Shalombayo51

9 de nov. de 2016

Blessings. Thank you all at Kia West for the experience. I would like to particularly Thank Isla Bayazit for her attentiveness, Friendliness and knowledge. You are an asset to the company. Thank you also, Jean T. you are a nice guy. God bless you all.

SoutOwner

5 de nov. de 2016

Jean analyzed my displeasure at the onset. He intervened and took over my position on the original quote that was made. He worked expertly with us and your staff to help us accomplish our objectives in the buying process. He has a very pleasant personality and was persistent in helping us to achieve our game plan. We were satisfied with our purchase and it was due to Jean that we bought the Kia Soul. He is an asset to your company and I hope you realize it. My wife and I were pleasantly pleased with the entire process and we are enjoying our new car. Thanks to Jean for an amazing job.

Dayron the Chaplain.

2 de nov. de 2016

Of the people that Help me at this dealership my kudos and appreciation to Mrs. Asli Bayazit. She's knowledgeable, attentive and very friendly. Thanks' to all the staff.

Jasmine

1 de nov. de 2016

I had a awesome & smooth experience with my sales representative Brandon Scott! He is the best! I would recommend any and everybody to go check him out! He will do his best and go over and beyond for his customers. As I experience in a week long process! But I am grateful to say I walked out with a 2017 Kia Forte New only one owner which is myself! I would like to thank everyone that helped!!

R. Thomas

1 de nov. de 2016

I worked with DEVON KING and he was great. No pressure, kept his promises, and a great guy to work with. I would recommend you ask for DEVON!

Kia9442

30 de oct. de 2016

I just posted a poor review and dealerater sent me a email stating they didn't like the review. So here is my revised review. Overall I can't recommend this store. Poor after the sale service. No follow up if you try to email or call, don't hold your breath for a response. My payment and percentage went up on Monday after spending 4 hours on Sunday at the dealership I took the car home. Now I'm invested in it. This Seems to be a common theme with this store. Why didn't the finance department advise of the possible increase in payment and percentage before I left on Sunday?The only positive I can say about the West location is the service department took care of a issue for me.

L. Merrill

30 de oct. de 2016

Orlando Kia West did an excellent job getting me a fair trade in and a brand new car. I appreciated Yakir Rukman's help with finding the right car deal.

Valentina

28 de oct. de 2016

Brandon Scott at the Orlando Kia West was awesome! Helped me get a car that had more space for me and my family. Thank you Brandon Scott and the kia family you guys rock!

Ggmac

27 de oct. de 2016

My situation was delicate I went to Honda they told me they couldn't help me . Then I went to Kia they listen to my dilemma and bent over backward to help me I would highly recommend them and I will be back all staff was amazing

VincentF

16 de oct. de 2016

Anas Lazaar and Patricia Miller both were so patience and went above and beyond to make sure I got out of the bad situation I was in and into a new car. Also with me being ex-military, they definitely made me feel that they appreciated my service. A very big THANK YOU to you both.

shanejayhayes

10 de oct. de 2016

We bought two cars from Orlando Kia West in a week. You would think that would mean you would get a little respect when the deal is done. That is FAR from the truth. As we were about to get in the first Soul and leave I noticed a chip in the door handle. The sales rep was justifiably bother by this and he promised it would be taken care of the "next day" that they would call us. It's MONTHS later. We were told there was a referral check, even silly things like a stuffed hamster were promised to us. NOTHING. I have called multiple times trying to get help, I have every excuse imaginable. Apparently they don't use computers because someone always has to go "look something up" to see where that check is. When asked why they haven't called us about fixing the door they responded with "Well we were waiting for you to come down". WHAT? So we should randomly just come on down not knowing if you even have the part? When I emailed service to see if they had they part they asked for the VIN then NOTHING. The person went on maternity leave and didn't even bother to have someone respond to her emails. Then I got some "Customer Service Manager" who said he was going to "take care of it all". He acted interested, he gave me some story about how the shop was being refurbished and now this was the reason they hadn't done anything. He said wait a week. Another month passes. Today I get my registration asking me to renew tags and guess what......they haven't even changed my registration. So now I am driving around in a car for three months with plates that technically belong on a different car. What I call tonight CHARLIE does what he does best, he pretends to listen then put me on hold but not until after saying "okay buddy". I am not your buddy, I am a paying customer and you should treat me as such. ALL I want is for them to do what they say they will.

Abby

8 de oct. de 2016

Salesperson might be awesome but the car service is terrible

Doris Whitaker

4 de oct. de 2016

Devon King at Orlando Kia West was my salesman and he was very helpful and patient with me. He explained all of the features of the vehicles I drove, especially the rear seats and the trunk. He wanted to make sure I could manage with my arthritis. I would recommend Devon King to my friends.

Lamar Jordan

3 de oct. de 2016

Trenda, my salesperson made my first new car buying experience and awesome one. She was extremely helpful throughout the entire process.

Leah

2 de oct. de 2016

Our sales person, Jean Tefouet, was knowable, courteous and a pleasure to deal with. He actually listened to what we had to say and did his very best to accommodate our wishes. I will definitely recommend Jean to anyone who may be looking to purchase a Kia. Also, our experience with Anas Lazaar, who did our financing was absolutely more than satisactory.

Deb

30 de sep. de 2016

Yakir was very helpful he went out of his way to get me in a new car with my current situation Kia helped me when Honda wouldn't would highly recommend

BETTY KEATON WALKER

30 de sep. de 2016

I CAME TO HAVE SERVICE ON MY 2015 KIA OPTIMA. AND END UP RIDING OUT WITH A 2016 KIA OPTIMA. THANKS TO THESE GREAT TEAMMATES JOSEPH Mnassa sales manager saw me and remember me from last sale,great man that has help very much to make the purchase enjoyable can't say enough about JOSEPH. BRANDON SCOTT another very important people this young guy took charge after PATRICIA MILLER ask him to help me until she got free. BRANDON is very ,very friendly and his smile and his knowledge of his job. welcome you and make you feel special

Scervatesrivera

28 de sep. de 2016

What a wonderful place!!! they are the best!!! I would highly recommend this dealership! they took a nightmare and turned it into a dream for me!! they have the most wonderful people skills!! they are SO willing to go above and beyond for me! I am already looking forward to the next purchase with them! Our credit was a big challenge but they was able to find the perfect vehicle for us they was able to get us approved. We are very happy with our vehicle. This was our first purchase from Orlando Kia west and I'm sure it wasn't the last. Great group of people.even though we were there till late yesterday 9/27/16 with our girls but it was worth all the wait :) thank you, thank you I wish I could give a million stars to them

Mary123

25 de sep. de 2016

I would like to thank William Sanchez,he was a very helpful and kind salesman.i would hardly recommend my friends to Orlando west Kia.

Amrg231816

25 de sep. de 2016

Great experience with my trade and buy. Thank you for the great time and my new car. Eveeyone was very friendly and exited to help.

Alanna

25 de sep. de 2016

It was a smoth transaction, great deal with a great car.Thank you

Home2803

24 de sep. de 2016

Michael was an awesome salesman and very humble guy. I walk in with little faith and left with an am Amazing car. If I had to recommend someone it would be him. Also management alberto ahumada work his magic. I really appreciate all that was involve. 5stars

Francisco cruz

23 de sep. de 2016

No los recomiendo porque me aprobaron un auto el 10 de septiembre 2016 bajo el banco de orlando kia les pago en cash $1000 dolares de down payment me entregan el vehiculo a los trece dias de tener yo el vehiculo me dicen que tengo que entregarlo porque el banco no lo aprobo. A mi entender cuando un banco o financiera toma una decision ya sea positiva o negativa te lo dicen el mismo dia como hacen otros Dealer no te dan un vehiculo le pagas una cantidad de dinero te lo llevas a tu casa y a los trece dias te lo quitan porque cambiaron de parecer. Eso es una falta de respeto a los clientes que tambien ademas de decirtelo se apartan del cliente para hablarse entre ellos y reirse y burlarse eso no se hace. Es una falta de respeto haber esperado tanto para darte esa negativa . De verdad que estoy muy disgustado y decepcionado tanto del Dealer su banco y los vendedores NO LOS RECOMIENDO De mi parte CERO.

tahskia

18 de sep. de 2016

Michael was very helpful kind and respectful. I knew what I want when I walk in and Michael did not try to push anything on me . Michael made sure that the vehicle that I purchase met all my need.I give him five etrax stars for being so concerned about my fiance when he was in so much pain the frist day I met Michael .Michael call me the next day while we were in the hospital to make sure he was okay.

Courtney D.

17 de sep. de 2016

I was lucky enough to have Trenda help me out through the whole process. She was fantastic! She's attentive, extremely personable and a pleasure to deal with. She doesn't pressure you into anything. She's there to answer your questions and help any way she can. I would definitely buy a car from her again and if you plan to shop at Orlando Kia West, ask for her!Also the finance manager Lazaar was awesome as well. He was a pleasure to deal with too and very personable. Usually car buying experiences can be horrific to say the least, but everyone here was amazing!

Darin Heyward

15 de sep. de 2016

Brandon and Mike was a big help in purchasing my new Kia Optima. I was very pleased with the service. And the finance department was excellent nothing but Thumbs up from Me.

Scott McKenzie

14 de sep. de 2016

I purchased at 2017 Kia Sorento last week and the sales, service, and finance staff were great. This was my second purchase there. I have no complaints at all! Sales staff Asli Bayazit and Yakir Rukman, along with Anas Lazaar, in finance worked really hard to help me find the right vehicle and make sure I was happy with the purchase. Great people!Definitely will come back next time!Scott M.

Valerie Collins

14 de sep. de 2016

The salesman at kia west is outstanding! Mike Severson went all out his way to make this an enjoyable purchase.

Scott McKenzie

14 de sep. de 2016

I purchased at 2017 Kia Sorento last week and the sales, service, and finance staff were great. This was my second purchase there. I have no complaints at all! Sales staff Asli Bayazit and Yakir Rukman, along with Anas Lazaar in finance worked really hard to help me find the right vehicle and make sure I was happy with the purchase.Definitely will come back next time!Scott M.

Zhay Robles

13 de sep. de 2016

My purchase with Rabii was AMAZING and the service team Tom Nguyen in the Service Department handled my outstanding purchase promise smoothly and swiftly.I have to give a five star rating because of Rabii my salesperson. He was amazing from when we first met to the close of the sale. He learned about what we needed and what we were looking for in vehicle, financial needs and really sorted though the what their inventory had to offer. He was attentive and respectful, and listened carefully through the sale. Because of Rabii and his support team from the Charles the sales manager and our Finance guy, I am elated by the experience.Not to forget the service team!! Very kind and welcoming thank you for your great work yesterday.Thinking about buying a car? Kia West Orlando is a yes because of Rabii and the team. This team makes this dealership just amazing.

collins collins

13 de sep. de 2016

Mike Severino is an outstanding salesman. He really gets the job done. He bends over backwards to make the customers happy. I had purchased a kia optima, when they sent it to get washed the detailers didn't do too good of a job. So my salesman Mike Severino rolled up his sleeves and done the car himself. I was very pleased when I left the dealership. We need more salesman like Mike Severino. THUMBS UP TO MIKE SEVERINO!!!!!!!!!!!!

Zhay Robles

13 de sep. de 2016

My purchase with Rabii was AMAZING and the service team Tom Nguyen in the Service Department handled my outstanding purchase promise smoothly and swiftly.I have to give a five star rating because of Rabii my salesperson. He was amazing from when we first met to the close of the sale. He learned about what we needed and what we were looking for in vehicle, financial needs and really sorted though the what their inventory had to offer. He was attentive and respectful, and listened carefully through the sale. Because of Rabii and his support team from the Charles the sales manager and our Finance guy, I am elated by the experience.Not to forget the service team!! Very kind and welcoming thank you for your great work yesterday.Thinking about buying a car? Kia West Orlando is a yes because of Rabii and the team. This team makes this dealership just amazing.

Oscar Lopez

7 de sep. de 2016

Very Happy with the salesman Fabio Henao, He never put any pressure to do the business, and was nice and honest !

medlino

6 de sep. de 2016

This is my second time at Orlando Kia West and like before my experience was awesome, Trenda Bridges was friendly and made the process go faster and it was! I will be back definitely wen I want a new car.

Dorrett and Mario

31 de ago. de 2016

It was really a nice experience that we had with the sale person Christopher Baker everything went well compare to the experience i had with other company i would recommend anyone to go to Kia.Plus my son is enjoying is new forte thanks kia.

Shdarian Wood

28 de ago. de 2016

I would like to thank Orlando Kia a thousand and one times if I could ! Howard Tarboro helped me out a lot I don't think I could have done it without him . Thank you all once again!

Black Nurse Ninja

26 de ago. de 2016

The staff at Orlando Kia West were very professional and also personable. I enjoyed the experience as a first time car buyer. Jean Tefouet was highly knowledgeable about the selection of cars within my budget and worked with the higher ups to get me the best deal. He included me every step of the way, which I truly appreciate. Anas Lazaar was also very kind and a wealth of knowledge. I appreciate him speaking in layman's terms and breaking things down for me.

John G

23 de ago. de 2016

Thank You Alp for making it very easy for us, WE LOVE OUR NEW KIA SOUL!!!!!!!!!!

Litzaida Questell

22 de ago. de 2016

This is my second Kia car but first one at Orlando Kia West, I had a great experience with Asli Bayazit and with Victor from finance. I really appreciate all the help and the great customer service. I would recommend this dealer to everyone.

Happycamper

19 de ago. de 2016

Very happy with my online purchase of a used car from Mike Severino at Orlando Kia West! Mike described the car's condition perfectly, and he reached out numerous times to keep me informed on each stage of the transaction, which left me much more comfortable with such a long distance purchase. Mike also steered me to a reliable transportation company, very much appreciated!

Taneshia0814

16 de ago. de 2016

WHEN MY HUSBAND AND I WENT TO KIA WE HAD A WONDERFUL EXPERIENCE!!!! THEY HELP US WITH EVERYTHING WE NEEDED AND DID A GREAT JOB ON GETTING US OUR 2016 KIA SOUL!!!! YAYYYY!GO KIA (WEST)

Vanessa Figueras

14 de ago. de 2016

This is my third car I buy from Orlando Kia West. I have gone to other dealers and I always come back to Orlando Kia West. All the staff treat you right. Asli Bayazit was my sales representative and she was Awesome and very helpful. .

Kia9442

8 de ago. de 2016

Good sales staff, Moe and Achraf Lazaar are a great help with your needs. I would buy another car from them. Very nice sales store.

liz_0612

5 de ago. de 2016

I just purchased a 2016 Kia Soul from this dealer. I could not be happier with the experience. No pressure just a friendly helpful sales person, Howard Tarboro was knowledgeable, friendly and caring. Would recommend this dealer to anyone.

Love my Kia

3 de ago. de 2016

Michael Neura was great - I had some issues with being upside down in my trade in and he took the time to make sure we looked at the cars that would fit my requirements and that I wouldn't have to settle on a car I would ultimately be happy with but may not really love. I got the exact vehicle I wanted AND payments within my budget! It was a GREAT experience, Michael was very helpful and followed up on everything he said he would - I would recommend Kian and Michael Neura to everyone I know looking for a new car purchase!

wb4659

3 de ago. de 2016

Orlando Kia West has all the same nasty attributes as any other car dealer; they have a "process" they want to put you through. It starts with a test drive, then a "sit down" followed by a test to see how long you will tolerate sitting there alone waiting for them (apparently the longer you wait the more of a sucker they expect you to be), then the offers begin. They all seem to use the same form, writing out your offer and asking you to ''sign" it, as if it doesn't mean anything unless you put your name on it. All part of the game they play. Of course you can't ever meet directly with the manager who is actually making the decision; the salesperson shuttles back and forth, again making you wait for excessive amounts of time. The longer you will tolerate, this the better for them. I think they're taught to wear you down with the long waits, so you eventually get to the point of saying, "okay, okay...let's just get it over with", and accepting their offer.Having said that, Asli and Jean were great. Very professional, enthusiastic and eager to help. The most impressive thing is that Asli actually helped me AFTER the sale. The chip for the navigation was missing and she had one ordered and called when it came in. Very nice! I'm used to - once the deal is done - they are done with you. Way to go Asli!Hats off to Duric in finance too. He did a great job and didn't waste my time.

Caribbean Blue Soul

3 de ago. de 2016

Michael Neura was great - I had some issues with being upside down in my trade in and he took the time to make sure we looked at the cars that would fit my requirements and that I wouldn't have to settle on a car I would ultimately be happy with but may not really love. I got the exact vehicle I wanted AND payments within my budget! It was a GREAT experience, Michael was very helpful and followed up on everything he said he would - I would recommend Kia and Michael Neura to everyone I know looking for a new car purchase!

Yancy

29 de jul. de 2016

Asli was great! Glad I had her as a salesperson and appreciate her positive attitude and thank her for being so caring.

avenanciok

25 de jul. de 2016

I drove from Daytona to Orlando and it was a complete waste of time. I called before going to confirm that they were offering over the Kelly blue book price they said yes but never said I had to purchase a brand new vehicle. They then offered me less than Carmax and less than the Blue book value. I then decided I wanted to look at used cars to purchase a second vehicle and the salesperson wouldn't even walk out on the lot with us. She pointed us across the street and walked away. She was very pushy in trying to run my credit because she didn't want to waste her time if it wasn't going to be approved. which i felt was very judgmental and unprofessional. I actually used to work at a car dealership so i'm very familiar with the business and this was one of the worst customer service experiences I've had. I was very unsatisfied when i left and ended up going to Daytona Automall and they were wonderful, not too pushy and found exactly what we were looking for.!! They actually insisted we find something we like before we run our credit which is exactly how the process goes. Thanks for wasting my time and gas.

Valerie

19 de jul. de 2016

My sales experience was with Asli Bayazit, she was very informative and personable. She listened to my specific concerns and desires and worked with me to get the desired result that I wanted. She was very respectful of me and my time. This is my second purchase from Orlando Kia West and I am very happy! I actually went in to have my 2013 car serviced and wanted to know about a new promotion that the dealer was running. I ended up driving a new car home that night!Asli's customer service and her knowledge about the cars that she is selling is excellent!My experience with the finance department was also excellent. I met with Farid Nibrasse and he explained every page that I had to sign and answered all of my questions.

toshagomez88

18 de jul. de 2016

Asli is so amazing! I am looking forward to the next purchase with her! She turned a nightmare into a dream! She is so easy to work with! She was so helpful and willing to go the extra mile for me!

Rodney

18 de jul. de 2016

My car buying experience was great at Orlando Kia West, I would recommend this car dealership to anyone who is looking for a car and my sales person Chris was awesome to work with, he took through the whole step of the way and this was my first time ever buying and driving off the lot in a new car.

Dalton

17 de jul. de 2016

After much shopping on the Internet I found the deal of a life time and met an amazing sales lady name Asli. From the moment I spoke to her on the phone I felt comfortable and when I met her you couldn't help but smile. We made our deal on the phone and I drove all the way from Ocala to meet with her to buy my new Kia Soul. I am retired and I can honestly say this was the most pleasant car buying experience of my life. Asli is the best and a great asset to the dealership.

Jeffico

13 de jul. de 2016

Horrible, horrible service. My wife went in for an OIL CHANGE WITH AN APPOINTMENT TIME and has been there 3 hours and the car has not been worked on yet. This is completely unacceptable and Kia West should be embarrassed. But they won't be embarrassed when they hand her the bill. NEVER, NEVER AGAIN

Edward

6 de jul. de 2016

It was a pleasure working with Patricia. She has a very pleasant personality, and doesn't presure you. She took time to understand your situation and what you were trying to do. She took the time to give me some good advice. Thanks Patricia.

Razz J Desir

5 de jul. de 2016

...No one can help you with any questions, concerns or issues. If you purchased any type of special packages you thought would help protect and benefit you and your vehicle, think again. They sell it, hoping you never need. Money for them.They have no clue on the process to take advantage of any special service you may require that you paid into. Extended service warranty, service packages, GAP insurance, etc. Their job is to make the sale and for you to move on with your life. Don't turn back for any questions. That's asking way too much. Your messing with their commission they can try suck out of someone else by wasting their time dealing with you. You already been sold. There's no money in you for them to take any more. It's always smiling teeth before the sale, after..."sorry dude, can't help you. Take care!"

voriqua

4 de jul. de 2016

from the moment that i walk thru the door i was greeting and they make me feel welcome ,very knowledgeable sale person, well inform and courteous , especially Mr. Anas Lazaar excellent individual and knowledgeable. thank you for an excellent service

Nosaletoday

17 de jun. de 2016

To begin with, I responded to a solicitation to test drive a car at this dealership. I wasn't even in the market for a new car. I gave ALL my information including credit score, current outstanding car loan and the maximum payment I was willing to make. I was assured we could work with that information. I got to the dealership right on time for my appointment. The sales associate could not be found. The waiting area was just a bunch of customers sitting at tables. All kind of employees walking around...Finally after waiting 20 minutes, the salesperson I had an appointment with showed up. Again went over details what I was interested in buying. The salesperson was very helpful and was very knowledgeable about the different models, features, etc. Test drive went good and I was ready to buy.We came down to the figures, sitting at a table in the lobby with no privacy giving out personal information with other customers right there. Then the figures ended up over $200 per month what I had previously made clear was my maximum amount. I was offered prior to arrival $8,000.00 over KBB for my trade in. However they only offered me $6,000 over KBB. I still was not happy with what would be my monthly payments and was ready to leave when the salesperson then began getting sarcastic. He said he could sell me a used car which I made clear I already own a used care that I am more than happy driving for at least another couple of years. Again the salesperson was sarcastic and I was more than ready to leave. The salesperson actually got up and left the table before I did. Needless to say, in another couple years when I am ready to buy a new car, I will not be going to this dealer again.

Dmariemann

5 de jun. de 2016

After shopping around at other dealerships I was ready put purchasing a car on hold. But thanks to Orlando Kia West I was able to get the car I wanted for a great price. I worked with Asli and Anas, they were both really helpful and did whatever they could to help me. The process was easy and fast and I love my car!

Brittanie F

2 de jun. de 2016

This was my first time buying a car, I was so nervous and super unsure about how to go about things, but Mike Severing was so sweet and so helpful about the while process. He walked me through everything without complaint and helped me get an amazing car, I would definitely recommend his services and buying a car at Orlando Kia West, you won't regret it!

Bernard S.

2 de jun. de 2016

I was shopping for a car for my daughter. I stopped by couple of dealerships and did not have a good feeling. So, I decided to go to Orlando Kia West, where I had previously purchased my Kia Sorento few years back and had a great experience. As soon I walked in I was greeted by Joseph Perez who was very nice and helpful. He listened to what I was looking for and gave me couple of good choices without being pushy. He was very informative, knowledgeable and had a great personality. He made sure that I got the best deal, and I walked out with Kia Rio 2016 that my daughter wanted and was very happy with. Joseph made the process smooth and enjoyable. Could not have asked for a better car buying experience. Thank you Joseph.

Jaziaj123

30 de may. de 2016

Cool guy very easy to work with no haggling. Very helpful with comparing other car, has information on any car you bring up. Very happy with Mr Neura.

11111

30 de may. de 2016

my experience was so easy and enjoyable Brandon scott made it this way he and his new partner joe perez were very helpful and experienced, the whole place was so easy to work with right down to the managers, they made my deal happen my way , and gave me everything I wanted definetly go back again and advise you to also

HamBri

26 de may. de 2016

I truly enjoyed my visit thanks to Brandon, who was very patient and understanding. This was my first time buying a car and he made the experience memorable.

Miss andrea

25 de may. de 2016

Me and my wife went to see the new Kia Sportage 2017. We had no idea what experience we would have and actually we were nervous to be honest bc you know how car dealers and sales people are ....Instead we were welcomed by a gentleman named Alp Kose right at the enterance of the store.He did not even mentioned about what we were looking to buy or any questions related to car buying. This kind of surprised us at the beginning btw,instead he listened and even asked if we need something to drink bc it was hot that day..Long story short mr Kose made me and my wife feel at home or we are just w a friend,guess what? We end up buying a brand new Sportage 30k in about 30 minutes without hesitating lol.I recommend mr Alp Kose to everyone for sure,he has quality and knowledge about not only the product but also w people. ( great skills)Alp thanks again William M

Princtop

24 de may. de 2016

OUR SALES PERSON FARID N MADE OUR EXPERIENCE TO BE THE BEST IN YEARS. GLAD WE CAME TO ORLANDO KIA. WILL DEFINATELY RECOMMEND THIS DEALERSHIP TO OUR FAMILY AND FRIENDS.great JOB AND TEAM!!

faridaf12

22 de may. de 2016

Farid was our sales person. This guy is the deal, he made our whole experience to be one of the best one in years. will always recommend him and the dealership Kia West Orlando.Great team and great customer service!

Roxanne

19 de may. de 2016

I had the pleasure of working with Patricia Miller. She took the time to listen to what I wanted and made sure that I was 100% satisfied. She was very personable and easy to talk to. She makes a connection with you that will leave you feeling like you've known her for years. This was my second time purchasing a Kia. I will recommend Patricia and Orlando Kia West to anyone who is looking to purchase a car.

Betty Giacomazzi

16 de may. de 2016

Going to Orlando Kia West was the best thing I've ever done. Jean Tefouet helped me in the process of getting a car. He was so knowledgeable, courteous and friendly, I forgot about being so nervous and was completely at ease. I just love the Forte I bought and would recommend getting one--in Orlando Kia West, of course, to anyone! Thanks so very much!

Jennyjax

13 de may. de 2016

We had a great experience purchasing our certified preowned car through Howard Tarboro at Orlando Kia West. We felt that Howard was willing to meet us halfway, took our personal needs into consideration, went to bat for us in negotiations, and followed up well on the deal. He is communicative, willing to negotiate, and personally invested in his product. We really enjoyed the experience and based on our research we feel confident that we got a good deal.

Jenny Terronez

12 de may. de 2016

We had a great experience purchasing our certified preowned car through Howard Tarboro at Orlando Kia West. We felt that Howard was willing to meet us halfway, took our personal needs into consideration, went to bat for us in negotiations, and followed up well on the deal. He is communicative, willing to negotiate, and personally invested in his product. We really enjoyed the experience and based on our research we feel confident that we got a good deal.

Bobby Jackson

12 de may. de 2016

I recently purchased a new car from Orlando Kia West. Sales Consultant Jean Tefouet went above and beyond to make sure i got the 2016 Kia Soul that I wanted. Thank you so much Jean and keep up the good work.

Asli BaBayazit

11 de may. de 2016

I got a 2016 she was awesome. I had a 2010 Ford Fusion and walked out with a brand new car. Thanks Asli.

Jose Romero

29 de abr. de 2016

My wife and I truly enjoyed going to Orlando Kia West for our new Kia Forte. The experience was made memorable thanks to Michael Neura, he worked with us to get the best deal. This was our first Kia vehicle but it will not be our last.

Zoe1980

28 de abr. de 2016

I was greeted with open arms, great atmosphere friendly people quick and fast service. I surely recommend this place to anyone looking for a brand new car. go Howard Tarboro! the best car salesman ever!

Amaynard

28 de abr. de 2016

If you are looking for a new car and have doubts, go see Achraf Lazaar at Orlando Kia West, he will do what it takes to get you into a new car.

mgfkiasangria

27 de abr. de 2016

THEY PULLED A SPOT DELIVERY SCAM ON ME AND THE EMBARRASSMENT THAT I EXPERIENCED IS ONE I WILL ALWAYS REMEMBER.. AFTER 25 DAYS OF DRIVING A NEW OPTIMA THEY CLAIMED THE BANKS NEVER FELL THRU WITH MY APPROVAL AND THAT I NEED MORE MONEY DOWN OR A CO- BUYER OR PLACE ME IN ANOTHER VEHICLE, I SPOTTED THESE RED FLAGS AND FOUND OUT THE NEVER PROCESSED ANYTHING FOR AND I HAD TO GIVE UP WHAT I THOUGHT WAS MY CAR. I WILL NEVER DO BUSINESS AND RECOMMEND NO ONE SHOULD BUY A CAR FROM HERE!!

purplegirl

20 de abr. de 2016

We drove a good distance to get to this dealership and I would do it again in a heartbeat. Great staff. Asli was more than helpful. Unbelievable deal on my 2015 Kia Forte5 Ex! I love it. I would recommend Asli and the dealership to anyone who is looking for a new vehicle.

Chris

18 de abr. de 2016

I wanted to take a moment to say what a very good experience we had purchasing a Kia from Jean Tefouet at Orlando Kia West. We made it clear we did not want to be hassled while looking at the cars and he politely gave us the space we wanted. He did not bother us again until we asked him for assistance. You dont get that at most places, where they come back every 5 minutes or hover around nearby. Jean respected our wishes and was very polite. He was honest and up front with us when making the deal, and was very friendly sharing his stories of his time with Kia and living in the area, as well as abroad, while we waited to see the finance department. Great guy, and I would recommend him when you go.

Olsebk

17 de abr. de 2016

Felt that they were honest and had reasonable prices.

Gbella

16 de abr. de 2016

Asli Bayazit was amazing. I can't thank her enough for the great experience purchasing my 2016 KIA Sorento. I have and will continue to recommend her and Orlando KIA West to anyone I know who needs a new car!

sonoma

14 de abr. de 2016

Will do everything they can to help you. Made the car buying experience better then most dealerships. I would recommend this dealership to friends. Would buy from them again.

Mitch M

11 de abr. de 2016

Our sales rep, Asli Bayazit made this a great experience, especially in making it a comfortable experience for my son who never purchased a car before.

MitchM

11 de abr. de 2016

Bought my first Kia Forte from them in 2012. We added a Kia Soul from them in 2013. I actually took my cars in for oil changes and service. Went in 2 days ago to have my oil changed and find a used car for my son. Walked out having traded in my 2012 Forte and 2013 Soul for 2016 models and got a 2015 Forte for my son. They made me an offer I couldn't refuse. Asli, our sales rep was on top of things even before I went to the dealership, contacting me the day after I had been on line looking for that car for my son. She was amazing. David, the finance manager (who had sold my me first KIA in 2012) worked with us to make it all happen

Mercio

5 de abr. de 2016

I have been doing business with these guys for nearly 9 years now. I've always looked for cost-benefit, and Orlando Kia West has been a great choice. These guys consistently exceed my expectations. Michael Neura did a great job handling my lease deal last week. It was the first time I worked with him in particular, he was very professional, friendly and easy to work with. I worked with Anas Lazaar during my previous deals, excellent customer service, always willing to go the extra mile to accommodate my needs, he was also involved in this last deal, now as Finance manager. It looks like they take good care of their people, a lot of their employees have been around for some time, and that seems to translate into great customer service. I definitely recommend Orlando Kia West.

CanesFan333

30 de mar. de 2016

I gave the ratings I gave because I had a great experience at Kia & everyone was helpful & willing to help out & great customer service overall

Elsie604

29 de mar. de 2016

I have to say Fabio was an excellent salesperson because it seemed as if he he really listened to what my husband and I needed and wanted. He worked several hours (My husband was kind of hard to deal with as he was giving up his Harley for a family car) with us and we found the perfect SUV and deal! Alberto Ahumada helped as well and put the biggest smile on my husbands face. We did not leave feeling like we were short handed at all and we are so happy with our purchase! Anas Lazaar was a pleasure to work with as he walked us through the documents.

Shelby Lewis

26 de mar. de 2016

My experience at Orlando KIA west was beyond excellent .Mike Severino was an amazing sales Representative . I went in telling him what I wanted and he was able to meet that goal. And he was very thoughtful of my time and not wasting my whole day. He was able to make me a deal and out the door with a new vehicle. Everyone was very friendly and I was recommend anybody to go to KIA west. Thanks again guys!

Brandon

25 de mar. de 2016

I was shopping around for a used car and the people here were so nice and super helpful. Even though someone had already bought the car I was looking for the dealer contacted me after wondering if there was anything he could do or provide for me in order to find a better car and my experience was overall fantastic!

CassieSnyder

24 de mar. de 2016

Went to Orlando Kia West and met with Mike Severino their Internet Sales Manager this past weekend. He was very nice and very helpful. I went in looking to purchase a 2016 Kia Sorrento and walked away purchasing 2 Kia Sorrentos, one for me and the other for my daughter. Mike has a very likeable personality, great sense of humor and is not pushy! He helped us weigh our options and find the best car for our needs. He made the process of buying these cars a lot better. When it came time to meet the Finance Manager, David Andrew he also made the process smooth and really worked with us to get us the best deal. Yes it was time consuming but that is the nature of the beast with buying a car. He was also funny and has a great personality.Overall we had a great experience. Thanks for everything Mike and David!!

YPz

22 de mar. de 2016

Asli is a great rep. She had many people there to see her, she did her best to make sure she greeted everyone and kept everyone up to date on when she would be able to help them. Overall really nice lady.

Eagm

16 de mar. de 2016

I have a good experience with the sales team. Also I will like to recomend this dealer to my friends and family. I hope I can come back soon to get the new car to my son

Cassie Snyder

10 de mar. de 2016

Went to Orlando Kia West and met with Mike Severino their Internet Sales Manager this past weekend. He was very nice and very helpful. I went in looking to purchase a 2016 Kia Sorrento and walked away purchasing 2 Kia Sorrentos, one for me and the other for my daughter. Mike has a very likeable personality, great sense of humor and is not pushy! He helped us weigh our options and find the best car for our needs. He made the process of buying these cars a lot better. When it came time to meet the Finance Manager, David Andrew he also made the process smooth and really worked with us to get us the best deal. Yes it was time consuming but that is the nature of the beast with buying a car. He was also funny and has a great personality. Overall we had a great experience. Thanks for everything Mike and David!!

Dougt

8 de mar. de 2016

I traveled two hours to get to Orlando Kia West because I found the car I was looking for cheaper then anywhere else. When I got there I felt with Brandan Scott, who was very professional and knowledgeable. He made thing move quick and easy and I was out the door with the car I wanted at the price I wanted and quicker then any other dealership I ever felt with!

LikeaClown

7 de mar. de 2016

I was not happy the next day when I asked for a copy of the purchase order to present to my credit union. Listen to customers when they tell you that they have been pre-approved for financing and don't try to shove Kia Motor financing down their throat in order to improve your commission or gain a spiff. You ran my credit unnecessarily at least once if not twice.

cv53hts

6 de mar. de 2016

After taking my "personal notes" from their website, I was totally prepared. I called for an appointment. I was told on the phone that "It was end of the month sales and you don't want to miss any special promotions". I arrived at Orlando Kia West 6:30 pm. They were really busy and it was almost a full house with only one or two empty tables.. I met with Internet Sales Manager, Asli Bayazit. We spent about 20 minutes, walking through the car lots, looking at different models, their features and prices. She was very patient listening to my immediate needs, as well as what I want. We test-drove a vehicle that I like. She offered me a great deal. This is my third vehicle purchase from Orlando Kia West since 2008. Thank you so much Ms Asli Bayazit.

JC

4 de mar. de 2016

I wanted to thank the Orlando Kia West team especially Achraf Lazaar for his excellent customer service. I really commend his patience. He took his time to answer all of my questions as well as asking key questions to get me into the right car. I was reluctant at first, but he worked diligently to get me the best deal on my new car. I purchased the 2016 Kia Soul and am very happy with it. I strongly recommend Achraf Lazaar at Orlando Kia West. Thank you for all your help!

Aubrena Theus

3 de mar. de 2016

I was I looking for another used car but Mike Severino showed me options let alone I didn't know I would get approved for a new car I was applaud by that and very greatful I even got help with new insurance he was a life saver he didn't keep me waiting long he touched basis about every detail and explained and answered any questions I asked. Mike Severino Is the best!!! I'm so loving my 2016 Kia Forte Lx

Maribelis78

2 de mar. de 2016

The best dealer in all orlando,especially my saler fabio henao hes the best he help me alot i recomend anyone to go to the best dealer kia orlando

am1988

2 de mar. de 2016

What can I say.I went to the West colonial Kia and their service was excellent at the door got greeted by Howard Tarboro excellent human being!!!! I would recommend him to anybody will do what you ask and will do everything he can to help you..THANK YOU..

Rallen

1 de mar. de 2016

I would like to Thank & Commend Howard Tarboro & Anas Lazaar for their help in my purchase of my 2016 Kia Sorento. They both deserve the praise & appreciation. Thank You Both once again!!!!!

Bartie

29 de feb. de 2016

My daughter and I had a very good experience purchasing a very clean,low mileage Kia Forte. Bill really knows the vehicles he sells and very professional. He took his time to make sure we were fully satisfied with our purchase and went over the car from front to rear.We would also like to give the gentleman from Morocco a big thumbs up as he was our last stop and was very informative in regards to the extended warranty and he explained all the paper work prior to being signed. Sorry not to know his name but he was a very customer oriented individual.

Juan Cruz

25 de feb. de 2016

I have bought cars before, but the experience I had in my last purchase was impressive. I went to Orlando West KIA and my salesman was Mr. Jean Tefouet. Very polite and hard worker. I had in mind what I wanted to see and he did not for once try to guide me into the expensive ones. I expressed my situation with a fixed income and that I needed to stay within my budget. We back back & forth with the offers and Mr. Tefouet did not give up. He and his staff worked hard to get me into my 2016 Forte LX. And sadly this was one of the very few times that I had received any help, benefit, discount or credit as a disabled veteran, and that really touched me. I would recommend Orlando West Kia and Mr. Jean Tefouet to anybody and everybody.

Miracle

25 de feb. de 2016

My experience at Orlando Kia west was one of the best car buying experience I have ever had. My sales associate Ignacio Toussaint treated me like I was a queen. He listened carefully to my concerns and made every effort to solve them .Everyone involved in this experience was a real professional.If you're looking for impeccable service then Orlando Kia with a place to go.

A. Hamilton

24 de feb. de 2016

Asli gave such good service that day, I would have bought anything she was selling! Everyone I worked with that day were very professional, and efficient. Thank you guys so much for your help! A. Hamilton

ady

22 de feb. de 2016

It's the best place to buy a car, I recomended. And Mr Julan Garzon is the best car seller I never met. I appreciate his effort to sell me this car

new kia

21 de feb. de 2016

jean was very very helpful and nice. He did not pressure me at all. He did his best to get me a great deal. And a great deal i did get on my trade in and on my new car. Thanks jean.Russchell Cromartie

Teneqha

19 de feb. de 2016

The sales guy William lied to me n told me my monthly payments will be $398 a month. He never told me it was just an estimated. He also said they were only going to run my credit once. Left on Friday n on Sunday my credit was ranned 18 different times. My credit score drop by 26 points. They also told me that the bank was going to be Suntrust. I come back on Thursday, they say no bank will approve me n my interest rate has gone up to 14.9 n now I will have to pay $444 a month. In order for this to not happen I will have to down a higher deposit. When I brought this to their attention the guy says ma'am I'm sorry about that but are you going to approve this bank or give us back the car. I just sold my old car that weekend (thinking everything was okay)n put all the money I had available down on that car. I'm at the dealership with my son n the only option if I didn't approve the bank was to give them back the car. How was I supposed to get home? How was I supposed to get to work? Now I'm stuck paying for a car I can't even afford. It way out of my budget. I'm going after the guy in finance and Williams license. They should not be doing business. Do not buy from Orlando Kia at all. Before people sign contract they should disclose all information. They did not. Now I'm stuck in a whole between either paying my car payment or having money for rent.

Robert and Katie 1

19 de feb. de 2016

Michael our salesman was awesome. He went over and above helping us get out of are beat up old caravan to a brand new Kia Soul. I will go back and continue to do future business with Orlando Kia West and Micheal.

kiaSux

13 de feb. de 2016

Here is what I've dealt with Kia Orlando and Kia Deland in the past week and a halfLast Wednesday-engine locks upLast Thursday- towed to Kia orlando advised..yep engine locked (duh.really?) Need to submit to warranty. Need proof of all oil changes in last 2 yearsLast Friday- left message with Deland..fax me my service summary..several calls no response - went there on my lunch break proceeded to tell everyone in lobby how much kia sucks..immediately given my summaryMonday..Phone call from kia orlando..oh.. deland kia has it in system as sold used. .email us your buyers order to prove you bought it new, oh and we need proof you aren't married to he who shall not be named as well..so send us your divorce decree and your new marriage cert. Wednesday. . Ok you are the same person that bought it and you did buy it new..so we'll tell you in 24-48 hours if covered or notToday. We are running a diagnostic on it now to see if there is any other way we can weasel out of this warranty... you'll have answer by end of today.I will NEVER buy another Kia..AND of course now there is another problem and will be another 24-48 hours .Update.. motor is covered under warranty and dealership put me in a rental car.. a nissan versa note. Engine was overnighted on Monday and it's a refurb. Have not heard back from dealership so emailed tony regarding the refurb and warranty. Response below So the engine is a remanufactured unit. I unfortunately do no get released what miles the engine has on it when kia sends it to us. warranty on the engine would be a 12 months, 12,000 mile warranty that would put it your mileage out to 112,805 miles. or 12 months from this visit for repairSo does this motor have 160,000 miles or 60,000? Is this motor another one that just blew up? Will it fail me? Probably, and probably at 12,001 miles.. I don't like that the engine isn't certified on how many miles it has.

Richard Greene

11 de feb. de 2016

I would like to recommend Asli as a true asset to Orlando Kia.My wife and I were happy with the purchase of a 2013 Kia Soul.Also called and said she crunched some numbers, and informed us, for just a little more money, per month, she could get us into a 2016 Soul. I made a appointment, and we viewed the available stock, and my wife wanted the Soul in Caribbean blue. Now we have the upgraded Soul, and could'nt be happier.Thank you AsliYou go GirlRichard Greene

Sandra

4 de feb. de 2016

I had an excellent experience at Kia Orlando. i felt very comfortable talking with Mr Howard an he explained everything really well to me. I am satisfied with the car and would recommend my family and friends. Very nice people and they made me feel like I made a good decision.

ladiluv22

1 de feb. de 2016

I frequntly use to bring my car to the Kia orlando west location. However my last three trips have been utterly disastrous and frought with over charges and untimely poor service. They will no longer receive my business and I warn you to heavily consider the value of not only your budget but also your time before choosing this location. I bought my car in today because the passenger side headlight went out. We weren't sure if it was just the light or an electrical problem so the first service rep. suggested it would be beneficial to do a diagnostic. The diagnostic was quoted as $89.95 however we were told if the service recommended was done the diagnostic costs would be waived. After sitting for close to an hour another customer service rep, tony, arrives to share that they tightened the terminal inside the lamp and replaced the bulb. My total cost $117.44 before taxes. The bulb itself cost only $ 27.59 LABOR FOR THE HOUR $89.85. When I remarked how the labor conveniently reflected the cost of the diagnostic which we were told would not be charged if the car was repaired, tony explained that now the labor costs per hour was $89.95. REALLY!!! $89 to put in a light bulb!! They can charge whatever they want for labor and I keep all of my invoices to show that fact. I'm not asking for a free service but $89 is excessive! To add injury to insult we still sat for another 35 minutes before my husband got frustrated and went to ask what was taking so long to cash us out if the car was now fixed. Tony's response....we were just about to close out the ticket. Our last experience I was quoted over $700 for front breaks, wheel alignment, replacing a flex coupler and an oil change. When my husband arrived and questioned why the price was so high, all of a sudden there were discounts that could be applied and we walked away paying a little less than $450.00. Again you weight the costs. I prefer to deal with a place a little more ethical than this.

Chi mother

27 de ene. de 2016

Fabio Henao was an outstanding salesman. He was extremely patient with a very indecisive woman. He went above and beyond to assist me in making a final decision. He was professional and courteous. Mr. Azmir, the General Sales manger, was also professional, kind and courteous. I couldn't have asked for a smoother financing process than what Mr. Lazaar provided. All staff were professionally dressed and I observed all customers being treated respectfully. Ask for Mr. Henao, you won't regret your request.

db

24 de ene. de 2016

I worked with the Internet Manager, Asli Bayazit and she did an amazing job. We started on via the phone on Thursday and on Friday I drove to the dealership to finalize the details, as I live about 2 hours away, it was important that I was not making the trip for nothing. Working with Asli was one of the easiest times that I have ever experienced when buying a car. Then when it went to finance, the excellence continued. The entire process from beginning to end was made amazingly simple.

dbatapbr

24 de ene. de 2016

The group at Orlando Kia West worked seamlessly to reach an agreement. I worked Asli Bayazit, Internet Sales Manager, she was amazing from first contact.

juanpe68

18 de ene. de 2016

My experience at this dealer started the very first minute my wife and I walked into the sales department and we were greeted by Achraf Lazaar. The person treated us with respect and courtesy and helped us achieve our goal of buying a new car. He presented all the information at front and it was very easy to select what we needed and in less time than expected. Great customer service and very professional at the same time.

Whitehorse

16 de ene. de 2016

Very nice, great service. She came in at the price I can afford. What a miracle worker she is. Was a pleasure to deal with at your dealership.

MikeL

14 de ene. de 2016

This was my first experience at Orlando Kia West...i have been a Kia Sorento owner since 2014 (purchased at another Orlando Kia dealership). however, a recent visit there made me consider Orlando Kia West. From the time my wife and I walked in to we left was just a GREAT experience. We have received a call prior from Rick, the customer Service Manager, who had arranged for Mike Severino to be our host for shopping. Mike showed us several vehicles based on what we were looking for. In the end, we left with something exactly to our liking, a perfect fit for the vehicle, the price, the financing - Mike was great to work with us, gave us plenty of time to privately discuss our options and decision. We are very pleased with the entire experience.

MikeL

14 de ene. de 2016

This was my first experience at Orlando Kia West...i have been a Kia Sorento owner since 2014 (purchased at another Orlando Kia dealership). however, a recent visit there made me consider Orlando Kia West. From the time my wife and I walked in to we left was just a GREAT experience. We have received a call prior from Rick, the customer Service Manager, who had arranged for Mike Severino to be our host for shopping. Mike showed us several vehicles based on what we were looking for. In the end, we left with something exactly to our liking, a perfect fit for the vehicle, the price, the financing - Mike was great to work with us, gave us plenty of time to privately discuss our options and decision. We are very pleased with the entire experience.

ketra

14 de ene. de 2016

Michael is a great salesman! He provides his customers with all the information they need and gives his customers the best deal that fits their situation.

SHABAY

10 de ene. de 2016

Brandon Scott help me to choose a vehicle within my budget with the option for trade off in the near future should I choose to. As well as pointing out a way to increase my credit score. Brandon Scott help to choose a vehicle envision for me. Thanks Brandon!!!

MelindaD

9 de ene. de 2016

Asli Bayazit Was very helpful. Go me in and out in about two hours with a new car.

Richard Greene

3 de ene. de 2016

My wife and I went to see The Kia Soul. We were introduced to Salesman Achraf Lazaar. He told us what a great product the dealership was offering. Just recently coming out of bankrupcy, I was intent on keeping my 2006 Scion XB with 60,000 miles on it. She wanted to see The Soul. We could not fit abrand new Soul in our budget. Achraf showed us what was in inventory of pre-owned Souls.We found a 2013, was was very impressed. Achraf showed us all the features this car had. He worked with us as far as finincial wise, that we could make the transaction. I was sorry to leave my XB, but The Soul was a incredible car, not to mention this cas was warranteed for 100,0000 miles on the drivetrain. Wow this manufacturer is really confident in their product.In closing Achraf and the Kia dealership, in my estimation, went the extra mile to ensure our satisfaction. It will be my pleasure to recommend our salesman and dealershipThank YouRichard Greene

Iiqtkimii

31 de dic. de 2015

I am so disappointed with this dealership. My mother, sister and I all purchased vehicles from Orlando Kia West in late August/early September. We were promised a $100 referral bonus for any person we referred who purchased a vehicle. I referred my mother and a family friend, and my mother referred my sister. While I have received my $200 bonus, my mother has yet to even get a return phone call. We have been trying to get someone to respond since September. Not a single person has bothered to return any phone call - and there have been several. We were referred to an Udell, and he is apparently never in the office, or if he is - doesn't answer his phone and doesn't return phone calls. I have tried to call Denise in Accounting, and she never returned my phone call either.We had such a pleasant (though long) experience actually purchasing the cars, and we're thrilled with the incentives to buy (at the time), and loved dealing with David in Finance. But since that day - we haven't heard anything from anyone. Any call made is met with - I'll take a message and give it to my managers who are in another meeting right now, and they'll call back as soon as they can.Seriously disappointed in this dealership, and I will not be recommending anyone to purchase, based on the customer service we haven't received.

wlavery23

30 de dic. de 2015

I was not in the market for a new vehicle, but due to safety concerns with my 2014 KIA Soul, I felt I had to. Howard Tarboro was wonderful during the process and found a comparable 2016 KIA Soul for my same monthly payment. He was patient, understanding, made an emotional day much better.

mtdtet3

24 de dic. de 2015

We went to Orlando Kia West just to look around and we met their salesman Bill Boyd. He listened to our needs and we felt he really cared. He helped us look around did not care how much time we took, which was quite a while. He made sure with each car we looked at that he explained all the details and made sure we were comfortable with our needs. My wife is handi-capped and he always asked if she was ok. We ended up spending 5 hours at Orlando Kia West but Bill made our car buying the easiest and most relaxed atmosphere that we have ever had buying a car. There was no high pressure, no pushy salesperson and no stress. I would recommend Orlando Kia West and especially Bill Boyd to any one who is in the market for a car.

ataggart41

18 de dic. de 2015

I want to thank Ignacio Toussaint (Iggy) for the great experience I had at Orlando Kia West. This guy went beyond out of his way getting me into a brand new 2016 Kia Soul. Outstanding customer service and he is very knowledgeable. If your looking for a vehicle and want great customer service go to Orlando Kia West and ask for him, I guarantee you'll get it. Thanks for all your help Ignacio...

Sandi Smith

10 de dic. de 2015

Thank you Iderson Eliassaint at Orlando KIA West. I love my new car!!! Thank you for all your help with me deciding what I wanted. It was a positive experience with Iderson. I have told everyone at work that if they want a new or used car to go visit Orlando KIA West. Thank you Iderson Eliassaint for making my indeaver a memorable one. Hope to see you soon with a freind.

DeeEdwards

29 de nov. de 2015

Very professional, honest, accurate! Excellent skills! Highly recommend. Will be coming back for second car as well as a car for our son graduating school.

Happy New Soul+ Owner

27 de nov. de 2015

Thank you Jordan Taylor & Jean Tefouet at Orlando Kia West for making my car buying experience a great one! You both were extremely professional and understanding when it came to my requirements and my budget. I will definitely recommend you to anyone looking for a car!

jamillah.b

18 de nov. de 2015

Bill boyd was a great salesman and helped me pick out the best car for me. Orlando kia west is a great place to get a car and as a first time buyer i definitely enjoyed my car buying experience and would recommend anyone to orlando kia west sales person Bill Boyd.

Aleendyou

6 de nov. de 2015

Even with my poor credit score this agent (Jordan Taylor) helped me to go home,the very first day,with a decent 2014 Chrysler car. Service was fast, friendly and exceptionally helpful...

Vicki

28 de oct. de 2015

Enjoyable experience, when often times buying a car is worse than a trip to the Dentist! Jordan Taylor our Internet Sales person demonstrated pure professionalism during our buying experience. We told Jordon exactly what we wanted to spend, what we wanted in a vehicle and if Orlando Kia could not meet our requirements, no harm, no foul. Jordan showed us what we wanted and what we could also have in a similar payment. Jordan spent the better part of the day with us, including getting us to a spot for lunch as our trade was no longer available for us to use! Jordan truly knows his products and was able to answer anything we through his way. I would highly recommend Jordan if you are thinking about buying a vehicle at Orlando Kia West. BTW we bought the Kia Soul Exclaim... sweet ride!

VK

28 de oct. de 2015

Enjoyable experience, when often times buying a car is worse than a trip to the Dentist! Jordan Taylor our Internet Sales person demonstrated pure professionalism during our buying experience. We told Jordon exactly what we wanted to spend, what we wanted in a vehicle and if Orlando Kia could not meet our requirements, no harm, no foul. Jordan showed us what we wanted and what we could also have in a similar payment. Jordan spent the better part of the day with us, including getting us to a spot for lunch as our trade was no longer available for us to use! Jordan truly knows his products and was able to answer anything we through his way. I would highly recommend Jordan if you are thinking about buying a vehicle at Orlando Kia West. BTW we bought the Kia Soul Exclaim... sweet ride!

mhusak4

28 de oct. de 2015

Our experience at Orlando Kia West was the best we have ever had buying a car. I suddenly got a full time job offer right before the weekend and needed a second vehicle ASAP. We've fell into rough times on our credit and savings so we were denied by a few dealerships. We decided to give it one last go at Kia West before going to a 'buy here pay here'. The dealership paired us with Mike Severino for our car search. I was upfront with him about our situation and he was very friendly and honest. Most importantly he wanted to help us. We were hoping to somehow get in a Rio or Forte, but we were open for anything at that point. He found us a 2014 Nissan Versa that we could get approved for. Mike and the finance specialist David were able to get our down payment to a point where we could afford it and also got our rate way below than what we expected. The whole process took about 4 hours from start to finish. When we get our credit back up we will definitely be back to see Mike and David and get into a Kia. We've already told our friends who are looking to buy soon.

Marvin

25 de oct. de 2015

Bill Boyd did an excellent job with Internet customer service, going as far as helping the new sales staff expedite the purchase documents with the actual sale.

tinalives4him

24 de oct. de 2015

This dealership adjusts price of vehicle upward if credit is mediocre. Although they advertise bad credit is okay. The price on the car jumped by $7,000 when the paperwork was presented. No thanks!

Trell Chambliss

18 de oct. de 2015

After struggling to find a vehicle for 3 months, I walked in Orlando Kia West and walked out a winner. I was greeting by Mr. Scott as soon as I walked in the door. I explained my situation to him. He came back the first time with a 2014 Kia Rio but seeing how I could not afford a $1000 down payment, I was unable to get that car. But he didn't stop there. I could manage a $300 down payment and was able to walk out with a 2013 Chevy Impala LTZ. My very first car. Not bad huh? These people work with you and don't stop at the first option....they keep going until they can put you in a car. Good job Orlando Kia West!

Rjk76

16 de oct. de 2015

Our credit was a big challenge but Bill Boyd was able to find the perfect vehicle for us and Victor was able to get us approved. Bill even stayed past closing time to work with us. We are very happy with our vehicle. This was our second purchase from Orlando Kia and I'm sure it wasn't the last. Great group of people.

rjk76

16 de oct. de 2015

Our credit was a big challenge but Bill Boyd was able to find the perfect vehicle for us and Victor was able to get us approved. Bill even stayed past closing time to work with us. We are very happy with our vehicle. This was our second purchase from Orlando Kia and I'm sure it wasn't the last. Great group of people.

Reggie

16 de oct. de 2015

I needed a car asap and I was aided by Jordan Taylor. Very professional and easy to deal with. He got me into the car that I wanted hassle free.

Cubs Fan

13 de oct. de 2015

I had an absolutely wonderful experience working with Jordan Taylor as he guided me through the purchase of my car. He not only answered all my questions, but also took the time to explain each and every item. What really impressed me was that he took the time to come and personally pick me up in order to get my car. I did not have a way to get to the dealership and he said no problem. I call that above and beyond great service. If you are looking for a car, come see Jordan. He'll work with and make it a great experience! Anita Stierwalt Orlando

Steve-n-Linda

13 de oct. de 2015

My wife and I spent an afternoon looking for a used car for our son. Test drove 7-8 cars with sales agent Bill Lamb. We found what we were looking for with no pressure from him. At the end we all were happy at the car, the price, and the service,

Stephanie Fudge

9 de oct. de 2015

I had a great experience purchasing my new car. My salesperson Iderson Elissaint was the best. He took the time out to explain the process to me and also went above and beyond to make sure I was happy with my payments. I went there looking for a used car but his selling skills were so great, I went home with a new car! The staff and Iderson was extremely friendly. Thank you all!

Christina12

7 de oct. de 2015

All I did was call to ask a question being that I just bought a brand new kia optima 2015. They were so nasty and rude at the service department when I asked a simple question! I will NEVER GET SERVICE DONE IN MY CAR WITH THOSE PEOPLE! This was going to be my first 3000 mile oil change. You lost a potential customer!

Dawn

4 de oct. de 2015

Asli Bayazit is great she is helpfull and friendly.

gaket088

3 de oct. de 2015

Not kidding... You need a Kia go to Orlando Kia West. No gimmick. Best experience so far with car salespeople. Felicitations Guys, keep things simple & easy.

gokiddgo

1 de oct. de 2015

I just want to take a moment and say thank you to Orlando Kia West & Asli.This is our second Soul purchased from Asli at the Kia West dealership. She is FANTASTIC and I will buy the Kia Stinger from her at the Orlando Kia West dealership when it comes out. " SOON I HOPE :) " Wink Wink. Again THANK YOU Kia for this Beautiful 2016 Soul. Thank You Asli. See You Soon. A & D

Merlinda oglesby

1 de oct. de 2015

My experience was great and i was able to drive off my new car in record time. I would recommend this dealership to anyone paying a car. I have purchase two. Thanks, Asli Bayazit.

"Optimal Optima"

30 de sep. de 2015

The facility was clean. Each representative presented great customer service. When I walked in from dropping my car off to the Service Area for an oil change, I was just trying to enjoy the view of new cars in an Air Conditioned atmosphere. Long story short, I drove away in a brand new Optima!

Sylvia Vazquez

28 de sep. de 2015

I was very happy that Asli Bayazit was very helpful with me in purchasing a vehicle in which I'm extremely pleased. I would recommend anyone to her. At the Akia Dealer. They truly make you feel at home. It's huge and clean.

John Foster

28 de sep. de 2015

Salesman Mr. William has outstanding customer service, vehicle knowledge, and goes out of his way to find the right vehicle for the budget you are looking for. Thanks Will

Miss. E

28 de sep. de 2015

Orlando Kia West is by far THE WORST dealership to even consider purchasing a vehicle with. They are CROOKS!! The salesman and finance people are liars and very UNPROFESSIONAL. How can you first sell a car OVERPRICED and tell someone they're approved, but the customer has yet to receive a call from the bank. No one in Finance can tell the customer who approved them, but instead they lie and have the customer calling around to different banks to find their account/loan. After receiving 10 denial letters from 10 different banks due to insufficient collateral value, the customer requested to return the vehicle and get her car that she traded in, but then Victor in Finance says the car has gone to the auction. I've called EVERYDAY trying to speak to someone, from Anas, Alberto, and Azmir but everyone voice-mail is FULL. Leave messages with the receptionist, no one still calls back. By LAW YOU can't sell a trade in until the customer has been APPROVED. I've called corporate, spoke with Bianca the GM assistant and stressed OVER AND OVER I just want to return the car and get my car back. Now every time I've tried to return the car, no one is available or will take the keys. Just yesterday I was lied to thy the sales manager when he stated that no one in Finance is working today. I asked how are you selling cars without any one in finance. I have a witness! I NO LONGER WANT TO DO BUSINESS WITH ORLANDO KIA WEST.

Kirk&Stacy

28 de sep. de 2015

We had a very pleasant experience at Orlando Kia West. We came in to look at one particular used car. We liked the car and our sales representative, Jean Tefouet, was wonderful. He recognized that we had driven 2 hours to get to the dealership and he was very quick with all of the paperwork. The finance manager, Anas Lazaar, was also fantastic. Everyone was wonderful to deal with. From the time we got there to the time we left with our car, it was 3 hours. We would definitely recommend this dealer.

Markis Crawford

27 de sep. de 2015

My sales person Iderson was amazing. He took the time to explain evrything about process, and worked with me to make sure I was comfortable with my payments. I felt that he valued me as a customer, and was very understanding of my schedule. I got a great deal on a great car.

Jackie Bostick

26 de sep. de 2015

My day started out shopping for groceries, I passed the car dealership on my way home and was talked into stopping to look at a used car. The sales person that approached me came like a very confident and knowledgable person. She was helpful and understanding of negative situations I had dealt with previously. She gained my confidence and made my experience there very comfortable. She was A+ professional and did everything by the book. Every step was validated by her manager and this made me feel relaxed. I did not believe I would be able to purchase a brand new vehicle, but I did thanks to Ms Patricia Miller and the people at Orlando Kia.. Thank You!! Jackie B

asli bayazet

26 de sep. de 2015

Will buy from them again! Great customer service. The buying process was exceptional. My sales person was very helpful.Asli Bayazet went above and beyond to help me. Thank you all!

G. M. Bruce " New SOUL Lover"

26 de sep. de 2015

The process was slow and tedious, but my sales associated kept me informed and was very nice.

Reynaldo Williams

25 de sep. de 2015

I made a review earlier but I want to make sure it went through. My experience with my representative Mike Serevino was excellent. Integrity, honesty, knowledgeable, fair, helpful and friendly are words that doesn't scratch the service to describe this gentlemen. I will and all ready have referred every and anyone to the Orlando Kia West establishment. Professionalism is in bedded in his DNA. I own a Bmw and my experience in purchasing a New vehicle wasn't even close. Thanks again Mike Serevino. God bless you and your family.

Samuel

25 de sep. de 2015

I loved how friendly the atmosphere was, no one forcing themselves on you, no one trying to talk you into buying something you dont want ...made me feel at ease and at home..thanks orlando Kia

Melissa Hawk

24 de sep. de 2015

Every since I got my car from kia 6 months ago they have treated with very good they work with me til the end and they showed they care I wasnt leaving without a car and they made sure of that.... the first time upi came I got turned down and was sad but I came back and left very happy

KIMBERLY BOLES AKA KMBCOOL

24 de sep. de 2015

Alp, was very professional, kind, knowledgeable and helpful. Kia west also help with information that I had no knowledge of, I will definitely refer as many people as I can, THANKS SOOO MUCH ALP AND KIA WEST. ALSO LAZAR.

MikeB

24 de sep. de 2015

This was a great car buying experience. They gave me so much more for my trade than the Ford dealer across the street and I was happy with my new car. Service is great. I have an issue with the Bluetooth connecting and disconnecting. No one seems to know what the issue is. Could be the new Galaxy S6 or the cars Bluetooth. This service department has gone out of their way to try and resolve the problem. I would of gone 5 stars across the board if it was resolved, but I can't blame KIA without knowing first if it is the phone or the software in the car. We have purchased a Optima Limited and a Optima SX and will buy my next car here. Great job Orlando KIA West.

Crystal

24 de sep. de 2015

Yakir and Mike made my experience as painless as possible. They gave me the space I needed to make my decisions, but helped me all the way! They went above and beyond everytime I came in!

MR. ON THE HOOK

24 de sep. de 2015

IT WAS A QUICK AND EASY PURCHASE, DID MOST OF DEAL ON LINE, JUST ONE COMPLAINT, I WAS PAYING CASH FOR THE CAR NOT FOR MYSELF BUT FOR A FRIEND AND I WAS FORCED TO HAVE MY NAME ON TITLE, NOW I'M IN A LIBEL POSITION IF A SUITE ARISES AND ITS A HASSLE TO GET MY NAME OFF OF IT. PURCHASE OF THE CAR WAS A GIFT AND NOW I'M STUCK. WON'T DO THAT AGAIN, AT LEAST A THIS DEALER.

Javier T

24 de sep. de 2015

I hate car shopping more than going to the dentist. I went in to the dealership expecting another bad experience until I hand-picked Patricia Miller. Patricia made me comfortable and I always felt she was transparent and honest. Major kudos to Orlando Kia for having a person like Patricia onboard and I highly recommend her to anyone.

Joshlynn DeRiso

24 de sep. de 2015

I really enjoyed my experience here. they made buying a car very warm and inviting. I felt like I was receiving the best deal on the lot and I am still very impressed with my car. Gemoi was friendly, honest and most of all made me happy with the choice I was making, I travel from Lakeland and I am glad I did because I am driving my dream car for a great deal and a lifetime sense of security.

Bella

24 de sep. de 2015

Buying a car may not be a big deal to some, but it is serious business for me. I was made to feel at ease at Orlando Kia West and I would recommend this dealership to any and everyone I know. Brandon Scott was my go to man, he took care of everything. He goes above and beyond, even broke out in a sprint on my behalf. Great team here folks, come check them out!

Greg Olive

24 de sep. de 2015

Out of the four experiences I've had with buying a car, this was the best! The quickest and easiest. There was no haggling and they delivered on everything they promised. They even saved me money along the way! I will never buy a car from anywhere else as long as I live in Florida. Fair prices and great rates! And I didn't even get a Kia

Xavier C.

24 de sep. de 2015

My representative Iderson was very friendly, he helped me with every question that I had and he made sure I got the best deal. My payments were kind of high but he helped me lower them and just was an amazing person. I would recommend him to a friend and others.

Jeep-Jillian

24 de sep. de 2015

Everyone was really nice. We worked with Asli, the internet manager. She was really nice, answered all of our questions, and did not pressure us into making a decision. She was great!

Qjohnson

24 de sep. de 2015

My experience was very unprofessional the lady that was helping us called my phone and left a voicemail and didn't hang her phone up and was talking about me and my job. She was rude and who ever she had her conversation with was wrong also. I will never recommend anyone there.

Abbott

24 de sep. de 2015

Great customer service! Definitely would recommend to a friend.

Edward Johnson "Noles Fan'

24 de sep. de 2015

Great Dealership - Good People - Outstanding Service. I have found the vehicles my family will drive from this point on. A secure feeling that you are appreciated when shopping at Orlando Kia West.

swartz16

19 de sep. de 2015

I spent 4 days back and forth at this place trying to buy the same exact car. I was from out of state and only had a short amount of time but i already new what i wanted.i just bought this car on aug 14th 2015. I was promised my floor mats second key and owners manual to be overnighted it is now aug 19th and i have yet to get them and ever time i call they say oh we will call you right back NEVER DO. I also did not recieve my title until 2 days before my temp tag was up. Ukiri or how ever u spell his name was my sales man. He was extremely pushy and when we kept calling about the floor mats and things he would txt back never call and it was aways "dont worry its taken care of..blah blah blah" i still dont have my stuff. UNPROFESSIONAL and REDICULOUS i will NEVER go back there or recomend someone to

HappyJoy

19 de sep. de 2015

Just bought a beautiful new Kia Sorento from this fine dealership. Howard was a pleasure to work with - focused on my needs, preferences and budget - and made sure I got the car I really wanted at the price I could afford. I feel great about my purchase and the service I received. Proud to be part of the Kia family!

Anthony Walker

10 de sep. de 2015

I just wanted to take some time out to voice my opinion on the experience I had Orlando KIA West. I was made to feel very comfortable, i was never pressured and all my questions were answered. You always have reservations about going into a car dealership and you don't want to be rushed or pressured into making a decision just so someone can "get a sale". Well my fears were put to rest at KIA West in Orlando never have I had a better experience. Special shout-out to Brandon Scott because he provided excellent service and was very knowledgeable and as long as he is working there I will be returning. If you are thinking about purchasing a KIA and are in the Orlando area you should definitely check KIA west out before you make your final decision .

Shannon

10 de sep. de 2015

I recently purchased my 2016 Sorento from this dealership and I have no regrets. Not only do I love my truck, but the process was easy and quick. The staff are friendly and they seemed genuinely concerned about making me happy. Brandon Scott worked tirelessly to ensure I was happy with my new car and my payment.

Imrtracey

10 de sep. de 2015

I came into the dealership not sure of what I was looking for. I was greeted by Patricia Miller and she is very warm, friendly and professional. She assisted me every step of the way to get me a vehicle that I absolutely love. I would definitely recommend the dealership to friends and family but more importantly I would recommend Patricia because she is an asset to the company.

Miss andrea

9 de sep. de 2015

Our sales rep Alp Kose was very polite and professional through out the entire purchase.I would recommend Alp to everyone I know.Thanks Alp

Chella1981

8 de sep. de 2015

I visited kia west and the saleperson ( Iderson) who helped me was very nice and very knowledgeable about the cars, made feel very comfortable. I would definitely recommend my friends and family to visit kia west.

Mimi&frank

8 de sep. de 2015

We were pleasantly greated by Patricia Miller and everyone was busy, so she took the time out to show us cars and through her we found the car we wanted! She was very knowledgable about the car and it's features and she's displayed excellent workmanship and got us in the car the next day. We will definitely be back for more of this exceptional service She provided!

Totti

3 de sep. de 2015

I went to this dealership just to look at a car and Later on I ended up coming back because the customer service was great!! The sales person that helped me was Rabii. He made the process so fast and easy. It ended up being a enjoyable experience versus a stressful process as car buying usually is.

Masterjedi1

1 de sep. de 2015

First time I purchase a brand new car and it was a great experience. She was very tentative and doing her best during the process. She answer all my questions. Thank you so much.

Diamondd

30 de ago. de 2015

Rabii is an outstanding help. Usually I'm not fond of car dealers but he was so trustworthy and helped me out and knew exactly what I was looking for. When you go to Kia ask for Rabii.

Sylvia

28 de ago. de 2015

I want to thank Asli Bayazit for making my dream come true of driving a new car Im extremely excited that she was able to help me. Her customer service was overwhelming respectful and honest because of her. Im driving 2014 new Chrysler 200 and Im in love with my car I recommend everybody to Asli Bayazit she is the best thank you truly.Sylvia Vasquez

Asher223

28 de ago. de 2015

I bought a car with Rabii few days ago It was great ! He was really patient with me and gave me all the details and answered all my questions . Thank you Rabii

Yas

28 de ago. de 2015

The first time i went to Kia Orlando west, I was just looking but once I met Rabii Chatoui I knew this is the guy I'm gonna deal with, he was patient, knowledgeable, helpful and friendly. He gave me the right advice and steered me to the right direction!! Awesome service, I will definetly come back to him and recommend him to all my friends and family!! Thank you Rabii

Su

28 de ago. de 2015

This is my third time going to a dealership. My experience with the Orlando West Kia was outstanding. They value their customers, the staff is great, and Rabii was awesome , he lays out many options for me, he went above and beyond his expertise to make sure that I walk out with my dream car.

Karla

27 de ago. de 2015

I had not bought a new car in a long time and I was nervous about the process. I went to Orlando Kia West to see Rabii Chatoui who sold my mom a Kia Soul last year. Rabii listened to what I wanted, was extremely informative about the models, and helped me find precisely what I was looking for. Rabii was upfront about the costs and set me at ease with my decision. He was courteous, respectful, professional and never pushy. He was also very efficient. It was the best car buying experience I ever had.

Heyitsgi

27 de ago. de 2015

Went in looking for a car but felt like everyone does, really do cars salesman care ?, well I had Rabi assist me and wow ! Felt like I was being helped by a family member ! He understood all my ideas, fears of buying a car , told me what to look for ! Great great ! Absolutely fantastic. Will go back to him for my 2nd car in my life , yes this was my first and will never go anywhere but to Rabii!

i070934

27 de ago. de 2015

rabii was the best I was so nervous at the idea of going into a dealership. You hear about these slick salesman . To my delight rabii was not only extremely friendly but he was patient and very knowledgable he took the time to hear all of my needs and even helped me narrow down what I needed . I cannot say how grateful I was to have gotten him!!! I will be a Kia customer going forward from this amazing experience thank you rabii !!!!!!

Mr_Bill

27 de ago. de 2015

This was the one and only dealership I visited (physically) while searching for my new car. I had done my research online though, so I already knew what I wanted. Asli Bayazit was the internet sales person handling my case. She was a straight-shooter, and to the point. We test drove a couple of cars, but I really only needed to drive the one I was looking for - a Turbo Optima SX. After we negotiated a fair price, I informed her that I was in a bit of a hurry, as I had an appointment to make out of town. Asli worked quickly to finalize the deal, which I appreciated. I can't say the same for the finance guy, as he was the only one working there that day and appeared to be quite busy.I wonder what Asli thought of me as a customer, because I was quick to decide on a car, and I wanted a very quick sale. I think she might like to have more customers like me.

solval7

27 de ago. de 2015

I recommend Orlando Kia because not only for the great selection of cars but for the great customer service they provide, I personally want to acknowledge Rabii Chatoui who was so helpful in providing that customer service I needed since it was my first time purchasing a car , Rabii made my car search easy and provided me with all the information and support I needed in buying my new Kia.

DavidColombia

26 de ago. de 2015

Excelente persona, gran calidad Humana y muy colaborador. Me ayudo a mirar las diferentes alternativas con mi presupuesto y fue de gran utilidad. Fundamental para mi una persona que tenga los dos idiomas Ingles y Espanol Buena suerte para los negocios !!!

Wanda2015

26 de ago. de 2015

Asli was not the representative I had been speaking with on the phone, but for reasons explained to me she was assigned to handle my request. She stepped up to the plate and got me into the perfect car.

Dhobdy69

22 de ago. de 2015

This dealership is the worse dealership. I drove 3 hours to be told that the car was sold. I called before and was told the car was there. Three diffrent peoe tod me three diffrent things about when the car was sold. I would not recommend this dealership to my worse enemy. No class what so ever. Also the prices are not consistent. One day the price was 15480 then two days later it would go up to 16480, then to 18480. This dealership is baiting people in. Also for it to be sold, it's still on the website forsale!

Nicole

21 de ago. de 2015

This place rocks! I only have a second, but I wanted to drop a note saying how thrilled I am with my 2016 Kia Sorrento. Many thanks to Brandon Scott and the awesome team at Kia West!

Judy & Jim

17 de ago. de 2015

Rabii, our sales rep was very courteous, professional and very efficient when my husband and I went to purchase our second Kia. They had exactly the car we wanted and the whole process was so fast and efficient, it was unbelievable! Thank you again, Rabii and Kia!

Biker

17 de ago. de 2015

The best experience I've ever had Ashley help me out when no one else would approve me. They treated me like a person instead of a number the process was smooth and painless I am so happy with my brand new Kia. I highly recommend this dealership. Ashley you're the best. Thanks a lot best regards Arvin

Chtislborlando

14 de ago. de 2015

Very polite She had great customer service skills and knew everything right away . I would recommend her to anyone to have a great car buying experience

Jfilippi

13 de ago. de 2015

I came to the dealer and look a car that was mark online as 4,688. I had my print out of the vin plus price. A sales rep came to the lot ask me if I wanted to take the car for a test drive and I did. once I came back to the dealer the price of the car was jacked up on line for 8,000. I ask and showed the sales rep my info on the car. He told me it was not the same one. Once I showed him the vin he said it had to be the office made a mistake, and came back with a ridiculist price. Don't waste your time at this dealer they are Scam Artist.

Afotoguy

13 de ago. de 2015

This was my third new Kia in 5 years from this dealership, and overall I find them the best Kia dealer in my area; but their sales process is painfully slow (after the decision was made for an outright cash purchase, it still to over 5 hours to complete the paperwork, and a 2nd trip back later in the day to pick up the car). Follow up is not great. I have been waiting since the end of June (6 weeks) for a promised return of an overpayment of $400. Still hasn't happened, but I'm told it will!

izzyeffect

7 de ago. de 2015

Hello. I have to say I really liked my sales Consultant Yakir Rukman. he was very helpful, friendly, & professional. I was actually dreading going in to buy a new car because I do not like the stereotypical pushy salesman attitude. But I was so relieved to see that they were not like that at all! he really made the car buying experience comfortable for me and went above and beyond, I would go back here for a new car anytime. He was excellent!

Sandy

4 de ago. de 2015

I went to this dealership just to look around and had no intention on buying right away. After dealing with Brandon Scott, who showed me a lot of new and used cars, I ended up buying. The no pressure atmosphere was refreshing, I can't say that about any of the other dealerships I've been to. I would recommend this place to anyone I know!

apeters

4 de ago. de 2015

My overall experience at this dealer ship was just okay my sale rep that "helped" me was just okay. However, when it came to providing exceptional service charlie was the guy. He helped me with all my questions and any situations that came up. Not only was he considerate but also professional. He really made me happy with purchasing my car here. Also Mark Davis was also helpful in the service department he very respectful and professional.

Benick

4 de ago. de 2015

This place is awesome. Great customer service, legit deals, and phenomenal selection of cars. If you are indecisive about whether or not to buy a car, go here and let them help you make your decision! You won't regret it...ask for Brandon Scott, down to earth salesman who is honest, no bologna!

Sylvia Vazquez

1 de ago. de 2015

I want to thank Asli Bayazit for making my dream come true of driving a new car I'm extremely excited that she was able to help me. her customer service was overwhelming respectful and honest because of her I'm driving 2014 new Chrysler 200 and I'm in love with my car I recommend everybody to Asli bayazit she is the best thank you and God bless your truly Sylvia Vazquez

Bunny21

30 de jul. de 2015

I was Very happy with Asli ! She was extremely helpful and put my needs before her goals!! I greatly recommend you going to see Mrs Asli !

Amilne19

30 de jul. de 2015

I was a first time buyer and very nervous. Asli was incredibly helpful and even stayed on her off day to make a sale. She did all the work; I just signed on the lines. Great team and I will definitely recommend this dealership.

Happy!

29 de jul. de 2015

First I just want to say I love my new soul... Asli Bayazit is a very loyal employee, I work long days right into the evening well night even, she was nice enough to stay late and hold up closing at 9pm on a Friday night I had just been looking on the internet she spends days working with me thru email which meant a great deal too me. She took me from just looking to my husband and I driving out the same night with a new 2015 Soul. Thank you miss Asli

Pooh

26 de jul. de 2015

My friend and I just wanted to let you know that we had a very pleasant car shopping/buying experience with Asli Bayazit as our sales representative. She was very thorough in addressing our questions and concerns, and we did not feel any pressure from her throughout the process, which was appreciated. I love my new car bought from Kia west

Maris

24 de jul. de 2015

Brandon Scott was a great ethusicate saler. Great personally. Made the deal smoothly. Victor the financial manager was very nice friendly. He help me over and beyond.

miss_amanti

24 de jul. de 2015

I purchased a 2008 Kia Amanti from Kia West and I couldn't be more happier with it, MY sales guy Iderson Eliassaint was AMAZING he worked really hard to make this happen for me , he had patience and spent a lot of time with me assuring me that I would leave the dealership with a vehicle, he made Me feel comfortable while I was there, he has very good customer service skills. Pleasant environment to be in. Even the Financial guy was nice, I have already told my friends and family about Kia West and yes I recommend them to you all.

jamesbond

19 de jul. de 2015

To whom it may concern,Having now been in the states for 14 years ,i have bought a lot of cars and trucks at several dealerships, and without a doubt the most pleasant was at a kia dealership where i met your Asli Bayazit..who was so easy to deal with, pleasant and professional i will have no bother returning for all my vechicles needs.From start to finish she was courteous and proffesional.also your finance manager Victor Dunic was also a delight to deal with neither of your staff members were in anyway pushy or preasureing in the close of the sale a credit to your sales force....ps also I am delighted with my Range Rover. sincerly billy halliday.

batt13

19 de jul. de 2015

Asli was a delight to help me find my new car. I will recommend her to my friends when they are in the market for a new vehicle.

ninnette89

16 de jul. de 2015

I had a great experience, my salesman Yakir Rukman helped me throughout the process, he was very patient with me and answered all my questions, he went out of his way to find the best solution for me & of course the right car for me. I went home with a black 2015 kia forte, which I'm very happy with. Kia West along with Yakir Rukman, helped me get out of a upside down loan I was in with the kelley blue book promotion they have going on, also including a rebate. No dealer cant beat that. I recommended Kia west to some friends of mine & they are going to stop by and trade in for a New Kia! Thank You Guys!

Molz

11 de jul. de 2015

Overall dealership environment was very friendly. Especially Asli Bayazit, not only very friendly but very informative in the selection of my new 2015 Kia Forte. She knew exactly what I wanted and could not be anymore knowledgeable and answered all my questions. Thank you, Asli.

shapeshifter

1 de jul. de 2015

The salesperson was repeatedly dishonest, completely incompetent and consistently unprofessional. She literally fulfilled every negative stereotype of automotive salespeople. In fact, she exceeded those stereotypes to a point that was simultaneously surreal and infuriating. She blatantly lied over and over again both in writing and during my visit to the dealership. I wasted an enormous amount of time trying to get accurate information from her. Do not believe the positive reviews for this dealership. If you do make the mistake of going to this dealership, then avoid Ashley Wolfington.

Sukie

10 de jun. de 2015

Farid Nabrasse is a very good salesperson. The dealership is a fantastic. They couldn't do enough for us. Me and my husband will recommend this dealership to our friends and family.. Farid also went out of his way to help us.;

not happy

8 de jun. de 2015

I made a huge mistake - I was promised one payment amount on a Sunday and I took the new car home with a promise that if things did not work out I could have my Escape back - the following day after my appointment with my cardiologist I stop in to sign all the paperwork - I was in tears - my payment skyrocketed more than $100 - I was verbally beaten up about warranties - these cars do not come with 100,000 mile warranties unless you pay for it - all I wanted was my Escape back and to go home - that did not happen and now I am struggling with astronomical car payments for a car my dogs can't get into with 5 more years to go. NEVER EVER AGAIN WILL I BUY FROM THIS WOMAN OR THIS DEALERSHIP

lbratton98

6 de jun. de 2015

Overall the car buying experience was simple and easy to understand, I had called the dealership 2 days in advance and explain to them I wanted to trade my car. I had appointment Asli Bayazit who I must say very personable and friendly . The only thing that bother me she didn't not clarify the car trade process. I was a customer with limited means and Asli was very patient along with the finance Manager David Andrews who was able to accommodate my needs as a customer . I appreciate the patience with the both of them . Asli help find a great reliable car and David Andrews work a deal with me that I was satisfied with . I purchase 2014 Chevrolet Malibu at this dealership and what amazed me was everyone was smiling and friendly . Great environment !

Neecee

4 de jun. de 2015

If you have not so good credit and not alot money to put down they will treat you like satatt. They throw you around like some xxxx ball passing you from person to person because now they've seen your credit score and how much money you willing to put down and they leave you sitting waiting while the "FINANCE MANAGER" which is a different person every 10 minutes comes up to you and say your application is still pending yet you've been waiting for 3 hours..bull..I'm glad I went to city KIA where they treated me right..I dealt with one person and my process was less than 1 1/2....NEVER GO TO ORLANDO KIA

Renaissance man

24 de may. de 2015

Purchasing a vehicle has always suffered from the stigma of being unpleasant experience. Here however it's quite the opposite. I was treated with dignity and respect from beginning to end. No high pressure sales tactics. Asli was an angel and saying she was the best is an understatement. She was very patient and had a pleasant demeanor. David was concise and thorough. His job as a finance manager is to upsell but I never felt pressured. It is unbelievable how one business can totally change your expectations.

Renaissance man

22 de may. de 2015

Purchasing a vehicle has always suffered from the stigma of being an unpleasant experience. Here however it's quite the opposite. I was treated with dignity and respect from beginning to end. No high pressure sales tactics. Asli was an angel and saying she was the best is an understatement. She was very patient and had a pleasant demeanor. David was concise and thorough. His job as a finance manager is to upsell but yet I never felt pressured at any moment. It is unbelievable how one business can totally change your expectations.

chillers33

14 de may. de 2015

The recent purchase of my Kia Soul was a great experience from start to finish, Ahmet Cemiloglu is an excellent salesperson I highly recommend him, he was very friendly and knowledgeable about the vehicle and all questions we had for him.

Mike

5 de may. de 2015

Overall the car buying experience was pleasant, only place for improvement I would recommend is to ensure internet sales price agreements are approved by the manager first. The reason I came into the dealership is because we came to terms on price over the internet, but when the manager saw the price agreed on, he would not accept it, and to me its a matter of principle, this is the only thing I was disappointed about. Other than that the experience was a pleasant one. Mike

boricato

1 de may. de 2015

servicio excelente al cliente , ofrecen un buen asesoramiento en el momento de la compra, explican detalladamente todos los tipos d efinanciamiento y el que mas le conviene a la persona

Kiaguy407

29 de abr. de 2015

This dealership was very helpful. They made the car buying process very smooth for my wife and I. Alsi Bayazit did a wonderful job getting me things I wanted for new car.

cruzfernando

29 de abr. de 2015

Very good service in my car and fast, very good people and very professional. . Thanks!! .... I dont remember the name of the person Mike or mark .he do very good job he

debbie0602

27 de abr. de 2015

Great experience with Kia and Howard Tarboro. Howard was very helpful on helping pick a car. Howard was excellent. Thank you.. He did a good job.

Ron and Lois Lichte

20 de abr. de 2015

Ashley, our sales rep, was without a doubt greatly prepared to work with us. That was due to the fact that she called us and discussed what we were looking for. Not only did she have the car ready that we talked about, but she also had a few alternates. Her easy manor, her professionalism as well as her complete knowledge of the vehicles we discussed was more than comforting to us. I would gladly tell friends and family to deal with Ashley as well as Orlando Kia-West. Wonderful experience. rON

Roxanne C

12 de abr. de 2015

So if your looking to buy a kia I soo recommend orlando kia west Jessie elvers! They worked their butts off to help me get into a new 2015 Sorento. They must get pixie dust from disney cuz they really did work magic for me. Also they just don't sell you a car and send you on your way, they take the time to show you your car and it's features and how mostly everything works. In my opinion I received nothing but Platinum service!!!

Roxiemc78

12 de abr. de 2015

So if your looking to buy a kia I soo recommend orlando kia west Jessie elvers! They worked their butts off to help me get into a new 2015 Sorento. They must get pixie dust from disney cuz they really did work magic for me. Also they just don't sell you a car and send you on your way, they take the time to show you your car and it's features and how mostly everything works. In my opinion I received nothing but Platinum service!!! ??

cruzfernando

27 de mar. de 2015

My wife and me we are very happy whit asli Bayazit , she do very good job she now what she's doing,, we are very happy whit the new car thanks Asli Good Bless you .. very professional and she help us alot

Rose

25 de mar. de 2015

Asli Bayazit was my sales person at Orlando Kia West and I must say that she made it a great experience. Thank you for your excellent customer service and your patience with me. I also made a new friend. I am now enjopying my new 2015 Kia Forte! loooove my car!!

puddlelights

24 de mar. de 2015

Asli was the best. If you are looking to buy a car, this is your lady. Not pushy. Very knowledgeable. Super friendly.She is a good sport and will make sure you are satisfied. Ask her about puddle lights. This is the first time I felt the sales person was working for me not the dealership. You will meet as strangers and leave as friends. We left with the car we wanted the way we wanted it. A new friend was a bonus. Keep up the good work Asli. Thank you for helping us to leave on a Saturday night with the car we wanted.

MommaHarris81595

12 de mar. de 2015

First of all I would like to thank the whole corporation for the mirical you all performed for me. It has put a brand new start in my life. I would most like to thank Asli for the performance she made. I called on Late Saturday Evening, and within 15mins I walked in the place and she was there. By Monday evening I had my car. In between that time Asli was my best friend Thank God For Asli!!!

Alison car buyer

9 de mar. de 2015

I went on Saturday, March 7, to look at some vehicles that I had chosen from the online options. Asli Bayazit had been communicating with me all week about the details of getting the credit information, scheduling time, verifying the appointment and all the details of what I was looking for in a vehicle. Upon arriving, I was greeted by the salespeople there and they went to get Asli right away. We looked at several vehicles and I drove a few of them. Once the choice was made, the finance manager, Anas took over and was easy to work with. I walked out with a good used car and will not dread buying a car next time if these two people are available.

Serg

5 de mar. de 2015

My sales rep was Asli, she did an amazing job in making me feel good about my purchase. Even when the exact car I wanted was not on the lot she never tried to convince to me go with a different color or model. She took time to review all of our options and has been great about following up. Went back today to get my complimentary tints and she greeted me with a big smile and hug. 5 star service!! Thank you Asli, you are the best!!!!

Sergfcam

5 de mar. de 2015

My sales rep was Asli, she did an amazing job in making me feel good about my purchase. Even when the exact car I wanted was not on the lot she never tried to convince to me go with a different color or model. She took time to review all of our options and has been great about following up. Went back today to get my complimentary tints and she greeted me with a big smile and hug. 5 star service!! Thank you Asli, you are the best!!!!

2nd-time Kia owner

5 de mar. de 2015

Ms. Asli Bayazit at Orlando Kia West was absolutely wonderful and I would highly recommend her. Here are words you rarely use when talking about a car-buying experience: Ethical, honest, helpful, cheerful, non-pushy, non-manipulative, respectful. That was Asli and more. This is my second Kia Optima lease and I had such a bad experience with the previous dealership (Deland Kia) that I was willing to drive out of my way to find an honest one. The first 2 dealers I called (Orlando Kia North and Orlando Kia East) lied to me on the phone and refused to honor the special that was on their own websites. One of them even told me I had to be "in the military, in college, and a previous Kia owner--all 3" in order to qualify for it. Obviously that was ludicrous and not the terms of the deal on the website. He persisted. I hung up. Enter Asli! A breath of fresh air. She honored the special on the website, kept in touch with me constantly by text and phone, met my price and terms, and handled the transaction quickly and honestly. Later when I had a follow-up issue (my fault not hers), she was extremely gracious and helpful. I actually brought her flowers to thank her. When was the last time you heard that about a car salesperson?

Julia Wilkerson

4 de mar. de 2015

Asli and staff was simply amazing! They made this ling process as easy as they could get it. You don't mind going through a long process, when everyone is so pleasant and accommondating.

Kayla

26 de feb. de 2015

I've been looking for a new car due to a car accident which totaled my old car. I found the 2003 Volkswagen Beetle GLS 1.8T, which was a great find. I called Orlando Kia West and spoke to a receptionist who set up an appointment for me to test drive the car. I drove 45 minutes to go see this car, just to get there and be told that I was not allowed to drive it because a part was missing. I asked which part was missing, and the man refused to tell me. When asked if I could just look at it, I was told I couldn't do that either. Why would they make an appointment for me to test drive a car that is missing a part and cannot be driven? Also, they have the car listed on their website and under the description it says that there is no damage, it passed it's inspection, and is ready to go. That is obviously a lie and extremely misleading. The service was rude and the guy helping me barely gave me an apology. I would recommend to people looking for a used or new car not to go here. Good job, guys, for losing a potential customer.

Said

25 de feb. de 2015

Asli she really a great person she help me a lot in process to buy my new optima Thank you very much asli I will send anyone I know your way

Moon

25 de feb. de 2015

I bought many cars in my life. For the first time I felt like my home, no pressure no stress very smooth. Very professional and lnowledagbleI liked a lot working with Asli and the whole team at West Orlando Kia. I recommend this dealership especially Asli to everyone I know who is looking for a new vehicle. Thanks Asli a bunch.

Ms. Anderson

20 de feb. de 2015

I have been working with Asli a few months about getting a vehicle. But because of my credit it was hard to be at the payments I truly wanted. The second time around my payments are were I wanted them and my mom is trading in here vehicle for a new Kia as well. Asli and her team are a blessing from above. My blessing was delayed but not denied!! Now I'm driving the car that I loved since I layed eyes on it a 2015 Kia Soul.

Will31

18 de feb. de 2015

someone got the wrong idea because I was dealing with a women when I got my new car and they decided to go intoy email and change my review I'm sorry about that Asli,, but you made me feel good about buying a car from Kia.. I will be back for another one soon! That's again and I'm sorry for any inconvenience that I my have caused

Deneen

17 de feb. de 2015

Patricia Miller was friendly, professional and knowledgeable! She made the car buying experience simple and painless. I had no intention of purchasing a car during my visit however, Ms. Miller had other plans. I had an appointment set up at another dealership a totally missed it because of the interest level that she sparked in me during her intro. "You will be leaving in a Kia" she stated...She waited patiently as I pondered the different options that would be included with my new purchase. I fell in love with the Optima. It was stylish, roomy and affordable. What more could one ask for?!?At the conclusion of the matter, I felt that Ms. Miller and Mr. Andrews were very helpful and transparent. I appreciate their honesty and their willingness to help create a comfort level with what could have been a stressful decision.The team at Orlando Kia West was awesome!!! Thank you team! You definitely have my stamp of approval! I love my Optima!

Mr . Mrs Ronald an Patricia Starke

15 de feb. de 2015

Ms.Asli Bayazit she was the best sales person we've ever had . She was patient most important funny and smart she made us fill just as important as her. She took her time did rush us only add her input we're it counted an we're in our decision making it would impact us as a family. The hold experience was great the atmosphere Inside the KIA home was great seeing everyone being taken care of an feeling comfortable In the decision They would make that would impact there whole family. Thank KIA West Orlando for becoming a member of our family an most important thank you Ms. Asli your the best keep up good work

Miralda

7 de feb. de 2015

Asli is the best customer service Rep ever she was attentive and understanding to what my needs and budget and I will refer everyone I know to her she's awesome

Mimi

7 de feb. de 2015

Asli is the best customer service Rep ever she was attentive and understanding to what my needs and budget and I will refer everyone I know to her she's awesome

Keith

6 de feb. de 2015

We worked with Patricia MIller. She was very helpful and friendly. Where things fell apart was on pricing. The Kia sticker on the Soul was $19,915. Orlando Kia West added another $5,600 for such items as door guards, iPod cable, and sport visors. This is a tactic used to inflate the car price so the customer thinks they are getting a good deal when the numbers are moved around during the negotiation . After way too much haggling, the best deal they offered was $22,000. We left Orlando Kia West and went to another dealer where we got the exact same car for $1,500 less. Do yourself a favor: 1) Know the fair price for your new car (use Consumer Reports or TrueCar.com), 2) Know what your trade-in is worth before setting foot on the dealers lot.

Mary

31 de ene. de 2015

It was a spur of the moment decision to pull into the lot of Orlando Kia as I was driving by. Except for my Toyota My last 4 cars have been a luxury import,but I was tired of the high payments. I expected to leave unimpressed but ended up leaving with a car as a 100% satisfied customer. My sales person was Ronald. He made me feel comfortable without the high pressure sales. In finance victor new interest rate and payment were a major factor. I was very happy when I came to sign the papers and my interest rate was lower than previously quoted. He did what he said he would do. Ronald and victor wanted me to leave a satisfied customer which was quite refreshing. My daughter will need a car this summer and I will be a returning customer.

Mary

31 de ene. de 2015

It was a spur of the moment decision to pull into the lot of Orlando Kia as I was driving by. Except for my Toyota My last 4 cars have been a luxury import,but I was tired of the high payments. I expected to leave unimpressed but ended up leaving with a car as a 100% satisfied customer. My sales person was Ronald. He made me feel comfortable without the high pressure sales. In finance victor new interest rate and payment were a major factor. I was very happy when I came to sign the papers and my interest rate was lower than previously quoted. He did what he said he would do. Ronald and victor wanted me to leave a satisfied customer which was quite refreshing. My daughter will need a car this summer and I will be a returning customer.

Angi

28 de ene. de 2015

My car-buying experience at Kia West was enhanced to the degree of pleasurable and fun. I started out that day not knowing if my trade value would work out for my particular financial situation. When I got there, Asli was waiting. Asli was delightful to work with. In no time at all, we were out on the lot looking at the cars in stock. She worked above and beyond the call of duty to make sure that I bought the only car I wanted--2015 Optima, and the only car I liked--Premium Package with Navigation. She listened intently to the list of desires I had in mind for my next car and searched the lot. Indeed, I was especially super-happy and quite surprised with the special color of Black Cherry!! I have not seen a car color in my life that looked so elegant, sparkling, and just plain FOR ME!!!! In addition, David in Finance was very thorough and pleasant to work with. The paperwork flowed in an organized manner and he addressed every question and concern that I had. Brian, in Detail, did a marvelous job to make my new car shine. Thank you, Kia West, for making this a happy adventure and thank you to the General Manager, Asmir Jusic for the personal handling of my sales order!

Angi

28 de ene. de 2015

My car-buying experience at Kia West was enhanced to the degree of pleasurable and fun. I started out that day not knowing if my trade value would work out for my particular financial situation. When I got there, Asli was waiting. Asli was delightful to work with. In no time at all, we were out on the lot looking at the cars in stock. She worked above and beyond the call of duty to make sure that I bought the only car I wanted--2015 Optima, and the only car I liked--Premium Package with Navigation. She listened intently to the list of desires I had in mind for my next car and searched the lot. Indeed, I was especially super-happy and quite surprised with the special color of Black Cherry!! I have not seen a car color in my life that looked so elegant, sparkling, and just plain FOR ME!!!! In addition, David in Finance was very thorough and pleasant to work with. The paperwork flowed in an organized manner and he addressed every question and concern that I had. Brian, in Detail, did a marvelous job to make my new car shine. Thank you, Kia West, for making this a happy adventure and thank you to the General Manager, Asmir Jusic for the personal handling of my sales order!

Jay

26 de ene. de 2015

Great job from Jesse Elvers, answered all questions, no pressure. Very respectful of the referral I had from USAA

hillary63

25 de ene. de 2015

This was my third Kia Sorento. The people at the dealership made me feel welcome and took care of everything for me. I felt welcomed and valued.

kia optima

12 de ene. de 2015

Asli is very energetic and she delivers!! I was pleased that I was able to purchase w/my trade! I am happy and Thank you

Tianna

11 de ene. de 2015

Asli was a great sales person and she was able to get me the car I wanted and I price I could afford

kia soul

11 de ene. de 2015

Thank you Rafael Davila for giving us a pleasant and non pressure experience buying our KIA SOUL. We recommend you see Rafael Davila for your next new or used vehicle. Thank you again Rafael Davila. The Luna Family.

tholmes

11 de ene. de 2015

Nice sales experience and Asli was wonderful to work with. She made my buying experience easy and painless. I was able to get the car I wanted for the monthly price that I was trying to maintain

IDK318

6 de ene. de 2015

The day I bought the car everything was good. Nice and friendly, but that was just to make the sell. I get the car and immediately I had problems. Problems that they did not tell me when I bought the car. I talked to a couple of service managers and they were rude and indignant. Service department was not helpful with fixing the issues I had with the car. Their customer service was terrible. Treated me like I wasn't even there. Absolutely rude. I was lied on about something they said I did to the vehicle, which did not happen! My overall experience with this dealership was extremely aggravating and a waste of time and money. I will never come to this place again!

Lena

4 de ene. de 2015

Patricia was a pleasure to work with she listened to my needs and then went above and beyond to meet them. she is a great asset to your company. I will not hesitate to recommend the Kia dealership at West Orlando due to the great customer service of Patricia Miller.Sincerely,Betty Keaton walker

jewel524

4 de ene. de 2015

Extremely dissatisfied with the bait and switch by the internet sales manager Asli!!! told me with my trade and how much I owed that she could get me into a car listed for a certain price and still keep my monthly payments where I wanted them when I arrived she tried saying that she never said that oh really?? she didn't know what to say when I had the text messages to prove it!! She tried selling me car worse then the one I was trading in!!!!

feats

2 de ene. de 2015

Buying a car isn't always easy; there were two people at this dealership who made our experience a good one: Rick Gerhardt and Asli Bayazit. We were referred to Rick by some friends; he made the path a lot smoother than we had noticed the other sales teams work with clients at other tables. He worked with us quickly and efficiently, and helped us get the car we wanted from another dealership with much ease. Although we waited several days to get the car, we were thrilled with the final outcome. Azli couldn't have been nicer or more informative with us; she was with Rick at first to help us with the initial paperwork, and at the end to go over points about the car and familiarize us with the KIA experience. She was sweet, friendly, and answered our questions with ease and confidence. With both she and Rick's help, our experience was a great one!

ahaas24

1 de ene. de 2015

I am extremely satisfied by the professionalism and authenticness of the all the staff involved in me getting my new Kia Soul. I felt like i could have to time to think on things and decide on this new vehicle without the pressure of making decision right then.They did this up very well for me. I love it. I would recommend Asli and Paul anytime to handle my business!! They were awesome!!

Naquia

30 de dic. de 2014

My husband and myself came into the dealership this weekend, and was greeted with outstanding customer service at the door by salesperson Patricia. We originally had plans on visiting serveral lots that day, Instead Patricia made us feel so comfortable and secure, collectively we felt that we were in the right place, we ended up purchasing a brand new kia soul with her. She is the true definition of a hard worker that takes pride and values her customers

farquaadhnchmn

27 de dic. de 2014

I was just going to look at the Kia Soul, but I fell in love. You have to haggle a little bit, but everyone was friendly and courteous.

captkirktb

23 de dic. de 2014

Very friendly and easy to negotiate with. Told him what I wanted and what I could afford and he did a great job to meet my requirements.

mjschmidt525

22 de dic. de 2014

Great experience all around! Gemoi was extremely friendly and helpful. This is our first KIA and it definitely will not be the last. Great job!

toothmaker123

15 de dic. de 2014

After having a small problem with the battery, the managers and staff were quick to get the problem resolved. They came and got the car and returned it to the dealership where they replaced the battery. Their response was immediate. The car is back on the road and saving me tons of gas. I would highly recommend this dealership all my friends.

nancy.ponce.908

15 de dic. de 2014

Had the best car buying experience Ive had at a Kia dealership. They were very helpful and friendly and did everything they could to make my car buying a great unstressful experience. Iam very happy with the 2 kias I purchased.

Orionpax2015

12 de dic. de 2014

My internet sales manager was superb. Throughout my uncertainty and indecisiveness she was patient with me and very understanding. I've never met anyone like her who took her time and effort to allow me to make an informed decision that I would not regret.I have been so happy since my purchase and have no regrets but just lots of memories to look forward to with my new Kia Optima. I would definitely recommend Orlando Kia to a friend or family member and my saleswoman.

Mary St.Aubin

11 de dic. de 2014

All that was involved with new purchase was amazing, great, very helpful and did their job. I would send any family member there. Thank You

Hector Sostre

8 de dic. de 2014

Salesman very friendly and helpful. Finance was not the best on the market but it was not bad either.In resume we are very happy with our new car.

kevin.ruuska

4 de dic. de 2014

I went to check out an internet vehicle and met Asli when arriving. She went above and beyond to find the vehicle that fit my budget and was simply a pleasure to work with.Once all was done I finished all the paperwork with Duric who was just as pleasant to work with.I STRONGLY RECOMMEND ASLI AND DURIC at Kia West.

Shorty81

3 de dic. de 2014

I was goin to see wht kind of a car I could get but thought I wouldn't at all cuz of my bad credit but asli really did prove tht I could get a new car and made me feel like family! My only complaint would be the detailers tht clean the car I had to pull over n clean the windows and wipe the inside so I dnt sneeze no more! But otherwise thn tht I'm happy w kia n most of all asli n Charles

cscripter

2 de dic. de 2014

I just bought my 2015 Kia Forte. It goes without saying that the staff at this dealership was awesome!!!! Asli made the experience great!!!! My goal was to get a used car that was reliable. I did the application on line to save time and made an appointment with Asli to come in an test drive a few used cars not thinking I could qualify for anything new. Well, suprise, suprise. Unpon arrival at the dealership, Asli informed me that I could get a new car. She seemed to know what I was looking for and took me over to the perfect car, all I had to do was choose a color. I drove home last night in my NEW car and just can not thank the staff, especially Asli, enough!!!

Kamid

24 de nov. de 2014

Asli was the bomb!! Very professional and friendly throughout the entire process. I would recommend Kia West any day!! Thank you guys. I will enjoy my 2015 Kia Optima. God Bless. The Oliver's

marilynp1

23 de nov. de 2014

She was great, it felt like we were friends for years, she made me feel special, explained everything clear and did everything possible to help me and make me happy, she's the best, i would recommend anyone to go see her at Kia and they wont waste there time.

shorty8029

23 de nov. de 2014

I enjoyed the courtesy that I got when I stepped in the door. I appreciate the deal that I got. I would recommend this place to anyone.

Lovemeorleaveme

20 de nov. de 2014

yes she is very smart and helpful. she made sure i understood everything about the car and maintenance requirements. i think she should get a raise she is a very good worker.

miguel138

11 de nov. de 2014

I had a great time purchasing my two Kias, these are my fourth and fifth car that we buy there. And always a Great time at the dealer.

Kplindsey

10 de nov. de 2014

Great prices, no hassle, friendly employees, willing to work with you to make a deal. I had a great experience working with Asli and she with the help of Joseph to get me into my new truck.

plptdb

10 de nov. de 2014

Gemoi and Azmir far exceeded my expecations during my vehicle trade process. From the moment I arrived until I signed paperwork and drove away I felt that I had been treated with the upmost respect. Every question was answered and they went above and beyond with the entire process. I will most definitely recommend both personally as well as the dealership itself. Thank you.

Agrider86

9 de nov. de 2014

Patricia Miller made this experience very fulfilling and enjoyable. Her customer service was excellent, and I would definitely recommend anyone considering purchasing a new vehicle directly to the dealership to see her specifically.

JessicaRiv

8 de nov. de 2014

I never thought in a million years I would be driving a brand new 2015 optima. I walked in this dealership thinking this would be a fast "walk through" experience because a new car was completely over my budget. I spent 2 days prior looking at used old cars years 1990-2007 with no luck. My fast "walk through" Kia experience turned into a 6 hour stay. Patricia proved to be on a mission. Her mission was to put me into a beautiful NEW KIA without tipping my budget :) she stopped at nothing to keep me happy. I still can not believe I have a brand new car. This was Something completely unplanned. Ms Patricia represents herself and her company with excellence. Thank you for putting me into my first NEW car.

amyly10

7 de nov. de 2014

Amazing team they work hard to please the client . They go above and beyond to get a great deal for the customer. I have buyed 5 cars from them already.

Gloria Danvers

6 de nov. de 2014

Patricia Miller made my buying experience wonderful ! Her unique personality blends a professionalism that instantly made me feel she knew what she was talking about, with a personal friendliness that made me feel that she cared about what my needs were.I have already raved about her to my friends and would recommend her as someone who listens to her clients, and does her best to go the extra mile for them. Thank you Patricia, I had fun today, and I LOVE my Kia Sedona!

shadewill1000

4 de nov. de 2014

All of the associates were very helpful and courteous. The financing department was very helpful and went the extra mile. My salesperson was very nice and patient while I made my decision.

brendasbates

1 de nov. de 2014

Sales person Asli Bayazit was very friendly, helpful, attentive, and informative. Asli Bayazit made us feel as if we were VIP's. This did not happen at other dealerships. Also Charles Banks made all the paperwork process go smoothly. I have already refer people to this dealership I am very happy with my out come. You do not have to go to Walt Disney World to have a MAGICAL MONMENT this dealership does this for you. We will come back here for our next vehicle.

Brenrn5

1 de nov. de 2014

Asli Bayazit was very friendly and helpful in assisting me purchase a new vehicle

brenrn5

31 de oct. de 2014

Asli Bayazit was very friendly and helpful with assisting me in my purchase of a new car. Charles Banks was very helpful also and made all of the paperwork process go smoothly and painless. I would definitely refer anyone looking to purchase a vehicle to this dealership.

Lindsay_belknap1982

30 de oct. de 2014

The only reason I ever went back to Kia not I only do I love there cars but Patrica Miller was amazing! She made me me feel excited and hopeful through the whole process. Not only did she make my family and I feel welcome but she wasn't like a "typical" sales person who is constantly trying to work you. She was simply pleasant and personable and friendly the whole time. From the beginning of the deal to the end of the deal she was REAL and didn't BS me! And that's while I'll recommend her and only go to Patricia from now on!!!!!!!! Thank you Patricia!!!!!

hallslfla

30 de oct. de 2014

I have owned three Kia(s) in the last four years. I just brought my third Kia and all have be from the same dealership. I have seen former sales employees become sale managers and service staff members become service managers. It says alot about a company that keeps it's employees for the long term. It also says a lot about service by a outstanding company, when you buy three cars from the same dealership.

Jasmine Styles

29 de oct. de 2014

I purchased a 2015 Kia Optima at Kia West. Asli was my salesperson and working with her was an overall great experience. She made sure that I found a car to my liking. I would recommend her to anyone. David Andrews a manager at Kia west, also showed great customer service and made sure that I walked out the door a happy customer. Thank you both!

christinahen

28 de oct. de 2014

I just recently purchased a Kia Soul at the west location, and I must say I am very satisfied! I would recommend this dealership to anyone.

IAN1957

27 de oct. de 2014

Service was excellent. My salesman was very friendly, professional and knowledgeable. Great service and eager to make me happy and satisfied. I would definitely recommend KIA to my friends and family.

peterd825

27 de oct. de 2014

I am extremely satisfied with the overall service I received purchasing my new vehicle. The staff was very professional, courteous and helpful! I highly recommend working with Asli and more than comfortable referring my family and friends to this dealership!

Jason Jack

26 de oct. de 2014

Excellent customer service and thorough management that works closely with you to assist your specific goal. Very friendly and experienced sales team. I will not forget the great treatment from Orlando Kia west. Asli Bayazit was fantastic! Great communication and follow up I would highly recommended A+++ she was knowledgeable and very informative throughout the entire process. Very prompt and courteous.Charles Banks made the buying process clear, comfortable, and simple. I will shop Kia in years to come.

michelle1101

15 de oct. de 2014

Asli,Replied to my inquire very quickly and also provided me with some option as far as vehicles. I was very pleased with the process and she was a wonderful sales person and she offered "World Class Customer Service". I will send anyone that I know that is looking for a car to her.

MORENO1029

14 de oct. de 2014

VERY PROFESSIONAL SALES PERSON AND THE FINANCIAL DEPARTMENT IS THE MOST EXCELLENT SERVICES. ORLANDO KIA WEST IS MY FAVORITE CAR DEALER , I BUY SIX (6) CARS IN THE LAST 7 YEARS. FROM THE BEGINNING I HAVE IT GREAT EXPERIENCE WITH THIS PARTICULAR DEALER.

Jkia12345

11 de oct. de 2014

I was looking at used cars cause I only wanted a newer car then what I had. Asli was very patient with me and took the time to get to know what I needed for my family and I. She was incredibly helpful and patient and thankfully I left with a 2015!! I am extremely happy with my brand new car, and I'm so thankful for all of her help. I will recommend her to everyone. I appreciated her kindness and making the whole process easy and painless. Thanks again to everyone at Orlando Kia West!!

LisaG_Bigred

10 de oct. de 2014

I've purchased 3 Kia cars from Orlando Kia West - they made the buying experience painless! Great prices, Great sales and customer service, etc... I will continue to purchase my cars from Orlando Kia West. David Andrews, Mike Samir, Charles Banks - Thank You, you all made my day! I will definately recommend this dealership.

Offishal14

8 de oct. de 2014

I absolutely HATE car shopping but everything changed with this experience. Patricia was so patient with me and made sure I was getting exactly what I wanted. She want trying to make a deal that would benefit the dealership but what would benefit me. Its almost a month later and I am still excited every time I get into my new car. With all of this said...... I am now a permanent Kia customer.

Eva Taylor

8 de oct. de 2014

ETaylorMy son and I was only looking to buy a new or used car. We were tried of driving an older model car. As soon as we looked at the first car Rick was their to assist us within second. We were fortunate enough to have a awesome person to help me get the vehicle that I wanted without a problem. I really appreciate Rick services, you are a great sale person.Thanks to Mr Charles who also made it possible for me to purchase my new KIA.

BeckiW78

3 de oct. de 2014

My husband and I came into Kia Orlando West looking to trade in our old SUV and buy something new. We were fortunate enough to get Asli as our sales rep. We had a very specific price range and payment we were looking for and she worked every option available to get us into the exact car and payment range we were looking for. We ended up with a 2015 Kia Sorrento...my very first new car ever. Was very happy with the service from Asli and everyone else we dealt with from Finance to Asli's counterpart Donnie. They made our first buying experience a very pleasurable one! Would highly recommend Asli and Orlando Kia West.

skstratton

29 de sep. de 2014

Met Asli about a month ago and told her what I was looking for. Did n;t buy that day, but she kept in touch and let me know when the used car that I was interested in came down on the price. Make an appointment to go see her this past Saturday to see if we could make a deal. Went home with the car that we were interested in at the beginning. Asli is very considerate and worked with me until I was happy with the result. Anas was also great when i came down to signing the paperwork, even was able to get the payment down from what I agreed upon.

1GatorFan

28 de sep. de 2014

I went to this dealership just to look and see what they had. I have owned 2 other Kias before and I love the cars. Semih greeted me with a smile and was very professional. I had bought a used car a couple of months before from a different dealership and was not happy with it. I didn't know if I could be helped or not. Between Semih and David they where able to help me purchase a new 2015 Kia Soul. I love this car!!!! It is a joy to drive and great on gas. If you feel that you are in a car or truck and are unhappy with the terms or just the overall feel of the vehicle go see Semih and David and let them work for you. You won't be sorry. Melissa Sutton

Tanaysha08

28 de sep. de 2014

I went to this dealership, just to see how much a down payment would be. Best decision of my life! That night, I left with a brand 2014 Kia Rio Lx. My sales woman was the great Patricia Miller. If you come upon this dealership, please ask for an appointment with her. She worked tirelessly to get me a deal that I could live with. Whenever I get my car serviced, I will be paying Patricia a visit. Such a great woman.

Mauretour08

25 de sep. de 2014

I bought 2 cars from this dealership and i had a wonderful experience both time i was there.Would recommend this dealership to anyone.The sales associates are very kind and helpful,and finance fights as hard as they can to get a really good deal.I had Gemoi Elliassaint as my salesman,Duric vahid as my finance guy and Donnie Wilson helped me out with the extra stuff.In overall these gentlemen did an extraordinary job.Go and see for yourself.

lilliam.castronarvaez

24 de sep. de 2014

People are very friendly howard was very nice he is super i love my car and they work with my payment i really love it

Jose Bernardo

23 de sep. de 2014

I was in the market for a new car and went to Orlando Kia West. This my third car and the experience was good. I got the car I wanted with a fair price. All employees were excellent.

oclerne

23 de sep. de 2014

Rick Gerhardt is a good saler have lot patient and know how to help people buy a car I am very appreciate Rick for his big effort may God bless him thank you very much mister Rick

Jorge Perez

20 de sep. de 2014

The crew at Orlando Kia West are an example of customer service at its finest. A few weeks ago they worked like a fine tuned machine to make my lease car buying experience be a positive one. Beginning with Donnie Wilson, I was treated like family over the phone and later he took the time make sure I was comfortable with all the technology features. Gemoi Elliassaint showed great patience in working with me to make the deal happen. Jonathan Daniel showed tremendous dedication in putting together a dealer trade so I could have the car I wanted with the options I wanted, "An SX Turbo Optima w/corsa blue exterior & black leather interior." Finally, Charles Banks took the time to explain the lease option packages so that I could make the most informed decision. I will definitely buy through them again!Luis Perez

fredricka.finklea.3

19 de sep. de 2014

Going into the ordeal of buying my first car was a little scary for me because I had no clue what I was looking for and what I was getting myself into. From the beginning, Donnie Wilson (Inter net Sales Manager) kept me inside the "loop" of what was going on at all times. Whether it was sending me text about the next steps or calling me just to make sure that I had no other questions. Coming into the office, the staff of Orlando Kia West were very friendly and outgoing when it came to assisting me. Even watching them interact with other customers, I knew that this is where I wanted to make my big purchase. With the much appreciated help of Nathaniel Hney as well, I finally decided on a 2015 Kia Rio LX and I couldn't be more happy with my decision. When it came to financing, I had the pleasure of working with Anas Lazzar. This guy was simply amazing. Since this was my first time buying a car, I needed a co-signer and Anas worked around my work schedule as well as my mom's to ensure that everything was in place for the banks to approve the loan. This even meant him staying past his scheduled time on several occasions to make sure that everything was good to go. When it came to the day to finalize paperwork, he spent the time explaining everything in detail to where I could understand and I greatly appreciate it. Overall, my experience here was the best and I thank everyone that was involved with my sale!-Fredricka F.

Onandi17

16 de sep. de 2014

I had a wonderful experience buying my new first car, Asli was so helpful she is one in a million ,she go the extra mile to make sure I got my new car , thanks to Orlando Kia West also the finance manager was great he explained about price and warranties the APR was Good ,I would recommend this dealer to anyone .

retread1

16 de sep. de 2014

Had not planned to purchase a new kia on 9-9-14. while my 12 kia was in for oil change I wandered over to see how the new 2015's looked. Met Semih Yesilaya a very professional salesman. That was the begining of a new car purchase. Semil is a professional, outstanding sales person. I have purchased a few new cars in my years and this was the best experience ever because of Mr. Semih...

cindysxy26

13 de sep. de 2014

I had a great experience, buying my first new car. Gemoi was very helpful, he worked to get my husband and I approved so we could get in our new car. Thank you Orlando Kia West. Finance Manager did a great job explaining all the warranties and prices to us. He was even able to help us with out a lower APR which was very helpful..

dianehache02

10 de sep. de 2014

I got the best sales person in the world. Seriously never got a person trying very hard to get you a good deal. He never give up with me. Very patient. I will recommend this dealer to anyone.

Big Daddy From Indy Annie

10 de sep. de 2014

I found a 2009 Chevy Impala with 48,500 miles on the internet for $10,858.00 listed as BLUE in color. I called them and someone went out to the car and told me it was actually white with brown leather interior. I called the dealership the following morning to let them know I was coming from Cocoa to Orlando (42 miles) to get it. I got there and they told me it was BLUE again. Then manager John Daniel told me he was not going to sell me the car as it needs tie rods and the oil pan gasket along with some other issues like a broken motor mount and new front tires. Then he showd me a list of repairs and an estimate for $2800.00 I told him that was at least $1200 more than I should have to pay and I wanted MY service tech. Joe Teresi to do the work. He said I would have to sign a waiver and there would be no warranty. Also that the car would be sold "AS IS" to which I agreed. So I took the car to my auto repair shop off Clearlake Rd. in Cocoa. I found out that it needs struts not tie rods. Then i found out it needs a crankshaft seal not an oil pan gasket and the repairs would be $970.00 not $2800.00. So after I get 2 new Goodyear Intregrity Tires for the front, and do the wheel alignment for $330.00, the grand total was $1300.00 not $2800.00. thats a $1500.00 differance not the $1200.00 I was guessing AND I got the right issues fixed not the wrong ones. Joe treats me GREAT and he does not disrespect my girlfriend of over 10 years like the guy who works at Orlando Kia West (who i think is David Andrews) did by giving her "Dirty Looks" while we filled out paperwork and they detailed the car as we waited for 4 hours. Farid Nibrasse the sales associate was GREAT! He needs a promotion AND/OR a raise in pay in my opinion, for if it were not for his composure we would have "WALKED OUT" Patty the receptionist was very pleasant as well.

Victoria Llora

8 de sep. de 2014

William Cummings the Hawaiian Credit King gets the job done when it comes to a car approval and the best price Thanks for the ALOHA

michelegleason

7 de sep. de 2014

she was the best salesperson I ever had I would tell everybody to see asli I love my kia it was the best experience I"ve had when buying a new car

anaiya1013

7 de sep. de 2014

PATRICIA WAS VERY AWESOME SHE WAS THERE FROM THE BEGINNING TILL THE END. I WANT TO SAY THANK YOU PATRICIA FOR ALL YOUR HELP. IN TOTAL IT WAS A GOOD EXPERIENCE.

deridderchristie

6 de sep. de 2014

I Love Kia's ,this was my second. I was warmly welcomed on the phone and at Dealership. Sales person kept roaming from tabel to person burning the candel at both ends. Congratulations Asli.The big seller for Month of August.Which she accomplished by her hard working ethics. Asli is the sweetest ,warm hearted kind woman. I think we just happened to go there at end of Month and in the rush of her trying to achieve her goal of car sales. Some of our paperwork had gotten lost ,misplaced and unfortunetly caused us to miss a flight, And be poor ,for a week because :our down payment check was mistakenly deposited ahead of schedule and caused numerous over draft fee's. An unfortunate human error. But ...Do know they took care of problem and were very sympathetic. But I have to Honestly say they are Tolerant, Honest, Hard working , Caring people. I Love My KIA. I can only hope my review does this Dealership Justice, And those hard workers .their. Note I gave Average scores for Quality of work. for no work was done .yet

Scissors50

6 de sep. de 2014

Friendly, helpful and knowledgeable salesperson and finance person. Good dealership to deal with.We love the car and would recommend the dealership to others. Good experience.

Jdean123

5 de sep. de 2014

I have purchased many vehicles in my lifetime and this is by far the best experience that I have ever had. KIA not only has great vehicles now but a great salesperson in Donnie.

ELISA AROCHO

3 de sep. de 2014

I never again !! On the top of all my bad experience in this place. Right now my Insurance card ID is missing and they gave me somebody else insurance ID card. They make me believe that the car will be approved by Kia Finance , They ask me for personal information without been approved it by the bank, the saleswomen change my tag from my trade in car to the new car. They let me to take a car from the dealer that it wasn't approved by the bank putting me in the risk of possible accident and legal problems. I CALL HER AND SHE TOLD ME"'that it was possible that she gave me somebody else private information but she was sure that she return to me my ID''. This comment shows that she don't care about her mistake of given somebody else ID to another person . In the same way somebody else have my information. She didn't tell that she will double check her papers works. This is very WEIRD and SUSPICION the way that this place try to sell cars . This happens to me on LABOR DAY, they make me waste more than 4 hours instead of be honest with me and let me go. I couldn't keep going with my car shopping to another dealers , they were acting making me believe that were working with the numbers and payment directly with Kia financial . When finally they make me believe that I got what the deal that I was looking for the sales women send me to the financial office , In the office the guy make a comment "' OH THIS IS A GOOD INTEREST FOR A CAR!! it was supposed to be 5.25 percent. He was acting in front of me. He makes sign a lot of papers and the end he told to come next day to sign the last document because the bank wasn't open at that time , he told that the payment on that page that they usually fill out for you didn't change. He told me "" this paper is the same as this one at the same time that he was making reference holding in hands the doc that I was supposed to sign the next day ( Tuesday). When I went on Tuesday around 7:00 pm they make me wait, They came to me with another story and more lies. The interest was higher and the monthly payment was higher. I gave then the new car keys and I took my car back home. Thanks God I find out the true about how they make profit base on lies and been dishonest and not professional.

Norma Carbonell

3 de sep. de 2014

Great experience!! Good job!! :-) thanks for your help and let me have the most awsome car, i love it. It's really means a lot to me.

shayebronxx

2 de sep. de 2014

My experience at Orlando kia west the best. First I was greeted by salesman Scott who was very kind and friendly didn't put any pressure on buying car. When it came to the car I wanted my old friend Joseph Menassa(sales manager) give me the best deal possible really fought for my business.Last I want to talk about the Anas Lazaar (Finance Manager)who really help me get the best loan possible and showed he really cared. In closing I would like to give a big thanks you to Scott,Joseph,and Anas for everything this is how car buying should be.

free1

31 de ago. de 2014

The sales person that assisted with the purchase of my new Kia Soul was absolutely attentive to my needs. He was courteous and consistent with answers to my inquiries. Customer Service was great.

nishiewa

30 de ago. de 2014

My experience with Fouad was pleasant and he was very eager to help but I did not feel pressured as with most other salesmen I've dealt with before at other places. He definitely had my best interests in mind when i had questions to ask and I would definitely recommend him and this dealership if you are in the market for a new car.

Acostas1

29 de ago. de 2014

Both sales people were very friendly, knowledgable, and genuine. They really did all they could to make sure I left with exactly what I wanted. They were not pushy, instead they both were patient and understanding. I couldn't be happier with the customer service and my new car!

srar299

29 de ago. de 2014

Rick was very nice and located exactly the car I was looking for quickly, which saved me so much time. I've dealt with many dealerships in the past, and it's always such a long, drawn out process of leasing/purchasing a car. Rick made the process easy and was very helpful.

Robin J.

29 de ago. de 2014

After many years of buying cars I have found most of my buying experiences to be unpleasant. That is not the case with this dealership! My husband had been talking with Asli via email about purchasing a new KIA Cadenza. We decided to meet there one evening after he got off work so that we could test drive the car and talk numbers. I arrived prior to my husband and sat in the car waiting for him to arrive. The dealership was extremely busy. People walking in every few minutes and almost immediately walking back out with a salesperson and looking at cars. Everyone was laughing or smiling. When my husband arrived we went in and and saw many tables filled with people working on deals. Ms. Asli actually had 4 other couples plus us she was working with. Not once did she let any of us feel neglected. She was constantly going from couple to couple working with the 5 couples. Asli and the management team were very proficient in their dealings with everyone. I really appreciated the fact that they actually LISTENED to what we were saying in terms of what we were looking for in a vehicle and in the payment arrangements. They worked with us in procuring the financing we needed. I highly recommend you contact Asli if you want to work with a great lady that knows her product, will work with you honestly and fairly, and will make your car buying experience a great one.

hhardiman

29 de ago. de 2014

Our experience with Kia West dealership was made positive because of Patricia Miller. We had some difficulty at first greeting the deal we were promised initially. But Patricia's hard work and dedication to her customers really came through. In the end we bought a used car and leased a new hybrid. Thanks to Patricia we will be back in 3 years when that lease is up to get another Kia!!

LAK

29 de ago. de 2014

We were referred to this dealership by a friend and are very thankful that she did. Our experience was swift, pleasant, and memorable. Our sales advisor Fouad was a tv character. He kept us laughing and the funny part is that sometimes we didn't know what we were laughing about. At the same time he gave us proper information about the characteristics of the car. He is a friendly young man with the energy of a zebra:)

Leunam46

28 de ago. de 2014

My husband and I had a very good experience with this dealership. Our salesman Semih was very nice and patient as we looked at different options. We bought a Kia Sportage and it is a dream. It has all of the "bells and whistles" which we were looking for. David the manager helped us as well and Asli Bayazit helped me with the Bluetooth phone in the vehicle. Semih made sure the vehicle was nicely prepped for us and helped me transfer my belongings from our old car. We highly recommend Orlando Kia West to everyone. Mary and Manuel Leff

a.rodriguez.6190

28 de ago. de 2014

As a first time buyer and not having much experience in buying cars. Fouad Assaf was very helpful in making sure that I was in a car that was more reliable, then my previous car, and I was able afford without going over my budget. He made sure I was happy with my choice in car, my monthly payments and made sure everything was good before leaving the lot. Im happy with my car and very thankful for the great customer service I got. Made my first time buying a car a lot easier and less stressful.

JermishaK

28 de ago. de 2014

The two guys that helped me were fantastic! They were so friendly and knew their cars. They asked for a budget and picked out the perfect car for me. I love the car and thank them a ton for it! Thank you Naha, again!

Htwllvr

27 de ago. de 2014

Farid was patient, honest, and we had a great experience. We didn't expect to purchase a vehicle today but heade it easy to do and we thank you!

alex7553

27 de ago. de 2014

overall everything went smooth i love my new car thank you naha and if i have anyone in the market for a car will be you naha

tomlin1927

27 de ago. de 2014

Michael is the ideal salesperson! I did not feel rushed or ripped off and I really appreciated that. In the past I've had plenty of bad experiences with car dealerships but Michael changed all of that. It's good to know that not all car dealerships are bad. Thank you Michael for the wonderful experience.

Lioness966

26 de ago. de 2014

My husband and I had a phenomenal experience at this dealership. Howard was patient and honest and really took the time to get us what we needed. He's knowledgeable and experienced and willMake buying a car a smooth transition.

edwardbrown

26 de ago. de 2014

I didn't think I could get out of my old 1992 truck. I can't thank Scott Cherney enough for helping me get a brand new Kia Soul. Me and my dogs love this new car. I just can't say ot enough thank you Scott!!

Teresa973264

25 de ago. de 2014

Super friendly service, got exactly what I wanted and was able to walk out with a new car. Would recommend to friends and family in the future.

Guilherme Carvalho

25 de ago. de 2014

My visit to Orlando Kia West was by far the worst visit to a car dealership I have ever experienced. My salesman, Gemoi Elliassaint, seem uninterested from the moment he looked at me. I was greeted cheerfully by a man at the desk then handed over to Mr.Elliassaint. He did not shake my hand, he did not offer any conversation, he bluntly asked what am I there for. I spoke regularly making no notice of his rude manner. When we walked through the lot I had showed him two cars that I had seen and liked, he moved quickly and wrote down the numbers by little to no attention to me as I explained to him what I was looking for in hopes he could offer another solution. He did not. He simply asked if I had a car to trade in. I did, so we, once again, scurried over to my car. He asked for my key and started noting information, when he opened the door of my car he almost pushed me out of the way. He shut the door and began speeding back inside the building. At least, he opened the door for me. When we sat at the computer he began asking for information with a sour and stern look, not once did a smile cross his face. Then he called over another employee to complain about a malfunction and seemed to be upset another employee's name was listed in my customer profile (perhaps he wanted credit for his terrible actions). Anyways, there were even more details I specifically recall, for example: how he looked at me when he spoke in his monotone voice, and how he kept his mouth opened and looked away from time to time, as if I were boring him when I spoke, but I feel I have gotten my point across. He presented me with one offer that would not be possible for me then proceeded to tell me that unless I had someone else buy the car in their name I could not get the vehicle I wanted. I took his card in order to remember his name. Overall, this was a terrible and repulsive experience. I have often heard of car salesmen to be pushy, or over the top, but Mr.Elliassaint was worse. He was uninterested, in a hurry, rude, uncharismatic, unfriendly, and just bad.

BHMKIA14

24 de ago. de 2014

He was extremely friendly, knew exactly what to do to help usI would recommend him as a sales leader ! Thank you Fouad! - Brian, Heather & Michael

jhawkins64

21 de ago. de 2014

Asli Bayazit was very nice and she talk to us where we can under stand and that make me and my wife very very happy I will recommend her to everyone I know.Thank you from Joseph and Lorene Hawkins 8/21/14

Robert Foster III

21 de ago. de 2014

Rabii was the Salesperson for my wife and I. He was very friendly and answered all of our questions. He wanted to help us find a car.

marilynd851

20 de ago. de 2014

Howard Tarboro was our Sale Consultant and he made buying our new KIA Soul a pleasant experience. After 10 years, my husband said we should think about trading in my old car and I cringed because in the past car buying was always such an awful experience....not so with Howard. He was friendly, knowledgeable with all our question. He was very helpful and made our decision to buy our FIRST KIA one we wouldn't regret.....Orlando KIA is very lucky to have a wonderful and caring associate.

avibobo

18 de ago. de 2014

I was not impressed with Kia, didn't really know much about the Quality of the car, I have driven Volvo, BMW, Mercedes. After, Ms Miller got done with explaining all the whistles to me, an. Very pleasant and patient. I am happy with my Optima. Also, Amour was very efficient, the Team work displayed shows they know all about CUSTOMER SATISFACTION. I had a few credit situations, they never made me feel like they couldn't help, MOST OF ALL A WILLING TO DO ATTITUDE. Thanks KIA WEST YOUR THE BEST. KEEP MR. ARMOUR & MS. MILLER WORKING THERE very exciting experience.

Eduardo Carrasquillo

17 de ago. de 2014

Both sales personal were very informative and helpful. Although it was a challenge they stuck it out to the end and made it happen. Got my 2015 Kia Forte parked in front looking so pretty ??!!!! Thank you West Colonial Kia and Asli Bayazit for making it happen!!!!

steveherman

17 de ago. de 2014

2 times I have had a bad experience with orlando kia. First was east. Now west. They have lost at least 2 car sales from just me. So I went and bought a 13 nissan rogue. AND an 14 nissan rogue.

chief2013

16 de ago. de 2014

Awesome experience. Asli was by far the best Salesperson I have had the pleasure to work with. She was able to put me in the car of my dreams. Very patient and she made me feel like I was the only person in the dealership. I would recommend Orlando Kia West. Number 1 dealership in the nation. I am going to tell everyone I know that when you're ready to purchase a vehicle go check out Orlando Kia West first and ask for Asli!!!!!

nlightner

14 de ago. de 2014

Asli, William, Charles and Jonathan worked hard to meet our requirements and got us into what we wanted. An excellent vehicle. After much debate and heated negotiations they went the extreme extra mile to appease me and when our business. It al ended very good.

Ibgavillan

13 de ago. de 2014

I met with Asli Bayazit and from the first minute we met, she was awesome. She helped me to feel comfortable about purchasing a new car. She showed us the options and made sure we were able to get the financing we were most comfortable with. I would recommend her to all friends who are looking to purchase a new Kia.

jeffery1463

13 de ago. de 2014

Semih was very nice to work with, as was Victor in Finance. Seemed like everyone there was friendly and happy and we ended up trading our car in for a new one. I wasn't planning to get a Kia but drove by and decided to pull in and just take a look and left with a new car!

ruizj2014

12 de ago. de 2014

GREAT JOB!!!!ALL OF THEM ARE VERY HELPFUL AND FREINDLY. THEY MAKE SURE YOU GET WHAT YOU ARE LOOKING FOR AND MAKE SURE YOU GET A GOOD DEAL.

CRUNKYJESS

12 de ago. de 2014

OWNER JOE ROSSI IS AN AWESOME GUY POINTED ME IN THE RIGHT DIRECTION TO AZMIR JUSIC WHO WAS VERY HELPFUL AND EXPLAINED EVERYTHING AND WORKED WITH ME AND WENT THROUGH ALL MY OPTIONS ... RICK GERHARDT SUPER SWEET AND FRIENDLY MADE SURE I FOUND THE PERFECT CAR FOR ME .. AND CHARLIE BANKS ANOTHER AWESOME GUY VERY INFORMATIVE BREAKING EVERYTHING DOWN TO ME FOR EASY UNDERSTANDING VERY FRIENDLY ... OVERALL MY EXPERIENCE GETTING A CAR WAS AWESOME EXCITING AND IM REALLY HAPPY ABOUT HOW IT WORKED OUT SO THANK YOU TO EVERYONE FOR BEING GREAT IM LOVING MY CAR !

micky5650

9 de ago. de 2014

Fantastic. everyone is so frienly, polite. They offer you drinks, from time to time while you wait they check on you, making sure you are fine. You feel at home. Everyone smiles all the time. Great experience. Thank you for making my daughter and myself experience so amazing. Thanks

DJS0619

9 de ago. de 2014

From Ownership, Joe Rossi, to Management, Charlie Banks & Alberto to Sales, Patricia Miller, my experience was truly the best I've seen! Amazing Dealership- Thanks!!

lisaru49

4 de ago. de 2014

Howard Tarboro was my Sales Consultant. He went Above and Beyond making sure my family and I purchased the right vehicle. Excellent Job!! Also, Anas Lazaar in Finance was very helpful and friendly.

lyly

4 de ago. de 2014

The staff was very helpful. They did everything they could to get me into my new car. Asli Bayazit was my sales person and she definetly worked hard at getting me into a vehicle.

tgoode1

4 de ago. de 2014

Very helpful and nice. Both Asli and Anas were great to work with. They took their time and made sure that I got the best deal that I could on the car I wanted.

elifkj

1 de ago. de 2014

I bought my first car yesterday at all and it was great experience thanks to Fouad and Kia. He was so helpful and I am so glad he was there for me. Thanks Fouad so much. I left there as the happiest car OWNER...

senahowell

1 de ago. de 2014

I recently purchased a new car from Kia. Rick was very patient, cheerful, and professional. I also worked with Hamza who was also very helpful and made ny car buying experiencea pleasent one. I wouls highly recommend working with them both. GREAT EXPRIENCE!!!

Sheval

1 de ago. de 2014

Asli took her time to work with me and my husband from test driving multiple cars, negotiations, and even changing the color of the Car I wanted :)

Sundai

1 de ago. de 2014

On Thursday, July 31, 2014, I stopped by the Orlando KIA West Dealership in search of a NEW (2014) KIA Soul--Black Exterior and interior, automatic transmission, a nice space in the back with a floor guard for my teacher rolling cart, as well as power everything. This was the ideal. Realistically, however, I was curious as to whether they would honor what was advertised on their flyer. The customer service was excellent--from the greeter, to sales, to finance. In one afternoon, I left with a 2014 black KIA Soul (ext. and int.), automatic transmission, power everything, a space in the back with a floor guard for my cart. Thank you for making my new car buying experience a positive one guys!--Sundai Brown, Florida teacher

beautyisskindeep

30 de jul. de 2014

I had went to the Kia dealership in longwood, and they were rude and not helpful at all, I decided to go to Kia West, I researched some info online and then spoke to Asli Bayazit, she was so helpful from the very minute she picked up the phone. I was so excited to meet with her and work out a deal. When I arrived to the dealership, she did not disappoint. She was courteous and kind and extremely helpful. Being a female , I DREAD going to the car dealerships alone, bc the men are rude and aggressive. Asli was helpful and tried to find me the best deal. I recommend her and her sales practices, I worked with David Andrews in management, he was courteous, still waiting to see how the financial parts meet up with my goal of my monthly payments. What I particularly liked about both Asli and David, is that they LISTENED to what I KNEW I could afford, and didn't try to swindle me into higher monthly payments than I knew I could afford and was interested in keeping my payments and interest rate low.. I am waiting to finalize the deal and see if everything between financing and servicing of my Audi is within my expectations, and I feel confident that they will deliver... up to this point, it has been great and most of all comfortable

marilyK9

30 de jul. de 2014

It was a very busy afternoon, when we Walked in, I believed now, there was no salesperson available at the moment, in a second Mister Idel Suira was listening attentively to my request and taking us to the car, that we found online with a low price, he answer every single question, I was worry because the price tag was higher, not an issue, the online price will be honored, after a test drive, He ask us if I would like to see other cars, I told him I wanted a Kia Soul, but prices were high, He showed me some options and them told us Miss Patricia Miller was there to help me make a decision we went back to the lot, Miss Patricia gave me several options we test drive a Kia Soul (the car I originally wanted), She make it happen for me, We loved her treatment courtesy, friendliness, Mr Charles Banks has the worst part of the process, finances, were the number gets higher with taxes, and extras you can buy to make your car life lasting, and in good shape, once again we received a wonderful professional attention, I'm One happy buyer.

ninexalady

29 de jul. de 2014

Rick was great! I was impress with his knowledge on Kia. Rick was very friendly and helpful with getting the information I requested.Keep up the good work Rick!Thank you so much!

Alex07

28 de jul. de 2014

I want to personally thank Mr. Howard Tarboro; he was supportive, caring, and professional throughout the process from the moment of contact until I finally purchased a vehicle; he always was professional and understanding when addressing my concerns and questions.

Kylestock

28 de jul. de 2014

My partner and I first went to the KIA East dealership and while they were polite, they also didn't seem to have time for us and rushed us through the process. We actually had to go find someone to help us. All in all we weren't taken seriously. We decided to give KIA West a chance and we were immediately greeted with a very friendly and most importantly informative sales rep. Asli walked us through the process, explaining to us not only the important aspects of the vehicles themselves but also how one goes about selecting and financing a car. My partner and I had a lot of specific questions that KIA East dealership wouldn't really answer, but Asli was upfront and honest about what we needed to know. Not only that but she seemed genuinely happy to get to know us and excited for our purchase. I had always thought of buying a car through a dealership to be an annoying process I never wanted to experience but my mind has been changed. My partner and I had been looking for a car for a few months because every other dealership we had visited just didn't seem like they either knew what they were doing or they seemed only interested in getting us in a car we didn't want. Asli let us shop around the lot as much as we pleased and made the whole experience fun, which I didn't know it could be. Definitely recommend buying through this dealership, especially with Asli.

RJ1212

26 de jul. de 2014

Asli was outstanding. I received great service and she cater to my needs and answer all my question. I'm very happy with service. Thank you!

Njay

25 de jul. de 2014

I WANT TO PERSONALLY THANK Gemoi Elliassain, David Andrews and Charles Banks they given excellent professional service. I was fully explained what I was purchasing and financing.

nicole.robles.148

25 de jul. de 2014

Fouad was my salesman and he really helped me get the car I need and for a great deal! The whole experience was easy and professional. I would definitely recommend this dealer and my salesman!

cfehrenbach83

25 de jul. de 2014

My girlfriend and I came into the dealership just trying to see if we could get her a new car. Our credit was not to good. WE GOT ONE. Which made us very happy considering we are both in need of a new car. Fouad was very easy to work with. He made us repeat customers. Thanks Fouad!

Jay2016

25 de jul. de 2014

Patricia is the best sales-rep I have ever dealt with. She is kind, friendly, professional, comprehensive and great customer service. We thought this experience of buying a new car for the first time was going to be long and hard, but not with Patricia she made our experince fun, easy and fast. Such a great experience, I already started recommending Patricia and Orlando Kia West to my friends & family.

Vlad2014

25 de jul. de 2014

Miss Miller was such a pleasure to work with. Very friendly, knowledgeable,energetic and caring. I would definitely recommend her to my friends and family in the future when they are shopping for a new vehicle.

Romean

24 de jul. de 2014

I was unable to purchase a car due to my credit. However, Fouad was extremely helpful and it was an absolute pleasure working with him. It was a great experience and Can't wait to fix my credit so I can come back and buy my car!! Fouad was very enthusiastic and he made me very excited to buy a Kia.

DougyMan

24 de jul. de 2014

We received good service from our salesperson Scott Cherney. We have already told our friends, family and co-workers to give Orlando Kia an opportunity if they ever need a car. Very happy with the level of service.

mjb222

24 de jul. de 2014

Hooray for Orlando Kia!! Its been a couple months now since we got our Sorento and we love it...especially the reliability and warranty, at our age that is so important. Scott Cherney was great and even drove a suv we did not trade back to my house since my wife is disabled. That's pretty amazin since we live kinda far away from the car dealership. Thanks again Scott for all your hard work and concern for our well being.

ballin

24 de jul. de 2014

I needed a new car as I was about to lose my second transmission on my truck. I didn't want to go through that major expense again but had serious concerns about my ability to finance. Scott made me feel comfortable and was almost like a financial consultant when it came to securing financing and getting a new car with a 100k mile warranty. Thanks for your A+ help.

tds1023

24 de jul. de 2014

Gemoi was great in helping us find the perfect vehicle for our family. He went above and beyond during our search and worked dillegently to find us the right finance company for the right rate. He was patient, kind and accommadating to even our children and that made us feel more comfortable. He is great at what he does and he should be recognized for being the best salesman I've ever met.

zayshaun1

24 de jul. de 2014

When I came into the dealership to purchase a new Kia ms.patricia helped me she was very knowledgable on all the vehicles and she was very patient with me and very friendly and went out her way to make sure I got what I wanted. So I want to say thank you ms. Miller for everything and I will recommend her to help my family or friends any day.

donhenderson21

24 de jul. de 2014

I wanted to take a moment to say thanks to Patricia Miller and to say how much I appreciated the great insight she offered at the time I visit your dealership. her idea got us all energized about the road ahead, and is just the kind of innovative thinking we needed to purchase our next car. I will definitely be recommending Ms. Miller, to my friends and family!!!!

timjr

24 de jul. de 2014

Scott was outstanding, this was truly a superior car buying experiece from the many others I have had. I highly recommend Scott Cherney when you buy your next car.

carlatorres

24 de jul. de 2014

I couldn't be happier with my experience purchasing my beautiful Kia Forte! I've personally always been afraid of dealerships due to the countless scams and bad experiences I've heard from different people. However, the wonderful staff made me feel very comfortable with my purchase. My salesperson was Farid. Very professional, very knowledgeable. I will be returning to help a friend of mine purchase a car and I am looking for directly for him! He was a huge help to me!!Overall, a wonderful experience! Thank you to the wonderful staff of Kia and Farid himself!

teresapekard

24 de jul. de 2014

Fouad was so pleasant and helpful. We felt he really cared about us and our situation. We will definitely go back and ask for him.

CM1988

24 de jul. de 2014

I came into Orlando Kia West looking for a new car. I was very skeptical upon walking in as my previous visits to other dealerships had not gone too well. When I first walked in to the show room I was greeted by Scott. My experience from that point on was awesome. He was professional, informative, and did not pressure me. I will definitely be recommending Scott from Orlando Kia west to my friends and family !

kimdoey

24 de jul. de 2014

I would recommend my new friend and car salesman Gemoi for any car purchase needs. He was a great listener, gave honest and timely responses and gave me a great deal.

cpep73

24 de jul. de 2014

We wanted to upgrade our Optima and.stay within our budget. Scott made that happen for us. There was a small issue with tinting the car but Scott jumped in and got that all resolved for us. We're really happy to have the exact car we want and about the service we received at Orlando Kiam

bpekard

24 de jul. de 2014

Fouad was very patients with us, he answered all our questions and helped us understand the financing process. Unfortunately, our credit rating was not so good so we decided to postpone our purchase. We definitely will come back and buy the car from him and will recommend him to all our friends and family

scrayton

24 de jul. de 2014

Ms Miller and mr.Andrews made my experience a well worth one when I got my 2014 kia optima. Ms.miller went over and beyon to assure that I left orlando kia happy and satisfied with what I wanted , when I first pulled up a few salesman noticed me but never approached me to help but ms miller was finishing up with a client and notice me looking around and asked if she could help me find the right one I smiled and told her yes and thanks for noticing me ...by the time I was finish with ms.miller and mr.andrews going over and above to assure I left with a affordable payment plan and car I wanted I was very over joyed still till this day i appreciate the great experience I had with them 2 and oh how I?my kia optima.

erickarich

23 de jul. de 2014

He had such a wonderful demeanor that it's hard not to speak highly of him. He had a servant spirit, in that, he wants you to make the best decision for you. I really appreciate all that Semhi did for me! I recommend him very high when you want to buy a car! Call and ask for Semhi!

Msteen77

23 de jul. de 2014

Excellent service and professionalism. I felt I was taken care of and given a fair deal. They also were upfront and did not waste my time.

fredy76

23 de jul. de 2014

My experience was outstanding with Asli. She took her time and helped me with my needs. I'll definitely buy my next Kia from her.

bill2299lev

23 de jul. de 2014

Outstanding Sales support was great. Very knowledgeable and very helpful. Would do it again. They did what I expected. They worked together to get the job done with no burden to me.

Mrdevil

23 de jul. de 2014

It's was absolutely an amazing expirience ! I recommend west kia to everyone looking to change or own a used or new car ! Honest people there ! Special thanks to the sale Maneger mr Joshep Mnassa and the awesome and great mr Fouad Assaf ! Can't thank them enough after all I been thru with all the car dealers around in Orlando !

chrisspeed

23 de jul. de 2014

I have been seeing the Kia Optima on the road so often this year so I was curious about its features. I visited the dealership just to see them and ending up trading my car for a 2015 Kia Optima! Thanks Patricia Miller. Very professional. We enjoyed working with you! We recommend Patricia and Orlando Kia West to our friends and family!

carolivar

23 de jul. de 2014

I would like to thank Patricia Miller for being such spectacular sales person. Patricia was very profesional. Her knowledge in the product made me decide to buy my CAR :) I have recommender to all my friends..

Mbrock123

23 de jul. de 2014

Fouad helped me find exactly what I was looking for in my price range. He answered all of my questions and was patient while I made my decision. I never felt pressured in any way and it was a great experience!

lmangin

23 de jul. de 2014

Patricia demonstrated great patience during my purchasing experience. She stayed really late to make sure me and my family were satisfied. I would recommend her to anyone who needs an understanding and knowledgeable salesperson.

lengemannp

23 de jul. de 2014

Best car purchase experience ever. Friendly, courteous and professional. The next time we buy a Kia we will come back to this dealership and ask for Rick.

adean18

22 de jul. de 2014

Every time me and my dad go, we are always treated with respect. Tell me how i went into the service center because my tire light was on in my 2014 kia, and I left with 2 new kias ( another 2014 Forte, and 2013 Soul)! I truly love my sales consultant Gemoi, and my finance manager (who was my very first Kia sales consultant) David. I can't wait for the many years to come at this great dealership, but i will not cone back until 2016, lol. All 4 of the kias i have ever owned, came right from here from these two great guys, and I do not see me going anywhere else, EVER!

mizzmonicab

22 de jul. de 2014

I had put off purchasing a vehicle for a long time. My old Lincoln Navigator was just about retired. I completed my application online and received a call right away from Sales Rep Patricia Miller. She was really nice over the phone. She scheduled me an appointment catered to my convenience. I had no idea what I wanted...I just know that I kept seeing the TV commercial "We want to see you in a Kia". Ms. Patricia Miller took the time to ask me what was I looking for...I really didn't know. She invited me to look around and she the 1st vehicle she showed me was the Kia Soul...I was in love with it after the test drive. This car is me...same color (black) as my Navigator...I feel like I am in a smaller version. I look soo good driving it and it feels good driving it. Ms. Patricia Miller told me all about the Kia Soul (she is very informative). Everything went beyond my expectations - my visit was awesome. After all my paperwork was done Ms Patricia Miller even showed me how to link my phone to my car (I'm old school). I didn't just gain a helpful, informative, professional Sales Rep....I gained a new family at the Kia Dealership on West Colonial. Ms. Patricia is great - the entire staff is courtesy & professional. Sincerely Monica Geneville - Proud 2014 Kia Soul owner :)

Scott McKenzie

22 de jul. de 2014

I went through the entire finance and purchase process only to discover that the vehicle they brought out is not what I selected. The staff is friendly, but I was not happy with how I was encouraged to just take the vehicle and not complicate their paperwork process.

elp2041975

22 de jul. de 2014

I'm very happy with the purchase of my Kia Sorento. The salesman Rick, was very kind and professional. He made the experience very stress free and easy. I have had no problems with the vehicle and am looking forward to driving it for many years to come. I would definitely recommend your dealership and especially the salesman Rick, to my friends.

csnell3

22 de jul. de 2014

I really was very pleased with the service I received at Orlando Kia West. The salesman I work with made it his best interest to have me in a car and he did just that! I shopped at many other dealerships before but never have I had an experience like this! Semih was very genuine and honest. Thank you so much Semih I love my new car!

Pmatheson

21 de jul. de 2014

Gemoi made my first car buying experience unforgettable! He went out of his way to make sure I drove off In the car of my dreams. He was both professional and personable. He is definitely a valuable asset to an already amazing team!

Nick.miller386

21 de jul. de 2014

Very helpful and friendly service! Scott went above and beyond to help us find the right car for our budget. I would recommend him to anyone looking to purchase a car.

Evita Mieles

21 de jul. de 2014

I had a great experience at orlando kia! This is my first time buying a car and Semih helped me get the car i wanted. I went to a previous kia dealership and they didnt get me anywhere. but here everyone helped me so i could drive away in a new kia soul. i love my new car and i couldn''t done it without the wonderful staff. especially semih. very friendly and helpful. I'm so happy. thanks Semih.

karin.s

20 de jul. de 2014

Scott provided outstanding service in all areas. He was detailed answering all my questions. He put all my worries at ease. Ask for Scott if you are ever in the market for a new Kia.

mwalker44

20 de jul. de 2014

Very helpful, patient and made us feel comfortable. And good service. Show us good car and explain all the details of the warranty. We would come back.

Netie

20 de jul. de 2014

I had a great experience with my visit at Kia., Patricia was very friendly and patient with me when helping me make the right decision on my car. She displayed great knowledge about the type of car that was right for me for the right price, I am so happy. Definitely a satisfied customer....thanks Patricia.

Vina227

20 de jul. de 2014

Asli was awesome! She helped us locate the perfect vehicle for our daughter. I would recommend her to anyone. This was our second visit to your dealership and I must say both experiences were great!

jj101

19 de jul. de 2014

Bought a car here and Scott gave me a great deal and the right car for me. Would highly recommend him if you need your car to fit with your payments.

ikandi

19 de jul. de 2014

My entire experience was amazing from beginning to end. They worked with my budget and wouldn't let me leave without making sure I was completely satisfied. Patricia Miller is AMAZING!!

Jfelix16

19 de jul. de 2014

I will totally recommend Orlando Kia west to all my friends. Asli was awesome!! She is amazing, did her best to help me buy a brand new Kia Forte!! A big thanks to David who got me a great deal with the bank.

Hajzpk

19 de jul. de 2014

I was very pleased with the quality of service and friendliness of this dealership. Fouad Assaf is very professional and courteous and worked hard to get me in the car that best fit my needs. I left very happy that day driving my new car home and will continue to do business with him in the future.

tigeraed

19 de jul. de 2014

My experience with Orlando Kia West was excellent. I saw a 2013 Optima advertised on their website and messaged Asli who is the Internet Sales person. She told me the car was still available and wanted to know if I wanted to come see it. I was working and sent my boyfriend to test drive it and see how it was. I stopped in after work and fell in love with the car. Everyone in the dealership was very nice. The price on the Internet was something I couldn't pass up. I got a tremendous deal and would recommend this dealer if you're looking for a new or used car.

romer0456

19 de jul. de 2014

I bought many cars in my life but I can say that my last experience with Asli was the best ever. She went above and beyond. She is extremely helpful. I'm very satisfied and very glad that I sent that e-mail request and she was the first one responded.

Linda.Colly

18 de jul. de 2014

Very knowledgeable, great customer service skills. Thank you Scott Cherney I am very happy with my new Kia. If anyone has had a bad experience with the process of buying a new car, I highly recommend buying one through this dealer, as they will make everything so much easier.

GarryS

18 de jul. de 2014

We were very impressed buying the vehicle from this dealership. Our salesperson, Scott Cherney, was very friendly and professional and even dropped the Forte off at our business and demonstrated it for our drivers. When we are ready for a new vehicle this is the first place we will contact. Thank you for the great experience!

Mpekard

18 de jul. de 2014

I loved my experience at Kia! Fouad was very friendly and patient. I would recommend him as well as this dealership to all of my friends and family!

veronica.jimenez.3956

16 de jul. de 2014

This is the third vehicle I buy with Orlando Kia West . I strongly recommend you buying a vehicle from this dealer they are the best in a couple of years I hope to see them soon for my future purchases.. Asli and David are truly the best .. Thank you .. Veronica Jimenez

therese888

5 de jul. de 2014

I had a wonderful experience with Asli Bayazit, Charles Banks, and the other associates atthe dealership. They really are willing to help.

chrisnfla

2 de jul. de 2014

Asli was a great sales person, she walked me threw each step. The only complaint i have, I would have like to see a price, what my trade in was worth, and the amount I was paying simply. I could have made a faster decision. I think the days of haggling, and what payment you want should go away. Still walk away Happy. I'll be back.

misspinny

23 de jun. de 2014

The experience was very pleasant. Patricia was very informed, patient, and well prepared, I would definitely refer others to orlando kia west, make sure you check Patricia Miller out.

Hummingbirdjan

10 de jun. de 2014

My old spotage died and I was very uncomfortable buying a new car, but these guys helped make the best deal they could for me. They gave me lots of options.

jerrytrump

6 de jun. de 2014

A few days ago I emailed Asli Bayazit about financing a car. She told me to stop by and she will put me into a vehicle. I hesitated for 2 days because of previous denial from other dealerships. Today (Friday, 6/6/14), I had some down time while working and decided to check out KIA, which is what I've always wanted. The Green Soul. I figured I might be able to get a used trade in, which would have been OK. She asked what I wanted and I said a brand KIA Soul. Never thinking it was possible. We went and looked at the one I really wanted and never thought it would be mine. I produced the necessary paperwork and mentioned that I would need 100% financing. Tax, tag and title included. I am working 3 jobs and have a car with no a/c and have been dieing everyday from the heat. Within an hour, the great, talented team at KIA made my dreams come true! I got approved! My heart was racing and my stomach was in a knot from excitement. Never in my wildest dreams did I ever think at this point, that I would have my new car.Thank you everyone who helped and everyone at KIA for being so polite and professional. I will recommend this location to everyone I know, and once they see my new KIA Soul, they will want one too! If I can get financed, I know a lot of my friends and others I meet on the job, can have their new car too, from KIA WEST. THANK YOU AGAIN!!!!!SINCERELY,JERRY TRUMP AKA: HAPPIEST CUSTOMER IN ORLANDO

Lowlow22

3 de jun. de 2014

Amore was the best salesman I appreciate his help! Asli she really works hard at making sure you get what you need! David finance guy does everything he can to get you in the vehicle of your choice! Highly recommend orlando Kia west!

shadricka

31 de may. de 2014

My hat goes off to Naha, also known as the truth. I came in for an oil change on my 2010 Kia and drove off with a 2014 Kia Forte. Naha was fantastic. Friendly, courteous. If your rating went up to 10, I would give him a 10 in each category. Never had a better experience with a sales person than I did today with Naha. I appreciate his attitude. Thank you Naha for the experience. My 2014 Kia is awesome and I look good in it!!

Libradoro

30 de may. de 2014

I came in with no experience about buying a new car. By the end of the day I left with a brand new car I can now call my own. Orlando Kia West helped me throughout every single step from choosing a car, to sorting out my finances. I immediately felt welcomed into the dealership and felt like I could be myself. With their knowledge of every single car on the lot, no rock was left unturned. Every single question I asked, my sales manager had an answer. I would highly reccomend this dealerships for those who seek new or used vehicles.

roblw4256

28 de may. de 2014

It, gives me great pleasure to write this review. from the moment I walked into the showroom i was greeted by a sales person who was very hospital and was able to direct me to the sales person my wife had talked with online (Asli Bayazit). Once she and I met she took my information and ensured me that she would take care of getting me the suv that i wanted. we walked around and took a look at the suv that my wife seen online it was gray I took Asli that i would get that one for my wife but i als told Asli that my wife really wanted a black one. my wife really wanted a black suv but my wife was willing to settle for the gray one. So , i told my wife I was looking at the gray and decided i I would get it. As I was waiting for Asli in the showroom to go over the price and the information she said to me that I found a black one for your wife and I mentionted to her that my wife would be so happy and Asli seemed to be as excited about surprisng my wife as I was about the black Kia Sorento, which was the exact black suv my wife wanted very badly. To conclude Asli , is very incredible sales person who should be highly reconized for the kind of person she is , and as an awesome sales person who know how to make a customer feel welcome and pleased from start to fisnish. The entire experience at Orlado Kia West was awesome from our awesome sale person Asli to the finance manager who I feel did an incredible job getting the banks to give us the loan to the service people who were wiling to explan our service contract and offers. Yes the whole team at Orlando Kia West is awesome. Yes I do and will reconmend others to visit Orlando Kia West for thier new cars. On behalf of the Williams famliy we thank Alsi and the entire Orlando Kia west w for making our car buying experience so awesme. Thanks again Orlando Kia West for making this year a delightful one.

mincey10

19 de may. de 2014

Great customer service goes a long way with me. I visited this location on Saturday, May 17, 2014. Although it was busy Mark took the time to explain to me all the possible reasons my car may not start up every time. He was confident that it may be the battery. Of course he was correct and quoted me the price of a battery. I was not ready to make the purchase at this time and I appreciated the fact that Mark respected my decision to wait and not pressure me to buy a battery that day. Once I declined to purchase the battery his customer service skills did not stop. He gave me the paper work and informed me that whenever I was ready I could come back. When I left there I called around and visited other companies that sold batteries. I must say that no one that I encountered can touch the customer service that I received from Mark. Many of the competitors batteries were at a lower cost HOWEVER, I will pay for good customer service any day. Keep up the good work Mark and Kia will continue to have loyal customers!

etorres143

18 de may. de 2014

I have to say that I was very impress with the entire crew especially Asli was very professional and also friendly. She went beyond to make sure that I was very happy with my purchase. Also the finance manager was great,, his knowledge was extraordinary.

Fltay422

17 de may. de 2014

I would like to commend the staff of Orlando Kia west. It was a flawless and easy experience with ameor. Such a nice guy and took lots of time helping me to pick out my adorable Kia soul. It was by far the best car buying experience for me. I would also like to thank David in finance for being so helpful and kind.and to the manager Joseph...the professionalism of your staff certainly reflects the leadership of your position as manager. Many thanks to you all and I will be recommending Orlando Kia west to my family and friends.Great job!Linda Taylor

KNova82

14 de may. de 2014

I can't say enough about how amazing Asli was to work with!!! We were in a bad spot with our old car and we really needed to get out of it. We didn't think it was possible to get our payments where we needed them to be with what we had to work with. But she pulled it off! We are SO happy with our new car and we can't wait to get another Kia in the future. Asli must be a magician to get us the deal she got for us, lol. She is the best!!!

Smiller4020

14 de may. de 2014

I have already left a previous review, because at the time.... we were beyond happy with our purchase! Every one at the dealership was very kind and helpful (as I guess all people would be when a customer is spending as much money as we were). All remained good until 2 days after we drove our 2 new vehicles off the lot. Nothing but thank you's and congratulations as we left as we were told all the paperwork was complete and we will receive a call about my husbands key less entry (which was also promised). Apparently everything was not "fine" with our paper work. We started getting phone calls about bank statements, title work, and registration. We live an hour away from the dealership so it is not as if we can just run up to Kia West whenever they realized they were wrong the paperwork. The bank statements provided that day were all of a sudden not good enough. The title was not ready to go as we were told when signing our paper work. I was told that I had to run around doing their registration work that also wasn't up to par. I then received a nasty phone call from the finance manager the day after I was told about my title and registration issues. I was ordered to bring back the new vehicles because we were not cooperating. He was told that we were not answering or returning phone calls, and refuse to bring in more paperwork that they didn't need the day we drove 2 new vehicles off the lot. I understand that he was not properly informed, and after a heated conversation we both realized the problem. My husband and myself had had contact with our sales person at least ONCE sometimes twice everyday via e-mail, text or phone, but this was never conveyed to the finance manager. He was told we hadn't had contact for 10 days!!! It is ridiculous that I was getting such nasty phone calls at 8:30 in the evening because someone was not telling the truth. They are all friendly to your face, but very unorganized. I am LIVID that i am receiving threatening phone calls because someone is not doing their job and communicating with other employees. We still have not had any communication about the key less entry promised. We LOVE our vehicles. The price is well worth the amazing product, but if you want all smiles but headaches later, then by all means purchase from this dealership. We will not be back will never recommend this dealership to anyone.

ConswelloBradley

13 de may. de 2014

I went here for the first time, and they either did not inspect my vehicle fully as promised or lied about doing so. 2 weeks after my oil change the company that I purchased my car from had to place transmission fluid in my car because it was low. I was never informed about low fluid from the service advisor yet he preceded to sell me other things. I called and spoke to Jamie the manager, and she promised to call me back in 40 mins. Now 4 days later I still have not heard back from her. I also left a message on Dan's voicemail as well the location owner, and OH WOW to my surprise he never called me back either.If you care about good service, ethical treatment, follow through and mngmt that cares about customers and backing their written promises: PLEASE DO NOT GO HERE!!!

mortell

12 de may. de 2014

When I first arrived at the dealership David was right there, very courteous, smiling, very attentive. I described the vehicle I saw on line, did not have that one but we test drove a similar one, very happy with it, since I had told him which vehicle I had seen he was immediately there to go get the vehicle from a different location. Very pleasant young man to work with, very satisfied with his service.

victor lopez

11 de may. de 2014

Really we got a so good experience and appreciated long enough the work your team. The deal was so interesting you teached us so much.

lfreeman06

8 de may. de 2014

I went in there not knowing I was going get a new car. But I got one and Iwas so hhappy. from 2009 to 2014

Dynesha93

4 de may. de 2014

Asli is absolutely amazing! She is very sweet she will go above and beyond to help you in anyway possible. She also make sure that the vehicle you a want to purchase will be in the range that is affordable for you.

Lavoie828l

26 de abr. de 2014

They treated me very fairley and listened to me on what I wanted. Awesome dealership very easy to work with and for being a holiday weekend was a good quick process

DeborahAllen

24 de abr. de 2014

Patrice was well informed, very detailed with explaining what would suit me. She kept my interest in mind at all times while knowing my finances. Even after making the deal she called several times to make sure everything was going good with me.

ShaneUnderwood

18 de abr. de 2014

I was looking for a used car with low(er) miles and very low payment, along with a balance of a factory warranty. Well 2 out of 3 isn't bad. Honestly, I got all three if you take a good look at it. I didn't have any money to put down, but I did have a trade so that helped. I went to look at an Optima which was perfect! Just not the situation that would lend itself to me. Anas suggested we look at this Soul that was on the lot. I was like, "you've got to be kidding me, not a freaking hamster car!" I desperately needed a vehicle so I said, "yes, let's take a look at it" and boy am I glad that I did! I ended up loving the car. It is a 2011 and had 34k when I drove off the lot. It was certified pre-owned and everything! I loved the way it drove and the price was OK too. Long story short, I took the vehicle home. This was the 2nd car that I've purchased from Anas. He is kind, patient, and very knowledgeable about all facets of the business. Thank you again Orlando Kia!

CMJanics12

12 de abr. de 2014

I sent letters to the CEO's of Kia! You will be hearing from them! You deserve a 0 rating! Your customer service is horrible! I was treated like I was beneath their feet! Very unprofessional! I want compensation but ideally a new car in place if my car on your dime!

ARIEZESTORM

3 de abr. de 2014

He was friendly honest ...and help me from the 1st phone call, he kept in touch with me before I made my purchase he did what he said he was gonna do and that was get me in a car before my birthday.

ladycee14

3 de abr. de 2014

I had a great time at Kia East..Everyone was nice and made my new car buying comfortable. .very satisfied customer. Never thought about buying a Kia but once i stepped into the dealership i was impressed with the overall customer service..no pressure because i pretty much knew what i wanted.. Go experience Kia.

rantonio871

2 de abr. de 2014

Each visit at Orlando Kia West has always been a positive experience. Mark Davis, is one of the reasons why I continue to bring in my 2012 Kia Rio5 in for routine service. He is very knowledgeable, fair, & friendly...always greets with a smile on his face. Even my 19 month old son, has started to recognize Mark's smiling face, when we get there. Highly recommend Mark & the entire staff at Orlando Kia West...looking forward to purchasing another Kia from them!!!

Jamall1

29 de mar. de 2014

My car was on its last leg. I had been hearing about the deal Kia had going on. So I called the dealership to set up an appointment . I was introduce to Joshua once I entered the dealership. He asked me what he can do for me . I told him that I only had a trade in and what was my possilitity that I can get a new car. He was hesitate at first because he stated that his manager needed to see the car in order to give me a quote of what the can offer me for a trade in. I then let him know that the car was inoperarable and that I would see if I could get it there. At that point I was discourage and begin to walk away very doubtful. Before I could get out of the parking in motion me to come back in. He said he wasn't aware that I didn't need the car at that moment. We walked the lot to look at different cars. At first at was set to get a Kia Soul. But as we looked at the different cars I ended up with a Kia Rio in which I fell in love with. Joshua did a good job in making it possible to get the car. Once I got to the finance officer which was David. He give me even better news my payments was $100.00 less than what was stated. Good Job Guys!

adavant

27 de mar. de 2014

first experience for my son with a car dealer, very positive, fair deal, salesman really went the extra, very happy with purchase and will be a returning customer!

brucefutch

25 de mar. de 2014

I applied online for financing. Asli contacted me stating that she could get me a sportage, specifically within my specific budget restraints. i asked several times to be sure before i drove more than an hour to the dealorship. she insisted that she could do it. Well, after driving more than an hour, she passed me off to another assoiciate "Victor". He was great, but within 5 minutes, knew i could not get what was promised. He tried to work something else, but to no avail. I am VERY dissapointed in the fact that i felt lied to just to get me in the building. I will not be purchasing a vehicle from this dealer, specifically because of the bad taste from her.

jkwordman

25 de mar. de 2014

Gemoi was very professional in all aspects. he followed up in detailing my car. It was very clean when I picked it up the car had no defects and that is rare!

lmadams88

21 de mar. de 2014

Kia Orlando West was very prompt in their service. They washed my car after an oil change which is a very nice perk. They left my car very clean.

martinaoliveira123

18 de mar. de 2014

I will recommend Kia of Orlando and Alsi as a sales rep to anyone. They really made it happen they where so friendly and Asli fell in love with my daughter Nevaeh. Iv never met a sales rep like her. Selling me the most exspensive car on the lot was not her biggest concern with her being a mother as well she understood were I was coming from. My car o brought in as a trade was breaking down and Asli made it happen she was determined to get into a car on my budget. I purchased a 2013 Toyota Corolla pre owned. I couldnt be happier with my new car Asli helped me get my daughter into a safe car. Anyone that goes to orlando kia please get her as your sales rep

humberto111

15 de mar. de 2014

Excellent customer service, they are very friendly, I felt like at home, showing to be very professional on every step of the process, and always working for you to give you the best deal possible. Thank you once again.

Rkennerly

15 de mar. de 2014

2/18/2014Coming to the Kia dealership was an awesome experience for us .I've always admired the Kia body style designs .Working with Mr.Howard Tarboro was an awesome experience .Howard showed Great customer service style , he demonstrated genuine enthusiasm about the products he was selling .He was very patient , an excellent listener and very professional .He showed genuine concern for our needs he reviewed the benefits & features of the Kia Soul & Forte from the engine to the nitro filled tires . David Andrew was also very professional, going over the loan information step by step .The atmosphere in the dealership can only be described as dynamic .The sense of team there is profoundly detectable when you observe the interaction of the Kia employees , they're smiling , energetic high energy folks . We purchased our Forte and left extremely satisfied . The service we received from Kia can only be describe as GreatThank youRodney & Doreen Kennerly

dremab

13 de mar. de 2014

Rabi and Hicham were awesome to work with. I did not feel pressured in anyway (like other dealerships) to purchase my vehicle. Rabi took my information and looked for the perfect car for me! I would definitely refer my family and friends to come to Kia West!!

JD McCrickard

9 de mar. de 2014

We had a very positive experience with Orlando Kia West and our sales consultant Ameor Benaoudia. Ameor worked very hard to find us the right car for our needs at the right price. David Andrew, the finance manager, was equally helpful when it came to the paperwork. I would go back to buy another car there in the future.

Mariemt2780

9 de mar. de 2014

We want to thank Anas Lazaar for his kindness and professional attitude during the whole process of buying a new vehicle for my parents. This was actually one of the better experiences my father and I have had purchasing a vehicle and would definetly recommend this dealership to our friends and family. Thank you again from your new nurse friend!! ;)

jdac1227

9 de mar. de 2014

Had a very positive experience with our sales consultant, Ameor Benaoudia, and really appreciated his hard work to help us in getting a new Kia. David Andrews was very helpful as we finished up the paperwork. It was a very smooth car buying experience. I would go to Kia again for a car.

ReneeTurnbull

7 de mar. de 2014

This being my first buying experience, I was pretty reluctant to walk into the dealership. I knew I wanted to speak to Donnie because he had been so helpful on Kia's website; I had plenty of questions and he was more than willing to help me. When we met up with Donnie, he had a very warm and welcoming personality, and we all got a long swimmingly. He made the process quick and painless and for that I am grateful- give this guy a raise!

knighswonger

6 de mar. de 2014

My husband and I were interested in 2 low priced used cars we saw advertised on Auto Trader. We were going to purchase these cars for charity, and then possibly trade our 2010 Nissan for a brand new car. I called to make sure both used cars were still there. I was on hold forever, but was told the cars were there. The gentleman on the phone told me to ask for Donnie Wilson when we got there. We left our house immediately, drove the 7 miles to the dealership. When we told Donnie why we were there, (we didn't mention buying a new car also) he left us sitting at a table forever. He finally came and told us that he no longer had the 95 Accord, but we could look look at something similar for about $1500 more than the Accord. I said no and asked if we could see the 92 Volvo. Again, waited forever. He told us that the Volvo was not there either. Seem fishy that in the 15 minutes it took us to get there that both cars were gone that fast. There seems to be a need for better knowledge of the inventory. Neither my husband or I appreciated being treated like 2nd class citizens when Donnie thought we were just there to buy a cheap car that he wouldn't make any money on. We will find someplace else to buy the new car that we want, and keep looking for affordable charity cars. We will never go back to Orlando Kia West.

MsAlbury

4 de mar. de 2014

Very pleasant experience! I was a little aggravated at first, but they made sure I left with the vehicle I wanted. I am very happy with my purchase.

Marcbill

4 de mar. de 2014

I went in to buy a car Monday I was greeted by a saleperson He showed us some cars and was overall a decent salesman. Once we picked out the car we wanted we sat down for the paperwork. Needless to say the sticker price on the car was not the actual price. Go figure.... Anyways we were told of some packag charge of $850 that was hidden to the right on a seperate sheet. I figured it wasnt a deal breaker so we continued on. Once I took care of things with (sales guy) I was introduced to the finance specialis to fill out the rest of the paperwork. To my surprise (sarcasm) I found other fees that were not discussed. When I went to ask about these fees I was treated like I was the one at fault and didnt know what I was talking about. I understand there are tag, tax, and tittle fees along with dealer fees but I also cought some other fees they snuck in there. When I told them I needed to do some research and get back with them the following day, thats when the true personalities came out. You know the pushy "were doing you a favor, you cant get these prices anywhere else etc.. They went from treating my family and I with courtesy and respect to wanted criminals. Gets better the sales manager walk to in office to see the owner all u hear the owner is saying xxxxxxx him I'm no way xxxxxxx doing this very load and clear the sales person was decent. I can not explain to you how horrible everybody else who works there is but again if the owner treat people like dogs I won't expect different from the employee . I would not wish that kind of treatment and harrassment upon anybody.

briancicco

2 de mar. de 2014

Excellent service. Listened to our needs and desires. Helped us makes good decisions and did not pressure. Very helpful and understanding. Found alternatives to ensure our satisfaction

tgordon1988

2 de mar. de 2014

Rabin did a great job sailing 2014 Kia Optima! I will send friends and family members to purchase a car from Rabii. I love my new car!

kyleling

1 de mar. de 2014

The experience I had in purchasing a new 2014 Kia Soul was amazing! I handled the majority of the transaction over the phone and Donnie had 3 cars ready when I arrived. We selected the car, drove it and finished the transaction. Definitely the easiest car purchase I have ever made. I would highly recommend Donnie and Charles for any future car purchases!

bmarbutt

27 de feb. de 2014

The staff was very friendly. I enjoyed the buying expeirence in the laid back atmosphere. I was a little dissapointed when I agreed to a deal and then when I returned to sign the paperwork the deal had changed. I realize that I was origionally there on a holiday and banks were closed when the deal was made. I then had to return and the original deal I agreed to had changed when the results from the bank came back, This was not any one person's fault, but an agreed upon deal is an agreed upon deal. Other than that I was very pleased with my car buying expeirence at Orlando Kia West and would recommend others to this location.

Msunique

26 de feb. de 2014

They were very friendly and excellent customer service. Patricia was awesome and really knowledgable when it came to explaining all the features of the car. She was very patient with me even though it was after closing time. Hicham in finance was also awesome the day when I came back he had all the paperwork ready to go and explained explained everything page by page. I left Orlando Kia very satisfied and just could not believe that my first car ever would be a 2014 and still to this day I still can not believe it thank you so much and am going to recommend everyone I know to Orlando Kia west

ljane1984

26 de feb. de 2014

these guys were great. they answered all of my engine questions,and concerns. about fuel economy, safety, and performance.we bought a kia optima never been happier sporty for my wife, safety for kids, great on fuel thanks guys will buy from them in future. laila& jay dutson

icilma2014

26 de feb. de 2014

I would recommend this dealership to anyone,David Andrews and Duric Vahid made us felt very comfortable, we were able to walk out the dealership with a brand new vechile.

suzyandjohn

25 de feb. de 2014

When we stopped to look at used cars, Anas Lazaar met us inside the door. He was very personable and helpful. I appreciated so much that he did not use any pushy tactics, but rather was forthright and honest in his dealings with us. His attention to detail was great and he made the process very easy and free of stress. I would suggest to anyone that they go to see him when they need a car.

ashleybarnes09

25 de feb. de 2014

Overall, my experience was excellent. I have visited Kia West multiple times for oil changes and each time Jonathan Casiano has helped me. The employees are welcoming, friendly, everyone makes eye contact and smiles. I was quoted an hour wait for my oil change today and recieved my car back in 40 minutes. Jonathan made me aware of my rear tire brakes but assured me my car was in good shape for my 17 hour drive to Texas this week. So like I stated in the beginning, my experience and every hard working employee at the service center were awesome.

CaraLynn

24 de feb. de 2014

It had been several years since I had a car payment and was not looking forward to the payments let alone the process of purchasing the car. Mr. Daniel and his team made me comfortable and relieved most of my anxiety. They helped me set up a Maintenance Package and extended warranty that would meet my needs.Cara Lynn Carlson

agodard

23 de feb. de 2014

Jonathan went above and beyond to put me in a car that fit in my budget. When I walked in the door, I felt like a VIP. Everyone was helpful and friendly. I would definitely recommend Orlando Kia West to anyone looking for a great deal.

jojoejb

23 de feb. de 2014

When I arrived at Orlando Kia West I was approached by Duric Vahid (a sales consultant) who came from the back and asked me if anyone has helped me. I told him no, he advised me that he was available to assist me in any way I needed. So we went out and he showed me the new '14 Kia Optima, he answered all of my questions that I had. I was not ready to purchase at that very moment so I left. He gave me his personal phone number and later that day he continued to answer all my question. The whole time he was respectful and courteous. The next day I was ready to purchase my vehicle and I met with Hicham Belharsa, (Finance Manger) it was pretty busy that day (saturday) so he enlisted the aid of David Andrews (Finance Manager) to get my application started so I wouldn't have to wait a long time. David started the application process and explained everything to me. I had him in the past and he was awesome. Hicham finished the majority of the application and made it a seamless enjoyable process. He made sure I knew what I was paying for and that I understood all my warranties. All in all I am extremely satisfied with my interest rate and the level of customer service I received from these 3 gentlemen. I would definitely recommend these three any day to anyone who is looking to purchase a vehicle.

veebrown1594

22 de feb. de 2014

This is my first experience of buying a new car. The entire staff was very friendly and helpful but two employees stuck out the most. The Sales Consultant Ameor was very knowledgeable, caring & friendly he didn't pressure me into anything. He actually listened to me. The Finance Manager Hickam , also a GREAT help. He assisted me in all areas and made sure that I understood the entire process and helped me very much & didn't pressure me. They wanted to help me. These guys actually had me in tears because they really cared. I will & have recommended this dealership to all friends and family needing a vehicle. I just felt welcomed from the time I walked in and the time I walked out. They made my first car buying experience the best day ever. I can honestly say I love these guys and Thank God for them daily! keep up the good work guys! Orlando Kia West is the Best Dealership I've ever had to deal with. Thank you all so much !

shaunanabors

21 de feb. de 2014

To Whom it May Concern, My name is Shauna Nabors and I have been a loyal customer of Kia Motors since year 2012. Because of the amazing service I have received over the years, Kia has become a household name. Therefore, I'd like to take a moment to shine a light on a few of your most delighted employees.For the past two years... I have been dreaming of owning one of your top of the line vehicles... the Kia Optima. When I entered your sales department on Tuesday February,18,2014... I had no idea I would depart in my dream car. All was made possible by the outstanding service of Michael Neura. He is... by far... the greatest salesman of all time. No matter how many challenges I threw his way... he found a way to make sure I got what I wanted. His charm and down-to-earth personality made me feel comfortable with my investment. Most importantly, he never made me feel pressured to make a decision. Michael exceeded all of my expectations and beyond. As long as Michael is apart of your team, I will continue to recommend my friends and family to your location. He has definitely built a long-lasting relationship with me for the benefit of your company and himself. Although I'd love to give Michael all of the credit... No deal would've been made if it wasn't for Charles Banks.Because of the amazing skills and patience of Charles Banks, I got my car at a price I could afford. This is the perfect career for him ( hence the last name). As I sat in the waiting area, I noticed how Charles went over and beyond for his team. He pulled every string possible to make sure I was satisfied. Even when I thought he would decline my offer... He found a way to make me happy. He's simply amazing! Kia has definitely spoiled me .... Never knew I would get a car and a pair of Magic tickets to match!!! How could anyone say no to Hicham Belharsa when he's giving out Magic tickets?!?Last, but not least... my visit with Hicham. This guy is awesome! Not only does he have good fashion sense ( can't deny that haircut), he knows how to polish a deal. He's pretty smooth if you ask me. He can really make magic with those numbers. No wonder why he's got all the magic tickets!! Hicham made sure that as long as I'm driving a Kia ... I would be protected in my vehicle. He is very much so passionate about his career... and it shows. To be honest, I'm writing this review because of him. It was imperative that I inform you of Hicham's most valued service. He represents the true meaning of an over achiever... and because of that... he is greatly appreciated. Hicham receives a standing ovation for a job well done. I'm forever grateful for his hard work and efforts. It's a pleasure to have done business with him. Because of him, I departed Kia Motors with a smile on my face. As I stated before, Kia has become a household name. Because of the outstanding talent of your team... Kia will forever be the definition of excellence. My loyalty is with your company, and I look forward to doing business again in the future. P.S. I will return to purchase seat covers for my car. I'm sure the service department is as wonderful as the sales team. If so, I'd be more than honored to write another review.Best regards,Shauna M. Nabors

FayKing

21 de feb. de 2014

Mr. Lazaar was very friendly, and extremely helpful. He seemed genuinely interested in finding me exactly what I was looking for. He made the entire process easy and enjoyable. I would definitely reccommend this dealership.

jhon13

21 de feb. de 2014

EXTRAORDINARY!!! I am writing to you to share my experience at kia west orlando. I love my car! I got a 2013 kia sportage ,plenty of Features . From the minute I walked through the doors, everything was handled professionally. I have nothing but positive things to say about each level of the buying process. I am very happy and this was the first time I did the entire process alone. It was not intimidating and every step was explained. I felt at ease and well cared for. The salesman jamal was professionel ,hundsome and he dressed elegantly, i wanna think also the manager for helping me to get the best rate, all very professional and courteous ,my car is comfortable AND gorgeous. Thank you again for having such an extraordinary, Professional staff.

laubda

20 de feb. de 2014

An Excellent team, I have been doing business with Orlando Kia West since early 2009 and 3 cars later I think I can say how great these people have treated my wife and I. Each of these individuals have shown me nothing but respect and never pushed me a direction I did not want to go. Anas is the most considerate salesman I have ever done business with, ans every time I go back to the dealership for service on my vehicles, he greets me like we known each other for years. A very nice gentleman and highly professional.What can I say about Jonathan? This man bent over backwards to get me the best deal on each of the cars I purchased, and when I needed assistance with a small issue, he was on the phone making sure it was taken care of, and he was doing this while he slammed with other customers needing assistance.Not to mention it wasn't even his job to take care of. This is a stand up, straight forward, customer first, very honest group of individuals. Having 3 cars from the same dealership means I spend a good amount of time there making sure these cars are taken care of, especially since 2 of them are the beautiful Optima Hybrids. These cars will only be serviced by Orlando Kia West service team, which is led by the highly customer oriented service manager Jamie. I have to say I am a bit picky when it comes to getting things done. I am surprised how it has not phased her at all when it comes to doing her job. Again another individual who does her job perfectly and shows me nothing but respect every time we talk.Her entire team is highly motivated in doing the job to meet the customers highest expectations, which reflects on her as a great team leader. A Job Well Done Orlando Kia West!!

negront

20 de feb. de 2014

They provided us all around excellent customer service. I will buy a car from them any day and recommend them to my friends and family.

jessy1

19 de feb. de 2014

Geomi will be our salesperson for life. He was very patient and explained everything in detail. I had first went to City Kia and they could care less if they sold a car or not. They never called me back. Geomi always kept his promises with us. Everyone at orlando Kia is hopeful. I had the best car buying experience ever at Orlando kia.

brookephipps

19 de feb. de 2014

the service was great. both people we worked with were very motivated to make a deal and we would work with them again. the dealership itself it too small and crowded. and you might want to tell you sick employees to go home. there were 2 employees coughing all over everyone.

OlaOla1226

18 de feb. de 2014

Went to Orlando Kia West with a tight budget and in hopes of finding a very used but affordable van. The staff at Orlando Kia worked with my less then perfect credit and got me into a gently used vehicle that fit my family/s need and wasn't a budget buster. Staff was very attentive and kind and took time to show me in and outs of vehicle pricing and payment models. Would suggest Orlando Kia to anyone looking to buy their next car.

tmarie82baby

17 de feb. de 2014

Car buying can be a tedious task. No one wants to spend hours upon hours waiting around. I had a great experience working with Donnie, Alberto and Hicham!!! They made this process as easy as possible. I am extremely greatful and so happy with my new car!!! I would recommend this dealership to anyone in the market for a new car, that doesn't like to deal with the added headaches. Go see the guys at Orlando Kia West!!!

WELLK034

15 de feb. de 2014

Would definitely welcome all my friends and family to Orlando Kia West. They have the friendliest employees and the only place that gave me the most for my money. Thanks again!

7JeanetteRichards

15 de feb. de 2014

Wow. David was amazing. He made the process go very quick and seamless. If I come to get another car ill make sure it's with him. ThAnks again!!!

andsoshee

15 de feb. de 2014

looking for a new car see gemoi he is great cant go wrong with a new kia gemoi will make the process smooth and easy

deeluv24

15 de feb. de 2014

Awesome service and patience. It took done time but they we're amazing at what they do. I will surely recommend them future purchases. A+

Fw2515

15 de feb. de 2014

Joseph mnassa was my salemans at Orlando Kia and he was very awesome he made sure I did not leave until I was very satisfied with what I want he was kind and very patient even though I was not

WinstonRichards

14 de feb. de 2014

Joseph did great. We appreciate how be worked with our daughter. I know it wasn't bis decision but I feel the dealer could have done more with the price. But Joseph was awesome and we will definitely recommend him

KeithRalston

14 de feb. de 2014

I was on the fence between a Nissan and the KIA Soul. After email exchanges with Victor I had an appointment after I left the nearby Nissan dealer. I was ignored at the Nissan dealer and they attempted to have me consider a new vehicle with a leak in the interior. The internet sales representative I was communicating with did not come out to see us. We left after waiting 4 minutes and being lead around by a lot porter. Immediately upon beginning to walk the lot of the KIA dealer a friendly sales person approached and we asked to speak to Victor. The gentleman said I am he and immediately began to show us the model of Soul we were interested in. he explained the vehicle and showed us the features far beyond our expectations. We spoke numbers and color choice. Once those were agreed to we were handed over to the finance department. Victor continued to check on us and sat with us for casual conversation until Hicham was able to sit with us for the finance portion. Hicham was friendly and engaging both professionally concerning our purchase details and personally concerning us. I would recommend these gentlemen to anyone considering a KIA purchase as they we did not feel pressure or discomfort during the process. Thank you gentlemen we are happy with the Soul and our daughter loves the hamster!

AnitrasKiaSoul

14 de feb. de 2014

Naha was a very nice sales consultant. As soon as I pulled up in my old car, he was the first person to come out and greet me. He made sure that I was taken care of. He actually took great care of me. He greeted me, asked me how could he be of assistance, walked me in the dearlership, sat me down, and did everything possible to get me in my new 2014 Kia Soul at a low interest rate and affordable monthly payments. At first, all the numbers were very impossible to afford with my income, but he bended over backwards and worked very hard to make everything negotiatable and affordable for me, even if he had to take a lost. He also made a follow up call to me to ask how everything was going with my Kia and he asked how my family was doing. I also had an issue with connecting my iPod to the stereo and when I pulled up at the dealership, he was the first person RIGHT THERE on point to help me again! He took me to the correct department and made sure they took care of me and the issue right away. He was and still is a great person to work with. He was all positive talk. Never negative. Always smiling and cheering me on when I thought I couldn't afford a new car. He is very encouraging and I would DEFINATELY recommend him to anybody that want to buy a new car because I know he would like to "SEE YA IN A KIA!!!" I absolutely love him (Naha). I would like to thank him sssooo much for everything he has done for me & my little girls in getting me in a KIA! Thank you Naha.-Anitra V.

mssafari

13 de feb. de 2014

I Was very happy to have come to the dealership and meet Joseph. He was polite, professional and very helpful and he cares about his customers. he is the best sales man I ever met. I recommending all my friend. Great job.

phuzzy

13 de feb. de 2014

The visits to this dealership to negotiate the best price I could were always handled by the staff especially Jorge and Jonathan with great effort and warm understanding as I kept putting them on hold. This alone kept me coming back. When I was finally ready to purchase a Toyota Carola I went back to them and said if they could match the price I would rather the Kia. They did within reason and the deal went to Alberto who agreed to the numbers.Jorge was all over the place making sure the car was spotless and ready for me with a full tank of gas. He spent alot of time introducing me around to all in Service and Parts Departments....then took me through the running of the car with great detail including setting up my Blue Tooth phone for me.Hicham did the final paper work and explained about the extra (gap) coverage and all it's benifits which I agreed to with appreciation.This dealership is the best I have ever delt with and at 71 that's alot.Keep up the tremendous job!!

toing

13 de feb. de 2014

Since I got there they were very friendly with me. I explained my situation and what kind of vehicle I was trying to find. They managed everything efficiently. They did all the paper work very fast and professionally. Excellent service. Definitely recommend this dealer and personnel

llbtmom13

13 de feb. de 2014

I appreciated the curtosey and respect shown by Mr.belharsa. he was very friendly a great salesman and detailed about explaining the process and I would definitely recommend him to someone else.

dharipersaud

12 de feb. de 2014

Joseph provided an awesome experience!!!Very professional and knowledgeable. Not pushy at all and considerate of my time. Great customer service highly recommended!!!Five stars great job!!!

Njbadlu

12 de feb. de 2014

Joseph is the best car sales rep I ever had !! Very professional considerate of my time, no pressure to buy. Always deliver on his promises and even more I will recommend him and the dealership to everyone i meet they are the best

randers2

12 de feb. de 2014

Best salesman ever!!! Joe really took time wit me and my wife. I love our vehicles and recommend all my friends to him. I bought three cars in two years from him.

jdthomas

12 de feb. de 2014

Joseph was awesome. Even when I thought I wasnt able to get a car he still was able to find me a great car and went above & beyond on helping us with it.Thanks again!

jldemps101

12 de feb. de 2014

Joseph and David were both fantastic with assisting me with my vehicle purchase. I know I made the right decision. I rate them 10+ and im happy

LBGROVER

10 de feb. de 2014

Anas Lazaar was very professional and friendly. He was a great help and made our car buying a pleasure and eased our fears. Thank you so much for all that you have done. We will definitely recommend Orlando Kia West to our friends and family.

FBitar1536

10 de feb. de 2014

Joseph was amazing. I came in and I knew what kind of car I wanted, and he didn't try to sell me on anything else. He went above and beyond to make sure I got the best offer for my car and got into the car I wanted. Amazing experience!

deseh123

9 de feb. de 2014

Visited Saturday - we had a trade in with about 7k negative equity - Troy recommended an awesome vehicle that we thought we be impossible to get approved for - we took the car home saturday - returned sunday for the fun part (Finances) - took a long time to be seen...they were busy - our turn came and Hicham was friendly and funny - we all know buying a car is not fun - takes time, and often feels one sided...we were at 507 and then that number wouldnt work....we were at a lease and then we couldnt get a lease cause we were too much debt to income - payment kept going up...then it was 679 - which included GAP - we were about to bolt, take back our trade in - we went back and forth,..got down to 650 with Gap...though we didn't want GAP, cause we didn't want to pay for it...we feel glad to have it...also glad we are not leasing..ended up purchasing with GAP and a final payment of 650 - we love the car...I am sure we could have paid less,..but it is what it is..the guys at the dealership were great to deal with.

Jeffroe

9 de feb. de 2014

I have purchased over a dozen new cars in the past and by far, this has been the best experience I have ever had. When I came there, I fully expected to have to negotiate, argue fight and walk away a few times. At this dealer, the sales department was not just professional, but went well beyond that. They listened to what I needed and work very detail to end. I would recommend anyone who is looking for a car to come to Orlando Kia West for their purchase.By the way, the new Soul is absolutely awesome.

moore101

6 de feb. de 2014

I gave this rating because when I went to this dealership everyone was so friendly to me and my kids, they made us feel like we mattered. They all took their time to work the best deal out for us without feeling any pressure to buy anything.my family and I went to 2 other dealerships that day and none of them took the time to help us as much as we got help at orlando kia west they are the best at what they do if I could give them a bigger score I would..thank you once again to everyone that helped us

kenyat512

5 de feb. de 2014

All of the guys at the Kia dealership were very nice and made me feel comfortable during the entire car-buying process. Anas was very helpful with assisting me in selecting a vehicle that would be best for my needs. Charles was also a great help. David was very good about explaining everything to me associated with financing the vehicle and made sure that understood everything.

lelaree1

5 de feb. de 2014

Joseph Was so friendly and helpful. Things started to go south and he quickly set our minds at ease and found a deal that worked for all involved. Over all our experience was great! I would recommend this dealership and Joseph Mnassa in a heart beat. He is where customer loyalty starts! Thanks again!

AnitrasKiaSoul

4 de feb. de 2014

First, I was quickly and automatically greeted by Abdelhak Naha. His accent is very thick but he was very, very, very pleasant and very, very, very patient with me. He was very nice and professional to work with. I felt like he really bent over backwards and went the extra mile with extra help from Hamza Ammor to get my interest rate low, not quite satisfied with the payments but I know it's not their fault, it was due to my credit score. But they all (Hamza, Naha & David) explained to me how to re-finance after one year of good payment status to lower my payments which was agreeable. I'm very happy, I was taken care of right away and I wasn't there all day & night long. They explained everything to me thoroughly & where I can understand. They didn't mind repeating themselves if I wasn't clear on something. They were all very patient. I really appreciated that. Those 3 guys each have a special but different gift. I would definately refer & recommend anyone to them. They were SUPER AWESOME!!!! A big THANK YOU to David Andrews, Hamza Ammor AND MOST IMPORTANTLY Abdelhak Naha! They all took a picture with me & my new 2014 Kia Soul. I would put it on here but I don't know how or think I can! :-))

tcollins97

2 de feb. de 2014

My experience was a great one! I received a call to come and get a brand new car. I went hoping for best and ended up leaving in a brand new car that I picked out!

pooyenuga

2 de feb. de 2014

They worked with me, they listen to what I wanted and at the end of the day I was happy leaving there with what I wanted.

nanaama74

1 de feb. de 2014

Ana is very good in what he does. He is very friendly and polite. When my wife and I got there he treated us if he knew us before. I was very surprised at how he received us and showed us what we were looking for. He was very polite to us and will always recommend people to him. Whenwe went to Hicham, he told us that we should not worry because he going to help us and surely he did. Both of them are very good in what they do and we are happy to do business with them.

afolks

1 de feb. de 2014

From start to finish, I was treated with respect, fairness and care. The sales rep I worked with, Lazaar, was extremely nice, not pushy, and overall a pleasure to work with. You have gained a customer in me and I will make sure to send my family and friends your way. Thanks again for making this such a positive experience!

Hammyham

31 de ene. de 2014

David Morgan was straightforward and honest. From moment one he has gone out of his way to make sure his words were followed by appropriate action. A pleasure to deal with.

craig9307

31 de ene. de 2014

Very nice, and very helpful. Knew answers to all of my questions I had and also got the best deal on a car. Very recommended.

TerrySte

31 de ene. de 2014

We purchased a used Dodge truck at a great price. We are very happy with the truck and the sales process. Our sales associate and sales manager were great. Jonathan made the buying process a pleasure. Now we can enjoy pulling our camper. We will be back when its time for a new car. Thanks Orlando Kia West.

rob352

31 de ene. de 2014

Great place with great service each time I have been here I walk out being very happy with the over all treatment and attention that I always get. Thanks again.

DanaKlugerman

31 de ene. de 2014

Jonathan was very friendly. He answered all of my questions and went out of his way to make me happy. If any of my friends need a car or the next time I need a car, I will go back to Orlando Kia West and see Jonathan Daniel!

Calvina41

31 de ene. de 2014

Had an awesome time purchasing my vehicle. They were very helpful and very through . Also the manager helps you everyway he can. The salesperson was very helpful with what needed to be done to get the deal done.

karimbaiji123

31 de ene. de 2014

very pleased with the attention we have gotten, while purchasing our 2012 camry. Had been trying to work with other dealerships, but not a good experience. We had purchased our car from jamal baiji . I really don't know why we even did this jamal, has met our expectations to the tee. he delivered our car to us. our salesman was wonderful, showing us all functions of the car. Thank you so much.

slionel2

30 de ene. de 2014

Mr. Ameor Benaoudia is extremely friendly and professional, he helped me get a new silver soul! He was so helpful to me and made sure that I had everything that I needed for my first car ever! THANK YOU SO MUCH AMEOR!!!!

nad4

29 de ene. de 2014

The customer service was good, he gives all information to help me make a decision on what I want. He was very nice and friendly and when it comes to the price that's the best of all because he help me get a very good deal.

Esimmons73

28 de ene. de 2014

I am extremely happy with the way things played out with the purchase of my 2010 Chevrolet Cobalt. For the price and quality of the car, it was right on! The staff and everyone that I encountered was beyond professional as well as friendly and they went above and beyond to satisfy me in purchasing this car. When it looked liked all hope was lost, Gemoi, Alberto, Ameor and David made it happen! Approximately 5 months ago we purchased a 2006 Infinity G-35 and the service was excellent that this hands down was the only place to come to when needing another vehicle. I want to thank each individual staff member who made it all possible and I definitely will recommend Orlando Kia West to all my friends and family that are in need of a car!

JasminB

28 de ene. de 2014

This is the first time I can honestly say I had a wonderful experience with a car dealership. The salesmen were extremely pleasant and they worked with my budget. It was very difficult to get financed for a car elsewhere, however KIA was able to make this possible. Working with Gemoi was an absolute pleasure, regardless of all the obstacles that we faced with my loan he worked hard alongside Hamza and Hicham and I was able to drive out with my 2008 Toyota Yaris. The entire process with quick, and clean, and needless to say I will be referring my friends and family to them. Definitely quality service ! Sincerely, Happy Costumer, Jasmin

dagma777

27 de ene. de 2014

They was very professional, friendly and they explain the process step by step .They help me with the purchase of the vehicle and i recommend this dealer to any one.

Weeser

25 de ene. de 2014

I recently purchase my 7th or 8th Kia and my experience was fun, entertaining and very pleasant. I worked primarily with Sales Consultant Don Collins and Finance Manager Hicham Belharsa. There was another sales consultant that began the sale but he had another customer he had to assist. He was also very nice. Don and Hicham were AWESOME. They were funny, seemed to care and want to provide the best they could to satisfy my needs. I would highly recommend this dealership and Don and Hicham. Thank you for making my experience a positive one.

MJadooram

24 de ene. de 2014

I had a very negative experience with Toyota of Orlando the night before visiting Orlando Kia West. So much so that I abandoned my desire for a Camry. I wanted nothing to do with Toyota after that experience. My mom called and asked about my car purchase status, and I told her how it went at Toyota of Orlando. A month before, my mom purchased a new 2014 Kia Sorrento through Orlando Kia West, and she said that she had such a great experience. She said her salesman, his Sales Manager and the Finance Manager worked so hard to get them the best deal. The next morning, I called the salesman who helped my parents, Gemoi Elliassaint. I told him my situation, how I was really upside down on my trade-in, how I have less that perfect credit, and how I don't have a large down payment. He told me "don't worry about that, because we have rebates to help with negative equity", and he said to come by and he would take care of me. Something about the way he reassured me told me everything was actually going to be fine. He asked me what kind of car and color we were thinking about, which was an Optima in Titanium Silver. He said he will have one pulled up by the time we arrived from work. He made me feel at ease, and I can say that I trusted him from the start. I suppose it has something to do with the fact that my parents trusted him, and recommended him unequivocally. By the time I arrived at Orlando Kia West, my wife was already there. She had already taken the test-drive and Gemoi was showing her the different parts of the interior of the Optima. Gemoi greeted me with a warm smile and a friendly demeanor. I felt like I had already known him for a while. I test drove a new 2014 Kia Optima GDI in Titanium Silver with the Convenience Package that includes rear-view camera. I never thought about owning a Kia before, but I knew before the test-drive was over that I would drive this car home - so long as the numbers could work for us. Gemoi collected the personal info, and introduced us to Charles Banks, his Sales Manager, and they were the same team that worked my parents' deal. Charles appraised my trade-in, and Gemoi relayed the information about where we needed to be with payments, interest rate, etc. At first, as usual, the numbers didn't work at all. But, Gemoi and Charles kept plugging away. After a couple more tries, we were in numbers that we could work with. Our intention was to be in a new car with payments less than what we had with the trade-in, and we were there, surprisingly. I cannot say enough good things about just how patient Gemoi and Charles were, and how hard they worked to get the numbers to work for us.The Finance Manager, Hicham Belharsa, worked with us to find the best rates and options. He was also part of the team that worked my parents' deal. In the end, we ended up going through our credit union and received a rate that was 1/2 the amount the dealer could get. So, it pays to shop around for rates. I will say that Hicham worked very hard to get the deal done. We never felt rushed or unimportant, and that says a lot about this car dealership. We've purchased many vehicles in the past 7 years, and this has been, by far, the best experience. I never once felt pressured. I never once felt unimportant. With Gemoi, I always felt that he had our best interests first. I always felt as if he actually cared about our needs. I can say, with great confidence, that he is the finest example of a car salesman that I've ever done business with. I can say that Charles and Hicham treated us with respect and never turned their noses up at us when we asked for more over and over again. They wanted to help us, and that is something that is quite evident from the moment you walk into the office. That is something you never find at other car dealerships. I will return when I need another vehicle, and I will go straight to Gemoi, Charles and Hicham. Take notes, Toyota of Orlando.

SakeenaButler

24 de ene. de 2014

I first visited the dealership on 1-20-2014 at first I was not very pleased with the outcome. After working with David and the rest of the staff it quickly turned my frown into a smile. David took out the time and went above and beyond to insure my happiness. Kia has made the right choice to have him on their team. As for Hicham and Hamza they did all they could do to make sure I obtain an awsome deal and the end of the day they all made it worth my time. So now I have my new car and I am very pleased.Thanks

isu900

23 de ene. de 2014

We have bought 2 new vehicles with this dealership with Anas Lazaar. We have been extremely happy with his knowledge, service, and professionalism. When we came in a year later to buy our 2nd vehicle, when we walked into the show room, he instantly recognized and knew our names. We will continue to buy all future purchases with Anas and will continue to refer him.

TinaK47

23 de ene. de 2014

When I first walk into the dealership Naha Abdelhak greet us with a nice and warm friendly smile. he work hard to get me a decent car and no other dealership worked as hard as he did The finance person name Derek Dickinson got the paper quick and fast and I was in and out of there and I really appreciate it and both the sales and the finance person went above and beyond of what was excepted of them. I got everything that was promise to me and more. When my friends ask me were I got my car, I told them got from the KIA dealer and this dealership was so warm and friendly that no other dealership could match, and this dealership was patience about me bringing the money for the down payment and I was so forever grateful to that and again Naha was absolute wonderful. Thanks Orlando KIA West Dealership!!!!!!!!!!!!

janeth.bonilla2

23 de ene. de 2014

I would recommend this dealership because I feel that I was treated in a fair and honest fasion, and my salesperson was very knowledgable and trustworthy.

wtf_hbb

23 de ene. de 2014

I never thought buying a new vehicle would be so easy. I feel bad for salesman in general, I could never do that type of work.

yunrozay

22 de ene. de 2014

David was very nice and helpful with all of our needs and wants.He got us in and out within two days with no problems thanks again David and team kid

cvoci

22 de ene. de 2014

I will recommend this dealership to everyone. They are very friendly and work hard to find you the perfect car. This was a great experience for me and Asli went above and beyond in everyway to help me.

Tamnchris

16 de ene. de 2014

My husband and I purchased a 2014 Kia Forte on 1/13/14. We were new to the car buying process and David Morgan made sure we were well informed and at ease with the process. David Morgan offered excellent customer service and went above and beyond to get us set up with our first purchase. Both David Andrew and Donnie Wilson were very helpful in assisting us during this process also and making sure we left with the best deal for us. Despite a few hiccups on our end, they never made us feel as if we were incapable or less qualified to purchase a car! All 3 staff members worked great together as a team with diligence and patience to ensure we left happy and we did!! Thank you kia West!!

vkcrawford1

6 de ene. de 2014

I enjoyed the experience. Friendly I knew what I wanted and how much I wanted to spend and walked away with exactly that. I had scheduled three other appointments with Orlando KIA being the first. Once I was given exactly what I was looking for...I didn't have to look any further. What I suspected to be a very long day...was a very pleasant day at Orlando KIA.AWESOME.

mal71

4 de ene. de 2014

Called prior to visiting stated our wants/needs. "Come down, we can def work with you" got there, wasted 4hrs. Not only was the vehicle we went to see not there, we were made promises and committments that were not met. Made it very clear we would not be working with a co-signer and wanted to use the trade as down payment. What we thought was clear was clearly not comprehended. After repeatidly telling him NO he continued to push us to call someone to co-sign. Tried to sell us a car that was double our budget, insisted he could work the deal and then once again told us we needed a co-signer, after telling him no once again he told me to call my father, who doesnt negotiate and worked in car sales for many years, then said call your mother. Once again told him no and he said WHY, and just as any person knows married couples do not make major decisions without discussing first. Once i told him this he then again said WHY so exactly as i would answer my five year old i said BECAUSE I SAID SO! The pressure was unreal, our meets were not at all met, and you will not SEE US IN A KIA! Which is very unfortunate, we really liked the optimas. This is the Worst experience we have ever had.

Gayman

29 de dic. de 2013

Employees were Kind and Helpful with helping me find a car. and gave me a great deal on my trade, and i would recomend orlando Kia west to anyone who is looking for a car.

melissa0828

26 de dic. de 2013

We went in looking for the new kia optima and asked for somebody that spoke spanish and Jorge Mercado helped us out. He was very nice and not to pushy. Overall it was a great experience!

alifrancisco2006

18 de dic. de 2013

I was There and Tim take care of me and he was very professional , friendly and don't feel pressure I like that to be able to take a decision without pressure

MylesKennedy13

13 de dic. de 2013

Patricia and David were exceptional! I was never pressured into buying anything, they worked with what I had to offer and provided the best customer service I have ever experienced at a dealership. I recommend the both of them to anyone looking to purchase a new car. Very friendly, laid back and everyone has a 'can do' attitude. I appreciate everything they did for me. I left overly satisfied with my purchase! A+ rating from me!

MALIKAH

10 de dic. de 2013

As Salaam Alaikum! (Peace Be Upon You!) All praises is due to Allah (God) for His "Blessings of Angels" that help me at Kia West Orlando Dealership. They all gave excellent professional, friendly, compassionate and enlightening filled quality service. We appreciate them persevering with patience until a solution was obtain for me to be able to acquire a safe reliable vehicle for myself and my family. Insha'Allah (God Willing); may Kia continue in successful endeavors of good deeds. Thank you again. Sincere Respect, (Shamiyallah) Malikah Muhammad shamiyallahatgmail.com

prtyann

9 de dic. de 2013

Customer Service was great and they made sure our wait was comfortable the whole time we were there. on a scale of 1-10.... I would give Orlando Kia a 10.

cintronle

27 de nov. de 2013

Upon my arrival, I was greeted with a friendly smile. I explained my situation and Jorge listened patiently. He stated he would do all he could to help me. From them on, he did just as he said. Between him and the sales manager, who's name I did not get, and David the finance manager, I was able to leave with a brand new beautiful Kia Forte. I absolutely believed that it would not be possible, but this team made it happen. They were continuously pleasant throughout the process from beginning to finish. I am very happy and I would recommend this dealership to everyone. They really went all out to help me. I am grateful for them and their hard work and dedication.

John

26 de nov. de 2013

My entire experience was destroyed by their high pressure, guilt tripping, bulldozing, bait and switching tactics... Like an idiot I still bought a car. However when I called Kia Consumer affairs to complain about my experience, I was told that another person was registered under my VIN number. So I pulled a vehicle history report and found out my NEW car had actually been titled twice before.. and with 250 miles on it at purchase I could believe it. I called consumer affairs back and they said that they had spoke with the manager and they are willing to do absolutely nothing to fix the situation. I have contacted the attorney general's office and found Kia to be in violation of Florida statute 501.976, which protects buyers against a dealership misrepresenting a vehicle as new when it is actually used. No one at Kia ever disclosed the vehicle being purchased before and now all I can do is file complaints with the FL state attorney, Better Business Bureau and the dmv. That is what I will do for now before following up with an attorney to represent me personally. I have already spoken to several who state I have a valid complaint against this company. I will never buy another Kia - I feel disgusted driving this one. I have actually written a 10,000 word statement detailing my experience with these people, but my post only allows 4000. Don't buy anything from these people - you're better off going with some random dealership on the side of the road.

guesswho47896

25 de nov. de 2013

My entire experience was destroyed by their high pressure, guilt tripping, bulldozing, bait and switching tactics... Like an idiot I still bought a car. However, when I called Kia Consumer affairs to complain about my experience, I was told that another person was registered under my VIN number. So I pulled a vehicle history report and found out my NEW car had actually been titled twice before.. and with 250 miles on it at purchase I could believe it. I called consumer affairs back and they said that they had spoke with the manager and they are willing to do absolutely nothing to fix the situation. I have contacted the attorney general's office and found Kia to be in violation of Florida statute 501.976, which protects buyers against a dealership misrepresenting a vehicle as new when it is actually used. No one at Kia ever disclosed the vehicle being purchased before and now all I can do is file complaints with the FL state attorney, Better Business Bureau and the dmv. That is what I will do for now before following up with an attorney to represent me personally. I have already spoken to several who state I have a valid complaint against this company. I will never buy another Kia - I feel disgusted driving this one. Don't buy anything from these people - you're better off going with some random dealership on the side of the road.

michaeldidonato

24 de nov. de 2013

Rabii went out of his way to procure the 2014 Kia Soul that we wanted to purchase. He was very knowledgeable about the product in general and made certain that all our questions were answered and all our concerns were addressed. Rabbi made the whole family feel comfortable. He was very helpful and listened to everything that we said. Our overall experience with Orlando Kia West was positive and we would definitely recommend Rabii and the dealership to family & friends

BrandonP83

22 de nov. de 2013

I purchased my 2013 Kia Soul from Ameur back in early October. It was my first time buying a new car so my father went with me. Ameur made everything very easy for me to understand, was not pushy at all, was very patient as I wanted to weigh all of my options before making a final decision, and even gave me a great deal. He even sent me a birthday card on my birthday as my Kia Soul was a birthday present to myself. I would definitely recommend him to anyone looking to buy a new Kia. Thank you, Ameur!

joygomez8

20 de nov. de 2013

Hicham Belharsa and Rabii Chatoui were friendly and have good customer service skills. They were both extremely professional, honest and very nice salesperson. We appreciate that they did not use pressure tactics like other car dealerships used. My sister Laura Gomez came into Orlando Kia West Dealership on November 9, 2013 and she came out with a 2013 Kia Soul Alien car. We love our car and now we are Kia Girls. We love the Music award Kia commercial with the 3 hamster guys and glad this dealership display them. If you have 3x T shirt with the Kia hamster guys I would love one and will wear it proudly. Thank you again Hicham and Rabii for taking good care of us. You guys are a 10+.

tds1023

17 de nov. de 2013

Gemoi at Orlando Kia West was wonderful, patient, and kind. He went above and beyond to find the perfect car for our family. Hicham was great also, and was organized and quick when it came down to the paperwork. We love our new Kia Soil

7evendust

8 de nov. de 2013

No hassle at all. very friendly throughout the sales process. both sales reps an finance manager were terrific to work with. I will recommend this dealership.

cook321

4 de nov. de 2013

Even though I had a few issues credit wises Mr. Rivera helped me decide which car was best for me and my daughter. I was first looking for a used Kia soul but after a few test drives and a little negotiating he was able to get me into a brand new 2014 Forte fresh off the truck with only originally 7 miles on the dash. The price was fare and and he made the whole car shopping experience very comfortable, I was never rushed and he was also very patient and understanding with my 5 year old daughter. I would difinitly recommend this dearlership to friends and family as it was to me from a co- worker. Am loving my new Forte it rides very smooth, Thank you to the Orlando Kia West crew.

SolarB

2 de nov. de 2013

MJ was great. He got me the best deal on a new car. He was able to answer all of my questions, he addressed all of my concerns and everyone we dealt with at the dealership was friendly, helpful and knew their stuff. I would recommend this dealership. After dealing with others who were pulling bait and switch I found the vehicle I wanted to look at on the lot, they gave an honest printed report of what exactly I was paying for, including financing options for me to consider and made me really feel like I understood everything before I signed any papers. Honest, helpful, friendly, those are not words I use to describe many car dealers but with this dealership, it fits.

gators6

31 de oct. de 2013

Our experience at Orlando Kia West was very pleasing. Everyone who we came in contact with were professional and not overbearing to sell. They provided the facts and allowed us to make our decision. MJ and Hicham were wonderful and took care of us as fast as they could. We love our 2013 Kia Optima.

MosD

31 de oct. de 2013

Worked with Donnie Wilson. He was friendly without being 'sales type phony'He listened to my needs and wantsAnd made excellent suggestions. He stayed with me through the whole process

mchatman

26 de oct. de 2013

My salesman man help me so much with my low credit score i didn't think it was possible for me to leave with any year car more than 2005, however I left with a 2013 Kia Soul and i'm loving it and i love my salesman who worked his but off helping me get this car. He was/is so polite and very patient and most of all he had faith in me

lisaup2u

20 de oct. de 2013

I've been buying cars for myself since the age 18, which gives me 32 years of new car buying experience. My experience at Orlando Kia was the best by far ever! My sales consultant, Sandi Kucia, called me within 2 hours of my filling out my online interest on Saturday. Then she called me again on Saturday evening, we had a friendly conversation and we scheduled the Sunday appointment for a test drive. She sent me a confirmation appointment after we spoke on the phone Saturday evening. Sandi is a skilled sales person. She Immediately made me feel very comfortable, no hype - nor did I feel pressured. She was knowledgeable about the vehicles I test drove, pointing out the many features, functions and benefits. I am very excited to be driving my new Kia Soul at an amazing price and interest rate. This was an amazing car buying experience! It's a real bonus to have driven off the lot with my new car and a new friend; thank you Sandi!

musicnotwords

17 de oct. de 2013

Excellent service and most definitely help me get what I wanted. I will most definitely come back in the future for more help with any vehicle.

denoonp

15 de oct. de 2013

Everyone worked hard to get me what I needed to leave happy. And even after I agreed to terms, they were able to get me an even better deal.

mikezman2tall

12 de oct. de 2013

Donnie Wilson was a very awesome salesman he got us an awesome deal on a new kia soul i would highly recomend him to be your salesmen because he knows how to take care of a customer. David Andrews was a very good finanical adviser and he told use everything to a tee and also had alot to do with the awesome deal we got . they are very polite and helpful in the jobs they do thanks orlando kia west for a awesome vehicle that i love.

gtorresmonge

1 de oct. de 2013

Salesman: Donnie WilsonI am very happy with the purchase of my new Kia Optima and Donnie Wilson did a great job assisting me with my purchase. I appreciate the fact that he went above and beyond to find exactly the car that I was looking for. I had already done my homework and knew what I wanted. I felt Donnie respected the fact and didnt pressure me into buying something else which is what I have experienced in the past by other dealers and their sales people. I like his no pressure no song and dance approach, he simply listened to what my wants and needs for my new car and he delivered just that! I would definitely buy another car from Donnie and I will recommend him. Finance Manager: David AndrewsDavid did a good job with the financing aspect but dropped the ball when he ignored my phone calls and emails. On 9/24/13 I went to pick up my car, when they put the decal on my tag they forgot to give me my registration. I wasnt bothered by that it was a simple honest mistake. What bothered me was what happened after. The day after I picked up the car 9/25/13 was when I realized that they forgot to give me my copy of the registration. That same day 9/25/13 I emailed David right away informing him of the matter and asking if he would please email or mail me the copy. I also called numerous times and left voice mail messages at his office phone and on his cell # and with the receptionist. He never responded to my emails or my calls. I called again numerous times on Saturday 9/28/13 left messages again on the phone and with the receptionist, I believe her name is Magen or something starting with Magain no response. Called again on Sunday 9/29/13 spoke to the receptionist and explained to her again that I have been trying to get this resolved since 9/25/13 and he was not returning my calls. She assured me that she would have him call me back that same day before 7pm and she would also call me to confirm that he got the message and to let me know whether or not the registration would be mailed to me or if I would have to pick up in person. But again neither he nor she called me back. Receptionist: JackieI called again on Monday 9/30/13 this time the receptionist I spoke with Jackie was very helpful very professional and customer service oriented. I explained everything to her and she apologized for the inconvenience and assured me that she would have David call me before nine and if she couldnt get him she would have the manger call me. Sure enough she is a woman of her word. David finally called within 20-35mins. He apologized and said that he would have the registration ready for me to pick up on 10/01/13 and if I wanted to pick it up he would compensate me for the inconvenience he had caused with a full tank of gasoline. I agreed and asked him what time hed be there. He stated that he would be at the office after 11am and that I could stop by any time after 11:00am. So on Tuesday 10/01/13 I called at around 1:00-1:30 to let him know I was leaving my office and heading over to pick up the registration form, he didnt answer so I left a message. When I got there he was goneand you would think hed at least let someone know that I was stopping by and leave the form at the front desk for me but no, not even that! All I had was a simple requestplease give me a copy of my registration form, Not the decal but the registration form! The decal was already on the license tag. At this point I was ready to call corporate. I took time away from work to go get this done and over with and again he dropped the ball. This is extremely poor customer service. I cannot believe how irresponsible David is. Doesn't he know that you don't stop providing good customer service after the sale is done? Doesn't he realize that more business comes from referrals or word of mouth than anything else? Sales Consultant: Jorge MercadoFinance Director: Alberto AhumadaI was ready to never refer anyone to this dealership ever!! Until another gentleman by the name of Jorge Mercado and Donnie Wilson came to the rescue. They spoke to the Director of Finance Mr. Alberto Ahumada whom was also very helpful very customer service oriented and professional. Together they got my problem solved with in minutes! Team Work!! I hope the rest of your employees follow the example of these gentlemen and of Jackie. You have a great product but some work is much needed in your customer service with some of your employees. I hope that the rest of your Kia dealerships do not practice the same poor customer service. I would refer friends, family members or my clients but only if they can be assisted by Donnie Wilson, Jorge Mercado, Alberto Ahumada and Jackie.

dbdata

1 de oct. de 2013

As a repeat customer I can highly recommend this dealership. The sales staff is knowledgeable and helpful. The selection is good and the purchase process is rather smooth.

indiaelias

30 de sep. de 2013

Patricia was by far the most helpful car sales manager that I have EVER come across. She sat down with me and was really able to help me figure how to get the payments where I wanted them to be. She was able to help me figure out the BEST option for me, my budget, and my situation (being upside down in equity on a car that was NOT worth the price). Hicham was also able to make the process super fast, easy to understand, while maintaining amazing customer service standards. A+ for this dealership for sure.

Ubermudez

28 de sep. de 2013

The employees involved in my purchase where exceptional. They were not only extremely professional, but each individual involved were incredibly very knowledgeable within their job description. Each of them performed the duties to the highest standards. I never anticipated the process of purchasing my first new vehicle could be such a positive experience. Initially walked in there with much apprehension and ambiguity. But, throughout the process all of my insecurities were reassured. There professionalism was outstanding and impressive. They each equally made me feel as an individual and not just a dollar bill. There are not enough adjectives to describe my experience but excellent, excellent, excellent. I am proud to have joined the KIA family and I look forward to my future purchases.with your quality employees, superb services and products. they each deserve some sort of plaque for recognition of their performance. I LOVE ORLANDO KIA WEST!!!!I will stick to KIA till the day I die.

BenGentile

26 de sep. de 2013

Let me start by saying that I have been in the Banking/Financial/Customer Service field for 37 years and my knowledge makes me a very difficult customer. Upon arrival I was greeted by Gemoi Elliassaint. Gemoi became my sales rep. Gemoi was very professional and knowledgeable. After working with me on my deal for a 2013 Kia Sportage intervention by the Sales Manager, Jonathan Daniel, was needed. Jonathan was also very knowledgeable, professional, courteous and most of all patient. From this point on it was smooth sailing. A deal was made and I was referred to David Andrews who handles the financing paperwork and extended warranty. Again, no matter how difficult I was, David never lost his composure and worked with me until a mutual agreement was reached.I have purchased many vehicles over the years including, Corvettes, Lexus, Cadillacs, and Volkswagon. I would have to say that my experience at Kia, specifically by these 3 individuals was the most pleasurable of all. Kudos to the staff and keep up the great work.

PamelaWright

20 de sep. de 2013

I am not usually thrilled to go to a car dealership to buy a car. That is the reason I had not purchased a new car in almost 12 years!Prior to my visit, I had looked at various mfg and dealerships. When I walked into Orlando Kia, I asked to speak with Donnie Wilson!He was awesome! He was honest and caring and assured me they were not like allot of other dealerships!I now have my beautiful 2013 Kia EX! I love my new car! Ladies don't hesitate, Donnie Wilson at Orlando Kia West changed my mind about car buying!I will be back, when I'm ready for my next car!!!

Mcfizzle

20 de sep. de 2013

Gemoi was very helpful. He made our experience painfree. I would recommend him to others because of his great customer service. This was one of the easiest and best car buying experiences.

J3mcfarland

20 de sep. de 2013

Gemoi was an excellent salesperson. He was helpful and friendly. He wasn't pushy or annoying like previous experiences. We appreciate his customer service. This was one of the easiest encounters at a car dealership.

wa12

18 de sep. de 2013

I find the correct answer to all my questions ..also they use all the ways to help me to buy my new car even my credit was low. Finally i have the oportunity to ride a new forte kia..and start a new cerdit score..with an excelent costumer service..yes i recomended kia west in orlando florida...also i love my car..

lcyoung

15 de sep. de 2013

I have been to a few dealerships prior to coming to Orlando Kia West. My concern in the past has always been "PUSHY" salesmen, just looking for that quick sale and commission, and not caring about the person. This was not my experience at Kia with Gemoi. He has been extremely helpful from beginning to end. We had a few obstacles to get over because of my credit, so I had to make a few trips back to the dealership. Every time I had a question and needed to speak with him (which was quite often), he would answer my call every time without hesitation. He was sure to make sure I understood everything I needed to know about the car I was about to purchase.When it came to finalizing the sale, David was the one who went above and beyond to find a reputable finance company that would work with my credit situation. He did not give up on me. Although I have a very tight schedule, he was very flexible with my time. At the time of signing the contract he was very thorough, and still got me out of there in time for me to pick up my son. I would and plan on recommending these two gentlemen to anybody I know that is interested in purchasing a car. Kia West should be very proud to have a couple of great and friendly guys working for them.

Njay

14 de sep. de 2013

I was given customer respect and consideration from the very start of the sale up to the very end. Both the Salesperson, Ms.Ramiah Mousa and the financial manager, Mr. David Andrew were Professional and friendly. Both used their expertise to answer my questions. I was happy to experiences buying a car of such excellent caliber, and for being a used automobile the care and inspection I was amazed. Ramiah understood what I wanted and what I could afford so everything was presented to me very smoothly. When I was approved and completed the necessary paper work. I felt very comfortable, and feeling I now own a luxury car. A automobile of my dreams and don't mind paying. When I left the welcome vibes was still in the air. The people who came with me also began calling and telling their friends and family that Orlando KIA WEST advertise true to their words.Thank God for you and them who made my day and left a smile on my face.Norma Jones

whuntley

13 de sep. de 2013

They also came highly recommended! Everyone at the dealership was absolutely wonderful, couldn't have been any nicer, especially the 4 gentlemen I dealt with directly! Best car buying experience I've ever had!

Ronkiaron

8 de sep. de 2013

I Have a Fl Based not for profit we are moving in to a 501c3 Status . So as we move forward we are looking 4 cars that will get ups good mileage for when we go out on Apt or speaking engagments.I came in to KIA but I was skeptical on the quality. Derrick turned me around to to the point that I left liking your cars.I have talked to our board to about us getting the KIA and you are now on our top 3 of our car list. I can't wait Till the President and my self can meet with Mr Mota to come in to do aTest Drive of your Cars/SUVRon

vagnercolo

5 de sep. de 2013

Great people, good price. I'll be back for another Kia for my wife. The salesman, Rick, was very helpful and the Finance Manager, David, worked hard to get me a good financing. I'm very happy and I will recomend this people to my friends and family.

nikorlow00

5 de sep. de 2013

My husband and I were both looking to find new cars. They worked with us to find the best deal for us and get us in the cars that same day. Overall we had a very good experience, we felt taken care of.

toniaq25

5 de sep. de 2013

Could not afford a vehicle my wages are too low. Although i will continue to look for an affordable car eles where. Kia's sales consultants are very friendly and helpful.

dbonillag

4 de sep. de 2013

We were not able to come to terms, but Ramiah and the team were great. I will definitely consider Orlando Kia for any future vehicle needs.

DinaDorestan

3 de sep. de 2013

I purchased a 2013 Kia Optima on Saturday August 31, 2013, from West Colonial Drive. I received phenominal customer service from Sales Consultant Gemoi Elliasaint. I've been a Toyota customer for the past twelve years, and did not go in to Kia thinking I would walk out with a new car. I appreciate the customer service I received from Kia and it's employees. Other employees that were extremely friendly and helped make my new car experience a good one is Hamza Ammor and David Andrews. Awesome team, awesome customer service. -Dina Dorestan.

yaye10

3 de sep. de 2013

Ramiah and Donnie are the best cars sale persons i have ever meet. this was my first new car and i had a wonderful experience.i was in and out of the dealership faster that i expected with my new Soul. they gave me more than what i expected for my trade which was a wonderful. i will recommend them to all my friends and family. :-)

roscris40

31 de ago. de 2013

Excellent Costumer service, I recommend to all my relatives,A great experience all around. Jorge was incredibly helpful & made buying Car fast & easy. I will definitely shop here again. ThanksRosa Orellana

imdlukie1

30 de ago. de 2013

I came in the morning and as soon as I open the door, this sales associate named Jamal, (I can't remember his last name, but I'm sure he is the only Jamal working there) came to me with a welcoming smile and greeted me, then he stated helping me. Mr Jamal help me choose the right car for me and after the test drive the negotiation started. Mr Jamal then continue finding different alternatives of payment, I was determined that I was not going to get anyone else involve in my loan but he convince me that it was best because my credit was not the best for the type of payment that I can afford so I did get someone and that's when Mr Andrew stepped in, he did everything he could to give us the best deal, and I think that we got the best deal! I got the best loan with a few extras. Mr Andrew took the time to explain everything to me in a way that I understood very clearly what I was purchasing and my new car?... Well, I'm so in love with my car!... Overall it was a great experience, I will recommend Orlando Kia on West Colonial Drive to EVERYONE! And would make sure that they look for Mr Jamal and Mr Andrew to make the purchase.

Bobkorzo

29 de ago. de 2013

I was looking for a car for my son. He just graduated from college and I thought Kia would be a good practical option. Have not made a decision yet but was very impressed with Derrick - his knowledge and friendliness. He walked me through the whole line of Kia's and was able to relate key selling points for each. He then discussed leasing vs out right sale options and promptly presented me with the options I needed to consider Kia West. Walked away very impressed with him and the team that supported him.

Sakins

26 de ago. de 2013

I am giving an OUTSTANDING rating to Sam Lukens and Alexandra Gomez because they took the time to really help me land my new Kia Forte!!! They work very well together and are truly interested in what the consumer wants and needs! The car I told Sam I wanted, I received it! Thanks to God and Him using her as well as her team. They really are a team and the environment was very nice. I started out with Alexandra online and came in to the site and worked with Sam. Then I moved onto the Hard working Hicham Belharsa. He did everything he could to finalize my paper work and he worked with Charles Banks too. They did a very good job! I hope they get noticed for their hard work!!!! I even referred people back to your dealership! It is a very good choice! I LOVE MY KIA AND I LOVED HAVING THE OPPORTUNITY TO MEET ALL OF THE PEOPLE WHO WORKED WITH ME! Sincerely, valued customer

Deeu

23 de ago. de 2013

Derrick was great! He took his time showing us around and getting us a deal that fit our needs! Thank you for your effort, kindness and professionalism.

melvmoore

21 de ago. de 2013

Patricia Miller is a very patient individual and honest about the product that she is selling. If I were to come back she would be the only one I would deal with.

jolani43

21 de ago. de 2013

I walked into the dealership planning on just looking around to see if I like anything and ended up leaving with a Sorento. I still cant believe I got a car. Roberto & Ramiah was very nice and suggested I get things done right now. Not only was that advise good for my car purchase but also life in general. So I would like to thank them for my vehicle and the life lesson. I will always remember my shopping experience at KIA.

jw80

21 de ago. de 2013

We went to Orlando Kia just to browse initially for a couple new cars. My partner and I were both in the market for a vehicles. We met Scott, he was knowledgeable, eager to help however he could but not pushy. The experience overall was very easy, which was nice. I would recommend visiting Scott for purchasing needs.

igmartinez

18 de ago. de 2013

Thanks for everithing, we went there no just looking to buy a car , we went there to get a deal and invest in our future, thanks for the great service provided and the BEST deal!!!!

dolphin3tts

18 de ago. de 2013

Alex was extremely wonderful to work with. She was so great working with me on my car, I encouraged my parents to buy one too (same day). She was their saleswoman. We would recommend her to everyone!!!

KatrinaSchmidt

18 de ago. de 2013

Sam was a great person to work with. She told us she was new to the Kia dealership but we would have never known that. She was very knowledgeable about the car and its features, answered every question we had about the car, and worked with us over the phone for a week before we were able to get to the dealership. We live over 60 miles away so we had to wait for the weekend. She gave us all the information she could over the phone and was waiting for us when we arrived at the dealership. She took us right out, showed us the car, and we went for a test drive. It was a very pleasant experience to work with her and when we want another car, we will go to Orlanda Kia West.

Freshstart1022

15 de ago. de 2013

We purchased a 2014 Kia Forte. If it wasn't for Alexandra we would have walked out. We stood at the reception area for almost 10minutes . A group of salesmen just walking past us. Alexandra was the only one who stopped and asked had we been helped. And help she did. Alexandra is a ray of sunshine, extremely knowledgeable, professnal and courteous. She takes her time to educate you and learn what you want. I would recommend Orlando Kia but only because of her. I love my forte!

DavidKMathis

13 de ago. de 2013

When I walked into the showroom, Jorge saw me and came up and greeted me, like we were friends, and shook my hand. When he asked what he could do for me, I told him I wanted a SUV, not sure if I wanted new or used. He walked me around and explained the differences between the different models and gave me suggestions and answered - very patiently - all my questions. I brought my wife when she got off of work and Jorge explained the differences to her and took us on two test drives. His salesmanship was excellent and he was very knowledgeable about the vehicles. I'm thrilled to say that we agreed on a new 2014 Sorento and walked out very happy. The manager, Alberto Ahumada was very pleasant and came over immediately when he was summoned. We wanted to affirm that Jorge was a great salesman. We like Kia and intend on buying all of our cars here.

bspegal

12 de ago. de 2013

I stopped by and saw Scott Cherney. I'm just looking at cars for my company and he was very helpful! No hassles and no pressure. When we're ready to buy we will definitely go back to see Scott.

houdnaessili1

12 de ago. de 2013

Derrick Motta, Alberto Ahumada as well as Hicham Belharsa, did an amazing job helping me find the right car for me, they really went above and beyond their job just to make me happy as a customer. Especially Derrick great job.

suiramal

10 de ago. de 2013

Tim Rivera was very helpful and knowledgeable in assisting me purchase my first new car!I was a little nervous about adding a car payment,since i just purchased my first home a few months ago.Charles Banks was able to quickly find financing for a new car,which still kept payments comfortable.I would also like to thank Hicham Belharsa,for assisting me with quickly transferring titles and helping me with a lower rate on insurance.This trio made my new car purchase very pleasurable.everyone was very helpful,in answering any questions i tossed their way.I will definitely come back for my next car,as well as refer friends and coworkers.

usekia

8 de ago. de 2013

Tim was very professional, detail oriented, and friendly. I told him what my features were important to me and he worked with me to find a wihin my budget.

inthefuture

8 de ago. de 2013

Made my buying experience the best new car buy ever. I would recommend this guy to all my freinds anytime. Just a great job on his part.

Pam Gorham

7 de ago. de 2013

My lease was expiring on my last Kia, so I called to work through a new lease with the dealership. Scott Cherney was extremely helpful, knowledgeable and worked with me to get everything on the car that I wanted, all while meeting my financial constraints. Once the car arrived at the dealership, Scott called me right away to let me know that it was in and we made arrangements for me to take delivery. When I arrived at the dealership, Scott was very helpful explaining both the safety and operational features of the car in language that I could understand and relate to. I felt very comfortable with all the operational aspects of the vehicle when we were finished. Alberto Ahumada handled the financial transactions and took extra time with me to ensure that all the details were explained and understood. Everything was completed the was we had agreed on and there were no surprises. This was very important to me. Periodically throughout the process, Azmir Jusic checked to ensure that everything was going well, which I thought was very professional. I am extremely pleased with the professional manner in which they all attended to their part in my Kia purchase.

demistick

6 de ago. de 2013

very knowledgeable about the KIA vehicles and took the time to show each features the car came with also discussed any additional option that can be put in.

jsor102060

6 de ago. de 2013

Mr,. Mota was friendly, courteous, and not pushy. While I couldnt find a vehicle that suited my needs right now, I would definitely return if that changes.

evilangel1009

5 de ago. de 2013

M.J. was very understanding of my situation and very personable. I am very grateful to him and his manager getting me into a car that is safe and affordable for my daughter and I. Thank you so much M.J!!

SCREWTHIS

5 de ago. de 2013

Scott Cherney is the best! A real stand-up guy! This guy is a fighter and that is why I am giving this review. His attitude is like "Hey, you ain't leaving here without buying something" LOL So I did! Thanks Scott, Sincerely, Kenneth Richards

DeeW

5 de ago. de 2013

Long story short. Was lied to as I was told I had a repossession report to a lender, whereas the lender that I spoke to the next day stated there was no such report at all. Called to give sales person and/or manager a chance to explain where their information came from, only to have the phone hung up 3 times. Good luck to everyone who goes there, hopefully you'll have a better experience than mine.

cmoaetna

4 de ago. de 2013

fast, fair, transparent, quote on short notice while I was in town on business. No BS; gave me exactly what I asked for. Very receptive to taking my call on no notice. I would have given them my business if they had the car on the lot to close the deal that day. Didn't waste my limited time. Easy to determine if we could do business that day or not. I'd go back if I lived in Orlando.

kayleei

4 de ago. de 2013

This is our third purchase with Orlando Kia West. Everyone on the team -- from sales, to finance, to service -- is always courteous, friendly and respectful. I would recommend this dealership to anyone!

gelatogirl

3 de ago. de 2013

We found a great deal online and had a very positive experience when we went in to the dealership. Ameor was very friendly, low pressure, and helpful - he even took a picture with us and our first car!

aquajane

3 de ago. de 2013

Scott Cherney, my sales representative, was very pleasant, listened to my needs and was very accommodating. I enjoyed being able to test drive the Optima, and loved it. The dealership was able to buy back my leased Honda as the lease was soon to expire, which was a very pleasant surprise for my husband and I and saved us a lot of extra effort. The finance coordinator was very nice, thorough and everything ran very smoothly with the finance details. I couldn't be more please with my new Optima and the terrific experience of leasing my car through Orlando Kia West.

Nanette

2 de ago. de 2013

How lucky were we when Scott Cherney greeted us. He was sincere, friendly and knowledgable about the vehicle we came to look at. After test driving the vehicle, Scott gave us time to talk about the car privately and wasnt pushy at all. The dealership we went to before Kia was very rude and smug with an attitude that turned us off. What a delight to have Scott be the complete opposite. Most refreshing was he realized what an important decisson this was for us. After we made the decission to purchase, it was fast and easy. Scott pretty much asked us what it would take to seal the deal. We told him. He honored it. We will be purchasing a car again and will look forward to doing bussiness with them again.

jc89210

1 de ago. de 2013

I walked into your dealership very skeptical and unsure of what I would encounter. I have always feared being pressured by car salesmen. My fears were alleviated when I walked into your dealership and was greeted by Scott. He did an amazing job at presenting me with my options and making sure all my needs were met. I did not feel pressured or bullied as I have at other dealerships in the past. I had a very positive experience with Scott and would definitely return in the future.

Rhauser6

31 de jul. de 2013

Scott was great! very knowledgeable. I wasn't quite ready to buy, so I came in to look at some cars and get an idea. He was extremely helpful and understanding.

ChristopherSunderhaus

31 de jul. de 2013

Went to look at used vehicles on Monday night. Talked with Derrick about our situation he offered to help us understand our situation and what it would take to get into a car. Didn't end up purchasing that night due to lack of a down payment put really appreciated Derrick's up front advice about how buying a used car would work.Went back Tuesday night with a down payment and worked with Derrick again. He help make the process simple after a test drive we filled out the paper work and left with our new to us car. The reason we came back to Orlando Kia West was due to Derricks willingness to give us the information we needed without the added pressure of a sale. His attitude and work ethic are an asset to Orlando Kia West. The next time I buy a car I will be coming back to Orlando Kia West. I will also send my friends to Orlando Kia West to buy there next car.

mdarlene

30 de jul. de 2013

Alexandra was very knowledgeable and helpful. She explained our options and was upfront about what she could and could not do. She made the experience smooth and we are happy she was our sales person

lambertsalon

30 de jul. de 2013

Yes, the service was exceptional, Rick explained everything in a timely manner and answered all my questions. We toured the car and he ordered exactly what we wanted. Just an all around GREAT experience!

Kiaralondon24

29 de jul. de 2013

I loved the service and also my new car. The customer service was awesome and she was a very nice person with lots of patience.

jmills213

29 de jul. de 2013

Great experience. Worked hard to get me the best deal for my budget. Also glad Scott talked me in to the Forte instead of used SUV/Crossover model. I love my car!!

GloriaJSmith

29 de jul. de 2013

We visited Orlando Kia twice and the salesman remembered us the second time. Very impressive. The experience was pleasant and Mr. Cherney's patience was exemplery. We are very happy with the Kia and the follow-up received to date.

c1202b

29 de jul. de 2013

One of my top ten buying experiences that I've ever had. Patricia, and Gemoi made this the best sales experiences. Great people make happy customers and they are epically awesome

susiebarney

28 de jul. de 2013

I have bought alot of vehicles in my life and have never had such a great experience buying my new cadenza from orlando kia. Thanks to Rick and the finance manager, Alberto. What a smooth process!

Elisha80

28 de jul. de 2013

Roberto was very friendly and did what he could to get me an automobile in my price range. He did not give up on me when I wanted to leave. Thank you.

ultragio

28 de jul. de 2013

Well we (my boyfriend and I) went just to see the cars because of the advertising I heard on the radio. When we went we where immediately greeted and escorted to see the cars by Michael. All I wanted was to see a car since I did not go prepared to buy one. All we had was $350 in our savings because our pay dates were in tree days. Our credit is poor so we knew that we where not going to be able to get financing approval. I mean awful poor "even a homeless has better credit than me". So yeah, Michael went away to apply us for financing.I felt desperate and anxious, literally biting my nails, even when I knew that we where not going to get approved. Michael came back with a smirk on his face, sat down, and yes, we where approved... So wow! Shocked! and definitely not prepared! Amazingly he worked something out for us. And after several hours of looking through different insurances, we found one and used our money for the down payment of the insurance. By the time we finished with the insurance, the banks had closed and there was no time to submit the loan. So I thought we where going to have to come back another day. And I'm the kind of person that I over think things and when I do, I repent. But even before letting me think a little, they where putting the paper tag on the car. They let us take the car. Who does that? Yeah I know what they where doing, that was the strategy, to make us fall in love. lol. After a couple of days, when we went to finalize the papers, Mr. David Andrews saw that we where going to pay too much, and he got to work something out to help us. Can you believe that he got us even a smaller payment that what we agreed for in the beginning? Yeah a lot less, with our bad credit, and our high interest rate. I'm still in shock. This dealer is amazing, I totally recommend it. And believe me when I say, my boyfriends car; we are buying it there next time...

jndewitt98

27 de jul. de 2013

Rick and the staff at the dealership were great. They did anything they could o get us in a new car. They gave us a good price for our trade; more than another dealer would.

javier0526

25 de jul. de 2013

Roberto help us in everything he feel me happy with my new kia he doing awesome job and he always have positive attitude thanks roberto and thanks orlando kiaaa

sumon

25 de jul. de 2013

How come service department is close at weekend when we are able to set appointment.in USA we work five business days.so,its impossible to go for service on weekdays. Kia team is not helpful at all regarding any issue customer have even you keep emailed higher authority. Never get response in last one and half year.

msneka75

23 de jul. de 2013

Roberto was very friendly and accommodating from the start. I liked the fact that he was not overbearing and he didn't inundate me with countless phone calls. :-) I am very happy with the deal that I received and I am very pleased with my new 2014 Kia Sorento. Thank you for being a great sport on the rigorous test drive Roberto! :-) I will be sure to recommend you to my family and friends.

gjsmith

23 de jul. de 2013

I would like to thank Scott Cherney for his fabulous service. I needed a new fuel efficient car with a great warranty and was so happy I did not receive pressure in buying the car. Scott answered all my questions and was very fair with me, so I feel I got the car I wanted at a fair price. I will certainly recommend friends to Scott if they are looking for a new car.

erikaeg

22 de jul. de 2013

Excellent service great costumer service and the vendor help us in everything and u feel happy with my new soul kia thanks roberto for helpme

Nanette28

22 de jul. de 2013

How lucky were we when Scott greeted us. He was sincere, friendly and knowledgable about the vehicle we came to look at. After test driving the vehicle, Scott gave us time to talk about the car privately and wasnt pushy at all. The dealership we went to before Kia was very rude and smug with an attitude that turned us off. What a delight to have Scott be the complete opposite. Most refreshing was he realized what an important decisson this was for us. After we made the decission to purchase, it was fast and easy. Scott pretty much asked us what it would take to seal the deal. We told him. He honored it. We will be purchasing a car again and will look forward to doing bussiness with them again

Jrock32738

20 de jul. de 2013

Derrick was the best sales associate I've encountered in a long time. He was respectful and friendly. He wasn't trying to push a car on to me he was advising me as a friend would. I would send my family and friends to Derrick anytime.

BTG1

19 de jul. de 2013

This employee from the moment he introduced himself to me, had a smile and very hands on. What a pleasure to deal with someone who loved his job as he does. Would I come back to this dealership, yes as long as Mr Mota is there to assist me. Keep us the great work.

vickde

18 de jul. de 2013

I started at the dealership with a test drive. Joseph was very knowledgeable and took the time to explain the features of the vehicle. After I'd had a week to research cars and prices, he followed up on the phone. When I explained exactly what I wanted, he gave me a quote that was right in line with local prices. We completed the deal the same day at the dealership. The staff was competent and thorough. They took the time to research a financing rebate I had located, which saved me hundreds of dollars. When I wasn't thrilled with the color of the quoted car when I actually saw it, Joseph found me an identical car in a color I liked better. With David at the wheel, the financing went through with no surprises. They even loaned me somebody to drive my old car home. Overall, an excellent experience buying an excellent vehicle at a great price. Thanks, gang!

jordan1971

18 de jul. de 2013

Upon entry of the location my Father and I were greeted very friendly by Alexandra Gomez she was very sincere in listening to our needs and what we were looking for and the price point we wanted to be at. She was more than personal she made us feel very comfortable and relaxed . She made the whole transaction simple and easy there was no pressure in putting us into something we didn't want or adding extra features that we didn't want. She is a great asset to this business and location she wasn't your basic car sales person whom have the tendency in just wanting to sell you something. We ended up purchasing Kia soul and she went over it from head to toe overall our experience was outstanding and will refer anyone to her. She made the sale personal. Thank you Sincerely Thomas Jordan Kissimmee Florida

LinyeskaMedina

17 de jul. de 2013

I was very sceptical about purchasing a new vehicle. A friend of my referred me to Alexsandra.From the beginning to the end she was very informative, extremely helpful and courteous. I personally think she is the best employee at west Kia.I will definitely return to her for all my vehicle purchases in the future and I will make sure I refer everyone I know to her. Dont want to leavethe rest of the staff out, everyone else was helpful and friendly. Keep up the great service!Lin

1324

17 de jul. de 2013

The rating given this dealership was well deserved. There was no pressure given as I entered the dealership. No customer wants to be bombarded by want seems like a pack of wolves looking for a kill and I was thrilled and relieved NOT to have that experience! I was greeted by the sales person { Patricia Miller] with a smile and friendliness at all times . My sales person was caring and genuinely concerned about me, the customer. I was never left sitting by myself for a long period of time. I was taken care of in a timely manner by the sales person,sales manager and finance manager. Thanks KIA and Patricia Miller because you can truly " SEE ME in A KIA ! "

Traceyhall

17 de jul. de 2013

I have been an avid BMW driver for the best of 9 years and was hesitant about trading my 535 for a KIA but after pulling in to your KIA and being greeted (not drilled) by Joseph I felt comfortable with beginning my search and giving him my requirements with my new vehicle... after looking at two KIA Optimas on the lot (turbo or not turbo), I decided that I wanted the pearl with black interior and within a few minutes and a cold bottle of water (the dealership aims to make it's customers comfortable through the whole process) Joseph had located my "NEW" ride! Yup, I walked away from a BMW 535 and within hours had my new KIA Optima, Turbo...gorgeous car driven to the dealership and the dealership ensured that it had the windows tinted and Joseph went above and beyond with his customer service and made me a KIA proud owner! F&I was a breeze with the knowledge that Hicham had of the product and performance of the vehicle. Overall I left with a handful of business cards and as a REALTOR I plan on spreading the word of this AMAZING experience and am happy to say that this dealership has great employees such as Joseph and Hicham at the helm. Thank you all for making car buying a great moment!

Jennyb82

16 de jul. de 2013

I really had a pleasant experience in my new purchase of my KIA SOUL 2013...Alexandra Gomez was so helpful and was very patient with us. My sister had purchased a car previously with her a few months back and she recommended me to Alexandra because of the experience she had. I will most definitely send someone to her or the dealership it self because of the great help. Also the deatailing done to my car was amazing! I couldnt be any happier right now....THANK YOU ALEXANDRA!

jonesb

15 de jul. de 2013

Not only was I impressed my Jim, but we instantly became friends. He understood exactly what the need was and began to work diligently in taking care of the matter. Even through some oppositions regarding the deal he was always professional, suggestive and thorough with the information I needed to hear. I have never driven a Kia nor was I ever fond of the vehicle. However, after test driving the car, it was a great fit for what I need. I am sure this car is going to serve its purpose for me and my family. Thanks Jim for allowing God to use you in assisting me to get a car in the great time of need. I really do mean this!

JasonHaywood

15 de jul. de 2013

Derrick was very knowledgable about the car and that made me very comfortable driving it. He also communicated with me on my level when I was acquainting him with my situation. He understood why I was buying a car and he worked with the financial constraints very well.

mkaylamoon2006

15 de jul. de 2013

he was very kind and had excellect service by him, need to get more employees like him. He was very generous and work his best for us to leave kia with the car i wanted . He has a great personality. The rason i gave him this rate was becausehe worked his hardess to please me and make me hppy when i left KIA.

garj1979

14 de jul. de 2013

The staff was very helpfull because they managed to get me the loan with the bank. It was difficult due to my credit history, but they didnt stop trying until they found a bank that would approve it. Thanks to Alberto and Rabii.

Miko4292

13 de jul. de 2013

Awesome experience, friendly staff!!! I came in to get my sentra repaired, and ended up getting a new Kia soul and I love it!!! The staff is vary helpful and they work with you.

derekkia

12 de jul. de 2013

I had an excellent experience purchasing a pre-owened vehicle. I had a great experience with each employee with whom I came in contact witgh. Ms. Patricia Miller was my sale representative. She took her time and gave me her full attention explaining the features of the vehicles I was interested in. She help in zooming down on the vehicle. She brought the infomation on each the vehicles I was interested in. The went above and beyound to satisfy my buying experience needs. She even delivered the vehicle to my home with was a plus. I willl recommend her and Orlando KIA West to my family, friends and associates. Thank you everyone at Orlando KIA West and especially you Ms. Patricia Miller.

DaisyDiaz

11 de jul. de 2013

Ms. Gomez is very professional sales person, who present her company to the highest standards. She is more than an access to her company, it was a pleasure doing business with her.

Dai3

9 de jul. de 2013

Derrick is an AWESOME sales person very friendly and helpful. I came in wanting a Sorento, but left with the Soul. Derrick showed me the best deals and something that was in my price range. I thank Derrick so much, since this is my first car!

cindygines

9 de jul. de 2013

Gemoi was the sales consultant and he was polite and helpful. He never came across as smarmy or condescending. He strikes just the right balance to find out your needs and wants and his assist to meet those desires.Hamza was very nice and professional.

LindsayWood

9 de jul. de 2013

I had been in contact with Eric via phone for over a month before purchasing my 2013 Kia Soul. I happened to pop in to the dealer after work, 30 minutes before he was supposed to get off work and he stayed for an additional 3 hours to help me through the process. He was so supportive, patient and even worked to honor the original Internet price on the car. At no point did I feel pressured or mistreated during the process. Despite shopping with my husband and 3 young children, Eric and the other associates helped make the process comfortable and painless. Because I shopped late on a Friday and banks were closed, I was able to take the car home on a conditional contract without completing financing or putting down any cash. When I returned the next day, David was able to lower my interest rate to keep my monthly payment under my max while offering GAP coverage and extended protection on the car, despite my less than perfect credit. I would definitely recommend Orlando Kia West to anyone in the market for a new or used car. Great people, low-pressure and an overall positive experience.

Bschares

8 de jul. de 2013

The sales staff at Orlando Kia West were very helpful, efficient and knowledgeable. The salesman Anas Lazaar was great to work with. They explained everything and were very quick. They were also able to help me with financing with not the greatest credit. So far I am very pleased with my experience and think I have purchased a great car. The Sorrento is very comfortable, powerful and stylish. Thanks, Bill Schares

cielitolindo

8 de jul. de 2013

Gemoi was very helpful He understood my needs and he worked around them. I bought the car that I wanted. I feel pleased with the service.

Jfareaux

7 de jul. de 2013

I was very happy with going to the Kia. I love my new car. Scott was very nice and helpful. I geld I went to orland Kia .

carlitosjr

6 de jul. de 2013

Triple A Service. Alexandra Gomez customer Service & attention to the client was very special and she has excellent skills as sales agent and her treatment was smooth and easy going.

edgeoftech

5 de jul. de 2013

Came in to look at Optima. Settled on a used Forte. Nice guys, clean facility, good selection. Would probably buy from them again in the future.

karenjleel

5 de jul. de 2013

Buying a new vehicle can be stressful, but not at Orlando Kia west. Our salesman was Roberto. He is the best car salesman I have had in the40 years I have been buying cars. Not only was he knowledgeable about the vehicles I was interested in; He also had a real personality not the one for customers only. He was friendly and straightforward. It truly was a no hassle experience .My wife decided she wanted a red car and Roberto went another lot to get one, this was after we had already made a deal on a different vehicle. When the process went past lunch time Roberto drove to a Subway and bought us sandwiches, who does that now days. We spent a short time with Alberto to finalize paperwork and he made the process go so smooth. We drove home in our new car feeling great instead of that sick feeling like we've been had. This dealership and its employees tops them all. P.S. we were going to drive back the following day ( 50 mi ) with a cashiers check when AlexandraGomez showed up with an overnight prepaid ups enveloped. Thank all of you so much. Lee and Karen

CDoctorJ

3 de jul. de 2013

Gemoi was very courteous and knowledgeable. He didn't push but allowed me to make the decision. He assisted in the deal and got the ball rolling. It was a pleasure to work with him.

shortytiger

3 de jul. de 2013

He was the most pleasant person and very patient in dealing with the whole family he was very confident and he is some one who will build a great relationship with the person he is dealing with very explanatory on every move I LOVE my waiting time it did not even feel like all day Thank you for your Great service.

migrom01

2 de jul. de 2013

Got a great deal, salesperson was exceptionally professional. Very knowledgeable, explained everything very thoroughly, and clearly. It was a very enjoyable and pressure free experience.