liked as he could. I took a test drive in the car I ended up getting and loved it right away!!!

Snoopdog

14 de sep. de 2015

Greg Gaver is wonderful to work with and the whole process was seamless from start to finish. I have also worked with Arlene Methvan as well with the same results. Lisa was also good to work with and very efficient.

Bryan Chase

9 de sep. de 2015

Dave Nitz and Montgomery really took the time to find out our needs and had the vision to find the perfect car for us. It wasn't about selling another car, it was personal and professional. We are very happy with our purchase!

VWtina

2 de sep. de 2015

We were looking for a pre-owned affordable, safe, & reliable car with under 100,000 for our first time driver daughter. We found a great VW Jetta on CarGuru.com and decided to stop in the dealership to check it out in person. Bob Neuhaus assisted us that evening in test driving the vehicle, providing answers for all of our questions, and made our purchasing experience a pleasure. The entire staff was helpful, friendly & accommodating!

jenniferb10

31 de ago. de 2015

Thank you so much for helping me to purchase the best car ever! Everyone at the dealership worked together to provide a very welcoming experience. A great team!

Ladybugs0000

31 de ago. de 2015

Every person at this dealership is helpful and friendly. Everyone is ready to assist and provide you with excellent service. I will definitely recommend this dealership, the Lincoln brand and my sales representative Greg Gaver to all! I appreciate the fairness and respect given to me as a customer. You guys are great!

Renee6632

30 de ago. de 2015

I returned to Montgomery Lincoln to buy my new Lincoln because I feel that I am treated fairly and with respect. As a single women, being treated in this manner, makes me return to this dealership!

Gtbze

28 de ago. de 2015

Awesome sales staff, everyone especially Tim! He found the perfect car for my wife, she loves it and I'm happy with the trade. We are now assimilated, Lincoln forever

Beth10

27 de ago. de 2015

Traded in my vehicle and purchased a Flex from Montgomery Lincolon, got great pricing on both my trade in and the Flex and was a first time customer. Will see the team again especially when I am in the market for a new Lincolon!

stewart

26 de ago. de 2015

I was looking for a GMC Acadia and was pleased that i had found one that looked great and was very reasonably priced. Sales staff was great. Very friendly. Had a bit of a problem getting a loan, but they worked magic and I left a very happy new owner! Fast forward four months later and it has been nothing but a nightmare. Within the first month the amp blew, water pump went out, and rusty tire valve broke off. Today the transmission just went out!! Estimated $3200 to fix. I bought the car as a second car. so its been driven minimally. Taking the kids to and from school, soccer practice, that sort of thing. Not the experience i had in mind.

Ridgeway

25 de ago. de 2015

Staff was very friendly and vehicles are not marked up. The price you see is the price you get it for, no tricks/ qualifying for rebates necessary.

Albaugh

22 de ago. de 2015

The car buying experience for me is not something I look forward to. In fact it's dreaded. But the recent purchase of my 2016 Lincoln MKX was simply easy and pleasant. Dave Nitz was professional, knowledgable and up front during the entire process. And the paperwork - while significant- was also a breeze. Great experience, and oh yeah - love the car. Thanks to the entire Montgomery Lincoln team for making the overall experience a positive one

No one

21 de ago. de 2015

Our recent purchase was the fourth consecutive from Montgomery Lincoln. All have been easy negotiations on both new car and trade. Also great support from the service department. (Full disclosure, we do have X-plan.)

retired up

17 de ago. de 2015

A clean, relaxed atmosphere with friendly sales people greeted me as I entered the showroom. I was there to just look. Bob Neuhaus offered his help and answered a few questions. I took several test drives in the mkx and mks and left under no pressure.

Larry 7373

5 de ago. de 2015

Treat you the way you want to be treated and value you as a customer. I would recommend this dealership to all the people I know.

Pamela Pegg

4 de ago. de 2015

Bob Neuhaus was very helpful and nice in assisting me in buying my MKZ . It was a wonderful experience. Thanks to Bob I finally purchased my luxury Lincoln MKZ.

Roger11

4 de ago. de 2015

Dave Nitz was super nice and very knowledgable. The sales manager Doug could have more personable. Went to drive the new car we were interested in to assure the size was comfortable in our garage only to find out it had been sold a few days earlier. It would have been nice to have known that before we went as all knew we weren't interested in the other similar new cars they presently had. Ended up buying the car that had been traded in on the car that we were initially interested in as it was virtually identical to the one that we had wanted, but two years older. Negotiations with Doug were terse.Service at the dealership is five star! Roger and Gregg have been outstanding in timeliness and helpfulness. They have serviced our cars since 2008 and are superb!

toddmkz

1 de ago. de 2015

Really appreciate the proactive efforts to get me into a new MKZ. Andy got back to me quickly with quote and Dave told me everything I needed to know to operate the car.

cearn

31 de jul. de 2015

We had never been to this dealer before but we are very happy with our selection and with Arlene's help in the process. Thanks!

knowles-it-all

30 de jul. de 2015

Everyone hates the whole ordeal of shopping for cars - at least we do. Walking into this Lincoln Dealership made the whole experience enjoyable. From our first interaction with Dave Nitz, until Dave walked us over to the financing department - just awesome customer service. Great selection of cars, good financing options and just an overall easy atmosphere - no pressure. They met and exceeded our needs. I would recommend this dealership and brand of car to anyone, and already have!

David Palmer

30 de jul. de 2015

Joyce and I are very pleased with the Montgomery Experience !!!!!!!Andy Buck.. Greg Gaver .........Steve Wolf .......Mike Molzberger ........and Lisa Coleman are allgreat !!!!!! And I do not want forget Kayla Clinton and Gregg Seiter who are always there....And ......OH Yes ....... Our old friend of many years ........Doug Weldy ..........We go back a few !!!!!!!! And also, we cannot leave out all the guys in service........they are special !!!!

Jose

27 de jul. de 2015

Excellent service and attitude since you walk in. Arlene took care of every single detail and answered all my questions. It was an excellent experience overall.

smith5213

21 de jul. de 2015

We have had a pretty terrible experience in the past getting my husband a car. We went to a dealer I won't name, but the first day we went we made it very clear we weren't ready to buy. They literally chased us out the door yelling numbers at us trying to close that day, it really tainted car shopping for us. We were not looking forward to having to car shop for me, but this was incredibly easy. The first day we went we didn't buy, we tried a couple cars and asked a lot of questions which were patiently answered, then shook hands and left with no issues or harassment. The purchasing process two days later was equally smooth, Chris even came in on his day off and stayed past closing with us in order to finish the sale because it was the earliest we could return to purchase and we didn't want to lose the car. Everyone else in the dealer was extremely kind including the service staff. I would return to this dealer anytime for buying or service.

McDonald3321

15 de jul. de 2015

Very knowledgeable, fair people. The process was easy and quick. Staff was very accommodating to my family throughout the sales process. Will definitely do business again.

reardonh

3 de jul. de 2015

I have worked with the folks at Montgomery Lincoln for many years! I would not dream of going anywhere else! Everyone is so friendly and professional and they really know their stuff! I trust them implicitly to take car of my car. They are like family to me!

Bill Morath

3 de jul. de 2015

I have been doing business with this dealership since 2004. I have purchased 5 new vehicles from them, 4 of which was with the same salesperson. Even if I would buy a Ford product I will have Monrgomery Lincdoln do all the service on it. In my opinion this is the best service department I have ever use. I hve lived all over the U.S. and have bought a lot of Ford products in my 50+ years of driving but no dealership ever treated me as respectful and courteous as Montgomery Lincoln.

kent1957

3 de jul. de 2015

Good selection of cars. Helpful and knowledgable salesman.Willing to negotiate a deal. Convenient location. I switched from Cadillac and Jaguar for a better car.

SMS loves linclons

1 de jul. de 2015

I have been buying cars here for the last thirty years, I have always received very good deals and great service. I know when I'm ready for a new vehicle all I need to do is call Tim Thieman tell him my needs set up and appointment and he will have several options for me and I walk out my new car. Lisa Coleman has always handle my paper work flawlessly and make the business end of buying a car painless and enjoyable. Then there is the service department that handles all my service on all my cars Greg and Rodger do a fantastic job getting me in and taken care of as quick and painlessly as possible. I will be buying my cars here for the next 30 years

Brnzstar1968

26 de jun. de 2015

Good selection. Friendly staff. However, our salesman could be more knowledgable about features of the vehicles. Also, several things were misquoted. He said we have a 100,000 mile warranty on the power train and batteries (we bought a 2016 MKZ hybrid), but the paperwork says 70,000 miles. He said that the GAP insurance was removed, but we did not find out that it wasn't until we had signed the paperwork. Lastly, he advised me twice what the monthly payment would be, but we found out at signing that it was $4 higher per month. No huge deal, but I like to be given actual facts, not guestimates.

GDanielsLMT

26 de jun. de 2015

I have been a Lexus customer for 17 years. I've been very disappointed in the overall quality and recently purchased a 2015 Lincoln MKX. The best decision I have made. Pure luxury, amazing ride and well appointed!

CB123

23 de jun. de 2015

This was the most pleasant experience I have ever had purchasing a vehicle. From sales to finance everyone was professional and thorough. I will be back again when it is time for a new Lincoln.

Don7019

22 de jun. de 2015

Chris Harris, our salesman, spent a lot of time with us not only during the test drive and decision making process but especially during the delivery process to ensure we understood all features. Linda Caruso in the business office was equally thorough, efficient and knowledgable in going through the leasing paperwork. Andy Buck, Sales Manager, has a great team! Great job to everyone at Montgomery Lincoln!

reisinrj

19 de jun. de 2015

I gave an excellent rating to the Montgomery Lincoln Dealership due to the courteous and knowledgeable staff. Not pushy like some dealerships. Go see them!

dixie

15 de jun. de 2015

Chris Harris was very professional and had knowledge of the auto. He also brought it to Batesville IN so I could see if it fit in my garage.

SPalic

14 de jun. de 2015

Great place to shop for a car. Very friendly, relaxing. No pressure. Every dealership should be like this one.if you looking for a used car, Look first here.

DrLee

10 de jun. de 2015

Our recent experience with Chris Harris was absolutely the most pleasurable in all the vehicle purchases we have ever made! He was very professional, friendly and helpful. I now have the exact Lincoln MKX I was looking for and very happy! I would absolutely recommend Chris in the future for anyone in the market for a new vehicle! Lisa who finalized the sale and our financing was wonderful as well! Honestly, the best dealership we have visited ever! Thank you!

Chelle

7 de jun. de 2015

Chris Harris was a wonderful sales person. He took the time to make certain I understood everything about the vehicle. The overall experience was pleasant and I am very happy and highly satisfied with my new car. Lincoln has really done a great job of making a competitive luxury vehicle. I am enjoying my new car very much!

Mikem

3 de jun. de 2015

Arlene was a great salesperson -- very attentive, interested, and she followed through after the sale. And the 2015 MKZ Hybrid is a really great car!

Biglar56

31 de may. de 2015

We just purchased a 2013 Lincoln MKX. Chris the salesman made the experience very pleasant. We are very happy with our new car and are enjoying it.

Cate

30 de may. de 2015

10 months ago I purchased my 2011 Ford Edge from the dealership and every member of the sales department was awesome. So awesome in fact, that two weeks later my husband purchased his 2012 Lincoln MKS there. The truth is, he wasn't in the market for a Lincoln. But the service was so remarkable, we knew we wanted to do all our business with them. A few weeks after my husband purchased his vehicle, we started having trouble with the breaks. The service department did not want to take responsibility but the sales manager (not the service manager) went to bat for us and insisted they make it right. 9 months after I had purchased my Edge, I started experiencing trouble with the center console. The radio would randomly come on and would not turn off. The clock would not change time until I turned off the engine and turned it back on. The Synch system would randomly update, turn on and off... I called the service department and set an appointment. Upon arrival I was told they would look at it today, but not fix it today. I asked for a loaner but was told I could not have a loaner because I purchased a Ford, not a Lincoln. I was also told the diagnostic they performed did not yield and results so I would need to come back for another test so they could determine the problem, then come back again so they could get the part and fix it. I explained that I could not possibly make multiple trips during my work week (45 minutes from home) and again asked that I get a loaner. I was again told I could not, because I only purchased a Ford, and the loaners are reserved for Lincoln owners. On my way home, i received a call from the service department and was told they would give me a rental car if I would commit to getting the vehicle fixed with them before I was given the price for the repair...um, nooooo. When I responded that I did not think it would be wise to commit to paying an unknown price, the man responded again that if I would have purchased a Lincoln instead of a Ford, they would have provided a loaner. So in summary, we purchased a Lincoln because of the incredible service we received when purchasing a Ford. And less than a year later, we are told we will not receive quality care because we purchased the Ford.It's too bad because we felt we had found our "lifetime dealership" and have now decided that we will no longer have our cars services at this dealership, nor will we purchase here again. The condescending attitude of the service department ruined the relationship the sales department worked so hard to create.

patrick

27 de may. de 2015

Everything went as hoped and expected .Tim Thieman was our salesperson and did an excellent presentation , sold us on the MKC. Tim took all the time necessary to explain the features of our new car , and we needed that. Thanks Tim. Love the car. We keep coming back to Montgomery Lincoln.

cynthia and jeff

27 de may. de 2015

This dealership was a 90 mile drive for us. Let me tell you, it was worth it. They have a fantastic selection of beautiful pre-owned vehicles to choose from. We appreciated Greg's down-to-earth friendliness, helpfulness, and no-pressure style. The financing process was made delightful by Lisa. Everything was explained and presented in a clear manner. The entire experience exceeded our expectations. Would definitely make the trip again to buy our next car here!

Rick123

25 de may. de 2015

It was a great experience! I was walked thru all the necessary accessories on the navigator and introduced to roger in service. It went very well!

Stevestigo

23 de may. de 2015

A great experience. All the help I needed without a single hassle or misunderstanding. Love the MKC

Lincoln lover

22 de may. de 2015

I couldn't ask for a better car buying experience!! Arlene is the BEST! So very personable & a true professional at her job! I would highly recommend Montgomery Lincoln to anyone looking to purchase a vehicle. I'm absolutely thrilled with my 2015 Lincoln MKC!!!! Fabulous!!!!!

Lincoln

22 de may. de 2015

Very responsive group I worked with and great follow up.Service Dept. does a great job . Andy Buck - took time to follow up and impressed when management gets involved with customer contact.

Ac2015

13 de may. de 2015

I was very happy with the experience at Montgomery Lincoln with Chris Harris. He was very knowledgeable in the cars I was interested in. Very helpful.

scott123

4 de may. de 2015

Greg Gaver's assistance with selecting my new SUV was great. I had never purchased a Lincoln before so i was a little hesitant. After the test drive and seeing the number of features that I could select I think I made a great decision going with the MKC.

Jessie

4 de may. de 2015

Greg Gaver is the sales person that I work with. Greg is extremely helpful with a customer and at the same time very professional. He made me feel comfortable going from ownership to leasing without being pushy in that direction. As a senior citizen, I appreciate the opportunity of not having to worry about tires, etc. that come with ownership. I would recommend Montgomery Lincoln and Greg to family and friends.

Mariner hybrid

2 de may. de 2015

As always my service needs were handled quickly, professionally and with a smile. I am always confident that only necessary maintenance will be recommended and that it will be done right the first time. Everyone at the dealership treats me as if I am a friend visiting their home.

taraus 2011

2 de may. de 2015

Arlene was very professional. She made me feel comfortable, and was not at all pushy, as seems to be the case at most dealers.I don't recall the lady's name in the finance office, she was also very professional.

sparky

27 de abr. de 2015

Thanks to Tim Thieman who did a great job covering all the technical aspects of the 2015 MKZ, This is truly a great car. Thanks also to Andy Buck and Lisa Coleman for their assistance. See you 2018.

ramguy

27 de abr. de 2015

No pressure relaxed atmosphere. Great people and great experience. Greg, Lisa and Chris made the entire process painless and easy. This was the best dealer experience I have ever had. Thanks so much guys!

salesman101

22 de abr. de 2015

I normally don't write reviews but I had to make an exception with Lincoln Montgomery and the lack of respect I now have for them. I went there Monday with my girlfriend (who is a first time car buyer) and we made a deal with Dave Nitz on a car and signed the paperwork for a price we had negotiated. They were very nice and did everything in their power to make sure she left with the car that night. However, my girlfriend was new to her job so for the loan to go through she had to get a paystub which her first one had generated today. We were told by the supervisor Andy Buck, Dave, and the loan officer that as long as we got them the paystub today that we had no worries. We did all the paperwork, it was literally just waiting to bring proof of employment. I am in sales and I realize you can't make a long drawn out process, which is okay. But the fact that we kept our promise and we would bring it 2 days later seems fair. We were promised by all 3 people that the car would be held for us and if we needed to put down a deposit to finalize the deal, that we would be notified. I ASKED THEM MULTIPLE TIMES IF WE NEEDED TO PUT DOWN A DEPOSIT OR IF WE HAD ANY WORRIES ABOUT THE CAR BEING SOLD. WE WERE ASSURED THAT THE CAR WAS BEING HELD FOR US AND WE WOULD BE NOTIFIED TO COME AND PUT DOWN A DEPOSIT. So today the loan officer calls my girlfriend and tells her to go ahead and bring her paystub down and we would start the process. Somehow between the time my girlfriend spoke to the loan officer and the time she got there, the car had been sold. I wasn't personally with my girlfriend, when she got to the dealership, but she thought Dave was joking with her. Being a first time car buyer, this is a HUGE deal to her and she is devastated. We have been car shopping for her for months now and we finally found a car she loved for a good price. The fact that the dealership never notified us is ridiculous! I would never recommend this dealership to anybody and they are just out to make a extra buck. I wish I could do more than write a review to show how upset my girlfriend and I truly are, but hey life goes on. You will deal with a couple of sleezy car salesman in your day, but I can guarantee you that Montgomery Lincoln will never get my business or anybody I'm affiliated withs business. I will also talk very poorly about them to anybody I come into contact with looking to buy a car. I am in sales with Verizon Wireless whom has 102 million customers. Don't worry, any customers I come into contact with, will never do BUSINESS WITH YOU OR YOUR SHADY CAR SALESMAN. Thanks for nothing but wasting my time and for going back on everything you promised.

jpl1234

20 de abr. de 2015

This was a very efficient, friendly and professional trip to buy a car from out of town. They made everything easy. I would highly recommend them at Montgomery Lincoln.

Viv and Larry

18 de abr. de 2015

My wife and I were interested in leasing a mid-size SUV and visited Montgomery Lincoln to learn about the MKC. We spent time with John Gunther, Lisa Coleman and Tim Thieman. They were each very knowledgeable and personable, answered all product/technical and financial questions completely, and we made our decision to lease "on the spot." We've only driven our new MKC for about 500 miles, but love it so far. We have also enjoyed the flattering comments from friends and family regarding our new "wheels." It has been a very good beginning for our new relationship with vehicle and Dealer! . ......Vivian & Larry Von Moll

Marilyn1212

14 de abr. de 2015

I had the privilege of working with Greg Gaver and Lisa Coleman. What a nice, friendly experience. Thank you for your help, I love my MKZ so much and fun to drive, Lincoln is such a classy driving experience! Would recommend Montgomery Lincoln!!

Judd

10 de abr. de 2015

I purchased an suv from Montgomery Lincoln and I was really happy with it, until the engine gave out less than 3 months and 3000 miles out. I met with Mike the general manager and he gave me a trade in value that I would not have gotten anywhere else. They also allowed me to wait and find the vehicle I wanted from within the kenwood auto group and purchase it. I would up with a beautiful 2007 escalade esv at a good price and Tim Thieman, my salesman, made every effort to be sure I, and my wife were happy. I also commend their finance department as well, they made everything clear and simple. Great dealership, great people, who treated me better than I ever expected.

Brenda with a MKZ!

6 de abr. de 2015

Arlene makes shopping and buying so easy. No pressure, really knowledgable, and genuinely nice. Of course a negotiation is never fun, but the manager was reasonable.

navman

2 de abr. de 2015

The overall experience was one of the best I have had at any dealership. The sales staff was informative and friendly and the used car manager was a pleasure to deal with on my trade in. I will recommend this dealership to my friends.

dshumaker

27 de mar. de 2015

My experience at Montgomery Lincoln was great! I couldn't have asked for a better dealership and sales team to help me in my first car purchase. Every person I dealt with was personable and took the extra time to really explain things. Tim went above and beyond in making sure I had everything I needed and everything set up in the car before leaving after my purchase. I'm going to refer everyone I know that needs a car to Montgomery Lincoln! It was just perfect!

Dan H.

23 de mar. de 2015

David and Lisa were both professional, friendly and very efficient. I like my new MKC and hope that the service at Montgomery Lincoln is as good as the sales process.

grlygrl0627

20 de mar. de 2015

I just wrote a very lengthy review on your FB page. I have been going to Montgomery Lincoln, previously Lings Lincoln for at least 10 years. I have leased a Zephyr and 2 MKZ's and this week I purchased a 2013 Ford Focus and I can't use enough superlatives to describe how great my experiences have been. From Tim Thieman going above and beyond to find me the perfect vehicle to purchase to my experiences with the great service departments Gregg Seiter. I can't forget how amazing Lisa Coleman is in the Credit Department, she just makes every experience totally painless and always has a smile on her face and a cheerful disposition. I want everyone to know that Montgomery Lincoln is the very BEST and I would never go anywhere else. I will recommend them to my family and friends for any type of lease or purchase and I will continue to steer business their way! Thank you so much Tim Thieman and Lisa for treating me in such a special way, you totally made my day.

Walt

19 de mar. de 2015

Tim, was my idea of a great sales representative. This was my second purchase from this particular dealership. All of my ideas and thoughts were openly discussed without him beating around the bush. I am happy with the cost of the car and the the fiance officer service was top flight!

THanlin

5 de mar. de 2015

I have to say that I had the most wonderful experience buying a car. I worked with Greg and he was so professional and informative. He was not pushing at all and put me at ease right away. I had done my homework going in and knew what I wanted for my trade in as well as what I wanted to pay for the car and my loan amount. They exceeded my expectations and the whole process was just a great experience. Working with Lisa doing the paperwork was a relaxed experience as well. She explained all the paperwork and was very personable and friendly. I have always bought new cars (total of 5) however, this was the first time to buy a used car and it is my dream car- BMW Convertible!Thank you to Greg and Lisa for making my car buying experience hassle free and a wonderful experience. Highly recommend this dealership! Everyone seemed so friendly and made the whole experience stress free!Thanks,Tammy

osubkeye

23 de feb. de 2015

I brought in my Navigator on a Friday after it started running slow. After 170K miles my transmission gave out. As I was waiting I approached Greg Garver and had him show me other Navigators on the lot. He was professional and knowledgeable. He showed me the option in lieu of repair and by the end, I left with a newer model with only 30k miles on it.. I would definitely recommend seeing Greg at Montgomery Lincoln for your next vehicle.

mjd007

16 de feb. de 2015

Greg Gaver is an excellent sales consultant. He is very knowledgeable about all of the vehicles on the lot. He listens to the customers needs, and is more than willing to work with the customer to find the best vehicle fit. He was thorough in his delivery of the vehicle, and covered all of the smallest details. Lisa Coleman was a pleasure to work with during the paperwork process. Montgomery Lincoln will definitely be at the top of my list for any future vehicle needs.

jhodges

15 de feb. de 2015

Everyone involved with my purchase of the MKX was a pleasure to work with. Greg and Matt were friendly, courteous and not pushy. Features of the MKX were explained in such a manner that I felt comfortable driving the car off the lot. Buying from Montgomery Lincoln was a pleasant experience unlike my past experiences with other dealers.

sd

14 de feb. de 2015

I was a winner of this MKC Lincoln - Arlene Methven was so pleasant to us while we tried to decide what we wanted to pick out. She was so helpful to us. She showed us around to each department for when we would need to schedule an oil change etc.

Grid

3 de feb. de 2015

Good experience. Greg is very friendly, courteous. Good explanation of car and its features and not a pushy salesman. Made me feel very at ease.

jhuhn

29 de ene. de 2015

If such a thing can be said about buying a car, dealing with Montgomery Lincoln was truly a pleasure. Right from my meeting with Chris Harris, a well polished and professional sales associate to my meeting Andy Buck (General Sales Manager) and Lisa Coleman (Business Manager) I was made to feel very comfortable and without pressure to make a deal happen. This dealership demonstrated a genuine desire to want my business and they earned it, especially when Andy Buck stated that it was his objective to make me happy. On that note I laid out the criteria that would accomplish that goal, a fair trade-in value for my car, a fair price for the vehicle I wanted and the lowest interest rate loan available. They delivered across the board such that, at the end of the day I left with my newly purchased vehicle and just as happy as the personnel mentioned above wanted me to be. My hat is off to the professionalism of those I dealt with and to their genuine expression of appreciation for my business. Bottom line....I would gladly recommend this dealership to anyone.

T. Young

28 de ene. de 2015

The men I experienced at Montgomery Lincoln dealership are very attractive from the entrance of the business to driving away in your new car.Greg G was attentive and put you at ease with explanations and signing papers.

richmats

16 de ene. de 2015

Greg deserves 4 stars. He is everything a salesperson should be. Thank you for putting the customer first in every way. He listened to what I had to say, and did not guide me toward a car or of my price range.

Martha

9 de ene. de 2015

Greg Gaver and the Montgomery Lincoln team helped me purchase a 2015 MKC during the holidays. They went the extra mile to make this a smooth transaction, including trading with another dealer out-of-town for the car I wanted, and navigating the mysterious (and difficult) process of getting my credit report after we unlocked our security freeze. When we arrived to sign the papers and take delivery, our keys were in a Lincoln jewelry box and all of the papers were ready to go. After business was taken care of, Greg spent an hour going through the features and technology in the new car and answering our questions. He also introduced us to the service manager and facilities for future reference. It was very clear that Greg and Montgomery Lincoln will do whatever it takes for us to be happy with our purchase because they want to have us for customers in the long run. In a nutshell, this was the best car buying experience we have ever had.I must also comment on my beautiful new car, the MKC. I was in the market for a luxury small SUV and began the search last summer. I was very patient and considered all of the new and existing cars, including: Lexus NX, Mercedes GLA, Audi Q3, BMW X3, and Lincoln MKC. I will admit that I came into the process biased against an American product, especially since I have always owned a Japanese car. I was looking for comfort, a smooth ride, and safety technology. When I came into the Lincoln dealership, I told Greg up-front that when I thought of Lincoln, I thought of my grandparents. He knew that I would be a challenging customer, and he went about working with me very professionally. He did not try to disparage the competition (as some dealers do), but rather just helped me try out the MKC and see and experience all of its attributes so I could make my own decision. He patiently waited for me to try the Lexus NX, which did not arrive until December. When I called him after trying the Lexus, we again went for a test drive in the MKC as a final comparison. I could tell immediately that the MKC was for me, and we went from there. I love my car and highly recommend that anyone looking for a new luxury vehicle who has not had a Lincoln in the past come into Montgomery Lincoln and try one out with an open mind. I am thrilled to say that Lincoln has a great product, and am proud to finally be able to own an American car and have new friends at Montgomery Lincoln!

Jill

5 de ene. de 2015

The best car buying experience we have ever had! Greg was very friendly and knowledgeable! We will definitely be returning customers! Thanks so much Greg!

steph_mullins

29 de dic. de 2014

These guys and girls are a great team and great to buy from. Love my new used car and they worked with me on every level to get me in it! Will be back every 5000 miles to the service department for my oil changes and service!

Chris Murray

29 de dic. de 2014

I just bought another car from Greg Gaver(Sales). Greg is top notch and always takes care of me. I highly recommend Greg for your next Automobile purchase. Greg always goes the extra mile to make sure everything is ok. Attention to detail is Greg. You will not find a better Dealership in the area to deal with. I will only go here to buy new or used and get service work done.

rogersnyder

15 de dic. de 2014

I have purchased many cars from different dealers, but I have to say Montgomery Lincoln was the most pleasurable experience I have had. Arlene Methven (sales) took care of me from test drive down to giving me the keys. There was nothing else she could have done to make the experience any better. Thanks Arlene you are awesome!! Doug Weldy (sales manager) made sure I was not only happy with the price, but that the car was exactly the way I wanted it to be. Great customer service Doug!! Thank you both very much. Roger Snyder

dmoneyMKZ

11 de dic. de 2014

Tim and Mike were great in helping me purchase my 2015 MKZ! They worked with me and offered several different options to choose from. Love the car...love the dealership! And who doesn't love Matthew McConaughey!

Zaymos96

5 de dic. de 2014

They were patient with me and made the whole transaction a smooth process. They were all very friendly and welcoming. I would definitely recommend this dealership to my friends and family.

rmckib

28 de nov. de 2014

Excellent experience. This is the 6th Lincoln I have leased through Tim, Andy, and Lisa. I am always treated professionally, and they make the leasing experience a simple and enjoyable one.

jlcox

24 de nov. de 2014

Greg Gaver was amazing to deal with. He made the car buying process a breeze. He worked with me, so I could get the car I wanted and gave me a great deal. Lisa, the business manager, was pleasant and very efficient. And, I LOVE my MKC!! This car puts the RDX to shame.

tfrogs

17 de nov. de 2014

It was easy doing business with these guys. We found the car on line, told Greg what we could afford and he made it happen, all relatively painlessly. Not only would I recommend Montgomery Lincoln but will probably look at them first for my next car.

gdh2385

17 de nov. de 2014

Our family has purchased 3 vehicles from Montgomery Lincoln this month and we are hoping to locate and negotiate a deal on a 4th before December. Al Rountree and Chris Harris helped us find the vehicles that fit our respective needs. We negotiated our deals with Doug and Lisa was the best when it came to getting through all of the financing and paperwork. If you want a great car and great service....Think Montgomery Lincoln.

Cfarm

12 de nov. de 2014

Drove 2 hours to look at a car, was worth the drive. Tim and Greg were friendly and answered any questions we had. No pressure sales, nice experience, would go back for future car purchases.

joe.schowalter.12

10 de nov. de 2014

Enjoyed working with Matt and Greg at Montgomery Lincoln very much. They made the car buying experience very enjoyable. Definitely not a high pressure sale. Honest and upfront about everything and they both genuinely cared about what I needed. GREAT JOB!

toddnorthcutt

8 de nov. de 2014

I received an offer from caroffer.com for a used vehicle I was selling on craigslist. I was instructed to take the car to Montgomery Lincoln were I was told I would receive my offer for $8500. I took a chance and drove up to the dealership with my family in tow. I was welcomed by a sales consultant who greeted me. I asked for Doug as requested by Bruce Earrly from Kings Toyota. I was told Doug would be expecting me, keep in mind there was NO customers in the dealership only a few sales guys kicking the water cooler. I got the impression when meeting Doug that I was bothering him on this rainy day. After a quick test drive Doug asked me to step into his office. Doug proceeded to nickle and dime me to death over every little details of the car. "I smelled oil, you have some scratches here and there", tires are worn". Doug never once took me out to the car to show or explain any of his observations of my car. Doug offered me $7100 for the car. Really? I drove from union, ky with 3 yr old son and wife for my so called guaranteed offer of $8500 to get in front of Doug with an offer of $7100. As I mentioned before, I believe I was bothering Doug or he simply doesnt like to deal with customers. He simply wanted me out of the showroom. 2nd Time.Called and emailed dealership as I was interested in a used BMW, I was told someone would get back to me within in minutes of my text. I did recieve a call and was told they couldnt give me a price because the car was in service. What? Really? Too the dealerships credit Andy Buck did try me back as I was signing the paperwork for my new car. Lastly, the dealership needs an overhaul and if I was a consultant you know where I would start.

lynda.patterson.98

3 de nov. de 2014

I had a great experience purchasing my used car from Montgomery Lincoln. Matt Leppert and Andy Buck were great and answered all our questions. Matt was off when we came in the second time and Chris Harris helped us. Chris was very nice and not pushy at all. This was the fastest and smoothest car purchase I have ever made. Will definitely recommend them to my friends and family.

Twinii

31 de oct. de 2014

Had me in and out of there in no time, with what exactly I wanted. A beautiful car, with custom Lincoln trim, chrome, soft top and a GREAT PRICE!

Kevin

31 de oct. de 2014

I didn't end up buying from Montgomery Lincoln, but I had an exceptional customer service experience. I would recommend working with Al Roundtree. He was honest, courteous, and detail-oriented, and it was clear that he wasn't just trying to sell a car, but wanted to help me make the right decision. We test drove a Kia Forte, and he was able to answer my questions, and give any and all information (both good and bad). Although I happened to find a better price elsewhere, the customer service from Al and Montgomery Lincoln are superior to any other dealership in the area.

robert.burns.5070

26 de oct. de 2014

I had a great experience purchasing my used vehicle. There was no pressure and Matt Leppert the sales associate workd with me to come up with a fair price. I recommend Matt as well as the dealership. Very professional and service oriented. It may be the best experience I have had in my many years of vehicle purchases.

froehlek

24 de oct. de 2014

Matt Leppert was very informative. I spoke on phone to him after seeing cars on internet. He said he could have the two cars I was interested in seeing ready when I got to dealership. He was there to greet me and show me the cars. I chose one to take a test drive in and he was very knowledgeable informing me of all the options the car offered. We discussed price and were in the ball park for what I wanted to spend. The manager & I came to an agreement and thus I purchased the car. This is the 12th car that we have purchased from this dealership-Kenwood Lincoln Mercury, Kings Lincoln and now Montgomery Lincoln. Obviously they do something right!!

johns714

17 de oct. de 2014

Al Roundtree was very professional, friendly, and showed interest in getting the deal done right. I did not feel pressured and he listen to what I wanted. I would definitely do business with him again. Thanks.

sandyscar

12 de oct. de 2014

We liked the look of the new MKC so we visited all of the Lincoln dealers in our area. We drove the car at each dealer and liked it even more. We went back to Montgomery Lincoln because we liked the friendly no pressure attitude. Greg Gaver who had helped us on our first visit greeted us. We drove the MKC again. We took a while but Greg was very patient, answered for all of our questions and showed us a lot of additional features we weren't even aware of. At that point we were pretty much sold. Greg and the entire Montgomery Lincoln Team treated us with kindness & respect. The transaction was handled professionally with no surprises.. We got the car we wanted and couldn't be happier.....Thank you Greg Gaver & everyone at Montgomery LincolnSandy & Doyle

jeepvette

6 de oct. de 2014

Matt Leppert was great to work with, he keep me entertained while the paperwork was being processed. Matt was knowledgeable of the car I was looking to purchase even though it wasn't a Lincoln. Lisa made the paperwork roll smoothly and quick. I would most definitely recommend someone to visit your facility.

Carol Nail

2 de oct. de 2014

I ordered my new MKC through Tim Thieman and it was a fantastic experience. He answered any questions, took me for a test drive, explained the vehicle features. He is so helpful, knowledgeable, and cheerful. When I took delivery of my MKC I met Lisa Coleman. She made the closing so easy. This dealership is a professional and friendly atmosphere. I would definitely recommend Montgomery Lincoln, Tim and Lisa to friends and acquaintances.

jmagrish

10 de sep. de 2014

This is my second Lincoln from Montgomery Lincoln (I started at Kings Auto Mall) and not only had no doubt I would buy another Lincoln, but I would buy from Montgomery Lincoln.Their service department is the best I have experienced. Special kudos to Gregg and Roger.The Sales Dept. was accommodating to my requests, and worked very hard to satisfy me, Andy Buck had some great ideas in terms of ways to pay, and made the experience really pleasant.Arlene was helpful in the actual process as my Salesperson.Lastly, Thanks to Larry for his hard work to find me a car I would like.

SebaBorgnia

8 de sep. de 2014

Greg was very helpful in the whole process, making things very simple. I'm happy that I found him and the car on the same place. Thanks for all and let's keep doing business together. Also many thanks to Andy as part of the whole process.

Frank Haggerty

1 de sep. de 2014

Greg did a first class job of putting me in a 2014 MKZ ( for my wife) . I've had at least one sometime two CADILLAC'S in my house since 1982; as of the 16th of Sept. I will not have any. I took part in the replace your 2012 CTS program. Arlene worked with me and turned me over to Greg when she found out I had been contacted by him on the internet. A good team piece of work.

bbiller53

1 de sep. de 2014

I purchased a used Mountaineer from Alene who was very professional, thorough, and friendly. I would definitely recommend her and Doug Weldy to any potential buyers.

Tonyas1

28 de ago. de 2014

Greg is one of the best sales person ever he is so helpful and will walk you through everything and explain every thing he's awesome.

gharbison

26 de ago. de 2014

We have been casually looking for several months for a fun convertible. Finally found a 2008 Audi TT at Montgomery Lincoln. Knowing Bob Reichert, he offered to have the car checked out at the Audi dealership and put us in touch with his sales team. They were awesome! Arlene made me feel very welcome and Greg and Chris were friendly and entertaining and the whole process was enjoyable. Business manager Lisa was super too! Absolutely will recommend!

kamekaneshiro

25 de ago. de 2014

My wife and I stopped by Montgomery Lincoln to look at their MKX model. Chris Harris helped us and showed us the MKX. Excellent experience and we test drove the model that day.After a few more weeks of shopping around and comparing, what brought us back to the MKX was how much was offered in their standard package as well as the professionalism of Chris. Even if the vehicle was what we wanted, if we felt we could not trust the sale associate or the dealership, we would've gone elsewhere...Chris kept in touch with us in a helpful manner that was not intrusive. When we went back to work on a deal with Montgomery Lincoln, Chris, Ricky (another Sales Associate) and Andy (the Sales Manager) all helped with the deal and they were genuinely trying to get us the vehicle we wanted at the best possible price. What we got was "affordable luxury".We love the vehicle and the experience and we are thinking of another purchase to replace an existing car...perhaps an MKZ!!!Lisa managed all the financing paperwork and she was friendly and EFFICIENT!!!Thank you Chris, Ricky, Andy and Lisa. ~The Kaneshiro's

joshriedmiller

25 de ago. de 2014

My first new car buying experience from Montgomery Lincoln exceeded all expectations, I had purchased a used car from them some years prior. The staff at Montgomery Lincoln is very knowledgeable about the product line, extremely friendly, and went out of there way to answer any questions I had as well as assisting in ordering my 2015 MKC. I'm very pleased with my purchase and decision to do business again with Montgomery Lincoln. I would highly recommend reaching out to Ricky Bumgardner if you are in the market for a new Lincoln. And I would highly recommend looking at Lincolns if you are in the market for a new car.

kristenjill.hughes

19 de ago. de 2014

I purchased a 2012 Certified Pre-Owned Ford Fusion from Montgomery Lincoln. When I left the lot with my new car it was making some brake noises. I was told by Andy Buck that the noises should go away because they recently did some brake work on the car, but that if they didn't that I could bring the car back for service.After driving the car for a couple days the noise got a little better but did not go away. I contacted Montgomery Lincoln and got an appointment for that very Saturday. I was greeted with a hug from the Business Manager Lisa Coleman thanking me profusely for my nice words about her which I reassured her were all TRUE. My sales consultant Arlene Methven made sure to come find me in the service area to make sure I was well taken care of. And I even saw Andy Buck the General Sales Manager who gave me a big smile and a hello.I was treated very well by the Service person Gregg Seiter and I am completely satisfied with the brake work they did on the Fusion. I have had no noise or problems since!I have had nothing but wonderful experiences so far at Montgomery Lincoln and when I take the car in for its first oil change I feel like I'm going to visit my friends.Great job and keep up the good work!

Nate Burger

13 de ago. de 2014

After a negative experience at another Lincoln dealership, I wasn't looking forward to dealing with anymore car salespeople. But Montgomery Lincoln had the car that I was looking for so I contacted them. I was very quickly answered by Ricky who immediately gave me a break down in costs that met the offer that I had made. I was expecting a lot of back and forth and attitude, but there was absolutely none of that. I purchased the car that I wanted for an amazing price. Greg was fantastic explaining options and paperwork and could not have been a nicer guy. Then the day after the purchase, I received a phone call from Lisa explaining that my payments would actually be cheaper because of my credit score. I can't say enough about the people here, I was really surprised that they went out of their way to make buying a car enjoyable and they treat you like a friend rather than a commission.

Ken Dickey

5 de ago. de 2014

Greg was very knowledgeable and allowed us to stay focused on the price range and vehicle type we came to buy. This was the shortest amount of time I've ever spent at a dealer buying a car, a real plus in my book. I may have gotten better pricing for my trade-in on the private market but the other hidden values this dealer offers offset that. Free oil changes for life clinched the deal. Thanks to Greg for a great experience.

charles2222

3 de ago. de 2014

Ricky did a great job in helping me and my family get 3 Lincolns in one day. He was very informative and knew my family's situation very well where he provided the best possible solution for all 3 cars. We have 3 very happy, satisfied drivers.Use of internet saved me a ton of time.Many thanks,Charles, Jamie & Hee

dave.lang.169

3 de ago. de 2014

Corey did a great job of checking on the car prior to my coming in, since I live in Covington. After the test drive Andy introduced himself and was very welcoming. Lisa got me a great rate and finance package. Delivery was fast and friendly.

kristenjill.hughes

31 de jul. de 2014

I simply cannot say enough good things about my experience at Montgomery Lincoln. From my salesperson Arlene Methven to the Manager - Andy Buck to the Finance Manager - Lisa Coleman, everyone treated me with the upmost respect and was so GENUINELY friendly that I felt like I had been a customer there my entire life. I received a phenominal price for the quality car that I purchased. And might I add that they had performed some brake rotor work on it prior to my purchase and it was making a noise when I test drove it. I was told that the noise should stop but if it did not that I could bring it back to have the issue resolved. The noise is still there and I have an appointment on Saturday at 1:30 to get it resolved and I have FULL confidence that the issue will be resolved. Again, I cannot say enough good things about Montgomery Lincoln and its staff. They have definitely earned my business for life and even if I found a car on another lot I would work with THEM to purchase it and NOT the other dealer. They are not only professional but they are so friendly at the same time. Andy Buck shook my hand at least 3 or 4 times and always had a pleasant smile on his face. I felt like Arlene Methven and I had been friends forever. And Lisa Coleman was so bubbly and pleasant and just made you feel comfortable about the whole finance and paperwork process. I am also recovering from a divorce and my credit suffered during my marriage so I was a little nervous about what interest rate I would end up with. Lisa Coleman was able to work a miracle and got me a heck of a deal. I would feel confident sending any of my family and friends to Montgomery Lincoln. They are running a quality high-end dealership with quality vehicles that are reasonably priced sold by professional and friendly staff. They deserve recognition for what they are doing because my experience with Montgomery Lincoln was a difference of night and day from other dealers I tried to work with. Again, I will be a customer for life and I truly can't wait to purchase my next vehicle with them which may end up being a Lincoln :) Thank you so much for making a very scary financial endeavor go so smoothly. Sincerely, Kristen Hughes

ntmdtr

29 de jul. de 2014

Arlene was extremely helpful and would recommend others to the dealership. My experience was very good, from the time I arrived and then left with my BMW.

wichman_gunther

28 de jul. de 2014

I've dealt with Tim for 34 years, that probably says it ALL! He is always very professional and knowledgeable and makes what potentially is a stressful event - enjoyable.Lisa is terrific very organized and always prepared.Jim Wichman

Hereslewis

15 de jul. de 2014

Easiest car buying experience informative, personal attention, not the usual try to close the deal sales, after test drive actually purchased the vehicle over the phone. Car was ready when promised. I will shop Montgomery lincoln first for my next new car purchase. And have recommended my neighbor who is considering a new SUV.

mdirkess

12 de jul. de 2014

Personal preference is to consolidate my vehicle's service in one place; I know the workmanship, they know the vehicle. From scheduling regular service through checking out, Montgomery Lincoln personnel provided concierge quality service. They guided me to coupons for savings, and even assisted me in redeeming the "mail-in" rebate online. Special thanks to Gregg and Debbie who deserve a shout-out for exceptional friendliness, responsiveness to my questions, and attention to detail. My vehicle is in good hands, and Montgomery Lincoln has earned my return business for years to come.

rramon

2 de jul. de 2014

My wife Darlene and I recently visited Montgomery Lincoln in our search for a replacement vehicle since our vehicle was recently totaled out by our insurance carrier. Rickie greeted warmly when we first entered the dealership and asked if there was anything he could help us with. Rickie started us out by listing our wants and explaining what could be offered.We spent the next 3 hours test driving Lincoln vehicles with Rickie explaining in detail the various features of the vehicle. Rickie even anticipated our wants and made suggestions which we found very helpful. During our search each time we found a vehicle before we could agree the vehicle was sold out from under us. I imagine if I were in Rickie's shoes I would have become very frustrated. Rickie never showed any of this - he merely assured us that we would find exactly what we wanted but it might take a little more time. We left the dealership with Rickie waiting on vehicle confirmation of availability - once achieved Rickie would contact us by phone. It was a long day but Rickie made it pleasant and enjoyable. Unfortunately, we decided on another vehicle at a Ford dealership but were made more knowledgeable due to time spent with Rickie.We wish Rickie much success as he is one of the "good guys".

caroline.s.ellison

30 de jun. de 2014

I love having a new car, but I HATE going through the hassle of buying it! I dread going to the car lot because of the pushy sales people that I feel are ripping me off. This experience was totally different! I was greeted at the car by Greg Gaver, (the nice, cheerful, helpful, professional and refreshing) salesman and we took a test drive. I fell in love with the car! I told him my terms and he worked with me to establish a purchase price that worked out perfectly for both of us! It was easy! Andy worked hard to keep my 5 yr. old daughter busy while I filled out paperwork, which was very much appreciated. Lisa was very thorough with our paperwork and everyone there answered all of my questions. I never felt like I was being pushed around or uncomfortable. I will be a returning customer, and I would encourage anyone looking to buy a car to check Montgomery Lincoln first! Good job Greg!

buzzybuzz

29 de jun. de 2014

I like Arlene. She was easy going and the real reason I came back. I only entered the lot to turn around, and I only stopped because I saw a blue bimmer. Arlene came out and was super friendly and showed me a few cars while I had time to kill. I told her I'd come back in a couple days to drive some and ended up liking the Lincoln better than the bimmer so that's what I bought.

mjcornnielies

24 de jun. de 2014

This has been the best dealership we have visited, by far!! We will be Lincoln customers for life! Thanks Ricky!! You made us feel so comfortable.

Totaw

24 de jun. de 2014

Ricky was very helpfully ,friendly, & honest , from the call conversation throughout the hole-process . He has great & outstanding costumer service experience I never seen before!Leamlak,

LaurieFergus

6 de jun. de 2014

I used to have anxiety when shopping for a car but then I met Andy Buck and Lisa Coleman. I've purchased 2 used cars from them and I'll be back again. One year after I purchased my car I called Lisa to help me with my tire warranty. She remembered me and was more then happy to be the middleman and it was a happy ending. Now that's awesome Customer Service...Thanks Andy & LIsa

Speele9536

4 de jun. de 2014

I really liked working with Chris. He made my first car buying experience easy! I wouldn't have wanted to work with any other dealer.

lfoltz3

21 de may. de 2014

Chris Webb was extremely friendly and helpful. I was very pleased with the overall experience and would recommend this dealership to anyone. The only negative was the variety and amount of available vehicles. I wish there were more vehicles available at this site.

TAFFYCUP

1 de may. de 2014

When I arrived at the service desk, I was greeted by my first name. Gregg answered several questions that I had, and then I went to the lounge area to wait while the service was performed. A lady whom I did not recognize offered me a cup of coffee. There was a large screen television in the lounge, and I sat in a comfortable chair and worked in my puzzle book, while listening to the news on the TV.Gregg came over to me to discuss a couple of items that they noted during their inspection, and he asked if I wanted them to take action at this time. (I did.) Within two hours, I was on my way, feeling that I had been treated more like a friend than a customer. Everything that I saw was very clean. I definitely was made to feel welcome, and I intend to return for future servicing and to buy my next car when the time comes.

lstaggs

29 de abr. de 2014

We had an issue with our car not starting and when I called and spoke with Roger in the service department, he immediately suggested a few things for me to try to see if it would start. He explained that we had roadside assistance with our warranty and to call and have them tow it to dealer. Before we got over there, they had already looked at it and found the issue. Since it will take a few days to get the new computer and have it ready, he also saw that we got a loaner to use in the meantime. Any time that we have come to the service department, regardless of it was for regular maintenance or an issue with the car, everyone has always been very courteous and helpful. They have called and kept us informed of the progress on our car. It is by far the best experiences we have had with service departments in all our years of driving! I highly recommend them.

JBuchko

28 de abr. de 2014

Great service as always! On time, informative, helpful, friendly employees. Comfortable waiting area with free wi-fi to do work during the wait. Thanks, everyone!

CarBan47

23 de abr. de 2014

My husband and I recently took both of our Mercury's to Montgomery Lincoln for an oil change and tire rotation. I have dealt with this service department for many years and have never had a bad experience. They offer a courtesy ride to and from if it is needed. I had to use it a few times when my husband was ill. The driver is very courteous and a real gentleman. Greg Seiter has been my go to guy for a long time. We are Ford people and stick to one of their brands. I may not be driving a Lincoln but I am treated as if I am. The waiting room is very comfortable, they have a big screen TV and free coffee. It is next to the sales floor and the salesman all stop by to say hello. The new location is very close to our home. One of the salesman Greg Gaver was very kind to us when we both got I-phones and were having difficulty getting the Sync set up. He spent a lot of time making us feel comfortable and not old as we felt the I-phone was smarter than we were! Tim Thieman always stops by to see how we are doing. They make you feel welcome and comfortable. We love Montgomery Lincoln and we are sure you will too. Lee & Carolyn Bannen

dilligas5

19 de abr. de 2014

Chris Webb was very personable and really down to earth. I can be trying as a customer but Chris rolled right along with me. He made my first Lincoln experience a pleasant one. I would not hesitate to refer Chris's name to anyone to work with at the dealership. Thanks Chris for making a hectic and stressful time to be as nice as it was.Jerry Ernst1st time Lincoln buyer

Jchandler1979

16 de abr. de 2014

These guys know what they are doing. The service is always very quick and they do it with a smile. I like going somewhere where I feel like family.

Scooby12

15 de abr. de 2014

We had no wait for our service. Very clean. The employees were pleasant and eager to help. We were offered a car wash even though it was raining. We always get excellent service at Montgomery Lincoln. It's always nice Roger ,and Kayla !

realtorruns

13 de abr. de 2014

I had just had my car serviced and two days later the A/C stops working. I called and Gregg got me in immediately. The estimate that he gave me for the repair was a little less than the actual cost of the repair and repair was completed at the time promised. Kayla was ready for me with my keys so that I did not have to wait. I will recommend this dealership.

DanielList

13 de abr. de 2014

My visit was a very pleasant experience. Greg and Kayla were my only contacts, but they couldn't have been more supportive, professional, and friendly. This is a very good group.

Ford

11 de abr. de 2014

Inquired about a used car online. Didn't receive any information with an hour so I called the dealership to inquire. (Someone called about an hour and a half after I called them). Went to the dealership the next day. It was raining so the salesperson, Chris, had the car pulled under the awning for us. We took our young children with us which usually makes things a little more difficult; however, our children were treated with as much respect as us. The entire team worked with us for a smooth transition. They even pulled our trade into the garage so we could get our car seats and such moved to our new to us car. Very clean facility and I can't praise the staff enough.

dbonhaus

11 de abr. de 2014

Roger is always very friendly, pleasant and makes sure you are taken good care of. Kayla was efficient and friendly. Made checking out a breeze. Also, don't want to forget Gary who drove me to work and brought me back to pick up my car. He is a gem. Everyone makes this experience so stress free and makes sure you are completely satisfied, which I am! So nice to be greeted with smiles from everyone like they are enjoying taking care of you.

Dpoovey

7 de abr. de 2014

Took the car in for an oil change on Saturday morning. They took the car back as soon as I got there and was done in 30 to 45 minutes. No problems!

realtorruns

7 de abr. de 2014

When you arrive, Gary greets you with a smile. Gregg or Roger describe in detail what needs to be done to your car. Upon payment, Kayla or Debbie are friendly and prompt with your keys. Tim helped us with our last purchase (10/13?) and Lisa was knowledgeable with the paperwork involved. I enjoy the warm friendly service of this dealership. I will continue to service my cars at Montgomery Lincoln and will probably purchase my next car from this dealership.My service this time took a lot longer than expected and Gregg explained the reasons for the delay. Thankfully they found a problem before it became a real problem. During my time at the dealership, Tim, Gregg, Roger, Gary and others came to speak with me. The waiting room is comfortable with the television (I wish it had more stations!) and magazine selections. The three hours that I was at this dealership almost flew by due to the friendliness of the employees of Montgomery Lincoln.I have been a proud Lincoln owner since 1989.

MKZ1

6 de abr. de 2014

We were promptly greeted and Chris Webb shared a lot of knowledge during our first test drive. We'd never driven a hybrid, so he was quick to demonstrate unique features. Andy Buck and Lisa Coleman gave us a full disclosure of lease terms and answered our questions. We didn't decide immediately, but Andy and Chris stayed in touch and we came to a final agreement via email and telephone.When we returned to test drive the selected vehicle, Chris rode with us again and shared new knowledge he'd learned from Lincoln staff on improving hybrid efficiency.This was our first experience with Lincoln and were looking forward to visiting Montgomery Lincoln each time we need service.

danieljr98

6 de abr. de 2014

First of all, we have used this dealer for over 30 years, through 3 locations. We used to be a Mercury family and when they stopped making Mercury's, my husband said, "I guess we'll have to switch to Ford". I said "no we won't, we will buy Lincoln's because I don't want to leave this dealer. Greg Seiter has been in their service department as long as we have been going there, and no one is more honest than Greg. He has always treated us right. When I take my car to this service department, I know I can trust them not to make repairs that aren't necessary. The sales department at this dealership is absolutely awesome! They make buying a car a great experience. Greg Gaver has sold me two cars, my Mercury Milan and now my Lincoln MKZ. The one thing I don't like from a car dealer is to be pressured into buying something and that has never happened here. They genuinely want to help you find the car that will make you happy. This trip I was buying a car for myself and one for my daughter and I wanted to buy both from Greg Gaver. However, my daughter wanted a Jeep, so much to my dismay, I had to go to that dealer to make her happy. This was my first visit where I met Lisa Coleman, and like the other members of the Montgomery Lincoln team, she was warm and friendly and made the financial part of the transaction very easy. This dealer deserves your highest award in sales and service! As long as I'm alive and this dealer is in business, this is where I will go.Very sincerely,Jan Machnovitz

Papal

2 de abr. de 2014

The reason for such a great review is that roger and really everyone there has been friendly, accommodating. Roger remembers what I was discussing on my last visit, reminds me of service needs I didn't ask for but are available, the free ones too.This is my second purchase here and the thing that kept here was the lifetime oil changes and the friendly service. Un-friendly free I don't need, not the case here. The ladies at the service counter have been very friendly and courteous. Theo has been my sales contact and always checks on me when he knows I am in for service, he sold me both my MKZ and MKS.

FHabegger

27 de mar. de 2014

I gave the rating because I was very impressed with the attention and service I received the minute I walked into the facility. Very professional.

danhauser1

27 de mar. de 2014

Roger, Gregg, and Kayla are always personable and see that I get all that I need when I am in for a visit. I would highly recommend their service and would recommend Tim Thieman as an excellent sales person to see.

315dave

12 de mar. de 2014

Everyone was very helpful and friendly and did not pressure us. Liked the "date night" offer and use of MKZ for 2 days, but ended up leasing the MKS. My wife and I liked the inside room of the MKS over the MKZ.

mmaggert

12 de mar. de 2014

Very friendly and let me go see for myself how bad my rear brakes were.They washed and dried my MKX. Thanks for your service

NancyNC1

12 de mar. de 2014

I had a great experience choosing my Lincoln MKX with the help of Tim. He made everything so easy for me; clear, concise lease/purchase options, friendly, and knowledgable. Highly recommend Tim as sales advisor and appreciate overall experience at Montgomery Lincoln.

JAGGIN97

7 de mar. de 2014

OVERALL I FEEL COMFORTABLE WITH ROGER. HE IS STRAIGHT FORWARD AND TO THE POINT.TELLS ME WHAT I NEED UP FRONT. IF I CALL HIM WITH A QUESTION AND HE IS NOT AVAILABLE HE WILL CALL ME BACK WITH AN EXPLANATION AS SOON AS POSSIBLE. LINCOLN TREATS THERE CUSTOMERS GREAT!

ladybug22

6 de mar. de 2014

I had a wonderful experience buying my Navigator. Greg Gaver was professional, very personable, and very knowledgeable about both new and used cars on the lot. He was never pushy, which would have turned me away. Greg always stayed focus on my needs in a car and guided me through several options. I will certainly return to Greg when we are ready to buy my husband's car.

JaeP

6 de mar. de 2014

I've purchased 2 brand new MKS from Lincoln Montgomery and most recently sent my daughter to purchase a used vehicle from them. They are absolutely an AWESOME group of people and I would not hesitate to recommend them to anyone. They have gone out of their way to answer questions and make buying a car a pleasant experience.

98Lincoln

5 de mar. de 2014

I have used Montgomery Lincoln (formerly Kings Lincoln) for all my service needs for a number of years. They have established a good customer relationship with me and are always friendly and responsive. I have experienced a couple of instances where immediate service was required which didnt allow me to make an appointment in advance. However, when my car was brought to them they worked to accommodate my needs as quickly as they could and get me back on the road. In another instance, I was caught in traffic and running late to pick up my car. Kayla volunteered to stay a little longer after her normal quitting time so I could retrieve my car. It was very much appreciated and just reinforced my decision to stay with Montgomery Lincoln for all my service needs.

Strogs

5 de mar. de 2014

Everyone was very friendly and helpful. They scheduled me in right away and provided me a loaner vehicle. I was notified that my vehicle was ready within a short period of time. Upon returning to retreive my vehicle Greg reviewed the service report with me, they had washed my vehicle and Kayla had my paperwork all ready so I was able to to be on my way without delay. I appreciate all the courtesies extended to me by all the staff I came into contact with.

PHatter

3 de mar. de 2014

I would like to thank all the employees of Montgomery Lincoln that I've dealt with in the purchase of my new 201 MKZ this past week. I have been buying or leasing Lincoln's every two years since 1985 and I've yet to get a bad one. For most of those years I've dealth with Tim Thieman. To say that Tim is one of the main reasons I kept going to Lincoln cars for all these years is an understatement. Tim is an outstanding person with all the knowledge you could ask for about Lincoln cars. His performance is exceptional in all areas. His dedication, initiative, and willingness to put forth an extra effort to enrich the Montgomery Lincoln Dealership has helped make Montgomery Lincoln one of the best car dealerships in the country. Tim has the ability to deal effectively with his co-workers, as well as people from other dealerships. I know this because I have seen him do it. His flexibility enables him to deal with stressful situations, as he works well under pressure and adapts to any situation when it comes up. He is always willing to help others, and is the ultimate team player. He is always trying to do what is needed in order to get the job done. Tim, along with his co-workers, (Lisa Coleman, Andy Buck, Roger Henson, and Gregg Seiter) to name a few, have always shown the interest in the customer that you don't get from other dealerships. In closing, I consider Tim to be an outstanding salesman, dear friend, and just an all around great guy.

JPeroni

1 de mar. de 2014

I tried to purchase a used car from Theo at Montgomery Lincoln in Cincinnati. I live in Atlanta GA so i called around for a few days and finally found a brother of a friend of a friend to go and test drive the car for me. Once that was done i contacted a shipping company to pick up the car and bring it here. I made the deal I thought over the phone the evening of 2/26/14 with Theo. Set the price, worked in all other charges, gave me the total purchase price for the wire transfer. He took my personal information for the title work, name, address, dr. lic number and ssn number. Said I would get a fax the next morning with the routing number for the bank transfer. That fax never came. At about 10:30 the morning of the 27th he called to say he sold the car. I told him i thought we had a deal, and how could he do this, I had everything set up including transportation for the car to here. He said it was my fault, he did not get the funds, so he was free to sell the car. I would normally agree except for the fact that he never sent the fax to give me the information to do the wire transfer. He kept saying he did, and this was my fault. I checked the memory in the fax machine and nothing came from the dealerships area code. I called the sales manager Andy and spoke with him about this also, it was like talking to a wall. Same rehearsed song Theo was using. Then the morning of the 28th, at 10:17am I received a fax from Theo and the dealership with all the needed information for the wire transfer and other ppk to sign.JUST A DAY LATE.( I kept this paperwork with the fax information across the header for future reference. ) I am sure the new car department of this Lincoln dealership is a pleasure to deal with. BUT the used car department is another story. You would expect this from a buy here pay here lot, not a LINCOLN dealership lot.

jperoni1

1 de mar. de 2014

I tried to purchase a used vehicle from this dealer. I live in Atlanta GA so I had alot of phone work to do to get anything done there. I spoke with Theo about the car for a few days, finally got a brother of a friend of a friend to test drive the vehicle for me. Once that was done I set up shipping for the vehicle, called Theo and made a deal on the car, got the amount due on the car, he took my personal information he said he needed for the title work. Dr License number, address, SSN number. He said he would fax me the information in the morning so I could do the wire transfer at the bank and we would be done with the deal. The fax never came, I keep checking along with 2 women in the front office. At 10:30 am he called me to say he sold the vehicle that morning. He said he did not received the wire transfer so he was free to sell the car, I told him he never sent the fax with the information for me to do the wire transfer. He demanded that he did, and I did not act on it. Then I called and spoke to the Used car manager Andy. Tried to talk with him about what just happened, all he could say was "we had no received and money on the car yet, so we sold it" I checked the memory list of the fax machine and we had nothing from the area code of the dealership. I tried to question him as to why he would do this and he made out like it was my fault. This was 2/27/14. On friday morning, I was called up to the front office a little after 10am. I got a fax from Theo at Montgomery Lincoln, top of the page read - 2/28/14 10:17am. It was the information for the wire transfer, and the paperwork I had to sign for buying the car. Only a day late. This is what you would expect from a buy here pay here type of dealership, Not a LINCOLN dealership. Maybe the new car customers get treated fairly due to the money they are spending on the new car purchase. The used car department seems to be a joke, I guess treating folks like this is just normal business practice for them.

Imsteff16

28 de feb. de 2014

Everyone is so nice, when I walk in I always feel welcome. (Most women don't like going into any service center) everyone you pass always acknowledges you. I WOULD always recommend them. Roger Henson has always taken care of my car needs and sometimes get a follow up phone call to see if everything was alright. Very Very Happy customer, Thank You Montgomery Lincoln

lisaesser

27 de feb. de 2014

There is always someone to greet me with a smile when I pull in. Always carry on great conversation with everyone there. They make sure the waiting room is accommodating or if the service will take longer there is always Gary to take back home or to work. I am always explained about anything that is needed to be taken care of with my car before they actually do the work. They take the time to explain any detail when I ask questions. My car is well taken care of and in a timely manner. I have been going to Lincoln since 1999 just because of the service department!

aarclark

27 de feb. de 2014

A few days ago, I let Andy know that my wife and I were in the market for a used minivan. He let me know a few days later that they were getting a Town and Country in and that he thought it might be a good fit for us. We went and test drove it Monday night, the same day they had gotten it in, and we loved it. Tim took us around the loop and gave us an opportunity to test it out as a family. Lisa got us squared away with all the paperwork that same night. Andy wanted his service guys to take a look at it before we took the van, which was very reassuring that he didn't want us to get stuck with any repairs that weren't obvious. They went ahead and did a few things that were, in my honest opinion, above and beyond what they could have done. Every person we worked with was friendly and it truly felt like they had our best interest in mind. I haven't left many car dealerships with a peace of mind that I wasn't getting taken, but Montgomery Lincoln didn't feel that way AT ALL. I highly recommend seeking out the help of Montgomery Lincoln regardless of what you're looking for. They will do what they can to help you out.

jeanbaum

27 de feb. de 2014

We have been dealing with Roger Henson and Kayla Clinton for years. Roger has been extremely helpful in aiding us in making decisions , and has taken good care of us. We always know we will be treated fairly when working with him.. Sincerely, Jean I Baum

reardonh

25 de feb. de 2014

I have worked with the people at this dealership for over 20 years. I trust them implicitly to get me the best deal for the car I want. Everyone is so friendly and you see the same faces every time you visit, whether it is to lease, purchase or have service completed! This is the best team and I wouldn't dream of going anywhere else!

coffeehound1

25 de feb. de 2014

The employees of this facility are always polite and respectful. The facility is neat, comfortable and accomodating. I always bring paperwork to do while I wait for my vehicle and the workstations provided offer the privacy and silence I need. I am always given an accurate estimate of the time and cost involved for the day's service visit. I am more than willing to travel across town to this facility-it is well worth it.

rdauwe

24 de feb. de 2014

I have purchased Lincolns from them for 10+ years always an outstanding experience. Great people.Top notch service. Very good reliable product. Leasing Mgr. and Service advisor go beyond what is expected.

mjjansen

23 de feb. de 2014

The staff was very helpful, friendly and responsive, making sure that I was informed of the length of time expected and making me comfortable with a private space to work while I waited.

dpestuff99

20 de feb. de 2014

I have never had a bad service experience at this dealership. The staff is very friendly and keeps me informed about what is going on with the work being performed on my vehicle. I usually wait at the dealership while the vehicle is serviced and I love being able to have computer access in their business center. The facility is always clean and they even offer free beverages while you wait. This time I had a coupon for a battery and the battery test revealed a new battery was needed. Unfortunately they didn't have the one in stock that the coupon covered, but the service advisor was able to offer a discount on the more expensive battery they installed. One of my pet peeves is tires not being balanced perfectly and the technician nailed it.

sargent22

20 de feb. de 2014

The service department at Montgomery Lincoln is exceptional because they work hard to make sure the customer is satisfied. The employees at Montgomery Lincoln are all friendly and very professional.

08KKehoe

20 de feb. de 2014

Great service, very happy, service with a smile and willing to understand my needs within a timely manner! Couldn't ask for a better team to work with!!!

ajcardinal

19 de feb. de 2014

As always the service provided by Montgomery Lincoln is outstanding. All the employees I have dealt with are always so very friendly and demonstrate a high level of professionalism. Roger Henson always makes sure that I am completely satisfied. He took the time today to resync my phone to the car because they had just completed a software update. He always makes scheduling very convenient for me and arranges for shuttle service in a timely fashion. The shuttle driver Gary is always so very courteous and friendly. Kayla the greeter/cashier is always ready with a smile in greeting customers. I enjoy doing business with Montgomery Lincoln. They make the sales/service aspect of owning a Lincoln a very pleasurable experience.Tony Cardinal --- A very satisfied Montgomery Lincoln customer.

Nancygpass

8 de feb. de 2014

Ricky and the crew at the dealership made this a great car buying experience. I will not hesitate to recommend this dealership to anyone. The sincere, straightforward approach taken by Ricky and Doug was greatly appreciated. We will be back.

Smul611

31 de ene. de 2014

I brought my 2003 Taurus in for service and drove home in a beautiful 2012 Lincoln MKZ! Andy Buck, Greg Gaver, Lisa Coleman, and Gregg Seiter were all great. I would definitely recommend Montgomery Lincoln.

Bikelawyer

31 de ene. de 2014

After 3 lousy experiences at other dealers it was a joy to meet Tim and be treated with respect and integrity. We HIGHLY recommend Tim

goody2shoez

30 de ene. de 2014

Working with Ricky was great! He was completely honest and gave us all the information about the truck we were looking at so we could make an informed decision. I never felt rushed or pressured. Thanks, Ricky!

ericajean1

30 de ene. de 2014

This was the best expierence I have ever had buying a car! Ricky was great at helping my family find the perfect vehicle! The customer service was amazing! I would recommend this dealership to anyone. I can say now I am a proud owner of Lincoln Navigator!

kdoran

27 de ene. de 2014

One of the best experiences I have ever had in buying a car. The ease of the transaction was like I did not even half to be there/.

mrsmakoi2005

25 de ene. de 2014

My experience at Montgomery Lincoln was AWESOME! Ricky reached out to me regarding my online inquiry regarding a 201 GMC Acadia. He was very nice and warm from the very first conversation we had. When we met in person, he really made my family feel comfortable and welcomed. Not at all did I ever feel like I was being taken advantage of. Instead he treated me with the utmost courtesy and respect. I thought that my credit union was going to finance my new Acadia, but when Lisa called to find out that had changed. Before she called to give me the bad news, she found another credit union that said YES! Not only did they say yes, they gave me a GREAT rate and kept me at a payment I can afford every month. Ricky and Lisa are a dynamic duo! I will be referring EVERYONE I know to them. This has been the best car experience I have ever had!

doranca

16 de ene. de 2014

I usually do not like looking for cars because of how time consuming it can be. My experience at Mongomery Lincoln was great. Ricky made the deal happen. I told him what I was looking for and he found it. I only had to come into dealership twice and was there less than 30 minutes. The first time was to test drive the car and the second time was to sign papers. Lisa had all the paperwork ready. Thank you Ricky and Lisa

birkmeyer

13 de ene. de 2014

Been dealing with andy for years. He is very honest and works hard to find exactly what you need. Looking forword to trade in my Milan for a MKZ soon!

Lance

7 de ene. de 2014

Arlene contacted me in a timely manner and answered all my questions well. Unfortunately My finances will not allow me to purchase at this time, I just hope they have a used car to my liking when I get my tax refund. I will certainly check their stock first!

phovermann

3 de ene. de 2014

My car was making a loud noise. Service tech examined the car, drove the car, and determined that there was no problem. The noise was normal. The shuttle driver at the dealership transported me back and forth as my car was being serviced. Very nice! Great experience overall.

TeamReed

23 de dic. de 2013

By far the best car purchase experience we have ever had. Ricky was able to have everything ready when we arrived. He is certainly customer focused and was able to address all of our concerns. Lisa was one of the most professional Managers I have ever encountered. We have never purchased a second car from a dealer because our experiences have never been positive enough to earn our loyalty. This weekend that changed as a result of Ricky and Lisa. We are now loyal Montgomery Lincoln customers and intend on purchasing all of our vehicles here going forward even though it's a 2.5 hour drive. Thank you Ricky & Lisa for making this a positive experience and not just another transaction.

mikem5455

23 de dic. de 2013

The sales experience was excellent. I received everything and more. When we came to pick up the car and sign papers it was swift and quick. Would recommend to another.

markwayne

21 de dic. de 2013

Bruce was very easy to work with, knowledable about the MKX that we bought and not pushy. The entire dealership was great to work with, I would higly recommend them if you are looking for a nice car.

mjrmanagement

19 de dic. de 2013

You guys rock! I LOVE my 2003 Lincoln Aviator and want to drive it forever. From time to time, Ava has a few problems, but you always get her back on the road. Gregg, in particular, was so helpful this time. He and the technician worked together to find not only what was wrong, but everything that needed attention, and then went on to find the most economical way to do this! Ava is running great again!

chessmaster23

13 de dic. de 2013

1. friendly/informative sales people, receptionist, and financial services2. clean/modern show room3. low pressure sales manager4. fair trade-in value5. significantly discounted MSRP6. carefully explained NAVI and SAFETY features7. no excuses and no broken promises8. overall experience exceeded my expectations9. I'm glad that I decided to buy the Lincoln MKZ Hybrid rather than the Lexus ES 300h10. I have no regrets that I chose this dealership

oldingr

10 de dic. de 2013

Dealer is great to work with especially Bruce. I did have some pricing issues with the car. Montgomery Lincoln was charging over $1,300 more than the Northgate Lincoln location which is where my car came from. In the end Andy did come close to the Northgate price and I accepted the offer. Some items that I believe would help Lincoln (Since this is supposed to be the Top of the Ford Brand) are:Better Fit in finish on the outside (front Wheel wells)Better carpeting, the mats seem very cheaply made.Engine cover is foam. this looks like a last minute fix. poor job.Owners manual in Plastic bag. All other High End cars come with a Leather Pouch (Infiniti, Audi, BMW, Acura etc... and are priced the same or less.)My Touch really need some work. After spending some time with it. It appears really out of date and is very very slow to respond at times. The Voice system is really not up to the task, I wish I had spent some time reviewing it before I purchased the car.This is my third luxury car. So I do know what level Lincoln is selling in. Overall the car is very close and in a lot of ways better but I believe for the price some of the small things make a difference especially in this class.

Porterpug

6 de dic. de 2013

Brought my mom's 1994 Mercury Grand Marquis with 26,000 miles in for a problem with the anti lock brake system. Greg and the service tech were diligent in hunting down the sources of the problem and locating parts for this older car which is not an easy task. Through their persistence they were able to resolve a stubborn error code that remained after new parts were installed. Some repair shops would have given up with a difficult repair such as this. I recommend Greg and Montgomery Lincoln for all your service needs.

dosborn

3 de dic. de 2013

Probably the least stressful and most enjoyable vehicle purchase we have ever made. We've purchased 9 new vehicles and numerous used vehicles over the years. Peter is a great guy to work with.

Bethcap

3 de dic. de 2013

This was an exceptional car buying experience. Everyone was very friendly and personable, and they went the extra mile to make the deal work for us. Would definitely recommend them to anyone! Thank you Montgomery Lincoln!

frankrecker

2 de dic. de 2013

This automobile lease/purchase experience was extremely pleasant. Ricky Bumgardner was cordial, low key, and knew the smallest details about the Lincoln MKX. The purchase/lease option was fully explained, as was the actual dealer invoice (shown to me) on the vehicle before I decided to lease. The cost and all associated fees were explained carefully and Andy (GM) was extremely 'up front' about financing options and costs. I looked and considered the transaction over a period of several days, and was never made to feel pressured or 'pushed'. A casual follow up email was the only contact I had, when I was not physically at the dealership. Many questions I had were answered via email.In short, I would highly recommend this dealer and the personnel with whom I dealt. I felt that I was among 'family' who were only there to answer my questions and address my concerns. I wasn't 'sold' anything, but comfortably made my own choices. Probably the nicest vehicle purchase experience I've had, and after I had made my decision, Lisa made the paperwork a breeze!

Stepht1105

27 de nov. de 2013

My son visited the dealership by himself and even though he is only 17 years old, Arlene treated him with respect and kindness. She showed him the car he wanted and took him seriously as a buyer. I feel a lot of salespeople wouldn't have done so since younger people are often mistaken for "tire kickers".She followed through with him to make sure the deal was done quickly and professionally.He loves the car and even went back to visit her after the sale!I would highly recommend her to anyone interested in buying a car.

selenadavidson

26 de nov. de 2013

From the moment I walked in Greg created a great experience for me. The entire process went smoothly. I am used to a stressful experience when it comes to buying a car but instead it was a pleasure. I felt like he was committed to making sure I got exactly what I wanted on my terms.

Bgmaggie

23 de nov. de 2013

Greg was extremely courteous and professional throughout the entire car buying process. I felt at ease with him and I didn't feel the enormous pressure to buy immediately like I have by other salesman. Overall, I'm a very satisfied customer! I will not hesitate to refer my family and friends to Greg.

fltruss

21 de nov. de 2013

Arlene was fantastic. She listened to my must haves and made sugestions that helped me find my dream car. I am so pleased with my MKZ

08KKehoe

20 de nov. de 2013

Everyone I have worked with between service and sales is wonderful. They have been very prompt on keeping me informed, returning phone calls and going to extra mile to make me feel welcome. We have built a strong relationship and I will recommend to others.

one4smiles

8 de nov. de 2013

Pete was fabulous...he took the time to demonstrate the key features of the MKX before and after the test drive. The day of my purchase additional features were described, he sync'd my phone and garage door opener as well as reviewing the touch screen and owners manual. Lisa had all my paper work prepared and ready to go which made the process very smooth. Additionally Doug and Pete gave me a tour of the facility so I would feel comfortable when I came in for my free oil changes and service. Everyone was so nice. I felt like I got a great deal and was a pleasant experience...I am enjoying my new MKX!!!

burnshr

2 de nov. de 2013

Tim, Greg, and Andy are great guys to work with! They had everything ready and all the paperwork ready to go! All I had to do was sign my name! Montgomery Lincoln has a lifetime customer in me! Great job, Guys!

Matthew42

1 de nov. de 2013

I am giving Montgomery Lincoln a GREAT rating because of the professionalism exhibited during my buying experience. I had been searching for a used SUV for over 3 months, through both private and dealer salesman and NO ONE came close to showing me the kindness and respect I received from Montgomery Lincoln. I was only spending $7000 on a vehicle and a lot of dealerships acted like I was not a valued customer. I had a negative attitude going into Montgomery Lincoln because I was very skeptical that they would care about me since this is a very high end dealership who normally does business with elite clients, but I got the exact opposite. From the moment I walked the lot, I was treated with a sincerity to find me the right car that I had been searching for. Mr. Verbitski displayed the professionalism that I had been hoping for since I began my used car search. He met all my expectations and even allowed me to take the vehicle across town to my mechanic to have it inspected...most dealerships frowned when I made this request, but Pete made me feel at ease. Needless to say, the next time I am looking to buy a car I will go to Montgomery Lincoln first. I STRONGLY recommend any buyers that have had bad experiences at other dealerships to see what the great people at Montgomery Lincoln can do for them.

Sandygary41

20 de sep. de 2013

We had taken our pre-owned Ford Explorer in for the free oil change they offered when we bought the truck. We were also experiencing an issue with our brakes. Sometimes the brake light would remain on after we exited the vehicle. We'd then have to adjust the pedals with the button on the dash and tap the brake peddle for the lights to go out. We'd have to do this several times before the brake lights would finally go out. We asked them to check it out and they called and said it would be $95 just to check. But when we picked up the vehicle it was no charge. They told us it was a pinched wire and fixed it and we haven't had the problem since. This is the kind of service that encourages folks to return for more business and recommend the dealership to others. We've been very happy with our purchase and needless to say, with the service as well.

sargent22

19 de sep. de 2013

Gregg Seiter is an outstanding customer service manager. He genuinely cares about the satisfaction of his customers. That's WHY he is rated all 5s.

arames

18 de sep. de 2013

We had an Excellent sales and service experience. We plan on buying our next vehicle here as well. I also really like the new building/location.

traveler1959

12 de sep. de 2013

I have nothing but very positive things to say about Montgomery Lincoln and the staff I dealt with. We had communicated via the Lincoln Consierge with Greg Gaver but upon arrival he was busy with another customer so Doug Weldy stepped in and arranged test drives of both the Hybrid MKZ and gas version. He was very attentive, kind and trusting. He then introduced us to Greg who so professional and knowledgeable about the product line. By this time I was pretty much already sold. It's an outstanding vehicle. Nicest I've ever owned. The deal was smooth and very straightforward. Doug gave us a very fair price for the 2008 Toyota Avalon I had in trade. Then we were introduced to Lisa Coleman, the Business Manager. I've always dreaded this part. The hard sell of the extended warranty, under coating etc. There was none of that. She explained each product that was available to add on but no pressure at all. In fact, the whole experience was no pressure. I've been driving Toyota products for the last 15 years but I'm over it now. I really can't say enough how pleasant this purchase has been or how much I'm enjoying the MKZ. Great dealer, great staff, great car!

drh48

2 de sep. de 2013

Two years ago, I unexpectedly found myself car shopping. I went in and out of many dealerships when I found the car I wanted at Montgomery Lincoln. Greg Gaver was very patient while I took the car on multiple test drives. I felt he was very knowledgeable about the car. After I bought the car, he gave me a thorough tutorial and made sure that I was comfortable with all of the features of my new car. I have been back for oil changes and routine maintenance many times since. The service area waiting room is very comfortable and Greg has always greeted me while I waited. I would buy my next car from Greg Gaver at Montgomery Lincoln and have recommended him to friends and family.

Misterman97

31 de ago. de 2013

If you truly want a dealership that not only sells you a car but realizes service after the sale is just as important then make a trip to Montgomery Lincoln. Their employees always goes the extra mile to make sure their customers are satisfied. I have buying cars from Doug Weldy since 1990 because of his service after the sale mentality and his true dedication to the customer. I will not buy a car anywhere else, that is how much I value my relationship with this great team. Andy Buck is now the committed leader of this service oriented team that includes Greg Gaver an outstanding sales representative with great customer skills and Lisa Coleman who is not only very personable but always makes the closing of the sale an enjoyable experience. Also I can't forget Roger and Greg in the service department for always making my trip back a great experience. A customer for life,Chris Murray

Jschwab5

30 de ago. de 2013

Ricky was over-the-top helpful in the purchase of my 2011 BMW Z4. I new I wanted the car and exactly how much I was willing to pay and he made the deal happen. I am extremely happy and wanted to make sure his customer service was recognized. Thank you to him and Doug for making me a happy customer! Jason Schwab

Chardenae

24 de ago. de 2013

This is an excellent dealership to buy from. The employees will pretty much bend over backwards to make you happy. I have bought 3 brand new Lincoln's from this dealership all from the same salesman Greg Gaver. I had a specific car in mind this time & they went to Cleveland to get it & in 2 days I had my car. Always a good experience when we go there for anything including the Service Dept. Gary & Roger are so friendly. I would highly recommend anyone to purchase a new or used car from Montgomery Lincoln.

JCSW

24 de jul. de 2013

Decided it was time to trade in and up for a new car, my daily driver was the first new vehicle I'd ever purchased and that was back in 97 - it was still going strong but time for a new ride. My wife and I stopped by late on a weekend afternoon and Pete Verbitski took the time to give us a test ride and answer all our questions and was a complete pleasure to work with. He's what a sales person should be, helpful, courteous and not pushy. Will be sending anyone who asks to visit him when looking for a new or used car. Really enjoying the MKX! :-) Will be returning hopefully before it's 15+ years old.

EARL H. EVANS

8 de jul. de 2013

I PURCHASED A 2001 PONTIAC AZTEK AND WAS VERY PLEASED WITH THE STAFF, ESPECIALLY MY SALESMAN. I FEEL HE WENT BEYOND HIS CALL OF DUTY TO MAKE CERTAIN THE SALE WENT COMPLETELY SMOOTH, WHICH IT DID. I WANT TO THANK ALL OF THE STAFF FOR MAKING THE SALE A COMPLETE SUCCESS.

kdil

30 de abr. de 2013

I bought my 2007 Mini Cooper here and had a great experience buying so I decided to buy the extended warranty through them too. That was a huge mistake. 3 months after I bought the car I took it to get service for a check engine light and tire pressure light. I dropped it off for the scheduled appointment on Wednesday morning and didn't get my car back until the following Monday! They NEVER called to give updates until I called them and then they acted as though I was bothering them. They kept blaming it on the BMW store and that it was their fault it was taking so long and to cap it all off they fixed nothing. The light magically went off and I still had to pay $140 ...FOR NOTHING! So RUDE, Such a WASTE of TIME. AVOID this place at all costs! You're better off.

gtsales

11 de feb. de 2013

Saw a used truck online. It was still available. It was exactly as described. Pete Verbitski (salesman) answered every question. He was helpful but not pushy. I would buy there again and highly recommend it to my friends.

lslmustang

17 de sep. de 2012

I got a great used Ford Focus SES at a great price. I was very happy with my saleman and there was no pressure. I had emailed the dealer about the car and they were prompt about returning info that I asked about and that the car had not been sold.

GoodBuy

3 de ene. de 2012

The dealership is very nice inside, the 4-5 Licolns on the showroom floor all were very nice vehicles but I was there to look at a used vehicle. I found the vehicle on Cars.com and went to the dealer aroun 6:30pm on a Wednesday. The salesman was quick to allow a test drive. The sales person went with me. This is a peave of mine, why does he need to sit with me on the test drive? It didn't deter me from testing 'foot to floor' acceleration. When I asked questions (since he was with me) he was helpful but didn't know some specifics. I liked the vehicle and put an offer in, along with a trade in. Of course they didn't take it and came back a few times with counters. They wouldn't meet my offer so I walked out. The next morning I got a call from the sales person saying they would do the deal at what I offered. Note: Stick to your guns on what you think a vehicle is worth, especially used vehicles! I got a very good deal and I'm happy with the vehicle. I did think they should have done the deal originally and the sales person was being rude at times during the negotiations but it all worked out. Also, they provide free lifetime oil changes (at 5,000 miles/change) so that's a bonus!