Cindy Bruno

18 de oct. de 2016

The best service anyone could have. Everyone there is very professional.

Jeremiah Rhein

14 de oct. de 2016

Best experience i have had since i got my f150. Palm springs motors treated me better then feasta ford and the service is out standing

Michael Enomoto

13 de oct. de 2016

I highly recommend Palm Springs Motors!!! Staff was professional, buying process was fast and easy. Many different payment and financing options. I will definitely recommend Palm Springs Motors to family and friends...

Israel Calderon

12 de oct. de 2016

Over all great service. What I did understand is why the shop didnt carry brake pad for a very popular car Toyota Corolla. Because Service didnt have them, I was charged an additional twenty dollars, ever tho I have a coupon for complete brake job for 179.99

Eddie Cedeno

6 de oct. de 2016

As has been all my experiences at Palm Springs Motors and my salesman Ray Salazar Fantastic! Mr. Salazar gave me 100% of his attention and understood what I was looking for and put me in the vehicle I wanted.

Joseph Barbarotta

3 de oct. de 2016

Pleasant, professional, knowledgeable, friendly, low-pressure--this dealership scores 10 on everything!

auto

26 de sep. de 2016

I had a problem with my Mazda. I went in this morning, The customer service Manager fixed it right on the spot. He was knowledgeable, polite and friendly Thanks

John Mcqueen

22 de sep. de 2016

Everyone was very friendly and efficient. Work was performed in a very reasonable amount of time.

Pam Kargi

16 de sep. de 2016

I called this dealer to request a refund owed to me when I voluntarily terminated a lease. I was directed to the Finance Manager, Clarence Davis. He stonewalled and lied by telling me that he would not refund despite the Ford policy that states otherwise. I will never deal with Palm Springs Motor a

Cheryl Dutel

10 de sep. de 2016

Juan Baez was great! Juan Baez was great! Juan Baez was great!

Jerod Hagerman ( Rusty )

7 de sep. de 2016

They were absolutely outstanding ben Clarence and Jesus they didn't push me they didn't pressure me I told him exactly what I wanted and what I wanted to pay and there was another gentleman there I didn't catch his name but they came really close but I got the truck that I really wanted I will be back in a couple years to upgrade to my diesel truck that I need thank you guys again

Celina Valdez

6 de sep. de 2016

Our salesman Gabriel was incredible. He wasn't aggressive in mannerisms and provided us with all the details needed to help us make our decisions. He even went as far as to let us test drive the, now ours, 2016 Flex, to the Toyota dealership to compare it to the other car of our interest (which was the Toyota Sienna); however, sorry to say- that did manage to make it very clear that the quality of the Sienna was poor in contrast to the Flex. The Sales Manager, Max, was diligent in his efforts of providing us the best monthly payment he could for our desired budget (he was nearly spot on when I did except the closing offer), he used some very honorable persuasion tactics in the process. I am sure in saying that I was blessed that we had the chance to work with him as well. He provided respectful responses to any declination of service I wished and let me make all the final decisions. After visiting two other dealerships and plenty of internet communications from several others, the end result of choosing Palm Springs Motors/Ford : I am confident that I made the right purchase, and remain proud of the choice to have ultimately chosen this dealership to work with again, as my past two experiences with Palm Springs Motors and the ford name, had went just as well. And those instances had included the purchase of a new Mustang and used Ranger. Thank you all for your excellent customer service.

Cynthia Figueroa

5 de sep. de 2016

The car leasing process was not as soothe as it could have been, but they did a good job in compensating our experience.

Jessica Duenow

3 de sep. de 2016

What determines my decision to service my vehicle with Palm Springs Motors is not only their reliable technicians but their complimentary pick-up and/or drop off services. The hassle of finding a ride to work then back to the dealership never have to cross my mind. I can count on their safe drivers and clean vehicles to take care of where I need to be. Mark in particular is always such a joy to ride with, he takes pride in leaving his guest happy.

Bill Vermillion

31 de ago. de 2016

Service was fast, friendly and efficient. I had a 7 am appointment and they were ready to do the service when I arrived. I will take the Mercury back there for it's next scheduled service.

Joseph Grossi

29 de ago. de 2016

Easy! Rey took care of everything, including my shuttle ride!

Mike Clune

27 de ago. de 2016

Rick Freeze was a straight shooter and a pleasure to work with. Fair and honest. I would definitely recommend Rick to anyone. No pressure, professional and great follow through on the little things. Thanks Rick.

Kevin Gilroy

24 de ago. de 2016

Service was friendly and efficient, as I always experience here. They give a personal touch, texting you when car is ready, providing transport while car being fixed, outlining costs before repairs, etc.

David Ponsar

11 de ago. de 2016

Juan Sanchez was very helpful with the repair process from start to finish.

Joseph Dolan

8 de ago. de 2016

Great Experience, Steve was very helpful and friendly.

Douglas Gray

8 de ago. de 2016

The guys in Quicklane are really good, wish I could say the same about Palm Springs Motors sales staff because they will never see me again.

Ron and Norma Vanmeeteren

7 de ago. de 2016

Thank you for the outstanding service. We love our mazda!

Kimberly Franco

3 de ago. de 2016

As everyone knows it is a long process when it comes to purchasing a vehicle anywhere. We were in and out in a timely manner with a staff that were eager to help find what was best for not only my needs but my family's needs as well.

Frank Failing

1 de ago. de 2016

Highly excellent as always with one exception. The driver did not come find me in the Lincoln Business Center even though I mentioned that on the poorly designed sign in sheet for rides. I put that I was going to PS near Saguaro - in the Lincoln Center. That confused the elderly gentleman, I'm 73 so it appears his mind wasn't working well. After a period of time, I noticed that he had put a "?" next to the entry in the far right part of the page and took two trips. I asked the Parts guys to help and they called the driver . . . I arrived in the waiting area around 8:10 and finally left after 1 1/2 hours. Not your normal service . . .

Randy Bernardi

1 de ago. de 2016

friendly and professional servicewarranty issue resolved to my satisfactionTim Marsh is an outstanding service advisor - excellent communicator

Richard Thompson

29 de jul. de 2016

This visit was to address a recall issue. This was my first visit to PSM in several years and just as I remembered service was excellent, staff was honest and the car looked like a new car when I picked it up....and kudos to the shuttle driver who took me home then brought me back. When I trade after Christmas it wil be at PSM...

Scott & Arlene Wheeler

25 de jul. de 2016

My wife and I had a pleasant experience here. We worked with Robert Paprocki, no pressure and went out of his way to help us get exactly what we wanted

Keith Minard

22 de jul. de 2016

Nothing special...3 1/2 hour oil changeSeems to get done faster at other locations

SteveE

20 de jul. de 2016

Premier Residential Services has been in business in the Coachella Valley since 1959. We have a fleet of 18 vehicles, a majority are Ford products with many repeat purchases at PS Motors. I would not continue to do business with PS Motors unless I was completely satisfied with my treatment and the responsiveness of the sales team.

Juan Camacho

19 de jul. de 2016

Service was great! I felt welcomed service was completed on time and Danielle the service advisor was great she is an asset to your company! My Fusion runs great and would recommend the service and sales department to family and friends.

William Barrick

18 de jul. de 2016

Tim was excellent at communicating and making understandable what needed to be done to my car. thanx again.

Daniel Parra

18 de jul. de 2016

Fastest we have ever bought a car. We were in and out so fast. We loved it!!!!

Harold Groat

15 de jul. de 2016

About all I can say is that we are very happy with the service and all yhe staff that serviced our care

Dave Carroll

15 de jul. de 2016

It was great. Louis in Adrian and all the sales staff were more than helpful. I was really in a tough bind and needed to switch vehicles. Palm Springs Ford treated me like a person, not a commission.

Cynthia Somin

15 de jul. de 2016

The staff is very professional and accommodating. I have received excellent service from both the sales and service departments.

Anne Lorraine Stock

10 de jul. de 2016

Great recommendation from Ken Stock. Would refer family and friends.

Louisa Castrodale

9 de jul. de 2016

Ford Escape...The salesperson was very personable and helpful, and the finance manager handled things smoothly and efficiently. I feel like everyone there did everything they possibly could to get me into that car.

Melinda Lee

8 de jul. de 2016

Rick Mills in the service department was very helpful. I had an issue with my 2016 Fusion's hazard lights coming on. Rick was able to get my car diagnosed and a new battery installed in the same day. Thank you!

Deana Smolnik

7 de jul. de 2016

The staff was extremely helpful and sincere when discussing financing and trade in value. We bought 2016 Ford Focus hatchback.

Linda Friezner

6 de jul. de 2016

Best experience buying a car from a dealership. I would highly recommend

Joanna Naranjo

6 de jul. de 2016

I am happy that I got my first car at Palm Springs Motors. The staff are very accomodating and friendly.

Dave Podnar

5 de jul. de 2016

What more can I say but the service was GREAT as usual.

James Diamond

3 de jul. de 2016

Liza fuller was my service advisor and was very professional.

Hipolito Salas

2 de jul. de 2016

Everything was great fast and easy great work going back for any other problems pop up

Margaret Monton

1 de jul. de 2016

Everyone was kind and courteous. The waiting area is set up for comfort and relaxing. They offer you shuttle to wherever you need to go. Will come back again for sure!

Stuart Shevitz

1 de jul. de 2016

Frank Razo is our Service Mgr. we showed up with a dead battery that had to be replaced. The Fiesta only had 1400 miles on it; so Frank had it replaced with a new battery. We were on our way in about 45 mins; which was great.Palm Springs Motors services both our Fiesta and my C-Max; and always do a great job.Stu Shevitz

Toshio Horiuchi

1 de jul. de 2016

Lisa Fuller is always very helpful & has great customer service!

Michael Hubka

30 de jun. de 2016

Ford Fusion Hybrid 2016, Mike Riley did a terrific job from the start to finish. Great work Mike,Hubkas

Henry Hampton

29 de jun. de 2016

John was extremely knowledgable, straight up, quick, no nonsense! Love the team at this place

Gerald Ross

29 de jun. de 2016

I always bring my Focus to Quicklane as Tony and John are the bestand I always get good service and am treated really well by those two.

Beatriz Osorio Conde

29 de jun. de 2016

My experience there was good , good service and in a timely manner

Esco24

27 de jun. de 2016

This morning I brought my 2014 Ford Focus that was just purchased used in May, for the front air dam hanging under front axle. Immediately I was told I hit something and this was not a defective part. I explained to them how all the holes were intact and the clips and bolts were all missing 5 in total, of course they started pointing out scrapes and scratches that were obvious to everyday driving, mind you I bought this car used from here and I was probably a dealer loaner. So now it's 2:00 and my car is still I sitting in service driveway and everyone in service hsad continued to ignore me and my issue. Great job PSFord service manager Brain another dissatisfied customer you have gained your record is outstanding in the complaint department.

Francis Weaver

27 de jun. de 2016

Tim was professional and to the point. The car was ready within a few hours and had been washed, as requested.

Shelli Lackey

26 de jun. de 2016

Ford was able to correct the problem with my car alarm on the day I scheduled my appt. It helped being made aware of the alarm techs. availability so it wasn't a wasted trip for me. I am also pleased with the service that I receive from Palm Springs Ford Service Department. Our service person that we normally deal with is Danielle and she is always very knowledgeable and personable.

Ron Genet

25 de jun. de 2016

Very welcoming & friendly staff, awesome & quick service.

Jack Forney

25 de jun. de 2016

The service we receive is and has always been excellent. The staff is helpful, professional and the workmenship is truly excellent. Thank you so much for the care and concern we are given.

Rick Palmateer

22 de jun. de 2016

You did great as normal! I have been in many times with four different cars. We purchased our last car from you because of the great service we get from Tony and John at Quick Lane..

Gary Williams

20 de jun. de 2016

excellent service from Alex Buena!!!!!Thats all I have to say. Why do you need 50 characters??

Phyllis Blake

20 de jun. de 2016

I live in Fullerton, CA, not Palm Desert, but I come there regularly to a resort in Rancho Mirage. On two occasions I had serious trouble with my Ford Fusion, trouble that could have caused failure in the desert on my way home. Palm Springs Motors handled my issues quickly on both occasions and honored my warranty without question. I arrived home safely and have had no further trouble.

Bill Boschert

20 de jun. de 2016

Parts and Service did a wonderful job.......I will always return for all my service's...

Barbara Chandler

20 de jun. de 2016

There was no problem associated with the installation of the Home Link. However, I thought a problem with my Blue Tooth was resolved and it was not.

Temie Waymire

20 de jun. de 2016

I was in a rush my car broke down and ford came to my rescue! Fast friendly service in a rush, got me into rental and on my way in minutes!!! 5 STARS!!

Transconnect Owner

18 de jun. de 2016

The Quick Car facility has hours to 6 pm: but when we went there, we were told that it was too late for an oil or lube.The next day, we went back and purchased tires plus oil and lube. We found the coupon for $24.95 was not used. We were charged full price. Their response: come in and will fix it. Some people don't have the time nor wish to spend the gas money driving back and forth to the dealer from Palm Springs.My experience in the past in trying to purchase this auto there (purchased at another Ford dealer) was just as annoying.

April Figueroa

18 de jun. de 2016

great customer service at pick up, great service on phone.

Joan Foor

17 de jun. de 2016

The personnel were friendly and knowledgeable. I continue to return for my servicing because I am welcomed and respected. Joan Foor MN, RN LTC U.S. Army Nurse Corps.,retired

Susan Paquin

17 de jun. de 2016

Very thorough check-up for oil change and general maintenance and Lisa is excellent.

Mervyn Sodia

16 de jun. de 2016

As always your staff was very efficient, courteous and friendly. All work was done the effort and professional quality I've come to expect. Thank You

Hendrikus Barnhoorn

14 de jun. de 2016

Jose, our dealer was very friendly, helpfull and most important: no pressure sale.Our next Lincoln will be bought from him again.

Richard Wells

13 de jun. de 2016

We bought the Fiesta after a long negotiation. Everyone was polite and helpful. Would definitely recommend this dealership. Ray Salazar is a troope. Very impressed!Finance was easy.

Joe Sineno

12 de jun. de 2016

Having just moved to the area, this was the first time I had my 2012 Miata serviced at your facility. I was impressed with your service advisor and the overall service my car received. And your waiting room was large and had everything that anyone would need to make the wait a pleasant one. Good job! I'll be back.

JLG

10 de jun. de 2016

Experience was good. However purchase time was to long. 5 1/2 hours, unacceptable. Car was delivered dirty. Dented. And scratched.

Jose Cortes

8 de jun. de 2016

We had been to another Ford dealership and we didn't get any help at all. I called Palm Springs Motors and left a message. I received a call from Ray Salcedo within 30 mins. My husband and I went in at around 1:30 p.m the following day and left with my new Escape at 4:00 p.m. We were so happy with the deal and with everyone involved and helping us to get our new car. As a matter of fact my husband is thinking of getting a truck for himself and we are certainly going back to Palm Springs Motors.Thank you Ray!

Dana Mcnamara

6 de jun. de 2016

I really like my service technician. He took care of my Thunderbird and even had it washed.

Lilly Barillari

5 de jun. de 2016

Joe Jr. and Billy the sales manager were great. It was a hassle free transaction, great service and a great price.

Lindsey Hunt

5 de jun. de 2016

This is our fourth car we have purchased from Palm Springs Motors. The sales staff and finance personnel were very helpful. We were introduced to our service specialists, Danielle Brian. Danielle was very enthusiastic and extremely knowledgeable about our new C-max Energi. Danielle went over all the information about taking care of our car, and was very patient in answering our onslaught of questions. We would recommend our salesperson, Kelly as well. We did not get the names of the the gentleman in the room where the deal was made, but thank you for giving us a great deal. Sadly, we learned that Mike Melikian, the sales supervisor who has assisted us in all of our car buying adventures, is no longer with the dealership. He is a terrific individual and will be missed. Ford Motor Company should be proud to have Palm Springs Motors as part of their group, as there staff is an excellent reminder of what customer service should be!

Louix Escobarmatute

4 de jun. de 2016

Very pleased with the experience. Thank you for handling the sale so quickly and efficiently.

Curt Swan

4 de jun. de 2016

Service Department Excellent in My Opinion...Service Advisor Rick Mills handles Myconcerns Quickly AND Professionally

Kevin Kilgore

2 de jun. de 2016

Vanecia was great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Diane Hulslander

2 de jun. de 2016

Veneisha is always so helpful and understanding of the fact that I know nothing about cars except to turn the key and put gas in it. She always takes excellent care of what I need.

Todd Eichmann

2 de jun. de 2016

Staff was excellent. Sales person Juan Baez was amazing, patient and understood my needs. A true asset to PS Motors.

Lynn Marenin

1 de jun. de 2016

Bought a 2016 Escape, love it. My experience with the sale staff was excellent,my Salesperson was Jose Zamora "JZ", he is the reason we came back to buy at this dealership, he was very helpful, friendly and not pushy, which made the experience that much better.

Toni Sarrazolla

31 de may. de 2016

Everything and everyone was great except they forgot to call me and tell me it was ready

Michael Bales

31 de may. de 2016

From the time We entered PSM to the time we drove out in our new Lincoln MKX was just over two hours. That kind of performance takes a lot of teamwork. We were greeted immediately and were made to feel like our business was important to everyone we worked with. Billy Hayes coordinated all facets of the transaction with Adrien Zamora doing an exemplary job of identifying our needs and wants. Once we made our selection the usually uncomfortable part of the purchase(negotiating price and terms and arranging financing)was handled skilfully and quickly. Sorry I can't remember the finance persons name but he was awesome as well.

Harriette

30 de may. de 2016

Great job determining the problem with my brakes on my 2012 Lincoln MKX and getting it fixed. The loaner car was a big help and made it a lot easier to get the problem taken care of. Always have been satisfied with your service and courtesy! Thanks.

Miguel Coronel

30 de may. de 2016

Its was a very easy transaction. They were very helful in helping me make a devision.

Deodato Polison

30 de may. de 2016

Staffs are all nice and friendly ready to assist anybody.My agent is really very helpful during the process and made everything so easy to get the car I wanted.

Richard Melendez

30 de may. de 2016

I brought in my 1999 f250 for service and window unit replaced. Check in was fast and easy. Thank you Veneisha for helping me to get everything done

Jessica Lamb

29 de may. de 2016

Came in with a flat tire. lee was very helpful and nice - took the tire and they fixed it. For free. Within an hour. I was very impressed with the speed and quality of service. The price want bad either. :)

James Weir

27 de may. de 2016

The service staff were very helpful and my service was completed to my satisfaction.

William Simon

26 de may. de 2016

The service provider was very helpful,but don't understand why it took so long to resolve the problem with my MKZ. It is still not 100% and to tell me it is within specification when the toe in is off, is not acceptable. This tells me your service is not up to par.

Darin Scharer

25 de may. de 2016

I purchased a 2016 F150 XLT Supercrew. Rick Freeze is the best. If I could rate him above excellent I would. Painless deal. He was clear, concise and up front about everything. I would come back again and refer others. Amazing experience. Palm Springs Ford is the epitome of what all Ford dealerships should strive to be.

N Levy

25 de may. de 2016

Your service department is amazing! Rick Mills was the service rep that helped us both times we took our Flex in to be repaired. He is knowledgeable, honest and kind. Spending hundreds and even thousands of dollars to fix a vehicle is never an easy thing but Rick really takes the time to explain everything to you so you truly understand what's going on with your vehicle.I will recommend you to everyone! Thank you for your amazing service!

Terri Szabo

22 de may. de 2016

Every time I bring my vehicle no matter what the situation I am always well taken care of by Veneisha. She is a true professional who knows how to take care of her customers. Veneisha makes you feel like you are part of the Ford Family. This is why I only go to Palm Springs Ford for my vehicles needs

Richard Kandiyeli

20 de may. de 2016

2015 Flex SEHad some body shop work done and service repairs on warranty, all done very well and very happy with this dealership.These people will go out of they're way to make you a pleased customer.

Merl Johnson

20 de may. de 2016

Wonderful auto purchasing experience!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hugh Mckenna

18 de may. de 2016

Ray and technician were both great. Everything was addressed

Virginia Lopes

17 de may. de 2016

In and out quickly....service thorough. Pleased with service

Viola Fitzpatrick

17 de may. de 2016

I leased a 2015 Ford Edge SEL from sales and leasing agent Jonathan who went above and beyond in getting me into my dream car. He listened carefully to what my needs were an he displayed excellent professionalism an excellent customer service an I will continue to shop at Ford an refer my coworkers, family an friends.

Edna Byers

17 de may. de 2016

I had a problem with my brakes. I called in the late afternoon. Alex was very helpful. He got me in that evening, and my car was ready by noon the next day. All of the employees at Palm Springs Motors are helpful and serve their customers with a smile on their face.

Patrick Burks

16 de may. de 2016

I like your service the employees were great. The time it took to go the servicing was well with in reason. All my questions were answered very well.

Lois Segundo

16 de may. de 2016

Billy and wayne were great everything went very easy and pleasant the dealer looks great and very nice place to kick back and enjoy the car buying experience looking forward to coming back and getting a 2017 kingranch dually, Thank You

Paul Sohn

16 de may. de 2016

I needed a fifth wheel hitch installed, air bags on the rear suspension and a oversized fuel tank recalibrated. They got the job done on time and on budget.

Kevin Rohden

15 de may. de 2016

Everything was as expected. Everyone was very courteous, knowledgeable and helpful.

Dan Bohlmann

15 de may. de 2016

Rick in service deserves an award for finding our problems in service and correcting them. We will be certain to purchase our new car here because of Rick.

Richard Jackson

15 de may. de 2016

Our Ford Mustang had some undercarriage damage, it was quickly diagnosed. We were pleasantly surprised when the car was ready for pick up within 24 hours, damage repaired and no extra parts needed. It was first class service from start to finish.

Sara Arline

14 de may. de 2016

I did not take my car this time it was my husband who did. As far as I know every thing went well.

Balan Linton

14 de may. de 2016

Everything was great the service was great people were nice

Lili Morse

14 de may. de 2016

It was a short visit to replace the air bag as part of a recall. Everyone was courteous and prompt.

Philip Cass

13 de may. de 2016

Was a little confusing on my first service visit to the dealership, due to the service areas when first coming in, and then the actual service area is a little further on.I was greeted promptly and professionally, friendly service advisor who actually listens and understands my concerns.Great driver to take me back quickly to my office ( a little too quick...I enjoyed the escape for a while)Good experience!

Linda Bird

13 de may. de 2016

The service I received, when I brought my car in for service was courteous, on time, and returned to me at the time quoted for completion of work. SERVICE REP. was friendly and helpful.I will continue to return.

Harry Oliver

13 de may. de 2016

Ray Salazar was fabulous! He did a great job in making sure I got the car I wanted with a deal that made sense for everyone.I will be back.Harry Oliver

Carl Mark

13 de may. de 2016

Needed new tire and rim to get home. John did a fantastic job of getting the equipment together and performed in a timely manner to get me on my way. Excellent work!Thanks,Mark

William Mcconell

10 de may. de 2016

the service consultant went the extra mile I always have the best service and know my vehicle is in good hands I feel the employees really care

Gerald Fitzsimmons

9 de may. de 2016

Very friendly staff from the greater in the drop off lane to service repair writer. Very nice and clean waiting room. Just three small issues: Seating in the waiting room was not very comfortable, 2 hours for a oil change with a vehicle wash was a little long especially when you make an appointment and the vehicle wash was ok but not the best. But overall very satisfied. Thank you.

Frank Failing

7 de may. de 2016

Veneisha made the experience wonderful as always. Car ready on time, while I worked away in the LINCOLN Business Center.

Brigitte Johnson

6 de may. de 2016

The repair to the front end of our Explorer was a success. No more noises coming from that area and car handles more smoothly. The rear door lock also was replaced to our satisfaction. A big "thank you" to all technicians involved!

Barry Zander

6 de may. de 2016

Scheduled service was performed under our maintenance plan. Done in a timely manner.

Shawn Boley

3 de may. de 2016

great service . listened to my concerns went above and beyond to fix my problem

Catherine Weiss

3 de may. de 2016

Ray Salazar was the salesperson who helped me with my transaction and he was just fantastic. Couldn't have had a more professional, compassionate and thorough salesman! Hats off to Ray! I leased a 2016 Ford Fusion and was able to stay within my budget!

Virginia Bergquist

3 de may. de 2016

Quick and easy. Personable staff. Glad I purchased service agreement.

Mary Anne Pugin

3 de may. de 2016

This visit was just a basic check of the AC system. As always, my advisor was attentive and courteous.

Bebsabe Morrison

2 de may. de 2016

Rick Mills was great, told me exactly the time that it was going to take.great service.

Daniel Silva

2 de may. de 2016

I bought a 2016 F-150. Was a great buying experience. Staff was very helpful.

Steve Holme

29 de abr. de 2016

Rey was fantastic. What an easy guy to work with.

Elizabeth Weber

19 de abr. de 2016

Palm Springs Service in the best I would never go anywhere else the customer service is amazing

Maria Aguirre

6 de abr. de 2016

2016 ford exploreService was greatStaff we very helpful

West Coast Turf

4 de abr. de 2016

We bought a F-250 and the Service was great. The process was smooth and easy. Billy did a great job.

Monica Galaz

3 de abr. de 2016

Explore .. Love it Louse & max a pleasure to do business wit

John Gideon

2 de abr. de 2016

my for 2005 ford ranger 4x4 has 203000 miles on it and still running strong, I been taking to ford for the service. I am very pleased product and service.

Steve Buxton

31 de mar. de 2016

As always, your crew was very professional and curtious. Thank you so much.

Carlos Zamora

28 de mar. de 2016

Jose Luis Zamora was exelent !!traded in my Chevy Silverado Jose worked out a deal fast and i was very happy with the end result on deal made

Caroldean Ross

28 de mar. de 2016

I feel like a VIP here. Thank you to the team for always giving me an excellent experience

Darcey Deetz

24 de mar. de 2016

I had a scheduled appt. I arrived about an hour early. They took it right in, serviced, washed it and they called me back to pick it up within a couple of hours. They did such a good job that we immediately made an appointment to have my husband's Mercedes serviced by Ford's Quick Lane.

DeShawn Alexander

24 de mar. de 2016

The customer service was great! As soon as I pulled up Rick was ready for me and got me back on the road! I will be back in 5000 + miles for another oil change!

David Kantor

22 de mar. de 2016

Adrian and Billy were great! As was Scott S. You guys understood our needs, and made it happen.Thanks again!

Joanne Hemingway

21 de mar. de 2016

Yes venetia fantastic! Also love u give tental cars. Outstanding servicr

Jennifer Cashoty

21 de mar. de 2016

I've been dealing with Palm Springs Motors for at least 15 years and have always been more than satisfied with your personnel and work. John Bruno is the best manager; Venecia, my service rep., is wonderful; and Steven, the mechanic who works on my car, is excellent!Thank you all.Jennifer Cashoty

Christi Salas

21 de mar. de 2016

I had a great experience shopping and purchasing this vehicle. The saleman was knowledgeable and the overall experience was great!

Luis Rodriguez

21 de mar. de 2016

Thank you excellent services, thanks to Daniel Rodriguez

Michael Pinhero

21 de mar. de 2016

I have been very pleased with the purchase of my Mazda 6, the staff has always been very helpful whenever I have had any questions and service has always been top notch and quick, I'll definitely be coming back for my next purchase

Jakob William

21 de mar. de 2016

Purchased 2011 Navigator, Certiied Pre-owned from your dealership in July 2015. Love truck. Have used you for all service since. Just did 67,500 mile service. Also own 2003 Ford Thunderbird with 18K miles. Will also service with you.

Elaine Lopez

21 de mar. de 2016

The staff is so wonderful there. The Fusion 2016 was for my daughter in-law so she was very excited and happy. I always have a good experience when shopping for my vehicles there. I don't go anywhere else. Been with Ford for about 18 years now.

Richard Cassar

21 de mar. de 2016

I stopped by just to check out the car initially and the salesman was very friendly and informative without putting on pressure. He followed up with me and a few days later I stopped by and made the deal. It was one of the easiest car purchases I have made, thanks to the Allen and his team.

Ulises Rodriguez

21 de mar. de 2016

I purchased a fiesta ford and I am more than pleased with it. Also the staff was truly so helpful to me and my daughter. Thank you.

Donald Jones

21 de mar. de 2016

the service personnel are always helpful and friendly.

Abdullah Ozcakir

21 de mar. de 2016

I like the salesman He was very patient with us He made us very comfortable

Al

21 de mar. de 2016

Bradford Titone, service representative has been very thorough, keeping me informed in a timely manner, on the service repairs of my vehicle. Very attentive to client service needs....Al

Lawrence Ulrich

21 de mar. de 2016

I have always had great experiences with the Palm Springs Quick Lane. I particularly like working with both John and Tony. They seem to take turns getting me through the service area. They are very cordial and they get me through the maze with great skill and speed.

John Baker

21 de mar. de 2016

Very professional. I knew what car I wanted and did not need to be "sold"on the Ford product.

Robert Lavon

21 de mar. de 2016

Great place to get your car serviced, The staff is very friendly.

Linda Gillette

21 de mar. de 2016

It did take a little longer than I anticipated but the car is running great!

Carole Clark

21 de mar. de 2016

Excellent service. Timely repair. Our experience has been that of top notch service for our vehicle. The only slightly negative was when originally picking up our vehicle our original Sales Agent was absent and we had to deal with someone else. This Agent, however, was top notch. Thank you Palm Springs Motors.

Carolyn Kramer

21 de mar. de 2016

Had problems with my car. They got me right in and gave me a rental. Very nice people.. especially Vaneesha.

Susan Tuttle

18 de mar. de 2016

Always great service from every department at Palm Springs Motors!

zookeepr

3 de mar. de 2016

Danielle Brian has been our Savior. Our 2104 ford focus has had to be serviced 4 times now for the same problem with transmission. We have tried to patient, but our patience and loyalty to Ford is waning! Thank goodness for Palm Springs motors and Danielle Brian, or we would be litigating this problem, instead of singing praises for the best employee a business could want or have! Danielle has been super sensitive to our problem, and because of her we are going to give our focus another chance. Again this review does not reflect the excellent employees at Palm Spring Motors, just the incompetence of Ford the corporation for having the audacity to produce many Lemons in the Focus itself. Thank you Danielle and the excellent technicians that have worked on our Lemon, (Focus), We appreciate you.

Kenneth Mahaffey

25 de feb. de 2016

Tony at the lube shop is very helpful & friendly, the service was very fast.

Taylor Hartley

24 de feb. de 2016

The only complaint I have is that it is always so busy and most of the time you have to wait to be checked in. They are good about trying to delegate to get things started but at first walk in it is not very welcoming.

Avis Macdonald

24 de feb. de 2016

My appointment was at 8:30 arrived earlier. There was a line of customers and both your Mazda service managers were busy. I waited for my vehicle to be completed and they phoned stating the car checked out okay but recommended the spark plugs be replaced at 75,000 miles. I agreed based on the recommendation. I checked out and the service manager did a great job of reviewing the details of their work. I have ALWAYS been very satisfied with the service from your establishment. I actually wait before my next visit to the desert to get my car repairs instead of getting my vehicle worked on in Los Angeles

Greg Vedder

20 de feb. de 2016

Had our Cadillac in for an oil change. Repeat customer. Waited on by Tony, excellent customer service. Took care of precessing our rebate, which we much appreciated. Will be bringing out Ford in next week for service. Greg V. Palm Springs, CA

Pablo Sanchez Ochoa

20 de feb. de 2016

well basically wanted to say if you're really picky go to alex he does a great job and doesn't give up !!

Harold Davis

19 de feb. de 2016

Great service and staff was very good . Repaire was done in good timeHal davis

Sandee Cohn

18 de feb. de 2016

DANELIA WAS TERRIFIC AND SO WAS MY DRIVER, DONE ONTIME AND VERY CLEAN RETURNED Car

Valerie Pitman

16 de feb. de 2016

I purchased a 2014 Ford Focus hatchback and love me car. Each time I have brought my car in for routine maintenance has been a great experience. The service was timely and the personnel very helpful and friendly. Love my car!

Jeanie Marsh

14 de feb. de 2016

Fast, courteous service. Clean facilities. Positive experience.

Elizabeth Weber

13 de feb. de 2016

Ford Escape * Ford Mustang would never recommend another dealership for sales and service or use another dealership I have purchased and serviced all of my vehicles I purchased there since I moved here in 1997

Sahelton

12 de feb. de 2016

Went to the dealership asking about lower priced vehicles. They showed us a gorgeous Odyssey which they claimed to have dropped the price $3,000 from 12,900 to 9,900. When sitting on the sales floor we looked up the price of the vehicle on KBB. The highest price for excellent condition was $5,200. We showed this to the sales rep and they still came back with a 9,000 price tag and wanted $4,000 down after pulling our credit which they said would not happen until after a price was agreed on. Will never consider them again.

Nicholas Kraushaar

10 de feb. de 2016

The software needed to be upgraded and they did it on time and washed my car. Many thanks

Tupe Faleafaga

6 de feb. de 2016

Everyone from sales, manager all the way to financial person were super attentive. They listen helped us out a lot especially with the trade. Thank you so much!! We love our F150 we appreciate the interest rate and the monthly payment everything was within our budget. Thank you again Palm Springs motors

Abbas Amirteymoori

5 de feb. de 2016

Both the purchase experience and fixing the problem at the service Department were great. The staff are knowledgeable, courtious and friendly.

William Sullivan

1 de feb. de 2016

I WAS TREATED WITH A GREAT DEAL OF COURTESY AND YOU WERE AS EFFICIENT AS POSSIBLE. MY NEEDS WERE MET AND I AM VERY SATISFIED.

Susan Hampton

1 de feb. de 2016

I worked with Tim in the Service Department. He was very professional, helpful and efficient. Thank you for the great service.

Lindsey Hunt

1 de feb. de 2016

Danielle Brian is the absolute best. She is by far the the most outstanding employee we have had the pleasure to know. Danielle is extremely knowledgeable, Professional, and her commitment to her customers is infallible. Danielle always has a smile on her face, and is compassionate to our concerns. Because of Danielle, we will continue to be loyal Ford, Lincoln, and Palm Springs Motors customers. Danielle is breath of fresh minty air, in this sometimes stale world. We certainly appreciate her dedication to our happiness. Thank you Danielle for an extremely job well done!!

O Nickolas

1 de feb. de 2016

Staff attentive and helpful. Answered all questions. Showroom sparkles clean.

zookeepr

1 de feb. de 2016

Danielle Brian is the absolute best. She is by far the the most outstanding employee we have had the pleasure to know. Danielle is extremely knowledgeable, Professional, and her commitment to her customers is infallible. Danielle always has a smile on her face, and is compassionate to our concerns. Because of Danielle, we will continue to be loyal Ford, Lincoln, and Palm Springs Motors customers. Danielle is breath of fresh minty air, in this sometimes stale world. We certainly appreciate her dedication to our happiness. Thank you Danielle for an extremely job well done!!

Gregory Abrams

31 de ene. de 2016

Service Writer was very helpful and kept me informed throughout the process.

Marie Marette

31 de ene. de 2016

wonderful people and proffesionels.Love my new MKC 2016

Craig Ellis

30 de ene. de 2016

I was good. I would like a phone call as soon as the truck is serviced. I can then plan my day better.

John Thomann

29 de ene. de 2016

The diagnosis and repair work was completely satisfactory. The work was completed on time due to constraints that we had as we only have one car. The courtesy shuttle was excellent. The waiting room needs to be expanded at some point as I have trouble finding a place to sit. It would be nice if you offered complimentary water. Your coffee is terrible.

Nick Orciuoli

29 de ene. de 2016

..,.,.,,,,...........................................GREAT DEALERSHIP,.......................................;.

Craig Hanson

28 de ene. de 2016

Great customer service on my 2016 F-250 Powerstroke. Danielle was very helpful and friendly.

Charles Brahms

28 de ene. de 2016

Beyond my expectations. But how do you rationalize $600.00 to change the spark plugs. As a result of the expense I will shop around.Charles Brahms

Richard Decarlo

28 de ene. de 2016

I have always had good and courteous service at your Ford dealership and I would recommend it highly.

Vernon Stansell

27 de ene. de 2016

The service on our 2007 Town Car was fairly extensive and was completed as promised. There was one small problem so I took the car back the next day and it was corrected immediately while I waited. I was very satisfied with the experience. Vern Stansell

Stanley Smith

27 de ene. de 2016

Tony has once again been superb in the way he dealt with our Infiniti and has kept it like newIt now starts fine and my wife is confident using it againI have recommended you to F and F for years now

Vincent Drake

26 de ene. de 2016

We had an amazing experience with everyone who completed our deal for our new 2016 Lincoln MKC -- which we love!

Lois Segundo

26 de ene. de 2016

Everyone was wonderful. My experience here has been great. If we had a problem or concern you guys have always did your best to satisfy and resolve the problem. You have worked with us to get the best deals and that is why we continue to come back to buy.

Bob Thomas

25 de ene. de 2016

service rep John was helpful and pleasant to work with

Joseph Connaughton

25 de ene. de 2016

Great service from the customer service department and management

Ralph Leggett

25 de ene. de 2016

Great service - timely and courteous staff. I will be returning.

Roger Mattthews

24 de ene. de 2016

The service was excellent, Chris Mills is the best service rep. ever. I would recommend you to everybody.

Daphne Prieto

23 de ene. de 2016

I purchased my Mazda6 in Redlands. Because they are also a Chrysler dealer they gave me a service agreement with Chrysler. I had been going to Chrystal Chrysler for the first 5 of my services. However, they were always putting me off until later in the day or later in the week. I was told to call a certain tech and he never answered or returned calls. I would just show up and be put off until later. I made an appointment and was sent away until later. I was told to show up at 6, since they open at 7 I would be first in line. That didn't work either. Just plain old fed up I went to the Mazda dealer in Palm Springs. The service techs there have always been helpful, very nice, and accommodating. They send me email reminders of appointments and needed servicing. They take my car in when they say they will. They did what was asked and checked on the items I was concerned about. They have a shuttle service for when it will take more than a couple of hours. Everyone there is friendly and helpful. They also gave recommendations of things to look at for future visits. I will go there from now on even though my service agreement isn't up yet at Chrysler. That's a place I will not go back to and I will tell everyone I know not to go there!!!

Carroll Quin

23 de ene. de 2016

I think everything went very well with Juan. He saved me money and everything works fne

Ana Valdez

23 de ene. de 2016

I went in looking to lease for my first time and looking for a cheap payment. And I got just that!!! Deah Pablico was the first to come up to me and and she never left my side, with her help and help of managed i left with a beautiful 2016 Fusion and i love it!!!! Thank you FORD!

Jim Albers

22 de ene. de 2016

Bradford had everything ready for us when we arrived. He kept us well informed and answered all our questions completely. Job well done.

Kennen Staley

22 de ene. de 2016

Brad Titone, the service advisor, was excellent. His advice help me realize savings using the warrantee.

Darla Stoddart

22 de ene. de 2016

We purchased a ford flex, the vehicle has a great ride, and very easy to get in and out of. Manny was very helpful in our purchase, and i would rate them a 10

Richard Engebretson

21 de ene. de 2016

I had a couple of minor body shop issues with my new Ford Edge. I was VERY impressed by the people I dealt with, which included "Ivan the Terrible" and Arturo Molina, the body shop manager. I actually had a long talk with him. Everything got fixed and I am good to go!I have been very impressed by the quality and handling of my new Edge.

Marlyne Gonzalez

21 de ene. de 2016

I brought my Lincoln MKC in for 7,000 mile service. Everyone was very courteous. I was shown to the Lincoln owners lounge, my service was done in a timely manner. Everything was perfect. Everything is beautifully kept. Very clean & comfortable.Thank you,Marlyne Gonzalez

Stephen White

19 de ene. de 2016

THANK YOU FOR A GREAT LINCOLN WITH A GREAT DEAL..WE LOVE ALL THE TECHNOLOGY, THE RIDE, COMFORT AND THE WAY OUR FRIENDS LOVE THE CAR.ALL THE AMENITIES OF THE DEALERSHIP ARE THE GREATEST TOO.

David Kannel

18 de ene. de 2016

Once again I received exceptional service from Palm Springs Motors. They have always offered me great service. The staff takes time to explain the repairs and they have always made sure I have a vehicle to use if my car has to stay for an extended period of time. Another job well done!!

Sandra Mangan

18 de ene. de 2016

I made an appointment. They got me in on time and were very friendly with checkin and checkout.

Anna Scott

18 de ene. de 2016

Louie Zuniga searched for the exact car I wanted, with the features I wanted and at the price I needed. He was professional, experienced, courteous, and friendly.

Ross Whitaker

18 de ene. de 2016

I'm new to Palm Springs, so I was in the market for a new Ford service department to take care of my 2014 Edge. I stopped by without an appointment on a recent Saturday and was greeted by Lisa Fuller at the service desk. She was welcoming, helpful and got my car thru a scheduled service in a very timely manner. I'm in the Palm Springs Motors system now and feel my car has found a new home. Thanks to Lisa for all your help...

Bill Boschert

18 de ene. de 2016

The staff was very helpful in Mazda Parts Dept.Bill did a great job in Parts.

Ron Neuhauser

18 de ene. de 2016

Friendly and helpful staff, reasonable prices, comfortable waiting room with coffee, soda, water, TV and wi-fi.

Thomas Pelly

18 de ene. de 2016

Ok. Patient. Follow Good. Classic Sales person. Excellent credit services.

Steve Baker

17 de ene. de 2016

We have two Fords and always bring them to Palm Spring Motors for servicing and oil change. This time it was for an alignment. We also recently brought our other car in for replacement of hoses and a recall of the air bag. Both times the service was excellent. The staff is friendly and informative. Because of our experience at this dealership, we are considering leasing our next car from Ford.

Mabel Garcia

17 de ene. de 2016

Purchased a used truck, some small issuesa after we took it home. Called Jose Jr. And he handled every complaint like a champ, very professional and understanding. In and out from the jump, sales, finance, repairs have been smooth and easy to deal with.

Gertrude Dunham

16 de ene. de 2016

John is the best! All my services are done at Quick Lane.

Rosanna Bonasera

15 de ene. de 2016

Bradford was great, he made sure I was okay with the wait time

Vince Monteleone

15 de ene. de 2016

Bradford is an excellent service advisor. it was quick and easy to have my service done.

Kenneth Workman

14 de ene. de 2016

Had a 1100AM appointment for oil change with my Miata. Car was taken right in and within an hour it was returned. Tires were rotated, battery tested, etc.Was very happy with how I was received and treated. This was my first visit but it won't be the last.

Sherman Stearns

14 de ene. de 2016

As always service was excellent. I never worry after my vehicle has been serviced by Palm Springs Motors!

Randy Deggendorf

14 de ene. de 2016

I went to look at trading in my f350 to buy an f150. I had a very pleasant experience working with Rick Freeze. The paperwork is a lot better than the old way. I have bought almost all of my vehicles here, and plan on buying more in the future.

Frank Gatto

14 de ene. de 2016

Mr. ALverez was very professional and dependable.As my car I only drove from the dealership home.Seems OK

Michael Reade

12 de ene. de 2016

I had a great experience my 2016 ford fusion has me feeling like 2016 is off to a great start. Joe Nicolas was my sales rep and was very helpful in communicating what I wanted to the appropriate people

Rick Collins

12 de ene. de 2016

Your service advisor Rick was wonderful very professional ..........he kept me informed on the progress of the truck

GeriD

12 de ene. de 2016

My husband and I have been dealing with PS Motors since 1986 and always have had good experiences or wouldn't go back. I'm now on my own and buying a car can be a little scary. I had a great experience with Kelly - he listened to what I wanted, found it for me and I told him what I was willing to pay - everything was taken care of professionally and I was out the door. I couldn't have been more pleased and when and if another car is needed, I'll be back.

Walker Novak

11 de ene. de 2016

I deal with Rick Mills and he is always pleasant, curtious and very knowledgeable. Always a great experience.

David Moore

11 de ene. de 2016

Service department ordered the wrong part which cost me a week's time. No big deal - stuff happens. Super friendly staff and a good experience.

Kathleen Phillips

11 de ene. de 2016

Wonderful people and wonderful experience, will be back again when my lease expires!

Marilyn Dorrance

10 de ene. de 2016

Associate I spoke with was very knowledgable and explained things very well. Very nice and professional. ?

James Sizemore

8 de ene. de 2016

2016 Ford Fusion Energi Titanium. Robert Davis, and Clarence (?) were extremely helpful in closing the transaction. Kudos to both of them.

James Bratton

8 de ene. de 2016

Danielle is a Super Star! Brought in 2015 Ford Explorer Sport to replace tire. Danielle said to bring it in as soon as I called at 7:30 for 8:30. She said it would take an hour and a half to two hours. It took something like an hour and thirty-seven minutes. She is a marvel, very professional, courteous and fun. Had to purchase a new antenna and the parts man was professional and accommodating. I was talking to a friend later who mentioned how much he loved the car dealer he went to. When I asked which one, it was of course Palm Springs Motors! We are extremely satisfied.

Dave Johnson

8 de ene. de 2016

I brought my Focus in for a recall while on vacation. Service advisor Rick Mills went beyond the call in accommodating me. Not only was the service scheduled and completed the morning I brought the car in, but a full service check was performed AND he had my car washed. I will be coordinating servicing with vacation stays from here on out.

Ronald Neiport

8 de ene. de 2016

Lincoln MKZ 2013. Bought on Dec 28, 2014. Danielle has always gone out of her way to make sure things get done in a timely manner. The first service took about 3 weeks to get all the parts in & they had to basically rip the entire insides of my car apart to repair the roof liner. But they did a great job & Danielle even noticed some things that needed fixed that I hadn't even noticed. Please keep her happy!

Roger Mickalko

7 de ene. de 2016

The service technician was excellent and very friendly shuttle service.

Randy Watkins

7 de ene. de 2016

Robert went out of his way to make sure we got the car we wanted.

Elizabeth Weber

7 de ene. de 2016

Your Sales, Financing and Service is the best I would never buy a car or recommend any place but Palm Springs Motors.

Katherine Oconnor

6 de ene. de 2016

Was in accident and needed a vehicle, we have know Kelly for over 10 years and called him and he found a wonderful SUV , just what I wanted. He was very informative and explained everything about the Escape. Max was very helpful explaining all the new information about warranties and all the bells and whistles that came along with it. Kelly even arranged for my Rental through Enterprise get to where it was going and that helped out since I working 6 days a week. I would highly recommend anyone to go to Palm Springs Ford. I love my Escape.

Barbara Manlowe

5 de ene. de 2016

lincoln mkz lease.....service always great ....Tony FABULOUS,

Suzanne Lysingsao

5 de ene. de 2016

My new 2016 Lincoln MKX arrived with nearly every option available and was soooooo worth the wait. She drives like a dream and on board computer and features are very easy to navigate.Palm Springs Motors and Kelly Heldenbrand and the entire PS MOTORS organization, thank you, thank you, thank you!

Lindsey Hunt

5 de ene. de 2016

Danielle Brian is such a treasure. Her positive attitude, and knowledge of our car is admirable. We always look forward to our interactions with Danielle. Danielle is the main reason we keep coming back to Ford and Palm Springs Motors. Danielle should be recognized for her commitment to her customers. Palm Springs Motors and Ford are very fortunate to have an employee of Danielle's Caliber in their service.

Salton Service

5 de ene. de 2016

We brought our F-150 in for a Transmission problem and not only did the Service Department fix it theyalso did a recall up-date that we did not know anything about. I appreciate their professionalism and their high quality of work. Thank You from Salton Community Services District

George Ferrone

4 de ene. de 2016

Although the oil change and warranty service was well handled on 12-23-15 I reported an earlier service call that my wife made to check low air pressure on a tire that showed up on the computer screen. The service dept. refilled the air without checking the tire and the result was after going shopping the following day she noticed the tire was shredded and had to be replaced probably due to a nail in the errant tire at a cost of almost $200. I think the service dept should have checked the tire before filling it with air but we should have noticed the computer screen the next day ourselves so I am only reporting this in case you may want to alert your staff so this doesn't happen to another customer in the future.

Timothy Summers

4 de ene. de 2016

Veneisha is great. Always treats us really well and contacts us promptly when the service is completed. Great job!!

Frederick Vogler

2 de ene. de 2016

always pleased with service. appreciate Danielle and her kindness and helpfullness

Sam Pekovich

2 de ene. de 2016

Work was done in a timely and efficient manner. Even loaned us a beautiful car to tide us over.

Sandra Rodriguez

1 de ene. de 2016

service is always great danielle is very professional

Larry Riggle

31 de dic. de 2015

I came in with no appointment and was taken care of right away.Very impressed with the service even though I didn't buy my car here.If sales treated me as well as the service department I would have bought my Edge here instead of Bradley Ford.

Kevin Koffler

31 de dic. de 2015

I have always had a strong dislike for getting my car serviced at the dealership-- I felt like I was either getting bamboozled, the run around or dismissed. Since I have begun working with Danielle at Palm Springs Motors, I have felt none of those things. She is kind, direct, honest, and easy to work with. As long Danielle continues to work at Palm Springs Motors, you will have my business.

Loren Silver

31 de dic. de 2015

I recently took my Lincoln MKX into your dealership for the first time. I was very impressed with your service department. My previous service experiences did not compare with your dealership. I will be sending my car for service to your facility from now on.Loren Silver

Phil Wuerstle

31 de dic. de 2015

My 2015 Ford Edge was scheduled for first major servicing at 9000 miles. Servicing and vehicle was all completed when promised. Vehicle was returned with a car wash.

Guy Bissonnette

31 de dic. de 2015

I took my 2012 Ford F350 in for servicing and found this dealership to be very accommodating and thorough. They were prompt and kept me informed throughout from the time I dropped my vehicle off to when I picked it up. My vehicle was returned to me with a fresh wash and they even put tire treatment on, I highly recommend this dealership for servicing your Ford vehicle. Guy Bissonnette

Cass Rogers

30 de dic. de 2015

For the past services in the Oil Change Department, I did not have to wait very long. I appreciate that.

Rod Fuller

30 de dic. de 2015

My 2011 F-150 Truck driven from Wyoming required an oil change and 60,000 mile service.I did not have an appointment but the Palm Springs Dealership and specifically Brad ,the service representative processed me and I was out within 2 hours.Driving back to Wyoming will be under Winter conditions so I am confident and have peace ofmind that the Truck is prepared to withstand the expected snow and ice awaiting us.The physical dealership facilities are very impressive but the professional yet personalattention that I received was most welcomed and appreciated.

Melissa Molina

29 de dic. de 2015

I leased a Fusion and let me tell you Louie Zuniga was so helpful during the entire process! I am really pleased with my car and the service! I will definitely recommend family and friends.

Julie Reese

29 de dic. de 2015

Billy and Marco were fabulous. Marco was very attentive to my comments and listened to my desires. He introduced me to a car which met my needs and was not even on my radar. He was respectful and not pushy to oversell when he learned how frugal I wanted to be with this purchase. He could have tried to get me to buy brand new but was able to find an incredible pre-owned vehicle which met my needs. Very grateful to the entire service experience. Will definitely refer family and friends to this dealership. Thanks!

Craig Hanson

28 de dic. de 2015

Ford F-250 XLT, easy sale, no haggle issues. Fair price,

H Pollock

26 de dic. de 2015

The service provided by your service rep Frank Razo was the most courteous and helpful I have ever experienced at any Ford dealership anywhere.

Marjorie Obrien

26 de dic. de 2015

Lisa Fuller is the best! She always takes care of me and gets me in and back out as quickly as possible. Great job!

Kaye Shackford

25 de dic. de 2015

Your Quick Lane people are awesome. They do what they say they're going to do, within the time frame given, and they keep in touch. They are also the kind of people who build working relationships with their clients, which builds customer loyalty. Tony Hubbard above all is extraordinary. They also look comfortably at what you need done and what you really don't need, or don't need now. This also builds trust. Kudos to the management that chooses such people and lets them be honest.

Jonathan Abernethy

25 de dic. de 2015

I arrived without an appointment, was welcomed as soon as I drove in, I explained the problem, and it was written up. I directed to the customer shuttle and was home in less than an hour from the time I left home. Later I received a call, was told the diagnosis and solution, and given an estimate. Because it required parts that had to be ordered and extensive labor, I wasn't able to pick it up until the end of the third day. So far everything seems to be fine. I am happy that I had the car serviced here.

Joan Foor

25 de dic. de 2015

Everyone was very friendly and helpful. Glad I was able to get my Escape serviced at Quick Lane with just a little wait.

Joseph Hoffman

24 de dic. de 2015

Rick Mills, was first class. He checked for updates and found a transmission recall, kept us aware of what was taking place, and had the car washed. It was done when he said it would be. Excellent

Gary Pagano

22 de dic. de 2015

I have been servicing my Lincoln vehicles at Palm Springs motors for the last 9 years this is my third new Lincoln MKZ I have always felt the Lincoln service department and warranty staff have always been superior I always ask for one young lady in the Lincoln warranty department she has been there approximately a little over 7 years I feel she knows the Lincoln inside and out I always enjoy dealing with her and feel she listens to my concerns I even get hugs and the biggest sincere smile you can imagine from her Thank You Palm Springs motors

Dominick Longo

22 de dic. de 2015

A truly great team of dedicated employee's who care about customer service.

Patrick Ikeda

22 de dic. de 2015

The only negative was a mis-communication between the service writer, Tim and myself. In the end he also argued with me regarding his repair quote. I know what I was told.

Bobbie Steen

22 de dic. de 2015

Friendly staff and quick service! Easy to get appointment.

Phil Lassila

21 de dic. de 2015

Everyone was very nice. There is a big sign saying to pay for drinks, even water. That kind of surprised about no supplying water for those waiting.

Robert Eberline

20 de dic. de 2015

They were very helpful and quick to so solve everything. Thank you! Merry Christmas and Happy New Year!!

Chris Friend

20 de dic. de 2015

At age 66 I can say without exaggeration that the service I received at your dealership was easily the best I've ever had anywhere. Big thanks.

Elmer Emerick

19 de dic. de 2015

Service Adviser Rick Mills was of great help during the repair of my Auto.

Gary Stricker

19 de dic. de 2015

Very professional and not pushy. I hate the game of negotiations but there was very little of that. Everyone I met seemed to be interested in providing a luxury car dealership experience and I think they hit a home run!

Michael Long

18 de dic. de 2015

My wife and I purchased a used 2013 Escape. During one of the Sam's parking lot sales. And have been extremely happy with the service, and sales staff. The salesman that sold us the car, DID NOT pressure us in anyway to buy, but was there to offer any help needed to close the sale. The service department has been outstanding... the call us to set up appointments, the whole car buying experience has been OUTSTANDING, and yes I would buy from you all again...

Robert Mcmenamy

18 de dic. de 2015

Car runs great. The check engine light is off and the noise is was making is gone.

Leonor Rodriguez

17 de dic. de 2015

ford escape 2013.Always the best!!everyone from the moment I get there best customer service, including the drivers, soo attentive, professional and sweet. Always get a ride home to and from Dealer. Love that I can get for the same price my car wash and rotate the tires.Otherwise I would take my car to L.A where I go quite often and have places that used to handle my car needs.

Mark Layne

15 de dic. de 2015

I feel as though they were honest and professional and that I could trust them which is very important.

David Smith

15 de dic. de 2015

John Was Great! I like Palm Springs Ford Much better than the Ford closer to my house.

Richard Hedberg

15 de dic. de 2015

I had "Self imposed damage" to the rear hatch and the top on my MKX.The Body shop there treated me excellently.Price quote was accurate, the time required for repair was accurate and most of all the quality of the work was excellent.My thanks to the Body Shop Team.

Mike Clune

15 de dic. de 2015

Our F150 has been a great truck but now the heater is out. Just stays in heat mode so I have been driving around with the windows open in winter. Discussed with service writer but could not duplicate the problem at the visit. Desk staff has always been courteous and helpful.. And I enjoy the complimentary car wash.

Stefanie Sonico

15 de dic. de 2015

Everyone was very accommodating and helpful. The personal attention was really nice; I decided to wait for my car and it wasn't very long before my car was ready. I was extremely pleased with the customer service -- well done!

Michael Malloch

14 de dic. de 2015

The guys at the service desk (Quick Lanes) are great to deal with.

Wayne Davies

14 de dic. de 2015

excellent service. Waiting room comfortable. Service completed in timely manner. Courteous staff

Patricia Madrid

13 de dic. de 2015

2015 F-150 is my purchase and I love the help and support I received......super job

Robert & Melinda Winet

10 de dic. de 2015

2016 Escape.. My options were presented and we had an great experience Leasing the new Escape. Excellent service and best car I have ever owned & we own Ford stock.

David Moorhouse

10 de dic. de 2015

The job was completed in a timely manner for the price quoted. You have friendly service writers who are knowlegable.

Foster Marruffo

9 de dic. de 2015

awesome service department! I would recommend the service dept.

Robert Harrick

9 de dic. de 2015

Went in a few days before I actually took my car in. Stood in line several minutes. One guy waswith a customer, the other two were on their computers. I just stool there, then another person walked in and started to get in line when one of the guys took her instead of me when he knew I had been waiting. I asked him why he took her first and he said it was because he knew her. I told him that was not the way it was supposed to be so I came back another day. I do know the name of the person, but I do not want to get him in trouble.

Eileen Billings

8 de dic. de 2015

Again, Veneisha could not have treated me better. She makes me feel like the most important customer she has seen all day. Service reps like her will get customers to come back again and again and make sure they buy their next car from your organization.

Robert Richmond

8 de dic. de 2015

Your Team meet my needs and I am happy with my Edge I bought. Marcos, Billy and Joey meet all my needs.

Beverley May

8 de dic. de 2015

Extremely accommodating and helpful. Would not hesitate in recommending.

Reed Saunders

7 de dic. de 2015

Good experience, finance manager helped us a lot. Very happy with the car.

Nicholas Walz

7 de dic. de 2015

Helpful, polite staff. Pointed out service needs but were not overly aggressive. Were accurate with the expected time that my service would be completed.

Bente Underwood

6 de dic. de 2015

It was a very pleasant experience, and I couldn't be more pleased with the service I received and the new Ford Fusion I got. My only question is why I didn't get more credit on my trade-in 2008 Fusion. Bente Underwood

Michael Ferguson

5 de dic. de 2015

I brought my car in on a Saturday when there was only one woman working in the office checking in cars. I don't recall her name but she was extremely pleasant and efficient.

Pamela Currin

4 de dic. de 2015

Very friendly and professional. Took care of problem in a timely manner. Thanks!!

Jandi Fraser

4 de dic. de 2015

Tim Marsh was my agent. He was friendly and courteous. I was on my own - no way of getting back home without my car and a bit apprehensive - appreciated the rental car and Tim's kind & professional manner. Problem was fixed - car returned promptly and shiny clean.

Allan Hanson

3 de dic. de 2015

Leased my forth Fusion in 6 years! Great vehicle for the money! As usually..... The staff is very helpful and totally professional. I recommend everyone I know to Palm Springs Motors!Thank you!

Gregory George

3 de dic. de 2015

I didn't really expect all the people when I got there, especially when I was requested to he there early for coffee. Nonetheless mine seems to take a while but they did a good job ...the courtesy wash sucks btw.

Katherine Monk

3 de dic. de 2015

Service was good. Everyone was helpful and friendly.

Catherine Alvarez

2 de dic. de 2015

I purchased a 2016 Ford Fusion, the entire process was very smooth, Jonathan Alvarez was great to work with, he was very knowledgeable about the car, I will defiantly recommend Jonathan Alvarez and Palm Springs Motors to anyone in need of car!! Thank You!

Wayne Goff

2 de dic. de 2015

The staff was very helpful and the repair was made at my convenience with no surprises.

Abraham Ramirez

1 de dic. de 2015

As promised, I Was in and out under two hours. And the complimentary car wash wasn't so shabby either.

Scott Aaronson

1 de dic. de 2015

fast service , no problems, card was washed after service.

Jean Cedar

1 de dic. de 2015

The service for my car was gr-reat! I was in for a recall and a oil change! Not only did John and all the service workers take care of the recall and the oil change....they discovered that an engine mount needed repair. I am so thankful they found that -- and it was covered by my warranty.

Sharon Zeiss

1 de dic. de 2015

Everyone I worked with were professional & very curtious! Brian was excellent to deal with!

Erich M

1 de dic. de 2015

We leased a 2015 Ford Foucus Electric because our current lease on the 2013 Ford Focus Electric was about to end.

Barbara Mcconell

30 de nov. de 2015

My problem seems to be solved service staff was wonderful. I had a good experience as usual

RS

30 de nov. de 2015

The vehicle was a '16 Fusion which we purchased on behalf of our son. Although he brokered the deal on his own behalf as an employee of the dealership, I wish to point out that my wife and I purchased two new cars back in July from the same dealership. He got a terrific deal on a terrific car and I really appreciate the honesty of the finance department regarding the positive impact on our credit. I have been a Ford fan since childhood, my first new car was a Ford, the company for which I work is proud to have PSM as a client and I'm in the process of refurbishing a 1965 Mustang which I've owned since age 16. If all goes well with a new professional endeavor, I will be returning for a new Mustang. Fantastic dealership!

Barry Bass

30 de nov. de 2015

I never expect THE RED CARPET TREATMENT,HOWEVER THE SERVICE was friendly and helpful in a caring way. Nothing "PHONY" ABOUT IT AT ALL. I BOUGHT MY 2014 FORD ESCAPE FROM YOU AND AM VERY PLEASED. BARRY BASS

Henry Armendariz

28 de nov. de 2015

work was done fast and I got a ride home very important to me.

Robin J. Watkins

28 de nov. de 2015

Service was great. Service advisor was courteous and helpful. Customer lounge was comfortable, well stocked with magazines with a nice television in it.

John Mcqueen

27 de nov. de 2015

Rey, my service advisor could not have been any more helpful. He did a great job.

Eric Davis

26 de nov. de 2015

The staff was excellent and the result was fine. It did take 1 1/2 hours toprogram a key fob, even though I had an appointment. The service rep told methat it would take that long so I was aware of the issue. However, I'm usedto shorter wait times for more complicated procedures. This was my first visitto you folks (new Ford SHO, purchased in Wa. State which is my primary residence).I plan to use you in the future as needed but hope you have a loaner if the service takes more than an hour.

Eleni P. Austin

26 de nov. de 2015

Bradford was extremely helpful. you make this process annoying by insisting I write 50 characters

Keith Minard

24 de nov. de 2015

Went in for routine service and recall. Tony at Quick Lane what's my service advisor. He was awesome. And I got my car back way sooner than expected

Archer Neider

24 de nov. de 2015

Air bag part recall on 2007 Mustang. Received free rental car along with fast repair on my auto. Thank you

Lyndon Taylor

22 de nov. de 2015

C-Max EnergiVery pleased with purchase. All aspects of the process was exemplary.

Victoria Zuppan

21 de nov. de 2015

wayne seacrist, rick freez, and the finance officer were extremely knowledgeable and helpful.Made leasing an Edge an enjoyable experience.

Isabel Reineke

21 de nov. de 2015

Bradford was excellent! I love the fact he communicated to me right away my car had to stay overnight. I was available to rearrange plans and didn't need the loner he offered.

Dale Solberg

20 de nov. de 2015

Our technician was professional, prompt, courteous.

Phyllis Burrows

20 de nov. de 2015

I have had my cars serviced by palm Springs ford for 10 years now.I would never go anywhere else. Good work great service staff always.

Kenneth Flores

18 de nov. de 2015

2016 Ford Fusion S, Service was great, Louie and Mike are awesome.

Herb Neufeld

18 de nov. de 2015

Veneisha did an exceptional job of making sure my service experience was smooth and painless. She was very attentive to me and my vehicle situation from beginning to end. Very friendly. I will likely be making another vehicle purchase in the next year and these positive service experiences certainly make me want to purchase a Lincoln rather than going back to the standard vehicle service I have received a thousand times.Great job Veneisha!

Earl Moss

17 de nov. de 2015

Veneisha and the service techs always get my service completed quickly and correct any issues promptly.

Guillermina Reynaga

17 de nov. de 2015

LIKE ALWAYS GREAT SERVICE. THANK YOU TO ALL AT THE DEALERSHIP

Mark Vazquez

17 de nov. de 2015

MY SERVICE ADVISOR FRANK RAZO DID A GREAT JOB FOR ME TODAY I BROUGHT IN TWO OF MY VEHICLES ONE TO GET SERVICE AND ONE TO GET ALL NEW TIRES. I WILL ALWAYS REFER PEOPLE TO SEE HIM

James Nolan

17 de nov. de 2015

Professional, honest, and punctuation a great place to take your car

Mike Harper

16 de nov. de 2015

I was a three time Lexus owner before I bought my Lincoln. Their service is excellent. But I want you to know my service interactions with Veneisha are extraordinary She is so friendly and so helpful in resolving my service issues. She is just a super star. Thank you

Seth Schulaner

16 de nov. de 2015

You guys (and Gals) are always courteous and helpful...even when conveying info I don't necessarily want to hear. I could get an oil change anywhere but glad to take it to you and get the trusted service.

Sidney Craig

16 de nov. de 2015

LEASED 2015 FORD EXPLOYERSALESMAN IZZY WAS WONDERFUL

Richard Kinsall

15 de nov. de 2015

all went well with the purchase of my MKX. All the staff was very helpful, it took a long time but that is life when buying a new auto.have and willrecommend friends to Salm Springs Motors.

K. Mass

15 de nov. de 2015

Came to the dealership for regular maintenance on my vehicle. Service was completed quickly, and staff was helpful and courteous. Thanks.

Craig Korthase

14 de nov. de 2015

Service department is friendly, efficient and accurate in what they say and do. Great place to have your car serviced.

Michael Mulcahy

14 de nov. de 2015

Service Apt.for our 2013 MKT went well. Agent was very courteous and cordial. Took a little longer than expected but I had a loaner so no problem.Only one comment, The waiting area (I felt) was a little underwhelming for a Lincoln dealer. We have another MKT garaged in our home state of Michigan ( Grand Rapids) and the dealer there (solely Lincoln) has a much more upscale customer waiting lounge. Free water, soda, cappuchino machine etc. Is it possible I was in the Ford waiting area? Do you have 2 areas?

Carroll Quin

13 de nov. de 2015

The only issue I have is that they did not clean up the tires and that is why I rated very good. Needless to say my car had just been detailed and the tires stood out as not clean and polished.I think every thing else was excellent(price was perfect) and I will return for my next set of tires.

Mark N

13 de nov. de 2015

...it was simply a very smooth transaction. My initial phone call was w/Vanessa. She was quite professional and helpful with info I wanted before driving out from Carlsbad. I'd have to say that she was one who sold me the car even though I didn't get a change to meet her.

Salina

13 de nov. de 2015

Lisa was great (i believe that was her name)my only issue was how long it took. Every thing ells was perfect. I will be back for my next service

Vince Monteleone

11 de nov. de 2015

everything went smoothly and the staff was very nice.

Steve Buxton

11 de nov. de 2015

Your crew and customer service are far and above the rest. Your the reason I keep coming back.

Judith Gray

11 de nov. de 2015

Our car went in for auto body repair after an accident and it looks like new now. Very happy with Jerry who was the service writer. Awesome job.

Marty Shindler

10 de nov. de 2015

It was my first time at the facility. I was greeted warmly and was told the time the work would start and the approximate time it would be finished. Many people, myself included at times in the past, feel that a facility such as this would push unneeded services, products, etc. I did not get that sense, none were required and I felt that Tony Hubbert was indeed an honest individual and that he represented an honest facility. Having purchased a new Lincoln a few months prior at Palm Springs Motors, I will return to QuickLane in the future and hope that I can respond at that time in a similar manner as I have done here.

Neil Kreuzberger

10 de nov. de 2015

I worked with Ray S. and he was great from beginning to end. When I came in to test drive the Explorer, they did not have the model / color I was looking for...so Ray drove over with my wife and me to the Fiesta Ford location...helped me select the model...and drove it back to Palm Springs Motors...where we completed the transaction. He was helpful, thorough and genuine; all very much appreciated. And...he introduced me to Tony in Service, just so I could have a few things done on my current Expedition and put a face to a name for future service. You have a long term customer in me...thank you.

H Tripp

10 de nov. de 2015

I find the service there to be prompt and well done. The price is fair and I appreciate the advice given by John, my service writer, in the care of my new Ford Mustang.The only thing that I cannot recommend at your dealership is purchasing a new car there, your prices are too high. I bought my new car elsewhere for over $3000 less than I was quoted there.

Cynthia Nelson

9 de nov. de 2015

Sales dept was great, still trying to work out some lack of communication on the trade in. We will see what happens and it will be noted and passed on.

John Samore III

9 de nov. de 2015

I purchased a vehicle from Palm Springs Motors in 2009 and had to come back. Everyone from Billy Hays and Michael Beatty were attentive and dedicated to finding the right vehicle for me. Couldn't be happier!

Vincent Lagioia

9 de nov. de 2015

After the installation of four new tires and all the adjustments required were completed we experienced some vibrations when driving at high speeds on the freeways. A call to the dealer's Service Department with our concerns quickly set up a next day appt. and all was taken care of. As always, great service and helpful personnel.

Joshua Haught

9 de nov. de 2015

2014 Ford Edge Service was great and your staff were very helpful .Price of service was great for everything you guys did on the works service plan.

Francesca Holmbo

7 de nov. de 2015

I have a 2009 Lincoln MKS. I bought it used and I absolutely love how sturdy and stylish it is. I have had only good experiences with the employees in all departments from the sales, finance to the maintenance departments. Venetia, in the maintenance department is personable and professional. She has made me feel like family during my service appointments and she makes the experience pleasant and easy. The employees at Palms Springs Ford go the extra mile to satisfy the customer. Plus, they wash my car each time. Due to the Lincoln service I have received over the past two and a half years, I WILL buy another Lincoln.

Vicki Kelly

7 de nov. de 2015

I came in without an appointment. Was taken right away no problem.

Marcus Chestnut

6 de nov. de 2015

My experience has always been awesome. From purchasing a new vehicle to getting my vehicle serviced.

Paul Sohn

6 de nov. de 2015

I got the truck I wanted, just wish you would have saved me some money.

Sharon Easley

5 de nov. de 2015

Purchased a 2016 Escape SE, the people were great. They found the SUV that I wanted, color and options. We could not ask for more, again great job on this one your staff hit it out of the park!!!

Steve Morgan

3 de nov. de 2015

Perfection in every aspect. On time on budget and my '02 T-Bird is now flawless. Rick kept me updated daily. And the hand wash on pickup is a nice touch. Many thanks!

RJ Wilcox

3 de nov. de 2015

I had driven my Class C Motorhome from Indiana and needed an oil change to continue my trip to LA.Palm Springs Motors was very helpful and accommodating of my needs. I will look forward to using their service department when I am in the area again~Their staff is great~

Bruce Strauss

3 de nov. de 2015

You could have sold me several services that I could use but are not that necessary considering I am on a very tight budget. Thanks.

Jim Rayburn

3 de nov. de 2015

Had damaged tire on route to LA. Service staff at your dealership were very helpful in getting us the right tire and on the road again in a very timely manner

Charles Pettit

3 de nov. de 2015

On arrival the greeter took me to Danielle Brian for service write up. A very good choice. I usually go to the quick service, Tony Hubbert. Danielle was quick, courteous, knowledgeable and has a good personality.

Dominic Lewis

2 de nov. de 2015

Got my car serviced as part of the package I purchased. Work done fine, Tony is great very convenient.However, I filled out 3 (three) surveys about my car battery experience and I never even got so much as a call. I will get my car serviced at P.S Motors but I will never buy another there. You have lost a local car buyer. In fact, we were interested in the CX-5, however, we just bought a Toyota RAV4. It's beautiful.Once again, the quick lube service center does an excellent job. That is the ONLY side to use!

Robert Armstrong

2 de nov. de 2015

Service staff, and the person I dealt with-John Fitzgerald, very good. Explained everything to me, got me the best price for my new tires, as well as some rebates. Very satisfied.

Thomas Lebouf

2 de nov. de 2015

Service was prompt and they were friendly. Car was ready on time and there were no surprises.

Virginia Lopes

2 de nov. de 2015

Very expedient and ready on time also very helpful.

Joel Schneider

1 de nov. de 2015

Tony Hubbert is terrific and made the repair process painless.

Matthew Dole

1 de nov. de 2015

My wife and I were shopping for a car on October 24, 2015., so we decided to try Palm Springs Motors. We spoke with Clarence and Pappy explained to them what we wanted as far as financing terms and then we test drove a couple of vehicles, a Ford Focus and Ford Fiesta , both are great vehicles, but the fiesta was more in our budget. I am very pleased with the car and with the whole experience of purchasing it. Clarence and Pappy thank you so much!!!

Ritchie Mcphail

31 de oct. de 2015

We were told what would happen during the service, how long it would take, did we want car wash...All went as discussed and we are very satisfied.

Stan Jenson

31 de oct. de 2015

I enjoyed daily phone calls giving me updates on the work

Walter Squires

30 de oct. de 2015

Worked a recall, oil change and looked into an air conditioning problem. The airconditioning turn out to be me. Steve the technician took the tme togo over auto control with me. Really helpful.

Michael Martindale

30 de oct. de 2015

Friendly environment and right on the time estimate

Larry Victor Collins

30 de oct. de 2015

I was very impressed with the sales team. Ray was very helpful and was instrumental in my decision process. I was considering the Toyota Camry but he helped me to discover the Fusion Hybrid. This is a better product. Thanks Ray!!

Gene Trapp

28 de oct. de 2015

Purchased a 2016 Fusion. The salesman, Robert {Pappy}, did a great job!

Daniel Flournoy

28 de oct. de 2015

Danielle Brian kept me informed of service and recall work through the entire process. Great job.

Maria Aguirre

27 de oct. de 2015

Great service Fast service and clean waiting facilitie

Steven Walker

27 de oct. de 2015

fast oil change and fluid check,, left message and had to call back, response could have been faster

Osman Omar

27 de oct. de 2015

Veneisha Foster is great to work with. Knows her stuff. Ready to help, always.

David Hersey

27 de oct. de 2015

.thanks for everything ....................................................

Karen Gallagher

27 de oct. de 2015

OUR SERVICE ADVISOR DANIELLE BRIAN DID AN EXCELLENT JOB.

Kathryn Kells

25 de oct. de 2015

Took my Mustang to the body shop for repair after an accident. Cost of potion I had to pay for seemed very fair & Jerry worked with me to save a little bit, too. A few days after I picked it up, I noticed that they had also cleaned my seats for me. Dealerships used to get a bad rap for being overpriced but I've had my car in for various services over the last few months & have been very pleased with cost & service on all occasions.

Darlene Highfill

23 de oct. de 2015

All employees are friendly, helpful and they do an excellent job ! Over and above the requirements.

Beverly May

23 de oct. de 2015

Everybody was very police, courteous, friendly and helpful.

Christine Fulton

23 de oct. de 2015

bought my Mazda CX5 here and service it here--great service!

Wilmer Mendez Villavicencio

23 de oct. de 2015

good service and fast i dont have to wait por buy a car

Belva Dickinson

21 de oct. de 2015

Very efficient, very knowledgeable, very pleasant, good service

Janice Victoria

21 de oct. de 2015

I have been experiencing the smell of fuel inside and outside my T-bird a few times over the last 3 months. I only take short trips, The service guy John opened the hood and also could smell fuel. Sometimes it is so strong I drive with the windows open. After having my car for 1.5 days the mechanics could not find where the odor was coming from. I know the diagnostic testing was very thorough but I am still concerned about the safety issues. John said that the next time I should bring it right over. It has happened only once since then...very faint but I was going to an appointment and it was not a good time to come to the dealership.

Cris Cronin

21 de oct. de 2015

John was incredibly helpful and gave me a better deal on my tires than I would have gotten elsewhere. He also filled out all the rebate paperwork and that was very helpful. I will return again!!

Mike Mahoney

21 de oct. de 2015

I would have no way of knowing about the "quality of repairs". It did seem expensive, but I'm not sure about that. I did not shop around. Rick Mills was good.

Phillip Kasparek

21 de oct. de 2015

All personnel (Mike-salesman, Mike-sales manager, Kevin-finance manager) were exemplary in their treatment of me, selection and delivery of my vehicle. Never felt his pressure or unreasonableness. Would highly recommend.

Jared Spearman

21 de oct. de 2015

I have purchased all of my vehicles from Palm Springs Motors since I was 18. I just recently leased a 2016 Ford Focus. The sale an was extremely helpful answering all my questions. I was even taken back when the sales manager came up to me because he recognized me for the many times I've been there buying vehicles. I will always go back to this dealership and tell those that I talk to, to come see the all the great salespeople at Palm Springs Motors.

Elizabeth Bustamante

16 de oct. de 2015

Brandon (I think that is his name) was excellent. He remembered speaking with me by phone when I made the appointment. It was ready at noon when I returned to pick it up. Considering how much I paid for the service warranty pkg, I was very happy with the service. My only complaint is that the shuttle doesn't start until 7:30am. I have to be at work at 7:30am but I enjoy walking; so it's ok. I can't rate quality of repairs. As long as the vehicle runs, I wouldn't know. I do know that it cost an arm and a leg.

Rigoberto Cortez

16 de oct. de 2015

Frank the service adviser was a great help with our service visit. I would recommend him to all my friends for great service ?

Sandy H.

13 de oct. de 2015

The people in the service department were helpful and friendly!

Robert Hume

13 de oct. de 2015

Everything was fine. Car was ready ahead of time, all work completed as requested, no complaints

Gillian Dargan

12 de oct. de 2015

This dealership was great when Ibought my car and continue to have the best customer service. Service dept is the best I have been to: quick, polite and customer focused.

Denis Hunsinger

11 de oct. de 2015

I drive about 2 hours just to have these folks service my 2006 F350. One reason, they care like it's theirs

Brigitte Johnson

11 de oct. de 2015

Almost all of our repairs were satisfactory, but for the Sync of our iPhones. That was not working and we had to go to our Sprint Store and have their Rep mess with it. Now only one phone will sync, not both, no matter what we do!Also, all our saved destinations were deleted! Grrrrr

Kevin Kilgore

10 de oct. de 2015

Excellent buying experience from salesperson to financing to being introduced to the service center staff.

Fred

9 de oct. de 2015

Great experience with leasing a 2016 Ford Escape. My wife and I were greeted by Jose Zamora as we walked onto the lot. We told him our wants and he immediately took us to the Ford Escape that were looking for. We leased the Escape for the price and terms that we were looking for.

Dennis Hanks

9 de oct. de 2015

Service was excellent, staff was courteous and helpful, and prompt.

Peter Young

9 de oct. de 2015

Customer service was outstanding. Staff was very at tentative.

Melissa Suer

9 de oct. de 2015

Was in and out in under 2 hours. Best car buying experience yet

Robert Machatka

8 de oct. de 2015

I purchased a Mazda CX-5 because I needed a car in which I could enter and exit easily. Since I have dealt with Joe Nicholson before, I came to Palm Springs Ford and was satisfied with the service I received.

Sam Radwine

7 de oct. de 2015

Really appreciated the loaner car! Will definately be considering another Fusion when I need to buy again.

Edward Colon

5 de oct. de 2015

I have been purchasing vehicles from PS Ford for over 20 years. These purchases have been both professionally and personally. I have always been treated great by the entire dealership. Excellent prices and service!

James

5 de oct. de 2015

We bought a new 2015 Focus; Ford (in Detroit) took back our leased Fiesta (which had serious transmission problems) a year early, and refunded part of our payments over the two-plus years we had it. It was a very fair deal. This is the fourth car we have purchased or leased at Palm Springs Motors in Cathedral City, California, so I guess you would say we're loyal customers!

Deanna Hansen

5 de oct. de 2015

Great service...a joy to be a customer! I always feel confident that my car is going to be serviced correctly which it has not been with a local repair shop.

Emile

2 de oct. de 2015

Izzy was great. Not at all pushy. It was a pleasure dealing with him.

Michael Begley

2 de oct. de 2015

Thanks to an attentive service adviser I was in and out in no time.

William Diaz

2 de oct. de 2015

Do you only ones that really care and got me a car no matter what my problem is where or my finances they made it work so i can get my car

Timothy Hubick

1 de oct. de 2015

Having the shuttle service available made it very convenient !!

Rene'

1 de oct. de 2015

Came into the service center for an oil change, but they were very busy and was told it would be at least two and a half hours before they could get to it. A very efficient young lady that was helping me suggested that I take it over to the Quick Service area. She said she would be happy to call over to the Quick Service and see how busy they were. Turned out they could take me right away! During the check-in process it was discovered that my vehicle had a recall on the transmission and while the vehicle was being serviced; a major oil leak was discovered (I thought I had seen drops of oil in the garage). Made an appointment to return and have the work completed. I received a rental car for just over a week and a half. Ford's Service Department is amazing at this location. Every single person I dealt with was very professional, courteous and knowledgeable regarding my vehicle. That's why my last three vehicles have come from Palm Springs Motors!!

Edna Byers

1 de oct. de 2015

Staff was friendly. Service was completed in a timely manner.

Robert Schowe

28 de sep. de 2015

It was my third visit to fix the chatter in my transmission.

Rey Sandoval

28 de sep. de 2015

2015 Mazda, if you go to Palm Springs Ford go and ask for Ray Salazar he will do the impossible for you!!

Gary Johns

27 de sep. de 2015

I drove off the lot on March 01. 2015 with a full tank of gas. 2,736 miles later I am still on that same tank of gas. I plug in my car every opportunity and I have not opened the gas cap. I love my car.

Jeffrey Bernstein

27 de sep. de 2015

My overall experience has been very good, from purchase to service of my 2015 Explorer Sport as well as service on my previous car, a 2013 Explorer Sport.

Victor Lamkay

25 de sep. de 2015

PS Ford performed the recall service.Tim Marsh, Service Adviser was friendly, professional and got the job done on time with attention to detail including a thorough car wash. Also the service Manager, Bryan Hildebran, has been very responsive and helpful with answering my questions and concerns.It is a pleasure taking my 2015 Mustang there for service and I will definitely continue to do so.

Patrick Burks

24 de sep. de 2015

Great service. The people were very friendly and helpful.

Paul Colacicco

24 de sep. de 2015

Rick, my assigned service guy, was the best. From check-in to check out was effortless. Looking forward to my next purchase/lease with you. ThanksPaul

Russell Loring

24 de sep. de 2015

I have a Lincoln MKS and all servicing by the Palm Springs Motor Team has been very efficient and easy. I wouldn't trust my car with any other Team.

Michael Taylor

24 de sep. de 2015

Service was fantastic . And I understand perfectly the nature of my problem is hard to find and even though they were at this time unable to duplicate the problem that they put in plenty of effort. And I will not hesitate in the future to use there great service .Thank you to my lovely service advisor and the nice gentlemen that brought me to pick up my MKC

Joann Gervais

24 de sep. de 2015

Taken car in for recall. Service was excellent and car done when promised.

Robert Crebo

24 de sep. de 2015

Tony was great and kept me informed all along the way. I was very pleased.

Dwayne Freeby

24 de sep. de 2015

very good, honest,informative,and prompt ,etc,etc,etc

Jon Rock

24 de sep. de 2015

I went on line and made the appointment. Showed up the next morning and met with a smile. Rick P did a great job in caring for me. Picked the car up and on my way. Thanks everyone!

Bob Nelson

23 de sep. de 2015

purchased a car at palm springs ford, received excellent service and bought a car there.

Janet Brydges

23 de sep. de 2015

I needed an emergency tire repair, and Bradford Titone the Service Advisor was very thorough in explaining my options. The quick service was also very appreciated.

Ralph Hitchcock

22 de sep. de 2015

Returned back to PS Ford, after a long term out of town dealer experience, due to the very positive experience associated with my wife's recent Mazda purchase. I believed I was experiencing a transmission issue with my Explorer and called the local Edison garage (I am a retired SCE employee) and found that they use PS Ford for their transmission related issues.It was determined that the issues were not associated with the transmission, but they were a coolant system issue. Rick, the service person was very timely in communicating the status, explaining the issues, the recommendations, and follow up communications. The work was thorough and complete. This experience was clearly very positive, which with the new car purchase will cause us to return to PS Ford for our automotive needs.

Vincent Lagioia

22 de sep. de 2015

Your dealership has always been exceptional with regards to sales and service dept. I have spoken highly to anyone who asks about this dealership. The additional work that was needed on our vehicle was quite unexpected and the detailed info, costs and timeframe of this repair was very precise and made us comfortable to give the go-ahead. Now it feels like we have a NEW vehicle that we enjoy wherever we go. Thank you.

Glenn Huddleston

20 de sep. de 2015

Tony was great. Tried to get in the weekend before and was sent away at noon due to volume.( Tony wasn't there that day)

Vincent Lagioia

18 de sep. de 2015

We had a routine oil change and check up scheduled. However it was discovered that front Struts and set of tires had to be replaced because of unusual wear and tear. We were given an estimate of costs and availability of replacement parts, and that all would be completed that day. And it was.

Donald Elliott

17 de sep. de 2015

Danielle was outstanding in getting all issues with my car resolved.

David Farnsworth

17 de sep. de 2015

Rick Mills is always helpful and I have had quick and thorough results every time. Thanks

Joseph Conley

16 de sep. de 2015

Our service person Danielle was fantastic! We wanted to take her home and have her work for us! She kept us informed and delivered everything right on time with a smile. We were very very pleased.

Lou Rusticelli

16 de sep. de 2015

Great Service kept me informed throughout the day on progress of repairs needed and costs

Robert Rongner

16 de sep. de 2015

Staff was helpful, but the recall repair took approximately 6 hours instead of about 4 hours and we were not called about the repair delay. And I question why a major recall was warranted in a brand new vehicle that was supposed to pass rigid quality control standards during the manufacturing process.

Adrienne Kindel

15 de sep. de 2015

The Service manager who helped me with my car was great! I was in a panic (to say the least), not knowing what was wrong with my car nor what to expect as far as the costs to repair. He was sympathetic, patient and communicated everything to me, which set my mind at ease. I love my Ford and always recommend Palm Springs Motors to my friends and family with confidence, that they will be taken care of well after the purchase of any vehicle. Adrienne KindelPalm Desert, CA

Kevin See Personalized Security

15 de sep. de 2015

Ford edge...Your service /sales dept is the best... Tony in service helpful and got me in and out as promised.

Owen Kieley

15 de sep. de 2015

I alway have a great experience at this dealership.

Marguerite Jezo

13 de sep. de 2015

Thank you for your service. Next time I would expect the quite process would take less than the 20+ minutes especially since I had an appointment with a stated problem.MMJ

Juan Lomeli

12 de sep. de 2015

Mike Riley and Rick did a great job thanks for all your help

Vivian Yturrade

12 de sep. de 2015

Everything about my car buying experience was Perfect!

Carol Davis

12 de sep. de 2015

Always wonderful. I love Tony but everyone is kinkd, helpful, and knowledgeable.

Sherri Stansbury

11 de sep. de 2015

The car deal went very quickly and smoothly which is what I like. I appreciate all the time and care on this car deal.

Jonathan Goldman

11 de sep. de 2015

very pleased with assistance and rental car on premises

David Kannel

10 de sep. de 2015

Staff was very helpful and thorough in their explanation of what was wrong with the battery.

Paul Degeorge

10 de sep. de 2015

Service was good. Staff was excellent as always. I will only service my ford here.

Daylemarie Axtell

10 de sep. de 2015

When you offer to wash the car, make sure the guy doing it makes sure all windows are clean especially the front one in and out, as the hot weather leaves a film on it. Maybe this is why you do not have many people wanting their cars washed.

Scott Gorges

10 de sep. de 2015

Enjoyed the purchase of this vehicle. One of the easiest car buying that I have had.

Eddie Goodwin

9 de sep. de 2015

Kudos to all at Palm Springs Ford and especially Mike Robison our sales agent.My first encounter with PS Ford was calm and relaxed, we have already referred a friend for a possible Ford experience.Thanks again on job well done!Eddie Goodwin

Lisa Montgomery

9 de sep. de 2015

Repairs were done in one day and car is back to running great. Prices are a little high - had to forego some less needed repairs due to cost. All in all a good experience.

Sandra Gray

9 de sep. de 2015

We are very happy with our week old Ford Edge. The things we are shaking our heads about and are probably our fault is the fact that we were not offered the opportunity to test drive the vehicle and we were not told up front how much we were paying for the "extras" that came with the car, again that was probably more our fault for not asking.

Leland Lawrence

9 de sep. de 2015

I drove up to service area w/o an appt. Was immediately greeted by a staff member who directed me to the inside service tech, Danielle. She brought up the car info on the computer and registered it for service. She then walked with me to the upstairs waiting area and said I was free to roam around, it would be about an hour. While roaming around I discovered a free hot dog stand, as it was Labor Day weekend. Several staff members made sure I had coffee, water, etc., while I was waiting in the lounge. The service took alittle over an hour, not complaining, and I was on my way. I felt very catered to during the visit. I skipped the car wash. The interior of the car was not dirtied up while being serviced. You definitely deserved a 10 rating.

David Wrenn

9 de sep. de 2015

Excellent and fast service. I took my hero to them for service two weeks ago, they could learn s lot from ford! Definitely will be back!

Micheal Samoles

8 de sep. de 2015

Purchased a 2015 Mustang GT. They were able to locate the exact car I requested and the price was second to none. From start to finish, by far and away the best car buying experience I have ever had.

Norman Roscilo

8 de sep. de 2015

Ray Salazar went out of his way to help me get the Fusion at a price I could afford. He worked with a sales manager I don't remember his name but he was very helpful also. Your finance person took me through the paper work quickly and efficiently. Thank you for a good experience. Norm

Rudy Lopez

6 de sep. de 2015

Awesome service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Mark Benson

6 de sep. de 2015

Everybody was friendly and hellpful. And services were explained to me

Joseph Facer

6 de sep. de 2015

Staff was very nice and got back to me right away. Thank you!

Gilbert Buelna

5 de sep. de 2015

I was so pleased with the service at Palm Springs Motors.Ford Fiesta is what I bought.The staff was very helpful.Marcos Zacarias was so helpful and kind.I actually gave my friend his card so he can purchase a Ford Fiesta too.

William Sullivan

5 de sep. de 2015

We took our "new" 2012 Ford Edge in for usual maintenance and we have no complaints about the quality and efficiency of service.

Dianne (Steven) Johnson

5 de sep. de 2015

Rick was courteous and assisted us in getting us a complimentary loaner car since our CMax needed several services that needed to be performed which took 24 hrs. for completion.All was done as expected and appreciated the free car wash. I also got a complimentary driver replacement cloth seat cover which was damaged during service.

Red Wings

5 de sep. de 2015

By far and away the best experience I have ever had buying a car. From the managers down, you will not find a better group to work with!!! Their attention to detail was outstanding.

Sandra Rodriguez

4 de sep. de 2015

2015 lincoln mkc been here twice the service here is excellent danielle brian is the best service advisor i have ever encountered

Diane Stegman

4 de sep. de 2015

My Ford Taurus 1999 needed $2,000 of air conditioning And new tires very soon. so I ran down to buy a car. I did not want to do this I was hot, tired and not expecting to have to 'deal'., but it turned out just fine. Thank you to Michael Sarge Riley. He made my day less stressful than it had to be and I do mean my entire day. If I have any complaint it would be to make this process a bit shorter for those who would like it to be shorter. I would have liked to have said that I walked away with a deal, but I believe I paid your price all the way, because I was hungry and tired And I am not very good at negotiating like you want us to do. Bottom line, I love my new car, Ford Fusion 2009. It is in the price range I wanted and has all the bells and whistles that I did not even know I was looking for. Yes, I would return and I would recommend Palm Springs Motor

Dougles Hill

4 de sep. de 2015

Leased a Lincoln 2015 MKZ Hybrid about one year ago. Took it in to Palm Springs Motors last week for its first service. The service rep was excellent, opted to wait and she took to me to the service lounge. An excellent facility. She came over to the lounge and fully explained the services performed and took me out to my car which had been driven over after being completely washed. All done in 90 minutes. Very satisfied.

Jeffery Mitchell

4 de sep. de 2015

2015 escape. Awsome. Love it.. Joe the salesman was good, not a lot of high pressure. Max was our finance guy, great job also. Can't remember the ford motor finance guys name but he got us a deal we never expected in a million years...when he showed us the deal we were like, what are you talking about, theres know way we qualify for that good of a deal... He said oh yeah....and we said oh yeah!!! And we proceeded home in our brand new Ford Escape...0% financing for the life of the loan...x-plan sticker price from Ford head office...total maintenance and service package...could not be happier..you guys were awesome...Thank you so much for giving us the break we needed...we were at such a down point, so many bad things in the last couple of years and you guys helped turn it around in one shot....Thanx again...

Sally Hedberg

4 de sep. de 2015

The staff I think Rick Miller is his name was extremely helpful on my ford fusion recall. He had everything tested and car washed and I wasn't charged. I will definitely always go back for service bow.

Claudia Cloward

3 de sep. de 2015

Alex in Service made it all happen. Thank you Alex!

Kathleen Kramer

3 de sep. de 2015

Out service guy Tim was excellent. Second time we have used your service. Facilities are great. I would highly recommend wearing protection covers over their shoes when getting in and out of test drives. Ours just happen to have been a Motorhome and it was not good to have that much dirt / grease brought into our brand new Motorhome floor and carpet. Over all we really like your service people and facilities

Jesse DeMent

2 de sep. de 2015

From the time I entered the dealership, I was greeted by a friendly voice and stopped what he was doing to help me out. He dealt with me in a way that made me feel comfortable and there was no pressure to purchase. After what seemed like 5 minutes, we had come to a conclusion that I was looking at the wrong vehicle and we progressed into the one that I purchased. We love the car and are very happy with the service we received at the dealership.Jesse DeMent

James Maderick

2 de sep. de 2015

The staff was friendly and efficient just like everytime I have been there.

Curtis Mullen

2 de sep. de 2015

Everything was great, I was very pleased with the service and those I dealt with.

Robert Hourigan

2 de sep. de 2015

Tim was very nice and was able to get me back on the road much faster than I thought he is an asset to your company

Kenneth Dobson

1 de sep. de 2015

Staff was professional and courteous.Gave an estimation of the time needed to provide the necessary service and it was "spot on."

Dennis Gibson

31 de ago. de 2015

I brought in my 2013 Ford CMAX for recalls from Ford. I did not have an appointment and was worried about having to wait. But Rick Mills came out right away, took the information he needed from the car and we went to the service writer desk to write up the service ticket. My intention was to wait for the repairs but when Rick told me the vehicle would need to stay overnight I was disappointed I had no way to get home. Rick was going to see what he could do about getting a rental car but Veneisha suggested that one of the recalls may have a rental provided by Ford. Bingo, it did! Boy was I happy about that. The car stayed over night and the recalls were performed as well as a vehicle inspection and a courtesy car wash. The rental car was available on the spot and returned there as well. The vehicle and I were well taken care of bu the staff in Service and at Enterprise.

Rita Foell

29 de ago. de 2015

Employees care and make getting your car serviced a pleasant experience!

Roger Crouthamel

29 de ago. de 2015

Staff was courteous and gracious and they kept me informed and advised. I also appreciated the loaner.

trishala

29 de ago. de 2015

Our search for my new car began weeks ago, research, test drives, online statistics for my top vehicles was time consuming, but worth it.Marcos Zacarias met us at Palm Springs Motors/Mazda lot and the rest is history. He was friendly, not pushy, professional, positive, knowledgeable and could tell I was happy with the Mazda6 and wanted to give me what I wanted.He treated my husband and I with dignity and respect.His manager was very helpful and encouraging and the Finance gentleman was personable and helpful understanding the sometimes confusing details. (sorry I don't remember their names)We left the dealership satisfied that we had been well taken care of. Marcos spent lots of time explaining all of the ins and outs of my new Mazda6... very patient and helpful.I would recommend this team to anyone looking for a great car for their budget!

David Melton

28 de ago. de 2015

As always Veneisha Foster gave me outstanding service and had me on my way in less time then promised.

Josh Banks

27 de ago. de 2015

I have a max energi that had its 20000 mile service and it seemed to go okay but a few days later I had an email stating my tires are needing replaced soon. I took it in to the service dept and was told I have about 5-7000 miles left and will need to replace them. I find this very unsettling considering I bought the car new and need to replace tires at around 25000 miles. This make me suspicious if my vehicle came with new tires or replacement ties on when I bought it!On another note my husband , who drives an electric Fiat 500, was interested in seeing the electric Ford Focus I think it was? We came into the dealership and he left feeling very reluctant to return because of the way the sales person dealt with us when the sales person realized we wanted electric and there were none in stock he obviously did not see any relevance in assisting us if he want getting a sale that day from us being there.

James Downs

26 de ago. de 2015

It's always top notcn. The guys are totally professional

Teddy Showalter

25 de ago. de 2015

Ford F-150 Supercab... As always Kelly Heldebrand was a true professional! It is no wonder that he continues to be one of your top salesmen. Test drive, instruction,delivery....all were top notch. Also thanks to Michael Beaty,Scott Zimmer and the rest of the crew for making me feel at home! Great job!Thanks...Ted

Vincent Mudd

25 de ago. de 2015

Joe Nichols is a treasure. I was a long standing customer with him when he was at a competitor and it was not a difficult decision to buy from him again!!

Harry Gellness

25 de ago. de 2015

this is the 4th f-150 I've purchased from P S motors since 1997 and as always the folks at PS motors were honest helpful and did a great job to make the deal smooth and satisfactory. I am once again a satisfied customer.

Steven Pinney

25 de ago. de 2015

The staff was friendly,courteous and informative. I was told the service would take 2 hours, and it took exactly that.

Glen Gaskin

24 de ago. de 2015

Service was friendly, professional and delivered on time. Service manager delivered what was agreed to and brought an additional problem to my attention which left unattended to could have caused great inconvenience. I have already recommeded your service department to a friend.Also your facility is the cleanest auto service shop I have ever seen.

Stefanie Burgett

23 de ago. de 2015

I had a great experience at Palm Springs Motors, this is the second car I have purchased here and the staff has been helpful and knowledgeable throughout both of my purchase experiences.

Robert Lavon

22 de ago. de 2015

The staff is always very friendly and helpfull. The service is always excelant.

Phil Paasch

21 de ago. de 2015

Service was good and helpful down the line after a few more miles on the vehicle. Got an advanced notice of what will need to be done in the near future, that is very helpful.

Gordon Imlay

21 de ago. de 2015

Service was timely and well-performed.All Quick Lane staff are friendly & knowledgable.Tony is a particular pleasure to deal with.

Randall Deggendorf

21 de ago. de 2015

Was in and out in less than an hour, very professional, would recommend to all my friends and relatives

Edward Walsh

20 de ago. de 2015

We leased a Lincoln MKC because of the national ad that has been playing on TV. Allen and the staff worked with us to get the car we wanted and the lease terms we wanted. We know we will enjoy the MKC. It is an attractive and solid vehicle.

Myrna Chariton

20 de ago. de 2015

I dealt with Kelly for my new car. I have worked with him in the past and feel very comfortable with him. I like my car, but was sad to find out it did not have the visor with the button for the garage on it. I am hoping I can get one. I left town the day after I got the car and returned today. I will call tomorrow and ask about the visor. Also, I could not get a new password for SYNC. It kept kicking me out, so I asked Kelly if he could work on it for me.

Aaron Salazar

19 de ago. de 2015

A+ customer service, top of the line inventory thats fully stocked and awesome new showroom floor. Carsalesman Ramon Salazar was great to deal with. I will be returning to this dealership in the future because of the great overall service provided.

Alfredo Chaparro

19 de ago. de 2015

The salesman who assisted us was extremely helpful extremely knowledgeable regarding the type of vehicle we were looking for. He assisted us with the specific vehicle we wanted to purchase and took his time in listening to our needs and no "pushing" and vehicle we did not want. He found us the car that we ultimately purchased and overall the experience at Palm Springs motors was excellent.

Lyle Brewer

18 de ago. de 2015

I brought in our 2013 Fusion for a 5th solar shield application and am always so pleased when I get the car back, the interior looks just as good as the day we brought it home; I appreciate all the other things that Ford does, too, checking the fluids, proper air pressure in the tires, etc.And my "guy", Brad T., was on top of everything and very helpful. I know those guys put in lots of hours, how they stay so good natured it a talent. Not forgetting, either, the shuttle drivers, I'd be up the stump without them since I live over ten miles from the dealership.Good Job, Everybody!

Joel Robbins

18 de ago. de 2015

Repair work handled very well. 1.5 hours for oil change and maintenance not acceptable

Mark Swanson

18 de ago. de 2015

This is the 3rd time I have taken my 2015 F-250 (6.7L Diesel) to PS Ford for service and the team there did a great job. Last time I came in, there seemed to be a communication error between myself and staff, but we have moved forward and they provided great service and it was done in a timely manner. The guys at the service counter are very willing to answer questions, you just have to ask. If you don't ask, they don't know what your needs are.

Kevin Rummel

18 de ago. de 2015

Venisha is a champ! The techs did a great job and as always car was running better than before. Thanks.

Barbara Hall

17 de ago. de 2015

Transit Connect Wagon purchased at Yucca Valley Ford, as PS did not have in stock when we were looking. But, we enjoyed the excellent service from PS Ford on our last used car and will continue with PS Ford.

Jose Martinez

17 de ago. de 2015

Went to Palm Springs Motors to purchase the new Ford Mustang. I was helped out by Gilbert Alvarez who was friendly and knowledgeable. Him and his team managed to get me a good deal despite the fact that I had bad credit. The apr and payment was a little higher than I was hoping for. But I think this is the best they could do given my credit history. The only other complain was that the finance manager was a little overbearing and tried to talk me into extended warranties, gap insurance and other things I didn't want which would have pushed my car payment over 100 dollars more a month. Other than that, it was a good experience and I would recommend them to anyone buying a new or pre-owned car. Just make sure to do your homework first and know when to set your foot dowjln

Ann Harris

17 de ago. de 2015

It was fine, Veneshia is very good to work with and always treat me gret.Thanks

Joy Moss

16 de ago. de 2015

We have an XLT Explorer and the service we have been given is excellent. Your staff is very courteous and lets us know what they have done to the car. Veneisha Foster has been the most helpful in the service department. Her customer service is beyond excellent. You are very lucky to have her in your department.

Ralph Leggett

16 de ago. de 2015

Great experience - problem with the scheduling as appointment was not in system but we were still fiit in for our oil change. In and out - how we like it

Barry Zander

14 de ago. de 2015

Service met our expectations. The TV in the waiting room was too loud until I turned down the volume. No one was listening.

Vaden Yelton

14 de ago. de 2015

The staff and service were very helpful. Car was serviced very well.

Alan Cooper

13 de ago. de 2015

As always service was performed on time and at a reasonable cost. I appreciated the recommendations from the tech on additional things that need to be taken care of beside the oil change that I brought the vehicle in for and the service advisor explanation and recommendations on the additional work BEFORE it was done

Kingsfan

15 de jul. de 2015

I contacted someone over the phone regarding a Mazda 3 I was interested in. My price was accepted, and I drove out from L.A. to buy my car. Everyone here is very nice and helpful. The party atmosphere on holidays helps put you in a good mood to buy and makes you feel appreciated. I got a great car (last year's model) for a great price- much lower than anything for sale in the L.A. area.The parts department closes pretty early, and they don't have the best trained staff, so know what you want/need in advance.Highly recommend this dealership.

EstebanC

5 de jul. de 2015

I came in on July 4th to look at cars since they had all kinds of deals going on at Ford. My old car was still in good shape though it had 175,000 miles in it because I drive so much. So I thought I'd come into the Ford dealership to look at my options. Having my mom in assisted living really limits my budget of what I can actually pay. Ray and the team at Ford worked out a great deal to be able to put me in the payment bracket I needed to be. Being that I have always had Fords and I made payments on my last car till I bought it off from a Ford dealership really gave me the confidence that they would be able to help me. Thanks to Rat Salazar and the team at Palm Springs Motors I am now the proud owner of a brand new 2015 Ford Fiesta. Cheers!!!

Crzedansr

21 de jun. de 2015

I went in to speak with the internet rep regarding their dela on the Ford Fiesta. Online was MSRP 15885 with a discount of 1500. Sales manager refused to honor the online price. They had no idea about the price and instead made me pay the 1500 down out of pocket and made my payments higher than I wanted.I would still recommend buying a car there only because the sales rep who showed us around made the experience worthwhile. Ask for "Pappy"

Chief

18 de jun. de 2015

I have shopped at Palm Springs Ford & Fiesta Ford many times over a lot of years. I like the test drives but they don't want to deal. One Mustang in the show room they have marked up $25,000 above sticker. Both dealerships are owned by the same people. I don't care for the way they try to force you into a deal. I made an offer on a car. They left me sitting for about 1/2 hr. I told them I had to go. They said wait the deal was almost done. I told them to call me when done & I'll come back. They called & said it is done. I asked what the deal was, they didn't get close to my deal. They just wanted me back in the dealership to work on me. Not cool.Shop but don't buy Mike Shearer

icruiser

16 de abr. de 2015

I leased my 2014 Focus at Fiesta Ford in Indio, not knowing at the time that they were owned by the same people as Palm Springs Motors. I previously had problems with PS Motors and certainly did not want to do business with them. Had I known I would have bought another make of car. There are lots of problems with the car which have not been addressed but the two things that bug me the most is the rear window in the hatch which looks like it was put in a waffle iron. There is a distinct pattern in the glass that is extremely distracting. All they will tell me is that since some other cars have the same problem that makes it normal! So why do we ever have recalls if that is the case? No answer to that question. The other thing that is bad is the sync system. I'll be driving along and my phone disconnects and I have to re-connect manually. Also the music source switches itself. and then I have to manually switch it back to whatever I was listening to. For these problems the response is that a/ it's my phone, and b/ the sync system is fine and there are no problems with it. Yet, I received a letter from Ford months ago that there were so many problems with the sync system that Ford was extending the warranty to five years and that they were dumping Microsoft for that reason. Extending the warranty won't do any good though if they refuse to acknowledge any problems and blame the customer. I spoke to customer disservice at Ford headquarters and they were just as bad. Ford simply refuses to acknowledge that their cars are not perfect and the customer is never right. I wrote a letter to the president/CEO of Ford weeks ago and he won't even respond. Here I sit with a car that is far from perfect and they think it's my fault. What is my fault is choosing Ford. I have bought and leased many cars in my long life but I've never been treated so badly and so rudely both by the manufacturer and the dealer. I will repeat once more this is my last Ford product.

DBR4HAITI

29 de mar. de 2015

From.the moment we walked.in there was a sense of.possibility and openness. We were warmly greater and offered good cold water. I had already had email conversations with a really enjoyable woman sales person to.explain Emmy situation to.her. She greeted us and after some brief talk we were refered the another salesman who.worked the deal. My situation s complicated financially, but there was always a sense of "I think we can make this work." Our needs situation and hopes were discussed as we filled.out some forms. Soon we were talking about car colors and options. After some further paperwork, we signed and drove home in our new Fiesta. Everyone was more then friendly. There was a "Can and want to do" spirit from start to finish. It was a real joy. I highly recommend Palm Springs Motors. They even asked us to come back to help.explain the sound system and security system. I.am.very happy.

pnottoli

15 de oct. de 2014

have never been treated so bad, humiliated and made to feel like crap as they undid the deal andtook the car away from me

jdnjdi1

6 de oct. de 2014

We totaled our car on Wednesday. That night we started researching our options online and we drove a new care home on Thursday! Jared Pruett was our salesperson and he was very positive and helpful in getting our urgent need satisfied during the visit. We had a positive experience from our first online "chat", to phone and email follow-up with assistants Taylor and Lisa, meeting with Jared and selecting a car, and working with Freddy the Finance Manager. Even though we don't have the best credit in the world we got great financing and a great car: 2014 Ford Fusion with exactly the light exterior and light leather interior we prefer in the desert. We drove it up to Idyllwild today and it handled beautifully - and LOVE all the new bells and whistles (and rear video and lane sensor and blue-tooth, and Sirius Radio...).

jackconroy

27 de sep. de 2014

Service and support from Art Molina, Jerry Soto, and Jane Roberts was outstanding. The damage and necessary repairs to my Ford Escape were described in detail by Art, and Jerry and Jane's support during the time I was there was great. They were all professional and personable - good job!

haperez27

27 de sep. de 2014

I came in from the Los Angeles area to visit and have been searching different dealerships. I plan to purchase a new vehicle either the end of this year or early next. I told the salesman Louie that I was just looking and he was so nice and patient about it. He didn't seem bothered at all and answered all questions I had. Ive been to other dealerships and the min I mention Im not planning to buy till later in the year, they immediately get impatient. I will be buying my car and will be recommending this dealership to others along with salesman Louie :)

Malick Dia

26 de sep. de 2014

My car was towed for inspection after it was under flood. My insurance company took it to I10 collision and they said nothing was wrong with it there are no lights indicating a problem the engine was running fine but i knew it had problems so they took it to palm spings motors autobody. Ivan was taking care of it he kept me in the loop during the whole process and inspect the car had all the issues pointed out and imposed the repairs needed. He and Jane are very courteous and professional and took care of their customers' need. I had a great experience working with them. These people go the extra mile to deliver satisfaction my car was washed and polished it went in dirty and not functional and came out looking like brand new. I would recommend everyone to use their services...

tufelhundin

25 de sep. de 2014

Ivan, Jane and Jerry, at the Body Shop of Palm Springs Motors, are outstanding. They all went out of their way to facilitate the work on my 2009 Ford F150 SuperCrew 4x4. They kept me well informed of the status of my truck and went the extra mile in ensuring that all of my concerns were handled in a timely and professional manner. There were delays, but only because of shipping parts. I wanted my truck as soon as possible, and they delivered. I would recommend Palm Springs Motors to anyone, and especially the Body Shop.

WEMasters

25 de sep. de 2014

've had problem after problem with my 2012 Focus SE including the transmission issues that are still not fixed. Palm Springs Motors along with Corporate haven given me the run around and avoid having to pay for the clutch shutter and will not do the procedure TSB 14-0047 because it will cost them $3000.Vanesha did all she could as a Service Rep to calm my anger. She was helpful and I understand that she is no in charge of making the decision. However, I still gave 1 star to ensure that anyone who reads this knows not to buy from this dealer or buy a Ford in general. Yup, another review said the people BUYING a ford are happy with PSM, just not the people who have to deal with the repairs, after repairs, after repairs.I will never buy a Ford again. I'm working on taking my transmission problems to another dealer (Not Fiest Ford because they are owned by the same people).This morning I went to the dealer website to find the email address of the owner - it's not listed and I think we all know why. A chat window opened and I asked the person chatting with me for the email address and she refused. .CLEARLY THE OWNER DOES NOT WANT TO BE RESPONSIBLE FOR HIS BUSINESS.

Coleman21

24 de sep. de 2014

I bought a jeep at this dealership and other than the nice salesman the experience was the worst I have ever had from a dealership. Every time there was a problem they always said it was my fault. They we're suppose to pay off my old car under the agreement of the contract but they did not pay it off and not only did have a new payment a down payment but I was hit with my old car payment which was auto pay from my bank account. When I asked Kevin in fiance he told me I would be reimburse within a couple of weeks. It took over two months. When I called Kevin he told he said that because I was pressured him to say that, wow. Also the payment was a couple of hundred dollars short. ALSO I HAVE HAD THIS JEEP FOR OVER 5 months and still have not received title or tagsDo not deal with folks believe me everyone I talk I tell of my experience and they agree there are better choices for a car.

elowitz

18 de sep. de 2014

I just had body work done on my 2012 Mazda 3 and I am extremely happy with the results. Not only was my car done but I was given a clean, washed, and armor tires cleaned, and inside as clean as the outside. Jerry Soto was friendly and couldn't be more helpful. Also I want to commend two of your tire & auto center, Quick Lane, employees; Tony Hubbert and John Fitzgerald. My husband I bring our cars to have our cars lubed and tires rotated, etc. and talk about friendly,trustworthy, and efficient employees! We have lived in the desert a long time and we have been to many auto centers because of these two fellows we continue to bring our cars to Cathedral City and we live in Indio. Thank-you all for a job well done. Jerry and Gerry Elowitz

Elvia Magana

15 de sep. de 2014

We were able to get the car we wanted for the price we could afford. Love our new family car. Thanks to Palm Springs Motors for making it happen.

ksmith88

14 de sep. de 2014

Just started looking at cars and Jordan Johnson was great. Answered all my questions and was very knowledgeable. Will be back when it's time to buy.

cloudy135

9 de sep. de 2014

As my rating shows, this body shop provided excellent service and superior quality of work. All staff were very friendly and helpful at all times.

Lou b

9 de sep. de 2014

The guys at Palm Springs motors surprised us with the great rate they were able to get for us. Thanks and we will be back

Stan Orr

4 de sep. de 2014

Our first visit to this dealership was in 2007 and we had a great experience, which brought usback. Our visit on Labor day weekend was even better. Marcos was super friendly and very knowledgeable of all the models. We bought a Fiesta hatchback se. Love it!!!Thanks everyone!!!

Fall3n_up

27 de ago. de 2014

Bought my car new in 2012 it has had 5 warranty problems already and my door on the inside damaged from them then in a routine oil change my oil drain lid was damaged they have an Ok front office but the people working on your vehicle have No care about your car. I would Give them 0 stars if possible.

Jvale12

26 de ago. de 2014

My experience was amazing at the dealership. I went in completely undecided and was able to pinpoint exactly the car I that fit my needs thanks to help from Rick Clark. I HIGHLY recommend Palm Springs Motors and can not complain about a single thing with my experience. Thank you!!

Jenee Schuler

26 de ago. de 2014

The car salesman technique has definitely changed, making buying a car not so dreadful. I can't stand a pushy salesman hawking your every move. Jordan Johnson, was pleasant, not pushy and very informative. My family and I went to the dealership "just looking" and now we know exactly what we want when we are ready.. and we will definitely go back to see Jordan. I would recommend Jordan as a salesman to anybody looking to purchase a vehicle. Great experience!!

matthughes

8 de ago. de 2014

I went in to look for a ford and came across an employee named Rick Clark. He was knowledgable and friendly but not too pushy either. I was choosing between three cars and he helped narrow my decision to one choice. Had a great experience and they have a fantastic variety in the lot!

candy_man

4 de ago. de 2014

My experience was great! A young man named Jordan helped me right when I got to the lot. I hate pushy sales guys but he was awesome. He was friendly and funny and showed me a few f150's which is what I was looking for. We found one with everything I wanted AND the color I liked. Jordan made the whole experience smooth and pleasant ( not like most car dealers ). When we were getting ready to sit down with his sales manager to sign the papers my wife called and she was GOING INTO LABOR!! Before I rushed out of there Jordan told me he would make sure he would have the truck for me when I come back and would still give me the same deal. Thanks for all the help and we will see you as soon as we get out of the hospital!!

Shawnalivesforjesus

28 de jul. de 2014

Thank you Jonathan Alvarez, I LOVE my new Mazda 3! Great customer service! Great deals! Huge lot and variety. I will definitely be recommending Palm Springs Motors Ford and Jonathan Alvarez!!!!

jack.nixon.7509

20 de jul. de 2014

We had some issues with our car while on vacation in Palm Springs. I just want to express my sincere thanks to John in the service department for taking care of us. Sorry I did not get his full name. Wish we had this type of service in Arizona. Thanks very much John.

davidhulstine

5 de jul. de 2014

I had driven a Chevy for nearly 20 yrs. I knew the owner of the small dealership in Colorado & leased and traded in every 2-3 yrs. for a new truck. The last GM product I actually purchased as the economy didn't warrant leasing again. I kept it for 7 yrs. Was happy to not have a monthly payment anymore as it was paid off. Unfortunately I was putting $1500.-$2500. into it every few mos. on maintenance. So I really did still have a pmt. just not monthly anymore. When the most recent issues started with my GM truck, trying to be prudent I took it to a local Chevy dealer to have them diagnose the problem. They said they were too busy and come back later. Just in case there was a major problem I began to look at trucks to get over sticker shock in case I had to purchase a new one. Keep in mind I hadn't purchased a new vehicle in 7 yrs. I looked at every truck on the lot a few times, was there a good 1/2 hour or more and no-one even approached me. I thought that unusual and got in my truck to leave. I thought oh I'll go down the street to ford to see what trucks they have, look at prices etc. I absolutely had no intention of buying a Ford as I was a Chevy man! A salesman came out talked to me and turned me over to Ben Villarreal. A nice young man. I absolutely felt no pressure from either salesman. I explained to Ben that I wasn't ready to buy a truck today and didn't feel they could meet my idea of a payment if I did indeed decide to purchase anyway. After showing me what a payment on the truck we looked at would be. I told Ben that was way beyond what I would be comfortable paying. He asked me what payment I would be comfortable with. I told him. I didn't feel we could come to terms as the numbers were so far apart. He asked me to wait for a moment and he would get His sales mgr. His name is Mike. These two Men worked with me gave me more than a fair price for my GMC and got a payment that I felt comfortable with. I felt both of them went above & beyond the call of duty. I drove away with my new f-150. I absolutely love my new truck. The bed is deeper than my GMC, it rides up higher. And after being a truck driver for 36 yrs. I can just feel it is a better built truck! I am absolutely 100% happy with my experience with these two salesman and Palm Springs Motors. I think I will be seeing a lot of them in years to come as I am a dedicated customer, this is a two year lease and I love driving a new truck. Sincerely David Hulstine

sergio.fernandez.108

3 de jul. de 2014

OUTSTANDING PURCHASE EXPERIENCE,HIGHLY RECOMMEND THIS DEALERSHIP RAY SALAZAR AND THE ENTIRE STAFF THAT WORKED THAT NIGHT BOTH RAYS MIKE ECT.ME AND MY FAMILY VERY PLEASED ONCE AGAIN 4TH TIME BUYER IN PALM SPRINGS MOTORS

yfrias06

3 de jul. de 2014

I am a very happy and satisfy customer that would recommend Palm Springs Motors to all of my family and friends. Ben was very helpful and friendly to answer all of my questions. He was able to get me a great deal and affordable payments. I am beyond satisfy with the gas mileage! Thank you Ben and Trent for taking care of me. You guys are the best!!!!

yfrias06

2 de jul. de 2014

About two weeks ago, I had my brand new Ford Fusion towed to the service department because I got stranded with my family out in Yucca Valley. It happen on a Sunday afternoon, when we were heading out of town to celebrate my fathers birthday. It ruined my whole day when the plan did not worked out. I had to wait till Monday morning when the Service Dept was opened to run a diagnostics on my car to find out the cause of the problem. I was disappointed since I had bought the car the beginning of the year. When I spoke to Bryan the Manager of the Service department and notified me that the cause was over an oil change not done properly that I had done elsewhere he still took care of me. Although it was not PSM responsibility he went out of his way to sympathize and work with me to make me happy.Bryan turned disappointing to satisfying right away. I must admit never again will I go anywhere else but to PSM to get everything done correctly. I am a beyond happy satisfy customer and will tell all my friends how a great customer service PSM has. Bryan I cant thank you enough for being very understanding and helpful. Bryan is the Best!!!!

rickandmira66

15 de jun. de 2014

Sales personnel noted above were very courteous and had good product knowledge which helped us to decide which vehicle to lease and they made every effort to get us into a lease that we were comfortable with without high pressure.I've been doing business with this dealership for fourteen years and I keep going back because they treat me royally and always make every effort to resolve any issues that I might haveI highly recommend them.

goldsteinann43

16 de may. de 2014

Had an appointment for 10 am. Said they would call me in a couple of hours to tell me how it was going. I called back at 3;30 - they had just taken into the techs. Now wouldn't be completed. They have no courtesy cars. Said they would call me first thing next day. At 10:30 I called them....not ready. Finally completed about 11;45 but couldn't fix intermittent problem with a/c. Why make appointments if you aren't going to work on the car for several hours. Total disregard for customer. Several friends are thinking of purchasing Fords -- surely not going to recommend this dealer!

tattoo49

9 de may. de 2014

If you ever need auto body repair work, we recommend that you bring your vehicle to Palm Springs Motors Auto Body Shop. Our car was involved in an accident, and after everything was said and done, these professionals made it look brand new! We are very pleased with the work performed on our vehicle, AND we recommend this auto body shop to others who live in the area. The customer service is top notch, they work as a team, and you'll be happy with the results! Do I dare say it? Sure, why not? They're miracle workers!

taylorrenaepowell

7 de may. de 2014

My dad and I went into the dealership to check out prices on a new truck. Once we were parked, we already had an employee walk up to us to help us out. His name was Louie and he was very nice, he showed us a couple of trucks and then took us out for a test drive. Like with any car dealer, it takes some negotiating to get the right price and payments, but everybody in the dealership was helpful and willing to work around our needs. It was a very smooth process of picking out the truck, negotiating, and signing paperwork, they even threw in some hats [my dad is a huge hat person], a carwash, and a few tanks of gas. I will definitely be returning for my upgrade on my Ford Focus.

mnamouse

30 de abr. de 2014

I went in thinking I could only afford a used vehicle, but Ray was wonderful and got me into a brand new 2014 Ford Fiesta in the perfect color!! I would recommend Ray Salazar to ANY of my friends!!

StarRentals1

29 de abr. de 2014

We recently had some body repair work done at Palm Springs Motors. The entire staff (car rental, body shop manager and administrators) were extremely well versed in how to provide the highest level of customer service. Polite, unsolicited communication, poised, polished, etc.I have been taking our Ford products to this dealership for over five years and have received the same level of consisten service. I would highly recomment this dealership to anyone!!!

mtclosson

9 de abr. de 2014

Jason found the vehicle I was looking for. Expedited the whole process for me. 2 hrs and it was n my garage.Had a great experience with serv.manager Brian as well.

davidleem1

8 de abr. de 2014

Outstanding purchase experience. Salesman was very knowledgeable answered all of my questions. Several options and colors of the Ford Fusion Hybrid available. Highly recommend this dealership and Ray Salazar.

Kellicox11

26 de mar. de 2014

We went into this dealership and had amazing service. They got us what we wanted and were very helpful to make this happen. Great experience and would recommend anyone to go to buy a car from them.

KarinaR

20 de mar. de 2014

They will promise things they can't do. Give you the vehicle yank your chain over and over again only to have you return the vehicle. My husband dealt with Ray Salazar a sales associate at that location. This guy gave my husband the keys to a f150 2011 truck and took our trade in, told us not to worry about it, that he would take care of him. My husband was to stop payment on the trade in and was assured the vehicle. Later we got the call. The DEAL was Done and the truck was ours. Soon after they called to say that, they were still working on the finance. A day later it was our truck. We went out of town to celebrate and upon returning we had a notice in the mail to return the vehicle. My husband called them to sort out the notice and they said it was a mistake that the TRUCK was in fact OURS. Not even half an hour later they called back saying they were sorry there was an error in communication and that the truck was NOT ours. My husband had already excepted a great new job opportunity were the truck was a valuable tool and fallen behind on his trade in vehicle payment. He got fed up with Ray and told him he had till Friday (two days) to either give him the truck or take it back but we couldn't continue wasting time. They are unreliable, untrustworthy, and lack communication among their employees. My husband also found out that they did the same thing to a friend of his. ....Palm Springs Motors IS NOT the right choice when thinking about purchasing a new vehicle

isabell

17 de mar. de 2014

Our local dealer Palm Springs Motors palmspringsmotors.com has the worst service ever. I brought my brand new car almost a month ago with an electrical problem, could sound big but not, the mechanism to open the trunk stopped working. They turned this problem into a nightmare, they made some damage to my car, scratched the glove box and two dents on the doors, took the car back and got it fixed, apparently, a week passed and a lot of damages are coming out on the area where they were working. They have the excuse of our signature on the paper that says "they fixed the problem we brought the car in for" and a video that shows us inspecting the part of the car that was fixed and we signed the car out but we were not told that we supposed to look for new damages caused by the dealer for the second time in a row. All I can say is that those problems weren't there before the car went in and now if a bring my car to them I don't know what other mayor damaged they could make. Why do I have to accept this?, I changed my car for a new one and now my new one doesn't look as a new one after only four months because they didn't take care of the problem as they should.

jrnjoann56

13 de mar. de 2014

I been searching for a new car and when i was at palm springs motors, the staff was very helpful and informative and cared for my concerns. Jonathan Alvarez salesman, Gave me a variety of options as i recently became retired on a limited budget. He informed me that a lease would be right for me. Bottom Line I leased a 2013 Ford Fusion for 3 yrs. I am very pleased and will return to see Jon. Thank You..

usbrit

13 de mar. de 2014

My sales person Rick Freeze was very patient, knowledgeable and helpful; Rick listened to what I had to say and then explained the details and differences of the cars I looked at carefully. I felt comfortable dealing with Rick, he did not pressure me and he promptly answered my calls and texts. Everyone I dealt with at Palm Springs Mazda was friendly and helpful and I am very happy with my new car and the price I paid. Thank you!

randmfoote

10 de mar. de 2014

On Saturday, March 8th, my wife and I came into Palm Springs Motors with the intent of looking to purchase her a vehicle. Jason immediately stepped in to help us find the vehicle with every item she could possibly want while simultaneously ensuring that all services were completed on my recently purchased F-350. His desire to help and sincere willingness to go above and beyond made this the best purchase experience we have ever had. I truly believe that the professionalism of Jason, Billy and Raymond in finance were more than I could have ever asked for. The team has far exceeded my every expectation of a dealership and makes it very easy to refer anyone that I know to them for any future automobile needs. Jason was a true salesman with a desire to excel and made my family wish that we had been able to work with him on every car we have ever purchased or will ever purchase in the future.

benny4500

7 de mar. de 2014

This dealership will take care of you. We not only felt welcomed by Jason Klang but more importantly he didn't waste our time showing us vehicles we weren't interested in or trying to sell us something we didn't want. We told him what we were looking for and the price range we had and Jason made it easy to see what they have! Before you buy your vehicle, even if you found one you like at another dealership, stop by Palm Springs Motors just to see what they have. We were in love with a Honda CR-V from another dealership. After walking in and seeing the great deal we got on our Certified Pre-Owned Ford Edge (which we thought was out of our price range), it was a no-brainer for us. We're glad we came to Palm Springs Motors!

aballs99

26 de feb. de 2014

The best customer service I have ever received at a dealership. They were very honest it was a fairly quick process. They took the time and found me the perfect vehicle and at the price I was looking for.

Deybabe23

25 de feb. de 2014

Jose was Awesome .He really made my 1st time buying a car a great experience.I highly recommend him to anyone looking to buy a new or used car.

suefarris

25 de feb. de 2014

I purchased a new 2014 Ford Edge limited yesterday at Palm Springs Motors. The sales manager, Trent Hanna, the sales mgr, Billy Hayes, and the salesman, Marcos Zacarias, were all great to work with. Marcos was extremely patient as I was trying to figure out which vehicle that I liked. We looked at many vehicles and it was nice to not be pressured into buying something that I didnt want. I drove off the lot with the car that I wanted and for a good price. I would extremely recommend this dealership if you are looking for a great car purchasing experience.

jkripp

24 de feb. de 2014

The best car buying experience I've had the sales person Rick Freeze was great and had great knowledge of the product, the sales management Wayne Secrist was very professional and the finance professional that did the final paperwork was great too, overall a great experience.

olatef

23 de feb. de 2014

Ben Villareal was very helpful during and after the sale, courteous, attentive, patient and knowledgeable. I can't recommend him enough and I would certainly like to do business with him again.

susanjleslie

20 de feb. de 2014

We wanted a new Lincoln MKZ and researched all over California to find the best deal. We wanted all of the options and bells and whistles. Some of the sales people at other dealerships were not very helpful. We were also mislead to come to a dealership and the cars we wanted were not available. Ben Villareal was very knowledgeable about how to use the new technology on the Lincoln. He worked out a fair price for us. He is always accomdodating every time we visit the dealership.

gdhuddleston

18 de feb. de 2014

Very professional sales staff, got me in to the car I wanted and payments I can afford. Ask for Ben he'll take care of you.

fauj

12 de feb. de 2014

Jorge was very courteous and went out of his way to help understand what we wanted to get for our daughters first car. He showed us several models, both new and used, explaining the features and benefits of each. He was very honest and helpful, a complete gentleman.If you are planning on shopping at this dealer, please be sure to let Jorge help you.Thanks again.

Erickarodriguez

12 de feb. de 2014

My experience at Palm Springs Motors was awesome. My reason for being at the dealership was to just look at cars, when I was approached by a salesman named Marcos Zacarias. He was helpful and informative. I have purchased several cars in the recent past, but this dealership exceeded my past experience.

Breanaf

11 de feb. de 2014

It was an absolute pleasure working with Mr. Jonathan Alvarez. Mr. Alvarez was extremely knowledgable with the mazda product which was reassuring. Not only was he patient but also very kind. He made my car buying experience exciting and delightful. I would most definetly recommend asking for Jonathan if you are looking to purchase a car.

Lisa Ginel

11 de feb. de 2014

Marc, your customer service, politeness and ease was sincerely welcoming and I thank you for your hustle! YOU WERE GREAT-and I'm loving everything about my car because of you! Thanks again !

Bethfeist

11 de feb. de 2014

We met Ben when we were shopping for a work truck for my husband. We had gone out of the Palm Springs area to see if we could get a better deal. Palm Springs Motors was our last stop for the day. We had already gone to 3 or more dealerships where the salesmen didn't listen to our needs and tried to bump up our price. My husband was starting his own business and we wanted to keep to our budget. Ben came out, we told him what we were looking for, he was friendly, had a great smile and brought us to the truck my husband purchased. We are very happy with the truck and the deal we got so when my daughter needed a new, safer car we called Ben and he gave us the same incredible service. We bought her a Mazda and she loves it.

Robhope33

10 de feb. de 2014

I have never bought a car so quickly, so agreeably and with the knowing that I received the best possible car and deal for the money. Thank You Joe, Wayne and Scott...My heroes!

jwest46

8 de feb. de 2014

We purchased a Crossfire from Ray Salazar recently. He was very helpful, friendly and answered our questions in a friendly and knowledgeable manner. He guided us through the whole process very professionally. Vaneisha our service writer helped us resolve a small issue we had with our vehicle. She is friendly, very helpful and personable, a great asset to your company. Last but not least, Freddie in the finance department set us up with the deal that worked best for us and went the extra mile to work with us. Would we buy another vehicle from Palm Springs Motors? You Bet. Sincerely, Jay and Jon West

gardenhire89

6 de feb. de 2014

i went in to look at a car and the first person to approch me was manny hernandez. really nice young man who awnserd all my questions, and ushally i have a bad experiance with sales men being there really pushy! but Ford is really a classy company and i liked working with Manny

JazminMendez

6 de feb. de 2014

When arriving at the Ford lot my Husband and I were welcomed with smiles and harming greeting. Our sales clerk Jason Klang was the most helpful sales we have ever encountered he showed us a Jeep Wrangler and we instantly fell in love with the vehicle. Due to some unforeseen circumstances My husband and I could not purchase the vehicle but we have no doubt in our minds when we are ready to purchase a vehicle. We will be going to Jason Klang for a Jeep Wrangle.

tdougherty202

6 de feb. de 2014

This was a wonderful dealership , their customer service was remarkable. Everyone was very friendly and helpful to make the deal go smoothly and make sure that i was happy. I recommend this dealership to anyone who is looking to buy a car.

christinedura

5 de feb. de 2014

Went to 'just look' at cars and met Marcos. He was not only charming, warm and incredibly personable, he took the time and answered all questions asked. He was not at any time pushy and made the whole experience worth coming in. Mike also was a part of a all around great experience. Love the car and love the picture! Thanks Ford...

franciscojlopez

1 de feb. de 2014

Marcos and the sales staff was very helpful and listen to my needs and delivered. I got a he'll of a deal and have referred people to the great service I experienced at palms springs ford dealer.

StanF150

31 de ene. de 2014

I would like to comment on the wonderful experience I had purchasing my new F150. I can't believe I am even writing a review for this based on my previous unpleasant experiences when purchasing new vehicles. I felt comfortable the moment I walked in. I was greeted by Jason Klang and my experience from there was outstanding. Jason was very informative on the truck I was looking for. We went over the features on the truck to my liking. At no time did I feel pressured to purchase which in the passed always made it an unpleasant experience. We eventually got to price and to my delight with rebates the price was better than i expected. I then dealt with the finance manager and got the financing rate and warranties that I wanted. Needless to say, I would highly recommend Palm Springs Motors, Jason Klang and their employees.

TonyaMcCoy

29 de ene. de 2014

My experience at Palm Springs Motors was one of the best I've had when purchasing a vehicle. I enjoyed the day and didn't feel pressured to buy. Mr. Klang really qualified my needs to show me the vehicles that would best fit my families lifestyle and finances. It's my new go to car dealership. Thank you Mr. Klang. I still love driving my new car.Sincerely,Tonya McCoy

derekzun1234

29 de ene. de 2014

Over all I am very confident in my purchase. i went to a total of 7 dealerships and stressed every single deal. i feel like i had to take the offer given to me here to truly benefit my needs/wants. will highly recommend PSMotors!

brianknight

29 de ene. de 2014

from the moment we arrived at the dealership to deliver toys for a toy drive we were not there to purchase and came across jason he was helpful in every way possible that he had control over. i will return to this dealership shortly to purchase (2) new work trucks as long as long as they keep there word.The reason i say this is i was promised one price in front of several dealer principals and when it came time to take delivery of this vehicle the price changed by $ 1000.00 not in my favor this and the pre delivery wash by some very inexperienced lot personnel created noticeable scratches which the dealership paid to have corrected.overall i was satisfied with this dealership and will return

scorpio13ps

28 de ene. de 2014

Buying a car for me is usually a terrifying experience but the two salesmen I dealt with made it fairly easy and without much drama.

villajsvm

27 de ene. de 2014

I'M IN LOVE WITH MY MAZDA 6. DRIVES EXCELLENT. AND IS VERY COMFORTABLE INSIDE SPECIALTY ON LONG TRIPS LONGER THAN TWO HOURS. I HIGHLY RECOMMENDED.

greaper

27 de ene. de 2014

Went down to dealer on a Tuesday not expecting to buy any thing, but the sales Ben made the offer of selling me a truck to nice to pass up.

Yfrias

25 de ene. de 2014

Ben was very helpful and patient to answer every question I had. I'm more than satisfy with the purchase and the Customer Service Ben provided. I'll definitely recommend this dealership to all my friends.

brimartinez1993

25 de ene. de 2014

Palm Springs Motors is AMAZING! Their staff is wonderful and so helpful! We had the opportunity to work with Ben Villarreal. He was so helpful and patient with us. It has been about three months since we have leased our Ford Edge, and Ben still calls to check in and make sure things are going great ! Not only is Ben great, but all the staff is willing to make your experience wonderful! We love our Ford Edge and we highly recommend Palm Springs Motors !

chris9421

22 de ene. de 2014

He is awesome saleman!!He made sure we got what we wanted.My family and I are so happy with our new car. Thank you

rayyanez

10 de ene. de 2014

My wife & I bought a car last July Louie Zuniga was our sales man he was great answer every question we had we weren't 100% on getting a Ford but he sold us & we love our Ford thank you so much ....

mlebrett

10 de ene. de 2014

Ben is an excellent salesperson! He was patient, helpful and most importantly, not pushy. He made my first new car buying experience incredibly pleasant. With Mike in the mix making sure I could get everything that I wanted (although I changed my mind on several occasions), for what I believe to be at the best value. Ben made sure to go through all of the features of the car with me, and has always been readily available to answer any others that have come up along the way. They have taken exceptional care of me whenever I have stepped into the dealership. The service department has always been top rate as well. And I have recommended Ben, and PS Motors to many of my friends and associates. I absolutely love my new car!

kz1020

9 de ene. de 2014

Allen worked my husband, Jack, behind the scenes to secure the exact model, color and energy efficiency of my new Hybrid Ford Fusion. This car was a total surprise to me on December 26! He never pressed, just worked to find the exact car in our price range. We sealed the deal in a couple or hours. We're very happy with the professionalism and diligence of Allen. When we had to come in after New Years to get the keyless entry redone, Allen drove with us to service, made introductions to the service dept, and stayed with us until an appt was secured . That's customer service!

VIVIANLOPEZ

5 de ene. de 2014

Purchased a 2012 for fusion from palm spring motor very happy with my vehicle. Luis Zuniga was my sales man and he was very professional and answered all question my husband and i had. We will be purchasing are next car at Palm Springs Motors Thank you Luis Zuniga for making this a great experience.

Danielllllee

4 de ene. de 2014

Great customer service, I didn't feel pressured to do anything and Rick made me feel very comfortable with everything. Very easy going dealer, I'd be happy to deal with him again in the future.

bribarn

3 de ene. de 2014

I was looking for a rare and largely unknown car, a Ford Focus Electric. Ben and his team really knew the ins and outs of the electric Focus and knew how to sell it against its competition. They were also great at explaining the unique features of the electric version of the Focus and how to maximize its efficiency through smart driving. Leasing my new Focus Electric was a great experience and I heartily recommend Ben and the entire Palm Springs Motors team.

rb1641

27 de dic. de 2013

We came in just looking to see what cars were available and Ben showed us everything and them some. He listened to our needs and recommended some great cars. We test drove the 2014 Ford Fusion and got an AMAZING deal. And can't wait to come back for our next car!!! And this is our 4th car from here and our family buys their cars here to. We are Palm Springs Ford family and that won't change

Will Segrist

19 de dic. de 2013

These guys were great at keeping me calm and helping me get what my family really needed. I will refer them to my friends and family.

Sybergeek

18 de dic. de 2013

I had the pleasure of working with Mr. Jonathan Alvarez at Palm Springs Motors when I was looking to purchase a truck. He was very patient and took the time to listen to what I was looking for and went the extra mile to help me find the truck that I ended up purchasing. I found Mr. Alvarez to be incredibly knowledgeable about all the models on the lot and took the time to answer all my questions. I felt he provided exceptional customer and made my truck buying experience enjoyable. I have recommend this dealership and Mr. Alvarez to friends and family and I will most definitely be back to work with Mr. Alvarez the next time I look to purchase a vehicle.

Joe_Page

15 de dic. de 2013

Everyone on the staff was very helpful and friendly. They made the process of buying a car easy and enjoyable. All the guys went out of their way to make me feel at home and valued.

Chilicat

3 de nov. de 2013

A good car buying experience. Ken was great at helping us find the car we wanted. Roy made the deal happen by working w us. We left w what we wanted, at terms that are fair. These guys are good, very fair and straight up. Would certainly visit again.

Jamesmary1007

2 de nov. de 2013

Service could not have been better. The sales personnel worked with me until we reached a deal that was good for both of us. I am very impressed with their professionalism.

schmidt6809

24 de oct. de 2013

Second car I have purchased from Palm Springs Motors. First time not so good but like Ford brand and decided to give them another try. Happy I did. The game playing was to a minum and felt the deal was fair. Love the car and will return for service.

hmarshall

23 de oct. de 2013

The sales representative that I dealt with was Mr. Ben Villarreal who was most helpful in helping me to understand the different aspects of the Mazda 3 that I purchase through him.. his followup was exceptional and he was open to any questions that I might have in the future.

DylanV

23 de oct. de 2013

My experience was very good Ben helped me work a deal that was ideal for my budget. I also got the car I wanted the brand new model. Thanks to everyone at Palm Springs motors!

capnwayne

22 de oct. de 2013

Everyone was very friendly, helpful, patient and informative. Ben Villareal in particular was very patient and spent considerable time explaining the MKZ's features. He also offered to answer any questions that might come up in the future.

MKS1

6 de oct. de 2013

My initial visit was for a lease, but upon arrival I found out the lease special had expired. This dealership worked with me and I ended up purchasing the car I wanted and not being put into something else. This will be the first time in my life that I will leave the original license plate cover on my vehicle from the dealership. "Palm Springs Motors" I wear it proud!

chatan

27 de sep. de 2013

jason was very informative and listened to what our needs are. He took the time not just try to sell us a car but work with us. He was not pushy . We are not buying right now but just wanted to see our options. And that's what he did.

JacquelynJ

24 de sep. de 2013

Was looking for a used Ford Fusion - 2010-2012 year range. Called the sales department and spoke to Jessica. She said that she had a 2011 for $13995, a great price, with only 42K miles on it. I drove an hour one direction to get there, only to find out that this was a "bait and switch" tactic. Jessica wasn't even there for our appointment - instead, another salesman told us that Jessica must have "confused" their Fusion prices with the Focus prices. The only Fusions they had were the 2012 models selling for $15999 - no room to negotiate. Then they drove us all the way to their sister store, Fiesta Ford, to look for this possible 2011 Fusion. Needless to stay, it didn't exist. In my opinion, if your job is selling cars there is no excuse for confusing a stock of Fusions with Focuses. Won't shop here again.

cassfalls

21 de sep. de 2013

Roy Hoffman and Jason Cammisa were good looking, nice guys, and also very helpful and professional. I recommend Palm Springs Motors to anyone looking to purchase a car. I couldn't be more satisfied with my car buying experience.

pspjim

1 de sep. de 2013

It seems the Buyers are satisfied with this dealer, it seems to be the "service" that is lacking. My service engine light on my Expedition came on and It was time for an oil change anyway, I was told it was a cracked intake manifold gasket, i approved the repair. As I drove out the driveway after the repair my air conditioner started switching back and forth from dash vents to defrost vents, I immediately informed Ms. Foster of the problem and she said bring it back, when I did I was told it had noting to do with the removal of the manifold or the replacement of the PVC device, that it was a vacuum leak and they did not cause it, I was even told that the manifold and the PVC valve are totally unrelated to the vacuum system, which is of course NOT true. They even said they would fix the air so it would only come out the dash vents as a solution, after all this is Palm Springs and I seldom need the defroster, but always need the air conditioning. Five minutes after leaving the dealer for the second time this "fix" failed as well and it is back to switching from dash to defrost again. I left another voice mail for Ms. Foster who has not returned my call.This morning in an attempt to find the leak myself I discovered a puddle of oil in my garage that is dripping from the oil pan.While on the web page for PS Motors yesterday a box opened up with a chat person asking if she could help, i explained my issue and was promised a return call from a manager....no call.As is customary, I'm sure I will get a "Sorry your had a bad experience" reply from one of the two people who have replied to the previous service complaints, but no solution. If I get a satisfactory solution, I will post it.If you buy a car from this dealer, get it serviced out of the desert as the owner of this dealership also owns the Indio dealership as well.I also had a brake job done and so far I can still stop....

Joelpatrickrose

23 de ago. de 2013

Went there to buy a 2014 Mazda CX 5 found one with 665 miles on it drove put of alignment said would fix next day drove still put of alignment had a previous owner had to take to there body shop because of these huge paint flaws on drivers side when we took it over noticed frame above front tire had body work with poor match paint job also body did not line up with bumper my guess was in accident. During this time the deal was complete xxxx with small talk took 3 hrs to make deal. Poor salesman Sean who was so nice had no control over mgrs decisions, once I noticed body flaw Roy his mgr and Roy's mgr knew car was damaged so they killed the deal I already signed for. Went to riverside Mazda gave me a better deal saved $150 overall got a CX 5 with 9 miles as opposed to the one in Palm Springs which had 665 and I would of been 2nd owner. Riverside threw in the LoJack at no cost and next week giving me a complete detail clay and acid wash for free plus they are going to fill my tank again after the detail. Also Palm Springs motors warranty extended is almost 1000.00 more! So glad I went to riverside. It was worth the drive.

CAMPION2424

9 de ago. de 2013

From the moment i drove onto the lot i felt that these people know what they are doing. I had an older (2000) model ford and thought they might be the perfect dealer to get fair trade value, and they were. They were able to answer all my questions in a professional manner.

lilred782000

29 de abr. de 2013

My husband and I would like to thank Ray and his staff for the best customer service! We are very happy with our new truck and are definitely satisfied customers of Palm Springs Motors! Thanks! C.K.

leomex2001

12 de abr. de 2013

I would like to thank P. S Motors, for the great experience! from customer service...superb, knowledgeable staff, everyone very friendly! I'm a very happy and satisfied customer! Thanks ! L. R

SOCALMOM

28 de feb. de 2013

Just Purchased our 2013 Ford Escape and we LOVE It!! Jose, Kevin and Clarence made our purchase easy and hassle free. They worked hard to get us the best possible deal. Highly recommend Palm Springs Motors.

71chgr451

21 de ene. de 2013

I took my 2007 f-150 in because my engine light was on.Dennis said he would check it out.I said I needed to rent a car to get to work. He said they had an onsite rental. After four days of calls "can't find problem,part being rerouted"I got my truck back at cost of $1100.00. 400.00 being rental charges. The $85.00 discount didn't help. Prior to that I had taken my truck to their quicklane service. Tony said I needed front brakes and tires. I told him I wanted all terain and he sold me touring tires.I said thats not what I wanted.Tony said he would to order them and call me when they came in. He never did. Mark

WLC

10 de nov. de 2012

We were helping a friend shop for a car. He looked at 2 used cars. The one he liked was $14,900 but was out of his price range so we started talking about the second choice which was marked at $9,900. We were then told that the price of that car just went up to $11,900 in the 20 minutes we were negotiating on the first choice. The price on the windshield still read $9,900. Needless to say we were surprised at the price hike. If you want to be jerked around by a shady character, go see Clarence at Palm Springs Motors. He is the epitome of every bad stereotypical trait you might ever have about a used car salesman. He uses guilt and scare tactics, all the while never looks you in the eye. Gordon on the other hand seems to care and worked with us. Sorry, but after the price increase right in front of our eyes, there's no way I could ever recommend this dealership. I've dealt with their sister store, Fiesta Ford, better attitudes there and no Clarence.

don.doran.1428

10 de sep. de 2012

Sales persons worked hard to find us the best deal possible. Very happy with the treatment, value and friendliness. Did everything possible to seal the deal with us.

msmgrand

22 de ago. de 2012

Friends DON'T let friends go to PALM SPRINGS MOTORS/QUICKLANE! Never do business with this company. During a routine oil change, their technician failed to replace multiple fluid caps, stripped the oil plug, and broke a major part on my engine. They never told me about it, did a crappy glue job to attempt to hide/fix it, it didn't hold. I discovered it after spelling burning oil and power steering fluid. They are trying to say it wasn't them. Funny thing is they have all the maintenance records in their system and are the only ones that have touched my vehicle. They are refusing to do the $600.00 repair. They are horrible with customer service, and have done me wrong! WORD OF MOUTH ADVERTISING, GET THE MESSAGE OUT! SAVE YOURSELF MONEY AND STAY AWAY FROM THIS COMPANY!

TwinsMom28

28 de jun. de 2012

This Ford dealership has been the worst experience of my life. I purchased a 2012 Ford Edge in January. My first issue came with my finance. The salesman never bothered to explain that finance is subject to 10 days approval or return of vehicle. I was notified by letter that I had to return vehicle. When I went to dealership, they tell me it was a paperwork delay and letter was erroneously sent. A phone call would have been nice. Six months later and a relocation later, I went to use my paint shield package I purchased in my initial package, only to be informed the package was only valid in the Palm Springs area. Again, the salesman did not divulge all relevant information. I called three times before I spoke to Michael Beaty. It took five days and another phone call by my husband before we were informed of the status of our contract. After emails to both Michael Beaty and Scott Simmers, no one has the courtesy to call and provide us information. In addition, they claim they were unable to send copies of the correction due to email failure. Funny how they got my emails but they cannot reply. I have never been more disappointed with the customer service after the sale than with this vehicle. I would definitely never recommend this dealership to anyone.

inmycar

12 de jun. de 2012

I needed a specific car with specific criterion, in a very short time. Mr Hayes found the car I needed, had the car delivered and ready. I was picked up at the airport and taken to the dealer. I was out the door and down the road with a new Mazda. Larry Ballard

argueta42

5 de jun. de 2012

Outstanding customer service. I tried 10 different dealerships, but Rick Freeze was the only one who took on shot. He welcomed me into the dealership and got my and family and I into a brand new Ford Explorer Limited. It's the wife's primary vehicle and she loves it. The entire staff was friendly and very eager to adhere to my family's needs as they sat waiting for the paperwork side of the house to finish. I was a skeptical at first because of the size of this dealership and its location, but if I was going to buy another Ford again I would make the drive to these guys...

remerrell2007

25 de may. de 2012

The salesman met us promptly upon entering the lot, greeted us, helped us find the make,color and convenience package we wanted and was very knowledgeable with the product line. Promptly introduced us to the credit manager, where the lease was signed, and we were out the door. Showed us how to use the various features. Felt like we were part of the family!

Ginny Bridy

23 de may. de 2012

The entire team was great to work with. Efficient, professional, knowledgeable and got to the bottom line as we requested. Abundant amount of friendliness and good humor, especially Michael Melikian. Josh Reynolds is a true afficionado of all of the features Ford has to offer and Kevin Rock reviews the required paperwork with ease and is great following up on the details.We leased a 2013 Ford Explorer which is our 10th Ford. Needless to say, we've had alot of experience with a variety of dealerships and this particular dealership is my all-time favorite!

Karrisa2

23 de may. de 2012

Love Palm Springs Motors, they are efficient, friendly, and they are more like family. They take good care of you in getting you what they think would be the smartest option.

aboulud

22 de may. de 2012

I had a wonderful experience at this dealership! I got the car I wanted on my hour lunch break! Sammy in sales and Michael who was the sales manager were so nice and friendly! I actually had fun at a car dealership! Between the sales people and Raymond in financing I am truly amazed at the wonderful team work they displayed! I would definately reccomend this dealership toanyone looking for a car! Thank you so much Palm Springs Motors! My family and I are enjoying the larger car!-Alexandra Boulud

ngc4493

22 de may. de 2012

I had a great first time leaser experience with this dealership and would recommend them to anyone. They work very hard to make their customers happy.

kmccune

20 de may. de 2012

One of the best car buying experiences ever!! Our salesman Tony was AMAZING!! Kind, friendly, and extremely knowledgable on the car! Generally I would rather stick needles in my eye than step onto a car lot but dealing with Tony actually made our car buying experience a fun adventure rather than a painful one!!!

Lakerfan1

17 de may. de 2012

I purchased a 2012 Ford Fusion and love the car! The staff were all attentive and friendly,which made it a pleasant shopping experience. I would definitely buy from this dealer again.

Rosief

15 de may. de 2012

The Palm Springs Motors sales staff are highly professional and knowledgeable of inventory on-hand, product specifications, & individuals who are committed to 100% customer satisfaction.

John DiBernardo

15 de may. de 2012

Mitch Mileusnic deceived us into thinking he would not cash the down payment check until 1 month had passed. (3 days later)As soon as I wrote the review of his service,the idiot cashed the check. There wasn't any money in the account so it went minus. Instead of my Bank turning down the check due to insufficient funds,THEY CASHED THE CHECK.Now there are OVERDRAFT FEE's because of MITCH MILEUSNIC. PALM SPRINGS FORD AND US BANK SEEM TO BE PARTNERS IN CRIME.IT'S ILLEGAL TO CASH A CHECK WHEN THERE IS NO FUNDS*and my bank knew there wasn't any money in the account. BUYER BEWARE* REMEMBER DON'T TRUST ONE WORD MITCH MILEUSNIC HAS TO SAY. JUST A COMMON LIAR. And it seems US bank are good friends with Mitch & palm springs motors.SEE YOU IN THE FUNNY PAPERS MITCH. Ur slime. I wouldn't sell you my snot.

palmspringswalt

15 de may. de 2012

Rick listened to my needs and suggested relevant models similar to what I visited to check out that better fit my needs. He knows cars with many years of sales experience in the Coachella Valley. During the test drive I took he guided me through a variety of terrains and pointed out the strengths of the car. The Mazda3 trim package I wanted was not on the Palm Springs Motors lot but he found one quickly at another dealer in the LA area. I signed on the dotted line around lunch Sun (Mother's Day). He had the car transported to Palm Springs Motors and I drove away that night at 6:00 PM in my new Mazda. Amazing to me! Rick is a no pressure sales person and was a pleasure to work with!! I highly recommend him!!

pmspenguin75

11 de may. de 2012

Jonanthan was very helpful, had a great selection for me to choose from, and found the perfect are for my needs, at a great price. I wil send anyone I know looking for a car to him!!!

bj.robinson

11 de may. de 2012

The moment I walked in the staff was very kind and helpful. I told Jonathan I needed a car within a certain price range and what kinds of cars I was interested in and he showed me everything within my price range. when we found the car I liked he put in the best effort to get me the best deal possible and he did. The deal was very low pressure and was actually very enjoyable. He made everything very easy to understand, being that I'm a first time car buyer, all this stuff can get very confusing to me, but Jonathan made it all easy to understand and I was comfortable the whole time. He walked me though everything with the paper work and the car itself. There is a lot of new features on this car I've never used and he was patient with me and took his time explaining everything. I would definitely recommend Palm Springs Motors to all my friends and family for their car needs.

lnelson909

10 de may. de 2012

Allen was very helpful, helped Me pick a good used car..I was looking for New, it was praticaly new, but I didnt want high Pmt. the sales Mgr. was also very Good to Me..All Staff was Very Friendly.Also Roy Hoffman Was Very Good to me AlsosincerlyLydia Nelson~~

gabezamorez

8 de may. de 2012

Palmspings motors is a great dealer I will highly recommend friends and family to buy there next used or new vehicle. Service is great as well.

rhettnbr4

7 de may. de 2012

Mitch made my experience in buying a Mazda for the first time (always Hondas in past)exceptional. When I went in to get it serviced for the first time yesterday, he was there to meet me and see how I was enjoying my ca, and called me by name. Excellent customer service skills.

sdurham5833

7 de may. de 2012

Fun day at their blowout weekend! Thanks Mitch and Kevin! I look forward to a long term relationship with Palm Springs Motors! Your efforts to get me a great deal were awesome!

ballenpdg

7 de may. de 2012

We had a great experience with Mitch at Palm Springs Motors, he was very interested in the car we were looking for and took the time to research all possibilites to ensure we were satisfied with the car.

skpryby

6 de may. de 2012

Fast - efficient - made it work. Great buying experience, Both Mike and Alan were professional and went overboard to make sure we got the best deal possible. Would definitely come back. Have purchased five vehicles from this dealership, and have never been disappointed.

joeerictorres

4 de may. de 2012

The customer service at Palm Springs Motors is excellent. They answered every question and had patience throughout the buying process. My wife and I ended up buying 2 vehicles from them and would recommend Palm Springs Motors to anyone looking to get a great vehicle, excellent customer service, and an overall wonderfull buying expierence.

barkercassidy

2 de may. de 2012

LOVE MY NEW MAZDA!Walked in to Palm Springs Motors thinking I was just going to be looking and left a few hours later with a brand new Mazda 3! I have never owned a new car so purchasing one was all new to me..But Im happy I did it! The staff at Palm Springs motors tried there very best to work with my husband and I to get us the best deal. The costumer service was exceptional!Thank you Palm Springs Motors I love my MAZDA!

Jessicalee2

1 de may. de 2012

Rick was great! I walked in not expecting to get a car and walked out with a brand new ford fiesta! I love this car, the service they gave me was great!

jengelbrecht

1 de may. de 2012

When I arrived at the dealership I was approached by Mitch Mileusnic. Mitch provided me with all the necessary information to be able to make a decision on what my car and financing options were. Mitch was always friendly and professional and never did I feel pressured to buy anything. Truly the best experience ever buying a car. Will definitely use Mitch and Palm Springs Motors for my future car buying needs.

Anthony21

1 de may. de 2012

Palm springs motors is an elite and professional business. From the very beginning of our search up until the finance process everything was excellent! I would recommend this dealership to all of my friends and family!

TLombo

1 de may. de 2012

We have bought/leased several cars from Billy Hays at PS Motors. Billy always goes the extra mile to find what we are looking for & at a great price! Thank you for the great service!

Matt F.

1 de may. de 2012

Best dealership in California!! Bought a new Mazda 3 with skyactiv and couldn't be happier. Mitch was extremely helpful and personable and the whole staff was very pleasant and professional. If you want a new or used car you better go talk to Mitch!!

John Tackett

1 de may. de 2012

I live and work in San Bernardino. So obviously we went to our local (Loco) Ford dealer first because we were interested in a low milage used Ford Edge. We we amazed by the pushy attitude of the sales person, he pushed an attitude of problems issues with not enough used vehicles and the prices were rediculous. We then went to Redlands same pushy attitude. So we went to a Buick Dealer, the same. Finally we found ourselves in Palm Springs, one of our favorite places anyway. We met with the most awesome dealer and sales person ever. We test drove several cars then our sales person Mitch Mileusnic pulled the Rabbit out of the Hat! a 2008 Linclon MKX. Did he sell us? No, he helped us and provided patience and fellowship, which ultimately gave us the personal time to make the best purchase decision we could have. We are so super pleased with the Linclon and have made an awesome future relationship with Palm springs Motors and Sales people like Mitch Mileusnic. Thank you guys you are straight fives in our book. John & Ellen.

RNW

30 de abr. de 2012

All around positive experience. We spent 3 days going to 8 dealerships and settled on Palm Springs Motors for a new Mazda. Rick Freeze was very knowledgeable and patient with my many questions, and there was no pressure as with some of the others. Very happy with my decision.

smc48

29 de abr. de 2012

Highly competitive in price. Good communication. Friendly service. Location easy to find with ample parking. Large selection of vehicles new and used. Show room and service facility pleasant, clean, comfortable. No high pressure sales staff. Highly recommended.

Jlopez14

28 de abr. de 2012

Palm Spirngs Motors is the place to go I just bought my 04 Cadillac escalade esv and I live great on its MPG and it's luxury.

alisag

27 de abr. de 2012

This is the 2nd time I have bought a car through Palm Springs Ford & have always received excellent service. Whether it's from the Service Department to get an oil change or emailing the Internet Manager, Billy Hays for information on buying my new car. They have an incredible team and their attention to detail & how they really go the extra mile for the customer is impressive!

bbrown121

27 de abr. de 2012

My family had.always used palm springs motors and i just believe that they are the best dealership in the coaches valley. Why i visited them is pretty obvious, they are very friendly and very competitive when it comes to getting you the best deal possible. Will keep using them as long as i live in the coaches valley.

stagecoach2011

27 de abr. de 2012

I had a great experiance again. I bought a 2005 Expedition from Roy (who is now a sales manager. He recognized me the moment I walked in the door. He turned me over to Allen Hanson who got me my price on a F150 platinum 4x4 love the truck. Great experiance again. I would recomend highly to anyone.Hallie Hayes

Nicole.aguirre10

27 de abr. de 2012

Excellent customer service, great prices and an overall great experience purchasing our first new car. We were given an excellent deal, which was done fast an efficiently.

adam6565

27 de abr. de 2012

Great experiance I got the truck I wanted at the right price The salespeople worked hard to meet my needs. I would defiantly recommend them.

tonizones

26 de abr. de 2012

The people at Palm Springs Motors were great!!!!!!!!!!!!!! I love my new car!!! Alan has followed up with me to make sure that I am happy... Great Service

boydenglish

26 de abr. de 2012

Excellent Dealership, terrific selection, and the salesman Mitch Mileusnic was knowledgeable, easy to work with, and gave us a great deal without being pushy. Boyd & Joyce English

Jcbrandes

25 de abr. de 2012

Alan was awesome! I didn't feel pressured or forced and he explained everything to me in detail. HeWas super patient and was able to work with my financial needs. He has called me on multiple occasions to make sure I'm happy.

kmarch316

25 de abr. de 2012

Allan Hansen was very awesome and accomdating as well as the entire friendly staff at Palm Springs Motors. Including the Service Department and the Finance guy. I would highly recommend them to all of my friends and family.

Joe Loving

23 de abr. de 2012

Mitch is an awesome sales person--I felt like an old valued customer - yet I'm a new customer from an Auto Trader ad--also Shelly in service was just as great..both Mitch and Shelly repeatly went out of their ways to help me. .. they both earned my trust in an other wise business where a non 'car person' could be taken advantage of-

estevan

23 de abr. de 2012

I have visited a couple of dealerships in the last couple of months, knowing it will be soon that I will need to buy a new car. I have been dedicated to Dodge for the last 14 years and planned on getting a new truck. Every time I would enter the dealership, I always had a uneasy feeling during and after visiting and that does not sit with me very well. Four weeks ago, I stopped in at Dodge with the plan to buy. The dealer just did not have the "welcome" felling about him. I felt like I was wasting his time. I left and on my way home, thought why not see the boys at PALM SPRINGS MOTORS. They have been bugging me to stop in and see what they could offer for the last 10 years or more. I run a grocery store down the street and deal with them a lot for lunch. I stopped in and told them my situation and told them I needed to get home. They said to come back the following day and see what we could work out. I met up with Mitch and after looking around the lot, I was able to find what I was looking for. Mitch was very helpful. Every time I drive by the dealership, I smile thinking why did it take me so long to stop by and see what they have to offer. I am happy and when its time to buy again, Palm Springs motors will be my first and probably only stop.

vhawkins

20 de abr. de 2012

We started out to look/buy a new Lincoln MKZ, but a walk through the "used" section, a Mercedes E350 with only 5000 miles on it (a recent trade) called to us and with Mitch's help, is the car we drove happily home. Mitch was a pleasure to work with, making clear each step of the purchase and through the paperwork. We have had the car almost 5 months and with the Ford added warrantee could not be happier. We have dealt with Palm Springs Motors for service on our 2000 Lincoln (purchased there new) and have always gotten excellent service so my positive view of the dealership extends to both the sales staff and service. I highly recommend Mitch Mileusnic as a sales person for his honesty and assistance, both during and after the sale.

jimletsinger

20 de abr. de 2012

Mitch is always attentive and helpful. The entire staff is committed and friendly. When I encountered difficulty accessing the in-car telephone service, they immediately called in the "inhouse" expert and solved the problem before I ever left the shop. The follow up contacts have been welcomed and sincere. Good experience.

nickpandullo

20 de abr. de 2012

I visited the dealership several times. Each time I was treated with friendly, courteous attention (as if it was my first visit). The salesman, Mitch Mileusnic, was most helpful and answered all of my questions to my satisfaction. I was very satisfied with the price. I have strongly recommended this dealership, and Mitch Mileusnic, to friends who have expressed an interest in buying or leasing a new, or used, car.

rgdietz

19 de abr. de 2012

Mitch went out of his way to ensure that our entire purchase experience was superb. Just the right blend of professionalism, courtesy and friendliness. Great Experience from start to finish. We will definitely return to see Mitch at Palm Springs Motors when it's time to purchase another new vehicle -which will almost certainly be another Ford Fusion Hybrid.

tparsons10

19 de abr. de 2012

I was very impressed right from my first visit, to Palm Springs Motors. Mitch and the staff went out of their way to ensure that I felt welcomed and that all of my automotive needs were looked after. There was a good selection of used vehicles to choose from and we managed to find one that satisfied my requirements. I was so impressed that I brought my Lexus in for servicing and new tires. I felt very comfortable at Palm Springs Motors and will be sure and recommend Mitch to anyone I know of, who is looking for a new or used car.Warm regards,Terrence (Terry) Parsons

Santa Rosa

19 de abr. de 2012

Overall experience was fantastic and the vechile was in wonderful condition incl. new tires.Our salesmen Mitch was extremely knowlegeable and we finished the transaction incl. all paperwork in 30 min. after returning from our test drive.Would not hestitate to recomend Mitch or the dealership.

lvbardude

10 de abr. de 2012

This girl knows her stuff and is on top of it. I would trust in her with any repair I needed for my Saleen Mustang. Whatever you pay her is not enough she is top notch.

skully67

18 de mar. de 2012

MUST READ ALL OF THIS.crooks liars & cheats. I live far away and was buying a car from Ray & Ron they both are liars & cheats here is the story.i made an offer on the car they did not like it but they accepted it so when they where going through ford credit they made it sound like that Ford credit would only do the loan if i purchased the extended warranty & the maintenance package these items would have added almost 6k to the purchase price their excuse for this was that the credit company would be assured that the car would not cost me anything to maintain over the course of the loan so i looked into that and found out that those are optional packages offered by the dealers they make about $1500.00 on each package so when i called them back to tell them i did not want these packages the sales man got all but hurt about it a said OK whatever with an attitude because i chose not to take these optional packages & they would not make any money on the deal they not have taken my offer but they did. OK so now they sent me the contract and all the dmv paper work to sign however my name was spelled wrong so when i called them they said don't worry sign & send it back we will fix it when you pick up the car this took place on a Sat. so Monday morning comes around i get a call from Roy asking me if i sent back the paper work i told him no i will do it when i get to my office he then said i need you to tear it up and send it back to him and that a new contract will need to be written. Well that was all BS as i did that they sold the car to some one else for more money. i would not recommend anyone to do business with this dealership

garylasalle

27 de sep. de 2011

We have done business with PS Motors for over 30 years. As always, we were treated with great respect and friendly service. I will always reccomend PS Motors over any other dealership in our surrounding areas!

Dissatisfied__Customer

25 de sep. de 2011

I have had a terrible experience with this dealer and their failure to provide customer service on my Ford Mustang. I have posted an illustrated account at: www.PalmSpringsMotorsStinks.com

akuehl

22 de jul. de 2011

I was referred to Mike Beaty by a good friend. We talked about my needs for a truck. He suggested that I talk with Billy Hays after I looked online at some of the trucks. I did that and Mike had already talked with Billy to let him know I would be contacting him. Billy provided me with links and photos of trucks that would possibly meet my needs. After some discussions I met Billy and test drove the truck. After I went home I decided it would be the right fit for my needs. Billy had the truck detailed and gassed up and ready for me to take home the next day. Gilbert handled the financing side. He presented and explained options which I accepted or declined without any pressure. The following day I went down to pick up the extra key and books. There was a slight scratch on the truck and they took care of it immediately. Mike, Billy, and Gilbert all talked with me on that day. My overall experience was very positive with all the people involved.

snipdog

18 de nov. de 2010

Just tried to take my new F-150 into the Service Department for a bit of service (nothing serious). At the appointed time of 1:30 p.m. I was in Row 3 of the Service Area to see Ron, who as it turns out was away. Lots of Service Advisors around (and only 3 cars in the service aisles) and not one person made any attempt to help. Ron's office mate (Fernando or Alfredo) could not even take our keys from us so that we could leave the truck. We were parked right in front of his office - it would have taken him one minute to take the keys. We waited over 25 minutes and finally left. I am happy that I did not purchase my truck here because I would have to return.Part of vehicle sales is service and this dealership should know this and ensure that their Service Advisors are trained or in this case re-trained. This is not Ron Walker's fault (he was not there).

lindaberman

9 de ene. de 2010

Please see review at cardealercheck.com Basically they butcherd my car; I would get it back in worse condition than brought in. Grease everywhere and took 3 times to fix problem. They put 211 miles on my car the 3rd time I took it in.Very poor customer service.