bobh

15 de ago. de 2016

Recently had a great experience dealing with Lamont Dean at Pacifico Mazda. He wasn't at all pushy like salespeople at other dealerships we visited. He was super communicative. I would gladly recommend him and/or buy another car from him.

Rodney Elam

15 de ago. de 2016

We recently purchased a Mazda 6 from Lamont at Pacifico. His sales expertise cannot be matched. He knew every detail about the vehicle and helped us get the best finance package availiable. Thank you Lamont, Mike, and sales managers Brian and Chris.

Yoly2027

12 de ago. de 2016

Jodi delia was the agent that helped me through this purchase she was amazing. Very knowledgeable bout everything friendly anb made me very confortable throughout the whole process. I am vey satisfied in overall. Jason oquendo also help me with the process and set a nice deal for me. Thank you guys

ashleyclosson

1 de ago. de 2016

Jodi was very easy to deal with and I will be referring people to her without hesitation! She was prompt to get me answers to the 100 questions I had. I didn't have to do anything because she took care of it all.

Mrs. Johnson

31 de jul. de 2016

I had the best car buying experience at Pacifico Hyundai. My sales professional name is Reginald Jefferson he made my car buying experience easy and pleasant. All of the staff I came in contact were helpful. Thanks Chris Harmon and Jason Oquendo. I will definitely be back again.

mmcapone

30 de jul. de 2016

As always the team at Pacifico were great! They made sure to go over everything about the car and get me out the door quickly and in the vehicle I wanted.

andrearayee

25 de jul. de 2016

If you are anything like me, you DREAD car shopping! Especially when you are unsure of what you want and don't feel like being hassled by the sales people. I must say meeting Gregory was one of the most pleasant experiences I have ever had car shopping!! Gregory was the friendliest and most genuine people I have ever had the pleasure of dealing with while shopping for a car. I highly recommend him to anyone needing to car shop. He was so patient and dealt with me and my tight budget trying to find the perfect fit. He truly was amazing. If you want a great experience, go see Gregory!!!

JDMazda3

25 de jul. de 2016

Cynthia was great and set my appointment for me. I knew what I wanted and what my budget was, and luckily, they had a great fit for me that Jason suggested. Greg -who was very charming and accommodating- showed me the car and its features. Brian worked up numbers for me including an extended warranty that were well within my budget, but I still had to think about it. The next day, I had made my decision and made plans to meet Greg to finish the deal. He was super helpful in letting me know what information I could provide in advance to expedite the process once I arrived. Greg was ready for me when I arrived at the time we scheduled. The finance manager, Ed, had things squared away and ready for me to sign. I would highly recommend Greg as a salesperson and the rest of the team involved. I love my new (to me) 2013 Mazda3i GT!

temple

24 de jul. de 2016

just a quick note to say above and beyond the call of duty that jodi delia will go for a sold customer from 2 years ago!!

louis peng

23 de jul. de 2016

Susan was wonderful to talk to. She builds good relation me and I got to know her as a person and a friend.ThanksLouis Peng

Twan

20 de jul. de 2016

After visiting several other dealers in the Philadelphia region i went to Pacifico to buy an used car.All the staff were very friendly and helped me out to find the car i was looking for.When at first i couldn't find exactly what is was looking for they did their best to come up with alternatives and ways to fulfill my needs.The buying proces went very smoothly and they explained everything i needed to know.I definitely can recommend this dealership to anyone looking to buy an used car.

Bbennett17

14 de jul. de 2016

I have been contemplating buying a car for over a month. After carefully researching dealers for specific cars, I stumbled upon Pacifico Mazda. Pacifico provided me with a great car and great sales representative. When you go , visit Jodi. She is amazing! She guided me through the entire process.

Delisha Renee

13 de jul. de 2016

Every one at Pacifico is an upstanding professional. They don't pressure you to buy anything and listen to all of your concerns. Martin was amazing and helped me find the best car for my budget.

AB

12 de jul. de 2016

Martin Ivanovich was great. He is so nice, caring, patient and knowledgeable. The process was easy and they worked with my credit score and since purchasing my vehicle my score has improved. I tell everyone if their going to buy a car, definitely check out pacifico ford!

DL

9 de jul. de 2016

Brought in exactly what I needed and it wasn't easy to find and still got mE the price I needed for my budget.Really made it work for me without any BS

Jshin

1 de jul. de 2016

Dear Michael Neidl, Thank you for being kind and helpful even through all the bumps (such issues in my license, insurance, and bank approval) that we went through for me to get a car. I felt like everything that could go wrong went wrong plus more but you kept calm and patient and always willing to help in the best of your ability. I never met a stranger that was do willing to go out if their way to be a help. It's just things that wasn't required of you as a car salesmen. But you went above and beyond to help as if I was a friend. I truly appreciate your generosity through all this and I know that even these small acts of kindness will go take you a long way. You'll make it big. Keep doing what you do. We need more people like you not just in the car industry but in this world. People that help others. I'll remember you for a while. Thank you again Mike,

J_Furber

21 de jun. de 2016

I'm the fourth person in my family to buy a car from this dealership, and since my father first dealt with him, am now the latest to have asked for him by name. Courteous, knowledgeable and just an all around great experience in dealing with him.

k.paige622

2 de jun. de 2016

Extremely courteous and patient with me and my crazy 3 year old, would definitely recommend to a friend! My daughter left her favorite toy in the lot and he even made sure we got it back safe and sound!

Anlopez14

31 de may. de 2016

I walked into Pacifico Mazda and was greeted by Jodie D. who is an amazing sales person, I explained to her what I was looking for and she assisted me in what would work best financially and she was very knowledgeable of Mazda! If you want to buy a car go to Pacifico Mazda and ask for Jodie. I'm telling you, you will not be disappointed. Thanks Jodie

Ravedwave

30 de may. de 2016

from sales to service pacifico has it all. jodi and lisa helped me during a stressful event and even brought me to a smile when i was sure things were a mess ahead. i thank them for all they do.

LovGenis

28 de may. de 2016

So I gave the reason why I gave them a five star rating because everyone was so helpful when I was getting my car I mean they help me set up my blue link you know I may may help me with everything you know help me set up my Bluetooth for me not only Susan but all of the sales people at Pacifico with that help me with the prom the head while I was setting up my senses you know for blue link that's where are you

Quise1979

23 de may. de 2016

My experience with Pacifico Mazda was certainly an unpleasant experience and I left highly disappointed and quite sadden by the fact that Jodi Delia and her manager Brian Green were unwilling to work with me in purchasing the CX-5 Touring.First and foremost I had originally requested my sales person to be Lamont Dean as I read his reviews and was also comfortable with the fact he had 20 years experience. I was in contact with his Internet Sales assistant Cynthia Crum in which her and Lamont sent me several back and forth emails confirming my needs in a car as well as confirming my appointment with LAMONT DEAN. I had even called the day of to confirm my appointment and Jay which I believe is the manager said it was ok.When I arrived to the dealership with my boyfriend and his mother who I may add were potential car buyers as well; I was greeted by sales associate Jodi Delia. I stated that I had an appointment with Lamont Dean, and I was told that Lamont took a personal day off and she would be able to assist me. I was a bit peeved, however, when seated at her desk I asked her why no one told me that I was NOT meeting with Lamont. Jodi smiled and did not answer my question and stated she is here now and she can help me just as well. After traveling from Northern New Jersey I figured I might as well work with her.The profiling and test driving experience was fine. It confirmed why I wanted to purchase the 2016.5 CX-5 touring. Jodi was engaging and accommodating in that sense. However, once we got to discussing the price there really was no engagement. I was shown the numbers and my boyfriend and I did not agree with the sale price number given and asked Jodi to work with us and meet us in the middle disclosing a counter price. After all the #1 reason why people dread going to the car dealership is because of the negotiation process. Which there was none!Jodi's manager Brian Green came to speak with us where I was under the impression he would be more flexible with the stated price, however, he was not. Instead he stated that the price given was the lowest price he would go and showed us different websites etc. In which I was uninterested. However, since he was into showing me websites I showed him a website of a competitor dealer site that had the price of the same car much less expensive than what he was offering. I asked the manager again if this was the lowest price he was willing to go and he agreed it was.I was hoping that day to walk out the dealership completely content with my purchase price and driving off the lot with my new car. Instead 3 potential car buyers exited the building extremely unhappy.

Bencardell

29 de abr. de 2016

No pressure, nothing but helpful, and a fair price. What more could you ask for. Greg and the sales team were great! I would definitely go back.

Cyberjazz4u1941

27 de abr. de 2016

Kevin worked at getting me into my new car like I was a close family member. We had ran into a little misunderstanding, but Kevin, knowing my heart was into that car, illuminated any misgivings I may have had and won over my confidence. I am now the proud owner of a Ford Festa, and a new family member for-life, of Pacifico Ford/Mazda. Thank you very much.Tour'sJohn Latimer. Philadelphia. Pa.

eve725

25 de abr. de 2016

Lamont Dean and Jason Oquendo worked as a great team to match me up with a car that suited me personally and financially. They helped me to get out of my 1998 Dodge neon and into a 2014 Mazda and I am loving it:).

Sorento

19 de abr. de 2016

Like to say Tyree was super professional and aimed to please. My husband and I were looking for two SUV's and he delivered. We're very satisfied with our selections and pleased that our sales guys answered all of our questions. We know where to go when we need to purchase another.Thank you

anzmazda

17 de abr. de 2016

Was introduced to Jodi upon entering the dealership and worked with her throughout the entire purchasing process. She gave useful advice and even discouraged going with a higher priced vehicle that didn't fit our needs, which was a big plus to see. Cynthia helped me work on getting online pricing for different options and Brian helped get my old Mazda turned in for a decent price. Bonus: after I purchased the new vehicle (CX-5) and drove home, I realized my sunglasses were still in my old car's visor. Jodi went over to another building, found my car, picked them out and held them until I was able to get them the following week. Things like that go a long way and I would recommend Jodi and the dealership to any who wanted to purchase.

Muhammadmazda

9 de abr. de 2016

Roy was excellent explained the cars i was interested in very well to me. Helped me save money and got me a great price. Amazing guy right here will buy all my cars from pacifico mazda. Put me in a wonderful car

KATFamily

8 de abr. de 2016

I'm a first time car buyer and he did a terrific job helping my husband and I. I didn't feel pressured to choose a car yesterday but he made us feel real comfortable while at the dealership. He was patient and attentive to our needs. He also assisted us with finding someone to help us to get car insurance, and she too did a wonderful job. If you want someone who is truly there to service you, who is funny, and makes the whole process run smoothly, Please ask for John DeCarlo!!! I can't wait to work with him again.

Lsample113

7 de abr. de 2016

We absolutely loved Jodi, she was the best!!!! She was upfront and honest and answered all the questions that we had. She is very knowledgeable not to mention she was the sales person of the year!

mazda16

6 de abr. de 2016

Gregory Glascoe and the finance team did a great job with my trade in and purchase just in time for Christmas! Would recommend him to anyone. Thanks

Madison N.

6 de abr. de 2016

I bought a used car from Pacifico Mazda and had a wonderful experience. Reggie Jefferson was incredibly kind and easy to work with during the negotiation process and successfully obtained the deal I was looking for. The customer service was excellent! He even ordered me a owner's manual for the vehicle when we discovered it was missing. I also had a lease I was turning in a few months early from a different dealer. Pacifico covered my remaining payments with no issues and took care of turning in the lease for me. I love my new Jeep and couldn't be happier!

sstiles

4 de abr. de 2016

This was my second car, and I was extremely nervous. Jodi made me feel very comfortable with making my car selection, for she was very personable and very knowledgeable of all my choices. She made me feel like family. She provided straight talk with me, which I appreciated and explained everything in detail. She made sure that I left the dealership satisfied and I truly am. Thank you so much Jodi. I'm happy to be apart f the Pacifico Family.

Carol Sam

1 de abr. de 2016

A huge thank you to Jodi for making my car buying experience a great one. Jodi showed outstanding customer service, caring and thoughtfulness during my time at Pacifico. She explained all details and options that were available, made me feel at home with a warm smile and coffee and did not pressure me when I was unsure of the car and gave me an opportunity to research and return to buy the car. Also add that Jason in the finance dept. was a great help is explaining additional warranty options along with no pressure to purchase. Pacifico has an outstanding team that I was very luck to work with. I will also be sending our company over to Pacifico for our next company car. Thank you once again! Carol

Cheri

29 de mar. de 2016

This was my first time with Pacifico. I had excellent service from Chris who was online, Earl and Leroy Eady from walking in the door to when I left. I purchased a Ford Focus Se and I could not be more excited. Thry took great care with me and followup to make sure I am happy. I will return to purchase another car.

Mazdalover!

22 de mar. de 2016

Just brought a Mazda 3 from them. Cynthia gave me a price by email & they stuck to the quote. Reginald was very helpful too. Did not try & push me to buy additional features such as gps, extended warranty. Very friendly people & try to make car buying experience as painless as possible. I was in a hurry to buy a car & they understood it. I am not giving it 5 stars because my new car was not properly cleaned (just minor dirt) & the whole process took me 4 hours to drive out with the car.Overall I would still recommend them !

LeroyE

14 de mar. de 2016

Leroy made buying a vehicle (or 2) as pleasant as possible. he continued to keep us updated throughout the process providing expert advice. Thank you!

Alberta

9 de mar. de 2016

This is my 3rd lease from Lamont and I am extremely happy with my new Mazda 3i Sport! The entire dealership is just awesome! I would definitely recommend Lamont and Cliff Johnson anytime - just so ridiculously friendly. And it's genuine. They should both teach customer service!The fact that Lamont, Cliff and Brian Green are still with Pacifico after all these years speaks volumes for the dealership. Thank you! Now, if you could just make the process shorter --

E

8 de mar. de 2016

This is my first purchase with Pacifico and from my experience it wont be my last!. Lamont was straight forward, honest and made the whole process enjoyable. Lamont, It was a pleasure working with you and the whole Pacifico team. Thank you again! - Eric

Ravedwave

4 de mar. de 2016

this is the 3rd mazda i have purchased from pacifico but my first from a talented lady named jodi. she was happy and easy to work with. although the process was long, jodi made it seem like it was moving along at a comfortable pace. go see jodi!!!!

Michaelpatton2001

3 de mar. de 2016

This is my second car from Pacifico, first with Lamont. Lamont was easy to talk to and deal with. He was straightforward about their inventory and pricing from the get go. I would definitely see him again for my next Mazda. My only complaint was how long the paperwork took to finish. But having worked in a dealership, shame on me for thinking I could get in and out quickly on a Saturday :). On the plus side, they have complimentary soft pretzels in the waiting room if your tummy starts grumbling while waiting

mmmmxxxx

14 de feb. de 2016

From the time I contacted Jill to shaking lamonts hand after i paid for my 2016 mazda 6 .touring and drove away smiling , it was the easiest ,stress free purchase and best price i ever had on a new vechicle, Jill + Lamont were great to work with , always followed up on questions or quotes , there was no bs or haggaling , they gave me the best price in the area , with all incentives ,and trade in value it was so stress free i felt like taking a nap in showroom ( felt very comfortable there) . manager was nice too. talked to lamont about other things in life not just car purchase (were the same age ) so something in common .that s about it , would definitely buy here again ,take care lamont and Jill thank you again Max L Joung

Katief

9 de feb. de 2016

My experience at Pacifico Mazda, more specifically with my car dealer, John DeCarlo, has been stress-free, easy & fun. John is a great guy and I didn't feel pressured into buying at all. John made certain that I was in love with my Mazda 3 so many tests drives were had.l!! John is easy to talk to & I didn't feel intimidated when asking car/car sale questions (I'm not car literate at all). He always kept a smile on his face and continued to answer whatever questions I came at him with. I would recommend John and Pacifico Mazda to everyone!

Madridgirl

5 de feb. de 2016

I had a great experience with Pacifico Mazda. John Decarlo was exceptional. He guided me through the whole process and he took the time to explain everything to me. Jack Kettell helped me with the financing process. He was exceptional. He took the time to explain every detail and he was really easy to follow and very friendly. This was my first car purchase and I totally trusted him with all the financial information. No one pushed me to make a sale, they actually gave me some time to think about it and decide if I wanted the car. Jason Oquendo was also great. He offered me to drive the car for a couple of days to decide if I really wanted it. That meant a lot to me because I was able to see how the car would perform on my day to day. They also got me a great deal on my interest rate for the car loan. I will definitely buy my futures cars from them. I would 100% recommend Pacifico to anyone looking for a fair treatment in the sales process as well as in the financing process.

SKJenkins

30 de ene. de 2016

I brought my Mazda3 in for an oil change and to have some recall work performed on a Saturday (without an appointment) and I was in and out. The gentleman behind the service desk was very courteous and helpful and it was refreshing to receive such wonderful service. So refreshing that it motivated me to tell the world that when people love what they do and are good at it, the end result is perfection. I will definitely be a repeat customer.

DonShappelle

26 de ene. de 2016

John DeCarlo was an exceptional sales representative and treated my wife and me with respect. He answered our questions thoroughly, was engaging and a pleasure to deal with. He allowed us to keep the car overnight so that we could make sure it was suitable for our needs. Due to the snowstorm, John advised us to hold off on finalizing payment for the car and wait until it was safer to travel. It was a great test of our new vehicle, to have it in the snow, and confirmed that we made the right choice. Thanks for everything, John.

Davidkerns

18 de ene. de 2016

I am from out of state here visiting a friend. I had my sisters car and it was acting up my friend referred me to pacifico, I called and after being thrown all over I got lisa's voice mail after 10 minutes she called me back. She was very friendly and took the time to listen to my concerns. She scheduled me asap when I came in I was greeted by a friendly bubbly face and it was Lisa. She assured me that my sisters vehicle is in the best hands and they will get down to the issue. This was the first time I was at this dealership, and let me tell you Lisa is wonderful. She took the time to go over somethings with me , I was there for at least two hours but she made sure she came out to me to let me know that my vehicle was still in shop and that Cliff will be out to talk to me. Wow talk about customer service, all I will say walking into a bubbly kind caring concerned person made me feel very welcomed. What a team

Phillyceleste

10 de ene. de 2016

Lamont sold me my first Mazda yesterday and it was a great experience. He got us the deal we wanted and the car we wanted. He was very personable and friendly and didn't rush us out, took his time explaining the ins and outs of the car and the process and even offered to help us order takeout food while we were waiting. Great test drive experience with him too! Everyone at Pacifico Mazda that Lamont introduced was very nice too!

Sarah L

6 de ene. de 2016

I recently had urgent need for a new vehicle after mine was totaled in an accident. Not knowing what kind of car I wanted (besides narrowing it to a short list of those with top safety ratings and manual transmission), I dropped in to Pacifico Mazda to check out a few of their models and arrange for a possible test drive. Kevin was a delight to work with - very knowledgeable, thoughtful and attentive. He helped me test drive several cars over the course of two days, and was very focused on ensuring that I was finding something I was comfortable with. Definitely ask for him if you visit!

RustyJay

2 de ene. de 2016

From the moment I first walked in the door, Jodi Delia warmly greeted me and then worked hard and helped me buy a beautiful new Mazda 3. I must admit, I can be a challenging customer, but Jodi was extremely patient, professional and very proficient in her job. She took me on multiple test drives, answered all my questions, and stayed late with me, making my purchase a very positive experience. Brian Green was also very helpful and personable in working with me on the final price negotiations and making the deal happen. When it came time to process the sale, set up my new insurance, car registration, etc., Jodi handled every detail swiftly and smoothly. She was just amazing and added lots of personal and friendly gestures that went well beyond my expectations for a sales person. Ed Dunning, in the Finance department stayed late, despite not feeling well, and finalized the paperwork and answered all my questions .Pacifico Mazda/Hyundai is a great place to buy a car. I'm sure the service experience will be just as good, or even better!Thank you Jodi, you're the best!

Matt T.

31 de dic. de 2015

Lamont well exceeded my expectations. He got me the car and price i was looking for and had me in and out of the dealership in a timely fashion. Great experience over at Pacifico Mazda, highly recommend.

jamsck

31 de dic. de 2015

Our 4th Mazda, 2nd (in a row) from Pacifico Mazda. Did my research, pricing, and shopping online and Pacifico had the best offer going. Also, the only dealer around that had our model in stock. Quick response from Marcell Williams outlining all available discounts and incentives. Once there, Lamont Dean was very open and personable, took his time to explain aspects of the vehicle, and listened and worked hard to get the best financing rate and payment per MY terms. Second time I had a very good experience purchasing a vehicle from this dealer.

mason1998

31 de dic. de 2015

I purchased my 3rd Mazda 6 from Pacifico. Lamont Dean sold me my first and third car (the 2nd car was totaled in an accident). He was professional salesman as expected and made sure I got a great price and car payment. If you are interested in purchasing a new car Pacifico Mazda and Lamont is the place to go!!!!

Suzi_9501

31 de dic. de 2015

I am not one to write reviews but I had to commend my salesman at Pacifico Madza. I walked in looking for a specific car I saw online and walked out with it. Lamont's customer service is as good as it gets! If you are looking to buy a car, I suggest going to see Mr. Lamot Dean. He is the best at what he does! I am very satisfied with my purchase and will be going back to him, to purchase my next car. Thanks Lamont!

patterson1982

31 de dic. de 2015

I just recently purchased my 2nd car from Pacifico Auto Group and I couldn't be happier. Not only with my new car, but the purchasing experience was a pleasure; due to my salesman, Lamont Dean. I purchased both cars from him, and without a doubt I will be purchasing my future cars from him. Anytime a salesman calls you not only to make sure your happy with your purchase, but to just check on you as a person and the well being of your family tells me he truly cares for his customers. I cant say enough about Lamont Dean and the pleasant experience I had at Pacifico Auto Group. I recommend anyone in the market for a new vehicle to go to Pacifico Auto Group and ask for Lamont Dean. You will not be disappointed!

dhanna24

31 de dic. de 2015

This is my second Mazda I have purchased through Pacifico in Philly, the sales people were great, Lamont helped me find my car within minutes! He also helped me get a great price on my first new car I purchased on my own and a great insurance rate! I would recommend Lamont and Pacifico Mazda to everyone! :) They're the best!

Mazda6er

28 de dic. de 2015

Mike was courteous, easy going and a pleasure to deal with. He listened and let us browse with ease and comfort. He followed up after the sale which was a pleasant surprise to make sure all was good. Brian the sales manager was also very helpful as he supported Mike in meeting my budget. I feel like my experience was both pleasantly professional and personal.

RC50

18 de dic. de 2015

Perfect all around, my sales person, Jodi Delia was kind and low pressure. Everyone there was nice and they really wanted me to be happy with my purchase. The financing was easy and there no pressure to add extras. I love my Mazda 6 and this is my second car I purchased from Pacifico.

Me

15 de dic. de 2015

Courteous and respectful group of employees, from the internet saleswoman, Cynthia Crum to the showroom salesperson, Roy Ruttenberg, to the manager Chris. The price I paid for the vehicle was far better than any other dealership I contacted.

Louv

10 de dic. de 2015

Went to Pacifico Mazda with my son to buy a used Mazda 6, Lamont Dean was my salesman and could not have been happier with how the process went. Lamont went over and above what was expected to make sure the car was in peak condition, and safe for my son to drive. A great experience, with a great guy.Lou

NJCX-3

7 de dic. de 2015

I shopped around to multiple mazda, chrysler, and autolenders before LUCKILY finding Pacifico Mazda and Lamont Dean. They gave me an amazing price on the new Mazda CX-3 and a great deal on my trade-in as well. Lamont is a trustworthy salesman who is looking to help you out in the best way possible.

BMKeller

4 de dic. de 2015

Today marks the day of my family's second car purchase from Pacifico Mazda. While that may not sound like a big deal, let me add that we have NEVER returned to a dealership as a repeat customer before coming across Pacifico. Why you mask: it's simple. At no point, did we ever feel pressured or hustled (unlike every other time at every other dealer we've been at to date), and right upfront the sales price the quoted for our new car was exactly what all my research said would be a fair price to pay my Mazda 3 (ok, more like it was a fair price BEFORE the Mazda loyalty rebate made it even better). John DeCarlo even talked me out of a more expensive trim because I obviously didn't need the bells and whistles. Only a class act does that. Lamont Dean even came over to personally introduce himself to me because I couldn't be there when my wife bought her car from him last year. And Brian Green just made everything go by as smooth as possible (funny guy too).Seriously, if your ever in the market for a car sold by the Pacifico dealerships, do yourself a favor and go visit: you won't regret it.

gall

30 de nov. de 2015

Mike was great in every way possible, and was a great guy. The sales progress with Mike was super easy. Again let me say Mike was great.

morgan001

23 de nov. de 2015

If you are looking for a stress free car buying experience, with no pressure and lots of experience Pacifico Mazda is where you need to be. I bought my brand new Mazda CX-d which I love on 11/21/15. Roy was the best agent I could have asked for. There was no pressure and he made sure to accommodate my every need and would I could not get right away he made sure that there was a work around for me. This was by far the best car buying experience that I have experienced. I love my CX-5!!!!!!!!!

Love My CX5!

16 de nov. de 2015

Jill and Lamont were absolutely wonderful. Upfront, honest pricing. No ridiculous tactics to lure you in for high ball offers. These guys are willing to work hard to get you the car you want at a fantastic price!! Highly recommend!!

dpteplick

13 de nov. de 2015

Jodi is great, very helpful and attentive to all of my needs. You should have more female sales people as women are the best communicators!! I also spoke to several other people at the dealership and all were very pleasant and helpful. Loving my new car, thank you all

Lindsey719

9 de nov. de 2015

Jodi is truly the best. My first time leasing a car and she has made the process so easy for me!! I 100% recommend her.

Mcs93

6 de nov. de 2015

Went in because my wife needed a new car. She does not drive much so we opted for a lease. We worked with Ed Jess. He was very helpful and was easy to get along with and not high pressure. The final numbers were very equitable and we were treated very well.

eharper52

2 de nov. de 2015

Gregory Glascoe takes the anxiety out of car buying. Thanks to him, I bought the best car for my needs and personal taste. Additionally, I am confident that I was treated fairly . From the start, he discussed several make and model options with me, pointing out key features and key differences. I test drove the cars we discussed and found his professional approach perfect for making a rational and informed choice that was free of pressure. He stayed in touch with me as I continued to research the cars and contact other dealers. Even then he was helpful but never overbearing. In the end, there was no contest, Gregory was the most helpful and offered the best deal including the prospect of car maintenance at a customer friendly dealership. Five stars!

Tattoo-Al

28 de oct. de 2015

I must say that I was very, very impressed with how courteous, friendly and knowledgeable the entire staff was at Pacifico Mazda!!! They spent a great deal of time, not only finding the vehicle that best suited my needs, but thoroughly explaining my financial and warrantee options! I could not be more pleased and would highly recommend Pacifico Mazda, and especially the gentleman I dealt with, to anyone!!!

idrake

27 de oct. de 2015

I have been a customer of this dealership for almost two years. The service staff is always courteous and provides top notch service. The staff keep you informed and all my routine appoints have been quick as well. Keep up the good work.

Shu8810

26 de oct. de 2015

I decided to buy a used car as my first car in life experience. Initially I couldn't find the car I want but thanks to the manager Jerry's suggestion and arrangement I had Jodi to help and finally find the car which I'm happy with.

cindi222

25 de oct. de 2015

Clifford Johnson is very good at his job. He's easy going but very professional. The service to my car was completed very quickly. I'll be back for my state inspection next year.

Jackie33

19 de oct. de 2015

My experience was awesome in Pacifico... I wen for my second car and Jodi Delia treated us like family .. Help us so much that we left happy from there ... Thank you so much for all your help ...

foxxyb

18 de oct. de 2015

Didn't take very long. Good customer service .will be returning again. Thank you.cliffton was great with filling me in about my truck. Thanks

Barb1

13 de oct. de 2015

My whole car buying experience was a pleasure with my sales representative, Jodi Delia. She made me feel comfortable from the moment I walked in. She stopped at nothing until we found the perfect car and payment I could afford. I will definitely recommend Pacifico Mazda to others and will be asking for Jodi when I am ready to trade in for another purchase.

MKB

7 de oct. de 2015

Mr. Clifford Johnson was a joy to interact with. He is indeed an asset to your company. He provided excellent service. I'm not easily impressed but I was with Mr. Johnson. Awesome!

aishajdavis

2 de oct. de 2015

The service at Pacifico Mazda is exceptional every single time that I go to have my Mazda serviced. They are extremely fast, efficient, friendly, and always provide a comfortable atmosphere while waiting!

connieg

25 de sep. de 2015

My new Mazda 3 6-speed = GREAT! Mike was very easy to deal with, not too pushy and didn't try to B.S. me. He brought in the specific car I was looking for & I got a fair deal on both the new car & my Hyundai trade-in. So Mike gets 5 STARS. Jason Oquendo was also very nice and explained extended warranty options clearly. 5 STARS for him, also.However.....The face of the organization is the voice answering the phone and they leave much to be desired. It was obvious that one of these girls does not care about the person on the other end of the line. I was dumped into voicemails multiple times until I almost got rude. The people answering phones need to know Who is not working that day & tell the caller, Just because they are in a different building is not an excuse to not know who is on the roster on a given day.

rsm

21 de sep. de 2015

It was easy working with Ed on my new Mazda 3 purchase. He was attentive, patient, wasn't pushy and had good product knowledge. When the time comes, I'd buy another car from him.

matrix2235

20 de sep. de 2015

Reginald Jefferson was a A-Plus sales rep for me. He was professional and knowledgeable while assisting me with my decision and purchase at Pacifico Mazda in Philadelphia.

Don

15 de sep. de 2015

They are ready when you arrive for your appointment and you are in and out. Staff is well trained and helpful. Will answer any questions you might have no matter how simple question is. Clifford and Lisa are a joy to work with.Lamont is a good example of what a salesman should be like. Answers all your questions and let you know what you need to do in order to make a deal work. He goes the extra mile to explain the vehicle you're buying, how to financing will work and answer questions about the vehicle you picked I liked the fact that if he does not have an answer he will tell you ,but then go find the answer for you

kcolberg

14 de sep. de 2015

The office staff were very pleasant and knowledgable when helping me with my recall questions. I had a great experience and will return some day.

Harley0701

12 de sep. de 2015

Helpful, worked with me to stay in my budget , the whole staff was very nice and also fast service , my salesman explained everything to me perfect

NAP

12 de sep. de 2015

Every contact and service with Pacifico has been excellent except for one e-mail message I receiveda few days ago. It was a depressing notice which made me think there was a Mazda recall.It indicated it was very important I come in for service (and this was four days after I hadfour-month service by your service department. Whomever sends out the notices should be carefulof the wording used and to be sure of the client's service record before sending notices.Martin Brown

calvint22

7 de sep. de 2015

I've been dealing with Pacifico now for some years and they never let me down. From the service department with Clifford Johnson, who is #1 in customer service, the sales department with Reginald Jefferson, who was excellent and professional and Jason Oquendo the business manager, who was on point with the financing. Pacifico is simply the best place to purchase a car.

Browngurl

6 de sep. de 2015

I keep coming back to you Service Ctr because I am quite pleased.Cliff Johnson is a valuable asset.Give him a raise. I think that you have a wonderful employee.

Denise R

6 de sep. de 2015

Cliff is THE best! Cliff explains everything so you always know what's going on! Mazda really takes care of their customers.... Coffee and pretzels while you wait and free bbq the day we were there, too! Thanks!

Big rob315

4 de sep. de 2015

Service is great from the time i see cliff till the time i leave . Well informed what going on with vehicle . Would recommend service to any one

teresa11

3 de sep. de 2015

As always the staff are pleasant and helpful.In the waiting room there are magazines and tv which makes the time fly by.I never wait long for the work to be done which I love.

lizzi143

3 de sep. de 2015

never a problem with making a time for service, they always are Pleasant, and try and accomidate their patrons, they make you feel like part of a family, they explain what they are doing and what was done

Coleen.Murr

2 de sep. de 2015

Right from the very start, it was a wonderful experience. Jodi was friendly and the dealership was willing to work with me. They were respectful and understood my needs.

rfrain821

1 de sep. de 2015

Thank you to Tom Flynn, Jerry DeMary, Jason Oquendo,and Reggie Jefferson for the help in purchasin my new Mazda. As well as the trade in of my Hyunai.

Sida Srey & Kevin Oum

1 de sep. de 2015

First time buying a car from a dealership and it was the easiest process in the world. You basically sit there while they educate you and ask you questions and then our Rep, Jodi, asked us what we were specifically looking for and asked us to make a list of the features we wanted. Afterwards, she led us straight to the car we went home with! It was very straightforward. Jodi was very helpful and extremely efficient! She was very knowledgeable about the car we chose. Explained everything in detail and even helped us set up everything in our 2015 Mazda 3! I would highly recommend anyone going tl Pacifico to ask for JODI DELIA!!! ????

Sloper

31 de ago. de 2015

Firstly I would like to say thank you to Greg for his patience with me, I was not looking forward to the car buying process and he defiantly made it bearable and as painless as possible! I was referred to this dealership and arrived with hopes of getting a Mazda6 and that's exactly what happened! Despite a less than perfect credit score Greg was able to work with me and get me into the make and model I was after! A big thank you to everyone at Pacifico Mazda!

seeranose

27 de ago. de 2015

I have used Pacifico for more than 10 years - this car & previous car. Cliff has always been the greatest and most pleasant to work with.

Woody

27 de ago. de 2015

Service here has always been good, quick and friendly. They know my car. Cliff in the service department is always friendly and helpful. I trust that they don't inflate the needed repairs.

Rich8291973

24 de ago. de 2015

Jodi was great to work with. She took the time to show me every mazda 6 they had in stock. All of my concerns were addressed and had a price withing my budget in minutes. She even stayed late to get me squared away. Thank you very much.

Vaultdweller23

22 de ago. de 2015

Went in for a 5000 mile service and inspection, I was in and out with ease. Employees are very friendly and helpful. Good job, zoom zoom

Teacherat

20 de ago. de 2015

Because it was awesome they was friendly and attentive made you feel like you were old long lost friends can't wait to return for service in the future

Eren

19 de ago. de 2015

I never been to Pacifico, but Cynthia was very courteous and helpful on our conversations on the phone. Not pushy. I WILL DEFINITLY MAKEPACIFICO IN ESSINGTON AVE MY FIRST CHOICE TO BUY OR LEASE A CAR.

WilsterDude

19 de ago. de 2015

I haven't bought a car in about 15 years and I was not looking forward to the experience. But Greg Glascoe at Pacifico Mazda made it an extremely easy and pleasant experience--no hard sell, which I really appreciated. I also worked with Jason Oquendo, who was very pleasant and efficient. And I have to thank Cliff Johnson from the service department, who called back several times when I left a message asking for information my insurance company was asking for. Long story short, I would definitely recommend Greg and Pacifico Mazda if a friend is looking for a new vehicle. Thanks, guys!

Chrism6

18 de ago. de 2015

Made my buying experience very easy an stress free an got the car I wanted with no problem... An if your looking for a new or pre own vehicle try Pacifico Hyundai Mazda ford first.

PAUL WILLIAMS

18 de ago. de 2015

I was given a time to come in and the work was completed in a timely manner and I was very happy with the people that I dealt with I would recommend Pacifico Mazda 2ne1

Queen1221

13 de ago. de 2015

I really enjoyed my experience at the dealership. Jodi was very hands on and made sure that all of my needs were met. I would definitely recommend this place!!

Stase00

12 de ago. de 2015

While I had a lot of anxiety about purchasing my first car the staff at pacific made me feel extremely comfortable. Over the course of two days I was provided with exceptional customer service which ultimately made up my mind about purchasing my car. Following my purchase I had to come back to the dealership for minor service and that too was exceptional. The staff were friendly and willing to help which Is extremely important to me. I would definitely recommend them to family and friends. ThanksStacey S

Pam12345

8 de ago. de 2015

Got a very competitive online quote from Marcell and stopped in a few days later. Craig was my sales guy and he was great! Very professional and not pushy at all. I'm a single woman shopping for her own car and had a few bad experiences elsewhere. Everything was straightforward and I got the deal I wanted without hassle. We negotiated a little on the value of my trade-in and both Craig and his manager were respectful and upfront. Would definitely recommend Craig and the Pacifico dealership to anyone interested in buying a Mazda!

pacifico mazda

7 de ago. de 2015

MR. CLIFFORD JOHNSON IN THE SERVICE DEPT. WAS TREMENDOUS. HIS COOL ATTITUDE AND UPBEAT PERSONALITY WAS A BREATH OF FRESH AIR AS HE WAS A REAL PLEASURE TO WORK WITH.

polemale

6 de ago. de 2015

Good experience with sales representatives, Jodie and Ed. I didn't like only one of their managers. Price was reasonable. I like the car so far

aquacjp

4 de ago. de 2015

I found my car online and was very happy with the ease of navigating the website. Once I found the car, I was able to settle on a price in just a few minutes. I arrived by train from out of town and they had a car waiting for me at the terminal. At the dealership many of the employees stopped by to introduce themselves and thank me for my business, including Cynthia Crum the Internet Manager that I initially contacted. While I was waiting on paperwork the salesperson behind me made a sale and the emeployees congratulated the new owner. Everyone there was very professional even when no one watching. Even though I was buying from out of state, all the license fees, state taxes and other paperwork were all taken care of, which meant no trips for me to the DMV! I had a great walk through by Lamont Dean who also had a video presentation on his computer about my car. By the way, I also got a full tank of gas!

part~time

4 de ago. de 2015

I don't visit dealership often but at the end of the month I found myself in need of inspection on my mother cars. Knowing it would need work I wanted to take it to someone who knows the car wells, so I called Pacifico Mazda Cliff got the car in the next day and got my mother back on the road safely. Thanks Cliff, keep up the good work!! We will be back..

Brian369

3 de ago. de 2015

Cliff is an absolute pleasure to do business with; very friendly, knowledgeable, and professional.Service was quick, thorough, and expertly done.Thanks Cliff & the Pacifico team!

railmaster

3 de ago. de 2015

. The service is great. Clifford really does a great job calling me by name when I call for service that is important I am very pleased.

Kimberly1

31 de jul. de 2015

I purchased my vehicle with Randy Childress who works at the Ford store. He was very helpful during the whole process and is still very courteous to work with since the deal has been made. I have received multiple emails reminding me of services and discount offers that I can use for my vehicle. I would recommend Randy to anyone that I know purchasing a vehicle and will only look to him when I am in the market for a new vehicle. Thank you Randy and the Pacifico team for making the car buying experience so easy.

jeff

30 de jul. de 2015

Friendly, stood by their internet price, really worked to get me a car with the options I wanted in the color I wanted for the Price I wanted. The salesman and sales manager that I dealt with were first rate. A major improvement over the other Mazda dealers I had dealt with prior to coming to Pacifico.

Rgb60

30 de jul. de 2015

Had a headlight out and was concerned that I already replaced it about a year ago at a tire store and wanted a dealerto do it to see why. Could not make it up to the dealer I regularly use so I called Pacifico and they fit me in. Was pleasantly created and the service was outstanding. They even found out why my bulb went. The previous shop broke the clip. Now I need to get this taken care of with them. I cannot express the gratitude I have and will definitely return for routine maintenance on my cx7.

Amwilson

29 de jul. de 2015

I spoke with Jill Dawson online who had given me the a lower quote than any other dealer around. I set up an appointment and was greeted by John. They had my car out front, ready for me. I chose to buy the car and John was good, not too pushy but still knowledgeable. I had to return back a few days after my purchase to complete the financial paperwork and John came in on his day off because that was the most convenient day for me. When I needed to complete the financial paperwork, I had the pleasure of dealing with Ed. He was very personable and just wonderful. I would highly recommend John and this dealership.

StylinAtPenn

29 de jul. de 2015

I cannot say enough about Cliff! He is the bomb! There is no other place I take my Mazda3, am thrilled to be taken care of by Cliff.

Michele70

27 de jul. de 2015

This is the best dealership in the area. All customers are treated with respect and it is just a great environment to conduct business. (Extremely professional, friendly and knowledgeable)

Jfrog

26 de jul. de 2015

Awesome experience, Cliff & team are great to work with!!!! Attentive, informing, and extremely reasonable!!! I know I will always receive the best service at Pacifico!

NP325

25 de jul. de 2015

Knew which car I wanted when I walked in, had good idea of price after using TruCar app; got an even better lease deal than I had expected within two hours of walking in the dealership. So great to have Jodi as sales person; I can't recommend her highly enough.

strumpf

24 de jul. de 2015

always attentive and thoughtful--customer service is central. whatever the concern, one is listened to. and everyone is very friendly--know your name, welcome you back

Zoom zoom

24 de jul. de 2015

True to their word finished within an hour. Cliff was very friendly and made you feel like an old friend and efficient. The pretzels were good too!

Alicurts

23 de jul. de 2015

After a long debate over whether or not I wanted to purchase another certified pre-owned vehicle, I decided to try Pacifico Hyundai/Mazda. I personally know the sales person who assisted me with my purchase and he took the time to explain what was available & the prices, We took a test drive of the vehicles that I was interested in and I was sold. I knew what I wanted to spend & there was no pressure involved. After explaining my time constraints & making my decision, the finance manager had all the paperwork prepared when the time came for me to complete the purchase. I would definitely recommend this dealership to my friends.

Ricks

22 de jul. de 2015

We took our car for service and Cliff was very helpful as he walked us through what needed to be done for the repair; even letting us know that we could page him when we were ready to discuss our results. When we decided that we would prefer to trade the car in, he graciously referred us to the Sales Department and they kept my car for over a week for no additional charge, as we worked through the sales process.When we walked into the service department after 7pm, John did not hesitate to serve us. He patiently waited as we tried to figure out what we wanted to buy. We took a few days to make a final decision, but he was very pleasant througout the entire process, and worked to get the deal that would fit us best.

Lynn001

22 de jul. de 2015

the visit was quick easy and fast. Cliff is such a pleasure to do business with. I could take my car to a dealer in West Chester but because of Cliff I take it to Phila

Chuck from Voorhees, NJ

22 de jul. de 2015

Nobody likes taking their car in for service, but Pacifico made it easy. I dropped off on Saturday for my Monday appointment. By 10;30 Monday morning my car's problem had been diagnosed and the service manager gave me a price to repair it. By 4pm the repair was completed at the price quoted. Everyone was extremely friendly and accommodating, and they got me in and out in under five minutes for both drop off and pickup. What more could you ask?

lmarant

22 de jul. de 2015

always good service, especially from Cliff. He's superb! This review has to be 25 words or longer but there's really not much more to say. I'm always satisfied when Cliff helps me. He's very trustworthy and explains everything to me.

JReds2800

21 de jul. de 2015

Cliff always makes my appointments very convenient for my work schedule. He always gets my service done fast. Its a pleasure to work with the Mazda service department.

Popejr

19 de jul. de 2015

The staff at Pacifico Mazda greets everyone with a smile, which gives you a pleasant welcome to the facility. The service department explains, what is going on with your vehicle and economical ways to resolve the problem.

zay290

18 de jul. de 2015

John found me a car with all the features I wanted and for a price that made my wife happy. Everyone should ask for John!

garyd119

17 de jul. de 2015

Excellent service and quick turnaround for my oil change and tire rotation. Friendly, professional, always a pleasure to deal with the staff. Great crew!! Thanks!Gary

YSO

16 de jul. de 2015

Roy was very professional throughout the entire dealership. He made the entire process quick, easy and pleasant. He was not at all intimidating, incredibly friendly, informative and accommodating. He made recommendations that were well suited for my personal wants and needs for a new car. He is definitely my "go to" person if and whenever I find myself back at Pacifico mazda. He is someone I feel comfortable putting my trust on when it comes to dealing with cars.

Amcguckin91

3 de jul. de 2015

i contacted Cynthia in the internet department and after speaking to her, I was so excited about Mazda products! She scheduled an appointment for the next day with Lamont. I have purchased many cars over the years. I always felt buyer's remorse the next day. It has been two weeks since my purchase at Pacifico Mazda and I still have no regrets! Lamont and Cynthia gave me a great deal! I visited Maple Shade Mazda first. I walked out of that dealership knowing they were raising the price to cover their ridiculous service special. As I was walking out the door telling them no thank you, they offered to knock another 500 off. Really? So, were they trying to make an additional 500 on the deal? I kept walking... All the way to Pacifico! They sold me the exact same car for a lot less! Brian, the sales manager was amazing! I did not have one issue during the entire deal!! I would recommend Pacifico Mazda to everyone! The best dealership I have ever visited! And I love my new CX-5!!!!

Sori

3 de jul. de 2015

Jodi really Helped us out on picking the best car, giving us choices and explaining everything to us. The process was very quick and easy

E Hsu

2 de jul. de 2015

I have been so impressed with Steve's professionalism and great attitude. Since we don't have a car, Steve has to pick us up. On the first day, we cannot come to terms with pricing. However, Steve still wanted to drive us back. He did not show any frustration, instead, he continued to be humorous and pleasant. I could have gone to another dealership (our original plan was to check out Honda, and Subaru as well), however, we just felt that we must buy a car from Steve. Kudos to Steve for his fantastic mannerism and we love him. On the financing side and extended warranty purchase, we would also like to point out that we really appreciate Jason's down-to-earth approach, really impressed with him. You guys have a wonderful team and I will for sure recommend my friends, colleagues, clients (I am a real estate broker) to your dealership and looking for Steve for sure.

cepifano

28 de jun. de 2015

Was offered a fair price on a new car and fair trade-in value from the beginning. Greg was a pleasure to work with, he took his time and showed us what we ask to see, no problem, would definitely recommend to anyone looking for a new car stop here first.

1GG1

26 de jun. de 2015

I just purchased my 3rd Hyundai from Pacifico and I couldn't be happier! The staff at Pacifico is top notch and Lamont Dean is AMAZING! I would never go anywhere else to purchase my vehicles!

Crackinupallday

25 de jun. de 2015

From the moment I stepped in they had my file ready and was ready to service my car. I took the shuttle back to the office and they returned to get me. All people that I have came across was very knowledgeable and courteous to me... Great customer service.

Anthony1

24 de jun. de 2015

Marc was amazing! Answered every question perfectly and never felt pressured. Very flexible and willing to work with me. I felt very comfortable with the entire process.

Bigsteve

20 de jun. de 2015

Cliff at his usual best. And I spoke to the mechanic who was very professional and did a great job with my car. The waiting area was enjoyable with coffee and pretzels. I am happy I bought my car at Pacifico.Thanks,Steve

alpha1938

20 de jun. de 2015

From the time I dropped my vehicle off until I picked it up 8 weeks later (the part was on back order and I had to go after the company that broke it), Cliff was a true professional. He contacted the company and explained what their worker did to the car, as well as contacted their insurance company. He helped get the job done.

seeranose

19 de jun. de 2015

Cliff was very accommodating. Took me right away. He is always great for routine maintenance too. He is a very personable, easy person to deal with.

mfisher808

19 de jun. de 2015

Cliff is by far the best service representative I have encountered through my years of ownership, he is an asset to the organization, Thank you for your help!

valcarcel7

16 de jun. de 2015

Lamont was so friendly and helpful. I bought my first car and I will love it for a long time. The dealer helping me even went the extra mile to help me decide between two colors by moving the two next to each other. Not only did I buy an amazing first car, I had an amazing time doing so because of how friendly Lamont was. I will definitely be returning to this dealership (requesting Lamont) when it is time for another car. Thank you so much.

Red mazda guy

16 de jun. de 2015

Cliff was able to schedule me for a same day state inspection as we are about to leave the country. He got us in and out quickly, applied all discounts and sent me on my way. All this service with a friendly smile.

RHLVersa

7 de jun. de 2015

Jodi Delia was very helpful and I'm happy with my purchase. I would recommend her and the Pacifico dealership to friends in the future

girlgirl58

5 de jun. de 2015

no problem at all and your employees are so accommodating! always a pleasure!!!! the only problem was I felt it was a little high for what I had done.

donnaq11atcomcast.net

4 de jun. de 2015

Roy created a professional stress free environment exhibiting patience and technical expertise that allowed us to make an informed decision. We plan to recommend Roy to anyone seeking to purchase a new vehicle. A truly A+ experience !

Chrisferro85atgmail.com

3 de jun. de 2015

Great service from Jodi! Made the experience a breeze! She was friendly, funny, and polite. I would recommend anyone I know buying a car see her!

DAK

2 de jun. de 2015

The whole experience was so much more enjoyable and smoother than I could have ever expected. Marc was very honest and straight forward. I never felt like he pushed anything on me, and he was very clear while explaining options. He was very knowledgeable about the cars and at the end of the day was able to provide a price which was much more competitive than everywhere else I had researched (both online and in person). Marc Lightsey single-handedly made my experience and is the reason I bought my car from Pacifico.

samibd

30 de may. de 2015

Service representative was great. Jodi Delia found what I wanted in a matter of days. Could not have been any easier. I highly recommend going directly to Jodi Delia.

mkgreendyk

30 de may. de 2015

I purchased my Mazda here about a year ago and have been pleased with the attentiveness and knowledge of the staff. All service appointments were set quickly and the work was satisfactory.

Zooming

28 de may. de 2015

Chelle explained the car and the features. She was very good as a sales person. I would recommend seeing her at Pacifico Mazda. Positive experience.

mmarkland

21 de may. de 2015

The service team is very professional and easy to work with. They go out of their way to connect with you on a personal level. They also work hard to keep your visit on schedule.

lizzi143

20 de may. de 2015

this dealership goes above and beyond to keep their customers happy, nothing is to big or small for them to take the time to remedy your problem. And They do it with a smile and warmth, you can"t buy that with a a guarentee !!

senior lady

20 de may. de 2015

We were completely happy with Marc's knowledge of the product, the interest rates, and his professionalism in dealing with us senior citizens. We also feel as if we can contact him if we run into a problem or have a question.

Albert Reingewirtz

20 de may. de 2015

I feel I am cared for because of Cliff's attitude. He recognized me the second time I came in. This is two years already. Only one thing upsets me. Every time I drive my Mazda I am faced with the ennoying direction switch that doesn't cancel every time. Most time I have to do it manually. Mazda never answers my messages. I probably will never buy another Mazda because of this annoyance. This from someone who owned a GLC, a 323, a MX3 and a truck. All cancelled the direction switch on their own. Yuck!

wmg55

18 de may. de 2015

Excellent service. Good communication.Car was filthy on the outside after i picked it up.I left car at Pacifico Valet while I was away.Do not think I should pay for airport parking on the days they were working on the car.Once car was finished, charge me for the parking but not both expenses overlapping each other.

Mazda Leaser

17 de may. de 2015

Leased a Mazda CX-5. Easy, no hassle process. Greg was fun to work with as well. I didn't end up getting a Ford but they were easy going at Pacifico Ford as well.

Toon

17 de may. de 2015

I bought my mazda from Pacifico since 2012. Then i have been using Pacifico maintenance services every 4-6 mths. The service fee is reasonable, and the work is amazing. The staff are very friendly and professional. I always get a warm welcome every time i come here.

mazda 3 buyer

15 de may. de 2015

Bought a Mazda 3 here several weeks ago. Received the lowest quote from them of all nearby dealers. Relatively straightforward transaction. All staff members were very courteous and friendly. Would have given higher rating if the purchasing process were shorter in duration and there wasn't the delay in getting a refund. But in the end happy with the deal and they did keep their words and sent the refund.

Bamallday

14 de may. de 2015

My experience at Pacifico was amazing. Lamont and Marcel really took care of me. I felt like they cared and I've never felt that at other dealerships. From start to finish I thorough enjoy my experience and I know where I will go when I'm ready to upgrade. THANK YOU!

mmurtha1

14 de may. de 2015

I didn't know too much about what I was looking for when I went. Being a first time driver Jodi was very supportive and encouraging and made me feel extremely comfortable. I appreciated her honesty and she was not too pushy. I feel comfortable going to her and this dealership again in the future, it was an amazing experience for something that could be very stressful.

jburke

13 de may. de 2015

We bought a Mazda 5 from Roy Ruttenberg. It was a terrific experience. Roy was very knowledgeable and helpful. We are very pleased with the car and would recommend Pacifico - and particularly Roy to friends and family who are car shopping. Thank you.

topstra

12 de may. de 2015

Cliff was very helpful in dealing with my tire and wheel insurance Lisa was very helpful in arranging shuttle van to take me home. Thank you very much.

fragileheart131

12 de may. de 2015

Pacifico Mazda is the dealer o go to when buying a car. My family and I were treated with respect and professionalism. I recommend this dealer to anyone who is really considering a good car. Ask for Jodi Delia, she knows how to treat her customers. She is the bomb! Thanks Jodi

danacid1181

12 de may. de 2015

Had the best experience at this location with Ted. He worked with me and my budget and I love my car. Thank you for the great experience. Ive already recommended others

Sidr15

10 de may. de 2015

I visited Pacifico Mazda to buy my first car! After hours of research at home, I finally decided to go and test drive. I had spoken to Pacifico and a number of dealers over the phone, but Pacifico quoted me the best deal! Chelle was a joy to work with! She is an absolute car enthusiast! She helped me pick my Mazda6 and kept me up to date through the entire car buying process; right from the point of ordering my car to helping me with financing. The process was quite seamless! On the day I went to pick up my car, she gave me a thorough demo of all the features of the car, which was great! Other than that the Pacifico for Life program that gives you a lifetime Engine warranty and other perks was also one of the major reasons why I went ahead with Pacifico. All in all a great car buying experience! I would definitely recommend Pacifico and especially Chelle!

Jgualtieri

9 de may. de 2015

When coming to the dealership, my father had dealt with Greg Glascoe before and had always spoke so highly of him. I knew that I had to go to Greg when I bought my vehicle. Greg made everything so easy and stress free, and never made me feel pressured in any way.

AZ

9 de may. de 2015

These guys are a class act and treat you like family. They also respect your time. I have a crazy work schedule and am always travelling for business so every minute really counts. Cynthia was very attentive to my tight schedule and patient with me having to find 3 minutes here and there to reach out to her via phone or email. She made sure Lamont had all the information he needed to make this process as seamless as possible. As soon as I walked in through the door Lamont was ready to go! he had the vehicle I had requested ready to test drive, knew which features i wanted to add on, had all of the paperwork ready for me, handled the updating of my insurance information along with transferring my registration, and patiently answered all of my questions because my Mazda 3 was quite the upgrade from my previous vehicle. I was out the door in less than 2 hours and even had my first oil change already scheduled. I can't imagine sending my family, friends, and colleagues anywhere else!

L.G.

9 de may. de 2015

I was very impressed with the professionalism and competence of the Pacifico dealership.My salesperson was Jodi Delia, who was invaluable in helping me through the process. She is extremely knowledgable and thorough. I would definitely recommend the dealership.Lili

Jim Russo

8 de may. de 2015

Pacifico was the second place I looked during my car search but it was my last. They had a great selection in my price range and I test drove 4 cars in less than an hour. Marc Lightsey was very knowledgeable, friendly and helpful. No high pressure tactics or stress during the whole experience. They even let me borrow the car for a few days to help make up my mind. I am very thankful I ended my car search here and will definitely be back when I need another new one. I will recommend this dealership and Marc specifically to my family and anyone who needs a car without all the drama of buying a car.

Anonymous

6 de may. de 2015

This was my 16th car purchase, and I have the say it was the smoothest. From the moment I arrived to the moment I left, I was treated with respect, never manipulated. Had I known that there would be no surprises, I would have just sat back and enjoyed it :) With their first offer, Pacifico substantially beat an offer I had from a local NJ dealer that took hours to negotiate. Crossing the bridge definitely saved me a lot of money.

George

6 de may. de 2015

This worked out pretty well. Jodi Delia made an effort to answer all my questions and got me through the process of getting the car I wanted, timely and efficiently, from test drive to sale.

kcola07

5 de may. de 2015

I was very pleased with my experience with Marc and the pacifico mazda group. I went in looking for a used SUV with trade in of my car, and left with a 2016 Mazda SUV brand new! Not much difference in my payments and they worked with me with my requests. I was so happy with it, i brought my fiance down the next day where he was too able to get a SUV. Marc did it all! He was friendly, outgoing, helpful, understanding, and fun! Thanks again Marc, I am sure we will be back in the future!

drjohn12

5 de may. de 2015

Dealer had fair prices, and a large inventory. Chelle was very informative, listened to what I wanted and showed me appropriate models. She didn't talk down to me or tell my what I should buy. I felt I could make an informed decision. She went out of her way to get the exact car I wanted and spent time explaining how to operate the car. I couldn't ask for more from a sales person. Jason was very careful with the financial numbers, explained the extended warranty options thoroughly without pushing me into signing up. Again, I felt that I could make an informed decision.

philly19143

4 de may. de 2015

I was able to secure a great lease deal with Brett for the exact car I wanted. He was very sweet and helpful. When I came to pick up the car the next week, Brett was not in the office, but Jodi was there to help me complete all the paperwork. She was great and very sweet also! Thank you guys for a pleasant car buying experience.

123456

2 de may. de 2015

A aa great dealership experience i2 would send many your6 way I was so hAppy with my Cx5 I can't wait to drive it this summer

newcarmazda

29 de abr. de 2015

Gregory helped in securing the car I desired without any additional pressure. He was friendly, and profession and provided additional help in obtaining a good deal. Thanks to him, I felt I found the right dealership to buy my new car.

Peaches769

23 de abr. de 2015

Lamont is a great car salesman. He means what he says and does what he promises. He made me feel comfortable and sure about my 2014 Nissan Altima car purchase. I added a moon roof installation to my car deal and it looks like it was straight from the manufacturer. My car glides on the road as smooth as butter. Lamont is humorous and makes car buying an all around pleasant experience.

Jparzych

20 de abr. de 2015

Mac was real laid back and didn't make us feel pressured. Also told us we were funny. Generally made it as pleasurable an experience as it could be.

anonymous

14 de abr. de 2015

I would like to share my experience with Pacifico Mazda. I recently bought a new Mazda 3 2015. I had great buying experience with this dealership. I worked with Reginald Jefferson for my purchase. Reggi is a very informative, polite and patient professional. He guided me throughout the car sale process. I honestly believe that this dealership has truly hardworking employees.

Kfgators

14 de abr. de 2015

I came to Pacifico as a recent college grad in need of a new vehicle ASAP. I was worried I would be intimidated as it was my first dealer experience, but Jodi was extraordinarily helpful and supportive throughout this process. She made sure I received as good a bargain as I could get and before I knew it was driving away in a brand new Mazda. Jodi is an excellent asset to Pacifico. 5 stars!

mari

10 de abr. de 2015

Hi, our names are Mary and Don, this was one of the best decisions we ever made without a doubt. a pleasurable site, professional and great service. We spoke Brittany Defeo first on phone while on line, then I was so pleased with the meeting on line I went into Ford Mazda dealer on Essington Ave. in Phila, pa. we immediately spoke with a salesman, Carl Savoy who showed me around the lot and explained every car we stopped to see, with caring for my needs and the kind of car I needed, what a pleasure I did not expect such service and a variety of cars on their lot. Then I chose a Mazda, love it, all of it. Then I spoke to Shadi Dandon mgr. he explained details and financing to me. very informative and personal. I like a personal touch. I went home first to think on as I always do, it didn't much thought, one night and we were back the next day and saw Carl again, he placed my husband and I with Gina Puggi, finance mgr. we signed papers for our Mazda. Gina Pugi made it pleasurable and made us feel confident in our meeting. It was a toss up between the Mazda and a Ford focus, We chose the Mazda, love the size especially for parking in the city. mileage per gallon and the one year warranty bumper to bumper. thanks Ford Mazda for making this experience so great and you are worthy of 5 stars to me.. the price and financing was perfect in every way for my needs. I am still so surprised and happy with my car and the friendly and professional experience with my needs always first with Ford dealer at this site.

FAndre

9 de abr. de 2015

Wow what a great experience buying a new car from Jodi was for me and my wife. Jodi knows cars and didn't miss any details and listened to what we wanted in a new car. All the options we were looking for Jodi was able to meet right down to the smallest detail. Jodi even programmed our radio stations for us and made our first service appointment. I would definitely recommend buying a car from Jodi and I would not hesitate to buy my next car from her. All the folks at Pacifica Mazda/Hyundai gave us great service, we are a satisfied customer.

kobiesupreme

30 de mar. de 2015

Extremely polite and patient. Very informative. I came in with a 2007 Cadillac escalade and got a great trade in deal on a mazda 2012 CX-9. Could not have driven out of the dealership with a better car. Strongly recommend anybody to come to this dealership. Also they have a huge inventory of cars,over six hundred cars.

Che'

28 de mar. de 2015

Hello my name is Che' Branham, and I'm the new owner of a new 2015 Mazda cx9 Touring and by far one of the best car purchases I've ever made. Mike Conahan my salesman was awesome. It was a cold snowy day and he consistently ran back and forth getting vehicles for me to look at and test drive. I truly tip my hat to him for his excellent customer service. When it was time to sit down and work numbers Jason Oquendo was patient and extremely knowledgeable of all warranty options and services that would keep my family and I safe and satisfied throughout the ownership of our car. So with all that being said I am "EXTREMELY THANKFUL" for coming to Pacifico and have a great buying experience. Respectfully,Happy Customer ??

Leo

28 de mar. de 2015

Mike and Jerry took the time to do full disclosure and explain why the price we had arrived at was fair. They took care of a couple small details on the used car we purchased, arranged a loaner, and followed up to make sure we were satisfied. No pressure. No nonsense. Just a fair deal for a good, certified (at no additional cost) vehicle. Absolutely matched the advertised price, without hidden extras other dealers charges. Don't waste your time elsewhere. See Mike.

lovinmybooluis

25 de mar. de 2015

I am absolutely impressed with my experience working with Jodi at pacifico. She has an excellent ability in knowing exactly what her clients needs and wants are in a vehicle and puts in a great amount of effort to meet your expectations. Between her professionalism and friendly optimistic personally, Jodi was pleasure to work with. I have never dealt with a car dealer as wonderful as Jodi. If you buy/lease a vehicle from pacifico, i would recommend dealing with jodi. She is awesome! Thank you, Jodi, you made me and my boo's year!

ag514

23 de mar. de 2015

I had a great experience at Pacifico leasing my new Mazda3. This is the 3rd car I have leased from Pacifico and I keep coming back for the friendly staff and high level of service. Jodi Delia was very knowledgeable and friendly. The finance department was also very helpful-I was about to leave for a trip so the finance manager stayed after closing hours to ensure all of my paperwork was complete before I left. I never felt rushed. I highly recommend Pacifico!

shizat18

21 de mar. de 2015

Tom and Jodi were awesome to deal with. Very laid back and an easy and pleasant transaction. Dealership was clean and very nice. Jason in finance was so easy to deal with. Car was delivered super clean and quickly. Highly recommend Tom and Jodi if you decide to purchase a Mazda!!!!

Carrin

18 de mar. de 2015

Steve was a great, he made the process of choosing a car very easy and I got the exact car I wanted for the price I wanted to pay I would definitely recommend Steve and Pacifico Mazda.

Shari

11 de mar. de 2015

Ted Walton is really great and experienced he works hard for the company and the customers I will always recommend new business to Ted and Pacifico

Aveale

11 de mar. de 2015

Ted Walton was amazing for so many reasons, his customer service was excellent, he made sure he got me the best deal for me and he made sure I left with a car that I absolutely loved. I would recommend Pacifico and Ted to any and everybody who needs a car or would like a car for whatever reason.

none

9 de mar. de 2015

Everyone was very accommodating. Jodi allowed us to take an extensive test ride which got us very comfortable with our CX-5 choice. Paper work was quick and easy as well.

noahb

3 de mar. de 2015

Jody was great. She greeted me from the moment I walked in and took the time to figure out what I wanted. I ended up with a Mazda S3 and I love it.

wenski0

27 de feb. de 2015

excellent salesman i had my mind set to go to all the dealerships in that area this was my first stop. he convinced me to first let him give me some figures on the car i picked.once inside his personality made me stay a little longer and i never felt pressured to make a purchase. overall we had a great experience with Tom

Sherrie84

25 de feb. de 2015

I purchased a car over the weekend and I was pleasantly pleased with the service! Ted was very professional as he greeted me immediately. He asked me plenty of questions and got right to business with getting me into my new car! Ted was awesome with doing his job. He also followed up with me to make sure I was a satisfied customer. If you're looking for a car at a dealership that treats you like family, Pacifico Mazda is the place for you!

nadrekab

24 de feb. de 2015

My salesman was Mac. He was extremely understanding the whole time, and made it as easy as possible to lease my new Mazda. I test drove it and made it feel like mine before we even talked about signing anything. Mac made sure I wasn't pressured or badgered to buy from him/Pacifico, and I know I'd come back to him for my next car.The only thing that tarnished the experience was the finance manager, whose name escapes me. I made sure they knew I had to leave by 4pm that day after getting there at 2:00, and he didn't have me looking at paperwork by 4:15. Mac kept checking to see what was going on, because he knew how much I was affected.

Nikki4061

24 de feb. de 2015

I traded in my mazda 3 for a new mazda cx-5. My journey started not so great at another car dealer and after coming to pacifico mazda I would never go to another car dealer again! From the time I stepped in the door everyone was beyond friendly.... My sales man Thomas was amazing! He helped meet all my needs and price range. From start to finish my experience was great, id recommend Thomas and this dealership to anyone!

birthwise

21 de feb. de 2015

I love my new Mazda 3 hatchback, 6 speed manual! As soon as I walked in to Pacifico on Feb. 12, I was greeted by Mac Hirsch. He is the nicest, sweetest car salesman I have ever encountered! Mac bent over backwards to get me a deal on my 'dream car' and was able to locate one and get it for me within just a few days. His knowledge and patience showed when he 'introduced' me to my new Mazda and it's many great features, as I am a 'technologically challenged' 61 year old. Thank you, Mac, for a surprising pleasant car buying experience!

Maria

16 de feb. de 2015

I had a great experience! Jodi and the staff were very friendly, and did what they could to make me happy! I can now say I am a proud owner of a Mazda CX-5! Couldn't be any happier with my decision!

et_linvill

11 de feb. de 2015

Chelle was great and got us into the perfect car. We felt like Chelle really took a personal interest in our car buying process to make sure we got something that fit us financially. She made the entire process painless and enjoyable. We will definitely be coming back in the future.

Rachelle H

9 de feb. de 2015

Excellent service and worked a excellent deal. ...she worked her ass off to make sure that I was happy. I would send my friends to her.

jael

7 de feb. de 2015

Jodi is great excellent wonderful the most excellent dealer rep around she helped me with my car purchase go see her she is the best

Jenna215

7 de feb. de 2015

Ted was great made the experience here buying the car very easy very painless I look forward to purchasing more vehicles from this is not my first vehicle that I purchased from ted he's awesome

Jacqueline Z.

5 de feb. de 2015

I went to Pacifico after visiting a different Mazda dealer. I wasnt too comfortable with the first salesman, so I left. Two days later I walked into Pacifico and met Jodi Delia. Jodi and I got along great and she immediatley gave me a better price than the previous Dealer. Brian was also very helpful. I never felt pressured and would absolutely recommend Pacifico.

KateVengraitis

3 de feb. de 2015

Pacifico made car buying almost painless, really great to work with, willing to make a deal, knowledgeable about the cars, no pressure and really friendly. Steven Cromartie was great!

djohnson

31 de ene. de 2015

I visited Pacifico Mazda to look at the Mazda 6. Steven Cromartie was the sales-rep. He was friendly and very knowledgeable about the car. He answered all my questions directly and never tried to steer me away from a question. I bought the Mazda 6 Sport three weeks ago and I am very happy with it. I would definitely go back to this dealership.

Hughes

29 de ene. de 2015

Nancy Pecillo. Has been the best service representing since I have been doing business with pacifi the past 5 years in the service department. She. Will have the machanics find the proble, no matter how long it takes. She will than let me know what the problem is and before it is fixed. Will quote me the exact cost. That is very important when on a fix Income. She double checks to see if the problem can be fixed under my warranty. In addition , if it's something that can wait until next vist. Will let me know. She always return my call within a reasonable amount of time. She explains every step of the process and lets me know of all future routin maintenance my car is called for. She is a great access to pacifico

KArnoldRD

27 de ene. de 2015

Due to numerous issues with my previous car (purchased from another dealership) I was forced to buy a new car and needed to get it fast. Went to Pacifico to browse Mazda's, felt no pressure when browsing their large inventory of cars and pressure free test drove 4 different models. They worked with me to make sure every aspect I wanted my new car to have was met. (Even when the specific color I wanted was not available they had it down within a day, I never felt as if I had to settle or buy something I didn't want) . When it came to discuss pricing and financing options I never felt confused or mislead, everything was extremely straighforward. Pricing for the Mazda 6 Loaded grand touring was actually much less than I initially thought it would be. To summarize my experience it was easy, comfortable and unpressurized, I dealt with Mac and Roy who,were great to work with! I recommend anyone thinking of a Mazda to check out Pacifico at the Philadelphia Automall, where you can browse a great selection of vehicles in a low stress environment.Mac has also followed up with me several times since the purchase to check in and see how I am making out with my car and if I had any concerns (something another dealership had not done)Positive buying experience!

a226326

27 de ene. de 2015

I had a really terrible experience with the last car I purchased.. I decided I did not want another used car with what was left on the warranty. I decided I wanted a Hyundai, after searching the internet for dealership ratings I decided to go to Pacifico. I arrived at Pacifico Mazda on a freezing cold Saturday, before getting out of my car someone was holding the door open to the dealership. He introduced himself as Lamont and I was on the road to a great car buying experience. Lamont showed me and my husband a ton of cars, went over features and made recommendations. I decided on a vehicle, got my financing and have an awesome new car. Lamont has called me a few times to be sure the bluelink is working and that I'm enjoying the car. I am still waiting for floor mats but Lamont has called me a few times to tell me he is still waiting for the order and it is still top of mind for him. My experience was easy, and pleasant. Lamont has been amazing and I will definitely see him again when I want to purchase mt next car.

pura

27 de ene. de 2015

Great Great Great, NON-STRESSFUL, FUN experience. I LOVE JODI SHE IS THE BEST AND THE GREAT JOB JAMES DID AS WELL AM HAPPY yay

Mgirl

26 de ene. de 2015

My mazda saved my life real life story and here I am back again buying another one at the best dealership around Pacifico with the best sales person Jodi. Go see her she is amazing ??

Jingle Bells

22 de ene. de 2015

It was a pleasure dealing with Mac and Brian when purchasing my new 2015 Mazda 3 i touring at Pacifico Mazda. Mac was very easygoing but knowledgeable, accessible, accommodating and perseverance. Most importantly, Pacifico beat all other quotes hands down. Overall, the experience with Mac was exceptional! We would have no hesitation in recommending Mac and Pacifico Mazda!

Phillybassman

21 de ene. de 2015

Our experience with Jodi and the managers was exceptional. They are consummate professionals who go literally "the extra mile". This is our 5th purchase since 2005 and we will definitely continue our business with Pacifico Mazda and Ford. They make us feel like family and always setup and follow up with service and maintenance. Sincerely, Gene and Elsa Gagliardi

kitten911

20 de ene. de 2015

I was completely satisfied with Ted Walton service. He was down to earth very easy to talk to and made a great sale. I am very happy with my 2011 Tucson so far so good

Mitty

19 de ene. de 2015

I love a salesperson that I can be straight up with ,. Chelle was awesome!! Made me feel really comfortable and most of all took in consideration what my needs were . She worked with me and was professional as well as "very down to earth " !! She does her job really really well , putting her customers first . Again ... SHES AWESOME!!!

Monica

15 de ene. de 2015

I recently purchase a brand new 2015 Mazda 3 Touring and I love it. This is my first vehicle and after a few mishaps with some other dealerships working with the individuals at Pacifico Mazda was a breath of fresh air. I had the pleasure of working with Steve Cromatie, Mac Hirsch, and Brian Green. They are all very nice and personable. Also very knowledgeable about the process and made buying my first car enjoyable and most of all affordable. I drove from Delaware to Pacifico Mazda and it was worth it. I highly recommend this dealership!!

ilovemymazda3

15 de ene. de 2015

I recently looked into buying a car here and within 10 minutes of being inside I got flat-out hit on by an employee. I called 2 hours ahead of time to say I was interested in checking out a particular car there and when I came in, they made me wait 25 minutes before telling me that it was parked behind some fence they couldn't open for me. When I asked to look at a different car, the manager said it was "just outside" but the sales guy gave me a creepy smile and then made me wander through the lot in the freezing cold and couldn't find it. He finally located it but the dude was clearly not as sharp as he used to be. When I asked to see the car's maintenance records and CPO checklist, they made me wait around for a long time but couldn't find that either. They kept me there for 2 hours, looking around for cars, missing documents, and then trying to get me to talk about financing before I had even seen the car I wanted. It was so bad it was hilarious. When I came back the next day, I finally got to see the car I was interested in. During the test drive, the salesman encouraged me to speed through the roads surrounding the dealership. When I made a comment that the cops must being really lax, he joked about them getting kickbacks for staying out of their way (?). He then mocked me for being concerned about the rust on the underside of the other car I looked at the previous day. The car I wanted was hard to find, they had it, and so despite having a gross experience, I entered into negotiation with them. They really, really tried to pressure me into financing before even talking about the OOTD price. I left and will never, EVER, come back.

cbtwopa

12 de ene. de 2015

I purchased Mazda 6 on June 30, 2015. I had started with the Internet sales team. I was then assigned Mac Hirsch as my sales associate. Mac is patient and thorough. He listens to all concerns, wants and needs and responds appropriately. He insures that the customer is not only comfortable with the purchase, but is also confident that they are making fully informed and self assured decisions. Simply, Mac was great to work with as my sales associate. Or, it could just have been me.

teal216

12 de ene. de 2015

My experience with Pacifico Mazda was great. The sales rep I worked with, Ted, was friendly, down to Earth, and willing to do whatever he could to make the deal for me. I got an amazing car at an amazing price and could not be happier. Ted also helped me with switching my insurance policy and went above and beyond my expectations.

Deb C

12 de ene. de 2015

If you are looking to buy a Mazda, no other car dealer comes close to the no nonsense , cut to the chase best deal around. If you are tired of the back and forth method that most dealership use to wear you down, then go to Pacifico. They gave a good price for the new car right upfront and a fair price on my trade. Jodi , in particular, went far beyond what was required to make the purchase as painless and dare I say, even enjoyable as possible.

shay909

6 de ene. de 2015

The time I had at this dealership was great. Ted handled everything in a superb manner from making me feel welcomed and comfortable. The whole team was friendly.

Bitoulianou4

2 de ene. de 2015

Awesome experience. It was a lot of fun and a very educational experience. Jodi was very good and I was impressed. I was a very satisfied

Saber

26 de dic. de 2014

My experience with Chelle is great.She is so fast in everything starting from showing the car to finishing with all the finance paper. She is so straight forward and she has a clear answer to your question or she asked her manager in the same minutes to give u the right answer.I would recommend buying from her by all possible way of recommendations.

idrake

22 de dic. de 2014

I am a returning customer to Pacifico Mazda. I was rear ended on the highway and my 4 month old 2015 CX-5 was totalled in the process. I was injured and could not drive for a couple of months. I was cleared by the doctor and decided to go back to Pacifico. I went through the internet sales team and was given Mac to facilitate the process. Mac was extremely helpful and courteous. He got me quickly through the process and supported me to make sure all my buying needs were met. I appreciate the help and support he gave to me and would recommend that customers looking for quality assistance seek him out.

stecal

13 de dic. de 2014

2nd time buying a new car here. Worked with Tom Simril to trade in my last purchase & lease a new car that met my needs. He was very patient and willing to go repeatedly to the lot to look at different models & colors. No pressure.

timmywnolan

13 de dic. de 2014

My experience at Pacifico Mazda was excellent! Working with Cynthia Crum and Mike Conahan was amazing....My mother and I spoke with Cynthia Crum before coming in and she was able to get us a great price on my 2015 Mazda6 i Sport that no other dealership could match. She went all out to make sure we got the best deal possible. My sales person was Mike Conahan and he was just as helpful and extremely friendly, honest, and personable. As soon as my mom and I walked onto the lot, Mike was there to help us every step of the way. I wasn't sure on what color to get and he was patient and helped me decide, showing me both colors and giving his honest opinion and advice. I ended up taking his advice and I am very happy I did because he was right about everything! He showed me all the features and answered all the questions I had and he never made me feel pressured at any point. He was very easy to work with and gave us tips on where to go for different accessories and options that I wanted added on to the car. He had inside knowledge you wouldn't find anywhere else and I was very impressed with how nice and honest he was. Everything about this experience was great and the interaction with the other people at Pacifico was just as pleasant. I would definitely buy another car from Pacifico Mazda because of the wonderful experience I had working with Mike Conahan and Cynthia Crum!

smr083

10 de dic. de 2014

We shopped around at many dealerships and by far our experience with Pacifico Mazda and with Lamont specifically was the best. He did not make us feel pressured into anything in anyway, offered us a competitive deal at below fair market price with no hidden fees and a great warranty, and was available for any questions. We found the car that we wanted and were very happy with the price. Other dealers that were very pushy and not forthcoming, but working with Lamont was easy and he was very helpful. We would definately recommend him and pacifico mazda, and we plan on buying from them again in the future and trust them to take care of our car services.

DocBToole

10 de dic. de 2014

Purchased my first car- '15 Hyunda Elantra. I was nervous but Mr. Dean walked me through each step. Despite my nervousness, he made me smile and eased my mind with superb costumer service!! #BestDealer #TheRealMVP -Dr. Toole

Jadwiga Krecioch

8 de dic. de 2014

Michelle is very hard working person, friendly, very energetic and full of ideas. I was very suprise when she showed me different cars and ,, yes we love it. Her honest opinion matters when you are lost and time is running fast. Thanks to her we have Genessis, and we apprieciated her hard work. Thank you Chelle! Jadwiga and Zbigniew

Pritchett234

3 de dic. de 2014

We had a great experience. Mac is very knowledgeable about all the car models and he got us a great deal. Our experience with Pacifico was excellent.

killical26

3 de dic. de 2014

Thank you Jodi, you have made my first car buying experience truly amazing. I came into the dealership expecting to just look at a vehicle and to get prices. What happened next was totally unexpected. Jodi walked over and introduced herself and immediately began to from a bond with me that no other dealer had done. She inquired in what I was interested in and what types of option and prices did I have in mind. I didn't feel any pressure or obligation to buy anything, and this is the reason I chose Pacifico Mazda to be the first place I would buy my first car from. Jodi was very patient and answer the million questions that I had. I don't think that anyone else could have done a better job. She truly loves her work and her customs. I stand behind this woman and her workmanship any day. Thank you again Jodi Delia

pchop86

30 de nov. de 2014

Ted made me and my son feel like we were family. I appreciated the level of customer service that he showed us and he has his way of telling you the truth. HONESTLY HE DOES NOT FIT THE TYPICAL CATEGORY OF A CAR SALESMAN DUE TO THE BLATENT HONESTY AND SINCERENESS THAT HE WILL EXPRESS IN HELPING YOU FIND A NEW VEHICLE. My son came in there for something that I couldn't talk him out of because I didn't want him to take on a bill that may not be feasible. Ted showed us a few alternatives and then recommended a vehicle to him, and what do you know, my son drove off in something a lot more economical but most imoportantly to me is that he didn't try to get over on us and to me that means a lot. He is a very bright young man and I believe if he stay's in the car business he will be very successful do to his personality. Thank you again Ted.

Moiz89

29 de nov. de 2014

Read good reviews online so went here. Very honest and up front about the pros and cons of each car. Did not push his own opinion or try to push a deal. Came to my level and helped me buy the car. Was very patient and understanding to my circumstances. Would recommend anyone who is interested to go to him.

Nicole Lee

28 de nov. de 2014

I told Roy what I wanted in a car and what I wanted to spend and he made it happen!! No big sales pitch and very attentive to me and my mother. Went in to test drive a Hyundai and came out with a Mazda and I'm loving it.

cjuanaldo90

24 de nov. de 2014

She went out of her way for everything! Highly suggest dealing with her if you go buy a car at this dealership. Very friendly and professional with everything.

christ0pher0

23 de nov. de 2014

Bought a Mazda 3. Lamont was knowledgeable courteous. He worked with me to get the deal done. While I was there I felt like i had his full attention. He even showed me where to get a coffee and a pretzel. I think I will bring my wife back to get her car here too. Thanks Lamont!!!

gshabazz

13 de nov. de 2014

Thanks Jodi for your help with my recent car purchase. Everything went smoothly and I appreciate you accommodating me to allow me to get some work done while I waited for the paperwork to be completed.

jaymac1309

7 de nov. de 2014

I went to Lamont with the intention to lease a Mazda CX5. Lamont was very helpful and in showing me the merits of this car. A few days later my decision was to purchase the car not lease. I secured the financing from my credit at a good rate. I called Lamont and made an appointment. When I arrived at the dealership he had everything . After he checked my interest rate he told me he might be able to better that figure. He was true to his word. I took possession of the car and at a better rate. I had to return to the dealer he took time to set up my Bluetooth and Sirius radio. Lamont made this an enjoyable experience.

adamharvey

7 de nov. de 2014

Pacifico Mazda should run classes to show other dealerships how to sell cars. We had a great experience buying our new Mazda from Angelo Delvecchio, and Reginald Jefferson was very helpful when we came to finalize our car purchase. We didn't feel pressured at all, they were open and honest, and made the entire experience was very relaxing - and quick. We had been to many different dealerships from different car companies, and either felt pressured to make a decision, found the "personal relationships" some dealers push very off-putting, or they would not stop contacting us even after we clearly communicated we were no longer interested in their business. I would highly recommend to anyone to stop by Pacifico, and look forward to using their service department and working with them in the future.

Emsterling

27 de oct. de 2014

First time car buying experience went smoothly without a hitch. Sales rep Chelle was extremely knowledgeable and efficient throughout the whole process. All employees were friendly and more than accommodating.

Jan Burns

27 de oct. de 2014

I purchased a Mazda 3 hatchback this summer from Pacifico. They gave me a competitive price and found the color I wanted from a nearby dealer. I worked with Thomas Simril, who was pleasant and professional. I was entirely satisfied with the purchase and found everyone at Pacifico helpful and friendly. My first service was an equally pleasant experience.

Matthew Lee

22 de oct. de 2014

Jodi Delia was outstanding in our recent purchase of a new CX-9. She was extremely knowledgeable about all of the Mazda models and worked tirelessly to make our experience efficient and enjoyable. She even arranged for a pizza lunch for our kids. I would highly recommend her and we will definitely return to Jodi for our next car.

Mazda330

15 de oct. de 2014

Had a very good experience buying my car from Pacifico. Never felt pressured. James made sure the car I was interested in was waiting when I arrived, and Angelo, Jason, and Brian were all very friendly and helpful.

stiljo24

14 de oct. de 2014

I bought my first new car here, Lamont and everyone else was very helpful and easy to talk to. All questions were answered quickly and accurately.

Jennifer Hunt

10 de oct. de 2014

Mike is exceptional. He helped me feel absolutely comfortable with buying a car for the first time and answered all of my questions. I would definitely recommend him to anyone buying their first car and the dealership. Thanks!

corey2041

6 de oct. de 2014

Jodi was excellent to work with. She made sure that I was able to get the car that I wanted, with no hassle at all. She took care of everything from finance, to service contracts. She made my car buying experience quick and easy. I love the the car. I'm happy I went here. If I have to purchase another car, this is definitely where I will go.Thanks Jodi.

MADDY palma

2 de oct. de 2014

Jodi was the most knowledgeable sales person I ever met !!! She made it so much fun to buy a car !! Not only did she sell me a car ,but I made a great friend !!! I am sending all of my friends to her !! I love my Mazda !!!

aseaton

30 de sep. de 2014

He was able to work with my price range and still get me a great affordable car with great miles and and low on gas.

Big curry

30 de sep. de 2014

Pacifico staff is very professional fun and Steve and his manager Brian green showed there flair by keeping us smiling through the process of finding a bank that would loan me the funds I needed Steve I thank you for all your efforts and wisdom to my son.

yz1994

30 de sep. de 2014

Mac was really nice! He helped me a lot to get the car with very good deal. I was lack of the knowledge of cars and english is my second language, some of the professional words I was not understand but he explained clearly and he has never been impatient. Jason helped me to find out what I really need for the services. Really thanks to them!

tmazda

30 de sep. de 2014

This was my third car purchase and by far the simplest and overall a great experience. Jodi is very personable and knowledgeable. She left no stone unturned to make sure I had everything I needed. It was about me no pressure sales. Thanks for that .

j215

30 de sep. de 2014

Ted was great it was a delightful experience especially knowing how sometimes stressful being at a car dealership can be, Ted made the whole process easy efficient and I'm completely satisfied with the results once again thank you.

Alyssaa12

24 de sep. de 2014

Jodi was wonderful! Very real and knowledgeable. Jason was also very helpful and made the financial process really easy. Brian Green also helped in getting me the car I loved for a price that was within my budget. Thanks Pacifico Mazada! I love my 2015 Mazda 6

jing chen

22 de sep. de 2014

Price might not be the best but service definitely a FIVE STARS rating...Before this dealership, I went others(probably about 5 around PA and NJ, including the used and new cars), felt being pushing and forcing to make decision by other dealerships, didn't have good experiences at all till I found this one from web. I walked in by myself that day, first attempt to get a brand new car, and ended up I got my 2014 Mazda 2 with a pretty good deal( again, may not be the best deal but the service worth the mark-up)...staffs were very nice and friendly there, especially Mr. Mac Hirsch. He explained the difference between models and trims, and wasn't impaitent at all( Since I am a new driver and never owned a car before, I knew nothing about cars. I had tons of questions when I was there trying to buy one lol)... I believe I picked the right car because of him. He made me feel comfortable for being there as a customer, and also being treated like a friend. Strongly recommend Mr. Mac Hirsch, if you want to get the right car. Other staffs like Mr. Jason Oquendo was very friendly and helpful too.

2014-Mazda3

21 de sep. de 2014

Got a great price offer at another dealership and Pacifico beat that price. We bought a new 2014 Mazda 3 for a price we're comfortable with. Angelo was very helpful. I would buy there again.

Mazdaman78

12 de sep. de 2014

Outstanding customer service from Angelo delvecchio and Jason oquendo. Would def recommend doing business with these two guys as I would def do business with them again.

geormarin3955

11 de sep. de 2014

this was without a doubt the smoothest experience I ever had buying a new car. Angelo was very patient and showed me many vehicles and explained all my buying options. Thanks Angelo and Jason for this great experience and new car.

jmhand

11 de sep. de 2014

I went to Pacifico looking for a lower car payment...I cam home with that and an amazing new Mazda 6, thanks to Jodi!! She listened to what I wanted and got me into the best car for my family! Jodi took care of us from the minute we walked i the door ! I will refer my family and friends to her anyday!

angmcdmony

11 de sep. de 2014

I went into the dealership to have work maintenance done on my 2011 Mazda 6 and left with a 2015 Mazda 6. I would have never purchased the new vehicle if it were not for the diligence and creative sales approach that Jodi offered. I would highly recommend Jodi and your dealership to anyone looking for a vehicle. Thank you for the great experience!

claudioadiaz

9 de sep. de 2014

Thanks a lot to everybody in Mazda Pacifico. Fantastic job. Josi Dealia is such a fantastic person and a great car dealer. 6 weeks with my Mazda 3 2014, and I just have good words to describe it. James Fisher helped me a lot with mu questions over the internet.

gabshome

4 de sep. de 2014

We recently purchased a car & Mac Hirsch provided excellent service! Mac was friendly and easy to work with; he didn't apply any pressure to purchase right then & there, although we did! He took the time to thoroughly explain things. He truly made the car buying process easy. We gladly recommend him & Pacifico!

seehoff

4 de sep. de 2014

This was my first car buying experience and I couldn't have asked for better treatment. Mac & all the guys from Pacifico Mazda made me feel very comfortable and confident in my purchase. Knowledgeable, friendly, courteous - I would recommend Pacifico to my friends and family.

Wegotmoore

28 de ago. de 2014

Lamont was very professional, knowledgeable and personable. He not only gave us the business, he treated us like family. So far we have purchased a Hyundai and 2 Mazda's from Pacifico, however, Lamont was by far one of best! We got exactly what we wanted - great job!

sdcurry

27 de ago. de 2014

I've brought new cars for more than 30 years all over the United States and have never had such a pleasant buying experience as I had at Pacifico Mazda working with Steve Cromartie. If you want a buying experience without the stress and would like the moment to be treasured then visit them. I'll never buy anywhere else. See Steve right away.

Swiftness67

26 de ago. de 2014

This man was very helpful and very encouraging. He guided me and my father through the steps to my new car. He was very knowledgable and informing and he deserved a raise! 5 stars !!

Ryanboliver1946

25 de ago. de 2014

This is my second Mazda I have driven off the lot of Pacifico and once again, the experience was nothing but excellent! From the time I walked in the door to the time I left, both Jodi and Jerry worked with me to ensure I left with the car I felt was the right fit. From my previous experience with Pacifico, I know the service does not stop as soon as you drive off the lot, but continues with you for life. I have been recommending anyone in the area who is looking into purchasing, or leasing, a Mazda to go to Pacifico.

stdubeck

21 de ago. de 2014

This was my first new purchase car in 12 years. The staff was very friendly and knowledgeable. My sales associate was very good with working with me while I was shopping around for the best deal. As I expected, it took a while to get to the price I wanted. I had to mention True Car price quote to really make a difference in the negotiation. I get it .... They want to make money and I want to save money. In the end we worked out a deal that we both found acceptable. I give Jodi my sales associate a 5 star rating. She was helpful and not overly aggressive. She even came back to work late to close the deal because of my limited availability.I haven't had to work with Pacifico for service yet so I can't rate that (gave a generic good rating). But we got off to a good start. I am loving my new Mazda 6.

Keisha4771

14 de ago. de 2014

Jodi, James, and Brian exhibit excellent customer service and profesionalism. I love my new Mazda 6! This is my third purchase/experience with Pacifico Mazda They are by far the best Dealership in the area. I highly recommend friends and family they treat you like family.

joshr2014

8 de ago. de 2014

My entire experience at Pacifico exceeded my expectations. They provided the best offer out of any Mazda dealer in the area. Jodi was also helpful in getting me out the door with my 2015 CX-5 in a timely fashion.

JosephParente

7 de ago. de 2014

Same day I walked in, I walked out with a brand new Mazda Great service on all ends. The additional tire and wheel service I acquired is unbeatable.

willis.houston

5 de ago. de 2014

Angelo was a great help in assisting in a quick in smooth sale of our new 2015 Mazda 6 which my wife believes is the greatest car out there for the price, we were very please with the sale and first experience with the service dept

Stephanie Nemerofsky

5 de ago. de 2014

My family and I had a great experience at Pacifico Mazda. Angelo showed us a variety of both used and new cars/SUV's and was very knowledgeable about each vehicle. I was having a tough time making a decision and his patience, knowledge, and honest opinion about each vehicle was extremely helpful. Everyone else at the dealership was also very helpful, friendly, and gave us great customer service from beginning to end.

tecklic

5 de ago. de 2014

I had a great experience at this dealership. Jodi and Lamont both provided exceptional service throughout the buying process (from beginning to end) and were fantastic to work with. This is the ideal dealer experience!

alevin33

5 de ago. de 2014

Thomas Simril did a great job. He was upfront and gave us his honest opinion on many aspects of the car we bought. We felt that there was no pressre from the financal person to take the extra packages.

karac028

5 de ago. de 2014

I had a great experience at pacifico mazda, Mac stayed with me late, till 11:30 at night since I only got there after 8, worked out the price for the car that I was happy about, he was knowledgeable, did everything quick and was pleasant to deal with.

rmatthews88

5 de ago. de 2014

I have had a fantastic experience here at pacifico.mac was very experienced and was able to help me find the perfect car to meet my needs and wants.He was ableto give me the correct IInformation on each car Wichita made my trip very fun and exciting. Thanks again!!

KWilson721

5 de ago. de 2014

Thomas is a great salesman, very polite, and no pressure at all. It was a very hot day, however he worked with me until I found what I liked and we were there until closing. I will definitely send any and all of my friends to Thomas in the future.

janineevans

4 de ago. de 2014

Lamont made the experience very easy and comfortable. He was extremely patient and knowledgeable about the inventory and told me which cars I would qualify for with the info I gave him even without having to run a credit check first. I came close to closing time but he didn't rush or try to get me out quickly. He took his time and gave excellent customer service. Pacifico is a great dealership and if you go I recommend Lamont Dean as your salesperson.

Dweep9288

4 de ago. de 2014

They were really helpful with everything! I would love to recommend this dealership to any of my friends or family. Appreciate the homely feeling that they created and the made buying a new car a fun experience.

Mhur14

2 de ago. de 2014

He was very helpful in working out a price that fit me and was very informative about all the questions we had. Very awesome attitude!!

larry.finkelstein.92

31 de jul. de 2014

Lamont was patient and not pushy; I felt like I was in good hands and got a great deal!I love my beautiful Mazda CX9:)

Akeeney

30 de jul. de 2014

Lamont was a pleasure and made the process smooth and stressfree. He was thorough when explaining features in car, no pressure approach and very personable!! I highly recommend Lamont

Suvabc

28 de jul. de 2014

Greg was very nice and attentive. He followed up with us and kept us interested in purchasing a brand new car or SUV. thank you

smass9

7 de jul. de 2014

Mike Conahan made the whole experience easy and stress free. No one was pushy and actually, very friendly and a pleasure to do business with. I leased a 2015 Mazda CX5 and will definitely work with these guys again.

Pgworks

5 de jul. de 2014

I had a amazing experience with Pacifico mazda and sales associate Jodie Delia she was very informative and was easily able to help me with my purchase. I would recommend Pacifico to anyone looking for a new car

Carole26.2

3 de jul. de 2014

I've purchased and/or leased a number of cars over the years--and this by far was my best experience! John's awesome service exceeded my expectations!

Joe Deutsch

2 de jul. de 2014

Mac Hirsch was a pleasure to deal with. H answered all of our questions. He was extremely knowlegeable about the Mazda 6 and other models. While he wanted to sell me a car he was not pushy. Buying a car thru Mac was an enjoyable experience. Our Mazda 3 was also purchased at Pacifico.

EastPhilly

1 de jul. de 2014

Had a great experience at Pacifico Mazda and am leaving with a great deal! Jodi and Reggie were very helpful and worked with me every step of the way to help get me into a great Mazda3. I definitely recommend them if you are looking for a new car.

Lynnves

1 de jul. de 2014

Jodi was fantastic to work with. Friendly, funny and extremely knowledgeable. I would highly recommend her and would absolutely go back to get for my next car purchase

randy19064

30 de jun. de 2014

Leslie made what could have been a long painful experience a real pleasure. He meet us in the parking lot and went out of his way to help us narrow down our choices.To the point of helping us do head to head comparisons of the vehicles we were considering. Having been to several dealerships before Pacifico I can say beyond a doubt he is very knowledgeable about his product. In the last 2 weeks I have met some sales men who had to consult the brochure in order to answer questions and some who just didn't answer the question. If Leslie didn't know an answer then he admitted that but that did not happen very often,unlike other dealership we were at. When he found out the car was primarily for my wife he spoke to her as the intelligent person she is, not talking to her as a "dumb women" as one salesman did elsewhere. While everyone at Pacifico was very good I highly recommend asking for Leslie if your are shopping for a new Mazda.

jwillis17

28 de jun. de 2014

John met me at my car right when i pulled in. I was not even there to buy a car as i had just leased a 2013 mazda 3 last year. After learning that i would have to wait until Monday to get my car looked at John showed me some 2014 Mazda 3's. I fell in love. Not only did he trade me 2013 in he got me out of the store with a new car and in my payment range. If you need a new car. SEE JOHN

Adele14

27 de jun. de 2014

I appreciated how helpful and informative Mac and the other associates at Pacifico Mazda were in guiding me through the process of buying my first car. They made the experience efficient and enjoyable. Many thanks!

mfisher54

27 de jun. de 2014

This is my 3rd Mazda, always an easy smooth process at Pacifico, all Sales associates I have dealt with have been professional and accommodating. Thanks for your help!

AntoineLindsey

27 de jun. de 2014

Mac made my experience purchasing my new Mazda 6 easy from start to finish. He helped me easily get out get out of the old car, which I still owed a substantial amount of money on, and into a brand new vehicle for similar monthly payments but with a shorter payment term. He was easy work with and made the purchasing process simple. I would recommend friends and and family to purchase at pacifico and more specifically Mac.

Sepp

25 de jun. de 2014

I had done some shopping and was very disappointed with the service at a different dealer, so I went to Pacifico, hoping to have a better experience. John was on his way out the door after his shift had ended as I was walking in. With a smile, he volunteered to stay later to help me out. John was helpful, knowledgeable, and friendly throughout the whole experience even at the late hour in which I had arrived. The other dealer was full of unenthusiastic, apathetic, and dismissive salesmen, but John was the complete opposite. I was more than satisfied by his service that helped me get into my new Mazda 3!

Rizzo7

21 de jun. de 2014

I work with many dealers for my work's fleet of cars and Pacifico Mazda is the best by far!! Jodie Delia and Steven Cromartie were the sales people we worked with and they were wonderful!! Both were so patient and helpful until the last detail. I would highly recommend Pacifico cars and especially the sales team of Jodie Delia and Steve Cromartie to my family and friends.

Mrizzo7

16 de jun. de 2014

Aloe Black's song "The Man" basically is a calling card to Steve and his fantastic salesmanship! I recommend seeing him for your next purchase.

janetchilds

15 de jun. de 2014

Knowledgeable, professional, and friendly, Lamont Dean helped guide my 19 year old daughter through the intimidating and complicated process of purchasing her 1st car. Patiently, Lamont located the perfect car discussing safety, JD Power reviews, mileage considerations and fuel economy. Together they negotiated a fair and reasonable price for the car and financing program. My daughter was so proud when she left Pacifico in an adorable 2013 Mazda 2. Thanks Lamont!Janet Childs

Kiajohnson

12 de jun. de 2014

JODI was great!! Remarkable Customer service.She made me feel like i've known her for years. JODI was very personable.She knows her stuff!! Happy Customer. :)

Titlechix

10 de jun. de 2014

Jodi Delia was AMAZING with me and my new car! I was so indecisive and she was SO patient. Jodi is informative and assisted with all the new technology in my car as she also owns a MAZDA!! She is pleasant and always available even when I butt dialed her accidentally at 11:30 Saturday night!!I love my car and my new friend.

krystinak

10 de jun. de 2014

Lamont was a super-helpful and super-friendly sales associate! He actually listened to my needs and helped me find a great car with zero pressure or gimmicks. I'm happy to be a part of the Pacifico family now!!

Arya89

9 de jun. de 2014

Jodi did a great job explaining the features of Mazda cx5.She is very friendly,efficient and super fast in getting things done.I had an issue with transferring my insurance to the new car as my old one had only liability insurance.A new insurance I bought that day itself did not issue insurance for that date.Jodi helped me discontinue from them and get another insurance group send the fax and email instantly. In spite of their hectic schedule she took time to go through each features of the car and set up bluetooth,FM stations and let me take my own time to get acquainted with the car.Very respectful and friendly customer service from Jerry DeMary.He had been very patient explaining the financing options.

wolfiegregg

9 de jun. de 2014

All salespeople, Craig and Jodi, were extremely helpful, energetic and professional. Craig did the initial negotiations with the sales manager and Jodi was present when we picked up our vehicle. Both were superior in their knowledge and reliability. I specifically requested for Jodi to have all my paper work prepared for me, as I was on a specified time commitment, and she diligently had everything ready in hand as well instructed my son on the vehicle's instrumentation with expert detail. I thank not only the dealership, but Craig and Jodi as well.Gregg Wolfe

a061230

6 de jun. de 2014

I have been dealing with Pacifico Mazda for many years;leasing at least 6 cars from the dealership.I have always dealt with Lamont Dean.Lamont is very courteous & professional. He works hard & he listens to everything you say; what you want, what you don't like & how much you can afford to pay. He's fair & let's you know up front what he can do for you as your Sales Rep. I am never disappointed when I leave Pacifico. All the staff are great people even in the Service Dept. Kudos to Cliff.

Fatima_T1

6 de jun. de 2014

Jodi is excellent, she is always willing to help. I brought my first car from this dealership and had a lot of concerns before purchasing my first car. During the time, Jodi was informative, and did not try to talk me into purchasing anything. The process was a lot more relaxing than my previous experience with another dealership. Whenever I come to the dealership I make sure I say hi if she do not see me first. It is good to have a great rapport with someone who can care about their client and not just the sell. I was happy that she had my sale and offered food and drinks!. I truly appreciate your service.Thank you, Jodi

yewanie

5 de jun. de 2014

I'm a woman and like to shop like all of us, but the last thing I'd want to do is shop for a car (on my own.) It's worse than trying on bathing suits:) However, it was time to put Old Betsy, my 1994 Toyota Corolla, down to rest and bite the bullet. And the fact that I was looking at as many cars as shoes in my closet just made this task even more dreadful. Thank God for Jodi, my salesperson! After going to a number of other dealerships, my stress level was through the roof, but Jodi brought it home. She made my experience from beginning to end so easy and so pleasant, I thought, 'this is too good to be true.' Jodi shoots from the hip, doesn't sugar coat anything, and tells it like is, and all that adds up to one caring and honest salesperson; one you can trust. I walked away with a used 2009 Ford Focus, and I love it. The vehicle, price, and the salesperson could not have been better. The only regret I have is not stopping at Pacifico Mazda first, because then I would have avoided all the crap and stress I got from previous dealerships and salespeople. Thank You, Jodi, for going over and beyond and for changing my opinion about salespeople. You are in a class all your own:)

catandmo

5 de jun. de 2014

I completely enjoyed my buying experience with Jodi. She was warm and professional throughout the entire process. I found she worked with me every step of the way in a joyful and wonderful manner. She had even chosen the color and it was perfect for me. Thanks for everything.

Bstamm

4 de jun. de 2014

I recently relocated from the San Francisco Bay Area to Philly and was in need of a reliable set of Wheels. Jodi was super helpful and considerate of my needs and my budget. She did not try to push any particular make or model on me. I ended up walking out of there with a 2014 Hyundai Elantra. If you are looking for a car in Philly I would definitely recommend Jodi Delia and the Pacifico Dealership.

47beckyj

3 de jun. de 2014

Jodi made the whole process easy and actually fun. We got exactly what we wanted and a bit more. Jodi was knowledgeable, friendly and very easy to work with. If you need a new car, go to Pacifico and find Jodi!

Jeanscreen

3 de jun. de 2014

Never had such a pleasant experience buying a new car! Jodi made the process so easy!I stopped by to take a look at the new models, and before long I was taking a test drive.After the test drive , I was hooked on the Madza CX5. In financing , I got great service and a excellent rate ....drove the CX5 home that afternoon.Very happy.

ekorboukh

2 de jun. de 2014

Jodi was kind and informative, addressed all concerns that we didn't even know we might have had, did not try to talk us into expensive extras and did not waste our time trying to sell us what we did not need. She gave us food and drinks (and sugar-free candy for the kids) and let us make our own decisions. Thank you, Jodi, you are the best!

cgans22

2 de jun. de 2014

I just wanted to thank Jodi and the entire team at Mazda for an incredible experience. Jodi was friendly, informative and extremely helpful. She made the car buy process so easy. I look forward to working with Jodi in the future!

ciaranca92

2 de jun. de 2014

Jodi and Angelo were wonderful to work with. Both Were Very Knowledgeable, Helpful & Personable. I would never hesitate to recommend them to any of our friends and family. It was a pleasure dealing with everyone we spoke with

Christine2992

1 de jun. de 2014

Went in with my daughter who needed a new car. Couldn't resist, I left with a 2014 Mazda 2 hatchback. LaMont Dean was an exceptional salesman with the interest of the consumer only in mind. He was great!!

ucacjbs

1 de jun. de 2014

After getting an online quote for a new Mazda 3i Touring hatchback, I headed over to Pacifico, where I met up with Mac. From the outset, Mac was friendly and obviously on top of things with respect to his knowledge of the car, but he gave me plenty of time to come to my own conclusions and decision. I got a great deal for my trade in, and an excellent price on the car. I was given a number of financing options, and everything was explained clearly in terms of available interest rates, terms and the various downpayment levels I was considering. Overall an excellent experience, and I wouldn't hesitate to go back, or recommend Mac and Pacifico to a friend.

tinadifebbo

22 de may. de 2014

I must say Lamont is by far the nicest sales person! I was referred by my parents and in-laws who both purchased a vehicle from him. I was in the market for a used, reliable first time car for my son and left with not only a 08 Hyundai Elantra but also a 2014 Mazda CX9 which I ABSOLULTLEY LOVE!!!

jontino

18 de may. de 2014

I Was looking for 2013 accord, found the one I liked in PA.(1 1/2 hours away).They supplied a free Car Fax report.Called and spoke with Craig from Pacifico Mazda. He was more than helpful in finding out any concerns that I had about the vehicle. He went and looked over the car for any blemishes. He helped in arranging for financing before I made the trip. I Sent him pictures of my trade-in and he gave me a quote for my car. I went to PA to see the Accord Craig wasn't in yet so Jason a different salesman helped me we took it for a test ride and he showed me how the controls and the new features worked Jason was friendly and knowledgeable of the car as well as Craig. I did not feel pressured and took as much time as I needed. The best part was no hidden charges. and they gave me good price for my trade in.I'm very happy with the service they provided.

garyd119

12 de may. de 2014

I brought my 2012 Mazda 3i in for service on May 5th, 2014. I needed the evap filter assembly replaced and the service team discovered an additional issue with my right rear tire and tire wheel well assembly. Cliff in the service dept was excellent in giving customer service and honest evaluation. I then joined up with Glenn Kemmery, Service Director and Cliff to fully evaluate my problem and get the issue fixed.I dropped the car off on Tuesday May 6th and was given a service shuttle ride home by Frank. At that time, Glenn explained to me that they would evaluate the problem completely and get the job done. I had purchased my vehicle from a Nissan dealership because they happened to have the correct year and style I was looking for.Glenn kept me informed with updates via phone calls and by Friday, May 9th the service work was completed. I was so pleased by the professionalism, work detail, price of the repair and customer service by Glenn and his team that I will bring my Mazda in for service moving forward. This car was purchased for my son to drive to college in Virginia and I am now relieved to know that that the car is safe and reliable for him to drive. This dealership with Glenn and his service team is first rate.....absolutely exceptional!!!! Truly outstanding and completely satisfied!!! Thanks everyone!!!!

kevincollier

12 de may. de 2014

I purchased my 2014 mazda from Jodi D who in my opinion is the best in the game. She was knowledgeable funny caring honest the beat. I am still so pleased with the pacifico mazda approach and customer service that I brought my cousin here and he also purchased from Jodi. We are both so pleased with our Mazda purchases and really appreciate the care we get from Jodi and Cliff. They are exceptional employees.

GregoryConnally

9 de may. de 2014

Very patient, kind, informativeand customer focused service. From the time I walked in the door at the dealership until I left I felt respected and not rushed or forced into any decisions.

Killerkreations

7 de may. de 2014

Angelo Delvecchio was really great to work with. He found me a great car and a great deal. I was very happy with the service.

chrismarano1

6 de may. de 2014

I received an offer in the mail and decided to check it out. When I arrived I met Angelo, he was so helpful. He listened to everything I was looking for in a Mazda 3 and really helped me choose the best one for me. Once we decided on which model I wanted, he really helped and fought to get the price to where I was willing to pay. Now I am a proud owner of a 2014 Mazda 3 Grand Touring model. Giving my biggest thanks to Angelo. Also, I look forward to bringing my car back for routine services because Cliff makes my day every time I visit! Thanks again!

greatone033

5 de may. de 2014

I just want to thank everyone that has been listed by me. They all work well together and I am very pleased with their efforts!

ericnjoe

4 de may. de 2014

Jodi Delia was great from the first hello, joking that the car I was interested in was hers from my description. As an owner herself of the CX-5, Jodi was able to really give me honest answers about it. We negotiated the price down to a comfortable price for my first lease. Jodi has renewed my faith in Pacifico Mazda, as my previous experience was far from a good memorable one. I would totally refer her again to anyone looking to get honest answers and a friendly and very personable salesperson. I love my 2015 Mazda CX-5, Bianca!

Teri4381

2 de may. de 2014

My husband and I were undecided if we wanted to purchase a car of not but after speaking to Jodi and interacting with her she made things so easy and smooth for us! She was very willing and eager to help us find thee perfect car for us! She addressed every concern that we had and dealt with it head on. Not once did we feel as if we were getting the run around. Carol made financing smooth and easy. She explained everything in detail and got everything done quickly so we were not sitting there all day!I can not say enough about these 2 incredible ladies! They are absolutely fabulous!

shawnte77

1 de may. de 2014

Jodi took the time to listen to our needs and was able to lead us to the perfect vehicle. The process was extremely seamless and stress free. I would definitely recommend this dealership.

etalley28

1 de may. de 2014

I visited Pacifico just to look for possibly leasing another Mazda and was so pleased with the deal that was offered, I bought It! The service was great and I love my Mazda CX5!

Cheflou

1 de may. de 2014

My girl and I walked in to look at some potential new cars. Jodi listened to our needs and walked us through the pros and cons of all the cars we had shown interest. We found the perfect car for our needs, the cx5. She help to make the financing as smooth a a ever.We love our new mazda, we love our new friend!Thank you Jodi,Lou and Nicole

heather427

1 de may. de 2014

Craig was very helpful with a great personality. He did not push for a sale! I have visited at least 7 dealerships prior to Pacifico and I know I will be back!

donarimac

1 de may. de 2014

..this girl could have sold me a bike with 2 flats and I would have still been happy! Best experience EVER! Love my Mazda 3!

Brez

23 de abr. de 2014

Thanks Lamont for you help in getting my son Colin his first car. We had a great experience working with you . You are a Class Act Lamont.Thanks again, we will sure use you again with our next purchase.Brian.

Hanssonne

18 de abr. de 2014

We came into Pacifico Hyundai for the sole purpose of having 3 recalls repaired. It was a rainy dismal day and we came in with books and an IPad to help us make it through a long boring wait. During the wait we were approached by a lovely woman named Kelly. She asked that if anyone who had an older model would be interested in looking at a brand new vehicle. To my surprise my husband jumped up to say sure. From this point we became introduced to Jodi Delia in sales. She took us under her wing and was so amazing. Jodi doesn't sell cars as a typical car sales person. Her knowledge is impressive, her enthusiasm is infectious and she truly looked out for our best interests. Working in a male dominated profession, Jodi rises to the top and kicks the pants off any male car sales person that I've ever met. We came away from the experience with a great car at a great price and a brand new friend named Jodi.

missmolly120462

16 de abr. de 2014

I went looking for a new car on one of the few Saturdays I have off during my busy work season. I know Mazda has a good reputation and went to Pacifico because of their online ratings. I wasn't disappointed. James Fisher was very helpful and worked with me to get me a great price and payments I can live with.

Lizzy11

15 de abr. de 2014

I recently purchased a New 2013 Mazda 3 Hatchback and I can't begin to tell you how happy I was from the beginning of purchase to the our continuing service from the dealership. Jodi our sales representative made everything so stress free and she was really great in the beginning helping me find something that would fit my needs. She was really wonderful! Sometimes it's really hard to find someone that can make you feel at home and she did just that making the decision easy for me. I love my new Mazda!! It was great for the winter driving. Cliff in the service department is awesome and is always very helpful and knowledgeable. Any questions on your car and he is sure to help you out and he will call you back. He is always there for me if I need something answered. Glen in service is also very nice and helpful. This whole staff is surely an asset to the company.. Happy Shopping!!!!

RKM1977

15 de abr. de 2014

My lease is up on my current car in about 6 months, and we were thinking about replacing it with a Mazda 6. We stopped by Pacifico on a random Saturday afternoon to check out some different models and maybe talk about getting out of the current lease early.We ended up staying there for hours while Craig helped us test drive a couple of different models, work out financing, etc. He called Nissan to find out how much was needed to get out of the current lease, worked with the finance department to get us a good monthly payment and basically did everything he could to get us into a Mazda. We're very pleased with the car and with Craig's hard work.

Rachel Rosenthal

13 de abr. de 2014

Jodi and the team at Pacifico Mazda were amazing to work with. I would highly recommend working with Jodi. She helped work out any problems that came around.

JohnDelivers

12 de abr. de 2014

Requested a quote via Edmunds.com, received a quote from Kyle Kheen. Pacifico's quote beat two other requested quotes. Came into the dealership and received a fair offer for my trade-in. Mike Conahan was able to track down a new Mazda 3 with the options I wanted, and honored the quoted price, plus the additional options. No hassle, no pressure, no nonsense...just an easy transaction. Thanks guys.

obd007

11 de abr. de 2014

Jodi provided an excellent no-pressure experience that resulted in me acquiring a CX-5 that perfectly met my needs. I recently returned for my first oil change (free!) and told Jodi that I was amazed with the driving experience. In my lifetime, I have owned over 15 new cars - all of which I considered basic transportation for work and hobby. The CX-5 was actually fun to drive - especially on a snowy New England trip covering almost 900 miles in four days. I expected a "decent" driving experience - not a "great" driving experience. I guess the commercials are right about Mazdas.

maggi0612

6 de abr. de 2014

My experience with Jodi was great! She has an awesome personality and made us feel very comfortable with our purchase!! Thanks for such a great transaction!! We will definatley reccomend our family and friends to her!! Thx again Jodi!!!

louischang

4 de abr. de 2014

Unlike my previous Mazda dealership experience, things with Pacifico Mazda was pretty smooth. This was the second vehicle I purchased/ leased from a Mazda dealership and knew exactly what I wanted, so there was no budging from there. Lamont and his team found and got me what I was looking for even though they did not have the specific car in their inventory. Everything was hassle free, stress free, and I never felt pressured at all. Lamont was as cool as cool can be and frankly he was friendly and easy to have a conversation with, even just to pass the time while we waited on the paperwork. Finance was great too; got some good points to consider on my way out about small business vs. taxes. Overall, it was what I hope the experience would be, and it was very positive.

sluman1

3 de abr. de 2014

Jodi was great to work with: prompt, friendly, and responsive. The car buying experience wasn't too stressful, and we drove a new Mazda off the lot on our second visit. I would definitely consider buying another vehicle from Pacifico.

NALASIMONE

3 de abr. de 2014

Steve is on top of his job. I came in at the end of the month and Steve not only was servicing myself but another customer. He really worked to get both of us what we were looking for and succeeded. He has a great personality and will make sure you get what your looking for in your purchase.

jmbergeland

3 de abr. de 2014

Steve was courteous, personable and respectful. A complete pleasure to work with. Jerry was able to help or family secure financing and we drove away delighted. An exceptional experience A to Z

mmarkland

1 de abr. de 2014

This was my best car buying experience. The staff at Pacifico Mazda was responsive, honest, and easy to work with. The sales people were very friendly and patient (Jodi Delia & Craig Starn). The sales managers (Brian Green & Jerry DeMary) gave me a very fair price for my trade in and helped me find the exact car I was looking for at a competitive price.

Opteron

1 de abr. de 2014

When I want to buy something, my most fundamental wish is to be allowed to buy - not "sold". That means the salesperson has know the product, present options, offer suggestions, price the product fairly (in line with the marketplace) and avoid manipulation and pushes to "close". More so than any other industry (with the possible exception of vacation home sales), the auto business has seemed to discourage this approach.That's why I so much appreciated Jodi's willingness to create an environment in which I felt free to ask questions, make several visits and ultimately purchase our new CX-5. So she clearly gets 5 well-earned stars from me.It didn't stop there. When additional questions arose about cars possible not in inventory, the sales manager, Brian, got involved. A sales manager should be supportive of his staff efforts - not in competition with them. Again, that's a rarity in the automobile business. But Brian showed that essential characteristic. He worked with Jodi and us to figure out what would be the right choice in vehicles and then found the car and got it quickly delivered to Pacifico for us.When we took delivery, we got to meet some of the service staff - they are the same sorts of folks. The name of the game for me is customer service orientation and Pacifico has demonstrated that, if you want that in a car dealership, they are the place to go.And if you're looking for a Mazda, talk with Jodi - you'll be glad you did.

cramato

1 de abr. de 2014

After contacting many Mazda dealerships in the Philadelphia/South Jersey area, I decided to make a trip to Pacifico. I was very happy with their customer service and love my new CX-5. I was originally looking at the Sport model, but Jodi said we should test drive the Touring. I am glad we did and she was able to get the monthly payment in our price range. Overall, great experience!

Macbeth

29 de mar. de 2014

I've given this positive review because the people treated me very well at Pacifico, & continue to do so. I've kept in contact with Jason, & he's answered all my questions quickly. I love the car. I went back to Pacifico because I'd had a great experience on another car.

yttt

27 de mar. de 2014

I was treated very good. The gentlemen were very helpful and consider my needs. And the vehicle was ready when I was there. I would recommend this dealer ship.

yury12bb

25 de mar. de 2014

Cynthia and Jim were very kind and friendly professionals. I really appreciated how they were wanting to make sure I was completely satisfied.Dealership overall completely met my expectations.

JessicaStoker

25 de mar. de 2014

Wonderful experience! Drove off the lot the same day with the exact car I wanted! The took the time to work with my finances and situation. I would highly recommend.

khanzl1835

22 de mar. de 2014

Everyone at Pacifico made the buying process very easy. I would recommend them to anyone looking for any of the brands the dealer offers. It was a great experience.

josephjchung

20 de mar. de 2014

I was looking to buy a 2014 Mazda 6. I wanted to get haggling out of the way, so contacted some dealerships around my area for quotes and what not. Kyle was always quickest, most courteous and genuinely helpful. I enjoyed my interaction with Kyle so much, I chose to buy my car from Pacifico Mazda, even though Piazza Mazda was willing to sell for $50.00 less. One caveat I had was that while they said they had my car, they didn't. They said it shows on their inventory but wasn't there. Not a huge deal as I was not in a hurry to buy the car. Jason Oquendo was the sales person who worked with me.Jason is very down to earth, pleasant and professional. He gave me absolutely no pressure and made me feel very comfortable.I really appreciated how he was genuinely wanting to make sure I was compeletely satisfied.It was a very pleasant experience and I wound recommend to my friends!

DennisMooreJr

18 de mar. de 2014

This was a great buying experience. It was the first time I visited Pacifico after dealing with another dealer for my last three transactions. I can't tell you enough how glad I am I made the switch. Mr. Delvechhio and the team at Pacifico Auto Group were extremely polite, helpful, and made the experience a pleasure. I was hesitant to switch dealers but once I sat down and talked with Mr. Delvechhio all my concerns were gone. I would recommend to anyone if they are looking for a great buying experience to visit this establishment, and Mr. Angelo Delvechhio specifically. This was a top notch buying experience.

ernan50

17 de mar. de 2014

My wife and I were very pleased with our experience at Pacifico Mazda. Angelo Delvecchio greeted us in the lot and we explained to him we just wanted numbers for a CX9. We had purchased a new Mazda 5 in 2012 at Pacifico so we had no intention on buying another car. Angelo brought us inside and introduced us to Brain Green and Jerry DeMary. Angelo explain to Jerry what we wanted.Jerry than preceded to explain to us the difference between buying and leasing.Angelo then went over the numbers with us and we were pleased at what we saw. Angelo made us feel very comfortable and relax and at no time did we feel pressure. We decided to lease the CX9 and are very please with our decision. We would recommend Pacifico Mazada and Angelo Delvecchio to our family and friends for the service we received. Jack Kettell was also great to deal with in finalizing the lease.We will be a return customer.

KevinSCollier

17 de mar. de 2014

I first met Cliff back in 2009-2010. At that time he was in the Hyundai service dept. The friendliest and most courteous service rep I have ever seen. I have always appreciated the fact that Cliff will be straight up about whatever your vehicle issues may be and advise you the of the best way to address the concern. Cliff has over and over again proven to be honest, straightforward, and he takes care of his customers. Cliff is extremely customer oriented, others there ''um not so much''...Now that I own a Mazda, I am glad and sort of relieved that Cliff is in Mazda service and I know that I can depend on him for any and all concerns.Keep up the good work Cliff...

lmc08

13 de mar. de 2014

I WAS READY FOR A NEW CAR. I DRIVE A CONVERSATION VAN FOR TRIPS WITH THE GRANDKIDS. I LOVE MY VAN, BUT THE GAS MILEAGE IS A NIGHTMARE. I STARTED TO RESEARCH CARS, LOOKING PRIMARILY FOR GOOD GAS RESULTS, AS WELL AS AN EXCELLENT RATING. MAZDA CAME ON MY RADAR AFTER SEEING A BULLETIN BOARD ON RT95. IT SEEMS EVERY TIME I WAS READY TO CHECK OUT THE MAZDA FOR MYSELF, IT WAS SNOWING. PHILADELPHIA CAR SHOW TO THE RESCUE! I WAS ABLE TO SEE, TOUCH, CLIMB INTO ALL THE CARS ON LIST. THE MAZDA 3 STOLE MY HEART, WHEN I THOUGHT I WAS SHOPPING WITH MY HEAD, BUT MAZDA3 STILL MET ALL MY REQUIREMENTS. PACIFICO WAS CLOSE TO HOME, SO AFTER SEVERAL CONTACTS WITH ONLINE SPECIALIST KYLE KEEHN, AND A DAY WITH NO SNOW FORECAST I SCHEDULED MY TEST DRIVE. I MET JODIE DELIA AND KNEW I WAS IN THE RIGHT PLACE. I FELT LIKE I HAD KNOWN JODI ALL MY LIFE. SHE WAS AS EXCITED AS I WAS TO DRIVE THE MAZDA 3. JODIE IS NOT A TYPICAL 'SALESPERSON" SHE IS DOWN TO EARTH, FRIENDLY AND COMFORTABLE. BUYING A CAR IS A BIG DEAL AND NOT ALWAYS AN EASY DECISION. JODIE TOOK AWAY THE JITTERS. BEFORE I LEFT WITH MY NEW BLUE BEAUTIFUL MAZDA 3 I HAD AN APPOINTMENT FOR MY FIRST SERVICE, JODIE ALL READY KNOWING MY BUSY SCHEDULE, I KNEW ALL THE NEW GADGETS. SO I LEFT WITH MY CAR AND A NEW FRIEND. I ALSO WORKED WITH JACK KETTELL IN THE BUSINESS OFFICE. JACK WAS GREAT. HE HANDLED ALL THE DETAILS OF REGISTRATION. MAINTENANCE & WARRANTY OPTIONS EFFICIENTLY AND QUICKLY. I LEFT WITH EVERYTHING I NEEDED, INCLUDING JACK'S BUSINESS CARD AND CONFIDENCE I COULD CALL ON JACK IF NEEDED. PACIFICO IS JUST THAT KIND OF DEALERSHIP!

jhkeoughrcncom

8 de mar. de 2014

Ryan worked with me to setup the purchase of a 2012 Mazda 3. He was very attentive to my needs and always followed up with me.Craig filled in for Ryan when he was out. Since the car was for my daughter I was very impressed with the time he spent explaining the car to her. It was late Friday night and we were there passed 10 pm but Craig never rush us. I also want to say what a great just Cliff does as service manager. Since I now have 3 Mazda's in the family I deal with Cliff quiet often, He is always pleasant and upbeat and genuinely concerned about the service Pacifico Mazda delivers.

cityboy72

8 de mar. de 2014

The level of customer service and professionalism from the staff, especially the sales person Cynthia and Jodi, is unsurpassed at Pacifico. I have purchased many vehicles in my time and cannot remember ever being so comfortable and secure in the decision as I was at Pacifico, mainly due to the service I received. I found the vehicle online, viewed the user friendly website, physically went to the indoor sales location on my day off, took a test drive and was thrilled.

sturgess66

12 de feb. de 2014

When I needed to purchase a new car I started with an internet search that referred me to two Hyundai dealers in the Philadelphia area. I checked off both dealers expecting to receive follow-up from both. One dealership responded immediately - Pacifico Hyundai - via email - and then followed up with a telephone call. I spoke with Kyle Keehn. Kyle was very pleasant and also informative. He explained that I would qualify for a special rate because I had contacted Pacifico via the internet and he also gave me quotes for different models that would be of interest to me. He told me that his area of sales was dealing with internet responses and he was going to transfer me to the salesperson who would have more in depth information and specifics about what was available for me. I was transferred to Lamont Dean. Based on experiences of buying a new car, I was braced for "getting through" what in the past had not really been enjoyable experiences. I was pleasantly surprised by my experience at Pacifico. My conversations with Lamont Dean began on a Friday and he answered any questions I had and called me back with any additional information, when necessary. I went to Pacifico Hyundai on the following Monday, traded in my car, and drove home in a new Hyundai! At all times, Lamont Dean was personable and helpful and he went out of his way to come up with a deal that worked for me. In the few hours that I spent working out details, there was never an unpleasant moment he made me feel relaxed and I never felt like I was being pushed or forced. Brian Green was the person who handled all the contracts and paperwork and he was very efficient and also pleasant and ensured that the experience was not overwhelming in any way. I also met Jodi Delia, another salesperson at Pacifico. She introduced herself to me and, with a big smile, congratulated me about my new car a lovely woman and her friendliness just added further to making my experience there a pleasant and positive one. I also spoke with a couple of other employees there. Unfortunately, I cannot recall there names - but everyone was most pleasant. Back to Lamont - I cannot say enough good things about Lamont Dean! My impression is that he is a good and decent human being and it shows through. He knows all the details of his job, but also seems to like his job and likes helping the people he meets. He was good to me. When I was leaving, he told me that I was now part of the Hyundai family and to let him know if I needed help with anything in the future and that he looked forward to a long relationship. A very nice man. (Lamont I expect that you get to read this so Im saying again thank you!)I'm pleased to say that my impression, in general, of the Pacific dealership, was very positive. There was an overall feeling of friendliness and congeniality to the customers but also amongst the employees. The environment was busy but not in a stressful way. I think it must be a good place to work! I bought my last Hyundai at another dealership but on occasion I used the service department at Pacifico and I recall that the experience was good. I guess I will be seeing more of them now that I have bought a new car there and will be using them for all the regular servicing!p.s. I had to "Select vehicle brand purchased/considered" before I could submit this review and the only option was "Mazda" and that is what I selected - when, in fact, the brand I purchased was a "Hyundai."

mcgrathd1043

31 de ene. de 2014

After communicating with the internet department, my husband and I and our 14 year old son went to Pacifico to purchase the Mazda CX-5 we had decided we wanted. We only went to Pacifico because they had the CX-5 with the options I wanted in stock. Upon arrival at around 11 am, we were greeted by an individual (he never asked us our names or told us his) and, in response to my asking for Kyle, said that Kyle was in the internet department, not Sales, but that he could help us. He turned out to be Michael Conahan (oddly, he is not one of the employees listed on their website or as a choice on this form.) We told him we wanted to see/test drive the car about which I was speaking to Kyle. We first walked around the parking lot looking for the right car, then we began driving around to other lots looking for it. Could not find it. When he went in to inquire, he found out that the car I was looking for was the one in the showroom just feet away from the desk he sat at. What a waste of time.We then proceeded to negotiate. Well, we did. Michael had nothing to say at all. He simply took what we said to the Sales Manager, Brian Green, who then took over the whole process-including actually showing me some quirky features of the car. Once we made an agreement and decided to proceed, it was probably around 12:30. Michael began to tell us that it would take time to "prep" the car and we would have to be "in line" for financing. As this was the holiday season and we had tons to do and had our college daughter at home waiting for us, I told Michael I would prefer to leave and come back later to pick up the car. He said he wouldn't advise that because we would lose our place in the finance line. As for the prep, it "wouldn't take long" because they have two guys working on it at one time. We agreed to proceed.We saw them take the car from the showroom floor. We sat with Michael who said absolutely nothing to us. When I saw other customers eating soft pretzels, I asked Michael if there were soft pretzels somewhere so my son could eat something. It was well after lunch at this point. Michael pointed to a hallway and said they might be back there. And we could purchase beverages. We continued to wait. I watch the other sales people meet with other people. The salesperson next to us met with 3 different groups of people and sold them cars in the time we sat there in silence and hunger. Michael did schedule an oil change for the car we hadn't yet purchased--he said he was required to do so. They get evaluated on it.At some point, Michael disappeared for over an hour. We had no idea where he went or what he was doing. It was around 2pm. When he returned, around 3 or 3:30, he advised that he had "done a favor" for someone and ran out of gas doing it and had to walk back to the dealership because no one would answer the phone. In the meantime, no one had been advocating for us or doing anything for us actually. The sales manager was definitely aware that we were there, sitting alone, doing nothing.Still no lunch for any of us and we are not allowed to leave because we risk losing our place in line for financing. We are now confused because the two guys who were prepping our new car, had had the car for almost 3 hours. Then, it appeared. I went to go look at it. Unbelievable. The only thing the guys in prep had done was vacuum the floor. This was a car that had been in the showroom. There were fingerprints everywhere, dust and dirt everywhere in the car, including on the seats, and all they had done for the 2.5 hours they had the car was vacuum the floor. There was even tons of dirt in the grill of the car so I am pretty sure it wasn't even washed. WHAT WERE THEY DOING ALL THAT TIME? Michael got some cleaning fluid and started to clean the interior of the car. I kept finding more and more that they hadn't done. It was a disgrace. Michael asked if I wanted them to redo. I said I could not be there for any more hours. And, there was no reason to expect a different result.Then, finally, around 4:30pm we get into finance. EVERY SINGLE PIECE OF PAPER HAD THE WRONG INFORMATION ON IT. According to the finance woman, our salesman or Brian Green gave her the wrong information regarding the term and amount of the financing. WOW! Interestingly, when we told her about how the car was so filthy after being "prepped" for 2 hours, she was not surprised at all and looked at the clock noting that the supervisor there was now gone so there was no point in taking it back there because it would not be done right anyway in his absence. (Not sure that matters because he would have been there when the car was there in the first place...)Finally, at 5pm, it is now dark outside. We are ready to leave. Michael told us nothing about how the car worked; his only concern was to pair up my phone I guess so he could check that off the list with the scheduling of the oil change. I asked him about the Sirius subscription period--wanted to confirm it was 4 months--he said it was 3-WRONG. My husband asked him how large the gas tank was-Michael said-13 gallons. I had to correct him-it is 15 gallons. I then drove the car home in terror because I did not know how anything worked. We couldn't get the navigation to work and we had a 40 minute drive home on I-95. So scary.When we got home we had left the car outside the garage. When I went out to start the car to then put it in the garage, I couldn't get the car to work. I was in a panic. The key did nothing. I went in the house and got the other key and it worked. It turns out, we were given a key to a different car so we only had one key that was the right one. Additionally, we discovered that the prep guys had forgotten to install the $200 cargo cover we had purchased. Keep in mind this dealership is 40 minutes from our home--we were not going back there for things that should have been done right in the 6 hours we had been there. We demanded they overnight our key and send me a check for the cargo cover. They agreed to do that.In reviewing the materials, it appears that the salesman was supposed to go over all of the workings of the car with me. It also appears that a label was supposed to be put on the car windows to let me know who to call for assistance in the case of a breakdown. To this day I have no idea how to get access to the Mazda Assistance program that comes with the car for 3 years and for which I cancelled my AAA.Additionally, the car has a feature--City Assist Brake--something like that--which I paid extra for in a package--and I don't know exactly how it works but I have had a couple of experiences where it should have kicked in and didn't. I half wonder if I paid for something else I didn't get. The Volvo dealer takes you on a mini track to show you how that feature works--Michael didn't even talk about it. He probably has no idea.What is really disturbing is that I was told over and over again that I would be getting a survey from Mazda which would ask me to rate/discuss my sales experience. I NEVER RECEIVED IT. I asked Pacifico about why I never received it and they said they had no way to suppress it but do you think that it is a coincidence that I never got the survey? I don't.Finally, they send me multiple letters, like one on December 5th, thanking me for my purchase and asking me to refer people there--but there is no name or signature on the letter--only an open space for one. "Sincerely, ----------------------------." Every single letter sent is unsigned like that. I recall other dealers not only signing the letter but giving me business cards.We have purchased many, many cars over the years. Hondas, Toyotas, Acuras, etc. We have never had such a poor purchase experience. I would not want anyone else to experience this. '

jpmiller1165

29 de ene. de 2014

Went to dealer for a specific vehicle we found on their website. Explained our whole situation to our internet contact Kyle, as well as the exact car we were coming to see. When we got there we were informed that the car was no longer there and they weren't even sure how long it was gone (or so they say). The deal was an amazing deal (too good to be true). While we were there, trying to find something that might work, Kyle did come to the salesperson's desk that we were at but didn't even acknowledge us. Jodi is the reason I gave a 5 on friendliness. I gave them an "OK" on quality of work because Jodi did try hard but I couldn't give higher than that because they felt as though it was no big deal that the car we came for had been long gone, as far as we can tell, and no one cared to come to us and apologize in any way. After sitting there for hours finally had to leave to see if we could get 2nd option car at another dealer. Had read several good reviews from people that came over to there from NJ and was looking forward to what I thought would be a different kind of experience. Instead found just another typical car dealership. No different than the one right around the corner from where ever you live. Big time feeling of BAIT & SWITCH!

LENORA1617

11 de nov. de 2013

I wanted to celebrate by birthday in a special way. I wanted to do something for me. I ended up at the Pacifico Mazda dealership on March 3, 2013. I was warmly greeted by Craig, who from first sight say I was out of my element. Though I had my husband and brother, I wanted to do this myself. I have never brought a brand new car, nor set foot into a dealership. Craig asked me what I looking for and how much I was will to pay. I told him I was looking for a certified used car, to fit 6 people. Oh and by the way, I DON'T DO MINIVANS. Out to the lot, Craig directs me to a Meteror Gray, 6 passager MAZDA 5 TOURING edition. It had EVERYTHING I wanted and was NOT a minivan. Back in he dealership, I had the key an full tank and only 3 miles. Yes craig was able to get me a BRAND NEW car for a cheaper payment that a USED one. I LOVE MY MAZDA and the MADZA family!!!LENORA and TROY!!!

AllwaysReadReviews

31 de oct. de 2013

No matter what, do not bring your car here for service!!!!!!!! My mother brought her brand new 2013 Mazda2, which we purchased from this dealership (this was another headache that will be discussed in a different review), in for replacement service of her passenger side mirror. The mirror face needed to be replaced. When she brought her car in for service, the service adviser told her she needed to replace both the mirror face and the casing, though only the face was damaged. It was evident that the casing did not need to be replaced and that the mirror facing could be popped in as it looked like it popped right out. However, they told her to replace both. Then they made her prepay for the parts!!!! It's a dealership, since when do you need to prepay for parts when you have all the parts you need right there in the service department!????!!!Nonetheless, my mother, like many senior citizens, are ignorant to such things and so they comply without questioning the validity of what's being asked. She prepaid for the parts (one of which was not needed) and came back later for service. Two days later, after service was completed, she noticed the passenger mirror casing, which was just replaced, was cracked on the bottom and the swivel housing that holds the mirror now had a 1/4" gap. It is obvious that whomever replaced the mirror did so incorrectly or there is a manufacturer defect. My mother returned to the dealership (without my knowledge, as I would've went with her the first time and the second time) and showed them the damage and the service technician John said, "someone hit your car again."No one hit her car the first time, let alone this time. We took pictures of the mirror and the car to prove that there was no outside influence to cause the damage. She asked him was it like this when she brought the car in the first time and he said "no." So if it wasn't like that before service was done on the car but after service there's now more visible damage to the mirror; but no scratches or nicks or cracks (which would be evident if the car was "hit again") are on the car or the mirror as a result of some outside influence, then it is clear that there is some defect.The service adviser said, "you need to replace the whole thing." My mother asked him why this was not recommended the first time. John states, "because it wasn't like that the first time." They are trying to milk her out of paying more money for damage that was not a result of outside influence but a result of careless service reparations.WHATEVER YOU DO, DO NOT TAKE YOUR CAR TO PACIFICO MAZDA FOR REPAIR!!!!!! THEY HAVE POOR CUSTOMER SERVICE. THEY DO NOT MAKE YOU FEEL LIKE YOUR BUSINESS IS APPRECIATED AND THEY DO NOT DESERVE YOUR BUSINESS. GO ELSEWHERE WHERE YOU WILL BE VALUED AND APPRECIATED AS A CUSTOMER.I own a 2006 Mini and even though I am past warranty, the BMW/Mini Dealership values you as a customer! I've never had a problem with getting excellent customer service. I am also a former Toyota owner and have never had a problem with the Toyota Service department. Pacifico Mazda is the first dealership where I have seen poor customer service to new customers.

Awsome42

1 de sep. de 2013

This has been one of the best purchase that I have made in a long time you guys exceeded over my expectation you guy are awesome

MichaelDiPaolo

30 de ago. de 2013

Jim was a great sales rep. Very friendly and helpful. Got a good price on my new car and I am enjoying my new ride :-)

Brian369

2 de ago. de 2013

I purchased my brand new Mazda CX-9 on July 26, 2013. I initially did my research on-line and was assisted by Kyle Keehn; who was very informative and helpful with additional information and pricing. Thanks Kyle! Upon visiting Pacifico Mazda's Dealership, I was warmly greeted by Sales Manager; Brian Green--who was expecting me, thanks to Kyle--and he quickly arranged for sales associate; Jason Oquendo to assist me and my wife with our purchase. Thanks Brian! Jason was joined by new sales associate; Jodi Delia; (well, new to Pacifico, that is) and both were extremely welcoming and made us feel right at home. Jason brought the CX-9 around from the lot and together we all took a test drive. Needless to say, we all had a great time on the test-drive and loved the CX-9---Zoom Zoom! After the test drive, both Jason and Jodi patiently answered all of our questions and gave us a detailed description of the vehicle and its options. Satisfied that the CX-9 was right for us, my wife and I decided to purchase the vehicle. Thanks Jason & Jodi! We went back into the dealership and were presented with a fair price quote for the CX-9. I was pleasantly surprised and very grateful with the "no-pressure" and "no-haggle" style of negotiations process utilized by the entire Pacifico team. So much so, that we accepted the offer and made the deal. The process was quick, too. Mainly, because everyone pitched in--from completing the paperwork, to detailing and fueling the vehicle, to delivering us our brand-new vehicle--everyone played a part...it was a team effort. Thanks Pacifico! I must add that everyone at Pacifico was wonderful and provided us with a wonderful car-buying experience. The whole team at Pacifico acted like a family--and treated my wife and I like family, too--especially Brian, Jason & Jodi. Thanks guys!Sincerely, Brian & Katie McBride

lukashafstrom

31 de jul. de 2013

Lamont was great. Really helped me find the right car. Very happy with my mazda 3. Lamont help me find a car that fits me.

snoochessju

12 de jul. de 2013

After visiting about 15 dealerships (not exaggerating) we decided to try Pacifico aiming to buy a Kia or Hyundai used sedan. We barely got through the gate and Lamont came out to meet us. He was friendly but not pushy. We told him what we were looking for and he knew what was in stock and where it was precisely on the lot. Unfortunately, it started pouring rain. Lamont brought us in and sat us down and discussed our options and using a calculator was able to get us an idea of what price range we should be looking for, etc. With the bad weather we decided to come back another day to walk around and test drive. Our decision to return to Pacifico was based soley on the customer service and attitude of Lamont. When we returned Lamont was able to work with us and after talking a bit more he informed us about Mazda which we did not consider and after crunching the numbers and test driving we bought a new Mazda2. Lamont even came in on his day off to sign the final papers with us. We could not be more happy with our purchase or the customer service provided to us by Lamont as well as the other Pacifico staff we talked with (Brian Green, Carol Fahy and a newer employee). I definitely plan to recommend Lamont and Pacifico to anyone looking for a vehicle.

edlaura

8 de jul. de 2013

I initially spoke with Brian Green and explained my dis-satisfaction with another Mazda dealer a few years ago. I knew exactly which car I wanted and exactly how much I was willing to pay for it. At this point, he was able to work everything out for me. He asked me to speak with Ryan Daly when I arrived to the dealership. Ryan handled all the details QUICKLY & PROFESSIONALLY. As opposed to other dealers who say one thing and then do another, Pacifico and its sales team are number one in my opinion. I definitely would recommend them to my friends or family.

2013mazda

21 de jun. de 2013

I am so thrilled I bought my car from Pacifico! I had been to plenty of dealerships while on my car search, and the experience here was by far the best. Everyone I met was warm, knowledgeable, and accommodating. Ryan Daly was my salesman, and he was beyond excellent. He was able to show me how to use the technology in the car, was patient as I made my final decision, and was supportive in each step of the process. I would absolutely recommend Pacifico and Ryan to anyone searching for a car - great people and great dealership!

Gregorpep

1 de jun. de 2013

Graig Starn was personable, patient, friendly, helpful, knowledgable, and very thorough and made my car buying experience very pleasant and stress free.Would definitely shop Pacifico Mazda again for my next vehicle.

droj321

31 de may. de 2013

Lamont was very helpful in assisting me with my leasing experience. Although car purchasing can be daunting, Lamont was a pleasure to work with and was patient and courteous throughout the process. I received an amazing deal for my lease and could not be happier with my vehicle!

DwayneCaffie

31 de may. de 2013

Number 1 dealership in my book. Craig starn the best salesman ever keep up the good work. A pleasure to do business with you guys

jwlee4101

15 de may. de 2013

James Fisher was very friendly when I went to Pacifico Mazda to lease a new mazda 6 2014. He made sure that I got the exact car I wanted, and was honest about the possible monthly payments. He even helped me add the new car to my insurance plan and stayed on the phone with the agent. Most importantly, he got all the paperwork and lease material ready so that the process was very speedy and smooth. Thanks James!

dnjursy

17 de abr. de 2013

Everyone was extremely accomodating and willing to work the prices and payments to my standards. I feel I got a great deal and this was my second car bought through this dealership. James was able to inform me on the differnet features and benefits of each model.Cythia is always interested in how the process is going and likes to receive updates on how the family is enjoying the car.Overall the Pacifico Mazda team has always made us feel at home and are willing to help with anything.

lizzi143

6 de abr. de 2013

I had the pleasure to have Andrew help me through my car buying experience. He put me at ease,as I was nervous, and he explained everything to me so that I understood everything, and I was not uncomfortable about asking questions. He was very informative, friendly and made sure I was familiar with my car before I left. He was wonderful, and before I left I felt more like family than a customer! wonderful dealership to work with, but better yet, wonderful atmosphere and warm wonderful people Thank You Andrew!!

Mazdaman213

31 de mar. de 2013

James did a great job getting are payments where we needed them and got us out of his old car with no problem I wanted to leave this post to let people know you need to come and see fish

castlemj

17 de mar. de 2013

Had a great experience here. I got an estimated price through the AAA auto buying program, in which you enter your zip code and the car model/options you want, and it gives you an estimated price for various dealerships in the area (Pacifico is AAA certified, always a good sign).I called about this price and left a voicemail with Cynthia, their internet sales manager. She called me back immediately (within 5 minutes), offered me a price that was $500 below the AAA quote, and within an hour emailed me the quoted price and sticker for the specific car model/options/color I was looking for (including the VIN number for the specific vehicle). If you're new to car buying, this is a pretty big deal. Other dealerships (Sussman, for example) won't email you a hard quote with price and VIN number for a specfific car. This is because the "price" they give you on the phone/internet includes rebates you're often not eligible for (and they will try to mark up the price in other ways like individual options on specific vehicles). So being able to go in with an exact price on a specific car (down to the VIN number) is a huge plus.I called a few days later to check if the car was available. Cynthia was out, but my call was again promptly returned by Brian, the sales manager, who checked the VIN number, told me it was still in stock, and was very clear and direct in discussing price and payment options. Much to my surprise, when I told them I would come in tomorrow to purchase it, they actually held the car for me--this is not something I would expect from any dealer, as they obviously want to sell a car whenever they get the chance and don't like to hold inventory. When I went in the next day they pulled the car around, let me check it out, and then sold it to me for the exact price they quoted without even _attempting_ to sell me any additional upgrades or options. Furthermore, when I told them I would be paying in full up front, they didn't try to talk me into financing in any way. They processed everything relatively quickly (took a couple hours, but that's standard at a busy dealership), and were able to get me registered in PA and give me a license plate on the spot--no need to go to the DMV.So in summary: 1) they were super helpful and responsive over the phone; 2) they quoted me an exact price on a specific vehicle/VIN# and emailed me the full window sticker before I even set foot in the dealership; 3) they held the car for me overnight once I told them I was prepared to buy, again before I had even set foot in the dealership; 4) they made no attempt whatsoever to sell me anything other than what I requested, or to raise the price they had emailed to me in any way; and 5) they made no attempt to convince me to finance after I told them I would be paying in full.I honestly never imagined I would have such a good experience purchasing a car in Philly. I was thankful enough to write this review--I'm a pretty lazy person and barely ever yelp, but I wanted to return the favor for the great service they gave me. Oh, and did I mention that I paid more than $3000 below MSRP? I suppose the fact that I knew exactly what I wanted and was obviously knowledgeable and direct in our negotiations helped me out, but there's no denying they did everything they could to make my experience a good one.

chicky5

7 de mar. de 2013

I would rate my experience as fabulous to say the least. My Salesman Lamont Dean was exceptionally accommodating and kind. I was very pleased with his knowledge and professionalism as well as his ability to converse on a human level. It is a long and tedious process but made very pleasant with Lamont . I will certainly recommend this salesman to others as well as return to him for my next purchase. I have made a purchase here before and was not as pleased as i was this time. Sincerely,Cecelia Samar

rgorman356

28 de feb. de 2013

From the first telephone contact with Cynthia Crum, Internet Mgr., I knew we would be on a mutually beneficial path to a new Mazda CX-5 SUV purchase. She was understanding and confident in presenting the model, equipment, and color car that my wife and I were looking for. The price was very realistic, with no hidden items. We made an appointment and were greeted by Cynthia outside the Pacifico Dealership and then were introduced to Craig Starn who steared us patiently through the sales procedure and our very fair Honda trade in. Craig and Cynthia, working together made it a comfortable event. Craig explained everything about the car and checked with us a couple of days later also setting the time.for our first free oil change. During our time in the sales room, Pacifico General Manager Thomas Flynn also stopped by to say hello.Carol Fahy expertly finished the Financial papers. - - - Overall it was a nicely done deal.

kg344904

28 de feb. de 2013

I had a great experience at Pacifico Mazda. The salesman Lamont Dean, was very courteous and helpful throught the process of me leasing my first car.

natalie33

16 de feb. de 2013

I recently purchased a new Mazda from Pacifico and was very impressed with their customer service and professionalism. My situation at the time required me to purchase a vehicle immediately and on a very limited schedule. Brian Green and Cynthia Crum, in particular, were very patient with me ( I test drove several vehicles) and answered every single question I had. They were very detail oriented and knowledgable and I feel that I was able to get a reliable, quality vehicle for a fair price. I am very happy with my purchase and expect to be a Pacifico customer for life!

belliebeans7

10 de feb. de 2013

I recently purchased my used 2011 Mazda3 from Pacifico Mazda, working with Lamont Dean as my salesman. I am pleased to say I love my new vehicle, and although I was sad to see my old car go, the Pacifico dealer gave me a terrific deal and worked the numbers so that they were affordable for me starting out on my own. They gave me a significant amount of money for my trade-in, and I was extremely pleased by the customer service I received. I will be reccomending this dealership, and Mr. Dean as well, to purchase their next Mazda or other vehicle at Pacifico Mazda!

Khush22

7 de feb. de 2013

Andrew and Christian spent a lot of time with me. It was my first car I was purchasing all on my own. As a young first time buyer, I had many questions and concerns about such a big purchase. They both spent a lot of time with me and answered all my questions to put me at ease with buying my car. I absolutely love my new madza cx 5 touring!! Highly recommend coming here for good deals and friendly service!

clawedme

31 de ene. de 2013

Thank you so much for your kindness and assistance when I purchased my CX5. I am loving my Mazda a lot! Thanks for being a fantastic support during that long process.

mcmongle

30 de ene. de 2013

Fish and Cynthia did a great job getting me my price for the Mazda 5 me and my wife are loving the car you guys are great

NesrinAvci

31 de dic. de 2012

I purchased a 2010 Mazda 3 car. Craig is a very knowledgeable sales person. He was very patient with the loan process and the paperwork required to transfer the car over. He was also very informative about the car and setting up the ipad phone and other good stuff car came with. My daughter was happy with the car we purchased and its performance. Craig folled up with me after the purchase and informed me w/the new plate/registration status. Overall, I would say I had great experience w/the dealer and I would definitely buy another car there when needed.

Italiarn

31 de dic. de 2012

Craig Starb was so patient and helpful. I would recommend this dealership to all my family and friends!! Even finance manager was friendly and she made us feel welcome and not afraid to ask questions. Thank you.

KOTAP2

7 de dic. de 2012

THIS LITTLE NOTE IS TO FOLLOW UP ON MY RECENT REVIEW FOR PACIFICO MAZDA.ON 11/30 WE PURCHASED OUR CX-5 AND AS PREVIOUSLY STATED WERE VERY HAPPY WITH LAMONT AND BRIAN GREEN.AFTER SEVERAL TRIES OF PROGRAMMING THE GARAGE DOOR TO THE HOMELINL IN THE CAR WERE UNSUCCESFUL I SPOKE WITH BRIAN WHO OFFERED TO COME TO OUR HOME ON HIS OWN TIME AND HELP US OUT.HE CAME WHEN HE SAID HE WOULD AND GOT EVERYTHING WORKING......TALK ABOUT CUSTOMER SERVICE,THIS IS THE BEST!!!!! THANKS AGAIN,THE BRAVERMANS

charlentis

4 de dic. de 2012

Dear Sir;I visited Pacifico the other day for service, need i say i left with a new vehicial. From the service manager, manager and your direct line people made me comfortable from the moment i arrived. My sales person came an i guess you know the rest of the story. i bought a new car. loving it. 5 kuto's to every one thanks for your business. Please tell lemont i can't find the survey he asked me to feel out and if he will send me the site again i will complete it right away.Thank YouCharlene Scott

KOTAP2

1 de dic. de 2012

WE WERE GREETED IMMEDIATELY BY LAMONT UPON ENTERING THE SHOWROOM AND IT WAS A WARM FRIENDLY SINCERE WELCOME.WE SPOKE OF THE VEHICLE THAT WE WANTED AND THE CAR THAT WAS TO BE TRADED WAS PROMPTLY EVALUATED. IN A MATTER OF MINUTES LAMONT RETURNED WITH THE PRICE OF THE NEW VEHICLE MINUS OUR TRADE.MY WIFE AND I WERE OVERWHELMED WITH THE FINAL FIGURE WHICH WAS EXTREMELY FAIR AND THERE WAS NO NECESSITY TO EVEN THINK ABOUT HAGGLING SINCE WE HAD BEEN TO ANOTHER MAZDA DEALER PREVIOUSLY.OUR NEW CAR ARRIVED JUST A FEW DAYS LATER.LAMONT SPENT A LONG TIME SHOWING THE WORKINGS OF THE CAR AND WAS VERY PATIENT ANTD THOROUGH.WE WERE INTRODUCED TO SALES MGR. BRIAN GREEN AND BOTH MY WIFE AND MYSELF FELT LIKE THEY WERE PART OF OUR FAMILY.I AM 73 YEARS OLD AND HAVE PURCHASED MANY CARS FROM DIFFERENT DEALERS BUT PACIFICO WAS BY FAR THE POSITIVE BEST. THE EXTRA FEW MILES WE TRAVELLED WERE WORTH IT.

harry7

29 de nov. de 2012

I wanted to thank fish and Brian green for working so hard on getting me and my wife approved on our Hyundai Santa few its a great car and you guys are awesome.

Cspencer420

24 de nov. de 2012

I love this dealership... Pacifico Mazda is amazing and so are their employees. Looking to buy my first car mrs. Cynthia and mr. Lamont knew exactly which direction to point me in for a first car. They both explained that the Mazda 2 would be an excellent choice. Even though I don't like hatch back cars this one grew on me. After giving the car a test drive, I fell in love. This dealerships gives nothing but the best customer service and loyalty. When you walk in you are a customer but by the time you purchase your car you feel like family. Thanks again you guys you made my experience a great one.

ecr9343

19 de nov. de 2012

I walked into Pacifico Mazda, Lamont Dean introduced himself and was went out of his way to provide me with what I ask for, plus more. Lamont made feel like family, all the way from the General Manager, Loan Officer to service manager extremely nice and helpful. I honstly believe Lamont Love his job and dealing people I would hily recommend visiting this dealership and asking for Mr Dean.Ed

zachery

18 de nov. de 2012

My husband and i have bought and leased our cars there for years. The service and people are the best, and the prices can't be beat. We have always recommended to others and they were so glad we did, said buying their vehicles there was best ever experienced. One always gets the best deals and treated wonderful. The dealership has been around for many many years and this is the reason why. Do not hesitate to buy your vehicle there you will be saved a lot of grief. I had never read anyone's reviews until now, my husband and first went on our own and just never went anywhere else there was no need. When you go to the best you don't need to search anywhere else.

MYLESJAVON

15 de oct. de 2012

I have so many GREAT things to say about these guys ~ James Fisher, Lamont Dean and Chris Harmer...THANK YOU...THANK YOU...THANK YOU! For being so helpful, understanding and just so easy to work with...THANK YOU Guys for making my 40th Birthday a Wonderful one.....also one I will ALWAYS remember.........I LOVE my Cadillac CTS!! :O)I have already started spreading the word!!!

jshith

30 de sep. de 2012

This was by far the best car purchase I have ever done James fisher was the nicest salesman I had I will be buying more cars from him alot moreThanksFish

julie chu

23 de sep. de 2012

This is the first time that I've bought a car through email and telephone. I was looking for a Mazda 5 to replace my 5 year old RAV4. I read a great review about their business/Internet sales manager, Cynthia Crum. I called her and told her what I needed. She was very nice and quoted me the price, the license fee and sales tax all through email before her vacation and told me who to contact at Pacifico. Since their Mazda manager was out sick, their general manager, Jim Little, took care of me. He was a true professional: quick to respond to emails and phone calls, took care to answer all my questions and set up the transaction. Most importantly, he made it clear that there were no hidden charges, such as documentation fees. My son-in-law took my RAV4 to Pacifico and Jim gave a fair trade-in value. Since I was paying cash, they also gave me a discount on the sales price.All of the details of the sale transaction were taking care of by a young Sales Consultant named Christopher Yohannan. He was also very professional and quick to respond to questions. I finally met them all in person on the day of the sale when I went to pick up my new Mazda 5. They were just as nice in person as on the phone. This was a very pleasant buying experience for me, I felt that I was fairly treated and well taken care of. My family and I will buy cars from them again. I also love my new Mazda 5 very much!!!!

lancer233

21 de sep. de 2012

This is my second Mazda 3 purchased from Pacifico Mazda. Both Lamont Dean and Brian Green handled themselves in the most professional and friendly manner. I felt very comfortable daeling with these gentlemen and I would highly recommned Pacifico Mazada along with these two gentlemen to all of my family and friends.

Pglynn

31 de ago. de 2012

Awesome guy and nice! Very helpful and knowledgable . Def would buy a car from him again. Very helpful and expedited our sale. Worked with us.

steve.crutchfield

31 de ago. de 2012

The car buying experience is always a bit stressful. It's nice to know there is a company that's shoots straight and works with the customer as much as possible. The guys at Pacifico Mazda helped my wife and I work through the selection process and left us feeling great about our choice and our price. I look forward to developing a relationship with these guys. Lamont, Brain, Jim....thank you!

ndo215

31 de ago. de 2012

Pacifico made buying a care easy. Just got a Mazda 3 and we love it. James was the best. He knew all the features we needed. He showed us which cars would work and helped us pick the best one. Brian got us a great deal so we had to do it. I couldn't be happier.

ken.borger.1

31 de ago. de 2012

The price was good, but overall James worked exceptionally hard for over 2 hours to help me find an insurance carrier that would give me a price that was low enough to allow me to go forward and make the purchase.

Becca888

28 de ago. de 2012

Chris was very helpful and patient. He answered all of my questions w/ confidence and was very well mannered. He wasn't pushy or manipulative like many car salesmen that I've met in the past. Very informative and friendly.

chachah

28 de ago. de 2012

JAMES WAS VERY KIND AND PERSONABLE. HE MADE MY BUYING MY FIRST CAR A PLEASANT EXPERIENCE. I'LL SEND MY FAMILY AND FRIENDS HIS WAY WHEN THEY WANT TO MAKE CAR PURCHASES IN THE FUTURE.

vindos

27 de ago. de 2012

Chris was knowledgeable anmd personable. He knew and loved cars. He was patient answering questions and helped guide to exactly the car we wanted. He was not pushy and really listened to us. I plan to buy my next car fromhim and he convinced me that Mazdas have a lot to offer. The price was good and the agreement easily made. Everyone we spoke to at the dealership was both friendly and informative. WOuld readily recommend both Chris and Pacifico Mazda. An experience I was dreading turned out to be great! Thanks, Chris!

zbannar16

27 de ago. de 2012

Chris was a very friendly sales person who helped me out a lot. He's very knowledgeable about cars and is willing to work with you. I was very pleased with my experience at pacifico Mazda.

melissa.bingham.71

16 de ago. de 2012

Awesome experience compared to other dealerships. Andrew at Pacifico Mazda was patient with us and answered all of our million and 1 questions. Thanks guys

aavedon

10 de ago. de 2012

Having had a previous negative experience with another Mazda dealer in NJ, it was refreshing to know that there are still car dealers/salespersons with high levels of integrity and customer service, as I experienced at Pacifico. From the manager, and even other salesmen I was not working with, everyone was pleasant, professional, and accomodating. As for the salesman I was working with, Chris Yohannan is a very knowledgable, and excellent sales person. He treated me with the uttermost respect, and was quite friedly, patient, and humorous. The entire car buying experience was truly exceptional to say the least, and I'd only wish I'd done business with them before. However, I'll be sure to recommend them to my friends.

telly1976

1 de ago. de 2012

I Love my CX-9! My husband and I wanted a reliable and affordable suv for our family but we didn't know which one. James knew all about the different suvs and promised us he would find the one that suits our needs the best. He delievered. He showed us a used Cx-9 that was in great condition and perfect for what we needed and wanted to spend. He made it very easy for us. James was very nice, professinal and honest. His supervisor Brian was also a nice guy. He offered us refreshments and even told us a few stories while we waited for the final paperwork to be ready. Overall it was great!

jenn789

27 de jul. de 2012

Chris was excellent from the beginning of the sale until the end. he was not pushy at all. He new the product and thoroughly explained everything I needed to know. I would refer any of my friends and family to him.

Fieldsy

27 de jul. de 2012

I wanted to get a new 2012 Mazda 3. I've searched and talked to over 8 dealerships in my area to find the best price online. Jill Dawson contacted me about a quote online and answered any question I had to ask. She got me the best quote around, so I decided to go in and check it out. Once I got to the dealership, I met up with Brian Green, who set me up with Erica Leitzel to talk about and look at the new Mazda 3. This is my first time buying a new car. I heard that buying one can be intimidating and frustrating. Erica made it seem like the total opposite of that. She was very informative/professional, but she was also someone that put you at ease. We talked about some cars, test drove one, and it was the right car for me.All in all, the dealership experience was great and I would suggest you give them a try if you are in the market for a new Mazda.

Hamster21

16 de jul. de 2012

Made buying a new Mazda3 quick and painless. Went to other dealerships to trade in my Acura TL but they were barely giving me anything for my trade in. Stopped in Pacifico Mazda and Chris came back with the offer I was looking for. I would highly recommend dealing with Chris with if you are interested in the makes and models they sale.

jgrabes

16 de jul. de 2012

Chris was a great help. I found myself in a predicament after I totaled my previous vehicle and I was also very indecisive. Chris was patient, helpful, and friendly, and took a lot of time over a couple days to assist me with my purchase. This was back in January and he has continued to check up on my satisfaction with my purchase.

justine1955

14 de jul. de 2012

Chris helped me with the purchase of my new Mazda 3 vehicle. He was very knowledgeable, courteous, and comfortable to be with. I was very nervous and Chris explained anything I asked with patience and knowledge and made my experience a good one. I would Highly recommend Chris as a sales person to any of my family and friends.

je215

14 de jul. de 2012

Carl went above and beyond to help us find our car. I would highly recommend Carl to anyone looking for a car. Thanks for the great customer service Carl!

SmacX120

13 de jul. de 2012

I wouldn't have gotten this car if it weren't forCarl. He took his time and really built a solid sales relationship with my boyfriend and myself. It ishard to get a car with a lower credit score the 700 and he made it happen!

Kkyle225

10 de jul. de 2012

Excellent service..knowledgeable and patient. Made 1st time buying experience really easy! I would definitely refer Chris to a family member pr friend in the market for a new or used car!

renaldo7897

30 de jun. de 2012

I came into the dealership to price compare Mazda's lineup. Ryan was very helpful and knowledgeable about the cars. Although the model I preferred was out of my price range and I did purchase a newer version of my old car, I did recommend Pacifico to a friend who was looking and he bought a car from there.

george76ers44

30 de jun. de 2012

Excellent service, Chris was very personable and professional. I appreciated his willingness to work with me and help me find the right car for the price I was looking to pay. Thanks!

thegreat121

31 de may. de 2012

Great staff and great cars Just got a brand new mazda 3 with the sky active gas mileage and I love it. My salesman was James Fishburne and he was awesome. He was great to work with because he is the first salesperson in our car process to truly try to flind and fill all of our needs. He was. very funny, a great listener, and it seemed like he knew everything about sky active. We had a fun time and we are going back to buy our son a car soon. If you want a mazda this is the place to go.

swagger198728

31 de may. de 2012

I walked into Pacifico Mazda looking for a new Mazda 3. My sales rep. Chris Yohannan helped me find a nice new Mazda that worked for me. He explained to me about the new skyactive technology and why the new Mazda 3s are such great cars to own. He was very knowledgeable and easy to work with. Chris even took me on the highway because I told him my commute to work is mostly highway. He is the best sales guy i have ever worked with. I defiantly recommend you go see Chris at Pacifico Mazda.

angeliquejohnson86

17 de may. de 2012

LAmont was extremely helpful and friendly and most important, honest. He helped me purchase a car hat I did not originally ntend to buy at a lower price even though it was two years newer than the car I was oiginally intent on buying. I received an excellent price and the customer service was impeccable. He talked me through the purchasing process withour pressuring me and made me feel comfortable. He answered all of my questions and addressed my concerns. I was given a great value of the trade in, I was actually given $1200 more than I was expecting to receive for my trade in and they found me financing that significantly reduced the interest I have to pay on the car I purchased through them. I went from paying %18 in intereset with a big bank to %5.49with a cedit union which was awesome. Also, the Pacifico for Life program is awesome. They really take care of their customers.There will never be enpough words to thank them for working with me to express how much of a blessing it is for me to found a dealership that is truly customer oriented. I would recommend Pacifico to anyone looking for quality, honest dealership to do business .

Andrew.miller8

12 de may. de 2012

Lamont was a super sales man. He made the buying experience very easy. He was patient and thorough in helping us choose a car. I would give him a five rating

Angel202

2 de may. de 2012

Worked very hard to find us a car in our price range!!!! Very thankful for all the help when we were in such a jam.

wdsarb

16 de abr. de 2012

Craig Starn is an excellent salesman. He was professional, polite, and listened closely to the needs of our family. A breakdown of an old car had us purchasing the Mazda far quicker than we planned. Craig negotiated our expedited purchase with grace.

btcs09

5 de abr. de 2012

The customer service was overall the best experience we have ever had. The quality of the research and work Mr. Madonna provided to us was top quality customer service. Mr. Madonna was kind and caring when hearing our preferences and concerns while we shopped for a car. We would strongly recommend returning to purchase future vehicles and if possible we would ONLY want to work with Mr. Madonna. We thank you and value that our feedback is important to the company.

Darbyrider25

31 de mar. de 2012

I cant believe I got a new car!!! I came to pacifico to have my oil change. I decided I would sit in some of the showroom cars while I waited for my car to be serviced. As I sat in the mazda 2 Jim came over and introduced himelf. He told me about the mazda. He was very professional, polite and it seem like he knew everyting about the car. He also wasnt very pushy like I've come to expect from salesmen. I just thought it was a cute car but Jim proved it to be much more. I liked it so much when he gave me the numbers, it was an offer I couldnt refuse... So I didn't. Needless to say I got a new car and I love it. Thank you pacifico and james fishburn.

iluvmycar1234

28 de mar. de 2012

I came into Pacifico Mazda looking to test drive a Mazda 3. My sales consultant Chris was very kind and helpful. He knew a lot about the Mazda 3 and I felt no pressure the whole time I was there. I bought the car a week later and I LOVE IT!!! If you are looking for someone who honestly wants to find you the perfect car for you go see Chris at Pacifico Mazda

owlsgirl22

1 de mar. de 2012

I had a great experience at Pacifico Mazda buying my first new car! It felt like everyone there was really nice and very helpful especially Ryan who made sure buying my first new car wasn't pressured or forced into something I didn't like. I love my Mazda 3 and will buy my next car from him and pacifico!!!

bballgirl215

29 de feb. de 2012

When we came to the dealership we planned on test driving and getting some info and quotes. Everything went so well we ended up buying a new car. We had the pleasure of having James Fishburn as our salesman. James was very polite, funny,friendly and helpful with all of our questions and car needs. The manager Brian was also very helpful in getting us the payments and we needed. Overall our experience at pacifico mazda was wonderful and I would definetly recommend pacifico to all!

aston43

29 de feb. de 2012

Fish and Brian Green helped me buy my mazda 5 and I love it alot it has been the nicest car to carry the kids in. I will be buying my cars from here for now on.The price you cannot beat and the service you can trustThanks Guys you rock......

jcranbery7

26 de feb. de 2012

The whole experience was great. This is my second purchase from Pacifico and this time around was even better than the last time. I came in with an internet quote and spent very little tile negotiating price. I got what i wanted at a reasonable price including a few extras. The whole experience was very efficient. Lamont was very personable and easy to work with and Brian Smith was very knowledgeable and non-pushy which i appreciated.

Stephl

21 de feb. de 2012

Best dealership ever dealt with. Friendly staff. Great service and worked well with my budget. Highly recommend them and especially Lamont dean whose a great sales man !

sbraid77

21 de feb. de 2012

This was by far the most pleasant experience I've had in buying a new car and I have bought many over the years. My sales rep, Craig Starn, was a true profesional who never once pushed the sale on me. Craig provided me with all of the data that I needed to help me make my decision. The dealership was very fair with the price and with my trade in value on my used car. Each person I came in contact with was very friendly and respected me as a customer. But the biggest impression made was the follow up phone calls that I have received from Craig since my purchase, checking in to see how I like my Mazda 3 and to see if I had any questions about the car or any of the features in the car. This shows that not only bought the car from the right dealership but that I also bought it from the right person! Thank you Craig and Pacifico!

Midcoal

18 de ene. de 2012

We were looking for a new car for my daughter. She had nothing but bad experiences with local dealers so I tried this one from the internet. When we arrived we were greeted almost instanly by a very friendly salesman. He told us all about the car that was saved for Alyssa and did it in a way that made you want to listen. He knew alot about the car. He spent time with her and not me. He new who the customer was. Everything he told us came true and my daughter is very satisfied. I wish I lived closer to Phily because this is the best car dealer I have ever been to and I have bought alot of cars over the years.

Davie215

30 de dic. de 2011

When You Go Into A Car Dealership Indecisive And You Come Out With Your Mind Made Up Its Almost Like Magic Because Every Dealership Wants Your Buy! I Normally Give Praise To Companies For Treating A Customer Like More Than Just A Buyer! I Love It When People Know Their Stuff. My Experience At Pacifico Was Comfortable I Praise Sales Associate James Fishbourne Who Pretty Much Answered All Of My Potential Concerns Problems And Questions About My Soon To Be New Found Cx-9 Purchase!!! Two Thumbs Up To Pacifico Mazda See Yall Soon My Next Car Will Definitely Be Purchased Off Of Your Guys!!!

phillygirl324

30 de nov. de 2011

I came in not sure what i was looking for. Ryan was extremely friendly and helpful. He didn't push me into anything and only wanted to make sure I got what was best for my needs. He made me feel wonderful about my purchase and i would highly recommand him to other people looking for cars.

mrieser

1 de nov. de 2011

I liked shopping online and knowing the price before going into the dealership. Cynthia was very helpful in this. Arriving at the dealership and dealing with Lamont was easy and enjoyable.

ewalter

31 de oct. de 2011

i found the dealship to be excellent the service was fast and friendly the saleman was very knowledgable and answered aii my questions. i would highly reckomend

greenzoomzoom

30 de oct. de 2011

My wife and I had the pleasure of dealing with one Carl Madonna. He created a memorable car buying experience and we will be sure to return to Pacifico for service to check in with my new buddy from South Philly.

tarikmona

29 de sep. de 2011

Mr Dean was very helpful,he explained to us every thing about the car and showed us how to use the blue tooth.He was also very patient and polite.

brianod

4 de sep. de 2011

James Fisher was excellent. Buying my new Mazda was a great experience from top to bottom. I felt real good about my purchase. Thanks Jim

skhov1

29 de ago. de 2011

Forrester was very professional, polite, and friendly. Took us for a test drive, explained everything about the automobile. Made us felt at eased. Worked with us with pricing. Told us that they will worked with us so that we can walk out of the dealership with a new car and we did.

.

5 de ago. de 2011

My sales person was Forester. As soon as my dad and I appeared on the lot, he was there, friendly as ever. He was extremely personable and loved to talk! He was determined to get a sale, but to make sure that I was happy with it and I was. I went in to get a 2011 Mazda Mazda3 iSport with an automatic transmission and I got a 2011 iTouring for a sweet deal! They have such great service. The only caveat to the whole experience was how long we had to wait to get into the financial office. We had to wait at least 2 hours. But this was our fault as well - we went in on the last day of the month and they have 0% financing. But it was well worth the wait!

cpatane

18 de jul. de 2011

I recently purchased a vehicle and it was a pleasant car buying experience. I started out online and found a great car and Pacifico offered a great price. When I went to the showroom to purchase the vehicle I wasn't sure what to expect but I had a very good experience. They held to the price and I worked with Forrester Wilferth who was very helpful and made this car buying experience easy.

bfm0308

27 de jun. de 2011

Dealership was very helpful in every aspect. Mac was very helpful during my car buying experience and helped very much. I would definitely recommend this dealership to anyone looking to buy a Mazda.

pdesanto

24 de jun. de 2011

The Dealership was very friendly and knowledgeable. My transaction went very smooth and they were able to get me the best deal possible. An overall great experience.

deborah.corcoran

20 de jun. de 2011

Overall a wonderful experience. Forrster was wonderful and made us confortable throughout the experience. He vene let my husband run with his computer printouts etc. Very patient and amusing. Finance dragged a bit. One person for a Saturday?

butt

22 de may. de 2011

the salesman i worked with here (forrester) was very friendly and eager to help me get into my new ride. His sales manager was also more than helpful throughout the entire process. I didnt feel like I was being taken for a ride...pardon the pun. I was looking for a car not widely available in a specific color with specific features and they were able to find me one within a few days.Highly reccomend this dealership and Forrester as a salesman

philly76ers6

17 de may. de 2011

We had the BEST car buying experience ever! I contacted Pacifico via email when I was initially shopping because they had the exact vehicle I wanted. They responded to all my email inquiries very timely. I shopped around and their price was extremely competitive. I even spoke with another dealership and told them the price and interest rate I was quoted and they couldn't believe it. They said if I was truly getting the vehicle for that price to go for it because that is an extremely great price and that they were sorry they couldn't touch it. We arrived at Pacifico late on a Friday night. Lamont was so nice and did not mind that we were keeping him past closing. He was polite the whole time and did not rush us at all during the test-drive or when we had questions. We had a trade-in and the amount offered to us was so close to KBB. We were very happy with the figure. This just shows how honest this dealership is. Then it came time for the paperwork for our new vehicle. The price I was quoted via the internet was the same price in person; no bait & switch, no gimmicks, just complete honesty! I cannot say enough good things about this dealership. We will definitely be purchasing from them in the future and have already told our friends and family!

troop2dad

16 de may. de 2011

Initially I had a negative experience but then had a VERY positive experience so much that I purchased the car the next morning after sorting through the options I wanted. I have rented the Mazda 3 many times and the timing was right for purchasing one for myself. I love the handling and the feel of the car. Lamont was great, letting me test 3 cars and spent 3 hours helping me through the process. The General Manager, Jim Little, met with me and everything turned out very positive. The financing was easy, the car was clean and ready to go when I arrived. I would recommend Lamont and Pacifico Mazda. When my car needs arise again I will look to Pacifico Mazda first.

miike_ranalli

6 de may. de 2011

I would rate Pacifico Mazda as "Excellent". Martin Herrera,my sales person, went above and beyond the call of duty after the sale when he delivered me an antenna on his own time. The business manager was able to get me the best rate. The deal was quick. Almost too easy.?

LisaLee3

27 de abr. de 2011

I was in the market for a second Mazda and although had a great experience with Lamonte the first time I was driving by Piazza Mazda of West Chester and decided to take a look at the Mazda3...what a mistake!!!! So I ended up calling Lamonte and letting him know what happened. He not only was able to get me an even better deal on my trade, but he was very attentive to my needs. I would reccomend Lamonte to anyone looking for a new Mazda!!!Thank you Pacifico for another pleasant experience.

paolino1

26 de abr. de 2011

My experience at Pacifico Mazda was excellent. The sales person, James Fisher, showed me the exact car I was looking,for and never made me feel pressured to buy from him. Once I decided on the car I wanted,the paperwork and interaction with the other people at Pacifico was just as pleasant. I would definitely buy another car from Pacifico Mazda, especially James Fisher.

soccerplyr51

24 de abr. de 2011

I bought a pre owned car from pacifico mazda Fish was one of the most polite sales person I have by far came across. I got the car that I wanted and at the right price. Thanks to brian and fish you guys rock. I bought the honda civic from them and will always go back whenever I need another car.yours truly,Your honda lady

MazdaBeBe

1 de mar. de 2011

For many years I drove Chevy's and then drove Ford's. I had the opportunity to test drive a Mazda CX-7. Let's just say that I don't think I am going back to Ford or Chevy.The dealership that I decided to go with was Pacifco Mazda because I have heard many good things about them. I am glad that I did! Pacifico Mazda is not like any other dealership that I have deal with in 30 years. No pressure! Extremely educated about their vehicles! PROFESSIONAL! And don't let me forget friendly. I will always stick with this dealership! No one can hold a candle to them!