Mike Merendino

8 de abr. de 2021

2021 - At the collision shop - Donnie Gray and the team are top-notch! Always make it easy for the customer - 10/10 would recommend! I always receive great service from P&W - I've purchased my cars from them since 2003, largely for that reason. Recently I brought my car in for repairs and Donnie Gray exceeded expectations. The service department performed great work & my car looks like new. Donnie is great to deal with - P&W is fortunate to have him as their face to the customer!

Benny C.

25 de jul. de 2021

Had a wonderful car buying experience thanks to Chris (Client Advisor), Dave (Finance Manager) and the rest of the P&W BMW team! Chris helped me spec out and secure my perfect car and Dave was very transparent and straightforward throughout the entire buying process. I was provided with an ample amount of updates while waiting for my car to arrive and the dealership even sent me a video of "The Beast" on the day of delivery. I would highly recommend stopping by P&W if you're in the market for a new or used BMW!

Benjamin Schell

25 de ago. de 2021

My initial car buying experience went well, however the dealership promised to repair small ding and dent for the first year of ownership for free and did not honor that promise when we had a small ding about 6 months later. I can't help but assess that the customer experience is different when you are not coming with your checkbook. I am glad I didn't buy any sort of additional warranty or protection plan as I am not sure how easy it would be to get them to honor it when the time came.

Austin Devore

2 de jul. de 2021

Audi A4 owner who had some serious scratch damage to the hood/side panels of the car. Audi Pittsburgh recommended I visit the PMW BMW group for their collision service & boy am I glad I did. Donnie Grey was super helpful and fun to be around. I was previously quoted 1-2k for a repaint & Donnie had my car looking BEAUTIFUL after a wet sand saving me hundreds if not a thousand...Visit these people for any detail/collision service & ask for Donnie!!

K PR

17 de ago. de 2021

The collision center staff did little to make sure my experience with P&W is positive. They made no assurance that the reservations she made for a rental car went through and stated they knew there were multiple issues for P&W customers resulting in no rental car being available at the time of their collision appointment. I wasn’t called back and had to hunt down staff to get answers. My experience was the total opposite at another dealer. They were thorough, friendly, and made me feel valued as a customer.