geofry

3 de mar. de 2016

I was given the best quality service and would recommend this dealer to anyone who wants a smooth sailing car buying experience. a no hassle deal with paperwork filled out flawlessly

geofry

3 de mar. de 2016

After looking online for several week trying to find the perfect car to fit my needs. I stumbles across a car at PB's Auto Village. When speaking with the sales staff who was very accommodating. I figure id stop in to look at it. Getting a 5 star treatment. I drove the car and was given an excellent (under book value) deal I then committed to buy the car. Once the paperwork and everything was ready to go i came back in to sign and drive my new car away. Everything went as smooth as can be. no errors on the paperwork and the car looked great! would recommend this dealer to anyone who wants a great deal and outstanding service.

LadyLawyer

1 de mar. de 2016

I was very pleased with the Buick Enclave that I bought from this dealership. I was not an easy customer to deal with and my 3 kids were out of control. The salesperson showed so much patience with me and was very accommodating when I asked to drive and re-drive my final selection 3 times. The kids love the new car and I'm very happy too. I highly recommend this dealership to anyone who wants a good value and excellent customer service. A+

James fantasy champ

5 de ene. de 2016

I was looking online for a new truck...came across an ad for a Silverado from PBs. It was a very competitive price and when we saw it and test drove it, we knew it was the truck for us. They made the whole process so easy and we continue to service our truck there 6 months later. Because we bought the truck there they provide us with a loaner which is very helpful . I recommend this dealership highly! ,

joe

31 de dic. de 2015

If you are looking to buy an excellent used vehicle, you couldn't find a better place to do business.Great selection of cars and trucks in top condition and no salesman hype or pressure!

Dad

30 de dic. de 2015

My 19 year old son put money down and signed papers to buy a car from PB`s. Before the car was ready for pickup my son found a car he liked better at another dealership. I thought for sure that he was going to lose some, if not all of his money. They took it all in stride and returned all of his money.They were great!

Leigh

19 de dic. de 2015

I bought my car in July and am still loving it. Prior to going to PB Auto Village my car shopping/buying experiences have been stressful and I have even felt bullied at times. Brian and Justin at PB were terrific. The atmosphere was very relaxed, no pressure. Still going there for my car's oil changes and everyone is nice and friendly as ever.

SMYoung

5 de dic. de 2015

I couldn't be any happier with my service. I went to look for a car that would be safe for my child and myself. I found the car I wanted and they worked hard to get me into the car I wanted! Great customer service and very child friendly!

juliebird123

20 de oct. de 2015

The staff is very helpful and knowledgeable. I would definitely return here again if needed! I will also tell my friends about this place, they treat customers so well.

ChevyMax

12 de ago. de 2015

Great people to work with and get along. Even got a ride from the dealership to pick up my car I was trading in. Down to earth people with fair prices, highly recommended.

vtcastaway

11 de ago. de 2015

Justin and Brian made my recent purchase one of the best car buying experience I've ever had. I would highly recommend giving them a try if your in the market for a used car or truck. Thanks Guys!

vtcastaway

10 de ago. de 2015

Both Justin and Brian made my recent purchase one of the best car buying experiences I've ever had. I highly recommend trying them out if your in the market for a good used vehicle.

JoeC.

16 de jul. de 2015

This was my third stop trying to buy a work truck. After being given the run around at the other dealers PBs got me approved on a truck I wanted and I took it home the same day. No pressure and a great "laid back" atmosphere. Everyone I met was friendly and helpful. Great dealership

dissapointed..

10 de jul. de 2015

was intrested to get a vehicle from this dealer however when asking for the car check all I got was the run around and some snippy answer from Justin..the customer experience is not what expected .I felt like I was bothering him ,he got really upset because i called out the wrong vehicle .Once we strightened that out when i asked the second time for him to share the clean vehicle check ..I got crickets..too bad it looked promising but like they say if you cant get a clean report don't walk RUN!! good luck

Mazpro

3 de abr. de 2015

This place rocks! I just bought my second car from this amazing dealership and can't say enough great things about it. I always know I can expect the best prices and great service from Brian the owner and his staff. PBs had several cars for me to choose from that fit my budget. I'm once again reminded of how truly exceptional the men and women of PB's Auto Village are...thank you PBs...thank you.And I can't forget about The Village Clynic which is a top notch garage located right behind PB's! Whenever I need anything done on my car I know I will get the same high quality service I have come to expect from this place!

lisa youn

8 de mar. de 2015

PB's Auto is a fantastic dealership. I recently needed some parts for my truck, the service I received was spectacular. The service was fast, efficient, as well as pleasant. I am looking to buy a new truck in the spring, I will definitely be purchasing my vehicle from PB's Auto Village. Great owner and quality staff. Lisa Young

Princessali

7 de mar. de 2015

I love the guys at pbs auto village. Very nice, helpful they always do what they say they are going to do. I had service done on my car their, they did a great job, very affordable.

jnorthcott

7 de mar. de 2015

I visited all the BIG dealers in town and all they wanted to do is sell me a new car or over-priced used car. I found PB's Auto and experienced friendly courteous staff and a level of attentiveness that wasn't over-bearing or pushy. They offered me more for my trade than the other places, i got a great value on the car I was buying and when I had a minor issue a week or so later they addressed it quickly and without question. After so many poor experiences at other places in the past I was so relieved to have a great car buying experience.

RG

27 de feb. de 2015

This guy is a crook and will do anything to take you money and time. I basically left a deposit on a potential vehicle (which I later discover on CARFAX) the suv was involved in an accident and had two previous owners. I went back to get my deposit back and was told I would loose it. Prior to this the nightmare the owner stated that I could get my deposit back at anytime. Completely dishonest and rude sums up my experience. Also, do not let the accreditation by the BBB fool you. ANY business can get the accreditation just by paying the BBB and receiving high praise (its a scam). Do what you want, but be prepared to hand over you hard earned money if you interact with this guy.

Sarah

28 de ene. de 2015

The guys at PB's are great - knowledgeable and helpful. Have had service done and always feel it's great service for a low price.

walterropes

15 de nov. de 2014

After being disappointed in what a new car dealer offered me in trade for my car, I decided to try PB's Auto Village, mostly out of curiosity. Brian looked at the car (in the dark, no less), took it for a quick test ride, and offered me 25% more than the new car dealer did. That price, it should be noted, was still lower than the lowest value listed on the NADA site. Anyway, we agreed--with a handshake--that I'd bring the car to PB's the next day, that they'd give me a check, and that they'd give me a ride home (about 15 miles away). Everything went entirely smoothly, including our stopping at a bank so that I could cash their check. They made the whole thing easy, and it was clearly in both their and my interest to do the transaction. Thanks, Brian!

FrankSmietana

5 de nov. de 2014

I test drove a used Prius with Rob back in April and I didn't buy the car until May. In the interim, I didn't get any cheesy high pressure sales calls. When I was ready to buy, they fixed the stuff that needed fixing and even worked to get me a better financing rate than what my credit union was offering. I recommend these guys -- pleasantly different from the typical car buying experience.

jeannie.knight.90

29 de oct. de 2014

My experience with pbs auto was so different then other dealerships,they were pleasant,and always answered my questions,Brian was very helpful in explaining everything I needed to know..I got my car no problem,very happy with the payments.I would definitely get another car there.

Shanehague

17 de oct. de 2014

By far the best dealer I've ever dealt with. John, the salesman, was not pushy at all and found me a car I like a lot, and got my financed with my extremely poor credit score. I have nothing negative to say about these guys, they are great people. I got a 2006 VW Jetta and I love it, they gave me a very good price for my trade in, and again, I couldn't be happier with the process. Great guys, great dealership.

Kellygrl

25 de sep. de 2014

Everyone was very friendly and knowledgeable. Excellent customer service, Brian really took the time with me to see what my needs were and exceeded my expectations.

terrivarney10

13 de sep. de 2014

Rob let me test drive several vehicles with no-pressure when I told him I was just trying to decide on a make, not a particular car on the lot. I went back several times and they were great every time. They worked with me on a Toyota Matrix first but I love the one I bought (BMW).

Seth

6 de ago. de 2014

I was referred to Pbs Auto Village by a friend who claimed to have a great experience purchasing a car from them. My experience was close to the same other than the fact Id say mine was excellent!!! Rob was not a pushy sales man and was very friendly and knowledgeable. Their selection was so good I had a hard time choosing which vehicle I wanted. The final paperwork was made very easy by Brian and went quick and smoothly. I love my new car and the fact I can bring it back there to be serviced in they're on site garage!!!

Ajay lane

2 de ago. de 2014

The people are great an they are awesome to deal with the mechanic out in the back in the shop is awesome at what he does for work it might take some time but it's always right an the prices on all the cars are good

Amanda20

15 de jul. de 2014

I just wanted to say how easy and painless the process here was. My car broke down and it wasn't worth fixing it, so I came in to look at their selection. I worked with Rob and the owner Brian. They walked through the process with me, and got me financed for less than I thought! I got my car a few months ago, and it's still treating me very good. I'll definitely be coming back to buy my next car here.

mrsmiller1020

21 de may. de 2014

Any time I need my car serviced, Brian is quick to fit me in the schedule. The service/mechanics at this dealership are really knowledgeable and I never feel like I got overcharged. When I was looking to sell one of my cars, he got it sold for me within 2 weeks! Always such great service and super friendly! Thanks again!

karenj915

21 de abr. de 2014

I've been looking for a Rav4 for a few months and have been to several dealerships. Thought a found a good deal in Portsmouth but was surprised that the dealer tried to get me to finance with them for almost 6 percent so I checked PBs. Found a great deal at PBs and they offered me 2.9% financing. That's more like it!

Sarah726

17 de abr. de 2014

I recently purchased my 2008 Acura TL here and had an excellent experience from beginning to end! They got me a great rate even with my less than perfect credit. Brian, Rob and Mike were very helpful and friendly through my entire experience. I loved the atmosphere of the dealership also. They weren't the typical pushy, aggressive salesmen. They helped me through the entire process and made it very simple. My car was fully serviced and cleaned when I picked it up. Not knowing much about cars, my tire light came on when it was a little cold out and I called Brian and he told me to bring it right in and they would look at it and correct the issue. Happy to know nothing was wrong, it was reassuring to know they took care of it right away. I would recommend buying a car here to any one of my family and friends. If you're looking for a dealership with a great buying experience and friendly staff I suggest you go to PB's Auto Village! I will definitely be buying another car here!!!

barnett0716

16 de abr. de 2014

Sold me a truck with none of the work done to it. And it can't even take a sticker. And there shop can't handle more than 3 cars a day. I needed a truck to start my business now I have a truck full of engine codes that's poorly serviced

Pats Fan

12 de mar. de 2014

I found the car I was looking for on cars.com..I called PB's set an appointment, went in and they made the whole agonizing process of buying a car very easy! With a Great Price! I will recommend them to anyone I know looking for a car.

Allie3030

7 de mar. de 2014

I purchased an SUV from PB's and I couldn't be happier with it!They were very flexible and willing to work with me on a price that I was comfortable with. Their service department is also great too!

Angel

28 de feb. de 2014

Great friendly salesmen they try their hardest to get you a good deal... highly recommend this dealership.

dogowner

25 de feb. de 2014

Car shopping can be daunting. Every visit to an auto dealership could be a frustrating night of speed dating salespeople with only one thing on their mind - MONEY!After visiting four dealerships in two days, lots of headaches of "can't you put any more money down?" and the haggle, the traffic and what seemed to be an argument everywhere- I finally got out the laptop and searched for other dealerships nearby. I found PBs on Craigslist!A human answered the phone. And, not just any human, but this person actually had a personality and was very personable. Her name was Laura and she was nice to speak to me for a while and find out exactly what make and model of car that I wanted along with any bells and whistle desired. Laura informed me she would give me a call back. I was positive I would not receive a call back until Monday. But, a few hours later, I received a phone call from Laura and she informed me she had FOUND the perfect car for me. It had every feature I wanted and with a price that beat the dealerships by $200 a month! Basically, I had the same payment as my old car with very little down. The best thing - ONE trip is all it took to take care of this new car purchase. No running around town - haggling back and forth on my time.

groompaw

4 de feb. de 2014

I recently purchased a used Toyota Mini van. I went into the dealer knowing that I had a good chance of not qualifying for a loan, but Rob and Mike bent over backwards to make it happen and it did. I love my new vehicle and so do my dogs!!!! They kept me up to date on their progress and worked very hard to make this much need vehicle a dream come true for me. Now I stop by for all of those silly things like....What's this button for, how do I take out this seat and simply for my puppy Tank to say hello, and I am still given their full attention to my needs even after the paperwork was signed!!!!! Thanks guys keep up the good work. Nancy

mdsd

14 de ene. de 2014

I recently purchased a vehicle through PB's Auto Village and I must say I had a terrific experience. I have been to many different dealerships and this dealership was not only the best but the friendliest (not pushy) and the pricing were great!! Brian Beattie was my salesman and he was outstanding. Brian was very patient with me, when I came to PB's I was not 100% sure what I was looking for so I test drove a few cars and SUV's. Brian went through everything with me, vehicle by vehicle. I did come back a couple of times to test drive a few more to really get a feel for what I wanted, Brian was so helpful. I went with a SUV and I absolutely Love It!!! Brian also explained all the paperwork to me step by step to make sure that I understood exactly what I would be paying, what my percentage rate would be etc. no surprises. My overall experience at PB's was fabulous & the pricing was unbeatable compared to any other dealership I have ever been too. I would differently purchase another vehicle at PB's and I will recommend PB's Auto Village to everyone!!!

powder

12 de ene. de 2014

I've been to PB's three times to test drive used cars I see on the website and Brian and his staff are always very friendly. They do not use high pressure sales technique and it's very relaxed. I especially like the comfortable couch and TV area, it feels just like home!

Jeslyn

8 de ene. de 2014

I was referred to Pbs Auto Village by a friend who claimed to have a great experience purchasing a car from them. My experience was close to the same other than the fact Id say mine was excellent!!! Rob was not a pushy sales man and was very friendly and knowledgeable. Their selection was so good I had a hard time choosing which vehicle I wanted. The final paperwork was made very easy by Brian and went quick and smoothly. I love my new car and the fact I can bring it back there to be serviced in they're on site garage!!!

Megriffy

7 de nov. de 2013

My car buying experience with PBs Auto Village was excellent. I had an idea of what I was looking for but wasn't sure. With the staffs knowledge and they're great selection of used cars it became easy to select the perfect car for me. The process was smooth and easy; from picking my car, trading in my old one, financing and then driving it off the lot!!! I would recommend anyone looking for a vehicle should visit PBs. I will be a loyal customer including bringing my car to their auto shop for all of my regular mantainance.

brezzy36er

9 de oct. de 2013

I had seen a chevy van at PBs online and went to go to take a look at it. There were a few corks for an outlet inside of the van that i didn"t need so right away rob said I can have those cut out and sealed up. I had paperwork done the same day and they were great all the way around. My salesman was good at getting everything done and took care of all of my needs for the vehicle. Will be going there again.

Mike Wizouski

25 de sep. de 2013

Excellent people good quality cars super clean! Friendly not pushy salesmen willing to work with you, very patient with me. Down to earth, extremely helpful I will definitely go back and recommend to everyone. Great experience

Bobby

7 de sep. de 2013

Great dealership with great services. Helped me find the car that I wanted. Great customer service am very friendly. I will definitely buy from here again. I definitely would recommend a friend to buy a car from here.

jlynne06

18 de ago. de 2013

My recent experience with PB's Auto Village couldn't have been better. I was dreading visiting a dealership with two boys in tow and the staff couldn't have been more friendly and helpful with them; and it is greatly appreciated! The atmosphere was very professional, but laid back and most importantly pressure free. The gentlemen I worked with was friendly, very knowledgable and accomodating. I will do business with them again in the near future to ensure I will be putting my son in to a high quality, safe and great priced used car.

SarahDunning

15 de jun. de 2013

I purchased my vehicle at PB's and Brian was my salesman, he was wonderful. I told him exactly what I was looking for (I'm a picky person lol) we did look through the lot and I didnt see what I wanted so he went on the hunt for me and found the perfect car at the right price. I couldnt have asked for a better dealership to buy from other than PB's Auto Village. I would and have recommended this dealership to people I know and one of my family members purchased a vehicle as well and she is very pleased with her purchase. The customer service was outstanding everyone was so nice, they call you back (unlike some places) and they help you find a vehicle as if they were looking for themselves!!!

buzz111

14 de jun. de 2013

I can not say enough about my Experience at this dealership. I honestly just drove through the lot because a new model Camaro caught my attention & I wanted a closer look. Brian ( I think he may be the manager) came out to see if I was interested in taking it for a ride and I thought hey why not. There was no pressure what so ever to buy and I really wanted to drive this car. After a 10 minute test ride I knew I had to have it. I googled other local dealerships before I went back to PB's to see if the price was fair and the other dealerships were a few thousand more for the exact same year , model and mileage.. I knew what my trade in was worth so I figured if the #s work maybe I would actually buy it after all. The finance lady was very nice too, she was very fast preparing my paperwork, you can tell she had been doing it a long time. I was shocked to see that used car interest rates were so low! My payment barely went up! This was the best car buying experience I have ever had. Not only do I have the car of my dreams for almost the same monthly payment as my older car, but it only took 1 hour to get in & out compared to the last place I went to buy and was there 1/2 the day. These people make things so smooth and are not pushy. I hate pushy car salesmen. Their cars speak for themselves. I would never buy anyplace else I can guarantee it.

FirstTheirSweeThenSour

30 de may. de 2013

I have verified through a private investigator that the vehicle was damaged from a accident prior to it being repoed and that at the time of its repo it still had not been repaired and remained in that condition at the time of purchase by PB's Auto Village. Prior to purchasing this car Brian told myself and my fiance Ally that the eos had been in no accidents and that it had a clean carfax. upon receiving the vehicle I notified PB's Auto Village that the VW eos purchased on 04/17/2013 had a serious steering issue to which they agreed to fix with a alignment that only made it worse. After picking up my car from the dealership, the airbag fault light came on. I was in Northampton, MA and stopped at Exotic Auto Repair, that specializes in imports. That mechanic who's name was Paul diagnosed the issue of noise and instability as being a wheel bearing and stated the car to be "unsafe to drive and to have been a long standing issue to have been in that shape" he also stated he would not do anything with airbags and suggested going to a VW Dealer. Upon my Fiance telling brian of the wheel bearing he informed her the warranty was run out due to mileage and that he couldn't help her. When she pointed out that the dealership had agreed to bring the car to state inspection guidelines and that it had illegally inspected the car Bryan then offered to pay for a 3 hour tow and once he received the car claimed nothing was wrong with it and asked My fiance (who I had previously authorized to make decisions on the account) if she wanted new tires on the car for their cost, to which she told you no and to not change the tires. Upon calling to pickup the car bryan informed me he went ahead and did the tires anyways (in an attempt to create a cause for the resolved wheel bearing issue that he didn't want documented) and then proceeded to say the air bag light had gone out on its own but that they had the code and that it needed a sensor (VW verified this year car will never clear a airbag fault on its own and it has to be done by someone). After picking up the car from PB's auto village the car was brought to Miller VW in Lebanon, NH where they verified PB's auto village had cleared a airbag fault prior to us purchasing the car and during the time they had the car in their possession to fix the wheel bearing and resolve the airbag fault. PB's auto village then brought my car to a Independent inspection station (after clearing the airbag fault with a vag-com) to which neither of those I had authorized. The independent inspection station also verified the recent body work by noting the number plate lights that had been painted over. Since the car was at PB's Auto village it has had a major steering failure (due to steering wheel being improperly secured, car sustained no damage and nobody was hurt) to which they agreed to fix and claims the alignment did fix it and that it was no longer present. Upon reviewing past vehicle history provided by the past owners and having the car inspected by Property Damage Appraisers it was determined that the steering failure was pre-existing and it can be safely assumed they were aware of this due to how the steering wheel was removed and proven through past owner testimony. Property Damage Appraisers found at the time PB's Auto Village received the car the existing damage exceeded the allowable 74% in NH pursuant to RSA 261:22 and that what repairs were done while the car was owned by PB's Auto Village were not done to industry standards. This car was fraudulenty sold with a clean title when by NH law it should have been branded salvage.

gigiw

13 de may. de 2013

Wonderful dealership, great family-friendly environment and quality cars and staff. I was satisfied with the car of my choice. Made the process of purchasing a vehicle less anxiety-provoking. Highly recommended!

gennifur

6 de may. de 2013

My experience at PB'S Auto Village was "Great"!! I was able to take my time & look around the lot without any pressure from the salesmen. All my questions and any concerns I may have had were all answered without hesitation. I was extremely happy with the vehicle I chose, along with the service provided in the Sales Dept. I would definitely recommend PB's Auto Village of Hampton Falls, to anyone looking for a great quality vehicle at an affordable price!!

JJFinney

18 de abr. de 2013

We had the best experience. The car was exactly what we where looking for, and the price was great. Nick made everything easy and quick. PB's got us a great interest rate, and made the whole buying process really easy. I never knew buying a new/used car could be so enjoyable.

wendydropkin

8 de abr. de 2013

I bought a Honda Civic 2010 a little over a week ago. Asked to see a car fax and also did my own. Came out clean. After purchasing car, had my own mechanic check car out to make sure it was OK to drive cross country. Within 5 minutes, he asked me if I knew it had been in an accident? I asked this question at PB's and was told NO. The front nose, left front panel, drivers door, rear bumper and right back corner had all been recently repaired and painted. This brings down the value of the car significantly. Called PB's and spoke to Nick, my salesman, he said he had no idea. I find that hard to believe since they checked out car and did brake work prior to sale. I do not feel they were honest with me and would never recommend this dealership. Lesson learned--have your own mechanic check out car prior to sale...was not possible for me since over 2 hours away.

gigicutie

26 de mar. de 2013

Wonderful, friendly, upbeat staff who are honest about what they sell. Loved them!

cfreedman1

27 de feb. de 2013

These guys are great! From price, to service, to attitude -- they're fabulous! Everyone is friendly & accommodating.Their used cars are very high quality, and they bend over backwards to be of service!I got an unbelievable deal on the VW EOS I bought from them, and they even called me whenthey found a spare key for it.I'm even having my car serviced there. Service is great, and the price is right!I recommend them highly!!!

Tnmom12

6 de feb. de 2013

Had excellent service and friendly staff. Brian was very knowledgable about my recent vehicle purchase. He offered a fair value on my trade in. I would purchase from them again

foremandf

30 de ene. de 2013

Between my wife and I we have bought 5 cars and suv's in the past 10 years from this dealership.We do alot of driving and always find the best deals here Always great service after the sale which is hard to find these days.

LLoranger

24 de nov. de 2012

Continued quality cars and service with the several vehicles ive bought there. They are always friendly, helpful and honest. Best service prices around and always willing to work around your schedule.

Sushitym

8 de nov. de 2012

Recently bought A gorgeous Audi from PB'S auto village. Brian went above & beyond to help me. Financing me wasn't easy but Brian miraculously got it done! I love my car so much & will be a loyal customer forever. Thank you w/ all my heart..

viviann

1 de nov. de 2012

After months of looking online and running around to different dealerships I literally ran into this one by accident. Happen to be in the area and I decided to stop and have a look. 2 hours and 2 cups of coffee later, I finally had my truck, a nice Ford 150XL. No pressure, attentive, professional... basically really great customer service., it was painless. They undercut every truck I had looked at previously, so I got a deal, a great one.I live in Maine so they dropped the truck off at my house, now that's service.Note to self...I will definitely go back in the event I need another vehicle. My truck is perfect. Thanks

swilli017

31 de oct. de 2012

I recently purchased a used 2003 Totoya from PB's Auto Village. I stopped at their Hampton Falls location and was very impressed by their used car selection and pricing. I was instantly greeted by Mike, the salesman. He was very friendly and knowledgeable. I requested information and the keys to the vehicle he gladly helped and was able to answer all of my questions and concerns and most important, was not pushy. After doing my research on the vehicle, I realized that their asking price was right on with what I was finding online. When I went to officially made and offer on the vehicle, I worked with Brian, I assume the owner. We discussed the price and came to a deal that I felt very comfortable paying. I picked up the car a few days later, it was clean inside and out. I was greeted by both Brian and Mike as they congratulated me and watched me drive off in my new vehicle.

grimm-one

26 de oct. de 2012

i was treated friendly until down payment was put forth, and then was scammed out of that down payment. I'm out a lot of money and have nothing to show for it other than an empty wallet and a very hard learned life experience. do NOT trust them!

jill.beebe.16

28 de ago. de 2012

This was by far the best car buying experience I've ever had! Mike was awesome. He was so relaxed and friendly that it made my Husband and I feel comfortable to look around, pressure free. The staff was great to work with. They anwsered any and all questions that we had. My 19 year old son is in the market for a car and I wouldn't dream of going any place but PB's Auto Village. Fantastic group of people!

mandilynn699

16 de ago. de 2012

Was searching for a Toyota Tundra for months... Saw the ad for 1 on craigslist at PB's and made the trip down from Maine. I've bought many vehicles before and am usually prepared for a long , dragged out hectic purchase process but this was not the case. The truck was in perfect condition and was exactly as described. Financing was a breeze and I was in and out of there in less than an hour ! The staff was so helpful and even offered to buy me lunch. It's those small extras that make a family owned dealership like PB's a place I will always do business with. Thank you for the awesome truck & wonderful buying experience.

TanyaMNordin

6 de jun. de 2012

Great service, comforting atmosphere, good quality! Can't ask for a better dealership to shop at! Not pushy and don't follow you around the lot! Very happy with my experience there.

ToyCarGirl

28 de may. de 2012

I'm so glad I came to PB's Auto Village. I've been looking all over the seacoast and when came here I told Rob what I was looking for and he found me exactly what I needed in my price range. It was obvious Rob knew what he was talking about and really wanted to help me find something that would work for me and he wasn't just trying to make a quick sale. He really took his time and answered all of my questions. All of the staff was very friendly and made me feel right at home. I will definitely recommend PB's Auto Village to all of my friends and family.

allowell

14 de mar. de 2012

Great shop and a great price on my used car. These guys were very pleasant to work with. I got a decent trade in value. This was a no pressure sale. I will recommend them to my family and friends. Very personable guys to work with. Thanks for the pleasant experience.

nancy1902

9 de mar. de 2012

Amazing selection of cars, Friendly staff and very knowledgeable about each car that we looked at. The process of buying the car from them was seemless. Have already recommended this dealership to many of my friends.

LBalas

12 de feb. de 2012

Love my new car!!!! Couldn't be happier and won't go anywhere else again to buy a car. I got a great price and Brian gave me more for my trade in than any other dealership I went to. Very friendly atmosphere and no pressure. I love these guys!!

GeoffC

31 de ene. de 2012

Brian was knowledgeable and professional. I set my budget and he worked with in it, suggesting other opportunities but no hard sell - purely information.The vehicle selection was great and the cars are in great nick - thoroughly recommend these people.

shaile

13 de ene. de 2012

i had my car worked on here. there was great customer service. they gave me a price far lower than any other quote i had gotten they saved me hundreds of dollars. they did the work fast and it came out great i couldnt have asked for anything better!

04civicex

10 de ene. de 2012

I searched long and hard for a vehicle in a good price range and that was very economical to fit my budget, I came across PB's and they satisfied my every need...their price was the best along with the service and quality of their maintenance department...I have brought my car there for preventive maintenance along with detailing and I can honestly say I will be a forever customer.

mzndpndnt

9 de ene. de 2012

I purchased a used Toyota Sienna from PB'S Auto Village on 12-29-11 after finding thier advertisement on Craig's list. I was traveling on vacation from CT back to my home in ME and they made the purchase go very smoothly. I test drove the vehicle, negotiated the price, closed the deal, and was out of the store in less than two hours! They had agreed to assist me with 4 new tires and a front end alignment and were prepared to have it done right then and there. Because I was going to be traveling back down in that area and it was more convenient for me, they agreed to have the work done and have it ready for me on 1-6-12. I ended up picking it up earlier than I had originally stated, and it was no problem for them....they got the car gassed up and ready to go immediately. The van needed a part for the tire preassure system and they made all the arrangements to make it happen so I could have the vehicle tip top and on the road back to Maine. I was very happy with the overall experience and would strongly recommend anyone who is looking for a NICE used vehicle that is LIKE new....go to PB'S Auto Vilage and have fun shopping:-)

maaudio184

1 de nov. de 2011

All i have to say is jason and robert are two great down to the earth salemen that didnt try the whole saleman rutine of trying to get me into what they want to sell me they were all about makin me happy and only wanted to put me in something i wanted which was a genuine warm welcomeing which in return will always return to do more biziness thanks guys

dannielle2011

30 de oct. de 2011

i normally wouldn't bother going on the computer to rate anything but i think it is the least i could do since PB's Auto Village made my car buying experience as stress free as possible. They were there holding my hand the whole way! I will definitely recommend PB's Auto Village to anyone I know that will be looking for a car. Thanks to all that made this such a great experience!

G-GIRL

27 de oct. de 2011

I HAVE BEEN SHOPPING AROUND FOR MONTHS .. I FINALLY FOUND WHAT I WAS LOOKING FOR!!THIS DEALERSHIP WAS GREAT.. BRIAN HELPED ME EVERYSTEP OF THE WAY.. I WOULD RECOMMEND PB'S TO ALL MY FRIENDS.. BEST CAR BUYING EXPERIENCE I HAVE EVER HAD!!

memphisgirl

20 de oct. de 2011

Took a Tour around the lot, they have a Great Selection of GENTLY Used Vehicles Most were in Near Mint Condition, I Would Highly Recommend Them if You or Anyone You know is in the Market to Buy a Used Vehicle at a Fair Price - I was able to find the Sports Car of My Dream - And Financing it was a Breeze with Their Friendly Helpful Staff... I Recommend that You do your shopping So that Once Your There, You Know You Wont have to Look any further... Ask For Brian... Wonderful Experience

taylorjax

20 de oct. de 2011

I would not typically take the time to write a review, but after such a easy and pleasurable experience I feel compelled to. My resent search for a used vehicle proved challenging ( multiple dealerships)... until I found PB's Auto Village and worked with Brian and staff. Brian was extremely friendly and helpful. At no point did I feel that "sales pressure". In fact, I can confidently say " At PB's Auto Village- honesty and integrity shine through from start to finish." I am extremely happy with my experience and would HIGHLY recommend this dealership! Proud owner of a pre-owned Toyota CamryD, NBPT

sahara06

20 de oct. de 2011

I just bought a beautiful car, I absolutely love it, Brian was great to deal with. Everyone is extremely nice. They spend there time with you, not try to rush you into something your really not sure about just so they can make a deal. They go through the whole car and paperwork with you, answer all your questions(there very patience). The vehicles are super clean and priced right. The web site gives you a lot of details and has a bunch of pictures which is nice. I truly have to say that it was the best experience I've had in buying a vehicle and I would differently recommend PB's Auto Village to everyone that is looking for a vehicle!!!!!

hsz0q2

20 de oct. de 2011

Rob and Jason , were very helpful in helping my son buy his first car. After searching months for the right deal we found PB's auto village price was good and the service was great.

Laureen124

20 de oct. de 2011

After shopping for weeks I found PB's Auto Village and bought a 2009 corolla that I absolutely love. I saw some cars on their web site that I liked so I went there. Jason showed me only the cars that would fit my budget and I fell in love with my toyota. It was very easy getting the car and I will be sending my son down there to get a car in a few months. Thanks PB'S.

notasucker

16 de oct. de 2011

Came close, but didn't end up buying. Thought the price was ok, found a slightly better price that we were looking for somewhere else. I think if they worked with us better we could have reached a deal.

jconlaub

16 de sep. de 2011

I was referred to this dealership by a friend so I thought I would try it and I'm sure glad that I did. This dealership was so immaculate and the employees were the friedliest I've ever dealt with. All of the employees actually seemed like they loved their job! Although I did not purchase a vehicle, I did test drive a few. They were so clean that I could hardly believe I was in a used car. The honesty I felt from Brian and his knowledge of all of the vehicles was pleasantly surprising. There was no sales pressure whatsoever. I would recommend this dealership to everyone that I know!

luis01

13 de sep. de 2011

I would reccomend PB's Auto village to anyone who is looking for a used car. They were very helpful and I was able to find the right car for me. I was given a car fax and they also went over the safety inspection report with me. Everyone I spoke to was pleasant and professional.Overall Im very satisfied with this dealer and would buy from them again.

laciegirl

13 de sep. de 2011

Brain helped me find the exact vehicle I was looking for. A Carfax report was provided upon my request and the service and sales process was very professional and easy! My Wife and I have purchased several cars in the past But the Service I received from PB'S Auto Village Far Exceeded any of my past experiences... I would say I am Very Satisfied, And Would Recommend This Dealership to Anyone who is looking to buy a used vehicle. As With Any Purchase A Consumer needs to Do His Homework.. Ask Questions, Inspect the Vehicle - Again, I am Very Satisfied with my purchase and would not hesitate to buy from them again!

QuinnE

30 de ago. de 2011

Personally, I had a not-so pleasant experience buying from them, and I regret my purchase 100%. In my opinion, the car didn't seemed to be looked over that carefully before I picked it up. And they are "one of those dealers" that don't give back your deposit if you, say, find out the Autocheck has something on it that makes you uncomfortable. Try for yourself, but I won't buy from them again.

dmb36

28 de ago. de 2011

I searched online for a late model corolla and found pb's on craigs. They had lowest price and ended up checking out the car. I ended up buying a 2009 Corolla, low mile...they, by far, had the lowest price and the quality was top notch! I would recommened checking them out. I also service my car there now too...prices are very good and I get a free loaner car too. A1 Dealer!

Alinka

2 de ago. de 2011

Hi everybody! Couple months ago I was looking for a new car for myself. Of course, the main thing for me was the price. Nobody wants to pay too much. So, I was looking at the cars pretty much everywhere in New England. And then I found a nice Toyota Corolla for the reasonable price at PB's Auto Village. When I came in to check it out the car was in a great condition. All the descriptions that I had read before were true. Brian and Rob were really helpful.... I am satisfied with my purchase and the car services that I have been getting there since I bought this car.

mrsmiller1020

16 de may. de 2011

Awesome service and I love my new car! Brian listened to what I wanted and needed in a vehicle and made some very good recommendations for me. It is not at all what I expected from a car dealership and I would be happy to recommend him to friends. Thank you Brian!

smd0419

11 de ene. de 2011

5 STARS! In an age of increasingly bad customer service, it is with pleasure to give credit when you come across a superior experience like the one I just had at PB's Auto Village. Not only was the entire staff helpful and professional, but guided us through the process of buying an automobile with a genuine concern. We did our homework and in the end, the value, quality and attention to service and detail at PB's Auto Village are what made us drive away with something that meets our family's needs with comfort, style, safety and reliability all while keeping us within our budget. Thank you so much and we will recommend you to anyone we know looking for a terrific experience and vehicle.

Mainuh

6 de ene. de 2011

Living nearly 2 hours away, I saw a car I was interested in online. Spoke several times on phone with Jason to try and determine as best we could what to reasonably expect for my trade in. Even made a 20 mile trip in opposite direction 1st to get the summer wheels/tires I'd be trading with the car. After driving the car I was looking at, Brian looked over my car. The best they could come up with was he thought 2 tires were marginal. They were inspected by a Maine inspection station the next day and found well within legal limits, but at any rate, they offered nearly $700 less than we had discussed on the phone. You expect these kind of games at the big dealers, but you'd hope for better at these little guys. They were friendly enough but in the end, I wasted half a day when they didn't even come close to what they had indicated on the phone and the only thing they could come up with was 2 tires they didn't like on my trade. 2 tires don't cost $700, even though they were legal. So, I walked and low and behold Jason had the nerve to call the next day and leave a voicemail at work and ask if I'd be be interested in the car if they came down a few hundred dollars. I wrote an email reply and expressed my displeasure and said I wasn't into playing the manager back and forth game like the big guys do. Their chance to make a deal was the first time I was there. If while I had been there they would have said "Hey we think 2 tires need replacing so we'll have to deduct $150 from what we quoted earlier", I'd have made the deal on the spot and would already be driving it. As luck would have it, all things happen for a reason: I found a much better car 2 days later, same model, 1 year newer and less than half the mileage for only $500 more than they were asking for their older, higher mileage car! Go figure. I also was able to sell my Volvo in 26 hours on craigslist for over $1000 more than I'd have gotten on trade in so I was able to walk in with cash on the newer car deal at another dealership. Their loss, my gain!

sami31159

17 de dic. de 2010

Heather was very helpful in my search for a used vehicle. I will definately come back to buy from this dealer. There were many vehicles to chose from and if it hadnt been so cold out I probably would have stayed longer to look around and possibly find something I was interested in.

uluvspecialk

17 de dic. de 2010

Heather Fielders was very helpful! I am not looking to buy at the moment but was looking up pricing for a future purchase. She was full of information and was willing to help me in any way. I found the info I was searching for thanks to her! Thank you Heather!Customer service was fantastic. Very helpful staff.Quality of work was well done. It was a few months ago but i had work done in your shop in a timely manner.Friendliness is an obvious 5. Thanks again!With all these factors in place I'd give my overall experience a 5.And the prices you guys advertise are very reasonable!

genna1

17 de dic. de 2010

I was so pleased with the friendly service I received! I was greeted with a smile and the girl that helped us knew how to make us feel welcome! I would recommend this company to anyone! The service this car dealer ship offered was exceptional! I will be doing my future repairs and service there from now on!

moonbaby1031

17 de dic. de 2010

PB's has great used cars at great prices. I have checked several other dealers in the area and their prices couldn't compare. Its kind of scary buying a used care but their vehicles were very clean and ran great. Thank you to Heather for all of your help and expertise.

lilme82

15 de dic. de 2010

The service was friendly and very informing. Anything you had to ask would be answered and if answer was not know they would find out the answer. They are willing to work with you and that is a big deal now a days. I would recommend this dealer to anyone.

don99

11 de dic. de 2010

We were traveling thru town and stopped with a minor problem. The girl at the desk Kelly I think she said her name was, very friendly and helpful. She helped us with our problem and we were on our way with a feeling of safety. We always worry about problems when we travel We wish you were in our area we would be return customers

bunitj

10 de dic. de 2010

Well I went into this dealer a few weeks ago to see about a car, I am in collage and it is my first car so I don't really know much about what I am looking for. I found the secretary kelly very very friendly and very helpful. The honesty and service was great. I highly recommend them.

bryanhorne13

9 de dic. de 2010

Went in for an oil change and was quickly helped my the service department. I really need a oil change bad, and didn't have a ton of time to get it done. I was in and out in no time at all. Very good service, I'd recommend these guys to all my friends. Thanks Auto village

julziej1

9 de dic. de 2010

I recently came in to look at new cars as I am looking to purchase one before Christmas and I was so impressed with the friendly service I received. The secretary in particular was a ray of sunshine. I will definately be returning and recommending this dealership.

elizabethwright

9 de dic. de 2010

I came into this shop recently and had a great experience! Friendly, prompt service and they treated me as if I was part of the family. I would highly recommend returning to this shop. The greeting by the lovely young lady was also very positive and helped in my overall impression of the store. In a harsh economy, it's nice to see friendly people :)

Iboydmarine83

9 de dic. de 2010

This was the first dealership I went to that I wasn't pressured into trying to buy, it is a pressure free dealership. While the salesman was gone for a while, the secratery was very friendly and kept me fom leaving. So I would recommend this place to others, I however did not purchase a car here.

Bob Nugent

8 de dic. de 2010

This is the best shopping experience I had this year and ever as far as car shopping.The team did great so I would have to strongly recommend working with PB's I would also like to give an extra shout out to Heather.Thank you for taking so much time to help me.

nstilkey

8 de dic. de 2010

I was spending the day looking for a car and took a ride down route one and this was one of the places I decided to stop at. The customer service was great and I was very happy with how much they really helped me on making my decision on a new car. I would definitely recommend this buisness to anyone that was looking for a new car!

Sarah Del Rossi

8 de dic. de 2010

Both Heather and Jason answered any and all questions I had and never left me wondering. They were both very friendly and highly knowledgeable in there work. They did what ever was needed to get me the best deal possible and I never once felt like i was being pushed into a sale I didn't want. I will definitely buy my next vehicle here. Thank you all for the wonderful experience. Happy HolidaysSarah Del Rossi

happystars

8 de dic. de 2010

great cars, good prices ,heather is the besy. I really love there cars, and service. they are all great people, and they are very respectful to there costomers. I recomend all of my friends and family come to them for cars and service. I am so happy with how they are with there costomers!

tcle0682

8 de dic. de 2010

A friend of mine told me about this car dealership in Hampton Falls - PB's Auto village and was very pleased with their service and how patient they were with me. I liked so many of the vehicles they had there and most likely I will go back and get a car from them.

sonsofkalal

8 de dic. de 2010

I was looking to trade my car in for something newer and came across PB's and figured I would give it a try and look to see what they had to offer. I enjoyed the way they took care of me there they were very helpful, But I did however decide to keep my vehicle for a bit longer. If you are looking for a good place to get a car this is the place to be!

kkbmc

6 de dic. de 2010

I was looking for a caravan and was looking up route one and just so happen to go into PB's auto where the salesmen and other office members were very welcoming and helpful I would def recommend this dealer to my friends and family. I was amazed by the cars they had there and although I didn't buy a car from them I am sure I will be buying a car from them in the future.

Rayray435

2 de dic. de 2010

DJ was a fantastic mechanic! He is extremely knowledgeable and very friendly. He even explained things in a way in which I could understand what was going on with my car! He got the job done quickly and even offered free advice on how to keep it running smoothly! Thanks DJ!

ragemaster80

1 de dic. de 2010

i was driveing by figured i'd stop since i've been looking for a new truck the salesman was very helpfull (jason) even the lady in the office was very nice (heather i beleive)all my question's were answered and i will be buying my new truck there soon...:-)

shawn5555

1 de dic. de 2010

Laura was great very helpful and friendly. Great service from someone who was interested in my needs not thier own. Gave me different options to choose from in terms of financing and didn't push one option over another. She made the whole experience easy and enjoyable

raylu123

28 de nov. de 2010

We were very happy with the vehicle, service and the overall experience of buying a vehicle from this lot. The employees were friendly and very positive throughout the whole experience. I recommend this dealership to anyone in the area that is looking for a vehicle.

billyp83

20 de nov. de 2010

I just drove by and figured i would stop in and look. Was in the market for a new truck and the staff at PB's was more than happy to help and answer all my questions. I left knowing where my next truck WILL be coming from. Great selection and Great service!! A+++

lilahsha

19 de nov. de 2010

I went to pbs auto with intentions to just look around at some used tundras. However they had excellant pricing that i couldnt pass up.. our sales person sean belanger was very Knowledgeable on the trucks and it was a great exsperience to do business with him. thanks again

kreynolds6912

6 de nov. de 2010

I heard about PB's and thought why not it can't hurt to take a look... I just got the most amazing deal and the service that I received from Brian was amazing. I got the car I wanted for the price that I needed with the payment that I was looking for. I now have my dream car...Thanks PB

BUC91

18 de oct. de 2010

We just purchased our 4th vehicle from PB'S...cant say enough good things about the experiences. The prices were great and the few times we had issues, the service department took care of everything. My advice to potential buyers..get the warranty, very inexpensive and worth the peace of mind.

Pats1

10 de oct. de 2010

Was looking for a used Toyota.Spoke to Brian, told to come on up. Found a 2002 ToyotaAvalon. Talked price, settled on a deal, no problem here. Car runs great. also bought a 2000 Toyota a year ago for my daughter to drive to school. This is a real friendly dealership and there is no pressure to buy. I have sent Brian a couple customers and both have said "easy to deal with." If i need another car i wouldn't hesitate to go shop here again!

Cotton, Michael

10 de oct. de 2010

I bought 2 excellent pre-owned toyota's from pb's auto village and am very pleased with the cars, my experience at the dealership, and the ease of the sales transaction, which was an out-of-state sale and a bit more complicated, PB's Sales team, was exceptionally helpful and accommodating. It was well worth my almost 200 mile drive to see, test drive, and then buy this car. The cars here are very clean all around! I will be back

bhussel

10 de oct. de 2010

I went to a lot of dealerships and wasn't happy with the sales people's tactics. I was pleasantly surprised with this place and the next time I'm in the market for another used car I'll go back here. They didn't pressure me and I got the deal I was looking for on a Tundra and it still has a factory warranty left on it. I'm going to refer my friends there, If they buy a car the dealership will give me 200 bucks for the referral. Thanks again guys!!! Joanne

jmds

6 de oct. de 2010

I had a great experence at pb's auto village i will and i have recommended pb's to my friends the staff went out of there way to insure i was taken care of it was the little things like a cup of coffee made it a great experence a very freindly dealership

chrisB66

1 de oct. de 2010

Thank you PB's auto village for my new Acura :) You always do me right. My family and I have been dealing with PB auto village for over 10 years. This is my third vehicle and once again I'm extremely pleased with the deal I got. The staff are extremely knowledgeable, friendly, and most importantly they take the time to ensure the car is in great working condition before it leaves the lot. Thanks for making the painful task of car shopping so easy!

skaters785

1 de oct. de 2010

I purched a tundra from PB auto village and i am very happy with it all around it is a very clean truck!! The cars here really go through service, everything gets looked at inside and out. The interior was spotless!! Runs and drives like new! I recommend PBS to anyone looking to buy a used car very good service

eric cruz

29 de sep. de 2010

I have been dealing with this dealership for over 10 years.They are Personal, friendly, knowledgeable, and loyal to their customers. I have read some of the negative comments of previous customers; obviously, THEY ARE Clueless because Paul, Brian and even the service dept has bent over backwards to accommodate me my family and friends. People dont realize that cars break that is why the dealer offers warranties.Eric

radfojo

26 de sep. de 2010

I have bought two BMWs in the last few years from this dealer. Their pricing was very low as compared to the online services; they were extremely flexible on financing alternatives, and they went the extra mile to ensure I was comfortable with the mechanical condition of the vehicles. I will be going back again the next time I am in the market for a pre-owned vehicle.

missamandafelicia

24 de sep. de 2010

I recently purchased a 2007 Honda Accord at PBs. I could not be happier with my purchase. I was worried about my credit but it was really easy to finance my car and surprisingly affordable. Brian was great - didn't pressure me at all. I highly recommend going there and will go back there for sure!

donsuvbuyer1

24 de sep. de 2010

I shopped on-line (craigslist)and at various new and used car dealers in NH and MA. Found best deal by far at PB's Auto. They were very professional throughout the process and had a nice selection to choose from. The 2006 Acura MDX runs and looks great. I would refer anyone to give them a try and will go back for my next vehicle.

buddharose

23 de sep. de 2010

I bought my 2008 tundra there, the truck is amazing, the service manager was informative and so helpful not like other dealers, the sales man was fantastic, he didnt make me feel like a paycheck. I loved the experience. Totally recommend this place over and over again.

DeStef101

23 de sep. de 2010

A few months ago I got my 2007 Honda accord from P and B's Auto Village. Brian was a tremendous help! The service was excellent, and overall there was a great selection of used cars to choose from. I am so happy with my accord...it even has a GPS in it! I will certainly be getting my next car from P and B's as well. Financing was not an issue and the offered insurance package was great. I highly recommend checking out P and B's Auto Village if your are looking for a high quality affordable car.

lobstahroll28

23 de sep. de 2010

All in all, it was amazing! I cant say enough about the people that worked with me to make this event go smoothly! We found the car that I called them about. Put hte numbers together. Found the right financing and it was done. Took a small amount of time out of my day and that was it. I will tell everyone about em. Better experience than buying a new car!

Mike.bigred

23 de sep. de 2010

When I went to pb's auto village they were very nice had alot alot of cars to choose from the were ablie to get me in a car for low money down and the car is great overall a great good place to. Goto Will be shopping there for my next carI recomend you look and or shop here first before going to other dealers

jnorthcott

21 de sep. de 2010

Great Toyota and the best price I could find within 150 miles. The web description was accurate for a change and they were very friendly and courteous, I didn't feel pressured at all. I also didn't get the run-around on pricing and hidden charges like some other places try to do until you ask.

dickeyrt

21 de sep. de 2010

Just purchased an F150 from them. Sales person really helped to find me the right vehical and financing. They had my truck ready when they promised. Love that you can have your truck serviced and inspected there as well. Very convienent...nice people to work with. They even had a nice dog there...my kids loved her!

hankk

18 de sep. de 2010

I was in the market for a SUV with low miles and a third row seat. I checked out PB's website and found a few that peaked my interesat so I drove up to NH. Upon arrival I was greeted by Brian Beattie owner and was offered cold bottled water or fresh coffee. He then showed me his cars and I found a Volvo X90 and Toyota Highlander that fit my decription. I drove both cars and and decided I liked the Toyota as it was a limited edition, woodgrain dash and all options with 36,000 miles. Brian put a dealer plate on this car I took it home to show my family in Andover, they loved it. I then swung by the Toyota dealership and pulled the service history from the VIN number and jut as I was assured by Brian it was maintained perfectly with no accidents. When I got back to PB several hours later I went back inside the dealership and we agreed on a price, filled out the appropriate paperwork and two days later the delivered the car to my house with with new MA plates, registration and inspection sticker. My overall experience was excellent! I've heard so many horror stories about used car dealerships but I strongly reccomend the drive to Hampton Falls to see PB Auto Village...I'm glad I did and will return for future purchases.Regards,Hank

puggle1

28 de ago. de 2010

All I can say is Shaun is by far the most knowledgeable, friendly, caring salesman I believe Ive ever met. He took great care of my elderly parents that I sent down to see him. He went over and beyond being a salesman and was more like a friend to them..And the rest of the people at PB'S Auto Village was fantastic as well, great people and the best prices in the New England area, And I did alot of price research online before sending my parents in for there 2008 Corolla..You guys are great thank you Bridges Family

frankk

26 de ago. de 2010

I bought a 2008 Toyota Tundra for my son and traded in my 2000 Lexus for a 2007 Mercedes SUV. The salesman Brian was a gentleman, showed me the carfax on both vehicles and offered financing and warranty. I've had both vehicles for 6 months now with no issues. The cars were clean and well prepped at delivery. The dealership called me after 3 months to see how things were going, I plan to use them for general repairs to my car and my 4 kids cars. It's so great to find honest people so close to home.

pd10592

2 de may. de 2010

First of all, i'd like to comment on how incredibly clueless every person in the shop is about basic automotive knowledge, and how rude they ALL are. I called asking a simple question, "does it have a limited-slip differential" and nobody could give me a straight answer, and said they would find out and call back. well, they never called back. I then called them again, and again they said they would call back. Nothing. I called a THIRD time and they said they assume so but there is no way to find out. i said to lift up the rear end and spin a wheel. they said they had no access to a lift, or even a jack. Isn't that strange? A car shop with no jacks or lifts. After the salesman lost his patience, i kindly ended the argument and he replied "K" and hung up on me. Also, they false advertised the price, mileage, and model of the car. All this place does is prey on innocent people with little automobile knowledge. Every single one of them seems to always be in a hurry, and in a lousy mood. I highly encourage everyone not to shop here, nothing but low-life thieves.

EdBara0401

25 de abr. de 2010

The sales man Brian Wilson was very polite with lots of energy and was honest about the car I purchase, which was a 07 Honda Civic. Brian gave me so many details about the car and was informative on how it ran well and it would be perfect for my money worth . The owner Brian was kind and was informative with any car questions. He went through the step by step process on terms and financing. When I was in the dealer I felt welcomed and had a great experience. I would recommend this dealership to anyone who is looking for a used or new car. Overall of the experiance it was excellent. All of there cars are taken cared of and clean. Great services and great prices.

allie3030

14 de abr. de 2010

I went to PB's Auto Village to look at a 2002 Ford Explorer. We took the car for a test drive and then drove to my mechanic so he could take a look. I was working with a very limited budget. There were a few problems that my mechanic had found, but knowing what my budget was, Brian did all he could to get me into the car and still be within my price range. He not only said that the problems would be fixed before I purchased the car, but he gave me a 30 day warranty. I am extremely satisfied with my purchase and I would definately go back to PB's again.

smashi32

12 de feb. de 2010

I found a vehicle listed on craigslist by this dealer that I was interested in so I emailed the dealership for more information as well as to ask them about my trade in. I received an email back telling me to bring my vehicle in for an appraisal. I drove over an hour that same Tuesday in my truck that gets 13mpg to check out this vehicle that I was looking to buy and to have the dealership appraise my truck to see what kind of deal we could make. After test driving the vehicle I was hoping to get some numbers to give me something to help me make a decision, but was told that they were too busy for that that evening and when I decided if I was definitely interested in the vehicle then they would go over my trade in then. I was a little annoyed because if I had known that they were not going to appraise my vehicle that day like they had stated in the email they would then I would have taken a vehicle better on gas to the dealership. Two days later, that Thursday, I returned to the dealership and again drove my truck over an hour. I test drove the vehicle again and knew that depending on what kind of deal I could make with the dealership I would definitely be interested in buying this vehicle. We sat down to start filling out the paperwork to see what the numbers were going to look like when I noticed the price on the paper was about $2,000 more than what the vehicle was advertised for on craigslist. When I brought this up to the gentleman I was working with he denied that the vehicle was ever listed that low. I reminded him of a conversation that we had just two days previously about the price which he also denied. He told me multiple times that I must have gotten this vehicle mixed up with another craigslist ad by this same dealership. At this point I was annoyed by the fact that I knew he was wrong and was lying to me so I decided this was no longer a dealership I was willing to work with and I left. Within the half hour I received an email stating that I was right and that his boss "after seeing what everybody else was selling them for had felt he had it priced too low and raised it this morning." It seems interesting to me that they raised the price even though they knew they had someone in the process of possibly buying the vehicle. I was extremely disappointed in the customer service here and felt that if they were truly at fault here and were going to finally acknowledge that then in order to gain PR and to keep my business they should have cut their losses and offered me at the original advertised price. They were obviously making a profit off it at that price anyways.I would never recommend this dealership to anybody. They obviously have very little consideration of their customers.

tinalebeana

30 de nov. de 2009

Alright even of all the bad reviews I have read, mine might be the worst. I bought a 2000 Jeep Cherokee with 130,000 miles. Was originally $4,995 but I talked them down to $4,200 after test driving the vehicle and it ran fine with a slight noise from the left rear tire. The dealer told me it was probably just needing a realignment, NO BIG DEAL. After looking it over, I decided to purchase it if they would take the price down for anticipated maintenance costs. Since I wrote a personal check I had to wait a week for it to clear just to get the car, and I live an hour from the dealership each way. I had to drive there and back AGAIN just to get the title and paperwork for registration and plates. I originally chose this dealership because of a craigslist price and the fact that New Hampshire has no sales tax. Anyway, to get to the point, not an hour off the lot, literally five minutes from my apartment, the left rear tire fell off the car, I kid you not. The lug nuts, from having been tightened with an air gun and not loosened with a torque wrench, snapped, tearing out the brake mechanism and ruining the bumper and wheel drum. This damage alone will cost me $1,600, not including what it will take to pass inspection. After notifying the dealership and letting them know about this accident which could have been fatal for me or other vehicles on the road, they are doing NOTHING, not even covering the tow bill. DO NOT go to this dealership. End of story. They were trying to deceive me from the beginning.

cvittum

9 de sep. de 2009

Drove to this dealership from over an hour away. The sales office is DISGUSTING. I looked beyond that as maybe their fair prices were reflected in the lack of upkeep (UNDERSTATEMENT) to their building. I had emailed numerous times asking questions about a certain vehicle and was told to call only. When I called I was told to visit the dealership. I drove there and test drove the vehicle I was interested in. It was a fair price but didn't exactly run smooth. I asked why it didn't have an inspeciton sticker...was told "we don't put stickers on until we sell the vehicle". NEVER heard that before!!! Talked priceing and trade. After some discussion and coming up with an acceptable figure for my trade. I wanted to seal the deal...THANK GOD I DIDN'T!!! They told me I couldn't have the vehicle that day but rather wait until later in the week. They needed to inspect it and sticker it. Hmmmm....ok. They gave me a fake purchase and sale agreement to give to my bank for financing...wasn't until I got home did i realize they filled out the P&S for LESS money in trade and MORE money in price of the vehicle to purchase! I decided to email them and thank them for their time but because of the misleading info, that fact of sales tax upon reutrning to Maine, I was not interested at that time in doing business with them. I worded it VERY professional and kind. The response I got from the OWNERS SON was "Good luck getting a check from Kelly Blue Book or NADA..I can't sell your domestic anyway so I'm glad I don't have to work with you....and two words for you ANGER MANAGEMENT!"There is NO need to treat a customer that way. VERY unprofessional and rude. These two guys were wearing hats backwards and calling each other "dude". The email response was OVER THE TOP...I can't believe these people stay in business with service like that. I went to a "big dealership" and got $2000 more in my trade and a WAY BETTER vehicle with a warranty.

Keefer10000

17 de oct. de 2007

Well .... I bought the Firebird Formula mentioned a few posts back and am very VERY pleased with the car. (That's an understatement).I did't buy a car I bought a machine. Buddy you screwed up this is a SWEET ride. Your loss my gain.Possibly some of the misunderstanding ,.. Car needed the rearendrebuilt, also had rear brakes done at the same time. Upon safetyinspection it needed front brakes and rotors, front wheel bearings,and a window motor. All completed. BTW the mechanic they use hereis very good and takes the time to talk to you about the car. Bigplus for me. Made me very comfortable buying the car.The check gauges light goes on when it gets low on gas... I wasn'tsure of this but after driving it a few days I have found this to be fact.Both Craig (the sales guy) and Laura (the finance lady) were very easy to work with and very pleasent. Very much catered to my many questions and concerns.Not sure about the other negative posts. Folks you need to go in knowing what to look for , if you don't then hire a pre-purchase inspector. They don't give the cars away, they are out to make a living. I felt no deception of any kind with this transaction. Actually I got the car fora lot less than what I thought I would. Yes it's got a few minor items but man what a SWEET ride.... MINE all MINE.

joe 345

12 de oct. de 2007

i had a great experence with them I bought a 02 civic from them that did have a problem with the power window that was not covered in the warranty and they still took care of it for me i would recomend them to anyone and i have even sent my mother to them

mbaburins

26 de sep. de 2007

I saw a 2002 Pontiac Firebird Formula in their lot I went inside to inquire about. I started the car in the lot and it sounded great. There were no dash lights on (check Engine)and the engine ran smooth. It was getting late so I decided to come latter that week for a test drive. The salesman gave me a price of $7995.00 on which I agreed upon pending on the road test. I asked him several times if he need to check pricing because that price he gave me seemed low. He assured me that was the price. We went through the sales agreement and I put down $500.00 to secure the deal. That night I looked on their web site and saw the same car with the identical VIN numbers being posted for $12995.00 on their website and $11995.00 on www.autotraders.com The next day I received a call from the sales person telling me that the car had all kinds off issues wrong with it. I told him let me test drive the car and then I will make my decision. I knew what happened, that the salesperson made an error on quoting this car and he wanted to get out from this contract.I went there the next day to test drive the car. I started the car and it sounded terrible all the engine check lights came on and the car wouldnt run correctly. I couldnt believe that this was the same car. I would not recommend doing any business with this dealership. The owner is a crook.

dstn2legacy

22 de abr. de 2007

I bought a car buy here pay here from them and the odometer and the speedometer stopped working first during the test drive. I was told that a wire came unplugged and I asked them to fix it and they said they would. I put down a deposit, went and picked up the car after work and the odometer stopped again, I called and asked that they fix it and they refused, so I cancelled the second deposit check and asked that they refund the first deposit check and void the contract and take the car back. They refused and took the car and never gave me my money back.

JULIEAM

8 de abr. de 2007

THESE PEOPLE TOLD ME THAT I WAS GETTING A BUMPER TO BUMPER WARRANTY ON MY 2004 CADILLAC DTS. I SIGNED THE PAPERS. WHEN I RECIEVED THE WARRANTY CARD IT WAS ONLY FOR DRIVE TRAIN. I WENT BACK TO THEM AND THEY ACKOWLEDGE THEY MADE AN ERROR AND THEY WOULD FIX IT. THEY SAID WOULD HAVE TO WAIT FOR A NEW WARRANTY CARD. AFTER WAITING 45 DAYS OF SO I INQUIRED AGAIN AND THEY TOLD ME THEY HAVE NO IDEA WHAT IM TALKING ABOUT AND SAID IM NOT GETTING ANOTHER WARRANTY. BE ADVISED THESE CRIMINAL SCOFLAWS USE BAIT AND SWITCH TACTICS TO SELL USELESS DRIVETRAIN WARRANTIES. TO THIS DATE WE HAVE HAD NUMEROUS PROBLEMS WITH THIS VEHICLE AND IT IS NOT COVERED AS ORIGINALLY NEGOTIATED AND PROMISED.

JayEdge25

1 de jun. de 2005

Ok so I just bought a 96 Jetta and when I test drove it there was some rattling and they told me it was a loose heat shield. No big deal right??? Well, wrong because it wasn't the heat shield it was the catalytic converter blown apart in the exhaust system that was rumbling around. This dealer sucks, and I would not recommend them to ANYONE!!!!! AT ALL!! Stay away!!!!!

luisdent

15 de dic. de 2004

False information over phone, false photo on cars.com. Very bad service. They asked 1500 for vehicle...after I was about to leave they suddenly asked 500. The car had major body damage (missing parts), destroyed cat converter, corroded engine parts and wires, severe rusting on underside of doors and body. IT WOULDN"T START to test drive, even after they tried to jump the battery!!! More cost in repairs than the original asking price. They should have payed me to take it! And they knew I was driving a long distance, but still misled me to believe there were no major problems. I do not recommend this dealer.