H. Keith Hubbard

30 de sep. de 2016

Looking over your listing, I simply do not understand the average rating. My wife and I purchased a car from Paramount, and it was a wonderful experience. From past experience, I'm accustomed to the old fashion back & forth with the salesmen. To my surprise and pleasure, this didn't happen here. The car we were interested in was offered at a very good price. Then they offered me a trade-in value on our car that was at the very highest end of the value range I found on-line. Based on this, I didn't haggle at all, and happily accepted the first offer as submitted. Paperwork was fast, all of the staff were extremely friendly while being professional. I will certainly be back to Paramount for future business, and happily recommend them to others.

Allisons

21 de jun. de 2015

Blake Speros was very professional, paying attention to detail of paperwork, while making us feel comfortable and at ease. There was no pressure! The whole place was very impressive!

TarasFord2015

18 de jun. de 2015

I had a dream truck in mind,and the salesman I worked with made sure I didn't settle for less than what I wanted! Highly pleased with all the staff.Everyone I worked with explained everything through before I signed any papers! I Recommend friends and family to shop at Paramount!!!!

Mark Woods

29 de abr. de 2015

My recent process (late April 2015) researching and purchasing a new F150 was my very best retail experience in six decades. While I feel fortunate in having had other good experiences, this one was outstanding in every way. It began when I was contacted, cold, by Mark Robinson from Paramount Ford/Hyundai in Valdese North Carolina. I had made an informal inquiry on the internet that was noticed by several dealers who reached out in fairly conventional ways. They all had just great deals that I needed to see. Mark Robinson was more interested in hearing from me. He was conversational and curious about my thinking and how I felt about other vehicles in my past. He wasnt certain about any deal or specific truck but he was certain that if we put our heads together he could find something, somewhere that would make me happy. He invited me to come see him and even though that meant a two hour round trip for me, I bypassed all the closer options in favor of meeting him. The rest of the story was inevitable because the entire dealership and all their processes with me were a joy. They are all plugged in to the same objective which is to bring authentic respect, fairness and decency to forming a relationship that works for everybody. Buying a vehicle is a huge investment of money, time and faith. True as that is, with this bunch it was like making friends and extending family. Hope I live long and well enough to do it again. Mark Woods Mooresville NC

Sprinkle

27 de feb. de 2015

My husband went here to look for information on parts to fix up his car his mother left to him. He called the day before about books with the vin numbers in it. They confirmed on the phone that they had the books. When we arrived at the dealership we parked and went inside, first they told him that they didn't have the books. Then the woman at the desk told my husband she didn't want to look up the information so he would have to wait on the guy that normally is there. The woman had a bad attitude and was very rude. After standing there for 30 min. With no other employee asking if we needed assistance we decided to leave. Will NEVER go back to this dealership. Very poor service. Extremely disappointed.

Paul NC

18 de ene. de 2014

I purchased my 2013 F-150 from Paramount back in May 2013. I had a great sales experience for sure, but a few weeks ago, I took my truck in for warranty work, (exhaust and seat repair) service dept couldn't find exhaust leak and took pics of my seat, submitting to Ford for approval. Well this week my check engine light came on, I took it to another dealer to be checked out, guess what, yea found the leak and I found out my warranty work was never submitted to Ford. Once I consulted with Paramount Ford over my findings, the service manager told me Ford turned me down for warranty repairs. The dealer I took it to in Hendersonville not only found my issues but once they submitted my issues to Ford, Ford gladly approved the work to be completed at no charge to me. I will gladly recommend the Sales Dept at Paramount Ford but the Service Dept will never see my Truck ever again

Lee

6 de ago. de 2013

I bought a nice used van at Paramont, my son bought a new truck, used their service dept. exclusively for everything including new tires. Van had issues with jerking at times, reported it several times to service dept. they could find nothing wrong until it jerked almost continuosly and the engine light came on. We had purchased a $1,600.00 extended service policy from them several months prior. On the policy it stated no deductible if work done at the dealership where purchased. Not only did we have to pay the deductible they found close to a $900 worth of work that was not covered by the policy plus about $800.00 that was covered. And they also said they could not get parts to repair a re-call issue but another Ford Agency said bring your auto in, it will take a day to fix and we will immediately order the parts. We went on a 7,500 mile cross country trip and asked the service dept to check everything to make sure we would have a safe trip. Down the road we had to buy a new battery and oil filter not to many miles after leaving town. That was upsetting as the battery was extremely costly. When we had the work done a few weeks ago they said they changed the oil but there was no charge for oil on the bill and no sticker indicating an oil change. My confidence is shattered with Paramount.

CherylA

5 de ago. de 2013

Found everyone very helpful. Did not buy my vehicle here because they could not finance ME.

Adria B

14 de jul. de 2013

WOULD HIGHLY RECOMMEND YOU STAY AWAY !!!!BUYER BEWARE OF THIS DEALERSHIP and GLOBAL LENDING SERVICES LLC INSUMATION OF THE DETAILED STORY BELOW FOR THOSE WHO HATE SAGAS HERE IS THE SHORT VIEW THEY SAID THEY CAN HELP WITH MARGINAL CREDIT THEY PLAYED GAMES, TELEPHONE TAG THEY BROADCAST YOUR INFORMATION TO TONS OF VENDORS, SO BEWARE THEY TELL YOU ONE THING, IT BECOMES SOMETHING ELSE: I WANT THIS CAR, CANNOT HAVE THAT CAR THEY MAKE YOU WAIT FOR HOURS AND HOURS. DO NOT BE FOOLED IN THINKING YOU ARE PRE-APPROVED FOR ANYTHING! EXPECT TO PUT MORE DOWN THEN THEY ORIGINALLY SAY MAKE SURE THEY DO EVERYTHING THEY SHOULD AND MORE IF YOU DO BUY A CAR ( LIKE MINOR? DETAILS LIKE MAKE SURE THEY INSPECTED THE CAR!!!) DO NOT BE FOOLED INTO THINKING YOU HAVE A CONTRACT/LOAN WHEN YOU LEAVE, EVEN THOUGH YOU SIGNED ONE. CAUSE THEY MIGHT JUST CALL YOU BACK AND SAY YOU NEED TO HAVE TRACKING DEVICE IN THE CAR. ( THIS IS TO SHUT OFF YOUR CAR IN CASE YOU MISS A PAYMENT BY THE WAY - BUT THEY PRESENT AS IT KEEPS THEM AND YOU SAFE) MAKE SURE YOU READ ALL THE FINE PRINT ( SERIOUSLY FOLKS THEY MAKE YOU SIT YOU PROBABLY WILL GET GET THE REALLY WANTED WHEN YOU FIRST GOT THERE AND THEY WILL SHOW YOU EVERYTHING BUT WHAT YOU WANT TO GET THERE FOR HOURS YOU MAKE THEM SIT THERE FOR HOURS!!! READ THE FINE PRINT...AND THEN LASTLY......REMEMBER TO HAVE THE NAME OF A GOOD ATTORNEY JUST IN CASE.

BrookeR

2 de abr. de 2013

I was looking for a good used car at a decent price to haul my newborn baby around in and Paramount Ford helped me find just that. When I get another vehicle I will likely be calling Paramount back to help me find another vehicle. They are very sweet to their customers and that's one big thing I look for when I'm asking for someone's help. Thank You to all the people at Paramount Ford for your help and I look forward to your help for another vehicle in the future.