Weinstein

22 de sep. de 2016

I had been searching for a 2016 Ford Focus hatchback with a stick shift. Another dealership has been dragging around for over a month and was unable to find a car for me. I spoke to Steve Stocker and he located just the vehicle that I wanted. He got me a great deal, gave me a decent price for my trade-in and made the whole experience wonderful. He has been more than helpful in answering my many questions. As a single woman, I dreaded the car buying experience. You will be treated wonderfully. I was in and out in about two hours.

F-150x2

17 de sep. de 2016

John Wayne gave us excellent customer service. He responded to our email request for information very promptly (another dealership took days to respond) we spoke to him the next morning, made an appointment to come in. He was ready when we arrived, showed us exactly what we were looking for. No pressure, answered all of our questions, gave us options & we drove out in our new F150. We love the vehicle & We would consider John a friend & we never met him before. I would highly recommend him & our experience at Mullinax Ford.

Garages

5 de sep. de 2016

Kyle was very professional and gave my wife and I a good experience buying a car. I will recommend him highly. I liked the low pressure approach

Bones

3 de sep. de 2016

I needed a car fast, called Mr.Wayne on the advice of a friend. Had several options within a hour. Got more vehicle than I thought I could afford. Very satisfied.

Robert

21 de ago. de 2016

It was by far the easiest car sales transaction I've had for years. Salesman Kyle was professional and accommodating. Never pushed us but instead understood what we're looking for then advised us on the best deal. Once the car was washed, detailed and ready for delivery, they found a small factory defect in the rubber on the roof. Out of ethics, they immediately informed us and offered to have it repaired within few days. However, since I didn't want to wait for it; they turned around and gave us a better vehicle with few hundred dollars more expensive for the same price. When we came back for the pick up, all papers were ready to be signed. It took less than 10-15 min to be out the door with a brand new Ford F-150 Lariat. These are good folks to deal with.Thank youRobert Ramey

downinducks

17 de ago. de 2016

I have bad credit(-600) and they still got me 3.9% and a few incentives. All upfront and no back and forth. I walked in and agreed on everything and went to work, They called me and i came back and signed and drove away.

nomad3143

6 de ago. de 2016

I went into the dealership with an inquiry and walked out with the exact deal i was looking for. Sales manager and his staff were very in SYNC (no pun) and did everything they could to make me happy....Iv sent cutomers in before and they have thanked me.

Lexi123*

4 de ago. de 2016

Recently my husband and I decided we needed a bigger car. For the first time in our car buying history, 3 years after our first purchase there, we returned to the same dealership and more importantly even the same salesman (Alfredo!) to purchase our new car. We received the same courteous service that we had the first time from start to finish... And Yes we would return there again.... ( but hopefully not for a while..lol)

Fairplayinc

28 de jul. de 2016

I went to Mullinax Ford to check out a new Mustang. A salesman approached us and asked if we needed any assistance. Very low pressure. Excellent customer service! We decided to test drive one and loved it! We told them were we needed to be. They came back with a best offer, no haggle price. We ended up being a little too far off on numbers. The next day, I called back and we both sharpened the pencil a little bit and I'm now driving a new Mustang! I didn't get the typical back and forth, back and forth with the sales manager that most dealerships put you through. It was truly a pleasure and we will be buying from them again!

Diane M

18 de jul. de 2016

Wasn't planning on getting into a new car that day but Matt was so helpful and went above and beyond to get me the most money for my trade in and the best deal on a new 2016 Ford Focus. Must say I'm happy to finally be part of the Mullinax family. Diane M.

disappointed

27 de jun. de 2016

I purchased a 2015 Ford Mustang at Mullinax and while the experience was great and we love the car, we were unaware that the service department does not make appointments for warranty work or anything else. It is a first come, first serve process. It's 100+ degrees in Florida right now, my air conditioning has already gone out - 9K miles new - and my husband is in a line of 30 cars at the service department (2 days after the issue came up) at 7:30 am on a workday with their "first come, first serve" process. ARE YOU KIDDING ME! Too bad that sales doesn't tell you that when you purchase a car and then purchase extended warranty!!!!!!!!!Do not buy a car at Mullinax in Palm Beach Gardens, FL unless you want to sit for hours every time you have an issue. Extremely frustrated.

Maria Abreu

25 de jun. de 2016

This is the second time that i lease from Ford and once again had an excellent experience with Ray Bowen. I now cosider him the person to speak to when I make any sort of sale/lease decision. I will also refer him to any of my friends.

THIS STILL HAPPENS TODAY?

14 de jun. de 2016

3 weeks ago my brakes began to act up and to stop the car at times I had to press hard on the pedal. I had a few close accidents and with my daughter in the car. 06/14 I brought my 2011 Ford Edge in for a failing brake booster and it was serviced under the part warranty at no charge. I get home and decide to look under the hood. I am looking for the area the mechanic serviced the brake system and check my fluids. I by chance grip my negative battery connector and it swivels, I was shocked, I check the positive one, the same! It swivels! The mechanic forgot to tighten my battery connectors! Pushing the connector down before I tighten it, the battery moves!. It's supposed to be secured by a plastic wedge on the side. Now I discover the nut under the battery plate is missing. The long bolt beside the battery goes through a plastic wedge that's supposed to keep tight against the battery. The Certified mechanic just put the wedge and bolt back in, no tightening, it just sits there until I drive it more and it falls out. What else did the Certified mechanic not tighten or not put back or not put back properly that I cannot see on my car or they've done to others?It is so unfortunate that this still happens.I would not bring your car here and the mistake I found was so simple.

aawpb82

9 de jun. de 2016

This is my 10th purchase from Mullinax myself and 20 overall for my family, Ray has always been my go to guy and does everything he can to make the experience as painless and quick as possible.

kingranch2016

22 de may. de 2016

With a person like Ray with all his experience and class it reminds me of how buying a new vehicle can be a pleasure vs. a nightmere

fordedge0611

13 de may. de 2016

We walked into Mullinex and met David Bean. We went with him to see the car that we decided we wanted. We drove it and decided it was perfect for us. It had to be looked at and cleaned up by dealership so the next afternoon we went to buy and pick it up. Soooo easy.I had not bought a car in 13 years and dreaded going to buy a new car but this was a pleasure!Thank you David Bean!

F150

21 de abr. de 2016

Kyle Brown Is awesome, we went to Ford Credit were approved for a $ amount on 0 percent %that we asked for ended up buying a truck $10000 over the pre approved amount - Kyle processed the deal no gamesStill 0% no more money down and delivered what we wantedNo negotiations fair trade in and an hour later we left with a new truckNo pressure No I have to speak to my manager no BS Just a straightforward deal done honestly the way it isn't done in most placesGreat follow up sinceAsk for Kylr

SuperDuty12

29 de mar. de 2016

I would highly recommend Colby Firch (service department manager) and Mullinax Ford. I have taken my F-350 to other dealerships and have not been impressed, but the quality of service at Mullinax Ford was excellent. I will not hesitate to use them in the future.

Dayjust14

24 de mar. de 2016

I loved my car sales man Kyle Brown. He had great personality and was very friendly. Buying a car for the very first time was a smooth and great experience. Thanks Mullinax Ford.

Kirkmillerglass

21 de mar. de 2016

We have used mullinax twice now. Our salesman was Ronnie Butts. Nothing but the best to say about him as well as the establishment overall. Highly recommend.

APi-Kelly

14 de mar. de 2016

Ray Bowen makes it easy and convenient. In the last two years our company has purchased over 7 vehicles with Ray at Mullinax. He brings us the best deals with the best service. Professional, courteous and respectful of our time.......gets us what we need and want and delivers with a smile.

jenna

12 de mar. de 2016

I came in with the exact budget I have to lease a car. Car salesman spent a long time with me. I was ready to make a deal until he said his numbers don't match up at all with my budget. Why did he waste my time ? I told him up front my price. I hate car salesman. No matter how nice they are they play around with you and don't listen to what you are able to pay. I left tired, upset and annoyed I invested so much time HONESTLY putting my budget out there. I was told they could get close. Wasn't even remotely close.

Clarkw

27 de feb. de 2016

Recently purchased a super duty work truck for my business through Ken in the commercial sales center. Ken made the purchase quick and easy. Finance dept was fast as well. Nice to get in and out of a dealership with a good deal fast.

nomonkeygames

24 de feb. de 2016

There's no dealer fees but we know that is included in the price, no matter what, if you are tired to see more numbers in your quote, mullinax can be an option, nobody works for free I'm agree with that, but double check with the dealer's offers sometimes paying dealers fee can be more cheaper than up-front business.

Sandy C

20 de feb. de 2016

While I thought at length about a different make of vehicle for my next lease, I keep going back to Mullinax Ford because of the sales and service teams. Ray Bowen is the consummate sales professional and I love the service department as well. They have great hours, you can make an appointment and you can get in and out in a timely manner. I've never had a bad experience.

Yvonne DeWitt

18 de feb. de 2016

Had a great experience with your salesmen, Tom and Mike. Enough so that that's where our next vehicle will come from. My 2016 Esacpe is great!

Bob C

1 de feb. de 2016

We recently purchased a new Ford Fusion Titanium from Mullinax Ford and we very pleased with the experience. Our salesperson, Bruce Huppert, was very knowledgeable and professional. We were very impressed with the "no haggle" pricing (which was better than other local dealers) and the depth of inventory. We love the car and would highly recommend this dealership.

gebo21

25 de ene. de 2016

Did a special order with Ray Bowen, He was very gracious with status of location and expected delivery date. Very professional, and informative. I paid just a bit more than initial expectation, but over all delighted with my new Truck.

WardMurrayHCC

16 de ene. de 2016

This was my first experience and I was from out of town so I needed to do all of it by phone and internet with Ray Bowen. I was able to fly into WPB and my car was ready for pick-up!Thank you Ray Bowen!!!!Ward-Murray HealthCare Consulting

Mikey D

13 de ene. de 2016

The whole process of buying a car at a dealership was possibly the most pleasant that I have experienced to date. There was no haggling over price, as you had the impression that the figure presented was the real one and from there it is quick and efficient to the close of the deal.i was trading in my old car and the price that I asked was accepted without any back and forth whatsoever. As I said in my one word reply, the whole process was straightforward.

Katandjoe

25 de dic. de 2015

Mario made our experience quick and painless!! I went in to just look at the explorer and 3 hours later I was driving home in my new Explorer Limited

Lmarsh1286

21 de dic. de 2015

Very friendly and helpful staff! Chuck McCormick was awesome and found a car that fit my perfect! Would defiantly recommend them if you're looking for a new or used car!

FordDealerReviewer

16 de dic. de 2015

"Upfront" pricing is a joke. Watch out for the bait and switch regarding their internet pricing. They pretend they are not familiar with Ford incentives. Will low ball on trades to get every penny out of you. Drove to Advantage Ford in Stuart. Much more "Upfront" and honest. Got a much better deal with no BS.

bica123

15 de dic. de 2015

Ken Maltman is a great salesman. We have purchased 4 trucks from in the past 2yrs and will be purchasing a Van next year. He has given us personnel service and come through for us each time

NWukoson

8 de dic. de 2015

I just purchased a new Fusion from Mullinax and could not be happier with the experience. From the sales department to the financing, I was impressed and never pressured. I highly recommend stopping at Mullinax the next time you car or truck shop. My sales guy was incredible. Nick W.

Wayne Mann

16 de nov. de 2015

Tom Fox was our salesman. This is the second time Tom has worked with us and I will ask for him every time I buy a FORD. The service department is tops too. Glenda is the only service person I deal with and she is the best. I am sure all of the people at Mullinax are wonderful but when you find someone that takes as good care of you as Tom and Glenda do, why look for anyone else.

Slap Happy Lee

30 de oct. de 2015

My name is Lee Pollard I bought a 2006 f150 from Mullinax Ford , The Presidential Award winner for 5 years. These guys live up to the reputation of integrity and heart they stand behind their salesmanship as well as their product. Ask for salesmen Tom Fox ,the best they got and that's saying a lot. He truly cares about the customers happiness with the vehicle not just the commission he'll be getting. Scott Nicholc , the proud owner leads a top notch crew of professionals with integrity and class. He's a real stand up Joe that will greet you at the door and work with you hands on with your deal. Needless to say satisfaction is the company's middle name. Into the first month I was having unforeseen problems with the engine. Even though the warranty was 50/50, Their pristine character and honor replaced the entire engine for free, with no argument and no haggling. As well as covered the cost for a rental vehicle for 2 weeks. Thanks Mullinax!!! This is what America is all about!!

Jen_sauceda07

20 de oct. de 2015

Mullinax Ford of West Palm Beach was a breeze to work with. We loved the upfront pricing and the salesman was so down to earth and friendly, not pushy at all like other dealers can be. This was our first purchase from Mullinax, but I know for sure that it won't be the last! ?

Jeffcole1972

19 de oct. de 2015

My experience was so easy the bottom price is on the vehicle.no going back and forth.i highly recommend mullinax.tom fox is the guy to see. Sincerely Jeff Cole

Bigblue

9 de oct. de 2015

Loved the no haggle pricing. Would not hesitate to use again. Gave me a very good trade on my car. In and out in under two hours with a new truck

Boca Fleet

28 de sep. de 2015

We dealt with the commercial department salesperson. All the details were handled by email. Upon closing the deal we drove down to the store met our salesperson and signed the paperwork and drove off with our new business vehicle. I recommend the salesperson and dealership.

Scott Walker

23 de sep. de 2015

Great expierence buying car. Normally it's like going to the dentist for me. Love the no hassle pricing and they had one of the largest selections of vehicles in state of Florida. I looked everywhere for this vehicle and found it here.

Letsfocus

20 de sep. de 2015

I recently purchased a new car from Mullinax Ford. The atmosphere was welcoming and I was treated with professionalism, courtesy and respect. I got a generous trade-in offer combined with rebates and drove away with my "dream car" and a low monthly payment. Thank you Mullinax!

Jillsv

4 de sep. de 2015

We recently purchased a CMax and had a wonderful and relaxing experience at the dealership. Billy gave us as much time as needed to decide among the CMax, Escape, and Fusion, even moving cars close to each other so we could easily compare options in each. Our service tech Glenda is great to always there for other cars we have serviced over the years. We would recommend this dealership to anyone

Ashley Kiefer

16 de ago. de 2015

Everything went well with my visit at Mullinax Ford in Lake Park FL! The staff here are hands down the best group I have ever come encounter with! They really take their time and don't rush you. They make sure you understand all the paper work and so on. Your confidence is through the roof knowing you made the right choice. Bren, Mathew aka 'Moe', and Lance made my car buying experience one to remember. I'm recommending Mullinax Ford to everyone I know. Thank you so much for all that you have done for me!

JoeJoe

13 de ago. de 2015

I had a wonderful experience at Mullinax Ford. They did not have to Explorer I wanted on the lot but they got it in within a couple days. When my new vehicle arrived it had more options than I originally looked at. The internet sales manager took the time to walk me through all the options. It is funny, the stuff I thought I didn't want is the stuff I am finding I can't live without! Mullinax was great to work with, there was a problem with the original car, they had no problem giving me a loaner vehicle until the new car arrived. I could not be happier. It should be noted I drove about 30 miles to go to Mullinax and drove right past my local Ford dealer because of a bad experience there. Mullinax kept me in a Ford! Thank you!!!!

Ford Momma

6 de jul. de 2015

Everything was up to our standards from the sales to finance. We were 8n and out before we knew it. We were given a very fair price for our trade in.

matt561

11 de jun. de 2015

Typical Dealership with with a different type of scam! They claim to have no dealer fee's but want to Low-Ball you on your trade in. $3,000 difference from what the site's that make sure you don't get ripped off (KBB, Nada, Etc.) and what the sales manager brings to you is a JOKE! He didn't even know how to do his job properly... After pulling out my phone and showing him his mistake, his attitude changed quickly to a negative one. I'm shocked this man, Munson, was even made a manager! He couldn't even answer my common sense questions without saying some smart xxx remarks like "he's not a bright guy" and smirking... This is NOT the guy you want to deal with! My recommendation? Go to any other dealership, dealer fee or not, and see what kind of deal you can get. Even if you get charged a $1,000 dealer fee but they give you what your car is worth, you have done better than shopping at Mullinax! Lastly, I wouldn't believe all the 5 star comments. It seems to me like they have their employees write them up...

Polisea

27 de may. de 2015

It has almost become a tradition to replace my explorer, and pass the prior one on to another family member. We just like the versatility of having the extra interior room and the ability to tow if necessary.It is taking a little time to get used to the new configuration of this new explorer because we do not sit quite as high as the last one. Also, the seats are substantially firmer than the last one. All this is probably due to the fact that Ford is leaning toward the stiffer foreign car feel. That is not a complaint, but an observation, and not a bad thing, just a change to get used to.I would like to suggest that you consider offering a class (for a fee) on the use of all the electronics and accessories. Although the owners manual is a great help, a "hands on" might be a big head start for an introduction to all the new features.We're happy with our purchase and with our salesman, Billy Stamboulides. He is knowledgeable and well versed on the differences between models.We'll be back!

aawpb82

14 de may. de 2015

this is my 11th car from Mullinax ( Bev smith prior ) and I have dealt with Ray on 10 of those 11 cars. He is the absolute best car salesman I have ever come across. The dealership itself is staffed and service department is also stellar. I have never been pressured into anything at Mullinax and I always leave happy.

robin

29 de abr. de 2015

This is my 4th vehicle purchase from Mullinax. The service I receive is exceptional and the buying process is uncomplicated. Of course my salesman Ron makes everything easier. I was never really a Ford person, but now that I am, I will keep going back to Mullinax for my purchases.

Mmauro00

20 de abr. de 2015

Mullinax Ford is amazing love the Up Front pricing and no dealer fees! They will work hard to get you home in the vehicle you want. My salesman Ray was great! I highly recommend Mullinax!

Chris2015

15 de abr. de 2015

Very helpful and patient so my experience was a smooth one when I purchased my new mustang .I would definitely go back in the near future

jmjuback

14 de abr. de 2015

I was coming home from overseas and fell in love with one of their 2014 F150's. They did everything they could to help me in purchasing the vehicle from allowing my family to look at it and test drive it to holding the vehicle for me for when I returned. Everyone who I spoke with and worked with made this buying experience well worth it. I've been a Fors guy since I was a kid and they proved exactly why Ford keeps its customers.

tracy

8 de abr. de 2015

I bought a 2015 Transit from Ken at Mullinax Ford. Ken was helpful and knowledgeable about the product and he offered the truck at a fair price. The whole transaction went smoothly and quickly.

JulieN1

7 de abr. de 2015

Great experience buying a new car! My salesman Alfredo was recommended by a family member who is a two time customer. I can see why! Excellent customer service and excellent price. No fuss, no muss. Will definitely be a repeat customer myself and recommend to others.

PalmBeachHose

2 de abr. de 2015

The short and sweet of it is that Mullinax Ford of Palm Beach offered us knowledgeable and friendly sales associates, fast response times with even faster paperwork processing times, good vehicle incentives, competitive pricing, and excellent customer service. Purchasing our brand new 2015 Ford Transit was a pleasure. I'd highly recommend Mullinax to friends and colleagues.

dacboop

1 de abr. de 2015

I was very happy and pleased with the staff at mullinex ford in west palm beach.....i will deffentlly recommend them to everyone. ...the staff makes you feel like part of the family..

Bill

11 de mar. de 2015

Was intrigued by their low price and no hidden fees. My wife and I test drove and bought the same day. Dave Kaufman made the process simple and easy.

Vince C

6 de mar. de 2015

I have bought several cars over the last decade and this has been the most enjoyable experience so far. I dealt with Warren Flewelling. Warren was very knowledgeable of the cars I was looking at and was very friendly. I chose a 2015 Ford Fusion SE because the value cannot be beat. The no hassle pricing makes the whole process pressure and stress free. During the meeting with the Finance Manager, I did not get the typical pushiness to buy BS products that I received in past dealings at other dealerships.. I am extremely satisfied with Mullinax Ford and Warren. I am sure you will be too.Thanks guys!Vince

ioualf

3 de mar. de 2015

i traded in 2 vechiles. and could not be more happier. the way i was treated. good trade in value. and awsome service. raymond bowing my sales man. thank you very much for everything you have always done for our family..

Nellbee7

17 de feb. de 2015

Alfredo was the best salesman I have come in contact with in buying a new car. He made me feel so comfortable and he was not pushy at all. He was extremely informative in giving me all the details of my new car. I am a very very happy customer.

mpizzell

13 de feb. de 2015

I was very happy with buying a car here. I came in December and got good rebates for the holidays and end-of-year. I got the model I wanted and in the color I wanted. All of the staff are very friendly and made the process easy.

Brad

30 de ene. de 2015

Awesome buying experience, I told them what I was looking for and the price I was willing to pay and they were excellent in not trying to upgrade me to any other decisions, in and out.

dee

29 de ene. de 2015

excellent response time from the moment I contacted Mullinax! it was very helpful to be able to make a deal without spending endless hours at the dealership. Ralph listened to what I was asking for in a vehicle and he delivered exactly that in a timely manner. very happy with my experience at Mullinax!

dianah31

9 de oct. de 2014

Had such a great experience with mullinax and my salesperson Raymond. He got me everything I wanted and at no time did I feel any pressure to buy

danarichard27

25 de sep. de 2014

If I could give negative stars I would. Never had a worse experience with an auto dealer. Dan Lee and the management staff at #Mullinaxford are lying crooks.Hopefully no one else has to go through similar experience#dontshopatmullinax

fordf150xlt

16 de sep. de 2014

I WENT IN TO SEE WHAT THEY HAD IN NEW TRUCKS AND AL G. MY SALES MAN TOOK HIS TIME TO SHOW ME WHAT THEY HAD AND HE WAS VERY HELPFUL WHEN I NEED A NEW TRUCK I WILL BE GOING BACK THERE TO GET ONE HE EVEN CALLED MY INSUREANCE AGENT TO TRANSFER IT TO MY NEW TRUCK

Boattrlr

25 de ago. de 2014

Salesman Ken very easy to work with explained all accessories very well. Visited service only once to install accessory. Glenda very fast and efficient.very satisfied

Gwendaz

18 de ago. de 2014

I bought my car at Mullinax two weeks ago! I absolutely love my car. Dave and the entire staff were amazing. Not only did they clean my car, put a full tank of gas in the car, Dave contacted my insurance company and had new insurance cards faxed to the dealership. All I had to do was take the key and drive away. The service was above and beyond!. I know where I will be getting all my future car purchases from! atDave - sorry to miss your follow up call, I will be in touch - I have a few questions. Thank you for making my new car purchase an actual pleasure!

escapaydriver14

13 de ago. de 2014

I came to Mullinax having just moved from California and was in need of a new car. Since the reviews were good I was confident this place could, at the very least, get me the car I wanted (Ford Escape) but since it's a car dealership you never can tell what you're going to get. After spending an entire day at the last dealership I visited I knew I didn't want to do that again. So I went in being straightforward and that's what I got back. Doesn't sound real, right? cause it's a car dealer, but Ray doesn't play games. He has a coolness to him that can only come with being really great at what you do. I told him what I wanted to spend on the lease, what I wanted to put down and he made it happen. No gimmicky nonsense or pressure to buy a car I didn't want because it was cheaper or on the lot. Also, turns out he knows my boss! He said great things about her (you'd think that would be a given, but people are strange) but didn't force too much conversation. This guy is a master at his craft and when you go there and meet with him, you'll see all of his plaques confirming exactly that. I can recommend Mullinax Ford and Ray Bowen without hesitation.

wpenenori

11 de ago. de 2014

My salesperson was Ralph and he was awesome. My wife and two children went with me to buy my explorer.Ralph was very patience and not pushy at all. When Ralph went to get keys for another vehicle my wife and Idiscussed how incredible he was with us. Not pushing us to the more expensive models instead offering us to make sure to try any car on the lot. I will be back and have told my friends of my experience. Excellent job!!

philip.plowman.54

8 de ago. de 2014

We have leased two vehicles from Mullinax and each time, everyone was extremely helpful and honest and went out of their way to ensure our buying experience was exceptional. No haggling, upfront pricing. Highly recommend!!!

jetch

31 de jul. de 2014

excellent experience. A very helpful staff specially Mr Perkins from who I bought my mustang. No pressure at all. I had a car in mind and it was found and I bought it, that simple. Highly recommended. on a scal from zero to 5 Mullinax, in my view gets a six; that great!

donaldkuhn1

27 de jul. de 2014

In the last two years I have purchased two Fords from Mullinax Ford. The upfront pricing made the purchases easy. I did my research prior to going back to Mullinax Ford and knew I was getting a good deal, Billy S. showed us several vehicles with various options on the model we purchased. Billy was very patient, allowing my wife and I to discuss each vehicle and make a decision. Sufficient time was provided to explain the many features of our Ford Fusion Hybrid with the option to return anytime with any questionsWe're glad we returned to Mullinax Ford for our second Ford purchase.

maclachs

14 de jul. de 2014

I can say without a doubt that Mullinax Ford is a great dealership to work with. Joe Trotta did everything to make my experience the best. He answered all my questions, He took more than enough time to show me several vehicles and demonstrate all the options on the car (and I got almost all of them). He was patient when I asked the same question over and over.The deal I got was more than I expected. I can't say enough about the customer service at Mullinax Ford. They have treated me like a king. I would recommend them to everyone.

Jerrit8888

10 de jul. de 2014

Ralph Cestero was great. Ill buy another car from him in the future. He was as profession as they come. And was a pleasure to do business with.

Rhonda316

23 de jun. de 2014

This was probably the most pleasant car buying experience I have ever had. It was simple, the price was fair and the salesman wasn't the least bit pushy. And I'm loving my new hybrid Ford Fusion!

SOLINGER

19 de jun. de 2014

We loved the Super Duty Truck selection that Mullinax Ford has especially here in Palm Beach. Considering this was a truck that was gonna require power and offer convenience, our Sales Consultant Daniel Lee presented us with just what we were looking for. I will recommend him to all my family, friends & business associates.

radicalnova

12 de jun. de 2014

Buying a cargo van thru Mullinax was very easy. Quoted price on phone & told to come down everything was ready to go. In & out within 30 mins. Would reccommend this dealer for anyone looking for a new vehicle

Kyle111

6 de jun. de 2014

I was given a free oil change coupon at Sunfest by south Florida Ford Association. I brought my 2012 Nissan pathfinder in and was told that the coupons were only meant for Ford owners though that is not what the offer said. I was told they would honor the coupon but I would have to leave the car there and it may be a day or two before they receive the "parts" aka an oil filter. I was also told making an appointment wouldn't make a difference because they won't order parts for a vehicle that isn't physically on site. I left dissatisfied and I went to Wayne Akres Ford with the same coupon and was told no problem if the oil change is not done within an hour my next one will be free as well. I was in and out in 40 minutes and everything went great.

mcnabbm1

4 de jun. de 2014

I was tired of other dealerships playing games with "the numbers."Mullinax just presented their up front pricing and I was pleased with the prices. I feel I got the best deal possible.

Cgestuart10

8 de may. de 2014

After researching this purchase with three other Ford dealerships I selected Mullinax because of the quality of service, ability to offer the best pricing and proximity to my home. I am very satisfied with my new vehicle and it is performing as requested and expected.

williamhatred2014

24 de abr. de 2014

I hate to go through the hassle of buying a new car but Ron and Scott were great to work with and I would go back to them again when I need my next car.

dpdesutter

15 de abr. de 2014

I am a repeat customer of Tom Fox who is always helpful and willing to do what is necessary to make you happy. I highly recommend Tom to anyone looking for a new Ford.

4n6doc

9 de abr. de 2014

I have worked with Ray Bowen at Mullinax for 10 years. I would never work with anyone else or go anywhere else due to the customer service experienced. I never feel like just another customer. I always leave the dealership feeling satisfied. Both servicing and buying a car there is always an absolute pleasure.

rudybeck

8 de abr. de 2014

we were very pleased with our new- c-max -and the wonderful service you provided rolph centero was such a pleasure to work with sincerely rudy beck

mustfan3

7 de abr. de 2014

Bill Perkins, Mullinax Ford, is most ethical, expert salesman ever.Once you deal with him you will surely agree! Great buyingexperience. Highly recommend him.

garyrjas

3 de abr. de 2014

My experience with Tom Fox of the sales team has been great. He sold my daughter a car and then I came back six months later and bought a Ford Escape. They are up front with their pricing and are very reasonable with the trade-ins we had. My mother just bought a car from them last week as well after having a less than favorable experience with another area dealer. I would recommend them to anyone who wants to avoid the back and forth negotiating that is often found in car dealerships.

LisaC308

1 de abr. de 2014

No pressure or hassle. Bill our sales consultant was very nice and helpful. Everything went smoothly and the finance process with the manager was outstanding.

ericstank

20 de mar. de 2014

We purchased a new Ford Focus from this dealership initially because they had the lowest price for what we wanted. However, it shoudl be noted that the customer service was superb as well! There was no pressure and the process was quite simple and painless.

estagmil

17 de mar. de 2014

We started our quest to order a new F550 truck from a North Florida Dealership. We waited months for the truck to come in, just to be told they forgot to order it. Frustrated with the situation, we called Mullinax Ford of Palm Beach. Ken Maltman of Mullinax Ford was able to locate a new truck for us that closely matched the truck we were going to order. He was able to quickly put the deal together and got us the truck within a few days. Ken provided us with all the information we needed, returned our phone calls promptly, and was professional.

Wavelifecr

14 de mar. de 2014

Mullinax lake park was awesome! Everyone was really friendly, found us the perfect car for a great price and no hassle. I would recommend mullinax to anyone looking for a new or used vehicle. Couldn't be happier!! Thanks mullinax!

Emilybarker

24 de feb. de 2014

We would definitely recommend going to Mullinax ford for your next vehicle. The service was great and the people were friendly and helpful. We had a great experience buying our new vehicle!

cmb1006

18 de feb. de 2014

This was our 4th car purchase with Mullinax Palm Beach and we love our experience every time. The only thing missing was a changing table in the bathroom for my baby, but it was very clean.

JeffSoethe

13 de feb. de 2014

I found the truck I purchased on the Internet and contacted Mullinax to have price quoted. They emailed me their up front pricing and they stuck by that. Bruce set up a time for me to come down and see the truck and had it waiting out front when I arrived. He was very friendly and helpful in setting up all the features of the truck after the sale.

HeatherMckelvey

13 de feb. de 2014

I am an existing customer at Mullinax Ford of Palm Beach. I have purchased my previous vehicle in 2008 from this dealer and my current vehicle just recently. Both times the process of buying a new car was very easy. This is a dealer you can trust to get the best deals around. They are quick in their response times and the customer service here is exceptional. Most of the process was handled before I even got to the dealership. I will buy all my cars from Mullinax of Palm Beach, so long as they remain... Thank you again! The experience was such a pleasure that my father went back a couple weeks later and bought a new car also!

jaackiepace

2 de feb. de 2014

BY FAR THE WORST DEALERSHIP EVER!!! SAVE YOURSELF THE TROUBLE AND DO NOT BUY A CAR FROM THESE PEOPLE!!!! I purchased a "certified pre-owned" 2013 ford fusion from this dealership. And the very next day I found scratched, chips and dings all in the paint. The leather seat had a hole in it, the trunk doesn't stay up, it falls down and hit you on the head. So, I calmly went back to speak with my salesman, Billy, about all of this and he acted like he didn't even know who I was. He gave me the run around and told me "well, we're not going to fix this because this is going to happen to the vehicle anyways." So i requested to speak to the used car sales manager and he walks out and talks to the salesman in private and then they walk back inside together. My salesman returned and said nope, we're not fixing it. So i said "well its only been a few days, I DON"T WANT THIS CAR ANYMORE" he told me there was nothing I could do about it. I am currently in the process with ford directly because this incompetent dealership will not help me. I PAID: 26,000 DOLLARS FOR THIS VEHICLE!!!!! And they are treating their customers horribly!!!!! I will be telling absolutely EVERYONE I can about this experience and to NEVER EVER go to Mullinax Ford!!!!

AAAFOX2

29 de dic. de 2013

THEY ALL PREACH THE SAME CUSTOMER SERVICE THESE GUYS REALY DELIVER THANKS SCOTT AND TOM YOU GUYS ARE 5 STARTHE OTHER DEALERS DONT EVEN COME CLOSE !

Coco03

24 de dic. de 2013

On the day I purchased my 2013 FX4, I was just looking at truck for a 2nd time, and the first was not at this dealer. The other dealer had it $1500 higher at the window marked down price, and I would of had a dealer fee on top of that difference of $900 +/-. I liked the truck I saw, drove it for the first time, and decided to let Tom Fox my salesperson derive the numbers. A smooth process, no pressure, and a quick delivery of the price. Scott Nicolas I got to meet, I heard that he is a man of great reputation, and one that will always be there to assist his customers. I am very happy with the Ford product so far, and I can say that the Ford Mullinax dealership at Northlake Blvd.at Lake Park, Florida is the place to buy a Ford product for you or your family. I recommend it !

rshchop

27 de nov. de 2013

We chose the dealership because it had a very large stoc of cars that allowed us to see the featres we wanted on our new car. Our salesman was very knowledgeable and professioal. This made the total experience outstanding.

Osprey944

13 de nov. de 2013

After searching for months and having previously contacted numerous dealerships in and out of Florida I bought a 2014 Shelby GT500 Convertible from Mullinax Ford. I started initial contact by using their website and was immediately contacted by David Bean. The sales experience with David was exceptional,timely and very responsive much less unlike all other Ford dealerships Mullinax Ford has no dealer fees ! This was my very first Ford and I am happy to say that this car that puts a smile on my face every time I drive it. I would definitely buy another car from Mullinax Ford and would recommend this dealership to anyone looking for a great price with no hassle or surprises sales experience !

HughesFX4

28 de oct. de 2013

We looked around for a month and finally found this great dealership! From the time we were welcomed to the signature for the deal we were treated like family. I truly cant say enough great things about this dealership especially Dale Schofield. I will recommend him to all my family and friends.

joefordman

3 de oct. de 2013

I just Leased my new Ford 2014 Focus from Mullinax WPB. I could not be happier!Their "Up-Front" one price process with no Dealer Fees was absolutely the easiest and fastest car buying experience I have ever had. Thanks Mullinax ! The process was simple. Price on the window no hidden extras, The Sync phone system is the best on the market.Every Dealer should operate this way.JT WPB

wahoowillie

24 de sep. de 2013

From the moment my wife and I arrived at Mullinax Ford, we were welcomed by Ralph Cestero and treated in a very courteous and professional way. Mr. Cestero answered all of our questions and was able to help us accomplish our goal in a timely manner. Since our purchase of a new Ford Escape, Mr. Cestero has followed up with us multiple times to ensure that we were completely satisfied with our new vehicle. We will not hesitate to recommend Mullinax Ford and specifically Ralph Cestero to any family or friends that are interested in purchasing a vehicle in the future.

mabreu168

23 de jun. de 2013

Mr. Bowen was knowledgeable about the car, Ford Explorer that I was interested in purchasing. I visited several dealers and found him to be an excellent sales person. Again, had complete knowledge of car, was patient while I made my decision, had answers to all my decisions and the buying process was quick and easy;

genesis558

22 de jun. de 2013

I do a lot of research before purchasing a new car so that I know what I will be willing to pay for a purchase or lease. Typically I will need to haggle and spend an entire day to get close to this price. This was not the case with Ken at Mullinax. I actually got a lower price than I originally researched without having to haggle at all. I also received a more than generous amount on my trade-in, and has excellent service from each member of the team from purchase, signing the paperwork, and accepting my car. I would not only shop here for my next vehicle, however I would also recommend them to anyone looking for a new car as well.

johndc8

29 de may. de 2013

I absolutely love my new F-150 King Ranch I purchased from Mullinax Ford Northlake Blvd. My sales associate was Alfredo Gonzalez. He is a true professional in all respects. He knows the F150 inside an out and drives even better. This decision to buy the King Ranch took me several weeks to decide what to do, but Alfredo was always there and not pushing. I was worried about size,gas and if it would work for me. It is not even an issue now. This is the best vehicle I've ever owned. Thanks to all who helped me the day I bought my truck.

cloudspins

28 de may. de 2013

I am delighted to write this review because I have never had a car buying experience as pleasant as the one with Mullinax Ford. The main reason was my salesman, Raymond Bowen. He (1) immediately put me at ease with no pressure; he (2) was a true gentleman and he (3) made me feel that he was trustworthy . . . qualities sorely lacking in all other car salesmen I have dealt with in the past. From start to finish the transaction was easy and I only hope that I die before Ray retires because I never want to buy a car from anyone else. The second reason the transaction was easy was because Mullinax only has one price thus eliminating the need to negotiate where the salesman always has the advantage. I highly recommend that anyone in the market for a new car make an appointment with Raymond Bowen at Mullinax Ford in North Palm Beach and tell them Frances sent you; the happy owner of an Ice Storm "loaded" 2013 Ford Fusion Hybrid Titanium.Frances M.

ronaldmead

22 de may. de 2013

The service Ray provide was great. He explained the difference between leaseing vs buying in a way the was very easy to follow. I would recomend this dealership as my brother did to me. Great service and friendly atmosphere.

markmason

23 de abr. de 2013

I had an excellent experience during the purchase of my new Ford F250 at Mullinax. Their policy of no dealer fees sets them apart from other dealers that I visited and was my primary reason for going to this dealer. When I connected with my saleman Bruce Huppert he was great. There was no pressure, straight forward pricing, they even matched a great interest rate I was quoted from my credit union. I have purchased several vehicles of the years and I will say this was the best buying experience I have ever had. This is my 3rd new Ford purchase and in addition I have purchased at least 10 other vehicles and this level of satisfaction and customer service was above all others!!!!Great job Bruce Huppert, thanks for your help and great service!!!!

qwerty567

23 de abr. de 2013

Buying a new vehicle is generally not a pleasant experience, however my experience with Mullinax Ford and Tom Fox was nothing but positive. It was refreshing to be treated with respect at a dealership, and besides they beat the next best price by a wide margin. I got the best price AND was treated well, I have no problem recommending them to anyone.

DerrickHoskins

18 de abr. de 2013

I had a great experience at the dealership. They made the transaction easy and headache free. Ken Maltman did a great job following up after the purchase and also making the transaction simple. I would highly recommend Ken, this is the fourth vehicle we have purchased from Mullinax.

Kinnegad

15 de abr. de 2013

This is second new car i have purchased at Mullinax. There is possibly no other dealer where I have ever had such a great buying experience. It is thanks to this kind of companies that car manufacturers can rely upon to marketing their products. Thank you Mullinax.

FREDGUERRA

15 de abr. de 2013

Originally started searching for a F150 online and Mullinax presented me a reasonable price that made me drive to the dealer to get an evaluation for my trade. Had a good experience with sales people and excellent cust. service while I was there. Financial dept was great and easy to work with without the usual BS. I would recommend and buy again. Price was definitely the main reason to do business however everything else involving the purchase was really good.Fred G.

Jrb213

2 de abr. de 2013

Bruce was a great man to work with. While my previous dealership experiences have all been poor, what with all the haggling and hidden fees, this was the best of experiences thus far. They will gladly lay out all of their fees on the table, and have a no haggle guarantee. However, that also means they don't come down in price. At the end of the day, all dealerships are full of "car salesman," but at least Mullinax has very good customer service. They are also very patient when you are there and let you take your time when deciding on what car/color/upgrades, etc. you want.

bmueller61

2 de abr. de 2013

We traveled 110 miles each way to buy a new F-150 Lariat from Mullinax and every mile was worth it! This dealership is by far incredibly professional, courteous, and friendly and DOES NOT give you the run around re: pricing and trade-in values like other dealerships we visited. I can't say enough positive things about them so I'll end it with this - Mullinax is the place to go to purchase a new Ford - period.

marimart

2 de abr. de 2013

I had visited several other Ford Dealers; all with negative results. The experience of the new car lease was excellent at Mullinax Ford. They were able to get the car I wanted with desirable options

CorrineCC

11 de mar. de 2013

I originally went to Mullinax Palm Beach to purchase a used car, but after 4 or 5 trips, I settled on a new Ford Escape. Ken Maltman was extremely patient and helpful from start to finish. I was very happy when I drove away.

hhjabali

19 de feb. de 2013

I had left a request on the web for several dealerships in my area for someone to contact me about a 2013 Mustang. Half an hour later I received a call from Bruce Huppert at Mullinax Ford. I was pleasantly suprised as to how quickly I was contacted. He sounded very professional and positive and offered me the opportunity to stop by to see the car. That afternoon, I did stop at Mullinax and Bruce showed me a Mustang in stock that had all the options I was looking for except the color. He assured me he could get me the car I wanted. I was very impressed with Bruce demeanor and overall professional behavior. Although I started the day just browsing, I decided to buy the car from Mullinax later that day. While the final price I was offered was several hundred dollars more than what I had received from other dealerships, I decided to buy the car from Mullinax primarily because of Bruce. He got me the car I wanted later that same day and I purchased it. I picked up the car that evening and the following day discovered it had a bad scratch on the back bumper. I called Bruce and took the car back to Mullinax. He took me next door to Mullinax body shop and introduced me to David Shaw who assured me he will take care of it. I picked up the car two days later and it looked fantastic. There was no sign of the scratch. David's shop did an incredible job and I was very grateful. Overall, I was very pleased with my buying experience primarily because Bruce made it that much more pleasant. There was never any pressure, or gamesmanship and I appreciated that very much. But what really impressed me futther was that it became apparent to me that other people at Mullinax were also courteous and treated customers with dignity and respect. (Thank you David Shaw). This was definitely not the experience I have had in the past when I dreaded walking into a dealership to buy a car.

BigKahuna561

31 de dic. de 2012

Be prepared for bait and switch. They will say yes when on the lot looking at the car but be prepared for the no's when you get inside - especially when it comes to financing the automobile.

kay44b

7 de dic. de 2012

I called on the phone for an Escape and talked to the salesman. You did not have the color in stock that I wanted, so he ordered one from one of your other locations and I had it within 2 day. I was very pleased with the service I received from Ray Bowen

smarinak

26 de nov. de 2012

We were looking for a small new car for my wife. Dale was very informative and did not pressure us to make a decision. We reviewed several choices and clearly made our intent known that we would comparison shop other makes and models. We settled on a new 2013 C-max Ford Hybrid. The particular color and interior was not readily available so our salesman, Dale Scholfield, searched incoming inventory and kept us informed as to the desired car's arrival. Dale, knows his cars and was most helpful in teaching us the basics of handling this new cars many electronic and other options.I have to say that we have no reservations in recommending this dealership and Dale to our friends. Considering that many of them have an interest in this Hybrid system we will be doing just that.Steve Marinak

GEN3F

9 de oct. de 2012

We have purchased several new Fords from Mullinax. We always deal with Ray Bowen who represents the dealership and brand superbly. Mr. Bowen is very professional, highly effective and completely honorable. Virtues to be truly admired in today's car world. Our most recent purchase experience with the dealership and Mr. Bowen was excellent - as always.

Rkauffman

4 de oct. de 2012

I'm a company agent who was given the responsibility to close the deal on the recent lease of a 2013 Ford Explorer. My experience was a good experience. It took about 2 hours to complete the process, arrival to driving off the lot. My sales person, Ray Bowen, was simply great. He was extremely knowledgeable about the paperwork process, as well as knowing and explaining the details of the Ford Explorer. It was a delight to have him as the person to close the deal. I have plans to purchase an F150 in about six months, and I will be sure to ask for Ray when I come back to the dealership. A good salesman like Ray can take the pain out of the vehicle purchase process, and he sure did that for me. A fantastic job by Ray Bowen and the rest of your team. No complaints what so ever.

atsmith

15 de ago. de 2012

My first meeting was through the service department working on my car. I was treated extremely well by everyone in the service department that I came in contact with. Then when I decided to get a new car, I knew I wanted to shop around but I kept coming back to Mullinax. The treatment I got from Ron was exactly what I wanted. The car, the price, I was already sold on the service department. Just everything was excellant. This is my dealership. People I run into looking for a car, I send them to Mullinax.

holyearth

14 de ago. de 2012

My problems with MULLINAX FORD OF PALM BEACH began when I purchased a used 2005 Ford Escape Hybrid and took it to their service department in July of 2012. The vehicle had some problems that I was aware of while purchasing it. Their certified "Hybrid Mechanic" "Frankie" worked on my vehicle. I specifically requested the certified hybrid mechanic to inspect the ABS/Tone rings on the vehicle as I was quite sure they were responsible for my problem. The certified hybrid mechanic told me that he inspected the ABS Tone rings personally and they were good. The dealership had my vehicle for 3 weeks and I spent nearly $2,800 on various repairs and maintenance work. At the end of this 3 week and almost $3,000 expense - my vehicle still exhibited the same chief complaint. The service manager advised me that there was nothing else that could be done to diagnose the issue, and that "sometimes problems have to get worse before they can get better." The dealership did not request assistance from Ford engineers.The General Manager "Scott Nicolas" looked into the complaint and told me he would send me a 200 some dollar make-good check which I agreed to. Almost 2 weeks later, I never got a check.To make matters worse, the other dealer (the good one), discovered something that only added to the poor service I got at MULLINAX...The "hybrid battery air filter" is normally inspected as part of a multi-point inspection which was performed no fewer than 3 times at MULLINAX (according to the paperwork) during the course of the almost 3 weeks that they had my vehicle. Again, I spent $2,800 over a time span of almost 3 weeks at the MULLINAX dealership and never once was I told that this air filter needed to be replaced. The air filter, that I have pictures of, was in dire need of replacement. The filter was clogged with leafs and unknown plastic debris. It was dark-gray in color and looked like it had not been replaced in years. I do not think any of the MULLINAX technicians even bothered to inspect this readily accessible air filter.

kallen1

9 de ago. de 2012

LOVE my new 2013' Mustang!!!!!! I really like the "Pony package" and the "California package". It's nice to drive a car around in MI that no one else has.

pmjcc

7 de ago. de 2012

I had been driving Lexus for the past 12 years and I was ready to either buy anextended warranty on my recent car or go to a new one. It was suggested by avery good friend of mine to go explore the new Fords. I met with Ray Bowenand he made the transition from my Lexus to Ford a delight. I have a Fusionand I love the way it drives. My whole experience with Mr. Bowen and the other employees I had to work with was delightful. I would highly recommendMullinax Ford and Ray Bowen.

wendymanley

30 de abr. de 2012

Willie Adams, at Mullinax, was a great salesman. He wasnt pushy and really knew the answer to every question I had. Super nice man and I have recommended him to a couple of friends already. I LOVE my 2013 Ford Explorer Limited! I have always always driven Jeep, 6 of them, but the horrible customer service at the Jeep corporate level (all my interior car handles were broken and they wouldnt warranty it! we couldnt get out of the car!! thousands of people with the same problem were blogging abou this...) made me look for another American made car. Im really diggin my new FORD! Thanks Wille

Sergio a Ramirez

16 de sep. de 2011

When i arrived i was greeted with a friendly staff. Especialy the resepsionist.She was very polite and professional.The salesmen were very informative about the my vehicle and helped me thru the whole process. Thank you.

Brian Popilek

22 de ago. de 2011

We had just purchased a new Expedition and with just over 700 miles it developed a transmission fluid leak. I called Ray Bowen that night and left him a message telling him what had happened. The next morning I called service and spoke with Tony. I told him what had happened and he told me once the car was there he would put it at the top of his list. After speaking with Tony, Ray called me to see if i needed anything. He said once the truck arrived he would over see the repairs and would let me know what was going on. The tow truck arrived and picked up my truck. With in two hours j received a call from Ray who told me the cause of the leak was a faulty seal. He said Tony ordered the seal and put a rush order on it. I then asked Ray if we could get a loaner vehicle and he said sure. My wife arrived at the dealership and Ray quickly got her into the loaner so she could continue with her busy schedule. The next afternoon I had received a call from Ray telling me the truck was fixed and ready for pick up. I was very impressed with the personal attention I and my wife received during this incident. It made us feel that we were the most important customers on the Mullinax property. Thank you again for the high quality of service you provided.

richardlfisk

17 de ago. de 2011

Mark Folds did an excellent job and represented the dealership very well. He was very thorough, friendly and knowledgeable. The purchase process was painless because of his attention to detail and abilities. We were never rushed or pressured. Because of our positive experience, we would not hesitate to purchase from Mullinax Ford again, and we would definitely recommend the dealership to anyone who asked us about it.

janemochs

14 de ago. de 2011

I have already recommended the dealershipTo a friend. I appreciated the responsiveness.I wanted to find out if running boards could be addedbe added if they didt come from the factory. Bren was helpfulgetting an answer via your IM system while your competitor took days to answer thequestion. Jane Ochs.

ridgway10

10 de ago. de 2011

Alredo was exceptional to work with. I did three 4 test drives, with 3 different F 150's. He was very knowledgable and provided good information, but allowed me to make a decision without being pushy, or being like a typical car salesman. He even came in on a day off to help me out! Really liked the buying experience at the dealership. One price is great!

worldvsmullinax

9 de ago. de 2011

The salesman, Alfredo was very good, did a great job at showing the car and stuff like that, however I would not recommend this dealership to my enemy. The sales manager came out and was extremely rude to the point that I walked out in the financing part of the deal and I will never be back to this dealership. Buyers stay away from this dealership, unless you like being yelled at, treated terribly, and want to waste 2 hours of your time.

tslider

22 de jul. de 2011

Great experience! Jeff Jordan was an excellent sales person with knowledge of the vehicle he took his time and answered all questions. I would recommend him to friends:)

bflanigan

14 de jul. de 2011

The experience was the best I have had at a dealership. Employees and Sales Manager were polite, friendly, not overly aggressive and made sure I got the deal I wanted.

pacassidy

12 de jul. de 2011

My experience was great as all facts and figures well well expressed. A small misunderstanding regarding an installation of a hitch was resolved to my grat satisfaction. This completed the great experience I had with Mulinax.

lipps46

28 de jun. de 2011

One of the best dealerships I have ever worked with.I have had 51 cars in my life and over the years have dealt with many dealers.By far they provided the best most honest service I have hadI would recommend them to anyone, and have

captdave62

20 de jun. de 2011

Mark was great to work with, he found us the truck we wanted. It was nice not to have to play any games when buying a new truck. I feel you gave us your best price up front and were far with our trade-ins. thank you and we will be back.

aadair7

1 de jun. de 2011

Bren was great. I sent out email requests to many Ford Dealerships explaining exactly what I did and did and didn't want and how I wanted to make the deal on the internet and not have to come in to haggle with a dealer. Bren gave me the specific details and was quite clear in the pricing and what he had to offer. He made it hassle free and a fairly easy process. The only slight negative I had with my buying experience was there was a gal that was there to assist me when I picked up my car because Bren was not going to be in when I came to pick up my car. She was nice but she did seem to struggle a little with programming of the Sync system. Additionally she forgot to give me my second key. I didn't realize this till I got home and I called to ask about it - she said she forgot it in her pocket. She didn't really make any offer to bring it to me at work or such so I said I'd come get it the next day. But the more I thought about it I didn't want to waste my gas so I emailed Bren and asked if he mailed it to me at home which he did promptly. The other thing with her that rubbed me the wrong way was she told me that I'd be getting this survey and that I needed to be sure to fill it out and give her and Bren all 5 star ratings - that a 4 wouldn't be acceptable. It is my firm belief that you get a great rating by the service you provide not by asking for it. Bren deserved the rating - he did a great job.

dllpbg

26 de may. de 2011

Jeff did a great job in all facets of the transaction. Best experience I've had. I've owned 16 Ford products over the years and this was very easy. So good I decided to buy a Escape after the purchase of the Edge, a week later.Looking forward to my next purchase at Mullinax.

cathy33458

24 de may. de 2011

Sorry, but must get this off our chest......1) First of all, we purchased TWO new vehicles the very same day. We should have received a little extra compensation (not much) i.e. a little break on purchase prices or throwing in free window tinting for both cars, maybe extra floor mats - a little additional benefit would have been a nice notion from the dealership. However, we were told ABSOLUTELY NO by the salesman, as it wasn't allowed. His explanation was Mullinax Ford is an upfront pricing dealership and the price, etc is non-negotiable. We didn't find that to be very accommodating since we were purchasing two cars . AND would we consider purchasing another vehicle(s) in the future OR recommending the dealership to others, we dont know.. 2) my mother-in-law didn't appreciate the salesman smoking while on duty. It didn't offend me or my husband, but she was very turned off about it.3) After signing the paperwork for my mother-in-law's new car, the salesman drove us to the gas station to fill up tank. We thought this should have been handled prior to turning car over to us. 4) lastly, once we were on our way home, we noticed it was very difficult to see out the back rear windows. There was a heavy film on BOTH back windows. This should have been taken care of while be detailed prior to delivery to us.

skaye44

19 de may. de 2011

Ray is a dedicated and diligent salesman with a trustworthy disposition. Ray always takes the time to put the customer first ands does all he can to provide a very comfortable buying experience. This was my second buying experience with ray, and as I expected, it went very well. I have, and will continue to recommend Ray to anyone interested in purchasing a Ford. Now if I can only get him to wear a different colored hat! I think Ray would look great in a purple one!

donm527

16 de may. de 2011

Raymond was very pleasant to deal with. Met him in purchase at first when just beginning my car shopping and when I decided that I would be purchasing a car, Ray was easy to reach through email back and forth on potential models on the lot. When visiting, showed me the cars available and let me test drive the car. And come time to purchase I feel he gave me a good deal.

donaldfkuhn

9 de may. de 2011

WE were very pleased with our total experience at Mullinax Ford. Rob explained everything to us fully. I was particularly impressed with the detail when the dealership presented their offer on my trade- in and the purchased price of the SUV. The offer reflected the out the door cost to me. Unlike another local Ford dealer I went to who threw a figure at me without any explanation on how he got there. No explanation of rebates or loyalty factors. It was not the out the door price No haggle price is another good feature, shopping at Mullinix Ford. Once we left the dealership with our car Rob stayed in touch and help us with some questions on the car. I feel he is very sincere and would help us three months from now if we had a problem.We would like to mention how helpful Lou Benedetto was with the extended warranty and the finances related to our purchase. He gave us very good advice which we utilized.It would highly recommend Mullinix Ford to anyone purchasing a Ford in this area. I tried the rest and purchased at the best, Mullinix Ford!Don and Maggie Kuhn

vinnyfl

6 de may. de 2011

Ray Bowen has been with this dealership for as long as I remember. I have purchased many cars from Ray over the years and he is truly a gentleman. He seems to make it easier each time I visit him.I highly recommend Ray for your next buying experience. You will never go to anyone else after that.

Emilioi

5 de may. de 2011

The buying experience was very pleasant the dealership gave me no reason to argue with them unlike other times i have purchased a new care where you have to haggle over the price and what they will give you on the trade in, no haggling this time.

painterman10

2 de may. de 2011

Overall I was vry satisfied with my expereince with Mullinax Ford. The only negaticve I had was with the financing which I had originally not planned on doing and in the end did not go that way.It cost me $500 more, but at this time in my life I wanted to walk out with my new car owing nothing on it. Never the less I would still highly recomend Mullinax. Alfredo was excellnet. I had dreaded the thougth of dealing with a salesman in the purchase of a car, but he was very atttentive and not pushy at all. With me being very aggressive usually has the opposite effect of turning me off. Although I had never been a customer of Mullinax my brother had bought several cars from them when they were in Broward county so I was familair with them and there reputaiton.

jmuro

1 de may. de 2011

Mr. Nicolas,As a newly devoted customer of Mullinax Ford I would like to extend my sincere appreciation for the type of associates that you employ with the hassle free environment that was extended to me and my wife during our recent purchase. We were in search of a 2011 Mustang, many options were available to us but I was looking for a positive experience which in the past has not been the case in other dealerships. Upon some research I found on line the exact color and options that we desired thus I contacted your Lake Park dealership. Mr. Mosen Eteshami was the initial contact he advised me that the vehicle I wanted was in stock. I promptly arrived at your dealership where he and Mr. Dan Wilkins received us and extended their warm hospitality, test drive etc.Make a long story short by the end of my initial visit I knew that Mosen and Dan were exactly the types of business men that would make my purchase experience something that I had never had a Hassle Fee Experience. It was a team effort in every sense as Mosen worked out the financing and Dan made me and my wife (Yadi) as comfortable as possible while we waited for the paperwork to be ratified. We both felt as if we belonged there, from our perspective a positive buying experience. The following day Mosen contacted me providing confirmation that we were all set as he promised the day before. We got to the dealership that afternoon with everything in order; Yadi took possession of her first sports car which she endearingly nicknamed maroon hotness. At the close of the purchase I was able to spend some time with Dan, I have to say that he is a top notch individual with very high morals and great customer service skills. We are both car guys and he definitely made me feel that he cared about our purchase experience, frankly I felt as I had dealt with an old friend all along. Mr. Nicolas, I wanted to pass on my experience and please do what you can to recognize both Mosen and Dan. I am a long standing employee and member of AAA and feel more confident & proud than ever to have personally used your dealership. If you sales department reflects your overall service I know that our valued AAA members will be taken care of when visiting your AAA Approved Service Department in Lake Park.

greglewis

14 de abr. de 2011

Was very happy with the entire buying experience from the no haggling to the efforts by the salesman to get all of my questions answered. it was the first time I had purchased a car with a "no haggling" style of selling and I was apprehensive about tit. But it went very well and I was very happy. Thank you.

JudesM

11 de abr. de 2011

Ray was a true gentleman, very patient, soft spoken, not pushy, caring...flet like being with a family member.The dealership also was most friendly and helpful, answered our questions, very caring, looked you in the eye. Impressive dealership all around.

Vardaman

10 de abr. de 2011

We felt comfortable and welcome at this dealership from the first visit. After doing our search online and in person at different dealerships we returned to Mullinax to purchase our vehicle. NO HIGH PRESSURE TACTICS. They were able to locate the vehicle we wanted in our preferred color choice.

ShamrockBee

4 de abr. de 2011

I am very pleased with the quality of service I received at Mullinax Ford of Palm Beach. The staff was very friendly and helpful. I spoke to Jeff Jordan on the phone and he was very helpful in providing me with information and answering my questions. Eddie Momeni processed all of our paperwork on our new vehicle and was very friendly and efficient. I am very happy with my purchase and I will recommend Mullinax Ford to my friends and associates.