Nick Erdmann

14 de jul. de 2016

Dissatisfied. Bought a 2004 Dodge Ram from Pacarella Auto in May this year. At the time of purchase, one rear taillight was being held in with metal roofing screws, the radio had constant static (also in CD mode), there was a slight wine coming from the rear axle and I noticed fresh paint along the rockers and over the rear wheel wells. I brought these concerns up to the salesman and after multiple requests, he would only bring the price down $700. I purchased the vehicle assuming I would be able to address the issues at minimal cost and still feel like I was getting a deal. A month later, the vehicle developed a transmission leak, radiator leak and bubbles in the paint along the rocker and wheel wells. I brought the vehicle back to Pascarella's and they would only offer to buy me some parts for the radiator leak which I would need to install. They referred me to a nearby auto shop to address the rear end wine and the estimate repair cost is $600. At the end of the day I saved $700 on the initial purchase but ended up spending $600 (rear pinion gear bearings) +$50 (rear taillight) + $100 (new radio amplifier). In addition, the transmission still leaks, I have to install radiator parts and I have growing paint bubbles . Shame on me for assuming I would get a dealership to stand behind a vehicle they sold. Next time I will take my chances and purchase a vehicle from a private seller.