mdritter

23 de may. de 2016

The wife and I found a used Camaro on there website. We live 200 miles away they preappoved us did, all the negotiation over the phone. We drove down for a test drive they had the car ready and waiting for us. Everything was just as promised and we finish the paperwork and was back on the road in under two hours. Easiest car buying experience we have ever had!

DJ

25 de mar. de 2016

I was just browsing around Cars.com and found the vehicle that I've been wanting. Put in my inquiry and contact info and within a couple of minutes I got a very quick response from Parks Chevrolet. I worked with Freddie in the Internet department who did a very good job and gave me all the information I needed then invited me in to see what they can offer. Robert helped me out when I got there and was very professional and he treated me really well. The process was straight forward and was very clear. I was in and out with a vehicle in no time. I sure am going to see them again in the future.

Brad

22 de mar. de 2016

Bought a Impala from Parks Chevrolet. Worked with Brendan in the internet department and my sales consultant Ian. Both did a great job. Easy to communicate with, straight forward, easy process, quick and timely response.

BRI

16 de oct. de 2015

THE ADVISORS ARE NICE AND THEY HAVE A NICE WAITING WAITING AREA AND A PLACE FOR MY KIDS PLAY.

Laura

9 de oct. de 2015

Not impressed. Oil changes and tie rotation at Parks Chevrolet of Augusta takes entirely too long.. This is my 3rd time, so I have given them several chances. Last time the oil change and tie rotation took 1 hour and 45 minutes and I had a scheduled appointment. Today so far I have been here 1 hour 30 minutes. A lady from their staff just had a very loud conversation and she stated " I am damn tired of doing everyone else's work. I shouldn't have to do everything myself." Wow some kind of conversation for a customer to hear while sitting in the service department. Last time I came in at the mileage written on the window sticker for my oil change and was told it was too soon to look at the oil percentage that is shown on the car. This time I came in at the percentage that was shown from the car at 5% oil life left and my oil light came on only 3 days go and I was told that was too long. I have a 2 year service plan which should show up on the computer. One year from parks and I bought a year now I am being asked to prove it by showing them my paper work.I have bought cars from other local dealerships and this by far has been my worst experience. Things that could be improved upon:Consistent message to customerService plan attountability through the dealership. Curious personal conversationsTimely serviceNeeds free customer refreshment area