Vishal

23 de nov. de 2016

Very friendly and pleasant customer service experience. All aspects were explained nicely to me about the vehicle. Paperwork was smooth and quick. I was guided well about the car and road test was smooth too. Thanks!

Thomas38

22 de nov. de 2016

I recently relocated to Jacksonville and needed to find a new, reliable car dealership. I picked the right one with Nimnicht! Had my car serviced twice and everyone was very helpful and friendly, from drop off to pick up. Now I just bought a beautiful GMC Sierra 1500 and once again I couldn't have been treated better! Alvin is my salesperson and was great to work with and listened to my story of how I got here and treated me with the utmost respect, thank you Alvin!

Mom

21 de nov. de 2016

Barry was super friendly and helpful. Buying a car from Barry was painless. He answered all my questions and showed me a wide range of vehicles, which I appreciated. I love my new vehicle!

Kiana015

20 de nov. de 2016

Straight forward kinda guy. Fastest and easiest sale EVER!! Thanks to Mike and Jason we were able to get our daughter in a vehicle she wanted and most importantly one that she could afford

Kianalei

19 de nov. de 2016

This was the easiest deal I have ever delt with. I would most defiantly recommend you guys to people. You guys were very kind and you worked with us and we appreciate everything you did today!

elay904

18 de nov. de 2016

I went to 7 dealerships in the span of two days and found no one more helpful and straight forward than Barry at Nimnicht. Before meeting Barry I had started to believe car buying was the worst experience ever, but he changed the outlook for me.If you go to Nimnicht, trust me and ask for Barry!

Bamagirl

17 de nov. de 2016

Michael Crabtree was very nice and helpful to my husband and I. There wasn't too much haggling to get the price of the vehicle where we needed it to be! Made us feel very comfortable!

Sunrun

17 de nov. de 2016

Barry was very friendly and knowledgeable. I would highly recommend him to others. Very helpful with the pricing too. Great visit, will be back.Thank you

Scared buyer

17 de nov. de 2016

I was concerned about buying my new car but the people here explained everything so clearly that i enjoyed it! I would recommend this dealership to everyone..

Sara&tyler

17 de nov. de 2016

I have to give Tony Fazel a 5 star rating. My fiance & I came in to buy a Jeep Cherokee, and knew specifically what we wanted. Tony spent over a course of 3 days with us, making sure we got everything we wanted and then some! He was so accommodating & helpful and most importantly I felt like he put us first...not distracted or trying to push us off on someone else. I feel like so many other companies today have forgotten the art of customer service but for once I didn't feel treated that way by Tony or Nimnicht. Thanks again Tony for all your help!!

Patton Weber

16 de nov. de 2016

Alvin was very helpful in the purchase of our new Acadia. He made the process very simple. Unlike our experience with other salesmen, he was kind and wasn't overbearing- very honest and patient with us. Thank you Alvin!!

SailorJohn

16 de nov. de 2016

Tony and Stuart were courteous and very professional! They collectively ensured my truck buying experience was "on target" as we say in the Military. I would give this dealership my highest possible recommendation!

Csxgm

16 de nov. de 2016

Pam was my sales person and Bill handled my paper work. Pam was very knowledgeable about eveything there was ro know about the Buick line and any and all rebates available. Pam was also very professional and never tried to rush us for a decision. I felt absolutely no pressure to buy anything. On the paper work side, Bill was equally professional and efficient and I have never gotten through the singing portion of buying a car so quickly.

BHair

15 de nov. de 2016

I knew the truck I wanted when I arrived and Russ Aldridge had been recommended to me. Russ did not try to steer me to something else. He quickly located the truck and we got a test drive in. Russ was courteous, professional and very knowledgeable of the truck and its features. He answered my questions quickly and directly. The negotiations that day and the next were simple and straightforward. I feel that I got a very fair deal on the truck. Russ made sure the paperwork was ready to go and the closing went very smoothly. He took the time to review the features, options and setups of the truck. All-in-all a very comfortable experience and Russ' customer service is second to none. I left a very happy customer.

Dr. Simmons

14 de nov. de 2016

Russell Aldridge went above and beyond to provide superior, professional, and authentic customer service! As a Sales Man, Russ is extremely knowledgable about his organization's products and service offerings. In addition, he thoroughly answered my range of 'many' questions. Ultimately, Russ is the reason I purchased my vehicle. Thank you Russ for making this a wonderful experience! Dr. J. Simmons

Gmurray1185

13 de nov. de 2016

Michael was the best salesman ever. He was very knowledgeable about the vehicle, telling me about all the neat bells & whistles it has. Also very willing to do whatever I needed to meet our needs to get the right vehicle. Thanks Michael for all of your help & paintence.Gail Murray

Christine McGuire

12 de nov. de 2016

Great sales associate Barry Lambert who was honest and professuional and who cut a very generous deal on a preowned car. Would recommend him highly.

amarsh

11 de nov. de 2016

Polite and professional. Willing to work with available funds. Explained everything in detail so I was able to make a clear decision prior to processing.

CMac

7 de nov. de 2016

Buying a new car is always stressful but Michael had such a calming effect on me. He constantly reassured me that everything was okay and it would all work out. And it did! Even days after the sell and on his day off, he has been quick to respond and resolve any questions I have had.

TommyD

6 de nov. de 2016

My family has purchased four vehicles from Nimnicht Buick, GMC over the last 8 months. We have developed a relationship with James Jones who is the very best automobile specials I have ever dealt with. It is nice to walk in the dealership and he and Jason Basalay, Sales Manager call you by name. The dealership is always very clean, well organized and everyone is very friendly and have such a positive attitude. I believe this comes from their General Manager, Jackie Lynch who has developed an outstanding team.James is one of the best because of his knowledge of all the automobiles, but more importantly his attention to detail is incredible. James works extremely hard to develop a personal relationship with each of his customers, and he does this with the highest level of Character and Integrity.I highly recommend Nimnicht Buick, GMC. They make the buying experience a positive experience and you feel like you are dealing with friends who are truly looking out for your best interest. Yes they have to make money but they are always willing to give you a great deal on your new or used automobile.Tommy

Vcaufield

3 de nov. de 2016

Sales team and service dept is very helpful and exteremy accommodating. Steve, Dave and James Jones are great! Buy your next car here you'll never get a better deal or have a better experience. This is my third car and I would never change dealerships.

maggie

1 de nov. de 2016

Scott Shannon made our car buying experience the smoothest experience we've ever had buying a car. It was stress free and he was so friendly, helpful and easy to talk to. We are so happy with our car and would definitely recommend him to our friends and family.

katydid

22 de oct. de 2016

We have not had such knowledgeable, courteous, personalized care since our Saturn days! Thanks to a fine staff with a special thanks to Russ Alldridge.

Nwalker188

22 de oct. de 2016

I brought a car from Russ. Showed my mother the car i got from him. She brought a car from him. Then my sister brought a car from him. My mother turn around and purchased another car from him.My best friend came from out of town to buy a car from Russ. Everybody loves Russ. Fast and easy process.

Volvobuyer

19 de oct. de 2016

It was great dealing with Hunter on the phone and via the internet and the deal was made and vehicle ready for us. Highly recommended

First Coast Shorty

7 de oct. de 2016

Great selection of vehicles. Salesperson was knowledgeable and honest. Experience was hassle free and allowed to make an informed decision. Would recommend this dealership to friends and family.

Bertdog

30 de sep. de 2016

I want to let you what a great experience I had dealing with your dealership and your salesman James Jones. I bought three vehicles this month from James and it was a great experience with each purchase. He handles his job very professionally and is his service is second to none. Thank you James again for all your help.

LubaLame

30 de sep. de 2016

I had to get a new car because my husbands car was not working anymore. The moment we went to the dealership we had an extremely helpful sales rep named Tony Fazel. He was very courteous to our needs and made sure we got the car of our dreams! Thank you Tony!

Daniela.K

30 de sep. de 2016

I bought a new car and my sales person was Tony Fazel. He was very professional and knowledgeable. He gave me the best deal and left me with a smile in my face. If you want an experienced sales person Tony is the one. Great job Tony. Definitely, I will pass this experience to all of my friends.

GinoH121

30 de sep. de 2016

Great service. A comfortable atmosphere and such a great attitude. Dealing with Tony Fazel was incredibly an enjoyable car-purchasing experience! Other dealerships make you feel extremely pressured, I felt very comfortable and happy with my new purchase. I love my new car and its all thanks to Tony Fazel for his amazing assistance!

Krista

29 de sep. de 2016

We bought our last GMC Acadia in 2011 and James Jones was our sales associate. He was great then so when we decided to upgrade to the newer 2017 model we knew who to go back to. James has a way of making you feel incredibly comfortable when you are buying a car, like you are hanging out with an old friend! When we upgrade again, years from now, we hope James is there to help us out. Such a great buying experience. We also were helped out by Tony Fazel when we first came in as James was with another customer. I appreciate his patience with us as we looked at and drove numerous cars. Thank you both for another great buying experience.

Tom A.

24 de sep. de 2016

Best experience ever with a vehicle purchase. Hunter and Jason went out of their way to earn my business. I am so amazed with this organization, I have told everyone at work that they need to stop in and just look around. Hunter had my deal done over the phone, making a quick painless transaction once I arrived at the dealership. I had my three kids with me; Hunter played with them in the kids play area while I worked with Jason and finance. Nimnicht Buick GMC will be the only place I shop for all of my future vehicles!

Kme41081

20 de sep. de 2016

I am a repeat customer to Nimnicht. They are top notch and treat you the way you deserve! I got an amazing deal and they worked hard with us to crunch those numbers to the perfect price! Hunter Redding our sales person and the rest of the finance team truly go above and beyond! Hands down best dealer in town!!

Joni

20 de sep. de 2016

I made an inquiry about 2 months ahead of my purchase. I was concerned about doing this as I did not want my phone to blow up afterwards. That did not happen. Nimnicht reps called me according to my timeframe and were always courteous, never pressuring me to buy now. On one call the sales rep said they were having a sale on the vehicle I wanted. I was happy to get this call, visited the dealership and made a purchase even to my own surprise. I am super happy with my new Encore Sport Touring and feel great about my experience with everyone at Nimnicht. I believe I got a fair deal and on a big purchase this is important for a developing a long term relationship.

304terry

19 de sep. de 2016

I drove from Louisiana I was very satisfied with Hunter my salesman he went all out of his way from me a good deal. I'm happy that hunter was my salesman

Ned Johnson

19 de sep. de 2016

Scott "Bama" Shannon at the Phillips Hwy Nimnicht Dealership! Probably one of the best salesperson I have ever worked with. This is coming from a veteran who has been stationed across the US. He's honest and he gets the job done. Back in April we purchased a Terrain. We went in at about 1:00 and about 3 or 4 hours later after finding and test driving the Terrain we were driving it home. Fast forward 5 months later. I got on Nimnicht's website. I picked out another vehicle I was interested in, I emailed the information to Scott and about an hour later he contacted me asking me what time I wanted to come in and pick up the car I had selected. I arrived at 4:00 and within 30 minutes I was in the finance office signing for a new car. Nimnicht is a no "BS" dealership! If you want to be impressed see Scott and tell him you saw my review!

Toyota

15 de sep. de 2016

We went in with some hesitation. Cameout feeling like we were on top of the world. Great customer service. More than willing to help and get things done for us. Would definitely recommend him, as well as the dealership.

Rose James-Garrett

15 de sep. de 2016

My husband & I truly had an awesome experience with Russ as our car salesman, he answered all of our questions, providing us with a wealth of knowledge about our new vehicle. He made the process very easy & painless. He is a phenomenal car salesman that we will refer to other that want to buy a vehicle. As the Navy says "Bravo Zulu" Awesome Job!!!

Kmw#1

14 de sep. de 2016

James is our Sales Rep and he is awesome. Trent in finance goes above & beyond to make things happen. The entire dealership is awesome to work with. We will always trade here.

Kristal0827

10 de sep. de 2016

Hunter and Jason helped us find the perfect car that fit our needs! This was our second visit and we are still 100% satisfied. Thank you so much.

Dante

10 de sep. de 2016

Happy w/my Buick Verano 2014.Thanks a lot to Hunter and Eric Delasnueces who traslate in spanish for me.Nimnitch Buick GMC. Nice People, Nice cars. Great price.

techie1

4 de sep. de 2016

After dealing with insurance companies for the past few weeks, Russ made the process of replacing my totalled car a breeze. A great salesman with a great personality.Ian in the financing department, also went above and beyond to make sure we fit the budget I needed this car to fit into.

T

31 de ago. de 2016

If your in the market for a new or used car, go and see the folks at Nimnicht GMC. I dealt with James Jones (a true professional and extremely knowledgeable) and Lamar (new guy, but exemplifies the type if people that the Nimnicht's hires). 5 stars... great experience, GREAT CAR, and will continue to be our dealer of choice in N. Florida.

lcooper38

30 de ago. de 2016

I went into this dealership on two different occasions. The first one was back in July and I was looking at a used Tahoe. I dealt with John. I was very specific that if the numbers didn't look right, I didn't want to waste anyone's time. I DO NOT need a new car, I was just being spoiled. Anyway, he came back with numbers I did not like. Instead of giving my keys back when I asked, he sent over a manager who refused to give my keys back until I had to get rude. About a month later John contacted me via text regarding a used Tahoe that had just been traded in. I agreed to come look at it. This time the numbers were better so I let them run my credit, I was VERY specific as to only run it through two banks. I mentioned it SEVERAL times. It was very clear between us that they would only run it through two banks. The deal never happened, and now close to a month later I am still receiving letters from banks. I have received 5 so far! This has put more inquiries on my credit than I asked for and this dealership will never receive my business nor a good review to anyone that wants to go there. It was a very simple request that was made and if they are not able to handle that, I am wondering how the service would have been if I had purchased. This dealership can not be trusted

carguy

4 de ago. de 2016

Did not call extended warranty in until 3 days later. Threw old parts away can't file claim no parts. Customer could of been better 919.49 bill should of been handled better.

KalaG

1 de ago. de 2016

Me Ed Nimnicht a beautiful person with a beautiful heart always going above and beyond to help others. He chose the right salesperson for me Mrs Pam Stankiwicz. Great personality and a woman who knows her job that will set out and deliver what she says. I enjoyed our visit it took sometime but I can say it was worth the wait. I am new to Jacksonville but I will always spread the word about Nimnicht Buick/GMC is the place to go. Kala Gedeon

M. mallet

1 de ago. de 2016

bought a car from Tony Fazel with an awesome price, find the car I wanted, took it on a nice ride salesman asked me if I like it and will I take it home, I said if the price is right I will buy but don't want to be tricked or ripped off, Tony funny guy said you are in luck because "if I am not your salesman you probably pay too much" took a little negotiating and some firmness but at end he came true, by the time I got through finance office my car was parked outside washed and clean ready to go, loved the way I was handled and what a nice looking dealership.will do business again and will recommend to my family and friends.

GatorGirl

31 de jul. de 2016

Kyle Sayre provided excellent service. He knew exactly what I wanted and found it. He made my purchase experience easy and fast. I will recommend Kyle to my friends, family and co-workers and I will be a repeat customer.

dcre85

31 de jul. de 2016

Kyle was great to work with. Very fast and easy. Got me the price I was looking for and got me in and out in the time frame I had.

RetiredUSAFx2

31 de jul. de 2016

James was fantastic! We took our time finding the right vehicle and after experiencing shenanigans at other dealerships went right back to James who sold us our dream Yukon. We highly recommend him and Nimnicht GMC!

simbadd

31 de jul. de 2016

just bought a 2016 gmc sierra from nimnicht gmc located on phillips hwy, from start to finish it was like in and out, it was a well done job by sales crew.

1jeanjam

30 de jul. de 2016

Mr. James Jones is one of amazing, great car saler. He is very good at his job. Mr. James Jones is the best car sales person l have ever to meet. Good employee to have on the Buick Team.

Lee

30 de jul. de 2016

I have purchased many vehicles in my lifetime and I have to say that James is the best salesperson I have ever worked with when buying a vehicle. He is a great listener, professional, knowledgeable, honest and friendly. He truly cares that you have a positive experience and that you purchase a vehicle that fits your needs. I will purchase all my future vehicles from James and I highly recommend that you ask for James when you go to Nimnicht to purchase your next vehicle. You will be very happy!

Andrea McDonald

29 de jul. de 2016

I drove all the way from Mississippi to get my Yukon. After much searching across the US for the exact Yukon and price I wanted I found it here. Hunter Redding was fabulous to work with. He kept in touch thru my travels and was very knowledgeable about the Yukon and all its features. I received a descent amount for my trade and would highly recommend Hunter and Nimnicht.

LaKendra Hicks

29 de jul. de 2016

I was so thoroughly impressed with my brother's experience here that I made up my mind when I decided to purchase a new car, I wouldn't go anywhere else. Well, today was my day, and I'm amazed at how smooth the process was! Devarian Walton provided me with better than excellent service. The process was quick and painless. I've never been so excited about a car payment! :) There's no doubt that as long as he's serving customers here, I'll definitely be a returning customer.

MJ Barnes

27 de jul. de 2016

Damaged Wheels with soap?? $4,000 worth of wheels down the drain!! The service department is the worst! After saying my truck was ready, upon inspection, they had not done the work, back of seat was broken, on my new truck, and falling off. Then they washed my truck as part of their policy and when I picked it up I noticed some water stains, I thought, on my wheels. When I got home, it was not water stains but apparently the soap or wheel cleaner etched and ruined my wheels. I called, went back up there the very next morning and they said, sorry. I called Mr Nimnicht III himself, he said too bad and hung up. Now I have to sue!! Any one else have damage from the cleaners they use???

DG

24 de jul. de 2016

5/5 rating for Pam S. sales representative for excellent service and professionalism. Pam was knowledgeable, organized, and honest. Excellent experience with all questions addressed!!

pdonley

20 de jul. de 2016

I just got my first GMC truck and I love it. My experience was professional and efficient. Devarian Walton was a great salesman and very knowledgeable.

GoldenBrew

18 de jul. de 2016

Just bought our brand new Yukon and the experience was incredible. James Jones made the process smooth and easy. Thank you James, Trent and the entire Nimnicht GMC team!

KEKE 35

18 de jul. de 2016

I had a wonderful experience with this location this is my third Buick I have brought DW is a wonderful salesman great customer service he sold all three cars to me I will refer other people

blingold

17 de jul. de 2016

My wife and I stopped in to Nimnicht Buick/GMC on 07/14/2016 to shop for a new car for my wife. We initially were interested in a used GMC Terrain but were unable to find one that fit our needs. Our salesman Ray Carter was very patient with us and made recommendations on similar vehicles for us to consider. Ray wasn't pushy at all and was very courteous. He showed us 4-5 other SUV's that they had on the lot and my wife ended up falling in love with a Certified Preowned 2015 Chevrolet Equinox LT. The customer service that we got at Nimnicht Buick/GMC was superb and we were pleased with our buying experience and our new vehicle! We also worked with the Sales Manager Jason Basalay who sat down with us when we had some confusion about our sales contract and he explained everything to us and went above and beyond to make sure that we were happy customers! Thanks so much Ray, Jason, and Nimnicht Buick/GMC for the pleasant car buying experience! We will definitely be repeat customers!

Mike1224

5 de jul. de 2016

Got a brand new truck - couldn't be happier with service 5/5 stars! Pam got us a great deal and had us out the door with a truck as quick as possible - highly recommend

mitzie hillegass

27 de jun. de 2016

It was such a wonderful experience buying a truck from Niminicht. The people were friendly, and professional. They were willing to work with us to make us comfortable with the deal. I would recommend buying a car or truck from NIMINICHT. By the way.... I love my truck!

LeRon Hicks

27 de jun. de 2016

Dw is awesome... got an unbelievable deal warranty and perks included at no additional cost... Definitely buying my next vehicle or vehicles from Nimnicth Buick Gmc...

ELM528

23 de jun. de 2016

DW provides expectioanl service as always. My husband and I are loyal customers. We just purchased our 3rd vehicle from him and the experience was great. DW is honest, caring, and respectful. We appreciatie his work ethic and high level customer service. When it's time we will call him for our 4th car!

Jamie

20 de jun. de 2016

I had a great experience. James is the best. Very helpful and a great guy. I would definitely recommend him to friends

Kasey77

20 de jun. de 2016

James was very patient and not at all pushy. We found the perfect vehicle and worked out a great deal for purchase. He was kind, funny and very knowledgeable. Highly recommend him!

Cala

17 de jun. de 2016

MY EXPERIENCE AT NIMNICHET WAS AWSOME! MY SALESMAN WAS D.W. AND HE MADE SURE I WENT HOME IN THE RIDE I DESIRED. HE WORKED EVERYTHING OUT IN A TIMELY MANNER.. QUALITY CUSTOMER SERVICE!! MY OVERALL EXPERIENCE WAS GREAT!! I GOT MT FIRST CAR FROM THEM, NOW MY SECOND, AND I WILL REFER ANYONE!!

Lgcuban

10 de jun. de 2016

From GM Jackie Lynch to F&I Ian to sales person Pam, this dealership does it how it should be done by all dealerships. Honest prices, fantastic service, efficient deal flow, beautiful showroom, and great inventory. Used to avoid dealers... I'm a car enthusiast and I also have 4 kids aged 15+ so I have LOTS of car buying experience... But now I always check nimnicht inventory first when I'm in the market for a car. I wholeheartedly recommend. PS we've also used their service department for routine maintenance and they are first class too!!!

Marilyn G.

3 de jun. de 2016

Fantastic! I could not be happier with my whole experience at Nimnicht Buick. Both Keith Albert and James Jones you're extremely pleasant and very helpful.

Morrisha

30 de may. de 2016

One of the easiest transactions ever! Devarian Walton was very knowledgeable and listen to my needs and made sure they were met. The best part is I never felt pressured by Devarian. I will definitely recommend the dealer to my family and friends!

Diane W.

30 de may. de 2016

Hi. My husband and I had a fantastic experience at Nimnicht Buick GMC Jacksonville both yesterday (5.29.2016) and again today when we went back to pick up the used car we'd purchased. We've lived here in Jacksonville for just over 7 years and had heard and seen a lot of Nimnicht ads over the years (television, radio and newspaper), so we decided to give them a chance - and boy, they did not disappoint. We actually had a very enjoyable experience! At a car dealership looking for a car to buy!! Unheard of. It was all because of the marvelous and kind Salesperson that assisted us . His name is James Jones. From the moment that he greeted us outside as we arrived, we had a really nice and stress-free time..thanks to Mr. Jones. He's a definite asset to the company. Honest, friendly, not pushey at all. We were pleasantly surprised - and, we got a great deal on a fantastic SUV! We had such a nice experience that we gave Mr. Jones a greeting card when our transaction with him was finished this afternoon-and a few hugs. If you're looking for a place to buy a new or used vehicle, we highly recommend Nimnicht Buick GMC -- and please, make sure and ask for James Jones. You'll be glad that you did....for a lot of reasons! :-)Diane and John ("Bear")

Pickett Family

30 de may. de 2016

We had a wonderful experience at Nimnicht Buick GMC dealership. They listen to us and found the perfect Truck that would handle our Fifth Wheel for our family camping trips. It was the right price and we received what we needed for our trade in. We felt like we were priority and all the staff treated us very well. Alvin Blount was our Salesman and he took very good care of us. Thanks everyone one from Sales to all the staff, i.e. Managers, etc.

Malt

30 de may. de 2016

Thank you for the seamless service and wonderful experience today. My mom loved the ease of buying her Buick at Nimnicht. Nicest guys and best dealership in town.

Rebeccahallman

28 de may. de 2016

I always feel so welcomed when I come to get things done to my Toyota Camry, the staff are nice. Especially Russ Aldridge he is always flexible with helping me when I need to come in for appointments and very friendly.

Lynn928

24 de may. de 2016

After getting in a terrible car accident and totalling my 2015 Encore, I had just a few days left in a rental and needed to get something else quickly. It was no debate that I wanted another Encore after rescue stated how lucky I was and that the Encore held up very well in the accident. I went to Nimnicht knowing exactly what I wanted, features, color and everything. Much to my surprise and kudos to Nimnicht for having exactly what I wanted in there inventory. The sale went smooth and all the staff were all great, helpful and very friendly. I can't thank Nimnicht enough for a seamless transaction and a great experience!!!

Kelsams31

21 de may. de 2016

The whole dealership was amazing and helpful when I purchased my lease. Specifically, James did a fabulous job with helping explain all the conditions and helping set up my car with all the bells and whistles. I would DEFINTELY recommend James and the dealership to anyone. Fabulous customer service!

Rhi10

14 de may. de 2016

Scott was so helpful getting us into the truck we wanted! He was straight up and to the point. Got us in quickly and made a great deal!

Christy Sisombath

26 de abr. de 2016

My experience with the dealership was awesome! Russ Aldridge was my sales advisor and he was really helpful. He did not rush me one bit.

Khauk

22 de abr. de 2016

Bought a 2013 Kia Rio from nimnicht gmc, my 2nd car in 3 years from Tony Fazel a very professional salesman, very polite, a great experience although spend more time in finance office than buying the car, would recommend to all my friends and family.Karen Hawk

djuliebasset

20 de abr. de 2016

Bought a used 2014 Chrysler 200 from Nimnicht Buick GMC, worked with Tony Fazel my salesperson which always smiled and kept me relaxed through the whole deal.excellent job both the salesmen and management and a very nice dealership.

Dwcascada

18 de abr. de 2016

My wife and I are like most people and dread the thought of car buying. I can honestly say that Scott Shannon at Nimnicht Buick GMC is one of the greats. He really made up for the confusion that I received when Tessa called from the dealership customer relations department. My advice is to deal only with the salesman especially Scott if you want a straight answers.

6speedchic

14 de abr. de 2016

I really enjoyed working with my sales representative again. I got a great deal and I love my car. I would definitely recommend him and the dealership to my friends. Thanks Alvin!!!

Brettjlawson20

12 de abr. de 2016

Had a great buying experience with Nimnicht Buick GMC. Russel Aldridge and DJ Edwards were awesome in regards to customer satisfaction, knowledge about their products and willingness to make us part of the Nimnicht family. Both Russ and DJ went above and beyond to make us feel comfortable with the car buying process. I will definitely recommend family members and friends to head to Nimnicht to see both DJ and Russ for all future vehicle purchases. I love my new GMC and the great support I received during my car buying process.

xx

7 de abr. de 2016

Alan Prevost was a pleasure to work with. He's knowledgeable and personable. Buying a new car is not something I look forward to but Alan made the entire process fun and enjoyable.

oct27

4 de abr. de 2016

We had a fantastic group of guys that helped us,Dave,Cameron,Keith,and Russ.Those guys were so helpful to us,our 2012truck broke down in Jacksonville as we were heading home to Pennsylvania.Dave kept us informed about what was happening with the truck,and when it looked like we would have to spend the night in Jacksonville,Cameron called around to find us a motel that would take pets.The next day we decided to buy a new truck,2016 GMC.Keith went above and beyond to get us back on the road.Russ was extremely helpful in telling us about all of the bells and whistle in the new truck,it was amazing how much new technology had changed in just 4 yrs.All in all I would rate the dealership an A plus plus.

TKD44

3 de abr. de 2016

My wife and I were extremely happy with Scott Shannon. He was friendly and made the experience easy. Everyone we dealt with at Nimnicht was great. We would definitely go to Scott again for our next car need.

AIxFL

2 de abr. de 2016

What a joke! Found a used car they advertised online, and we called ahead to make sure they still had the car available before we drove AN HOUR to come look at it. Tessa told us they still had the car available, and she even confirmed it with her manager, James. We got there a few hours after the call, and the sales guy tells us that they sold the car last week. The manager and sales woman wouldn't even come out to talk to us personally when we got there. Completely unprofessional and a huge waste of time.

Missklumpp

29 de mar. de 2016

Russ went above and beyond to let us know we were his priority as customers. I had a strict budget and gave a figure he met it and even got me in a new car, my experience turned out to be a pleasant surprise. This was actually the 5th dealership I had been to, so my expectations were not high. Russ has set the bar high! It was very comforting to know that my best interest was at heart especially with a major purchase. I will refer all my family and friends! Thanks again!

ksgaris

21 de mar. de 2016

My husband and I had an awesome experience at Nimnicht GMC with leasing a new GMC Acadia. Scott Shannon was wonderful from the second we stepped foot inside the store. We got the model and price we wanted and even after we left and realized the car we got didn't have one of the features we wanted, Scott found another car for us and traded it with no questions asked. Everyone we came in contact with was professional, friendly, and accommodating. We would DEFINITELY refer friends and family to this dealership! And I love my Acadia! Very happy customers :)

Edward Newell 31

28 de feb. de 2016

DW is always a great and outgoing dealer. My wife and I have been going to him for every car outlook and he never fails to satisfy our expectations. He makes us feel like were top priority when we are there. He goes above and beyond with finding what we want and informing us about the details of the vehicle. We purchased three cars so far and all have been execellent decisions. I recommend Nimnicht Buick to all who wants amazing service and quality vehicles.

Cstuder

28 de feb. de 2016

I had an excellent experience at Nimnicht GMC! Jason Hovey was the best salesman I have ever dealt with and the service department goes way beyond expectations!

Hakki

19 de feb. de 2016

During my first vehicle purchase at Nimnicht (Dec 2015), Pam was extremely helpful and patient helping me narrow the choices down to -eventually- the 2016 GMC Sierra 2500 HD vehicle. I had a strict 'must have' list and a 'must not have' list: Rather unusual, I realize. Pam took the time to show me a number of vehicles until we came up with one that was satisfactory for me.Additionally, she followed up more than once to make sure I was a satisfied customer. I think she was definitely instrumental in my purchase at this location rather than continuing shopping elsewhere.Thanks!Ismail H. Etem

Maria R.

14 de feb. de 2016

Russell Aldridge was awesome to work with and had excellent customer service. They all were very friendly and very attentive to my needs. Would definitely recommend.

Cate D

14 de feb. de 2016

I've bought 3 cars from Nimnicht Buick/GMC ,and I'm always bragging to my husband about Nimnicht's service department. So when he decided to buy a GMC Sierra Truck, it had to be the best the Denali, Diesel 2500HD. He said this will last for 1 million miles and said this will be his last truck. We stopped in the show room at Nimnicht and Ray Carter helped fulfill his dream.

Sastified customers

13 de feb. de 2016

We had the best experience with an awesome sales man Jason Hovey. If anyone ever asked me wheres a place to buy a vechile i would recommend nimnicht buick gmc. One sastified customer..

Ci Ci Warner

13 de feb. de 2016

Looking to upgrade and will be back to see Jason Hovey as he helped me with all of my questions that I had!! Very easy visit.

Caligirl

13 de feb. de 2016

The sales people are very knowledgeable and friendly. Jason did not pressure me but knew all about vehicles and was a pleasure to talk to!

Mirna1

12 de feb. de 2016

Great experience Jason was patient and took the time to work with me I will definitely recommend the dealer to my family and friends can't complaint

TK

12 de feb. de 2016

I got awesome experience from one of your staff that just clearly provided answers to any of my questions I had in regards of the vehicles or about your dealership service.

ChrisM

12 de feb. de 2016

Jason Hovey was a fantastic salesman. I told myself I would never buy a car from the first dealership I went to but Jason honestly showed us there was no reason to go anywhere else. He had a great knowledge of the GMC vehicles and knew what we really wanted better than we did. Will definitely recommend to friends and will definitely visit Jason when we buy our next car in the next 12 months.

MsBurch

12 de feb. de 2016

I will definitely return to Nimnicht! As a single lady I felt very comfortable, special and respected by Mr. Hovey. I wasn't intimidated like I thought I would be. The experience will keep me coming back year after year! Thank you. Awesome employee!

Tmgatl

12 de feb. de 2016

I couldnt find the truck I wanted at a dealer closer, so I called and told them what I wanted. They found it out of state and bought it to me. That is customer service.

jwhite2187

12 de feb. de 2016

Jason Hovey was our sales person and he was great. Not a typical car salesman. I used to hate dealing with dealerships but I would use this one again for sure.

dale68

12 de feb. de 2016

After seeing a car on line and chatting online, I received a reply addressing an offer and stated budget, this was at 4:30 pm. I live in Hawthorne about 60 miles away. I arrived at the dealer about 6 pm, made the deal along with my trade was out a boy 9pm. My salesmen was professional and no nonsense. I would recommend this dealer and Jason Hovey for their next auto purchase.

B91

12 de feb. de 2016

Perfect car, perfect price & perfect sales person! Jason Hovey is the bees knees! ?? Better price than I ever thought I could get & a very comfortable experience all the way to delivery! & I LOVE MY YETI! ??

Morenetti

12 de feb. de 2016

Mr. Blunt was very patient and understanding of all the questions I have about the vehicle I was interested in. He posses the experience of a season Salesman with a capital "S". S Morenetti

Kevin

12 de feb. de 2016

My new vehicle purchase experience at Nimnick GMC was great. Jason Hovey got the vehicle I wanted at the right price. I also traded in my truck and received a great price.Thanks

Mitchellns

12 de feb. de 2016

Purchased 5 vehicles from here, great team! Jason Hovey knows how to take care of you with no hassle. Great follow up sales and service too!!!!

Bnobles

12 de feb. de 2016

Love the people, best ever. Keep rocking guys. Beat vehicles ever. I will send everyone i know here and jackie lynch is aces. Top notch dealership. Love these GMC's

Sasha04

12 de feb. de 2016

I was so nervous about getting a new car, but Russ worked a miracle!! The process was smooth and I never once felt like he was just selling a car. I will definitely refer friends and family to go here. Words can not express how much I'm in love with gorgeous car!!!

Linda - Mandarin

12 de feb. de 2016

Ray did a great job helping me find the right vehicle to replace my 12 year old Buick Rainer. We test drove both the Buick Enclave and the GMC Acadia (which I purchased). He was very knowledgeable about both cars, what options there were for equipment, technology, differences between different models, etc. Ultimately the GMC Denali Acadia was the perfect choice. He worked with us to streamline the entire process and was always ready when we came in. Really showed me around the dealership, explained about having my car serviced and setting up OnStar. Thank you Ray Carter, I will definitely send my friends and family to see you whenever they need a car.

Bob13

12 de feb. de 2016

Ray found the right truck for me and was relentless in his search.Thank You Ray Carter for making my buying experience enjoyable. Good job.Bob ManesMandarin, Fl.

Gunner11

11 de feb. de 2016

My husband and I have both bought cars from Kyle at Nimnicht and every experience with him has been great. He's very helpful and knowledgeable, but not pushy, which is a refreshing combination in sales. I've recommended him to several friends who have also had similar, positive experiences. The finance experience at Nimnicht was just as nice and we got great rates!

beauchamp85

11 de feb. de 2016

I have been in the market for a newer vehicle for a while. I've dealt with a number sales people at different dealerships,Nimnicht Buick GMC and Kyle Sayer were fantastic. Kyle hands down was the most knowledgeable and helpful salesperson I have ever worked with. I will definitely be coming back again for our next car. Thanks again for the great customer service!

Jmbell91

10 de feb. de 2016

What a terrific buying experience at Nimnicht! Ray Carter did a wonderful job and made the buying process seemingly simple! I have purchased numerous vehicles and this one was by far the best. In addition I recently took my new Sierra in for its first service and was amazed by the friendly and expeditious service I received. A big thank you to Ray Carter, Cameron Wait and the service staff.

Macdad

10 de feb. de 2016

No pressure, very professional, quick, very knowledgeable. Ray was great. I have bought three cars in my life. The first two were disasters because of pressure lack of help etc. I did not have that experience with Ray. He was great. I will be back.

Kim Klipsch

10 de feb. de 2016

If you need a professional team that takes excellent care of you visit Nimnicht Buick GMC and ask for Kyle Sayre he took excellent care of us in the purchase of our new vehicle. We will highly recommend him to all of our friends. Ian Barnett did an excellent job taking care of our financing needs.

Ams904

10 de feb. de 2016

Thank you so much to Pam Stankiwicz and Russ Aldridge for an awesome car buying experience on my sparkly brand new 2015 Buick Encore! They're professional and make you feel like you're part of the family! I'd recommend the Nimnicht Buick GMC dealership to anyone! Honest, decent and professional!

Kcressman

10 de feb. de 2016

Kyle is awesome! We have bought 3 cars from him in the last three years and he has delivered excellent service every time. We are getting ready to buy our 4th in the next few months for our oldest child and Kyle is already recommending great options. From Jackie Lynch, to Mario and Summer in service GMC has become like family. If you are looking for dependable attentive customer service then Nimnicht is your dealership.

Claytonv1979

10 de feb. de 2016

I wanted updated technology! Ray had all the answers to my questions. He was very knowledgeable in this area & helped me get the car that was best for me. Ray was a very kind gentleman and I appreciated his patience...

Nice

10 de feb. de 2016

Nimnicht is a great place to buy a vehicle. I will always come back. Everyone was pleasant, helpful and friendly. I would recommend this dealership to my friends and family.

Corey B.

10 de feb. de 2016

First off I hate dealerships because you always feel like youre being hustled in some way or another. But this visit was very different. The salesman Alvin Blount was very personable and rather than just assuming that I wanted him to smother us he politely asked if we minded him assisting us or would we rather browse on our own. I loved that approach! The cost of the vehicle was priced to sell and they were willing still to accommodate additional request as the manager on duty reassured us he would do all in his power to help us stay within our budget and he delivered! I unfortunately forgot his name. He was introduced as "my friend named........" by Alvin but his name fails me. I also appreciated that kind of cordial, trusting working relationship among employees and their superiors. I am still very happy with my purchase and I know that this dealership had this as their objective when I first stepped onto the property.

sierraguy1

9 de feb. de 2016

Couldn't have been happier with the level of customer service from Pam. She went above and beyond to find me the exact 2016 Sierra I wanted. Would highly recommend to others.

mclarry

9 de feb. de 2016

Alvin Blount was very helpful in the recent purchase of my BMW X5. He was low key and made the process very smooth..R/Larry McCrum

aradair7

9 de feb. de 2016

Comfortable and Pleasant... Not two words you normally associate with a car buying experience, but Nimnicht is definitely both and so much more. From the beginning to the end, every person we encountered was polite, courteous and kind, especially Kyle. I look forward to purchasing another car with Kyle in coming years.

ramon204

9 de feb. de 2016

Russ is very helpful , show different type of cars that fit my budget and found the car that i looking for and like . Thank you for your help.

Nwalker188

9 de feb. de 2016

Russ is simply awesome. I made my car buying experience fast simple and easy. Not only did I purchase a car, I found a new friend.

Mzmarshall0

8 de feb. de 2016

I was in need of a newer car and Russ was the guy that made that happen for me. He made the car buying experience fun. He is very knowledgeable about all cars. I'm loving my 2013 Hyundai elantra

Sallyd

8 de feb. de 2016

Russ really helped me get my new car. I picked something out online and he showed me that car. After taking he had some ideas that were much better options for me than what I picked out. I now have a car that saves me over $100 a month in gas. And being 58 years old and not familiar with Bluetooth and all the technology the car has, he showed me how to work everything. He taught me well as I really do use it all! Very nice and knowledgeable. Thanks Russ

misrael80

8 de feb. de 2016

Everyone was respectful and made accommodations according to what would work for our budget and family size. MrAldridge was our sales rep and he was very helpful and polite.

Enrique

7 de feb. de 2016

Good afternoon. I've always wanted to write a review on my experience at Nimnicht Buick GMC off Phillips Hwy in Jacksonville and thought Dealer Rater might be good avenue. I wanted to take a moment and forward a note of gratitude to Mr. Russell Aldridge. Over the last 55 yrs of vehicle ownership, I think it's safe to say I've purchased my fair share of automobiles, motorcycles, and boats for myself, my wife, and my children. To add, as a military service member, I have also visited a litany of dealerships over the years in CONUS & Hawaii and the one thing they all had in common... a salesperson trying to sell me a vehicle. Once the transaction was over, I very rarely heard back - with true sincerity at least. Actually the calls that were made appeared to be standard rehearsed protocol. However, it wasn't until I met Mr. Russell Aldridge at Nimnicht Buick GMC. Mr. Aldridge (Russ) is the kind of guy you just can't help but like. Not only does he know the product, he is a pleasure to talk with. To shorten a somewhat lengthy story, over the years... Mr. Aldridge along with a couple others (Jay, & mechanic JC) were the only guys that always seemed to remember my name regardless of time span; have always come over and greeted me whether I was interested in a new/used vehicle or just having my vehicle serviced. To this day, Russ has remained in contact with me for a better part of nearly 10yrs, still invites me to car sales events including ones in Fleming Island, calls with holiday greetings, or just calls to say hello & ask about the family! He is the only (sales)person that I have ever remained in touch with and can honestly say that we have become friends since the purchase of my 2006 H3 and the servicing of my 2008 H2 Hummer. He is by far, one thee best genuinely caring individuals that Ive met in the car sales business and I believe Nimnicht is extremely fortunate to have someone like Mr. Russ Aldridge representing the car sales business and Nimnicht name and hope that in some way these comments help him and his family with bonus, recognition, or promotion. Feel free to contact me if necessary

Olsi77

7 de feb. de 2016

The sales representitive was really nice and he helped me to purchase this car and i would come back and purchase another car in this dealership

AnilaF

7 de feb. de 2016

He was a great salesman, very patient, very nice and funny as well. I would definitely recommend him to everyone I know. I love how he helped me out to find the right choice for me.

Shana

6 de feb. de 2016

Scott was able to help my husband and I get the vehicle we were looking for, even though it wasn't available on his lot. We have used Scott in the past for many years and he will always be our "go-to" guy!!! If you are looking to buy a car, Scott Shannon is definitely your man!!

Mxman005

6 de feb. de 2016

Kyle spent quality time with me in choosing the perfect vehicle the met my needs and was in my price range. The overall experience was enjoyable. I've highly recommended Kyle to my friends and family all over Florida. Can't wait for my next purchase from Kyle & Niknicht Buick GMC.

Jaci99

6 de feb. de 2016

My family and I came by the other day, looking to test drive some new and used vehicles. Alvin was very knowledgeable and extremely helpful during the entire process! He answered all of our questions with ease and definitely made us feel like he cared about finding us the best fit for our growing family! I would definitely recommend coming to Nimnicht and ask for Alvin!!! We couldn't be happier! Thank you again!

Sooner

6 de feb. de 2016

I was shopping for a brand-new GMC comparing with Toyota Ford etc., my sales person Alvin Blunt was extremely knowledgeable and professional from start to finish. It only took me 45 minutes to test drive a vehicle And Alvin doing a full walk around from front to back, I have never had that much input from a sales person before it was very refreshing. The GMC I drove was unbelievable it was by far the best truck on the market the only thing which Alvin had nothing to do with is the price & the payment it was $100 more per month than the Toyota with comparable features but thank you for the staff & management for being very thorough and professional and extremely fast! I would definitely recommend this dealership to anyone looking to make a purchase on a new or preowned vehicle.

ekeedy

6 de feb. de 2016

Scott was hands down the best salesman we have ever worked with. Very knowledgeable about the GMC line of vehicles. He listened to what we were looking for and picked out our truck the first vehicle he showed us. We would definitely recommend him and the dealership to our friends and family.

Awiloth

6 de feb. de 2016

Scott Shannon is, hands down, the VERY BEST in the business! I've never had such a delightful experience purchasing a vehicle as I have with him. This guy truly cares more about the quality of his relationships than the quantity of his sales! Once we chose our vehicle, he took care of everything else until signing time. There was no need for haggling over a price as he was already so in tune with others and it allowed him to offer us the best price right from the start! Since our purchase, I've referred others whom all have said the same thing! It's not often that you can actually refer a car salesman and actually really mean your sentiment but this guy you absolutely will be glad to!

Hummerh2

6 de feb. de 2016

The service was on point from start to finishwhen came to put my h2 hummer ....my salesman(Russ A ) had my hummer like very beautiful .

aubie537

6 de feb. de 2016

Scott is the most professional and caring salesman I have ever dealt with. His attention to detail and thoughtfulness through the buying experience is top notch! He is a problem solver and will go the extra mile for you, you won't be disappointed.

renee

15 de ene. de 2016

I've never had someone bald face lie to my face the way they did! Took off work and drove 60 miles to get there. They said they would beat any other price which they could not after I spent two hours on them juggling numbers!! i've owned 4 yukons and have never had an experience like this! DO NOT WASTE YOUR TIME!!

daphne dume

13 de ene. de 2016

AWESOME , PROFESSIONAL FRIENDLY DEALERSHIP. OUR SALESMAN MR.JOHN VOIGHT WAS OUTSTANDING. WHAT A JOY IT WAS TO HAVE HIM AS OUR SALESMAN. FROM START TO FINISH HE WAS WITH US ON THE PURCHASING OF OUR VEHICLE.VERY PROFESSIONAL AND KNOWELEGEABLE ON THE VEHICLE WE CHOSE TO PURCHASE AND EVEN TOOK OUT THE TIME TO GO THOUGH THE VEHICLE AND SHOW US EVERYTHING ABOUT IT AFTER WE PURCHASED IT. AND STEVE IN FINANCE WAS ABSOLUTELY GREAT AND VERY PROFESSIONAL AND KIND AS WELL. WHAT A REWARD TO THE COMPANY TO HAVE THESE GENTLEMEN ONBOARD AS PART OF YOUR COMPANY. THIS IS WHAT SETS YOUR DEALERSHIP APART FROM OTHERS. SERVICE EXCELLENCE IS KEY. THANK YOU AND GOD BLESS YOU ALL. BEST REGARDS.

KLINNC

11 de ene. de 2016

He is awesome! When you are in the market for your next car do yourself a favor and check Chris out to see what he can do for you before you make a mistake!

tc

1 de ene. de 2016

Very unprofessional. ..... I went to test drive 2 vehicles on Wed..one they had and one they said they have sold. The sales person was Jason E. He told me the car I wanted would come in in two days.of course I need to test drive the vehicle before I buy. I STILL HAVE NOT HEARD FROM HIM AND TODAY IS FRIDAY. ...CUSTOMER SERVICE REP TESSA CALLED AND SAID I HAVE THIS CAR CAN YOU COME ON THUSDAY. I SAID I WOULD BE THERE ON FRIDAY, SHE SAID NO PROBLEM, THE CAR WILL BE HERE AND READY FOR YOU TO DRIVE . ON FRIDAY SHE CALLS ME AT 8:54 AM TO MAKE SURE I WILL BE THERE, THE CAR WILL BE WAITING ON YOU IN FRONT WHEN YOU DRIVE UP. I GET TO THE DEALERSHIP...NO CAR.THEY CAN'T FIND IT AND A BUNCH OF FOOLISHNESS FROM THERE ON!!!!! NOT TO MENTION I DROVE 40 MIN TO GET THERE!!!!!!WHAT A WASTE OF TIME! !!!

Ollie dog.

30 de dic. de 2015

Our experience with Nimnicht Buick has always been excellent,The staff are well trained and they care about you as well as the car.The restaurant is well run and the food and drinks are very good and so convenient.

1166

10 de dic. de 2015

I found the car on cars.com and contacted the dealer. We came to a mutual agreement on price for my trade. Knowing that I would be driving 6 hours to possibly purchase, I wanted the best price I could get so I would not have to negotiate when I arrived at the dealer. Eric really came through on the trade and even though he was not there when we arrived, Keith really took excellent care of us in the test drive, paperwork, and final walk around. When we left the dealership around 9:30PM Saturday, under better light, we found an issue with the pinstriping. I contacted the dealership Monday morning to discuss this issue and they are completely taking care of the entire issue since it is not feasible for me to take the car back to their dealership 6 hours away. They have my local dealer setup to replace the pinstriping at no cost to me. That makes for a good dealer who cares for their customers even after they leave.

ron268

29 de oct. de 2015

The process took to long I was in the dealership for 3 hours and I paid cash for the car. Their must be a way to make the process shorter and I did not take the car home the same day. This is no fault of the salesman that I could see but the hole process.

Happy Camper

16 de oct. de 2015

From the moment I walked into the showroom I was met by Kyle Sayre...I explained what I needed and why I needed it and he almost instantly came up with the solution. I drove away in a used 2015 GMC Terrain and have been driving it for almost a month and it was the perfect choice. If you're looking for a new or used car seek out Kyle...you'll walk away a satisfied Customer...

john

27 de sep. de 2015

everything was fine. salesman very helpful, and demonstrated all new features that were included. a problem came up calculating sales tax. amount was on value before discount was applied. this would increase my tax by $360, quite a sum. I didn't like the lack of explanation for item for $999.95 and $595 I do not like a fee applied, and told everyone does it. Other aftermarkets sounds like something a salesman would add for profit, as well as "predelivery service charge" I was told the error on the sales tax calc would be corrected, but after checking the total charge to finance, it was still there. both of us are in our eighties, but you were too quick for us. At least, I know I will never have to buy another car.

Don't buy GM

9 de sep. de 2015

I went to this dump with an appointment under the directive of GM Corp and they refused to do what GM said they would do; then they lied and said I didn't inform them as to what was to be done. I called the service female I scheduled with and she agreed that I did tell her everything. Then I never heard from these liars again.

SoSpecial911

15 de ago. de 2015

Ray, my salesman was extremely patient while I took time to make my decision to purchase. He even stayed after hours to show me more details of my new car. Ion, the finance guy was hands down the best, especially after I was having second thoughts. I would definitely make my next purchase, trade in, and or refer a friend or family member to NIMNICHT!

Terry

2 de ago. de 2015

These Guys and Gals Did a Great Job, in a Timely manor, I will continue to use this Dealer for a long time! Also the service writers are Great! Thanks Terry

carpetguy

31 de jul. de 2015

being the owner of a local company it is very important that my trucks are fixed fast and the first time. In 10 years of doing business with them I have never been let down the most recent was this morning 7-31In and out in 2.5 hrs and back to workThanks!!Dave GillOwner Julington creek carpet care

Dayne E

31 de jul. de 2015

My uncle was a doctor at NAS Jacksonville in 1940-45. He was telling me about the time he went down and bought the last Chevy Convertible in 41. He said the service was great and that Bill Nimnicht was there to give him the keys. Every since my uncle first new car from Nimnicht my family has been bying cars there for 73 years. Kim and I bought 2 new 2015 cars from them in the beginning of the year. E3 worked hard to order Kim's Enclave the way she wanted it. JoAnn in service is the best. Great Job then and great job now. Thanks, Dayne

Sandy Miller

19 de jun. de 2015

Nimnicht is the bomb! I love the service center and cashier and even the lady that answers the phone!! I get A rated service ALWAYS! Russell Aldridge is my sales guy forever!! Keep up the good work!

A Satisfied Return Customer

7 de abr. de 2015

I brought in my 2014 Acadia that I purchased from Nimnicht. I have always received first class service when I bring the vehicle in. I am a believer in letting the business that I purchased my vehicle from, handle all services and maintenance. My first vehicle from Nimnicht was a 2009 Yukon XL Denali that I purchased new. No one other than Nimnicht ever touched my vehicle. It was in tip top shape when I traded it for the Acadia. My Service Advisor, Joan is second to none. I noticed that she has numerous awards on the wall of fame and she deserves each and every one of them. I hope she is being taken care of as well as she takes care of her clients. Thanks for exceptional service.

Momof3

3 de abr. de 2015

Joanne saved the day! Driving home from my son's doctor's appointment, I noticed my rear tire pressure was suddenly extremely low. Being 9 months pregnant with a sick 1-year old in tow, the last thing I wanted to deal with was being stranded. I happened to be right by the dealership so I took a chance that they would be able to help. Frantic, I pulled in and Joanne, my regular service advisor, jumped to helped me right away. Although she looked to be having a pretty hectic day herself, she stopped what she was doing and immediately helped me. Not only did they have the tire in-stock, but they were also able to change my oil as well- all in about an hour. I couldn't be more grateful of the help and care she gave. I was very stressed out and on the verge of tears and she calmed me down right away. Not only did she remedy my troubled tire, but she was also able to help me with one of my "to-do" list items (oil-change) that I needed to handle before my 3rd child arrives next week! Thanks Joanne! You made my week and I appreciate your help more than you know!

Mark C

23 de mar. de 2015

Fantastic experience! It was a long wait, the Canyon was ordered, but Ray was great. We communicated through the entire experience, and when I say they went above and beyond, that is an understatement. I truly felt like Ray and everyone at the dealership really do care about the customer!

Single Mom w/no warranty

1 de mar. de 2015

I first dealt with an awesome female over the phone scheduling my service appointment & rescheduling a few times before arriving at Nimnicht. Sorry, I can't remember her name; but, she was very cheerful & thorough. Upon arrival, Mario in service took care of me. He was very professional & courteous. Unfortunately, I was under the impression that my repair would be covered through my "extended warranty" bought outside GMC, only to discover it wasnt. So, I couldn't afford the repair out - of - pocket that day. Nonetheless, Mario was emphatic & didn't try to make me feel bad or pressure me in any way. Thank you Mario & everyone at Nimnicht. 2 thumbs up :) The only thing i didn't like was their waiting area had tvs in each corner on different channels. Couldn't hear theone i was wat ching except the one over my head-- no matter where I sat.

Jerry

25 de feb. de 2015

I purchased a 2010 Buick Lacrosse. from the time I sent a contact email at about 9am all the way to delivery of vehicle at about 2pm, The service and staff was excellent! Reception, Manager on duty, Ken the salesman, and finance. All were very friendly. I felt very comfortable as if I were a guest instead of a customer. I will refer all i know to Nimnicht!

trob

3 de feb. de 2015

They did a great job as always, I could not have ask for more! I would Highly recommend Nimnicht GMC to all of my friends. Thanks again for the Great service. Terry

Gregory T rudkin

1 de feb. de 2015

Steve Elliott in service if it wasnt for Steve i would still be driving a chevrolet When Steve Elliott moved to Nimnicht GMC i traded my chevrolet in and bought a gmc denali xl Steve introduced me to James Jones in sales Steve has treated me like im a family member and james jones has been a great person to know the entire staff at Nimnicht are unbelieveable everyone I have come in contact with over the years ,seem so enthusiastic always smiling always saying hello hav you been helped Nimnicht GMC OWNERS run an excellent business . and I always recommend Nimncht GMC to potential buyers as long as Steve Elliot is in service dept and James Jones stays in sale I will be a Customer for Life

klsmith237

5 de ene. de 2015

I took my car in to have an ignition recall done and chose Nimnicht because it was the closet dealership to my house that could perform the required work. Though I had some frustrations the day of the recall work, my real frustration came afterwards.The day right after the recall work, my car start intermittently acting funny at start-up. Since I just had it in for the ignition recall work, I called to inquire about bringing the car back in. Natasha didn't hesitate to schedule the appointment initially, but then called back a short time later and explained that only the keys were altered and she did not believe there was a correlation between the current issue and the work done. She further explained the variations of the work that was required of the vehicles that fell in this recall based on the VIN number. I explained that was not my understanding of what was to be done, but I understood her explanation but still was concerned about what I was experiencing and that I thought it was way too coincidental that the issue started right after the work. She continued to argue that the only thing done to the car was with the keys and the car wasn't even touched. Where I reiterated that I understood what she was communicating because she continued to repeat it to me, I did not feel as though she was hearing my concern and was just wanting them to look at my car. I was then told she firmly believes it is just a coincidence and that my car is old and those things happen. She was never what I would necessarily consider rude, but she was so argumentative and insistent that there is no way they could have caused the issue I finally just stated that I did not feel she was hearing my concern and that I was done with the conversation. The unwillingness on her part to hear or do anything about my concern was very frustrating and upsetting. So much so that I ended up writing a review about my experience. Once I submitted the review, I pretty quickly received a call from Mr. Scott Baker who explained he had seen the feedback and wanted to understand what had occurred. I explained to him my frustrations about my conversation with Natasha and my concerns. I would of somewhat understand her response if I had been yelling, insistent that they were to blame or demanding they fix whatever issue, but that was not the case. I simply wanted my car looked at and I did not think it was unreasonable to make a correlation and have concerns. He seemed to understand and asked if I would be willing to keep the appointment for them to complete a diagnostic. At first I was hesitant, but agreed. When I took it back in my experience was much better. The gentleman that checked me in that morning asked a lot of questions to understand what my car was doing. When I picked up the car later they explained what was done and that they could not replicate the issue nor did they find any sort of issue. It was suggested to consider having my spark plugs replaced as they are the originals, but it was made clear it was a just a suggestion. Before I left, I was able to touch base with Mr. Baker in person just to ensure everything was addressed this time around.Though I had frustrations from my experience, I am very appreciative that Mr. Baker followed-up with me quickly, acknowledged my concerns and that it was not handled well on their part, offered the diagnostic to assist in determining a cause and then making the face to face connection. He did not make any excuses and addressed the concern on both sides which went a very long way in improving my overall experience and perception of Nimnicht Buick GMC. His response indicates to me that Nimnicht does care about the experience people have with the dealership and that customer service is important to their operation. Though I hope no one has a frustrating or negative experience, I feel good in saying if the concern is raised to someone Nimnicht will address the concern in a fair manner.

Flfiredad

13 de dic. de 2014

We purchased a second car within 6 months and were happy to work with Kyle on this deal. He ensured the experience was easy and enjoyable. Thank you! We will continue to use you for future purchases.

Rina J

12 de dic. de 2014

I purchased a 2013 Chevy Malibu on December 6,2014. Everyone in the dealership from the sales rep Alvin to the finance guy Scott were so very helpful and very nice. I feel they went above and beyond to assist me with my purchase. Everyone there made me feel very comfortable and the process was smooth. I have had so many previous bad experiences with car buying that they have gained a customer for life. It was truly a pleasurable experience.

Terry

14 de nov. de 2014

Great dealer I recommend these guys to anyone who needs quick reliable service!

byronthoms

25 de sep. de 2014

When Preston contacted me and said they could work a deal, I immediately said that I did not want to drive all the way over there, waste my time and my gas. He spoke to his manager and said he was sure that he could get me the deal that I wanted. After driving over, I got the same old runaround, not enough money for my 2013 truck and too much for a new one, even after I had given all pertinent info to Preston and his manager. Once again a dealer lied to a customer and tried to satisfy his own goals at the expense of a customer. This Is the second time this has happened and I will never darken the doors of this dealership again. Even if the upper management was unaware of what Preston was doing, don't you think there is a problem with the processes there. Ultimately, upper management is responsible for their actons.

John H

12 de sep. de 2014

Took my car in because the tire company down the street sold me some very expensive Michelin tires (80,000 mile warranty) and then neglected to tell me that they don't even have an alignment machine. So after 25,000 miles I had to start replacing tires. Nimnicht quickly aligned all 4 wheel locations and vehicle is completely smooth and vibration free. Why would anyone buy tires anywhere else but Nimnicht? They have a tire match guarantee and ASE certified techinicians and state of the art technology. They also were very inexpensive with the alignment charge. I learned my lesson, hope this post saves other people time and money as well!

dratt135

28 de jun. de 2014

I came in with a clear idea of what I wanted & Blake helped me not only find the right car but find it in my budget. At the already low price it was at this dealership truly knows customer service as they came down even more in price! I would recommend this dealership to anyone I know based on my experience!

moniquecoles

30 de may. de 2014

I would NEVER recommend this dealership to anyone, rich or poor. I had three appointments with three different people that never showed. The last visit was the worst because I had an appointment to bring in my down payment for a car that I picked out and was promised to me. I bust my butt to get to them not only to find that the person I was scheduled to meet had gone home, but that they had also sold the car. Not even a courtesy call was given to me to save me the trip. The woman answering the phone is absolutely useless because when I had the second appointment that I only agreed to because they swore to me that my experience would be different, I called to let her know I was on the way and who I was coming to see. I got to my appointment right on time only for her to tell me that the person never came in and was in the hospital. You knew that when I called and said I was on the way, why would you waste my time?!! Then the person I did speak with showed me a car, ran my information and basically promised me the vehicle, he was just waiting on my down payment which he was informed will be there that Wednesday. I called again to let them know that I was in route with my payment that Wednesday. This same useless woman answered the phone and again did not let me know that he person I was coming to see was not there. WHY ARE YOU ANSWERING THE PHONE? YOU KNOW NOTHING!!! I know Im not wealthy like most of their clients on that side of town, but my money is good money, its hard working money. Its not borrowed its earned and I am owed the same decency and common courtesy and the rest of the clients or else stop calling me and asking me to come see you when you have no intentions of doing business because my money isnt good enough. I am looking to buy a car, but it will NEVER be from this company. They are deplorable.

John

3 de may. de 2014

I brought my wife's "old" vehicle in for air conditioning service. The staff was extremely helpful and quickly isolated the issue, gave me a reasonable estimate, and it was ready ahead of schedule. We are now confident that there won't be any surprises when the really hot weather arrives soon! Nobody's happy if momma ain't happy! If you want to be treated well and have your vehicle worked on by highly trained technicians at a fair price, this dealership should be high on your list!

Mathews

22 de abr. de 2014

had a Verano 2012.I went to the dealer to get me 2014 Verano. They got my new car with the specification that i ask.There service was great and everything on time.

pdholz

21 de abr. de 2014

My goal was to replace the standard mirrors on my much loved 2014 Sierra 1500 All Terrain with the extendable tow mirrors from the 3/4 ton series, as most of my driving is towing a 25' long, 8'6" wide travel trailer. As various forums will confirm, there has been much interest, confusion and frustration in getting the extendable tow mirrors for the upgraded 2014 Sierras.I began this mission by walking into Nimnicht GMC Parts, Jacksonville, FL, and chatting with Jason, who's the hero of this story. You expect a good parts person to know how to research the right part, then get it delivered. Jason initially did that, his job. When I brought the truck in, he went above and beyond expectations, independently verifying what was available, what would fit, which options had power, etc. He evaluated power vs non power, 2014 vs 2015 (the 3/4 tons were upgraded for 2015). Then he personally coordinated with the technician, checking mounting stud patterns against my partially dissembled door. During all of this, he kept me informed. I'm confident that a parts specialist who only did his job, stopping at the first possible match, would have left us all in frustration.Parts folks usually work the behind the scenes in a service environment. Jason took the initiative to thoroughly investigate a situation that I from forum research was quite confusing.

dk102679

5 de abr. de 2014

My wife and I had a great experience at Nimnicht and our salesman Scott was awesome. He was very knowledgeable and helpful and was not a pushy at all. Our experience was laid back and we felt like we were part of the family. After being disappointed with 2 other dealerships in the area our expectations were low when we arrived but Scott was quick to listen to us and in the end we drove away with a new Terrain and we received a fair price for our trade in... we will definitely be coming back and will definitely recommend to our friends. Great Job Scott and the rest of the team at Nimnicht!

jwmccart

31 de mar. de 2014

You guys were great! Greeted me when I arrived, took care of the car, and had the work done in record time. thank you

Debi Jellison

26 de mar. de 2014

Blake & the Nimnicht team made the purchase of my new 2014 Buick Encore such a pleasant experience!!! Blake was very informative, helpful, respectful, courteous, & most if all, really LISTENED to me - unlike some of the sales people I met at other dealerships. I believe he wasn't just trying to sell me a vehicle, he was trying to help me find the best one for ME - & he did!!! I will recommend him to everyone I know when they're in the market for a vehicle! Thanks a million, Blake!!!

brand0n

5 de mar. de 2014

Very nice experience, quick process and very knowledgeable staff. David spent the time necessary to explain the vehicle features and help us find the right vehicle for our needs. The price was good, we were treated with respect and we were kept informed throughout the buying process. I would recommend anyone looking to purchase or lease to at least give the Nimnicht team an opportunity to earn your business.

William Davis

22 de feb. de 2014

I called and made an appointment for my paint treatment. Went in the next day, a bit early, they took me right in and in less than an hour I was good to go.I watched the process in the waiting room having free coffee. Can't ask for better than that.

William

2 de feb. de 2014

Very happy with Charlie, David, Chuck for sales and financing.My3rd vehicle to buy from you. I had all service work done with service writer Steve Elliot and am very satisfied. Steve is the best the reason I keep coming back.

Marlon

3 de ene. de 2014

We had an amazing experience at this dealership. This is the 5 GMC we owned and we had a horrible experience at a different local dealership in the jacksonville area where we back out of that deal and came back to this dealership after a simple phone call from Jason B. He brought me right in after I told him what we went through and immediately starting looking up where they could bring in a car from that would fit our needs. We ended up buying an even higher price truck after it was all said and done. Kyle was the saleman but was unable to do any of the leg work due to us changing from the original car we were going to purchase, just because he was on his days off. Charlie took over and actually did the leg work to sell us a higher priced vehicle! We were very please and purchased what we wanted! Trent was the sales manager that we worked with and he was great also! All the way down to the financial part of the deal to sign the paperwork was just such a positive experience! We have since recommend a friend to you that is looking at purchasing a car from this dealership! I also must mention when we first came back to this dealship after Jason B phone call, they were excellent about letting us try the vehicles before we actually purchased one. That to a consumer is an excellent cuatomer service action! Overall excellent experience. Great dealership, great people!! Sincerely, The Thomas Family

Joseph

31 de dic. de 2013

Our check engine light came on and the car was running rather rough. We called the service department and they got us in that day and found a faulty ignition switch and it was under warranty. Running fine and very pleased with service. Thanks.

V. E. Axtell

30 de dic. de 2013

I've been using this organization for over 20 years for both service and new (to me) car purchases. I've never been disappointed and if I ever were I'm sure they would rectify any problems. Please feel free to share my accolades with anyone.

phineglenn

16 de dic. de 2013

Purchased new 2011 gmc truck. Bad experience with tire balance. Mentioned front seat problem with service dept several times overlast 2 years.Last week I Was told it was out of warranty 3 days, nothing they could do. Went to another gmc dealer and they replaced the seat under warranty at no charge.Sincerely, Donnie Solano

Judy C

4 de dic. de 2013

As usual, I got great personal service... I will never go anywhere else!!!!

tribster

22 de nov. de 2013

You know upon arrival that they are professional. I appreciate this stellar service when it comes to my vehicle. Dealers fix it right the first time!

captainbriangraves

20 de nov. de 2013

My experience with Nimnicht since I purchased my used Trailblazer a year ago has been extremely positive. I've been back twice for service (scheduled/preventative) and an oil change and each visit has been great. The staff is very friendly and knowledgeable, the work is done quickly, the environment is clean, comfortable, and conducive to work while I wait, and I can even grab a snack in the cafe if I get hungry. Well-done, Nimnicht!

Handsome Dave

13 de nov. de 2013

I had my car serviced and purchased parts this visit. Your staff (Steve Elliot, Gene Maxwell, and Brette Forte), are assets to the Nimnicht name. I refer any and all that I know regardless of vehicle make, to go to Nimnicht.

DebbieC

12 de nov. de 2013

I am always very happy with all contacts from start to finish regarding the service of my car. Steve is exceptional, and the whole staff is always very friendly and helpful. Thank you.

JosephMcClellan

8 de nov. de 2013

I brought my car in for a routine oil change and queried whether I need to purchase an extended warranty. When I arrived to drop off my car, JoAnn had already done the research and reminded me that I purchased the extended warranty when I purchased my car a couple of years ago. I was impressed with JoAnn's proactive approach and honest reveal of the research she had done. It is so convenient and helpful to have the same account manager - who is familiar with the car's history of service and my account - each time we drop our car off for service. Thank you for the continued great service!

KerriMcClellan

8 de nov. de 2013

The team at Nimnicht makes the purchase of a new car easy and efficient. After determining the best price for the car (a very fair one at that), the team had the paperwork and vehicle ready in no time. The details were effectively communicated, the paperwork was speedy and error free, and it was great to see the team (Devarian, Efren, and Steve) work together so nicely. Thank you for another pleasant buying experience; we look forward to our next purchase at Nimnicht.

Randy Cook

4 de nov. de 2013

Completed the required service in a short time period and received a vehicle status report.

S. Smith

1 de nov. de 2013

My salesman was thorough, helpful and very nice, filled my expectations fully, called me a couple days after to answer any questions i had about my new vehicle, during my purchase the finance dept was extremely nice, quick, and explained everything fully. I am extremely pleased with my entire experience and very happy with my new 2014 Buick Enclave.

kltriplett

31 de oct. de 2013

I have been working with Steve Elliott in the Service Dept for years. He is very professional and makes sure my truck gets taken care of. I wouldn't think of going anywhere else.K. Triplett

maclat05

23 de oct. de 2013

We are for grateful to God for sending us this wonderful team of men. They were awesome and very caring. Would send everybody to them!!!!

Awiloth

21 de oct. de 2013

My husband and I recently purchased a new Buick from Scott & the Nimnicht gang and we could not be any happier. We chose a Buick over 4 other manufacturers because Nimnicht had the price right and from the moment I drove my new car, I knew it HAD to be the 1! From the moment we started the process, it took just over an hour to complete everything and get on our way. That has never been the experience in the past car purchases. I recommend Scott Shannon and his gang at Nimnicht to everyone I see. You won't find a better car buying experience. Or a better price!

Higgins11

16 de oct. de 2013

Scott Shannon was a really nice person to work with. Although we are still shopping around on a car, he definitely made a great impression.

Costt1

14 de oct. de 2013

My initial visit was to have my vehicle serviced and to my surprise I drove off the lot with a brand new 2013 Buick verano at such a great an affordable price. Friendly and professional staff very open and honest which helped me feel more comfortable with my vehicle selection & choice to purchase a vehicle at that current time as it was not my initial reason for visiting the dealership. I felt like Devarian cared about getting the best deal possible. I as well received a fair trade for my previous vehicle. Sales staff (Devarian Walton) was very informative and knew the features of the vehicle very well. I can say I drove off with a smile & no worries that I had made a wrong decision. Love my Buick Verano!

jwmccart

15 de sep. de 2013

These are great people to deal with. They know their business and they do their best to understand you. Getting into a new car was never easier.

Randy

12 de sep. de 2013

Gene had the problem troubleshot and repaired in a timely manor. He kept me updated to the status of the repair and estimated time to finish.

Len

11 de sep. de 2013

Very professional!! Dave Bock, our sales rep did everything possible to make a great experience for us. He was very knowledgeable and we were able to feel very confident and assured with our decision. The Encore is great!

Randy

29 de ago. de 2013

Completed my oil change and inspection in less an hour. I received a detail inspection report on my truck.

GMPCanyon

28 de ago. de 2013

Made the appointment online. Called by Summer at the dealership that day to confirm. Everything was done promptly and correctly. Great experience. Kudos to Summer and Gene, my Service Advisor.

sherryk

12 de ago. de 2013

Tony Fazel was absolutely wonderful !!! We drove 4 vehicles ,and tony answered every question and was very knowledgeable and delightful to work with on a deal we were all happy with!!! fantastic experience!!!

W M Orndoff

18 de jul. de 2013

We love working with Jo Ann Munoz when we go in for our service work. Even though it has been about one year since we purchased our Enclave, David Bock always comes to speak with us whenever we come into the dealership. With great people like David and Jo Ann we will continue to buy our vehicles from Nimnicht Buick GMC.

Jimmy V

13 de jul. de 2013

Forgot to say Joanne is my service rep and has been for the past 8 years... I always trust what she says and recommends...

Jim Vecchitto

13 de jul. de 2013

Great place and great people... shop and service there...

Scott Boutwell DBI Regional Maintenace Manager

5 de jun. de 2013

From service to the parts department, the team is a very professional and a real joy to work with, We send our problems and over flow to be repaired and it is done right the first time every time, Joanne is my service advisor and is a wonderful person, Randy and Jason in parts are right on, I am truly thankful to have this dealership near my location, Thanks for everything!

DebbieN

23 de may. de 2013

NIMNICHT BUICK GMC - Extremely disappointed.... I had what I thought should be a warranty problem on my H3 - after 3 conversations w/ my service manager (JC) he assured me that in NO WAY was the problem covered under warranty, and was a bit sarcastic and condescending about the whole situationTHANKFULLY a friend called his service Rep at COGGIN Chevrolet - he took his time to search out my problem, He found the warranty, fixed my H3 and informed me that in May of 2010 Nimnicht covered the same problem under warranty, more than likely torqued the bolts too tight which caused the heads to snap on the manifold in the first place. Need I say - I NO LONGER TRUST nor RECOMMEND NIMNICHT to or for ANYTHING

ERKEL

19 de may. de 2013

I went in for a oil change on my Silverado I had no appointment and it was Saturday but JC got me in right away anyway! Thank You! Also my check engine light had been on for at least 50,000 miles, they must of reset it because it is off now and hopefully it wont come back on LOL. Thank You again!

Mike

19 de may. de 2013

Service Rep. Mario Burgos is always up front, very professional and willing to go the extra step to make sure you are satisfied with the work completed. That makes a real differences between a average Service Dept and a Great One !!!

David Cook

12 de may. de 2013

All repairs were completed in a timely manor. All repairs and future problems were thoroughly discussed with me by Gene. I am very happy with the service provide on my pick up.

Blessed2BABlessing

10 de may. de 2013

This is the only place I take my car to be serviced the facility is clean and comfortable Mario is awesome Glenda is very friendly when I need the coutesy van Pam is very friendly great service trustworthy and my car is always delivered to me in perfect shape great quality great workmanship Jackie Lynch is a wonderful store manager

Rileymon captat Bet A Buc sport fishing!

9 de may. de 2013

Great people not there for around 2 years as I work mostly out of town and every one there remembers you and ask how you are etc. Weren't afraid to step up to the plate ,gave me top dollar on my h2 Good old fashioned service ,Same people working that means they want you back!

Weezer of 5

27 de abr. de 2013

Steve Elliott is courteous and knowledgeable about the car. Works around my schedule and I appreciate that he values my time.

Mom of 3

19 de abr. de 2013

Steve Elliot is AWESOME! I trust what he says and I'll never go anywhere else!!!

Karenjax

17 de abr. de 2013

Great! Service was completed in less time than expected.

Gatorm13

21 de mar. de 2013

Great dealership and my sales consultant Pam S. was incredible. The management staff, Jay, Tim, and Dennis was very helpful in my search for a vehicle with what I was looking for, and I am picky. Kudos to the service and sales staff.

abharmonize

3 de mar. de 2013

I went in looking for a used car and ended up buy a new car because I received such a good deal. Friendly service without the pressure. Thanks Nimnicht.

sjchaplin

22 de feb. de 2013

I am a repeat customer at Nimnicht, and I purchased many cars in my adult life from other dealerships prior to my first experience at Nimnicht, so I am well aware of the treatment there as compared to everywhere else. It is not just the sales team or prices or offered vehicles for sale that brings me back, but everyone involved from sales and finance to service after the sale. I have purchased both new and used cars from Nimnicht, with complete confidence, and will return again when it is time to purchase my next car. There is no where else that I trust more. I give my highest review to Nimnicht because these guys are kind, friendly, fair, and honest, and even after the sale, when it is time for service or repair, they treat my car like it belongs to a dear family member. I am female and know little about cars so I have to trust my dealership, and I certainly do. Through the years, anytime I hear someone mention that they need a car, I always strongly suggest they go to Nimnicht, and tell them why. This last sale, I purchased a used car for my daughter, and I truly feel that they went above and beyond what would normally be done to please me. Looking forward to my next new car from Nimnicht, but not quite ready to part with this last one that I purchased from them, it's that good.

LoveyB

16 de feb. de 2013

The problem with the car was taken car of within two days.

mrozjill2

9 de feb. de 2013

Husband took in his truck to sevice department for tires, alignment; decided to look at GMC Terrain while there - Sales Rep, Jason Hovey, was absolutely wonderful to deal with, and the other staff as well. We decided to purchase the new vehicle. No hassels, no back and forth bargaining -- actually hard to believe it was so easy and pleasant. Drove home same day with new SUV. Go there if you are looking to purchase, go to the service department -- they are great! Our best experience ever in buying a new vehicle -- honest!Linda and Joe Lanier

vwooley

27 de ene. de 2013

Normally, I would purchase cars from an individual rather than a dealership because I hate all the pressure they instill upon you however, Dexter Smith made this an AWESOME experience. I had a number in mind for the vehicle I wanted and he ensured my needs were met. He bent over backwards to provide my wife and I with a quality used car within our budget without all the pressure and pushing most salesmen would give you. He went well above the call of duty to get his managers to agree to my price, while detailing the car and repairing a couple of cosmetic flaws on the vehicle, he ensured that we we happy with our purchase. An experience I never thought possible from a big dealership and we owe it all to him! We got a one owner vehicle basically below black book value and we very please with his determination to ensure we got it. Should I decide to buy any other vehicle in the future, he will be my first stop! Very professional individual!

champagnejam

27 de dic. de 2012

Wife took the car in at 0730 and told them repeatedly that She would have to leave by 1000 to go to work. They put a reader on the VUE (which does not take more then 5 minutes)pops out a code and you have your problem. They do this for free at auto zone. Nimnicht price $98.12. Then they add shop fees for $3.85? Really its a code reader. It's not like they changed the oil or something dirty. She left at 1000 and the vehicle is no closer to being fixed. Thank-You for nothing. Ed Champagne

crewchiefjoe

10 de oct. de 2012

My Wife and I were in the market for a used Hummer H3 for our business. We called Nimnicht after looking at two high mileage H3's at other dealers. Had we called Russ first we could have saved gas and time. Everyone there at Nimnicht treated us like true friends helping us get the image vehicle for our business. They gave us the "You're a Hummer Owner now" welcome, explaining everything, demonstrating the vehicle professionally, even saying "we're gonna miss this H3." The H3 was in show room condition, it was raining but we had to promise to bring it back for a "proper" H3 delivery experience.We highly recommend Russ and the Nimnicht team to everyone in the market for a New or Used vehicle.Joe & LesleyTactical Steel

Mike G.

24 de ago. de 2012

I purchased a 2012 Enclave Premium with Cars.com leading me to their Internet Team. I was treated exceptionally well and the experience was painless. I went into the dealership only after the deal was fully negotiated. It took less than 2 hours to close the deal and drive home. I'm in the auto business (banking) and was very happy. I had a follow-up for an accessory installation and their service department was just as courteous and helpful. Well done.

mitchman68

19 de jul. de 2012

Russ and Lisa were awesome. Worked out a deal on a 2012 Verano for a 2 year lease. Bot professional and easy to work with. Russ even goes the extra mile to give his cell phone if we need extra help with all the features of the Verano. They went the extra mile to help us get the deal we were looking for. Nimnicht and all their people are awesome.

Bryce

15 de jul. de 2012

I bought a 2010 Camaro and love it! The buying experience was very pleasant. Desi, along with the rest of the staff were professional and a pleasure to work with. It was worth the drive up from Orlando.

chrisralph11

13 de jul. de 2012

I highly recommend Nimnicht to all potential buyers. I was looking for a service part and Randy Sheffield provided me with GREAT Customer Service. I have never had this great service at any dealership that I dealt with in the past.

shalte5

6 de jul. de 2012

*****That's Right 5 Stars! Tina, Ed and Art in the Service Dept. were Awesome! They saved our vacation! We were traveling from IL. in our 2009 Chevy Traverse & were on day 2 of our driving when our check engine light came on. We quickly looked up which dealership was the closest & were blessed to be close to Nimnicht. It is Friday afternoon & they tell us they will try to work us in, which they promptly did & our suv had been running down the road & extremely hot. They worked diligently & kept us up to speed with everything they were doing to get us safely back on the road. We were hoping for bad gas so they did a top engine flush but no luck. Then their service guys Ed & Art put in a plug and wire & fixed our check engine light. This also fixed the misfire that was happening at 65 mph. We had taken it to 2 dealerships at home several times that couldn't fix it. We are so beyond pleased with their expertise and service. Then 2 days later Tina called us to make sure we were ok & our Traverse was still running great. We were treated better than family. I would highly recommend this dealership to everyone. Thank you to Tina, Ed, Art & Nimnicht - we are very grateful for everything you did for us. JSJSNColumbia, IL

Used car inquiry

26 de may. de 2012

I found a car I was interested in and called the dealer to ensure that they still had the car in stock. I spoke with a sales representative first thing in the morning and we discussed the specific car and what we were looking for. I called back that afternoon confirming that we would be stopping by the dealership in the early evening to see the car. When we arrived at the dealership, we were greeted by another sales person (extremely incompetent) who told that the sales representative I spoke to was not there and that he would "help" us. He had no idea what we were looking for or their inventory. I DEFINITELY WOULD NOT recommend making the drive out there unless you are certain that they have the car you are looking for and make sure you know what sales person will be assisting you prior to arriving!

kchavanu

26 de mar. de 2012

Just went to look at the GMC Terrain, and James was able to work a deal for my son. Great Salesmanship James! So far we love the Terrain, and very glad we purchased it. Everyone at this dealership was great, easy to get along with. I will recommend this dealership to everyone I know.

ckopp

11 de mar. de 2012

We were traveling, 2000 miles from home. I had a brand new 2012 Acadia with 3500 miles on it, which stopped dead in traffic. I was able to restart it without difficulty. However, after calling OnStar and them running a check, and knowing that I had to drive over 1000 miles home the next day,I had OnStar connect me to the Nimnicht Dealership. They got me right in on a Friday afternoon to check the car. They were very courteous and kept me posted as to their progress. I really appreciated everything they did. I was able to return home feeling better about the safety of travel, just knowing that my car had been thoroughly checked out. Thank-you Gene.

dlbazler

8 de feb. de 2012

My husband and I went in to look for a used car. We were greeted by a salesman walking by and plesently surprised when we ran into Matt Scott. He was very helpful and not pushey at all. It made us feel much more at ease working with someone who is not pressuring you into cars you may not like or ready to buy. He was very helpful and knowledgeable about a car that caught our attention. We ended up making a purchase that night because of him. He was very friendly and patient while we thought about what we wanted to do. We were very impressed with him and the dealership. Will def. recommened both to friends!

OPULENTSTAR

15 de ene. de 2012

JUST WENT BY TO LOOK, BUT AFTER MEETING OUR SALESMAN MATT SCOTT, WE WALKED OUT WITH THE BEST CAR, AND DEAL, ON THE LOTT. THANK YOU LORD, THANK YOU MATT, THANK YOU NIMNICHT, FOR HAVING MATT SCOTT ON YOUR SALES TEAM. TIM, IS ALSO A PLUS WITH THE COMPANY. LOVE YOU GUTS!

haynesb43

12 de ene. de 2012

My wife and I had been searching for a low mileage GMC Acadia for a long time and were drawn to Nimnicht Gmc in Jacksonville via the internet because of an unbeatable price on a nearly new Acadia with 28,000 miles on it. I sent an email to inquire about the car. Elizabeth promptly responded and was very friendly and professional, I told her the terms that we were wanting and she assured me that there would be no problems. We made a two hour drive from Georgia to Nimnicht. Upon arrival we were greeted outside by Matt, the friendly salesman and the Acadia was ready for the test drive. Matt was not pushy, he was very informative and knowledgeable about the vehicle and spoke greatly about his dealership. We liked the vehicle, I told Matt what payment I wanted and they worked the figures to give me exactly that with no hassles. This was a friendly, professional, and pleasant buying experience. Not to mention, the Acadia was absolutely spotless upon delivery. Thank you Nimnicht GMC. We will without a doubt buy from you again!

DeboraDee

10 de ene. de 2012

I couldn't wait to write this review. My husband and I came in to purchase a used vehicle and what service. The experience was awesome and you want to know why? We were treated with respect and compassion. I truly enjoyed the experience. I told Luis the experience was "nothing but God..." I immediately told several family members about our experience and they will be checking you out. Thank you Ty our Finance Manager! You were awesome as well. Nimnicht knows how to treat customers! We will be back to purchase our new GMC soon!

shemekkialove

10 de oct. de 2011

The service I was given was GREAT and I highly recommend this dealership to anyone who's looking to purchase a new or used vehicle. You can't get this service anywhere in Jacksonville. I love Greg Slaughterbeck....yay Nimnicht Buick GMC

jwhjr9

27 de sep. de 2011

After three trips to this dealership looking for a decent used vehicle for family to drive, became interested in a Chevy Malibu. No pressure to test drive or buy on any of the visits. Finally I took Russ out for a test drive. Returned and after ten minutes of the obligitory back and fourth on price, meeting of the minds, deal done.A few more minutes squaring away the legal and autographing paperwork with Scott, the car was waiting out front. Drove it home, brought them a Bank Check the next morning, deal sealed.Since then I've had the opportunity to call Russ on his cell for info on the car, while traveling out of state, and he directed to Love GMC Buick in Columbia, SC adjacent Interstate 26, which I was traveling. I was hooked up at no charge. Turns out Russ was off work, on his own time, and out of town also. Your the man Russ.

farringtol

16 de sep. de 2011

The whole experience was great. Pam was knowledgeable, helpful and not high pressure. I would definitely recommend this dealership to a friend or family member.

corronamj

13 de sep. de 2011

We had a great experience with this dealer, they worked with us until we could get our payments within a managable range. The sales people are friendly and any and all concerns were addressed.

gincello

27 de ago. de 2011

I had brought my old Pontiac Bonneville in for an oil change and mentioned to Gene that I had some questions I'd like to ask about the Buick LaCrosse and would like to do that while I was waiting. I had previously told him I was thinking about a new car but was hesitant about the big jump. After he got my Pontiac in for service, he introduced me to James Jones as someone to answer my questions. James took a LONG time with me that day, filling me in with all my answers, and then finding the exact car a couple of states away that fulfilled every option that I wanted on my ideal car.He also spent a few hours with me, explaining how to operate all my new features, when I went back to pick up the car.It was really hard to part with the money, even though I had pretty well convinced myself I was going to buy a LaCrosse, so I think if there were anything I hadn't liked about James, particularly if he'd been "pushy" or didn't seem to have my interests in mind, I wouldn't have bought that day (and wouldn't have gone back to him when I was ready again), so I have to say that James is an excellent salesman - who comes across as an understanding friend... I'm glad Gene knew the kind of salesman I needed, and I look forward to seeing him for maintenance on my new LaCrosse!

Rick R

25 de ago. de 2011

Excellent dealership!! Quality sales and service staff. Nimnicht does whatever it takes to make their customer happy. In a world of decreasing service and smiles this is a refreshing attitude!! I will use them again and promote their dealership to friends.

cliffordwoodall

24 de ago. de 2011

This is the second vehicle I have purchased from this dealership within 6 months and I will not go to another dealer. They were AWESOME in every aspect. I will definitely recommend them to anyone I know that will be purchasing another vehicle.

aar638

22 de ago. de 2011

I purchased a 2011 GMC from Alan Prevost, he listened to me and help me pick the right truck. He took his time and showed me all the equipment the truck had, When it came time to talk about the cost, he walked me through it all, and made it a very pleasent experience. He showed me the dealership and introduced me to just about everyone there including the cashier, So there wont be a stranger there when I come back for my first free oil change. Lance Martin the desk manager was also very pleasent to deal with, Lance thanked me for coming to the dealership and for purchasing a vehicle from Nimnicht. You can rest assure, I will show my vehicle off and I will tell everyone where I got it and to see Alan Prevost.

glenn107

8 de ago. de 2011

Fluid level in overflow tank for radiator is almost completely empty of fluid. It has been at this level since day one, so apparently has no leaks. For now, have added small amount of distilled water. Auto apparently did not receive correct servicing before delivery.Sales people were all very knowledgeable and helpful.Glenn Oglesby742-1922

NE

12 de jul. de 2011

I have purchase several vehicles from them and never had a problem with either sales, or service. The few concerns/problems that i did have were dealt with quickly, professionally and correctly. They actually seem to care about you and the vehicle, and want you to come back and see them again. I have recommended them to family and friends without hesitation. The other dealers in the area should take lessons on customer service from them.

Mamala

10 de jul. de 2011

Everyone was friendly and professional. Our questions and concerns were answered, and we left with a good feeling and a wonderful new car. It was the nicest car buying experiences I have encountered.

Tim mcGarity

10 de jul. de 2011

James and Tim assisted in everyway possible and even more. They are first class in salesmanship and finanical matters. Would recommend both and dealership to friends looking for a new Car, SUV, or Truck.

lbren0324

3 de jul. de 2011

Service Department is excellent. Used Car Sales.....not so good! We had to find our Buick elsewhere as the salesman never searched for the vehicle we were looking for.

Melissa Thompson

29 de jun. de 2011

Mr. Jones was Prompt and positive upon our arrival at dealership. He ask if we had a paticular vehicle in mind. We told him we were considering a GMC Terrain. He was positive when showing colors,specification,etc. He was able to answer all our questions without hestation. We at one time wanted to look at another vehicle, with out hesitation he retreived the keys, we first drove that vehicle, sorry can't remember the type of vehicle. I believe we drove both vehicles twice, because I was unsure as I compared the 2 vehicles. THE TERRAIN WON!! He worked very hard on getting us financed, helped us set up our ON STAR, many things he assisted us with, too many to list. HE WAS AWESOME. THANK YOU AGAIN JAMES JONES, WE WILL BE BACK FOR OUR DAUGHTERS CAR SOON!!!!SINCERELY,Mr & Mrs. Thompson904-887-0497

32225

27 de jun. de 2011

Russ was very polite, very knowledgeable, and very comfortable to be around. I just test drove today, but hope to be back soon to go all the way through the buying process. The Acadia I drove was awesome, in just one word. Can't wait to call it mine.

300rcc

25 de jun. de 2011

Been going to this dealer (bought my Yukon new here) and the service rep for 6 years and have always had great service performed on time and at a fair price.

jbjimmymac

23 de jun. de 2011

Everyone involved was patient with my decision, helpful with my options, and extremely friendly. Having been a Nimnicht customer for the past 8 years, I got exactly what I expwected. I am looking forward to my new truck experience. She is a beauty.Jim Bowen

raybonrjcc

22 de jun. de 2011

Envoys' engine iddles rough when cold, Had fuel injectors flush, new plugs and have same problem. Seems the engine mounts are the only problem.Engine mounts replaced and now it runs smooth....like new.

bloodwolf2005

18 de jun. de 2011

If I could give Customer Service a "10", I would. JoAnn Munoz is incredibly helpful and goes out of her way to make sure you are satisfied.

Don Chandler

14 de jun. de 2011

Great dealership - good service and people are friendly, good waiting room with hot food and coffee. Enjoyed the experience. JoaAnn Munoz has always been extremely courteous and helpful.

firebird1989

14 de jun. de 2011

Every time I bring in my cars, I'm greeted promptly. They fix exactly what needs to be fixed and tell me when potential maintenance can wait until the next 5000 mile oil change. This makes it a lot better on the wallet when you have a car over 100,000 miles. Only correct the problem that needs addressing now or may need addressing very soon. Some dealerships have you fix everything just because you hit some magic mileage number. I use the same advisor, Steve Elliot and he does a great job of knowing the problem and getting it done fast and right the first time. I would recommend this dealership to anyone, actually I do recommend it to my friends and family.

juliefm

13 de jun. de 2011

Shopping for a first car for my teen son was a big step. I found the perfect car at Nimnicht - the salesman was very knowledgeable about the car and guided my through every step of the process. Negotiations were fair and I walked out with a great deal and my sons dream car.

Scamp_54

9 de jun. de 2011

I had a complete replacement of a Power Window: Glass, Regulator and Run Channel. I received excellent, knowledgeable service from Jo Ann Munoz. The work was done in a timely manner and the end result was flawless. It even ended up being under the quoted price.... which, admittedly, I thought was a bit high to start with. The dealership set me up with a rental car for one day and the whole experience was relatively hassle-free.I would recommend Nimnicht at The Avenues to anybody.

statum01

8 de jun. de 2011

I had originally come to the dealership to look at a lease but quickly found out that the price listed in the add is not what the final price is when you get there. Now this isn't really the dealers fault, but the makers should be honest about the price. After 4 hours of negotiating the price of the lease and getting no where I ended up buying another used car. I'm so happy with the results. I got a bigger car for a lot less and more bells and whistles.

ProfChips

1 de jun. de 2011

Went in and purchased a 2011 Impala off lease through this dealer last week. Buying process was smooth. James Jones knows his game and was a pleasure to go through the purchasing process with. Some slight ad inaccuracies (OnStar / Bluetooth), but dealing with Scott and Lance from the Sales Department with some support was more than helpful. They are installing a bluetooth system for me! I am more than happy thus far with the new purchase. I have been dealing with Nimnicht for many years (more than 10) through their Service Department and Service Rep Steve Elliot. I highly recommend their work. Service Options have always been carefully explained fully. Given my new vehicle and 5 yr service policy, I am sure I will be seeing much more of them in the future.

DrBrad

1 de jun. de 2011

When in and purchased a 2011 Impala off lease through this dealer last week. Buying process was smooth. Some slight ad inaccuracies, but dealing with Customer Service was a breeze and am more than happy with my new purchase.

rubyvet

22 de feb. de 2011

A good sales rep can make all the difference when it comes to buying or not buying. Our sales rep was Pam Stankiwicz, had it not been for her we probably would not have made a purchase. She knew the vehicles exceptionally well and answered all of our questions and concerns. There was a scratch across the hood and she made sure it was taken care of before we even decided to purchase. No pressure buying is the way to go and that's what shegave us. We love love love her!!!

Jeff D

16 de feb. de 2011

Had a wonderful experience! I searched the internet for a low-mileage 2008 Pontiac Solstice GXP. Found exactly what I was looking for on the Nimnicht website. Was a little hesitant because this was my first experience purchasing a vehicle online. This was also the first used car I had purchased in 20 years. Emailed and then spoke on the phone with Alan. He assured me I wouldn't be dissappointed with the vehicle. We agreed to a fair price for the vehicle. Alan picked my wife and I up at the airport and drove us to the dealership. The car looked just like it did in the online advertisement (perfect)! It was everything I expected and more! The paperwork was completed efficiently and we were on our way. Alan was very friendly and professional. The advertising was honest and the price was fair! What more could you ask for from a car dealership? I wouldn't hesitate to buy from this car dealership again!

cgbeanie

23 de ene. de 2011

Our overall experience with Nimnicht GMC was great. James Jones is an excellent sales consultant and we enjoyed working with him. The personnel were all so friendly and helpful. I would definitely do business with again and recommend Nimnicht GMC to our friends!

david1423

22 de ene. de 2011

Our total experience with Nimnicht GMC was excellent! We are 100% satisfied with our new vehicle. The entire staff at the dealership, along with our sales person James Jones were very professional. Would highly recommend this dealer for your new car!

adrianmc2

15 de nov. de 2010

Yes i in the military and they worked with me far as my credit and small problem after. They have my full recommendation far as service and a all around dealership in Jacksonville Florida i will in-dorce there business. Being a military minded person when you go to the dealership you do not want to look like a target but the made my buying experience a good one.

heatherashley

3 de jun. de 2010

This was the worst service I have ever recieved from any dealership. Upon arriving to the service shop, there was no service reps in the vicinity so I had to wait a couple of minutes until someone eventually came to help me. The first thing that happened was the service rep locked my keys in the car. They had my car for four days and still couldn't give me an estimate on the repairs I needed. I ended up paying for a new key and the service fee for having them look at it. It was a complete waste of time, and it was a horrible experience.

cul5347

25 de feb. de 2010

tk my car in for warr svc-parts came in noone called-part fell off again aftr warr exp. said was my fault/warr exp/would hve to pay. hdlite went out-quoted 100 then w/o even lking at car told me 236.00 to fix. svc tech tld me i gve him a bad review..

Cubanese

27 de dic. de 2007

I've dealt with several dealerships in my time but Nimnicht HUMMER in Jacksonville, FL. is without doubt thee "BEST" in overall Customer Service, professionalism, & pricing. This is my first HUMMER experience and I was floored - thoroughly impressed. The genuine concern and sincerity displayed by Russell Aldridge, & Jay Ulven, along with David Gebrosky was outstanding. Nimnicht is very fortunate to have people like this represent their name/company. I would recommend this dealership, specifically these people, including the product, without hesitation. If you like service the way it used to be, go see Russell Aldridge or Jay Ulven - there is no doubt you will walk away content whether you purchase a vehicle or made a friend. Highly Recommended!!Thanks a bunch!!E. Cruz