Satisfied customer

30 de mar. de 2016

Was it worth the drive! A resounding YES!! having spent a good 3 weeks in search of a lightly used Honda Odyssey in the Orlando area I decided to drive to Port Richey ...glad I did. Not only was I able to find the car I wanted,the dealership was a pleasure to work with. Having done extensive research ,visited way too many other dealerships. I can honestly say this was the best experience . Not only do I feel I received an honest & fair price I was treated with respect, professionalism and amazing service from Lily Swensen, Shane Torabi and all I encountered while at the dealership. So how does one get a car from Port Richey to Orlando ? they delivered to my door the very next day!!! Thank you Ocean Honda

Candy

29 de ene. de 2016

Have to thank A.J. for making what is usually a painful process, almost enjoyable. He seemed to understand exactly what I was feeling and needing. I was moving from many years of Volvo ownership to Honda. Scott was also very personable and welcoming. Thank you

Magda Perez

6 de ene. de 2016

For the last four years Ocean Honda have provided us with the maintenance of our 2009 CR-V. In all visit the person that has taken care of us has been Tammy Garrison. This lady always has given us an excellent service. She is professional and courteous. She has provided us with good advice and willing to help you on any service need. We encourage her to continue with the excellent job.Thanks. Fernando& Magda Perez.

BOYCOTE OCEAN HONDA

4 de ene. de 2016

PULLED INTO THE PARKING LOT AND HAD ONE OF THEIR VANPIRES ( SALES REPS) TAPPING ON MY WINDOW BEFORE THE CAR WAS STILL RUNNING. I DON'T WANT A PLACE THAT OPERATES LIKE THIS.

Al and Kay new Florida residents

9 de nov. de 2015

Ocean Honda of Port Richey team exceeded our expectations. Buying products is not always about price, but it is about the EXPERIENCE. Scott Harlib, general manager, leadership and management skills has developed a team that is dedicated to customer service, building relationships, and making the customer comfortable in the process. I highly recommend this dealership and am confident you will achieve your goals and have the best buying experience in your lifetime.

RWilliams

24 de oct. de 2015

I took my Honda Accord in for a regular oil change and maintenance. From the time I arrived until the time I left, the customer service was outstanding. In particular, I want to mention how helpful service advisor, JR Disbrow, was to me. It was early morning, and I wanted to go somewhere nearby for breakfast. He went way above and beyond and drove me about a mile to a local restaurant. Then I called him on his cell phone when I was done and he picked me up! It was super nice of him! I will definitely go back for service and also when I need to buy another vehicle. JR is an excellent ambassador for Ocean Honda!

Mr. S.R. Heller

7 de oct. de 2015

Today I leased a 2015 Honda Civic LX. My salesperson was Carlos Gonzalez. My finance person was Shane. Both of these men were true gentlemen. In my more than 50+ years of buying/leasing vehicles, I have never been treated with so much courtesy, professionalism and just plain general kindness. I made an excellent lease deal with the most minimum amount of negotiation. I was also given an excellent appraisal on my trade. To Mr. Scott Harlib, Manager of Ocean Honda I would like to extend my "kudos" to you in regards , not only to the performance of your staff but also to the "cleanliness" of your dealership. Your car lot , your showroom, your snack bar, your restrooms, the sales peoples desk areas, the customer's waiting lounge and even your windows on the entire building were all "IMMACULATE"! Being a retired businessman , myself, after more than 54 years in my own "multiple " businesses, ranging in everything from service businesses, to retail businesses, to manufacturing to sales to hospitality I can honestly say that your dealership deserves not five stars but in my book they rate a TEN!

Mark

27 de sep. de 2015

Very easy and respectful buying experience at Ocean Honda. I just purchased my second vehicle there, with AJ Lopez as my salesman. AJ treated me with respect, and did not play any of the usual car dealership games. On both vehicles I purchased I got exactly the vehicle I wanted, at the price I was willing to pay. Also the financing portion of the transaction was quick, and again no funny business. I would recommend Ocean Honda to anyone who asks me. I live less than a mile from another Honda dealership, but drove the hour to get to Ocean Honda because of the way they do business.

Amanda

22 de ago. de 2015

I went there to lease a new car, I got asked if I needed help right away. The sales people are extremely nice and attentive. My salesperson Rick, was great, went over everything in detail, took his time. Definitely a good way to spend my Saturday!

MATTHEW

15 de ago. de 2015

RICK HIRSH WAS THE DEARLER THAT HANDLED ME AND THE PEOPLE I CAME IN WITH. HE WAS VERY FRIENDLY VERY KIND GOT THE CAR I WANTED AT A VERY EXCELLENT PRICE ID LOVE TO SEND MORE PEOPLE HIS WAY. I GIVE A FIVE STAR SERVICE HE WAS VERY HELPFUL.

RandyJackson

16 de jul. de 2015

Just purchased a 2015 Honda Accord Sport today as an 'upgrade' from my 2013 Accord LX, from AJ and Ocean Honda. I am very pleased. It was a very easy, no hassle experience. This is the second purchase I have made from Ocean Honda and it was even better than the excellent first experience. They had the car I wanted, friendly negotiating and a quick pleasant close. I was driving my beautiful new ride in record time. Major Kudos to 'AJ' my salesperson. He is the Best! Thanks Ocean Honda!

april goodwin

11 de jul. de 2015

Rick Hirsh is the salesman who worked with us... He is seriously like a miracle worker. I have no idea how he made it so I could drive home in a car. I can't even get approved for a target card, but somehow I have a brand new 2015 Honda Hybrid. I kept running into all these road blocks with my situation and he just kept fixing everything that popped up. He also somehow got it so I could afford the monthly payments. I didn't like the original price for my payments but I got him to keep going down more and more until he got it so my payments are only 340.00 a month. ...He is seriously insane with however he does what he does.. but he does it and he does it well!! I highly recommend going to him if u are looking to buy a car... bc if there's any issue he will pull his magic tricks out and get u in... : )

SteveM

29 de jun. de 2015

Car buying is one of the biggest investments we have to make. And, we want to come away with a fair deal. Carmine D. at Ocean Honda helped me do that. He was a pleasure to work with and sets the bar for how sales people should represent themselves. Ask for Carmine when visiting Ocean. You won't be disappointed. Also, an honorable mention for Peter.

Dan

26 de jun. de 2015

Best car buying experience!! Scotty Hermann was an amazing sales man and did a great job for me! The whole process didn't take more than 3 hours. Took my trade in and gave me a great deal on that and drove off the lot with my brand new civic! I would recommend this dealership and Scotty to anyone!!!

littleroad

22 de jun. de 2015

Excellent people , especially salesman Efrain Alvarez. He is a good listener and acted promptly to understand what we were looking for and get the proper mgt. people in the loop to make our purchase happen very quickly and fairly.

ArmyVet Bri

15 de jun. de 2015

My Father and I have been going to Ocean Honda for about 5 yrs now for oil changes and any maintance needed. The Service Dept. is top notch (Chris Popielski my recommendation) and the mechanics are some of the best I've had expirence with (Chris Kringle) he knows his Honda's!! This is my choice for anything car related

edwardo martinez

8 de jun. de 2015

Best buying experience from Abraham Fourari at Ocean Honda in Port Richey, I wish I can we him 100 stars on this review, He is the best !!!!!!!!!!!!!!!!!!!

Ramon Gonzalez

8 de jun. de 2015

Chris Tighe was awesome!! he helped us out and we drove away in a new car within our budget

Donald Nigro

31 de may. de 2015

Have been dealing with Ocean Honda for over 2yrs, the only time we have allowed anyone else to help with our service needs our car was wrecked. The dealership dealt with the wreck and handled everything properly, but I will never again trust anyone in service but JR. He is the reason we keep coming back.

Jessica Few

31 de may. de 2015

I've purchased 5 cars from Ocean Honda, I will only deal with JR in service. He is wonderful, I'm sure my next 5 cars will also be from Ocean Honda.

AdrienneOdyssey

30 de may. de 2015

I am a longtime Honda owner. I have been to many Honda service facilities in multiple states. I have never found a better service experience than that provided by JR Disbrow at Ocean Honda. I drive past 3 other dealerships 60 miles round trip to have my vehicle serviced by Mr Disbrow. He is honest, patient, thorough, and extremely knowledgeable. The facilities and staff at Ocean Honda make having service done a pleasure rather than a chore.

Kathy

30 de may. de 2015

because I trust/respect/like JR Disbrow. He makes the dealership experience wonderful even guides me to sales when a new purchase is needed.

Gita Patel

30 de may. de 2015

Excellent service on current vehicles.....professional mannerism and reasonable pricing....will be purchasing my next Honda at this location.

Charles A.

30 de may. de 2015

We take four Hondas there for service from as far away as Plant City. Our service manager is J.R. Disbrow and I would recommend him to any one. Due to the quality of service at Ocean Honda we have purchased two of our cars there. The other two Hondas will be traded in there. I have taught my children that you can buy a car any where, but service work you can trust is very hard to find.

Jodie

30 de may. de 2015

I drive 52 miles (one way) to take my cars for service. JR is my service rep and he is top notch! He always has a thorough check over done, and if there is a lot of work to be done, he prioritises what needs attention first. JR has been taking care of my cars since I moved to Florida 13 years ago. I met him at another dealer and although it is much closer to me, we always take a field trip to Ocean Honda for luxury service at a bargain price. JR is the reason we will never go anywhere else!

RSP

30 de may. de 2015

I can't tell you how much I appreciate JR Disbrow in the customer service department at Ocean Honda. I follow him around from dealer to dealer. Everytime I leave the shop my car is like I bought it brand new off the dealership. I love other makes and models of cars but I won't give up my Pilot because of the service by JR Disbrow at Ocean Honda. JR Disbrow will take good care of your at a good price and never leave you with incorrect advice. Take it from a single woman who would never trusts mechanics - this is the only customer service person to go to.

budman

30 de may. de 2015

jr is our service mgr and we stick with with him for good reasons. whatever is needed for our 3 vehicles, he makes sure it gets done and done correctly. no surprises. completely satisfied with service center at ocean honda.

JOHN

28 de may. de 2015

JR IS THE ONLY SERVICE DEPARTMENT REP THAT I GO TO EVERYTIME I TAKE MY CAR TO GET SERVICED. GREAT CUSTOMER SERVICE AND FAST IN AND OUT TIMES. I'VE NEVER HAD AN ISSUE WITH MAKING AN APPOINTMENT OR GETTING ANY SERVICE OR REPAIR DONE TO MY CAR. VERY PROFESSIONAL AND ALWAYS HAS A POSITVE ATTITUDE.

misswilliamz

28 de may. de 2015

I highly recommend Ocean Honda, but furthermore I recommend my sales specialist A.J. Lopez. He went above and beyond to help my through the buying process and ensure that I was happy. I was waiting for a specific color of CR-V to buy and he constantly kept me notified and updated throughout the whole process. He was very responsive, knowledgeable, friendly, honest, and NOT pushy. If you go to Ocean Honda I would definitely ask for him. Thank you for the awesome customer service!!!

JH

26 de may. de 2015

This is the 5th car our family has purchased from Rick Hirsh of Ocean Honda. He always make the process simple for us. He is so thorough in explaining all of the features to us. It is always a pleasure working with Rick and Ocean Honda.

Stephanie Coker

26 de may. de 2015

We were in the market for a Odyssey. I located the car online here. I called the dealership to inquire if the vehicle was a 7 or 8 passenger. I spoke with Joe. He immediately went to the vehicle to check. He called me while at the vehicle and answered all my questions. The next day Andrew (A.J.) Lopez called to see when we could come by to take a look. He informed the vehicle had not been detailed yet. We arrived and A.J. had the detailers working on the Odyssey for us. We test drove it. The vehicle is in amazing shape. A.J. had detailed information regarding the history of the vehicle. The Odyssey was priced very well. He answered all of our questions and was very informative. If you are looking for a honest car salesman and dealership to purchase your next vehicle, ask for A.J. at Ocean Honda.

hollie

26 de may. de 2015

My whole experience at ocean honda in new port richey was great everyone was very friendly and made the whole thing easy and stress free. Aj was my sales man and did an amazing job! I will be back when im ready for my next Honda. .thank you guys!

Luz

26 de may. de 2015

No preasure at all!!! Great customer service and paper work process was fast and easy. got a Toyota great on gas and very affordable. The financing is the best. I will always buy my future vehicles from Ocean Honda. I left there very Happy and pleased!!! Make sure to ask for A.J. I well recommend this place!!!:)

TML

25 de may. de 2015

We recently purchased a new Civic EX from Ocean Honda. Our salesman Rick Hirsch did an excellent job of going over all the models, features, and options on all the models with us and was an excellent resource in narrowing down the right vehicle for our needs. He was extremely patient and did not pressure but allowed us to make an informed decision that we could be comfortable with. We had a great time in purchasing our new vehicle.

DH

24 de may. de 2015

I WAS VERY HAPPY WITH THE EXPERIENCE. RECOMMEND OCEAN HONDA TO BUY A NEW CAR.

George of the jungle

23 de may. de 2015

This dealership really knows how to get you approved.

leslie burch

23 de may. de 2015

I had an excellent experience at Ocean Honda. My salesman, AJ Lopez was awesome and I love how they treat you like family.

sheryl

23 de may. de 2015

I cannot sing the praises of Tony's great customer service. If I could have rated him a 10 I would. He listened to what my wants and needs were for purchasing a new car, never pushing to get something out of my price range and allowed me to test driving multiple cars to find what met my needs. Also, when I questioned my decision about a purchase, he and the entire staff were extremely understanding, kind and accommodating. Great customer service was not just something they say but it is something every representative I encountered at the dealership practiced. I will recommend the anyone wanting to purchase a vehicle. So very thankful and happy with my experience.

dina

23 de may. de 2015

A.J. Was the Best Salesman I have ever Bought a car from. Now I will always buy my future cars from him. Very Handsome young man and he also has Product Knowledge! I will always recommend A.J. to anyone especially my mother. The Facility amazed me inside and out. I even have free carwashes when I want.

Robert Fontanez

22 de may. de 2015

Great Experience. Tom F. Salesman was excellent. Made the purchase painless, best customer service we have experienced at a car dealership . Would highly recommend Ocean Honda. - Robert F.

Cynthia Whitson

21 de may. de 2015

Everyone has bent over backwards to help get in a new car. I want to thank all for the kindness and patients.

nick& regina

20 de may. de 2015

A.J. made our visit and purchase was a long day but he made us fill very comfortable and we drove off with a beautiful car thank you and GOD bless

warrenR

19 de may. de 2015

We bought a brand new Honda Odyssey van from Rick Hirsh at Ocean Honda. Rick was extremely helpful in finding the right van for us. He was incredibly thorough in explaining the features of the entire vehicle to us. He even served us lunch while we were preparing to do paper work. Everyone at the dealership seemed to want to make us comfortable. This is a very different experience that I have had elsewhere. No pressure, just excellent service. I would highly recommend Rick Hirsh and Ocean Honda for all of your car needs.

Jet Andrews

18 de may. de 2015

First class all the way. My advisor was great and The service manager took care of every thing we needed.

THREE HONDA CAR FAMILY

18 de may. de 2015

THANK YOU GUYS FOR A NOTHER EXCELLENT TRIP JR'S THE BEST

WALTER WITH

18 de may. de 2015

I WAS VERY SATISFIED WITH MY FIRST SERVICE. ALL ASPECTS OF THE PROCESS EXCEEDED MY EXPECTATTIONS.

Paul R Richard

18 de may. de 2015

wonderful service and a will surely be back to have hour car service in the future great to work with Keith Anderson

Richard

18 de may. de 2015

I have been using Ocean Honda for seven years and have had excellent service. The service advisor (JR) has always been helpful and professional in his support and guidance. I have brought other car brands in for service and would recommend Ocean Honda for service of any vehicle.

sueden2

14 de abr. de 2015

Bought a vehicle from Ocean Honda with extended warranty (Honda Care) then less than two years started having noise and looseness in steering column. Brought to Ocean Honda and 2+ hours later was told they would have to order part. Rec'd a call about 2 weeks later, brought car in and was given a loaner car. Few days later rec'd a call that Honda Care would not cover problem with steering as it wasn't on the recall list. Drove our car home with the problem not repaired. Emailed owner John Veltri who advised car had been repaired and provided a copy of the work order. When I challenged the authenticity he did not reply. They were more concerned with selling us a newer vehicle than fixing ours. Service person even said to dump it and get another. Asked to be reimbursed for extended warranty we paid for but John Veltri didn't answer, again. Will NEVER, EVER, buy a vehicle from this dealership again!!! BUYER BEWARE!!!!

Cyshar812

12 de abr. de 2015

Do NOT go this dealership. They are VERY misleading, They don't help. They lie. I will NEVER Ever go there again for anything. WORST experience ever. I had a car that was having some major problems. and becuase I didn't buy it there, they dismissed me like I was nothing. They kept me at that dealerhip for 3 hrs and did NOTHING!

Annoyed

18 de mar. de 2015

I sat in this dealership for over 3 hrs for a problem with my car and they did NOTHING! They wouldn't even look at the car to inspect as far as opening up the hood or putting it on the lift to check things out. There IS a problem with my car that is NOT Normal. I WILL NEVER go to this dealership again. If you want to purchase a honda go somehwere else Anywhere Ocean!

amy stanley frist time honda buyer

24 de feb. de 2015

I had a wonderful experience with honda.they were extremely helpful in buying a car took the time to get me in a car that worked for me ....I was very pleased with honda I will stay as a loyel customer

Bill & Betty

4 de feb. de 2015

Buying a car from Ocean Honda was one of the most pleasant experiences we have ever had at a car dealership. A.J., our salesperson, was very helpful, informative and best of all no pressure on us to buy. The closing agent was very efficient and talked us through our paperwork in record time. Ocean Honda is a well run operation and should be a prototype for car dealerships.

L.Hamlin

3 de feb. de 2015

My daughter went to service her vehicle and while I was there I spoke to A.J.Lopez about being interested in buying a car in the near future.He went above and beyond to make the process so that I understood it. I brought a vehicle and traded my old one, that very same day. It was the best car buying experience. He was attentive to my car needs and now I feel comfortable on the road again.Thank you.

lthoms

18 de ene. de 2015

I went to the dealership to buy a car I had a great experience the salesman Christopher Tighe was very helpful .and it did not take all day even though I have bad credit they were polite and treated me with the upmost respect. it didn't take all day and there were no surprises I would recommend them to anyone!

lelawthomas

16 de ene. de 2015

I went to the dealership after seeing an ad on television. Although my credit was horrible I was treated with the utmost respect.It was never mentioned. The salesman made no attempt to usell.com or down sale. He took my information, I filled out the paperwork,test drove a car and within an hour, I met with the finance department, signed the papers and was on my way. Within the hour. I have an extended warranty above the warranty already assigned.my sales guy was wonderful

Julio F.

9 de ene. de 2015

It was a pleasure working with Christopher Tighe as my very knowledgeable sale person. Brandon Maged my finance director made the final steps very smooth. I also will like to thank the management team for being so professional and patient with me. Highly recommended.

lonewol289

3 de ene. de 2015

Christopher Tighe, was our great internet sales person! He is very knowledgeable in the Honda products and took time in explaining and going over all the features of the vehicle. He is very personable and took the time to identify our vehicle preference without being leading or pushy. He provided us with a great experience.

Loyal customer lost

19 de dic. de 2014

As Honda customer for years, when I was rushed through the process, I believed that they had given me what I told them that I needed. DON'T make my mistake. Read every line. When you get home to realize that you did not get the deal that you discussed, you will be told that it is your fault. Do not trust them.

Rick

15 de dic. de 2014

Thanks to all involved for a very pleasant buying process. Chris and Kenny of the internet sales department made this whole transaction effortless, they were very professional and answered all my questions and concerns promptly and delivered on all promises as agreed. Also, thanks to Jay in the Business Office for a very smooth delivery process. My wife's really enjoying her new CRV and we will be sure to send our family and friends to see Chris at Ocean Honda for their next car.

ajizzle8

5 de dic. de 2014

So I was looking for a vehicle that was more family oriented. I was looking for a truck to begin with that had 4 doors cause I pull a boat for work and I need more room for a new addition that's on the way. I went to like 7 dealers in the area and found myself here. I looked on the lot for a truck and didn't see any but I did see the Honda pilot and the Honda Ridgeline sitting there. I remembered the 3 Hondas I've had in the past and how great they were. I walked into the showroom to ask someone what kind of weight they can haul (thinking an actual honda dealer would know this) and like 3 different people in there were sure they all pulled over 4000lbs. I told the guy I don't even want to look until we are sure they can pull my boat. They assured me it would. Well I bought a pilot and come to find out it only pulls 2000lbs so needles to say, I'm extremely upset about this because it's part of my livlihood . now I'm in the market for a vehicle again after just buying one. Not to mention the price was different than the online price . on top of all this, I asked For some history on the vehicle via car fax or likewise and was told how it's a honda certified and they are very strict as to what makes the certification. They told me it would have no accident history and passed a vigorous inspection and is under waranty still. I trusted this because I seen the certification paperwork.(stupid me). After we signed the paperwork I asked again if I can just get the carfax anyway for my records. They gave it to me and right away I saw on there where it was in an accident last year where it was even disabled and towed. I asked for the accident report and they claim they can't get it. I asked them to contact the previous owner about it and nothing still a week later. I thought this was against the law to be honest. I also complained about a vibration in the transmission near overdrive and they told me this was normal for the pilot and one guy even tried to give me his keys and said he owned one and to drive and see for myself that his does it also. I told him I didn't want to do that, I just want a vehicle that feels good to drive if it's only 2 years old. I went home to look it up online and found it to be a known issue with the vcm engine. I let the dealer know about this and again they said yes, you just have to get used to it. Wow! Never in my life have I heard things like this. I guess honda is not what they used to be. Be very cautious with this dealer. Do a lot of homework before hand because they might mislead you. Very nice people but fake.

Gary

21 de oct. de 2014

I contacted Ocean Honda of New Port Richey on Monday October 13th, 2014 and explained that I had had a horrible experience with another dealer because I have Bad Credit and that they played games with me. I was contacted by A.J. and I explained to him my situation and also explained that I was tired of Games and just wanted honesty. After a few days I filled out the credit app. and waited for a response. When I heard nothing I emailed A.J. who responded and explained that they were still working on it. When I still didn't hear from A.J. I emailed him again and he responded saying that I would hear something from him "Monday Morning".... Yep you guessed it, Monday morning came and went with no response from. A.J. so Monday evening I emailed him again..... Tuesday Morning He emailed and texted me and blamed the lack of information on his manager but said he would call me at "10;30 am" and let me know what was going on.... Well, 10:30 am came and went with no response from A.J. so like usual I had to email him Again and finally he was honest with me..... WOW......DIDN'T NEED THE GAMES A.J.!!!!.....Buyer Beware!!!!

Maria Spring Hill

20 de oct. de 2014

I was not looking to buy anything and was approached by a car salesman, Christopher Tighe, and he was not bothersome but very pleasant and polite and got to know my needs and understand me as a client. His gracefulness was what brought me to enter the doors of Ocean Honda. With that I proceeded with the process of purchasing a 2014 Honda Civic Hybrid. But wait it does not stop there....if you know the car buying process there are more personnel involved, I dealt with the first line manager in Chris' chain (the General Manager was out for my buying process) and please forgive me I've forgotten his name but the gentlemen was kind and caring as well. The only person I had a problem with was my first finance guy but it was not due to Ocean Honda he was just having a bad day and you know that we have all been there. The second finance guy was amazing. Then there was a service gentlemen by the name of Alex who owns a Honda Odyssey who broke down in detail the inter-workings of my service plan and my vehicle. Next we got the most amazing service from Bobby Schiver while he performed intricate detailed window tinting for my car and I mean if there was a hair the man replaced the tint...perfection. So when I say the service was Amazing yes, it doesn't matter if I was buying a car or a bottle of water I truly believe I would have received the same amount of service from each individual. Mr. Owner / General Manager Please make sure to commend and recognize the personnel above for what they did for me and my family during our two - three day experience at your establishment because it was life changing for us and thank you for allowing us to become a part of the Ocean Honda community. Thank you Ocean Honda for your impeccable personnel!!! That was an amazing experience for me and my family. Best, Maria

Selena RN

25 de sep. de 2014

I received excellent service from everyone who assisted me with purchasing my new Pilot. Especially from AJ Lopez my salesman who went above and beyond from start to finish and made a lasting impression. He picked me up from my home when my vehicle broke down, payed attention to what I needed in my new car, and was able to get me out the door with my new Pilot with enough time to make it to work. Ocean Honda worked with my situation and made it work, not to mention gave me peace of mind. I would surely return to Ocean Honda and recommend AJ Lopez any one I know for future car sales.

New Honda CRZ owner!

21 de sep. de 2014

I had saw the car I wanted from out of state. I was moving to FL and through the internet inquiry I got immediate attention from Scotty Hermann. He not only provided very personalized service but gave me his personal cell phone number! He sincerely inquired about my move and held the car for pick-up. The whole team went above and beyond and it was the most seamless, efficient process. It made the additional miles to get there worth it! If you're anywhere in Florida, check 'em out!

Mike

12 de sep. de 2014

Before heading to Ocean Honda, I first contacted the dealership via cars.com to obtain information on the Honda Civic I was looking at online. Once the dealership had my information I was contacted by Christopher Tighe internet sales. I explain to Chris that I lived three hours away from the dealership and I wanted the best deal out the door. After a number of calls and e-mails, I received my deal and the following day we sent to pick-up the car. The whole process with dealing with Chris and Ocean Honda was nice and smooth; we were in and out in less than hour and half time. Chris was very professional sale person who I would deal with again when I start looking for another Honda in the near future. It's been now over two week and my daughter loves the car!

Happy folks

29 de ago. de 2014

Just leased a Honda Pilot from Ocean Honda. Wonderful experience. Everyone was very friendly and attentive. Our representative was Jamie Belval. He was not only very knowledgeable but very helpful in satisfying our needs in a vehicle. We will definitely be recommending Ocean Honda and Jamie to our friends.

Mixed feelings

23 de ago. de 2014

We had a very good salesperson, Chris who helped us have a good experience test driving several cars. He worked hard to get us a good deal and we appreciated that. When we thought we had an agreed-upon price for our trade-in and the car we wished to purchase, someone came in at the last moment with an additional charge of $399 to pencil in on the paperwork for upgrades another dealership had done. I truly wish I had just thanked them and walked away, but instead agreed to the extra pricing. It was bad form on their part and stupidity on mine. An expensive lesson.

EdyB

6 de ago. de 2014

never more disappointed in a repair shop - They used after market parts w/ the response 'it's an old car, what's the difference?" It's MY car!! Never had a problem w/ it till I brought it to Ocean Honda! Brought it in running, and almost had to have it towed out. The new mechanic I brought it to could not believe the parts used. He got MY 94 Honda running perfectly, for a fraction of the price and time, used the RIGHT parts, and NO insults were said. They "thought" we were going to buy a new car, so put NO EFFORT into mine. I was going to get a new car in the near future..............but never from this dealer. I've been a Honda owner for DECADES, but this dealership put me off the brand. To worried it's a practice they all use.

Lynn

3 de ago. de 2014

I live in Central Pasco county and am 20 to 45 minutes from 4 To 5 different Honda dealerships. I have been going to Ocean Honda for years to have my vehicle serviced. My service advisor, Chris P., is great. He is friendly and has never tried to sell me a service he doesn't feel I need. JR is another service advisor that has helped me and again I had great customer service. They take other Honda service coupons and have their own too. Twice in the past few years I have taken my Honda Accord to a Honda dealership in central Pasco off of I 75 which is a lot closer to me than Ocean Honda. Twice their service dept. tried to sell me expensive items they said needed to be replaced on my vehicle. Twice I turned to Ocean Honda's service dept. for advice. Both times I was told the items were not needed and Chris from the garage even came out and showed me the part and explained to me what it would look like if it did need to be replaced. I feel even though I have to drive 10-15 minutes more to go to Ocean Honda it is worth the drive. Their customer service is great and I have complete confidence in their care of my Accord and their honesty.

William F. Humphrey

2 de ago. de 2014

We shopped at five dealers in the Tampa Bay area and two in Virginia Beach. We knew exactly what we wanted on the car and what we didn't (a lot of dealer extras!). We had a CarMax offer on our car, which Scotty promised to honor, even thought he hadn't seen the vehicle. The FL dealers were more competitive and we decided to buy when we returned to our home in Trinity. The Wesley Chapel Honda dealer did a classic "low ball" and refused to honor the written offer they had made....which we had been forewarned would happen. Scotty Hermann honored his proposal and even added $500 to my trade in value. He was extremely helpful both during the sale process and for several post-sale things I needed him to do (like retrieving a credit card I left in my trade-in the day after I had taken possession of the new Honda Odyssey. We recommend Scotty to anyone who wants a painless sale process and a great price!

Christy Meglio

30 de jun. de 2014

Going off to college in a few months I needed a car to be able to get back and forth from home and school. My father and I shopped around at different car dealerships (Honda, Kia, etc...) and decided that Honda was the best choice. They gave us the price we wanted and didn't try to drag it out or surprise us with hidden costs. What we asked for is what we got. AJ Lopez was a wonderful salesman and helped us out greatly. He made us feel welcomed and listened to what we had to say. He also followed up a few days after we purchased a 2014 Honda Civic to ask how everything was, and I absolutely love my new car. It was a great first car buying experience!

Zeborah and Brian Duncan

25 de jun. de 2014

My wife and I purchased our first Honda on Sunday. After extensive research, we found Ocean Honda and Christopher Tighe. This was not our first stop at Honda dealer, but this was the best experience we have ever had when purchasing a car. Christopher was knowledgeable and made you feel like one of the family from his first words with us. There was not a single question we asked, that Chris didn't know the answer to. He is an incredible asset to Honda and The Ocean Honda family.. Ocean Honda has the most beautiful dealership, inside and out. Owning a Honda...Awesome. Finding a great deal...Fantastic. Christopher and the crew at Ocean Honda...Incredible! Ocean Honda has earned a life long customer!

Keri

24 de jun. de 2014

I recently brought my car to Ocean Honda for an oil change and filter. They then told me my car was mis-allinged, my wipers needed to be replaced and my left rear tire had a nail in it and could not be repaired. I then took my car to Sears where I had just bought tires from and the tire was patched and the car had no allignment issues. My wipers had also been replaced last month. I then called Ocean Honda where the woman I spoke with (Tammy) was rude and had excuses for each point I brought up. I don't want to hear how great your service dept is when you were going to charge me over $250 for services I didn't need. This is the third Honda I have owned and I will never purchase another Honda again. The really unfortunate part is this all could have been resolved and worked out if Tammy could have clamped down her emotions for 2 seconds and acted as a customer service rep which is essentially her job. Very disappointing.

Joy, proud new Accord owner

20 de jun. de 2014

My experience with Ocean Honda was absolutely amazing. My salesman was Chris. Absolutely zero pressure, very knowledgeable. I felt like I'd known him for years. He put my nerves at complete ease. The management team....terrific!!! Peter and Joe, I totally felt like they had my back the entire time. Curtis in financing, a complete delight to work with. I highly recommend this dealership to anyone in the market for a new or pre-owned car. I will absolutely go to Ocean Honda for my next car buying experience.

JJ Nelson

20 de jun. de 2014

Bought my car in because the a c was blowing hot air. Was told i had c a leak and I would have to pay 199 dollars to locate it and it wasn't under extended warranty. Got a sind opinion at Love Honda and it was a relay switch and it was covered and there wasn't a leak. Will never go back.

Ann

12 de jun. de 2014

We purchased an Accord at Ocean Honda in May 2014. I always dread the experience of purchasing a vehicle. My husband & I always go together and I want to excuse myself & walk away because I am so uncomfortable with the 'negotiating'. Andrew Lopez made the experience pleasant! He was very professional and knowledgeable. I have to say that it was the first time I have ever enjoyed the purchasing process.

Holly soler

12 de jun. de 2014

I cannot begin to tell you how grateful I am to have found Ocean Honda. AJ was my hero! I was in a desperate situation needing a car and AJ worked with me and really listened to my needs and said I'm gonna get you just the right car, were gonna get you your independence back. And he worked it all out for me ;) I'm so happy with my choice! I would recommend Ocean Honda to everyone! They were so accommodating and the best part they were not pushy most places would be on you like white on rice. Not here it was the best experience! Thanks so much Ocean Honda & AJ ! Another happy customer ;) Holly Soler

Bernetta Clements

10 de jun. de 2014

Today, June 10, 2014, I brought in my car to be serviced. I had just purchased the car May 2014. I dropped the car off at 12:30 p.m. and asked the shuttle van to take my daughter and I to the local library on Main Street. At 3:00 p.m. I called the dealership and spoke to Rick (the service guy). Rick said that the shuttle driver was busy and that he would pick us up. A half hour rolls by and still no sign of Rick. I call back at 3:30p.m. to find out what s going on. Rick then says that he was busy and would be there when he could. 4:00p.m. I call back and Rick says that someone named Dustin in a silver Honda Accord. I asked Rick why was it that he never called to let us know of the delays. He said that he was busy with other customers. It was 90 degrees outside during the hour that my daughter and I stood in the heat while waiting for a ride that didn't show. Once we reached the dealership, Rick handed me my keys with absolutely no word of apology. If I didn't think that it would affect my credit, I would have left the car there .

Ron

6 de may. de 2014

I'm more disappointed in myself than my Ocean Honda Sales Rep. I allow myself to be rush into buying a car without doing the due diligence, such as Kelly blue book valuation. Normally I've found when you shop for a car via the Internet Sales dept you do much because you have several dealerships competing with each other. My Rep did what he was suppose to do which was to get the most he could out of me. When he did his first close it was at MSRP, despite the year being half over and no one but a fool would pay list rate. At this point I said he needed to at least take $500. off which he went to a superior to get an approval. I'm sure it was no problem since most people were paying $1200. off the MSRP. Again I don't fault my sales Rep, AJ Lopez, his job is to get the most from your customers for your cars. I guess it just leaves a bad taste in my mouth about the experience. I pride myself on making good purchasing decisions and this time I blew it.

John & Jeanne

22 de mar. de 2014

We were impressed with our salesman, Scotty Hermann. Very eager to please. He and the sales Manager Scott Harliv found the car we wanted, in the color, we wanted, had the additions installed and ready for us when we returned. Our 3rd Honda. We would recommend this dealer to family and friends. We would definitely return and definitely request Scotty Hermann as our salesman.

Max E. Hoyt

12 de mar. de 2014

I took my 2009 CRV for routine maintenance. After having a cup of coffee I entered the showroom and started to look and 2014 models. Tony Farinella approached me and after I told him I was just killing time while my vehicle was worked on, he asked me if I would like to see the improvements the 2014 has compared to the 2009. After going over new models, I told him I was impressed but would need to discuss buying a new model with my wife. He thanked me for taking the time with him and I left. Two hours later my wife and I reentered the showroom and asked for Tony. He again repeated much of the same information he had given me. Two hours later we were deep in papers signing for the new CRV. Tony initiated the documents needed to get our vehicle registered in our home state of Delaware, thus saving us much time when we get home. He also coordinated what we would need to get our CRV equipped for towing behind our RV. That company, thanks to Tony, ordered the necessary parts and we are scheduled to have that work done. It is an eight hours installation process and Tony coordinated with the proper people at the dealership for us to have a loaner car that day. The bottom line for us is to let your people at the dealership know what our concerns are both during the purchase process and after the purchase so our needs are met. So far. no reasonable need has been unmet. We are dealing with a true professional in Tony Farinella. Everyone at the dealership has gone out of their way to make us feel like "Valued Customers." Thank You, Tony!

Ed and Diane Schaffer

10 de mar. de 2014

What a phenomenal experience we had at Ocean Honda in Port Richey. We have been scammed by car dealers so many times. It was a pleasure to find an honest and caring sales rep. (Efrain Alvarez). He worked with us and explained everything [no pressure]. We leased a new Honda Pilot. My husband and I give this dealership a 5* rating based on our experience. Everyone was friendly and courteous. Thank you Ocean Honda for our dream car and your excellent customer service. Mr and Mrs Edwin Schaffer Brooksville

Carrie Schrader

16 de feb. de 2014

Our experience in leasing my new 2014 Honda Odyssey van was exceptional. Patrick Sanders, Andrew Lopez and Curtis Tucker were very friendly, professional and personable. We had questions, they had the answers. They gave us all the time we needed to select the vehicle, model and color. They went out of their way to accommodate our needs and our time table. I am extremely happy with my new van!

ArminHammer

28 de ene. de 2014

It started good with the salesman (AJ), whole process went in order and bought a new 2014 Accord but with mis-communication or lack off proper disclosure by finance officer, I was short changed by $500 and asked for a refund after a thorough review of the documents at home. After several emails clarifying the mis-communication, Mike (the manager) kindly enough to see my side and offered me a refund. Overall, I had a good experience and got a good deal, at least to what I valued the car. I thought I was rush and I was also excited driving this new car was my biggest mistake. My suggestion to others, take the time to ask every question and all the time to have them (sales and finance) explain every number they put in your invoice/papers.

Gary

24 de ene. de 2014

My name is Gary and I am writing this in regards to my recent experience with Ocean Honda. First, I would like to say this is my families third Honda Odyssey we have leased. We leased our first one in 2008 from this location. However, when we returned in 2011, they were unwilling to work with us in any way to secure another lease. Reluctantly, we went to another Honda dealership and secured a deal. I am happy to say my experience this time was totally different. From the time I stepped inside the dealership, I could tell there was a difference. Carlos Whitlock immediately listened to my concerns and had an offer ready in 10 minutes. Unbelievable! I presented Carlos with the offer provided by the dealership my current Honda was leased from, and Carlos surpassed them considerably. Carlos brought me to Kenny Banaciski for the No Hassle explanation. When I told them I needed to talk this over with my wife and present this offer to the other dealership, neither pressured me for the sale at that moment. That was much appreciated! After calling the other dealership, Kenny matched their counter-offer time and time again. In the end, I chose Ocean Honda for their proximity to me, their constant determination, and overall sales experience. Thanks to Kenny and Carlos, I am happy to say I will once again be an Ocean Honda customer. Not only for purchasing of my vehicles, but for their vehicle maintenance as well. We plan to continue to purchase/lease Honda products and look forward to working with Ocean Honda in the future. Thanks again, Gary

Don Martin

10 de ene. de 2014

Having bought over 15 New cars I can honestly state my experience with A.J. Lopez and the Ocean Honda team was truly the best. A. J. listened to my wife and myself (truly listened) and guided us to our new Honda Ridgeline. He was extremely knowledgable and professionally pleasant (no pressure). His recommendations where on track with our wants and needs and he did not try to oversell us. A.J. took the time to explain the Ocean Honda process and what we should expect and he was right on track. The dealership is very nice and the Ocean Honda team are very friendly and polite. A great experience.

hwalther

2 de ene. de 2014

I had an awesome experience with everyone at Ocean Honda. AJ and all of the managers were extremely helpful in helping me find a car that was within my budget, and exactly what I wanted. I would highly recommend this dealership to anyone! I traded in a car, and it was hassle free. I am so happy with my purchase and can thank Ocean Honda for helping me find the perfect car!

Dave Jones

31 de dic. de 2013

I purchased a 2014 Accord V6 EX-L on 12/30/13. My internet salesman was Joe Wittbrodt with whom I had communicated via Email for a detailed cost sheet. This request was also sent to 5 other Honda dealers in Tampa Bay/St. Pete/Clearwater and Sarasota . It took a few nudges to get some dealers to comply, but Joe sent one immediately. His offer beat the others by between a low of $800 plus to a high of $1,400 and no strings attached or fine print involved. I called to let him know I'd be there and we met face-to-face and immediately connected. The promised deal was honored and he even sweetened it a little further. Paperwork was a cinch and completed accurately and rapidly by Curtis Tucker, another fine credit to Ocean Honda. Overall, a great, painless and enjoyable experience. Those aren't adjectives most people associate with a car purchase, but it's what you'll discover at Ocean. Thanks a lot, Ocean and keep up the great work !

jimitod74

24 de dic. de 2013

Worst experience every even after purchasing other car and even sending four other people to purchase New Honda's I'm two years. Also never received monroney sticker in vehicle and requested it over a four week period. Sadly had to file a complaint with Honda and state attorney general's office. Stear clear of this place.

MasterYoda

16 de dic. de 2013

My salesman AJ was awesome. Very friendly, very helpful and knowledgeable. I always hate having to buy a car because of the whole nightmare of a process. This was a fast and easy process. Everyone I came in contact with was friendly and helpful. I was pressed for time and they got me out of there well within my time frame. Would recommend Ocean Honda for your next car purchase!

Oddman

22 de nov. de 2013

Great Experience. Pleasure working with ScottyHermann and CurtisTucker. The entire team was excellent. Great facility.

Terry Phayre

21 de nov. de 2013

A.j. was our salesman. He was a pleasure to work with. He understood and listened to what I wanted in my new car and was very helpful in my decision from the color, and type of vehicle down to the options available. I will definitely recommend him to my friends when they are looking to purchase a vehicle. Although I dealt mostly with A.J., I did meet the G.M and the finance person along with other members of Ocean Honda's sales team. All were very professional and contributed toward making my buying experience a very positive one. It was overall a wonderful experience. I am enjoying my new vehicle very much!

Pete G

13 de nov. de 2013

I had the pleasure of buying my new Civic EX (2013) from Scotty Hermann at Ocean Honda In New Port Richey, Florida. Scotty was excellent and went way out of his way to accomodate us with the purchase of our new car. I would return to Ocean Honda for any further needs without question. Scotty and his teammates were terrific.

Dave and Vallerie

7 de nov. de 2013

We had a very pleasant experience buying from Ocean Honda. Everyone we dealt with at Ocean was professional, respectful, and pleasant. On the lot in our trade vehicle and off the lot in our near perfect used Honda in about 2 hours. Our salesman Scotty Hermann was what you want in a car salesman. Nice, knowledgeable, and enthusiastic without being pushy. The finance guy Andy was quick and efficient. He offered us the opportunity to buy an extended warranty and the other peripheral stuff that all dealers offer, but didn't try to pressure us or oversell. And a tip of the hat to A.J. Lopez, the salesman that I had previously talked to on the phone but who was with another client when we arrived. He made the effort to come over when there was a lull in the action and we all had a nice chat. I do my research and more or less know what we should pay for a vehicle and what our trade in should be worth to the dealer. After our test drive Scotty brought the dollar numbers and Ocean had honored their very reasonable internet price on the purchase vehicle and they were pretty much spot on with the value of our trade in. So I shook Scotty's hand and the deal was done. First time we have ever purchased a vehicle where we felt satisfied with the initial numbers the dealer offered. We really appreciated the fact that Ocean initially gave us fair numbers without any of the nonsense that happens far too often in the car buying process. Thanks everyone and good luck in the future.

Lorna in Tampa

3 de nov. de 2013

I had the best experience this morning at Ocean Honda, New Port Richey, Florida. I emailed the dealership yesterday and Scotty Hermann called me back. What a great guy. I was at work so I couldn't talk long, but before we got off the phone I felt like I was talking to a friend. I had bought three Hondas from a dealership in Tampa since the mid 1990s, but in the last few years, they had acquired a bad reputation so I was looking for a new dealership. When I asked my friends and family with Hondas, they all told me to go to Ocean Honda. I am so glad I did. I got to the dealership at 10am this morning and was greeted in the parking lot. Scotty was great. It was raining on and off the entire time I was there, and poor Scotty kept running out in it because he didn't want me to get wet. When he brought me THE car, he synced my cell phone. I'm not saying that's what sold me on the car, but it definitely sold me on Scotty. After discussing the lease details for a few minutes with Scotty, I moved to the Finance Director's office, Brandon Maged. Brandon is another great professional who answered all my million questions and never made me feel like I was being "handled" or rushed. I didn't tell anyone at the dealership, but earlier in the week I was at a Toyota dealership in Tampa and had one of the worst experiences in my life trying to lease a car. I was there over four hours and went home crying. Every minute at Ocean Honda was relaxed and stress free. And I drove out at noon in my new CR-V completely comfortable with every aspect of the experience, the lease and the maintenance agreement. Thank you Ocean Honda, Scotty Hermann, Brandon Maged and everyone else at the dealership that made me so comfortable and confident.

Lisa

11 de oct. de 2013

My husband and I were in this weekend and purchased a 2013 Honda CRV. AJ Andrew Lopez was our sales associate. I just wanted to take a moment and let you know what a great job AJ did! I submitted a request for information off your website AJ responded. His follow-up e-mails were prompt and direct. Then we followed up with phone calls and he returned my calls when he said he would and with the information I asked for -- something not many people do these days. I have to say I was e-mailing another dealer ship at the same time AJs promptness and ability produce numbers was what won him the sale. And then we got to Ocean Honda the car we had decided on had sold right before we got to the lot AJ worked hard to find a very acceptable substitution -- and he did! He was very pleasant to work with and he worked quickly (which my two young children and I much appreciated)! My husband and I are very pleased with our new CRV and our experience at Ocean Honda!

toni

17 de sep. de 2013

Because of my husband's brain surgery, we went from 2 cars to 1. I needed something reliable. Sold his Escalade and traded my Envoy. The used car salesman--Casey??-was great. Picked out a used Honda Pilot with leather and third seat that I wanted. Took my daughter and son-in-law back the next day to buy it. The salesman was wonderful, the red-headed finance guy was not. Brusque-"You don't have to buy it"-etc. when we asked for back-up sensors and cargo net installed. The salesman got them for us ( I paid $250 for the sensors.). After driving the car for a week, I noticed that it seemed to surge and hesitate sometimes. Turning a corner, it would slow way down, then speed up. I brought it back to Service dept since I had a 1 year bumper to bumper. (When I asked the finance guy what that meant--(oil changes etc?)-he made a face that said DUH!! and said "Bumper to bumper." I still don't know what that covers.) Anyway, I brought it back to service 3 times for the surging/hesitation problem. If you get CJ as your service tech, ask for someone else. He never smiles, when you say something he gives you a blank look like he doesn't know what you are talking about. the Service dept said they could find nothing wrong with it. My family drove and felt what I was talking about. One time I called an made appointment to bring it in for that problem, they said they they would tell CJ. I went in to him and said, "I'm back." and he gave me that blank look. I said ,"didn't they tell you?" and he said No. I told him I was really disappointed in the Service dept and he nodded. The last time I brought it in, the service repair guy rode with me-he drove. When he turned the corner and it hesitated/surged, he said it was normal. When it did it while driving, he said the transmission adjusts for a 6" dip in the road thinking it was going down a hill. Nothing wrong. I went in to talk to the Sales Manager to see if they would do a buy back. He said the newer models had been redesigned, that he was in a hurry for a conference call and gave me to a salesman who tried to sell me a more expensive car. I left and ended up trading it in--at a big loss- for a Toyota Sequoia at Sun Toyota. I can't begin to tell you what a difference in their Service Dept--A++.

Kevin in Tampa

5 de ago. de 2013

We purchased a 2013 Accord and could not be more pleased with the entire experience. We spoke with AJ, our salesperson, over the phone prior to us driving from Tampa to Port Richey. When we arrived, the deal was just as it was represented over the phone, Our salesperson was very familiar with the product as well the financing and we were able to complete the transaction quickly and when we signed all of the final paperwork, it was exactly as represented. We had a very delightful experience. We would come back again, and would send our friends and family.

Customer who had thier time wasted

31 de jul. de 2013

Ocean honda openly decieved me when trying to sell me a car. I would never give this dealership my business nor would I recommend them to anyone.

yvie

29 de jul. de 2013

Went to two other dealer ships in my local area, however this was the best hands down. Andrew Lopez was my salesman and he got me the best price ever. He made the process so much easier and I'm completely satisfied with my experience. Palm Harbor Honda was the first stop and they weren't to happy when I walked out and went to ocean Honda. Best dealership!!

George

28 de jul. de 2013

We leased a 2013 Honda Civic from Ocean Honda. Our salesperson was Scotty Herman. He gave me a great deal upfront with no hassle. We spoke about the offer on the phone prior to us showing up. We test drove the car, picked out a color and that was it! It was a great experience. I called and went to several other dealerships prior to Ocean Honda. All of them had a "advertised deal" in the newspaper, or internet, but wanted to upsell us when we asked about that deal. Ocean Honda and Scotty were upfront and very friendly. The finance was a breeze and we were in and out in a short time. I would highly recommend Scotty and Ocean Honda!

KWAlbert44

14 de jul. de 2013

Great Experience. I worked with Tony Farinella . He was both professional and straight with me. I received a great price on the CR-V and the best offer on my trade-in. Extremely refreshing after several visits to other dealerships in the Tampa Bay area who tried to screw me on my trade-in Thanks Tony!

Daq

28 de jun. de 2013

I have been wanting to buy a car for some time but nervous cause it was my first car that i would have payments on. Honda exceeded all expectations on customer service. My salesman A.J Lopez was up front and honest with me he took time to show me many cars and took my on test drives. Never once did i feel pressured or overwhelmed in the process of purchasing my car, he answered all my questions without hesitation. I felt very comfortable buying a car through this dealership. When i went to look at a few other cars at near by dealership i felt pressured and rushed I didn't like that. Everyone at ocean Honda was helpful and friendly on getting me the best deal possible. I ended up purchasing a beautiful Acura. I have had my car for a month now and it still is in perfect condition and drives amazing! All thanks goes to my salesman A.J Lopez and the staff at Ocean Honda!

Robin

27 de jun. de 2013

I bought my new Honda Civic from Tony Farinella. It was the easiest car purchase I ever had. No sales tactics. When I got there Tony had the car pulled up inside the building waiting fo me. They looked at my car gave me a fair price for it. And got my payment to fit my budget. I would tell anyone to buy a car from Ocean Honda. Just a great place to do business. Thanks to everyone who helped me. And a special thanks to Tony..

pat37130

22 de jun. de 2013

Just moved from Tennessee and everyone was friendly. I was told the price before andShown around. Very nice and a free coffee bar. Not like Tenne.ssee. Thanks and I will be back

shellidevine07

21 de jun. de 2013

I hate the car buying experience, always! NOT this time. I have never had such a great experience at a car dealership! Anthony was FABULOUS. He was sincere, funny, polite, professional, and helpful. I never felt like I was being "sold" anything. I would and will recommend this dealership, and specifically, Anthony to anyone! Thank you OceanHonda and Anthony for the fair deal I received and for a great car buying experience :)

KarenL

21 de jun. de 2013

Came in today for my first Oil Change was met by Chris in the service department. He took me to his office typed in a few things and next thing I know I was sitting at the cafe talking with a wonderful lady Eva. This is like no other dealership I have been in. They do treat you like family. My oil change was done in 25 min. I wish it would have taken longer I was have fun and great conversation at the cafe. Thank you Ocean Honda..

onejblonde

15 de jun. de 2013

This dealership left a very unpleasant taste in my mouth. I spoke to an internet salesperson for the purchase of a good used Hyundai Genesis they had on the lot. I told them what I was willing to pay. He spoke to his managers and stated that I was $2000 low. I said no thank you. One week later I get a call from this same salesperson and he stated that they had a staff that morning and that they willing to accept my previous offer. I called back a few hours later to finalize the deal and to let them know I would pick up the car the next morning. I could not get a hold of the original salesperson but was later informed by the sales manager that my original offer had been turned down; this was after it had already been agreed upon!!! Do you really want to do business with a company that reneges on its promises? Worst dealership I have come across so far.

P. Hauser

30 de abr. de 2013

I have wanted a Honda CR-V for the past 3 years and finally made the transition. Scotty Hermann helped us so much with the technical side of the vehicle and understand all the aspects of the CR-V. Honda has a reputation of quality and you can verify this by doing research for a used Honda to see the mileage of the used vehicles being traded. The mechanical side/technical side of the Honda CR-V for 2013 is exactly what I have been lookin for with the backup camera system and with the Echo button to make me drive better and get the best gas milage (mpg). Thank you, Scotty, for helping me to test drive and help confirm my decision to be a long time owner of the Honda CR-V. I appreciate you and your staff for being so kind. P. Hauser

Michele F

30 de abr. de 2013

I started by looking at a few Accords online, when I came in for my appointment Andrew Lopez had the cars ready for a test drive. Then every step from there was as easy as it could be! Thank you to Andrew and Scotty for making this the best car buying experience I've ever had!

Grace

29 de abr. de 2013

Fantastic Client Service they actually take the time to listen worked with Andrew. I stopped at a couple of dealerships and they were pushing me way to hard. Found myself at Ocean Honda and Andrew took the time to listen to my family needs and my wants. Andrew made my daughter feel at home and was the highlight her day to ride the golf cart and made herself at home in their kitchen area. My 4 yearold felt so special also one of the service guys made her a balloon tbigger then her. If you are looking for a place to go .. u have found it Ocean Honda

Wallace Flowers

27 de abr. de 2013

In dealing with Scotty Hermann I found him to be very knowledgeable concerning his stock and the history of its acquisition. He is exceptionally responsive to customers requests and has or finds answers to any questions about the vehicles. He made several promises and kept his word on 100% of them.I will definitely contact him for any future automobile needs.

Buyer from New Tampa

24 de abr. de 2013

AAA website put us in contact with Ocean Honda and saleman Scotty Hermann contacted us. He was a knowledgeable and friendly salesman. The way he talked about the car you would think it could fly.

JB

17 de abr. de 2013

We stopped into this dealership just for a look but were so please with how we were treated and the expectations of good quality follow up that we felt this was the place to do business. We also had not been in the market for new but it was the way to go at this time. This is after having recently walked away from other dealers because of bad attitudes. We feel that we have gotten the best deal possible and we're really comfortable with the overall experience. We would recommend shoppers to go to this dealership.

t.thomas

16 de abr. de 2013

Bought a 2004 honda accord coupe and A.J made the whole process go really smoothly good job man!

Big Mike

15 de abr. de 2013

I saw a car on line, called the dealership, AJ answered the phone and told me the car I was interested in was available, I drove to the dealership and he was waiting with the car out front. My wife and drove the car and then we sat by the coffee bar and had coffee and danish, I traded in my truck for a fair number and was out of there in an hour. Thanks AJ...

redwingnutdc

7 de abr. de 2013

AJ was a pleasure to work with. He was very knowledgeable about the Honda product and went out of his way to get us in and out with a deal within our time schedule. Great job AJ - you're a fine young man.

Doc Morris

5 de abr. de 2013

A J made my purchase of a quality per owned Lexus a Great buying experience. Found the car on internet using USAA Car Buying Service. The Car and the price was pre- approved before I ever got to Ocean Honda. A J Had the Lexus ready to go for a test drive.We called USAA for my insurance on the vehicle. Papers signed and He even delivered the car to my home.

Lexi

1 de abr. de 2013

We purchased our first car from Ocean Honda earlier this week. We purchased a 2004 Honda Accord LX. I spoke to AJ over the phone and he helped us to find a car that was not only in our price range but, also had low mileage. He even helped us to get insurance on the car. The staff at Ocean Honda was very helpful down to the smallest detail. We will definitely be telling our friends about our experience!!!

J.C. Siokie

25 de mar. de 2013

A.J. was great. We went online looking for a new Honda Accord and A.J. called us within seconds. We made the trip up to Port Richey and was very satisfied with the dealership and all the employees. The process was quick easy and we were in and out in less than 1,5 hours. I will say that I will tell all my friends and family it is worth the small trip to Port Richey to do business at Ocean Honda. Straight up people to deal with. Thank you all again.

Nancy C.

18 de mar. de 2013

I had been looking for a car for a while and was thinking about doing a BMW etc... Out of curiosity I stopped at Ocean Honda. I was warmly greeted by Abraham who made it his mission to show me everything Honda could offer me. He was very personable and treated me as a human and not a sale. He didn't push and just showed me all my options. It was such a great experience and he also made sure to get me to a number I needed in order to make the purchase, The deal just made sense. I am super happy with my Accord Sport and it came with more standard options than the BMW would have at a much lesser price. Big thanks to Abraham for making a usually stressful experience into a smooth, happy one. I'll definitly be back and will recommend you to anyone I know looking for a car.

Alan and Edna

16 de mar. de 2013

We requested Internet quotes. At the last minute, I also requested one from Ocean Honda. He quickly responded and said that he would match any previous price we had been offered. He invited us in and had the two colors we were interested in pulled up ready for us to take a look at. We had received multiple internet pricing quotes, and Scotty without hesitation honored the lowest price. We were so impressed with the dealership and friendliness of the staff, that we decided this would be the people we do business with. Scotty went above and beyond to work out our deal and to make sure we felt good about our decision. Then we went into the finance office, we qualified for the 1.9% financing, and without us expecting it, the finance lady said that she could give us a discounted rate of 1.7%. Now in a car dealership, that's honesty and integrity and I have only witnessed other dealerships trying to make money anyway possible, especially with the deal we received. Not the case here! We are very pleased and would recommend this dealership to any of our family and friends. Check them out, anytime you need service, they provide a loaner car, they provide lunch to their service customers that are there during lunch and have shuttles to the mall. We actually felt like everyone there was our friends. Now, the rest of the story.. My wife got the car on Saturday, and Sunday decided she would rather have the other color after finding that the two tone interior was available in both colors. We called and the dealership located one, brought it in, detailed it, and re-did the paperwork. That's why I took time to write this review. Above and Beyond, this dealership is going to grow and be around a long time with service like that! Go see Scotty or AJ, the internet sales guys for a great deal from the start, don't waste your time haggling at other places.. Never once did he say "Let me ask the Boss".

Leroyburkett

6 de feb. de 2013

My family purchased a 2008 ACURA TL From Ocean Honda in Port Richey FL. There was some small issues to be handled after the sale that they were to complete, They fixed the tire monitoring system light that was on The chip that was in the driver view on the windshield And after cleaning a car that should've been cleaned myself because of the filth that was still remaining I noticed the turn indicator on the driver side mirror had condensation inside. I called the salesman right away to let him know he said that it would probably a gasket and they would take care of it. In turn they did not take care of it I called the sales manager who made the decision not to fix the car he told me that he can't fix everything. I explained to him that the driver chip in the windshield and the tire pressure monitoring system should've been taken prior to the sale I also purchased a extended warranty and said Why don't we be creative and use the warranty to fix the driver indicator he said well it is not broken so I don't think it can work I said is that where you stand and he said yes that was the end of our conversation. I will never buy another car from Ocean Honda or let anyone that I know by a car from Ocean Honda I suggest you go the other way and do not purchase a car from Ocean Honda.

dereko

14 de ene. de 2013

It took me a week to realize the seat in my 2013 Civic was unbearable. I tried to trade it back in and was told I had to take a $3k loss and pay full sticker on the replacement. I only wanted them to minimize the profit on the second deal. They could care less about my happiness and want to take every penny they can squeeze out of me. I do not recommend this dealer, and will personally steer clear of Honda all together because of them.

GoGreen

17 de dic. de 2012

These folks know all about customer service!!! I went in looking at the new 2013 Honda Accord and drove my dream car home. They make buying a car very fun and very easy. Thank you Anthoney Livingston and the whole staff at Ocean Honda...

Honda lover

7 de dic. de 2012

Abraham was very knowledgeable with all the features on the vehicles we looked at. He was considerate of our needs and didn't try to push the sale. Since our purchase, he has followed up to make sure everything is going well with the vehicle and to see if we need anything else. The entire staff is very welcoming and genuinely care about their customers. We will definitely recommend Ocean Honda & Abraham to anyone looking for a vehicle.

dennis.kitterman.5

28 de nov. de 2012

Awesome, I was in and out in 3 hours...they bent over backwards to make things work...best car buy experience I have ever had.

Mrs. Stoddard

19 de nov. de 2012

We were looking to either sell or trade in our SUV and wanted either a 2012 or 2013 Honda. As soon as we were on the lot, we were greeted and given professional help and information by Jeff Winton. We hadn planned on staying longer than just to take a look but we set up a day to come back in that week and left. It was because of Jeff that we came back. I really appreciated his no pressure and straight forward attitude. We didn think the process of buying a new car with a trade in could be so quick and easy! The team and management at Ocean Honda gave us a very fair trade in value and I ended up leaving with the exact car I wantedcolor and everything. Jeff took the time to even help me set up voice commands for my phone and learn all the new accessories that came with the Honda Accord Sport. I love love love my new car and would recommend Ocean Honda to anyone looking to buy a car.

musicflower

12 de nov. de 2012

The customer service was fine on the surface, though I did feel pressured to buy right from the start. The problems started when I wanted to take the car to my mechanic to have it checked out. Had to bring it up repeatedly before the salesman would agree as he kept telling me that their mechanics had already checked it. My mechanic found dry rot, leaks, and cracked belts which the salespeople tried to pass off as normal wear and tear that didn't need to be dealt with. They wanted to increase the price of the vehicle if I expected them to take care of the problems before purchase. Needless to say, I walked away.

Gifter

18 de oct. de 2012

While visiting Florida, I decided to buy a new car for some relatives. I was very short of time. Abraham fulfilled every expectation that I have of a superior sales person whose goal is to help ME and not just to sell a car. Being rushed, he kept our meetings short. He offered what was a very fair price for the car. He answered all of my questions with professional knowledge. The car was delivered on time and since this was a surprise gift he kept the secret well when my relative came to sign the papers. Working with Abraham was the best "car buying" experience I have ever had.

SuzzyQ

12 de oct. de 2012

I went to Ocean Honda to look at a used civic for my daughter and the first thing i noticed was that nobody pounded on us as we pulled in the car lot like at the other Honda store we visited the day before.. Everyone was kind and very helpful they even made us lunch at the cafe!! Never saw that before. We had great time while buying a car. Never thought i would say that either!! The price was right!! the people were great!! Oh thanks to the nice lady in the cafe for making us sandwiches.. I have one happy sweet 16 year old. I will tell all my friends and family...

JoseG

9 de oct. de 2012

I went online shopping for my Honda Accord. After contacting many dealers I realized that the same old trick and games are still being played.. I was told no high dealer fees at many dealerships. At Ocean Honda it is true no $700 $800 dealer fee. I was treated like family and the whole staff was great! I never had so much fun buying a car thank you Kenny and David for a great deal with no pressure. I will always buy at Ocean Honda. And will tell everyone I know....

Robbone

19 de sep. de 2012

Only an inherently BAD dealership can take a potentially good experience and turn it around into a negative one. Not only did they make off with a Class 3 hitch on our trade-in but that was not enough for them to get for free. Now someone has been using our Sun Pass transponder that was left on the windshield until they put it in the negative balance!! What a bunch of scums-of-the earth. This reveals the heart of the organization and demonstrates total disregard for their customers! They deserve to go out of business and I hope this helps that process!!!!

Jo112

15 de ago. de 2012

The sales end is pretty normal car dealer experience, pressured to buy and a little slight of hand, nothing out of the ordinary (be educated before you go in), however, the service side thats another issue. They are dishonest and conveneiently have no record of your multiple complaints at previous visits when the warranty was still in effect, and the same issue is still occuring after the expiration of the warranty. They are rude on the phone and treat the customer poorly. I work in a customer service industry and they could learn quite a bit. Look into MAGIC training for your representatives, and maybe they will refrain from calling your cusotmers liars. I am filing a complaint with American Honda and the State. Do business elsewere, you need not be treated in this manner when you are spending tens of thousands of your hard earned dollars.

PaigeC

27 de jul. de 2012

Best I have ever been treated at a dealership, and I did not even buy my cars there. Price for service was more than fair, I was treated like a princess! (And I am no princess) Thank you, JR, in Service Dept., you are great!! And Anthoney in sales--I would buy a car from you! I went to this dealership before it became Ocean, and swore I would never set foot there again. I will go back until I have a reason not to. Very pleased!!

denisec123

28 de may. de 2012

Awesome experience buying our 2012 CRV. Worked a deal over the phone (we knew exactly what we wanted and what we would pay) Chad agreed to our terms, sent us a fax stating the terms and gave us the trade in we requested for our Jeep. We have purchased many vehicles over the years and this was THE BEST car buying experience. I hope they keep up with the honesty, it sure would be refreshing and rare in this business.

Dee Dee

28 de may. de 2012

We purchased a CRV today and could not be happier! We spoke with Chad over the phone and worked out our deal. Once we arrived we were in the good hands of Joe. They honored everything we spoke about over the phone and went above and beyond adding in a couple of items at no cost. We feel we got a very fair price for our new car and also a fair price for our trade in. Our new car would not be ready until the following day so they provided us with a loaner and get this, will deliver our new CRV to our home an hour away at noon tomorrow. They do not charge a "dealer fee" which we were told by Love Honda and Honda of Ocala that "all dealer charge this". I am happy to say this is not true and those other 2 dealers lie! Dealing with the financial department was also a dream! A big thanks to Chad and Joe for making our buying experience a great one!

donald

26 de may. de 2012

I am sorry to say that I have never bought a car that did not have any gas in it the oil had 40mi before change they painted the front bumper looked like you tossed a hand full of sand on it and the rear spoiler the same way I had to take the wheel in to be repaired they did pay for that they said they would take care of the gas and oil but have not heard from them since except they sent me a referral thing.LOL right

helenweight

22 de may. de 2012

Beware of Mr. Cappo. The Tampa Bay Times will be writing about him and his business dealings. It won't be surprise when the Florida Office of Attorney General gets enough complaints about his dealership advertising virtual inventory. Nothing more than a con man running a bait and switch operation. This from the top guy. Like they say buyer beware.

debiboz

19 de feb. de 2012

I had the worst experience I ever had with a car dealer, I spent over 5 hours with them and got no where like they promised and changed stories, the salesman kept running to owner with the figures that he so promised me he could work out. Then let the deal go for 20 dollars. Also told my husband in not so many nice words, what the last dealership did to us when we bougt from them. Same day I went to Wesley chapel nissan and got a better deal than Ocean could give us. ? Sorry for the bad review. Ps the salesman Carmine was only doing what he was told

mbraun61

6 de feb. de 2012

Carlos was our salesman. He took great care of us. We felt the price was fair. We negotiated a little body work to be done. Took a couple trips to get it squared away but Carlos made sure it was done right. We were given loaner vehicles on both days. We'd recommend Ocean Honda and specifically Carlos. We'll be back.

Grandma

6 de ene. de 2012

Always nerve racking to shop for a new car. Had a good experience with Ocean Honda. Al, our salesman, was friendly (I know -- it's his job) and he knew his product well and went over everything several times with us. Met the owner while there also. Even the tedious paperwork was handled well. Thanks.

sheanly

3 de dic. de 2011

I went to ocean Honda on Nov. 14th 2011 and purchased my Honda Element Louie and all the staff were great. This is the most awesome dealership I have ever been in. Thanks guys I will buy my next car at your place.

Randy

1 de dic. de 2011

I bought my new Honda odyssey at Ocean Honda and I am very pleased with the service from all of the staff. Thank you Louie and Cappo for all you have done for me. I love my Honda. I will send everyone I know to your dealership. Thank you again.