Tanya F

27 de sep. de 2021

I spoke with Ricky Street about a Ford Focus. He was very helpful and friendly and I put a deposit down before driving it. We live 1.5 hours away and planned to drive out there in a few days. In the meantime, were able to test drive a similar car at a local dealer and realized it wasn't for us. I wasn't expecting to get our deposit back from Ok, but I spoke with Chris there and she agreed to refund us the money minus $20 for the credit card fee. I really appreciated the integrity and kindness of the team at Ok and would highly recommend them to anyone.

Blakie Funches

13 de ago. de 2021

I have had a rough experience in purchasing cars the last years. Not really knowing what to buy money was limited. It takes a lot when purchasing a vehicle. We as women are in the red when it comes to buying a car. My last car was a quick cheap buy when I go back and look at the paperwork I overlooked the fact that the dealership never serviced the car. In 2 years time the car started having major issues. If you are serious about your next purchase talk to your mechanic on the type of car that is better for you to purchase. They know from working on them what's the better quality of a vehicle. In saying that I just purchased a 2011 Ford Edge from Ok Mart what a smooth purchase. My mechanic was available by phone for me to ask him questions on this purchased. My brother was also there to talk to them about my trade in and the final cost of the vehicle. Ok Mart thank you! I appreciate you taking the time and patience in this wonderful purchase.

Bob Delorenzo

4 de sep. de 2021

This was my fifth car i bought out of State, am from Ct, and after the nightmare from Ok Auto it will be my last out of State Auto i will buy out of State. I purchased this 2011 Chrysler 300 for $11,350. Was never told there was a dealer fee for $350. When the car arrived it sounded like a truck. they never told me that the resonators were removed. Had to spend $400 to repair, then also they never told me they had 4 winter tires on the car and the rear ones had flat spots, i can hear a small thumbing sound from the rear tires.Had to replace all four tires, another $400 plus. then i also have to have the ABS brakes checked because light keeps coming. Tony is your true salesman who only looks at the money he makes and screw the customer .BEWARE BEWARE BEWARE

Mai Moua

4 de abr. de 2021

Didn’t understand why they wanted me to fill out a finance application first before test driving their car. You don’t see the bigger dealership asking their customers to fill one out first. Plus why have a “ face mask required upon entry” sign, if you as an employer/employee don’t even have one? I didn’t feel welcome there so definitely not going back.

Matt Pryer

9 de jul. de 2021

So far one star is not earned by OK automart. Yes ive read how nice they are and what good vehicles they have,and im sure they are nice and do have good vehicles. The issue is they implied their vehicle i bought was good too I asked if anything major was wrong with the ford f150 i was interested in, was it inspected , oh yes i was told and they advertise their vehicles are inspected. My wife and i trusted them with most our savings to put down on truck 6,000$ truck cost 23.000 in total, 2 days after buying truck several warning lights came on with more to follow. Noises from engine, noises from exhaust. I called and talked to man who sold truck to us, he said he would call me back to set up a time to bring it in. He didnt call me back. Took truck to Merrill Ford, after 300$ in knspection fees they informed me truck is in need of nearly 10,000$ in repair. Converters are engulfed in rust, exhaust manifold is warped and stud is seared off due to rust and on and on it goes. The engine has serious surge issue Ford hasnt fully diagnosed which of course means if they dig deeper the repair cost will go up and up and up. Lets see if OK automart cares really about their customers. Ive let them know of Fords findings. Would a dealership knowingly sell a vehicle that needs over 10,000 and climbing in repairs, i cant even drive this truck safely. FORD Said the truck has all the ear marks of a flood truck . I dropped of Fords preliminary estimates, they said the owner would call me. He hasnt a week later. To sum up the 23,000 truck i bought several weeks ago has either been at Ford dealership for inspection or my driveway, i drive it only if i have to , short distances. I understand the as is clause. However my wife and i were misled by Ok automart and if this can happen to us it can happen to others. So far they seem to think its ok to decimate a family financially and emotionally, 23,000$ i cant drive and 10,000$ and climbing repair bill i dont have, and a warranty that doesnt cover anything it says it covers far as i can tell. Only thing it will cover is 240$ towards a 640$ A/C condensor. I WILL GET INTO THIS MORE. ALL YOUR CUSTOMERS ARE POSSIBLY WATCHING HOW you HANDLE This case. Are you at OK automart only nice and helpful when you sell a sound vehicle. because you didnt sell me a sound vehicle its about the most unsound vehicle out their. So is it ok to do what your doing to my family. As is or not this is quite outrageous dont you think OK Automart, a vehicle you said you inspected the implication was their that this vehicle was worthy. Ball is in your court