shekliethermes

8 de nov. de 2016

Tyler is exceptional! Courteous and Caring! His attention to detail, the needs of the customer and overseeing the quality of work is above and beyond!

PHILLIPS.TAYLOR00

8 de nov. de 2016

The people at Nissan are great! Had so many questions about my car and they answered everything. Will not go anywhere else. Very very pleased!

lionshare.usa

4 de nov. de 2016

Going in for routine maintenance (lube, oil, filter, tire rotation, etc) keeps my warranty intact, giving me peace of mind on my car's reliability and performance. The professional and cheerful attitude in the service dept is a big plus.

cgs_art

4 de nov. de 2016

The team you have at the Jefferson City Nissan service center cannot be beat. They answered all of my concerns and were very helpful. Thanks

KONI120757

2 de nov. de 2016

When ever I need anything done to my Rogue all I have to do is call and Tyler is right there to help me with the problem or just the simple oil change. Its always fast courteous and friendly.

Jeff B

2 de nov. de 2016

I had been having trouble with my low tire light. Thanks to Tyler's efforts my problem is solved. Great detective work Tyler. Put yourself down for a raise. Tell the boss I said it was OK!

david.baird

1 de nov. de 2016

Nissan is has always been good to me and my family. The employees are courteous and very helpful.I am constantly impressed with their attention to detail.

sctt_rt

1 de nov. de 2016

We were immediately greeted with smiles and concern. We were only there for a check up on our Nissan and a couple concerns. Justin listened attentively and even looked under the car to see what my husband was talking about. We are seniors and really value this experience from your competent staff.

CALEBRLOGSTON

1 de nov. de 2016

I arrived a little early, hoping that I might get in a little before my appt. at 9 am. Oil change and tie rotation was to take 45 min. I'm not sure if they got me in any earlier, but I didn't leave until 10:15, which was still 30 min longer than I'd anticipated. Not super impressed with my first visit....

JOEMAMURRAY

28 de oct. de 2016

Suggested extra services for 35K Rogue maintenance which he seemed to help car performance. Staff is professional and reliably knowledgeable the completed everything fairly fast.

BarbaraB

25 de oct. de 2016

Excellent experience. Professional staff. Customer oriented. Finished service before estimated time. Also able to do work not scheduled to get vehicle in top condition. Great service.

robert2432

20 de oct. de 2016

The customer service was wonderful, the waiting room comfortable, and the service was quick. Bought my car from here so my first oil change, tire rotation and inspection were free! I was very pleased with the service.

coupdeville01

20 de oct. de 2016

Every time I go in for service, Brian make everything so easy and is so friendly, that I look forward to seeing him to take care of my truck. I know it will be done right and in the time he his told me.

jack.raetz

19 de oct. de 2016

Called on Monday and they got me in on Tuesday. The service department is professional, does excellent work and the vehicle service was completed in a timely manner. Brian and Justin went over everything that was done and provided recommendations for future services. The thing I like most about this service center is they fix the issues (which I don't have many with my Nissan Frontier) and don't fix things that aren't broke to add to the cost.

BHICKS2376

18 de oct. de 2016

The staff is very professional and the work was finished as promised. I have been using their service department for over 3 years and have never had a bad experience.

KONI120757

17 de oct. de 2016

Affordable repair quick response not a long wait. Would really recommended this dealership to others. Will be coming back for the next car I need

Base camp Leasing

14 de oct. de 2016

Went in for an oil change and general maintenance....Service found a leak in one of my seals that needed to be fixed...Found problem before it got worse...

ARBERWANGER

13 de oct. de 2016

Staff was pleasant and helpful, even offering and lining up a scheduling of recommended services so that I would not incur the costs all at once. Please get a recycling can in the waiting room for the plastic bottles that you provide.

DNKJYOUNG

11 de oct. de 2016

Liked working with Danielle she was easy to work with took time to fully demonstrate all the features of the car. The dealership was good to work with in our very busy lives, They accomodiated us by using email and text messages when we were not in town. Answered every question.

ANTIQUARIUM

7 de oct. de 2016

Had to have a part ordered for the van. Brian was very good at keeping us updated on the status of the part & working us in when it came in.

rkcjh

4 de oct. de 2016

Buying a new Juke here was awesome. Everyone was very helpful and there was no pressure to buy. I love my new Juke. My vehicle was beautiful when I went to get it.

jayme.meyer

3 de oct. de 2016

Everyone in the service department always go above and beyond to make sure I am taken care of! I would recommend them to anyone! They are amazing!

ANTIDRUGMAN1997

29 de sep. de 2016

Went in had a short time before an appointment. Earnette showed me two try me picked one. Started the paperwork came back a few hours later and finalized the process. Good value.

Lorilee

27 de sep. de 2016

Justin was wonderful in helping identify what was most important to fix and making a list of what needed to be done next with prices.

robertalpate

26 de sep. de 2016

Great service in a timely manner. Justin was thorough and informative. A great experience and I will return in the future for vehicle maintenance and repair.

MAJONES119

22 de sep. de 2016

Great service. Very friendly Brian went above and beyond. To help me I will be back for more service and trust him with my car

MITTENS0

22 de sep. de 2016

Service requested was performed, as well as a couple more done because they were needed in order to protect my new tires! Because my tires were carefully checked, rotation and alignment will allow them to last me much longer.

MARY.RADEMAN

22 de sep. de 2016

They did a great job getting us in and out in great time. I had a recall fix and tires rotated. We did not wait long for an appointment and was done in a few hours.

nathan sizer

21 de sep. de 2016

My wife and I had never bought a new car before coming to this dealership. When we arrived, the salesman (Keith) was very nice and very helpful. He answered all of our questions and let us test drive whatever cars we wanted to test drive. He worked with us as much as possible to get to a price that was within our budget. Keith also gave us time alone to discuss each option, rather than hover over us like a lot of sales people do. We were very impressed with Keith and the whole staff in general. The Sales Managed and Finance person were both very nice and worked with us as well. I highly recommend this dealership to anyone looking for a new vehicle.

CANDYBOTHWELL

19 de sep. de 2016

Excellent experience, called day before, got in right away...pulled in, nice place to wait, person who took care of me did a good job ...didn't take an hour...very satisfied..

BANDITO2108

19 de sep. de 2016

Service work at this dealership is always a great experience. The service advisor (Tyler Swetman) is very friendly. The work is performed correctly, on-time as promised, and at reasonable prices.

BETTYKHYMES

15 de sep. de 2016

I was very pleased with the customer service since I am newly moved to Jefferson City. They were very helpful and getting my car ready for me picking me up and saying then I got brought back to pick up the car.

tabby

14 de sep. de 2016

I was beyond impressed with the staff - from the sales guy (Nathan Hays) to the finance manager (Ty Clark), who took their time (at 8:00 p.m.) to stay late and make sure I had the deal I wanted and needed to be happy! They got me the vehicle I wanted, the payments I wanted and the interest rate I wanted, then they topped it off with an extended warranty and included an AWESOME service plan, while STILL keeping all my terms!!! I would recommend this dealership and amazing staff to anyone, anytime!! I've never had such an easy time buying a car - no pressure, no stupid back and forth - just this is what I want and they made it happen. They were polite and respectful, but also funny and laid back. It was the perfect experience!!

bettylswillum

14 de sep. de 2016

Earnette got someone from shop I noticed a rubber piece was coming loose when I opened rear lift door he went and got some glue put it back on

sumner.shirley

13 de sep. de 2016

I had an appointment for an oil change and they took my vehicle in on time and did it in a timely manner. They did the all points inspection and explained exactly what needed to be done the next time I brought it in. They quoted me the price it wpols be so there would be no surprises! These things are what makes us customers want to come back to you for all our services.

VCTIFFANY

12 de sep. de 2016

A vehicle provided for my use while my car was serviced. I had my questions answered concerning the cause and potential future effect of the condition.

KONI120757

9 de sep. de 2016

This service center gets you in and out with little to no hassle. your service is done without delays. If there are upcoming issues they tell you in advance so that you can get the cash ready for that event.

bettylswillum

9 de sep. de 2016

Everyone was friendly and when asking questions Earnette Smith Ty Clark Brian Lorts were very good at answering them & helping me understand & always with a smile

LTBRONDEL

8 de sep. de 2016

Great experience every time I'm in. Always friendly knowledgeable and helpful. They never try to sell me a service that is not needed. I'll be back.

jack.raetz

8 de sep. de 2016

I called on Sep 6 to get a vehicle inspection. They were able to get me in the next day (Sep 7). I arrived at the appointed time and they immediately took my vehicle back. Within 20-30 minutes it was completed and I was on my way. Brian was efficient and pleasant to work with.

maryjo_17

7 de sep. de 2016

I am very happy with my buying experience!!! Scott was very personable and easy to talk to. He listened and explained each step of the process very clearly. I appreciated how he put me at ease and he made the process very easy and comfortable. Liked the friendly atmosphere very much!! Thanks to all!!

enstark

6 de sep. de 2016

Could not be happier with Nissan Jefferson City. Everyone cared about my comfort and answered all my questions and more. My salesman took me out and had me drive my car and showed me all the bells and whistles I wasn't aware of, thank you Keith Hilliard.

SHANNON364

2 de sep. de 2016

The staff are always friendly and helpful in meeting your service needs. It is easy to make an appointment that works for you. They make sure that you and your vehicle are well taken care of.

MLSCHEULEN

31 de ago. de 2016

The service techs I dealt with were very knowledgeable about what I was there for, they went out of their way to get me back to work on time, and immediately took care of a small glitch when I picked up my car. Very impressed.

SKIBNY

31 de ago. de 2016

Everyone was very friendly. Shop very clean ! Since I went out of town they kept my car until I returned and had cleaned the car.

ISOTEXDATA

30 de ago. de 2016

I am die hard nissan fan , I purchased a brand new Nissan Pathfinder 2 years ago. Wall mart manager of tire section said that is defective tire need to replace from who sold you . I went Nissan of Jefferson City, Technician of this dealership didn't even pay attention when i went to dealership only try to sell me a tire. He said that isn't defective even is , you have to go to tire company.He tried to explain how to tire made it.That is last time to visit that dealership. not car,I won't buy domates from that place.

JDFKC01

30 de ago. de 2016

Very courteous and prompt attention to my issue. Brian kept me updated on the progress and the work was completed as promised. I will continue to consult with him on any future needs.

JWPUNLIMITED

30 de ago. de 2016

The help and assistance that I received is unmatched. Mr. Brian Schneider is and outstanding service representative. Nissan could use more like him. He is the reason businesses like Nissan keeps its wheels rolling. Thank youJerry Proctor

robert2432

30 de ago. de 2016

We have bought several Nissans in the past few years from another near by deal. We have never felt that we were given the best deal possible, especially for a repeat customer. So we decided we would give Nissan of JC a try and were pleasantly surprised. From start to finish it was a pleasure, 2 hours in and out vs the 5-6 that we had become acustumed to. We can't thank The guys at Nissan of JC enough. They did what we were told would be impossible. Thank you very much.

Nicole

29 de ago. de 2016

My salesperson was Scott at which when I first spoke with him he was patient and very thorough. He explained all aspects of how the purchase would take place and he also very courteous which I loved and appreciated. My overall experience was awesome. I highly recommend this company and I purchased the car I wanted.

K.RADEMAN

25 de ago. de 2016

Tyler explained every thing in detail This is the second time I had Tyler and would recommend him very highly.Service was completed in the time I wa told.

MARSHABAUMGARTNER

23 de ago. de 2016

service dept is great but making appointment is way too tedious. It took 10 minutes. Was on hold twice. Attendant couldn't answer my questions

KIM PRENGER

20 de ago. de 2016

This dealershipReally cares about their customers. I have brought several vehicles in for repair that were not purchased here and the friendly service department is very helpful. I recently purchased a 2011 truck and the process went smoothly and my sales rep Diane was ver accommodating abs helpful. Also I used Bank of America online lending approval and this dealership was certified through their program which made the process so quick and was handled seamlessly.

BANDITO2108

18 de ago. de 2016

Title says it all - very friendly service advisors; appointment was scheduled per my needs; service work was done right the first time and completed on a timely basis!

Nell

17 de ago. de 2016

Best repair experience ever. Dave Ferguson was my advocate with Nissan warranty work/coverage. He quickly diagnosed the transmission failure and worked diligently to get the new transmission replaced by Nissan. Ryan kept us apprised of our repair progress

LESSO77

16 de ago. de 2016

Amazing job with our air conditioning issue. Very professional and courteous. Will be back. Appreciate the shuttle service. Service was quick. Great job from everyone.

ahmadrsims

16 de ago. de 2016

The service I received was really good. I felt that everything was well organized and great. I received what I wanted and drove off with a new car.

dfswof

13 de ago. de 2016

The service was done in a quick and professional matter! The service employees were friendly and knew what they were doing! I will always have my Nissan serviced here.

sumner.shirley

12 de ago. de 2016

Top notch and prompt service from start to finish! Andrew was very knowledgeable of thecar features and explaining them. Ty Clark did our financing and was very kind and helpful in explaining all details.We love our vehicle!

Lake Quilter

9 de ago. de 2016

I always have fast, courteous, and reliable service when take my car to Nissan of Jefferson City. I would recommend to everyone I know in the market for a new or used car.

cjw597588

9 de ago. de 2016

Always a pleasure doing business with Brian Schneider. He's always friendly ,curtious, goes the extra mile. As is my original salesman "Keith Hilliard"Any time I'm at the dealership Leith checks in to see how things with my Rogue are going.

LGMEISEL

6 de ago. de 2016

Brian Schnieder was very prompt and completed the service on my vehicle in reasonable time. He also explained the problem and what needed to ordered to get the car back in service.

PAULA.EDDY4

5 de ago. de 2016

I have been getting service done at this dealership for 3 years and the service has been great. The are willing to work with you to get the best service for your car.

RWODC

4 de ago. de 2016

Everything went smooth. From drop off to pick up. Our vehicle was done and ready at the agreed time. Tyler was easy to work with.

KATYJOHIATTE

3 de ago. de 2016

Everyone was very friendly and kept me updated on what needed repaired on my car. I had to come in for two recalls and they were able to do both services on the same day.

AMARXMA

2 de ago. de 2016

Danielle Kilgore was an excellent sales person--extremely knowledgeable about all the different models and makes of cars. Found me just the right car at the right price.

dietzjack

2 de ago. de 2016

I would recommend them, low pressure and Andrew was a great salesman.They were able to find the exact car, color and options but had to go get it which was fine.

PREACHERRON71

1 de ago. de 2016

Great service from Brian and Tyler, service reps, plus quick service on oil change and 2 recalls. Thanks for the friendliness and fast service. And thanks to the courtesy car driver, too.

SWMOD500

1 de ago. de 2016

Excellent dealership. Service advisor was extremely knowledgeable and very friendly. Took longer than I expected, but nice waiting area and free bottled water, TV and WiFi.

Robert Ploudre

30 de jul. de 2016

I felt the Service Department employees treated my like a second class citizen. They denied damage to my vehicle and could care less about me.

KAYEHEWITT2011

27 de jul. de 2016

I had an oil change.....it was nice I got a reminder call about my appt ...I just really like the service I got then and before.

mbrennan1

26 de jul. de 2016

I just had my car in for an OLF. I had other questions that the service advisor answered. I had a coupon for a free wash & interior clean that was readily accepted.

CATHYCARTERMISSOURI

26 de jul. de 2016

The wait time for my vehicle was longer than expected. Tyler made up for that by providing me with a loaner car, car wash and vacuum, and a 10% discount! Thank you Tyler!

RDENISE007

20 de jul. de 2016

Always met by friendly and helpful staff. They explain everything thoroughly. Comfortable customer room to wait in or courtesy vehicle will drive you to and from a restaurant, mall or anywhere else you woul rather wait. Staff works well with appointment times.

CHRISTIEL

20 de jul. de 2016

Tyler and Greg are always great to work with, thorough work and always let you know what is going on. The make recommendations and don't try to sell you on everything.

farris3

15 de jul. de 2016

Dalton was very efficient and helpful. The Rogue had been used by some one to haul wood chips and was in the back trunk area should have been cleans after use. There was a spot in the head liner we asked to be cleaned it was wet when we left with the vehicle and after it dried it looked worse . I will ask to be cleaned when I return for service.

TARA.KLOEPPEL

13 de jul. de 2016

The Elite: Nathan Hays at Jefferson City Nissan. I really don't need to say more, but will for those of you who haven't had the pleasure to meet him in person. Today I bought my second vehicle from him, both of them new at purchase. I told Nathan almost a year ago I was already interested in a new vehicle to which he told me to enjoy the new purchase I had, think it over and make sure it was the decision I wanted to make. It was amazing to not have a sales person jump on the opportunity to make a quick sale to someone unsure of their decision. Today was the most fun buying experience I've ever had. We listened to Play Some Funky Music White Boy all while him trying desperately hard to not laugh as I was trying to park the vehicle next to an intimidating concrete pole. We used sarcasm to make each other laugh. We discussed my price range, figured numbers, negotiated and smirked as I told his boss all weather mats were a deal breaker. We went over every feature of the car, took an amazing picture and shook hands. HE made car buying great again - two times in a row. If you need a new or new to you vehicle and want to work with the funniest, nicest, most amazing carpool karaoke salesman - Nathan is your man. Moreover, the financial and insurance specialist I worked with at the dealership - Kayla Myers - made the financing process quick and easy. She made me feel comfortable with all of the paperwork and was kind/courteous when I had any questions about what particular figures meant.Finally, the general manager Tyson Quigley was a good guy to work with. He kept his game face on the whole time throughout the negotiation process, but in the end he gave me a fair deal and took the bait of my request for all-weather floor mats.

williamscougal

8 de jul. de 2016

Salesman listened to my requirements, offered alternatives and gave me opportunity to view and drive any vehicle I wished to check out. Business manager was friendly and discussed my financial options giving me various options to consider. Having concluded the sale the salesman followed me to my home some 60 miles away so that I could drop off my car and drove me back to store to pickup my new SUV. Introduced to Service department lead very friendly. All in all a great experience.

lamontsutter

8 de jul. de 2016

This is my second car in two years from these guys and both times it was a great car buying experience. I worked with Josh Downing on both occasions and he works hard for your business. A stand up guy. Will do business with him again! The whole staff was great! FYI I am from Iowa and come here to buy my cars.

KONI120757

8 de jul. de 2016

Jefferson City AutoPlex is the most friendly dealership I have ever been associated with, they have people that make you feel like family. The service team doesn't try to sell you things that you don't need they do recommend repairs but if you turn them down they do not pressure you. I have a son that is a Nissan service associate and I always check with him before any major repairs so I know if the repairs are really needed. They have yet to pressure me into on that was not needed. Tyler will make sure that He uses any reward points to help with cost and get me the most cost effective price available. When you have a dealership like this you want to return.

MONICAR2608

4 de jul. de 2016

Everyone I had contact with were friendly and helpful . Brian explained everything to me and was helpful in helping me decide what service I needed

JKCHOATE

2 de jul. de 2016

We were kept up on what was being done and our car runs better than it has in a while. WE would recommend this service to our Nissan friends.

countach100

28 de jun. de 2016

EASY TO WORK WITH SALES AND BUSINESS MANAGER, NO PRESSURE TO BUY, BUT WE DID.THEY HONORED THE PRICE THAT WAS ADVERTISED, AND OTHER DEALERS DON'T.

terrywalker64

28 de jun. de 2016

My experience was great! I called on a Monday...met them on Wednesday and purchased the car on Thursday. The sales staff was very intent on beating the competitors price and they did so. Overall, very impressed with the sales staff.

MARYLMAYFIELD

28 de jun. de 2016

Air conditioning went out on my 2015 Altima. Service center determined that there was a crack in the A/C line. This was determined on Friday June 24th. Service had to order the part. Part came in on Monday morning June 27th. I received a call from service center on Monday and appointment was set for 2:15 in the afternoon. Car was repaired and ac working very well.

harrison.ellis13

22 de jun. de 2016

they tried very hard to get us into the car , it took a while but they stayed nice and friendly, they kept us in cool water to drink, cleaned the car and through in a hat, great place.

JACQUELINE_A_GLOVER

17 de jun. de 2016

excellent serviceIt is ridiculous to expect me to submit a review that is at least 25 words long if you really want me to fill these forms out. Next time, I will not complete it due to this.

loretta_berhorst

15 de jun. de 2016

Keith hillard was great to work with, he was very persistent in trying to get me the price I wanted. I got a good price for my trade in and bought a new car for the price I wanted to pay.

ddebert

14 de jun. de 2016

Service was fast and polite, car was ready before promised. Only problem was with trying to get an appointment. Apparently when you call in you don"t know who you are talking to.

prophesybh

11 de jun. de 2016

had a oil change, tire rotation and two safety recalls done. took less than two hours. staff was friendly, they did not force extra product and service on me only suggested some stuff that should be done in the near future.

RJB329W

11 de jun. de 2016

I'm disappointed there's not a drop box with envelopes for some people who have to get to work before you open so we can drop off

RCER54

10 de jun. de 2016

Went in to get an oil change and they rotated the tires and worked a recall while it was there and I didn't even know there was a recall! Great place to do business!

retiree

9 de jun. de 2016

I have always been uneasy about buying used cars, but Damien and Tyson were very easy to work with.They made the whole experience enjoyable and didn't try to over sale me with add-ons. We felt like we received a fair and honest deal on our mini-van.

robertalpate

6 de jun. de 2016

Bought a Nissan Rogue on 6/1/16. The process was very easy. We are pleased with our purchase as well as Amanda, our sales associate. She is fabulous to work with!

CGRAVES0

2 de jun. de 2016

Doing what I can to keep my warranty good (been burned by another dealership in past). They check for recalls, change my oil and rotate my tires. Costs the same as the plain oil change I used to get on my previous car. AND they are willing to take me in late afternoon because I have to be at work by 7:10 and I don't get off till after 3:30. Wait time is reasonable both times I've gone there.

CJSTEELE3

2 de jun. de 2016

Tyler Swetnam was extremely nice and courteous! He noticed a recall on my Nissan Rogue and advised me of the length of time it would take to repair. He even had it vacuumed and washed, which I was clearly very happy with. Thank you so much Tyler!JC Nissan is also very clean and everyone was very polite. A great place to do business!

JSIEG2002

1 de jun. de 2016

I am always there for more than an hour for a simple oil change. That is too long. This time I was in the waiting room for an hour and 15 minutes!

levihmaxwell

1 de jun. de 2016

I really enjoyed this car buying experience. Nathan Hays was our salesman and he was great! I never once felt pressured to do anything. He was patient, knowledge, and really easy to work with. He made the experience a smooth one and I would recommend him to anyone.

a_buscher

1 de jun. de 2016

I looked at cars on the Nissan parking lot for over 20 minutes and not one person came out to help me. So I went to the Kia dealership and cliff welcomed me within a minute of pulling in the lot. If it wasn't for cliff I would have bought two cars from machens. The five stars are only for cliff.

edwards3033

30 de may. de 2016

Everyone I encountered was courteous, helpful, knowledgeable, and professional. Jon Wilson and Tyson Quigley answered all my questions, were patient with me, and made me feel comfortable with my decision to buy a new car from them. I'd do it again in a heartbeat!

RPCOURTR

27 de may. de 2016

Scott was very instrumental in the decision to buy our car. Knowledgeable, friendly and easy to work with. Made the new car buying experience great with no pressure.

JGERLING2219

24 de may. de 2016

Great service experience! LOF and tires rotated, also had a slow leak in tire due to a nail. Repaired the tire the correct way, dismounted tire and patched from the inside, no plug. Brian Schneider was great to work with.

LIZM0

23 de may. de 2016

Brian Schneider took my phone call got me right in on a Saturday and took care of me. I did vent my frustration with him on how the Car Dealership was handling scheduling repairs on cars. The last 2 times I called in I would speak to a women and both times she told me nothing was available until the next Tuesday. Brian gave me his business card and said to call him direct anytime I was in need of service. I will go back because of his professionalism manner. He is truly an asset to the team!

CRAZYHOLTB

19 de may. de 2016

Very knowledgeable and courteous technicians...extremely pleased with the experience. Would definitely recommend to others. Very helpful service managers, truly felt they cared about getting me back on the road ASAP.

pamnwillie53

19 de may. de 2016

Everybody there was so very helpful ! My salesman Damien Newark was amazing! They went so well above to help me get what I wanted, at a price I could afford.

M.LARIMORE

17 de may. de 2016

I always receive great customer service from the service department . They communicated throughout the process and ensured I was happy when my car was complete.

LVHAPE

17 de may. de 2016

The staff was over the top kind to me. They took time to let me explain what I needed and also took time to explain to me what they planned to do as far as service to my Rogue. I will be back.

kuttenkulera

16 de may. de 2016

I always feel like my car and I get special attention, even though I know these guys treat everyone like that. The service department is prompt, courteous and so professional.

disappointed

12 de may. de 2016

Over $300 to replace a low beam headlight bulb and 1 1/2 hours of labor! Come on! This dealer is out to gauge you with their service charges. This is the second time they price gauged me. Last time they tried to charge me more than quoted on the phone and more than the price for the service listed on the wall in writing. I never had this problem with Corwin. I guess I will be going elsewhere.

tokenbandwench

12 de may. de 2016

I was very happy with the experience. They let me know what was going on and the status of my vehicle. They were professional and courteous.

ANTIDRUGMAN1997

11 de may. de 2016

always have a good experiencewhen i have dropped my truck off and used the shuttle worked wellwill contnue to use this service department

BDIXON22

6 de may. de 2016

Had an oil change done as was very happy with the service performed. Tyler was personable, polite, and helpful. He did not push unnecessary services.

TLENNEY67

5 de may. de 2016

Was very impressed as to how quick they got me in and took care of the recalls on my 2015 altima would highly recommend to family and friends.

CANDYFELTZ

2 de may. de 2016

Went in for a recall, they noticed my brake shoes were bad, so replaced them. All in a very timely manner, with updates on progress.

HDMBE5

29 de abr. de 2016

Excellent prompt service. Always feel welcome when I come into the service department with my Murano. Very satisfied each and every time, service employees are great.

CHRISTIEL

27 de abr. de 2016

Tyler and Greg have gone above and beyond in making sure things are right with my car, making sure they are accommodating me as well with something to drive while mine is being worked on.

WORSHIPLDR23

26 de abr. de 2016

I was really pleased with the service we received at Nissan of Jefferson City. They were polite, prompt and they have a nice waiting area with plenty of seating. I highly recommend this service center.

wvandh2o

25 de abr. de 2016

This is the second car we've purchased from Nissan of Jefferson City and both times the experience was great. The salesman Josh Downing was very helpful and we were able to drive off with our new car in less than an hour.

johng45

24 de abr. de 2016

Worked with both E Smith & N. Hays while buying two vehicles. Found them to be professional, informative and friendly. Others we had contact with were also professional and answered our questions.

PAULA.MCCURREN

22 de abr. de 2016

Tyler Swetnam did an amazing job servicing my car! He even went the extra mile and had it washed and vacuumed before I picked it up!! I will definitely go back to Nissan for any needs relating to my car!!

terry_atteberry

21 de abr. de 2016

This oil change was suppose to be a special. We received an email from Honda advertising a $9.95 special and when I called to schedule they said Nissan had the same special I could do it there. I also received and email from Nissan for $14.95. However we were charged $47.95.

wvandh2o

19 de abr. de 2016

We just bought a new Nissan Altima and I couldn't believe how fast and efficient the whole process was. Josh was our salesman and he was great to work with.

ROBINBLOUNT53

9 de abr. de 2016

When we brought our Nissan Rogue in for repair, we had little expectation of 100% satisfaction based on previous experiences with service received over the years. Now, it has happened twice, really! We were so pleased with our Service Representative and the outcome. Thank you so much!

colton.4cs

6 de abr. de 2016

This was my first new car buying experience. The team was like have my own squad. They worked together to provide me with a professional and relaxed experience. I drove past several dealerships because they were the first to call.

feeler1990

6 de abr. de 2016

We were on the hunt for the best used vehicle we could find one day in March. We had recently learned that our Subaru which had only 120 something thousand miles had a bad head gasket, It drove well but had been leaking oil and that is why we took it in to our mechanic friend. He told us of it's mortality and said we would be better off purchasing a new vehicle. That's where Andrew found us one day in March, out on the parking lot, taking a look at the used models one afternoon. We test drove 2 models , a Rav 4 and a Rogue with different price ranges. The Toyota's Rav 4 , although used, was listed fairly high at around 23,000 dollars with 25,000 miles. The Nissan Rogue had 37,000 miles and listed at 17,000 dollars. Because we test drove something in the 23,000 dollar price range, Andrew, our sales associate, suggested that we test drive another Rogue, a 2015 model that had no mileage because the cost was 23,000 dollars which was similar to the Rav 4 we had just test drove.. We liked the idea of no mileage with a decent price. While we were at the facility, there were 2 deliveries of 2016 vehicles being off loaded. It was a good day to be purchasing a vehicle as the dealership was motivated to sell the 2015 model with incentives. We typically hold onto our vehicles for nearly a decade and have never purchased a new vehicle since our marriage ( 25 years) now. We had purchased new vehicles before marrying but not since we had married. Back to Andrew, his knowledge of the vehicle impressed us and he didn't pressure us with our purchase. He greeted us within a minute of our arrival-- although we were trying to stay " low key" at first by just looking. I'm thankful for his guidance and support of our choice. He was friendly and courteous and also trustworthy. After Andrew visited with us and gave us time alone to make our decision-- he introduced us to Brian who was a management team member. He was also knowledgeable and helpful. Both were highly skilled in their training and knowledge of our vehicle. They answered all of the questions we had. My husband and I went to have lunch while they were preparing the car for us, and when we returned-- they recognized a problem with the back window. While it was being power washed, the back window leaked a bit and they made the decision to have the window replaced since it was just from the factory. They didn't want us to leave without a new vehicle that day so they offered a 2016 Rogue-- the same color and model as the one we purchased so we could get used to it. They didn't have to do that for us and we were impressed with their honesty that day. A couple of days later we were notified that our vehicle was ready for pick up -- the tank filled and the car-- shiny and new waiting for us. We were impressed with their going the extra mile for our family and it was appreciated. The experience was positive without a painful a moment. As I've said before, we don't purchase new vehicles often , first time in 25 years, but they made it a delight and we would recommend others to visit the dealership based on our experience. Many thanks from Steve and Shelly Feeler, and by the way --- we hope you enjoyed the sugar cookies! You deserved them. Happy trails.

klekt7

6 de abr. de 2016

Mike was an amazing help. He was friendly and made our experience worth while. He entertained my kids while we waited and took great care of my family. I will deal with him anytime! Thanks for your amazing personality!

bill.heaf

2 de abr. de 2016

Keith Hilliard was the best salesman I have had the pleasure of dealing with. He was very helpful while not being high pressured. He made us feel that he was working for us instead of the dealership, while still doing the best for the dealership. I am a retired banker after 35 years and I know what good customer service means. He did a great job of going through all the bells and whistles of our new Murano. Great salesman, great customer service. I would give Keith a 5 star rating, great experience.We were lucky that the first time we visited the dealership it was Keith that first came to greet us!

CHERYLBENNE

1 de abr. de 2016

Great service I've never been disappointed.In skyway greeted with a freindly welcome and my service is completed in a timely manner. Appointments are easy to make and the waiting area us clean and comfortable

Tommy Mahon

29 de mar. de 2016

I actually had a great time buying a vehicle!My salesmen, Josh Dowling with assistance from Bryan was personable, professional, and timely. I will continue to do business here and will recommend it to my friends and family.

M and M

25 de mar. de 2016

Your service department is very personable. They took time to answer every question and made sure I was well taken care of. The service department made me feel like I was important. Did not hurry off.

cnjewell

25 de mar. de 2016

I was misquoted and they couldn't honor the price. Very disappointed that I wasted so much time. They were friendly, but this shouldn't have happened.

jayme.meyer

25 de mar. de 2016

I always get amazing service with everyone at Nissan! Even when I'm waiting on my car, every person that walks past says hello or even simply smiles. I can tell that everyone I work with cares about my car and making sure it works perfectly.

broker007

22 de mar. de 2016

Staff showed friendly professionalism, greeted us with intentional assistance and followed through with the transaction meeting our needs and budget. Thanks for a pleasant experience.

JGILMER1

21 de mar. de 2016

Tyler was very patient, thorough, and courteous. When I was waiting on my vehicle to be serviced he came in the waiting area to check on me several times. That's awesome!

kmurphy1

16 de mar. de 2016

Josh Downing with the Jefferson City Nissan dealer made the process of trading cars so easy. He and the others we worked with were great. I had done some online research and had already picked several vehicles to look at. We live two hours away from Jefferson City, but chose to travel to this location because of their selection and current promotions.

k.dusheke

16 de mar. de 2016

The technician was very thorough and courteous. Everything was checked out and service was done in a timely manner. I was very impressed with the timely manner my service was conducted.

bat

10 de mar. de 2016

I enjoyed my visit to service center. Very friend staff and Mr. DEVON WOODRUFF was patient. Overall had a great experience. would highly recommend this service center.

NICOLEBOB55

9 de mar. de 2016

The entire staff was very friendly and helpful. I would recommend and use this dealer again. It was nice to be able to look and purchase a vehicle without the high pressure sales tactics.

KALUECKENOTTE

9 de mar. de 2016

Was in and out in about 45 minutes! Tyler went out of his way to answer some questions I had. Had a great experience, would highly recommend!

GRFERN50

9 de mar. de 2016

I enjoyed my service visit where my vehicle was serviced before a long trip. I feel the technician did not do more than he had to and informed my as to future preventative maintenance.

dpweisler

8 de mar. de 2016

I was very pleased with the Service I received. Everyone definitely made you feel welcome. They took the extra time to show me the different options and how they work on the car I was interested in. I highly recommend the The Jefferson City Autoplex. Earnette Smith is fabulous, he also makes an awesome cup of cappuccino. They all went above and beyond. I appreciate that.

rubycole29

8 de mar. de 2016

Everyone was helpful and nice. Didn't have to wait long at all and the waiting room nice. Everyone was so helpful. i really enjoyed myself

Rodrigo

7 de mar. de 2016

I went in for an oil change and tire rotation and not only was the service quick but also cheap. The staff was very helpful and friendly with any questions I had. Great service!

kuchtmann

5 de mar. de 2016

We had a great experience with Keith when purchasing our Pathfinder. He was very helpful and answered all our questions. Thank you for the help.

JDOWENS4

3 de mar. de 2016

I have consistently had good service at this dealership. Tyler has always been very helpful and thorough in explaining my service recommendations. Will continue to use this dealer for service

LUVZANZ

1 de mar. de 2016

I enjoyed my experience only came in for oil change devon was very polite. He was knowledgeable, and did a good job. I felt welcomed and appreciated.

barrmules

17 de feb. de 2016

Everything was good, no waiting to start on car, did wish they offered to vaccum and clean windows as in other dealerships. Did find outh there was a re-call on my car, they didn't have the parts even though they knew I was coming in for service. Now I have to go back.

STILLYWOOD

16 de feb. de 2016

Purchased vehicle here and purchased extra package for oil changes so go here for service. Always find other things that need to be done. They told me that they vacuumed out my car on the last visit. Clearly was not completed, so not sure why they even bothered to tell me that they did. Was also told that they would email me the "report" that is now on the iPad. Still have not received.

TIM

16 de feb. de 2016

I took my car to the Nissan Autoplex this week for an oil change appointment. The people at the dealership were very courteous and the waiting space was comfortable, but it took 1 1/2 hrs. That's too long for a scheduled oil change.

KRISTINCLINE16

16 de feb. de 2016

I bought a nissan from a different dealership and was having some problems with it. The dealership had their mechanics look at my car and they told me what I had to get fixed. I took my car to Nissan in Jefferson City and their mechanics determined it was something else entirely. I had the pleasure of working with Dave. He was awesome. He was completely honest with me and made sure I got the correct things fixed on my car. Great experience!

Nissan4ever

15 de feb. de 2016

Sales staff was very helpful in choosing a new vehicle. The technical knowledge of the sales person was excellent and very professional in response to all my questions.

dicastcollector

13 de feb. de 2016

We were in and out with the car we wanted at the price we wanted in in about 90 minutes, Staff were great and even stayed late to get us in the car that day!

MARJORIE.NENNINGER

12 de feb. de 2016

This is the first time I have used the Nissan of Jefferson City for service. Thank you to Brian and Staff for making me welcome and for providing me with all that I needed.

MITTENS0

12 de feb. de 2016

Appointment made easily. Done in timely fashion. Gave tire recommendation as requested for future purchase. Car cleaned as promised. Good communication throughout the time car was in for service.

KELLYMBEACH

12 de feb. de 2016

Wonderful service! I had a part go bad in my steering column that evidently has been a known faulty part by Nissan. They extended the warranty on that particular part unbeknownst to me. It expired in December. $800 repair! Brian from the service department gave me the number for corporate Nissan and suggested I ask for assistance. It worked they covered it! I never would have even thought of calling. Brian continued to show me respect and a willingness to go above and beyond a professional and friendly attitude. Thank you Brian!!!

PETERBROWN

11 de feb. de 2016

Tyler was great to work with. He helped arrange the work schedule to meet my time needs for getting the car. He also communicated well along the way regarding status updates.

REVANATABBY

11 de feb. de 2016

Wonderful, Awesome, Terrfic, Great , Excellant, will go back again. .very very clean and very very neat and tidy.. very very courtous, very very very helpful

uegasman48

11 de feb. de 2016

Service staff was very courteous and the work was done promptly. Tyler was very concerned about my vehicle getting the attention I expected. He is very good at his job.

BJONES99

9 de feb. de 2016

My experience with the service department was very good. The young man that checked me in was very courteous and made sure my service was completed in a timely manner. I would certainly recommend the service department.

DEVINFISCHER

9 de feb. de 2016

These guys are awesome. Whatever it takes to accommodate and make sure it is a smooth experience. Huge help even on a Saturday, would highly recommend to anyone with any make vehicle. Dave the manager jumped thru hoops for us, and Brian took great care of keeping us updated throughout. Thanks guys!!!

GUY.MD13

6 de feb. de 2016

I believe Tyler is the service man I deal with when I get an oil change. He sits at the first desk to the left when you pull in the service bay. His friendliness and the fact that I trust him is the reason I will continue to get my oil changes done at this location.

NTC

5 de feb. de 2016

The Nissan service facility has suggested that I have some services performed on my car since 25,000 miles. I took my car to a trusted local service shop one week before my last oil change at Nissan for a free 30 point inspection. The shop told me the anti-freeze was good to -40 degrees. At my oil change, Nissan told me that my coolant was weak one week later. Nissan also told me my brake fluid was dirty and my transmission fluid was dirty and burnt,. They recommended I have those services performed at Nissan and they would cost approximately $500. I took my 2013 Nissan back to my local shop and had them check the coolant, the dirty brake fluid and dirty and burnt transmission fluid. The coolant was still -40 like my local shop told me before the oil change at Nissan, the brake fluid wasn't dirty and neither was the transmission fluid. I'm glad I got a second opinion. I could have spent a huge amount of money on unnecessary services.

FCORCORAN

5 de feb. de 2016

Very friendly and always kept me informed. Cleaned the car up and it looked great. Took about the time he said. Explained everything. Never have to wait to get in, always ready to start on the car.

Nissan man

5 de feb. de 2016

Did not get all of the services listed on my bill, plus there was a misc fee that wasn't explained anywhere on the bill.

SU_Z_30

5 de feb. de 2016

I had pre scheduled online, however it didn't get to them despite my confirmation email that I'd receive a call to confirm. Tyler apologized and took car of me promptly and at the time I had thought I was scheduled. He treated me with courteous, professional behavior/attitude...Even walked me to and opened my car door. That is service.

sumner.shirley

4 de feb. de 2016

We took our car in for an oil /filter change and tire rotation.Tyler Swetnam was out service person and he came in and showed us all of the fluid changes,system flushes,injector cleaning,transmission fluid changes that were a suggested maintenence at the 63000 mile change..since we live outside of Jefferson City we asked him if he could just go ahead and do ALL of them that day as one of us had a doctor's appt. Later that afternoon. He assured us that he could and gave us a loaner car to do our shopping and go to our doctor's appointment. When we finished our appointmentsite we returned to Nissan and Tyler had went through our extended warranty and coupon book and used all the coupons that applied and saved us some money off of our bill. He was VERY nice, professional, and helpful. It is people like him that keep up coming back to this car dealer to do business.

SANDYDONELIN

4 de feb. de 2016

My experience of bring my 2010 Nissan Versa in to the service department for recall parts( coils) replacement was very successful. The work was well explained to me by the service advisor Tyler Swetnam at the time of oil change dated on Jan.13,2016. Tyler ordered the parts at this time and contacted me when the parts came in and I schedule the appointment. The work was completed in the approprtiate time of which Tyler gave me a estimated time period. I in the mean time schedule a friend to pick me up and got some errands completed. I picked up the car when Tyler notified me that the car was completed. Tyler showed me where the parts were located on my car prior to me taking the car to return home. I have been very pleased with the car's performance which consequently makes me pleased with the service department. I will and have recommended Nissan Jefferson City to my friends and will return for the future service work.

PEANUTBDE

2 de feb. de 2016

Brian was my service advisor and he is the best! He always remembers my name he is courteous and helpful. I am a customer advisor by trade and he gives the best customer service I have ever had.

cjtrail

2 de feb. de 2016

I was looking at cars on the lot and was helped by Josh Downing who answered several questions that had pertaining to the Nissan Rogues and Muranos, Josh was knowledgeable and professional, but not pushy or imposing. That is the type of salesperson that I prefer to deal with. Since purchasing a vehicle is a major expenditure rushing into a decision is not an option. Josh followed up by calling to see if I was ready to buy so when it was time to trade I contacted Josh at JC Nissan.

edalbertg

2 de feb. de 2016

Josh made everything so very easy for me to get what I was wanting in buying my new car. From beginning to end, nice and smooth. I just sat back and let them work their magic for me. I got a Great car, a Great deal and had a great day.

ronaldc23

1 de feb. de 2016

Keith Hilliard was a pleasure to work with and he comes highly recommended. I was able to get everything I wanted on my car at an affordable price. I will be sending friends and family to Nissan/Keith Hilliard in the future.

PREACHERRON71

29 de ene. de 2016

Tyler did a great job of helping check my car in, communicating options for the car's maintenance, and then communicated with me when additional work was needed. He called me when the car was ready for pickup, had the car washed and cleaned and was very helpful, courteous and good to work with.

MYHOLYWORD

28 de ene. de 2016

i am impressed with the concern and care they gave to the repairs neededBrice the tech made time to ride along with me and listen to me Bryan the person at the front line got me in quickly and kept me updated to the issues

JOMEWIN

27 de ene. de 2016

The mechanics are friendly and helpful. The waiting area is clean, comfortable and well maintained. Got me in and out very quickly and made another appointment to complete the job.

wjmtsmith

26 de ene. de 2016

Devon was pleasant and made sure any additional issues I had with the car were noted. When I picked up my car the person who worked with me went over everything that was done. I was pleased with everything.

1303DIRECTOR

26 de ene. de 2016

The guys in the service dept are GREAT! Always freindly and get me in and out quickly. Washing the cars after being serviced is also a nice touch! The thing I don't care for is the automated calling center when trying to schedule an appointment. I know all the guys locally and now it takes alot of extra time to schedule appointments I guess because it goes to a call center in Georgia??

drkurtkeller

25 de ene. de 2016

Overall, it was a positive experience. The salesman was professional, informative, helpful and did not pressure us in any way. We were very satisfied and would recommend others to go there.

GIRLONFIRE230

25 de ene. de 2016

Brian was my service manager. He was extremely helpful and assisted me with a shuttle to an appointment that I had sat during the service on my car. He was courteous and helpful.Paula Wilson

SHELLYWEBER.WEBER

24 de ene. de 2016

I brought in my newly purchased vehicle for an oil change and to have a noise checked out. The noise was caused by something under warranty and they were able to fix it right then. Very convenient! Service staff was very attentive and informative.

GRFERN50

21 de ene. de 2016

The technicians at the dealership were knowledgeable and courteous. The time to complete my service was excellent and they especially helped me with planning preventative maintenance for a future road trip.

dsperandio64

20 de ene. de 2016

I was surprised with only one set of keys when I drove away with my barely two year old Frontier. I just wish they had told me they only had one set. I was pleasantly surprised when the service department had me sign the $0 invoice for the second set.Thanks!

SECRETARYVERA

19 de ene. de 2016

Everyone one was Very friendly. They Kept us updated. Answered all questions. Service was done in a timely manner. Explained how to use our all-wheel drive.

jalivengo

18 de ene. de 2016

The service people were friendly and helpful from start to finish. The waiting area was comfortable and I enjoyed the hot chocolate as it was a very cold day. The service took about 15 minutes less than what they told me to expect which also make me happy.

CCVICK73

15 de ene. de 2016

Brian in repair was very helpful with scheduling and addressing this concern. This was a follow up appointment on an extended warranty repair. Brian handled the coordination of the initial repair with the extended warranty company and completed the necessary communication with the extended warranty for this second repair instance.

meyern53

15 de ene. de 2016

Every one was so helpful and friendly. They worked so hard to find the right car that we wanted. We would got back. Thank you all.

ALEXCOLEMAN

13 de ene. de 2016

From the time I arrived to the time I left everything and everyone was great!! I would definitely recommend Nissan of Jefferson City for sales and service!

MJALBERTSON13

13 de ene. de 2016

Called and got appointment for 2011 Nissan Maxima and everything went smoothly. Handled all details and corrections to my car quickly and efficiently. Very pleased.

OPR12

12 de ene. de 2016

I stopped in to make an appointment for an oil change and found they had time to perform the service fight then. Their inspection showed that my air filter also needed changed (also completed on this visit) and my brakes still had just over half the original thickness. Excellent service and prompt time

JONW0

11 de ene. de 2016

Fast, efficient, very courteous on a cold snowing day. Arrived early and was taken in immediately. Atmosphere was polite and friendly and wait was comfortable. Have been a Nissan owner since the early 1990's (when they were Datsun) and never regretted it.

lbryan0

9 de ene. de 2016

We have been Nissan customers for 20 yrs. This experience was outstanding. First Scott, the salesman and Eric the closer. I am telling everyone of my friends what a great experience this was for someone that already knows how good the Nissan cars last, but the work up to the final closing was professional and something to remember. We forgot our phone charger in our old Nissan and the salesman found it for us . They are also working on getting us another key for our car. It's about the service, not just the sale of another car. !!!!!

NADRACOPAS

8 de ene. de 2016

I arrived 20 minutes early and they got me right in. Everyone is always friendly and courteous. My wait time was minimal. I am completely satisfied.

RICHARD.MUCHA

7 de ene. de 2016

Upon entry into the service area, I was treated very well. The technicians were solid and well prepared to get my car into the service center. Only negative comment is that I had a 7 AM appointment, but the service technicians doing the work do not start until 7:30 AM. So waiting for the vehicle can be an issue at the early opening hour.

kingjulius684

6 de ene. de 2016

outstanding,good customer service,very friendly,great team work,courteous.Keith Hilliard is a outstanding salesman put customer need before his own,words can't express how good you GUYS were to me. THANKS,JULIUS KING

KIMSTRIEGEL

6 de ene. de 2016

I recommend the Jefferson City Nissan service center to everyone. The team has proved themselves to be courteous, conscious of my time, and most of all trustworthy. To me, finding a mechanic to trust has not been easy and I will never use another service department again.

Mcgsilvey

2 de ene. de 2016

Great experience with our sales man. He done everything he could so we could drive this car home. He should get s huge bonus for helping us with our new car . Thanks Scott!!

heart4u68

1 de ene. de 2016

I seen team work and genuine service with a helpful attitude. The service, restroom and showroom were clean and well supplied. I appreciate the prompt and dedicated service when buying a new car!

Arycia

1 de ene. de 2016

My technician name was Brain and he's always smiling and very pleasant. This was my second trip there and I ask for him personally. Great guy.

TRUGRIT657

1 de ene. de 2016

Needed routine svc but heater was not working, had to get air out of system seems to be back to normal , not sure how defroster will work yet until I get caught with ice and snow on window, seems to be common problem according to Nussan forum!

dfswof

31 de dic. de 2015

Brought my 2016 Nissan Rogue in for its first oil change. Was met by a very friendly Service Adviser, Devin Woodruff. He was very professional and very knowledge in the Rogue's operation. The service work was done in short order and Devin told me I was ready to go and NO CHARGE!

rviessman

30 de dic. de 2015

I spent a lot of time in and out of the dealership over two weeks. Amanda put up with me with a great attitude. Amanda knew all of the features of the various options presented to me. She represents the Nissan brand very well. Brian worked hard to earn my business. I fell I got a really good deal. We'll be back again for our next Nissan.

strikeforce6970

24 de dic. de 2015

This was my second car purchased at this Dealership with Keith Hilliard as my Salesman.. Not only is he a professional he is also very courteous and willing to take time to answer all questions I asked.We looked at three cars before I made my decision and at no time did I feel rushed.I will buy from him again.

M and M

24 de dic. de 2015

We purchase a Frontier and leased a Sentra (his and hers). Originally I planned to purchase a Tacoma, but after driving the Frontier I was sold on this truck. The truck is great and the lease on the Sentra made it possible to do a double deal. Amanda was very nice and did a great job helping us.

dielbj

24 de dic. de 2015

Andrew was knowledgeable, helpful and not pushy, I had a good experience. I would send my friends to him to help them buy a car.

DCRANNIK

23 de dic. de 2015

Went in for an oil and filter change and a rear brake job. Was greeted at the door and received prompt service. Tyler did a great job of arranging the work that needed to be done and for getting my car in and fixed quickly. Very pleased with the service I received!

swekenborg

22 de dic. de 2015

Arnet and Alex were the salesmen they were so awesome. Everyone treated me as though I were family. So helpful, considerate, and ready to please.

KITTKATT29

22 de dic. de 2015

I was greeted by name, and assisted in a courteous and efficient manner. Brian and Devon explained what was going to take place, and then delivered on it.

RODEMANS2

22 de dic. de 2015

Knows what is going on and makes suggestions which I found very helpful and. Service performed in a very timely manner.I would suggest that when having work done that the inside of car could be briefly cleaned. Just empty the floor mat or run a dust cloth over the dash. Thanks.

TMFST1

17 de dic. de 2015

New to the area and first time at the this dealership. Based on our first encounter, we got an upgrade on Nissan dealerships with the move.

debrit57

11 de dic. de 2015

Brian greeted us by name (!) and quickly got us checked in, started the service and informed us of the recalls. The service was about the time he told us, he called the courtesy van and when we came back, our car was serviced and ready to go.

munchkin64

8 de dic. de 2015

Excellent Service!!!! They said that they found nothing wrong but my car is running much better now! Thank you Nissan Service Department. I feel much better about my purchase. And thank you for programming my 2nd key!

lbfarris1

4 de dic. de 2015

They provided great service in a timely manner and explained everything to me. I thought the overall experience was great and I highly recommend this service center.

JANDGSTROPE

4 de dic. de 2015

My initial contact was with Keith Hilliard and it was certainly a pleasure working with him. Also had contact with various other people and experience was the same. Excellent.

munchkin64

27 de nov. de 2015

I had a good experience with Nissan in the past and was happy that I had the opportunity to once again repeat the experience. I love my new Nissan!

JNRBUG

25 de nov. de 2015

I've worked in retail management for 10 years so I know what great service is. Going into a crazy busy work week the last thing I needed was to be without a car, and Tyler in the service department went above and beyond!!!! He got my car in the day after we called, great attitude, fast and efficient, wonderful follow up calls to me, and car returned to me at work saving me precious time. Oh, and washed and vacuumed!! Thank you Tyler and team, I'll be back for my next car purchase because of you! Very hard to find this kind of service

KONI120757

25 de nov. de 2015

I have had nothing but great experience with my Nissan service. The people have been friendly and upfont about any finding.I would recommend this dealership to anyone.

PACKDMAIL

18 de nov. de 2015

Like it when can just get there and greet a warm greeting than the services people do what am there to do. plus when done get a smile and see you next time. like there waiting room where have free wi-fi, refreshments, tv and a vending machine. it is nice and clean. like just the simple approach. thanks

NICHOLASFORTIER81

13 de nov. de 2015

Great customer service. I bought my car September 2014 and have always dealt with Brian always professional always has an answer and gets things done. Great dealership will always have my car serviced here.

dfswof

10 de nov. de 2015

Two years ago I bought my second Nissan from Nathan Hayes. Told him I would be back in two years. When I was ready to trade again I contacted Nathan but he had gotten a promotion so he suggested we talk with Amanda. She is a Winner and took us through the trading process in a fair and fast manner.When you are ready to get a new car Amanda is the person to see. She will do you a Great Deal Better.

kstrat54

5 de nov. de 2015

We now own three Nissans. The sales person is great to work with (Keith Hilliard). The dealership bent over backwards to keep us coming back. Thank you,Kathy Stratman

KELLY1CARLSON

5 de nov. de 2015

Excellent customer service. Friendly. Kept me updated. Always a good experience. Always ask for Tyler. He keeps our service needs on schedule. Will tell all my friends.

RLFPD645

31 de oct. de 2015

Everyone was very knowledgeable, staff was friendly, high quality work, and my vehicle was completed in a timely manner. I would recommend Nissan of Jefferson City to anyone.

DIBIO4

30 de oct. de 2015

Fast, friendly, no hassle service. Tyler keeps me informed every step if the way. Reasonably priced. Easy to schedule my appointments on line. Always offered a ride to and from.

LORETTA.LOETHEN

30 de oct. de 2015

The service was exceptional and the unexpected car wash and vacuuming of my vehicle was a wonderful and thoughtful unexpected pleasure,Thank you to all !

rob

29 de oct. de 2015

My experience with Nissan of Jefferson City was impeccable in regards to integrity, price, and service. I would recommend this stellar agency to anyone who deserves the best of everything!

FVERNON

29 de oct. de 2015

I think everyone did a great job of making us welcome. We just did a scheduled maintenance.The waiting room was very pleasant and having coffee was nice. The employees were real friendly.

kevin175wilson

27 de oct. de 2015

Very good service and people managers extremely clean extremely good on service they will calm you they talk to you they find out what you want what you need which looking for the very good at what they do

STJOHNSTON

27 de oct. de 2015

Our 2014 Versa had issues concerning the trans. The car stalled out 2 to 3 different times, Once in a very busy intersection. We had the car towed to our local dealer, where they could not find anything and they suggested we call Nissan of JC. We called for our appointment right away. They called an engineer from Nissan to meet with us. He looked at the car along with the other tech there and decided we needed a new transmission. It was then promptly taken care of and we had the car back within a few days. They kept us informed , They gave us a loner car, and they just provided Exceptional Service..!

LCROX

27 de oct. de 2015

The dealership had a lot of inventory, and had the perfect car for us with all the bells and whistles!! Very pleasant experience. I am telling my friends to go there.

Jeff B

27 de oct. de 2015

My service advisor kept me updated on the progress of the repair while I watched the game on the big screen. Nice comfortable waiting area with complimentary wifi, water and coffee. Exceptional Service!

SKW4142

26 de oct. de 2015

Your service staff is excellent. They have always been friendly and gone out of their way to be of service. It's all about taking care of the customer and making you comfortable and confident that the service you receive is the best.

vbecherer45

23 de oct. de 2015

I dropped off my car and was taken to my site of employment. My car was ready at the time I had requested. Thank you!

GRAMS75

21 de oct. de 2015

Waiting room very clean and comfortable. Good coffee. Travis check to see if I was okay in the waiting room. Thanks.Employee was Travis Shaffer.

valkalug1959

20 de oct. de 2015

First service adviser I ask help do not want work with me. Adviser who was working with me did not know history of service of my car, did not know my warranty terms, did not answer on my questions I ask by e mail after service.Multipoint inspection was not performed or performed formally, because tire pressure was showing to me incorrect, condition of my fluids was not checked - offer to me change transmission fluid, witch I change couple of months ago.After warranty repair performed in this service center, found 2 inches scratch on my steering wheel

BARBOETTING50

19 de oct. de 2015

Quick service. Review of what was done. Recommended when I should consider replacing tires. Appreciated the snacks and the waiting room and the free WiFi.

weathersrn

16 de oct. de 2015

The dealership was very friendly and professional. We are very pleased with the transaction.All the staff were very knowledgeable in their field. We would recommend the dealership.

bl5boys

16 de oct. de 2015

Short turn around time to get my oil changed so I could move on with the rest of my day. Waiting room is comfortable with good coffee.

Tara

15 de oct. de 2015

Love the shuttle service, and the attention to detail is great! Would highly recommend! I've purchased 4 vehicles from Autoplex, and will return! Great deals and great folks!

jackandangela041113

13 de oct. de 2015

I got super fast oil change! No hassle at all! Called 20 min. ahead of time and they were able to get me in no problem! Awesomeness!

DON_ITTNER

13 de oct. de 2015

diagnosed problem and repaired and had it out the same day, had a mouse build in the air cleaner and was able to clean up, replace air filter and get us going

COPELJ

12 de oct. de 2015

Oil change and tire rotation. All went well and was done in a timely manner, will definitely take my truck there again to get future maintenance done.

Kam

12 de oct. de 2015

I live in Columbia drive an hour to come to this service department (over Columbia's) because the staff have always been friendly and knowledgeable; they have yet to be over bearing and try to force me into purchasing something I did not come there for, or fix something that does not really need fixing. . They are on top of it in regards to any questions you may have and johnny on the spot to help you once you arrive. I have worked with Brian each time I bring my car in for service and he is extremely polite, helpful, and has always answered any questions I may have had.

msbsky

8 de oct. de 2015

Great customer service by all staff. Hassle free and time spent in purchasing was very reasonable. Went out of the way to find the specific vehicle I wanted.

ghrenko

6 de oct. de 2015

I recently purchased a vehicle from Nissan of Jefferson City. There staff was extremely helpfuland forthright. Great senses of humor and really know what they are doing. I would recommendto anyone if you want to purchase from professionals go to Nissan of Jefferson City.

margo.corley

5 de oct. de 2015

Good overall but they still can't clean windows. Still as streaked as they were when I came in. Friendly sales staff, asked what I wanted done.

Carols

5 de oct. de 2015

I drop my car at a round 9:am for oil change and to check the noise that was coming from the front and other concerns. My appointment was at 10 am. I Never received a phone call to let me know what they found and I had requested to be called. I went back after 12 :00 pm to pick my car and it was not ready. I had to Waite for another 25 to 35 minutes. To make it worse. I had to go to the parking lot and find my own car, clean it up (remove all the cover on the set and floor . To sum it up very poor customer service, and I feel like I was treated as a number and not a customer. Caroline,

jsweigart

3 de oct. de 2015

I appreciate the service that I received from Jacob Warren as my sales representative. He was alwayscourteous, never pushy or disrespectful , he knows the products he was showing me, answered all ofmy questions and concerns. I would purchase another vehicle from him and will send any of my friends or associates to him. From the very beginning when we met at a conveince store I asked himabout the vehicle that he was driving, he showed interest in what I might be looking for, he invited meto visit his dealership, he showed me his own vehicle and was very proud of his vehicle. I consideredthat to be very favorable to his interest in assisting me but also representing the product that he sells. Youdon't find that very often these days. I would highly recommend him for any promotion you might have with him in mind. Thank you for hiring only the best representatives for your great product!

BKURTZ0

1 de oct. de 2015

I brought my husbands 2014 Nissan Titan in the week before to have oil changed, tires rotated, and transmission flushed. Well, when it was time for me to leave I was pulling out of the dealership and noticed the transmission wasn't shifting correctly. I thought may be the fluid have to have time to work its way through the transmission so I drove the truck home. The next day my husband drove the truck to work and had trouble with it shifting. I drove the truck to the dealership on 9/29/15 and Shanna is our representative and she made sure that we were taken care of. She was so thoughtful and I feel like she had put herself in our shoes and she treated us the way she would want to be treated if she were in the same situation that we were in. The service manager even set down beside me and explained to me that when the transmission was flushed the tech didn't let the truck warm up and add another quart of fluid. So that was the problem, they fixed it and I went home. Thank goodness for Shanna, don't know if we would have had as good of experience without her. Thanks Shanna

oxenhandler1

30 de sep. de 2015

Fast courteous and professional. Shawna made arrangements for me to pick up my car early. Had a slight mix up at pick up time that was also resolved to my satisfaction.

smarlutz

28 de sep. de 2015

was promptly received, earnette smith opened door for me, (handicapped, age 82), polite and listened to my presentation of auto needs. I came in to just look at autos and check prices. had been working on farm and clothing was dirty and I had a two day growth of beard. while a competitive dealer ignored me as a waste of his time on this hot day, your staff treated me with courtesy. the price he quoted me seemed fair, and I asked if a better price was available if I bought more than one. he discussed this with the manager, with the result that I purchased four cars, cash deal.

FLINTFAAJ

26 de sep. de 2015

It's one of the place I ll always want to go back to. They influenced my purchase recent because I didn't want to elsewhere. A very friendly environment and nice folks to get along with.

gdougclark

25 de sep. de 2015

Our salesperson was extremely cordial, knowledgeable, and able to work with us to get us the deal we wanted. We enjoyed to overnight test drive, which we feel enabled us to make the decision to purchase the vehicle.

GARYSANDERS.88KEYS

25 de sep. de 2015

I've been in customer service all my life and the real test of any customer service individual is how they handle a grouchy customer. When I brought my car in for servicing on 9/23/15 - I was in such a mood. It it not normal for me to behave that way but I was grouchy and to be quite honest wasn't very polite to Tyler. How he handled the situation was done professionally and with great skill. I apologized to him before the the shuttle took me to work as I was unfair to be so grouchy to him (it was already a bad morning). He called back later to let me know my car was done and that he was having it washed too. That made my day. I apologized again and he said it's OK - you're fine. Of course I expect when I take my car in to have it serviced correctly. That's a given, but to have such a customer service professional as Tyler handle a grouchy old me in the way he did was truly above and beyond. I see with the changeover, there are new faces. Tyler is a MOST welcome addition to your service staff. My thanks to him and compliments also. I'm completely happy with my experience and do promise that I won't be grouchy the next time :) I would be more than happy to talk to anyone regarding my experience as I am VERY pleased. A HUGE thanks to Tyler for knowing how to deal with a grouch old xxxx that morning!!Gary

AEAGEE234

24 de sep. de 2015

I had a great experience while having my car serviced. Dave was very professional and had excellent customer service. I would highly recommend this dealership.

CDCJAZZ

19 de sep. de 2015

I recently bought car from Nissan of Jefferson City. The sales person was good. The finance was pushy about purchasing a maintenance plan. Want I found to be odd was that I was not given the title with lien release at the time of sale. I was told it would given to me in a few days.

TDJ

15 de sep. de 2015

Brian is always ready for me when I arrive early in the morning. He checks me in and gets me on my way as soon as possible. Always smiling and conversational, on top of being efficient. He keeps me informed during the day while my vehicle is being worked on and follows up with me when I pick it up to be sure everything is, not only fixed, but explained to me and covered by the warranty or discounted with any coupons I may have available in my service plan booklet. He is on top of his game and I will keep bringing both vehicles I purchased at this dealership back for service as long the competency and friendliness that Brian displays is always the benchmark.

WAYNEFISHER573

14 de sep. de 2015

The employee told me oil change jumped from 25.00 to 38 because of new oil that lets you go 5000 before next change. The 5000 change has been around for a few years. He tried to insult my intelligence.

rustyatcatalpa

10 de sep. de 2015

Making my appointment was easily accomplished over the phone. But, I FORGOT it! I was able to reschedule for the next day....and I remembered. A FEMALE service person greeted me and noted that I wanted an oil change. There was a "free ride" back to work with a nice man who dropped me off in front of the office door. Later in the morning, the service lady called and suggested that I needed by brake fluid changed -- it was dirty. I agreed; however, I've never in the 30 years of driving a Nissan had my brake fluid changed....At four p.m., the driver was at the door of my office to pick me up! Again, a nice chat about baseball going to the service center.A good day -- fine oil and brake change -- was had by all!

mpaynter7

5 de sep. de 2015

I would like someone to contact me regarding my recent service with the Autoplex. There were times where I felt like the services could've been better and that the communication regarding services on my newly purchased used vehicle could've been better to help me be included and updated on what was going on. Through this process there were struggles with having a single point of contact with me and I had jumped from different individuals trying to gain infromation about my vehicle. The most amount of information I received from one individual was Justin - service manager at the Kia store, and even then he only had limited information as our vehicle was not purchased from Kia and was from Nissan. I also had concerns regarding services but I do understand some of the processes needed in order to run proper diagnostics and have my vehicle fixed.

fromthelake

2 de sep. de 2015

We were treated like family from the time we got out of our old car till we drove off in our new one. Very happy with Amanda, she took time to explain all my questions.

dwesthoff

2 de sep. de 2015

They were very thorough in explaining the cars. I was able to test drive different vehicles and the staff was friendly, I never felt pressured. The price was negotiable and I was happy with the overall experience.

ben4

1 de sep. de 2015

After visiting the Jefferson City Dealership with Mark Maher, sales Consultant, we discovered that they did not have the vehicle that I was interested in. I was then assisted by manager Mike Ruble in the hunt to find me my desired vehicle, During his search, Mike made sure I was kept informed of the progress during his search. When it was all said and done he found the vehicle that I was looking for, it also included some additional options that made it even more special. I would like to say, Thanks to Mike Ruble and Mark Maher for all their hard work.Mrs. Bennett

TPERREY

31 de ago. de 2015

Service depart cleaned service writer professional helpful. No wait got right in. Waiting room clean told me what I needed done in the future. Would come back

DBS_498

31 de ago. de 2015

I recommend the staff at Nissan in Jefferson City. They know my vehicle and check out everything on each visit so that I'm safe when driving the amount of miles I do. Facility is clean while you are waiting, have used the shuttle service in the past and it is great as well, driver is friendly and gets you to your destination safely. Prices are reasonable as well.Next time you need a service on your vehicle check out the shop at Nissan Jefferson City part of the Jefferson City Autoplex.

rogueowner1

31 de ago. de 2015

We had an excellent experience buying our new Rogue. The salesman was extremely knowledgeable and patient with all of my questions. The staff got us in and out as quickly as possible.

cayrock1

28 de ago. de 2015

Salesmen were great and not too pushy, seemed honest and answered all my questions and helped me compare models. The cars were very clean and full of gas.

deercoy124

28 de ago. de 2015

Felt like they were trying to do everything they could to locate the vehicle we were looking for. Totally enjoyed working with Earnette and his effort to help us. We felt he went the extra mile for us which is more than I can say for Joe Machens Nissan of Columbia.

JZAMKUS

27 de ago. de 2015

Great care and time management. Said it would be 90 minutes completed in 60. Very polite and clean area to wait. Would recommend to anyone who asked.

KJSCHULTE18

27 de ago. de 2015

it took a little bit to decide witch rogue I wanted but in the end it was worth it. I like my new rogue SL.

denkar

27 de ago. de 2015

I had certain request of my wants and how I wanted to pay for the car. I was given different ways of getting what my needs were.

ebertdeanna

17 de ago. de 2015

Very good customer service. I didn't wait to long for my car to get oil changed! The time they promised me it would be done was done earlier then that.

SCHEPKER.HOME

11 de ago. de 2015

I needed warranting work done on our 2012 Nissan Altima. Brian was very friendly, cooperative and helpful in getting the repairs made to our vehicle. He was flexible in scheduling and knowledgeable in the work I needed. I was very satisfied with the work done by Brian and the team at Jefferson City Auto Plex Nissan.

SHEILAHOHENSTREET

10 de ago. de 2015

I worked with Brian Schneider to schedule a recall repair & he did a great job for me. He looked for other recalls to handle potential issues in 1 trip & did a great job explaining recommended maintenance my vehicle was due for, along with costs. Everyone was friendly & the courtesy shuttle driver was very nice.

MCGREGR123

8 de ago. de 2015

As always, service was completed as requested and on time. The service men could not be more friendly and helpful. Will definitely return for all my service needs.

LADYMADONNA60

7 de ago. de 2015

Fast, courteous service. Nice waiting area, sunny, large, TV available. Water also available to customers, which was nice. Greeted with a smile and genuinely seemed interested.

STHOM025

5 de ago. de 2015

Excellent customer service. Tyler kept me informed on the status of my vehicle. Was very kind and courteous. I would highly recommend Jefferson City Autoplex Nissan.

MPORTER5972

4 de ago. de 2015

A+ service! Fast, friendly and kept me well informed of my cars progress. I was very pleased with the workmanship and price kudos to this team!

SMD

3 de ago. de 2015

I worked with Nathan Hays for awhile to find the right fit for my needs and my budget and he was very patient, kind, and never pushy. I have no doubt I drove him nuts with all my questions, but he was respectful and understanding. I would highly recommend anyone interesting in purchasing a car to work with Nathan.

angiejohnson198106

3 de ago. de 2015

I have a strict budget and Keith was great in helping me find a car I love that I could afford. I would refer my friends to this dealership.

tyre5

30 de jul. de 2015

Great experience! Damien was very patient with me. I went in thinking I was going to buy something completely different then what I bought. I love my Juke!

V_QUAIL

30 de jul. de 2015

Came in for oil change on the juke.Staff is always very friendly.Service was done quickly so I could get back to work. Thanks.

heather.lang80

29 de jul. de 2015

Very helpful in buying my new car, made a customer out of me. Keith was a very nice salesman and checked on me nurmorus times during the process.

KMCCUNE0

29 de jul. de 2015

I was well pleased with the service, customer relations, and timeliness when I brought my Nissan Altima in for regular maintenance. I'll be back again.

RICKAFALK

29 de jul. de 2015

Always quick service, professional and friendly, and specific when speaking to me. Explained everything done and what I need to do on my next service visit.

Mel

27 de jul. de 2015

The service advisors were outstanding and gave excellent customer service!They went above and beyond especially Travis! I would recommend this service dept without question.Thank you

SAMLEANNE143

25 de jul. de 2015

I had recently purchased a new rouge and came into the service dept for a tire issue. Staff was very friendly and the attendant, Tyler, was very helpful. Thanks for a good first experience.

SAMSONJM1

24 de jul. de 2015

I love my service advisor. He takes great care of me and my car. It's important for me to trust the person I'm giving my car to for any service and repair work and I know that Brian is that person! Thanks Brian for always taking great care of me and my car!

FORCK6705

24 de jul. de 2015

Brian took care of the transaction. It was easy to schedule the appointment. Brian was welcoming and attentive to the service requested. Another serviceman (name unknown) was inspecting the car while Brian was completing the paperwork. There was no wait. The car was ready and waiting at the time expected. Your service staff is very friendly and accommodating.

STEVENJEN94

23 de jul. de 2015

I recently wanted my car looked at for some minor things that I noticed were not working correctly. I was taken seriously and they looked at the various details and fixed them quickly. I appreciate them getting the work done in a timely fashion.

DRJOHNSON720

23 de jul. de 2015

As a woman I appreciated the service I received. I never felt that my gender kept Brian Schneider from listening and addressing my concerns. The mechanic fixed the problem with the brakes. No more noises!

Bill - Laurie, Mo

23 de jul. de 2015

Mark was very patient and very helpful. He was willing to take the time and make sure I was satisfied. I am very satisfied. Thank you very much!

gerald.jasper

23 de jul. de 2015

The staff was all excellent. Earnette and Rachel were the best sales representatives I have ever dealt with. They did not pressure us and they were both very professional. If you are looking for a car I recommend you go to the Jefferson City Autoplex and ask for Earnette or Rachel. We love our new Nissan.

ampi_burgos

22 de jul. de 2015

Our experience at Jefferson City autoplex was excellent. Jacob Warren is very professional and knowledgeable. Would recommend to anyone and would buy another vehicle in the future.

DZCRAWFORD

22 de jul. de 2015

Got in right away, service rep Brian was awesomely attentive. Only had to wait maybe 45 min before every thing was all said and done. Would come again.

LAVETABUECHTER

21 de jul. de 2015

I purchased my 2014 Pathfinder in January of 2014 and have had the bestservice possible by Travis and other employee's in the service center.Thank you, LaVeta D. Buechter

Pam

21 de jul. de 2015

They helped me to find the perfect SUV that fit my family's needs. Josh sat down with me to see what I wanted to in a SUV. He was very knowledgeable of the SUV. He also helped me to find the SUV that fits with our budget. I highly recommend purchasing a vehicle of Jefferson City Autoplex.

RCORDIA

21 de jul. de 2015

We always get friendly customer service...that's why we choose to have our vehicles serviced here and buy our vehicles here too! We have been customers for over 8 years!