Chad Jensen

1 de oct. de 2020

Sebastian was up front and honest about everything . He did exactly what he said he was going to. We bought 2 vehicles at once and everything went very smoothly. I'm keeping an eye on his inventory looking for another one. Will absolutely do business again. * update we are up to 7 vehicles and not one issue *

Randy Pfab

15 de feb. de 2013

Took red-eye bus to Chicago. Was great of Sebastian to pick me up from hotel. Drove me to a lot with an alley entrance. Vehicle was covered in snow, Office was a shed which looked a homeless person was living in it. As I drove away, immediately heard problems with suspension and steering. It was raining later in day and wiper blades (all three=SUV) were torn so bad could not hardly see. Spent $60.00 on blades before I could even drive 4 hours to get home. Once home, CD player was inoperative, noise in suspension was getting worse. Had local dealership do Inspection on vehicle, they COULD NOT EVEN RAISE VEHICLE. The frame was so rusted it had holes you could put your hand in. The frame literally crushed when they tried to lift it. The frame was rusted so badly that the right side rear lower control arm mount was pulling away from frame. I asked Outback Auto to return my money and I'll get the vehicle back to them. They offered to reimburse $500 when the cost of the frame and supplies alone is nearly $6000 plus labor. I even offered to take $1000 less than I paid just to get out of the deal. They offered no recourse and basically TOLD ME THAT IT WAS MY PROBLEM, THEY WILL NOT HELP, DEAL WITH IT. I DO NOT RECOMMEND ANYONE BUY FROM THIS COMPANY. YOU WILL GET SCREWED OVER. IT COST ME OVER $7000 FOR A VEHICLE WHICH I CANNOT DRIVE AND JUST SITS IN MY DRIVEWAY.

John Noltz

10 de nov. de 2014

Wonderful experience. I flew in from Los Angeles to pick up a BMW Roadster, car was exactly what I expected. Drove it back over 2000 miles. excellent :)

Karen Jacobs

29 de ago. de 2017

I'm from Cleveland Ohio. Purchased 1st 2007 Dodge Caliber in 2009. Purchased my 2nd 2010 Ford Focus in 2012. Each time flew to Chicago was picked up by Sebastian. Who cares about appearances of brick & motor. The car is what I'm buying. I will be buying a car from him Again. Perhaps 2018. Around February. I'm working a 3rd. Part time job. To Save up.

Delac Barbouche

9 de oct. de 2014

I bought a used 2004 Subaru outback. I agreed to pay the asking price provided the car was mechanically in top condition. Sebastian over and over assured me that the car was in great shape and had it serviced by his mechanic before I took it home. After I drove it home, I started noticing an oil leak first, then a coolant leak. I took it back and Sebastian's mechanic assured me that it was nothing. I took it to my Subaru dealer and he found a leaking head gasket, leaking radiator, loose ball joints & more or about $3500.00 worth of damage. Sebastian's answer is that I bought a used car and that he would help me fix the head gasket for an additional $1500.00. I will never buy a car from this person because he hid the head gasket defect.