Kara

3 de jun. de 2015

Our sales man Steven Folbaum has gone above and beyond for my fiance and I today June 2nd 2015. I would highly recommend shopping at Mt. Ephraim Chrysler Dodge and ask for Steven he does over 100% for his customers. Neither my fiance or I have good credit yet were walking out with a brand new car! I am in sales myself very rarely do you find an honest and hard working sales man. Thank you to Steven!

Marilyn

20 de may. de 2015

A part for a Chrysler recall was not available for my car a week ago. As soon as Joe Giunta was able to secure the part, he called me immediately and had me drive into the repair garage for a 5 minute "fix." Nothing like it!

Brian "STARKIE" Starke

9 de may. de 2015

Between Johnny O and service Manager Joe Giunta they make you wanna keep coming back. Ask for these guys by name and tell them STARKIE sent ya. They will take care of you.

Van Man

31 de mar. de 2015

I just bought a new Dodge 2015 caravan . The sales person was friendly no high pressure . They stayed within my budget found the car I wanted with the equipment I wanted and the color . I would recommend this dealership to anyone looking for a new or used car.

nikvil

26 de mar. de 2015

Took our 08 Town & Country in for a coolant leak only to find out it needed a radiator and intake manifold gasket along with some other routine maintenance work that was overdue Joe explained everything that was needed and why and they even paid for my rental car. Our van was ready next day as promised good as new although taking your car to the dealer is not always the cheapest choice if you want it done right it is usually the best choice,.....Thanks Guys

smgag

20 de feb. de 2015

This could be a long story but I'll try to make it short. Our T&C was in for a check engine light that turned out needing 1 + 1/2 days of labor to fix (this was a Friday). Joe called to explain that the van needed this extensive repair and that it probably would not be done until end of business Monday. I was freaking out because we needed to leave Monday morning for medical reasons involving my son and also that renting a vehicle was not an option because our van is handicapped accessible for my son. We had a 9 hour drive to make by Tuesday. Joe was polite and said he would do what he could but the engine guys are not in on Saturdays so it would be really difficult to get the job done. Fast forward to Saturday afternoon...Joe called to say the van was done!! Not only did Brian stay late on Friday night but he came in on Saturday to finish the van. Now if that's not service, I don't know what is!!!

Devon M

12 de feb. de 2015

I've been burnt in the past and I was super nervous about buying a new car and dealing with salesmen again.. I worked with E Murphy, and the experience was fun and stress free! He helped me with all of my questions, and I had a lot! I ended up leasing a 2015 Chrysler 200 and I absolutely love it! I'll be back!

CJames610

18 de dic. de 2014

Brought my truck in for service and Joe Cerankowski was a pleasure. Informed me of all the details of the service needed on my truck.

BKB

16 de dic. de 2014

Dealt with joe c. Did good quality work. Gave me the breakdown of service done to my vehicle and the parts that were replaced and any upcoming issues that i may have to tend to in the future.

JohnNJ

16 de dic. de 2014

Purchased a new Dodge Dart! Great salesman! Great experience! Dodge signature light cluster on the back of the car is awesome, take notice! Start to take notice of how many new Dodge models and Chrysler 200's and 300's are on the road! Dodge and Chrysler are back and their sales can prove that!

NeverAgain

10 de nov. de 2014

After being at the dealership for almost 4 hours, I walked out. I got tired of waiting, In addition to wasting my time, the finance department was rude to me when I had the nerve to leave. They tried to keep pushing cars on me that I had no interest in buying, and felt like I was being ripped off. Went to a dealership that was willing to get a deal done on my terms.

Jimmyd

2 de oct. de 2014

Joe Carankowski of service department exceeded all my expectations for service, promptness, and politeness He really seemed to care. Look him up if you need service on your dodge or Chrysler

norabobora

9 de sep. de 2014

my husband and i went in on a saturday on the last day of the month. needless to say, it was super busy in there. the guy we dealt with, anthony alberto, bent over backwards to make our purchase smooth and quick! very nice, accommodating, got us a great price. i would definitely recommend him and the dealership!

customer

16 de ago. de 2014

Stopped in for an oil change with a coupon. I was in and out in an hour. Everyone was super friendly. I looked at some of the used cars while I waited and the salesman was helpful and not overbearing. I got a maintenance schedule and will be back.

Frank Russo, Ricky Hess

2 de ago. de 2014

We could not have been more pleased with this dealership. I contacted them online to inquire about their 2014 Chrysler 200S, from my computer at work around 3pm. After a few brief emails with Frank Russo, we secured an AMAZING deal by 5pm. We drove about an hour, and even though they were closing at 7pm, they were very gracious and did not make us feel rushed at all. Ricky Hess gave us plenty of time to test drive the car and by 8pm we were on our way home with a brand new car for our daughter. It was the easiest car transaction we have ever experienced. Both Frank & Ricky were great, the staff as well. I did not feel any of the jitters you normally feel at a dealership. We will surely be back and will recommend this dealership with pleasure. Thank you again for making this purchased great one Mt. Ephraim Chrysler Dodge! My daughter absolutely loved it!!! See you again soon!

kevmc

1 de ago. de 2014

I walked in wanting to buy a charger,got approved for the car I wanted then drove off the lot the next day with what I wanted but paperwork was not finished because finance manager was on vacation although sale was still being put together by sales associate. After transferring tags, registration and insurance for my new vehicle they wait a full 13 days to call me back stating I wasn't approved for the car I wanted. Instead of waiting for an approval they still wanted to have the sale underway so if I wasn't approved then why take my trade in and let me drive off the lot without sale being finalized,poor salesmanship lack of communication but I will never recommend anyone else to this place of business. I wonder if all their customers have to purchase a vehicle then have it returned because of their incompetence.

GENE BANGLE JR

15 de jun. de 2014

IT WAS A GREAT TIME USED CAR PURCHASE----WHEN I THOUGHT WHERE WAS NO CHANCE . WHEN I WENT TO THE DEALERSHIP ,IT WAS A CALL THAT STARTED ME TO GO , JUST TO LOOK AT THE VERY NICE CAR AND TRUCKS THAT I SHOULD NEVER GET. THEN TALKING TO JOHN O THE WENT SO FAR OUT OF HIS WAY TO-- AS HE SAID- WE WILL GET YOU A CAR!!! THE MAN NEVER STOPPED . HELPED ME IN MANY WAYS ,ALWAYS POLITE. I CAN NOT SAY ENOUGH ABOUT HIS WORK.. THANK YOU VERY MUCH-----SEE THIS DEALERSHIP AGAIN. AND HOPEFULLY JONH O.

JimBobJoeJane

17 de abr. de 2014

I received a call from Frank Russo and after explaining that I had already purchased a vehicle at another dealership he told me that I had not done so. Frank apparently knows more than I do, about myself! Funny how that is.

Robyn Bradley

25 de feb. de 2014

I would recommend this dealership to any and everyone, the experience I had with the workers made me feel like I knew them for years. Robert Forrest my sale guy was the best I ever dealt with, I would personally recommend him to everyone who is looking forward to buying a new or used car. Robert Forrest and the dealership was recommend by a family member in return I recommended another family member and two friends who has schedule appointments to go to the dealership, I drove 30 minutes from Philadelphia just to purchase a new car from this dealership and Robert Forrest.

Crystal

12 de feb. de 2014

I was very pleased with the service I received. This is the second car I purchased from this dealership. I am so happy with my new car!!!!!!!

Ralph4ch

8 de feb. de 2014

Rick and Anthony weNt above and beyond for us and we will be forger grateful. This is our third visit and we will only return to Mt Ephraim Dodge for any future purchases

quinten

29 de ene. de 2014

basically went up there test drove the dodge challenger gave GRANT CUNNINGHAM all my information and my co-signer information didnt hear from him in a whole week finally he sends me a email blah blah blah tried to give him a second chance he didnt have none of my information i gave him or my co-signer the first time and on top of that they sold the challenger and he still tried to have me come up there and waste more of my time knowin they sold the car and tried to get me to get another vehicle which i already stated i wanted that particular vehicle.The customer service i received was horrible it shouldnt take anyone a week to get back to u .I think a car company should be chasing u and tryin to sell the car to u 100% not u chasin them and drivin 1hr for nothing get that handled. my 2008 impala lt drives wonderful so ill be keepin that till i find a better delaership to go too i recommend u to look somewhere else They dont know good customer service at all

daveshein

28 de ene. de 2014

Online salesperson Frankie Russo had me stop in and see Jim Payne. both were true professionals and made the deal quickly and got me on the road in 2 hours.

cobra2top

24 de ene. de 2014

I wanted to take a minute to thank the team at Mt Ephraim Chrysler Dodge for making my new buying experience enjoyable. I was in the market for a new sedan and after a lot of research, wanted a 300 as my next car. I found the car with the options I wanted on their website and called to ask if it was still available. Jim Payne, my sales rep, said they had it and to asked if I wanted to come in and look at it. Upon my arrival, Jim had the car pulled up front, plates on, waiting for me. A unexpected surprise. I basically parked my car and jumped into the 300. Jim went over all of the features of the car and answered all of my questions. He was very professional and I never felt pressured. I tend to ask a ton of questions and he answered them all. He is very knowledgeable. After the test drive I knew the 300 was the car I wanted and met with Alex Epshteyn, the sales manager. We discussed price and my trade in and he did everything in his power to make sure I was happy with the deal. We went methodically through all of the details and after a short time, I ended up walking out with a brand new car with everything I wanted! So happy with my purchase! Both Jim and Alex made the buying process so smooth. I never felt hurried and they were really focused on assuring I was happy with the purchase. Both were very professional and made the buying process easy. I will definitely recommend Mt Ephraim to all of my friends and family!

Van Dad

21 de ene. de 2014

I bought a used vehicle from the dealership this weekend. They seemed very professional and unlike any of the previous bad reviews I read about them.

Sanaa

22 de oct. de 2013

I went to the car dealership last week. I was suppose to be there at nine. The manager albert? Was late for the appointment. I was there the day before speaking with Dennis? I discussed with Dennis what I was looking to buy and the price range I wanted to be in. When I discussed this Albert ( short guy late thirties) he told me it was impossible to get the car. I understood. He never offered to show me cars in my price range. Neither did Dennis. Your place runs shotty and I do think I could of got the vehicle with the money I was putting down and payments. Change your salesman and managers.

Bryan Lynch

17 de oct. de 2013

How ironic... Val below had the same problem I did. If any of you get in touch with this dealership. DO NOT SPEAK WITH FREANKIE! He has no idea what goes on in the car sales, he doesn't even work with cars, he does their internet service! All day I have been contacting this Freankie fool talking about this Dodge Charger I want. Of how it is still there and I was telling him how I am coming from Point Pleasant, NJ to get it. I'm in the car leaving my house and I text Freankie and tell him I am on my way to come purchase it he tells me it is still at the dealership. I get there, ask for this Charger and what do you know... THEY SOLD IT 5 MINUTES AGO! I wasn't even allowed to put a down payment on the car because they don't accept them. Now here's my point to prove why he has no idea what goes in in sales... The people who had bought the Charger have been working out a deal on it for the passed two days! DO NOT GO HERE, you're foolish if you do.

Val Peclet

21 de abr. de 2013

I drove for an hour and a half to look at a vehicle that was advertised on line. I looked at it and liked it, when I asked for the key to test drive it all of a sudden someone was making an offer on it. They did however suggest I may be interested In the other one on their lot 15,000 more. I thanked them and was leaving when they also suggested that I could go to their other lot 10 minutes away they had one that was more expensive than the original I went down for. I said no thanks. Funny how the vehicle is still listed on the Internet as available and the price is suddenly reduced. DO NOT waste your time. Go to Lenihans Auto first. They will take care of you. I wish that were my first stop and my used car purchase could have been an enjoyable one.

k9501

14 de ene. de 2013

If you're looking for a used vehicle, make sure you check it out good first! They got me!!, 10 miles up the road the check engine light came on. Maybe thats why the salesman only took me 3 miles round trip to test drive it! Of course, they sold it "as is" so the slipping transmission problem was mine. Would NOT recommend!