Raul

27 de jun. de 2016

Alain is great.. should be cloned so there will be a lot more happy customers or have him train others on how to go above and beyond for customer just like he does.

Dayana

22 de jun. de 2016

The service department helped me as soon as i arrived. They were very attentive and respectfull. The service was really fast.

Sandra

10 de jun. de 2016

Salesman Fernando Sanzetenea was instrumental in helping me with the correct car for my needs. He also assisted a family member (which was with me) into purchasing a vehicle for them also. Fernando was knowledgeable and knew the correct questions to ask in order to assist in making our correct choices.

D

23 de may. de 2016

I love the deal I got. The car was great and it runs smooth. The associates were nice and they worked fast.

Fulvio

14 de may. de 2016

Profesionalism of the advisor Rafael and the fast service that was provided by the entire team including the cafeteria cleck

Latonya

6 de may. de 2016

The expedited and friendly service. Also the knowledge of my car. I was also impressed by the cleanliness of the garage and also the design of the terminals made the process efficient.

Heber

6 de abr. de 2016

Everything went flawless. I really liked the manner in which the salesman approached to us, the way he engaged with us, at some point we felt like we where just family talking about cars.

Annette

1 de abr. de 2016

The sales rep I worked with, Andrades Rosario was great! He explained everything clearly and helped me understand all my options. His associate, Juan was wonderful in helping to transfer the car seats for my kids into my new vehicle.

Ninoska

25 de mar. de 2016

Answer all my conserns about my car and fix the problem.im satisfa with the service advisor.great service and good installation.

Sheila

10 de sep. de 2015

Terrible experience. The salesman promised something that didn't deliver and when I called to complain he didn't take any responsibility, not did his sales manager. Another sales manager took the case and was the one that solved the problem. The finance manager was equally useless and had an attitude. Also, when I had to do the first service I found out that they not entered the maintenance plan that I had purchased.

Annette

8 de may. de 2015

It was a really great experience. It was very accurate and fast. The salesperson helped us from the beginning to the end, so everything went smooth.

Carlos Z

7 de may. de 2015

I bought my first car in Palmetto 57 Nissan, Gabriel was very pleasant and helpful. He offer me a fair price and the vehicle that I was looking. Carman took his time till he found the best deal for me with the bank. Larry just made the deal better.. he gave me a better version of the car that i was looking for and he match the price with the other one. Thank you again Palmetto57 Nissan for made my first car shopping the best experience

Nancy

7 de may. de 2015

The sales person was very attentive, he took care of me right way! I was in and out with my new car in less then 1 & 1/2 hour!

Aurelio

6 de may. de 2015

Francisco was attentive to my concerns. Handled all my vehicle issues & contacted me as soon as my vehicle was completed. Thanks Francisco.

Dannella

6 de may. de 2015

the associate kept me updated with the progress on my car. he explained throughly what needed to be repaired on my vehicle.

Marcela

5 de may. de 2015

Our vendor take the time to explain everything about de car. Explain with detail everything we ask. We are really happy for the attention

Jasmine

2 de may. de 2015

Orlando was a very generous and friendly associate. He is very pleasant and helpful and assured I didn't wait long.

Raisa

1 de may. de 2015

MY EXPERIENCE WAS VERY GOOD,WITH THE WORK AND THE PERSONAL STAFF,I'M VERY HAPPY WITH MY EXPERIENCE IN THIS FACILITY,I WILL RECOMEND FRIENDS

Oscar

29 de abr. de 2015

Kindness service, great stuff members, outstanding atmosphere, hardworking bilingual salesman, great financial department, large inventory. They washed my car when I close the deal.

Beautiful

28 de abr. de 2015

Francisco treated me like family right away. He kept me informed throughout the day. I had no worries. I would recommend all my family and friends to the dealership and to Francisco.

Nancy

27 de abr. de 2015

The prompt attention from the attendants in the service area. Everyone in the service area was very courteous which makes the atmosphere very pleasant.

Aura

14 de abr. de 2015

The time I was there for service was supposed to be only 2 hours, but I left within an hour and fifteen minutes. fast service.

Jansy

14 de abr. de 2015

The service department understood all of my needs and work very efficiently. I had my car ready and clean within the time promise.

Guerby

4 de abr. de 2015

Came in and alain told me it will be 30 mins....it really got busy and he told me he will have someone working on my car asap.....next thing u know still within 30mins he went out his was and found another tech to work on my car and kept his word and got me outwithin 30 mins will be comong back there all the time now for my regular check up

Natasha

4 de abr. de 2015

Everyone there is so friendly. Before I went to get service on my car I was calling around for the best price. Eventhought Palmetto 57 did not offer me the lowest price and is not the closes to me I still ended up going there for my service because of how great the people are. The key to loyal customers is definitely the friendly customer service.

Delmi

3 de abr. de 2015

The sales and finance agents were super patient. I felt like I was not being rushed and I felt at ease with my decision and my deal.

Eduardo

2 de abr. de 2015

EXELLENCE , PROFESIONALISM , GREAT ATTENCION TO THE CUSTOMER , KNWOLEGE OF WHAT YOU SELL , GREAT ENVIROMENT , I FELT LIKE IN MY OWN HOME , MY OWN FAMILY THANKS A LOT PALMETTO 57 NISSAN

Maria

2 de abr. de 2015

The salesman Jonathan was extremely polite and knowledgeable with every question and concerns I had. I have been shopping for a vehicle for a long time and Jonathan had got me into My dream car. THANKS JONATHAN!!!!!!!!

Miriam

1 de abr. de 2015

I went without calling for apt, they told me an hour to wait, so I did go and they took me right away, and I have experience service in no time.

Susan

29 de mar. de 2015

Excellent service & efficiency ! Anderson has always been great ! Dealt with Mariano for the 1st time during this service, equally efficient, professional & humorous..Appreciated the fast service.

Angela

22 de mar. de 2015

My salesperson johnathan Guarin was GREAT he wasn't pushy , he didn't pressure me,very polite he was easy to talk to. He made me feel very comfortable. He's was very professional.

Norman

21 de mar. de 2015

as always, your personnel are very well trained on the vehicles and all the "special" extras that only Nissan 57 Provides, This is my 4th vehicle from you and i see no reason for me to ever leave as i am treated like family and the people from service to the owner are always ready to answer any questions and help out in any way they can. Thank you for such great service.. Norman

Archie

21 de mar. de 2015

Everything was fine. I would definitely go back again. And I would definitely tell everyone about the dealership. And the workers a great at what they do.

Maria

12 de mar. de 2015

Mr doc is definitely the best customer service representativeHe is very kind, caring, respectful and very happy, I thank nissan for employing people make you feel so happy, thanks

Ann

10 de mar. de 2015

fast, convenient and polite. The location was clean and the cashier was very pleasant. Nice to be greeted and treated well so early in the morning

Juan

9 de mar. de 2015

friendly atmosphere you are doing a good job I can't think of anything else to improve keep up the good work

Nancy

9 de mar. de 2015

My experience was very good, I felt very special. The seller takes care all my needs. I now I have a awesome car!!

Elena

8 de mar. de 2015

I had a wonderful experience at Palmetto57 Nissan. My sales person Manuel was excellent. Had the knowledge and security about the product. He knew how to explain the process. As well as Hernan Hernandez from the finance dept and Manager Jorge. Thank you guys!

Makela

8 de mar. de 2015

Francisco is a very positive and helpful service associate. My car was serviced in great time. I only take my car to be serviced there.

Carlos

8 de mar. de 2015

The service was excellent and quick. The service manager was very polite and efficient. I would recommend him to anyone.

Kaira

8 de mar. de 2015

all the employees be very interesting to give the best services and do it very quickly. They are gentlemen and educated, they explained everything in the best way.

Odella

8 de mar. de 2015

I really enjoy the service and the respect Mr. Jessie offer me he gave his best to make sure I was understanding the problem with my car and there are not many people like that, my hat goes off to that young man, he made me feel that I can trust him with my car and all my friends car, I made sure anyone I know have a Nissian I inform them to go to palmetto and they need to see Jessie, because I want everyone to meet a pleasant and respectful young man that will make sure he will take care your car...

Richard

7 de mar. de 2015

The Nissan rep was very courteous, explained to me what was going to be done to my car and what the costs would be, and the maintenance was done quickly.

Norma

7 de mar. de 2015

Like always the professional and personal quality I get. I bring all of my family cars there, that will tell how happy I am.

Carl

7 de mar. de 2015

Great service and experienced very helpfull service representatives, great customer service in general, a company I would recomend to anyone of my friends or relatives.

Paula

7 de mar. de 2015

first of all, my experience was with the service dept, not at the dealership, since i went there for an oil change, and for that reason, i skipped question #2; Anderson Lopez from service dept is my godsend angel for his utmost professionalism and top-notch customer care with his attentiveness provided to me with excellent assistance being that i'm a customer but i'm also a DEAF woman; such a pleasant and very much a true gentleman; overall a great guy!

Vyunainkys

6 de mar. de 2015

Excellent customer service, convenient location. Service is great and fast.Always explain the repairs and give you a follow up call to make sure you are satisfy with the service provided.

Sandra

6 de mar. de 2015

Sales rep was friendly and very proffesional. A smooth transaction. Would highly recommend anyone to join the club and enjoy the experience. We now have two cars purchased from here. And I'm sure the third would be here for my little sister.

Rafael

6 de mar. de 2015

The service person and technician were extremely professional and courteous.I will recommend this dealer Service Department to everyone i know

Aymee

6 de mar. de 2015

Great Customer Service. My Rogue was serviced quickly and it only took less than an hour from the time I drove in to the time I left. The Service person was very courteous. My first Service was free (even better)

Juan

6 de mar. de 2015

I felt everyone from the sales rep to financing went out of their way to help us choose the right car.

Verronika

6 de mar. de 2015

I like the price and the fact that I get a call with offers of a free oil change just for being a loyal customer. That is great!!

Andres

6 de mar. de 2015

Accurate Work done, nothing unnecessary, focused on my best interest as a customer. Seems like prices are a little high, but try printing some coupons online, very handy

Paul

11 de feb. de 2015

Great Experience. I'll be recommending this dealership to my friends and family.

Maria

30 de ene. de 2015

Everything was fine, especially the salesman Pep Gil.

Gene

20 de ene. de 2015

I really liked how helpful everyone was from the salesman to the finances manager. A really pleasant experience overall. Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

sebastian cruzx

20 de ene. de 2015

awesome facts and great communication and it also gave me information i needed to know

Kerry

30 de dic. de 2014

Andersen was very friendly, keep up the great work.

Frank

23 de dic. de 2014

This dealership gives excellent attention to their clients.

Kim

1 de dic. de 2014

I like being able to walk out of there driving my new car with everything ready including insurance.

Warren

26 de nov. de 2014

Service advisor and staff was professional, friendly and informative. A+

Louis

19 de nov. de 2014

Great experience and I love my Nissan Rogue. I was pleasantly surprised with the car because I was returning my leased Mercedes C350. I met Roger Tovar in the showroom as I was coming in and he actually had me sold on a Nissan right away. Actually the Rogue has a lot of features and it runs pretty good and it saves me money not only on the payments but on insurance as well.

Lloyd

31 de oct. de 2014

Yunier the sales representative was extremely helpful. Thank you. I'll be back to trade in my car. Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

Danny

29 de oct. de 2014

My service advisor is as always one of a great group of people at this Nissan repair shop. Keep up the good work, THANK YOU. Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

LydiaM

15 de oct. de 2014

the timing was super no big delays the recommendation was awesome and no problem. What else you will desire! Thanks a million,

Adrian Acosta

10 de oct. de 2014

I had a great experiance and I got the deal I wanted with no hassle. Sean Bermudez was a pleasure to deal with. Moreover, they were able to give me the lease that I wanted and even threw in some extras such as free tinted windows and gas. Amazing experience overall

Lynn

1 de oct. de 2014

The person who helped me, I believe his name was Moe was extremely professional and provided excellent customer service. I am truly happy Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer

Benjamin

30 de sep. de 2014

As always I like to set up my appointments with Daisy because she is so kind and nice. Thank you Daisy for everything, you are great!!

ftrill

29 de sep. de 2014

During the purchase of my 2 altimas the above mentioned team work very hard and were very professional and customer service oriented. This experience was one of the best ever. Thank you 57th Palmetto Nissan.

Allice

22 de sep. de 2014

I love my new car, I'm very satisfied with my purchase, and the work that Jesus Espinosa and the dealership did was very good.

Arthur

8 de sep. de 2014

Juan Garcia made my car shopping experience an exceptional one. He was very patient and attentive. Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

NissanRogue

19 de ago. de 2014

Staff is very friendly and helpful. They got a great team of people that are willing to give you best price. I recommend Sergio Martinez as Sales person

RogueNissan

12 de ago. de 2014

Great overall experience and excellent customer service from beginning to end. I strongly recommend this dealership for its great customer service from both the sales person and management.

Jessy's brand new ride

5 de ago. de 2014

Mr. Jonathan Alegria, helped me with the hard process of what it has always been a car purchase. With my selection of interior and exterior color in addition to some additional features, I can honestly say, that this has been the easiest, more convenient car purchase I have ever made. I drove my car out of the dealer in less than 3 hours. That says it all.

Manuel

22 de may. de 2014

It was a pretty good experience. From showing of different models to financing and getting everything set it was very satisfactory.

Dorothy

7 de may. de 2014

Everything was great I had a wonderful experience and would do it all over again. Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

Chris

1 de may. de 2014

As always, the staff very courteous. Daisy and Mo always eager to assist. I just need to bring the car back; ceiling light needs to be put in place... but no issues. Things happen. Thanks. Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

Frank

28 de abr. de 2014

This is my third car at this dealership. I've been in other dealerships and Palmetto 57 Nissan is definitely superior in all aspects, from the salesperson knowing the inventory of cars to the manager of finance finding your best options. Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

Fevi

16 de abr. de 2014

Every time I go there with or without a appointment the treatment that my car and I get is top nouche

CF

8 de abr. de 2014

Excellent and expeditious service.pablo was courteous and knowledgeable!

LizA

5 de abr. de 2014

Palmetto 57 VW proved to be a successful experience in leasing an auto. Our car salesman was very helpful in finding us a car that fit our needs and finances.

Nannette Valle

2 de abr. de 2014

Excellent service from my sales representative as well as the dealer, the buying process was very fast, smooth, and his communication with me was very professional. He demonstrated a huge knowledge of the car and the services offered by the dealership.

Yessi V.

27 de mar. de 2014

It was a a great experience. We went in to get our oil changed and the person who assisted us was very courteous and knowledgeable. Would definitely recommend.

GerryM

13 de mar. de 2014

Car received on time of appointment, promised within 1 hour and was ready and clean. Nice place to wait and Pablo a great Service representative. $0.0 cost as promised

Omar Cruz

13 de mar. de 2014

All i have to say is Pablo from Service's is the man. He really knows his stuff and was able to assist me with courtesy and great customer service. Really good customer skills. Thanks a lot!

mlram2005

6 de mar. de 2014

Took my car for service and they had everything done fast. No long waiting, and the customer service was great.

David happy Car Buyer

4 de mar. de 2014

I was looking for quite a while and went to many dealerships in the area looking for a Certified Pre Owned Passat. I never owned a VW prior to this time. Leo was really great with his knowledge of the car and patience showing me everything on the car. I bought a Certified Passat 2012 from Leo and highly recommend him. I also would like to thank Martin, the Sales Manager who really goes out of his way to please the customer, when I had questions regarding my Passat's warranty, Martin fully explained everything to me. Ray I highly recommend in Finance dept. as very patient and displaying a high level of expertise. Tony in service is really fantastic as going out of his way to please!! I have yet to get my car serviced but I am confident that my level of service will be great as evidenced by the satisfied customers in the review of 57 Palmetto VW. No pressure, just great customer service by all! David E.

Frances

1 de mar. de 2014

Excellent and fast service. Thank you for being kind & considerate.

Ying

19 de feb. de 2014

great service attitude, fixed my car very fast, changed a fuse for me with no charge, correct the clock time for my car.

KarinaMR

12 de feb. de 2014

I just got a Volkswagen and wanted to take it to the dealer to find out the shape it was in. The process was nothing short of amazing! I waited 5 minutes and within 1 hour they told me everything I needed to know. Daisy was terrific!! She kept me informed of absolutely everything. I told her I needed the car by 1:30 and at 1:34 the car was ready!! I will definitely be back and thanks to her, I'm going to keep coming to Volkswagen at 57th Ave for all my service needs.

Maria Gaviria

11 de feb. de 2014

Great service and wonderful people, they were very nice to us they fixed problems we had very swiftly and no complications, plus our attendant helped us with what we needed and our car was fixed perfectly. The service was so good I ran out of words it was awesome, excellent, great, perfect, everything you can imagine for good comments.

Jolibeth

6 de feb. de 2014

Moe Diaz is an awesome service specialist and provides great customer service! Kept me updated with the status of my car's service and made sure to take care of all my concerns about my car.

Mk5guy

31 de dic. de 2013

Great service and great people, they take care of your car and they do everything possible to satisfy your needs

Marcos A Duarte

14 de dic. de 2013

No review's necessary the team at VW Palmetto 57 are outstanding, reliable, knowlegeable and always there if I need them, what else can I say?

Gabriel

11 de dic. de 2013

It was a wonderful experience they did my cars first maintance. Was greeted by the service rep who had helped me prior so I had a good knowledge of who I was dealing with. Really happy with the service.

JRivero

3 de dic. de 2013

If you are looking for good service and kindness look for M. Pablo Mata, he was really special.

MANUEL PINTO

21 de nov. de 2013

hello---the service writer PABLO MATA--- was exemplary---went above and beyond---AS ALWAYS!!---i come here--- because OF HIM!! juan carlos---a lesson in HUMILITY---if only everyone was like him !! william and arcadio the attendants----gracious and hospitable. remembering an old toyota ad--WHO COULD ASK FOR ANYTHING MORE----VOLKSWAGEN--YA!!!! sincerely--manuel pinto pablo mata---deserves a big christmas BONUS----FELIZ NAVIDAD--to all at PALMETTO 57.

Linda E

13 de nov. de 2013

The moment I walked onto the lot I was treated with great customer service and I was informed of all of my options. The salesman was great, the finance team was great and when I did my 30 day inspection the service guy was great!!!! I will always drive a Volkswagen just because of the service I received.

Phil

13 de nov. de 2013

Great service when going in for schedules maintenance, ask for Pablo!

Natalie v

2 de nov. de 2013

Came here for the first time on Tuesday to get an oil leak fixed. Jose did a phenomenal job at getting my car fixed and getting it in and out of the dealer quick. This place has fast service and great customer service. I would definitely recommend this dealer and if you need. Service adviser to speak to, I'd suggest seeing Jose! He's the best !

Michelle N

1 de nov. de 2013

I had my vehicle serviced and the staff was very friendly and helpful.

VWjetta08

30 de oct. de 2013

nice work out there.Excellent service from start to finish,VERY PLEASED OVERALL 10 OUT OF 10. (y)

RPerdomo

24 de oct. de 2013

Once again, I had a pleasant experience having my car serviced at Palmetto57VW, it was due for its 40k mi check up and it was handled very professionally by my usual service advisor, Mr. Pablo Mata. I've recommended many of our friends here and also to request Mr. Mata, his professionalism, expertise and demeanor is beyond compare! Thank you very much.

Jose

15 de oct. de 2013

It was a great experience to purchase my VW 57 palmetto facility.

Aipe

9 de oct. de 2013

attention was excellent, warm and friendly. All my concerns were resolved. the person assigned to me was very professional and friendly. Thanks.

B. Contento

8 de oct. de 2013

IGNORE THE OTHER REVIEWS AS THIS IS NO LONGER ESSERMAN! This is now Palmetto57 VW and they were PERFECT top to bottom. They are trying to get Cars.com to expunge the old reviews on the old ownership, but haven't been able to. DO NOT LET THIS KEEP YOU FROM SHOPPING HERE! I just bought a certified pre-owned 2012 Passat from them and couldn't be happier. From the get-go, I had an excellent experience with them. Maria (sales assoc.) was polite, courteous, and genuinely appreciated the opportunity. She sent me a text message to introduce herself while I was on my way there. Her used car manager Tony was SUPERB from start to finish. He even had his detail shop spend some time buffing out some blemishes on the car while we finished paperwork. The finance guy that helped me close, Jay, knew every square inch of the paperwork making it a breeze. They were very fair on my trade-in. The car I bought was exactly as presented on the site (except for one major discrepancy - they had put BRAND NEW TIRES on it and hadn't mentioned that). The service dept. (manager and service agents that helped me with something) were outstanding. I was unable to walk through the place without a courteous greeting or an offer for refreshments. I honestly feel like these folks understand that they, the retailer, need us, the consumer, more than we need them. The biggest flaw of the operation is that it's 50 miles from my house! In all honesty, it was worth the drive in everyway. Go see Tony and buy a car!

ravi s.

6 de ene. de 2013

stay away go somewhere else, they continue to post cars for sale that they don't have available, for example the 07 red honda accord that is newly posted i went there about a month and a half ago to look at that car and it was sold. Just another tactic to get people to there dealership. Other dealerships may be the same but none as bold and shameless as palmetto57 nissan/vw. thank you

Lovin the Eos

12 de jul. de 2012

While I still didn't enjoy my buying experience or my saleswoman, I was contacted by a member of Esserman and they did explain some of the inconsistencies that I mentioned in my earlier review. All in all, I would still not recommend Michelle but as I said earlier, I did enjoy working with the rest of her team. All in all, I still saved thousands of dollars by buying from Esserman so for that fact alone, I would have to recommend the dealership - just not the saleswoman I had.