Kevin Webb

11 de dic. de 2013

In my book, "great" ratings in all categories are hard to earn as there should always be something to strive for...In this case, I can't honestly give anything lower. I'm sure the "bar" will remain be set high enough to maintain this standard. My wife and I had fairly quick interactions with Scott and Stan which goes to prove the efficiency and professionalism at the way our deal was processed. We had more interaction with Todd (being our sales representative) and both Angela & I have discussed after meeting Todd for the first time and afterwards how we appreciated his attention, courtesy, professionalism, responsiveness and follow-up. We would definitely recommend Todd and Northtowne Lincoln to anyone desiring to purchase a vehicle. We look forward to our relationship with Todd and the dealership into the future. Kevin Webb

DG

15 de nov. de 2013

I made my first new car purchase at this dealership and after an unfortunate accident I returned to buy a used car. The customer service is outstanding and they entire staff makes the process simple and easy.

Marci M

28 de oct. de 2013

Northtown Hyundai did an excellent job of replying right away as soon as I contacted them through Cars.com. They were also very willing to work with my budget and that says ALOT about a car dealership! They also did a great job of following up with me and making sure that my car needs were met and that I was happy with the service they provided. Thanks Cars.com and Northtown Hyundai!

Kimberly D

17 de oct. de 2013

I found the team at Northtowne Fiat to be very knowledgeable about their automobiles. Anthony made buying our Fiat much less stressful, because of his outgoing friendly personality. He was very easy to work with, and I would recommend his services to others searching for a Fiat. In fact, every team member I encountered was very friendly and professional. I found purchasing my Fiat 500 Abarth a very pleasant experience. Keep up the great work Northtowne Fiat team! Kim Deiparine

404NTFD

8 de oct. de 2013

We had a great experience at this dealership. No hassle, no pressure, and I felt like they really went out of their way to give us a great deal. We walked away feeling very positive about our experience at this dealership and our decision to work with them. We totally intend to work with these guys for any further car services/purchases.

John Thomas

1 de oct. de 2013

I have worked with Nick & John on the last 5+ Mitsubishi cars that I have purchased. They are both excellent in their field. Both understand the client and work hard to find the perfect car and purchase plan that fits the clients wants and needs. I have leased and purchased my cars and in all situations I came away feeling that got the best car at the best price on the best plan. John Thomas

Mckenzie1177

17 de sep. de 2013

Colton did everything for me over the internet, text and phone. He went out of his way to contact me on a Sunday - his day off!! By Monday at noon he had the deal done, financing secured and my vehicle ready to pick up. I have never had a purchase go so smoothly and I was very pleased. I got everything that was important to me at a very fair price. I highly recommend that you ask for Colton Wells if buying from Northtowne Mitsubishi.

Mike and Liz

30 de ago. de 2013

We went to the dealership on a closed day and found the one we wanted to purchase, then we called and spoke to MAC Mulkins about the vehicle. I went in and test drove everything from a POP to an Abarth, which he nicely had ready for me when I came in so I could experience each of the types of Fiats available. We also conveniently were able to put in a credit application online and Mike Snyder handled the trade details with professionalism and courtesy. Then I brought my wife in the next day to check out the cars and once again, Mac had the same three cars available so she could experience them and we could finally choose which one we wanted. There was no pressure whatsoever, and this has to be the easiest, most professional buying experience we've had in the last 30 years of car buying, right down to picking up our car, signing the papers with Shane and driving off into the sunset. Another bonus has been the follow-through from Mac something we've never had at another dealership. We will be back and refer our friends and family to Northtowne. Mike & Liz Johnson

Tina and Darrell Rusher

25 de ago. de 2013

Without a doubt the best experience we have had in buying a vehicle. Our salesman, Colton Wells, was very friendly and worked quickly in finding us the vehicle we wanted within our budget. He was extremely knowledgeable about the Outlander. as well as other vehicles we discussed.. He was very sincere, and never made us feel like we were being pushed in purchasing a vehicle. I just cannot say enough good things about him. He even set up the radio with my phone which was awesome; I didn't have a clue. He really impressed us. The Finance Manager, Shane, was also very helpful and was able to find financing for us in a timely manner . We were also pleased wtih the different options he offered us. We definitely will recommend Northtown Mtsubish to everyone we know. This is truly the Number One car dealership we have ever done business with.

commuter

10 de ago. de 2013

Dealership failed to include an id/od in packet of info or car. Had to return to dealership to get one to tag my car. Inconvenient error on dealer's part. Otherwise was a good purchase as they worked with Northtowne Hyundai salesman when another car fell through. Just make sure you check them on paperwork.

JRichardson3

30 de jun. de 2013

This was the fourth dealership I went to, looking for a good upgrade from my first car. Before coming here, I had to talk with dealers who told me that Kelley Blue Book wasn't used in the Midwest, dealers who wouldn't budge at all on prices, asked over the sticker price, and couldn't explain why their cars were priced the way they were. We came here on a whim after visiting Van across the street, and boy am I glad we did! Colton immediately pointed us in the direction of a car that was both the style we were looking for and in our price range. He was very honest and helpful as we considered this car, and negotiated with us to find a price we could both live with. He did everything in his power to help us buy this car. After dealing with salesmen who did nothing but lie to us and try to cheat us out of our money, it was refreshing! I would definitely recommend this dealer to friends, and if I decide to buy another used car, this will be the first place I go.

J.D.

5 de jun. de 2013

I had a really good experience with Sean. He was knowledgeable and helpful thru the whole process of buying my new outlander sport. All the staff at the dealership were friendly and nice and made you feel right at home. I definitely would recommend Sean and the dealership to anyone!

Charles Miller

22 de may. de 2013

My expierence was unbleavable. As soon as i walked into the door i had Sean there to assist me in purchasing my new Mitsubishi. He went through to try and get me the best deal with no hastle. After purchasing the car he went through and showed me how everything worked inside and out.

Chad & Tracy Pfeffer

3 de may. de 2013

The service I received was more than one could ask for.. Colton met all my needs and demands and did so with confidence. Thank You! Colton and his side kick "Carl"

Bass Hunter

9 de abr. de 2013

Worked with Jason at Northtowne Mitsubishi. viewed Mazda, Hyundai and Mitsubishi. We were still looking so Jason suggested we visit Northtowne Suzuki he knew what we were looking for and thought we should look at the Suzuki SX-4. There was No pressure all the information we needed to make a decision was given freely; we took the information we had gathered and went home to "sleep on it". We visited two more dealers in the area other brands similiar cost, size and admenities. I don't know if it was the car or the place, I have bought with Northtowne before that may have been the deciding factor. Showed up 3 days later and Nick answered my questions and sealed the deal. Shane was quick to get the paper work done even remembered me from that previous purchase 2 years prior. Nice place good people I'm sure we will do buisness again!

Chrystal

9 de abr. de 2013

Anthony was very knowledgable and helpful in helping us select at Fiat. So much so that we bought 2. The credit department bent over backwards to make all the numbers work.

Michelle

19 de mar. de 2013

Very impressed with the whole dealership sales department even the head boss went above and beyond. Paul was great to work with and we were able to drive home our vehicle dispite it buried in snow. Thanks to the whole crew who took shovels out and dug out MANY vehicles just to get to the one we loved. Paul Reeves rocks!

Alabama Doug ROLL TIDE!!!

14 de mar. de 2013

I would highly recommend friends and family about the way I was treated at this dealership. Everyone was friendly and answered my questions that I sought answers too. Anthony didn't try to make a sale or force a sale there wasn't any pressure at all. My son and I drove the car and I got to take the car home and get my wife and she came back with me to the dealership. I was impressed by the business like atmosphere but a casual and friendly type approach that Anthony used. I like him. Thank You Anthony for your help and assistance in my buying my new car. Sincerely, Douglas H. Hallmon Jr.

Fred Ford

12 de mar. de 2013

My experience was by far second to none I have ever experienced. Anthony my sales person was very knowledgeable, professional and never pushy. The whole experience was a delight and I would recommend them to others that are interested in purchasing a new car.

Deb G Happy Lady

9 de mar. de 2013

I was looking for a car and Sean was very helpful and patient. I had been to the Dealership a couple of times looking at cars. I had my Eclipse serviced there and was very satisfied with the quality and service. I had planned on getting another Mitsubushi but the Mercury Milan was more of what I needed now. Shane handled the financing and was very good. Overall it was a quick and painless experience. Very pleased.

So excited Mindy

17 de feb. de 2013

We looked around and was given details about each car by Mac. He was not available the day we actually purchased but he referred us to Gabriel. Gabriel was present but unavailable so Anthony was the associate to help us into my new car. He worked two days straight and on the third day I owned my new Fiat. I love it and will recommend this dealership to everyone I know. Thank you again everyone!

GotADeal

30 de ene. de 2013

My car-buying experience at the Northtowne Dealership was a breeze. I was able to take my time and compare similar cars on the market. I found that the Northtowne Dealership had the best deal going in the area. I am very pleased with my car and would recommend Northtowne to anyone looking for a good value for their money.

Angie Emmendorfer, New 2013 Lincoln MKS

16 de ene. de 2013

Overall, Paul Reeves kept in touch with me and I told him what I needed; he listened and I purchased my new 2013 Lincoln MKS. Paul is an Excellent Sales Consultant and he delivers what he tell you!!!!

Angela

12 de oct. de 2012

We had shopped at 5 other dealers in the over the past two days -- and this was our best experience by far. Sold! Thank you, Colton, for knowing EXACTLY what car we wanted and selling it at the VERY best price!

Dewayne Knott

9 de oct. de 2012

The service we received at Northtown was comfortable with no high pressure. The sales staff were friendly and helpful throughout the buying process. Financing was a breeze and the sales area was clean and well maintained. Their coffee was good, too! :-) I'd recommend the dealership to any of my family and friends.

Carolyn Rose

29 de sep. de 2012

I bought a 2012 Outlander Sport from Colton Wells. He is very good at what he does and he will help you with anything. He will make sure that the car you are looking for fits you and he will make sure that you like it. Thank you for helping me find a new car. I love it and I will be buying from Colton at Northtowne in the future.

unsatidsfied customer

28 de ago. de 2012

Bought a car 5 months ago from the mitsubishi dealership. During the sale i inquired if the car had body damage or was in an accident but he confirmed to me that it was not since its only 2 years old and of a lease. He also talked about how this is the best car on the lot. Since I had to have a car to go to work the next day and since it had clear title I bought it. 3 months ago the CD started acting up so took it to the shop. They said they will check with mitsubishi on the part and called me back. I have never heard from them since and it is still messing up. then 1 month ago i tried to trade the car in only to find out the car was in a collision from the dealership i tried to trade it in to. They sold me a car full price as excellent condition pocketing 5000 from me eventhought they knew it was hit and lied to my face. The final result. I am going thru a lawyer to try to recoup the difference. If I was you I would never ever go thru them to buy or service a car ever again. Also be carefull on service car if they want you to fill the gas tank and they say they will refund money because I spend $50 on gas while i had the rental car and all they told me we can only refund $20.

Like the Car Not the Dealer

10 de feb. de 2012

Be very careful. The ad here on Cars.com for the car I purchased from them said it had Bluetooth. This was in the "Seller's Notes" so THEY put it there. The Kizashi SE does not come with Bluetooth. When I pointed that out to the agent he said he'd "throw it in for free". Later when we came to an agreement on the final price (with trade in), I asked again about the Bluetooth and he bailed on it. Very disappointed they don't back up what the advertise or verbally offer.

APerry

12 de dic. de 2011

Very pleased with the experience I had with Northtowne Lincoln. Paul Reeves was great to deal with and he also helped me locate a shipper to ship the car to me in Maryland which was a big help. The professionalism and courteous manner in which Paul Reeves handled this purchase was very pleasant as he took many step to ensure every need was met. Paul also mailed the hitch balls to me that were inadvertently omitted from the delivery of the Toyota Tacoma Pick-up. Thanks Again Paul!

Fiat Lover

8 de dic. de 2011

Everybody was friendly and knew their cars. Thank You Nicholas