rgr1ce

2 de dic. de 2016

I recently took my 2015 GS for 20K mile scheduled service. Setting the appointment was easy, and the scheduler was able to work with my scheduling needs. The service promptly began within minutes of my arrival. John Barecky (Certified Service Consultant of record) displayed his usual level of exemplary customer care and concern, kept me informed of the service progress, and returned my car to me washed perfectly. NP Lexus of Dominion is a class act, and is the product of their exceptional, professional team members. John is predictably on his game each and every time I bring my vehicle in for service. Thank You!Rodney Rice

SD

14 de oct. de 2016

I just traded in my Mercedes for a Lexus 300h. Sales manager, Todd Vagi, worked hard to earn my business and my trust. He went out of his way to make sure that I was completely satisfied. In the auto sales industry professionalism, ethics and trust are not easy to earn. Mr. Vagi is a wonderful example of these qualities. And thank you also to Cory Holland who attended to all of the little details that matter. Dr. D

AFColRet

19 de ago. de 2016

We recently purchased a Lexus RX 350 from North Park Lexus of Dominion. Our original plan was to go thru our banks car buying service, but at North Park Lexus of Dominion we found the exact RX 350 that we wanted (colors, features, options, etc.) We had expected that the prices would be much higher than competitors. WRONG! We were able to get a better price than the car buying service offered -- and, from a dealer much closer to home.Our salesman, Frank Pace, was very professional and accomodating. No pressure, etc., which made the car buying experience extra special. Frank ensured that our requirements, desires and needs were met to our satisfaction and then some. An extra nice touch was the gift of a basket of goodies -- a touch of class! Frank was excellent at following-up to ensure our experience was positive in all respects.The facility at North Park Lexus of Dominion is absolutely First Class! Viewing the photos of the facility on the web page does not do justice to seeing the facility in person. Not many superlatives (e.g. rustic luxury) can accurately capture the appearance and ambiance that one experiences while there. All of the employees weve encountered on several visits were professional, friendly and helpful.If you are like we were -- ready to move up to automotive state-of-the art design, technology and luxury -- we highly recommend that you visit North Park Lexus of Dominion -- and ask for Frank. You will not be disappointed.Jim and Sharon Zartman San Antonio, Texas

Mustang

29 de mar. de 2016

The title says it all! Had an issue with trade in manager otherwise rating would be a five... Mike was class class, and more class

Asalinas

22 de oct. de 2015

Everyone was friendly and knowledgeable. Also excellent experience the dealership was super clean KUDOS for housekeeping. Keep up the good work. Thanks Ms A Salinas

rgr1ce

25 de jun. de 2015

I just purchased a new Lexus from this dealer. Without any reservations, the purchase experience was both professional and exceptional. See Rusty Vaughn or Kent Patterson for assistance in selection and working a favorable deal for you. Customer care begins on your arrival, and awaits you on your return. Lexus builds a great vehicle, the staff at North Park Lexus at Dominion is what sets this dealer many miles ahead of any other dealer in the Southwest.I will be back for my next vehicle replacement in the coming months.Rodney Rice

dwhitleyrealtor

24 de ene. de 2015

Our entire experience was exceptional from beginning to end. Our sales specialist, Jamie Brennan, welcomed us at the beautiful NP Lexus at Dominion dealership. She helped locate the exact vehicle we were looking for, made the purchase process painless, and delivered our new GX460 expeditiously. We couldn't be happier with our experience, and would highly recommend Jamie Brennan to anyone in the market for a new vehicle. We will continue to be long-time Lexus customers thanks to the superior service they provide!