George Mastarone

11 de nov. de 2021

First off, after our last inspection, we drove off with a tire pressure monitoring system failure that we hadn’t had before. It hasn’t worked since. When driving off this time the heater fan noise increased substantially. (We had mentioned that the fan was making noise but didn’t want it worked on. Two days later it stopped. Coincidence)? On the way home we noticed an engine light warning. We stopped at Advance Auto Parts to find engine variable valve timing solenoid exhaust bad. I called your service guy who said they checked for error codes when we came in for inspection and we already had those codes. He said they checked for codes so that they couldn’t be accused of messing with vehicles. However, we were not told about having those error codes! That somehow doesn’t jive, does it? After getting home an air bag warning light came on that we never had before. Go figure! We paid big money for extended warranty for the auto we purchased from North Star Buick. Shortly before it ran out we called to find out when it actually expired. We were told we were good for another year. Was that information made in error or was it a lie? Regardless, we weren’t able to have repairs made which we had paid for. Has it been worth traveling 40 miles for a free inspection? The resounding answer is NO! To be sure, we will never do business with North Star Buick again. That, you can count on. Will we recommend North Star Buick to others? What is your best guess? That is a rhetorical question. We don’t ever want to hear from you again. Be sure to take our email, address, and phone number off of your notification list.

Stefanie Coburn

13 de oct. de 2021

I needed major repairs in my Chevy Equinox. Jake from Services was very honest with me when he called me with the quote. Gave me the max I would need to spend. When he called to tell me it was ready, he gave me a full run down, even having repairs on items that were covered under warranty. When he read me my total, it was $500 less than I was expecting. My car is running fantastic. I felt Jake was really honest and helpful. I will definitely keep bringing my Chevy to this shop for any future service.

Christian Champagne

27 de oct. de 2021

The folks at North Star were amazing! I came in from out of town (Colorado!) because they had the best prices. The customer service was top notch, they had me set up with a ride, had my paperwork ready, answered all my questions and concerns, the car was better than promised, and I was in and out the door in under 45 minutes! Nick, Todd, and the team at North Star were great to work with - highly recommended!

Sara Fuge

1 de oct. de 2021

I just bought my first Chevrolet Equinox yesterday from North Star Buick GMC. From the moment I walked in the door I felt like I was part of the family, everyone was so friendly. My salesman was Brady and I must say he did an outstanding job!! He was very knowledgeable. I drove almost 2 hours to their location and I would do it again!! Thank you for a wonderful experience!!!!

hello howdy

15 de oct. de 2021

In all honesty, the car buying process is very stressful. The only issue I had was the used car manager gave me a low ball offer. I know this is part of the process but let’s do better. Overall I am happy with the vehicle. So I will call it a win.