Rio

11 de nov. de 2016

Service was prompt and efficient, will definitely recommend. Lou was easy to work with he explained in detail about the service contract and made my experience pleasant one

Chris

10 de nov. de 2016

Since purchasing my car I've been happy with the servicing department. Staff is always very friendly and courteous.

Claudia

9 de nov. de 2016

Lei was such an excellent advisor and support to make me feel I made the best decision ...buying my Q5. He has been close to ensure I'm complete satisfy and he is making good follow up even after the purchase. With this kind of service and attention you I feel Audi cares about you all time, not because you want me to buy. Thanks

Drew Jordan

8 de nov. de 2016

Its always super easy to buy cars from Paul Miller Audi. Peter Wendell makes the whole process very easy and enjoyable.

carguy,loveshisaudi

8 de nov. de 2016

Easy hassle free purchase and our sales rep Jamie Panariello was great and very thorough when showing us the A7. The total experience was pleasant with a friendly environment.

Canddrew

6 de nov. de 2016

Peter makes things so easy for us. He is most knowledgeable and knows what we are looking for so there's never wasted time. He takes the time to make sure the customer learns all about there new purchase. It's a nice touch that you don't get everywhere.

cobrien

6 de nov. de 2016

Came in to get the radio button fixed in my Audi. I had never been to this dealership and when I came in they were extremely busy. They treated me so great and were so apologetic to me about the wait! There were two guys I spoke with and helped me and I apologize I don't know their names but they were extremely helpful and polite. Will be going here for all my services.

Satisfied Customer

4 de nov. de 2016

Paul Miller Audi provides a great purchase experience and great service.

Michele

3 de nov. de 2016

Very easy buying process. No games Pam in sales was a pleasure to work with

Christina Cotton

2 de nov. de 2016

Very helpful in resolving recall items and service issues

Andrew M

28 de oct. de 2016

David Waters was very accommodating during the entire buying process. I would certainly recommend him to friends looking to purchase a vehicle. However, we were surprised that we were really never told anything about the window etching , but rather it was just "slipped " into the contract. When later examining the car we found that the.car actually had two sets of etching codes making the secondd set unnecessary.

Neilz

28 de oct. de 2016

This 2015 A4 is my fourth Audi purchased from Paul Miller Audi. As a former mechanic, my standards are extremely high and the team at Paul Miller Audi never let me, or my vehicle down.

jess422

27 de oct. de 2016

By far, the worst service experience I have ever had. Not only did they not call me with an update, but when I called to check in on my car, they told me that there were no issues with the car and to come pick it up. Phillip, the service clerk even had the audacity to say "I am not going to argue with you." The worst customer service experience I have ever had. And, of course, my issues that I came in for were not resolved.

jess422

27 de oct. de 2016

By far, the worst service experience I have ever had. Not only did they not call me with an update, but when I called to check in on my car, they told me that there were no issues with the car and to come pick it up. Phillip, the service clerk even had the audacity to say "I am not going to argue with you." The worst customer service experience I have ever had. And, of course, my issues that I came in for were not resolved.

V.Freeman

26 de oct. de 2016

These guys are fantastic! They get you in and out in no time. Very knowledgeable and honest technicians.

Christine Dodson

26 de oct. de 2016

The service was expedient and the representative courteous.

Melissa Burnside

24 de oct. de 2016

Great service!!! A+++++++++++++++++++++ It is always a great experience to visit Paul Miller.

Ann N

22 de oct. de 2016

Professional and friendly. Always a good experience.

Marty

22 de oct. de 2016

I have been a customer of Paul Miller Audi since 1986. Most recently I dealt with Peter Wendell for the purchase of an S3. As usual, it was a great experience...he is the best. His in-depth knowledge of the Audi is obvious when he goes through the functions of the car with you (the training session). He can answer any questions that you may have. All paperwork is organized when you arrive to pick up the car.All minute details such as turn in of the old car, paperwork for your insurance company, Audi Financial, DMV, etc. has been addressed and is ready for you.Paul Miller is so lucky to have Peter Wendell!!!

Geri M

22 de oct. de 2016

My saleswoman is the best. Explains everything in detail, and very knowledgable . Pam is the best sales person I have ever had. Keep coming back cause I love Audi and Pam is awesome

Adhip Sengupta

21 de oct. de 2016

The servicing was done as expected, and amenities while waiting were decent. However, between the time I was told the car will be ready in few minutes after carwash and actually receiving the car was an unacceptable 45 minutes. You should provide the option to the customer of waiting a long time for a carwash or leaving immediately without a carwash.

Jan Swenson

20 de oct. de 2016

set up for an oil change and tire rotation, those services were performed. Mike was very helpful. it was a good visit. Love the complimentary Wifi, Donuts and coffee for those that wait for service.

Evelino A Ruibal

19 de oct. de 2016

The job was simple, but the overall experience was excellent. In five minutes I had a new battery installed in the key and the $5 charge was waived as guarantee service. My car is 2 years old. Great experience altogether as is always has been when needing any service for my car, a 2014 A6 3.0.

WalterJohn

19 de oct. de 2016

Wonderful dealership. Easy to set-up appointments, knowledgeable and professional service writers, work completed within timeframe promised, competent technicians and great coffee, muffins and doughnuts.

safNJ

18 de oct. de 2016

Peter Wendell is a real professional. This is my 5th lease on an A6 and he couldn't make things any easier. I would recommend Paul Miller Audi very highly.

Jim

17 de oct. de 2016

The salesperson who handled the purchase of my new '17 S3 was fantastic. He was recommended to us by friends who have purchased/leased five vehicles from him in the past. He made what is often a painful process go very smoothly with a minimum of wait time. I recommend Peter Wendell very highly!

Sergio cultrera

17 de oct. de 2016

This was a great used car buying experience. Very courteous and helpful. Highly recommend them

Jason 887

17 de oct. de 2016

My car has noise when applying break when it has 5000miles on it.I called the dealer ship, it normal in winter. After the winter I took it to the dealer and they gave me a loaner car to check. After 2 day later they called me and said this car had defective break pad and they will call me when they get the Wright pad.Nothing happened. Last week I took the car again to the dealership. They have to change break pad and I have to pay.I had this problem after 5000 mile. So I am very unhappy with audi service department.

Maria

17 de oct. de 2016

Service manager was knowledgeable and accommodating to the needs of my service experience.Price quoted for additional work was shocking; however, not the fault of the service manager.

Anoop

16 de oct. de 2016

The dealership took good care of my vehicle. Philipp was nice to me and answered all questions.

Rosemarie Canino

16 de oct. de 2016

service was completed quickly at Paul Miller Audi.

Jim L

16 de oct. de 2016

Very friendly service, completed work earlier than I had asked to be done, clear explanation of what had to be done and how, white glove service.

Ramona Pietrobono

14 de oct. de 2016

Was happy with everything that day...From checking in to checking out. Thanks!!

Drew lash

14 de oct. de 2016

Me and my friend walked in ,Immediately felt welcomed . Tons of hellos . Went to the front counter , asked about the car . They offered us food and drinks . Anthony Freda was the that help us . Man off the back got the keys , talk about each other to get a familiar feeling between us . Never asked about numbers yet , took the car for a great test drive . We all had a great convo in the car . When we got back he asked questioned if I like the car etc etc . Then he asked me what would I pay for the car gave him a fare price and just like that I'm singing paper work and will be picking up a 2008 Acura TL type s Saturday . This place was so friendly even the gm came and sat with us and had a convo with us . Very impressed . This is the way car buying should be . I wasn't treat like a meal ticket ,treat as a human . Thanks guys

Mel Dworkin

13 de oct. de 2016

I was greeted upon arrival & my car was taken in for service. It was completed when I was told & washed.

Loretta kopidlowski

13 de oct. de 2016

Pricing of service was very high. Could have received the same service for less

Gigi205

13 de oct. de 2016

We could not ask for better service, price and ease of delivery. We will only go to Peter Wendell at Audi. Have had a q5 a6 and a5 convertible .. back to an A6 java brown ...have lived them all!

Bill D'Onofrio

12 de oct. de 2016

i had my first service with our new Q7 and the team was great - they kept me up to date on progress and even offered a loaner had it taken another day to finish the work - really nice touchTHANKSBill

Anthony

11 de oct. de 2016

Jamie was fantastic. Pleasure to deal with her. The entire process was very easy.

Jessica Mercado

10 de oct. de 2016

David Demorast and Mike Motasis were excellent Reps and made the process easy, they were friendly and the decision was easy to make after visiting other dealers! Thank you I love my new car!

Sherry Chris

10 de oct. de 2016

Pam and the entire team are simply amazing. Best customer service I could ever imagine. This is my 3rd car from Pam and this dealer, I go back because of her.

gmbclu

10 de oct. de 2016

Natasha was very helpful and made my visit very convenient. my customer service experiences have always been positive and I will continue to do business with Paul Miller Audi

Tiesha

9 de oct. de 2016

My saleperson David was awesome. It didn't take much effort for me to be sold. Cars looked great. Finance process was quick. Car was detailed and tank full of gas when I picked it up.

Eric S

4 de oct. de 2016

I generally seek competitive bids from dealers when I purchase or lease a car. I recently leased a 2017 A4 from Paul Miller and the experience exceeded my expectations. My salesman, Don Cherry, was extremely knowledgeable about the vehicle and kept in contact throughout the process, without overdoing it. It was a low pressure experience, the dealership itself is pleasant and I believe I got a great price (research this to find out what others are paying for the car you are interested in. You don't want an "average" deal. You want a great deal!). Shop around but make sure Paul Miller (and Don Cherry) are on your short list.

Pat Lindenberg

1 de oct. de 2016

I am so very pleased with all aspects and staff of the Paul Miller Audi dealership. The salespeople, mechanics, cashiers, and especially the general manager are courteous, professional and extremely knowledgeable. I had an exceptional experience with service advisor, Mike Esposito. He handled my service call and I couldn't have asked for a nicer guy. Mike explained my car's issues in detail and in terms I could understand. He went out of his way getting information to me on more than one occasion and I'm very grateful.

Mooselook

1 de oct. de 2016

This is the 4th Audi I have purchased from Paul Miller. Make no mistake. Every sale must be individually shopped for price but this was the best price and the best sales experience. New cars are a commodity and car dealerships should compete for your business. PM is highly competitive on price and top notch on service. Don Cherry is a true sales pro. I highly recommend these guys.

David

30 de sep. de 2016

Overall process is good. But 1st sales person was not that good. At 1st visit, he showed me a car that was not I asked. After testing drive, I asked to do another testing drive for the car I was looking for. He replied me that I had to agree the price on sticker otherwise I could not drive it. I left without testing drive. Later on he called me and I asked the car later on I bought, that we I talked about the price I liked to pay, he hanged me up. Late on, I went to dealer again, this time I asked to another sales person and had a good experience. Finally bought the 2016 pre-owned A6.

Maxine

29 de sep. de 2016

Natasha is great! I came in without an appointment and she took me immediately and got me out fast.The car was amazing!

Michael Smith

29 de sep. de 2016

Very satisfied with the service - very efficient, knowledgable and curtious

Lucie12

29 de sep. de 2016

Recently purchased my third Audi in 3 years from Paul Miller Audi for my family. Have had the good fortune to deal with Pam Zabitz in Sales from the beginning. She is honest, no nonsense, listens to my needs, respectful of my time and gets me the best deal. From sales to service, I have always been treated with respect and everyone has been highly professional and goes to great lengths to make sure you are satisfied each time you walk in.

Joyce O'Brien

28 de sep. de 2016

Dean Brauchli was great and straight forward. I enjoyed working with him

James S.

28 de sep. de 2016

Amazing service and attention to every detail! Keep up the great work.

Berdjouhi

26 de sep. de 2016

We were treated with dignity, respect, and were given excellent service by all especially John Regan, our sales rep. Most importantly, we appreciated the honesty of the dealership -- they shared prior to our picking up the car that the previous owner had bought Audi Care for our car. They did not have to reveal this information; the fact that they did confirmed that Paul Miller Audi is the dealership we will utilize going forward.

P. Lee

23 de sep. de 2016

this was a recall from Audi.Paul Miller was very professional

BBK

23 de sep. de 2016

I've returned to Paul Miller ( Audi ) & more significantly Peter Wiendel ( perhaps your best salesman) after a 6 year hiatus, leased 2 VW CCs. Prior to the break my family has bought 12 cars at PMPeter makes buying a new car a pleasure. I know EVERYTHING will go as planned, no surprises, no issues. I would recommend Peter and Paul Miller without ANY reservation.There are closer dealers to my home but Paul Miller & Peter aee worth the extra drive time.

Jim Carieri

23 de sep. de 2016

Dave waters was helpful and knowledgeable with the purchase of my new Q7 he was professional and courteous . I have purchased many new cars in the past but this has been my best buying experience .

Jan T

22 de sep. de 2016

I find that everyone I encounter on the PM Audi Service Team is pleasant, knowledgeable, caring and competent. They understand the meaning of service. They take the time to ensure they communicate clearly and understand fully what I am communicating. I like to keep my TT Roadster in tip-top shape and from booking the service appointment, to working with the Service Advisor, they are on top of what my car needs, are very patient, give the extra effort in looking up my service records and understanding what I want and any concerns I may have that require troubleshooting on the part of the technician. They are also very good at explaining what the problems and solutions are. They make me feel like part of the Paul Miller Audi family. Everyone I have dealt with is pleasant and personable from the appointment booker, the car valets, the Service Advisor, the loaner car person, the (technicians -which I have spoken with on occasion in the troubleshooting endeavor) and the cashiers.

Richard Tashjian

21 de sep. de 2016

Excellent sales staff and service. Knowledgable, courtious and helpful in all aspects of purchasing and servicing the vehicle.My second A4 purchased there.

rmsail

21 de sep. de 2016

Anthony Freda is the best car salesman with whom I have ever dealt. Not only knowledgeable and forthright but exceptionally patient with my wife and me. He was recommended by another of your customers and totally justified their recommendation. Michael Motasis was also very helpful in making all the paperwork understandable.

Legters

21 de sep. de 2016

Super high quality experience. No pressure and total transparency. John Regan was exceptional and searched the inventory for a model equipped the way I wanted it in a color I wanted. Not only painless, but a pleasurable buying experience. They even offered to come to my house to guide me through all the great features of the car.

sherry

21 de sep. de 2016

Always a pleasure to visit this dealership. The sales and service departments are exceptional. They over deliver each and every time I visit them. Always.

Lisa

20 de sep. de 2016

I brought my car in for service as it seemed that the car was not performing to its normal standard along with a problem I was having with my washer fluid sensor.. My customer service representative was professional and courteous. When a colleague informed him that my car mileage was just over the 50,000 mile limit for my warranty he immediately sensed my concern and told me he would see what he could do. When I picked up the car he informed me that there were no problems found with the car's performance but they did remove, clean and reinstall the washer fluid sensor and it was done at no charge which I was very appreciative of. My family has purchased 3 Audis from Paul Miller since 2007 and we have always found the service to be excellent. They are very customer focused and show their appreciation for your business.

andre ohanissian

20 de sep. de 2016

Jamie is very sincere, honest, and caring .. not qualities commonly associated with care dealers. She was attentive, responsive, and ensured I was happy. She went to bat against management to get me what I wanted. Thank you Jamie for providing transparency and "looking out for me".I highly recommend her and applaud the efforts of management.I had contacted the dealership to lease a new Audi.

Vince

16 de sep. de 2016

Went in for 15K mile service. great service from beginning to end.

Jim A

16 de sep. de 2016

Leighton Kuet, the Internet sales staff, and everyone that I dealt with at Paul Miller Audi was terrific.

Steve

16 de sep. de 2016

Very satisfactory. Lou was very helpful in scheduling me and expediting service, as I was waiting for completion of service. I will continue with Paul Miller.

Nick from Ramsey

16 de sep. de 2016

We have been (wife and I)customers of this dealership for over 8 years and have purchase probably 10 vehicles from them and not once have they ever disappointed us. Don Cherry, sales person,Michael in administration are all extremely talented and courteous in assuring all customer needs are met. I just cannot say enough about this dealership under the auspices of General Manager Thom Rockey they are hands down in my opinion the number one dealership in the state...Nick from Ramsey

Audi A-6 Review 2016

15 de sep. de 2016

My experience in leasing a new Audi A-6 was perfect. Peter Wendell is the best salesperson I have ever dealt with. Peter makes sure that all the bases are covered and that your Audi experience is excellent.

Njradman

13 de sep. de 2016

Bought a new A3 cabriolet. Salesman was professional and it was a pleasure dealing with him. I highly recommend the dealership (Paul Miller) and salesman ( Peter Wendell).

10sjeff

13 de sep. de 2016

Great Service! Friendly, customer-oriented staff. Car serviced within my time frame needs

Claudia DiGesu

13 de sep. de 2016

Excellent! I think I will continue to buy Audis ....just because this dealership is so awesome!!!

Rich Moore

10 de sep. de 2016

Great dealership, awesome and quick service. I highly recommend them.

Toni Piccolo

9 de sep. de 2016

Love Paul Miller and love Audis. This partnership has been going on for over 30 years. Wouldn't even think of going anywhere else. Peter Wendell is THE BEST. He makes buying a car enjoyable...not a chore. He doesn't stop caring about you and your car after you drive away. They don't get any better than Peter.

Sally B

9 de sep. de 2016

I had a very good experience at the Paul Miller, Parsippany dealership. My salesman John Regan could not have been more helpful. He took me for a test drive and explained all the qualities that my Audi A4 had. When I picked up the vehicle he sat with me in the vehicle for well over an hour explaining all the "bells and whistles" . I would recommend this dealership and Mr. Regan to my friends and family.

Frank & Connie Duquette

8 de sep. de 2016

from the moment you walk in till you walk out , Paul Miller makes you feel special and they appreciate your business.

Peter D'Angelo

8 de sep. de 2016

Extremely friendly and helpful staff. Ysrael did an excellent job of keeping me informed and the service was very quick!

Audi Owner

5 de sep. de 2016

Great service visit. My appointment was honored And service was finished within the time promised. Staff was helpful and courteous.

Richard hoffman

4 de sep. de 2016

Easy to schedule appointment, loaner car made available. Service was completed when promised. Sales and Service reps courteous.

Jessica Sylvester

2 de sep. de 2016

Had an amazing experience with John van ost, I highly recommend him!

Kristyn

2 de sep. de 2016

Natasha is the best I'm so glad I talked to her about whether or not to buy the maintenance package last year. We decided it would be best and I got my service contract in the mail as a reminder and decided to bring it in for scheduled service and got a free wash too. Saved me a ton of money and I ended up putting a lot more miles on my car then expected. I don't even live near the Parsippany location anymore but I won't take my car anywhere else!

Lauren Thompson

1 de sep. de 2016

Everyone at Paul Miller Audi is always friendly and very helpful. I never have any issues whenever I bring my car in for service. Natasha Mapp always contacts me immediately with any questions or issues as well as to provide me with a status on my car. I always receive excellent service.

Barbara

1 de sep. de 2016

I cannot express how happy I am that I had Peter Wendell as my salesmen. I am usually guarded when dealing with car dealerships until I met Peter. I knew what styleof car I wanted and he made the process so easy and dare I say "fun" to shop and purchase my 2017 A6. I love this car and Paul Miller is lucky to have Peter!!! Thanks so much.

MargaretNickHenry

1 de sep. de 2016

I've been leasing my cars from Paul Miller Audi for a number of years. Peter Wendell is FABULOUS and makes the whole process so convenient. Their service department is great, too.

Mr Benitez

31 de ago. de 2016

Dealt with Service Advisor Ysrael Sanchez. Called and spoke with Mr Sanchez, he gave me an estimate for a routine service on my Audi A3. Service was out of pocket which I already was aware but Mr Sanchez double checked to see if there were any care free maintenance available (none avail). He booked the appointment for a Saturday morning to wait. When I arrived at the dealership a gentlemen checked my car in and directed me to Mr Sanchez. First off Mr Sanchez greeted me with a "good-morning" and a firm handshake. He was very professional, and courteous. While adding my vehicle into the system Mr Sanchez and I were having a very friendly conversation. I told him after the service I had a lot of errands that I needed to run so would have been a extremely busy day. He kindly offered a loaner car until my vehicle was finished. AWESOME! At the end of the day my vehicle was serviced, my issue with the brakes were taken care of (no cost to me), and his wonderful technician found one of my tires was mounted backwards from another Audi Dealer. What blew me away was I did not purchase this car from Paul Miller Audi and they took exceptional care of me and my vehicle. Highly recommend dealing with Mr Sanchez and his team. When this lease is over will be looking for my next Audi. Paul Miller WILL be my first stop. Thank you Mr Sanchez + Team!

Shirley Pettiford

31 de ago. de 2016

My experience with My dealership and my salesman was phenomenal. I am absolutely pleased with my Salesman, Mr. Peter Wendell. I would recommend all of my family and friends to Paul Miller Audi, more specifically, to Mr. Peter Wendell. Mr. Wendell anticipates my needs and desires as it relates to my not having to wait long at the dealership. Every finite detail is covered in every way.I cannot say enough about the ease with which my entire financial process was executed. Paul Miller Audi and my salesperson are the best of the best.

Ray Michael

31 de ago. de 2016

Excellent service.Will only buy our cars from Paul Miller and Peter Wendell .

lexjansen

30 de ago. de 2016

We came to the Parsippany Audi Paul Miller dealer to look for a new car. We worked with Dave Waters. He is an extremely likable guy, who comes across very honest. Although we liked the A4, we were not sure about the price. So we shopped around a bit. To be honest, we did not like the other dealers, We got a follow-up call from Dave, showing that he really cared. We were happy to go back to meet Dave the next week, and reached a deal. Dave Waters is a person who makes you feel that you are buying a car from an honest person. We are very happy with this purchase.

GR22

29 de ago. de 2016

The best comment I can make is when bringing in your car for service that there is not hassles, problems, issues or frustrations dealing with people within the dealership. Paul Miller Audi has made the service experience pleasant, hassle free and leaves you feeling that you are dealing with professional and courteous people.

Orlando S

28 de ago. de 2016

My Q5 was having engine issues stalling and hesitating. I dropped it off they gave me a loaner, it took a week to find the issue but they found it and fixed it.

Howie

27 de ago. de 2016

I brought my car in for the 15000 mile service and they did an excellent job

Scott R.

26 de ago. de 2016

Highly professional and efficient. Got taken immediately with appointment And they had me quickly on my way with loaner.

ray discher

24 de ago. de 2016

I had a great service experience at Paul Miller Audi on Sat 8/20/16.I was greeted warmly by an attendant and my service rep, Mike Esposito, was professional and courteous. He explained the parameters of the scheduled service and a soft wear fix that was being done. The car was finished in the time expected and I was very pleased with the experience.

Kim

19 de ago. de 2016

great service. i enjoyed my visit. this form is a bit cumbersome as you are requesting too much information.

Paula

19 de ago. de 2016

Excellent service and professional representatives! Even though it was last minute, I was given a loaner so that I was not inconvenienced for the rest of my afternoon.

Kenpete

19 de ago. de 2016

I love the vehicle and working with David the salesman, however the dealership needs to get into the 21st century for electronic internet transactions. They push back defending a cumbersome process, however EBay makes the process much easier with regard to car buying 1600 miles away. It's an electronic age.

Itemco

18 de ago. de 2016

From start to finish a pleasant experience, that is my second time of purchasing a car from this dealership. I look forward to my third time of an equally satisfactory visit in future too.

John61

18 de ago. de 2016

I went fort a 25K service - met on-time, friendly and polite greeting, service quickly done (under 90 minutes, as promised), reasonably comfortable waiting area.

cheryl 1

17 de ago. de 2016

Great experience from the moment I walked in till I left. No pressure or salesman pitch. It was a pleasure to be spoken to honestly.

Carl

15 de ago. de 2016

Quck appointment, loaner available, fast on time service! All is good.

Lee Rios

12 de ago. de 2016

The Paul Miller Audi team did an excellent job, especially Lathsha Mapp!

Richard Mortimore

11 de ago. de 2016

Just want to say thank you to Paul Miller Audi! Bought my car from them last Saturday and it was a great experience. My salesmen name was Peter and he is co-helper that day was Steve! I appreciate all of your guys help! Will be recommending you guys to all of my friends!

Pat K

10 de ago. de 2016

Great dealership and service department. Natasha is a great service advisor.

FK

9 de ago. de 2016

10yrs and counting always great service and attention.

Marcel Saba

8 de ago. de 2016

This is my third car lease from Paul Miller. I would not get a car from any other dealer even though there is one close by me.

David Hall

8 de ago. de 2016

Just a great experience from the time I walked in the door to leaving the lot with my new vehicle later on the same day. Excellent!

unknown

5 de ago. de 2016

I was not happy with my original salesperson. He was not very friendly and very unpleasant to deal with. I felt like he did not want to sell me the car. I would have backed out of the deal if they did not take my deposit out of my bank. I did not want to deal with the salesperson and I would have rathered went to different dealer and I definitely would have considered another vehicle. I went back and dealt with other salespeople and they were just the opposite. They were pleasant and I felt more comfortable with my purchase. The receptionist could have been more welcoming. I have gone to other dealers and you are usually welcomed with friendly smiles. She was a little stiff and serious but this did not affect my rating. I just wanted to make a note of that. I gave this dealer 3 stars because I really did not want to finalize my purchase because of my experience with the staff. I changed my mind once I met the other salespeople. I would recommend this dealer because their cars are clean and well maintained. They also have good prices.

nathan sabin

4 de ago. de 2016

problem with car, was explained, reviewed option, was called when ready, price was fair, car even washed!

Robert J. Brass

4 de ago. de 2016

Brought my Audi A6 in for its 15K service.As always, it was a pleasure to deal with my service advisor, Lou Bernadino.The vehicle was ready when promised with all work completed; and, the car was washed prior to return.Loaner vehicle was excellent.

Robert Gagauf

4 de ago. de 2016

I have to say that Natasha Mapp is exceptional at her job. She is friendly, attentive, charming, knowledgeable, and went above and beyond to ensure that my car was repaired and that all my concerns were addressed. Just another reason why I like the dealership!

Matt O

1 de ago. de 2016

This is the second Audi I bought from this dealership in a year. (My first A4 was totaled) Peter Wendell was an absolute gentleman. I bought my first 2015 A4 Audi from him and bought my new 2017 A4 from him as well. I live in NYC and went to Parsippany, NJ to purchase it from his dealership.

Thomas Collins

31 de jul. de 2016

A prompt, pleasant experince start to fininsh. Inwas greeted promptly, they were expecting me and had my name on the screen. They introduced me to the person in charge of my service, Lou. He was awesome.

Susan

31 de jul. de 2016

Peter Wendell at Paul Miller Audi is the best salesperson

windeljoy

30 de jul. de 2016

I had a great experience dealing with salesperson Pam Zabitz. I purchased a new Q7. It took a week to get because apparently it's a hot car and the availability is scarce but the wait was worthwhile. Pam was so tenacious in her effort to get the car that we like and she didn't disappoint us.

Bob Beyer

29 de jul. de 2016

I just bought a new S3 from Pam the Audi Lady and it was a great experience. A nice price for my trade in and a good deal on the S3. What more can you ask for?

Andy

27 de jul. de 2016

Fantastic dealership with a superb sales team. It was a seamless process.

Audiowner

24 de jul. de 2016

Great service and appreciated receiving update on future repairs required as well as a clean car back. pportunity to improve car delivery when service complete. Nice job overall

Cbgogh

23 de jul. de 2016

Car was all prepped up when i arrived. Everything was all in order. Did not take too long. They did not try to sell EXTRAs. That is why this my second purchase from this dealership.

Carmela T. Carfora

21 de jul. de 2016

Our salesman Pete Elia was fabulous. We had been to several other dealerships and were worn out. Pete with his no nonsense approach, came up with a deal we thought was fair, and did it quickly. We felt our time was respected, he was very straight forward and effective. We appreciated that. In picking up the vehicle your business manager Michael Motasis was also excellent. He took time to go through all of the paperwork. We never felt rushed or pushed, even though we were there at closing time. Bottom line is the experience was quite good and we would definitely visit another Paul Miller dealership as our car buying needs continue in the future.

Joan Leib

19 de jul. de 2016

Good Service.If one is waiting, the wait here is not very comfortable and the snack area compared to some other dealers is sparse. Most of the time the snacks are not there.

Maureen D

18 de jul. de 2016

Leighton Kutec was very professional, polite and informative. Thank you.I

Mike

17 de jul. de 2016

Worked with Pam, she took care of us from start to finish and even after buying she has reached out to make sure everything is good and offer support if anything comes up. Very satisfied and will recommend.

Cindy Grebenstein

16 de jul. de 2016

Mike was my service rep. I have been going to Paul Miller Audi for 11 years and Mike is by far the best rep I have ever had. He explained every step!

CGreb

16 de jul. de 2016

I have been going to Paul Miller Audi for 11 years now. Mike was my new service rep. He is by far the best rep I have ever had. He explained everything and followed up. Very friendly and knowledgeable.

Keith G.

16 de jul. de 2016

It was a great experience. Dean Brauchli was great! He was very responsive and made the process very easy and pleasant. He was also very fair with the price so we walked away knowing we got a great deal!!!

Alan Jablonski

15 de jul. de 2016

Always professional, organized and courteous service by a dealership that has very sound procedures in place!

Suzanne

13 de jul. de 2016

We had a terrific experience purchasing our car from Paul Miller. David Waters wasextremely friendly and personable. We would definitely purchase a car again from PaulMiller!

Barbara Fazekas

12 de jul. de 2016

Very e say process purchasing vehicle . The sales man was enthusiastic in describing all the features in the car and options. Took us out for a demo drive with me driving and was good during negotiation. Deals hip was bright and pleasant. Everyone we encountered was great. So far love the car.

Audi Owner

12 de jul. de 2016

Always responsive. Knowledgeable staff. Excellent service.

Richard C

10 de jul. de 2016

Efficient & easy service in a first rate facility. Customer orientation.

sixstrings981

9 de jul. de 2016

Always a pleasure getting service from Paul Miller of Audi. They are always conscious of my out of pocket expenses and work with me in getting any service I need for my car. I give Natasha Mapp 5 stars because she went out of her way to help me with the warranty on my transmission. Obviously the outcome was favorable but even if it wasn't I am grateful that she made the effort on my behalf.Thanks Natasha and the team at Paul Miller Audi!Mike

Donny

9 de jul. de 2016

Best car buying experience I ever had. John was the consummate professional. He made what is normally a painful experience a pleasant one. His follow-up was impressive.

Robert DeAloe

9 de jul. de 2016

Issues with my Audi surfaced after heavy thunderstorms. Windows wouldn't work, fuel door wouldn't open nor would trunk open. Low alarm from passenger rear sounded. Very frustrating. Brought car to Paul Miller Audi. Lou Bernadino was very courteous and professional. Called later in day to discuss findings. Picked car up two days later problem fixed. Brought spare key fob and they reprogrammed that as well as part of service fee paid. Everything is good again.

jjg0530

6 de jul. de 2016

The whole experience was made easy and simple. Peter was extremely helpful and patient. I would highly recommend him to any one buying an Audi.

Heather

2 de jul. de 2016

Thanks to Cars.com, online we found Pau Miller Audi and bought a pre-owned Audi A4 on Jan 2016 with Pam. The car was belong to my husband. While he is resting after his heart surgery, I found his rear tire was leaking air. Mechanics near my home cannot find the wheel key to release the tire. It forced me to go to the dealership for help. Natasha Mapp was in the service area receiving me. I told her the flat tire situation and also mentioned while driving felt the car was shaking and wobbly for some reason (they changed all my 4 rotors)..... To make the long story short, Natasha, Matt (he took me for a road testing) and the service people fixed the car made my worry went away within two days. Believe or not, I walk out free of charge for all the work they have done!! They took responsibilities and did whatever necessary repairs for my safety and make sure we are happy with the car.. Amazing!!I have always afraid to go to a dealership but Paul Miller's experience was totally an awesome one!!! Drove that car home was so smooth, I felt like a million bucks. Thank you, Paul Miller Audi!

ccdiienno

2 de jul. de 2016

Everything was done in a friendly and professional way. Completed on time and Lou Beradino was great! Facility still beautiful and entire staff very friendly. Car came back clean with all issues fixed.Thanks

dalkawas

1 de jul. de 2016

It was an easy transaction from start to finish. Everyone was extremely helpfuil in assisting with my choice of car.I was very pleased with the service.

Howard Medow

30 de jun. de 2016

Great sales person in Peter Wendel. The dealership and experience was great, highly recommended. I will keep patronizing this brand.

rhdusaf

30 de jun. de 2016

13 AUDIS' OVER THE PAST 20 YEARS FROM PETER WENDELL AT PAUL MILLER SAYS IT ALL!! THIS DEALERSHIP IS COMPLETELY HONEST, TRUSTWORTHY AND CUSTOMER ORIENTED.

Joe

29 de jun. de 2016

Paul Miller Audi was very accommodating when it was time for my scheduled service visit. I was able to obtain an appointment and loaner vehicle in a timely fashion and found the dealership's customer service to be excellent. Very pleased with the experience.

Marguerite Giaquinta

29 de jun. de 2016

Over the ten years I have been associated with this dealership, I am always pleased with the service rendered whether major or just stopping to have a minor adjustment made. Staff very friendly.

Tom cummiskey

26 de jun. de 2016

Peter Wendell did a great job would highly recommend him

Brian R

26 de jun. de 2016

Best Buy I found anywhere. My daughters love the car. Great Ride!

B Shepard

23 de jun. de 2016

Great but pricey. Thank youMmmmmmmmmmnmmmmmmmmnnnmmmm

Long time customer

23 de jun. de 2016

I brought in my Audi A3 for a scheduled service. People there are courteous and efficient. Paper work was done quickly and I left with a brand new Audi loaner car. It only took a little over 3 hours to receive a call that the service was completed and my car was being washed. I have been with this dealership for 14 years and will stay as long as they keep up with the good service.

Kathym

23 de jun. de 2016

Good experience for first tme visit to service center. Was greeted promptly upon arrival, car was ready ten minutes earlier than promised, car was washed and sparkling. I didnt get any paperwork when I left since it was a free service, so I'm waiting to get it by mail.

Dick Millar

22 de jun. de 2016

Paul Miller and my Service Guy, Phil made sure that my service and loaner took place in a timely manner as usual. Phil gave me updates as necessary and I continue to be extremely pleased with dealership. I will definitely will go to Paul Miller for my next Audi!

Tom

22 de jun. de 2016

This is the 2nd car that I've bought through John VanOst. John is the consummate professional. He knows the product he sells, he's courteous, he has a great sense of humor, and makes the car buying process very easy. Which is why I and several of my partners buy our Audis through John.

Shah

22 de jun. de 2016

We were very happy with the Paraippany Audi Dealership.

Grec19

22 de jun. de 2016

Dealership was easy to work with, sales person Peter Elia was knowledgable and accomadating , will definitely use and recommend this dealership . Very satisfied . I used this service dept on my previous car and they performed very well

convertiblegirl

22 de jun. de 2016

Always an easy experience. Friendly people and helpful. A long time Audi owner and customer of Paul Miller....always pleased. Peter is great too. Love my Audi A5 Cabriolet.

SJM

20 de jun. de 2016

Low pressure and great service at this state of the art Audi showroom. We bypassed other dealers much closer to home at the recommendation from a friend of a friend who works in the industry. It was well worth going the extra distance for this deal and experience. Win-win.

Cars999

20 de jun. de 2016

...or leased in my lifetime for myself or immediate family. Anyways...I've been to Paul Miller Audi Service department in the past several times and they are very fair and reasonable to deal with. Lets remember its not cheap to maintain an Audi. Work was done perfectly and on time at each visit.Just got a new Audi Q7 from Leighton. Search him out it will be worth your while. Very helpful and eager to answer all questions. Plus he got me a good deal. Tiny mistake on an ordered vehicle. Really not a big deal. I think I actually like it better. Plus there was no extra cost. In life things happen. It was Leighton and the dealerships eagerness to make it right and make sure I was happy that was impressive to me.I started with the fact that this is vehicle #20 purchased or leased in past 30+ years. I have to say with no exaggeration this was really the easiest and probably most pleasant transaction ever. This is not my first Audi so I have bought from other Audi dealers. Stick with Paul Miller, it's not the way you're treated when everything goes right, it's how the dealer handles things when things don't go 100%.

Jane

19 de jun. de 2016

Service department is very quick and efficient . Would definitely recommend Paul Miller to a friend and family

Naynesh Savalia

17 de jun. de 2016

My wife and I had a wonderful experience with Paul Miller Audi in Parsippany. Our salesman, Peter Wendell was very knowledgeable and gave straight answers. We checked other Audi Dealers before we came to Paul Miller. The pricing here was very competitive and the paperwork was a quick process.

Lyle M

17 de jun. de 2016

If you want an A+ buying experience ask for Ervis 'Elvis' Allkja...he is honest, straight to the point and provided excellent service at an amazing price.

Mark Devaney

16 de jun. de 2016

Leighton was first rate. Very professional and responsive.

Jose Santos

16 de jun. de 2016

The BEST Audi Dealership for Sales/Service hands down!! Leighton in sales was by far the best sales person to deal with in my 46 years of buying cars!

Linda Guglielmo

14 de jun. de 2016

Excellent!!!! LOVE the service, excellent from start to finish

Lisa M.

12 de jun. de 2016

Fabulous sales and customer service. Effortless buying experience. I would highly recommend Paul Miller Audi.

Britt Diggory

11 de jun. de 2016

Just a 25K mile service but I did ask them to check on a low left front tire pressure warning that came on earlier in the day. They pulled a nail and plugged the tire, gratis. Fast, free Wi-Fi while I waited and the muffins aren't too bad.

Lori Alecci

8 de jun. de 2016

Great service. Easy to get a beautiful Audi loaner car. Care was washed and and cleaned inside and out before pick up. Great job Audi!!

Gloria Clausen

8 de jun. de 2016

I walked into the dealership to test drive the A4 and the A6. I met Dean who was polite, personable, and easy to talk with. He set a collaborative tone. After that visit he kept in contact via e-mail. During the week and a few e-mails we agreed upon a price. The whole experience was straight forward, and I appreciated the realistic conversations on price. Thank you Dean for helping me get into a beautiful A6

JOE MILIZIANO

6 de jun. de 2016

Thanks Lou for making this a great experience - dropped off car, got a loaner and an estimated completion time. Got a phone call and email when it was ready - before the promised time.

Keith

4 de jun. de 2016

Excellent service from the time you drive in. Car was in for 35K service. Loaner provided. All work covered by warranty.

Carbuyer

4 de jun. de 2016

Peter Wendell provides a 5 star buying experience. Paul Miller Auto Group is grade A all the way! I purchase all my vehicles from them.

Kirby King

3 de jun. de 2016

Great customer service! Auto service performed in a timely manner and vehicle was ready when promised..

Maxine

3 de jun. de 2016

This was my first service at Paul Miller. Everyone was helpful & accommodating. I was not happy with the loaner car and they got me another car even though it was very busy.

Jijunape

31 de may. de 2016

I couldn't be more satisfied with the treatment I've received from Peter Wendell at Paul Miller, from the beginning until the moment I drove away in my new Audi Q7.The professionalism. knowledge, courtesy, speed and respect were beyond my expectations.This was one of the most, if not the best, pleasant transactions I've ever done in my life buying a car.Thank you so much!!

Diane

29 de may. de 2016

Nervous buyer but so happy in the end! Salesman and manager made me feel comfortable and confident for a smooth process on a great deal for 2016 Q5!

Phyllis

28 de may. de 2016

An excellent overall experience. Anthony F. Was wonderful as well as the rest of the staff

MichaelKatz

25 de may. de 2016

John Van Ost at Paul Miller is exceptional. Very personable, knowledgeable and makes the entire process very easy. I have used him for other car purchases in the past and each time have been very pleased. Best new car buying experience, hands down.

Igor Kramers

24 de may. de 2016

It was a pleasant experience. The dealer was very helpful and knowledgeable.

Henry Herms

24 de may. de 2016

Paul Miller Audi is the best - they have top notch customer service and they are honest and straight forward!

Jennifer Reilly

23 de may. de 2016

My husband brought our Q5 in for the 15K service. He was given a loaner car which allowed him to return home and not wait for the 2 hour service. We were pleased with the service.

DS

21 de may. de 2016

Brought car in for regular service and surprised at additional issues that were found. However, Phil was very patient explaining and was not pressured to agree to all recommendations. He did a good job with follow up.

Nick D

19 de may. de 2016

As i have said on previous occasions this dealer stands alone when it comes to courtesy,professionalism and customer satisfaction

Seth W

19 de may. de 2016

Great service, pleasant atmosphere, excellent experience overall

Carmen Micklin

19 de may. de 2016

The only thing I will say I was dissatisfied was the wash that was given to my car it was a poor job on the inside..

Andreszlopez29

17 de may. de 2016

I had send emails to audi services team with questions about my car to the PaulMiller Parsipanny location, but i had not recieved no responce from them.

bubba73

16 de may. de 2016

I have been to many car dealers and Paul Miller Audi was my best experience yet. My Sales Person was Albert Chua and he was very professional and knowledgeable about the car. Overall excellent service and we were able to complete all the paperwork very quickly which was very much appreciated.

AL MONTAGNA

11 de may. de 2016

I would like to compliment Paul Miller and Philip from the service department .Could not have been happier with the repair .Excellent job done. Would highly recommend .

Cary

10 de may. de 2016

Brought my car in for a routine maintenance and the appointment was easy to set up, they serviced the car and washed it in a little over an hour. Great job!

joehasanother

10 de may. de 2016

The very professional setting was enhanced and made possible by your excellent sales professional, Peter Wendell. This purchase was not my first Audi from Paul Miller (7th) and the major reason for the repeat business is Peter. Any dealership would be lucky to have this expert.

Tim Davis

8 de may. de 2016

Service and Customer care was great. Thanks again for the effort.

Steven Kramer

5 de may. de 2016

Ysrael is excellent. Everyone is customer oriented. Peter Wendell and Michael Ortiz are outstanding!

Suzanne kleiner

4 de may. de 2016

Excellent service,very happy with Peter Wendell and his team,

Joe N

3 de may. de 2016

This is the second car I purchased from this dealer. I always had great service . The staff is very friendly and helpful. I will be back agan when I need another car. I will be a lifetime customer love my Audi. Thanks agan Paul Miller staff.

Lappl22

3 de may. de 2016

This is my second experience leasing an Audi A4 from Paul Miller. I returned because of the service and professionalism of all who work there

Mark gaw

2 de may. de 2016

Great place. Nastasha was a great customer service rep.

csm

2 de may. de 2016

I recently bought a car from this dealership with Peter Wendell assisting me. Peter was professional and courteous and made the car buying experience a pleasure. I would recommend Peter to everyone and anyone interested in buying an Audi. My only disappointment was meeting with Michael in the finance area. The hard sell on the extended warranty was a disappointment and made me second guess my purchase. Leaving Michael's office made me think that my A5 was going to fall apart after 4 years i.e. the time when the factory warrantees expire. As this is my first Audi I hope and pray this will not be the case.

sparta, janet

1 de may. de 2016

Peter is a wonderful professional who is very knowledgeable about the companies products. He gave us an excellent price. Ready to answer questions and very thoughtful!

Dean D

30 de abr. de 2016

The people at Paul Miller were very knowledgeable and friendly. I had a very easy and smooth transaction. I would recommend Paul Miller Audi

RT

29 de abr. de 2016

Great service and a good deal. Very satisfied, thanks

Fabiola and Max Bruny

29 de abr. de 2016

Great experience! Howard was amazing, attentive, friendly and professional.

mickferg

28 de abr. de 2016

After calling ahead to make an appointment to have a brake light replaced, the service department at Paul Miller Audi was able to get me in and out in under 30 minutes. What great service!

mvanaria

28 de abr. de 2016

Great customer service! Everybody asks if they can help and everyone is very nice! Service was done in a timely manner. All needs were filled to make the service as easy as possible.

Karen B

27 de abr. de 2016

Recently, my car had a significant issue about 4 weeks after a regular maintenance service. I immediately brought my car into the dealership and was offered a complimentary loaner car. After determining that the cost may be significant, the Dealer appealed to Audi Corporate, who later offered to pay for a high percentage of the charges due to a failure of one key part.I appreciate that Paul Miller Audi Management and my Customer Service representative, Israel Sanchez, went above and beyond duty to help with my situation! I highly recommend this dealership!

Forrest Brown

26 de abr. de 2016

Always accommodating and generally a short wait to schedule appts. I live an hour away and usually need a loaner, which is free, so I have zero complaints. The only comment I would make is in general, any dealer work is on the expensive side.

Janet C.

25 de abr. de 2016

Each and every visit to this dealership on Route 46 is "Fabulous". You get immediate attention and ever person employed there doesn't know what else to do for you! After I leased my Audi A4 (which I have a year now), about 3-4 weeks later, my husband leased his Audi A6! We love them. Now my husbands sister leased her Audi Q5 (truck) in January and loves it. We are a complete Audi family. Our dealer Dean Brauchli was "Awesome" and did a great job in helping all of us make quick decisions and took time to explain everything about the car. Something we never had anyplace else. Natasha in your Service Dept. is terrific also. Prompt to be sure we were happy with the services we received. Again, no other dealership offered this to us at any time.Thanks again for making us a "Happy" Audi family!!

happy2500

25 de abr. de 2016

I was very pleased with my experience. They were open to discuss pricing, functionality of the car, email conversations rather than in person initially. All very good

Doreen Moller

24 de abr. de 2016

Natasha was extremely friendly and helpful. I was very happy with experience.

Jakub Rowinski

24 de abr. de 2016

Excellent friendly service, would recommend this dealer.

John

23 de abr. de 2016

Very good communication. Max the salesman was pleasant to work with.

Utpal Raval

21 de abr. de 2016

It is a professional establishment, and I will make this place my home for all future Audi maintenance.

Roger E.

20 de abr. de 2016

My new 2016 is on warranty and came in for its first service - - the 5,000 mile. No additional problems identified on this first trip in (perhaps not surprising given how new it is). The service rep was friendly and efficient at 7:30 in the morning. My wait was short and the waiting area comfortable.

skieratAudi

19 de abr. de 2016

Peter was a pleasure to work with and kept me in the loop every step of the way, as I had to order my car to get the color i wanted.

bill friedberg

18 de abr. de 2016

wow. THis is the first time that you've made the process painful. I have to write something that is at least fifty letters long. I'm not doing this again................................................................................................................................................................................

terp330

17 de abr. de 2016

Most customer service oriented dealership I've ever experienced. Everybody asks if they can help. Recent service handled quickly and professionally. Even manager of service department helped check me in.

Demi-Hellas

16 de abr. de 2016

Both the Service dept. and the Sales dept. were thorough, professional and customer-friendly...The Service dept. replaced my remote battery. Impressed with their friendliness I asked for a sales rep, told him what I was looking for and within the hour I agreed to a trade in.

steve and joyce

13 de abr. de 2016

we only lease our cars from paul miller audi because of eric shiffman. he is a pleasure to deal with and his knowledge attentiveness nd honesty is fantastic

Audicabriolover

13 de abr. de 2016

Paul Miller Audi provided excellent information, service, and advice from my initial visit until I received my new car, and subsequently. I honestly cannot think of any point at which they fell short of the mark, or I would've asked them to do something else or something in addition. They are truly first rate.

Chris

12 de abr. de 2016

I went to get my car key batterie replaced and synced with my car. The service was expeditious and the representative was pleasant.

Bob Dennerlein

12 de abr. de 2016

Very good experience. Process is seamless and the loaner car was available right away. Employees are courteous and helpful.

K. Danias

12 de abr. de 2016

I always have a great service experience at Paul Miller Audi.

Randy Freeman

11 de abr. de 2016

Natasha was wonderfully helpful. Everything done quickly and to my satisfaction.

Ken Pokrowski

10 de abr. de 2016

The process for getting a loaner car could be better streamlined.

Ken731

10 de abr. de 2016

NatashA was very friendly and professional and I appreciated her prompt follow-up when my car was ready. Having. Loan car was very convenient. Thank you.

RR

6 de abr. de 2016

My experience was incredible and the service handle with professionalism from the initial telephone call until I left.

MC

6 de abr. de 2016

At Paul Miller Audi, the service department is excellent in every way.

Kim

6 de abr. de 2016

The waiting area was painfully cold. Other than that I have no complaints.

Sandy Elkin

1 de abr. de 2016

everything has gone smoothly since I purchased the car.

Fraulein

31 de mar. de 2016

I brought my Q5 in for its 45K service and the entire process went very smoothly, thanks to Lou on the service desk. We bought the car used from Paul Miller Audi and have good experiences so far with their service department.

Gail Matteo

31 de mar. de 2016

Everyone, from the time you enter the building, to the time you leave, is courteous and helpful. My account rep (Lou) always go far and beyond to see that I am satisfied and, if necessary, notified of what is going on with my auto.You offer 5 stars; I offer 6!

Elle

30 de mar. de 2016

Very satisfied with the car i've got , the 2016 Audi Q5, the features i' m looking for is in the car i got #lovemyAudi

Senk

30 de mar. de 2016

I bought a pre owned certified car. I am very satisfied with the whole process. The sales person was excellent. No haggling. Very professional Sales force.

Dan

28 de mar. de 2016

Excellent car dealer in all aspects of sales and service.

Randy

28 de mar. de 2016

Service manager, Natasha was very helpful / informative during my maintenance appointment.

John Fiscina

28 de mar. de 2016

My wife and I felt very comfortable with the entire process.

Al

27 de mar. de 2016

Salesperson Peter Wendell is honest, thorough and easy-to-deal with

mcapo1964

26 de mar. de 2016

As far as buying a car goes, this is as good as it gets. Fantastic sales job by John Reager and Michael in Finance top notch. The buying experience matches the car; superb!

Louis Russo

25 de mar. de 2016

My A6 right front was making a whining sound. Brought the car in and the problem was diagnosed as a bad wheel bearing. Car was fixed that day and was covered under warranty. Car is back to new with 67k on her

Bobby B

25 de mar. de 2016

This facility treats you like family and family takes care of family. I always leave here with a smile and happy knowing the top technicians and staff have given me and my car the best of everything.

Laurie

24 de mar. de 2016

This was an enjoyable experience, We had a very straight forward transaction, along with honest communication throughout the process. The most relaxed visit we have ever had leasing a car dealership! Looking forward to doing business in the future.Thank you. Laurie Fetten

Maddalena Zacchia

24 de mar. de 2016

My salesman, Suliman Marshall was great. He was friendly, approachable and it was a pleasure to do business with him. The Financial person (can't remember name) was also very nice and friendly. My only disappointment was the finance rate was not discussed up front. I was surprised when I got home to see how high of an interest rate I was being charged.

Steve K.

24 de mar. de 2016

Paul Miller's service has always great. Ysrael, my service lead, has been really helpful and is attentive to returning my calls and explaining the service. I've bought two cars from Paul Miller and will continue to do so in the future.

Drew30

20 de mar. de 2016

It's refreshing to work with a salesman who treats people the way Peter does. By far the most professional, knowledgeable and helpful car salesman I have ever worked with.

Satisfied beyond the norm!

18 de mar. de 2016

From the minute you pull and see your name on the monitor, the valet greeting, and Lou taking care of my service and some other issues with 2 of my rims. He contacted the insurance company, opened the claim and got them taken care of the same day. He is truly a great service adviser and so customer friendly. He has been at the dealership since my leasing my first A4 to my third one this year. He is just great! My salesman and sales manager both recognized me and gave me a big hello as well. Just a great dealership 360 degrees. Don't change a thing!

Margarita

17 de mar. de 2016

Very professional,!! it my first service for new car, very please. I were in and out. Thanks

Ed c

17 de mar. de 2016

vip service every step of the way The staff was quick and very friendly

T Cohen

15 de mar. de 2016

Sales person was very attentive and knowledgeable.Showroom was clean ,comfortable and decorated well.No high pressure tactics were used in the sale.Everyone from receptionist ,salesperson and finance office were very professionalMy car purchase experience was very satisfying

tina

14 de mar. de 2016

Lou is always very curtious and professional. Service is done in a timely manner.

Toni Petreski

14 de mar. de 2016

The entire staff is welcoming, friendly and knowledgeable. I felt like the sales rep was an old friend. The manager worked hard to help me get the exact vehicle I wanted. The finance guy was amazing. He was exceptionally knowledgeable on the different finance options. I would up leaving there very happy.Thank you all very much..

Dave

13 de mar. de 2016

I came in for a 25,000 mile service. Service was fast, efficient, and friendly. Loaner vehicle was available and also very good. Would certainly use them again

Lothar

13 de mar. de 2016

They treated my needs as if I was royalty. From start to finish they wowed me.

Soheir

13 de mar. de 2016

Best service i ever received... Very professional and courteous... They were accommodating

Kristyn

12 de mar. de 2016

My service representative Natasha was very knowledgable and honest, everything was taken care of quickly, the credit card systems were down but they were still able to process the transaction immediately it was a good experience.

Ann

12 de mar. de 2016

Always, the best especially when you have the best salesman in the country behind you.

Kenneth Trimmer

11 de mar. de 2016

It is alway a very pleasant and rewarding experience dealing with Paul Miller Audi/Porsche and Honda. We have purchased 2 Audi's and a Honda and leased a Porsche from Paul Miller, and are compleatly satisfied with the way their sales people dealt with us. Whenever we need the cars serviced their service personnel are pleasant, accommodating and professional. We always recommend Paul Miller to people who are looking for a new or used car because we feel confident that they will be very satisfied with the way they are treated and with the end result.

Robert Woebse

11 de mar. de 2016

I was completely satisfied and comfortable purchasing my newA3 from Anthony Freda at Paul Miller Audi. He was so professional and went over everything I needed help with.

Sarah

10 de mar. de 2016

When shopping for a new car, I found a coupon on a website that offered a "Price Promise", for the exact car, (same color, technology package and several added on options), for almost $1500.00 less than the quoted by the dealership which I had already placed an order for. When I presented the coupon, even though it had expired a few days, they accepted it no problem. The dealership closed most days at 6pm. I had trouble getting there before 5pm, often showing up, 5:30, 5:15, but instead of trying to get me out fast, so they could leave at the end of thier shift, they stayed long after closing time, until all my questions were answered. I only have owned my car for a week, and am still trying to learn some of the features, I have called twice and each time if, the sales person I worked with was unavailable, they would connect me to the sales manager who has been really helpful. All this when I bought the car in cash, so you'd think they already have the money, they don't need to bother with me, but so far that has not been the case.

Robert Woebse

10 de mar. de 2016

I went into Paul Miller Audi with my family to trade in my car and lease a new A3. Anthony Fredahelped me with everything and I left feeling great about my purchase and my experience there. I will definitely always recomend him and Paul Miller.

Barb

10 de mar. de 2016

Once again my experience with the service department, as well as my service advisor,Lou was a pleasure. Having 7 vehicles , I experience several different service departments and Paul Miller Audi is by far my favorite. Both Sales & ServiceStaff are pleasant & knowledgeable of the Audi brand.

Dorothy Carter

10 de mar. de 2016

Always a pleasure to deal with the Service Dept. when my service cks are due.

rhoda0821

9 de mar. de 2016

I have been driving an Audi for at least the last 18 years with cars leased through Paul Miller.I have always believed that I have been given all details that I needed to know before I committed to my new Audi lease. Leasing a car from Peter Wendell - my salesman at Paul Miller - has always been a most easy and pleasant experience. I look forward to having a wonderful 3 year experience with my 2016 Audi.

Sona S.

9 de mar. de 2016

Hi, Peter Wendell is an absolute delight to work with. He is not only highly knowledgeable of the Audi brand and it's vehicles (Q5 is what i purchased), but he is a genuinely caring salesman. He guided me and advised me through the entire buying process. On the day I picked up the vehicle, he provided a complete walk-through of my vehicle, with patience and clarity. He even transported contents of my trade-in into my new vehicle - by no means does any car dealership need to do that - Peter did!In summation, I do not view Peter as just my car salesman, but as the 'go-to' person for any questions I may have about my Q5. I would refer my friends and family to Peter anytime!Sona S.

ADM

9 de mar. de 2016

Great process, fair price. Very easy to work with and made the entire buying process simple.

LORRAINE GRARDI

9 de mar. de 2016

AS ALWAYS I HAVE BEEN VERY PLEASED WITH ALL MY PURCHASES AND SERVICE OF SAME. ALL MEMERS OF THE PAULMILLER STAFF ARE VERY POLITE AND KNOWLEDGEABLE OF THEIR PRODUCTS AND SERVICE OF SAME.

Jaimie

9 de mar. de 2016

Paul Miller audi is amazing. Everyone there is courteous, knowledgeable and completely engaged with proper customer service.

Hung

9 de mar. de 2016

Great faculties. Great customer service. Quality work.

Brittany P Roman

8 de mar. de 2016

Amazing working Peter Windell. He increadably knowledgeable, extremely accomidating and an overall nice man. Everyone at the dealership makes the buying process seamless and stress free. I would recommend this dealership and Peter 1,000%!

riflo

8 de mar. de 2016

Bad experience. Costumer service was non informative and did not answer any of my questions.

corstone5

29 de feb. de 2016

Dean was the only salesperson who followed up with me as I researched lease options for the A3. We negotiated everything over the phone and the time in the dealership was spent going over the features of the vehicle. Michael in the finance dept was straightforward and made that aspect of the lease very easy. Dean folIowed up with me after I picked up the A3 to make me aware of his availability should I have any questions. I would definitely recommend anyone in the market for an Audi to visit Paul Miller and see Dean.

Audi2013

29 de feb. de 2016

I brought my car in for a routine service while also noting what appeared to be a slow leak in one of my tires. Upon inspection, Lou noted that there was actually a bubble on the tire along the inside rim - which would not have been visible to me. When informed that I had tire insurance through Paul Miller, Lou's response was "Okay. I'll take care of everything." And he did. Overall service - including providing me with a loaner car - was very smooth and professional. This has been a consistent theme over my 12 year relationship with Paul Miller Audi and that - along with the great personal service provided by your sales associate, John VanOst, will keep me coming back.

Rich Moore

28 de feb. de 2016

Very easy to make an appointment for service! I received an Email confirmation of the appointment and the team was ready the moment I arrived. I purchased weather matts and they installed them for me.

Lroberts

26 de feb. de 2016

The customer care at Paul Miller is always top notch. I recommend this dealer to purchase, lease and service your vehicle. The entire staff is great.

kitty,2002

26 de feb. de 2016

The staff at Paul Miller very courteous. They keep you updated on what's happening with your vehicle.Two things I must comment on:l. Telling me that a fuel tank needs replacing because of the gas used is not something I accept. The car is new and not even a year old. The gas I use is premium.2. I find it very tacky for a high end dealership to give loaner vehicles with your name and numbers in big letters written all over the back of the vehicle. I have had loaner vehicles from other dealerships and never had that issue. Its just as I said before, tacky.

Mike Rivas

25 de feb. de 2016

Lou is the best I really appreciate how he looks after my vehicles. I want to buy my next vehicle from him and NOT a salesperson.

Dennis O'Kefe

25 de feb. de 2016

Purchased new car, did not have service aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Audi

24 de feb. de 2016

It was our third experience with Paul Miller Audi and once again it was a pleasure to deal with Pam Zabtiz, with her excellent service and politeness.

Samuel Reed

24 de feb. de 2016

Great process. No muss, no fuss. Everything was handled quickly and as agreed upon. This is my third Audi from Paul Miller and it's the reason I keep coming back to Audi and Paul Miller. My salesman David was very thorough explaining the process and features of my new car.

Trish

23 de feb. de 2016

Flavio is a fair and informative service manager. He makes the service visits smooth and work is is done in a timely matter.

nanab1213

19 de feb. de 2016

I was in and out and provided with a ride to where I needed to go. Great service. Vehicle was complete in a couple hours.

Al G.

18 de feb. de 2016

LIke most people taking my car into the dealer for service or repairs is always a cause for anxiety. But this dealer has surprised me each time I deal with the service dept. They are honest and the process is always hassle free.

Tara McEntee

18 de feb. de 2016

Service representative was extremely professional, polite and helpful. Always a positive experience at Paul Miller Audi!

tracyarra13

17 de feb. de 2016

It was an easy appointment to make, and then the service appointment itself was so easy and fast. The service and staff were very frienndly and helpful.

A4 6 Speed lover

17 de feb. de 2016

Lou Berardino is the best. He will help you with anything he can. Their facilities are immaculate and if you are waiting for your car they can't make you more comfortable. Most times I prefer a loaner car and there is never a problem. Thank you Lou!

Anewman59

15 de feb. de 2016

Very, very good. From setting up the appointment to picking up the Car, including the loaner, the service was impeccable. I highly recommend Paul Miller Audi. .

Judi

15 de feb. de 2016

I took my car in for service due to a problem I was having with my remote key. I did not have an appointment but the service department, even though they were extremely business, agreed to service the car. I received excellent customer service from Ysrael who was very professional and polite.

Stacey C

15 de feb. de 2016

Natasha in Service is the best! On the ball and always makes sure I knew what was happening with the car.

Audia3

13 de feb. de 2016

I was looking at few dealers and and Pam and anothony made the experience easy and enjoyable I love my new Audi and I call Pam every time I have a question about the car and she always answers

richard M

13 de feb. de 2016

excellent service experience, car returned when promised. clean and inviting service area!

kylesilver

8 de feb. de 2016

I initially brought my car in for an oil change and explained that I was also having issue with the car alarm. After 20 minutes or so, Natasha Mapp, my service point person informed that they were keeping the car because the car alarm would not shut off. They gave me a loaner car right away, and that was very helpful. Natasha communicated with me each day to explain what was going on and that they finally detected the issue. I was very impressed with her communication and the diligence of the service department to troubleshoot the problem. I had previously brought the car into another location and they claimed to have fixed the problem. When I called them back to let them know that I was having the same issue, they were less than helpful.I appreciate all aspects of how the staff at Paul Miller Audi handled my car.

Shannen

7 de feb. de 2016

Went in looking for a used car with a specific relatively low budget. I got something way above what I was expecting. The car was in prestige condition with no problems besides a rip in the back seat which Paul Miller Audi reupholstered for me with no cost to me. Dean was great with customer service, showed me every detail to taking care of the car and explained every button to me.

Jorge

7 de feb. de 2016

Employees are very friendly, clearly explained what was being done and it was done in the time they told me

auto201

6 de feb. de 2016

This is my third Audi with Paul Miller. Peter Wendell has been my sales person for all my vehicles and has followed with my yearly service. He makes this the easiest thing possible. He does not miss any item I mentioned. My car is picked up and delivered, usually the same day. The service staff is easy to reach and knowledgable about my car. I have and will continue to recommend this dealer and my salesman. what a pleasure to find competent people to deal with. Thank you all!!!

Allan May

4 de feb. de 2016

I was in and out in an hour and a half, which is acceptable. Lou was very friendly, and kept me apprised of progress. Also, got to visit with John Van Ost, who sold me my car.

Steven

3 de feb. de 2016

Ysrael Sanchez, Peter Wendell, and Michael Ortiz are fabulous!

Rahel Geraghty

3 de feb. de 2016

Service was satisfying! Customer service was great.

Jan Barkley

2 de feb. de 2016

Praise for John Regan - integrity, service, one of the best.

jrbnab

1 de feb. de 2016

Excellent service, very helpful. I was able to wait while the work was being done and enjoyed a cup of coffee in the nice waiting area. Thank you.

Gary

30 de ene. de 2016

Took me in for service without hesitation when my car said there was no oil pressure and could not drive it. They had a loaner car ready or me was a smooth process. Very much appreciated. One day turn around was great.

ROBROY

29 de ene. de 2016

John Van Ost is the Best! I had to say goodbye to my A-8L after 15 years of excellent service. I had limited time to find a replacement. John was able to find a car acceptable put the paper work thru and deliver the car in 24 hours! You may find this interesting. John is the same sales person who sold me the A-8 15 years ago!Bob Balzer

Smitty

24 de ene. de 2016

I would like to shout out to David for his excellent customer service. It is nice to know their are reputable car dealers still in existence . It is hard to trust someone you don't know and buy a car you haven't seen. But David made it a easy choice for me. He answered every question as if he was buying the car. Details good and bad. Pics of everything. And when I got the car it was better than I expected. GREAT job to David and Paul Miller Audi... Thanks again for a outstanding car buying experience!! Steven Smith

Rich Moore

22 de ene. de 2016

It was a pleasure to deal with Nick Moy and the rest of the team at Paul Miller Audi, I will be a returning customer!

askdmd

17 de ene. de 2016

Buying a new car from Paul Miller Audi is always a great experience! We always enjoy working with our salesman, Peter Wendell and his assistant, Michael, as well as Michael Sawieljew, the Finance Manager. Their commitment and dedication to their customers is second to none.

Ei'sAudi

14 de ene. de 2016

Took me on time . Natasha was friendly and helpful and car was ready when they said. Liked the free car wash and speedy on time service

David Feldman

13 de ene. de 2016

My visit to the dealership service department went very well. I was completely satisfied with the service.

joman

12 de ene. de 2016

I brought mint 10 year old A4 Convertible in for service because of an unusual vibration. My service advisor Lou Berardino selected the mechanic and sent me out with him to test drive for the noise. After several miles of nothing, just a perfect ride, the suggestion was to bring it in without an appointment the next time it happened. That seemed reasonable. So we stopped and informed Lou. However, Lou said that we should look at it now just to be sure. Sound advice from a knowledgeable advisor because it was found that a potentially dangerous situation existed with both front axles bad. He refused to let me drive it home while we waited for the parts to come in. A loaner car was provided to insure my safety and convenience.I've been taking my car here for years which will probably make it last another 10 years. I can't say enough about Lou who over the years has provided an expectation of excellence that has never disappointed.Credit also goes to GM Thom Rocky who has the insight to hire and keep only the best people to service our cars, and to Kelly whose friendly smile and courteous manner seems to make parting with some of my money a pleasant experience.Thank you.

Shirley Pettiford

12 de ene. de 2016

My review is that everything that was done was extremely satisfactory. I will give Paul Miller Audi an excellent rating!

LAS

11 de ene. de 2016

Paul Miller Audi on Route 46 in Parsippany is superb. You never feel like your only a number when you are there as they go above and beyond to make sure you feel like your a part of the Audi family.

Evelino A Ruibal

10 de ene. de 2016

Dropped off my car for detailing. The job as completed met or exceeded my expectations.

Evelyn

9 de ene. de 2016

My engine light came on so I brought it in. Xenia Haines was exceptional! Coutesy car was good, service was great. I just wish they could have washed my car

jim mcnichol

8 de ene. de 2016

,Would highly recommend the dealership. This is my fourth car with them.

Joe Roth

8 de ene. de 2016

Quality and service. A very strong organization. Always treated well. The service department is top notch and personnel are excellent. My sales rep, Pam Zabitz, always looks out for my best interest.

Beth Owens

8 de ene. de 2016

The sales person Sul was very friendly and knowledgeable. He took me on 2 test rides and provided a nice overview of the car. For the buying process he stated my options clearly. The next day Sul and the manager worked to get me the miles I was looking for and the price.The finance person walked me through the purchase and the extra options and it was very clear and helpful.The overall experience was great.

David Leonard

7 de ene. de 2016

Great service and great work done. Love these guys!

Bgrotyohann

6 de ene. de 2016

Excellent experience start to finish. Very professional and knowledgable staff. Highly recommend to anyone interested in buying an Audi or simply looking to learn more about them.

G E R

6 de ene. de 2016

Have visited MANY times for service over the years, and with the most recent addition to the service experience for me at least (Xenia Haines) completely elevated and turned a mostly negative experience into a pleasant one. Good customer service is what makes ALL the difference and in any industry, and keeps the best, THE BEST. Thank you for the addition of Xenia to the Paul Miller Audi team.

FRAULEIN

6 de ene. de 2016

Our issue was satisfactorily addressed. We are waiting for a part to come in, so I can't comment on that service yet.

Dennis

5 de ene. de 2016

I have had several Audi's and Peter Wendell is solely responsible for that. He is very knowledgeable, extremely customer focused, and always delivers on whatever he promised!Class Act!!!!!Honestly without him I might have switched car manufacturer!

Debrarnmsw

3 de ene. de 2016

Easy purchase. Great car. Previous experiences have not compared to my Paul miller experience. John and Don were great. I was updating my older car and hope this lives up to my expectations

J Orlando

2 de ene. de 2016

The internet station was not working. The service adviser was professional. My vehicle was delivered at the time promised.

Wayne

1 de ene. de 2016

Just had my 5,000 mile service. The service department is excellent. I was updated with status. The waiting area is very nice and comfortable

Ellen Mueller

1 de ene. de 2016

My husband has been buying Audi's for years from Paul Miller Audi and he has always been very happy with the dealership and especially dealing with Peter Wendell. I wanted a nice car and so my first thought was of Paul Miller Audi and Peter Wendell. It was well worth my trip from Sparta to your showroom to meet with Peter. He is excellent to deal with and I am very happy with my purchase of the 2016 Q3.

fscoopo

31 de dic. de 2015

I took my car in for a 35,000 service. Lou Berardino did an outstanding job addressing my questions and concerns. I was given an Audi Q7 loaner which was quite nice. My car was ready earlier than promised. It was a great experience from driving in to driving out

blholmes

30 de dic. de 2015

My new Q3 was ordered and delivered within one month. John Van Ost found the car I was looking for and kept me informed every step of the way as to when it would be delivered. This is the 4th or 5th car I've purchased from Paul Miller Audi and John has made each experience enjoyable every time.

Grace Garinger

30 de dic. de 2015

I was very pleased with my sales person Dave Waters. He was patient, honest, and helpful. I would recommend this dealership and David if one is looking to buy a car. This is my first Audi and so far I am very pleased with my experience with this particular dealership.

Mary Ann Paul

28 de dic. de 2015

Great experience at Paul Miller Audi. Our sales person Pam was wonderful, very knowledgeable, patient and thorough. Pam went out of her way to make sure we were pleased with our purchases which were two brand new beautiful Audis, an A6 and an A8.

DOMINICK PAUL

26 de dic. de 2015

PAUL MILLER IS A GOOD DEALERPAM THE SALESPERSON THAT HANDLED OUR PURCHASE WAS GREATSHE MADE OUR PURCHASE A VERY PLEASANT EXPERIENCE

Carole Sobiechowski

26 de dic. de 2015

Dean was a very accommodating professional salesman. It was a pleasure to deal with him.

GDT

25 de dic. de 2015

The service department is fantastic--prompt, attentive and competent.

Emendoza

22 de dic. de 2015

I have nothing bad to say about Paul Miller Audi. From the minute I stepped in the door to the minute I left, the staff, techs, and service, were exceptional! Overall experience was a 10!

tbtb1705

21 de dic. de 2015

Very disappointed with the used BMW i bought! The "Check Engine" light turned on 2 days after i bought the car. I understand the car was sold to me AS IS but the dealer should be honest with me about the condition of the car. According to many mechanics i have talked to, the dealer must have reset the "Check Engine" light before they sold the car to me and it took awhile to come back on. I went back and forth to the dealer but they refused to fix the car for me because they knew it would cost them a lot to fix it. I was really mad when they told me that buying a used car from them is like gambling. I didn't come to them to gamble! I paid for something that should work and worth the money i spent. Remember, i bought the car from Paul Miller Audi dealership not from anybody from the corners because i thought i would be able to get a decent used car but what a disappointment! I paid $12000 for the car and it didn't even pass inspection. I went to their BMW dealer to have the BMW tech ran the diagnose and he told me "what a shame". He gave me an estimate and it was $2500 to fix the car because the engine was messed up before the car was sold to me. I would never recommend this place to any of my clients, my family members, and my friends. Their Used Car lot is a Junk Yard so be careful!!

FRAULEIN

21 de dic. de 2015

Our salesman was great at working with us to finalize negotiations on a pre-owned Q5 and he has been very patient and helpful with any questions we have had after purchase.

Alisa Taulor and Ron Hutchinson

20 de dic. de 2015

Xenia, in charge of our service was fantastic. Everything was documented and checked. The most professional service I've ever had. We are new to the area and she even emailed us directions. We were completely impressed.

Ed Davies

19 de dic. de 2015

The service reprsentative did an excellent job communicating between the autbody repair shop and the insurance company to expidite the repair.

mike12345

18 de dic. de 2015

Service Department has always been a very positive experience. I have 110k miles 2009 A4 and will only bring my A4 to Paul Miller for service. I really enjoy my audi.

NorthJerseyAudiOwner

18 de dic. de 2015

I've been to your service center on numerous occasion's. Car was received well and loaner provided with ease. No problems. I also appreciate the dealership working with me on the cost of the repair items. My only complaint is that it shouldn't take nearly 15 mins to get my car back to me, after I've paid and then have to check to see if the service interval had been reset...which it had not been. Thus, that took another 20 minutes to get that handled. The customer person I dealt with, Xenia, is very professional and did sort out the service interval reminder right away, however, when you receive a text saying your car is ready, it should be ready. I should leave the dealership knowing that all issues have been settled and reminders set properly for my next date/mileage of service.

Kinny Landrum

17 de dic. de 2015

I called from out of town requesting service history information on a 2001 Audi TT Quattro. Kelly the cashier was most helpful in getting me the information I requested. The local dealership in TN would not help. Thank you Kelly for providing me with excellent service and faxing me the information I requested.

Audi4

16 de dic. de 2015

This location provides excellent service in the service area and sales team. The sales team worked with us to get us the best price on a new Audi quickly without wasting any time. Very professional and knew all the answers regarding the car.

Reganjeff

16 de dic. de 2015

Great service. Got in and out quickfriendly staff all around. Gave me lots of great information to make a quality decisionnothing else to say at this time

Marc Johnson

15 de dic. de 2015

Superior Customer Service and attention to detail. Get it done and get it right the first time.

Craig Dixon

10 de dic. de 2015

Amazing sales staff. World class experience. From test drive to finance treated with upmost integrity

Trish Duffy

9 de dic. de 2015

Excellent ! Friendly, professional and well informed. Pleasantly surprised by how comfortable it was waiting for service! I will certainly return again and again and again.

Artgirl1

9 de dic. de 2015

Lou Bernardino is an incredible service advisor. He always treats me as if I'm his only customer. ...makes sure the work gets done quickly... and follows through all the time.

Ginger

9 de dic. de 2015

This is the fifth Audi I have purchased from Paul Miller. The main reason is because of the confidence I have in Peter Wendell. In all honesty, if I had not received the comfort level from him, I would have gone elsewhere. He is, without a doubt, the most intelligent and professional sales person with whom I have ever dealt.

Rob

9 de dic. de 2015

We have purchased many cars from Paul Miller and would not consider going anywhere else. Also, Peter Wendell is a quality sales person who not only knows the product he's selling but the people he is selling to.

Virgil

7 de dic. de 2015

Took my Audio in for a 75k servicing. Repairs were conducted in a timely manner, car was washed, not sure what soap they use but the car looked new. There were some hiccups but I was told to bring the car in and the issues will benjoy reconciled.

BM

6 de dic. de 2015

Xenia was great with her customer service. Very happy!

GSRedish

5 de dic. de 2015

We have leased many many cars from Peter since late 1990s and it is pleasure dealing with him if we could vote him 6 stars we would do so

Linda Yaniro Ponzek

5 de dic. de 2015

Everyone that I dealt with was kind and patient in answering my many questions.I left feeling grateful that I had bought my car at this dealership, and that it was worth coming the distance to have my car serviced here.

tony pattanayak

3 de dic. de 2015

I have been coming for years. My service manager Lou and the team at Paul Miller do a great job in keeping my Audi S4 running great. They have been helpful with loner cars, have a very clean and modern facility and most importantly do a great job at a reasonable (for a dealer) cost. (In fact for my oil changes I paying less here then the local quick lubes). Paul miller also races Audis so I don't feel bad that I have my car partly modified.

Hossur Srikantan

1 de dic. de 2015

Need to provide better transparency and breakdown on cost details. Currently it's very confusing and unclear

Jaimie

1 de dic. de 2015

This is the 2nd car I have gotten from Paul Miller Audi. Both times the staff there made me feel important making the transaction feel very real and no nonsense. My sales person, Peter Elia, knew exactly the car for me and he helped make my transaction a smooth ride.

Roger Setya

30 de nov. de 2015

Good job done. Yisreal was my service technician. He was very courteous. He took care of my car which had engine light coming off & on & was driving very rough. I also got my regular service done too. He gave me price prior to starting work. Work was accomplished within a few hours & I was able to pick up my car & return the loaner on the same day.

Wayne

29 de nov. de 2015

Thanks to Dave Waters and Eric Schiffman for the best Audi car buying experience. It was a pleasure doing business with them. The Q5 is a great vehicle.

Vinnie zurawski

28 de nov. de 2015

Pam zabitz is awesome, she was so helpful and patient thru out the buying process. I will defiantly be buying my next cm car from her. Anyone I know interested in a new car I will be telling them to call her.

Xx

26 de nov. de 2015

Most professional straight forward and honest dealership. No games.

Kaitlyn

24 de nov. de 2015

Sulliman Marshall was the best sales guy! Didn't feel pressured from him like your typical "car salesman." He made me feel like comfortable and confident in my decision. Super patient, very kind, and he knows his stuff. Highly recommend making an appointment with him. The entire staff at Paul Miller Audi makes you feel like you are a part of their "family." Great dealership.

tianyuw2008

23 de nov. de 2015

Really appreciate that Xenia saved me a loaner car for me. Also helped me replace the tow hook cover. Thanks for the free gift from Paul Miller Audi!

Kevin Woodside

22 de nov. de 2015

Prompt, all staff were very attentive throughout the shop.

dalldian

20 de nov. de 2015

overall a good experience....very attentive...have followed up with emails to make sure that we are satisfied...

J Chiappelone

18 de nov. de 2015

Outstanding service and service advisor. Really wanted to submit my review with just the above comment ! Would not take the comments.I really don't know why more words are necessary to explain the professional service and advisor at the dealership.

John

18 de nov. de 2015

Service appointment was handled professionally and quickly throughout the process, from check-in to check-out with attention to detail. Such superior auto service is a pleasure to be a part of and results in an excellent driving experience in a well-maintianed car. Thank you Xenia Haines, Service Consultant, and B. Habib, Certified Technician.

pavloutm

18 de nov. de 2015

I am a repeat customer and the process could not be any smoother. I go out of my way to go that dealership because they do it so well

John Arnott

15 de nov. de 2015

Parts had to be ordered for my repair and I will be back to complete the repair once the parts are in.My only concern is the price of the repair. I feel it is too expensive!

Ken

14 de nov. de 2015

Had a flat tire so I came into the service department without an appointment. 45 minutes later, I had a new tire mounted, the spare returned to the trunk and a free car wash. Great service.

stegel

13 de nov. de 2015

Very courteous and friendly stuff.Satisfied with repair performed on my Audi 8L. Car was washed and the loaner I received was very nice and clean.

Ernie Fronzuto

12 de nov. de 2015

Overall, a very good experience from both the Sales and Service Departments.

Philip Lutz

11 de nov. de 2015

The audi dealership is the best of all your dealerships that I have dealt with in the Paul Miller Company. From my salesman who was very knowledgable, courteous and a gentleman. Mike in finance was excellent, fully explained the entire procedure and made it easy.When I took the car back for the plates , the receptionist was very polite, the young guy that put the plates on was excellent, as well as the service advisor. The mechanic who checked out the car and changed the fuse for me went out of his way to be helpful and explained the problem and instructed me on how I can remedy if it occurs again.It seems things have changed at the paul miller dealerships!! I was quite surprised and impressed!!

Wayne D

9 de nov. de 2015

Clean, organized and professional service. Flavio was my service contact. He was knowledgable and provided excellent service. Explained in detail the process pre, during and when all was completed. Just a well organized service call. Was offered a courtesy car which was great. Waited for service onsite projected at 3 hours and as very close to this expected time.

gregg

9 de nov. de 2015

very good service, nice facility. People are helpful

Debbie

9 de nov. de 2015

Lou at PMA was very helpful and professional. Found the problem quickly and car is back to normal.

mg123

9 de nov. de 2015

Oil change was quick and they provided me of an evaluation of what was needed on the car with pricing and no pressure to get it performed immediately.

Ben Rosenberg

7 de nov. de 2015

I've purchased many cars at Paul Miller and they make the buying experience very easy.

Ellen Schmitt

6 de nov. de 2015

Xenia was the best service representative I have had at this dealership.

cass1

4 de nov. de 2015

purchased a 2015 A3 couldn't be happier with the car or the sales person Don. Very helpful and quickly got everything done. Salesperson was very patient and took the time to help me learn my new Audi. Highly recommend.

John H

3 de nov. de 2015

Flavio Fandino was very helpful. First time to dealership

Craig

2 de nov. de 2015

I purchased my first Audi at Paul Miller five years ago. During the past four years I have purchased two additional cars. The entire staff is professional, fair and honest. They have earned my business

Alexander

2 de nov. de 2015

Satisfied with the speed, accuracy and time it took to purchase the car. Great follow up from the entire team over there, specifically the service manager Paul.

Satisfied Customer

2 de nov. de 2015

Peter was fantastic and extremely helpful. I would definitely recommend this dealership to anyone else looking to buy a new Audi.

Devon Halkyard

1 de nov. de 2015

35,000 mile Service Appointment. Very professional and addressed all my concerns. Service took less time than expected.

DonnaB

1 de nov. de 2015

Consistently efficient service. Cars always available as loaners. No surprises. Very friendly staff. Waiting room comfortable with snacks and drinks available.

Richard Collins

30 de oct. de 2015

Made everything simple and professional. Nice job!

Tom

30 de oct. de 2015

Paul Miller Audi continues to excel at the very highest level of customer service in all facets of their operation. Three leases ago I left another Audi dealer because of poor customer service. I've been very pleased with Paul Audi. Keep up the good work!!

LisaO_NJ

29 de oct. de 2015

Excellent experience purchasing a 2016 Audi A4 from Pete at Paul Miller Audi. Pete is very professional and knowledgeable, took the time to understand what I was looking for, and put together a fantastic deal for me. This is my third Audi since 1996 - all purchased from Paul Miller Audi. I highly recommend this dealership for their hassle free sales approach, their excellent service department and their quality products.

Tom

28 de oct. de 2015

Excellent sales representative. Very knowledgable about the Audi brand and has a wonderful low key approach. This our third lease from this dealership and this sales representative.

John J

28 de oct. de 2015

These folks are the best! Friendly, courteous and most importantly efficient and accurate!

Susan

26 de oct. de 2015

Natasha was the point person for the service, and she was substituting for someone who was out. She was excellent in handling my service call, and has excellent customer service skills, giving me her undivided attention while I was on site.

Edward

23 de oct. de 2015

I have been a customer for over 20 years and my experience with service has always been good even if there are issues they step up.

Paul D

22 de oct. de 2015

John did an exception job. The process was seamless and very accommodating to my busy schedule. The car was perfectly detailed, and looked fantastic upon pickup. John made the drop off and pick up very convenient.

Robert W. Richardson, MD

22 de oct. de 2015

Wonderful experience with Dean Brauchli, our sales associate. My husband loves his new Audi 5. Dean kept him informed as to the car's production from start to finish. All phone calls were returned and we will recommend Dean to others. It was such a nice experience to work with Dean. Not only is he knowledgeable and experienced; he is a warm and friendly person.

Mike Sardone

21 de oct. de 2015

Service experience was excellent! Service Agent did a great job.

Melissa Ball

21 de oct. de 2015

Great customer service everyone was very helpful especially Albert Chua

Donny Grazano

20 de oct. de 2015

This was by far the best experience I have had in my many years of buying or leasing new cars. Peter Wendell has hands down won my loyalty and gratitude for doing such an amazing job. I felt relaxed through the entire deal and ever question I had was answered both quickly and intelligently. He guided me into the perfect car for my needs and wants. The dealership was clean and entire staff was attentive and friendly. Truth be told I usually hate the process and dread looking for a vehicle however that isn't how I feel anymore. I love my Audi 3 and feel like I just got my license again, that feeling where you just want to drive drive and drive.

Corolla S

17 de oct. de 2015

The best purchased I ever made with professionals team like Paul miller Audi.Transparency and honestyFriendly environment and special treatment like no other one.Super Bueno A+A+Ron

DR TONY

10 de oct. de 2015

I have always been amazingly pleased by the service at Audi Paul Miller. The service is excellent, competent and extremely professional.

janet 8368

10 de oct. de 2015

Received very professional and courteous service at the dealership. Was definitely very pleased with my experience at the dealership and with the sales personnel, specifically Don Cherry..

David

9 de oct. de 2015

I was very satisfied with the service I received from my dealer.

Michael A. Graham

9 de oct. de 2015

Excellent service at all levels from purchase and delivery to service.

Steve Matthews

9 de oct. de 2015

Just had my first service -- and it was heads above my previous experiences with auto dealers. I drove up -- checked in -- and was on my way in a loaner car...returned at the end of the day -- 5 minutes and I was out the door. Even the scheduling was quick -- efficient -- and easy to do. Thank you Paul Miller for continuing to exceed my expectations. AS Alway, a shout out to Peter Wendell -- or as I tell my friend, family and client -- Peter is the best car representative in the world and he goes above and beyond to ensure the customer is always happy!

Marci Kraft

9 de oct. de 2015

I had an exceptional experience buying my Audi. Pam Zabitz was exceptionally helpful, responsive, and attentive. She worked tirelessly to work within my needs to great success. I now have a beautiful A3, with the features I need and the colors I prefer. Pam is a laudable representative of Paul Miller Audi I will happily recommend Pam to those I know who are looking for a car.

Judi

8 de oct. de 2015

I thoroughly enjoyed leasing my Audi A3 through Paul Miler Audi. I can't think of an easier or more pleasant experience than the one of had with my sales person, Leighton Kuet. His professionalism, knowledge, and very pleasant demeanor made the leasing process enjoyable and trouble free. I also appreciated Leighton taking the time to go over all the functions, in detail, of my new car demonstrating top-notch customer service from start to finish.

Michele Gaynor

1 de oct. de 2015

Service personnel took extra car and time in trying to remedy my problem.

KM

1 de oct. de 2015

Good Service. Almost all good.But: When making the appointment on the phone I was informed the Service will take 45-60min. When I arrived I had been told it will take 75min. At the end it took 90min.

Colin Campbell-Harris

1 de oct. de 2015

This was our third lease from this dealership, second Audi. Our salesman was prepared and efficient. The process was excellent.

Kathy M.

1 de oct. de 2015

Smooth purchase process. Since I'm a bit far away, we were able to use phone and email to arrive at a price, take care of advance paperwork for delivery, and negotiate some extras. On the day of delivery, the paperwork went smoothly, the car was ready and waiting, and the briefing was very helpful.

Larry Hausman

1 de oct. de 2015

Very professional and excellent service representative

A Kaufman

1 de oct. de 2015

Excellent communication by Natasha-kept me apprised of progress every step of the way. Service was completed on promised timeline and done perfectly. Process was efficient and courteous from start to finish. Only negative (and only a slight one) is that I was not advised wheel repair is performed only Monday, Wednesday, and Friday; had I known that, I would have scheduled for another day, but this wasn't a major inconvenience. Will happily return in future.

Cary

1 de oct. de 2015

This is my 3d Audi A5 and the 2nd convertible I have purchased from Paul Miller. They deliver great service, from purchasing the car to delivering the car, servicing the car, and surrendering the car. And dollar for dollar the A% is the best car I have ever owned. I couldn't be happier. Ask for John Van Ost and he will make it happen!

Paulette

1 de oct. de 2015

Pam Zabitz listened, answered my questions, offered me options, and was professional and personal. She is an asset to the dealership. She took time to teach me the functions in the car and I am able towork the menu without problems. She goes the extra mile in customer service. I am grateful to her for making my car buying experience so comfortable and what a great outcome-Audi A6 2014.

kristinaa

1 de oct. de 2015

My vehicle was processed quickly and my service technician was friendly and knowledgeable. Also, the vehicle was ready sooner than promised which was a nice surprise!

Barbara2105

1 de oct. de 2015

My experience with purchasing my new car was excellent and first service was the same pleasant experience. All staff were extremely pleasant and of course the showroom is very nice to be in.

Armi

29 de sep. de 2015

Every sales rep should be like Peter Wendell. Peter is sincere, straight forward and dealt with me in good faith which made the car buying experience hassle-free.

Michele

27 de sep. de 2015

Everything was straight forward and simple. Helpful and with the whole buying process and provided assistance whenever needed.

VT

25 de sep. de 2015

I worked with Leighton Kuet to purchase my vehicle and he provided excellent customer service. He is honest, easy to talk with and does not pressure you to make a decision. This dealership is very professional and all the people I interacted with were helpful. I am happy I came here!

DK

24 de sep. de 2015

I visited Paul Miller Audi and had a very nice experience buying my new car there. Everyone was very polite and made the car buying process as easy as it could be. I would definitely go to Paul Miller Audi again.

Matt

22 de sep. de 2015

Excellent dealership. First class. They know how to treat their customers and deliver an automobile. You feel appreciated by them.

Greg

22 de sep. de 2015

Always a warm welcome and a familiar face with your personal service advisor. Quick to book you in, explain the work and get you into a loaner car. I have to mention Lou, who has been looking after me for many years and has provided exemplary service and support even through some challenges. Also to Linda who manages the payments. Thank you to the Paul Miller service team.

A4lover

22 de sep. de 2015

This was the best experience I ever had purchasing an automobile. Peter Wendell is fantastic and he explained everything about the Audi to me and my wife. No pressure. I definitely will purchase another Audi at this dealership.

Pleased customer

21 de sep. de 2015

I have leased many vehicles over the years and have dealt with more car dealerships than I would care to name with more than my share of horrendous experiences, but I can truly say that dealing with Peter Wendell was a " painless " and actually enjoyable experience. There was no hard cell or despicable behaviour and he knew exactly what my wife would be comfortable driving. He is the reason that we have purchased multiple cars from Paul Miller!

AMC

20 de sep. de 2015

Personalized service and reliability are great. Researched my extended warranty re: the repair and saved me a lot of money!

mikedebonis

20 de sep. de 2015

My family, friends, and I have bought or leased 7 cars from Paul Miller Audi and the experience has been good overall. I personally am on my second A4. The sale/leasing and servicing process has been very satisfactory with one big exception. My current A4 needed rear brakes at 22,000 miles and an out of pocket cost of $600+. I am convinced that this was do to a design defect or malfunction of the ABS. The fact that neither Paul Miller nor Audi were willing to cover this very unexpected repair under my new car warranty was disappointing, to say the least.

Reanzi

19 de sep. de 2015

Paul miller is absolutely the best whether you are buying or servicing

Turner3

19 de sep. de 2015

Prompt, friendly - excellent service waiting area very comfortable easy to check in and competed on time with all staff very responsive. Would recommend to,anyone.

fxpoet

19 de sep. de 2015

I have been a Paul Miller client for the past 10 years and have never been disappointed in any aspect of my experience there. My salesman, Pete Elia, does a great job, is helpful, keeps me in mind when something new arrives and remains very price competitive. In service we work with Lou Bernardino, who never fails to over deliver. It is why I have bought my last 4 cars there, and am likely to continue to do so going forward.

M Brown

16 de sep. de 2015

Peter Wendell and Paul Miller Audi continue to provide the best new car purchase experience! Everything from ordering the new vehicle, updates on shipping, taking care of financing and of course the new car delivery. Everything to perfection, this is why I'm a long time repeat customer!Always a pleasure! M Brown!

Jean Snyder

15 de sep. de 2015

This is the second vehicle that I have purchased and had serviced at Paul Miller Audi. My buying experience and service experience have been excellent.

Janet

15 de sep. de 2015

As always, service experience was prompt and wonderful.

Q5loyalty

15 de sep. de 2015

Peter Wendell did a great job, was helpful, and has great follow-up. Very good $deal as well. Exceeded my expectations. Will recommend this dealership and Audi products.

psbkeegan

15 de sep. de 2015

I was looking for a CPO Q7 and they had just the right car. The deal was decent, the car was in good shape. David did a fine job.

audiinnj

14 de sep. de 2015

I brought my A4 in for a major warranty claim and had to show records of maintenance done by a non-Audi shop. I could tell they were not thrilled about that and lo and behold, they tell me the outside shop (that my family has used for years with absolutely no issues) stripped the oil drain plug, requiring a new oil pan. However, knowing the tests that were run, I knew Paul Miller Audi would actually have been the last ones to drain the oil from the car (Audi corp. also confirmed the tests Paul Miller ran would have required draining the oil, as did another Audi tech I was able to speak with through a mutual friend). When I called them out on it, both the dealership and Paul Miller changed their stories, but neither aligned. Then their stories conflicted on the cost of the oil pan and whether it included labor (the dealership said it did, which it shouldn't have because the part was already off the car for the warranty work. Audi corp. said the $475 was for the part alone, even though their own website shows an MSRP on that part of $225). Coincidentally, after calling the dealership out on all their lies, they immediately found another oil pan in the shop from a car with a blown engine and put it on my car free of charge. I didn't buy one bit of that. They tried to scam me as retribution for using an outside shop and I caught them in their web of lies. My car could break down in front of their store on Rt. 46 and I would push it to another dealer. Never again.

Rufus

13 de sep. de 2015

Leased a car from Paul miller Audi for the first time. Pete Wendell and his assistant were very knowledgable and courteous. I would definitely recommend them.

rl

9 de sep. de 2015

good service,good price,no pressure,they wanted me to wait a couple of days to make the purchase.

Kunle Shobowale

22 de ago. de 2015

Orlando and the rest of the team at Paul Miller Audi are truly superstars!!!!!!! Orlando, management and the rest of the service team at Paul Miller Audi represent the definition of superior customer service, knowledge and professionalism. Those guys at Paul Miller Audi are elite, especially my service advisor Orlando and because of that commitment to excellence those guys are the real rock stars.

Pino

21 de ago. de 2015

Excellent customer service, excellent quality of work,excellent service! Fabio is an outstanding salesperson. He is friendly, helpful, and informative. Service was performed in a timely manner and was well done. I would definitely recommend this dealership!

Pino

21 de ago. de 2015

Excellent customer service, excellent quality of work,excellent service! Fabio is an outstanding salesperson. He is friendly, helpful, and informative. Service was performed in a timely manner and was well done. I would definitely recommend this dealership!

Judith

19 de ago. de 2015

Just had my car serviced here, after buying it here. The service was great - couldn't have been easier. I was in and out of there so fast! Everyone was really polite. Great experience.

SatisfiedQ5

19 de ago. de 2015

The Guys at Paul Miller understand how to do Business and make their customers happy. Several miner issues that were not covered under warranty. The service team did it for no extra cost to me and their sole focus was making sure I was a satisfied customer. Well Done Guys!

Karen JK

18 de ago. de 2015

I purchased my 2010 Audi A4 when it came off lease in 2012 with the fine assistance of Pam Zabitz. I recently returned to Paul Miller Audi & especially Pam Zabitz - to get advice and a quote on a new A3 lease. I was once again treated respectfully - even though I had some "issues". Pam is speedy and professional. I trust her completly!

Victaco

18 de ago. de 2015

The salesman I dealt with (Leighton K.) was one of the two reasons I purchased our new Audi from Paul Miller. The other was your price - no one in the area could even come close! You made what is usually as much fun as a root canal, a very pleasant and simple experience!

Vic Taco

17 de ago. de 2015

Leighton was great and he allowed me to shop and ask the necessary questions needed to find the car I wanted at a price I was willing to pay!

Robert DeAloe

13 de ago. de 2015

Flavio was very helpful and professional when I brought my 2008 A4 in for an overdue check up. Took the time to explain what was essential and needed. Always a pleasure to see Stuart who's caring demeanor keeps me a Paul Miller customer. Great staff, you too Peter, lol!Thanks guysRobert

Ziggy63

13 de ago. de 2015

I wasn't sure if I was going to purchase on the day that I did.Thanks to Pam, she assisted in me making up my mind. I am satisfied with my purchase.

Rich

2 de ago. de 2015

Peter Wendell was fantastic in every way! He was very professional. I will recommend him to everyone.

Audus42010

1 de ago. de 2015

Great customer service. I was able to obtain a loaner car; since I was unable to wait. The car was serviced for an oil change and the multi check; received the car washed. Was informed when the maintenance was performed.

sssinc

1 de ago. de 2015

Another good service experience from Orlando - service always delivered as promised. Would not hesitate to come back. Service was started and completed in the time promised at the price promised.

A3lover

31 de jul. de 2015

Had my Audi A3 repaired here after owning it for 2 months so it was covered under warranty. Everything was great from the rode side tow to the costumer service to the overall repair. I'm glad I came to Paul Miller for my repair definitely recommend.

Mary Anndomestic engineer

30 de jul. de 2015

That sums up all of my experiences with this dealership.Professionalism ,sincerity, and courtesy are just a few of the many adjectives that describes this wonderful team.Don Cherry my salesperson, Michael,who handled all the administrative forms and of course GM Thom Rockey are just first class quality people.This truly is a dealership that makes purchasing an auto as easy as a walk in the park

charleskrueger

30 de jul. de 2015

Outstanding Sales/Service- Peter Wendell and Orlando Nieves! These guys make the experience a great one. They can't do enough for the customer and I can't say enough good things about them!

Brouneyes

30 de jul. de 2015

I was able to drop off my car for service and receive a loaner within 20 minutes!!I was able to get to work on time!! Thank you so much!!

Niaz

29 de jul. de 2015

I went in today for an oil change on my new A3. This was my first oil change on the car and I found a coupon online for a 59.99 oil change. Little did I know that the first one is actually free. The rep could have charged me and I would not have known otherwise. He was honest and very courteous. He told me I did not have to pay. This is my first time driving an Audi and I must say the folks at this dealership were super nice. Got my oil changed in less than an hour...I love it!!! Did I mention their cafe is super cool as well?

TONY_DS

26 de jul. de 2015

Purchased a vehicle from Paul Miller Audi few months ago. It was a used BMW which Paul Miller Audi had advertised and presented as "Mint" condition. Unfortunately, the vehicle was nowhere near mint condition. I can understand a not-new vehicle could perhaps need some service items; however, I had to immediately spent thousands and change the following:all four rotors and pads, all four tires, both front thrust bushings, both front control arms, both front tie rods, all around front and rear suspension mounts and new struts and new shocksalignments between above service itemsrepair bent wheels The vehicle already required these items and as such was not in "mint" condition and Paul Miller Audi should not have presented the vehicle as "mint" condition. Paul Miller Audi could have and should have presented the vehicle in the very poor state it was to be fair to their customer, and/or allow for a private inspection.Paul Miller Audi: a disappointment at best. It is a shame as I was under the impression they were a good dealership. I will make sure to notify and alert everyone to avoid Paul Miller Audi so as to avoid undue hardship caused by Paul Miller Audi.

DucatiJohnny

23 de jul. de 2015

To be very honest, Peter Wendell made a great transition concerning my purchase when the salesman I had been working with left the dealership. Such a great buying experience. The S3 is of course, flawless. Michael the finance manager is a force of nature considering the speed and efficiency of the paperwork process. Could not have asked for anything more. I look forward to the similar excellence in the service department. Warm Regards,John

Nic

22 de jul. de 2015

Every time I have received service at Audi, I go through Alfredo Carratala - he is the guy that makes things happen and goes out of his way to do so. Audi--I have been in customer service/client facing industries for years and can be super critical. :) Alfredo is genuine and goes above and beyond the ask, making my experience stress-free and pleasant. Alfredo needs to be recognized for these attributes. The only sub par portion of my recent experience was the ladies bathroom. MESSY.

Joe Salonia

18 de jul. de 2015

By far the best dealership in NJ. I've been buying cars there since 1998 (12 cars). I had a dead battery and when I opened the hood I couldn't find the battery. I wanted to jump it so I could drive it to the dealership. I called Lou and he walked me through the process of finding the terminals so I could get it started. I drove it to the dealership where Lou took me right in and replaced the battery for me, no appointment. Now that service, and that's why I keep going back to buy cars....

LE

18 de jul. de 2015

Peter Wendell is the best automobile salesman I have ever dealt with. I purchased my last Audi with his help 11 years ago and just had a new S5 delivered. Many thanks!

Peter

18 de jul. de 2015

See Albert Chua to buy a new Audi ! I had a great experience in all respects ! This is the second car my family has purchased from Albert at Paul Miller.

Rick

15 de jul. de 2015

Lou is a great help with getting things done. Service was done early, I was notified step by step. Very happy with the Paul Miller service.

carjulrob

14 de jul. de 2015

Paul Miller Audi is a good dealership to deal with. Professional, knowledgeable staff assist in consummating a given sale. Thank you, Paul Miller Audi for your professionalism.

Mikeaudi

10 de jul. de 2015

I am very pleased whith this dealership,they know cars realy well,very friendly and helpfull.Special thank you to Nick Atkinson.He is very professional and knowlegeble,nice to deal with.

Alfredo C and Linda

10 de jul. de 2015

your stafff takes time to make sure all your questions are answered. THey explain what repairs were done. Very friendly and accommodating. I have recommended your facility to many co-workers and friends. EXCELLENT! Alfredo and Linda (chasier) were especially helpful.

lauren1

8 de jul. de 2015

My experience at Audi is always a pleasure. Everyone one there was a pleasant and friendly and overall very easy to deal with from the moment I arrived to the moment I left.

Joer

7 de jul. de 2015

Highly competent service writer. Told what service would cost up front. Delivered when requested. Excellent loaner car.

JordanSalahi

6 de jul. de 2015

I was overly pleased with the time spent, work preformed and overall experience with the servicing of my Audi. Xenia was very helpful with the coordination of my pick up & drop off time, for the vehicle. She was also very knowledgeable on the car itself and what was preformed. Although the dealer is further from my house than other dealers, I still continuously go back, because of service specialists like Xenia!

Vito

6 de jul. de 2015

Really satisfy with the service provided. Excellent service!!

Mevolz

4 de jul. de 2015

I was very happy with my recent service at Paul Miller Audi. The staff was very friendly and knowledgeable. I would highly recommend this dealership .

Ben

2 de jul. de 2015

Thanks to Albert for making my new lease an awesome experience! Would definately recommend this group for those looking for a great car at an excellent value, top notch customer experience, and no hassles.

Colesmom00

1 de jul. de 2015

Great experience overall. Very knowledgable and professional. I will recommend this dealership to friends and family and I LOVE my new Q7...it's a great suv!

charlesleigh

30 de jun. de 2015

When I started looking for my new audi, I was greeted by Leighton our salesman. Leighton walked me through new and used audi's. He didn't give up till I was driving a new A4.

Nicks Mom

30 de jun. de 2015

We were looking for a safe yet sporty vehicle for our son, and worked with Peter Wendell. He helped us evaluate the merits of the A3 vs. the A4 and A5... He found us the right car in the right color and we are thrilled! The car is everything we wanted, and Peter made the process so easy; he is the consummate professional and a true pleasure to work with. We did finance a small portion of our purchase and had the pleasure of dealing with Michael in the financing department. This is our first Audi...but I doubt it will be the last.

New to the Audi brand

27 de jun. de 2015

just leased my first Audi! and I can honestly say they hand-held me and were patient through the entire process. They helped me find a car that was in my budget, in the color I wanted and with the amenities I needed. My sales person, Don Cherry, set up and went over everything with me and was very thorough. I would highly recommend them for how professional and helpful they are

Byron

27 de jun. de 2015

Don was a great help and more than willing to accommodate my busy schedule. He was very helpful throughout the entire process for a first time car buyer like myself. The Paul Miller facility was also very nice and had a great inventory of CPO vehicles.

Nick D

26 de jun. de 2015

From Charlene the receptionist, to Don Cherry my salesperson to Tom Rockey the General Manager I have never experienced a more helpful and experienced team of professionals.My family and friends have purchased a number of Audi's from this dealership and will continue to do so in the future. A real first class operation from top to bottom

VeryGood

21 de jun. de 2015

The process of buying the car was quick and I was able to pick up the car within a very short period. They were very helpful and made the process of buying the car as stressfree as possible.

STEVE RAPPAPORT

20 de jun. de 2015

My salesperosn Pete Elia was incredible. Very samart, very professional, and very effective

Duke Jr.

19 de jun. de 2015

The extended family has been buying cars from Paul Miller Audi for decades. Peter Wendell found the perfect low mileage CPO Audi Q7. Michael in their financing department assisted in a very smooth transaction.Truly appreciate working with Orlando Nieves in the service department, he has done a great job keeping my A6 4.2L well tuned.

paulmilleraudi

15 de jun. de 2015

We had a great experience and the travel into New Jersey was well worth our time. They served us in a professional manner and would recommend the dealership to others.

Herry

12 de jun. de 2015

We had a great experience at Paul Miller Audi. Our salesman Peter Wendell was phenomenal and answered all our questions and concern. I would give Peter a 10/10, and it was wonderful experience. I would recommend Peter and Paul Miller to all my friends and family.

ThomC

12 de jun. de 2015

Was traveling on Rt 80 when a projectile took out my Q5 windshield. Googled Audi and found Paul Miller to be 4 miles away. They promptly examined my car, deemed it not drivable, and then set up the repair , and a rental car for two days. Alfredo Carratala may be the BEST Customer Service rep I have ever worked with. Everything was done as promised, paperwork submitted to the Insurance Company, and I left very satisfied. My only regret is that I live too far away to buy my next Audi from them !!!!

Ashreves

11 de jun. de 2015

Tremendous overall experience. Bought an Audi q5 from Pam. She was very easy to work with, incredibly forthcoming every step of the way. When we bought the car, she took her time explaining to me how to actually use the car in very accessible language

John B

9 de jun. de 2015

Our salesman (Pete Elia) was very knowledgeable and helpful with a terrific personality as well.He found us just what we were looking for and then some. He was so damn good i wound up buying the Platinum Tire warranty and i never go for that stuff.

edward

8 de jun. de 2015

The new A4 is, I think, our 10th Audi from Paul Miller. The 2nd car we picked up is a Certified Pre-Owned Avant on a purchase. Peter Wendell has been our sales advisor for years and the high level service and caring we receive from him and from Orlando in the service department is very much appreciated.

JG

8 de jun. de 2015

Paul Miller Audi continues to outshine any other Audi dealership I have ever done business with. They truely make the whole experience stress free and satifying.

a4bella

7 de jun. de 2015

Alfredo once again exceeded his call of duty and swiftly solved my concerns for a odd sound I heard coming from my car. I am so pleased with the respect, treatment and efficiency that I receive each and every time I come in that I will always refer, utilize and recommend Paul Miller Audi and Alfredo. Top Notch !!

Judy100

6 de jun. de 2015

The total customer experience at Pail Miller was top shelf. The service department is spotless. They are so organized and efficient . Your name is on an elective board and makes you feel welcome and special . My service pro Orlanda could not have been better. He was so pleasant , helpful and knowledgable . He went out of his way to make sure my entire service experience was superb! Everything was on time and my car is perfect and EVERYTHING was covered under the warranty including the curtesy car. I love my A6 and I loved this service!

Victor

5 de jun. de 2015

This is the 5th car I have leased from Paul Miller. I could not be more pleased on how I am treated at the dealership and the fact that they really car about their customers.

Pat luciano

5 de jun. de 2015

II asked for a q5 Or another suv because my Lexus is do to be turned in soon.Wanted to make a comparison !! !next time I need to try it out... My brother has one and he loves it... Thanks

jaroth

4 de jun. de 2015

We brought the car in for a windshield wiper issue. Lou was very accommodating and took care of it immediately. Great service. It's a pleasure to go to this dealership.

jeffcelniker

3 de jun. de 2015

The dealership answered all my questions very quickly, making the process extremely easy for me. I would strongly recommend working with Peter Wendell at Paul Miller Audi.

New Audi owner

1 de jun. de 2015

I was immediately approached by a salesman, Albert Chua, who assisted me in the purchase of my vehicle. He provided an overview of the differences in both models and levels within the models to help with my decision. I then test drove two different cars. He made the process very clear without over selling me. The only difficulty I can summarize is because it was the end of the month I had to make a quick decision on the purchase. I probably should have done my due diligence beforehand. It became an overwhelming 24 hours of purchasing a car. That being said, I only have compliments for the dealership and those that helped me. I, most Importantly, think I will enjoy my new car for a long time. Thank you!

SHTom

1 de jun. de 2015

I have been a lessee of Audis through Paul Miller for more than 10 years (and another 10 years previously at another Audi Dealership) I followed my sales rep from the previous dealership to Paul Miller. I was very unhappy with the service at the previous dealership. The service at Paul Miller is far superior to the other dealership in many ways. Simply stated, Paul Miller understands that it's about the customer. All service personnel are trained to listen to the customer's concerns and to take them seriously. Loaner vehicles are readily available. Cleanly washed vehicles are delivered at the conclusion of a scheduled maintenance visit. The waiting area is very comfortable, has Wi-Fi, and very conducive to getting work done while waiting.

milnav1000

1 de jun. de 2015

Paul Miller Audi is the ultimate in customer experience buying. From the minute you enter until you drive off the lot, the staff is personable, courteous and professional and leaves no stone unturned to ensure you have a wonderful experience.

AMG

1 de jun. de 2015

Our car had to be towed and we paid extra to take it to Paul Miller Audi where we bought the car and have had it serviced. We are very pleased with the service there. Lou our representative is great.

StaceyC

29 de may. de 2015

Best car buying experience I have ever had! Don Cherry is a gem and was able to find me my car while I had two kids in tow and never skip a beat. I love my new A3 and look forward to driving Audi for years to come. I would definitely send my friends and family here.

Jf1234

28 de may. de 2015

Outstanding service and very helpful staff . My salesman leighton was extremely helpful and made the purchasing of my new car easy and smooth. Will definitely recommend this dealership and my sales to anyone looking to purchase a new car

T Do

28 de may. de 2015

When I bought my car at this dealer in 06/2013, I am able to drop the car the day before, get a loaner and pickup my car the next day regardless type of services. It is now become such a hassle to make an appointment for 5k service and get a loaner for such a used to be simple task. After multiple phone calls and one re-schedule, the service advisers is able to finally secure a loaner which requires to be returned the same day. As a result, my used to be 20 minutes commute to drop off and pick up the car from work now became 2H30min from home to dealer and back. I purchase my car at this dealer for its convenience since it is on my way from work. On a separate note, I have dealt with two service advisers. For some reason, one never returns any of my call. Adding to the list is the incompetency of certain technician whom is incapable of finding, fixing cracking noise, putting things back the way it was and making matter worse. On the final note, nobody seems to care anyway but I need to blow of some steam. On a positive side, it's a lesson learned for my next dealer.

Won It2

26 de may. de 2015

I recently brought my 2012 A5 in to Paul Miller Audi for a 75,000 mile service and, as always, received excellent Customer Service from Alfredo and the team. Everyone - from the minute you drive up - is friendly and helpful - and without feeling rushed, make sure they get you in and out, while always taking the time to answer questions and explain the service plan. Is it a little pricier to have the work done at the dealership....probably.....but knowing that your car (that you love) is being handled by experts who care about you and the service experience ....it's worth it.

GNS

26 de may. de 2015

I had great service experience, my service advisor explain me the service and understand my concern and follow up me to make sure I am happy. staff are friendly and professional.

Jmtc

26 de may. de 2015

i have never had such a good sales experience as at Paul Miller Audi. John Van Ost is interested in seeing that you purchase the right car for your needs. At delivery he explains the car's features thoroughly. When I went for my first scheduled maintenance, the service department was professional and very organized. My service advisor, Orlando, answered my questions and made sure I was happy with the job upon completion. As a bonus, the waiting area is comfortable.

Mar505

26 de may. de 2015

I have been buying Audis from Paul Miller for almost 20 years. This is a first class dealership. Peter & Michael are terrific. I recommended the dealership to 3 friends, all of whom have bought cars from Peter.

kris1705

18 de may. de 2015

Excellent customer service, friendly staff and expert advice on their product. I have visited a number of dealers before I made my decision and Paul Miller was "IT". I live in New York and the dealership is in NJ but other than deciding on the car that I wanted literally showing up to pick up my Audi was all I did. Love the service and the car!!!!

Mark G.

16 de may. de 2015

VERY GOOD SERVICE AND PREPARATION. VERY ENTHUSIASTIC ABOUT PRODUCT. FRIENDLY AND PATIENT. CUSTOMER FRIENDLY. THEY TOOK THE TIME TO MAKE SURE I UNDERSTOOD HOW TO OPERATE THE VEHICLE

Paradox696

16 de may. de 2015

The team at Paul Miller Audi is always very friendly, helpful and professional. Orlando, my service manager, did a great job having the work completed in the time frame I was given.

Neilz

16 de may. de 2015

This is the third Audi I have purchased through Paul Miller Audi. The first was a 2001 A4 purchased in 2002, the second was a 2005 A6 purchased in 2004. My experiences with Paul Miller and the Audi brand have always been extremely positive and pleasant.

Bronx Bomber

14 de may. de 2015

Peter Wendell is a truly outstanding salesperson and human being. His assistant, Michael, is a very patient and knowledgable person regarding the technology of the car. They are a pleasure to deal with. Service was performed in a timely manner and was well done.

ram

13 de may. de 2015

Had to replace a tire on my new Q5. The service department was clean, organized and very efficient. I really liked that my car was washed as part of the service.

AJW

9 de may. de 2015

I am very pleased with my Pre-Owned Audi Q5 Premium Plus. I believe all of their vehicles are priced very competitively and there is little "fluff" in their pricing that you may expect in a dealership. My complaint is that I had financing through another bank (not Audi), and it seemed unusually difficult for my salesperson to inform me of the problems with regard to what the dealership needed with verification of funds transfer (I came in with a pre-approved loan). I feel that the communication I received during the sales process could have been much better because it seemed that my sales person expected me to do much of the leg work (phone calls to my bank to verify status of funds, making follow-up calls, etc.), and seemed to be unhappy when I didn't get the answers he wanted. After I called my bank several times to ask for verification of funds transfer, they told me one of the main reasons it took so long is because the wrong VIN # was entered into the documentation to the bank. As a customer I felt I did more than my part and as a customer (who drove in from NY to purchase the vehicle), I felt that I could've been given a little better treatment, or at least a little consideration that it was difficult for me to get there a second time. It seemed that because I received my loan from an outside source, I was penalized for it. While I don't really believe that's the case, clearer information and better communication from the salesperson of what was needed and why the transaction couldn't be processed that day, and when things would be ready would have made me feel much more comfortable. While the price of the vehicle was very fair and I also received a very fair price for my trade-in, the sales experience was not what I expected, and I did not feel like my sales person had my interests in mind while conducting business.

Wagon 5

7 de may. de 2015

This is my 5th A4 wagon! Peter Wendell makes the process a pleasure. He takes great care of his customers. The service staff are attentive as well. Love the car!

Bob A

2 de may. de 2015

I am VERY pleased with the reception I received at the Service Department. I showed up on a Saturday morning without any appointment because I had run over a big screw which was sticking in one of my tires. I was afraid to remove it and just drove to your Dealership--hoping. The Service Manager took me right in, was very pleasant and working around appointments was able to see to it my tire got repaired and he got me on my way. He made me feel really good that I had bought my car at Paul Miller. My car also got a wash for an extra bonus. A stressful early morning became the beginning of a nice day.

stage4survivor

1 de may. de 2015

From start, to finish, despite my creating a couple of glitches in the process, received low-key, tasteful and superlative service from David W, Michael M & George S on our pre-owned Acura RL.Every step was clear and transparent, absolutely no high-pressure tactics for add-ons. THIS is how buying a car should be for every one...5 Stars+ rated AND I don't give this type of rating very often.Many thanks to Paul Miller Audi and his staff...

joenap

29 de abr. de 2015

always get excellent service from Orlando and the whole staff at Paul Miller. Car was in for visors clips broken and brakes squeaking. all work was done while I waited .

Q7mom

28 de abr. de 2015

I sold my 2011 q7 back to the dealership and then leased a new 2015 q7 the experience was great David waters and mike sawjewciek are top notch !!

gomesd87atgmail.com

27 de abr. de 2015

Paul Miller Audi was by far the best experience from beginning to end. Customer service is amazing, throughout the whole dealership. A+ dealership greatly recommended and will definitely return for future purchases

Kevin78

27 de abr. de 2015

I initiated my inquiry online and was in contact with Jessica from their internet sales department right away. From there I worked with Pete Elia in sales who was far and away the most pleasant salesman I have ever worked with. Not only was he responsive and no-pressure, he went out of his way to make my experience easy. From picking me up at the train station, to making sure the car was absolutely perfect at the time of deliver, Pete went above and beyond. Moreover, I saved over $6,000 compared to the local offerings in Saratoga - well worth the trip down. I cant say enough good things about Paul Miller Audi.

Carol

27 de abr. de 2015

Recently replaced my beloved 14yr old Allroad for a brand new one. Dean Brauchli was extremely knowledgeable with this model and was a delight to work with. No questions went unanswered. His coworkers stepped up while he was away and the professionalism was seamless.

John

23 de abr. de 2015

I like to change my oil more often than the manufacturer's recommendation. At Paul Miller no appointment was necessary and the cost with a current special offer was half of what other dealers may charge. Despite just expecting a simple oil/filter change, a full safety inspection was performed and the vehicle was washed and vacummed.

Anoop

22 de abr. de 2015

I just recently bought a Q& from this dealer and am really happy with my purchase and my experience. The sales person John Van Ost was a great assets to my decision making process when purchasing a vehicle. The finance guy Micheal left me with no concerns. I would recommend John and this entire dealership to anyone! My family and I are very happy!-Anoop

Anoop

22 de abr. de 2015

I just recently bought a Q& from this dealer and am really happy with my purchase and my experience. The sales person John Van Ost was a great assets to my decision making process when purchasing a vehicle. The finance guy Micheal left me with no concerns. I would recommend John and this entire dealership to anyone! My family and I are very happy!

Roger Awn, General Manager, Applied Energy

22 de abr. de 2015

Dave Waters leased us our previous Audi A4 and we went back to him to lease us the new Audi A4. His attention to details and his overall service are exemplary. We highly recommend Dave Waters and the Parsippany Audi dealership.

ScottG

21 de abr. de 2015

There was an issue with a part being out of warranty and Paul Miller totally stepped up and replaced the part!

GARY STEIN

21 de abr. de 2015

PAUL MILLER AND HIS STAFF ARE GREAT THAT IS WHY WE BUY ALL OUR CARS FROM A PAUL MIILER DEALERSHIP.

Elenis

20 de abr. de 2015

As always a pleasure dealing with the Paul Miller service dept. I had no problems dropping off or picking up my vehicle, everyone was very attentive.

Juli

19 de abr. de 2015

Brian Thiel and the rest of the crew who helped me were Amazing. Excellent everything. Fast, easy, nice.

DanD

18 de abr. de 2015

Routine service was extremely easy and painless. I was an hour early for my appointment and Ralph was helping another customer. Lou jumped in and got my car checked in and I was in my loaner within 15 minutes of dropping off the car! Picking up was a breeze as well. I commend the service team for their efficiency. The only complaint I have was with the customer service representative on the phone when I set my service appointment the week prior. She pushed back on giving me a loaner because she said the 5K service was only an hour (which in the end took most of the day). I insisted on getting a loaner and she was not pleasant and was sarcastic the rest of the conversation.

Possum2943ataol.com

16 de abr. de 2015

I don't know how many cars my wife and I have bought from Paul Miller Audi but each and every time Peter Wendell treats us with kindness, professionalism and respect. The service department, mainly Orlando Nieves in our case, couldn't treat us any better....

gmbclu

14 de abr. de 2015

excellent experience again, this is my third new car purchase from Paul Miller and once again it was totally professional and comfortable to get the new Audi

Anonymous

14 de abr. de 2015

Buying a car used to be a painful process. The folks at Paul Miller were friendly and honest in their approach without any ridiculous gimmicks or ploys. I really appreciate the way the treated us. Oh, and we got a great deal!

Erin123

13 de abr. de 2015

David Waters and dealership is best I ever worked with. Service speed and responsiveness is the best. No hassle just easy and simple with all requests provided

E

13 de abr. de 2015

Paul Miller offers Good service on cars. I like that they also wash the car before returning it. This is my third time bringing my car here.

Ann Q. Walsh

12 de abr. de 2015

I have owned 2 Audis. I have purchased my 3rd Audi because of the quality and reliability of the car. I have changed Audi dealers this time because of poor service and constant change in personnel. I have found in Peter Windell, my customer relations person, the ideal Audi consultant. He is all around excellent in all things you look for in purchasing a car. He is personable, knowledgable, clear in explanations regarding the purchase process, efficient (but not rushed in his time and presentation). Peter not only provided the paperwork in a professional manner, but he spent all the time I needed to understand the features in the car. I actually had my previous Audi for 3 years and had no idea the tools available in the car; therefore, never used them, i.e., the GPS system and many other features. Peter was patient, clear, wrote notes for future use as I would become familiar with the features. When I return for my permanent license plates, Peter offered to spend more time with me to make sure I understand all the technical features in the car. In fact Peter said I could call him anytime I had questions or didn't understand how to access the features of the car. This did not happen at my former dealership. Peter Windell, on a scale of 1 to 10, is a definite 10. I feel confident to have him as my contact at Audi. Michael Sawietjew, Business Manager, was also very efficient. He had all the paperwork necessary to complete the financing part of the transaction. He also was personable, knowledgable, able to answer all my questions, and completed the paperwork in very short time. Both Peter and Michael are true professionals and represent the quality and care one expects from an Audi dealership. I'm hopeful that the Service Department will provide the same excellent service once I start using them. I'm looking forward to working with Peter and eventually the Service Department and to a long-term relationship with this dealership.

Craigrs24

11 de abr. de 2015

I have purchased and serviced two cars at Paul Miller Audi. The experience is always excellent. The entire organization cares about their customers and wants your business.

Trudy Fucci

11 de abr. de 2015

good service - found problem with top -clean loaner - got me in and out in a few days - Brian was a help with all items

bbiville

8 de abr. de 2015

I received an excellent service from Mr A. Chua and the business manager M. Sawieljew. I will recommend anyone to seek Paul Miller Audi and deal with them...Thanks

Mattlamanna

8 de abr. de 2015

I recieved excellent customer service and a free loaner for realtively minor service. I'd highly recommend paul miller audi! Service managers and attendents where great.

jenniferq5

7 de abr. de 2015

We were very happy with the level of communication and interaction with Dean throughout our car shopping experience. He spent whatever time necessary to answer our questions and address any concerns, He found us a great vehicle matching our wish list and introduced us thoroughly to our new vehicle at delivery time. Overall he provided us with exceptional customer service. We would not hesitate to recommend him and the dealership to others. Thank you!

mtc9680

7 de abr. de 2015

I have been using Paul Miller for 5 years... and I have noticed a huge improvement over the years. This last service went extremely smooth and I even requested a Q5 loaner and they tried their hardest to fulfill my request and I ended up with a 2015 with 2000 miles on it. Couldnt be happier.

JR

6 de abr. de 2015

At the Paul Miller Audi Service Center - Lou Bernadino is truly exceptional - Very helpful all the time with impeccable attention to detail - A pleasure to deal with every time - Thx, JR

garycozin

5 de abr. de 2015

Oralando is my Sevice Advisor & I can't say enough good things about him. He was excellent at answering my questions, the Q5 was ready even before the estimated time and he is very friendly. Paul Miller Audi couldn't have hired a better Service Advisor as Orlando.

Jazzeum

4 de abr. de 2015

I purchased a new Audi Q5 last week from Peter Wendell and picked it up on April 3. Peter and his Assistant Michael were top notch. After signing all the paperwork, they spent at least an hour with me and my wife going over the Q5's features. They were highly professional and this was probably the best car purchasing experience we've ever had. I'm sure that when my wife needs to purchase a new car in a couple of years, we will just go straight to Peter. Plaudits also go to Michael in Finance. Very thorough and explained everything very well.

slscottxny

3 de abr. de 2015

Easy hasssle free transaction and I got a great "honest" deal ! Comfortable friendly dealership. Not sure why I have to keep typing to provide meaningless words however.....the only not so great part of the experience is honestly this survey !

jojobrit

3 de abr. de 2015

VERY FRIENDLY AND NO PRESSURE. NO AFTER SELL AND HELD TRUE TO THE PRICE. TRUCK WAS READY WHEN PROMISED, CLEANED AND A FULL TANK OF GAS. ALSO A FOLLOW UP EMAIL AFTER DELIVERY TO INSURE ALL WAS WELL.

Don

1 de abr. de 2015

Excellent communication and professionalism. The indoor drive through service for drop-off, loaner vehicles and pick-ups is great! No searching through lots to find a vehicle.

mwphnh

1 de abr. de 2015

Paul Cheng was my salesman and he did an outstanding job. Also the finance manager was very organized and helpful as well. Paul Miller was also very aggressive on pricing and responded immediately to any concern I expressed.

dilucy

30 de mar. de 2015

Orlando and his crew went above and beyond to find and resolve the issue. excellent customer service and communication, very professional, and helpful. You guys are great

dancing

26 de mar. de 2015

Excellent service from the beginning through the end.

first time Audi buyer

26 de mar. de 2015

Very good experience. Submitted ac request for a quote online. The response was super fast. The showroom is very nice and clean.

George S

25 de mar. de 2015

Consumate Professionals. Very helpful, not stingy with their time.

FlorenceB

25 de mar. de 2015

Completely professional and courteous service! That's why we buy all our Audis from Paul Miller.

I. Ozdemir

25 de mar. de 2015

I own an Audi Q5 and a noise ( a bump) was coming from the car when going reverse. I took my car to Paul Miller Audi in Parsippany nj to be serviced. They could never find where the noise was coming, and everyday everytime I would put the in reverse I could hear a clear clung noise as if I was hitting something. I took my car to them 3 times , so that they could repair the car and everytime they said that there was nothing wrong with the car. So why there is a noise every time I am driving in reverse ( getting out the garage everyday, leaving or parking lot, trying to part the car somewhere.. Always the same annoying noise! ) why would I want to drive a luxury car if it keeps making a noise? ( and the car is still under warranty, under 50 000 miles) Maybe the Audi service people are just waiting for the car to go over the warranty mileage to find the source of the noise! This is very unprofessional and a waist of time ! I am very upset with Paul Miller Audi in Parsippany nj , I would not recommend it to anyone.

Aniko

25 de mar. de 2015

Peter Wendell and the entire Paul Miller Audi team have once again made my car buying experience truly exceptional (this is my 3rd Audi). My new Q3 arrived early Saturday morning and I picked it up that afternoon.

2010R8V10

24 de mar. de 2015

Alfredo Carratala was very personable and helpful. Even though out of my way I might consider Paul Miller for my future service needs. The A8 loaner was greatly appreciated.

Lois

21 de mar. de 2015

For more than 30 years I had owned GM cars. Then 4 years ago in 2011, I met Peter Wendell and was introduced to Audi. It was my first time purchasing a car on my own since my husband's passing. Peter took a very difficult situation for me simplified it and satisfied all my issues. I was very pleased working with Peter and his associate Michael Ruiz and with the service I received from Paul Miller Audi while owning my Q5. Recently I decided to trade in my Q5 for a Q3 and without hesitation went to speak with Peter. He makes purchasing a car straightforward clear,and fair with no pressure. Whenever someone asked about my Q5 I would recommend them to visit Paul Miller Audi and ask for Peter. I now have my new Audi Q3 and will continue to recommend Peter.. He is extremely professional and honorable. Many thanks to Peter and Michael,

J. Ryan

21 de mar. de 2015

Great customer service, Paul was the best. When I went to pick up the car Paul went through every detail of the car and answered all my questions. I will definitely be recommending Paul Miller and Paul to my friends.

Ram

20 de mar. de 2015

I was so glad the person at the front desk referred me to Nick Atkinson. Nick was a very knowledgeable, no pressure salesman. This is our first Audi and probably not our last from this dealership.

Happy with my Audi

18 de mar. de 2015

From day one - friendly and professional sales and service...I drive almost 25 miles to this dealer and it's worth every mile. I recommend Paul Miller Audi to all my friends looking for a car.

dana

17 de mar. de 2015

I had been with Mercedes for over ten years, and when I decided I needed a change, Audi was the first places I looked. After working with Peter, I stopped looking. Peter Wendell, a consummate professional, and his assistant Michael were amazing. A single woman is not always comfortable in a car dealership, but these lovely gentlemen not only helped me find the car I wanted effortlessly, they made me feel comfortable and taken care of. This is what all car buying experiences should be. Many thanks!

"Daniel S. N"

14 de mar. de 2015

Every experience I have had at Paul Miller Audi has been 5 Stars. I researched the web to find an Audi Dealership for excellent Service and (after reading reviews on other dealerships) pointers kept indicating Paul Miller Audi. The Service Department is set up to make you feel like a VIP. Orlando Nieves is my Service Consultant and from day one has been professional in every aspect of business and very friendly. It's nice that the courtesy car given at time of service measures to what you are leaving for service, I was loaned a very nice vehicle that I would even consider purchasing for my next Audi.Nice move Orlando! I will gladly continue to bring my Q7 to a dealership that takes care of me!

Gail and Darryl

12 de mar. de 2015

We brought my wife's 2014 A4 in to Paul Miller for it's first service. We were greeted pleasantly by an individual who inspected the vehicle and ushered us into to visit with Orlando Nieves, our service person. Orlando is knowledgeable, courteous, friendly ....all the good things that one would expect at a prestigious dealership. He took of everything we asked; responded to our questions adequately and made sure that there were no delays in the service. We received the car in excellent condition, cleaned and we were on our way in just under two hours, as Orlando had promised. Outstanding service!! Thank you, Orlando.

ray080

11 de mar. de 2015

Working with Nick was great he was very informed about the audi's on the lot and was easy to speak to I didn't feel like I needed to fight him to get information about me car. I loved that we got to go over everything once the car arrived and it felt like the sale wasnt over once the car left the lot. I would definitely recommend friends and family here so they could get the same great service I received.

KPgolfer

9 de mar. de 2015

Working with Peter Wendell and his team was remarkable. Professional and friendly, attentive, but not pushy, Peter considered our previous driving experience, how we used our car, and what we were looking for in a new auto to guide us to the best option, which turned out to be the Audi Q5. He genuinely cared about our orientation to the new auto, sending Michael out with us for a complete tutorial. When my husband and I drove away, we felt as though we had begun a long term relationship with both the dealer and the service department, through the exceptional experience with Peter.

lsanz

8 de mar. de 2015

Paul Miller Audi continues to impress us and as such we have purchased four vehicles from them. Our sales person, David Waters, is outstanding and made us feel that he understood our needs each time we purchased. David did everything he could to get us the best price and the exact cars we wanted. We will continue to work with him and refer others to him. The service department is always friendly and helpful. They are receptive, communicate in a timely manner, and give thorough explanations for any servicing needed. We are currently working with Alfredo and are very happy with him. At Paul Miller Audi they clearly want you to be happy with your Audi and they work together as a team to make sure you keep coming back!

RJB

7 de mar. de 2015

Always a pleasure to bring my Audi into Paul Miller Audi for service. Orlando Nieves is most courteous; and, keeps me informed as to the progress of the work. I am very satisfied with the work by the mechanics. I am near the end of my 3rd Audi lease, the 2nd at Paul Miller Audi; and, looking forward to leasing another Audi from Paul Miller; and, servicing it there.

Lisa

6 de mar. de 2015

Picking up my fourth Audi was once again a pleasure! Peter Windel is the best salesman ever! They are friendly, and extremely educated regarding all the cars. I would only ever get an Audi as well as only use Peter at Paul Miller!

NB

4 de mar. de 2015

I recently purchased my first Audi and my experience was great! David was very approachable and knowledgeable and helped make additional savings on my purchase. I would highly recommend this dealership to everyone!!!!

EMS

1 de mar. de 2015

My 25K mile service was a breeze! Orlando Nieves, my service manager provided me with the service level I have come to expect at Paul Miller Audi. I was greeted with a smile and by name and he walked me through what services would be performed that day.... answering all my questions! When I returned to retrieve my car, it had been snowing and the roads were getting bad and Orlando personally drove my car around front to lessen my wait time. He always goes the extra yard and no matter how busy the service area is Orlando is pleasant and accommodating. This is my 5th Audi from Paul Miller and it's the consistency of service that keeps me coming back to this dealership, both on the sales floor and in the service department.

Eric O.

27 de feb. de 2015

I had previously leased 2 cars from Peter Wendell and when the time came for another Audi, there was only one man to go to...Peter Wendell. He has received numerous awards/recognitions over the years, and it is easy to understand why. He makes buying / leasing a pleasurable experience. Additionally, his assistant Michael Ruiz is incredibly knowledgeable and a pleasure as well. If you are in the market for an Audi and you want to deal with a 1st rate professional, Peter Wendell is the guy!

HMO LMHC

27 de feb. de 2015

Although I had to drive an hour to get to the dealership from White Plains it was worth it! I was so grateful for Peter Wendell and the staff at the dealership. It has a calm and great atmosphere which is what I prefer nowadays. I got a great deal for a great car at a great dealership from great people. My thanks!

Helen V.

26 de feb. de 2015

Another perfect transaction from Paul Miller Audi with the help of Pam Zabitz. She makes an experience of leasing/buying a car so easy and smooth. Prompt responses, honesty, responsibility, kindness plus the beautiful facilities of Paul Miller Audi dealership, all this contributes to the impeccable customer service for the customers. Thank you!

sharkbo1

22 de feb. de 2015

Due to previous experience, I returned to Paul Miller Audi for my 4th A4. Again I was very pleased. David Waters anticipates my requirements, and makes the entire process a quick and easy one. Thank you for another simple and pleasurable transaction!

reilly280

21 de feb. de 2015

Paul Miller Audi truly makes the car buying process so easy! We had gone to another Audi dealership that kept giving us the run around. At Paul Miller, we were given a good price for our trade-in. Our salesperson, Brian Voynick was the best! Brian answered all our questions and he was very professional. We will definitely recommend Paul Miller Audi to all of our friends!

GlassDoctorNewark

20 de feb. de 2015

Peter knowledge and professionalism is first class all the way, a true gentleman from a bygone era, A pleasure to deal with. great place to

Scarface620

20 de feb. de 2015

I have been a customer for 18 years and purchased 11 cars. The staff is great, and I have built a relationship with the service tech. Thom is one of the main reasons I keep coming back. We were a 2 Audi family until I retired but my wife won't give hers up. I recently convinced my son to purchase an Audi, he not only purchased a Q5 for himself, but then purchased a Q7 for his wife. I myself own an A4, and my wife loves it. Love this dealership....Joe

amay306

20 de feb. de 2015

I came in for my 15K service, a lengthier one than the initial 5K service. Was done in two hours. Alfredo was excellent; very knowledgeable about my TTS.He installed my all-weather floor mats. I assume the quality of work was excellent. Price is N/A as I have the maintenance contract.

Marilyn

19 de feb. de 2015

One of the best experiences I have had in a car purchase. Great service and sales people to work with in a clean and professional environment.

jhankin951

19 de feb. de 2015

I have had my Audi serviced at this dealership since I bought it 8 years ago. Service advisers are friendly, knowledgeable, professional and accommodating. When it came time to replace my 10 year old Audi, I had only 1 dealership on my list. Purchased a Certified Pre-Owned car that fit my specifications exactly, fair price, fair trade in, and a truly engaged sales person.

bll.roberts1

16 de feb. de 2015

Had a "bubble" on the outter wall of the tire and was able to have the tire replaced in less than 2 hrs. all this without an appointment. Its good to know the dealership is available when they are needed.

Pat & Maryann

14 de feb. de 2015

There are 10 audi car dealers in the 35 mile radius of my home. I picked your dealership because of Christina in online sales!! It was evident from the start she wanted my business by the aggressive pricing I got from her. It wasn't long before two other dealers were willing to "get" the car I wanted and give me the same deal. The biggest thing that sealed the deal was Christinas honesty. She e-mailed me about two days later stating there is a $500.00 decrease in price for Presidents Day , and the manager was willing to give me the lower price now!! Right after that, I decided to drive 39 miles and purchase the car from Paul Miller Audi! This was the best experience ever. Christina had me fill out all the paperwork online by fax and sent it back to her even before we got to the dealer to take it for a test drive. We got there and within one hour, we were on our way home with a 2105 Audi TDI. Hats off to Christina and the whole team at PaulMiller Audi. A real class act!!

Dr. Margaret Henry

13 de feb. de 2015

I recently moved back to the east coast after living in Los Angeles for 12 years. Needless to say, I needed to find a new Audi Dealership - I've been an Audi owner for 15 years. Previously, I had been extremely happy with the Audi Dealership in Santa Monica....the people, service, care and attention there was phenomenal. So, I was worried that I would not find the same level of performance here....particularly since I would be a "new" customer. Oh....but I was so wrong! One of the few times I was actually so happy about being wrong! From my first experience with Lou in the service department to buying my current car, I've been nothing short of wonderful. I would recommend Paul Miller Audi and all of the employees there to everyone I know...even the most critical and hard-to-please people. If you have not given them a try....I strongly suggest that you do. You just might be happily surprised as I was!

Osternfamataol.com

7 de feb. de 2015

I was a former Audi driver and was in the market for a car. When I decided I wanted an Audi, I came back to Paul Miller strictly because of Peter Wendell. His accolades and awards are so well deserved. He is a first rate professional who makes leasing a vehicle a pleasure and he is just a great all around human being. Additionally his assistant Michael is incredibly knowledgeable and a pleasure as well. Paul Miller Audi is very lucky to have them both as part of their team!

FS

1 de feb. de 2015

I bought my car from this dealership. I recently went for my 25000 service. The service associate was great! The experience was great as usual. Will also buy my next Audi from the same dealership

MehulAmin

21 de ene. de 2015

One of the best experiences I have had in a car purchase. Great service and sales people to work with in a clean and professional environment.

repeat customer

17 de ene. de 2015

Pam Zabitz found Audi's for my husband and me. We have always enjoyed working for her. Orlando is our advisor and is absolutely wonderful during all our servicing appointments. We are so happy with the dealership.

grios

16 de ene. de 2015

As usual I was in and out in 1 hour for my service appt. They took me at the last minute and again showed me why I will always do business with Paul Miller Audi. Orlando took great care of me (again as usual) and the waiting area was stocked perfectly. I was even able to work very comfortably while waiting for my vehicle to be serviced. Very happy!

DIANA

16 de ene. de 2015

ORLANDO AND ERIK WENT ABOVE AND BEYOND TO HELP US WITH OUR VEHICLE. THANK YOU

A5 NY commuter

8 de ene. de 2015

Made the appointment with a friendly voice over the phone whom accommodated my need for the time and a loaner car. Loaner was a brand new A6. Not bad for a loaner! Showed up 1st thing in the morning on my scheduled appointment and was greeted as soon as the doors opened by a man who showed me right into my Service Adviser. Quick, efficient and on my way in no time. Returned later with my car fully serviced, cleaned and ready for me to just get in and drive home. Very Pleased to say the least. Next up the 15K service.

JP

7 de ene. de 2015

It is a delight to use your Paul Miller's service department. It is run with the utmost efficiency. All of the staff is pleasant and professional. I had a bad experience with a Bergen County Audi service department and when it came time to purchase a new car, we came to the Paul Miller dealership instead of going back to the Bergen County dealer. Couldn't be happier.

Happy Customer

6 de ene. de 2015

Didn't feel like I was dealing with the "car salesman." Professional, friendly service.

LiverpoolFan

4 de ene. de 2015

This was the best car buying experience I've had. I was referred to Peter Wendell, and I owe my friend for the referral. It was a simple, professional buying experience with total transparency. I highly recommend Paul Miller Audi and especially Peter and his assistant, Michael.

Adolfo

3 de ene. de 2015

Just got my brand new phantom black A7, which is beautiful!. I have visited at least 7 Audi dealers in the last month. I knew I was to pay a premium for such model so I did my homework and defined exactly what I wanted and how much I was willing to pay. I have to say that most dealers I visited just tried to start the tug of war on price which I wasn't willing to get into. That drove me back to Nick Atkinson at Paul Miller Audi, the experience was really open, smooth and straightforward, no need to fight about price as his price offering was close to what I planned to spend. I took my time to decide and I felt no pressure or that annoying feeling of disparage or belittle that sometimes happen when no decision is taken immediately. Finally, once decided, the process went as smooth as it can be, just a little waiting time for the financial manager (I signed last day of the month) and it was all done. I was quite surprised with Nick's explanation of the vehicle, I thought I already knew the car to the detail, but he took the time to show me those details you just miss in an online evaluation. Overall, great experience with a great brand in a great dealer with an outstanding salesperson.

Zeus's Wheels

31 de dic. de 2014

I am 5 days into my 5th leased Audi with Peter Wendell and I couldn't be more pleased with everything. His professionalism keeps me coming back time and time again. He makes the entire car purchase process incredibly easy from beginning to end. His exceptional service even extends whenever the cars have needed attention, via his communication with the service department. 5 days in, and I have already referred Peter a friend who loves my new wheels!

Scott R.

29 de dic. de 2014