tiffanycwright804

8 de nov. de 2016

I had a wonderful buying experience at Pearson Hyundai. Justin Avirom (Salesman) and Angela in finance were very helpful and made what tends to be a difficult process, very easy. Thank you and hopefully see you for my next vehicle purchase.

terribanks1957

8 de nov. de 2016

Great experience salesman was very good. Everyone at the dealership was professional this was the seventh car purchase within my family and will definitely be back for the next ones

marilyn.burns2

1 de nov. de 2016

We are very satisfied with the service, sales finance department, and the car. They were very polite and good to us. We have bought several cars from this dealership and have been very pleased.

Terri

31 de oct. de 2016

Dave Willoughby worked so hard for me and my son to get in to a New Santa Fe Sport that I have fallen completely in love with. I don't know what I would do without it now :)

immaculahyppolite7

28 de oct. de 2016

My experience at Pearson Hyundai was better than I could have imagined!! I felt so important throughout the entire process. This is my third time purchasing a vehicle from Pearson Hyundai because I love Hyundai Accents and I love the service that I receive at the dealership.

retiredosc

28 de oct. de 2016

I have dealt with Person Hyundai for almost 20 years and 4 cars. I have had nothing but excellent service, both in sales and service WELL DONE

run2hike

26 de oct. de 2016

Im very satisfied with my purchase and I love my new car. Kathryn and Angela make a great team. Very customer focused and fun to work with !!! :-)

fenlow26

25 de oct. de 2016

My experience with Pearson Hyundai was excellent I enjoyed talking to Jason very much, very nice man wish there were more people around like him.

janellewoodson

25 de oct. de 2016

I feel really good about the purchase I made. The car I bought is first my teenage daughter. I know that I have a reliable car for her that's good on gas and safe. I would definitely make another purchase from Hyundai. The friendly staff also made this experience a joy.

probergestells

23 de oct. de 2016

I was greeted in a now pressure feel. Jason despite dealership having electricity due to storm adapted to make sure I saw everything on my car.

hughesracing43

22 de oct. de 2016

Pearson has a very friendly staff. Mike Spease, sales person, was a lot of help in choosing a vehicle. Mike was very patient with my wife, while she selected the color. Negotiating price was painless, All of the people at Pearson made the buying experience painless.

robingreen223

20 de oct. de 2016

Everyone was very professional and efficient the overall transaction was fast even through the power was not working on the day i came in i was satisfied.

seanb7621

20 de oct. de 2016

I had the pleasure of working with Mike Leland throughout the purchase of my Santa Fe. Mike was very professional and transparent with pricing which helped make the buying process more enjoyable. I did not originally intend on purchasing a new Hyundai, but Mike took the time to show me what they had to offer and assisted me in finding something that fitted my needs while staying within my budget. So far I am very happy with my purchase and have continued to receive good service in the 2 weeks since the sale; I will definitely recommend Mike and the team at Pearson Hyundai in the future.

j.prorock

18 de oct. de 2016

I found the salesperson and staff both knowledgeable and desiring to get me in the right car that met my requirements. I would definitely make my next car purchase a Hyundai and from Pearson.

dgtjr4

15 de oct. de 2016

the best to deal with I will come back again to buy from and send my friends there to get a great deal there like I did

abseawell

15 de oct. de 2016

great salesman. he was very friendly and got me the deal i needed. i love my car and i will be back fir the upgrade in 18 months. thanks guys for all the help ! i love my Tuscan

sbslady1

14 de oct. de 2016

I was very pleased with the sales and service I received. I had to take my vehicle back for the touch up painting and protective coating and the staff (Sylvia) was most helpful in scheduling these visits.

judith_nunnally

14 de oct. de 2016

Buying a New Car is overwhelming but walking into this friendly dealership felt at ease. From the moment you walk in till the end of the deal they take the time to explain all the things you need to know. Would definitely go back again!

robinf_2010

14 de oct. de 2016

This dealership helped me so much, got me financed at a payment i could afford. Such wonderful people and very helpful. Really treated me with kindness very friendly i will be returning here for all of my vehicle needs and purchases.

gregoriok

13 de oct. de 2016

I had a great experience. The only request I have is that this dealership participate in the Hyundai rewards program so I can get rewards for servicing my vehicle. if they do participate, it is not clear. Otherwise, this was a great experience and the salesman was great too--the second car we've bought from them!

hudsonsmith123

10 de oct. de 2016

good deal on my car love my new car dave is a great sale man its was a great day for me i like that dealer ship i recommend this dealership

ejwmom

10 de oct. de 2016

Always professional which is why my family returned for a second vehicle. We were happy to have the same salesperson from 2012 who was again professional friendly straight forward and knowledgeable.

smdaly

8 de oct. de 2016

It was a very nice "car buying" experience with Pearson Hyundai. From the moment I walked into the dealership, I never felt pressured in any way, yet was attended to very professionally. I would recommend this dealership to anyone looking to purchase a new Hyundai.

rva0097

8 de oct. de 2016

Wonderful buying experience from Mike Leland. He has answered questions promptly on his phone about technical questions we had days after the purchase. We love our new vehicle. Very smooth and non-frustrating experience!

psbva

6 de oct. de 2016

I am glad that I went back to Pearson. They helped me find the car I needed and wanted. Go see Howard. He didn't pressure me at all, but he did work to get me a good deal. If you want a good deal. See him ASAP.

steve.camara

6 de oct. de 2016

Was a great experience. Sales and financing people were very friendly and helpful. Car was delivered in great condition and on time. I have no critical comments.

menta

3 de oct. de 2016

My review of this dealership is that it is great. The sales and service is great and the finance department. I would recommend people to this dealership when looking to buy a new or used car. My wife and son was also happy with their purchases.

j_mstewart

30 de sep. de 2016

Excellent place to avoid hassle and bought y car in less than 1 hr. I will return whenever I or a family member needs a car.

kevinkimeng

29 de sep. de 2016

We've been buying cars from Pearson Hyundai for over 10 years and they are very consistent in their sales and service. We've had great experiences over the years and highly recommend working with them for your car needs.

rvnfrnd

24 de sep. de 2016

The sales team was really friendly and really worked hard to make me comfortable with my purchase. I will definitely do business with themy again.

terlynfish53

24 de sep. de 2016

My salesperson and finance representative were simply awesome to work with. I enjoyed this experience more than any other time I've purchased a car and I got a great car to boot!!

logcabin54

24 de sep. de 2016

have been a customer since 2012 at pearson hyundai and a customer at pearson dealerships for over 40 years! pearson hyundai great people and experience.

sandralent762

19 de sep. de 2016

Our experience with Pearson Hyundai was truly outstanding, Marvelous customer service and support.! our sales person have done an excellent job beyond our expectations. Thanks to Mo Basri

lazeporia.white

12 de sep. de 2016

Shopping at Pearson Hyundai was my first amazing car experience ever. especially comparing it to Nissan dealership, I was treated very poorly and mentally they forced me to purchase new versa. which i had to come to Pearson to trade in my versa after driving it only for 10 days. meeting with Mr Mo Basri was a god send relief and truly appreciate him and Mrs Angela willoughby for getting me out of the versa. you are truly the best.

mak1272

10 de sep. de 2016

I really appreciate the time and effort my salesman put into getting me the car that I wanted and will defiantly be a repeat buyer in the future.

parksde

8 de sep. de 2016

Awesome experience. People were great. Business was handled very quickly. Second car from Pearson in 2 months and will be back soon for a third soon.

jstoll8039

8 de sep. de 2016

I am and was very happy with the Service Mr.Rouse gave me in buying my car. I tell everyone about the Great service. Also Mr. Flores and the young lady in finance, They are great Team players and made me and I can tell everyone there comfortable. You can not get better then 200% Thanks

donna.grove

8 de sep. de 2016

We love our car and are very happy with the intelligent , polite people that we dealt with at Pearson Hyundai and will highly recommend this car to anyone who asks .

meimeimoore30.sm

8 de sep. de 2016

I had an excellent salesman ,his was very helpful in answering my questions about my new vehicle, which I happened to love thanks a lot Pearson Hyundai

heidimchugh

8 de sep. de 2016

Great car buying experience. Salesperson was knowledgeable of the make, model and features. Finance was straightforward and expedited as we had a family member that was ill.

smilesflowersmountains

8 de sep. de 2016

I am so glad every time I start the car that I chose a Tucson! Comfort, pickup power and overall performance is great! Plus it's a great looking vehicle.

Kelly

1 de sep. de 2016

Just wanted to let everyone know what. exceptional experience my husband and I had at your dealership ! From the fantastic salesman Justin Avirom to Greg I'm financing. Best car shopping experience ever!! Thanks so much! Love driving my new car !!

SGDISSINGER

28 de ago. de 2016

Justin A. Is a great asset to Pearson. He is not pushy but provides the facts. I would definitely lease from him again. He doesn't make it a dreaded event.

ann14038

27 de ago. de 2016

my salesman ,Michael Howard was very informative and answered all of my concerns. I would highly recommend him to all of my friends and relatives. the rest of the team was very informative as well.

ZAMOSTNYVT

26 de ago. de 2016

I recently purchased a new Hyundai Santa Fe Sport from Justin Avirom and could not have had a better experience! He was extremely responsive and wonderful to work with. This is the second car I have bought from Pearson and will come back if I ever need another!

curtissmith23234

26 de ago. de 2016

I truely had a pleasurable experience at Pearson Hyundai. My Salesman Justin Avirom was very knowledgable, proffesional, and patient. He determined my needs, presented me options and let me make the decision. I recommend if you purchase from Pearson you ask for Justin, its worth it. Far from the traditional experience. The rest of the process was pretty smooth also. Nothing is perfect but my expectaions were definitly exceeded.

barbemoon

25 de ago. de 2016

I have been happy with my experience at Pearson so far. All the staff were friendly and helpful, Looking forward to learning all the features of my new car.

pavlik.brian

24 de ago. de 2016

Great experience. Ive already recommend Pearson Hyundai to friends who are interested in a new car. Howard Rouss was great. Most importantly, the price for the new car and trade in were better then expected.

marekem

19 de ago. de 2016

overall good experience, dealer was helpful and friendly. There were a few times the dealership agreed to a price but then would come to me with financing info and the price wasnt' correct. Had I not caught it, I would have been over-charged by $1200

brightowusu44

19 de ago. de 2016

Overall it was a good experience. The price I believe was fair. Customer service was good overall. We got the interior package cleaning that service was not to what we expected, they missed a couple of spots but sly is agreeded to have the car looked at again.

leighmd

19 de ago. de 2016

Excellent service provided by Shawn Jackson and Michael Gordon mentioned below. Would recommend Shawn Jackson to family and friends looking to purchase a Hyundai. Very pleased with the vehicle, the service, the negotiations, and the actual purchase.

lquinn78

19 de ago. de 2016

I know that the process of buying/trading a car is not a 5-minute deal. However, there is much that can be refined! There is a lot of precious time wasted, sitting at one table then another, with nothing to do. Then, when you finally get to the 'check-out' phase, they throw paper after paper at you requiring what seems like 100 signatures. I thought I might have sold my house as well as my car!

rickettsmary8

18 de ago. de 2016

I feel they helped me find the best car for me. I almost bought another model but they could tell I wasn't happy driving it. So they got me to drive the Elantra which was perfect for me an I love it.

ceb2476

18 de ago. de 2016

Justin worked well within budget and helped get me in the car of my dreams. He is awesome. I recommend going to him when buying a new car. Hyundai is a great place.

aub123

13 de ago. de 2016

This was the third higher end car I purchased from Pearson Hyundai. Yet the purchasing experience was no where near adequate. Our sales person never explained where his pricing numbers were derived. As a result of his miscommunication or intentional omission we could not use the low financing APR that we qualify for. Additionally we sold my 2013 Genesis back to Hyundai, however it took 38 days for me to receive the residual. We made several calls over the 38 days to inquire about our money. We only received one call back from Hyundai on day 38.Pearson Hyundai management gave us a indifferent vibe from the first though the last interaction.

tjor4545

13 de ago. de 2016

Car buying is one thing that I don't like to do. When my love (my old car) died on me I had no choice but to look for a new car. Salesman Mike Spease made my car buying experience a pleasant one.

XXSHONDAXX.LW

13 de ago. de 2016

Mr Mo Basri was tremendously helpful, considerate and super professional. I personally couldn't content://media/external/file/240 him enough with everything he have done for me. I will definitely recommend him to all of my family and friends.

pohlecn

11 de ago. de 2016

Michael Howard is top notch. When I first came in I met with Tom who works part time he is so nice and not pushy at all. He let us look around then when we had a question he suddenly appeared to answer everything. Thanks to both.

jjbarrow0

11 de ago. de 2016

Salesperson extremely knowledgeable. Great rebates and extremely efficient in assessing my trade-in, financing, and purchasing the right vehicle. Friendly environment and very easy to work with in the purchase of the vehicle. Great location for me and a very large dealership that will be used for maintenance.

crodri15

11 de ago. de 2016

Purchase experience was great and I would've rated it a "5" until I was contacted after purchase stating they didn't collect enough money for taxes; and they needed to collect the shortage. I refused to pay this as we agreed already on an out the door price. If this price was not met that day, I would not have purchased the vehicle.

heather.osiecki

10 de ago. de 2016

All team members were friendly and knowledgeable. They went out of their way to get the car that we wanted from another location. We were very pleased working with them.

lrmartinjr

10 de ago. de 2016

After a brief and unsatisfactory experience at another dealership I am now happily returning to Pearson Hyundi with the purchase of the fifth Hyundi our family has owned.

bethkinnaman

10 de ago. de 2016

The employees were helpful and did not pressure me to buy the vehicle. The vehicle had everything that we needed and nothing more, so it made the decision to buy an easy one.

happyrn08

9 de ago. de 2016

Great transaction. I was greeted without pressure promptly. Mike walked me through the entire process. He also made sure my car was throughly cleaned. We love our new vehicle, and have referred several friends.

yacobi_d

9 de ago. de 2016

Nice dealership and a wonderful sales person in Howard Rouse. I liked the inside sales showroom with it size to demo many different vehicles and many vehicles of the same type in different colors.

tavitaj

8 de ago. de 2016

I was not looking forward to begin looking to purchase a car because of the haggling you would typically get at car dealerships. Pearson Hyuandai provided the just amount of attention we needed in making a decision on the model car that fit my needs. I never felt pressured to make an immediate decision.. they offered their expertise in helping me make the right fit. I was torn between purchasing a Mazda M6 and a Hyundai. After consideration of what Pearson offered, I know 100% I made the best & smartest decision purchasing a 2017 Santa Fe Sport!! Smart choice & hands down Pearson Hyuandai has the best deals around Richmond!! Love it love it!!

carriewgwaltney

5 de ago. de 2016

Great customer service from the moment hit the lot. Salesman answered all questions and very helpful. I purchased a product for the interior and exterior of my car. When I brought my car back for this protection the service team was very friendly and helpful.

mitchellb3489

5 de ago. de 2016

I had an amazing experience at Pearson Hyundai. I will definitely recommend this dealership to all of my friends and family. Thank you for everything Mike Spease! I will be coming back to you for all of my automobile needs.

blackarma

5 de ago. de 2016

Mr.Spease was a great salesperson. He worked out a great deal on my trade in and got me in a new vehicle in a half day. I would use Mr. Spease again for future purchases.

aalves1

4 de ago. de 2016

Attendance was very prompt. Sales Rep, Torronce Walters, is very courteous, friendly, and full of positive energy. He helped my sister and I get a great deal on 2 vehicles. He went out of his way to help locate a vehicle to suit my sisters budget and needs. I give him mad props! Highly recommended!

adrianna.oden

4 de ago. de 2016

The service given at the dealership was great! I came in to service myou old vehicle and I left out with a brand new car!

ginnie.smith

4 de ago. de 2016

Our daughter was buying her first car and she knew what she was looking for going into the dealership. Mike Leland did an excellent job delivering what she wanted. Everyone we encountered through the buying process was courteous, professional, and very pleasant to work with. Thank you very much for making this a positive, stress-free experience for her!

rogermcwhorter

4 de ago. de 2016

I had one the best new car buying experiences in my life when we purchased our new car from Pearson. The salesman Paul Rogan was excellent.

samalaedu

2 de ago. de 2016

Pearson Hyundai is a fantastic place to get unbeatable car deal! my wife and I are fortunate to purchase the vehicle of our choice 2016 sonata sport with an amazing warranty 200k /20 yrs. we appreciate our deal negotiator Mr Mo Basri for his super talents and kindness.

cbl2qe

2 de ago. de 2016

I recently purchased a 2016 Hyundai Tucson, with the assistance of a salesman named Tarronce Walters. I am incredibly pleased not only with my vehicle, but also with the service I received. This was my first time purchasing a vehicle, so I was relieved to have been treated with respect and care despite the fact that I knew nothing about cars or the car-buying process. Terronce took the time to answer all of my questions (and my dad's questions), and he didn't even bat an eye when I had to slam on the breaks during the test drive because of a poor driver (sorry about that). The ultimate compliment, however, is that my eleven year old brother and his sixth grade friends think that the car is very cool. Thank you all for a wonderful experience!

Fantasy938

31 de jul. de 2016

We've had our share of bad experiences with pushy car sales and pressured service. This left us somewhat apprehensive about trying to find a new, safe, quality vehicle for our family. Howard, at Pearson Hyundai changed our minds. Upon entering Pearson Hyundai, we were pleasantly greeted by a dealer named Howard. My husband and I can't say enough positive things about our experience and service from the dealership and Howard. Howard was extremely knowledgable about all the vehicles we were interested in and didn't try to push unwanted cars in front of us. He was a class act model of professionalism and made our young son feel welcome. He even gave him a little sticker. :) We would highly recommend going to see Howard at Pearson Hyundai!!

Thomaskr2

31 de jul. de 2016

I was nervous shopping for my first brand new car, stopped a few places and didn't ever feel like the sales person was listening to my actual needs and wants. After a friend's suggestion I went to Pearson Hyundai. Howard Rouse listened to what it was I exactly wanted, I bought my Elantra that day and couldn't be happier. Great car and excellent customer service. I would recommend that dealership as well as my salesman, Howard to anyone.

Fallensoul17

31 de jul. de 2016

Mr. Holmes was by far the best salesman that I've worked with and his great customer service made buying my vehicle a breeze. The Finance manager was amazing. She explained everything. I Will definitely come back when ready to get another vehicle.

walkenhut

29 de jul. de 2016

Dave Willougby and Pearson Hyundai are excellent. The entire experience of purchasing a car was easy and relatively stress free. This is why I return to Pearson Hyundai again and again.

bennjberkley1984

28 de jul. de 2016

I love my new car. Mike was a great salesman. He was helpful, friendly, and made sure that I got the car I needed. The team at Pearson helped me get a great deal on a brand-new car and I am definitely satisfied with my purchase.

theresarodman

28 de jul. de 2016

Love the sales staff. Will not work with service department. Like pulling teeth to get warranty work done. Phone calls not returned. Work not done correctly. Unfriendly service personnel.

clementlevi

24 de jul. de 2016

My Hyundai accent is easy on gas, handle the road well. it also hang with the big dogs.I have a Hyundai,my daughter have a Hyundai. soon my wife will be having a Hyundai. We are one happy family with the Hyundai accent

johnwesleym

23 de jul. de 2016

The attitude of service personnel is very important to me. That influences where I am willing to spend my money when buying a vehicle. Pearson Hyundia has greatly improved their service.

jnwoodfin

18 de jul. de 2016

This is the third automobile I have bought from Pearson Hyundai and Mike Spease has done a fantastic job helping us with each purchase. I have tried to buy from other manufactures / dealers and Pearson (Mike Spease) truly knows how to earn your business.

cheezytar

16 de jul. de 2016

We had excellent service at Pearsons and love driving our Santa Fe Sport. Rick was easy to work with and we would recommend Pearson's to anyone.

kathkeogh

16 de jul. de 2016

The folks at Pearson Hyundai were very friendly and helpful with my options for my lease ending as well as on helping me choose a new car to lease.

mseemiller

15 de jul. de 2016

We bought our 2011 Elantra at Pearson and enjoyed the service so much we came back when I wanted to upgrade to an SUV. Service and attention were great.

jhwalker60

10 de jul. de 2016

I have bought numerous cars there. The staff is courteous and knowledgeable about the product. Salesman gave us the best deal with no haggling. Best dealership I have ever worked with. Everything is explained in detail. The best salesman I have ever worked with. I have bought numerous cars from him. Very honest and straightforward. Excellent ambassador for your company.

inugian

8 de jul. de 2016

Very friendly and helpful, made sure my needs were met. He made sure I got the car I wanted with the specs I wanted for a good price.

putput3

7 de jul. de 2016

My Wife and I spent over 3 hours completing this deal including delivery. It was late in the day and things seem to drag out. It would have been better if delivery had been put off until the next day, and more explanation of the various features such as set-up of blue link, operation of control systems. The car had a inspection sticker for November 2016 where it should have been current. Basically, after the deal was completed we had to wait around waiting for the car to be properly delivered. I will have had to make 2 extra trips to the dealership to get a current inspection and blue-link set-up.

timwenzell

7 de jul. de 2016

nice service and in and out quickly. this is the second car we have leased through Pearson and both experiences have been very satisfying and we would come back again for a purchase or lease in the future, the car was delivered clean and ready to go and everyone was very helpful, thank you

Di1H

7 de jul. de 2016

I recently bought a 2016 Tuscon from Pearson Hyundai on Midlothian Tnpk. VA and would definitely recommend the team to anyone. The process was easy and even though I threw them an unexpected curve ball, they worked everything out professionally and to my satisfaction. Being able to set up an appointment online and text the salesperson was a bonus.

michael.jordan

7 de jul. de 2016

Great experience purchasing our new vehicles. Our salesman bent over backwards to ensure we were completely satisfied with all aspects of the transactions. Terrific work!

richellejames96

6 de jul. de 2016

I was very pleased with my overall experience at Pearson..I would definitely recommend this dealership to anyone looking to buy a new or used car..

randyandrenea

2 de jul. de 2016

This was the 6th vehicle we have purchased at Pearson. We have always been satisfied with the sales process and service we have received and have every intention of continuing to purchase cars from this dealership. We have three Elantra's now, two of them with 180,000 and 210,000 miles and have never had any major issues. The only things we've needed were radiators in both and an alternator in one.

stuart.hunsicker

30 de jun. de 2016

Great overall experience buying the car. Great patient service from my sales rep and his manager. We were there quite a while from start to finish but they were very patient with me exploring different cars.

gracie.dodson55

26 de jun. de 2016

I really enjoyed the customer service. It was speedy and the reps was friendly. It was very nice. Thank you for your help. I was pleased.

janetchil

26 de jun. de 2016

a not looked forward to purchase event....made easier with mike helping. trading my 2003 Honda accord purchased at pearson, new 13 years ago, it was stepping way into the future for me. so many electronic gadgets. mike has helped with a few training sessions, and has offered more, which I will need. at 70 plus years I am not a computer wise person. thanks for a daunting task completed with not too much of a nervous breakdown.

sheilafreeman87

25 de jun. de 2016

Was very professional, knowledgeable, experience and most of all very patient took the time to explain everything about my new car. Definitely will come back.

ev4jc1

24 de jun. de 2016

I give this dealership an excellent rating. I have never really had this kind of great experience before, and I've dealt with a lot of dealerships. The staff was GREAT and I'm absolutely loving the product!

dressmaker0

24 de jun. de 2016

polite and very professional. met my needs . allowed the time for questions and concerns to be verbalized. I was very impressed with my sales person and his mannerism.

chaffins46

23 de jun. de 2016

Quick buying process, handled with professionalism and sincerity. never felt more comfortable until I have met Mr Mo Basri and his team manager in finance. two thumbs up. thank you.

ktschott81

22 de jun. de 2016

Great communication, great negotiations, top selling staff!!! I really enjoyed working with my sales person. He was friendly, willing to work with me, and very patient with my questions and offers. I couldn't be happier with my experience!!!

hpolascik

21 de jun. de 2016

This was my 3rd vehicle purchase from Pearson. Every time I've visited the showroom to buy a new car or the service department for maintenance/repair it had been pleasant experience.

garrettjames078

20 de jun. de 2016

Kevin and the whole staff were great and we will continue to purchase our Hyundai products from them. Their showroom was remarkable and they definitely have the inventory

rrrrs4

17 de jun. de 2016

Worked with Anthony frank. Did s good job helping us fine what we needed in a vehicle. Owned a Santa Fe previously Anthony was a kid sales rep for pearson

kadams4913

17 de jun. de 2016

At Pearson Hyundai, we were treated like a long-lost friend, from the moment we exited our vehicle in the parking lot. Our children, ages 2 & 6, were also greeted warmly & kindly, and given new match-box cars to play with! The dealership was hosting a Memorial Day cook-out, where they offered cold drinks, delicious snacks & grilled foods, free of charge. Having them provide lunch to my hungry children was an incredible bonus and we are grateful. The salesman we worked with was knowledgeable and kind -- not at all pushy or aggressive. Although it was not our intention to leave that day with a new car, the sales manager negotiated a deal that we couldn't decline (we had an existing lease ending within 5 weeks). We had a positive and pleasant experience with almost all Pearson Hyundai employees and look forward to a continued relationship with them.

almartin1193

16 de jun. de 2016

The sales person was excellent in explaining the car's features. I was very pleased with his professionalism. I would definitely get my car serviced at this dealership.

fecteaujeannine

15 de jun. de 2016

We were very satisfied with the salesman experience and courtesy. He was very knowledgeable and nice. We could tell he was doing his best but it took a long time.

lolavannn

15 de jun. de 2016

Pearson is a awesome dealership with awesome staff working for them. All of the people who helped me were very friendly, courteous and very knowledgeable about the cars and services.

anickelsworth

14 de jun. de 2016

The dealership and staff were both friendly and professional. They were able to address our questions and provide important information about vehicles to help with our purchase.

laprosperidad.cp

11 de jun. de 2016

Thanks to mo Basri and Paul rogan whom helped me through the process, friendly people to work with. Price was just right especially my accent warranties is the best in the country 200k for 20 years Aww.

love2foot22

11 de jun. de 2016

Just had the best no pressure experience buying a new vehicle from Person Hyundai. Highly recommend you visit this dealership to purchase your next vehicle; the 20 year/200,000 mile power train warranty is an additional incentive.

kharp51

11 de jun. de 2016

My husband and I had a wonderful experience, shopping at Pearson Hyundai dealership. We have traded our Elantra's and purchased a brand new Santa Fe ultimate 2017. We really really appreciate our sales representative Mo Basri for his hard work and straight forward commitment.

denebri

10 de jun. de 2016

My review was added within the survey of the experience I possessed at Pearson Hyundai located on Midlothian Turnpike, Richmond, VA. Please read the summary I wrote. It will tell of the horrible experience I attained purchasing a 2016 Tucson.

ruggles40

10 de jun. de 2016

More than happy with my experience at Pearson Hyundai. I will recommend this dealership to all of our friends and family. I was very impressed with the time that was spent with us to explain all the options available and the outcome.

darkin2010

10 de jun. de 2016

A fine young man who will go far in whatever he puts his energy towards. Honest, sincere, funny, and diligent. Very responsive to my questions and concerns.

marilynsmelley

10 de jun. de 2016

Everyone at Pearson was very professional and very nice to deal with... I would definitely recommend Pearson Hyundai... We are enjoying our new Accent very much!

brandon.harley88

9 de jun. de 2016

Awesome experience! Everyone was friendly and not pushy. They worked with us on our trade and will definitely be repeat customers! Keep up the great work guys!

Sanjay

8 de jun. de 2016

We bought a new 2017 Santa fe sport, and when we paid the money , the miles on speedometer were 75. When they took out the SUV from showroom, we saw hundreds of small black spots.We asked for another SUV, but no one responded. Even the remote key had dent. We were told, everything will be fixed next day.So we kept the SUV at the dealership and returned back the keys to them.Next day nothing was done and we waited for hours with no response. We were told to come next day and we again left without the SUV. Again another day we waited for hours to get the thing fixed. Extremenegligence and very rude and felt like we were cheated at this dealership. Never ever visit this place.

debra_sheffield

8 de jun. de 2016

Thanks to Mr Mo basri who helped us tremendously through out the whole process in my buying another new hyundai. I couldn't asked for more.

bturnage

7 de jun. de 2016

Mike, the salesman was professional as was the finance department. I would do it over again. I love the sonata and certainly consult Pearson's Auto if problems arise.

sherriedunn67

7 de jun. de 2016

My husband and I have purchased several vehicles from Pearson Hyundai and have worked with Mike Spease and Tom Salser each and every time. These two guys are awesome! They make sure the whole experience is enjoyable and make sure that we are satisfied. They definitely go above and beyond in taking care of their customers. Very impressive. I would highly recommend both of them to anyone that is looking to make a purchase of a new vehicle.

citigirl312

4 de jun. de 2016

When shopping for my vehicle at Pearson Hyundai, I wasn't pleased with the experience from start to finish. Vi would highly recommend them to anyone shopping for a new vehicle.

flowersl95

3 de jun. de 2016

Pearson Hyundai dealership, is a location I can rely on great service. because they have answered question that are no-related to car buying, and most of all took the time to contact me to let me know they are still here for me.

edwhite11

2 de jun. de 2016

I had a very good experience at Pearson Hyundai. The sales team was very courteous, professional and easy to work with. After one week, I am very pleased with my vehicle...

louise.lowry

2 de jun. de 2016

I am completely thrilled with my new Santa Fe! I would highly recommend Hyundai vehicles, this Dealership, and their Sales and Finance employees to anyone!

The Harleys

29 de may. de 2016

My husband and I recently purchased a 2017 Hyundai Santa Fe Sport from Pearson and it was the best experience we have had. We worked with Justin Avirom and he was VERY helpful and patient with us with trying to pick the perfect vehicle to fit our needs. He was not pushy at all and didn't tell us what we "wanted" to hear, instead telling us what we needed to hear. He explained every detail with us and made sure we understood each step before moving forward. Samantha Trammell was very knowledgeable with her product line of protection for our vehicle and was extremely personable. We worked with Angela Willoughby for the financial process and she was awesome! She helped us get the best rate and keep our payment manageable. Everyone was incredible here at Pearson Hyundai, we would recommend anyone to this dealership. I guarantee you, that when we need to purchase another vehicle we will come here not only for the awesome vehicles but for the phenomenal customer service experience as well. Thank you!!!!!!

sherryferguson72

29 de may. de 2016

20 years/200,000 mile warranty is the best around. I've never heard of such a great warranty! I'm very lucky to have received it. Thanks Hyundai!

greggpayphones

28 de may. de 2016

Time to wait too long. A lot of sitting around Times. Need discount for paying in cash. Need to negotiate the,delivery fees. But, did not feel pressure to buy.

bpwers1232

27 de may. de 2016

This was the best experience I have ever had buying a new car. I would recommend Pearson Hyundai and my salesman, J.Michael Howard, to all who are looking to purchase a new or used vehicle.

H4L

27 de may. de 2016

Great dealership staff made a new car buying experience comfortable. I had many concerns about purchasing a new vehicle that they were able and willing to address. I didn't feel pressured or rushed. I felt that they were genuinely concerned about my feelings and needs.

melissalm86

26 de may. de 2016

Amazing service! Rick went above and beyond to help me find the perfect vehicle. After 7 months of looking and even being here twice before in the past 7 months. He made it happen!!

baseballmom405

26 de may. de 2016

Love it but a little concerned about all the electronics. Love the comfort, back air and heat, back reclining seats. This survey is a pain.

jennamburton

26 de may. de 2016

I had a great experience at Pierson hyundai. I will always send family and friends to that dealership. I was overall thrilled with the friendliness and the deal making process.

csking.rn

26 de may. de 2016

Overall a great experience but wasn't happy about the Nav card not being in the Vehicle and the last dealership paired my phone and showed me some of the features associated with the audio system, navigation, and safety button features. Servicing never discussed. Great vehicle and the staff was very friendly and didn't feel pushy.

scottbergum

26 de may. de 2016

The entire experience was professional and every question was addressed. I look forward to using your maintenance service. We would definitely consider buying another car from you.

blueheron42

25 de may. de 2016

The entire staff should get praise as they seem to work very hard for all their customers. Every person we dealt with went out of there way to make sure we were satisfied with are vehicle and kept us informed along the way.

j.whitlow08

24 de may. de 2016

excellent in sales and service, great employees, love the cars, dealership always clean, from waiting area to showroom to restrooms, always greated upon arrival, work done efficiently, everything explained well

William Tucker

24 de may. de 2016

It was a pleasant experiance overall had a pressure free time getting through detting a hyundai accent 2013 60K plus miles on it in great condition, Mr DAVE was by far the best salesmen i ever worked with in my whole life time of going to dealerships, the only thing i disliked is they tried to play our youth to there advantage and give us only 1k for our trade in worth 3400 but overall i trust this dealership they dont sell junk, and they dont try to put outrages prices on vehicles overall. I recommend anyone within 100 miles to try this dealership.

brett.a.sanders

23 de may. de 2016

My first and only stop when taking my son for his first new car. I knew selection and price would impress him. They did not disappoint

Gail Peterson

21 de may. de 2016

I was so impressed with all of Pearson Hyundai friendly and down to earth representatives. They made you feel so welcome and they made buying a car so easy. It was so great to walk in to a dealership without hearing a sales pitch or someone being pushy. Kathryn Worley is the best. She knew what my needs were and she put me in the right car. I have never dealt with a sales representative like her...She is definitely at the top of the line. She is so awesome and I thank her for everything she did for me. Kathryn is a huge asset to Pearson Hyundai, and I would definitely recommend her and Pearson Hyundai to anyone who are looking to buy a new or used vehicle The company should be very proud to have her on their team..Everyone that was a part of this transaction was so amazing and I want to thank everyone there from the bottom of my heart. SO THANK YOU PEARSON HYUNDAI FOR HAVING AN AWESOME TEAM !!! AND A BIG THANK YOU TO KATHRYN WORLEY!!! To any and everyone that reads this, if you are looking to buy a new or used vehicle, my suggestion would be to go to Pearson Hyundai first. You won't regret it. They are awesome!!!

lwcage19

20 de may. de 2016

I had a good experience while purchasing the vehicle, Everyone was polite while looking at vehicle. Always providing polite and will to help. From individuals in suits to personnel in Pearson work uniforms.

ashbyarsenault

20 de may. de 2016

They are all wonderful! They kept my 5 year old happy and entertained the entire car buying experience. That alone is enough to make me recommend your dealership to everyone I meet.

vickishults

20 de may. de 2016

We were impressed by Pearson Hyundai showroom and hospitality the minute we walked in. Smooth and pleasant experience, friendly environment and staff. Mo did an impeccable job for us! We really appreciate you.

melann_e

19 de may. de 2016

Si Salaam was the best salesperson I have ever worked with. He was very knowledgeable, professional and courteous. I will definitely recommend this dealership to all of my friends an co-workers.

rossandymiller

19 de may. de 2016

Pearson Hyundai did a great job of making our car buying experience a positive and encouraging process. The staff was courteous and professional. The showroom is amazing as it allowed us to view the car inside out of the rain. Our salesperson worked closely with me to evaluate my needs and desires in a vehicle and then to find a vehicle that met everything I was looking for. In the few weeks since purchasing the vehicle I have recommended Pearson Hyundai to friends and will continue to do so. Thank you Pearson Hyundai!

reservoirdogs814

16 de may. de 2016

If you want to know how it feels to be completely satisfied, good to Pearson Hyundai, the most friendliest and informative sales staff and managers ever. Try them and you will see what I am talking about

brigettefunk

13 de may. de 2016

I was very satisfied with the customer service I received and the competitive pricing as compared to my local dealer. I would highly recommend my dealer to others. I love my new vehicle and it completely suits my needs.

Denise12

13 de may. de 2016

Service dept. left part off my car and now will not return my call and when I went to store they blew my off about getting back with me. Never have Two weeks now no call no communication at all. I also had my vehicle scratch up their again no call to effect to getting it fix or no communication with them at all. Keep asking who took the call doesn't matter they all suppose to be a team so I have spoke with 3 difference service center employee's and left two messages on Mr. Vaughan's phone still no communication from anyone. He has been in the office they always transfer me to his voice mail never will page him for the call.

s_redmond01

12 de may. de 2016

I purchased my sonata since 2009 and never had any problem with it, so finally decided to look for a new one, Thank you so very much Mo Basri, you have made my dream car come true.

sloney01

9 de may. de 2016

Was very impressed...got a great car for a great price. The salesperson was a peach to work with...understood what I wanted and was able to find the right car for me.

ebsledz

9 de may. de 2016

Dealership was attentive to me from the minute I entered the building. They gave me space to examine all of the vehicles available. Negotiating the vehicle price was easy and painless. they helped me decide whether to purchase or lease.

mom & son double sale

9 de may. de 2016

I completed an extensive review immediately after purchasing my car. This is the seond review so I hope the first one wne through. I really would like to recognize my sales person, Howard Rouse, for excellent service during the process of my sale. In fact we ended up bringing our son the next day and he purchased a car as well. He used the same salesman and was very happy as well. My only not positive portion of the sale was with the person offering a special coating on leather, vinyl, etc. I felt that was a bit pushy and awkward for me.

ruppie.gls

7 de may. de 2016

Very caring professioal sales staff.They are truely focused on filling the needs of the customer.Kevin was patient and understanding.He patiently took his time explaining how all of the vehicle work.The finance staff was very friendly and informative.

betty.boop831

7 de may. de 2016

They were very helpful and respectful. The service I got from your sales associates were wonderful. I was very pleased with the service that I got.

annhood4avon

7 de may. de 2016

My salesperson, Tom, was great. Tom took time to make sure that I had exactly what I wanted on my new car.He explained how everything worked.

maxoliver.mo

7 de may. de 2016

Great experience I would recommend this dealer and sales person to my friends. I did need more help with blue link than I expected. The link is very slow and takes a long time to start the car.

ppainter

7 de may. de 2016

The dealership is very clean and the sales associates are all very nice and polite I would recommend any one to buy a car from there.

jeanfortier46

7 de may. de 2016

Je suis tres heueureuse d'avoir achete ce merveilleuse automobile. fier et aussi je voudrais apprecie mon meilleur representant Monsieur Basri et toutes les efforts qui ma presentee. Merci beaucoup pearson hyundai. vous etes les meilleurs.

msregina958

6 de may. de 2016

Overall, a good experience but took too long - 4 1/2 hours! The sales pitch for the ProPack was too cutsie. Mike Howard was thorough and answered all my questions.

pamb32

5 de may. de 2016

A close friend of mine brought me to Mike and recommend me to get a quote for a new vehicle here at Pearson. Mike took care of me and got me the car that I needed/want. He was very helpful and will recommend Pearson in the near future and will re-direct new potential customers to him. I'm sure hat he will treat them the same way he has treated me. He has earned a new customer for life.

salnjay

5 de may. de 2016

The experience was very pleasent from the moment i walked into the dealership. Every one was nice, respectful,informitive,and good people. Having owned 6 Hyundais over the years i knew i was getting a good car.

johnflack0502

4 de may. de 2016

Very Friendly. They were able to provide me a vehicle that met my expectations. The Tucson has been driving very nicely since driving it off the lot

kathrynlewis1113

4 de may. de 2016

I did tell them when I arrived that I hated dealing with car dealers and that I was completely out of patience after being at another dealership. I only spent 2 1/2 or so hours total there, and left with a beautiful new car taken from the showroom. They have a 20 yr/ 200,000 mile warranty there. Were very friendly, not at all xxxxxxxx-y, and didn't waste my time.

sueanderson87

3 de may. de 2016

THE PROCESS WAS REALLY QUICK AND THROUGH, SINCE I BOUGHT A NEW ACCENT NOT TOO LONG AGO, UNFORTUNATELY I WAS IN A CAR ACCIDENT AND MINE WAS TOWED WITH TOTAL LOSS. I WENT TO PEARSON HYUNDAI AND MET WITH THE GREATEST SALES PERSON EVER, HE GOT ME INTO A NEW ACCENT 2016. HUSTLE FREE,SMOOTH TRANSACTION AND STRAIGHT FORWARD DEAL. THANKS TO MOHAMED BASRI.

dgrant.wells

30 de abr. de 2016

Not sure why I have to say a review but anyway the dealership was fine and I've bought 4 cars from this dealership and will probably buy another down the road

cmmcmichael146

30 de abr. de 2016

I financed a 2016 Hyundai accent for this dealership and had the greatest experience. The salesman was terrific and got me the car I wanted and my payments was were I wanted it to be. I have brought cars in the past from other dealers but at Pearson Hyundai, they really took care of me.

Cindy Stillman

29 de abr. de 2016

Absolutely, the worst customer service experience I've ever had!!! An employee was down right abusive and the manager handled it very poorly. I will say the people in the repair department were nice but others who weren't at the desk made inappropriate comments. As a woman, I was very uncomfortable, offended and will never return under any circumstances. I would recommend to anyone to choose another dealership, even if it was a further drive. You would be doing yourself a big favor.

bufsacre

29 de abr. de 2016

Tarronce was very professional, he was determined to deliver on everything I asked for and he did. The second he shook my hand I knew that I could depend on him to do exactly that. He made sure I got what I wanted as a customer and within the price range I had specified. He never once tried to sell me anything I did not ask for and that was a breath of fresh air compared to other dealerships. I will always bring my business to him because I know my investment is in good hands.

Aaron Hamilton

28 de abr. de 2016

I was told by this dealership that when they took my lease back that I would not have to pay anything except for my final monthly payment. So I turned it in and purchased a vehicle from them. A few weeks later I got a bill in the mail for over $1,400. I called and spoke to the general manager and he told me he would look into it and get back with me that day or the next. It has now been over a week and I have called up there 8 times and still have not heard from him. To make matters worse my sales experience was so good (which it was) I told my mother to go to them for her car. She did and a few days after she purchased her vehicle her sales person knocks on her front door uninvited to collect a copy of her marriage licence and my father's military info. He was told to do so by the management at Pearson. All for a $500 discount. So when they cost you $1,400 they do nothing about it but if you owe them $500 they'll invade your privacy to collect it.

rell603

28 de abr. de 2016

Great service highly recommemed business. Awesome staff and environment i have purchases 3 cars from pearson and each one has been a success, thank you

asb5004

23 de abr. de 2016

Definitely recommend checking other Hyundai dealers in the area. They're cordial here but when it comes down to closing the deal, it's sleazy, dishonest and lies, lies, lies. Worth shopping around and doing your homework prior to signing on the line here. That goes for sales and finance. Good luck!

joelorfonz

21 de abr. de 2016

I have been a customer at Pearson Hyundai since November 2010. My 2016 Tucson is the third vehicle I have purchased at Pearson. All of the maintenance work on my cars is done at the dealership. When a customer is treated fairly and respectfully they will return.

Tac2012

19 de abr. de 2016

This was my first time buying A car my experience was great. I worked with Kathryn Worley ,through the Internet department , she was amazing and very patient with me. She made sure that when I left the dealership I had a full understanding of my car and the terms.

Mfranz318

16 de abr. de 2016

Wow! I am so excited about my new Hyundai Sonata. Howard Rouse is fantastic!!! He really went the extra mile for me. Thank you Mr. Rouse and the great Pearson Hyundai team.

krinkewich

16 de abr. de 2016

Got the car I dreamed of at the exact price desired. I could not have asked for better service, or a better vehicle for my first time purchase. Thanks, Pearson and the Pearson family!

wendybc911

16 de abr. de 2016

Love my new Tuscon. Drives wonderfully. My friends love it! I can't wait to take her on a road trip in May. Very snazzy and classy. I also worked with Angela and Paul in financing.

amplass

16 de abr. de 2016

Justin was awesome to work with. Very professional, explained everything and kept in touch. Most of all he was not pushy, nothing worse then a pushy salesman. Hats off to Justin!

Drew2016

16 de abr. de 2016

There is a great group staff working here that made my car first brand new car experience very easy! I would definitely recommend this dealership to everyone!

abingobowler

2 de abr. de 2016

Our sales associate was just great. He managed to get me what I wanted and within my budget. I would definitely recommend him to my friends in need of a new or used car.

donna123

31 de mar. de 2016

Enjoying my Tucson. The environment is great and the employees are very helpful. This is my second car with Pearson. Thanks all for the assistance I received and my car

mrwaynelewis

31 de mar. de 2016

I like the hours and the warranty. They were very helpful. They showed me there available inventory and various models. They were open on the weekends.

lifeisgood573

31 de mar. de 2016

This is number 2.I also have 1ln Florida.great gps.sold on warranty and craftsmanship & great looks.enjoyed working with Pearson Hyundai.saleman,very professional.very happy with my new auto.

deborahvrichards

31 de mar. de 2016

Excellent Service, Great Salesman very courteous. I will recommend this dealership and salesman. Love the facility and the service. Look foward to my next visit

tjweiskopf09

31 de mar. de 2016

Howard was great, and was extremely professional. Not much more to say great employee good job, would ride finitely recommend to a lot of people and then some.

Donald Brown

30 de mar. de 2016

Went to Pearson to take advantage of the great March deals on a new Sonata.Left with an excellent deal and Lindy was very helpful with our purchase.

Elantra special, Anne

30 de mar. de 2016

I am giving this dealership a 5-star rating because I have always had a favorable experience when visiting for service. I initially bought my car (a 2009 Hyundai Elantra) from Tom Salzer (the salesman) and have had no trouble with the car. Tom is a gentleman and made my buying experience favorable, profitable for me and the dealership, and a great experience.

kendrarice821

29 de mar. de 2016

Great staff I worked with directly, I wanted the black on black but I fell in love with the red one in the showroom. No complaints at all

mrwoo84

25 de mar. de 2016

Kevin at Pearson Hyundai was super helpful and easily accessible with any and all questions. He was friendly and very responsive and made the process smooth and easy

nurseaustin12

25 de mar. de 2016

My experience was great. I received a new car with friendly service in a decient amount of time. I was in a time for f crisis with transportation for my business, and Torrance saved the day.

btredway

24 de mar. de 2016

We would have preferred to work with Mr. Conti; but were told we were the customers of another sales employee. Mr. Conti was very informative and personable.

marty.agpaoa

24 de mar. de 2016

The staff at Pearson Hyundai provided me with excellent customer service during the purchase of my new car. I would especially like to thank Mike Spease and James Mathews III, who were very attentive to all my needs and made the transaction a great experience. I am very satisfied and happy with my new car.

huskyfan851

24 de mar. de 2016

This was absolutely the best vehicle buying experience we've ever had! Paul Rogan handled the entire process professionally, honestly, and always had our best interests as his priority. He was more of an adviser than a salesman and we couldn't be happier with our choice of him and this dealership as our place to buy. We are thrilled with the vehicle and all of the people involved in this transaction and will recommend Pearson Hyundai every time I get the opportunity.

jlgerry

24 de mar. de 2016

Every one I dealt with during my visit to purchase my new vehicle was awesome. My salesperson Justin really explained everything I needed to know and made sure I was all set before I left.

dmclarenmd

24 de mar. de 2016

Great car, great experience. Tom is great to work with and got us exactly what we requested with first car he showed us. We have bought 4 cars now from Tom and every experience was good.

NOT HAPPY

22 de mar. de 2016

Unfortunately this is the closet service center for me. I have taken two different cars here in the last 7 years and with each visit there has been an issue. The latest and last cause I will not take a car there ever again is for the recall about the traction control. I told them the light was on when I made appointment, couldn't get me in for 4 days. Then I pick car up that is supposedly fixed and oh wait light comes right back on. Call and the service manager was quiet rude and told me they had fixed it and I would have to pay for the diagnostic test. I refused. Finally talked with another person they agreed to take another look at the car. That took almost two days to happen and only after several phone calls from me to find out what was going on. They then tell me they need to order the part. Ok but when asked why they didn't order it when the appointment was set they claim they didn't know the problem then, which yes they did I specifically told them what was going on. As of today they have had my car a week for a recall issue. Yes they got me a rental and that I appreciate as the car they have is our only car right now. But there is no reason they should have to keep a car a week for a recall issue when they were told all information upfront. And like I said this is only the latest in a long line of problems with the service dept there.

cpride090

18 de mar. de 2016

I had a great experience when purchasing the Sonata. Everyone was every professional and attentive to my needs. I appreciate the fact that the salesman, Paul Rogan, was not pushy and listened to what I expected and directed me to the exact car I wanted. He was thorough when explaining all the features that the Sonata has. Paul has called me several times to ask if I have any questions or concerns since buying the car. Great Customer Service. I would recommend Pearson to my family and friends.

deb.stephens1

18 de mar. de 2016

This is our fifth vehicle purchased or leased with Pearson Hyundai, and we continue to be quite pleased with the entire team. Our lease was about to expire and we decided to stop by the dealership to begin the process of leasing a new Tucson. Since we had already decided which vehicle we wanted as well as color and specs, we wanted a relatively quick transaction process. We were initially greeted by the receptionist, followed by the internet sales representative, who quickly did a search to find what we were looking for and answer some of our questions. Shortly afterwards we were introduced to Justin Avirom, our sales representative. We explained what we wanted, and he immediately went to work to present an incentive offer to term our lease 2 months early, and get us in a new Tucson as soon as possible. Within a few minutes Justin had located a vehicle which met all our criteria, and we ended up with a lower monthly payment. Within two days we picked up the new Tucson, turned in the old one and signed all the paperwork. We worked with Angela Willoughby and Cheryl Showalter on the financial team, and they were so efficient and ready for us when we walked in. Everything went very smoothly. Kudos to the entire Pearson team! We look forward to a continued relationship in the years to come. Thank you all.

abwtgw01

17 de mar. de 2016

Best customer service. Friendly atmosphere!! Will go back for to purchase ... I have purchased my vehicles from Hyundai for the last 11 yrs . We have bought and traded . Just recent with the purchase of a Sonata and I love it !!!

leelee

14 de mar. de 2016

Thanks joseph conte for the good job and satisfying me and my mother in our new Hyundai Sonata and yes I will recommend you to family and friends

jenkins_66

14 de mar. de 2016

We came into the dealership on a Sunday evening around 4 pm. Started to look at the car's.We were looking for a 2016 Elantra and right off the bat we seen 2 the only 2 both my favorite color red.I was so happy that we worked out the deal. I love this car.

jerry.reed2

14 de mar. de 2016

.....BY ALL ENVOLVED SELLING ME THE VEHICLE. Wonderful sales people, service department, great follow through, all my questions answered straight up, showroom floor spotless, coffee great, snacks good.

asouperman

13 de mar. de 2016

Great place to shop for Hyundai. I really enjoyed the no hassle environment and was free to pick a great vehicle with the Joe Conte helping us with our purchase and questions. Angela W. Was also a pleasure to deal with!

burton895

11 de mar. de 2016

Very happy, they took good care of me, they meet all my needs and worked hard finding a right suv for all my needs that i i was looking for. I would come back for my next new car in the near future

piehlje

11 de mar. de 2016

The Pearson Hyundai Sales and Management team treated us very well in our recent purchase. They exceeded our expectations even though our last Hyundai purchase 3 years ago was from another dealer. Pearson came through in an exceptional manner and outperformed our previous dealer. We will gladly switch our business over to Pearson Hyundai.

kellumshelby

11 de mar. de 2016

My experience was great! Felt a little long but really only because I was there late at night almost after closing which I felt bad for. I was also very hungry from missing dinner but Joe was so great and helped me get my dream car!

ChrFCip

11 de mar. de 2016

Great place to shop for Hyundai. I really enjoyed the no hassle environment and was free to pick a great vehicle with the sales man helping me with my purchase and questions

meganfitzjarraldx14180

11 de mar. de 2016

Our experience at Pearson Hyundai, and our sales person Paul Rogan, was excellent from start to finish! Paul's knowledge of the Hyundai product is fantastic, and he made sure my daughter loved everything about her new Santa Fe Sort, and knew how everything worked! We recommend Paul, and Pearson Hyundai to anyone looking for a car!

jdelaney12322

11 de mar. de 2016

My car buying experience at Pearson Hyundai was great both times. I worked with Justin Avirom when I traded my 2004 Sonata and brought the 2013 Sonata. I again worked with Justin when I went back to purchase the 2016 Sonata I have been looking at since the came out. Justin found the color and features I was looking for and gave me a great price again. I would would recommend this dealership and Justin if you are looking for a new or used vehicle. My Dad brought his 2011 and 2013 Sonata from this dealership also and my Mother brought her 2016 Santa Fe also.

menta160712

11 de mar. de 2016

This is the first purchase I have made from Hyundai. My husband purchased his 2011 and 2013 Sonatas and was pleased. I went with my son the first time when he traded his 2004 Sonata for a 2013 Sonata. He was looking a the 2016 Sonata and wanted to purchase one. He signed the paperwork and while I was waiting for him to complete his review of how to operate his features, I was looking at the 2016 Santa Fe and Justin said he could get me a good deal on my trade-in and new vehicle. He did just that. Instead of buying one vehicle, we purchased two. I am pleased with the deal we received on both vehicles. I would recommend anyone to Pearson Hyundai.

Linda2016

8 de mar. de 2016

My husband an went into the dealers to buy a used car with low mileage. Our salesman ask why I wanted a used car ..because I want a low payment..he said then why not buy a new car with a low payment ..so I hugged his neck an said if you can do that today then you have just done a magic trick. Will I got a brand new Hyundai Sonota with the payment I'm comfortable with an I'm very,very happy. This is my first car in 15 years as I have always had a suv. I'm so happy with the deal, my salesperson, an the car.

mom & son double sale

4 de mar. de 2016

After doing an outrageous amount research I decided that I would like to purchase a Hyundai Tucson. I had test driven the car while on vacation in California so when I returned home I headed to Pearson Hyundai. A friend of mine had purchased a car at this dealership and had good things to say about it. I also wanted a dealership close to home for convenience of service. My husband and I stopped in to Pearson and asked the receptionist for a salesman. I hoped that we would have someone who would be knowledgeable and professional. We were introduced to Howard Rouse. We felt very comfortable from the beginning and we actually trusted Howard within minutes. We were a complicated sale as we wanted to look at a specific model of Tuscan (Limited with Ulimate package) and get a trade-in evaluation done within a limited time and my son meet us there to look at a used car (Elantra). Howard was able to juggle all our needs while making us all feel supported. I liked his style which was unassuming but professional, kind, knowledgeable, and patient. I picked out my car but we decided to return the next day to complete the sale due to the late hour in the day. On the following day we came back when the dealership opened and we completed my sale and my son also purchased a car (his first totally purchased on his own). I appreciated how Howard focused on each of us individually as buyers. I was also impressed with the finance person as she ws obviously quite good at her job. I truly hope that in the future if and when we need service on either car that the service department is accommodating, professional and good at what they do, One other comment is that I returned several days later to get a very informative lesson on all the technology components to my car. I believe that person's name was Justin. He was very knowledgeable and kind. I learned a lot and I am amazed the car has so many tech features. So for readers out there I do recommen Pearson Hyundai. Good luck!

audireagan.48

4 de mar. de 2016

It was a pleasure buying my car at Pearson Hyundai...I will definitely return in the future! The employees are so helpful, accommodating, knowledgeable, & nice!!

alveradoestell

4 de mar. de 2016

Car buying- bought a car here at Pearson Hyundai a few years back. Our sales guy was Mohamed Basri aka Mo. He was great! Best car salesman I've met so far. He was friendly, not pushy at all and got us the car we wanted Plus we got a great deal too on our trade in and the new one too

sandoval.nah

4 de mar. de 2016

THANK YOU MO FOR EVERYTHING. AM GLAD I STOPPED BY YOUR DEALERSHIP, I DIDNT EXPECT TO BUY A NEW CAR BUT I WAS CONVINCED TO DO SO AND AM SO HAPPY I DID. THANKS AGAIN

egbeavers

4 de mar. de 2016

This is a Great car dealership all employees are Great. The service department is awesome Mike and everyone else. Cheryl in the finance is the best I have every done business with in all my years I am 65 and had many cars. Paul is one of the best salesman I have every had

heyderlopez96

4 de mar. de 2016

They did a good job , would definitle reccomend it for family and friends. Loving the car and the service., excellent, excellent , excellent, excellent, excellent , excellent.

Kitch4x4

29 de feb. de 2016

He was very friendly, knowledgeable helped me and my daughter find just the right cars for our price range. I would recommend him to all of my family and friends!

Mike review

29 de feb. de 2016

Am looking for a new Santa Fe and Howard Rouse was very knowledgeable and cooperative in showing several models in inventory. I would buy a car from Howard when I'm ready to purchase

beak

29 de feb. de 2016

I purchased my 2016 Santa Fe Sport and I love love love it.. PAUL ROGAN was very experienced in what the ends and out of my vehicle had, he did not pressure me into a purchase, very professional, and it was Super Bowl Sunday and this gentleman stayed after his shift was over to ensure all my paper work, tags and everything else was done. He is awesome and I recommend him to anyone who is seeking to purchase a vehicle from this dealer.. The dealership is nice and clean and make sure that you are comfortable while you are there.!!!!!! He got me a deal I could not refuse!!!

Happy customer

28 de feb. de 2016

Very happy with our 2012 sonata lease, just signed up for another 4 year lease. Very satisfied customer. Lindy was very patient, asked the right questions and put together the deal we needed.

gem63

28 de feb. de 2016

Just left Pearson Hyundai with my 5th Hyundai. Every deal has gone great Thanks to the crew at Pearson! I am going to love my new Genesis!!Teresa D

Cschwinn07

25 de feb. de 2016

I went into the dealership to just look at vehicles, the salesman Howard Rouse was so friendly and patient with me and my situation. I pretty much told him I was not able to purchase a vehicle at this time yet he was more then helpful trying to help me find a vehicle that would be right for my future purchase. I will definitely be going back when I am able to make my purchase to the pearson Hyundai and working with Mr. Rouse!.. thanks again Mr. Rouse for all of your help and patience.

woodley

25 de feb. de 2016

I can't describe how much my excitement was when got my new tuscan, I have been looking for a descent car for while and everytime I stopped by a dealership I felt anxious about how they going to screw me over something am not into util I met Mr Mo at pearson hyundai, he was very social and professional, he helped me with my trade and walked me through every step to understand the product and the available finance. this is my first time ever starting to believe there actually a good people out there. I am grateful for my sales person and miss Angela. you guys did beyond and above great. thank you pearson hyundai my number 1 dealership.Oulufunke. w

Gibby12

25 de feb. de 2016

I was met upon entering this dealership by Howard Rouse and explained I was just looking and he wanted to know which car and after being lead to the ones on the floor there was the one I liked. We chanted about the car and he explained their incentives and asked was I trading in my car and I was. He went off and came back with a deal I could not pass up with a good price for my 13 year old car. After a couple of hours filling out paperwork and the prepping of the car of my choice I drove away that night with a 2017 Elantra and I love. I will always go back to see Howard and reccomend him to anyone looking to buy from a wonderful car dealership. Thanks Howard for a job well done.

Cars$3jp2004

24 de feb. de 2016

I like Tom in sales and miss George in services. They have a great service dept.No major problems with my cars from this dealer.

Viajy

23 de feb. de 2016

Iam an hyundai customer since 2012. Never had any issue with my service till end of 2015 after that i always have one or the other issue with the service which is done in this dealership and they never call back if there is any followup and i had worst experience with the service. my car still is not fixed.I also raised complaint with hyundai motors and waiting for their resolution to fix the problem.

LJBARTLE

23 de feb. de 2016

Very good helpful very nice went over options talked about service Intervales showed me the service area intrduced me to the people there.went over how things work inside the car

thumper, B26

23 de feb. de 2016

very knowledgeable and friendly, helped me find the right car at the right price, I would use Tom Salser as my sales associate again, he was very friendly and helpful.

Nikki

22 de feb. de 2016

This was my first time buying a car, and the experience I had with Pearson Hyundai was excellent. Joseph Conte was my sales associate and he did a wonderful job finding a car that suited my needs given my limited budget. He was patient despite my constant flow of questions and concerns. At the end of the day he sent me away in a car that I was, and still am very pleased with. All of the other staff were friendly and welcoming as well. There wasn't much pressure to buy, and there was no rush.

leelee

16 de feb. de 2016

My experience with Pearson Hyundai was very satisfied thanks to Joseph conte he met all my needs he put me in a car that was affordable and he took his time giving me what I want he was very patient didn't give up. Customer service was excellent the people was very friendly helpful and nice very polite. Thank you pearson Hyundai

JPSJB

16 de feb. de 2016

Experience was very pleasent. All staff were friendly. No pressure and they were eager to meet our needs. They gave me the terms that I asked for withiut a lot of hassle. Will definitely return.

JFS319

10 de feb. de 2016

From purchase to service Pearson Hyundai is the best dealership and service department I have ever dealt with in all of my car buying experience and the main reason I drive 70 miles for service. I want to know my cars are being serviced properly and Hyundai is a very safe and reliable automobile. We have owned them since 2004.

B1

9 de feb. de 2016

I was encouraged by friends and co-workers to consider Hyundai. Their recommendations and the dealership's newspaper ads got me into the showroom. Joe Conte did the rest. His professionalism and friendly nature made the buying experience enjoyable. The test drive sealed the deal! The other employees I met during the sales process were a pleasure to work with, also.

BAREYNA

5 de feb. de 2016

As rated above. Love the Tucson but I also loved the Sonata I had for 3 years. Service department was prompt and I never had to wait long for my vehicle.

DOR624

5 de feb. de 2016

Great 4th car bought from them would go back again Scott and Kevin are terrific!!! I love my new car I have nothing but positive things to say

GEORGEMASSEY13895

3 de feb. de 2016

I had an excellent experience with my new Sonata purchase. Paul my salesperson was very professional, and exceeded my expectations. I would highly recommend asking for him if you go there for a vehicle.

KACIELISMITH

1 de feb. de 2016

My husband and I went to the 3 surrounding dealerships. Pearson had the best deal and the most professionalism. Kevin was AMAZING! He truly wanted my husband and i's business. He worked with us in a couple of areas, and I ended up leaving having everything I wanted! ?? could not be happier. If you want things done right without feeling pressured or forced go see Kevin.

JOYUS962

29 de ene. de 2016

Buying a new car from Pearson Hyundai was a good experience. My salesman was very helpful in answering all of my questions and providing sound advice during the buying process.

Crissy

29 de ene. de 2016

I came in for a state inspection and oil change. While I was waiting I decided to see what my options were for a trade. Joe was very friendly and willing to assist. He answered every question I had. Great staff at this dealership.

MARSH2JM

27 de ene. de 2016

Mo was great, I was a little disappointed with the cleanliness of the car. It was supposed to be detailed but there was dust and dirt all over the interior sides.

CREWSQTRS

20 de ene. de 2016

Overall experience was quite nice. Josh was extremely helpful in explainations. Josh was also very knowledgeable. Showroom very clean. Customer lounge was as if the customer mattered.

THERESALHARRIS

20 de ene. de 2016

I needed a car and was prepared to buy a used car just to be done. Josh had a second option that actually saved me money and afforded me a brand new vehicle. When I pulled up he had them both side by side and went over cost and he differences. Wonderful experience! Then Pam showed my daughter and I the service area etc and went over the DuPont option, which we purchased and we finished up with Cheryl.. Super sweet and professional. Best car buying experience ever.

CAMI.NUFFER08

20 de ene. de 2016

I went to the dealership to browse and gain an idea of what I wanted in a car before buying. From the moment I walked through the door I never felt pressured. I was greeted quickly and introduced to a sales consultant. I told him I was just looking today and he showed me several different options. When I left that night I was not harassed or pressured to buy a vehicle on the spot. I came back the next day and they remembered who I was. I was able to test drive the car again and decided to buy it. This is a very friendly dealership willing to work to make the situation the best deal for you.

ARLENE.GARNETT

20 de ene. de 2016

THIS DEALERSHIP IS A RIP OFF. THEY DIDNOT GIVE ME ANYTHING FOR MY 2005 HYUNDAI SANTE FE. I DESERVED $1500.00 AND THEY ONLY GAVE ME $750.00. THIS WAS MY 4TH HYUNDAI AND THEY ONLY GAVE ME A $500.00 REBATE TOWARD MY 2016 HYUNDAI SANTE FY. AND A REPEATED BUYER I THOUGHT THEY SHOULD HAVE GIVEN ME AT LEASE $1200.00. I WILL NEVER GO BACK TO THEIS HYUNDAY AGAIN. RIP OFF, THE CUSTOMERS TO GET HIGH PROFIT AND I WILL NOT RECOMMED THIS DEALERSHIP TO ANYBODY UNTIL THEY PROVIDE BETTER SERVICE TO BUYERS WHO HAVE REPEATLY SUPPORTED THEM THROUGHOUT THE YEARS.

JAZHARRIS3

19 de ene. de 2016

The service on trading in my car was made easily without the stress and hassle. My sale person knew exactly what he was talking about and met my expectation on trading in my vehicle.

M.Carlton

19 de ene. de 2016

Joe Conte is more than just a standard salesman trying to get commission. He was full of personality, knowledge, and dedication. I could not have had a better experience if it wasn't for him and his amazing staff including Angela Willoughby who was the finance manager that conducted the sale. I felt right at home walking into this dealership and left still feeling on top of the world. I would highly recommend Mr. Conte and Mrs. Willoughby for all car needs.

LBECKWITH64

12 de ene. de 2016

Salesman...Paul was great. He did not get on my nerves at all...an amazing ability for a salesperson. He did not take up too much of my time, and sensed when I wanted him to get straight to the point...and he did.

BEXTUX

5 de ene. de 2016

I am very happy with my car; however, the salesperson I dealt with was a bit condescending. He wrongly accused me, multiple times, of being early to our scheduled appointment. I also feel that he mislead me regarding the maintenance schedule for the new car. Finally, he and his boss urged me not to submit this survey unless I could provide a perfect score for them and their dealership.

EEMCNEIL56

29 de dic. de 2015

Good honest service, I would recommend this dealership in the future to anyone looking to buy a Hyundai. I love my new Hyundai Sonata sport

WSBOBEREK

17 de dic. de 2015

I had a couple issues. 1) my salesman contacted me via text message instead of a phone call.I thought that was unprofessional.2)There was a scratch on the vehicle when I came to pick it up.It was repaired,but didn't get it for 4 days later, with no compensation. Not really expecting much, but I just spent 30K.

KPH422

15 de dic. de 2015

I'm enjoying my new car. I wish your company would offer car washes for the first 30 days. I brought my car in the rain..

AYLAMOTTER

12 de dic. de 2015

Very helpful and friendly employee. Alot of people help us. They are working so hard to help me out with my satisfacfion and they are trying to figure out what why that they can help me and they trying hard that i can take car home asap. I was happy what i have.

ATKINSATTY

10 de dic. de 2015

JOSH IS THE BEST SALESMAN EVER...AND NO PRESSURE. JOSH KNOWS HIS PRODUCTS AND EXPLAINS THE OPTIONS AS IF HE INVENTED THEM!!! NEXT VEHICLE PURCHASE WILL BE FROM JOSH, SO IF HE MOVES TO ANOTHER DEALERSHIP...WELL, I AM A BUYER OF WHAT HE SELLS!!! HE ALSO COMPLIMENTED THE LADY WHO TYPED THE SALES DOCUMENTS...I THOUGHT THAT COMPLETED THE GUY WHO HE IS...FAIR AND SINCERE!!!

DCONRAD6705

10 de dic. de 2015

Everyone was friendly and informative Thank you Christina in finance was friendly and informative with the loan information. My daughter is looking forward to her first car with Hyundai and when she is ready Pearson is where we will go.

KEVINSICKINGER

6 de dic. de 2015

This is the second time that I have dealt with Pearson Hyundai and they do an excellent job of helping you get the exact car that you want with no pressure.

KYANA.HILL

5 de dic. de 2015

I had a great experience and would recommend this dealership! Justin was extremely helpful ! He took the time to help me get the best deal possible.

NBW0915

3 de dic. de 2015

Went in to get a part for my Veloster Turbo and ended up with a new Genesis Coupe. Not really sure how it happened? Was one of the easiest car buying experiences I've had.

LINDACOXVA

2 de dic. de 2015

Mo, Scott, and the financing team were a pleasure to work with from beginning to end. I am very pleased with my new Hyundai Tucson. Highly recommend.

CHONE51233

1 de dic. de 2015

From previous reviews, I was hesitant about doing business with Pearson. I had to see for myself and base my experience from my experience. Normally if you have a bad experience you want everyone to know about it. Well I had a awesome experience, and I want everyone to know about it. Staff was superior!

DBryan

29 de nov. de 2015

My wife and I were interested in buying a Hyundai Accent or Elantra and went to Pearson on Midlothian Turnpike to test drive both. We were there twice and had interactions with three lot salesman. The first time we were there we had a super high pressure salesman who did the heavy sell on us, calling in the manager, despite the fact it was the first time we'd ever been in the vehicles and were shopping around. We don't have the budget to just pull out the wallet and buy a car on a whim. This was a bad experience and we left, but nothing too out of the normal. Later however we decided to try again. Salesman #2 found out that we weren't going to buy that day as this was our final look at the vehicles before moving forward, and he effectively disappeared. Literally, did not want anything to do with us! So we got stuck with Salesman #3. This one told us that he could not spend a lot of time with us because he only gets paid if he sells cars and if we weren't going to buy that day... essentially we weren't worth the time. We couldn't believe it! After a ridiculous sales pitch he told us, with seeming sarcasm, to call us when we were ready. (Like we would have done that!) My wife had in the past had a bad experience with Pearson Honda in the service department, so maybe we should not have been surprised, but WOW. We have been telling the detailed version of this story to family and they all have the same reaction. So too do other car salesman from other companies. I know the names of 2 of the 3 salesmen, but have no desire to get them in trouble via this rating... but it would be nice for Pearson to improve their ways.In the end we were so disgusted with the experiences that we opted out of Hyundai all together (something we definitely were not expecting)... went and bought a Ford Focus SE. Will never go back to Pearson. Maybe Hyundai, but not Pearson.

REFVIK0

28 de nov. de 2015

The person who handled my financing was the best part of my experience. But my rating is based on the the sales person. I don't like being "sold". If the car is good, it will sell itself.

EHORN1

27 de nov. de 2015

First time we have ever enjoyed the experience of buying a new car. No pressure and good information to compare each vehicle and their prices.

RAMYIBRAHIM1215

24 de nov. de 2015

Great people great place we do it again it's a great car to own I hope I can tell someone else that's buying a car to go there

HUTCHINGSM50

24 de nov. de 2015

Awesome job of taking care of us Scott does a great job with his customers. He spoke with us in great detail about purchasing our new vehicle. Love Pearson and their service

CARLOTTA6643

22 de nov. de 2015

I have brought several vehicle from Hyundai and I always ever received to notch salesman. Tarronce Walters was great. The vehicle was demonstrated to me I had not even decided to buy I was just curious about the features, but my salesman made me feel as if I need this vehicle and I was happy with what he was telling me. So i began to want it. I came in for a recall problem and left with a brand new vehicle.

KMGASTROCK

19 de nov. de 2015

Purchased the car I wanted. Seamless process. Felt respected and walked away feeling that I got a very good deal. Never felt pressured to make a decision or to settle. Thank you!

GKBARBER

18 de nov. de 2015

While this is not my first purchase experience from Pearson Hyundai, I continue to be pleased with the consistent level of customer service provided by each employee in each department. This service continues long after the sale.

Ricky and Reuben

11 de nov. de 2015

My dad and I had an exceptional experience purchasing two vehicles from Pearson Used Hyundai. The service received from Cody, Ross and the Finance staff was beyond any we have received before. If you are looking to purchase a used/like a new car then go to Pearson Used Hyundai and ask to speak to Cody or Ross, you will not be mistreated!!!!

KU14009

11 de nov. de 2015

Satisfied PAST & present customer. Will recommend others. Clean showroom. Friendly salespersons. Will be repeat customer too. Have sent others to the dealership before & will again.

B1ONDE22

5 de nov. de 2015

I was there for 3.5 hours buying a new vehicle with a 2 year old. They made the experience seem like a hour. Great Customer service

TARATOTINO

4 de nov. de 2015

Felt they dropped the ball on Two items and took entirely too long. I will go there for service but can't say I will purchase another car from them.

HALDAR

3 de nov. de 2015

I have serious complain about the Dealership and my overall experience. I would like this matter to be reported to Hyundai Senior Management if possible.My 2016 Elantra was delivered to me in a very unprofessional manner first of all. The original sales person was not present at the time of delivery although he promised he will. I had to run across the store to find my second pair of keys which apparently seemed to have been lost initially. All the accessories in the car package (like the wheel locks) were also not present in the vehicle at the time of delivery and I had fight with them to get these.The worst thing that happened at the time of delivery was that I found my new car paint to be full of spider-web scratches all across it's body. It happened because of the inferior car wash that they did to clean up my car, in spite of me personally requesting them to be careful about it. When I complained, I was told that all cars will eventually have scratches one day and there is nothing they can do about it. I did not want to sign the delivery/hand-over sheet as a result and they said you don't have to. I was simply told that they don't care about it. They teared off the vehicle hand-over signature sheet from the user manual and kept it with them. I guess they are going to fill it up themselves with good remarks which will of course not be true. Also, my original signature will not be there on that piece of paper.Overall, it was a very bad experience for me buying this car from Hyundai and specially this Dealership.

MAGNETIZEDBYLIGHT

31 de oct. de 2015

It was a great experience right from the start. I was greeted immediately. I enjoyed working with every person at the dealership. I didn't have to wait to speak with someone.

TFISHER0

28 de oct. de 2015

FABULOUS in every way!!!!!!!! I will continue to recommend Pearson Midlothian to everyone I know. In fact, one of the women I work MAY be in the market for a car soon and I've been telling her about Pearson. She loves my Accent but will probably need a larger vehicle. Because of my Elantra purchase my brother and his wife both bought Sonata's in 2011.

ANCHOR1029

28 de oct. de 2015

It all started with a recall on our 2006 Sonata that we connected to Pearson and when we needed another car we remembered them. Mr. Walters worked with us thru the whole process and we ended up with a new car.It was a fun and stress less process.

MLS2181

27 de oct. de 2015

Just bought my second car from this dealership. All the staff have always been very friendly. Overall awesome! Love my beautiful, fully loaded, great driving car!!

RLBRANNEN1

20 de oct. de 2015

I walked in, told them what I wanted, was shown to two eligible vehicles, and 2 hours after getting there, drove away in my new car! JUST WHAT I WANTED!

POHITE

18 de oct. de 2015

This is my second Hyundai vehicle. I enjoyed and had good service from the 2010 Hyundai Sonata and now looking forward to good service from the 2016 Hyundai Tucson.

CSTINSON5671

17 de oct. de 2015

Our car was purchased on September 26th and as of 10/17/15 it has actually been in our possession for a little over a week due to the following issues.- A/C blower motor replace- The front brake rotor had to be resurfaced - Loud noise when starting while coldwe went to see about getting a replacement vehicle and were informed that our only option was to trade in our current vehicle for a different one. This would have cost us more money for the same vehicle, secondary to the depreciation of our vehicle.We have purchased vehicles before and have never experienced anything like this before making the first payment. I am truly saddened that this is considered acceptable by Hyundai and its associates

mbasilone

16 de oct. de 2015

Complete crooks. They charged me for a few things that were not even done. And they told me I needed a tire replaced when it just had fix-a-flat settled in it. They never inspected this tire for safety, just scraped the sealant out. On another visit, they said the TPMS needed to be replaced also due to the sealant. It just needed to be wiped off.They tried to tell me that the use of tire sealant caused nearly $300 worth of damage on a $100 tire. The worst part is they don't include a spare tire with their cars, just a can of tire sealant. Upon placing complaints with the dealership, they actually tried to up-sell me a spare tire kit.Every visit is a chance for them to exploit their customers. Don't buy their cars, don't get your cars serviced there. What a nightmare.

MVENABLE2011

10 de oct. de 2015

I would say that my overall experience was very GOOD.My sister will be coming in to see FREDDIE real soon.She was with me when I came back after the test drive and was very impressed.

RASHANNA.COUCH

9 de oct. de 2015

The customer service here is wonderful. Everyone is so nice, helpful, any really concerned about helping me find the right vehicle. My salesperson, Tarronce, was the best!

RSTONE08

8 de oct. de 2015

It was a cold, rainy day when my mom and I went into the Pearson Hyundai showroom. I walk with a cane and I was immediately met at the door by a salesman named Mo (Mohamed.)I visited the dealership to turn in a leased Hyundai Sonata in exchange for a new lease on a new Hyundai Sonata. I challenged Mo with the task of simply swapping keys, no money down, while keeping my monthly payment the same. Well, Mo showed me a new Sonata, which I really liked, and he was able to work a deal whereby I would not have to put any money down, but my monthly payment would go up by just $25, which I accepted. In doing so, Mo managed to eradicate all of my notions about the car-buying exercise. He was the ultimate gentleman to my mom, and he treated her and me with respect and warmth. He braved the torrential downpour to deliver the car to me...complete with mounting my plates. He even let my mom wear his jacket the whole time that we were there. In the end, Mo spent several hours with us and competently answered all of our questions. During our visit, the sales manager came over to visit with us, as well. He showed a genuine interest in us and was pleasant to talk with. For more than thirty years I was in sales and I lived by the motto, "We are not in business to make money. We are in business to make customers." Well, Mo has made a customer, and you can quote me on that.

RAFVARELA

6 de oct. de 2015

No pressure sales. Friendly staff. Love the looks, quality and warranty of my new 2015 Genesis. Will be back to Pearson Hyundai for my next vehicle.

XXSHONDAXX.LW

2 de oct. de 2015

Eric was so great with helping me he got me into a new car that I didn't even think I would be able to have. I would recommend him to anybody that wants a new car

MIKEANDSUE1958

2 de oct. de 2015

Great staff! Very accommodating and helped my husband and I get the perfect Santa Fe for us! We love it! Wonderful service. Love the Santa Fe

TRAVIS.MCCORMACK

30 de sep. de 2015

The employees were very friendly, courteous and helpful. They helped my wife and I find exactly what we were looking for and finished out a great deal on a new car in the same evening we showed up.

UCANTCME1

30 de sep. de 2015

Everybody there was very nice especially our sales person which was better than the experience we had 2 years ago.. And it was clean. Financing was easy. The car was in a clean condition .

GMARTINDALE

30 de sep. de 2015

Pearson's knows how to create a buying experience like no other dealership that I have ever delt with.Moe, the sales rep was polite and gave me many options to look at for my purchase. He was not pushy like many sales reps are. He spend a lot of time with me and was very patient. He was selling the experience of the Hyundia, not just sell a car. Great management staff who also very polite and courtious.

TSCOT2DZ

29 de sep. de 2015

We really appreciated our car buying experience with Tom at Pearson Hyundai. He was friendly, knowledgeable, honest, and respectful. He made the entire process enjoyable and easy. He was extremely patient with us and gave exceptional customer service. We would definitely recommend buying from this location and recommend asking for Tom by name.

LIZNEW6

29 de sep. de 2015

Great experience and great customer service from start to finish. Was offered water right when I walked up and Fred and his team worked tirelessly to make sure I got the exact car I was looking for.

THOMASKR2

25 de sep. de 2015

Was helped promptly, Justin listened to my needs and showed me exactly what I was looking for. Very knowledable, friendly and professional. I love my new car. Couldn't be happier!

R.CHATHAM

22 de sep. de 2015

My Elantra that was traded in for the new Elantra had over 280,000 miles. Enough said on why I came back.Fred Chenault helped me. Besides being very knowledgeable- he was just plain pleasant to do business with. Genuinely concerned with finding the right Hyundai to meet my needs.Samantha Trammell also explained the protective coatings offered. The financial representative also provided valuable insight, as she was very helpful in different pricing structures that fit within our budget.

ASHLEYMILLHAM

22 de sep. de 2015

Overall great experience!! This was our second time using this dealership and we were even more impressed the second time. We will be back again!

OSMOM2

18 de sep. de 2015

I was happy to purchase my Elantra at Pearson. I would definitely purchase there again. Thank you for your hard work and dedication! I love my car!

DONIECE.FLAX

18 de sep. de 2015

This is my second purchase from Pearson Hyundai. I love this dealership and I would highly recommend this dealership to anyone looking to trade or purchase a car. Ask for Eric he is the best!

CVCHAPLIN

17 de sep. de 2015

I had a great experience at Pearson Hyundai. The staff was courteous and worked well as a team. I was in a hurry, so they worked efficiently to complete my purchase. I will return to Pearson Hyundai.

BRITE2MM

17 de sep. de 2015

This was the best and easiest experiences I have had in a long time buying a vehicle. All of the staff were friendly and extremely helpful. I have already recommended my salesman, Freddie to a couple of friends who may be looking at buying a new vehicle. He made me aware of rebates on certain vehicles but listened to what I wanted and found that vehicle for me.

KATELYN.GARMAN

16 de sep. de 2015

Great experience! I am more than satisfied with my car. They worked with me to get the best financing possible. If I had any questions, they were quick to answer.

MONIQUE10201

16 de sep. de 2015

My experience was so great at Pearson Hyundai! I will Def be with you guys for all of my car journeys ! I thank all of you for your help with my amazing 2016 Tucson ! Paul, thanks SO SO much you were great !

AKAKA2002

16 de sep. de 2015

Stop sending surveys. One per deal. Not one per car. 25 five words my butt. If I receive another survey my recommendation of Hyundai will disappear. Hope your happy.

SEARLSMC

15 de sep. de 2015

I have purchased 2 cars from this dealership. All together, my family has purchased 6. Excellent service, every time. Great deals, great service. I have no complaints and will continue coming back! Can't imagine going elsewhere.

BHRIGU21

15 de sep. de 2015

The overall experience was very good. The sales person was very nice and elaborative in his dealing All relevant detail was provide as expected. It was overall Excellent experience overall in sales(specially Mr. Josh). We were there at night, it may be time constrained but had been great if Finance Dept. could have spent more time

KTTOWING

13 de sep. de 2015

Excellent very efficient staff well trained and professional recommend dealership to everyone will defiantly purchase my Hyundai from them for now on wonderful experience thanks

CHAPMANJ48

10 de sep. de 2015

I had a great experience at Pearson. All the staff were very helpful and this is my second car from Pearson and I will recommend them to all my family and friends.

AKAKA2002

10 de sep. de 2015

Told the sales rep what I was looking for and what I wanted. He continued to tell my wife and myself about their product while thinking about his inventory. Next thing we were testing driving cars matching our requirements. "No will this do?" attitude. Cars found. Best deal right up front. Note 1: Asked for spare tire package. No problem, deal includes. Note 2: Wife decides that initial car color wasn't to her liking. They find another car that makes her happy without a problem. Well Done.

VAKENDOT

9 de sep. de 2015

We have purchased multiple vehicles here, and have been satisfied with vehicles, sales and service. We have additionally referred several friends who also have purchased multiple vehicles here.

GEOSCALZO

8 de sep. de 2015

We like to thank the management staff and the sales consultant for their help and guidance through out our purchase experience. we love you guys.!!!

SHRIKANTMANDGE

7 de sep. de 2015

My overall experience on buying the elantra was good , I got the car which was in my budget and the staff was friendly and quick.

CSOOKINS1

7 de sep. de 2015

This was my first time purchasing a car and Lindy and Scott made this process so welcoming, smooth, and exciting. Not only that, but the customer service was wonderful and I felt in a very warm and comfortable environment. I love my vehicle and am so happy I chose to purchase my first car from Hyundai Pearson in Midlothian!

VALENCIA.MOORE1

6 de sep. de 2015

The Pearson Team was great! Experienced, courteous, and extremely professional. I have often dreaded going through the process of buying a new vehicle, but this team turned it around for me. I told them what I wanted, explained my circumstances and walked out of the dealership within 3 hours from start to finish in my new vehicle! In my past experience it has taken 5-8 hours to complete the process. Tarronce Walters and the Finance team did a magnificent job for me and I LOVE my new vehicle! Thanks Pearson!!!

TAVERBEKE

3 de sep. de 2015

Everyone we dealt with was very friendly and accommodating. They were respectful of my indecision as to the model and color I wanted and worked hard to financially meet my needs.

XAVIUSGAINES93

2 de sep. de 2015

I would definitely recommend this dealership, The salesperson I worked with (Justin) was professional , friendly, and straightforward . Had excellent customer service. Anybody looking to purchase a new car ; i highly recommend trying here first.

CAROLINET56

1 de sep. de 2015

Great Experience, Great car , Great Salesperson, Kevin!! I was treated fairly and got just the right amount of attention and information I needed. There was no pressure, everyone at Pearson made me feel comfortable, from Kevin to the manager to the finance person. I love my Tucson!!!

ZOINLAWS

29 de ago. de 2015

The was a very good experience I wouldn't change a thing. I got a great price and a great car, I will be recommending to friends and family

CINDYBOONE65

28 de ago. de 2015

Very nice and not overbearing. Worked to get what I wanted within my price range. Very friendly and informative personnel. I was treated well and with respect.

SUSAN.WARTHAN

28 de ago. de 2015

My experience and salesman was great. He was very knowledgeable and courteous. I would recommend Pearson Hyundai to anyone looking to purchase a new or used vehicle.

SFGSTACK

28 de ago. de 2015

Great service from one end to the other throughout the dealership. Friendly and professional staff and streamline processes. My car buying experience was simple and straightforward.

BRENNANK

27 de ago. de 2015

Freddie was very helpful and knowledgable when helping narrow down what type of cAr to get. I would recommend someone to go to him if they needed a new car.

S_AUDITORE

27 de ago. de 2015

Went in to get the car I wanted, and was greeted with great service. Eric, my sales rep, was excellent. When it's time for my next car (hopefully many years from now), I will come back to Pearson.

HIPOINTHIKE

25 de ago. de 2015

It was great doing business you. I do look forward in the future to return to your dealership. All has been said. I have a person that will be visiting your dealership soon.

TITANS761

24 de ago. de 2015

This is my first new car purchase and I will definitely use them again when I am ready to trade in or buy another new car.

RAJESH7398

19 de ago. de 2015

Wonderful experience at Pearson Hyundai, The team were patient and worked with me and were able to give me exactly the car I wanted with an amazing deal! Torrance Walters was the salesman I worked with, super nice guy and he made the experience as easy and as stress-free as possible! Would definitely recommend Pearson (Walters) to anyone looking to buy a Hyundai!

EVANOPEL

16 de ago. de 2015

Great Experience. Transaction was done in good time and learned a lot about my vehicle. My Salesmen was Josh Blizzard seems to know a lot about the vehicle and was Proffesional.

ZAMOSTNYVT

14 de ago. de 2015

Really enjoyed my experience and would go back! Friendly customer service and great prices. I walked away from Pearson feeling confident that I was in a great car for a great deal.

JENNIFER.ZIPPLER

12 de ago. de 2015

Good experience. Justin worked hard to get the monthly payment I wanted. Angela was very nice, caring, and thorough. She explained everything very well and was very patient.

MCF409

11 de ago. de 2015

would go back for another had a Hyundai since the first came out every good car and 10 year 100,000 bumper to bumper is the best warranty that i had

SANDERSCM2

6 de ago. de 2015

This was a great car buying experience. The entire staff was friendly and knowledgeable. My parents will be looking for a car in the near future--and Pearson will be at the top of their list.

DCJC88

5 de ago. de 2015

The salesman, Justin, did a great job of answering all our questions. He was very knowledgeable about the vehicle we purchased This is the second vehicle my wife and I have purchased from this dealership. Each time we had a very good experience with the purchase.

LYNNKENDRICK12466

4 de ago. de 2015

My salesperson, Paul Rogan, was very knowledgeable and professional. The entire staff was very easy to work with, and made me feel right at home. I would recommend them to anyone.

CWESTY04

3 de ago. de 2015

All staff was friendly and helpful. I would have liked a better explanation of the features available to me such as Bluetooth and shown the features on the car that I actually purchased. It would be great if I could get Bluetooth but imagine it is too late.

YMELUV

2 de ago. de 2015

no pressure and salesman was very experienced and friendly. Financial manager was top notch and quick with getting paperwork completed. It was really impressive that the financial service was tied directly to my bank.

DKING2722

30 de jul. de 2015

Pearson Hyundai is by far the best dealership I have ever dealt with. This is my 3rd vehicle purchase from them. The staff is always friendly and helpful which makes it a very pleasant and stress free experience. I will continue to use this dealership in future for as long as they are able to meet my car buying needs.

MITCHELLSORIGINALS

30 de jul. de 2015

the dealership is very friendly and courteous. Enjoyed doing business with and will return. Had the vehicle i wanted and the price was just right. Sales person Eric was pleasure to work with.

MYPET981

29 de jul. de 2015

I WOULD REFER ALL MY FRIENDS HERE, I BYPASSED GATEWAY TO GO HERE, AS I WAS VERY DISSATISFIED WITH MY LAST PURCHASE THRU THEM.GO PEARSON GO!!

LMCARTY2003

28 de jul. de 2015

I found everyone at Pearson to be very professional, friendly, courteous and willing to listen. I did not ever feel forced to buy. When I told my salesperson that I wanted to sell my vehicle back to the dealer I bought it from and that I wanted to work out my own financing with my credit union, he was very supportive. His boss even offered if I changed my mind, that they would match the offer on my vehicle and would handle the financing if I decided to do that instead. I felt they were both very supportive of my plans and made me feel comfortable I could do it either way. I am very happy with my purchase and love my Sonata Limited.

LISA.BAUMBACH52

27 de jul. de 2015

Eric was by far the best salesman that I've worked with in a while! Will definitely return to Pearson Hyundai for all of vehicles and will definitely tell all of my friends about Eric and his great customer service!

G.TETTERTON

25 de jul. de 2015

Eric was the best salesman that I ever worked with...He Got me in the right car at the right price! Definitely will recommend!! Come see Eric if you want a car!

DAVIDCARRIE50

23 de jul. de 2015

Great experience. I bought one car and leased one. First time ever to lease a vehicle. First time Hyundai buyer. Looking forward to working with Hyundai again.

EARLTYLER0000

22 de jul. de 2015

everything went very well and I would definitely come back again Freddy did a great jobI am going to tell all my friends coworkers and neighbors go buy a Hyundai at Pearson Hyundai

SERVICES

16 de jul. de 2015

I hate shopping but this shopping experience was painless and everyone was helpful and friendly. I think they could work to improve explaining the feature of the vehicles to potential customers or to customers.

COREYJANECKY

14 de jul. de 2015

Great experience and I love my car. Sales team where all well mannered and understanding. They sent a great amount of time with me and i did not feel rushed or pressured to buy! Great sales team!

KLBERTRA

8 de jul. de 2015

I was greeted with an enormous amount of respect and kindness. No other words can describe this elder gentleman's performance. He was professional and right on top of what was unclear to me. This was very comforting to me and it helped ease the tension that I had when I first walked in. He was not pushy and did not carry a "oh well I can't help you with what you want." He was patient and listened to my every word. If it were not for him, I probably would have walked out the door.

RFURR

7 de jul. de 2015

NO BS SALES PRESSURE. I GAVE THEM WHAT I NEEDED AND MY "WISH LIST" AND GOT EXACTLY EVERYTHING THAT I ASKED FOR AT THE PRICE POINT I NEEDED TO FIT MY BUDGET

BOBANDMARYCRAWFORD

6 de jul. de 2015

Our sales person Freddie Strowbridge was great to work with on our new car purchase. Angela Willoughby made the paperwork easy and was a true professional.

MADDOX0241

3 de jul. de 2015

We have always had a great experience purchasing our Hyundais. We have bought 3 new ones over the years from Pearson and have been very pleased with the process.

Macley

22 de may. de 2015

Why post an Add with no Photos good Business starts online

susan

3 de mar. de 2015

Stay away once you buy a car you have to deal with a rude service department. They make appointments then keep you there for hours with no update just to have 2 tires put on.

jaderaimo

11 de ene. de 2015

Purchased a brand new 2014 Santa fe Sport in April 2014 but got more than just a vehicle. A week and half after purchasing the vehicle we found a dead mouse in part of the body that has to be removed when installing the custom Santa fe side steps. We initially couldn't see how the mouse got in. Then 3 weeks later, I had found a hole in the insulation when opening the driver side door. That was how the mouse had gotten in, I called my sales person and arrangements were made to fix it. Let me move to the horrible facts in why I am giving Pearson Hyundai a negative review, call it coincidence or whatever you want but in hindsight my son had remained sick month after month of owning the Santa fe. I had parked under a tree one day and my husband decided to check my engine air filter to make sure it didn't get clogged due to the tree debris, to find half of my engine air filter missing. This find came after owning the Santa fe for 5 months, in which the dealership had 3 opportunities to catch this and did not. The service department checked off that they had checked the air filter but the appearance of the air filter compartment showed otherwise, debris was caked into the top. Please keep in mind, the mouse that was found dead was removed a week and a half after buying the vehicle. So, there would be no reason for half the filter to be missing in the engine and worst of all the air cabin compartment and filter were full of debris, mouse urine, and mouse feces. So, again I called the dealer and asked for new filters, in which my husband installed. I would not let the service department touch the car due to the obvious neglect. Took my son to the allergist and the doctor said that his concurrent illness was definitely related to the inhalation of mouse urine and feces for 5 months. The doctor also said that he could not go back into the vehicle and no matter how much the dealership said that they could clean out the a/c duct system they could never get rid of all the particles throughout the vehicle. Due to the doctors strong recommendation we asked Pearson Hyundai for a new vehicle and they would not work with us. My son's well-being is my priority but I want to mention that during the time my son was sick I too developed bronchitis and had a miscarriage. Again, I do realized my situation may be coincidence but my son's health was not, his persistent illness began after getting the vehicle and stopped after getting rid of it. Prior to purchasing the vehicle it had been parked in a field. When we had purchased the vehicle we thought the new leather smell was a bit intense but coming to find out what we were smelling was mouse urine. One last thing I would like to mention is that we live in a rural area plus the vehicle was garage parked. Yet, Pearson Hyundai refused to work with us because we can't prove that it was their fault. So, we not only had to look elsewhere to get rid of the vehicle but we had to pay to get out of it. Worse experience ever! We notified Hyundai Corp and they gave us the impression that Pearson Hyundai would work us in getting a new uncontaminated vehicle that would not affect my family's health but Pearson Hyundai would not give us a new vehicle even with doctors strong recommendation. I can't believe Hyundai would want this kind of representation.

Victoria

2 de ene. de 2015

Joshua Blizzard was great! Pearson didn't have a car we wanted but we would have loved to buy a car from Joshua! Very friendly and willing to help!

Disgusted Customer

19 de jun. de 2014

I'm usually easy to get along with but this was hands down absolutely THE most horrible experience with a sale I've ever encountered. Dealership was completely unprofessional and shockingly dishonest. My advice is to do what I did after they got my money the first time.....buy from somewhere else!

Charlie

24 de abr. de 2014

Just bought our Hyundai Veloser Terbo from Pearson. Experience was great and we got the vehicle and deal that we wanted. Marty Parece was our salesman for the car. He was very professional and an excellent listener. He made the whole process a very positive and pleasant experience. This is one the best dealerships I have had the pleasure to deal with, both in sales and service.

TMoore

13 de ene. de 2014

Purchased 2013 Elantra Limited. Derrick was great in getting us in this car for a price we felt comfortable with. Pearson had a large selection of vehicles on their lot.

Ken

26 de nov. de 2013

I bought a 2014 Santa Fe today with all the arrangements having been made over the internet. Good price and a very nice transaction on a great car that is just becoming available.

Margaret Raskind

24 de nov. de 2013

Just bought our 2nd Hyundai Elantra from Pearson. Both experiences were great and we walked away with the vehicles and deals that we wanted. Marty Parece was the salesman for our most recent car. He was very professional and an excellent listener. As someone who hates going thru the process, he made it a very positive and pleasant experience. This is the best dealership I have ever dealt with both in sales and service.

SG55

13 de nov. de 2013

Bought four cars at Pearson and found both sales and service excellent every time! Have to wonder about the other reviews because other customers I chatted with all love Pearson, even the people who bought at other Hyundai dealers have switched . The waiting room with TV, up to date magazines, TV, free refreshments, and Wi-Fi !very nice, clean and roomy too......Although I like to look at the new models too. Sales staff is well trained

craigj448

31 de oct. de 2013

Pearson Hyundai on Midlothian Turnpike in Richmond VA never fails to provide excellent service. We have purchased four vehicles to date and have found during the process the sales team is not only well trained but goes out of their way to meet our needs. Service visits have been easy to schedule, on time and again the staff is very well trained and polite. We have never had a problem and love Hyundai cars...Hyundai improves the automobiles . A very important factor in our staying with Hyundai is the the very high safety ratings and the best warranty anywhere!

Bill Gromett

21 de ago. de 2013

This is my second time buying an Elantra from Pearson. Got a great deal, and Marty was very helpful with all my needs. Very informative . I took my first Hyundai to Pearson for service and they were great, so I will take my new one there. I plan on keeping this car for awhile, but when I am ready for a trade, I'm heading to Pearson ! Great dealer !!!

amyb

15 de ago. de 2013

I normally HATE the process of buying a car, but when I talked and dealt with Marty he made the experience so wonderful. I never felt pressured or like I was just being told what they wanted to me to hear. I will never go anywhere else when purchasing in the future and I recommend anyone looking to go here first!

Ralph & Phyllis G.

12 de ago. de 2013

As I was saying....The showroom is second only to the Annual Car Show at the Greater Richmond Convention Center. I haven't seen every showroom in the Richmond area but you'll get my point when you visit. Thanks Guys!

amyrebecca

2 de ago. de 2013

I hate the thought of going to a car dealership but after going to Pearson, I will never go anywhere else. There was no pressure, I felt my salesman was very honest and not trying to just tell me anything to have me buy a car, he valued my time and made sure I was in and out. I will not be going anywhere else and recommend anyone looking for a new or used car to go thru Pearson

amyb

2 de ago. de 2013

The thought of having to go to a car dealership is not something I enjoy doing or look forward to. Going to Pearson was a by far the easiest time I have ever had at a dealership. I didn't feel pressure, I felt they were very honest and they valued my time and made sure I was in and out as quickly as possible.

Kishkish2u

16 de jul. de 2013

Great car buying experience!! No hassle and have a great deal on my trade. Will def visit again!!!!!!

Shelby Ray

24 de may. de 2013

i brought my daughters car in for and oil change and get the switch fixed that was on a recall Anyway a tire had to be replaced as well The problem i have is that the tire was 95.00 which i think is really a high price to pay for one tire in all i spent about 150.00 for and oil change and tire rotation which i had a coupon for and the tire I am not quite sure why Pearson is not giving the customer free oil changes with the purchasce of a new vehicle like Priority does for it customers Therefore i cannot give you a good review on pricing of things in your shop

Mike McKittrick, owner of Mike's Mobile Marine

14 de abr. de 2013

From the minute I walked into the building I was met by very personal and nice people. I did not feel pressured or like I was even in a car dealership. The selection of cars was huge. My salesman, Gregg Dobb, was very knowledgeable and helped me from start to finish. I would recomend him to anyone who is interested in getting a new vehicle. I am also very plesed with how the car handles, its looks, and my overall feeling of being safe when I am behind the wheel. Many thanks to Gregg Dobb and everyone else who made purchasing my new Hyundai hassle and pressure free.

Michael M.

11 de mar. de 2013

I had been to several dealers before finding Marty at Pearson! I couldn't be more satisfied with how he was willing to work with me in making sure I got the vehicle I wanted with the price range I needed. If you are ever in the market for a new or used vehicle stop by Pearson and ask for Marty Parece. He's a straight shooter no nonsense kind of guy, much better than the typical car saleman you would encounter anywhere else. You will not leave disappointed!

shannonsincere

1 de mar. de 2013

I have been a customer of Pearson for a number of years. I have had all of my Hyundai's serviced at their location and I have been very satisfied with them. Recently I made an inquiry online which was immediately followed up by email and a phone call. Once at the Pearson, I was immediately greeted and helped with my request, I was given options that would best work with my budget. Prior to this, in 2010 I purchased a 2010 Elantra Touring. I was able to trade that vehicle for a 2013 Elantra. I was very satisfied with the customer service and sales at Pearson. I came in with financing from another source; however, Marty Parece worked to get me a better deal through Hyundai, and I was able to get me the payment that I wanted. They were able to get me in and out in a short amount of time and Aaron Mason the finance manager was also very helpful and answered the questions that I had about that process.

Vlad Mitov

27 de feb. de 2013

I bought my Hyundai Sonata 2007 in a different dealership, but I used to bring it to Pearson's on Midlothian Turnpike all the time for all check ups. After some discussion with my wife, we've decided to get into a new vehicle, and we chose Sonata again. Mr. Dobb was kind and patient enough to lead us through the whole process, and after not too long, we were the owners of a brand new 2013 Sonata. Kudos to Mr. Dobb and his team! We will come back for regular check ups, and possibly purchasing other vehicles in the future.

PilgrimNprogress

28 de dic. de 2012

I have purchased several cars over the years & this was the best ever. We agreed on a vehicle & price without the usual back & forth between sales manager & sales man. I was offered top dollar on my trade. When it was discovered that the car we agreed on was already sold, I was offered an upgrade at the same price.Too bad this website isn't functioning properly. I tried to select "Excellent" but the only choice it will hold is "Not Applicable)

yrobinson

5 de oct. de 2012

I bought a 2012 Elantra in Feb 2012 from Pearson Hyundai. The sales person failed to inform me that the car does not come with a spare tire or jack. I had to learn the hard way. What should have been a 15 min tire change turned into a 4 hour nightmare. If the sales person had informed me at the time of purchase that there was no spare/jack, I would NOT have purchased the vehicle. Hyundai roadside assistance towed my car to Pearson Hyundai because the tire could not be repaired. When the service dept called me they advised that to get the same type of tire I would have to wait 1 day because they did not have it in stock. They offered me their inhouse tire at a cost of $129 for the tire and to have them put it on. I complained to the sales manager and he said he would try to get the the tire changing kit that Hyundai offers at manufacturers cost. Two days later I get a email stating that the kit sells for $289 and he could sell it to me for $199. From speaking to other sales people while waiting to talk to the sales manager they quoted a price of $250 for the kit. I feel deceieved by Pearson Hyundai .. I will never purchase from them again.

Henry Simmons

4 de oct. de 2012

I went to this dealer with less than perfect credit. I met internet sales manger, Aaron Mason, Mr. Mason listened and looked at my situation, and instead off doing what all of the major car dealers do, tell you to come back in a year with a lot of cash, or we can not do anything for you at this time. Instead, Mr. Mason looked me square in the eye, and told me, he would do everything in his power to put me ina brand new car with no money down. Now I will be honest, I already owned a 2010 hyundai sonata and I only owed just about what the car was worth. I met Mr. Aaron on Sunday September 30, 2012. Wednesday October 3,2012 I was signing papers on a brand new loaded, not base, 2013 model hyundai elantra, with no money down, and financed through hyundai motor finance company. I am not a payed spokes person, if anyone thinks I am not telling the truth, please stop by the dealership and see for your self. Ask for Aaron Mason and mention this review, my last name is Simmons. He will remember. again I am not a paid spokes person, just a regular customer that was treated fairly, by a major car dealer.

vatrucker

1 de oct. de 2012

they lost our paperwork for gap refund duebacktous

rogerandrudy

26 de feb. de 2012

The experience of buying a new Santa Fe at this dealership was the best car buying experience ever!My daughter and I were shopping for a new car for her and it has been my experience that car salesmen don't always take women car shoppers seriously. Here we were treated with respect and got a fair price for the vehicle. We shopped other dealerships before buying at this one. Our salesman went above and beyond our expectations by thoroughly going over every square inch of the car inside and out with us. He was patient and kind and answered all our questions with respect. He left us his cell number if ever we had any questions about anything on the vehicle. The new Santa Fe is just awesome in every way. So, if you want a delightful car buying experience, go see Skip at Pearson Hyundai and you will come away fully satisfied.

angrycustomer1988

12 de ene. de 2012

I would NOT recommend this dealership AT ALL! The sales person has no knowledge on the Hyundai cars whatsoever. I needed a car that day because my old car broke down and I have a full time job. The price they quoted me is so much higher than the market price. Unfortunately, the West Broad Hyundai does not have the car I want at that time so I had to experience the horrible service from Pearson. They failed to inform me that the car does not come with a spare and then I emailed the manager to complain about the service. NEVER heard back from them. Emailed them twice already. They don't even have the decency to email me back. PLEASE AVOID THIS DEALERSHIP!!!!!

fact finder

21 de nov. de 2011

i received the price i negotiated over phone however the internet personnel is lacking about getting back to you.i have requested a checklist form for the certification of this vehicle and i still havnt received it,it has been over a month and i was told when purchasing car they would send it to me

Jocan73

8 de nov. de 2011

George was short, impatient & over extended. They needed more service advisors for the volume they were doing. George did not take the time to explain services or issues with my car. Poor, poor experince

hobnobsmausi

30 de ago. de 2011

I have had the worst experience with their service department. Bought 2 new tires, balance and alignment. The inflation in the 4 tires went from 22 to almost 50 psi!!! Thank goodness for the warning light on the dashboard or I would never have known how under inflated one tire was or how over inflated the other 3 were. When I returned to have them check they told me they had not done the alignment because it required a part (shim? the guy said) but if I hadn't returned on my own, they would have never told me.... When I came back they noted one rim on the front (both new tires to the front) was a little bent so they put it AND THE NEW TIRE on the rear. SO NOW, I HAVE ONE NEW TIRE ON THE LEFT REAR AND ONE ON THE FRONT RIGHT! It's idiotic. My mother knows that you cannot do that. Previously they had not filled the radiator properly after a flush, but the service guy was so nice and apologized that I thought it was a fluke. Now having been there 2x for the alignment and it's still not correct, I have no faith in them. Unless you like following behind someone you have paid to do a job, I suggest you go ANYWHERE ELSE!