Dexter Raines

1 de may. de 2021

I purchased a vehicle from this dealership and didn't even have it for 8 hours before the vehicle check engine came on and eventually stop running.. I would ever recommend doing business at this place.. Naperville Auto Haus is a scam..

Properly Wound

12 de oct. de 2019

Bought my G55 from them a few months ago. This was a long distance transaction and my sales rep was fantastic to work with. They stick to their word, and I will be buying more from them! I flew in and spent a bit of time at their dealership before heading home - just a fantastic little gem for car collectors.

Chicago KJV

21 de oct. de 2019

Had a great experience here 2 years ago. Now I'm in the market to find another vehicle. If this dealer has what I'm looking for now I would gladly purchase from them again.

Wayne Juricic

4 de ene. de 2020

Horrible place to buy a car from. They pick up there cars from auctions and from big dealerships that are getting rid of there lemons. They pay cheap for the cars and turn around and sell them for double the price. I bought a 2008 Audi A5 from them and a week later had to drop almost $1,500 on da AC unit and for a oil leak. it turned out to be nothing but a money pit for me everytime I turned around had to throw money into the the car. Got so bad had to get rid of it.

Ryan Bliven

5 de jul. de 2020

Be aware of the work that may have been done on the vehicle you’re considering from Napperville Auto Haus. In my experience, work was performed by Sterling Automotive Repair on the vehicle I purchased. NAH used them to make repairs on vehicle before selling it. Unfortunately, after buying the car (2008 BMW X3) and driving a block the check engine light came on. I immediately turned around and took it back to the dealership. The sales associate I worked with (Nick) was helpful in addressing the issue and sent the car back to Sterling Automotive Repair to look at the cause of the check engine light. I drove over 7hrs to purchases this car and since it was late Friday afternoon (May 22, 2020) when all this happened and Sterling Automotive Repair would not be able to address the issue until later on Saturday, NAH said they would pay to have the car shipped to me. Thankfully they did because the car would not have made the drive. The check engine light was caused due to issues with the Vanos solenoids that Sterling Automotive Repair recently replaced. They supposedly made an adjustment to the Vanos solenoids that were recently replaced by them and sent it back to NAH on the Tuesday May, 26th. My car arrived 11 days later (June 2). I took it to my mechanic shop who has a lot of experience and knowledge with BMWs. The vehicle was not operating right and they discovered the parts Sterling Automotive Repair used for the Vanos solenoids where very cheap aftermarket parts made in China that should never have been used. I had to have the cheap parts removed and replaced with the correct parts (cost me $700) and asked NAH reimburse me to make things right. Unfortunately, NAH was unwilling to make it right. It also took them 2 weeks to get the title to me. My overall experience was not great and I would not recommend them.