William Myers

16 de sep. de 2016

First oil change and tire rotation. Done quickly and efficiently, very friendly staff. Good experience!

Craig St Pierre

15 de sep. de 2016

Short wait before being served,service rep was polite , and swiftly collected required info. Sent car to service. Waited 1 1/2 hrs, which is what I was informed it would take.

Cindig2009

13 de sep. de 2016

We used to only buy GM or Toyota vehicles. But after dealing with Tom Faraday my husband and I have purchased 3 Nissans from Tom and 3 of our kids have also bought vehicles from Tom. He puts his customers as his top priority. He's always worked his hardest to meet our expectations and treated us with respect. Anytime we've seen a car online that we were interested in, we'd call to tell him and he always had that car sitting out front ready for us to test drive and look at. We believe in service after the sale and so far they've never disappointed us. Our experiences there have never been stressful especially when it came down to dealing with the finance managers Ade or Darrel. With this treatment we will continue to buy our cars there and recommend them to any of our family or friends who want a Nissan. So if you want a Nissan go check them out but be sure to ask for Tom Faraday he'll treat you right.

Carrie Mccary

9 de sep. de 2016

Nissan of Chattanooga East is great!!! Service was fast and thorough.

Kenda Komula

26 de ago. de 2016

I had an appointment and I arrived early. They looked and looked but the problem I was having that I brought it in for did not show it's self. The service though was great!

Sherry

25 de ago. de 2016

Good experience when I bought my car and had service done.

Joanna Nunley

23 de ago. de 2016

Fast efficient and friendly. Very helpful in answering my questions

MandyM

21 de ago. de 2016

I loved my dealer, Brad. He was awesome. Didn't pressure me into anything. He knew money was my main issues. We narrowed down the cars. then he pulled the numbers. Awesome personality. Felt like i was talking to a friend. and not a stranger.

William Harrison

17 de ago. de 2016

The wait time was veryu nomoinal they were very courteous and gave good recommendations for some Fall issues to be taken care of.

Michelle

11 de ago. de 2016

The Service Advisors need to walk to the waiting area to get the customers when the service is complete on their vehicle. This is the first time that didn't happen. Its always nice to be updated........ especially if its a longer service. Makes people feel like the dealership actually cares about having their business. Just a suggestion.

Mark

4 de ago. de 2016

Nice dealership. I knew what I wanted and how much I wanted to pay and it worked out great. The car has been in for its first service, and they treated me well. Fast service, and the first one was on the house!

William Waldrop

1 de ago. de 2016

Nice place friendly customer service. Everyone treated me kindly.

Lynn Alley

18 de jul. de 2016

Since changing from Hunt prices have gotten extreme for repairs. Hunt also had a program where you earned $ back for next visit when you use their service and I was not asked about this when I paid.

Hmorrow919

12 de jul. de 2016

The customer service my husband and I received was about and beyond what any other car salesmen had done in our previous experience. Steve and Brian worked together to keep things moving along smooth and efficiently. We love our new car and didn't plan on buying brand new but once Steve and Brian showed us all of the options and talked through it will us we went with a 2016 altima. And couldn't love it more!!

George Brown

7 de jul. de 2016

Had my car in for a recall repair. Michael was very helpful and customer focused. Explained what was needed and work was done well within the time given. Would definitely use this dealer again.

Stanley

7 de jul. de 2016

Our experience at Chattanooga East Nissan has always been top of the line. We appreciate there great customer service.

John Carroll

27 de jun. de 2016

My wife found the exact suv & color she was looking for.

Carleen Evans

23 de jun. de 2016

Nissan of Chattanooga East has the best service department around. They know me personally and treat me as if I am their best and only customer. They go above and beyond to help me and explain everything to me so I not only get the best work done on my car, I also do not get taken advantage of. The waiting is clean and there is always food and drinks that are available and free.

Alice Goss-morgan

16 de jun. de 2016

This is my first Nissan the experience was amazing .

Shenece Craddock

16 de jun. de 2016

great experience, Lamar L was a great sale person and met my needs

Jack Holloway

7 de jun. de 2016

Service rep should receive better training. I came in for a service, mainly an oil change. The mechanic noticed and documented on his check sheet that I had two items that required immediate attention. One was to have the micron filters replaced the other was that my battery terminals were corroded. I did not notice this until after I got home, because the service tech said everything is fine and you are ready to go. He never brought these things to my attention so I could have had them repaired. He should have followed through with the mechanic to see if everything was indeed all right and then communicated that back to me.

Kristin Jobson

6 de jun. de 2016

I bought a new nissan sentra. The staff were great. Derrick had a great sense of humor and helped make the whole buying process less stressful. Darrell made going through all the final paperwork easy and explained everything completely. Even though i was tortured by the smell of chicken in his office cause i hadnt eaten all day but he went quickly and even recommended a place to eat. Great staff all the way around. Clean facility. Definitely would recommend anyone looking for a vehicle to visit them.

Donna Taheri

4 de jun. de 2016

Very prompt and professional service! Purchasing a new vehicle can be a lil intimidating, but the staff went out of their way to make it smooth. Steve Sharp was our sales rep and he was a 10 + Thank you! I love my new Sentra!

Demaree Dillon

2 de jun. de 2016

I went in and was quickly and politely received by a serviceman. after explaining what I needed I was directed to a comfortable waiting area.. I was also warmly greeted by servicemen that had helped me previously.

Mary Ress

18 de may. de 2016

Very pleasant clientele who made us feel at home. Buying experience was fast and efficient, but we researched the car before we got there and knew what we wanted. I hate long sales pitches and drawn out purchases. The sale was expedited at our request. Had a 2 hour trip back home and Lamar and Ade helped us to be finished up and out of there to beat the rush hour traffic. Good work, pleased with our purchase.

WHEELER SERVICE INC - VALERIE WHEELER

14 de may. de 2016

APPARENTLY OVER-SCHEDULED THE DAY I HAD AN APPOINTMENT. I WAS THE 6TH CAR IN LINE. 90 MINUTES AFTER SIGNING IN, I WAS TOLD THEY WOULDN'T FINISH AND I HAD TO COME BACK THE NEXT DAY. SINCE I LIVE AN HOUR AWAY, THEY DID GIVE ME A RENTAL CAR WHICH SOFTENED THE FRUSTRATION. THE REPAIRS WERE COMPLETE AND THE SERVICE MGR DID CALL ME SEVERAL TIMES TO REVIEW THE PROBLEMS AS WELL AS THE COSTS. THE BIGGEST ASSET IS THE MAN WHO BRINGS THE CAR AROUND AND HELPS MOVE STUFF BACK IN MY CAR. VERY NICE MAN. SEEMS LIKE IF PEOPLE SHOW UP WITHOUT AN APPOINTMENT, THEY SHOULD BE TOLD TO COME ANOTHER TIME. ANOTHER CUSTOMER ALSO WITH AN APPOINTMENT, COMPLAINED TO ME THAT HER FIX WAS A 1 HOUR FIX, BUT AFTER 3 HOURS, HER CAR WAS STILL NOT PULLED INTO THE SHOP.

Karen H

5 de may. de 2016

Recently I purchased a brand new Nissan Altima from Mike Goza at Nissan of Chattanooga East. It was the most pleasant car buying experience of my life! They are all so very kind and helpful and Mike went above and beyond to help me get the car I wanted. I highly recommend Mike Goza at Nissan East to all my family and friends.

Karen Hethcoat

4 de may. de 2016

Recently I purchased a brand new Nissan Altima from Mike Goza at Nissan of Chattanooga East. It was the most pleasant car buying experience of my life! They are all so very kind and helpful and Mike went above and beyond to help me get the car I wanted. I highly recommend Mike Goza at Nissan East to all my family and friends.

brandiscurrie

22 de abr. de 2016

I had found an auto I really like online, but was afraid to go through the whole car buying experience again. After dealing with Tom Faraday at Nissan of Chatt East, I look at car buying in a whole new way. He and everyone there made it the best car buying experience possible. They went out of their way to make sure I was taken care of. If you are looking to buy please give Tom and these guys a call. I promise you will not regret it.

A Meeks

12 de mar. de 2016

The service was just amazing from the time we drove on the lot. Great salesman and finance team! Steve Sharp was a great salesman from start to finish.

Jon S.

22 de feb. de 2016

well folks i went in looking for a used car so i could get back and forth to work and ended up driving out a brand new car for less than what i was looking to spend. oh and by the way Mike is an awesome guy to work with i would definitely go back again and also recommend him to anyone looking for a nissan.

Alexa Rooney

22 de feb. de 2016

Mike Goza and the team at Nissan are fantastic! I was in a bind with a trade in that was not worth much and we worked a great deal out that got me in a 2012 Chevy Cruz! He was willing to work with me through out the entire process and find something that was affordable for my situation! Thanks Mike!!

LindseyH

29 de ene. de 2016

Our family grew but our auto didn't....we needed a larger auto! My husband found a Yukon at Nissan on Weds. made an appointment to go see if on Thurs. Kevin got Mike right on the deal, they hit our target monthly payment on the head and we bought the auto. They were very nice and aimed to please us. We had to be somewhere by 2 so they had the auto detailed and the paperwork on route for when we came back and we signed and left.....easy! All the employees were very nice and sweet the kids! Worth going to see these guys and gals;)

Sh. Mccarter

22 de ene. de 2016

I had wrecked my 2015 Sentra this dealership had the best selection of 2016s. Mom and I drove down and Tyson met us. We had issues getting my payments lowered and our credit was closed for the holidays so we had to go back to Knoxville otherwise it'd be a 5 star review. Tyson and his boss Kevin did an amazing job handling the speed bumps and it all worked out so go see them if you go there. TThey treated us better than the Knoxville Nissan dealership.

Shana stk

18 de ene. de 2016

My geo finally died after almost 20 years. I walked a few minutes bumped into a salesman. I ended up finding a used honda. The dealership had a great selection of used cars and I am happy. Tyson did a good job on showing me vehicles and listening.

Ant davoulas

18 de ene. de 2016

My father bought a used Mazda at Nissan it had a little problem that was handled wonderfully and quickly. This is a great little SUV. Tyson did great as did Kevin the boss.

d Mullins

9 de ene. de 2016

I drove in with my mom ended up seeinga rogue. I loved it and even got the backup camera on it. Tyson our sales guy was great and his boss Kevin was very nice. I love my Nissan! That dealership was fantastic.

Janice Giles

2 de ene. de 2016

Shalimar was a very good sale lady she explain every thing we need to know about the new car l was very impressed about the new car and all the new things she explained

Tlwebster18

31 de dic. de 2015

Mike worked very hard to get us in the car we wanted. Great job. Thanks for ask your help. We love the vehicle. Thanks again.

Mlee

31 de dic. de 2015

We drove in and met a nice man who showed us a nice sentra I liked. I love it and Tyson and Nissan were wonderful.

JH

31 de dic. de 2015

My wifeand I drove in on a terrbly rainy day. I mean total downpour. We were greeted by Tyson who fetched the Hyundai Azera she had saw online. The car was impressive and we enjoyed our service from Nissan East.

Sam James

31 de dic. de 2015

Was looking for a nice pre-owned car. Shalimar was very helpful and nice. This was the best car buying experience ever! I'd recommend Shalimar and Nissan of Chattanooga East to anyone looking for a new or used car!

kathy

30 de dic. de 2015

Swung by to look at rogues. I had stopped by Mntn View and was snubbed. Nissan of Chattanooga East were wonderful from the managers to everyone I interacted with. My sales guy Tyson did great and I was treated well. I got a deal on a rogue and I am happy I recommend to anyone.

billy

30 de dic. de 2015

We drove in just looking really met a nice salesperson. We said we were looking for a nice car to drive to church. He mentioned the buick Lacrosse and boy was he right wonderful car. Everyone at church love it and so did the family at Christmas. Tyson and Aude did a wonderful job.

tsvolsfan

26 de dic. de 2015

We had some difficulties in the paperwork and resigning was kind of pain since I live so far away but my sales person did a really good job managers did a really good job the contract guy did a good job so I can't hold them at fault. Tyson tge sales guy and Nik the boss did the best in the situation and really accommodated me.

Rebcartwright

26 de dic. de 2015

My husband and I brought my son and his friend the new car as well and my other son showed up and we all looked around and looked around and ended up finding this wonderful Ford Fusion 2012 that I just thought was just darling my salesperson Tyson did a good job and everyone else the managers and the finance folks were very very nice

VhRogue

26 de dic. de 2015

I was looking to trade in my Honda the lease was up I got it on the website. Ryan was very helpful when I went to the dealership I met Nik and Tyson who also very helpful .Nick was the sales manager did a great job. Tyson made the buying process easy. I would highly recommend them this dealership.

e anger

26 de dic. de 2015

We came in looking for a used car ended up finding a wonderful Pathfinder that was a 12. Great looking car salesperson Tyson did a fantastic job me and my husband really enjoyed meeting him and everybody down there they made the process pretty easy. There was a couple of hiccups that they took care of no problem. Good folks down there.

LP

26 de dic. de 2015

nice young man helped me knew a lot about cars. Ended up meeting one of the managers he did a good job. I got a great deal on an 2015 altima I really enjoyed working with everybody down there even the finance guy was very nice there was no pressure everyone was very helpful. Tyson and Kevin were fantastic

Cory and Julie

21 de dic. de 2015

Our sales associate worked with for hours to make my son's dream come true! I truly believe in angels on Earth and my son met his at this Nissan dealership. Stop searching for the place to buy a car ...this IS THE PLACE. THANK YOU NISSAN OF CHATTANOOGA EAST!

AmberB

18 de dic. de 2015

I had an amazing experience at Nissan of Chattanooga East. Mike was amazing and went out of his way to make sure I left happy. He was extremely knowledgeable, honest, and efficient. Lonnie was very thorough in explaining the financing and made sure I was getting exactly what I needed. Would definitely recommend!

Amber B

18 de dic. de 2015

Mike was extremely helpful, knowledge, and honest. Went out of his way to help me and make sure I was happy. I had a very pleasant experience at Nissan of Chattanooga East. I'd recommend to anyone I know!

Benigno Banuelos

12 de dic. de 2015

Shalimar McDaniel she was very friendly and helpful

Heavenly

12 de dic. de 2015

Casey is a phenomenal sales associate, it it wasn't for him I probably wouldn't have the car I have today! Thank you Nissan of Chattanooga East!

J clm

11 de dic. de 2015

drove in with my wife met a nice young man found a nice frontier all decked out made them an offer they wouldn't do it but we eventually came around the manager ended up making me a good deal on it. both of sales person Tyson and the manager Kevin did a good job I wasn't easy to please but the store met my expectations and I got a real pretty truck thanks because of them.

Angie S.

1 de dic. de 2015

Loving my new car. Thank you Mike Goza you have made my buying experience seamless and showed great consideration of my time. I now know why I have gone back to Nissan.

Mark Sawyer

7 de oct. de 2015

I had been looking for a used Xterra when I was at the dealership when I came across a used Pathfinder. I somewhat disregarded the vehicle thinking that the price marked was too high. Mike Goza began assisting me and told me that we might be able to get something done. In a very no-pressure manner he worked with me and diligently tried to get me the best deal possible. He came through in the end and I couldn't have been happier with the outcome, Mike even spent most of his day off taking care of everything for me...not many people would do that. He is very professional and has a very relaxed demeanor, I plan on making any of my future vehicle purchases at this Nissan dealership and would not hesitate to recommend it and Mike to anybody!

Becca

29 de sep. de 2015

Casey Roach worked hard to get me the car I wanted for the price I could afford! Very pleased with my experience!!! Will come back when I am ready to trade!

Berkleyc

22 de sep. de 2015

These guys, especially Casey, went out of their way to find me a.car that fit my.budget and wants. They worked with my schedule Amd I got exactly what I wanted for a great price. I would recommend them to anyone in search of a vehicle!

ELMIRA & LEWIS

17 de sep. de 2015

My wife and myself recently purchased a 2015 Nissan Pathfinder and Mike Goza was very helpful, courteous, and Professional with us as was the Finance Manager Lonnie. We highly recommend both men if you are looking at Nissans.We will definitely be back to buy another vehicle from them soon. It is a pleasure to do business with someone who isn't pressuring you from the time you walk on the lot.Thanks again Mike & Lonnie for making our buying experience a pleasure....Elmira & Lewis...

Bama123

3 de sep. de 2015

Mike G. was the sales rep that I worked with and he was very nice and professional. There was no hassle or pressure and they worked with me on the price that fit my needs. I would recommend them in the future.

Denise

25 de ago. de 2015

David was great to work with. We were shopping for a car for our daughter. David gave us all the information we needed to make a decision. He was professional and we appreciated that he did not pressure us to make a decision before we were ready to. Our daughter is very happy with her car. Thank you David Steinberg.

Bsweetin

29 de jul. de 2015

Dustin Thompson was a huge help in putting me in a vehicle. I have good income, but poor credit. I was looking for a specific vehicle when I went in. I started with 1 salesperson and was immediately passed off to Dustin. Thank goodness I got the hand off. I met him on a Sunday, which is unusual for car sales. He was a laid back good guy who was extremely helpful. I left initially disappointed because they didn't have a vehicle that fit my needs. First thing the next morning, I got a call from Dustin saying that he had a Jeep a state away that might fit my needs. I was working with another dealership at the time and had a deal in the works. I left that dealership and went to see Dustin. He showed me a Jeep that was better than the one I was looking at on my visit to the other dealership. The finance guy work a miracle and pulled a deal together that beat the one I had a deal working with. I drove home today with the Jeep I wanted. Nissan of Chattanooga did me right. Ade Vaughn finished up the paperwork with a smile. He was a great guy as well. I had a lot of wait time, but it was worth it in the end. There was another finance guy that I never got the name of who worked the magic in the loan.

Happy2HaveWent2NissanChattanoogaEast

27 de jul. de 2015

I appreciate the time that Charles took with me to make sure I got the exact vehicle I was looking for. He is honest and was very patient with all the questions I had. He goes above and beyond! Lonnie helped me with the financing part and was very helpful. He took the time to help me make the right decisions on the "extra" items that are offered when purchasing a vehicle.I would recommend anyone looking for a new car to go to Nissan of Chattanooga East!

danihog318

25 de jul. de 2015

Very helpful, didn't treat me like a kid, made sure I left happy. Would recommend for everyone of every age. Very satisfied with everyone who helped me.

happy2ndtimecarbuyer

22 de jul. de 2015

I appreciate the time Charles took to listen to me explain my car needs. His honesty, patience and expertise was just what I needed. And even after I purchased the car, he made sure he was available to help me set up them more hi- tech features of the car and learn the other not so known car specs ( It takes me a while to even get to reading the manual or quick start instructions ). I felt comfortable with my experience when buying the new 2015 Nissan Altima . I am not versed in cars , but I recognize great customer service and someone who genuinely enjoys their job, and that is what I saw in Charles.Thank you Nissan chattanooga east!P.s. Darrell in finance was great also.

Simplyjulie

15 de jul. de 2015

Service was on top, with knowledgeable answers to all the questions I had; and they were able to work with me on financing with what I could realistically do. And I was able to get the car I wanted before it was even put on the lot. Always nice to be in a friendly atmosphere when making a grown up decision! No regrets!

Whitney Freaney

12 de jul. de 2015

I am so glad that I made the trip from Atlanta to Chattanooga to check out the car that I ran across online. I was not in the market for a new (used) car, but i tend to spontaneously make big decisions like this. I made the quick trip to TN and very quickly fell in love with the Ford Edge that they had on the lot. The sales & finance team were all so accommodating, friendly and a lot of fun to be around. I was at the dealership for quite a while (probably my own fault, I'm never satisfied) but it was very much worth it. Dustin, Darrell & Nick (and yes, you too Charles!) made my experience very pleasant. I'm not one for gimmicks, scams or sales pitches. I know what I want and what I want to pay. They gave me a great deal on my trade in and an amazing deal on my new purchase. I'm a 28 year old female who often gets mistaken for someone who doesn't know what they're doing. These guys all took me seriously, understood that I knew exactly what I was talking about and didn't take advantage of me. That is rare in the car/service industry! I really appreciated all of the efforts they made to make my time enjoyable there, and I would very much recommend that someone buy a car from this dealership!

240Z

8 de jul. de 2015

Brian Taylor (Service Professional) and Greg Blevins (Senior Tech) did an outstanding job on the maintenance I needed on my old 240Z I'm restoring. You couldn't ask for better service or cooperation if it had been a 370Z. I'm not saying they will restore your old Z but they can perform maintenance like clutch, brakes, suspension, cam/timing chain and etc. with the best.If you have an old L6 Z and need more information give me a call. Marion Robinson - 423-236-4742.Enjoy the ride.

Yellowjacket

25 de jun. de 2015

I had a mechanical malfunction with my 2012 Nissan 370z. Those guys at Nissan of Chattanooga east went way above the call of duty to get my car repaired.I've probably had 20 different cars in my life so far and no dealership has ever help me like those guys. And yes. You've guess it. My next car will also be a Nissan!!! Thank so much Nissan Chattanooga east!!!

Golden McQueen

22 de jun. de 2015

I received great service and customer care during my most recent visit. Their willingness to assist and problem solve is a major plus for me. I have maintained my 2002 Murano consistently over the years at this location. The new service Manager demonstrates genuine concern, expertise and a willingness to bring satisfaction to the customers. I really appreciate the professional and knowledgeable handling of business while also speaking to people in a considerate manner.It's good being able to expect honesty and the delivery of quality service. KUDOS to this crew!

LindaW.

12 de jun. de 2015

Me and my husband looked at a used Honda civic on 06/01/2015. We were told that it we could not yet test drive it because it had just been traded in and had to be serviced and cleaned. The salesman told us we could test drive it 1st. My husband asked him if someone else could get it before us and he said "that is not the way we do things around here" The next day the car was not ready. The next day on 6/3/2015 the salesman called me at 9.33 am. He asked if we were ready to come in and I said is it ready and he did not know, but said he would text. He texted me at 9.41 and said it was ready and that someone was looking at it. I called him while we were leaving to go to them and the salesman said it was 1st come 1st serve. That is not what we were told on Monday. Then we went there and a Mother and daughter were in there making the deal, with a different salesman. If we were told the correct info to begin with we would have know to be there. But we were not told that it was ready until it was brought out and someone bought it while we stood out front looking at the car. This was totally wrong. Were are the days of treating people right? We should have been allowed to test drive it and take it to our mechanic as promised First. Then if we didn't buy it or put down cash to hold it, they could have showed it to the other people. The salesman was new and I give him the benefit of the doubt, But, the company or manager and even the salesman have not contacted us since! This was totally wrong!!

Happy Family

6 de jun. de 2015

Buying a car can be stressful, especially when you are a tightly budgeted family. Mike and the other salesmen at Chattanooga East gave us the time we needed to think our options through. They also really worked to meet our financial goals while putting us a great car. Thanks to Mike and Darrell for a job well done!

Slittlejohn17

2 de jun. de 2015

Mike Goza was an awesome salesman. He listened to what I wanted and asked me how I could earn his business. I told him to pay off my trade in. He did it. I would recommend him to anyone.

Johnand Nancy

1 de jun. de 2015

Cheryl McClendon, the sales lady, was the most courteous and helpful of any of our purchases. She went out of her way to make our experience special. And, the finance director, Ade, made the financial procedure very easy and understandable. This is the best combination of individuals I have encountered when purchasing a vehicle.

scm

16 de may. de 2015

Mike was very helpful and worked very hard giving us the best price possible for our trade in and also on the purchase of our new vehicle. We would definitely recommend this dealership to everyone. Very family friendly dealership.

kshell

15 de may. de 2015

Mike was extremely professional and helpful. We had a few things that we wanted taken care of on the new vehicle we purchased. Mike agreed and they were completed within 5 days of purchase. Thanks, Mike.

bamaguy.danny81

10 de may. de 2015

would recommend this dealership to anyone. Had a great experience and our salesman was not pushy. We love our new Nissan Pathfinder! Mike Goza was our salesman and he was great! We have naught several vehicles And this was our best experience by far.Ade Vaughn was our finance officer and our experience with him was great.

MCP14Altima

8 de may. de 2015

I had been looking for a car for going on a year, my 96 Infiniti had done me good for many years, but it was time to get a newer car and it was my first time actually buying a car.Nissan of East Chattanooga had exactly what I was looking for! I love the Altima I got, it's an amazing car!!! Mike was an awesome salesman! No pressure what so ever. Very professional and even helped me knock $80 off my insurance, and gave me a place to get my windows tented for $50 off. Great experience from all the staff at Nissan of Chattanooga East! Would highly recommend 100%

Gene

6 de may. de 2015

Very pleased with the attention to detail displayed by Mike Goza. Mike not only coordinated our needs with our desires but went to great lengths to search and find a vehicle that contained all the options. Mike had the auto delivered in two days, prepped and ready for pick up. We have received several follow up phone calls to insure our vehicle and service satisfaction. We would recommend Nissan of Chattanooga East and in particular Mike Goza when contemplating the purchase of a new auto..Gene and Peggy

JKDavis

6 de may. de 2015

This was by far the most stress-free buying experience we have had. Mike showed us several vehicles we were looking at and answered all of our questions honestly. There was no pressure to buy and no pushing towards something we did not need. They worked with us to get us a price we were comfortable with. We ended up getting the Murano Platinum and could not be happier with our choice.Mike and Ade worked VERY late into the night and got everything taken care of. There was no rushing us after the paperwork was signed. They were very friendly and made us feel like we were family and not just another customer. I would absolutely recommend this dealership and especially Mike to anyone!!

Wayne

4 de may. de 2015

Best car buying experience I have ever had. My salesman was Jonathan Lickliter and he did an exceptional job earning my business. I look forward to buying from them again.

titanbehappy

30 de abr. de 2015

Knew I wanted a truck but didn't know which model . Met Mike Goza and looked at several he had on the lot . Mike is honest and helpful , gave a fair trade and worked hard to make sure I was happy with my choice , he worked late the day I told him I wanted my Titan and got me in my new truck . No pressure , no problem .

kenna238

29 de abr. de 2015

Charles just sold me my second Nissan. This was after totaling the first one I purchased five months ago. Nissan took care of me to where I virtually have the same car in an even better color. Anywhere else I would have walked away with a worse quality vehicle,Thanks for caring!Kenna Smoak

Don

28 de abr. de 2015

I took my 2013 Juke (Bought When this dealer ship was Hunt) for an oil change and to get the windshield wipers blades replaced. I understand that taking your car for service and waiting is not a good idea, but it does happen. I waited approximately 1 hour before the service folks brought my car out after a wash and park it. I waited for about 10 minutes and no one came to inform me the car was ready. I went to the pickup window when you pay and get your keys. I was told the paper work has not come up yet. I waited another 25 minutes, and still no paper work. I finally got my care some 35 minutes after the car was ready to go...You need to be careful where you buy your cars. Service after the purchase is very important. This is my second experience with this dealership. Neither was very good. Be aware, the prices they advertise on their web site are not what your pay. The prices go up when you bring your car in for service.

Morpowr

27 de abr. de 2015

Recently purchased a new Frontier through salesman Mike Goza. I got more for my trade than other dealers would consider on the same priced vehicle. The negotiations were not adversarial like I have experienced at other dealers in the past, we came to a mutually agreeable deal that I considered fair in a reasonable amount of time. This was truly a no pressure sale.I had a minor issue w/ the truck (a defective sensor, something that could happen on any make or model). Michael (Service writer) and the Service Manager made sure I was able to go on a scheduled trip and got my truck back to me in a reasonable amount of time.

mabelloo

23 de abr. de 2015

Mike is a wonderful salesman!! Easy to deal with, very good about getting you what you want within your budget..............He made going in debt a pleasant experience.

Dana16

22 de abr. de 2015

Tom Faraday is a great salesman and was all around very helpful!! I left extremely pleased with my purchase of a 2015 Nissan Rogue. I recommend Nissan of Chattanooga East to others.

pearl123

22 de abr. de 2015

Purchased a 2015 Altima, normally I don`t enjoy car purchases and the whole negotiation process but Mike Goza was our salesman and he made it a pleasant experience. Good job Mike!

smile6789

21 de abr. de 2015

everything was very professional, a road test was done with the ALTIMA a quick guide over the features & essential information about the car was explain , finance was a very good example of how you take and make sure that you know what you are signing. thanks

Vickie C.

20 de abr. de 2015

I was impressed with my rogue purchase. Everyone was great especially Mike Goza. great experience will visit again. Love my new RogueThanksVictoria Cochran

Wmbrown1974

18 de abr. de 2015

I bought my car from here a couple of weeks ago and could not have been any happier. I git exactly what I wanted and between Mike made sure I got the deal that I wanted.

Happy owner

18 de abr. de 2015

Working with Lamar was a great experience. He was knowledgeable and patient. I'm picky and I know I called him at least ten times with questions and he was professional and patient. The staff is friendly and I would recommend them to anyone.

Melanie G.

17 de abr. de 2015

I was impressed with my entire car purchase experience. The entire staff was wonderful to deal with in a very relaxed environment. The Sales Manager, Sales Associate (Lamar), and Finance Manager (Ade), I would highly recommend.

Melissa Levi

17 de abr. de 2015

I have bought my last 3 cars with Nissan Chattanooga East. Couldn't image going anywhere else! Thank you Mike Goza and Lonnie Jones for your friendly and knowledgeable assistance.

nuttmegg1130

16 de abr. de 2015

Mike was absolutely wonderful to work with! He went above and beyond. I was completely satisfied in every way. I would recommend anyone to Mike Goza!!! Just amazing. And I am so happy with my car. Its perfect for my baby boy and I! Thank you Mike and Nissan of Chattanooga East!!!!

walter17

15 de abr. de 2015

First I would like to say that the service department is number one. The employees have treated me and my wife with the most respect that we have every experience in quite a few years. When we made the decision to trade the 2014 pathfinder we were given a trade in price quickly, and when we made the decision for the kind of car, we told the salesperson what we wanted and he found it quickly. The whole process was quick. I would recommend this dealership to anyone who wants top rated customer service. I am and owner of my own business Walter Brend Knives. for 35 years and it is that great customer service that keeps customers comming back and word of mouth. Mike Goza was our sales person and he made us feel comfortable and like we were part of his family. This is the kind of service we like. Thank You Nissan of Chattanooga East for all of your great service to my wife and I. Walter and Kay Brend

Meagan Wright

14 de abr. de 2015

I normally cringe at the thought of going to a dealership to look at cars, however, my mom and step-dad insisted that this place was different. As soon as I got out of my car, I felt the difference. Everyone was happy, enthused to be there, and very helpful. Everyone was smiling, they didn't hesitate to assist me, and was very patient. The best person I dealt with was Mike Goza. He helped my husband and me with all the paperwork, explained the process, and was very patient with us. Since this was our first car buying experience as a coupke, I was a little nervous, but Mike was so wonderful. I will be returning and I will be recommending!!!

taferguson

13 de abr. de 2015

We've dealt with this dealership for years and have never hesitated to return. For our latest lease, Cheryl was a pleasure to work with and made sure all our questions were answered. She went above and beyond to help us with out selection. We highly recommend this dealer in general, and Cheryl in particular.

TCProphet

12 de abr. de 2015

Was looking for a cheaper car with great gas mileage. Within moments we were directed toward what we ended up buying. Carter himself was very helpful through the searching, and buying process and has gone out of his way to make sure that we are happy with our purchase. I would definitely recommend this Nissan dealer over other dealers. If you do go to this dealership, ask for Carter, he'll take care of you.

MPVetretired

11 de abr. de 2015

Was looking for an SUV and Tom greeted us but turned us over to Cheryl McClendon, for he was waiting on another customer. With absolutely no pressure, she explained the differences of all aspects of the Rogue and let us take the car for a spin. Explaining as we go, the car had the features I was looking for. She went beyond the scope of making us feel comfortable with the car but also in getting the best deal. Of all the cars I have bought, I never had a Salesperson do that. Ade Vaughan was the great as well! He made the long and tedious job of the "The Paperwork", a adventure instead of boring. Customer Service all the way around the cycle of purchasing a vehicle was a Wonderful experience, and rewarding in every way. Friendships developed. I would definitely recommend this dealership to anyone..

Jeff and Kim

11 de abr. de 2015

Mike Goza is the BEST!! He went above and beyond for us. Very friendly and personable. This was the best experience we have ever had at a dealership. Ade was hilarious and eased the stress of all the financing paperwork. I would recommend Nissan of Chattanooga East to everyone. In fact, we are returning today with our daughter to purchase from them again.

no

10 de abr. de 2015

the only issue I had is when I had to leave with the vehicle there were a few problems with the engine. after I made a call the dealership fix the problems with no questions asked. I highly recommend them

KristiT

10 de abr. de 2015

Worked with Mike on car purchase. He was willing to go WAY above and beyond to make sure we were comfortable and getting the BEST deal we could get! Definitely will use for my next car purchase.

jasonkirk

9 de abr. de 2015

This is by far the best place I have ever had a car looked at. Michael England, and my service tech, Greg I don't remember his last name.. went above and beyond what I was expecting.I will highly recommend anyone to visit here, and get your Nissan or another automobile serviced, These guys are great.

Blessed

25 de feb. de 2015

I was refer to visit Chattanooga of Nissan. on last week,. I'm glad I did , my experience with Nissan was life changing. The level of customer Service was Great . I purchased a 2015 Altima 2.5 . feel in love with the car. The salesman Lamar was outstanding , concern and loving to my complete family. I rate this company as 10. And Ada was very professional and very warm welcoming Excellent Thank you, Bretha Marshall

Ironhorse

16 de feb. de 2015

Recently, my 2009 Armada with 89K miles, had an internal engine problem that could not have been prevented by anything or anyone. Both Eric Liner, the Service Dept. Mgr, and Michael Egeland, Service Writer, worked hand-in-hand with both Nissan and myself in a seamless manner to handle the problem and get me back in my vehicle. Master Technician, Scot Detwiler went above and beyond expectations to make sure the problem had been fixed"as good as new". I have purchased many vehicles at this dealership, and had ALL of my service work done here, and without a doubt, will continue to do business with them as long as they continue to treat me the way they always have-before, during, and after the sale and/or service.

Robert

1 de feb. de 2015

This was by far the best car buying experience I have had. Mike showed me many vehicles to help me make a decision on the features I wanted. The staff worked to find the best finance option for me. Everyone is treated like family. The salesperson contacted me to follow up on my new vehicle purchase.

johnnyconner

28 de ene. de 2015

Ade Vaughan and Lamar Langford did a great job with helping me with buying a new truck and got me a better deal than I was paying before and to that I'm grateful and recommend others to better themselves with a new car or truck too

pbuckley

15 de dic. de 2014

Jason Beasley was super accommodating, highly knowledgable and a pleasure to work with. Very thankful for he and Lonnie and their efforts to take the stress out of the process.

hrobin

11 de dic. de 2014

They were willing to take the extra steps to make me a happier customer! Love that they were willing to offer to show me all payment options and give me ideas of all of their programs! Thankful for the College Grad Program! It helped me buy a brand new 2015 Nissan Altima S!

jeff.ellis.56884

2 de dic. de 2014

Jason Beasley did a wonderful job and explained all operations of our 2015 Nissan Rogue. No pressure sales and we were very comfortable with our final decision.

Denise Gates

2 de dic. de 2014

I was assisted the minute I parked my car and started looking at Nissan's. I was approached with a very nice but not pushy sales person, Tim Butler. He took all the time I needed and answered all my questions in a very professional way. This is my 2nd purchase of a Nissan and at the same location.

McConn

2 de dic. de 2014

Mike was amazing. When I came in with my grandmother we had no intention of purchasing a car, just looking. He went completely overboard. I test drove a car, I got rejected, I tried another car, got rejected, and he kept going until we finally got the outcome we both desired.Even when I got turned down from the first two cars it was hard to frown. He was extremely pleasant. I couldn't say thank you enough.

hsmith

2 de dic. de 2014

The salesman was outstanding I have never had one that told me one thing then came back and told me he made a mistake that was a very import step to keeping my business. Plus my second Nissan had a problem with the paint this was after 2 years of ownership that I seen the top of my Frontiers paint had flaked off the Nissan Rep out of Chattanooga looked at it then had it repaint the next week. I bought my new Frontier on Sunday and the Dealership was we staffed plus they took the time to go over all my options both extra warranty's and truck options. Thanks Nissan of Chattanooga for your Out Standing Service. To go somewhere else would be a mistake.

Jasupes

10 de nov. de 2014

Walked in on Saturday morning with hopes of driving away a new car owner, and was very impressed by the friendly staff! I would definitely recommend the staff that I worked with to get this deal completed.

Know Weigh

3 de oct. de 2014

Got price over the phone for work. Asked is this price for everything? Was told yes. Then after diagnostic, price is $800 more. Then ask if diagnostic fee can be applied to another repair. Again was told yes. Called the following day at 10am and told no. Got price at another location for original quote and it is $400 less!

kcook17

28 de ago. de 2014

I had been searching for a specific 2007 Honda Accord Sedan for almost a year. I spotted this car after being hung up on, several times by a Toyota dealership in Chattanooga that had the same Accord in a 6 cylinder. I spoke with Mike Goza and explained that I was recently discharged from Bankruptcy and that I lived 2 hours away in GA. He assured me he had lenders available that would help me re-establish my credit and was confident he could assist me. I submitted a credit application, Mike said he would have Finance work on it in the morning. The next day, he called with an approval from the bank! I forwarded all of my documents and took the 2 hour drive. The car was just as clean as the photos online. He had all the paperwork ready when I arrived. The entire process took about an hour. He and the Finance Manager were very pleasant, upbeat, conscience of my time and very professional. As a consumer, it was the best experience at a dealership I've had in years.Thank you Mike and your team for making my experience pleasurable. I will definitely recommend your establishment!

pbryanthomas

13 de ago. de 2014

My wife and I just bought a 2014 Nissan Frontier SV Crew Cab 4x4. I'm loving the truck. Looking for to getting all the additions installed. The truck runs great. All four gentlemen we worked with where super nice and very helpful. I couldn't ask for a better face for the company then these guys. When the one salesmen was out on the 3rd visit, one of the others helped guide us the right person for the loan then we meet with on first visit. He got up to speed on what was going on so could assist us as we went from considering the truck to buying the truck. The first one was very helping in showing us how well the truck rides on back roads that need a little tlc. If we was to go back I would want to work with them again if possible.

mary.chapman.90857901

9 de ago. de 2014

Went in needing a new car, thinking, "New Used Car". Came away with a new car I loved and at the affordable price I needed. Staff was courteous and warm, friendly beyond measure. Understood my needs and started working towards them. I totally love my NEW car and can thank them for all their help.

hootiehoo

11 de abr. de 2014

love my new nissan sentra.Very friendly staff.. thank you to everone at hunt nissan. car drives great and I am happy,happy .thanks,Tonja

MikeMallon

5 de abr. de 2014

actually 2 visits covered in this review. first one involved routine maintenance and an issue with the cruise control. the service was completed promptly and the needed part ordered. upon receipt of ordered part, I was contacted by mail informing me the part was in. I tried out the online scheduling and set an appointment. upon arrival at the dealership, the replacement part was quickly installed and I was on my way. so far, service visits have been painless experiences; the service advisors are professional and courteous and the needed work gets completed in a very reasonable length of time.

murcyj7

27 de mar. de 2014

Exceptional customer service, friendly, courteous and respectful. The transaction was a smooth and efficient one. I recommend this dealership to everyone interested in purchasing a vehicle!

dannybo

28 de feb. de 2014

This is our second purchase from you. We started on the internet. Roger assisted in our selection and test drive (2 cars; 2 drivers). We were taken on a route that covered in town and rural. Jason worked with us on pricing. We started seeking a gently used Rogue and Jason showed how we could do as well or better with a new 2013. As before, we were at the dealership less than 2 hours including two test drives (two drivers). The sales transaction is no nonsense and straight forward. When we said we needed some time to think about it, we were told we could call the next day. No high pressure. We know we do not have to dread the buying-a-car experience at Hunt.

richardwest62

19 de feb. de 2014

I've had several cars throughout my life, and my experience at Hunt Nissan was one of the best, if not the best, ever. Carter Swetmon is the best sales associate I've ever worked with.

USERNAMERICH

3 de feb. de 2014

Why" you have given the rating you have, it will not be accepted. Great experience! No hard sell! Just great people and great pricing! My wife and I were very satisfied!

tashley66

26 de ene. de 2014

Hunt Nissan sales staff bent over backward to make sure I got the exact vehicle I wanted. The staff were very professional, friendly, and efficient and made every effort to make sure I was satisfied with the experience and vehicle. Hunt Nissan has a high standard of integrity and customer service.

flenna

15 de dic. de 2013

Awesome sales experience- I bought the car I wanted with no pressure and at the price I wanted. Darrel and Tim did a fantastic job, and when I had a slight problem with a couple of features on the car they had Danny in Service call me immediately. The problems were fixed ASAP without any hassle.

Ranzlow

23 de nov. de 2013

This dealership went to the max to find the exact vehicle we were looking for. The service was great from the showroom to the service department. Now that we have what we wanted when I go to get it serviced they are always fast friendly and respectful of my time . I give this place 5 stars hands down!! Thank you Nissan from the Morgan family...

debo58

20 de oct. de 2013

Great experience from salesperson to financing.Made an usually long process buying a car easy. Financing process went quickly. Lots of car option choices. Explained all the car options and services. I would recommend this dealer to family and friends.

annadonald

9 de oct. de 2013

I like dealing with Hunt Nissan because they are always friendly and go that extra step to help their customer. I like your waiting room, also.

kentroxell

23 de ago. de 2013

It was great Cheryl was very helpful with me and my wife. We will be back in the future to get another car from you guys.

ggburke

22 de ago. de 2013

Roger was excellent to work with, he understood we were on a time limit and not a big fan of "car salesman" in general. I understand that standard time for a sale is 4 hours, we were done in less that 3, awesome! Wish we could have done better with the interest rate and/or the trade in value of our truck, but Roger was very honest about the real value of the Ford. Why the rating? We are very pleased with your dealership and hope to return when new vehicle is needed.Thanks again for an experience far beyond expectations.Bob & Geri Burke

scaroland

12 de jul. de 2013

Carter was very friendly and he spent many hours with us to make sure we were completely satisfied without any high pressure. He went the extra mile to get our business.

soddydaisy777

11 de jul. de 2013

I think that service person name was Todd. Keep up the Great work!! Hunt Nissan is the best dealer around. Also Mr. Hunt is a very nice man.

Sharon Haas

29 de may. de 2013

Great experience allowed test drive w/ dogs to ensure their fit/comfort on trips. Salesman great, price good, I' d highly recommend dealer and salesman.

brsm

22 de may. de 2013

No high pressure sales. Told Darrell what I wanted and only showed me cars with that criteria. No pressure in the finance dept. As Lonnie offered other things, told Lonnie yes or no and that was that. Very impressed with these two men. Detail department had missed some spots inside the car noticed during test drive and it was taken care of before leaving with purchased car

sbridenstine

17 de may. de 2013

Our 2004 Murano had "died" and we really weren't sure what to do. We didn't know how much our car was worth (if anything) and weren't sure which way we'd want to go with our next vehicle. Charles Holloway engaged Boone Roach to help us out. Boone has been with this dealership longer than I've been alive and he was able to make recommendations regarding our next vehicle and valued our trade (much higher than I would have expected) quickly. Mr. Hunt gave even gave his approval to give us even more than originally offered for our trade. Ade Vaughn was truly a pleasure to deal with. He presented various options and was genuinely interested on our analysis of whether or not it was the "right" option for us. Finally, when I got in the new vehicle to leave, I noticed that the navigation wasn't working. I went to look for Charles but could not find him. Carter Swetmon was the first person I encountered. Even with this not being his deal, he came out to the car spent approximately 30 minutes setting up the navigation, programming our home address, setting up my phone or Bluetooth and giving a thorough presentation on how each of the systems work. Needless to say, I was very impressed.

dswanger57

16 de may. de 2013

I always get the very best care for my car and the very best service and price for me. Michael Egeland is definitely my "go to" guy. He knows my car as well as I do. He truly cares about my safety and my convenience. He makes sure I get the best service and the best price possible. He is one of the main reasons I keep coming back to Hunt. Other reasons are Carter Swetmon and Ade Vaughan. These gentlemen always make me feel at home and part of the Hunt family.

davidrhelms

14 de may. de 2013

My wife and I have bought several cars from Hunt Nissan over the years. I feel that they treated us fairly on the price and have backed us up with the few problems that have arisen. I particularly enjoy their service department. Michael and Joe always make sure our issues are dealt with promptly and thoroughly. I would recommend Hunt Nissan to anyone looking for a new or quality used car.

Fourhartungs

10 de may. de 2013

Exceptional in every possible way. Friendly and accommodating. They answered all my questions. I highly recommend this dealership. And especially "Ira" our sales person. He was laid back and honest. We love our new Quest!

MikeMallon

8 de mar. de 2013

this was my second time purchasing a vehicle here. my 'situation' was less than ideal and I can be a bit difficult to take at times. just as before, everyone I dealt with was exceptionally courteous, understanding and professional. you will not feel 'beat up' after doing business here.

gcollins17

30 de ago. de 2012

Businesses no longer treat their customers like Hunt Nissan does. I have recently dealt with the service department at Hunt Nissan. Class act! From the time I walked through the door all the way through the completion of my service work, I was treated with courtesy and respect beyond anything I would have expected. Michael was assigned to my case and I cannot think of one thing that he did not handle perfectly. I had researched my Frontier's problems online and read complaint after complaint from different customers regarding their experience with their dealerships. Because of this, I had expected the worst. Hunt Nissan's service department quickly diagnosed the issue, and from there, I had to deal with Nissan North America regarding the fix. My experience with Nissan North America was going downhill fast. In desperation for some help, my wife and I contacted the service department at Hunt. Michael and his teammates took over from here and turned the situation around 180 degrees. After they took over, it turned into one of the best customer service experiences I have ever been involved with. They have earned my respect and future business with them. My wife and I will be in the market for a new car soon, and Hunt Nissan will be the only dealership we do business with. I am telling all of my friends, family, and anyone else who will listen about my experience. This is the reason for me writing this review. A simple "thank you" to Michael and his teammates would not be enough.-Garrison Collins

Dennis F. McQuillin

30 de jun. de 2012

My wife does not enjoy shopping for cars, mainly due to the usual aggressiveness of the sales agent. She has been considering buying a car for quite a while but did not want to go through the hassle. We saw a vehicle she thought she might like as we were driving by your lot. An extremely nice gentleman Ira Hefner came out to help us. It was no doubt the most pleasurable experience we have ever had buying a car. He was not pushy answered every question or found someone that could. We purchased the Commander with a bit of friendly bartering and I feel as though we ended up with a win/win deal. She loves her Jeep, Ira made her feel at ease and in the end everyone was pleased. The only problem is she won't let me drive it and refuses to trade me for my car. Overall the Hunt family representative, Ira Hefner sold us a car that has your name on it and he kept his word on it. Well done.Dennis F. McQuillin

larmarze

29 de jun. de 2012

Respect is something that CANNOT be "bought or sold." Likewise, it CANNOT be "demanded" from anyone.Many of his employees have been employed here since Mr. Hunt has owned this dealership. The employees, those who come into daily interactions with customers, speak very highly of him, as an owner, and as a person. Most would work no where else. I have spoken to many of these employees. I am "THE CUSTOMER, remember me?"Congratulations to Mr. Hunt on his ten year anniversary! This family operated business operates, well, like one big family! He is out from behind the desk, on an every day basis, visable and available to any of his customers and employees as well. I have spoken to Mr. Hunt several times. Find another dealership that you can freely do that on any given day!Mr. Hunt has "earned" the respect of his employees, and customers alike. I have been a customer over ten years at this dealership, before Mr. Hunt bought this dealership. I can tell you, if currently own a Nissan vehicle, and need on going service, or are considering the purchase of a new one, you need not go anywhere else.Make this dealership your first stop. I promise you, it will be your last!

ricjules

1 de feb. de 2012

very friendly..very professional..personable...impressive Nissan quality...very good ownership...Hunt Nissan experience is not a dreadful ordeal...we like Carter & Ademola as professional friends..on our prior lease the service dept. were always friendly & courteous, in person and by phone...you feel a connection to the Owner Ken Hunt,through his team(Carter & Adi), and they reflect well on him as well.

ahrjbr

27 de ene. de 2012

I have bought a new Max and a 370Z roadster for Hunt Nissan. I bought the max in 2009 and wasn't sure wheather I wanted a max or Altma. After Mr. Roach explained the features the differance in the engine in each model it was easy to decide which one was right for us. We later retured for the 370Z. We knew we would be well informed about the car just like before. Mr. Roach and the sales staff showed my husband how to work each feature on the car. He has had to return many times for help with the navigation system and has always been greeted with a smile and help with understanding how to work the problem. The sevice dept. does all our service in a timely manner and listen to any concern we have. We have never had to return because the work wasnt done right the first time. We will always buy our Nissans form Hunt.

LMuhonen

26 de ene. de 2012

By far the best car buying experience I have ever had. I got a very fair deal on my trade in, and the purchase price of my new Rogue was fantastic. We were treated with the utmost respect from everyone at Hunt. I look forward to my next purchase...because it will definitely be from Hunt Nissan.

Bergersaj

23 de ene. de 2012

Overall a great experience. To make the point, I have obviously purchased in the past and never bothered to remember who the sales or finance reps were. Carter Swetmon was on point and honest. He's an old Soldier so he damn well better be, right? Ade Vaughn AKA "The New Nigerian Nightmare", was extremely helpful and professional as the finance rep. He was not pushy with additional stuff and had a great sense of humor. Overall a great experience. This is the only time in my life I have taken the time to do this so that says a lot.

mishyp23

6 de dic. de 2011

Nissan took the time to work with me - 6 hrs to be exact - over a 2 day period. I did not have much money to work with but they stayed with me until I found the vehicle I wanted and the payments I could afford. They never lost their patience and was friendly and helpful the entire time.

johngparkpolice2

29 de nov. de 2011

The salesperson who should have been selling me a car ,spent all her time asking me personal questions.She complained and made racial comments about other salespeople.When I called the owner,he was very rude and didnt treat me like a customer.He told me to buy at another dealership.He says I was unable to keep my appointments.

Rhonda29

29 de nov. de 2011

I came into Hunt Nissan after I had been given the round around by another dealer.Ginger was Great...she went out of her way to help me...Got me the car that I wanted..2012 Sentra...in the color I wanted...Black...for the price that I needed..Even got me back to work on time... The first car I have ever bought in my name...She is really good at what she does...Thanks Ginger

joeyhh

13 de sep. de 2011

The visit started out slowly, but ended up happy for everyone. I bought the truck I wanted at a fair price and am happy with the service. I'll definitely be back.

Scubamom

24 de may. de 2011

I knew about Hunt Nissan from the commercial with the cute little boy on it. I thought he was so precious and this seems to be a family oriented dealership. I have heard only good reviews about Hunt Nissan and that's what I like. I have several friends who have Nissans and they are really happy with them. I have to give "kudos" to the salesman, Mr. D. Anderson, who helped me. It was late in the afternoon when I got there. I was tired of shopping. I was hungry and a bit grumpy, but it never bothered him. He was so kool and laid back, very quiet, never pushy. He listened to what I wanted. When I wanted something that wasn't feasible, he offered other options that made sense. He did not try to sell me something I did not want. He showed me the vehicle that I wanted, let me test drive it and I was happy but I really wanted to go home. Somehow he knew I was coming back because when I drove up into the lot, he had my paperwork and as the young people say, "It was on from there." The vehicle was sitting in the same spot where I left it when I test drove it as though it was waiting for me. I must also give "kudos" to the financial manager there at the dealership, Mr. A. Vaughn. Both of the employees were knowledgable and very helpful and most of all they were gentlemen. I recommend this dealership to anyone.

larmarze

24 de may. de 2011

Again, I must say, you cannot change anything that is already perfect. Service prices very fair and completed in a very timely manner. I am completely sold on this dealership enough to trust my Mazda vehical with all service requirements on it as well.I will not go anywhere else! Try it for yourself and you will see exactly what I mean.This is a "total customer sevice" committed delaership.L. E. Lampman

larmarze

25 de abr. de 2011

I have NEVER had a dealership have a "personal" relationship as Hunt Nissan.Everyone, is VERY friendly and extremely pleased to have your business.I felt that way when I bought my Pathfinder with this dealership, and feel that way even more so, now, as a returning customer with the service department.Simply put - "THEY REALLY CARE!"L. E. Lampman

Smears

12 de abr. de 2011

Darrell is a wonderful saleman and Lonnie was great to work with too. Everyone was real freiendly I had to take a paper back and everyone spoke to me. I love this place. Thank so much for the GREAT customer service. I have already told alot of my friends about Hunt Nissan.

hixsonmi

12 de abr. de 2011

It was a very good experience all the way around. The saalesman was so patient and kind. He answered all of our questions and was not pushy. I felt he was knowledgeable about the car and tried very hard to help us. Your financial manager was also very kind and helpful. He made us feel important and welcome. The ladies at the desk were sweet and friendly. I hope the service department will be just as helpful, if we have any trouble. As we were waiting a salesman was talking and kidding with us and it made us laugh and feel right at home. We all appreciated the fun atmosphere. Please let the Chattanooga store know that they did an exceptional job and it meant a lot to us. Sometimes, if a customer looks like they are just looking, they are really looking to buy. We were and became very satisfied!

namooneyha21

29 de mar. de 2011

I will buy from Hunt Nissan again in the future. Our sales person hung with us all evening as we went from offer to offer on a couple different cars. I know we were there from 2:00 pm till they closed the doors at 9:15 and Tim hung with us all evening. I really felt like we got a great deal on our 2008 Altima and I was sure glad to give Tim our business. I will definitely deal with him again in the future. Thank you TIM !!!!!!!

4nanatina

20 de mar. de 2011

Very knowledgeable - listened to what I needed - not pushy - very helpful. I highly recommend this dealership. They got me the car I needed at a price I could afford. I dealt with another dealership in town 6 months ago, and would never go back - I felt like I was taken advantage of after we were turned over to the finance people. At Hunt, the good feelings I had with the salesman extended to the Finance person - what a pleasure to do business with!

Bennie Vincent

14 de mar. de 2011

Firstly, I have purchased several vehicles from Hunt Nissan. Additionally, my son and daughter have bought new cars from Hunt. I have referred several friends and co-workers to Hunt Nissan and they all, in turn, have bought new Nissans. Without exception, all are pleased with both the cars and the transactions. Roman York, who has worked for Hunt Nissan for years, sold all the cars. He is unique in that he is very professional, knowledgeable and courteous.Recently, Roman replaced the battery in my 2009 3.5SE at no charge to me. Since I had approximately 25,000 miles on my car,I realize that Roman did not have to do so.On March 8, 2011, I took my wife's 2003 3.5SE in for service. Her car was making a terrible noise at approximately 65-70 miles per hour. Greg Blevins, the mechanic I have used for years at Hunt, worked on my wife's Nissan from approximately 8:10 a.m. until 11:00 a.m. Greg experimented and determined it was wind noise coming from a bent air flow vent located beneath the car. Greg test-drove the car three different times to find out if his different "tweets" had fixed the problem. The total invoice after all was done was $7.36. This amount was the charge for a replacement hood latch. Honestly, this really impressed me, greatly! I have to admit that I was a quite embarrassed that Greg worked so long and hard for no money from me for his labor.When I purchased my wife's car mentioned above, the rear passenger door was not properly painted at the Nissan factory. Since the lack of paint on the door was only noticeable in the direct sunlight, I did not realize the problem for a few weeks; however, when Mr. Hunt was informed, he immediately had the door painted for me.Lastly, Michael and Danny (service department) have always been attentive to my concerns and assisted me in any way possible. Often, they have giving me advice, via telephone, when I had questions about my car.Needless to say, I will continue purchasing cars from Hunt Nissan and referring my friends and family. Bennie Vincent

hutson2

2 de mar. de 2011

My husband and I were planning a trip to the Aquarium with a long time friend, then we got a call saying she could not make it. So we left anyway to go eat breakfast at a local resturant, when done we got to talking about turning my lease car in and looking again for me to buy a new car. We were going toward VW lot when he said lets go into Hunt Nissan and look I said ok. Within seconds of pulling in and getting out of the car Eric Helton approached us with a warm smile and a firm handshake. We had owned a Sentra in the past and loved it, so we looked at the 2011 SR and with Eric telling us about rebates and financing I knew this would work! But Eric did something no other salesman has ever done in my experience on buying a new car. We told him what we wanted on pricing and finance and he brought out 4 different senarios on this car! It was above and beyond what a salesman could have done for us on that day. We want to thank Eric for going the distance on this sale. Hunt Nissan you have got yourself a fine and upstanding salesman. Thank-you Terry and Regina Hutson

mikewampler

25 de feb. de 2011

Kevin made our buying a new Nissan a pleasurable experience, he was very informative, knowledgeable,offered a great price and fair trade in, and we didn't have to spend all day completing necessary paperwork. I will recommend Kevin and Hunt Nissan to all car buyers.

6969JoJo

19 de feb. de 2011

My wife and I took a test drive on a Nissan Juke with Mtn. View Nissan in Chattanooga,TN originally and we fell in love with the Juke. After talking to them, Mtn. View Nissan was VERY unwilling to work with us or even do a dealer transfer to help us get the car we were looking for. Our "salesman" did not show any initiative or desire to do anything but sell us one of the 3 Jukes they had on the lot. None of which were what we were looking for. We went to Hunt Nissan on Shallowford Road in Chattanoooga, TN and had the absolute best experience we could imagine. We met with a salesman named Eric Helton who was one of the friendliest most honest car salesmen I have dealt with (I have dealt with a dozens of them over the years). Initially Eric did not have the car we were looking for, but he went out of his way and spent 3 weeks looking for the car. After offering to order us a special vehicle, he finally found it for us and did a dealer transfer. We got an incredible deal, better than most from what I have researched. I received phone calls ever 3-4 days letting us know the progress of the process. It was exceptional service- not nagging me, but letting me know that I was a priority. Today my wife drove home her Electric Blue Nissan Juke and we are so pleased with this dealership (and the car! it is incredible!). I HIGHLY recommend them, make sure you ask for Eric, he will take care of you.

C61772R

19 de feb. de 2011

This was my first visit to Hunt Nissan. I was in the market for a new car and my plans were to visit several dealerships before making a decision. I met Darrell and he asked what price range I was looking at and what payment I would be comfortable with and he worked from that. He keep me in the payment range and showed me cars that I might like and would fit into my budget. He went over the owner manual and pointed out things I needed to know and then he we walked around the car and he made sure I understood the different function and could work them. Mr Jones the sales manager was a big help in working the numbers for our payment that we were also able to purchase the extended warranty and the gap insurance with staying with our price range for a car payment. Needless to say I left Hunt Nissan with a new 2011 Nissan Sentra and as a very please customer.

clynn55

17 de feb. de 2011

I was trying to rebuild my credit and the salesman and finance officer were great. They put everything out front so there were no surprises. They did beyond their job responsibility to make sure my fears were put to rest. It was definitely a great experience.

altima11

7 de feb. de 2011

This was my first purchase of a new car and the folks at Hunt Nissan made it a very pleasant experience. Lamont did not pressure me but provided the information I needed to make a decision. Lonnie was great on the financing...explained everything clearly and quickly. Lamont made sure I met the service writers and Ken Hunt before I left. My son had purchased a used car from Hunt Nissan a few years ago and had nothing but praise for the service he received there. I have already given Lamont's name to someone I work with and plan to refer anyone who plans to purchase a car!

tomcarl

31 de ene. de 2011

I unfortunatly do not have my salesmans name handy, but he was excellant at explaining the vehicle to me and made sure that all of my questions were answered. He was both friendly and very well versed in explaining why the Rouge was a good choice. Mr. Vaughan has a warm and friendly nature about him and I have to say that his portion of the sale is the part I usually like the least as Financial manager. He offered me the different options for warrenty and other coverage but was not pushy and did not make me feel that I had to purchase anything. He took his time and never made me feel that he was in a hurry. Hunt Nissan exceeded my expectations and as a return customer, I appreciated the fact that they appreciated the return business.

Shownuf13

25 de ene. de 2011

I have been dealing with Hunt Nissan since 2003 when I purchased my Altima. Every time I have had questions concerning functions of my car and/or repairs, the staff has been more than helpful. I appreciate how pleasant and professional they are every time I call or come in. On my most recent visit to the service department, I noticed that some remodeling had taken place. This upgrade was a fine touch to go along with the fine employees of Hunt. It means a lot to me to see the same faces when I come to a business. This speaks a lot about the management team there, for everyone knows that happy employees stay. I will continue to do business with Hunt Nissan because I know this is a place of honesty, integrity, and professionalism.

Dr.Phil.Jones.Jr

11 de ene. de 2011

I had spent 2 hrs at a neighboring Nissan dealership (about 30 minutes waiting to see the person w/ whom I had communicated telephonically). After negotiations failed, I went to Hunt Nissan. I was greeted by Lamar as soon as I got out of my car. Together we found exactly the same type vehicle as the one negotiated on at other dealership, except a preferred color at Hunt. I explained what I was willing to pay (same offer I made at the other dealership that was denied). Lamar took the offer to his manager and it was approved. The rest of the process was simple. From the moment I arrived I was treated with respect, had all my questions answered, purchased the exact vehicle I wanted, and I walked away feeling really good about the deal and whole process. I've bought many new cars in the past and this was by far the best experience of all.

suenichols43

11 de ene. de 2011

I gave this rating because, the salesman was very courteous and helpful and he was not high pressure. I told him what i wanted and he showed me the selection of altimas that had, and he answered my questions and let me make my own decision.The finance manager was also very nice and helpful. Their attitudes and personalities, gained my trust. and i will recommend hunt nissan to other people. thanks again sue nichols

Chichi3

4 de ene. de 2011

Hunt Nissan deserves the best rating that I can give them! They continually strive to- provide professional service above and beyond what is expected. My husband and I have owned 11 Nissans between us with the last four coming from Hunt. We have purchased three of the four from Lamont Smith. We have always had a positive experience at Hunt and that is the reason we continue to buy from there and from Lamont. As a customer,I feel like I am treated like family - they call me by my name and I know everyone by their name. The service department is great also!(even though some of them are Red Sox fans and I am a Yankee fan) They have serviced all of our Nissans and have done an excellent job.Everyone that I have dealt with is professional, courteous, and respectful.(sales, financing, service, cashiers,etc.) Customers are made to feel important and valuable.I personally thank Ken Hunt for his management skills. It is obvious what he instills in his employees by the way they conduct themselves on the showroom floor.If you are considering a Nissan check out Hunt - they will treat you right! I know that we will continue to purchase from Hunt Nissan.In five years I will be retiring and I will be turning in my 2010 Altima for the ultimate driving machine for me - the 370Z! Can't wait!!Lamont and Ade - Thank you for ALWAYS taking good care of our family! We love you guys!

WW

3 de ene. de 2011

I have been a customer of Hunt Nissan for several years. Character and quality are two very important attributes to me and high ratings keep me coming back for repeat service of my Nissan 350Z. Aside from being "rescued" by Danny Pippin and my mechanic for a rapidly deteriorating battery that desperately needed replacing 1.5 hours prior to Hunt's closing time, I lost my credit card sometime during my visit. i had, unfortunately, not left it with the cashier. The next day, I contacted Customer Service/cashier personnel and reported my loss. Casey Biggs found my card that morning in the Nissan parking lot. Joe Van Dyke called me at work to report that my card had been found. Simply put, I was elated and truly grateful! Upon my arrival to retrieve my card, Michael Egeland and Joe presented my card. In summary, Hunt Nissan has several employees that exhibit class and true character, and they should be commended!

lacydtn

2 de ene. de 2011

I bought my car at Hunt Nissan almost 2 years ago and I cannot say enough about them. Every single person at Hunt is awesome! Customer service is top notch and the service is excellent. On more than one occasion they have taken care of me and made sure I was getting the best deal possible. Not only that, I recently had a part to repair and my warranty expired one month prior. The service dept covered it at no cost on a "good will" standing. You want trustworthy people... Hunt Nissan is the place to go!

phigney

17 de dic. de 2010

The people were great, transaction went smoothly. Wasn't pushed into something I didn't want. The terms were clearly explained, the associate listened to what I wanted and pointed out alternatives and like models of other cars. The transaction took little time once we agreed on car and price.

nissanbuyer2011

16 de dic. de 2010

I have bought many cars and trucks in my life (the second Nissan from Ken Hunt) and I'd have to say his dealership is one of the best. There are a lot of good Nissan dealerships out there but Ken's is what I would consider the best of the best. His people are some the most knowledgable, courteous and friendly out there. His prices are some the best too. Buying a car used to be a chore and usually you got cheated in the end but now (especially with Ken and his employees) you get a great deal, of course a great car, and have fun buying it. I appreciate the time Carter and Steve spent with me ensuring I got the right car, I changed my mind several times but in the end they helped me get the right one for my wife. Thanks for all your help. I'd recommend they bring back the new car orientation, I enjoyed that when I bought my first Nissan.

lcr813

10 de dic. de 2010

While I cannot remember the names of my salesman, the gentleman who sold me the service package or the service department folks, I have had nothing but a very positive experience every time I have come to Hunt Nissan. Everyone is very positive and professional.

bullmoose

8 de dic. de 2010

Great place to go for service. Always great to work with. I have taken the car in for service several times since I bought it new and have always been happy with the employees. We got a good deal when we purchased the car and feel the price is good at the service department.Richard

hbhowell

7 de dic. de 2010

I have been a customer of Hunt Nissan for at least the past eight years. I have bought three new Titan Trucks: 04, 06, and 08 models. I research and compare prices of any vehicle before I buy, but I have always found Mr. Hunt and Roman York to meet my price expectations. My most important reason for staying loyal to Hunt Nissan is the Service provided to my vehicles. Joe VanDyke treats my vehicles like they are his own. He really goes out of his way to make sure service work is top-notch and I am pleased with the work. The guys in the service bays are great technicians and I trust them to go over my vehicles with a fine-tooth comb, leaving nothing to chance. More importantly, everyone calls me by name, and in turn, I call them by theirs. This is certainly uncommon during these fast pace and "me-me" attitudes. I like it.Overall, I rate Ken Hunt Nissan and the people that work there at the highest level possible. Now, if they would just give me a new Titan!!Charles HowellHarrison, Tennessee

Jenharris

6 de dic. de 2010

I bought a new Nissan Murano in 2004 from Hunt Nissan and drove it for six and a half years. I came in for regular oil changes and maintenance in which they were always so nice and courteous to me. I decided in October to purchase a 2010 Murano from Hunt once again. I absolutely love it and it drives like a dream! I want to thank EVERYONE at Hunt Nissan!! :)

creegah

6 de dic. de 2010

We bought our first Nissan there (a Titan) in 2005. Our sales person (Addie) went to great lengths to get the one we wanted from another dealer and the price was far lower than anyone else in the Tri-State area. We have always taken this truck into Hunt for service even though we live in Murphy, (NC). The service department is fast and thorough and usually gives us some mysterious discount we didn't even know about. One time, even though the vehicle was out of warranty, they fixed a medium-serious problem that we had and didn't charge us.Last month a salesman approached us as we got out of our vehicle. We said that we wanted to look at a Juke. He said that they had none in stock and then took us over to the Dealer Prep area to show us one that had arrived within the hour. Let us look it over and play with it (no drive). I feel that he really didn't have to go to all that trouble.Unfortunately, because of my height I could not sit in it comfortably and although the salesman suggested to my wife that she find a shorter husband, we left empty-handed but on good terms.

keno65

6 de dic. de 2010

One of the nicest vehicles that I have ever bought. Quick and easy to deal with. Sale to out the door was very fast. I have had experience with other dealers in the area and they were very slow to respond. Buying my other vehicle was truly painstaking. Sales man was very knowledgeable and made me feel comfortable.

nynick_

25 de nov. de 2010

Always very helpful. Do not pressure you into making a quick decision. The service department always take care of my issues in a timely manner. Always there to answer your questions and help with any issues. I always use them for my service needs. I have no worries that it would not be done the right way. True professionals.

rickanthonymusic

24 de nov. de 2010

Our names are Ronald and Penny Richardello. We just bought a 2008 Nissan Altima coupe there last week from Hunt Nissan. This is the second vehicle we have purchased there. Everytime we go there, we are treated with respect and dignity. We went through a bankruptcy five years ago and Hunt was the first dealership to treat us with kindness and respect. The buying experience both times was efficient, pleasant and without pressure from the sales staff, namely Steve Marenic. He approaches his job with an understanding of people, and that each situation is different. Unlike many salesman, he doesn't seem like he's reading from a script. The sales managers and finance people were all very respectful, knowledgeable and quite courteous. These are the reasons for giving the rating we have given above and we will most definitely go back to Hunt for all of our future business.

tpkeith

21 de nov. de 2010

Appreciate their friendliness and product knowledge. It is easy to make an appointment for service. Recommend them all the time! I appreciate the responses online asking about my experiences with the dealership. They seem to really care about their customers!

PStriper

20 de nov. de 2010

Hunt had the vehicle we wanted and gave us a very attractive price in addition to a trade-in much higher than the other local Nissan dealership offered. Our experience was as pleasant as car-buying can be, and Ed Avery went above and beyond, staying well beyond quitting time and making sure our vehicle was cleaned and ready to drive home.

shebear997

20 de nov. de 2010

They are a great team , professional , courteous and proficient . They as a team strive for faster , better service . I have witnessed the care exhibited when handling their products , as well as the end result of a job well done .My hat is off to the Hnt Nissan team .

dpurvis13

20 de nov. de 2010

We just bought our third car from Carter andhave had great exeriences and good priceswith him and Hunt Nissan. Carter is always extremely knowledgeable about any car we are looking ator when shopping for a car. He is a perfect car salesman.

aymr1977

19 de nov. de 2010

I was interested in trading my leased Altima in, but we couldn't get the numbers to my satifaction. I just wanted to get a Murano, the first one that I had was nice. So I was wanting to get into another one. Maybe I can get one later. The Sales person was real nice and helpful.thanksStephanie Ramsey

Tom McGhee

19 de nov. de 2010

The Hunt Nissan dealership in Chattanooga receives a fantastic review from me because of the level of professional service they have continuoulsy provided for me and my family over the past many years. I have only purchased 4 vehicles over the past 10 years, and they all came from this dealership. From my experience, they treat their customers like family members, both in sales and service. They have serviced all my vehicles, and have done an excellent job. This company obviously has excellent leadership in its managment staff, as reflected by the professional and courteous way all their employees (in every department) conduct themselves. From the service techs to the sales personnel, to the accountant and check-out personnel, they treat their customers as valuable and important. I am proud to be a customer of Hunt Nissan, and will recommend them to anyone needing service or sales of a vehicle.thank you, Tom McGhee

Phyllis J. Richmond

18 de nov. de 2010

Upon bringing in my 2007 Altima to the dealership, the young men in the service department did an excellent job on the oil change. It was no time before they came to the sales floor and told me that my vehicle was ready. When I went to the cashier's window to pay, the computer locked up and prevented some of the customers from paying in a timely manner. Unfortunately, I was also one of those very customers that was detained for quite a few minutes. I felt bad for Mr. Van Dyke as he could not get the problem fixed and ended up giving away those services! I offered to pay for the oil change that I had received but Mr. Van Dyke would not hear of it. I did not say anything at the time but I had recently lost my job. That act of generosity probably meant more to me than it did for all of the other people combined. I just wanted to write this letter so that Mr. Hunt would know the caliber of all of his employees including Mr. Joe Van Dyke. Thank you and god bless each and everyone of your employees that has made it a pleasure to drive a Hunt Nissan Altima.

labop

18 de nov. de 2010

Hunt Nissan is a wonderful place to be associated with. I purchased my Nissan Maxima on a 'whim' partly due to the wonderful salesman and partly due to the wonderful car. I have been to the service dept for all of my oil changes and service appts and have been wonderfully pleased. The staff is all very friendly and efficient. Hunt Nissan is a wonderful change from all of the other dealerships I have ever been to.

Rachel Carroll

18 de nov. de 2010

Salesman was very helpful and approachable, not pushy. The selection was also very good to choose from when trying to decide which vehicle would suit my purpose. The weather was not the typical weather for looking at a new vehicle but the salesman didn't seem to notice the cold.

Imperial71

18 de nov. de 2010

We have bought two used Nissans, a Titan and a Murano, from Hunt Nissan this year. Both sales transactions were handled quickly and professionally. We have had excellent service since then. Can't say enough about how friendly and professional the folks at Hunt Nissan have been!