Dillon

1 de oct. de 2014

One of the best dealerships I've been to in the Tri-state area. I came in to look at a bmw and ended up walking out with a brand new one. if you ever want to buy a BMW, come visit BMW of Morristown and ask for Shravan Patel. He made the process simple and fast. I gave him my budget and he showed me various cars that met my needs. I would definitely rate this dealership a 10 out of 10!

London transfer

17 de sep. de 2014

I am an expatriate returning from the UK. I was looking for a 535xd and discovered that Morristown had the biggest inventory in Northern NJ. The sales and support team were knowledgable and I was able to complete a same day purchase a 535xd with all the features I was looking for and the price reflected their desire for my business.

schllijo

15 de sep. de 2014

Brought my 328I in for oil leak and was given a loaner and made to feel like I was a long time customer of theirs. After my car was repaired, service coordinator Mario called to make sure everything was don to my satisfaction. Thanks again, Mario.,

Brenda

12 de sep. de 2014

I have owned various BMW cars. They were all purchased at a BMW in New York. I was referred to BMW of Morristown by a very good friend of mine as they thought I would definitely be happy with their service and professionalism. am usually loyal to where I purchase and service my vehicle. However, I decided to pay a visit to BMW of Morristown. Larry Stokes...what can I say? Great business person, very knowledgeable....most of all caring for his customer. We were able to work things out to both our satisfaction and above. He was able to enlighten me to much more that BMW had to offer and how I could ascertain them. Robert Redcross...what can I say? He made the financial experience very smooth for me. Dare I say it was a pleasure? Not every BMW dealership is the same. Based on my experience, I am now a loyal BMW of Morristown customer. Cannot rate the service yet, because I have not experienced it. However, I will get all my servicing done here.

Carol F

8 de sep. de 2014

I had an issue with my floor mats. My car was at the dealer for two days. I was provided with a loaner car.The service tech was thorough and competent. Excellent service.

Anonymous

1 de sep. de 2014

I was coming to the end of my lease and Alvin found me a great deal on a 3 Series GT. Everything met my expectations and decided to continue to lease from Morristown BMW. The whole process was done very smoothly and quick, truly professional.

Blueflash

29 de ago. de 2014

I saw their advisement from their website and went to this branch to meet the saleswoman who contacted me. when I got there I was told that lady already left this company, which supprised me. Only a few days. I waited for about 20 minutes, Larry greeted me and my friend. I am so happy that we waited and met Larry. He is very nice, efficient and helpful. I made deal for the car I want, but need to order and get from their SC factory. I was told it will take 3-4 weeks. It is ready faster than I espected. I didnot have the gap of returning my previous car and get this new car. Perfect timing. I really appreciate Larry's help for this purchase and I will definately recomend this location for your next trip!

Jorge Caicedo

27 de ago. de 2014

Excelent service. My congrats to all the team, specially to Fabian Rendon who is a very experienced sales rep with a high sense of customers needs

Jack R

12 de ago. de 2014

From the moment you drive your car into the immaculate garage, are greeted by a cheerful service employee, arrange for the service you need, and pick up your vehicle when it's ready, going to BMW of Morristown is an outstanding experience. This must be what service was like in the good old days, when customers were made to feel valued. I would recommend BMW of Morristown strongly. Also, you will not find a better salesperson than Brian D, he has been doing it for years and really knows the product.

USR BMW

16 de jun. de 2014

I have to say that based on some of the reviews here, I wasn't expecting much, but I was VERY pleasantly surprised!!! I was referred to the manager Dave Abbe by a friend of mine, who works for a dealer near my home. I made the trip out to Morristown, met with Dave, who had me go over the options that were available with their "BMW Genius" Jay. Jay couldn't have been nicer or more patient. Once we had chosen a car, I spoke to Dave again for a few minutes and went over the pricing. They found the exact car I was looking for, and 2 days later I was driving home in the 750 that we had chosen, at a price that was better than anyplace I had been shopping. I have never had such an easy experience at any of the dealers closer to me. Do yourself a favor, and give them a try. It was definitely worth the trip!

PB

21 de abr. de 2014

UNETHICAL UNETHICAL UNETHICAL !!! I can't even rate this dealership being that it would be below "0". They had sold a car that I had a deposit on the day before I was to pick it up and did not contact me ! Imagine, that they had taken deposits for the same car from 2 customers. BEWARE OF THE SHARKS AT OPEN ROAD BMW OF MORRISTOWN !!!

RA

29 de ene. de 2014

Employees are wonderful...helpful, informative, proactive, all around great experience I would expect from a luxury car dealership. Thank you!

Tom

28 de dic. de 2013

Their sales department is a joke. Spent 2-hours there this morning and never even got a trade-in value on my car nor did I get a price on the car I was looking at. I was an easy sale for them - had every interest in buying the car today! P.S. I bought my current BMW from this dealership.

slarti

19 de nov. de 2013

My convertible top stopped working, and I realy like to drive with the top down.(brrrrr its a litle could now ) I read all the reviews on this dealer, and I was nervice. Everyone was very nice and helpful and fixed the problem the next day. They even gave me a discount. I defenatly reccomend this dealer.

Megan

24 de sep. de 2013

Upon arrival, I was greeted warmly by all employees that I encountered. Everyone at Morristown BMW has been great, from sales to service! No other dealerships are comparable! My car was serviced faster then they anticipated. All my questions were answered. The facility was in top condition. I am always a bit resistant to dealing with dealerships. I worry the cost will be excessive and they will push for somthing I don't really need. I came in first for a problem with my BMW 335xi making some noise I never heard before. Initially my service advisor Alan told me I was looking at about $800. A later phone call from Alan and I was surprised to hear that I needed new tires and a brake job also and it could cost about $4000 or more but he would work with me and try to cut some of the cost. It did wind up costing about 30% less.When I pick up my car, Alan came out to my car with me and make sure I have no other questions before I leave. My car has been running like new again. Thanks to Alan, I would tell everyone I know who has BMW to go to him for service because I know he will take care of them.

Ann

16 de sep. de 2013

I have been at this location before and I am always greeted with great professional people. Alan and the entire service team are second to none. My lastest servicing was easy and quick.The whole experience was painless and stress free.This is the way it should be. It was so easy, I felt like it never happened to me when I go visit other dealers for service. Alan goes above and beyond and will always make sure that everything is going well. I cannot say how much I appreciate him being there for me and my car.

Wing Li

12 de sep. de 2013

I am very fortunate to have had BMW Heather shepherd me through the process of buying my first BMW. I entered my email address on the BMW website and promptly emailed inviting me to come for a test drive.She gave me to Larry and he helped me to appreciate the BMW brand on a number of different levels and spent several hours allowing me to test drive several different models. I did not feel pressured to buy and all the employees I dealt with stayed a bit past business hours to accommodate my inquiries. I love my car and will get my next car there and I will tell all my friends and family about this dealer and make sure they all get BMW from them.

Susan Florio

4 de abr. de 2013

Hello Mr. Paul, I wanted to take the time to recognize Robert Redcross. We stopped in at BMW of Morristown about 6 weeks ago. We were professionally greeted by Robert with his warm smile, and engaging personality. We spent about 2 hours with him going through the series, the options etc. I was turning in a BMW and definitely looking to hop back into another one. Lucky for me not only was I able to get the car I wanted, but working with Robert, I must say was a very pleasant, seamless exercise. Being the Director of HR for a major aerospace and defense company, and in times when it is hard to find dedicated employees, as well as employees of Robert's caliber who shine, and truly make you want to recognize their spirit, kindness, and his "no hassle"- approach. Additionally, I must say that Robert was extremely knowledgeable, and was able to answer every question we had about the car, options, financing, etc. Needless to say, I was very impressed with Robert, and truly appreciate his warmth and his exceptional customer service skills. I think it's safe to say it's rare to find the "whole package", and I felt the need to take a few minutes out of the day to let you know. Best Regards, Susan Florio

Coolhunter

26 de mar. de 2013

Service adviser gave me a 'ball park' verbal estimate, couple of thousands. I asked for a detailed written estimate, Would not provide. They wanted my signature on an open ended service order, in writing. Went to national headquarters and was told each dealer sets their own policy on this issue.

Notestdrive

28 de feb. de 2013

Have you ever heard that "When we have the deal then we can test drive the car!" Hey, how come I didn't test drive a car then just buy it? It doesn't make any senses! This how the sales person said in this dealership! It's just waste of your time!

azd100

3 de nov. de 2012

I purchased a used 2010 Toyota Prius from them yesterday. The remarkable thing was that they were closed due to Hurricane Sandy. They opened just for me, gave me a fair price, and took the extra time to do the paperwork by hand since their computers were down. I would definitely recommend them and buy another car from them. A big thank you to Mike Wendroff my salesperson.