T Perry

1 de oct. de 2016

I was very impressed with how courteous and professional the entire staff was on a very busy day in this dealership. Thanks to Jay and the rest of the folks here for making it a good time.

Brandy

19 de sep. de 2016

Love my car, leased a 2016 Mazda 6 which I am extremely impressed with so far. This is my first Mazda, my ford was expensive everytime I went for an oil change there was always something else wrong with it. Kristen & Vicki are very pleasant to deal with and I am always satisfied with the work I have done. This visit was just another oil change and tire rotation. Thank you Montrose Mazda!

sylvia Harris

15 de sep. de 2016

the best experience that i had with george ever my man

Mike in Parma

14 de sep. de 2016

I leased a brand new CX-9 for my wife's anniversary. The experience was phenomenal. Matt Radeff was a true professional, very informative. He stayed late on a Friday night to walk us through the process and made us feel very at ease. He beat our price from another dealer and walked all the way in the back lot to find the exact vehicle we were looking for. We are very satisfied with our experience and have already recommended Matt and this dealership to our friends.

Beth B.

9 de sep. de 2016

I will be buying my 3rd Mazda from Montrose Mazda this year. My Mazda vehicles have been outstanding, with cutting edge features, comfort, design and reliability for the price. All of the folks who work at Montrose Mazda, from day one in 2006, have been so pleasant to work with. My purchasing and service experiences have all been far above average.

Tinamd

4 de sep. de 2016

This was my first experience with Montrose Mazda. I found them to be professional and thorough. Because of my limited time, my telephone request to the salesperson was to do most of my initial communication via text or email. Don Blake understood my request and obliged. I highly recommend him to anyone looking to purchase a Mazda. He is knowledgeable, professional and not pushy. He follows through and makes sure to meet your needs and wants.

tj

1 de sep. de 2016

Lady in Customer service was very good and helpful

Donna

1 de sep. de 2016

They were very helpful with offering options to make my first oil change as convenient as possible. They were very courteous and friendly from the moment I walked into the service area.

Rudy

1 de sep. de 2016

I've been shopping for a car for 2 weeks now and was so impressed with Jay and the Mazda setting I ended up with a new Mazda. Thank you!

Alana

1 de sep. de 2016

I bought a brand new Mazda here and am thankful for the laid back professionalism of Jason and Kevin in finance.

Sean

1 de sep. de 2016

Thank you very much to Jason and crew for a very well conducted and professional experience. Will recommend.

Busman

31 de ago. de 2016

Great car Great dealership. Good listeners and make the extra effort to fix a couple minor things

Sharon

27 de ago. de 2016

Jason was a great pleasure to deal with and was nothing but patient and fair from the start. We love our new Mazda!

Andy A.

24 de ago. de 2016

I have leased a number of Mazdas from Montrose Westside Mazda. I have worked with the same leasing agent for a number of years now. It's to the point where Matt has the car I want waiting for me when I get to the dealership - no need to look on the lot. Service is excellent as well. Highly recommend.

Kcon

22 de ago. de 2016

Great service. In and out in the time they told me I would be.

Jeff Higgins

20 de ago. de 2016

I recently went to Montrose Mazda in Cleveland, Ohio and was greeted and was assigned a sales person who was not enthused about selling me a car...we went ahead with an application and they shook my hand and said we'll be in touch well they never did, I got a letter in the mail from Mazda Credit and it was not a turn down rather a counter offer because I had some neg equity that would be transferred to the new loan but the point is that Montrose never contacted me to say hey maybe we can get you into another car or a repo with some miles on it... in the meantime I ended up leasing a 2016 VW Passat new....so disappointed with Montrose....

Kandice K.

11 de ago. de 2016

My wife and I leased a vehicle at Montrose Mazda in Kent. David Lumpkin handled the process with great ease and professionalism. We will lease through Montrose Mazda again.

Cleveland

8 de ago. de 2016

Dealt with Jason, he was awesome. He was very knowledgeable and honest. I would highly recommend asking for him and I will deal with him in the future.

Rob Meszar

5 de jul. de 2016

Originally went with my aunt when she purchased her car and met Anita Tobin. I was really impressed with her knowledge of the vehichles in the lineup and her friendly approach, unlike so many other sales people at other dealerships who make you feel like you should feel lucky to be shopping in their dealership. Went back the following weekend to purchase my own car with the help of Anita, again with the same great service.

Krystal

1 de jul. de 2016

Jason t was unlike any other sales guy ever. He literally didn't car whether or not we buyed but that we were happy with our decision. Thanks Jay!

Dave

28 de jun. de 2016

I got a great deal on my new Mazda CX-5 from Montrose Mazda in Cleveland. My salesman Don Blake was very easy to work with and did everything he could to make the process smooth and easy.

Daren

28 de jun. de 2016

I just wanted to take a moment to thank Don Blake and everyone at Montrose Mazda for making the purchase of my new CX5 an absolute delight. I went to a few dealers before I went to see the CX5 and none of them made me feel more welcome and appreciated than the folks at Montrose. I wasn't sure on what color I wanted and Don made sure we went and looked at all the colors in person so I could make a good decision. We must of stood there for 30 minutes looking at the colors until I finally decided on the pearl white. Thanks again Don for being so helpful!!!

Christine Orosz

24 de jun. de 2016

Our salesman Sandy Lazarowicz helped us to make the right choice when searching for our next vehicle by showing us all the different options we had.So at the end of the day we are confident we made the right decision due to his expertise and knowledge.

Joe

15 de jun. de 2016

Initially sent out a mass price request on a new mazda3 igrand touring hatchback in a deep blue. Had gotten an email from their head online sales associate within a day. She then transferred me to Matt Radeff, who like almost every mazda sales person I've met isn't pushy for a sale and is extremely knowledgeable about the products. Went in to meet him and fill out a form for an idea of my credit for later on when I decided to buy and ended up walking out buying my car. They worked with me on the price and did the best they could for a first time buyer with zero credit, still helped me feel like I didn't get taken to town with prices. I would highly recommend anyone looks into a mazda when car shopping. Great sporty ride and still feels more luxurious than most cars. If near Montrose mazda of Cleveland, I highly recommend Matt, knowledgeable and personable; even talked about cavs and browns while waiting for all the paperwork.

Jwood86

3 de jun. de 2016

Came in to see a mazda 6 Jon Madera helped me find the right one he was fantastic knowledgable and honest, the whole management team was also great Phil and Paul made sure I was Happy with deal and used car manager Kyle gave me top dollar for my trade with no hesitation Jessica from finance was very nice and had my paperwork done quick and easy great place to buy a Mazda. I highly recommend Jon Madera and the Montrose team.

Charmaine H.

2 de jun. de 2016

I bought my 07 VW GTI about a month ago from Mostrose Mazda and I cannot go on enough about these guys! The most difficult thing about dealing with this place was the drive there, as I live three hours away. I got a call the day after inquiring on their website and set up an appointment with Mike Carlton for that weekend. Keep in mind, this was my first time buying a car, and being a mechanic's daughter I was extra nervous/cautious. I was anticipating your run of the mill used car salesman and I hadn't really anticipated on walking out of there with the car that day, but after test driving it, I decided to go through with the process. I had initially wanted to get the car looked at by a mechanic before I bought it but after driving it, I was pretty confident in it and I could see that Mike was as well. He was nothing short of amazing- answering all of my questions and walking me through everything between joking around quite a bit and nerding out about tuners. He was also patient enough to deal with my bank's run around (the reason as to why we spent most of the day there), and after a few hours I took it off the lot that day! If you can get over the fact that he's a die hard Pittsburgh Steelers fan, I wouldn't recommend anyone else but Mike! I just recently got it looked at by my local mechanic and very minor issues with the car, they let me know that- provided I got it for a decent price- I bought a great car. About two weeks ago I had to make a trip back up to Cleveland (more bank issues!) and Mike caught me gawking at a Jag, saying that I can call him when I'm ready for one and call him I most definitely will! Thanks so much to everyone at Montrose Mazda for helping me out! I absolutely love my car!

TF

22 de may. de 2016

I can't express how awesome it was to work Don Blake! Super nice, understanding and patient as I went from being decided on one car, to buying a completely different car, which I love! Thank you Don and the Montrose Team!!

Dan

22 de may. de 2016

Thanks Don for a smooth buying process. I love my new Mazda CX5!

Jocelynn

20 de may. de 2016

I had become slightly depressed from a negative experience at another dealership, so I walked into Montrose already biased against the car buying experience. My fiance and I met Don Blake at the door, and from that point on, my opinion was changed! Don was super personal but professional. He got me the exact Mazda CX-3 that I wanted, made the buying process as seamless as possible, had so much already taken care of when we arrived to pick up the car, and he even took the time to sit with us and show us all the features on the vehicle. Financing was simple and painless as well! It was a great experience, and we really appreciate Don tolerating us throughout the whole process. Would definitely recommend DON BLAKE at Montrose Mazda!

JavierD. Mike Fray's #1 Fan in Brooklyn Hts, OH

9 de may. de 2016

I always had the curiosity to stop by Montrose Mazda at Brookpark location. The facilities and the building structure are set apart from the rest of its neighbors' competitors. The all glass walls is like a magnet for people like me to stop in, due to its art deco/modern design and the surrounding toys (Volvos, Land Rovers, Audis, etc.) In fact, you carry a little bit of every ever-wanted toy for everyone. I was referred by a friend who would not want to buy a Jaguar or Volvo, but purchased a used vehicle and it was spotless and she was given a chance to build credit, a second opportunity. I decided to check things out and sure enough. I spoke with Michael Fray who immediately I connected with given his proven track in our conversation. His wealth of knowledge in the industry, about cars' specifics and other OH areas' providers, made me trust his expertise and made me come back next week to buy a car. Although the car I felt in love with was sold a few minutes before I walked in the day of my decision, he was able to show me options that were appealing to my wishes. Michael was able to consider my set conditions and was able to help me consider other options without setting less importance to my wish list. At the end, Michael was able to get me the car that will allow me to smile every day and be happy with the decision and money I will pay for a second-chance in life. The entire staff was courteous, welcoming and professional. You guys rock and I will make sure that anyone attempting to buy a car gives Montrose first choice as you have a candy store-like for vehicles, a flavor, size and price to fit everyone's budget, desire, style and commitment. Give Michael a Way to Go because I am not easy to convince and he passed my professionalism and customer service "internal" test with flying colors. I purchased my Volvo and I am as happy as a kid in Christmas.

Cdeemer

9 de may. de 2016

Don was a great sales guy, straight to the point no haggling needed. Car was priced great. It was a little dirty but they cleaned it up nicely! Manager even filled the tank for me and with used cars that doesn't usually happen!

Carolyn

1 de may. de 2016

I stopped into this dealership today and just wanted to say that it was truly a pleasure to talk with Jay about the Mazda CX-5. I did not purchase a vehicle but felt he deserved a shout out and will earn my business when I am ready.

Chris

1 de may. de 2016

When I called the dealer Jason answered and was able to politely answer all my questions and was kind enough to hold the truck I wanted so I could make the drive up there. Truck was as described and a great deal. Thanks to jason evrythig went pretyy smooth

Tylor

1 de may. de 2016

I am very happy with my purchase and the time and effort that I was given by Jason Tomlinson. Go see him.

Gregg Austin

1 de may. de 2016

This is my second car from Montrose in the last 2 years and I am really impressed with how far they have come as far as customer service. I felt very comfortable and appreciated the whole time as I had expressed that I was not ready to make a decision that day. Jason was so calm and understanding I actually was able to make my decision there and I am happy to say I am the owner of a brand new Mazda! Now where is the spring weather?

Shantal

1 de may. de 2016

I was greeted by Jay when out looking at the cars and was happy to work the deal with him. Very Pleasurable.

C. Lilly

1 de may. de 2016

I would like to thank Jason and the rest of the staff at Montrose for their professionalism. My dad owns a small car lot and I know a bit about the car business. Jason was very attentive and made the process much easier than any other before. Good job.

Dorin davis

30 de abr. de 2016

Far as i can see the car was fantastic look & run great didn't have any problems at all so i highly recommend going to montrose and ask for Anita R tobin she's the best hands down*

Jacque hood

30 de abr. de 2016

This is my third car purchased from Montrose Mazda and I won't go anywhere else. They are friendly and professional. Don is my rep and he's fantastic. He helps me understand what each car's pros and cons are. He's really interested in making sure I have the best car that fits in my budget. Don you rock!

Kevin Finucan

30 de abr. de 2016

This was my second purchasing experience with Don Blake. He really helped me narrow down the perfect car for me and get an excellent deal. I had an overall very positive experience on a great car!

Sarha

26 de abr. de 2016

I couldn't be happier with my new Mazda. Don Blake and everyone at Montrose Mazda was a delight to work with. I felt very comfortable and never felt pressured during the whole process. If your looking for a new Mazda go see Don at Montrose Mazda and enjoy your new Mazda. I love mine!

Grandma Janice

21 de abr. de 2016

Me and my husband came in to look for a new SUV and Matthew Radeff helped us and guided us to get exactly what we were looking for! We love our new Mazda CXR! Matt was insightful, honest and extremely friendly!

KC

21 de abr. de 2016

The whole staff and especially my Salesman Don Blake was a lot of help. I explained what I needed additional on my CX5 and tonight I am picking it up after service completed my pin striping and roof rack. Driving it over last weekend was a blast. Learning all the new technology has made me dig into my manual. Don helped me get the basics upon picking up my car Saturday morning.. The service staff has been wonderful giving me a loaner car to get to work today and with he late sales hours on Thursdays I am able to pick it up tonight after work. Very Pleased Zoom Zoom

R.L.P.F

13 de abr. de 2016

It's only been 2 weeks but I feel that we purchased a quality car at an outstanding price. They were very prompt in returning emails, texts, calls & questions. Don our salesman came in on his day off the finalize the sale. The whole process was very fast and received a very fair rate & am thrilled with our car.

c man

11 de abr. de 2016

good job Anita you made a believer out of me. I hope come back to see you again. what else can I say but thanks.

Dawn lightner

2 de abr. de 2016

Mike Frey was very helpful he took his explaining every question,he is very patient & was a pleasure to work with.

Anthony

1 de abr. de 2016

Real down to earth people at Montrose. No hassles or unnecessary time wasting games. Jason showed me the car I wanted, got me the price I needed, and got me out of there very quickly. Not much else to say. Oh yes, the beautiful Jessica helped me with the paperwork ;) thanks dear!

Frank

1 de abr. de 2016

I enjoyed buying my new car with Jason and the rest of the team at the Montrose Mazda dealership. It was everything I expected plus some. My wife hates car lots and I had to bring her in to show her that this one was a little more tolerable than the rest. Thanks Jason and crew.

Jerry

1 de abr. de 2016

Pretty typical dealership, not too much different from the rest. Jason, my salesman was very accommodating and Brent was a pleasure to deal with. I'd recommend this place if you're in the market for a Mazda.

Carlos

1 de abr. de 2016

After looking at a million cars online I found the one I wanted here. Their used cars are really nice and I was impressed by the condition of the Grand Caravan I bought for my family. Thanks for showing it to me Jay. We will be back.

Barbara Harris

1 de abr. de 2016

Just sending a big thanks to the guys over at Montrose. They were a really big help in finding my husband a new car. Thanks to Jason and Phil. Very nice place. Paperwork took a while but everything else was a pleasure.

Maurice S

26 de mar. de 2016

I live out of state my salesman was Matt Radeff he made the buying process very smooth transaction. He described the car but when received the it was better than described the car was in show room condtions. Thank Matt Radeff and Montrose Mazada.

Keith

24 de mar. de 2016

If you are looking for a no run a round hassle free purchase of a new Mazda, this is the place! Just ask for Don Blake and he will make the buying process smooth and painless.This was the easiest purchase I have ever made. Thanks Don and everyone else at Montrose Mazda!

Heather

23 de mar. de 2016

Came in looking at a new car, we weren't quite sure if we were going to be able to afford it. Don Blake was absolutely wonderful and patient. He explained everything and helped get us where we needed to be with purchasing a new car. I have recommended him to everyone I talk to! Couldn't be happier with my new car! Thank you Don!

The Claudio Brothers

21 de mar. de 2016

Went to purchase a vehicle we seen online, Jason Tomlinson was our sales professional, he was very nice, easy to deal with and very understanding. He gave us the freedom to test drive the car by ourselves, which in my opinion all car dealers should do this rather than ride along as buyers feel more relax while test driving. The car was not yet detailed or serviced because they had just got it and we agreed to buy anyways, Jason worked with us to have us bring the car back on the next business day to have the car detailed and serviced and also to take a look at an issue we brought up. Jason gave us a full tank gas, we were satisfied with the overall service, the price of the car was very fair and the money we got on the trade in was also very fair, We will definately recommend and come back to this dealer for future business if need be.

M.Morgan

18 de mar. de 2016

Kyle Yarian and Matt Radeff are real assets to your team Kyle was very friendly and made my visit worthwhile as was Matt they are knowledgeable and efficient

mfrey

8 de mar. de 2016

I went looking to find a Challenger and I was greeted by Michael Frey, he was awesome at helping me find exactly what I was looking for. Everything I explained to him he helped. I would highly recommend going to him because everything that I went looking for was found. He also gave me great pricing too!

Jerry and Debbie Heatwole

8 de mar. de 2016

This was our first time leasing. Don Blake was informative, thorough and helpful making the process easy and enjoyable.

Samantha

7 de mar. de 2016

Michael Carlton made my car buying experience very easy and painless. The purchase went very smooth! He is a very knowledgeable salesman. He is also extremely friendly and has great customer service skills! I highly recommend him if you are looking to purchase a new or used vehicle!

Stephanie G.

4 de mar. de 2016

Came in because I was trying to convince my husband that I needed new car. He was hesitant and stubborn since the car I had was perfectly fine since it was only five years old. Matt was patient with us and worked through the questions we (he as in husband) had and was even more patient on dealing with my trade in. Ended up walking out the door with a brand new 2016 Mazda 6 gt which is an amazing vehicle. Even once the paperqork was almost done and I remembered I wanted remote start added he didn't blink an eye and made sure all the changes were made If you can pick your salesman and Matt is available I highly recommend working with him!

Jessica Ball

1 de mar. de 2016

Before I came to Montrose Mazda, car buying was like pulling teeth, but Mike, made it a lot simpler and way easier. He was very down to earth and it was almost as if he was buying the car himself. He made sure every detail was together and everything went smooth. We came in on a Sunday to buy the car, but we didn't get it until that Monday. From start to finish he made sure we had all the right paper work etc. and that we would be driving off with the car we wanted not the car that, like other dealers, tell you what you can get. Working with Mike Frey was a great experience, I would refer everyone to him that wants to buy a new car or used car, go see Mike at Montrose Mazda, HE IS GREAT!!!!!

Marvin

1 de mar. de 2016

Ive never felt more informed and in the know while buying a car then when I worked with Jason at the Montrose Mazda store. He really took his time and made sure I understood everything that was going on and looked out for my best interest. Good place to go.

lisa

1 de mar. de 2016

These guys can help anyone, and I mean ANYONE. With cars as nice as Jaguar and Mazda I would say dont be intimidated like I was and think that I was in the wrong place, They specialize in tough credit situations and with help from Jay I was able to get a very nice car at an affordable payment. Try them out. Ask for Jay.

Jessica

1 de mar. de 2016

I really appreciate the lengths at which Kyle, Jessica, and Jason went to make sure I was able to secure the car I needed for my family of 5. Thanks and continued success guys...

Robert

1 de mar. de 2016

After looking at about 6 different places for the right car it was Montrose that finally earned my business with the quality of their cars, and most importantly the staff that is in place. Jason was easy and attentive to all my questions and answered them all. Great place, great people.

Jon

1 de mar. de 2016

Thanks to Jason Tomlinson at Montrose Mazda my first new car buying experience was a great one. I really do reccommend this place to anyone looking for an easy place to get a great deal with good people. Thank You!

Darius

1 de mar. de 2016

Jason and Phil did a great job finding the right deal for me. I was really impressed with their attention to my needs. Thanks guys!

Doneisha & Jane

27 de feb. de 2016

Let's just say .. Go to Michael Frey. He made everything happen for me last night. Not only did I walk in hopeless and stressed about a vehicle, I walked out with the sweetest deal driving off in a 2015 Dodge Dart. I am totally in love with my new car and still shocked that I got this car. Michael Frey made it happen for me and not only am I telling you, I'm telling everyone on my social media ! Thanks soooo much Michael for keeping it straight forward, to the point and no bull crap ! From Doneisha & Jane(Car)

Tony

19 de feb. de 2016

I received great service from Matt Radeff. He made the process simple and easy to get through and put me in the car I wanted.

Geo

11 de feb. de 2016

my salesman was Don Blake...he made the whole process easy...he had us out of the dealership with our car in less that two hours!!! I am posting his business card at work and recommending him and Montrose to my co-workers

kyleislost

7 de feb. de 2016

Anita was extremely helpful during the entire process of finding a car for me. The dealership overall is simply amazing and helpful.

Nora_pagan

31 de ene. de 2016

This was my first time looking to lease a new vehicle. Overall, I can say that I had an amazing experience. The salesperson, Kyle, took his time to not only find a car that would meet my preference but also my budget. I would definitely recommend this dealership and if you do visit, look for Kyle.

Mark H

24 de ene. de 2016

I called Montrose Mazda about a week and a half ago because the lease on my Mazda 3 was ending and I wanted to look at the new 2016 CX-3. I was happy to hear that Matt Radeff, the sales pro who helped me when I leased the Mazda 3, was still at Montrose and was available to show off one of the new CX-3s at my earliest convenience. Matt is a very personable and knowledgeable salesman and, after I met with him and took a test drive, he made it easy for me to start the paperwork that would have me driving home in a brand new CX-3 that same day. Matt's knowledge of the financial side also helped expedite the process. I've been driving my new car for a little over a week now and am very satisfied with my decision and I hope Matt's around when this lease is over as well. That was the good, now for the bad. Really my only gripe about the entire process was the extended wait I endured while my new car was being cleaned and detailed. I am not impatient by nature but I started to get slightly annoyed when all the paperwork was complete and I waited probably 2 hours for the car to be delivered from the detail shop. It did not seem that I was there on a particularly busy day so I assume I was waiting behind cars that were being cleaned post-service. It would be nice if that process gave priority to new customers waiting on-premises over those who dropped off vehicles for service.

Jahna H

22 de ene. de 2016

Where do I start? Phil is so professional and he gets the job done and keeps you informed from beginning to end. Thanks Phil for my Mazda 2016 I love it!

Tom

18 de ene. de 2016

Bought my first new car from Montrose after being referred by my girlfriend. I did some searching around and Montrose had the lowest price in the area for the vehicle I was looking for (Mazda3). Kyle Y, the sales associate I dealt with was very helpful and made sure I was well taken care of. Would highly recommend.

Cal Brown

13 de ene. de 2016

My wife and I recently purchased a Lexus Is 250, the car I fell in love with while sailing Abroad the USS Mt. Bakers (Navy ). Upon arrival at the dealership, we were greeted by Kyle Yarin who explained all the terms in an easy to understand and professional manner. . He made the process easy and pain free. There was no pressure, just complete professional guidance. Kyle asked what type of car we were looking for and he said I'm going to get your car and he did. The Lexus. We test drove it and fell in love with it. Thanks to Kyle and the others for making it possible to drive away in my new Lexus. We need more salesman like Kyle because he shows loyalty to his customers and that he's willing to go the extra mile to make sure you're happy. Thanks Kyle, you're the man!!! If you're ever in need of a car, go see the professional salesman, Kyle Yarin, at Montrose Mazda, Cleveland, OH.

GriffeyinS4

13 de ene. de 2016

Jeff James was so helpful, he made the buying process so easy. The car was super clean, few cosmetic issues. But nothing that can't be fixed for a few bucks. Thank you Jeff James

Buckeye Boy

8 de ene. de 2016

Don did a great job! I bought this car out of state and picked it up over Christmas when visiting my relatives. Process was easy and pain free. I will look at more Mazdas and this salesman when hunting for my next vehicle.

The Land

3 de ene. de 2016

My experience here at this dealership was okay. My sales rep was wonderful tho, Morgan she was very personable and was ready to help whenever she had the chance. The only reason we went back to this dealership was because of how well Morgan was, shes a wonderful sales lady. Other than a few others we really weren't greeted by them. Thumbs up to Morgan!!!!!!!!!

Liz w/3 kids

31 de dic. de 2015

Don Blake always comes through for us (we've been back 3 times)! Quick, easy & informative. From start to finish - Don makes the buying process so easy - especially when I'm alone with 3 kids all under the age of 8!!!! Matt Radeff explained all the terms in an easy to understand and efficient manner and was GREAT with my kids! We also had cause to speak with a lovely young woman in Service today - I didn't catch her name but she had dark brown hair. Super kind - even offered to grab some lunch for my kids. Can't believe how wonderful the Montrose team is! We'll be back again and again!

Buyer Beware

31 de dic. de 2015

To keep it simple they advertised a New GMC but it wasn't until much later in the purchasing process did I discover that the vehicle was a Demo. You decide.

Sharon E

21 de dic. de 2015

I thank god first then aniita matt and kayel they were so nice and a blessing they need more peaple like them they smile band they care been looking around youll""the only ones would help me i thank god evevy day its a blessing

Sharon

21 de dic. de 2015

They were very helppull and a blessing so many smileing faces they were very careing they need more peaple in the world like anita matt kyle i am so blessed thank god" and youll

Todd

19 de dic. de 2015

Great customer service. Matt Radeff made the buying process simple and painless

nick ramos

18 de dic. de 2015

My wife and I came to Montrose to look at a truck that they brought from another dealership just for me. the truck was exactly what i was looking for. They got my payments to fit my monthly budget and they did not try to low ball me on my trade. I had a very pleasant experience and drove away a very happy customer. THANK YOU VERY MUCH TO Anita Tobin, Morgan Sneeringer and Kyle Pisani. you all are awesome!!!

Katrina

17 de dic. de 2015

I have purchased cars from different makers in 3 different cities and this was by far the most honest, easiest, satisfying purchase I have made. Don adjusted my purchase process in a manner that made me feel comfortable and the financing was right where I wanted to be from start to finish.

Larry D.

16 de dic. de 2015

not only do they not give you 30 days to change your mind, they also wanted me to pay for all my minor repairs, like a brake light, evidently the mechanics knew nothing of the problems, and what really broke the camels back they put 2015 on my temp, tag my daughter brought that to my attention, wow great job NOT!!!!! I will not recommend MONTROSE

MazdaFromNowOn

5 de dic. de 2015

Michael Frey was everything one could hope for and more. Technically savvy, bright, yet unpretentious, he made the new car buying experience painless and seamless as we moved through the process. A total professional, his years of experience in this business shows through like a bright light. He couldn't have made things easier for a new car buyer. His deal was remarkable, solid, and intuitive in anticipating needs and questions. This guy is good, very good, who changed an expected painful experience, into one of joy and fun. Like so long ago, I played that ol' B. B. King song, "The Thrill Is Gone" all the way home from Montrose... laughing in my new car. Thanks Mike!

Larry Daniel

3 de dic. de 2015

I had my experience with Montrose Mazda, it was lengthy but so far, it has been adventurous, Michael Frey is the guy to see hey remember Larry Daniel, I'll be back

China Daniel

2 de dic. de 2015

I brought my husband here to look for a car. Michael did everything possible for him to be able to leave with a VERY NICE vehicle. It was great to get something at the first try. He continues to help.

hellibill

30 de nov. de 2015

Just bought a Mazda6 and I will be back to see Don Blake when my wife's lease is up. Great guy to deal with.

Deb

29 de nov. de 2015

Just wanted to express how happy I am with my new Mazda CX5! I drove a few similar vehicles and Mazda wasn't even on my radar until my co-worker told me I should go check them out. She also told me I should go see Don Blake at Montrose Mazda. well I'm glad I did, Don and everyone at Montrose was great and the moment I drove the CX5 I knew I found my new car. Thanks again Don, Phill and Adam for making my purchase as smooth and easy as it was!

JBRobinson RN

29 de nov. de 2015

Kyle Yari was great! I had only planned on looking because I didn't think I could get financed. He asked me what I wanted in a vehicle and showed me exactly what I wanted. He made it possible for me to drive it off the lot the same day and even came to my home to pick up my trade! That was some A1 customer service!

lovemymazda

24 de nov. de 2015

I was referred to the store by a friend of mine that recently purchased here, they said the people were helpful, and easy going and they were right. It was not an intense experience like car buying sometimes can be. My salesperson Seth was very funny, and poked fun of the finance manager who seemed to take it in stride. They all seem to work really well together, which made the time we spent there enjoyable. We finally decided on a used Mazda3 and love it! Great car, great people, great dealership!

Steve P

18 de nov. de 2015

Took a couple trips up here to look at the CX-5's. Kyle Yarian did a great job helping us find what we needed, and worked with us on our tight schedule to get us in the new family vehicle. It was a really nice car buying experience where we didn't feel like we were under any pressure. Kyle did a great job with making, keeping, and confirming our appointment, and more importantly, getting us what we wanted at a fair price for the new car and our trade.

Susan Markowitz

17 de nov. de 2015

My husband and I purchased a Mazda 3 s gt. We absolutely love it. The car is better than what I had imagined. We were greeted at the dealership and introduced to Michael Frey. We had previously been to another dealership where the sales associate distracted us by showing us a car that we were not really interested in. That was not the case with Michael Frey. Mike showed us the car that we wanted to see immediately, no distractions. The entire process was easy, it was actually fun. There was no pressure, just professional guidance. From start to finish this was by far the best experience we have ever had buying a car. I would highly recommend Montrose Mazda of Cleveland and Michael Frey, Sales Professional.

Monique Freeman

16 de nov. de 2015

I just bought a 2012 Mercedes Benz GL450. I love this is SUV!!! To be perfectly honest if it wasn't for Morgan Sneeringer, I probably would've just keep looking or prolonged my search. She was attentive and got me in the vehicle I wanted! Thanks Morgan!! You are awesome!! Anyone in need of a car should see Morgan at Montrose Mazda Cleveland, Ohio!!

Allen S.

13 de nov. de 2015

I just bought a 2016 mazda 6 grand touring. I love this is car!!! But to be perfectly honest if not for Kyle Yarian, I probably would've just keep looking. He was attentive and patient with my fickle ways. He wasnt like to typical salesman. I never felt rushed or pushed into a vehicle I didnt want. Thanks Kyle. You rock. Anyone in need of a car should see Kyle at Montrose Mazda cleveland, Ohio

proud 6 owner

13 de nov. de 2015

Easiest car buying experience ever!!!!Thank you Michael Frey and team at Montrose Mazda. The whole process only took 1 1/2 hours and financing was simple. I expected to be there all day. You guys are the best.

bad credit central

12 de nov. de 2015

Mike Frey was knowledgeable and very courteous. Could not be happier with the experience

C J

12 de nov. de 2015

I was referred to your dealership and was skeptical about how well people are taken care of. After visiting Montrose Mazda and dealing with Mr Frey, I must say that I was overwhelmed by how my wants and needs were their main concern. Mike took the time to walk me through the trim levels on the Mazda 3, land me on the perfect touring edition. He explained the value of leasing, I only put about 6000 miles on in a year, and how I can save 100 dollars a month on my Payment AND always be under warranty! Thank you Montrose for a wonderful experience

Vince Prioletti

9 de nov. de 2015

Sales person Morgan was very helpful. Billy the Sales Mgr. approved a great deal for us, and Matt in Finance help make the transaction go very smooth. Big thumbs up !!!!

Bee Wms

9 de nov. de 2015

I had an excellent purchasing experience. I will definitely recommend this dealership to my family and friends. Sommer and Phil were very professional and an asset to their company. Everyone was courteous and helpful.

Tanisha T

9 de nov. de 2015

I had a very good experience at Montrose in Brookpark Ohio Morgan was one of the best sales lady I ever had she was on top of everything she answered all my questions well I would recommend this dealership to anyone and ask for Morgan she's great at what she does there should be more sales women in this field she gets 5 stars from me I was able to walk out with a brand new 2015 Mazda cx-9 in the colors that I wanted thanks again Morgan

Reviewer

1 de nov. de 2015

Searched high and low for a great deal. Found the car at Montrose. Seth my salesperson was great! Patient, funny and not high pressure. LOVE MY NEW CAR!

Cayenne man

31 de oct. de 2015

Thanks Seth... Easy way about him, great deal. Appreciate You!

CLE Lauren

26 de oct. de 2015

My first impression of this dealership was actually positive. I found a Mazda 3 that I really liked and we settled on a lease price that I was very happy with. However, right before we were about to sign the papers a sales manager came over and informed me that there was already a deposit on the car I was looking at, but that they could very likely get me the same car by Monday, at the agreed upon terms. I decided to give them the benefit of the doubt and agree to wait. This was a HUGE mistake. On Monday I waited all day and heard nothing from the dealership. I then decided to call them for an update. Three hours later I received a text saying that I could actually have the car with the deposit on it, but that it was scheduled for a recall service the next day, so I would receive a call telling me when I could pick it up. Tuesday passed with no phone call and when I called Wednesday morning I was told that the sales manager was out that day. I left messages on several people's voicemails and several hours later still had not been called back. Throughout the week I was repeatedly forced to call and yell before somone would even talk to me. Each time, I was told that the car would certainly be ready by X date and I would get a call. I never got one. After a week of trying to force the dealership to even communicate with me, I called and asked for my deposit back and was told that I could come pick the car up the next morning. I drove out to the dealership only to be told that they were mistaken, they had gotten in a part to test for the recall part, not the recall part itself. When I asked them whether they had been repeatedly lying to me or whether they just couldn't be bothered to check on the status of my car BEFORE telling me to drive out to the dealership, I only got more excuses about why it was someone else's fault. In the end, I walked away from a great sales price because I did not want the stress of dealing with this dealership anymore, and had no faith that they would follow through on their promises. Do yourself a favor and go elsewhere.

rose fariley

29 de sep. de 2015

2014 Chevrolet Malibu no money down with low payments could happened only at Montrose . Igor Tziporski was nice to work with you.

Ken Griff

29 de sep. de 2015

I went in search of a used car and decided to check out Montrose because a friend had recently purchased there. I was greeted by Seth Calig, he asked what I was looking for and showed me several cars he thought would fit my needs. When i picked the one I liked the most we went over pricing and financing. The whole thing was finished in one afternoon, and was much easier than I anticipated. I'm very happy with my car, and greatful for the level of service Seth provided me with! I would reccommend to anyone looking for a car to check out this great dealership.

Danyl

29 de sep. de 2015

Thank you for helping me with my car purchase, Igor Tziporski. Very personable and knowledgeable sales person with great customer service. Will definitely be back if I need another car.

Donna Jarden

29 de sep. de 2015

I had the best car buying experience. Great Service, great dealership and the best salesperson-Igor Tziporski

Shaniqua

29 de sep. de 2015

I loved the whole experience Ryan was great and I guess Seth was ok. But the person who really gave it to me straight was billy. He just really made me comfortable and showed me the way. I could tell he really knew what I wanted in a car. Thank you all!!

Jade

29 de sep. de 2015

Ryan had me pick up the car then he showed me every way to work the command center. He was a real people pleaser. Everything went great but then there were so many other happy customers finance was backed up but when I got there Matt was a real charmer. The way he looked at me made me uncomfortable but I think he had good intentions :) love montrose Mazda!

David church

29 de sep. de 2015

Ryan started the car buying process and Seth really finished It off. I'll tell you what those two work so good together I would think they were father and son ! They both need a raise ! Amen !!

Shonda Johnson

29 de sep. de 2015

Ryan knew exactly what I wanted and after I saw him , I knew what I wanted as well...... That new Max's 3 hatchback was sweet and ballin everyone in my hood knew what was up when I came home !!

Chen xi

29 de sep. de 2015

I love my new Mazda 6 Ryan helped me pick the trim leaven that matched my every need. I know where I'm coming to get my next car !!!

MichelleW

19 de sep. de 2015

Igor was a pleasure to work with on finding my new lease. He answered all of our questions and was fun to work with. I would recommend him to my friends and . I look forward to driving my CX5!

Chris Wido

10 de sep. de 2015

Igor Tziporski and Billy Edwards were great to work with. I would recommend this dealer to everyone who need a car.

Maria Quinonez

8 de sep. de 2015

Thank you igor tziporski . It was nice and easy to work with you. No problem !!!!

Edward F Kabia

1 de sep. de 2015

I love my 2009 BMW X6 and thanks to Seth of Montrose Mazda for his excellent customer service and for explaining every details precisely regarding the reliability of car. I was initially going to buy a Range Rover supercharge in Delaware, Ohio where I reside but after talking to Seth and saw how knowledgable and honest he was, I was sold into buying my BMW X6 from him. I didn't mind making that two hours drive to Cleveland and purchased my car. Thanks a lot Seth because you are the best car salesman in America and I am glad I listened to you. Montrose Mazda should give this guy raise because I am going to tell all my family, friends and strangers about Montrose and Seth.

Dan

26 de ago. de 2015

I recently bought a Mazda Miata MX-5 from Montrose Mazda, and it was the most Pleasant experiences I've ever had purchasing a car! Cindy Harley was my sales person and she left no stone unturned to insure all of our needs and expectation were met 100 %! In short, she's the most detailed, caring Professional I've ever had the pleasure to do business with! Thank You! Dan

Michael Bernhardt

25 de ago. de 2015

Igor was a wonderful salesman we were very happy and will come back again.

Thomas

22 de ago. de 2015

I'm happy with my new car and Igor is great. Thank you Igor Tziporski

Kate gallagher

15 de ago. de 2015

Igor was our sales representative, he asisted me the whole way through and went way beyond! My first car buying experience was wonderful thank you so much montrose

Kitty Still

12 de ago. de 2015

I have never had a more wonderful car buying experience than I have at Montrose Mazda. Igor Tziporski has gone more than the extra mile for our family to get us off and running with excellent new cars. A five star experience for us. We feel not only was good business given, but friendships were forged here. Shop no where else!!

Amy

11 de ago. de 2015

Very fast, friendly, efficient service when I purchased my new car! I definitely recommend to everyone!

Shawn Switalski

10 de ago. de 2015

Igor Tziporski was extremely easy to work with. He was nice and personable. A class act all the way. I highly suggest working with him if you need a new Mazda. Cheers.

Zach Taylor

8 de ago. de 2015

My dude Ryan hooked me up with a fresh ride. My Ford Fusion was off the chain insane!! We treated me wit respect and understood exactly what I wanted. My man gave it to me straight and I give him mad respect for that. Thanks bro!

Linda Clawson

7 de ago. de 2015

I am leasing a car for the first time in my life, and a situation occurred that very easily could have created a negative experience for me. It's nice to find an organization like Montrose Mazda that takes care of their customers without any hesitation. I'd like to thank Bill, Igor, Seth, Morgan, and Jessica for their help and patience during the leasing process, and a special thanks to Phil. Now I can really enjoy my Mazda 6!!!

Zach Taylor

7 de ago. de 2015

Ryan was so amazing when it came to finding the right car for me and my daily commute. Ryan was so much fun I still call him to this day to see how he is and thank him for my new Ford Fusion. He always knows what to say to make me and laugh and put a smile on my face. Thanks Montrose Mazda !!

Tyler Gabor

6 de ago. de 2015

I bought my first car from Montrose Mazda . Thank you Igor Tziporski for everything you done for me.

Jeremy

5 de ago. de 2015

Ryan handled me with love and care at Montrose Mazda. He eased me into the whole car buying experience and was very gentle with me as he eased me into my first car buying experience ! I love my new Mazda !Sincerely , Jeremy

Thomas

1 de ago. de 2015

Ive been wanting a head turner for a few years and with my wifes blessing I gave you guys a call and asked about your Corvette. Jason picked up the phone and couldnt have been more professional. He was very patient and addressed all of our concerns. Thanks Jay!

Moneta

1 de ago. de 2015

I needed to get into a new car so my husband could stop driving me around but I never thought I'd be driving away in a brand new Mazda 3! I love this car sooo much. Thank you Jason and Phil!!!

Ed

1 de ago. de 2015

I tell ya Im still not sure why my appointment with Billy ended up being with Jason but Im sure glad it did. After 2 days of trying to find the right deal for me and my wife he finally called with exactly what I needed to hear. A mazda 6 was waiting for us and the payment was right where we needed. Unfortunately we were late and ended up talking with some new guy named Seth. He was ok. Jason picked us up the next day and we drove off in our new Mazda! Thanks!

Alexander

1 de ago. de 2015

Jason at Montrose told me that I needed to write a quick review good or bad so he could keep his job lol. Well, I gotta say it was all to the good! I was stuck inside a Saab I really hated and owed too much on and never really thought I'd be able to trade, let alone get into an almost brand new Maxima! It only had 6000 miles on it and it was cleeeaaannn...I thought the jig was up when Kyle saw the big dent on my passenger door but he was cool about it. Said he just wanted me in a car that fit my style. Maxima I wanted, Maxima I got! Thanks guys! (Dont fire Jason lol)

Teresa

1 de ago. de 2015

The people at Montrose were really nice and relatable. Jason Tomlinson and his helper Ryan were very kind and patient trying to get a car that I could afford and would work for me. Thank you guys. Please go here if you need a new car.

Eiyad

1 de ago. de 2015

Just wanted to give a quick shout out to Jason and the rest of the staff over at Montrose Mazda. Jay greeted me in the car lot when I got there and just when I thought I was going to go through the old used car salesman routine he showed me the car I wanted and took me inside of the Mazda building and to grab the keys and talk about my wants and needs. Before I knew it I was driving off in my new Escalade. Great place if you want someone helping you and not forcing you. Thanks Jay, and also his boss Kyle.

Latrece mckinney

29 de jul. de 2015

I can not believe I got a car thank you Igor tziporski for working for me to get into a car thank you so much

Jackie

29 de jul. de 2015

I just wanted to say how happy I am with my new Mazda! I absolutely love the car and all the cool features that my sales associate Don Blake showed me. He really took the time to explain how everything works and showed me a lot of great stuff that I had no idea this car could do, I love telling my car to change the radio station! Thanks again Don!

Tania Renko

26 de jul. de 2015

We went car shopping on July 4th and weren't even planning on looking at Mazda. I am so happy that we did!! The sales guy Don Blake was totally awesome. He gave us the time to look around and didn't attack us when we got out the car. He took us for a test driver and explained everything in detail. He really knew what he was talking about. He was upfront an honest with us about everything. We actually went to a few other dealerships to price shop and Montrose on Brookpark came in with the best price. Don Blake is the guy to work with if looking for a new car, the most friendly and efficient sales person I have ever meet and I have meet quit a few. Thank you Don and Montrose Mazda I love love love my new CX5!!!

Ron

26 de jul. de 2015

Just wanted to take a moment and say how much I enjoyed buying my new car from Montrose mazda. Don Blake made the process very smooth and easy! I couldn't be happier with my new CX5 and the service I received at Montrose Mazda.

ruth haggard

24 de jul. de 2015

The representative was very personable and patiet. he listened to what I wanted and found the car I was looking for. I would come back again.

author

22 de jul. de 2015

I looked at a vehicle that has been advertised for over a month. I actually really like the car but thought it was priced to high (it was a 2008 Mazda). I asked the salesperson to come down on the price and without thought he declined, and then proceeded to say that he would ask the person in charge of pricing. That took all of 2 minutes. I gave him my bottom line and he refused it, so I left. Two days later I look on the website to see if the vehicle had been sold and to my surprise they dropped the price. Why drop the price two days later, when they could've done when I asked and had a sale? I personally feel that they all could learn from customer service training.

Thomas Miranda

18 de jul. de 2015

W had the pleasure of being helped by Igor. Igor is the friendliest salesperson i have ever met, and extremely knowledgable abour the Mazda product line. We felt very comfortable at rhe dealership and were treated very well by all of the staff. We would very much recommend this facility of anybody interested in purchasing a vehicle.

edward kawa

16 de jul. de 2015

We are very well satisfied with the service and knowledge that Igor provided for us. He explained everything to us from A to Z Very courtesous to us and I will recommend family and friends to him. Again we had a great expierence . Im very pleased and look forward to my new Mazda and will always deal with the courtesous staff Thank you Ed and Sandy

brandon berhent

14 de jul. de 2015

Igor Tziporski was extremely friendly, helpful, and supportive while going through the process to get my GLI. Very good experience, no complaints.

dashira garcia

13 de jul. de 2015

thank igor tziporski for helping me get my mazda 6 like i wanted black with a sunroof i will recommend you guys to all my family and friends

melissa saxton

10 de jul. de 2015

Thank you Igor Tziporski for your help. You and Matt Radeff are the best! I'll recommend this dealership to anyone in the market for a new Mazda!!

Dawn Tabaj

10 de jul. de 2015

Igor has been so wonderful to work with. He really helped me get into the car that I wanted. Thanks for the great experience and go see Igor!

Jo

1 de jul. de 2015

I absolutely LOVE my 2008 Mazda 3! It is everything I asked for and more! I greatly appreciate Kaytee Hockey for being very patient with me because I have very little knowledge about cars and she took her time and asked me detailed questions to suggest a perfect car for me. I never expected to leave the parking lot with my Mazda, but I would not have it any other way. Now I truly know I have a friend at Montrose.

Seth, adam

1 de jul. de 2015

Seth Caliget at Montrose is the best salesman I have ever met. My father whom is mentally challengedo came in to purchase a used car. Seth took the time to explain things to my Dad and even presented the #s and features in crayon. My Dad and Adam really hit it off. They seemed to be able to quickly relate to eachother. I will send all our special needs friends to Montrose thx seth

Ronnie

27 de jun. de 2015

Jason Tomlinson and the whole staff at Montrose Mazda are the best! Love my new car and the fact that Jason kept his word and got the deal done and didnt try to waste any time.

Stephen Wilston

27 de jun. de 2015

I was in the market to trade my 2014 Mazda 6 for something new and wasn't sure how to go about it. In fact, my father and I did NOT intend to buy anything that day. Justin handled the entire situation with ease and set up something I didn't think possible. He is extremely professional and honest which are characteristics that I look for when doing business with someone. I will be sending my friends and family for sure. Thanks again Justin Volpe!

Carlos

27 de jun. de 2015

Jay over at Montrose Mazda did a hell of a job getting me into my new Durango. He wouldnt let me leave without that car and in hindsight, I'm glad because I love this truck. I thought everybody was real cool and I felt like I was buying from a nice place. If you are looking for a new car or nice used cars go over to Montrose Mazda on Brookpark and look for Jason. He'll hook you up.

Rickey Brown

27 de jun. de 2015

Our salesman Justin Volpe could not have done better. He stayed over two hours passed closing time to make sure my wife and my new CX-5 was gassed up, detailed, and explained every bell and whistle in detail. I was extremely satisfied and will be back for our next one. Thanks Justin and the Mazda Team

Chuck Horvath

27 de jun. de 2015

I wanted to just say how much I appreciate the time and concern shown to me throughout my search for a new car. I was given the Impression that Jason and his boss Billy really cared and considered my situation and low and behold, got me back on my feet and into a new (to me) car. Thanks for the courtesy and professionalism guys! Highly recommened Montrose Mazda, especially Jason and Billy. Great Team!

Sumiyyah White

27 de jun. de 2015

It was time to trade out of my 2008 fusion and I had no intention of buying a car that day. Justin Volpe was able to fight for me to get most for my trade and a great payment on a 2014 Nissan Altima with next to no miles. The car is wonderful and my experience with Justin Volpe was bar none. My husband will be back for his new car within a month and we want to deal strictly with Justinl Thanks Montrose!

Dennis Yocabet

27 de jun. de 2015

My salesman Justin Volpe was great. He got me financed when I didn't think I could and not only that but got me into a SWEET escalade. I am super satisfied and will be back with my friends and family. Thanks Justin Volpe and Montrose Mazda

Cleopatra Harvery

27 de jun. de 2015

We drove two hours to see this Jetta and Justin made sure it was clean and ready for a test drive. We were hesitant as always with car dealers (no offense) but Justin put us at ease. He was able to finance us even when others told us no. I appreciate how hard he worked to get this all accomplished for me and my Husband and we will be back for the next one!

Brian Martinez

27 de jun. de 2015

I had been car shopping for a while and became partial to the extremely competitive pricing that Mazda has to offer. Once my mind was made up I made the trip to meet with Justin who just could not have been better. He was attentive not only to detail but to my needs as well. His follow up for my well being has been superb to say the least. If you want to be treated like a human being, go see Justin Volpe at Montrose Mazda! Thanks again!

Jeffrey Chasar

27 de jun. de 2015

I went to Montrose twice looking for a beautifully priced BMW x-5 that was in stock. It was being serviced (which i was thrilled to hear) the first stop so I came back a few days later and Justin Volpe had the vehicle ready for me and fully serviced. He worked a FAST and EFFICIENT deal for me to where it was one hour on the lot for financing. Thank you so much Justin for a great experience and I will be sending all my family and friends in the future!

Joyce Giesige

27 de jun. de 2015

My husband and I were looking to purchase a new car for ourselves when we decided to stop at Montrose Mazda. Justin greeted us and made sure that we would qualify and boy did he do a good job. We were able to drive off in a 2014 Nissan Altima that we absolutely love. Thank you so much Justin and we surely will be back again!

Danny Kogler

26 de jun. de 2015

I came in with my mother with the hope that I could get financed into a diesel pick-up truck. I worked with Justin and he found the perfect truck for me at another store and within 24 hrs had it on his lot. I was approved, driving, and extremely happy! Justin worked hard to make sure I not only got what I needed but got what I wanted. Thanks again Justin, we will be back for sure!

Trina

25 de jun. de 2015

Just wanted to say how happy I am with my new Mazda CX5! The car is great, dealership is great and Don Blake was a pleasure to do business with.

Mike in Parma

23 de jun. de 2015

I walked in wanting to look at a Mazda6. I met Don Blake and it was smooth sailing from there. A couple hours later I was driving home in my new beautiful Mazda6! I couldn't of asked for a better experience. Don was great and got me the car that I wanted at a great deal! If you want a great car and a great experience go see Don Blake at Montrose Mazda,you will be glad you did.

Starsha jones

21 de jun. de 2015

I came into there office. I met with antwone my salesman.I told him I need a car in I will not waste his time if he don't waste mine. I had the best service ever Rick found me a car that I truely love. My mom bought a car from them 5 years ago in never had a problem out of her car. I trust them to the fullest as of right now. I was in the car less than 24 hours. So they did not waste my time at all in I love my car. Had a wonderful experience. Thank you all.

Phil Compton

3 de jun. de 2015

What can I say. I had an awesome experience at Mazda Dealership at Montrose. I had a Mazda CX-7 that wasn't going to make it another winter and I still had negative equity left on the car. I was turned down by other dealerships, so my back was against the ropes. But to make a long story short Justin Mrozinski in sales made what I thought was impossible very possible. Not only did he get me a great deal, he also helped me get into a brand new car. A 2016 Mazda 6. Thanks Justin and Adam you guys made my life so much more enjoyable. Phil

Mohamed Ali

30 de may. de 2015

Justin Volpe was my sales person and the fact that I purchased two Mazda 6's in one week for each of my children speaks volumes of this mans character. I am a very straight forward person who told Justin when we met what I wanted and how this was going to get done. He went above and beyond for me in such a sense that I was back five days later to trade my 2012 Subaru Outback for another new Mazda 6! Mazda is the team and Justin is the coach and I am now an avid fan! Thanks again. I will surely be back. .

Justine Konicki

30 de may. de 2015

From the minute Justin greeted me and we began to talk I knew that I was going to have a great experience. He was polite, Informed, and intelligent. He cared about what I wanted done and even went as far as arguing price with his managers to get me the deal of a lifetime. He also was able to get them to give me a great value for my trade when i didn't expect it. I am so happy with my new Mazda 3 and with the buying experience I had with Justin. He is truly MY friend at Montrose. Thanks again!

Ashley

30 de may. de 2015

I came in looking to finance a new mazda cx-5. I had some equity I knew needed to be buried on my trade and both Justin and Kyle made magic with the lenders and I was able to walk out with a fantastic deal on a new lease! You guys both rock and I am so grateful! My family will be customers for life :)

Goldie Rivera

30 de may. de 2015

I met Justin trying to trade in my old Mazda. He treated me so well and made sure I got on trade what I derived to get. We went on two test drives together and I am not sure that it could have gone any better. He secured a fantastic rate and payment white explaining all the cool bells and whistles the car had to offer. I was skeptical abut wanting to shop around and get the best deal but after speaking with Justin in depth I decided to stick with Justin. I have no regrets. Thanks again from the bottom of my heart Justin and thanks to the Mazda team.

Eugene Owens

30 de may. de 2015

My wife and I did not expect to be able to get a new vehicle the first day we went looking. Justin Greeting us at the door and sat us down to gather knowledge regarding whether or not we could buy. Justin then took us an a fun test drive and the car was great. We were in love instantly! Once I had the car picked out that I wanted Justin worked hard to get me the best possible deal. He took the extra time after hours to make sure that we were okay. We still even chat via text today. I am going to send everyone I know to go see him and I am now a Justin customer for life (And Montrose Mazda) Thanks!

Lisa Dean

30 de may. de 2015

From the moment Justin greeted us at the door I felt like my husband and I were at ease and comfortable with him. We briefly went over what we were trying to accomplish and Justin was quick and efficient in finding us the right deal for our situation. My 2012 Passat is the talk of the family and we could not be any happier. Go to Montrose and ask for Justin Volpe. He will make sure that you leave in something that pits perfect for you. Thanks again Justin!

Lauren

22 de may. de 2015

I just bought a Mazda CX-5 and absolutely love it. I visited many other dealerships and when I got to Montrose Mazda and talked to Mike Frey I knew I had found my car. Mike offered us great service and was very knowledgeable on everything about the car. He helped us out a lot and worked with what we wanted out of a car. If you go to Montrose Mazda I highly recommend talking to Mike, he was a HUGE help. I also recommend the cx-5. An awesome car.

Katelovescats

20 de may. de 2015

Justin Mrozinski was an all around great car salesman. He was very personable and knew everything about the car we were looking at. Overall, a very enjoyable experience.

grandma mary

20 de may. de 2015

leased a mazda 3 through Justin mrozinski. he was very knowledgeable with regard to the features of the car and dealt with us in a professional but personable manner. he made leasing this car a pleasurable experience. will definitely recommend him to others. it's too cold in your building!

Linda

19 de may. de 2015

I recently purchased a mazda cx5 from montrose. My salesman Paul peoples was very helpful in our car buying process. Our family loved our experience and we love our cx5. Thanks Montrose.

Janet

10 de may. de 2015

I purchase a Honda Pilot from montrose. I don't have the best credit but Kaytee and Kyle help me get the SUV that I love! The check engine light came on. Kyle made sure it was taken care for me and I have not had an problem since.

D.P.

6 de may. de 2015

I went it with a plan to leave with a Dodge Dart and Paul Peoples made it happen. He listened to what I wanted and even allowed me to look at a few other cars on my list while I was there. He was not pushy at all when his manager wanted me to leave with something else. Over all I enjoyed the relaxed no pressure atmosphere of the dealership and its employees.

Anthony

29 de abr. de 2015

I recently purchased a 2016 Mazda 6 from Montrose Mazda. My sales person Paul Peoples was very knowledgeable about new mazdas, and seemed very down to earth which made the car buying process very fun. Montrose also had a very unique show room, which serves free refreshments and open wifi. Overall I really enjoyed my experience and i love my new Mazda 6.

Paul and Tracy

26 de abr. de 2015

We bought a 2011 Mazda 6 today and we love it!! Antwan went above and beyond to get us in a car by working out financing and figuring out what our payments would be on several cars. We fell in love with a Mazda 6 and due to having a small child only 1 of us went to the dealership to check it out. On the test drive Antwan came with me to our house so my girlfriend could see the car. We decided that we wanted this car and he called back to the dealership to get the paperwork started to lessen the time we had to spend with an active 2 year old in the dealership. Antwan did even better and said I could sign the paperwork at the office and then would bring the paperwork back to the house for my girlfriend to sign so we didn't have to sit at the dealership and sign papers and wait for everything to be finished. Antwan was super friendly, extremely personable, very helpful and there were no high pressure tactics. He helped us find a car that fit our family and our budget and made it as easy as possible to purchase it. Antwan is unlike any car salesman I've dealt with and if you need a car salesman who will go above and beyond to get you the car you need ask for Antwan!

Jeffrey & Yvonne Green

24 de abr. de 2015

The sales person Sydne Moore very friendly & professional, courteous and helpful they took care of the process

Mark & Rudi

15 de abr. de 2015

We proudly bought a used Toyota Sienna from Mike Frey and had a truly wonderful experience. Although we were at a Mazda dealership, Mike was very knowledgeable about all the features the Toyota offered and he answered all of our exhaustive questioning. Mike's down-to-earth, low-pressure sales approach made my wife and I feel very comfortable. When negotiating the price, we were concerned that our offer would be rejected because the VP of the dealership, Brad Wolkov, was in the building and we were convinced he would hold their price. We were pleasantly surprised that just the opposite occurred when Mike explained the VP gave us a tremendous deal by not only accepting our offer but also including painting of both bumpers. We couldn't be happier! As we drove the van home, my wife noticed a small crack in the windshield but we had already signed an "As-is Acceptance" agreement. When I called our salesman, Mike Frey, the very next day we were expecting to hear that we already agreed to buy the vehicle as-is. Again to our surprise Mike went out of his way and replaced the entire windshield at no cost to us. We highly recommend working with Mike Frey who is an honest sales person and a pleasure to work with.

Kevin M

7 de abr. de 2015

David B was great salesman and down to earth would recommend him to anyone

Dianne

6 de abr. de 2015

I had the most wonderful experience when buying my new 2015.5 Volvo S60. My sales person, Cindy Harley, and the manager Carlos, went above and beyond meeting any expectations. They were friendly, helpful and very informative about any questions in regards to the car and what it had to offer me for the price, the buying process and introducing me to my new car!

Teresakpack

5 de abr. de 2015

I loved talking with KayTee. I will be back to buy a car.

Sandi McCarty

3 de abr. de 2015

I went to Montrose Volvo with the intent of taking a test drive. I dealt with Cindy Harley who was very helpful. I drove both an S60 and S80. Cindy explained the differences between both models. I ended up purchasing the S60 that had the options i wanted. Both Cindy and her Manager Carlos made me feel very comfortable and not rushed through the whole buying process. Cindy took the time to go through all the features and helped me set them up to my preferences. Overall the entire experience was stress free and very pleasant.

E.S.

2 de abr. de 2015

Simply put, an overall great experience. I'm 20 years old and this is my second car, 2012 mazda 3. I started off with a lil'ol civic and to go from that to this... Wow. Overall very friendly people, granted they're friendly since you're a possible customer, but just as much, everyone there seemed generally helpful and kind. Employees were very well knowledgeable and had the resources for questions they did not know the answers to. Again, easily a great place to buy from, financing was workable and not fixed, same with the price of the car. They're just relatable employees, they could look at this from my POV and worked with me to figure everything out.

Chris and Gina

22 de mar. de 2015

We LOVE our new Volvo and are so grateful to Sandy and Carlos for offering a wonderful and painless experience in purchasing our car. It was a no pressure and pleasurable experience all the way around. We couldn't be happier with the sales and management at Montrose - and of course, our new car! Thank you!

Jeffrey Zipf

17 de mar. de 2015

in January I bought a 09 Mazda 6, from this dealer. The dealer had to do work to the car before I could take it. They dropped car off to me the next day. The car had a broken fog light cover when I got it. So I called the dealer back they told me they ordered the part to fix it. I took the car back to get it repaired, they glued fog light cover back in. Took it back manger asked if I would bring it back when the weather was better so he could look at it. Went back talked to the used Car Manager (Kyle Pisani), he told me he would have there painter put clear glue over it. Last time I checked glue doesn't hold a fog light in. The manger was very rude arrogant person. Told me that's how the other one was in there, and it was that or nothing. If the staff has to deal with him on a daily basis, I feel bad for them. He shouldn't be treating anyone the way he treated me. Should be an fired employee of montrose mazda. Side note the sales people were very good people Rick Gamiere finance manger and Norm Sales did a great job.

marc r

10 de mar. de 2015

bought a car and prior to purchase they had the passenger rear rim welded due to crack. found this out when i had a front rim crack discovered. at that time there was another cracked rim discovered. repairs were done after much dialogue. low and behold, the first fixed rim suffered a catastrophic crack where it was fixed previously. I was advised that they repair (even though it supposedly had a year warranty) wouldn't be covered. nor would the scrapes that were caused by the repair shop on my front valence. an excuse at every turn. i would never buy from them again. period

New Clevelender

24 de feb. de 2015

This was my first time ever purchasing a vehicle, which inevitably will always be an intimidating experience. However, the first time I walked into Montrose Mazda, Don immediately put my mind at ease and was extremely helpful and patient as I test drove a couple of vehicles and went through the process of making a decision. He was professional, approachable, and went out of his way to ensure that I received the best deal when it came time to purchasing my new Mazda6. I would highly recommend asking for Don if you are considering purchasing a Mazda!

Amanda Duvall

1 de feb. de 2015

I recently traded in my Mazda 3 for a 2014 Mazda CX-9. Jason Tomlinson was great with getting me all the information and expediting the process. His customer service was stellar, and I am very pleased with my new vehicle. I would love to work with him again in the future. He appreciated my valuable time and my financial boundaries. Overall a great experience. Thanks Jason!

J Bennett

18 de ene. de 2015

Bought a 2007 Mercedes SLK 280 as a gift for my husband. My salesperson, Sandy, was courteous and beyond helpful in expediting the sale, as were all of the staff I interacted with during the buying process. I got a great deal on a beautiful vehicle. Highly recommend! Would visit this dealership again in the future.

Chris

17 de ene. de 2015

I purchased a pre-owned S60 from Sandy and was impressed. He was very helpful throughout the entire sales process and I left confident I made the right decision buying from Montrose!

Darryll "YoYo" Fontaine

16 de dic. de 2014

I really have to say im not a fan of spending my hours and hours in a car dealership on my only off day but Kara Parschauer made it the most pleasurable and seem like i was there for an hour. She was extremely professional, informative and most important personal! Because of her i will be personally referring many of my business and personal connections to Montrose Mazda. Thanx again for everything! ..p.s. I love my car!!

Denise

15 de dic. de 2014

I purchased Volvo's XC60 in September 2014 from Sandy at Montrose Volvo in Cleveland, Ohio. I had a red carpet buying experience from this dealership and everyone in the dealership was very helpful and knowledgeable. This vehicle is solid inside and outside and has so many safety features that other SUV competitors fail to offer. I'm pride to join the Volvo family. 100% satisfied with the dealership. I recommend you visit Montrose Volvo, Cleveland, Ohio and experience class one customer service.

Pearl's Daughter

9 de dic. de 2014

Antwan was the best he is such a gentleman he sold me a 2010 Dodge Van which I absolutely love and all my grandchildren love so much room we can't wait to go to Amish country in it Thanks Antwan you're the nicest car saleman truely ! Montrose should be lucky to have you

Dan and Heidi

24 de nov. de 2014

We've never had such an amazing experience buying a vehicle where we felt that the salesperson was actually working for us, not against us. Don Blake had our best interests in mind when he helped us with the purchase of our CX-5. He was very knowledgeable, professional, informed, polite, courteous, patient and above all made our car buying experience a total pleasure. Also, what was very impressive was that there were no high pressure sales tactics to buy from Don Blake. The best thing about meeting Don was the feeling that Don was on our side and understood our situation and what we needed to accomplish that day. We highly recommend anybody looking for an awesome car salesperson to see Don Blake at Montrose Mazda.

Jenny

24 de nov. de 2014

After doing a lot of research, test drives and dealing with a lot of dealerships, we came into Montrose Mazda. I was first impressed by the internet quote on the website. Many dealers want to set the MSRP or quote an internet price that is not their "real" number. Those dealers end up playing a huge game that nobody should deal with. Montrose put down their REAL price, gave incentives back to the consumer, and it was lower than invoice. Coming in lower than invoice was quite honestly the reason why walked in the door. We cross-compared 6 other Mazda dealers in Ohio and this was the only dealer that was upfront and honest about true pricing, right on their website. Michael Frey was a knowledgeable salesperson. He understands cars well and he understands the competition in comparison to the Mazda CX-5 that we bought. He ensured that we got what we needed and that he explained all options to provide us with the best possible information to make an informed decision. We felt that he did that to ensure our satisfaction, not to just sell the highest profitable vehicle. Not only was this a hassle free experience, but we were fortunate to be in and out of the financing department in no time at all, since we were on a tight deadline that evening.

carl

11 de nov. de 2014

I went in hoping to get anything and I left with a great Corolla. Dave was friendly and very patient. He made me feel comfortable with my situation and helped me start to rebuild my credit. I will tell everyone I know to go see dave. If you need help, Dave is the man!!! Carl S.

Tyler

27 de oct. de 2014

Not only did Luis help me get the car I wanted around my busy schedule (answering my numerous texts, doing the credit app over the phone ahead of time), his service and attention to deal in-person made it clear to me that he was not only good at his job, but he genuinely cared. I had my 5 year old daughter with me at the time of my purchase and he made sure she had juice and cookies, paid attention to her, and even got change for a dollar from his own wallet for her because she wanted to throw some coins in the fountain, and I didn't have any change. I would go back to Luis Reyes & Montrose for my next purchase, and have already pointed friends in his direction to get taken care of when looking for a new car.

Ryan Stadalsky

27 de oct. de 2014

I was looking for a new car so I stopped in to see and Matt Radeff showed me a few vehicles and I really like the cx5 Matt told me all about it he was very knowledgeable about all the vehicles ! Was a great experience would recommend anyone to this place

Shep

23 de oct. de 2014

I just bought a previously owned chevy aveo as a second car for work and man what a great experience that was. My salesmans name is Luis Reyes and he definitely went the extra mile to get me taken care of. I haven't been able to get around because me and my fiance are sharing a vehicle, and today I was at home with my 18 month old and Luis actually offered to bring the vehicle by for a test drive. The best part was him asking if I had a car seat to bring my baby along to and I did. There was no real pressure, he kept me relaxed and even got on the phone to speak to my insurance company for me. And finally the best part is that me and my fiance both have to work tomorrow and Luis said no problem take the car today and i'll meet you at your job tomorrow to finish the paperwork! I'm gonna recommend Luis to all my friends and family. Sincerely, Sean Shephard

Jeffrey D

19 de oct. de 2014

Today I bought a brand new 2015 Mazda 3 from Luis at Montrose Westside on Brookpark Rd. I experienced a breakdown with my old car earlier in the week and Luis came to my rescue. He's my hero! Working closely with him at Montrose he was able to get me some salvageable trade-in money for my broken down car, work closely with the banks to get me the best interest rate possible (despite my not-so-good credit), and set me up with a beautiful new car that I could fit into my budget. I felt like Luis was honestly trying to get the best deal for ME and not pressure me into something I wasn't comfortable with. I highly recommend that anyone looking for a great deal on a car go see Luis and the great people at Montrose Westside! Tenemos un amigo en Montrose!

Jeffrey D.

18 de oct. de 2014

Today I bought a brand new 2015 Mazda 3 from Luis at Montrose Westside on Brookpark Rd. I experienced a breakdown with my old car earlier in the week and Luis came to my rescue. He's my hero! Working closely with him at Montrose he was able to get me some salvageable trade-in money for my broken down car, work closely with the banks to get me the best interest rate possible (despite my not-so-good credit), and set me up with a beautiful new car that I could fit into my budget. I felt like Luis was honestly trying to get the best deal for ME and not pressure me into something I wasn't comfortable with. I highly recommend that anyone looking for a great deal on a car go see Luis and the great people at Montrose Westside! Tenemos un amigo en Montrose!

Very pleased

13 de oct. de 2014

I was very pleased with my purchase at Montrose Mazda. Don Blake made the process a delight. He answered all of our questions and he really knew what he was talking about when it came to the differences between the cx5 models. Found out what we wanted and showed exactly what we asked for. Love my new CX5 and would highly recommend Montrose Mazda and Don Blake!!!

Bonnie

13 de oct. de 2014

I had been researching cars for several months, several different brands. Taking test drives. At most of the other dealerships they immediately wanted to close the deal. Matt Radeff was very professional, knowledgeable and courteous, and never pressured me into a sale. He was also able to find the car I wanted in the color I wanted when other dealers said they would have to order it and I would have to wait 12 weeks! He also had the car ready a day earlier than promised. Matt was great throughout the entire process. He also worked with the sales manager to get me the best price for my trade ,much better than any other dealership, even the preferred dealership of a national radio show. I will definitely recommend Montrose to my friends.

Taja E

6 de oct. de 2014

I initially went to the dealership two years ago to buy a vehicle. My sales representative was Luis Reyes and he was phenomenal. He went above and beyond to ensure I had the best deal and the car that best fit my needs. Due to my excellent past experience, my husband and I went back to purchase another vehicle. We worked with Luis for the second time and he was great. We were provided with a personalized visit that was informative and helpful. I definitely recommend this dealership!!

Rae Salhieh

2 de oct. de 2014

I just purchased my first Volvo XC70 2 days ago and loving it. I would like to acknowledge the great professional service we received from Mentrose Volvo of Cleveland. A note of great appreciation to their sales person CINDY HARLEY. She's a true professional, curtious and knowledgeable about what she is representing. I love the fact that she was not pushy and she goes out of her way to get you answers to questions shes not sure about.GREAT JOB CINDY!!

Ella

30 de sep. de 2014

When we started looking for a car, my husband and I visited several dealerships before we came to see the Volvos at Montrose Westside. Since it was to be my car, I really just wanted information and a chance to test drive several models without any sales pressure. And that's what we found! Salesman Sandy Lazarowicz was very friendly and knowledgeable. Because of his engineering background, he easily explained the differences between the models I drove and answered all my questions without hesitation. When we decided on a model, we were satisfied with the terms Sandy and his manager Carlos offered to us. And - when it came time to take delivery, Sandy saw to it that the Service Dept. worked extra hard to have the vehicle prepped and ready a day early! Thank you, Montrose Volvo. Keep up the great customer service!

Heather

8 de sep. de 2014

My recent visit to Montrose Volvo turned out to be my most positive buying experience. Cindy was a pleasure to deal with. She was very knowledgeable about the Volvo brand and about my model in particular. I give her my highest recommendation.

Connie

2 de sep. de 2014

Very happy with ourpurchase of a 2015 Mazda CX 5. Don was our salesman who answered all our questions and never pressured us into buying. We felt very comfortable with our decision and we were able to take delivery of our car the next day. We had been looking for a new vehicle for a few months and had been through all kinds of scenarios.

KarenN

28 de ago. de 2014

We purchased our second Volvo, a 2015 XC70 wagon, on Monday. Cindy Harley was thorough and patient with our many questions. At no time did we feel pressured by her or Carlos Dague, the sales manager. The process was smooth and everyone at Montrose Volvo was professional. Montrose Volvo has been servicing our XC90 for six years now. It's been one of the best customer service relationships I've had with any business, ever. The service staff is professional, efficient and courteous. I highly recommend this dealership to anyone who drives or wants a Volvo.

John

1 de ago. de 2014

This is a great place to purchase a vehicle hands down! I purchase a new Mazda 6 from Montrose West side Campus on Brookpark Rd. about two weeks ago. The sales professional that assisted me CJ, was very knowledgeable, courteous, and professional with my wife and i during the entire process. He even show me how to activate some of the special features before I drove off the dealership campus. He made us feel welcome and we did not feel any pressure or hassles. CJ got to down to business determining what I was interested in and did not waste time finding me options to choose from. Nice Job CJ. Jessica the finance manager was also very helpful in making sure that we had everything that we needed to have peace of mind in protecting our investment. Thanks guys for for making or visit to Montrose an enjoyable one.

Shela Slapakovs

31 de jul. de 2014

I wrote a brief review recently and as I read it I noticed that one of my ratings showed 2 star. I would like to correct that, it was a complete accident. The buying experience was actually very easy and everyone involved in the process was very helpful. All of our questions were answered clearly and nothing was overlooked. My apologies to Cindy and Carlos. Please disregard it. Thank you!

Shela slapakovs

26 de jul. de 2014

I just leased the XC60 and I am so impressed with it. I had been driving an Audi and was actually a bit nervous to transition to something else, but I am so glad I did! It's been a fabulous drive and I am completely satisfied. I am also impressed with Carlos and Cindy who were so friendly and did not add any unwanted pressure. They were wonderful to work with in every way possible and I will definitely recommend them to anyone. Volvo is a solid vehicle (can't say enough about it) and pleasing to the eye. Thanks again!

Will

19 de jul. de 2014

I came into Westside Mazda dealership for my second vehicle after a rather sharp VW GTI caught my eye. I had a VERY tough situation -- credit, recent accident, and I'm young; so going in, I wasn't sure what to expect. I sat down with Don Blake, and immediately my anxieties were eased. Don worked tirelessly to get me into the car I WANTED. Not once did I feel pressured into a situation I was uncomfortable with, which was something I was worried about considering my situation and past dealings with other dealerships. The professionalism I experienced at this dealership is unmatched in my books, all the way through. From the moment I walked in, through the buying process, in financing, and even as I drove off the lot, I felt these people took care of me, like they were there to make sure I was happy; and by gosh was I. I now have a SWEET GTI that I feel proud to own, and have Don Blake and the people of Westside Auto Campus to thank for that. I will forever be grateful for what they did for me, and I seriously recommend giving this group of individuals a visit. Thanks again for everything!

BGSUfan

15 de jul. de 2014

C.J. was a great salesperson, hopefully the car lives up to his salesmanship. Was receptive to bargaining but should have taken that as a key to ask to go lower on the monthly payment. Not overly pushy but assertive and didn't give us much chance to deliberate.

LarryTV

29 de jun. de 2014

I have been dealing with Montrose Volvo since moving to Cleveland in 2012 (Service for my 2009 S80), and I have never been disappointed. I visited the showroom today looking to see if I couldn't save money while upgrading to a newer model Volvo. Sandy Lazarowicz, Carlos and Adam did an outstanding job in finding just the right car to fit my wants and needs. I went down in size to the S60, because I don't need the back seat as much any more, and I liked the fuel efficiency of the S60. Having moved "Back East", I also enjoy the fact that my S60 is an AWD vehicle, which will make winter-time driving a much safer prospect. The people at Montrose Volvo are outstanding, and Sandy was especially entertaining and efficient. I will return!

Chris

25 de jun. de 2014

I am living in Columbus but returned my Mazda3 at the end of its lease to Montrose for a new 2014 Mazda3. I dealt most with Carly Neubert and she was great to work with. I was only in town for a day and had been in contact with Carly several times before my visit. When I arrived she had the cars that I was interested in detailed and ready to go for a test drive and much of the paperwork had already been filled out by her. She was very professional and attentive to what I was looking for in options and terms of the lease. She really made the process pressure-free and stress-free. I highly recommend working with Carly. I also worked with Phillip Stadalsky during the financing process. He was also very professional, attentive, and clear in explaining terms of the lease and everything that I was signing. Overall, I had a very good experience at Montrose and dealt with great people in getting out of my old lease and into a new Mazda.

Bonnie A.S.

22 de jun. de 2014

Was very friendly and helpful. And answered any questions.

Volvo fan

18 de jun. de 2014

Pleased with the service, patience and no pressure at this dealership. Dave was/is our guy. We had stopped in a couple times and were in no rush to buy, unless the right used vehicle came in. Never felt pressured to buy, and they offered to help locate our vehicle of interest. We did not get any responses regarding that, but our minds changed based on our own research and decided to go new. Dave helped us and was very nice to work with.

markN

16 de jun. de 2014

I bought a car over the internet and never even saw it in person or drove it but these folks were tremendous to deal with. They were efficient and focused on my needs. Also, very flexible to help with shipping and no crazy add-on dealership fees / costs.

Fred

13 de jun. de 2014

Give used car salespeople a bad name. Showed me a vehicle that was not even ready to buy, and then takes me over to another vehicle that I was not even interested in, even after we talked about and agreed on what I was looking for and could afford. Then said they can send someone down to another location to pickup a vehicle that I was interested in and never called me back. No thanks Montrose.

F16

9 de jun. de 2014

I drove all the way from Kent to Cleveland for nothing. Very poor.

MB

4 de jun. de 2014

We worked with Cindy for nearly a month - she diligently searched for the exact car I wanted. A Soul Red Mazda 3 i Grand Touring Hatchback. Where other dealers said it couldn't be found-- she never gave up! Thank you Cindy-- love my car.

Won't be back again!

27 de may. de 2014

They are not knowledgeable what so ever they don't pay off your trade vechicle for months any other dealerships do that in a week they have nothing but idiots working there if you wanna deal with Mickey Mouse type of. People go there they love to give you the run around also this is a poorly run dealership and is the worst I have been to and bought from!!!

JAOKC

27 de may. de 2014

My first experience leasing a car was great! The car really sold itself, and Matt presented the features of the car very well. The test drive was a great way to get familiar with the car, and Matt knew what to highlight as he drove first, and then let me drive back to Montrose. I also have to credit Carlos for making the deal too good to pass up. Thank you for your efforts, and I will recommend Montrose to anyone in the market.

Walt in Bay

21 de may. de 2014

Drove away in our third Volvo today. The last two from Montrose. Todays car from Sandy Lazarowicz. Sandy and his manager, Carlos, were great. On Monday we took our 2008 S-80 in for a slow leak in one of the tires. Started to look at the cars on the showroom floor while the service department fixed the leak. WOW the difference in safety equipment from 08. So Sandy showed us around the 2014's. We decided it was time to upgrade. Sandy and Carlos did their best and we made a deal. Adam walked us through the finance process smoothly. So now we can continue to work with Matt and the other folks in service. If you want to work with a professional team this is the place to go.

Kortney

11 de may. de 2014

We leased a Mazda CX5 yesterday from Cindy at Montrose Mazda. We were working with several dealerships but our experience with Cindy was exceptional. She was honest, trustworthy, straight forward, and friendly. She made our car purchase painless. We will def. work with Cindy when we purchase again. Contact Cindy for a car buying experience unlike others! :)

Volvo Family

7 de may. de 2014

Kudos to Jeff James at Montrose Westside Auto Campus for selecting the perfect Volvo XC70 for us! He made sure that we found the right car to fit our needs, then made us a good deal. We are very satisfied and would recommend Jeff James and Montrose Westside for your used car needs.

KJF

7 de may. de 2014

The entire sales team I worked with at Montrose was amazing..salesman, John Randall, sales manager, Jeff James and finance manager Robyn Nowak. I experienced the most friendly, professional and amazing customer service from the moment I called and spoke to John. They all made my travel from Pittsburgh for a 2011 Range Rover well worth it. John searched far and wide for an operating manual for my vehicle. He made sure the vehicle was detailed to my satisfaction. Jeff James appraised my vehicle sight unseen for 4k more than I was offered in Pittsburgh. When I arrived at the dealership with my trade, the original offer for my trade stayed the same. Robyn in finance was patient and answered all of my questions. She even worked on my deal while she was on vacation. I won't be in the market for another Rover anytime soon but when I am, I will definitely make sure I revisit Montrose.

Nate Z

4 de may. de 2014

I had a great experience buying a car. I would highly recommend working with Matt Radeff. He was knowledgeable, and made me feel comfortable. He understood what I wanted and didn't try to up-sell me.

Lynn Nigro

2 de may. de 2014

Cindy Harley was pleasant, knowledgable and low pressure. I ultimately decided against the vehicle I test drove but would definitely go there to buy a car in the future.

Kandice C.

2 de may. de 2014

This was my first new car purchase so I was a little nervous at first. But my salesman Don Blake made my experience very easy and laid back. He answered all of my questions, and was overall very pleasant to work with. He gave me a great deal on my new Mazda3, and quickly found one in the color that I wanted since they did not have the color available! I would definitely buy from Montrose Mazda again!

Travis

28 de abr. de 2014

Went to montrose Mazda of Cleveland with pre-approved financing for a mustang gt not having the best credit I was prepared for a high payment my salesman Matt radeff and manager kyle worked real hard and got me a rate 7% lower than I had thank you guys so much everyone there was friendly and professional I live in lake county which is nearly an hour drive I went there because they had a large inventory as it turns out they had the full package only wish I had found them sooner I do know where my children will be getting their cars from thanks again for the great car and the big savings $$$$$

Alex J.

28 de abr. de 2014

I recently bought a 2011 volvo c30 from monstrose volvo and my salesmen, Sandy, was very helpful and very informative about the car. I wasn't looking at volvos but once I was able to go for a test drive I was sold on the car. I'm 18 and the workers treated me right and my car was in the showroom and they allowed me to drive it the first day I went to look. I am now enjoying my car and will definitely go to montrose in the future! Highly recommend this dealership to anyone.

T.Betts

9 de abr. de 2014

We literally bought our XC70 Wagon over the phone! Matt Smith was our salesman and I really couldn't have had a more professional and courteous gentleman. He took my deposit over the phone on a Thursday, I came in on the following Monday and we picked it up on that Saturday. They made our experience a great one and would recommend this dealership to anyone that is looking for a great car. We absolutely love our car and Matt! I couldn't have asked for a better salesman. The showroom and service area are spotless.

Chloe G

24 de mar. de 2014

We recently leased a vehicle from this dealership and Don Blake was our dealer and he was very professional and great to work with. Everything went very smoothly. I would recommend Don to anyone!

James Janasko

22 de mar. de 2014

I would highly recommend this dealership to anyone. We have been involved since 2009, when we purchased a C70 convertible . We were not expecting to buy a vehicle today and because of our salesman, Sandy Lazarowicz and Manager Carlos Dague we purchased a XC90. Both of these individuals were most helpful in the purchasing of this vehicle. They provided us with knowledgeable information regarding Volvo safety features and other options that were revealed to us. We also felt absolutely no pressure from them. We were able to exhaust all of our options in a timely fashion and make a well educated decision regarding our purchase. We feel very good about our purchase because of your sales staff. They really know what they are doing and it shows. Thank you for providing us with a personal, knowledgeable and very positive staff to work with. This helped us tremendously with our decision making process.

Art mead

4 de mar. de 2014

I put money down on a car made arrangements to go look at a car they ore approved me for this car . When I went in the next day the manager stated that my time was up at 3 pm and he sold it to someone else. Manager stated things happen oh well will not go back or deal with this dealership again .

SRR

2 de mar. de 2014

Wanted to thank the sales team of Sandy, David and Manager Carlos for a pleasant car buying experience. They accommodated my needs on a great deal. I will definitely be back for my next purchase. Thanks again.

IreneY

19 de feb. de 2014

A few weeks ago I purchased an S40 Volvo, 2011, from Sandy Lazarowicz. Sandy and his manager, Carlos, were great. They never made me feel pressured, and were able to help with financing. Sandy's customer service is top notch. Last week I put in a 12-hour day at work, and when I got to my car the battery died (I didn't turn the lights off properly). I called Sandy for help, and he drove down to Fairlawn to personally jump start my car. He also reviewed the lights and discussed the proper procedures to jump the car should this happen again! If I had not been so tired, I would have called roadside service, but Sandy sensed my frustration and did not hesitate to drive down. I highly recommend this dealership!

Becky B.

16 de feb. de 2014

Had a great experience buying my first brand new car. Don Blake and every member of the team treated me like a friend and took their time answering every question I had. I will go back and buy again for sure!

Sarah

10 de feb. de 2014

Cindy was excellent person to work with, she made the process of buying a car less of a headache. I will definitely go back and work with her when I need another car.

Jared

3 de feb. de 2014

Looking for a quality used car can truly be a hassle, especially when you're searching out of state. John Randall at Montrose provided absolutely exceptional customer service to me with my search for a black Acura TL Type-S. John communicated with me on a daily basis for getting me the paperwork, personally examining the car for me, and providing honest feedback about what he thought of the car before I made the long trip to the dealership (I live out of state). Once I arrived at Montrose, John had everything done, the car was just detailed and serviced, and I was on the road within the hour with a beautifully maintained car. Will do business again!

Dave

27 de ene. de 2014

I bought a new Volvo S40, and a new Mazda 3 at this dealership. My wife has a Volvo S80. We have all of the service done on all three at Westside. The repairs are not cheap but I've a;ways been pleased by the quality of the work and the customer service. Every time I have work done I ask the service manager if they have any discounts or coupons and they always take something off the bill. In the Volvo department I either deal with Matt or Rodger and they are both very knowledgeable. With every service, including oil changes, they wash the car and vacuum out the interior. If I have a service that takes hours (like replacing a timing belt) they always give me a loner at no charge. My wife once had warranty work done on her S80 that took several days and they gave her a Jaguar.. The facility is very clean and it does not have that garage smell.

Rick O

22 de ene. de 2014

I want to thank Doug Reynolds for making the process of buying my new Mazda3 a great experience. Doug was the perfect salesman: great service, low pressure, had all the right answers and truly made my needs and questions his priority. Can not recommend him highly enough!

Ricardo Hurtado

19 de ene. de 2014

I knew some months back that I'd want the 2014 Mazda 6. I knew I wanted it in black and I knew I wanted a manual. I was driving a 2005 Mazda 6 Wagaon at the time. That was a great car with really no big flaws, aside from the high mileage, and I drive for a living. After obsessive reviews, I decided to look up stock just for the heck of it. I found exactly one black on black stick shift and it was at Montrose Mazda. I called and spoke to, connected with Cindy Harley. Let me tell you, she is awesome! Unlike the nightmare experience that many feel when going to a car dealership, the hulking, stalking, pressure riddled visits, this was the exact opposite. I sent an email, came in for a test drive and the whole time, this woman was just a joy to be be with. It was like car shopping with a favored cousin or sister. She didn't pressure me or make me feel at all uncomfortable. I made the decision which made me feel empowered. I loved the car and knew before I even came in , that that was the car I wanted. I was however on the fence with only two payments left for my car. She almost read my mind. She told me, hey, you drive a lot, this car is a top safety pick, the value is outstanding and most importantly, you deserve it. It wasn't a hollow "you deserve it". We had real conversations about our lives and families , trials and tribulations. It was just a great time. This is my first brand new car. Prior I'd always bought used. Let me tell you, I don't regret it. My car is awesome, I love driving it and I loved the experience. The finance department was stellar, despite my less than stellar credit. They were able to get me a rate better than my own credit union. I plan on refinancing , but the bottom line, I gave them a monthly payment target and they hit it! My wife and I bought a 2011 Malibu from the Montrose Kia in Sheffield and we had a similarly pleasant experience. That's just their way, and what a great sales model. I came to find out the same great salesman for my wife's car, trained Cindy Harley. No wonder they were both such awesome car buying experience. I encourage you to go to Montrose, test drive a Mazda and most importantly, find Cindy Harley. It was like buying a car from Mrs. Claus!

Chris S

18 de ene. de 2014

I recently purchased a used car from Montrose Mazda. The salesman, Matt Radeff is top notch. I told him what my needs were, put me in to the right car at the right price. He is no pressure and made the car buying experience great. I am going to recommend Matt to all of my friends and family when they are in the market for a vehicle. I have bought cars in the past, and this was a great experience. The new car manager, Phil Stadalsky, was top notch as well, doing all he could do to get the deal that was right for me. If you are in the market for a new or used car in northeast ohio, I highly recommend this dealership. I have never had a car buying experience as well as I had at Montrose Mazda!

Peter Kouris

4 de ene. de 2014

I bought my "New" 2006 MX-5 in Indiana but, I was so impressed with Montrose that I'm sure I will get my Miata serviced there! The 2008 MX-5 on their lot was beautiful but, it was an automatic. Not my cup of tea.

JDSunset

20 de dic. de 2013

Loved the staff. Don Blake was extremely helpful. Full of answers and advice. The car was in good shape and the process was simple and understandable.

Diana

30 de nov. de 2013

Don Blake and the team at Montrose Mazda did an awesome job getting me in my new 2014 Mazda 6! No pressure and extremely friendly and helpful! Will recommend them to all my friends!!!

Mazda3iTouringOwner

28 de nov. de 2013

It was a blizzard on Monday, November 11th, but I needed to continue my car shopping. I live in Canton, Ohio, one hour and ten minutes from Montrose Mazda of Cleveland. After looking at a specific car at Park Mazda, I wanted a second opinion on the price of the car. So after arriving at 8:00pm at Montrose Mazda, an hour before close, my salesman, Jonathan Madera, explained the value of a pre-certified vehicle, which the car I wanted was NOT. Despite the blizzard, Jon offered to drive a car around front and clean the snow completely off to test-drive a Mazda3 i Touring. I had no intention of buying a car this far from home, but buying a used car and dealing with used car salesmen is not a fun experience. This time it was different. I came away satisfied and trusted in the quality service, despite the conditions of that night. Two days later, I returned to purchase the car, and noticed some long scratches on the hood and front door, that I would not have notified due to the snow storm. Bryan, the "paint guy", of the dealership, did a phenomenal job in buffing out the scratch marks cost-free. Thank you Jon and Bryan for an exceptional experience that is hard to find.

CJayTman

25 de nov. de 2013

Don Blake has always made a low pressure, great buying experience.

DonaldD "ripped off"

19 de nov. de 2013

On September 6, 2013 we purchased a 2012 Dodge Caravan. When the sales packet was signed the finance manager Adam Partridge had included a "GAP" insurance policy for $791.00. This is supposed to be an optional choice. We were not asked if we wanted it or not. The paper was hidden among the loan documents for the bank. The next day we discovered the "GAP" policy and tried to cancel it. Well the finance manager told us to come into 9600 down the Road to sign the cancellation papers. We did sign a paper but he never cancelled the policy and would not return our repeated calls to him. He totally ignored us. We called the office manager she too did not return our calls. Well it looks like we are stuck with a $791.00 "GAP" insurance policy that we do not need or want. We were unknowingly forced into this policy by the finance manager and they refused to give us a choice for the optional cost. We will never recommend or buy another car at your dealership.

Kelly

16 de nov. de 2013

I have been shopping for a used Corolla for a long time now...Jeff James made my buying experience so much better than any dealer I've gone to. He was professional, kind and funny. Made what is normally not a very fun experience into something bearable and actually enjoyable. Jeff and Robyn in financing made a fantastic team!

Fred

14 de nov. de 2013

This was my first expereince with Montrose and I would happily do business with them again. I live in Knoxville, TN and was able to work with Cindy Harley by email and phone to quickly get my questions answered, agree on a price, and make logistical arrangements to travel to Cleveland to pick up the car. Montrose also offerred to complete the deal without my visiting their campus and deliver the vehicle at a reasonable price - but I elected to drive it home myself. They picked me up at the nearby airport without any problems and I was on the road home about three hours later. Cindy was very helpful and quick to take care of any questions or tasks to help me and complete the process. I am enjoying the car, recommend Montrose (even if you are not in the Cleveland area), and working with Cindy was truly a pleasure. I feel I can contact her with any question or issue and she will quickly and personally respond.

The Lassen's

11 de nov. de 2013

Montrose of Cleveland is excellent ! David Slaby is a wonderful salesman. Carlos, the manager was great to work with. They made the process of buying a new car very easy. Very nice people ! We love our new Volvo.

MNT

3 de nov. de 2013

I encourage you to go see Sandy at Montrose Volvo. He was knowledgeable, patient, didn't try to sell us anything we didn't want and specially arranged to come in and meet us on his day off so we could pick up the car.

Mazda3Lover

25 de oct. de 2013

This was my first time buying a new car and I had shopped around and got a quote for the same car in a different color from Bass Mazda, and not only were they cold people at Bass, they also did not even try to give us a good deal on the car. I returned to Montrose Mazda for the third time where I insisted I speak with Don Blake, whom had helped us test drive these cars on two other occasions. I came prepared with my price and was able to get a great deal, $1000 cheaper than the other place. They also did not require my trade-in to be appraised immediately upon walking in, like Bass Mazda, which I refused to do. Overall I was very satisfied with Montrose Mazda and their customer service. We were going to pay the car off outright. We of course had to talk to the finance manager about getting a loan either way, they weren't going to let us go without it, you know how that goes. We were never thinking about getting any kind of loan, why would we? I left the dealer with a 6 month loan that will end up saving me even more money. I will also be able to raise my credit score by delaying my payments, and the interest I will owe will be less than the extra pre-tax discount that I got for doing the loan in the first place!

AudreyL33

23 de oct. de 2013

I have just recently purchased a Mazda CX5 Touring! I love it. This was a great experience. My sales rep Matt was very patient with me and very informative on every aspect about my new car. This was my first experience buying a brand new car and I felt very comfortable driving off the lot in that CX5. A few weeks later the service department installed my roof rack and gave me a rental car in the meantime at no cost. I would definitely recommend Montrose Mazda for your new vehicle purchasing needs! Thank you for a wonderful experience.

Daniel

4 de oct. de 2013

Looking to make the right deal for me on a Volvo S60. Needed a lot of miles per year. Ultimately leased from Carlos and Matt at Montrose Volvo. They were very professional and worked hard to get me the right deal. In the end, very pleased with the experience and the car.

Irene Elbee

3 de oct. de 2013

I am writing this review about Carly Neubert, who sold me the car that I have now. This is the first car i've had in a while and I was a little apprehensive about it. Ms. Neubert was very kind and very helpful and very patience throughout the whole process and she sold me a car I am very happy with. I will definitely recommend her services to future car buyers.

jeff and Kimberly Bennett

27 de sep. de 2013

Thank u Jerome Henderson at Cleveland Montrose Mazda never new I could have a car this nice but u made it happen and my wife happy much love for the 2011 Ford fusion. U have a friend for life

JohnS.

17 de sep. de 2013

Just wanted to post a short note about my recent purchase of a Volvo S60 from Montrose Westside Volvo. My salesperson, Matt, was extremely knowledgeable and accommodating. He patiently answered all my questions before, during and after the test drive. On the last visit, when I was ready, he and his manager presented a competitive proposal that was, I feel, extremely fair. I highly recommend this dealership for anyone interested in a Volvo.

Rose

17 de sep. de 2013

I had been looking for a used 2010 or 2011, clean, low miles Volvo XC60 or XC90 for months. Additionally I wanted light interior which is not always the easiest to find, especially in good condition. I found one on The Montrose site that was an uncommon exterior color and after talking with Sandy Lazarowicz I decided to drive up to take a look. I fell in love with the color and it was clean and really sharp. It had a few more miles than I wanted but still had warranty left. Also I felt the price was in line with where my husband wanted me to be. Sandy is well informed but not pushy or arrogant. He knew the intricacies of the car and looked into the specifics on the warranty. The actual color I initially wanted was there but much higher priced and he knew I was working with a budget in mind and didn't try to get me to over extend like many other dealers. There were a few issues and Sandy went to bat to make sure we worked out solutions that satisfied us and were timely. My husband worked with Kyle on the phone and they talked our trade and solidified the deal. Everyone was so helpful and pleasant I forgot I was buying a car, it is usually sooo painful. We picked up car loaded the dog and luggage and took off the next morning to NC. The XC90 is a nice drive and my only complaint is the stereo. Volvo needs to but better standard systems in there cars.

Ashsmom1

16 de sep. de 2013

Matt Radeff is the salesman who helped in all my questions to find a vehicle that I love and it is good on gas too!

Jerome , Sheena & Family

9 de sep. de 2013

My wife and I were very pleased with the professionalism and sincere service that Nicholas provided us during our recent car purchase. After searching the internet and talking with potential sellers over the phone, we decided after speaking with Nicholas that Montrose Mazda of Cleveland was going to be the place where we would purchase our car. Although my wife and I could not personally travel from Virginia to Cleveland, Ohio to purchase the car, we sent our daughter and sons from Pittsburgh, Pa to represent us. Our children after meeting with Nicholas were equally pleased with his excellent customer service. During the purchase, there were a few items that we asked Nicholas to take care of. Although we were not in an immediate hurry for a response, Nicholas called us the very next morning, and told us that he had taken care of our request and that the few items were on their way. Simply awesome! Great follow up. Our experience at Montrose Mazda of Cleveland; especially with Nicholas impeccable service has made car buying what it should be less stressful with both parties being equally satisfied. In the future, we will recommend Montrose Mazda of Cleveland, and of course, tell everyone to ask for Nicholas. Thanks Nicholas, Jerome, Sheena and Family Forest, Virginia

Jay and Sue Hays

31 de ago. de 2013

My husband and I leased a 2014 Mazda CX 5 from Montrose Mazda and from the moment we started working with our salesman, Louie Pisani, we felt like family. They worked with us to get the price we needed on the vehicle and everyone was very helpful and accomodating. We love the vehicle and Louie was very knowledgeable about every aspect of the CX5. Our entire experience was positive and would recommend them , especially Louie, to anyone. We intend to do future business with them.

Cathy

22 de ago. de 2013

I just bought a Volvo S60T5 from Montrose Volvo and wanted to post a note offering my compliments to Montrose! Absolutely NO high pressure sales through the entire process. The sales manager, Carlos, and our salesman, Sandy Lazarowicz, were the Best. Very friendly, knowledgable, professional, courteous and helpful. It was a really great experience and I'll definitely be going back to Montrose to buy my next car. Great experience.

Snajjar

13 de ago. de 2013

Carly was extremely helpfull and genuine throughout the whole process.

JMM

5 de ago. de 2013

Facility was nice, our Sales rep. Matt was great, but overall we were disappointed. They didn't have the Volvo we wanted and all they kept doing was pushing the stuff on their own lot. Montrose Volvo couldn't come close to the deal that Leiken advertised. We were from the west side, so it would have been much better to buy from Montrose, but they weren't even in the ball park compared to Leiken. That was unfortunate, but the disappointing part was Matt's boss, Carlos demeanor and Montrose's inability to go the extra effort to find the car we wanted. I felt Carlos wasn't very professional and was only concerned w/ pushing what he had on the lot and then when 6 o'clock came around, he seemed very eager to get us out the door and was pushing Matt to wrap it up. Leiken found a car for us on the east coast and shipped it in for the right price. Not only could Montrose not find that vehicle, but they kept stressing that it would be "several hundred dollars in extra cost to you to ship it in."

Dan D - the double D

5 de ago. de 2013

I have never used this dealership before, but I found them to be easy to work with - not pushy and they had great pricing - Louie was good to work with. I would recommend them to a friend. Dan D

Michael

4 de ago. de 2013

I bought a car from Tim at Montrose Mazda and will send anyone that is looking for a good car to him. He is a fun and friendly man who treats his customers with respect and genuine concern. He even took the time to help me get the most affordable insurance policy. I am a disabled veteran and have been to countless dealers before, never been treated better.

Sleepeasy407

28 de jul. de 2013

I just leased a Volvo C 30 thru Montrose Volvo. My sales person, Sandy Lazarowiez couldn't have been more helpful, and ...unintimidating? I had been thinking of purchasing/leasing a new car for over a year. I have a Honda Civic EX(a 2000 with just over 104,000 miles, which I'm keeping for now), and through Costco, there were several incentives that enticed me to check out a Volvo. Sandy was great in letting me test drive a C 30. We talked and I told him I'd get back to him. He did call and email me to see if I was still interested over the next week, before the Costco incentives expired. I decided to lease, after doing a little bit of homework on costs. The leasing process was smooth, and I drove away the same day with what I think was acceptable costs to all parties. My overall rating is only "good" so far, since I haven't had to use the Volvo repair or maintenance services. And, I'm just someone who wonders if I just couldn't have done better with respect to costs. Sandy Lazarowiez is someone you can sit down with, have a conversation with and feel comfortable right from the "get - go". As time passes, I hope that my initial positive feelings are completely supported by my present experience with Montrose Volvo, and especially Sandy Lazarowiez.

Mrs. Robinson

25 de jul. de 2013

I bought a Toyota Camry last week at Montrose Westside Wholesale and thought I would share my experience. I really was just looking at card not ready to buy. I was greeted by a friendly salesman his name was Norman.I had brought my Mother to help with choosing what would be best for my budget wise. After driving s few cars, I was shown a Camry, Norman was quite versed on this particular car. He said he had worked at a Toyota dealership and knew eveything about this car. He did. When he asked me to buy the car, my Mother said we should go home and pray about it. Norman said he was a Godley man and said " lets pray together ". Yes, I bought the car. What a wonderful person Norman is and I love my Camry. Norman had informed me thst in Japan Camry means " crown " what a jewel you are Norman, thank you sooooo much..

Newdriver.

24 de jul. de 2013

I was assisted by Don Blake in purchasing a new Mazda3. He took the time to coach me through some of the difficult parts of driving a manual transmission car (I had limited experience previously!) and furthermore was courteous and respectful throughout the sales process. The rest of the staff were also courteous and helped me to take home a great car!

Rick Clark

24 de jul. de 2013

This is just a quick reply to update you and your staff regarding our current Mazda experience. We just purchased a Mazda3 sedan basic model. 1.) Your sales staff "Carly Neubert" came off as knowledgeable, professional and most of all very helpful. With her assistance we ended up with a vehicle that fits our needs and has a basic quality that we need at this time. She sold us a product that matches our current daily requirements. 2.) I am extremely happy with the product Mazda3 sedan. This basic sedan fits my needs for now and it turns out to be a car I like quite a bit after using it I am happy with the unit. 3.) On another note: Carly Neubert has my wife and I as lifetime customers and will most defiantly purchase other vehicles from her. I can not say enough on how grateful we both are to her and the accounting department for their help. Rick & Lisa Clark

lorenso

23 de jul. de 2013

I recently bought a 2010 Mazda 3 from Montrose Westside Wholesale Outlet and was very happy with the way I was treated by my salesman Norman and sales manager Hal. Before I made my purchase, I was told there were some repairs that needed to be done to my Mazda 3 which were handle in a prompt time after the purchase. Norman scheduled my service appointment, called me and said for me to just bring my car to the wholesale outlet and he would handle taking the car to service. After my car was repaired, Norman called me to follow up with how the car was driving and stated if there was anything he could do, feel free to call and gave me his cell#. Upon my purchase I was told there is free car washes and my first oil change was on Montrose, and have been taking advantage of the car washes, which I get to see my sales guy Norman, who always asks how is the car driving. Very personable sales guy with a sales manager who cares. Nice people.

Crystal

23 de jul. de 2013

I recently made a purchase of a new Mazda 2 at Montrose Westside. While my buying experience was quite pleasurable my saleman Norman Burke was extremely helpful with all my questions about economy and safety. After I agreed on a price and was waiting to do the final paper work, Norman showed me the dealship, service department and introduced me to the sales manager. When everything was signed and I was getting in my car to leave, I told Norman thank you so much for being real and hugged him! If people do read these reviews, and looking for a great buying experience go to Montrose Westside. Oh, by the way, Norman sings some great Dean Martin.

Bob

18 de jul. de 2013

Very good experience. My wife and I were looking for A Land Rover LR2 and found it here. I made a call to the dealership and was put in touch with Jessica Tekavec. Jessica was very helpful and professional and made the whole process seem effortless. After the sale Jessica did a nice job of following up and seeing that my wife and I were happy with our new Land Rover and seeing if we had any questions. I also would like to note that the Finance manager Robyn was great to work with though the process she was very personable and very professional. All in all our experience was very good here and I will call Jessica and we will come back when its time for another Land Rover.

Dianna

6 de jul. de 2013

I leased a 2013 Mazda 3 Grand Touring and after a couple of weeks still had issues with the audio system: how to sync up my USB - the first song kept coming on every time I would start car. I returned to the Dealer and asked for Matt Radeff who -was not my salesman-but showed me the operations of the audio and navigation system. Matt was finishing with a customer, then helped me. HE WAS FANTASTIC. He explained all the tricks and tips of the audio system, why the first song kept playing, how to set up with shuffle, controls on steering column. etc. THEN he continued to review the rest of the car asking me if I had other operational concerns. Great customer service. Very patient. Matt saved the day and made me happy I am leasing from this Dealer.

Bob & Patty

1 de jul. de 2013

We had a very good experience with our new car purchase, of a 2014 Mazda CX5 Grand Touring, All Wheel Drive. There was no sales pressure! We were already familiar with the Mazda name as we own a Mazda MX5. Our salesman, Don Blake was very knowledgeable and answered all of our questions about the vehicles we looked at. When we did make the decision to purchase the Mazda CX5, although they did not have a new vehicle matching our description, the Manager was quick to locate one and have it transported to the dealership. They were very easy to negotiate with when it came to the price of the new car! The financial team was also great to work with and the paperwork was handled with ease. We are now enjoying our "new ride"!

Linda Smith

18 de jun. de 2013

My sincere thanks to Sandy Lazarowicz and Carlos Dague for their time spent with me during the purchase process of my new Volvo. Everyone I spoke to was very helpful and courteous including the Financial department(Robyn) and service department personnel. A special thanks to Sandy for explaining all the car functions. Thank you again, Linda Smith

LukeandPam

5 de jun. de 2013

I had a strict monthly budget for a vehicle and Marcus(Salesperson) and Dave(Manager) at Montrose Mazda worked through the numbers and gave me exactly what I wanted!

Don K.....CX5 owners husband

3 de jun. de 2013

My wife's lease had a month left on her CX7. I was given the chore of finding her a replacement as she was unable to drive for a couple of weeks because of a medical procedure. .I say chore as having bought and or leased a number of cars throughout the years I have never found the process to be enjoying. We looked at the CX5 at the auto show and I knew my wife liked it so I stopped at Montose Mazda where I met Nick Lucas. Nick made the process from showing me the car, going for a test drive, and finally having my wife come in and pick out the color a good experience. Nick really did a great job. I would recommend anyone looking for a new car to stop at Montrose and see NIck Lucas. I also enjoyed Adam Partridge who explained all of the various options available in regards to the warranties.

Matt

29 de may. de 2013

I recently purchased a car from Montrose Volvo/Jaguar, and after a minimal amount of haggling, we settled on a fair price for my trade-in and for my new car. We signed the contract and I agreed to pick up my car a few days later, after the dealership changed the oil (at their cost) and prepped it for sale. When I came in to pick up the car, the salesman, Matt, told me that they had discovered that the navigation system on the car was not working and that it was not covered under warranty. I had not previously noticed this, and it would have been easy for Montrose to not disclose this and to send me on my way. Instead, they agreed to send it out to have it repaired at their own cost--about $3000. Not all dealers would have been honest, and it was a refreshing change from other dealerships out there. Three cheers for Montrose!

Carol Hulittle

25 de may. de 2013

I happen to drive by Montrose on brook park road. I had been to over 5 dealerships. I was immediately greeted by Luis an excellent sales representative who answered all my questions. He found the perfect car to fit my needs. I have to say I have never been treated so well at a dealership like I did at Montrose. The manager Hal was very helpful in getting my application approved he was very friendly and made my dream of owning my own Toyota Yaris 2012 come true! I am so happy with my vehicle and wanted to tell everyone if you want to get exceptional customer service and find a dependable car at a reasonable price then go to Montrose Brookpark you wont regret it!

Ron W

23 de may. de 2013

Matt Radeff did a great job of locating a CX9 front wheel drive Grand Touring for us.. No other dealer in this area was able to find one in the color we wanted. All dealers we eager to sell all wheel drive models which we didn't want. Matt had the car trucked from Kentucky to keep the miles down. Price was acceptable and the trade for our car was fair. He introduced me to the service managers and set up a date for my first free oil change. . He came in on his day off so we could take delivery of the car. He explained the workings of CX9 when we picked the car up, and set up the phone Had a minor problem with the navigation and had it repaired while I waited. If your looking for a Mazda be sure to see Matt Radeff at Montrose Mazda. We will be buying a CX 5 before the end of the month from Matt.

Jake

17 de may. de 2013

just spoke to the business development manager and she was able to answer all of my questions on the new 2013 mazda I grand touring I was looking at. I am expecting a quote from them shortly. if you have questions I would highly suggest using the online messenger tool. thanks for you help!

Lisa

16 de may. de 2013

I chose Matt after reading other customers' reviews of his performance. I purchased a 2014 CX-5 Grand Touring after test driving it at Montrose. This is the second vehicle my family has purchased from this dealership and I have to say we were very happy overall with our experience and I contribute this to Matt. He was professional, knowledgeable and helpful without pressuring us to buy a car. When we picked the car up, he went over all of the features with me and set up my phone to sync with the car. He even told me I could call him with any questions I might have after we left which I actually did. I would not hesitate to recommend him to others and would definitely buy another car off of him in the future. I felt he gave me a good deal and was extremely satisfied with my experience.

RosewellTech

7 de may. de 2013

I purchased a Mazda 3 i Sport from the Montrose Westside Wholesale Outlet. My wife and I spent approximately twenty-four hours over a three day period visiting a total of ten dealerships. Most of the dealers were local, but a few were 25-50 miles+ away. As soon as we arrived on the lot two salesmen were immediately working in tandem to find a vehicle that matched our exacting specifications. These two guys did what most other dealers attempted to do in half the time. They found the car we purchased in less than ten minutes. Five minutes later we were on a test drive. Luis was by far the best salesmen to work with compared to all of the others and I did deal with a couple other decent guys from different lots. I don't know his name, but the other Montrose guy sporting the Ohio State hat was excellent as well. They also offered me an extremely competitive price on my 2006 vehicle. I find it difficult to express in words how friendly and efficient this transaction was, so I'll just state it was probably the most efficient and friendly transaction one could hope for. I hate purchasing cars and I dislike most used cars salesmen, but these guys were a cut above the rest and as far as I am concerned they deserve respect. Montrose should take of these two gentleman.

John

6 de may. de 2013

Matt and Roger are fantastic, but the WiFi in the building never seems to be working. At least they finally bought a new TV, but not offering usable WiFi is a travesty.

Ellen

29 de abr. de 2013

Very happy with the service I received from Don Blake. I am very satisfied with my new car purchase!

Happy Car Buyer

25 de abr. de 2013

I have purchased a 2009 Kia Rio and The service I experience was rated A+ . Everyone from the sales person to the person handling the paperwork was very nice and polite. There was no forcing into a vehicle, and Luis the sale person that helped me was exceptional in customer service, and they treated me like a person. and that was really a good feeling. Rick also was very nice in taking the time to talk about all the paperwork I had to sign, without me signing without knowing. They took the time out to find the best payment arrangement for me, as well. I need to say that if you are looking for a vehicle from a reliable dealership Montrose on the west side is the number one place to be. They have the most trained sale people around, and customer service to them is not just at the time you purchase the vehicle, but after the sale and along the way. Thank You again Luis, and Rick for everything And Thank You Montrose for making my purchase a Excellent Experience Joe Brook Park

Jen M.

3 de abr. de 2013

After test driving nine different vehicles, I ended up at Montrose Mazda. Felt very comfortable here with little pressure. I was able to drive the vehicles I wanted without any annoying sales pitches. Matt Radeff was very knowledgeable, easy-going, no-pressure and an honest salesperson. It must have been a good experience because I left with a car! Thank you Matt!

Abby

27 de mar. de 2013

Just purchased a Mazda 3s Hatchback at Montrose Mazda and I couldn't be happier! Carly, Adam, and Robin were incredibly helpful and willing to go over things until I was positive that I understood completely. Carly was the perfect kind of salesperson; Low Pressure, Knowledgeable, and Very Accomodating. Adam and Robin were patient, and did a great job explaining all the confusing financial stuff throughout the process.

Tom in Lakewood

11 de mar. de 2013

Went to Montrose's website and built a new 2013 Mazda3 on Friday and quickly got an e mail and a phone call From Cindy Harley confirming my info and setting up an appointment for Saturday. When I got there I was greeted by a couple of people and asked if they cold help. I asked for Cindy and they referred me to Don Blake. We talked about the 2013 and some options then I asked if they have any 2012 left over. He checked and found a 2011 that was PERFECT!! All the options I wanted and then some for a great price. Don was very professional and a fantastic guy. He never pressured me into anything and asked all the right questions without being pushy. It took quite some time to process the paperwork and Don kept checking on me to make sure I didn't need anything. GREAT STAFF overall. Everyone I dealt with was very nice.

Greer wife

6 de mar. de 2013

After years of researching the Volvo and searching for THE car buying experience, I was very pleased with David Slaby of Montrose Volvo of Cleveland. He presented the facts and let me decide. I did not feel like he was a salesman! I am pleased with my experience and my XC60!

S60 Brett

5 de mar. de 2013

I came in to purchase a new vehicle and was completely surprised by how different Volvo has become. The car handles very well, gets great fuel economy, is safe, and is very attractive inside and out. Matt and Carlos assisted with the transaction, and were very knowledgeable and informative. Overall, I enjoyed my experience, and would recommend this dealership, and the new volvos to my friends and family.

anonymous

4 de mar. de 2013

I recently went to the 2013 Cleveland Auto show, and found a few SUV's that I was interested in purchasing. One of these was the Mazda CX-5. I went to Montrose, and from the time I walked in and told them how I was considering a Mazda and some others, they did not push me into buying a car from them. They were very courteous and answered all of my questions without trying to brag about their brand over any other car brand. They let me test drive the car to get a better idea of its capabilities, and I could not have been treated any better by any car dealership. I am very happy with this dealership, and look forward to possibly buying from them in the future.

Cathleen

28 de feb. de 2013

I had planned on leasing a different make/model of car but wanted to go to Mazda just to hear a "Sorry, can't do that" and be done with it. To my surprise, Don Blake made it happen! And I really wanted the Mazda3 much more than the other car I was looking at. Don was very friendly and not pushy in any way. I very much appreciated all the time he spent with me (and my dad, who offered to go with me). I look forward to many free car washes!

Mary

28 de feb. de 2013

I was pleasantly surprised with my experience at Montrose Mazda. As a single woman, I was a little intimidated with the car buying process and had a few negative experiences prior to coming to Montrose. However, my sales person Don Blake was professional and easy to work with. I was not pressured into making any decisions before I was ready and he was willing to answer all my questions, putting my mind at ease.

Ross Crew

27 de feb. de 2013

We have bought many cars almost yearly and cant thank Don Blake for the excellent service during every purchase . He is an awesome salesman . I will always go back and refer people to him for sure !

Herbert Ross

25 de feb. de 2013

I have bought several vehicles from Don Blake at Westside Montrose. I will continue to do so as long as Mr. Blake is there. He truly cares about his customers and that is rare in this day and age. Montrose has always taken care of my family and myself. I really do appreciate the effort.

Eric McCaslin

23 de feb. de 2013

Montrose Mazda in Cleveland was the best to deal with across Ohio! I had been working with Ricart Mazda in Columbus but received a lowball trade-in quote. Steve not only offered us the best price on a 2012 Mazda CX-9, but also beat Ricart on the trade-in by $1500. It was all done online. We drove up from Columbus last Sunday, took the keys and were out the door with everything completed in one hour. What a tremendous experience! Request quotes from all Mazda dealers, but be prepared to make a drive to Cleveland - it will be well worth it !

Melissa

21 de feb. de 2013

Montrose Mazda in Cleveland is definately the Mazda dealership to choose! Agents in Kent and Bedford were either slow in responding or never responded. Matt R. in sales was excellent in meeting the needs of my busy schedule and prompt in answering my questions. Robyn in finance was awesome as well! They were both very knowledgable and helpful. I will definately return to Montrose Mazda and will recommend them to friends!

Dave & Kathy

15 de feb. de 2013

Dealing with Matt Smith and Carlos Dague was a great experience. The used XC70 we purchased needed a couple small things addressed; they sent it to service and Roger West had it taken care of - no muss, no fuss. We ordered some accessories from Dan & Frank in the parts department -- Dan said I would probably see them on a certain day --- came home from work on that day and there they were. These folks are great to deal with, I'd recommend you visit them when you are looking for a vehicle.

The captain

13 de feb. de 2013

I came in to Montrose for information on a few of the Mazda vehicles. A salesman, Justin Willis, approached me and provided me with all of the information I wanted. He did a great job and I look forward to doing business with him in the future!

Dr. Schubert's daughter

12 de feb. de 2013

My daughter and I were so impressed with the staff (Matt Radeff in particular) and our experience was not only enjoyable but fun! I checked other Mazda dealerships but returned to the Brookpart Montrose Mazda to purchase a Mazda 6 basically because of the service I received! They were informative, fair and always returned my calls, texts and e-mails promptly! I have already advised my brother to purchase a car from this dealership when he begins his search this summer! So pleased with my Mazda 6 and happy every time I get in my new car!!! :)))))

Lynn

12 de feb. de 2013

I came into Montrose Mazda just to get a idea of the Mazda cars, at this time I'm not ready to buy a car but will be in the near future.Your sales man Justin was able to give me a lot of great information.

Mitch

12 de feb. de 2013

I came into Montrose Mazda uncertain between a Mazda 3 and a Mazda 6. Justin Willis was my salesman and he knew everything there was to know about the two vehicles. He showed me the differences between the two models as well as the different features I could get on either of them. He made the process quick and easy and I am very satisfied with my new Mazda 6.

Anonymous

12 de feb. de 2013

Recently my car finally took a turn for the worst. Never did I want to go through another dealership after what liberty Ford did to me. I was forced into getting a new car though so I had to bite the bullet. I received a card for Justin Willis by a friend and was told he was a great person to get in touch with. I have never been so comfortable in a dealership. Everyone was friendly and polite. Justin took my wants and needs list and found me the perfect car. I was really impressed with his knowledge of the cars he was selling. I would recommend him to anyone and am thankful that I only had to make one stop to find a car that fit me well without the headache I had last time. Thank you Justin!!

Recent Mazda Buyer

10 de feb. de 2013

Buying our Mazda CX-5 was an easy, painless process. Montrose Mazda located the exact car we wanted and got it to us from Kentucky in a matter of days. Matt R. did a great job keeping us informed every step of the way. We'd buy another car here in a heartbeat!

Amanda

8 de feb. de 2013

We recently brought a 2014 Mazda 6 from Montrose Mazda from Matt Radeff. Matt made our experience a positive one. He was professional and knowledgable about the car. He made us feel comfortable and did not pressure us into making a decision one way or the other. I would highly recommend Matt to anyone who needs a car. I would also like to point out that Robin in Finance was also very pleasant and professional. We felt very comfortable with each of them. We are loving our new addition!

Bob W

7 de feb. de 2013

I purchased an Infiniti and couldn't be happier. My sales rep was Carly Neubert, she was very helpful and accommodating. She listened to my needs and provided me with all the necessary information to make my decision. I appreciate you for making this a flawless process, and will recommend you to everyone I know!

A McGuire

7 de feb. de 2013

Carly Neubert is a great salesman! She didnt try to persuade us into anything we didnt want and looked for the best possible vehicle fit for our family. I would reccomend her to anyone traveling to Montrose for a vehicle.

Disappointed

30 de ene. de 2013

After being a loyal customer (bought a Land Rover from Land Rover Solon, then a Volvo from the BrookPark Rd location), I got the total runaround and most frustrating experience. I wish I walked away. I love the car I got, but only because I did the research. I understand the used vehicles may not be your regular game, but holy smokes...at least research the vehicle you are supposedly selling. Oh yeah...and make sure all the pieces that are supposed to be in the car...actually come with it. Im not talking "stock" photos. Im talking actual photos of a used vehicle showing things in the picture clearly taken at the westside montrose campus...not being there on delivery date. Ok, fine, it as promised to me....going on TWO months now. Told they had it, then told they might have to order it, then told they did order...yet when I asked to have it delivered to a certain location.. i was told no because it was already "in process". When asking how long I was told " IT MAY NEED TO COME FROM OVERSEAS. Wait...didnt you JUST tell me it was "in process"!!!??? A week later...I get a call asking ME to confirm the interior color of my vehicle!!?? Omg, should t you know this? The finance girl did all the paper work, the sales person just took me on a test drive. I wish we had carmax nearby. Oh well, time to email the GM to see if they ever plan to make good on their written promise of goods. In short- the used vehicle is fine, my volvo has been serviced in the volvo service dept, but I dont think I will get another car from them....and make friends with the local bmw dealer to service my used vehicle- since Montrose Westside didnt seem to know much about them. Sorry guys. Maybe you will trust the customer next time.

Stephanie

24 de ene. de 2013

I could not be happier with my recent purchase of a used Volvo XC90 from Montrose! From beginning to end it was the simplest car purchase I've ever made. The dealership is located a couple hours away from me so Steve Fialkowski, the salesperson, had all of the paperwork overnighted to me to save some time. Steve answered all of my questions promptly (and I had plenty of them!) and gave me a very fair price for my trade. Not once did I have to hear the standard "let me check with my boss" that's so common at other dealerships. I would definitely recommend Montrose!

RangeRoverSportFreak

18 de dic. de 2012

I have been researching Range Rovers for YEARS in search of one that truly fits my needs. After extensive searching throughout the midwest, I landed on Westside Land Rover on Cars.com. Needless to say, the only thing surpassing the truck I purchased was my INCREDIBLE experience with Jim Eisenmann at Montrose Westside. I made a 250 mile trip after some GREAT conversations online with Jimmy via cars.com. The experience exceeded all of my expectations and I'm the proud owner of the vehicle I have been looking forward to since I got my driver's license some decades ago. The dealership and sales representative attended to all of my needs online, via email, and over the phone. I would HIGHLY recommend Jim Eisenmann and the team at Montrose Westside!

tribefan

14 de dic. de 2012

We feel very confident in our purchase of the new S60. Not only did we buy one of the safest cars on the road today, we feel it's backed by one of the best Dealerships in NE Ohio. Special thanks to Mike Kalko and Carlos Dague for their special attention.

4 Volvos

10 de dic. de 2012

I worked with David Slaby on the lease of a Volvo XC60. From test drive to delivery, he was great to work with. No pressure, very professional, and it all came together beautifully.

Beth K

5 de dic. de 2012

Just wanted to leave a note about the great experience with Carly Neubert. She was polite, knowledgeable, accommodating and had excellent follow up skills (without being pushy).

greg and heather

5 de dic. de 2012

My wife and I to Montrose this past Monday looking to purchase a mazda 2. The salesman we had an appointment with had other customers so Matt helped us.He couldn't be nicer. We test drove a mazda 2 and really liked it. He got us a good price and the payments we wanted.But then we asked about the mazda 3. Even after showing us the 2 he never pressured us,and he gave us quotes for the mazda 3. well we purchased the Mazda 3. Matt stayed past his qutting time to make sure we got into that Mazda3. He even set up the bluetooth in the car for my phone..Awesome salesman..very professional and nice..I recommend him to anyone who wants a hassle free car buying experience..plus the Mazda 3 is an awesome car..very pleased..thanks Matt Greg and Heather H.

Robert L

3 de dic. de 2012

My experience at Montrose Mazda was perfect.The young lady that assisted me with my purchase was very knowledgable.I justed wanted to say thank you, Ms.Carly Neubert,I'm very satisfied with my Mazda6.I have already given your name and dealership location to several of my friends,again thank you

Liz T.

30 de nov. de 2012

What a great experience! Purchased 2 cars from Don Blake. What a great guy! He was quick, did his research, informative, helpful and fun to work with! Big props to the whole store for helping us out of a difficult situation! We will always head back to Montrose for our cars!

Cory88

30 de nov. de 2012

It was my first experience purchasing a Mazda, so I went to the local dealership, Montrose. I was greater by a very friendly young last by the name of Carly. She was so helpful and truly made the buying experience fun and easy! I will definitely be recommending all my friends,coworkers, and family to go to Carly. I know she will go above and beyond for them!

Tbone

8 de nov. de 2012

I have a 2006 Volvo S60 that my usual shop couldn't fit in so I called Montrose Volvo to get an estimate for an oil change, tire rotation, and potential brake job. I spoke with Matt in service and he was very professional in giving me a competitive estimate. When I arrived later that week they processed me through very quickly and I relaxed in the nice customer lounge with a Starbucks and chatted with a couple of other people waiting for their Volvos. Both of them said they'd been coming to Montrose Volvo for years to buy and service their Volvos, and were very pleased with the sales and service. My Volvo was done early and Matt gave me a discount on a couple of other things that needed done for switching to Montrose from my current shop. I am now a loyal Montrose Volvo service customer and maybe I'll buy a new one this spring! -Thomas

Car lover

8 de nov. de 2012

Carly and Richard were really great and made the whole experience very easy.

<3Lena<3

8 de nov. de 2012

I recently purchased a Mazda CX-5 from Montrose Auto group on Brookpark Rd. I was welcomed at the door by Carly with a warm smile. I already knew exactly what I wanted and she quickly brought me the vehicle to test drive. She was very informative and even synched my phone to play my music during the drive. She went over all of the features and showed me how to use everything. She really took her time and stayed focused on what was important to me. Carly worked hard to make sure I received a good deal and met all of my expectations. I was very happy with my purchase! Thanks Carly!

New Car Owner

4 de nov. de 2012

Matt Radeff was excellent to work with during my new car purchase. His level of expertise is bar none; he made the process of buying a new vechicle easy and hassle-free -- I greatly appreciate his time and effort during my time at Montrose. I would recommend this dealer to all.

Eddie

1 de nov. de 2012

I leased my Mazda 6 from Montrose Mazda. Everyone at the dealership was friendly and helpful! Steve my salesman was great and a pleasure to work with. Phil the manager was very involved and made the process very comfortable and easy. Robyn the business manager was great at explaining everything with warranty and paperwork and made the process go very smoothly. I liked my car and the people at the dealership so much that I brought my sister back to purchase a vehicle as well. She came all the way from Michigan for her purchase!!

Michael

26 de oct. de 2012

When I went in to Montrose Mazda in Cleveland I wasn't too sure that I would find what I was looking for. I am very picky about the type of car I drive, but I always like to look at all my options before I make any major decisions. I was greeted by a salesman named Steve who took the time to listen to what I was looking for, and was very attentive to what I was in the market for. I got the tour of the lot and was on my way not quite finding what I was looking for. However, the next day I got a call and the perfect barely used car had just come onto the lot! I drove up that day and I was sold that instant. The financial department was very informative and patent with me as I wanted to know all the fine print details and what it all meant. I am very satisfied with this dealership and plan on coming back down the to Montrose Mazda when the time comes for my next car.

Chris P.

26 de oct. de 2012

No joke, amazing dealership and GREAT sales people! They made the process for buying a new car painless, enjoyable, and never did I feel like I was being pushed towards the sale. The great folks that took care of me were salesperson Anne Mester and manager Steve Fialkowski. I will be back for all my future vehicles as long as those people stay there! Keep up the great work! ASK FOR ANNE if you go to Montrose Mazda! ~Chris P.

Don S

23 de oct. de 2012

Bought a MazdaSpeed 3 from Anne at Montrose Mazda. Very good experience from start to finish. Anne was very knowledgeable and helpful. I asked to test drive three different models of the Mazda 3 and on my arrival she greeted me and had the cars staged and ready for the test drives. No wasted time, a very efficent process. I recieved a "fair" price for my trade and did not feel insulted by the dealers first offer. Montrose offers a 48 hour exchange policy which I used and am not quite as pleased with. The price difference between the cars did not quite add up and had to do some additional haggling. Then the finance guy tells me the interest rate is not applicable any more and is now almost a point higher. Not really buying his explanation but am planning to refi asap so no real big deal. Overall all great experience, I will recommend Anne and Montrose Mazda without hesitation.

TinaF

22 de oct. de 2012

I walked into this dealership and walked out with a brand new car. Don Blake (salemen) was great I was just looking for a second used car for my family, my credit is not all that great when I went to other dealership they didnt take the time to even try, but Don Blake not only got me into a car but a brand new car that I can afford. I have drove passed that dealership thousand of times and thought that there was no way I would ever be able to afford a car from there now a have brand new 2012 Mazda 6. the fiance guy was good too he worked with the leader to get me a loan. so thank you so much Don Blake at Montrose, Brookpark, OH

Jacob

20 de oct. de 2012

This is a great place to shop for your next Mazda or pre-owned car. The selection is mind-blowing and the staff are friendly and genuine. Not your typical salespeople... These guys are real people and even told me to not pay extra money for a warranty because it wasn't worth the price. Excellent.

Nicholai

30 de sep. de 2012

My experience with Montrose Mazda of Cleveland wishes to be more pleasant. The salesman was very professional and helpful, but we got in some trouble with the finance person. First of all she wouldn't call as she promised, then she wouldn't disclose any financial information until very last minute. And at the end she sold us an additional coverage not telling the true price of it. So my advise to those who has to deal with Montrose Mazda of Cleveland: do not buy there if you can or at least avoid financing through them.

no comment!

8 de sep. de 2012

Overall we had a good experience purchasing our vehicle. No complaints.

PRC 19

17 de ago. de 2012

After getting the runaround from the other Volvo dealer in town who refused to explain why the MSRP of a new S80 was almost $2k more than the website said it should be, I went to this dealership on Brookpark Road and they just answered my questions and sold me a car. It was a smooth process and I was never insulted with lame salesman 101 power tactics. Carlos Dague and Matt Smith just dealt straight with me and didn't waste my time. If you're buying a classy car you should be dealt with respectfully and they did just that. I would go back to buy from them again.

Volvo XC70 Owner

5 de ago. de 2012

I recently bought my 2nd certified used volvo at Montrose(xc90 in 2008 and xc70 in 2012). One of my reasons for buying a second volvo (aside from my preference for volvo cars) was because of the great service and sales buying experience. Matt Smith, Carlos Dague, Roger West, and Matt Newman all helped get me into the right car that fit my budget, lifestyle, and specifications. Even after my purchase, Matt Smitt and Carlos Dague went above and beyond to make sure that I was satisfied with my xc70. I would definitely recommend Montrose Volvo! Thank you Carlos, Matt S., Roger, and Matt N.

Iridgedati

1 de ago. de 2012

I recently purchased a certified used Mazda 5 at this dealership. It had some sort of noise at the rear wheels and the alignment needed an adjustment. We agreed that they will fix the car before we pick it up. We went back a couple of days later and nothing was done to the car even though they claimed it was fixed. I had to drive with the dealer and with the service department manager to show them that there was indeed a problem. I came back 2 days later and they finally fixed the rear noise. But driving the car home I realized the alignment was still off and I had to go back for the third time and wait an hour and a half there. And to top all of this, the title arrived only 1 day prior to the expiration of our temporary tag. My wife had to rush to the DMV to get the license plate on the next day. This dealership has no quality service. They couldn't sell this car for a month and they did nothing to make it attractive to buyers. Lucky for them we were looking for a 5 speed manual car. I will never go back for service or for another car purchase. Do yourself a favor and avoid this place!

Diane

26 de jul. de 2012

I can't say enough how wonderful my experience was at the Montrose dealership was. Both Don Blake and Brett Clapham were outstanding in their helpfulness in the purchase of my new vehicle.

Steve

21 de jul. de 2012

Came in today to take advantage of my free car wash for my new Mazda, my salesman Don Blake was wating for me to take my keys to get the car washed, excellent service and great over all experience.

Jackie

19 de jul. de 2012

Over all process was very good. I am very happy with my purchase,and my sales man Don Blake was very easy and professional to work with.I will be back for my next car!!!

Pavlov

17 de jul. de 2012

After taking my Volvo to (2) other local dealers Montrose Volvo finally fixed the problem. Roger West my service advisor and Sam (not sure of his last name) the technician that worked on my vehicle were wonderful to deal with. I actually got to speak to the technician working on my vehicle. This guy is sharp! I'm so happy to finally have my Volvo fixed. I live almost 30 miles away but I will definitely be coming back. Thank you Montrose Volvo!!!!

MariaD

5 de jun. de 2012

I appreciate the detailed car stats, the standing out on the lot in 90+ temperature, and the salesman advocacy on my behalf. I appreciate the manager participation in the purchasing process. The entire staff really collaborated to make this sale. thank you.

JjjjjJ

1 de abr. de 2012

Right car...wrong sales person. The guy was over market on the car and wouldn't move. I bought the same car 15000 less miles for almost $1500 less a few days later.

recess

26 de ene. de 2012

I scheduled a service appoint for first thing in the morning when they opened so I could drop off my car get in the loaner and be on my way as quickly as possible. I was the only one dropping my car off for Landrover and it took them over 30 minutes to have me on my way primarily because they had to wash and vacuum the loaner car. Knowing it was needed first thing in the morning why wash't this done the night before so it was ready when I arrived. When I returned to pick up my car my only thoughts as I drove away is that I wish they spent as much time cleaning my car as they did the loaner. This was my third service visit and they frankly just don't get it. Maybe they just don't have anyone to teach them what customer service means.

Debbie

4 de nov. de 2011

I have been looking at new and used vehicles for sometime, and everytime I found something that i liked it was the end of the month and i procrastinated so much that i would miss the incentives for that month. This used to anger me and i would blame the dealership - but i have come to understand that the manufacturer NOT the dealer controls the rebates and incentives- so it is not there fault at all. Infact my salesperson was nice enough to notify me ahead of time so that i was able to get the right vehicle, before the rebates changed and save money!!! yea...thank you Montrose Mazda in Cleveland....

Bigohguy

1 de oct. de 2011

Went in on a Sunday. Did the credit stuff. Met with Rick. Explained he was too busy to help me, go look around.. I did, and expressed interests in 2 vehicles. Was told to go home and someone would call me during the week. That was 2 weeks ago.. Guess they really don't need my business.