Julian Beron

7 de oct. de 2016

Always consistent service. WIsh I had been able to get into service sooner. Waited 1.5 - 2 weeks to schedule a morning drop off. Car was there night before, and didnt get done until 2pm next day.

Gary P.

24 de sep. de 2016

I professionally received very personable and efficient service.

Stephens

23 de sep. de 2016

Dropped company car of for inspection and oil change.I have been using this Ford dealer for service for a few years always treated good and never had any issue with service or repairs.

Harry Jackson

21 de sep. de 2016

Always courteous and caring. They care about your problems and want to fix, clear up and satisfy you and your problems> They repaired and fixed all the problems associated with my F150.

Salli Comport

16 de sep. de 2016

Everyone was professional and helpful very satisfied.

Christopher Bross

15 de sep. de 2016

As usual, everyone was very helpful at the dealership. Always have a great experience from the service department and the front end was helpful as always. Thank you!!!

Judy Palmieri

14 de sep. de 2016

YOUR SERVICE PEOPLE ARE GREAT! Even though the dealership was under construction, the service was done within a reasonable time.

William Werling

3 de sep. de 2016

My experience at the service department as always been very gratifying. The professionalism isexcellent.

John Fioravanti

2 de sep. de 2016

Experience was exceptional as usual. Positive buying experience last year with Z in sales, personalized and thorough service from Vince in the body shop and efficient and pleasant experience in service with our last inspection. There was one discrepancy on bill with first oil change included but it was quickly resolved. The whole Moon township Ford organization is stellar --just wish it was closer to town!

George Castellon

31 de ago. de 2016

Factory call back for airbag on driver side was done on my 2006 Mustang.. Was told you didn't have the passenger one in yet. I think it would be good customer service if every car was washed on any service call, which as always been the case with our jeep.Glad to see you are updating the entire building. Felt it has needed it for years

Andrew Sopko

19 de ago. de 2016

Always dependable, especially at inspection time. I always appreciate the car wash at the end of service as well.

Edward Daniocek

16 de ago. de 2016

2013 Escape. Excellent service and repair. Carolyn explained safety issues fully.

Jessica Wyke

12 de ago. de 2016

Carolyn Carroll was very helpful. She took of her own time to repair my vehicle which I had to take it unscheduled. I appreciated the personal service.

Edwin Simonini

11 de ago. de 2016

We purchased an f150 2016. Our experience was great and our salesperson was very knowledgable We will defiantly purchase another vehicle at moon

Elaine Mcdermott

5 de ago. de 2016

Service staff was great for the oil change and inspection

Frank Powell

3 de ago. de 2016

The dealer is great but I own six ford products and this f150 has me rethinking ford products.

Jessica Wyke

1 de ago. de 2016

I have a 2014 Taurus SHO had an emergency where the car would not start for two days in a row. The first day the AAA guy said it was the dome light on that caused the drain on the batter. the second day I had it jumped again and went straight to ford. Carolyn Carroll took care of me personally, put a new battery in and also did The Works that I had scheduled for the week after. I felt like I was well taken care of and appreciate the personal service.

Richard Topor

29 de jul. de 2016

I just had a oil change and tire rotation. everything went well.

Joseph Arnold

19 de jul. de 2016

Service was very good and I will return again. !!!!!!!!!!!!!

Douglas Greathouse

19 de jul. de 2016

GOOD EXPERIENCE, NO PROBLEMS.I BOUGHT 2 RANGERS FROM MOON FORD AND I ALWAYS HAVE MOON FORD SERVICE THEM.IF YOU DIDN'T DO A GOOD JOB, I'D GO ELSEWHERE.

Michael Spirko

19 de jul. de 2016

The service Dept. has always been excellent,no complaints.

Douglas Greathouse

15 de jul. de 2016

ALTHOUGH THE DEALERSHIP WAS UNDER RENOVATION, EVER EFFORT WAS MADE TO KEEP US AS COMFORTABLE AS POSSIBLE.

Robert Kusluch

8 de jul. de 2016

Helpfull as allways and gets me in and out quick like the free car wash

Donald Slater

5 de jul. de 2016

I have always had a good experience at Moon Township Ford. I have purchased 2 Ford Taurus's and 3 Ford Fusion's there over the years. Service and support has always been good...

Mary Hughes

1 de jul. de 2016

I got an early appointment and they were on time getting my car in and out.

Donald Slater

1 de jul. de 2016

2017 Ford Fusion SE... This is my third Fusion, all bought at Moon Township Ford, and before that I had bought two Ford Taurus's, also from this dealership... The service, the support of the staff has always been courteous, friendly, and helpful. Always answered my questions, Always though that they were not just trying to make a sale, but showed a willingness to work with me

Chuck Barber

27 de jun. de 2016

GREAT DEALERSHIP, FRIENDLY STAFF. VERY KNOWLEDGEABLE AND PROFESSIONAL

James Brown

26 de jun. de 2016

As usual my experience was excellent. The staff was very helpful with their explanations.

Emily Donges

25 de jun. de 2016

Always helpful service staff!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Robin Harper

25 de jun. de 2016

The staff was helpful and courteous I am always treated well

Patrick Callaghan

14 de jun. de 2016

I had the automatic clutch replaced in my 2012 Ford Fiesta since it shuttered when accelerating when stopped. I did not think Ford would be able to fix this problem based on the many reviews I have read, but so far the problem has been fixed. I was also given a rental car which made things much easier for me. The only complaint I have is that the mechanic got a bunch of dirt in my car when getting in and out.

Joseph Rabosky

12 de jun. de 2016

The service appt. took 11/2 hours which I thought was excessive. I wasn't told about the disabling of the seat belt warning signal. The service chart wasn't reviewed with me, so I wasn't sure if the vehicle's oil was changed or not.

Sandra Manion

10 de jun. de 2016

Staff very helpful and polite, explaining everything. Also like the car washed each time

Joseph Rabosky

7 de jun. de 2016

Not much to tell. 1 1/2 hours after my apt was scheduled, the work was complete. The tech forgot to reset my oil life indicator ( I was scheduled for an oil change) and the seat belt unfastened warning must have been disabled because it no longer works. No one mentioned this to me. Other than these minor issues, everything is fine.

Theodore Brunette

5 de jun. de 2016

Perfect and a free car wash. Service was fast and efficient. Would recommend to all.

Mark Mizer

30 de may. de 2016

Caroline always makes sure my needs are taken care of. She is the main reason I bring my Edge to this dealer.

Joyce Soffa

30 de may. de 2016

Extremely helpful and understanding and knowledgeable.

Seth Runatz

29 de may. de 2016

The TSM (automatic transmission switch) was faulty. The Ford team informed me, when the part arrived. We scheduled a convenient time for the repair.

Brian Stewart

26 de may. de 2016

Everyone I dealt with was friendly and helpful - as usual.

disappointedcustomer

19 de may. de 2016

This dealership refuses to do trades. They also refuse to return phone calls. This dealership was contacted by my dealership multiple times. Phone calls were made and emails were sent, with no response! I understand if you do not want to trade, however a return phone call would be decent. I work in customer service, and this is utterly UNACCEPTABLE! This shows the true colors of this dealership, clearly the customer and anyone needing their help is unimportant. I would never buy a car from them. This is not how Ford Motor Company should be represented.

Denise Carr

19 de may. de 2016

Services are always done quickly and those working there are very friendly and courteous.I thought the price for the detailing was high, considering my car was relatively clean.

Julian Beron

16 de may. de 2016

Went in for routine oil change and tire rotation. Got me out in a little over an hour. Staff was pleasant. Great overall experience.

Rich Dibler

16 de may. de 2016

Excellent service, took no more than an hour and a half for oil change, tire rotation and repair of broken sway bar link.

Richard Topor

14 de may. de 2016

Everything went well on my recall for my fuel tank. It checked out O.K.

Leeann Welch

14 de may. de 2016

I greatly appreciated being able to have someone pick up and return my vehicle to me at work. Great job guys keep it up. I have 2 other Ford vehicles.

Dennis Walsh

10 de may. de 2016

Have a high mileage 2014 Escape. The service staff does a great job in getting you in and out and the quality of their work is evident in that I've never had to return to have something done that was missed.

Joseph Arnold

10 de may. de 2016

The service was very good and done in a timely manner.

EDWARD DLUGOS

9 de may. de 2016

The service was excellent and prompt. The lady at the service center was of the outmost help.

Leon Chiri

7 de may. de 2016

Called for an appointment that I needed quickly, got the appointment, they got the parts asap and I was out the door the same day. Great service all the way around!!!

Jerry Majzlik

4 de may. de 2016

The staff was extremely helpful in all areas of my purchase. My requests were dealt with in a knowledgable and respectful manner!The sales staff was friendly and eager to make a deal that was reasonable and fair to the dealership and me.

Stephen Vujnovich

2 de may. de 2016

Z is awesome. Made the whole experience enjoyable and easy

Amanda Terracio

13 de abr. de 2016

The staff was very helpful and friendly. Really listened to what I wanted and needed and then help me find the best car for me!

Joann Vandevort

3 de abr. de 2016

I have bought my last 5 car from Moon Twp. Ford. They have been GREAT!

Carol Grayber

3 de abr. de 2016

I have a 2011 Ford Escape they inspected the car change oil check all fluids found out why my tired was always going flat, that I had them check about 3 times befor that ,the man found a nail in the tire he did a good job with the car was happy that I did not have to worrie about getting a flat tire. When I go on trips.staff very helpful alway when in there.Thank you. Need places to set out side in summer,

Chester Przygucki

2 de abr. de 2016

my salesman Thomas was amazing and helpful in everyway and is still helping me by answering any questions that I may have on my vehicle. I was always unsure of car salesman because of the way I was treated in the past. I have since changed my mind after visiting your dealership. I left with a used car Honda crv and i love driving it. thank you

Catherine Bujakowski

25 de mar. de 2016

Ford Escape staff was great in maintenance things I didn't understand she helped me with didn't know about the 5 oil changes and inspection on the vehicle plus the rewards program it was great to go to a dealership where they are helpful and not just looking for your cash !!!!

Charles Mcclellan

21 de mar. de 2016

Your service department was very courteous and polite. They always try their best toplease the customers.

Dennis Hopper

21 de mar. de 2016

CLIFF WAS OUTSTANDING AND WORKED EXTREMELY HARD TO FIND AND LOCATE THE CAR OF MY CHOICE. TWO OF THE SAME MODELS AND COLORS WERE BOTH SOLD BEFORE WE COULD CLOSE OUR DEAL. HIS OUTSTANDING PERSONALITY AND PROFESSIONALISM WAS UNMATCHED. HIS RELAXED MATTER HAS ME CONVINCED THAT HE IS MY CAR SALESMAN OF THE FUTURE. THANK YOU VERY MUCH CLIFF.

Christopher Muth

21 de mar. de 2016

I bought s 2012 Nissan Frontier. Staff was helpful And was able to get the numbers where I needed them in order to buy the truck. Great experience.

Dempsie Goode

18 de mar. de 2016

Everything went great. The process went very well.

Shelly S.

19 de feb. de 2016

Wonderful customer service. Desk Technicians were helpful and considerate.

Mathieu Foster

16 de feb. de 2016

So far the intermittent battery saver mode message, as well as the intermittent low battery message have not returned, which is why I brought my truck in for service.

Justin L

2 de feb. de 2016

I took my vehicle in for an oil change and tire rotation, and the service tech noticed that my tires had worn prematurely. The service manager took care of the tire warranty and the writer had a rental car delivered in minutes. There were also a few recalls that needed performed. The parts department had everything in stock to perform the work, which never seems to be the case at other dealerships. My car was back to me in 1 day and as good as new. I'll never take my car to any other dealership.

Jarret Kasan

1 de feb. de 2016

This is the second time Carolyn Carol has worked on my truck. While this time was fairly simple (oil change and insp.), everything was smooth, easy and as she said it would go. The last time she worked on my truck there was a more significant brake issue (another dealer had messed something up), Carolyn was very thorough and communicated the issue with me the each step of the way, took care of business and had everything squared away as bet she could and made a bad situation for me much better. I lucked into getting her on that first service appointment and now I will request her for each future appointment and I wanted to be sure to give her the kudos for the work she has performed.

JB

29 de ene. de 2016

Overall a good experience. Salesman Brian wasn't pushy at all. Finance manager was easy to work with. She took the time to explain all the details to me.

Brian Grogan

25 de ene. de 2016

I have worked with Brian on two vehicles now and all I can say is wow!! Great product knowledge and very personable. Thank you Brian for another wonderful experience.

Eric Greenslate

25 de ene. de 2016

In 2015 I purchases a 2015 mustang GT and a 2015 F150 XLT. Both buying experiences were amazing. The service department is great as well.I will 100% be making all my future vehicles purchase from Moon Ford.

Grant Trautman

24 de ene. de 2016

Carolyn and Rob in the service department are true assets for the Moon Ford dealership. They both were very accommodating in getting my unscheduled F-150 into work and repaired at the close of business on a Friday. Now that's what I call putting the customer first.Many Thanks,Grant

Donald Slater

18 de ene. de 2016

The staff provided excellent, timely, professional service; ket me informed about progress...

Benjamin Bucek

16 de ene. de 2016

everything about my visit was perfect, from the car to the staffs help was excellent. very very pleased, and most defiantly will do business again with this dealership

Mathieu Foster

12 de ene. de 2016

Initially I was pleased with the service I received at Moon Twp Ford. The day after my service I noticed that the numbers for the transmission gears were not present on the dash cluster. I called the service dept at 0930 and spoke to Shannon. She told me she would call me back shortly with an answer as to how to get them back, as the owner's manual was not helpful. I waited for a return call all day, and had to call back at 1550, luckily the gentleman who answered the phone heard what my issue was and was able to direct me to fixing the issue. I understand that sometimes businesses get busy, and this is not the reason why I will not recommend Moon Twp Ford service. While on the phone with Shannon, I mentioned that I was having a problem with a door speaker, and she asked me where I lived, when I replied she then mentioned that I did not have to come to Moon for issues like that, I should go to a closer Ford dealer. This rubbed me the wrong way, so I will not be returning to Moon Twp Ford for further service related issues for my F150.

Michael Macklin

11 de ene. de 2016

Carolyn always gives us the best service!!!! Always completed when promised.

Daniel Decker

10 de ene. de 2016

Fixed recall and performed inspection. No issues.

Antoinette Tollis

9 de ene. de 2016

2014 Ford Explorer I had an inspection done at the Ford dealer and they were very helpful, considerate, and very professional. I am very pleased with my their service and with the performance of the Ford Explorer.

NLD

7 de ene. de 2016

I purchased a 2016 F150 Lariat. The salesperson, Chris, was awesome. I especially appreciated the way he explained and demonstrated the various features of the vehicle. He even synced my cell phones for me. I would definitely go back and would recommend moon Twp Ford to others.

Joseph Mayowski

7 de ene. de 2016

Always have a good experience,friendly staff .would recommend to friends

Jason Greene

6 de ene. de 2016

In the past 2 months I purchased both a Fusion Hybird and a an Explorer. I worked with Brandon michele who was very helpful and did a great job of keeping things in order for me.

Edward Dlugos

5 de ene. de 2016

The work was completed properly and in a timely manner on both of my vehicles, 2015 f-150 and 2012 Escape.

Scott Grace

31 de dic. de 2015

Pleasant and helpful salesman. Showed us both new vehicles, and then a used Explorer with low miles, which suited what we were interested in. Very satisfied with our purchase and experience.

Dominick

30 de dic. de 2015

Purchased a 2016 Ford Expedition. Cliff, the sales associate, was awesome! The price of the vehicle at Moon Township Ford was better than the price of their competitors. However, for the price of the vehicle, it should have been equipped with a remote start and carpet mats should have been provided for the third row.

George Mohring

29 de dic. de 2015

My sales person was Brandon. He was honest and not too pushy, but professional. I felt comfortable dealing with Brandon and thats why I came back to purchase a car from him that fit my family's needs. He also responded timely and honestly to my inquires.

Clinton Ferringer

29 de dic. de 2015

Thomas did an excellent job getting us the vehicle we wanted. Our trades were fair and we are satisfied with our purchase.

Thomas Gill

28 de dic. de 2015

Annual State Inspection & Emissions test. Needed an alignment and $2,500 in parts to pass. 2010 Ford Expedition with >100,000 miles.

Mark Romano

25 de dic. de 2015

very helpful, fast great service. our Family has bought 5 vehicles in the past 3 years.

Philip Mcdowell

21 de dic. de 2015

I traded in my 2013 F-150, which I purchased there, and leased a 2016 Ford Fusion. This is the third vehicle I purchased at Moon Ford and my experiences have always been professional and smooth. Thanks again.

Donald Ferguson

21 de dic. de 2015

Carol and her crew are outstanding. Fine job....but it would have been nice for a quick hose off .

Anthony Altieri

19 de dic. de 2015

I own a Ford F-150. The service was excellent. The staff was very helpful and I would recommend this dealership to my friends and family.

Robert Kusluch

16 de dic. de 2015

GREAT SERVICE FAST AND FRIENDLY PEOPLE GEY ALL MY CARS THERE AND TELL ALL MY FRIENDS

Earl Gorby

15 de dic. de 2015

everyone was nice to me and I like my car that I got ty

Stephen Darnell

10 de dic. de 2015

Drove in from Indianapolis, Indiana to check out the 2013 Subaru Impreza WRX. Had talked to BrandonMichele, but he wasn't available upon our arrival, was told to contact Chris Langham, who went above and beyond in helping us with the decision to buy. Was a great experience! Thanks to all that helped.

David Murphy

8 de dic. de 2015

Enjoyed working with Chris Langham. Thanks Chris!

Keith Reabe

6 de dic. de 2015

The service department was helpful. My issue is wth the Ford Extended Warranty that claims to cover everything but normal wear and tear items but a module that controlled the heated steering wheel was not covered.

Kelly

5 de dic. de 2015

Service was excellent. I had taken my Ford Taurus to two other places and they couldn't find where my coolant leak was coming from and one even told me that I didn't have a problem even though every time I parked there was clearly a pool of coolant that had leaked from my engine. Moon Township Ford quickly found the problem, called me before they did any work as requested, and fixed the problem which turned out to be a crack in my overflow tank. I'm happy and relieved to have my car back and running in good shape again. I only wish I had taken it to them first. Lesson learned!

David Murphy

2 de dic. de 2015

Glad Chris Langham was our salesperson. He is an asset to your team.

Matt Resser

1 de dic. de 2015

They are always helpful with the maintenance of my vehicle

David Mchugh

26 de nov. de 2015

last year we purchased a 2014 escape titanium. after a little confusion over getting the vehicle we wanted from another dealership, our experience was great. sales people were very pleasant to deal with. this is our third vehicle from your dealership, so that should say it all!!

Paulette West

20 de nov. de 2015

I brought my 2015 Ford Fusion Hybrid in for a state inspection. The service was thorough and professional. Carolyn Carroll was very professional and went out of her way to meet my needs and answer any questions that I had. I live close to Philadelphia but prefer to bring my vehicle here for service.

Clint and Bethanie D.

18 de nov. de 2015

Keith is honest and makes the buying process easy. I have bought two vehicles here and never feel like we are being taken advantage of or pressured.

Charles Barber

13 de nov. de 2015

The finance department personnel, Kaylin, did an unbelievable job. Above and beyond, what needed done. Very professional, courteous, and thoughtful.

Justin Lewis

12 de nov. de 2015

Very quick service and quick scheduling for the service

Betty Bartley

10 de nov. de 2015

Had to bring in our Ford Escape for a recall, prompt service and provided a nice car wash after the repair was done.

Alan Zele

6 de nov. de 2015

As part of the service visit I had to replace all four center wheel covers as the tabs were broken when the technician removed them. After further thought I believe that the covers were broken by a technician when my previous tires were installed. I believe that the technician then glued the covers back in place which explains why there is excess glue spread over the wheels. Feel free to contact me if you would like to discuss this issue further.

Michael Garofalo

4 de nov. de 2015

Staff is always great and my sales rep James stopped to say hello.

Gina Henderson

3 de nov. de 2015

Mike was terrific to deal with. We told him where we needed to be and he worked hard to get us a close as possible while remaining committed to us as a customer. He understood our budget. Best surprise was that finance found us a terrific rate that lowered our monthly payments by $20... without us even asking!! We look forward to a long, mutually rewarding relationship with Moon Twp Ford!!

Andrea Joubert

2 de nov. de 2015

I had my 2015 escape serviced. Excellent service, wait time reasonable staff courteous and answered questions .

Franklin Murgia

23 de oct. de 2015

Prompt courteous service in a timely manner. What else could you want.

Tara Cortez

21 de oct. de 2015

Everyone was terrific. George was great , I hope my experience with your service department will be just as pleasant when I use them

Francine Maedinger

14 de oct. de 2015

Cliff was a great salesman. He was very knowledgeable and kind.

Paul Patuc

14 de oct. de 2015

Good service, on time. Could use a better waiting area.

Lisa Napoli

14 de oct. de 2015

Purchased a 2016 Ford Escape. Salesman Chris was great!! Made the buying experience enjoyable!

Joann Garvin

13 de oct. de 2015

They are always helpful and eager to answer all my women questions and great with service

Joann Vandevort

9 de oct. de 2015

It was less time then I imagened. Very quick and efficient!

Margaret Fanks

8 de oct. de 2015

Much better 2nd time around. Much more enjoyable experience. The guys did an excellent job.

Dennis Houser

6 de oct. de 2015

State Inspection and oil change for 2014 Ford Escape. Staff friendly-highly trained. Efficient--completed timely fashion. Enjoyed the beverages !!

Logan Hradecky

5 de oct. de 2015

Z is one great customer service provider. From the time I got there he told me not to worry and literally placed me in exactly what I asked for. Great Job. Thank you for the experience. Logan

Anthony Ciaccia

28 de sep. de 2015

Our salesman was knowledgeable and was firm and fair on the price of the truck we purchased. Only issue I had was he told us there was more warranty left than what there was on the truck we bought. He was off by 8 months. We did not find out until our loan was processed and we were signing the loan paperwork. The lady filling out our loan paperwork said she noticed the discrepancy and told our salesman. He did not come out and tell us. Also there were only three mats in the truck. We agreed on the price in part because we thought the warranty was longer. Tony and Jeanne Ciaccia

Steven Strait

27 de sep. de 2015

I dropped off the car without an appointment. It was not a convenient time for you all to work on our car but you were able to keep me updated about when it was going to be worked on. I appreciated that.

Mary Hughes

21 de sep. de 2015

2016 Ford Fusion the service was great, the staff explained everything to me in detail. That is the first time I ever bought a car that so much information was available before I even left the dealership. This was my first ford ever, and if that is the way that all customers are treated, it will not be my last.

Stephen Crisi

20 de sep. de 2015

F-150, friendly staff, very nice buying experience.

Thomas Mcquillan

18 de sep. de 2015

Everything was good but it took too long to fix. No shuttle for me to go to a place to eat. I had to walk.

Richard Fozard

16 de sep. de 2015

As a loyal Ford customer for over 15 years I have developed a good relationship with the service and sales staff. They always listen to my concerns and comments and do their best to address. When there are problems with a repair or recent service they go out of their way to rectify the situation. They let me ask for specific mechanics to do repairs on my vehicles if I desire to do so. Many shops will not do that. My recent repairs on my old Expedition were performed on time and on budget and the service was performed to my satisfaction. From a service advisor perspective Caroline (not sure of spelling) is one of the best the dealership has had in recent years. Great attitude, always professional, and is always eager to assist.

Gary P.

10 de sep. de 2015

The 2 ford recall notices were handled professionally and efficiently on our new Eccape.Great service dept.

Joseph Studeny

8 de sep. de 2015

Ford Escape purchased in March. Car was brought in on a recall notice. The personnel were extremely courteous and efficient. I am very satisfied with the care I received.

Daniel Wareham

7 de sep. de 2015

I enjoyed the experience buying the f-150 truck. The sales dept and service dept. went the extra mile Thank Dan Wareham

Louise Hiwiller

2 de sep. de 2015

Friendly service staff. I wait for service work. Very small waiting area. No desks for laptop use.

Alan Edmunds

31 de ago. de 2015

typical good fast professional work. Customer service and details of work being done was good.

JF

31 de ago. de 2015

2016 Ford FusionThis is the 5th Ford I have purchased from Moon Township Ford (dating back to the early 1990's.) They are no-nonsense and the process is painless. This is the second time I have used the internet purchase process and I found that I saved a significant amount of time. Brandon Michele, who currently handles internet sales, was excellent and efficient. (Incidentally, the service department is just as no-nonsense as the sales team.)

Thomas Schuler

29 de ago. de 2015

Bought a used Ford Fusion. Salesman "Z" was extremely helpful and knowledgeable! He made the process easy and quick.

Dennis Walsh

26 de ago. de 2015

I have come to rely on Moon Twp Ford to take care of my high mileage Escape. They get me in and out quickly and leave me a clean car to drive away.

Elaine Gloeckner

25 de ago. de 2015

My first time for service and so far so good. Hopefully it continues as such.

Dallas Stewart

24 de ago. de 2015

Because of quality of service at this ford dealership it has outgrown its facility.To continue with its timely repairs it has to expand staff without lowering your standards. It's hard to find a automobile service company you can trust.

Grayson Dobrowski

22 de ago. de 2015

This particular servicing appointment went well and I was in and out fairly quickly.

Timothy Lightholder

22 de ago. de 2015

This car is my daughters, although you have been emailing me since I am a co-signer. We have always been happy with your service, however when she took the car in for a scheduled appointment last week, you did not have her on the schedule....even though she had received a reminder. So if you check your records you will see that she is scheduled for 8/25. This request for our experience is for an appointment that never happened......

Donald Messick

20 de ago. de 2015

My truck needed a part, it was ordered and arrived and fixed on time. Well done.

Raymond Owczarzak

20 de ago. de 2015

On Friday Aug.14 my turn signals stopped working,I called the service dept. Rob kusluch said to call in the morning he would try to fit me in his busy schedule,he had the problem fixed plus two recalls I had pending in two hours.

Christopher Bross

20 de ago. de 2015

My experience was smooth and easy from the beginning. I went online to look at a new vehicle. I described my current situation and what I was looking for as far as payments and type of vehicle I needed. The dealership responded quickly and asked me to fill out the credit application. Within a day I had a new car that I picked up three days later and I really like the car they picked for me. Thank you Moon Township Ford. The sales representative and the Finance Representative were amazing. An additional thank you to management for getting me where I needed to be payment-wise.

Richard Topor

15 de ago. de 2015

One recall, oil change,tire rotation, inspection and the service was good as usual. NEED A NEW TV IN THE WAITING AREA

Wendy Victor

15 de ago. de 2015

The staff was friendly and kind. They were prompt with their service and over all a very good experience. My inspection was expired on my SUV and they were able to provide me with a quick appointment. Very pleased that he took the time to squeeze us into their busy service schedule. THANK YOUThe only complaint I have is the car wash was horrible. My car had already been through the car wash a few days before service and when I picked it up it was the worst car wash I've ever seen. There were water spots plus you could tell they just used water and no soap because there were towels marks from the front to the back of the car.

Robert Koch Jr

8 de ago. de 2015

The service department did a great job taking care of my used vehicle I purchased that needed a few items repaired. The salesman on the other hand I was not so happy with. The vehicle was missing a right side floor mat & key. He was also not very knowledgeable on the vehicle. I missed the mat as not being there until a few days later. After bringing that to the attention of the salesman his response was "there is nothing he can do". On a vehicle with 10K miles to me that was unacceptable. The vehicle also had some paint repair performed that the salesman said it didn't have. The vehicle also was not very clean inside even though they supposedly detailed it. If it wasn't for Rob Kusluch in the service department I probably would not purchase another vehicle there. The woman that handled the transaction was also very courteous. My only dissatisfaction was with the salesman.

Steeler Fan from Central PA

7 de ago. de 2015

On 8-6-2015, I was traveling through Pittsburgh on vacation and developed a leak in my cooling system. I goggled the nearest Ford dealership and was pointed to Moon Township Ford. Where I received excellent and prompt service at a fair price. The technicians bent over backwards to solve my issue and get me back on the road. While I was waiting a customer told me that she drives 75 miles to get her car serviced there. I would recommend their service center to anyone. I was treated by the staff as if I was their best customer. I salute the management at Moon Twp Ford for having such wonderful people on their service staff

Joel Acie

7 de ago. de 2015

Great job as always! This is the same reason why I keep going back to this dealership for my Ford Edge repairs. They're quick and know that I am a long-term loyal customer.

Michael Blamer

4 de ago. de 2015

Carolyn in service got me in and out very fast on an oil change and couple recalls I received on my car. Very much appreciated!

Stephen Abel

3 de ago. de 2015

George was very helpful in the purchase of our vehicle. The service was also good.

Jewel Snyder

31 de jul. de 2015

My car had the shudder in the transmission and a few other things. Ford had to replace the clutches in the transmission and it made a world of difference. It shifts so smooth that you don't even notice it. Before it shook and shuddered and made noises, there was a metal vibration, now its gone.There still is a sound that reminds me of when a shock is blown out, I mentioned it but I guess they did not find anything. It took almost 3 years to get the tranny fixed.

Jason Roberts

28 de jul. de 2015

Service was great. I want to recognize the great customer service of Carolyn Carroll. She is very helpful and accommodating.

Tom Brown

28 de jul. de 2015

Fast in fast out, I appreciate that! I went in for an oil change and waited for my truck. Great team!

Charles Barber

26 de jul. de 2015

The finance manger was the most professional individual I have dealt with in a long time. Courteous, organized, and professional.

Robert Matheny

24 de jul. de 2015

The service agent was very helpful and accommodating. A not-so-good part of the experience is this strange survey. Poorly designed.

Lisa Napoli

24 de jul. de 2015

My vehicle took longer than expected and I was provided a rental car for the inconvenience. Friendly and helpful staff.

DARRICK G.

23 de jul. de 2015

TODAY 7/23/15 I DROP MY CAR OFF AT 810 AM AND I CALL THE DEALERSHIP SERVICE TO SEE IF MY CAR IS DONE AT 230 PM AND THEY STILL HAVE MOT WORK ON THE CAR THE REASON I MADE THE APPOINTMENT SO THAT MY CAR WILL BE THERE 1ST THING IN THE MORNING SO THEY CAN WORK ON THE CAR SO THE GUY WAS LIKE WE DO THE PEOPLE WHO IS WAITING FOR CAR TO BE WORK ON I EXPLAIN TO HIM THAT I MADE THE APPT. SO IT CAN BE DONE RIGHT AWAY I MOST LIKELY WOULD NOT TAKE MY CAR BACK THERE

Mike in PA

19 de jul. de 2015

We own Ford Focus, Fiesta and Escape. Great value automobiles!

Frank Dalmas

15 de jul. de 2015

All went well.....we had been looking for a vehicle for some time and the salesman kept in contact with us when a vehicle of interest arrived on the lot. We drove the vehicle and purchased it. It was a smooth and stress free experience.

Robert Kusluch

13 de jul. de 2015

All went great fast and friendly staff Service was quick

Rich Dibler

13 de jul. de 2015

Took vehicle in for annual state inspection and emissions testing, also had the works performed, all work was completed in a timely fashion.

David Sinkavich

9 de jul. de 2015

Very friendly, we have bought 4 cars in the last 15 years from here and always go here first.

Joseph Ranieriz

2 de jul. de 2015

Moon ford is the best dealership I ever ever have gone to from sales to service Keith Edwards is such a great employee. Every business should have such a great guy. Service department is top notched. I love moon ford

Donald Messick

1 de jul. de 2015

Everyone was very helpful, kind, on time. Wonderful experience. I will return!

Janelle Biemel

26 de jun. de 2015

2016 Explorer SportService was great! Keith Edwards and Brian Grogan were able to surpass my expectations and put me in a vehicle that I thought was out of my price range. Very happy with my experience Markus DiVito also made the buying process quick and painless

Snake

24 de jun. de 2015

Have bought 2 Ranger trucks from dealership. Had a breakdown last Sunday. Truck towed to service department parking lot. Keys left in service drop box. 3 days waiting and nothing done and no indication as to when they will look at it. Not the way to treat a faithful customer.

jamie

28 de abr. de 2015

They lie about the repairs that are needed. They will charge you for parts and services they don't do. techs and service writes look throw your cars. The techs abuse cars spinning tires and just beating them on test drives. Lot attends back cars in to one and another. Service writers will not tell u what's found. If it's covered under warranty they would tell u its bad

Happy Mainer

6 de may. de 2014

After searching for 3 months online, we finally found the ideal vehicle for our family at Moon Township Ford and even though it was over 900 miles away, Internet Sales Manager Brandon and his GSM made it well worth the travel time and expenses for my husband to make the trip from Maine over Easter weekend. Within 48 hours of finding the Chevy Traverse online, my husband was signing the paperwork in PA and we could not have been more pleased with the entire transaction. They were extremely responsive, accommodating and personable and the vehicle was exactly as described. Thank you Moon Township Ford. Highly recommended dealership!!

JaneIA

21 de jun. de 2013

I went into the service shop. My car was covered under warranty they never called me back to let me know when my car was going to be done. I had to call them to find out and the service writer was not helpful at all. I then finally pick up my car two days later never had a rental offered to me. I also went in the service writer just handed my service bill and said go to the cashier no explanation about my car service. Then I went to the cashier they handed me my key I said where is my car? She pointed down the the side of the building and said somewhere down there. Had to walk all the way down the building to find my car. What is that they were not busy at all not a car in the service area the only thing they had time to do was BBQ and stand around. I will not be back to them again. I will drive out of my way to go to another Ford dealership. I can't believe this is how they do service!!!

shawn7979

16 de jun. de 2013

Worst service experience, PERIOD. Chris at service desk never did one thing he said he would. Chris never called me to update the service of my car, even after I called him several times. Every time I would call he'd say " I was just going to call you". Yeah right. Maybe once but not four or five times in a row you weren't! They had my vehicle for two weeks. When I picked it up it was filthy with grease and dirt on the inside. They said they'd "detail it" for me so I brought it back and their definition of "detail" is a lot different than mine ! When I came to pick it up there was still dirt from their repairs on the seats. The outside still had dirt on it. I mean to tell you Chris at the service desk did not do one thing he told me he was going to do. Why is this guy even in the service industry? Total waste of time. I will NEVER go back there.

partyanimal

1 de jun. de 2013

I bought my first ever new car yesterday (Ford Fiesta). The entire sales process was easy, low pressure, and transparent. I specified the car I wanted before I got there. When I arrived, it was already parked out front. No one ever tried to pressure me with add-ons, and the final price I paid after filling out the paperwork was exactly what we had agreed on. I bought the car from Brandon who was laid back and exceptionally helpful throughout the whole sales process. Since this was my first time buying a car I expected it to be much more stressful but it honestly couldn't have been easier. I would recommend Brandon and Moon Township Ford to anyone.

Reym1

22 de oct. de 2012

Excellent experience! Worked with Brandon in sales. His professionalism, and kindness were clear from the moment we discussed my car of interest. The transaction was smooth, pleasant and perfect. Shari in Finance is also terrific; made it all come together without a glitch. Drove six hours from Northern NJ to pick up the car, a pre-owned Nisaan Nismo 350Z. It was well worth it. I am very happy with my purchase. Kudos to Moon Township Ford!!!

Jeffrey

26 de may. de 2012

I am very pleased with the vehicle I purchased at Moon Township Ford. Customer service was excellent and I would highly recommend to everyone!!!

Victor

2 de feb. de 2012

This dealer is great. I live in New York City and was looking ALL OVER for a fair price on late-model VW Golf TDI. After months of searching on Cars.com, I stumbled onto the perfect car. There was only one problem (or so I thought): The car was in Pittsburgh! Actually, it was at Moon Township Ford. I called the phone number on the cars.comc listing, and spoke with Brandon. He helped me get a fair deal for the VW over the phone, and gave me a no-nonsense offer on my trade-in. He was even more than happy to drive the Golf TDI to the nearest VW Dealership, where the car was inspected, and found to be in tip-top shape. Soon, my girlfriend and I hopped in my crappy Honda, drove to 6 hours to Pittsburgh, and picked up the VW Golf (the Honda stayed in Pittsburg). The Golf TDI is great, and we didn't have to bother with refueling on our way back to New York, as the TDI has a 600 mile range! The whole deal was done over the phone, and via email. There were no surprises when I arrived, and we only spent about 90 mins at the dealership, which included a test drive, and all of the financing paper work! I've dealt with a log of slime-ball car dealers in New York City, and this was by far the easiest, most pleasant car deal I've ever made. Brandon (the salesman) really went out of his way to make sure that I was completely happy, and that all my requests were honored. No hidden fees, no surprises, and a dealer that sticks by his word. Amazing, simply amazing!

JM1999

12 de ago. de 2011

Pretty fair people. have great prices. All there used cars are never in accidents and they always make sure the cars meet all recalls and get them repaired properly. They do let you know as is really means as is.