AW

26 de sep. de 2016

Was shopping for a used car, but bought new!! Dealer made it easy to purchase and finance!

R Englen

16 de sep. de 2016

This is the 3rd Kia I bought from Mark Dahl at Peoria Kia. I live about 60 miles each way from Peoria Kia but I appreciate their service and the way Mark takes care of me. I feel he is honest and trustworthy and that is why I drive 120 miles to Peoria Kia and Mark Dahl. Huge kudos to Nate in financing for going above and beyond to get me the best deal. What is ironic is Nate lives near me and he transferred to Peoria Kia recently. I guess that says a great deal about this dealership!

Jennifer

31 de ago. de 2016

I brought my 2014 Kia Optima in for recall work (on appointment) at 8:59 August 31, 2016 (was suppose to be there at 9) Jamie said it would be an hour maybe an hour and a half max. An hour and fourty-five minutes later I ask their receptionist how much longer. She grabs my advisor Jamie and he says that the car in front of mine was having lots of trouble but don't worry mine is in the shop being worked on now.... I said you're lying, he looked at me astonished as if he had brought the car back to service himself and said no I'm not its in the shop now, the vehicle in front of yours was having lots of trouble. I pointed at my car and said it hasn't moved since I brought it in at 9! It was still sitting in line to be worked on. He flipped around and briskley walked out side, ran to my optima, brought it around to the front came back in and said it would take 20 more minutes... 38 minutes later I got my car. I was going to see about adding some equipment like the larger touch screen radio, remote start and a back up camera (mine is just an LX) but nope. With them blatenly lying to my face at the first experience I can say I will be taking my business elsewhere. It started off great, good coffee and doughnuts with very friendly service but when it all came down to it, just lies. They weren't even good lies though.... You fools the whole show room is glass!

Jeb Earl

28 de ago. de 2016

John the manager with Kia Peoria has earned my business 100%. He went beyond to get our extras in both my and my wife's car deals. He did what he said he would do and came through! It's been a pleasure doing business with Peoria Kia!

Randy Wade

14 de ago. de 2016

All was good, except they did not pay off the car all the way!!!!!!. I still owe a last payment that they did not include in the payoff . NOW I am going to return the soul and get my old one back if they do not pay off the old car. Yvonne Wade

Christina

24 de jul. de 2016

I just went into Peoria Kia yesterday, and bought my 3rd Kia Soul from them. Dominic couldn't have made it any easier to get into a brand new one right away. I phoned him the day before to let him know exactly what I wanted, color, etc. And when I got there the next day it was in front waiting for me. Peoria Kia is fabulous to work with and won't let you down.

DEBRA BARNES

6 de jul. de 2016

Excellent Customer service, with low minimum waiting time. They kept me informed about my vehicle, and made sure I was satisfied before I drove off the lot.

HANSENGIRLS2

28 de abr. de 2016

YESTERDAY'S VISIT WAS EXCEPTIONAL, THE CHANGES THEY HAVE MADE ARE AWESOME. WAS NOT HASSLED TO BUY A NEW CAR OR DO A SURVEY. BROUGHT MY CAR IN FOR AN OIL CHANGE AND UPON STARTING MY 2015 OPTIMA IT WAS A NO GO, GOT A NEIGHBOR TO JUMP IT AND DROVE RIGHT THEIR THEY HAD EVERY THING DONE WITHIN AN HOUR AND HALF. THEY EARNED THIS 5 STAR KUDOS TO YOUR DEALERSHIP.

Vickie

14 de abr. de 2016

Wyckter (sp) was a wealth of information and very knowledgeable on his product. I have had many bad experiences with car/motorcycle dealers so going into this I had my guard up and told him so up front. He ignored me, proceeded to enlighten me on his product, and treated me like I knew what I was doing instead of and ignorant woman. Thank your Wyckter I will recommend you in the future,Wyckter (sp) was a wealth of information and very knowledgeable on his product. I have had many bad experiences with car/motorcycle dealers so going into this I had my guard up and told him so up front. He ignored me, proceeded to enlighten me on his product, and treated me like I knew what I was doing instead of and ignorant woman. Thank your Wyckter I will recommend you in the future,Wyckter (sp) was a wealth of information and very knowledgeable on his product. I have had many bad experiences with car/motorcycle dealers so going into this I had my guard up and told him so up front. He ignored me, proceeded to enlighten me on his product, and treated me like I knew what I was doing instead of and ignorant woman. Thank your Wyckter I will recommend you in the future

Raymond

13 de abr. de 2016

One of the most pleasant memories of purchasing a car at Peoria Kia is that of being treating with kindness. Even the negotiations were comfortable and calm and felt like a team effort to arrive at the best price for all parties.

nmrahimzadeh

2 de abr. de 2016

I WENT IN WITH NO HOPES OF COMING OUT WITH A NEW CAR, I HAD A DODGE CALIBER THAT WAS ABOUT 8 THOUSAND DOLLARS UPSIDE DOWN. I WORKED WITH VIKTOR AND LARRY (SALES MANAGER) AND WOW IS ALL I CAN SAY I WALKED ONTO THE LOT VIKTOR GREETED ME FIRST THING HE SAID WAS "LETS MAKE SURE YOU LOVE THE CAR LETS GO FOR A DRIVE" EVERYWHERE I WENT THEY KEPT SAYING, OH RUN YOUR CREDIT, WE CANNOT GET YOU APPROVED ETC ETC. SO I TOOK THE WHITE 2016 KIA SOUL ON A DRIVE AND I LOVED THE WAY IT DROVE SO THEN WE PROCEEDED TO DO A TRADE EVALUATION ANDTHE NUMBERS. RIGHT OFF THE BAT LARRY THE SALES MANAGER GAVE ME "DOUBLE" OF WHAT OTHER DEALERSHIPS WERE GIVING ME FOR MY CAR, THEN HE DISCOUTNED HIS CAR EVEN MORE TO MAKE SURE I GET TO WHERE I WANTED TO BE! HE DIDNT BS ME AROUDN AND GIVE ME FALSE PROMISES EVEN THOUGH MINE AND MY WIFES CREDITS ARE NOT A+++ CREDIT SCORES THEY DROPPED MY INTEREST RATE 14 PERCENT!!!!!!!!!!!!! I WOULD 100% RECOMMEND THIS DEALERSHIP AND I HAVE TOLD OTHER PEOPLE ABOUT THIS DEALERSHIPVIKTOR AND LARRY ARE THE MAN!

Karpurkia

21 de mar. de 2016

Woke up this morning to get my third automotive repair in three months! Decided to get a new car instead! I remembered that Peoria Kia had been sending me emails and ecards for my birthday for quite awhile (and this without buying from them ever before!) and figured I'd give them a try. Talk about customer service! I emailed Larry the internet sales manager, and he emailed me back to come on in. I arrived at Peoria Kia at 1pm, rode off in my new Soul at 305pm! No BS, No hassles, took my trade in (running rough and needing repair) paid off my loan with my bank (who wouldn't give me a new car loan) and we test drove the one I liked, and Larry made it all happen! No more breakdowns, repairs, etc. I would highly recommend this dealership (and especially Larry) to anyone thinking of buying a new car, even if you have less than stellar credit! (as I do!) Look forward to servicing my car at Peoria KIA!

dan5982

11 de feb. de 2016

I bought a new Kia Soul at the start of the new year. I had a terrible experience with Camelback Kia, and after reading online reviews I went to Peoria and met with Larry DeNinis, and drove away that day. He was patient, well informed, and worked with me to get the financing right for my budget. No games, no unnecessary waiting, all business.

Virginia

19 de dic. de 2015

This was the least stressful buying experience EVER! The staff were all very knowledgeable, personable and friendly. I got a great deal and will be passing the word on to friends.

lovemysedona

10 de nov. de 2015

I was looking for something bigger for my increasing family and I found a Kia Sedona on the website. When I called it was exactly what I was looking for at the right price! I dealt with John the internet salesman and he was very professional. He wasn't pushy at all and I didn't feel pressured. Now we have an awesome new Kia Sedona and my family and I couldn't be happier!

Bernie B

28 de oct. de 2015

At last I found a sales person (Maryann) to be honest, knowledgeable, and courteous.She explained and answered all may questions and helped me make the right decision onmy purchase. Maryann G. is the one to see if you are in the market for a new or used vehicle.

Morgans555

24 de oct. de 2015

I Bought a car from Michael Meinert Yesterday and he did a great job. I have never had such a great experience at a dealership. Everyone there was nice and helpful. I will tell all friends about Peoria kia. Thanks guys!

Guido2

24 de oct. de 2015

Larry made it quick and easy straight forward no gimmicks all pricing is up front. Looking for a new kia Larry's your go to guy

Morgans5555

23 de oct. de 2015

I Bought a car from Michael Meinert Yesterday and he did a great job. I have never had such a great experience at a dealership. Everyone there was nice and helpful. I will tell all friends about Peoria kia. Thanks guys!

optimaturbo

22 de oct. de 2015

I am not the type of person to write reviews but, last week i bought a 2015 KIA Optima SX from Peoria KIA. My salesman John was awesome, Very upfront and honest, and I felt like i got the best deal possible. My wife is going to need a car in the next year, and we will for sure be buying it from John. I will definitely recommend this place to my friends and family.

lindaslovelies

21 de oct. de 2015

I purchase a 2015 Sorrento from this dealership and it's my dream car! John was upfront and honest and I got the best deal in the valley!!

carhappy girl

21 de oct. de 2015

Purchased a new Optima from John, had a great experience. Will send all my friends and family to Peoria Kia. Thank you so much I love my car.

disgrunted customer

11 de sep. de 2015

I don't like to report or wasting time for some thing I suffered, but this report may help to prevent further damage to unsuspecting customers who may want to do business with Peoria Kia service department. On September 8th 2015, I brought in my 2008 Kia Sedona for them to diagnose the engine cooling fans problem which cause the engine to heat up. I had trusted them totally to fix my Kia Sedona, I had believed that because they are selling Kia cars. Soon afterward, they told me that my van has a big problem, the electrical wires got so hot that it melted away and damaged the fan controller, which caused the engine overheat. It will cost $ 1,200.00 for the total repair. I then asked them ( Steve, the service adviser, is a nice gentleman, he only listened to the evil mechanic's faked report ) if they had a copy of the diagnostic printout which shows the problem in details by the computer scan. They told me they don't have it....I knew then that they are lying, so I brought it home for my cousin to check it out, he found out the real problem, it is the ECT sensor ( engine cooling temperature sensor ) failed to send the signal to the fans. There was no melted wires found, the fan controller still good. We then bought the temperature sensor for 25 bucks, replaced it. Soon after, my mini van works again for 25 bucks.Warning: Stay away from this dealership at all cost or face unscrupulous rip offs.

Jim

26 de jun. de 2015

I got on the Peoria KIA Internet site to check out the 2016 KIA Sorento. Of course a pop-up chat window came up immediately and the person on the other end asked if they could help me. When I chatted that I was looking to lease a KIA Sorento, he asked for my name, address, email address and phone number and said that someone would contact me by phone. A guy by the name of Larry called me and showed me a picture of a light colored Sorento (my preference) and asked me when I could come in to talk about the lease. I told him that I would be in the next evening (Friday) or on Saturday afternoon. He asked if I had a trade-in and I told him that we had a 2003 KIA Sedona van. He asked how many miles were on the car and if it was in good condition. I told him that it ran like a charm but it had 186,000 on it. He said "Great. That will be more than enough to cover the down payment". He told me that the monthly payment would be between $219 and $239 for a three year lease with 12,000 miles a year. My wife and I went there tonight and Larry was not there. Some other salesman (who is not even listed in the employee list below) let us take a test drive and then we went into the dealership to complete the paperwork. After filling out the credit application and getting credit score information, he left us and went up to the counter to talk with another employee. He came back about 10 minutes later and said that he could only give us $1,000 for the trade-in and the monthly payments (including tax, registration, etc.) would be $328.00. He said the monthly payment was higher than what "Larry" had said over the phone was because he didn't include the tax, licence and registration and that we had test driven an "LX" model and Larry was quoting the "L" model. The only difference to the basic package of the "L" and "LX" models was the back-up camera and an "e" service in the radio/CD area. We told him that we didn't really need the "e" service or the back-up camera so he went back up to the counter and talked with the same employee. When he came back he had the exact same piece of paper with him that said the monthly payment would be $328 and the down payment would be $2,499. When I accused them of a "bait and switch" about the down payment and the difference in the monthly payment, he said that he couldn't speak for Larry and that Larry should not have quoted me a monthly payment. I'm upset about the difference in the monthly payment but even more upset that "Larry" would say that our 2003 Sedona would be "MORE THAN ENOUGH TO COVER THE DOWN PAYMENT". No wonder car dealerships that lack honesty and integrity hurt the reputations of all car dealerships.

Marilyn

4 de mar. de 2015

Richard took time is listen to all my questions and answered everyone of them. My visit didn't take long at all.

Colleen

3 de mar. de 2015

Waiting room was comfortable and had wifi. In addition, the recall repair and oil change was done pretty quick and the service advisor explained everything that was performed in great detail.

Jovan

28 de feb. de 2015

Viktor was a wonderful salesman and listened to our wants and concerns and found what we needed. He stayed in touch while I shopped other dealerships and was patient. The finance guys were not aggressive and great to work with. They did all they could to work with us and were forth coming with the numbers and open to showing us the computer screen. There was no bullying, no scams and no games.

Alejo

26 de feb. de 2015

All prices were quoted upfront and the actual price was less than the estimate. Everything was done in a timely fashion and to our satisfaction.

Kathryn

25 de feb. de 2015

The service consultant, Daniel Dohm, was extremely courteous, very friendly and handled our claim promptly. We were in and out, without hassel, and on our way within ten minutes.

Alicia

23 de feb. de 2015

Quick and Easy, considerate of my time. Because it was taking longer then promised, the dealership comped my oil change.

April

22 de feb. de 2015

The whole experience was pleasant as always. Everyone is always positive and happy to help! I will always return to this location for my cars needs.

Melanie

18 de feb. de 2015

The entire staff did an outstanding job taking care of me through the entire process of buying my new Kia. As a first time buyer I wasn't completely aware of the process, but they walked me through everything step by step. Taylor was especially helpful and went out of his way to help me ever chance that he could. Couldn't have asked for a better sales guy! Michael and Brett were also fantastic.

Francis

18 de feb. de 2015

Everyone was very nice and helpful. The wait was an hour and a half, but was very comfortable. There were soft chairs, a TV, tables and chairs, wifi. Customer comfort was key. I actually enjoyed the wait. This was just a checkup and oil change, but it was great.

Patrick

17 de feb. de 2015

It was really good all my questions were answered my car was done as promised. They were really friendly and carried out there promise.

Helena

13 de feb. de 2015

I had no problem scheduling service at a convenient time for me. I arrived and was promptly taken care of. A pleasant van driver took me home and picked me up when the service was completed. I was very happy about the whole thing..

Kathleen

10 de feb. de 2015

My salesman Larry Denisis was fantastic. Buying a car is the worst experience ever, because of car salesmen. But Larry took the time to find what I was looking for, worked with me when the payments were too high, and made me feel safe about the entire transaction. He was so good, my ex-husband, who was there with me that day, bought a car from Larry that day as well. Finance guy (forgot his name, sorry) was great too.

William

7 de feb. de 2015

The service was very good. And the people there were very nice to me. The service was also quick and I have another appointment setup for yearly check up on the car.

Susan

5 de feb. de 2015

Raul is a great customer service rep (Service Department); listened to my concerns and addressed each issue; friendly and personable as well as professional

cyhawkgrad

3 de feb. de 2015

My wife and I purchased a brand new 2011 Kia Sorento with appoximately 100 miles on the car in May 2010 from the Peoria dealership. Last year the hood started peeling. When my wife took it back to the dealership they accused us of having the car repainted; which we never have. After some battles with them, my wife received a phone message from the Manager stating that they were not going to fix the hood because we were not loyal customers. I called the Kia offices in California and they did some research and stated they had not repainted the car at their end. They stated they would forward my complaint up to the District Manager. We never received a call from this person. This is a car we have had nothing but troubles from day one. The car would for no reason not start. My wife was stranded numerous times and we had to have the car towed to different dealerships. Will never buy from this dealership or Kia again. Be aware of purchaisng a car here. If you don't get all your maintenance and oil changes here they refuse to help you. My question to the dealerhip and Kia is where is YOUR loyalty to your customer when you sell them a car. I guess there is no loyalty in giving you $30,000 for a car. Social media is a wonderful thing; this is also going on my Facebook and Twitter accounts. Hopefully, it will help prevent others from doing business with this dealership and manufactuer.

Robert

30 de ene. de 2015

We had the pleasure of working with Nick Hines when we purchased our Kia. He was very knowledgeable about the cars we look at and made my wife feel at ease while test-driving. Nick helped us negotiate a price we were comfortable with and was very patient while we went back and forth with the finance department. We will recommend Peoria Kia to our friends and family because of Nick Hines.

Annette

29 de ene. de 2015

Sales person Wally. Wally as excellent, he explained everything to us and took his time to answer all of our questions.

Keith

28 de ene. de 2015

Peoria Kia Service Dept experience = GOODWait time was not too long; much shorter than time quoted.Customer lounge clean and comfortable.

Lauren

26 de ene. de 2015

The staff is always friendly, they definately make us feel beyond welcome every time we go in. It is a very refreshing experience being able to buy a car from employees that genuinely care about their quality of customer service. Everyone is fantastic, from finance all the way to the guys in the shop! Mike Meinert deserves a high 5 and a bonus for being so awesome!

Kathleen

24 de ene. de 2015

Danny, my service rep is always polite, listens to my concerns, addresses them completely and makes sure I'm current on my maintenance. On the last chilly morning he even made sure my car cab was warmed up for my drive home....what a guy!

James

21 de ene. de 2015

They listened to what my needs were. They took the time to take me on a test drive. They showed an interest in our trade. They made the transaction simple and straight forward. They made the whole buying process pleasant. Jay Morgan and Victor were really great to work with.

Lawrence

18 de ene. de 2015

Got the 30,000 mile service done while I waited and the service was completed 30 minutes sooner than promised. I live about 95 miles from the dealership so I really appreciated the early completion.

Christina

15 de ene. de 2015

Sales person and the finance dept. Both were very pleasant and comfortable to work with. And the selection of cars u had.

Jesse

15 de ene. de 2015

I WAS MET IMMEDIATELY BY MY SERVICE WRITER, AND WAS PROVIDED ACCOMADATYONS WHILE MY VEHICLE WAS SERVICED.tHE REPAIRS WAS PERFORMED FASTER THAN i EXPECTED. i AM GRATEFUL.

Leonard

14 de ene. de 2015

The service rep was great Richard, I neede to be out by a certain time and he made sure that I was out ahead of when he quoted. Fabulous service

Conrad

12 de ene. de 2015

Appointment easy to get, service provided on time and I like the posting in the lobby that shows price for various repairs and service.

Gerald

12 de ene. de 2015

The fact my car was looked at within the hour despite my not having an appointment. Very good waiting area.

Janice

9 de ene. de 2015

I am a recent widow and when I take my Kia to the shop I feel like I'm being taken care of by family. Jason Miller took care of me yesterday and he made me feel confident about what I needed and didn't (thank goodness) need. I doubt that at my age, I'll be buying a new car but, if I were to, it would be a Kia from Peoria Kia.

Charles Stevens, retired old guy

5 de ene. de 2015

The people that work there seem to be very efficient and dedicated to Peoria Kia and I really like that ...

Debbie

4 de ene. de 2015

I didn't feel pressured from Curtis. I had not had a payment for quite some time and I was nervous about the decision and he was very understanding and helpful without pushing me into making a decision.

Matthew

3 de ene. de 2015

My service advisor, Jason Miller, was very helpful and knowledgable. He was easy to work with and advised me on upcoming maintenance that my vehicle will require.

John

3 de ene. de 2015

My service associate Tim Bourne is great. He is professional and gets the job done fast and timely! Valerie at the service desk is exceptional as well! You have 2 great team members that keep me coming back!

Suzanne

1 de ene. de 2015

Service advisor was really nice. Got me in and out fast. Especially when I got my two young boys with me.

Kenny

1 de ene. de 2015

It was quick & easy; no hassles at all. I would definitely recommend to anyone looking for a new vehicle.

Crystal

1 de ene. de 2015

Angela was very welcoming and she made sure I got the car I was looking for and what I was comfortable paying a month.

Sue (Missy)

20 de dic. de 2014

The service representative was courteous, polite and knowledgeable. He provided up front the explanation of the work to be done and the cost. The vehicle was promised by a certain time and was completed in a timely manner and I was phoned to let me know it was ready to be picked up. Thank YOU Peoria Kia for a job well done!

natomes

27 de nov. de 2014

If it wasn't for Peoria Kia, we would still be living a nightmare. The general sales manager was very understanding of our situation and the nightmare that we went through with Camelbak Kia. We got a great deal on our car and everyone was extremely polite. Highly recommend this dealership

JBL

12 de nov. de 2014

Twice I've bought a Sedona from Peoria Kia and have always had my service done there. I've always been very pleased and satisfied.

CAV

17 de oct. de 2014

Victor at Peoria Kia was so helpful and patient. He actually made the experience enjoyable. I now know why my father wanted me to ask for him (Since he is the salesman who also sold my father his car not too long ago)

Susan Warwicik

13 de sep. de 2014

A wonderful experience, Wictor was a great salesperson with a great personality. He made sure we were happy with the total experience. We recommend Kia Peoria to any and all of my friends and family!

SW

21 de ago. de 2014

Everyone was polite, helpful and courteous. Would always recommend them for your service on a vehicle.

Lillian6391

8 de ago. de 2014

My service writer, Daniel, explained everything thoroughly and the work was done satisfactorily and in a timely manner and at a good price. The staff is courteous and pleasant and it seems to me that everyone is interested in making sure the customer has a good experience.

Sherrie

30 de jul. de 2014

The experience in buying my new car was was the best I have ever had.

Buffylove1990

16 de jul. de 2014

Went to buy a used car and wasn't so sure if I wanted it. The man rushed me to sign the papers and than walked out with his fist in the air laughing with the other co-workers. After than he repeatly called my phone saying to my kids he needs to talk to me asap and harassing the house phone, I called him back and he was asking for a letter I mail to him and it was on his desk the whole time.

Frustrated buyer

6 de jul. de 2014

this was a joke from the begining. I had previously called the dealership to quote a price and when they refused to budge I said thanks and move on. five minutes later the sales rep. called back and matched my price. I found out why when I went to view the car. It took 15-20 minutes for him to bring the Thunderbird around. I noticed he left the car running, so I turned it off to open the trunk and check some things out when I noticed a sick look on his face. When I tried to restart the car it would fire up - bad battery!! the salesman knew this and still brought the car out for my viewing. I left immediately and all he could say was "it must need a battery"

Fallgrl1012

27 de jun. de 2014

Everyone was very friendly but they didn't beat around the bush. We got down to business immediately.

Kathe

26 de jun. de 2014

everyone was very pleasant and made sure you knew what was going on with your car and the service was done as quickly as possible.

Nancy

24 de jun. de 2014

The building is clean and the media center that is really super; the TV viewing area is pleasant plus the donuts/sweet rolls are a nice touch. Our service man Richard was great to work with. We usually have Tim and we really like Tim but he was off the morning we took the car in and so we got to meet Richard. They work together very well. I enjoyed visiting and riding with the shuttle people.

Debra

23 de jun. de 2014

The guy that met me at my car and came and got me when it was done was very friendly very informative and made me feel very safe about my car and that it was ready to roll. Great customer service

Jean

23 de jun. de 2014

I had a 1pm appointment to have my Sportage serviced. There was no waiting in line and the service was done in a very timely manner. The items that needed to be done were explained and offered in a pleasant, knowledgeable fashion.

Gino

21 de jun. de 2014

Jason - The Service Advisor bent over backwards for me, it was an unscheduled visit and he squeezed me in. Afterwards the Peoria Kia washed and vacuumed my Sorento and it looked like new. Peoria Kia is my go to dealership to handle all my automotive needs.

bdeanbrown

3 de jun. de 2014

Misleading pricing, mysteriously disappearing stock (oh, we had that one, but it just sold so we have a higher priced one...)--classic case of why we car dealers get a poor reputation.

mzamber

11 de mar. de 2014

HORRIBLE HORRIBLE DEALERSHIP!!!! WAS RIPPED OFF, MY GREY LEATHER SEAT TURNED YELLOW A WEEK AFTER I BOUGHT THE CAR AND THEY REFUSED TO FIX IT. TOLD ME TO JUST PUT SEAT COVERS ON. ABSOLUTE WORST EXPERIENCE IVE EVER DEALT WITH! HORRIBLE CUSTOMER SERVICE!! DO NOT BUY FROM HERE!

DLTyler

23 de feb. de 2014

I can tell you that Peoria Kia has awesome customer service! I came to them with a problem, which most other dealerships might have said, you need to go back to where you bought it. I might not have bought my car at Peoria Kia, but I can tell you where I'm going to continue to go for service and anything else I need - Peoria Kia. It might be a while before I'm in the market to purchase another car, but they've earned my trust and future business. I can't begin to thank Peoria Kia enough and highly recommend that you check them out.

inlovekia

29 de ene. de 2014

The previous review of steve was so off base and all fabricated! he is a true professional , sincere and went above and beyond to make my new car buying experience and my families the best we ever had. He is top notch and an asset to any company he works for.

Patrick PT

27 de oct. de 2013

excellent customer care and service by Mark Dahl. I was not aggressively hounded or persuaded to do anything I wasnt prepared to do. He respected my time, decisions, and choices.

missmeagain

30 de sep. de 2013

Mary ann was very friendly and professional over all it was a great buying experience and I would strongly recommended them to anyone as a single older women it was very important that I felt that I could trust them to give me the best deal possible

dianerowe

27 de sep. de 2013

Great and friendly personnel. Courteous, concise and made the car buying experience easy and fun. I would definitely recommend this dealership! Thanks to all the staff.

DB

16 de sep. de 2013

Mike Markus is a fantastic guy to work with when buying a car. We contacted him through the internet regarding cars we had seen online. He immediately called us with the information we requested. We told him what we could pay out the door, and two days later he made it happen! He emailed us pictures of the car we were interested in as well as the CarFax and the details of his quote. The next day we went to Peoria Kia, and the car and the price were EXACTLY what he had promised us. The sale was smooth sailing from that point. No hassles, no gimmics, no car switches, no added fees like we had experienced at other dealerships. Mike Markus is an asset to this dealership and someone you all should call if you are looking for a Kia! He was honest, straight forward, and extremely pleasant to work with in person. He also followed up a few days after the sale to see how we were doing with our new car. He made our purchase easy and fun!

Pam Creamer

19 de ago. de 2013

Kiko was very professional, responsive, knowledgeable and kind. She listened carefully to what my needs were and implemented a plan that everyone was happy with. She made me feel like I was the priority. Larry was accommodating and kind. Brett in Finance was detailed, professional and explained everything thoroughly so there were no questions left on the table. They made my car purchasing experience a great one!

kaymcgee

24 de jul. de 2013

This is, by far, the best experience I have ever had from a car dealership. Everyone I dealt with was very helpful, professional, and friendly. Victor, Theodore and Larry were all very helpful in fulfilling my needs. Victor found me in the new car area where I discovered that the new car price was more than I wanted to spend on a car. He had me look at several different ones in the 2014 line that had different enhancements. None worked for me. Then he showed me a 2011 that had just come in the day before. We drove it, we negotiated....Larry helped a tremendous amount. They didn't play silly games with me. They treated me professionally. They treated me respectfully.I love my "new" car!

jcherry

20 de jul. de 2013

Kelly did me a solid deal! she went out of her way to make my experience perfect! thank you Kelyy and everyone at Kia. Car shopping can be frustrating, but they made it easy!

CarolynDomitrovits

19 de jul. de 2013

Curtis (salesman) took the time to get to know my wants and needs and found the perfect vehicle that suited both. He was friendly, courteous, fun and made the shopping experience wonderful! And then, I am fresh out of a bankruptcy and work as a bartender (hard to prove income), but Bryson (Finance Director) went above and beyond to get my loan approved and at the best interest rate possible. This was the best experience I have ever had buying a vehicle. I would recommend EVERYONE in the valley to go to Peoria KIA!

Ron Hedlund

29 de jun. de 2013

Purchasing my new Kia Forte LX from Peoria Kia (Kiko Stott) was an outstanding experience. Kiko was very knowledgeable and quick to getting me what I needed and wanted. I love my new Kia Forte and look forward to purchasing new cars from the dealership in the future. Thank you very much Kiko.

Amanda

5 de jun. de 2013

This is the 2nd car we've bought from Peoria Kia. On our first visit over two years ago, we worked with Mark Dahl. He is not the typical salesman. He's very easy to talk to, very knowledgeable and we love the extra little perks he has. On our second visit this past weekend, Mark was out of the office, but we worked with Steve Sloan. He was nice, pleasant, and got us exactly what we wanted.

RL

29 de may. de 2013

Everyone we worked with here was friendly, knowledgeable and willing to answer our many questions.

Vero Galle

29 de may. de 2013

Great shopping experience. No hassals and they really work with you to get you in the car you want.

texasbaby73

18 de may. de 2013

Mark Dahl at Peoria KIA was amazing!! Great service! Great knowledge of the vehicles on his lot. Overall, AMAZING SERVICE! I would certainly recommend Peoria KIA to anyone considering purchasing a vehicle!

sun city resident

16 de may. de 2013

being handycapped i have to do legwork by the internet-most dealers at least put n the effort-not this one=i gave all my info to a rep including trade info, budget and stock # of vehicle i wanted-a promise of speedy process was a total lie-never got anything back-its too bad with such fierce competition you would think the dealer would employ quality people-i am more than able to buy about any vhicle i desire-but i surely want to purchase from someone who wants my business-stay away from this one

Melanie

11 de may. de 2013

My experience was extremely pleasant from beginning to end. I started my research online where I was connected to Mike Marcus who answered all of my questions and was very patient with me the whole time. Many other dealers I contacted would not give me a straight answer and just said "Come in and we can talk." Mike gave me honest pricing and straightforward answers, which is why they earned my business. When I came in, Mike was out so he put me in contact with his colleague Jay Saltz. Jay was extremely helpful and did not try to pressure us at all. We were seriously considering a Hyundai and the Kia but overall the Kia won out because their pricing was fair and we came to a mutual price that I feel very good about. I am very happy with this transaction and look forward to a long relationship with Kia in the years to come.

Brett

11 de may. de 2013

Scott Potter and Kiko Stott were very nice and helpful. The experience was stress free and went smoothly, I would buy here again.

djheet

9 de may. de 2013

I had called and talked to Jay Saltz to see if the car I had seen online (2004 Sebring) was still available. He let me know he had the keys in hand, but asked me to hold while he made sure it was in the lot. When he let me know it was there a friend and I drove from Tempe to Peoria to look. I met with Jay, he showed me the car, talked to me about the car, and answered my questions. Jay great with customer service! As I work for a place that prides itself on Customer Service the way he presented the facts about the car, handed me the car fax review, and answered our questions was an example of Great Customer Service. I would totally refer him to any friend or family buying a car. Just like Jay, his manager Scott Potter also demonstrated awesome Customer Service. He took the time to understand my situation, when I was thinking of waiting to talk with my husband. Because of both of these men and their caring about the customer, and true honesty I decided to go ahead and buy the car. I just want to say THANK YOU!!!!!

Lauren

6 de may. de 2013

Kiko was great and helped me through the entire process!

Happy to get my credit back

1 de may. de 2013

I have been every where trying to get financed. Kelly was so patient with me and I got a 2011 Kia Rio to die for. My whole family thought I would never get one since I had some credit issues. Thank you Kelly for taking the time to make me feel like I'm not the only one out there. You rock!! Peoria Kia rocks. I will be back and I will always use Kelly. I feel special again.

funfun

30 de abr. de 2013

i was shopping for a few weeks and call kelly over at peoria kia and she gave me the best price and fastest service dont go to tempe kia they will give you the run around.

Happy Buyer

30 de abr. de 2013

Kiko took ahold of our deal and wisked us through the process efficiently and informatively. This was by far the most painless, hassle-free car buying experience ever!! She rocks!! If you have an opportunity to work with her you will definitely be satisfied!

ChuckDee_Jo_85018

30 de abr. de 2013

I buy great car from Keiko and I really grateful for her hard work. There was not problem with new car. Optima beautiful car but inside and out. Having driven on all type of terrain I had a fun test drive. Keiko really made sure I feel comfortable with great car. Keiko make sure even to let me know what size drink to put in cup holder! A+++ service If my dog had a license I would take it to come see Keiko an buy a new Forte!

Kiaslaphappy

29 de abr. de 2013

I am so happy with Kelly, the nicest girl at Peoria Kia. She was professional, kind and sweet, I told my husband when she left her office that I was going to enjoy working with her. Nothing like other sales people I have had in the past. Kelly made me want to enjoy the purchase of my new Kia. I love the color! I love the Sorento and I love Peoria Kia. If you are going to buy a Kia I recommend Kelly and Peoria Kia.

Youngbuyer

26 de abr. de 2013

Overall, I am satisfied. I will be a lot happier when I get my backup camera and sunroof installed. Kelly is a great help and I enjoyed working with her. I got the color and car of my choice for a great price. I will send all of my friends to Kelly at Peoria Kia.

Laurie L Calvagno

26 de abr. de 2013

We kept looking through the internet for good deals on new and used cars and came across Peoria Kia. Almost a weekly/daily search kept me ALWAYS coming back to Peoria Kia due to emailing Kiko Internet Manager with questions I had. After about 3 weeks, my daughter and I made a trip into Peoria Kia and met with Kiko in person. I drove home in a brand new 2013 Kia Soul that same day!! Kiko made the experience easy and fun. Love my new Kia Soul!!!

Kimberly Nielsen

26 de abr. de 2013

I was given such an amazing deal that I just had to share! I was treated very kindly by all the staff and Kiko Stott gave me all she could. I walked out of there with an even better deal than I was originally quoted on. Great experience and will keep my relationship with them.

Buckeye_Christie

26 de abr. de 2013

I recently purchased a 2012 Kia Optima from Kiko. She was awesome to work with. I will recommend her to everyone I know wanting to purchase a new vehicle.

melissaraia

24 de abr. de 2013

Simon was totally amazing and wonderful. Absolutely no pressure he just presented the facts and prices and answered our questions and because he so great we decided to buy our new car. Also we had to go back because we had a couple of questions and he was wonderful and continues to help us every time we need it. Certainly not a case of sold you the car now you are someone else's problem. We certainly will see him out if we ever need to buy another car or if someone needs to buy a car.We also had the pleasure to deal with Jay Morgan. We had some further questions and he equally was wonderful as well. Again, love the "no pressure" approach. That is totally amazing. Also LaTonya Williamson just happened to be passing buy and we mentioned to her how we really think the service team is so great. We had a Kia Sorento prior to owning the Optima and we have had to bring that car in for servicing and everyone in the service department has always been great. She was wonderful as well and gave us a "free" oil change. Very unexpected however very much appreciated. Overall, this is the second car we have bought from this particular Kia dealer and we will continue to come back always. Thank you to everyone there and please keep up the amazing work! : )

kimvancs

20 de abr. de 2013

I was so impressed at the service I received today, Josh was so helpful and all with a smile, than Gunny gave made and gave popcorn to all the waiting customers with a smile, than Val was amazing, very friendly and happy and smiling even when their was grumpy customers, Peoria Kia is such a great place if you have to hang out while oil change and rotating the tires

nessaldness's

19 de abr. de 2013

We have been looking for a Kia for several weeks. After speaking with Kelly in the internet department, on the phone we chose to drive out of the way to get our car. Kelly delivered everything we asked and more. Great personality, and everyone was so nice. We will refer all of our friends to Kelly at Kia in Peoria.

disgrunted customer

19 de abr. de 2013

I had been Peoria Kia customer for many years, since the days they were in a small trailer across the street of Bell Rd. and 91st ...I had bought at least 5 minivan from this dealers. all went well.....But things had changed for the worse lately.One day, I took my Kia Sedona in for a check up on the shaky steering wheel when I applied on the brakes, it's been this shaky steering wheel when stepping on the brakes for around a year. After checked it out, I was told that the front rotors are really warp and that there is no way to fix them up, I would need to replace them all with new ones, and it will cost 150 bucks per rotor plus labors, oil change and front brake pads replaced, total bill was estimated at 500 bucks....I had no choice but needed to get my Sedona fixed for my children to drive to their schools.When I got the minivan back and researched my repair records, I've found out that the front brakes were also replaced by this dealer about a year ago. this new FINDING reminded me that they might have put the wheels on incorrectly in the first place when replacing the front brake pads, as I drove on, the wear and tear would cause the rotors warp.....What a SLIMY way to earn business from a loyal customer like me. These guys are adapting quickly to the recession.Now, after losing around 500 bucks for a repair which was pre-set by this dealer service dept, they might have done it inadvertently but I have a very sour taste in my mouth. One advice for any one who may take their vehicles for repair at this dealer is.....LOOK OUT and BE CAREFUL....best of all...JUST stay clear of Peoria KIA, save your money for your children.

JDeak

16 de abr. de 2013

Wally and Simon made buying our first new vehicle in a long time fun and stress free. Wally did follow up with us for some service work we needed, and we enjoy driving our new Forte with all the bells and whistles!!

Proud Two Kia Sorento Owner

13 de abr. de 2013

This is the second vehicle I have bought from Kiko. Her attention to detail and easy sales style totally rocks. She will do whatever it takes to find the exact vehicle you're looking for. No pressure. Just honest, straight-forward and super personable. From now on I will separate the cars I've owned into two categories: the ones I bought before Kiko and the ones I'll buy after.

Penny Wynn

12 de abr. de 2013

Absolutely great service all the way around. Very pleased and would surely recommend to a friend! Service and customer service were great, very friendly, and listened to customer needs. Thanks for your service.

Robert J.

1 de abr. de 2013

best service and purchase made in the past. I am a repeat customer. I love my KIA. My wife like the orange, now she loves the Dune with nav and all the goodies.

Laura Drew CNA

1 de abr. de 2013

I went to get a new soul on Sat.,I've heard alot about the new Kia and thought I'd give it a try. I was formerly a PT Cruiser fanatic. After my test drive in a brand new 2013 Kia soul, I realized those little guys are pricier than what I originally thought. After a short time, my salesman found me a pre-owned 2013 soul with 11,094 miles on it; and it was the same color I fell in love with. I love my new Dune colored soul. I truly would consider purchasing a car from this dealership, they made me feel like my concerns were their priority. A big shout out to David for taking the time to help me get what I wanted. I will return there for all my service needs and as well as my next purchase.

AllenV

1 de abr. de 2013

My sales person was amazing, I went in last night to look at the Optima (it's what I really wanted); my salesman David helped me find the right car, after doing numbers he told me honestly I'd need a co-signer or a different car. I had my mother accompany me and my fiance on Easter (yes, they we're open on Easter) and got my new ride. Thank you David and George, and most of all Peoria Kia. After buying the car today, my step dad said it was the quickest he'd ever been through a car buying experience!

mickchew3510

1 de abr. de 2013

My 2007 Kia Sedona had major engine problems and had to be replaced. I don't know what I would've done wthout Kevin McGrotty! I was in a panic because I had no idea my car was in that kind of shape. It had been driving fine up until the repair for something totally unrelated. Kevin kept me informed with updates and worked closely with my warranty company. I have NEVER been treated so kindly as I was from the very first day that it was towed from AAA. Thank you Val for figuring out the warranty which I know had to be a nightmare. Kudos to your staff and I will never let anyone except Kia Peoria ever touch my car again! Thank you, thank you, thank you! Sincerely,Sylvia M. Chewning

Happy cust

31 de mar. de 2013

I couldn't get my deal done anywhere. I talked to Kelly the Internet Manager and she said they have the best finance team. I came in and Kelly showed me the car. I loved it and she and her finance team got me the car I wanted. I will recommend Peoria Kia, Kelly and their finance to all my friends from now on.

Michelletech

30 de mar. de 2013

Kelly the Internet Manager was excellent when we bought our 2013 SXL Optima. We recommend the dealer and Kelly to anyone looking for a Kia

KiaFamNumberTwo

30 de mar. de 2013

After watching Jay sell a new Kia to my mom, myself and my husband couldn't resist and made the choice to pursue a new vehicle as well. While it took some work we were able to get what we wanted and exactly what we needed. Jay treated us with respect and helped us change our perception on buying a car from anywhere but our "usual" dealership. It was eye-opening. :)

Hamster Lover

30 de mar. de 2013

Jay Saltz is awesome. No pressure. Showed me all the different models of Souls available. I got the color and package I wanted and was in a fair amount monthly payment which we had discussed when we first spoke. Didn't feel pressure at all. I would recommend Jay to anyone that is interested in buying a Kia:)

sharon lillywhite

30 de mar. de 2013

We are very pleased with the transaction and our salesman did every thing he said he would without delays

MREY

29 de mar. de 2013

The process was nice and relaxing, the salesperson David was very informative. I will definitely tell all my friends the are considering a new car. I've been retired for 12 years, and purchased a total of 11 cars from dealerships in my life; David helped us pick the right and was able to deliver what we wanted in a timely manner. I've never owned a Kia before, I am amazed at the quality of the brand and my wife and I love our new Optima!

jajfff

23 de mar. de 2013

Was provided excellent service in a timely manner. Everyone was friendly and helpful. I wished I would have bought a kia here instead of my hyundai at another dealership. :) Thank you for everything!

Shellie74

22 de mar. de 2013

I took my vehicle in for services covered under my warranty. In addition I asked for them to found out why my rear auto door locked buzzes when locked and to give me a quote. I was told my vehicle would be ready before the end of the day and it was. A day or two after receiving the services I would hear a loud kind of scraping noise from under my vehicle whenever I drove over a speed bump or any bump. My husband was leaving for a business trip in the next few days. I asked him if he would please check to see what the noise might be. He thought maybe the spare tire could be loose. As he was checking under my vehicle he noticed every bolt to the transmission mount was loose, you could just spin them with your fingers. Also the rubber muffler hanger was not even attached, it was just hanging there. He and I were very upset! The very next morning my husband called Peoria Kia and briefly explained the issue. The service rep we had dealt with before told us to bring the vehicle back in. So my husband had to take the day off from work. When we arrived at the dealership our service rep apologized and said the manager was aware of the issue, although never at anytime did the manager apologize to us personally! I would think customer service is the first priority of being a manager. How do we even know if the manager was ever told what happened? In addition my door lock which was supposedly looked at was worse. The service rep said well the tech didn't take the door panel off he just self diagnosed it! How am I supposed to know what's broken and how can they give me a quote on something no one actually looked at? I feel my family was put in serious danger do to the laziness of whomever worked on my vehicle and the service rep not making sure everything was done correctly. My father who is a retired mechanic told us had the transmission mount fell off it could've jackknifed my vehicle flipping it over! This is not something that a simple apology from a service rep can make it okay. I feel the least the dealership could've done was to fix my door lock issues since we were inconvenienced due to having to return to dealership which my husband had to miss a day of work for. Lets just say had I not asked my husband to check the noise before he left on his business trip my safety and the safety of my children would've been tremendous. I don't think Kia would want to have had to deal with what may have happened.

Greyhound Mom

20 de mar. de 2013

This is the second vehicle I've purchased from Peoria Kia and I am thrilled with their customer service, professionalism and service. I didn't feel pressured at all. I saw the same salesperson as I had for the first car I purchased and he was just as friendly and accommodating the second time. I'm a real bottom line person and initially stated what kind of car I wanted and what I was willing to pay. I'm happy to say that within half an hour, the deal was done. I've dealt with other dealerships previously, all were nightmares out of which I finally walked. I would not go anywhere else to buy a car.

FAN

20 de mar. de 2013

so pleased how wonderful customer service they provide

Vikesfan

20 de mar. de 2013

I have dealt with a number of car dealers throughout my car buying life--dealers from Minnesota, Iowa, Wisconsin, and Arizona. I recently stopped into Peoria Kia (where I purchased my last car) and as usual, it was an excellent experience. I am not one to give positive reviews for any type of service I fully expect. When I first arrived, I decided to just look around and was actually left alone (which is a good thing). I hate when you are hardly out of your vehicle and sales people are on you like vultures. That did not happen in either of my experiences at Peoria KIA (the first being five years ago). When I was ready to speak with a sales person, I simpy walked up to their information area and requested a sales person. The receptionist was extremely kind and even though the sales person I requested was busy with another potential car buyer, he took the time to greet me. Once he was available, Victor spent the next 45 minutes answering all my questions. He never tried to push me toward his idea of what I should purchase. He simply answered my questions. When I found the vehicle I wanted, we went inside and it took less than 30 minutes to strike a more than fair deal (he really cut right to the chase--no haggling at all. I arrived the next day to complete the paperwork and fully expected complications with our deal. No such problems occured. They started on the paperwork, then took me around to meet various divisions of the dealership to help explain warranty, servicing, and financing information. They even set me up with free accessories and a free oil change. From the time I arrived, to the time I left with a new car, only four hours had passed. That might seem like a long time, but anyone who has dealt with buying a new vehicle, knows it takes much longer in most cases. The experience was so good, it was the first and only dealer I dealt with!!! Top to bottom this is a class outift and my sales person (Victor) is very honest and an all around great guy--the entire staff was extremely pleasant to work with, including Larry the GM (who actually took the time to meet with me--very few GMs will do this). These guys must be doing something right--this is the fifth car purchased from Peoria KIA by myself and other family members.

MymomsSorento2011

4 de mar. de 2013

My mom and I were talking together about her older Kia Sorento 2007 and it had a few problems arise and we probably could have had it all fixed up and paid more money for maintenance problems, but she did have a really good warranty also.......so we knew that Dominic would help us out ........We happen to meet Keko because I called to see if Dominic was there first.......Okay we went there got out of 2007 and into a 2011 Kia Sorento and it was so cool........we were treated really well by everyone.......I can say that from me even being with my mom and also I'm an older guy, they treated us so good!!!!.........That Dominic and Keko were both Awesome!!!!!! I would highly recommend getting your vehicle from this Kia dealership there in Peoria.....My mom is so happy that she bought her Sorento from them and a 3rd time customer so what does that tell you........There a 10 plus star as far as I'm concerned.....even my mom knows they are to, also I know that all others who were there treated us real well to..........so go buy your next vehicle at Peoria Kia, there the best......Excellent!!!!!!!!!!!!! Ok cya later and have a nice day.......:)

klooney

5 de feb. de 2013

I had the worsed experience ever with the sales team at PEORIA KIA. I was prepared to go to Peoria KIA and drive off with a new car! I spoke with the sales staff and explained that I had excellent credit and was looking to buy a car that evening. I was told with excellent credit that I would have an interest rate that was EXTREMELY high... and asked the sales person why it was so high and if they could get a better rate based on my excellent credit score and was told that this was the best they could do. Knowing it was late at night and that most banks were not open it was dishonest for them to quote such an outrageous rate!!! The sales staff in my opinion did not listen or want t work with me at all... The sales person was out right rude and abrassive with me as I asked more questions about the integrity of their financing. I would not recommend this dealership to anyone who wants a straight forward answer. I am very disappointed however I went to a competitor dealership that night and was treated like royalty and purchased my NEW KIA the next day with the best rate and customer service I have ever had.

mynewSorrento

10 de ene. de 2013

Our Salesman Stephen Sloan was excellent aside of getting frustrated with the finance manager John Brett Wian (terrible) we had a wonderful experience at Peoria Kia

brianm9943

26 de dic. de 2012

Mark made the purchase easy, pleasant, and made sure everything went smoothly, and he followed up with me to make sure everything is great with my new Kia Soul.

marilyn.losher

14 de nov. de 2012

ALL INDIVIDUALS AT THE DEALERSHIP WERE FRIENDLY AND KNOWLEDGEABLE. THE PROCESS OF PURCHASING WAS QUICK AND COMFORTABLE. Completing the paperwork for financing, title work, etc. was painless.

normali

6 de nov. de 2012

Friendly, not pushy. Knowledgeable in their jobs...long experience in the business; good background. Proud of their product, and anxious to work with you to make the sale happen. All expectations exceeded.

stuff1

20 de oct. de 2012

I bought my first Kia at this dealership, and I received wonderful service. I would, recommend this dealership to you. I just want to say I love my Kia.

jeanette43

9 de oct. de 2012

I was greeted promptly and Victor asked what we were looking for. I asked about two different models. He gave me the differences between them and the advantages of one over the other. I selected a white 5-door 2013 Forte that I said I would like to test drive. My husband and I both did a test drive and really liked it. All the staff was very friendly and helpful. We finished with the credit manager who walked us through all the paperwork, and made it a very simple process, with no pressure from anyone. This was the least stressful car purchase so far.Mike and Jeanette

Embla

8 de oct. de 2012

Knowledgeable salesman and no pressure to buy. I wasn't going to trade in my old car because I didn't think they would give me anything for it...they gave me more than I thought it was worth and then my salesman, Simon, drove home with me and picked it up to drive back to the dealership. After we finished with all the paperwork and were ready to leave, Simon asked me if I would stay for just a minute so the manager could say thank you and make sure I had a good experience at Peoria Kia. I did and so will you!

rsaunders333

5 de oct. de 2012

Simon Wachira our Sales Conculant was a nice no pressure sales man. He new al about our modle car, he set up the blue tooth hands free phone for us. It was a great New car buy experiance.Thanks Peoria Kia!

Scottpass

26 de sep. de 2012

Connie and the entire staff at Peoria Kia were extremely curtious and compassionate of our buying needs. Connie is very educated on the Kia brand and helped us select the right model car for our family. In and out, just the way car buyers like it. Thanks to all at Peoria Kia for a great experience.

jomoma

25 de sep. de 2012

salesman steve sloan found the make and model my wife and I requested to test drive.We returned from test drive and crunched the numbers for the purchase and trade in.We left a deposit to hold vehicle that evening and completed the purchase of a 2013 optima sx the following day.The staff was very efficient.

sueklima

11 de sep. de 2012

The guys at the dealership were very helpful. I explained what I was looking for and they explained why or why not it was a good thing. I live in my car as a Realtor and drive many miles. It is one of my most important posessions and I feel these guys did a great job getting something in my price range with all of the features I was looking for. They didn't pressure me and I appreciated that more than anything. I will send all of my friends and acquaintances to see them.

mikesawyer1

9 de sep. de 2012

This is about what Peoria Kia is not. I went through two dealers last year getting my wife a car and Peoria Kia was my second looking for one for me. The first three times were very painful with the games and delays and run-around by the sales staff. But with Peoria Kia, I searched on the internet, walked in several hours latter. They walked me straight to the car I had asked about. We didn't really like the color but found the one that I did like. Into the office, confirm the price. A decent price for my tradein. Out the door. Not once did I even start to get annoyed with the process and for me that is saying a lot.

elayne1117

29 de ago. de 2012

This is the 2nd KIA I purchased from this dealership. The sales agent (Victor) was so warm, friendly, honest and most of all NOT pushy in anyway. In the extreme Arizona heat, he did his utmost to help me choose a car from the lot and then had one driven up from Tucson in the color I wanted.Very friendly service and the GM was most helpful with his incentives.I would very highly recommend Victor and the dealership. The finance dept. was extremely helpful as well.

punkin01

25 de ago. de 2012

Salesman was knowledgable, friendly and Not "pushy". (I hate it when the vultures swoop down on you the minute you drive into a dealership). The transaction took till well past closing time and everyone involved, from sales to finance to service, did not act like they were eager to get us out of there. For a change, the car buying experinece was not stressful or unpleasant!

skylynn.young

22 de ago. de 2012

This dealership was quick, fast, with quality service. Especially with the help of Juan Martinez, and they also had an amazing shuttle so you wouldn't be bored at the dealership. I highly recommend this dealership for their services.

OldBaldTeacher

13 de ago. de 2012

I am a 69 year old who prefers to deal with professionals who demonstrate that they understand the importance of integrity in any business dealings. Victor not only exemplifies the highest standards of professionalism, but he also truly cares about meeting the actual needs of his customers. He knows his products thoroughly and his unerring knowledge of the dealership's inventory is a further indicator of his approach to his job. There is no pressure and no attempt to substitute an alternative that the customer does not want.The sales manager, Larry Guillen, and the finance manager, Michael Dominguez, combined to make the entire transaction a pleasant and stress-free experience. Larry represented his company's interests as one would expect, but at no time did he talk down to me or pressure me. Michael clearly outlined the financing and warranty options available to me and recognized that I neither needed nor would succumb to any undue pressure.I love the new 2013 Kia Soul I purchased and expect to have many years of trouble-free driving.

kkauff3185

12 de ago. de 2012

My experience with Peoria KIA was fantastic. The salesperson, Kelly Dutton, was extremely nice and helpful. She listened to what I was telling her and did not try to talk me into any other vehicles. I really appreciated that. I would highly recommend her to anyone who was looking to purchase a vehicle at Peoria KIA. Bryson Hicks was also fantastic. He helped me get the best financing possible and I was also able to purchase the warranty I wanted. I am extremely happy with Peoria KIA and would not purchase a vehicle at any other dealership.

bajamagic

8 de ago. de 2012

I am a 62 year young woman who has driven the same car for almost 22 years (I know, I should get an award of some kind lol!) Needless to say, I was DREADING buying a new car. The experience I had at Peoria Kia and CARLOS GAMEZ was FANTASTIC! I don't think in my entire life I have been treated with such respect and unbelievable patience, thank you CARLOS GAMEZ! My cousins went with me because they are frequent new car buyers and they were extremely impressed as well. I got a GREAT deal and LOVE my new 2013 Red Kia Soul Plus. Give Peoria Kia and CARLOS GAMEZ the opportunity to make your day, they sure made me a happy gal. They also have a wonderful program to help support our troops so lets all try to help them with that. There is a plaque inside that describes the donations they make when you buy a car. Tell CARLOS Diane C. with the 22 year old car sent you, thank you.

Missy32

4 de ago. de 2012

I was headed to Peoria Kia to buy a new AC filter for my Optima, a couple miles before I got to the dealership I noticed the "low tire pressure" light come on so as soon as I pulled into the dealership "Jairo" greeted me in line and I told him about the light. He looked at my left front tire and said "Looks like you have a flat." I was close to tears, I had just lost my husband 2 months ago to cancer and he usually took care of our car. On the one hand I felt lucky to have the flat at the dealership but, on the other hand I thought, they will probably push me to buy a new tire and I just don't know if I really need one. Hiro could see how upset I was, he told me to go inside and he would take care of it right away. I trusted him and went inside and bought my AC filter and waited for my tire to be fixed. Forty-five minutes later he came and got me. He took the AC filter from me and installed it while I waited. He told me they were able to fix the flat tire, I did not need to buy a tire. I thanked him and asked how much I owed. He said "nothing" and proceeded to give his condolences for my husband's death in the most sincere manner ever. I was so greatful I cried on the way home, believe me, I have had a few service people: computer repair men, landscapers, etc. try to "take me to the cleaners" because they are dealing with a woman. It was so refreshing to be treated kindly and dealt with honestly. I know my late husband and I made the right decision when we bought our car at Peoria Kia, and "Hiro" thank you again, you've restored my faith in people during this difficult time. Sincerely, Marla

barbiesparties

3 de ago. de 2012

AMAZING! We had a horrible experience with another dealership and had very specific expectations. Mike Markus and the entire team at Peoria Kia hit it out of the park! Mike listened to exactly what we wanted, only showed us what we asked for and got us the perfect vehicle. He never went outside our price range, the entire team was service focused. Over the past several months we had spent extensive time in other dealerships and Peoria Kia has a different energy and buzz. Each time we have been in there everyone is friendly, recognizes you and the mood is very lighhearted - nothing compares. The vehicle we purchased is great and we feel like we got a quality vehicle at a more then reasonable price!

cherwoodscaz

3 de ago. de 2012

I came to Peoria Kia NOT at all interested in a Soul and with plans to visit several dealerships. Once I sat in the Soul and test drove it, I decided it was exactly what I wanted. Kelly was very friendly, knowledgable, and helpful. She and the financial team got me into a car I am very happy with for the price we wanted to pay. Thank you, Peoria Kia!

DonnaMR

1 de ago. de 2012

Simon and Larry were very pleasant to work with and made me feel like they were sincere. We all worked together to reach a price and conditions that were good for each of us. I highly recommend both Simon and Larry and also Peoria Kia!

cburruel

31 de jul. de 2012

My sales representative, Kelly Dutton, was efficient and very professional. The entire process of leasing this 2013 Forte was actually pleasant and not dreadful as in previous purchases with other dealerships. Kelly answered all of my questions and put me at ease in making the decision to lease this car. Everyone at this dealership was friendly and I felt that their service was sincere. I will recommend this dealership to my family & friends and especially Kelly. I love my new Forte too!

christyzk143

29 de jul. de 2012

Victor was so caring and thorough when I was choosing my new vehicle. I had a bad experience at this dealership about about five years ago and he totally changed my opinion. The overall experience was great and I'm glad I gave it a second chance. I would recommend this dealership to anyone.

rsbaldus1944

26 de jul. de 2012

THE Best dealer/service I have ever been associated with. Highly recommend. I am not a wordy person. Product and service speaks for themselves and Peoria Kia has it all.

Hudak

25 de jul. de 2012

For a long time now I didn't have too much faith in doing business with dealerships. Generally I had my own mechanic to do work on my vehicles. They were honest, reasonable, just did the work that was reguired and didn't sell me more then I needed. But Jesse and Juan turned this experience around for me. They were very friendly and trustworthy. In fact they communicated with each other so when I came in the next day Juan looked for me and knew exactly what work had to be done and the amount to be charged. Whatever was reguired from me to fix my vehicle they met. You have two find employees that went up and beyond. This is what I call Great Customer Service. I manage one of the Fry's Food Stores and have been working in the grocery industry for 47 years now and I know what it takes to run a successful business. Don't lose these two. Thank You Peoria Kia.

Kia2012Peoriadealership

21 de jul. de 2012

This was the first time I've had such a fast and easy time purchasing a car. No hassles or pressure. Our salesman, Steve Sloan was friendly, courteous and very helpful. I've already recommended him and the dealership to others.

wbeth8

16 de jul. de 2012

We decided to buy a Kia and we have not been happier with the car, dealership, and service. We bought from Jay Saltz who was great. Always friendly when we come in.We bought the service warranty from the dealership and have been very happy with it. I had to have 3 things fixed and they fixed all three things for me. It is nice to have a dealership continue good service after we buy a car. We have never had better service and that is great!!

nbishop1908

14 de jul. de 2012

Scott was friendly, efficient. He did not pressure me or "take me hostage". He accomplished his work quickly, but was very thorough. I have never had a salesman sit in the car with me, going over the controls, the transmission, and all details on how to operate the car, but Scott did. Scott also had me walk around the car to check for defects. That has never happened before either. He took time to assure that I understood the things he was telling me about. I am very impressed with his attitude and his work ethic. I would not hesitate to recommend this dealership to anyone. Thank you for this positive experience. Nancy Bishop

mammaduck47

14 de jul. de 2012

We've been going here since we got to Arizona in November 2003. We had a 2002 Sportage at the time. We traded the Sportage in for our 2007 Spectra5. The people are and have always been very friendly and never pushy in any way. Jairo & Juan are fairly new to us, within a year or so. I think Val has been there, if not from the beginning, pretty close to it.We even get the oil changed on our 2000 Metro done here.We don't think of going anywhere else.

brankatie

13 de jul. de 2012

I have been to the dealership several times for parts for my Amanti. Jessie Rios is by far one of the nicest people I have ever meet. He is always pleasant, helpful and very knowledgable. Three cheers for Jessie. Every time is a good experience!!

Gismo1

13 de jul. de 2012

I was a Hyundai customer for 10 years and I thought the service was excellent then but when I bought my first Kia the staff was Exceptionaly great they explained what work has to be done with patience and care I was skeptical about purchasing a Kia but my Service and advisor Hiro put on my fears aside Great staff prices could be a little more moderate but customer service is top notch three of my friends purchase a Kia with in three weeks just due to Wally the sales guy I would like to thank Kia for hiring the perfect people at Peoria Kia

william.weifenbach

12 de jul. de 2012

The service is fast and friendly service. Nice place. They are always helpful when we come in. The discounts could be better. As a whole, we like our Kia Dealer.

MrSpacek

11 de jul. de 2012

Recently I was in the market for a new car, my First new car. I started the process by looking around on line and chatting with some of the dealers. One of the sales people that got back to me was Alex G. with Peoria Kia. Unlike most of the sales guys that contacted me he was very helpful and informative. He changed his schedule around to meet my needs and came in to the lot on the 4th of July even though he had the day off. I got to try out several of the vehicles to figure out what I liked and the different costs. I walked off the lot with some loose numbers [surprising how accurate they were] and no pressure. After trying to get some other dealers to give up some numbers and do test drives for a week I called Alex back. We tested the 2012 Optima SX and the EX with premium pkg again and got down to serious numbers. I never planned on buying a KIA but after testing the Optima SX against other makes and models it wasn't even that close. We got twice the car at a great price and even with the turbo I am over 30+ mpg.I have rated this company so high because as a business owner I understand how hard it is to get an entire company to put the client first. From the young lady that answers the phones to the service guys everyone was courteous and professional. My wife and I heard about this dealer from a couple we met at a shopping center, I asked what kind of car is that, and they raved about the car [ Optima EX ] and the dealer they got it from. If you are looking for car it would be a mistake not to call Alex G. at Peoria KIA and see if he can help you.

nacostarella

10 de jul. de 2012

I just want to start out by saying that the staff at Peoria Kia are great. I stop by to look at a used car and parked near the service area and this gentleman came up to me and started talking about my Dodge said he had one also, we chatted for a few he asked where I get my service done, I said here and there told him i did not like any of the Dodge Dealers around the area. He then asked me to try Peoria Kia he said they work on his own Dodge. So a few weeks went by and i made a appointment told him that i needed a few different service items done. They did the work that i needed found a few things that i did not know were just about worn out which could have cost me a lot more money down the road. When i picked up my truck Andy showed me the old parts, which was kind of nice it made me feel like they did not just fix something just to make the dealership more money, they had the truck cleaned and it look and road great! Val At the Cashier Counter & Andy the Service Manager could not be better people. I would highly recommand this dealership for service!!

whitten76

10 de jul. de 2012

I would definately recommend this Kia dealership to anyone. I have a 2005 Kia Sorento and ever since I bought my Kia in Illinois, I have always taken it to a Kia dealership for any maintenance. When I moved down here to Arizona I found this Kia dealership in Peoria on 91st Ave and the Customer Service is GREAT!! The quality of work they do in the service department and the 360 degree maint. check if EXCELLENT!! The friendliness that I receive when I walk in the door is an awesome feeling. I have talked with Juan and Andy and they give me the good/bad news right away and they are both so honest and up front. They are not your typical service area that is just looking for things to make money. They treat me as a valuable customer and just want to make sure that my vehicle is up to par. For Val, she is wonderful. Overall the experience that I have recieved at this Kia dealership is unbelievable. They all have a smile on their face every time I go in there. It is just a WONDERFUL place to go!! I love it!! They rate EXCELLENT in my book!!

FSGreen

7 de jul. de 2012

Friendly, personalble. and professional attitude of all the employees I have come in contact with at this dealership. They give a positive and dedicate attitude to thier dealings with customers and display an air of knowledge and confidence wih their products and services.

Kitty2go

6 de jul. de 2012

Victor worked with us when we purchased our new vehicle. He gives us friendly greetings whenever we bring our Sorrento in for service if he is working that day. The service department reminds us by email of our service appointment and on that day they are friendly, courteous, and it seems like they are eager to please us. Our vehicle is returned to us once serviced, clean and ready to go. I don't remember the names of the service men who took care of us but they were clean, friendly and knew what service we were schedule for.The day after we received service on our Sorrento we received an email and telephone call from the Dealer that said they appreciated our business. How nice it is to be appreciated.Your Dealership, service department and Victor get a 5 star rating from our family.

dn0003b

5 de jul. de 2012

On our first visit to the Dealership, we did not know what we wanted, only that we had a list of needs from a vehicle, new or used. We told Simon we were window shopping, and what our needs were. We were interested in a particular vehicle that we felt would work for us. Simon showed us that vehicle, and then sugested 2 others vehicles that he felt might meet our needs. Those were both cheaper options. Durring our first visit, he spent about an hour with us, never mentioning buying, and only mentioning price when we had questions. We went away feeling releived (after leaving a horible experience at another dealership) and with a lot of information. When we made a decision the next day and called him back, he went to work, finding only 1 car that meet our wants in 3 states. He went to work to get it, and 24 hrs, and 3 newly listed cars later, they got one that we wanted. The sales process was almost pain free (not sure of any car buying process that is truely pain free), but the whole dealership staff went out of their way to get us through it as quickly and easily as possible. My wife hates the car buying process, and as we were leaving, she looks at me, and says, in a year or so we should trade in our other car for another one from this dealership, and that is saying A LOT.

jayjan07

3 de jul. de 2012

We purchased a 2012 Kia Soul. Kelly Dutton-Orloff was our salesperson. She was fantastic. She worked with us on the new car price and trade-in until we were very satisfied with the transaction. Everyone at this dealership was very nice. We also especially appreciated the finance man, I believe his name was Jack. We left with the perfect car we were looking for, and Kelly helped us orient ourselve to various features, including activating our cell phone to Blue Tooth. She even helped me get all my stuff out of my trade-in. The service manager came out to greet us and extend and offer of a free oil change. We love the car and are especially pleased that Kia offers an extended warranty, ten year bumper to bumper, side to side at a cost that we found very reasonable. We'll be nearing our eightieth birthdays by then and are glad to have the security this warranty offers to us. Jay and Jan

kc_dragons

3 de jul. de 2012

This dealer was rude! The finance manager was pushy and became extremely agitated when I refused to purchase GAP Insurance and the extended warranty. The Finance Manager said in a very annoyed voice " Well **** we are not going to make anything off this sale, what a waste of time"! A week after the sale was final I received a call from the dealer informing me that I "Owed the dealership $212 more dollars because they paid off my trade and they overpaid the payoff amount by $212 dollars and they wanted me to reimburse them for that cost. I told them I was not going to take their word for it and I needed to contact my previous finance company to verify. Less than 24 hours later I received a call from a collection agency informing me that Peoria Kia had sent me to collections for $212 dollars and now I also owed collection fees. I contacted Peoria Kia manager and he informed me that this was not common practice and that he would dig into it and get back to me. After 3 days of not hearing from Peoria Kia I contacted them again and the manager I previously spoke with informed me "I was S**T out of luck and to I would just have to deal with the collection agency". He told me once it went to collection (even though he said it never should have) that there was nothing he could do about it. I contacted the collection agency and paid the $212 plus the $54 additional collections fee. After paying the collection agency I again contacted Peoria Kia for reimbursement of the $266 but was laughed at by the manager. I explained that if I needed to do so I would contact the corporate office and the BBB and make formal complaints. They told me that they did not care; they did plenty of business without worrying about negative feedback. I did go ahead and make reports to the Kia Corporate office and the BBB and both times Peoria Kia responded with a negative response saying they were not prepared to make the situation right.I have purchased a new vehicle almost every year since I have been 18 years old for an estimated total of 18 new vehicles and have never been treated so poorly or rudely.Beware of this dealer they will suck you in sell you a car and then tell you owe them more money when they realize they made a poor deal on their side!Absolute rip off!!!

AmyGw

2 de jul. de 2012

I recently purchased a 2013 Kia Rio, & once again, Peoria Kia has provided over-the-top awesome customer service! My Salesperson, Connie McAdams, was wonderful. She knew about the vehicle, handled the paperwork efficiently & made me feel like I was the most important customer in the dealership! This is the third Kia I have bought, all at Peoria Kia, & I will remain a loyal customer...I will most definitely recommend Peoria Kia to anyone!

Georgina Harris

28 de jun. de 2012

Wiktor went out of his way to be helpful and very informative, he saw to it that i had something cold to drink, it was over 100 degrees that day,he also helped me conect my phone to bluetooth. I couldent of had better sevice any where. He is cute to.SincerelyGeorgina Harris

tcrosner

26 de jun. de 2012

These guys totally took care of us. Gave us a great deal on a new car. Took our car in trade at a fair price and let us drive around the Hamster promotional car for a day while they prepared our new car with a wash, gas, and tint.Great service, super fast too. Michael in finance was a straight shooter also, just like Carlos and Jay, the sales manager.

CharleyKJ

14 de jun. de 2012

Michael, was AWESOME, no pressure, we test-drove 2 cars, and settled on a new Forte 5, fresh off the truck, Mychal, was also no pressure, we got a fair amount for our trade, and were happy with the treatment from the sales staff, , and Jessie in parts also went the extra mile to make sure we knew everything we needed to know about aftermarket parts, and also service, by far the most pleasant trip to a car lot.

sandyclaws7

13 de jun. de 2012

I went to Kia of Peoria because the were offering free tickets to a local Wildlife park. I was also looking to upgrade my vehicle. I met Victor and after talking for awhile, he said that he had taken in a car that I might like. It was a 2011 Scion with 7968 miles. It drove verywell, they were able to save me money on my payment and so I not only got tickets for the Wildlife park, I got a great deal on a car.

TamaraDrown123

12 de jun. de 2012

My experience purchasing a car from Peoria Kia was outstanding!From the moment I walked into the dealership,until the sale was finalized.Thank you Kia of Peoria "I love my Kia Sole"!!!Tamara Drown

jertrav33

11 de jun. de 2012

We went to the Kia Dealership and were introduced to Simon, who helped us with our purchase of a new car. He was patient, informative, and courteous while dealing with us. We had no intention of buying a car on this first visit, but Simon made us feel comfortable enough to go ahead with a one-stop purchase.

Laaran

9 de jun. de 2012

Everyone at this dealership was friendly and helpful. Each step in the process was explained thoroughly and they took the time to make sure I was satisfied with the car choice I made. The process for securing financing was easy and I spent only a few hours from start to finish.Kelly Dutton was my sales consultant and she found the perfect car for me based on the parameters I gave her. Mychal Thompson explained my financing and service contract options in detail so I could make informed decisions.All in all the experience was very positive for me and I have a car that fits my needs and my budget.I have already sent my mother to this dealership and she purchased a new car yesterday with the same attention to detail and service.I will continue to reocommend Peoria Kia to my friends, family, and business associates.

lcevering1978

4 de jun. de 2012

I found Kelly Mike and otheres at the dealership very helpful, purchasing experience was much easier and much less combative than previouse experiences I would recommend Kelly and the team at Peoria Kia

vanaskeys

3 de jun. de 2012

WE had a very pleaseant experience in buying our new car. For the first time I walked out feeling good about buying a new car.

jimandpam

28 de may. de 2012

UPDATED: 5/30/12 I did go back today to the dealership and found out they don't even make a lug wrench or a spare tire (the small donut)for the 2013 Kia Rio yet and we have not bought a car for 9 years so did not know abouthe goop that you spray in the tire, I guess now that is what they use to keep the weight down in the car, hopefully roadside assistance will come fast if we ever need them///////////////// When we had just bought a 2013 Kia Rio Eco at the time of purchase we were not made aware of certain things which in our opinion are saftey issues along with misreprentation from the dealership, the car did not come with a Jack or a Lug Wrench and if we had known that we would of insisted on both and a real spare tire, instead of an air pump, if we blow a tire we can't even take the tire off, we live in AZ and the temps exceed 115 degrees in the summer and if we blow a tire we could sit on the side of the road in the heat way too long before roadside assistance shows up, we are older and cannot stay in the heat that long, we where never told about this and also it does not have a key entry or latch to open the trunk because they do not consider the hatchback as a truck????????? what if your battery is dead, How would you get to the release button to open up the back hatch or truck department to access your spare tire or lug wrench or jack if you had one or air pressure kit that they provide to air up a small leak if you are pregnant or disabled or your arms are not long enough to unlatch it from the inside if you where unable to claw through We where not informed of this either.Also at the time of purchase after we had signed the paperwork with the finace person we were than told for the first time that the 60,000/100,000 mile warranty was LIMITED which we where not aware of until this point and we alway thought KIA had this wonderful coverage, we never knew that it was LIMITED!!!!! So we bought a 120,000 mile warranty that pretty much covers bumper to bumper.

jmccre

26 de may. de 2012

During car purchasing event with Peoria Kia, my experience had been excellent. Kelley, Internet Manager, stayed late at work to ensure my service would be complete. She stayed with me throughout my entire process. In addition, the financial manager worked with me as well to ensure I had the best financial backing. The paper process with Peoria Kia was the best to date.

peepers01

22 de may. de 2012

The salemans I had Victor Rodziewicz was the most friendliest person and made the whole experience of buying a new car the most enjoyable I ever had. He even took extra time after work one day to help me with programming my garage door opener when it did not work after he programmed it at the dealership by coming to my residence. He also sold my dad a new 2013 Rio two days later just as myself and proceeded to sell his trade in also in two days. He is an outstanding salesman and deserves much recognition.

Vince Crelley

18 de may. de 2012

I bought a used sedona, the salesman Victr Rodziewicz was very good,When I got home with the Van my son said Dad there is no tread on the rear tyres.I called up victor he said bring it in, they raised the vehicle up and Andy Weatherly had a depth gaugewhich he said indicated that there was about 30,000 miles left on the tyre.He measured the center groove there was little horizontal tread left the car,the car was unsafe to drive, I have been driving for over 50 years in that time I have made a few emergency stops and each time was able to stop because I had good tread on the tyres, There was little traction on those tyres they where unsafe, but he would not listen I did not want to drive that Van with those tyres, so I paid for 2 new tyres to be installed on the Van before I drove it off the lot, I was not happy. I do like the van. But to let a customer drive of a lot with unsafe tyres is appauling.

jenackerman

14 de may. de 2012

By far the easiest car buying experience I have ever had. Simon was straight and to the point, professional, and friendly. This is my 2nd Kia from this dealership. And, to top it off, I LOVE MY NEW FORTE5!

vtibbs4

12 de may. de 2012

My Wife and I stopped at the dealership just to see what was there. Victor came out and answered any questions we had, went for a test drive and liked what we saw. We decided to purchase the car and now we are very happy with our decision. Everybody in the dealership is freindly, the showroom is clean, in general the whoe place is very inviting.

Addington

30 de abr. de 2012

We received a sales notice in the mail, and we had already been talking about trading for a new or newer smaller more economical car. Already talking about a newer car and getting the notice just said "lets go look", so we did. We told them about our problems and our "repts" went to work and solved our problems and let us test out what became our new car. They were very easy to talk to and did not one time try to push us into anything. They were just great. We now have a NEW KIA FORTE EX, with only 250 miles on it as we left the sales lot. It has been the best expearience buying a car that we ever had. THANKS SHOULD BE GIVEN TO THE TWO SALES REPTS, AND TO THE DEALERSHIPE for trying to think of people reather than just money. Thanks again, Ron

aszerlong

26 de abr. de 2012

Mr. Markus made everything (from beginning to end) the easiest transaction we have ever been through, with the purchase of our Kia Sportage. He was very organized and had everything ready to go for us. He made it a very pleasant experience. This is a great dealership and we would buy from Peoria and Mike Markus again. Thank you so much Mike Markus for the great experience at Peoria Kia; we have already recommended you to a friend.Cordially,Allen (Al) and Trish Szerlong

jessief123

12 de abr. de 2012

appreciated the fact that there was no high pressure involvedfriendliness & help of all employees at Peoria Kia was a factor in dealing with this dealership

martinsm11

16 de mar. de 2012

My sister is a customer and recommended that I give them a try as I have had some let downs in the past. Kelly and the rest of the staff really went above and beyond to get me into my new vehicle. I received many incentives, and my sister received a "bird-dog" incentive for recomending me. Kelly wasn't about to let me leave without a car she knew what it meant to me and my family to get out of my old car and into a new one. Thanks Kelly for all you hard work!

supermum

21 de feb. de 2012

Great place to do business,very helpful and friendly people. The dealership was clean,bright and again friendly towards myself and my husband. We will continue our relationship with Peoria Kia by using their service department.

df24jade

31 de ene. de 2012

My car buying experience was great! Wonderful! My sales person Mike Markus was knowledgeable, friendly and I was in and out in an hours time of arriving to purchase my 2011 Kia Soul. I highly recommend this dealership. Peoria Kia has a lifetime customer!!

annabe

20 de ene. de 2012

We have purchased 3 cars from this dealership, and we will not be buying # 4 there I was there to pick up my car, which the work had to be redone. When I picked up my car you had both sets of keys and Connie said They will bring it up. I am used to just getting in it, it is parked in the front line. I went back and asked if she had given me the keys, and she snapped at me " I told you, he would bring it down " !!!!!She was EXTREMELY RUDE. I have had to bring my car in many times for the SAME things.My sunroof wasent working, and we couldnt use it. if you opened it it may not close. 5 times they said there is nothing wrong with it, only to have the moter be burned up and needed to be replaced. should not have taken 5 times. My remotes have been reprogramed at least 6 times since I bought the car The horn dosent work,and I have to come in again, because the part needed to be ordered. I am getting sick of coming there, and subjecting myself to all of the ineptitude.This dealership used to be nice, 7 years ago, but has really gone downhill. Like your rude east coasterner sales people that talk to you like your a freaking idiot ! My husband and I have refered 6 people who have bought cars from you. Well not anymore !!!We will be going to Mark Kia to buy our next one !!! Yo obviously have enough money, or your people whould not be turning your customers away. Maybe you dont care, and that's ok, we will gladly take our business elsewhere.We are planning on buying a new Sorento or a sportage, and it will not be from you !!!In all fairness Andy, did adress my issue, and am in the process of getting the horn part, and he made sure that the window tint was done correctly this time.

Joell1

15 de dic. de 2011

I wanted a no hassle low cost deal on a new Kia Optima Hybrid. I called 5 dealers in town and no one was able to beat the deal Peoria Kia offered. I live in the East valley drove 45 miles and passed 2 Kia dealers on the way to Peoria Kia. I would gladly do it again to be treated well and save thousands on the same car. I wanted a no hassle deal, while being treated like a genuine customer and that's what I received. The best experience with buying a new car in many years. Thanks Peoria Kia - I will be sending my friends and family your way.

Minivan man

22 de oct. de 2011

Peoria Kia had a vehicle that was very suitable for me and my price range. I inquired and they even drove it to my work for me to see it. After providing them with loan information, they had nothing else to do with me. My credit is not the best but was perfect for this vehcile. I even had cash for down payment and the same job for 10 years!? The sales rep never offered alternatives, suggestions or anything. Just blew me off with no further follow up! A family member also had a bad experience there.

moose19

9 de sep. de 2011

My 80 year old mother, with early onset dementia, went to this dealership yesterday, and was talked into purchasing a fully loaded Optima for $30,399, which is WAY over dealer invoice and way over sticker price. When I called manager to let him know that my mother could not afford this car, and asked him to work with me, he advised me that it was too bad, but once the deal was final, the deal was final, and that he really did give her the deal of a lifetime. Disreputable dealership. I would run, not walk from them.

Deneenm

27 de jul. de 2011

in June 2011, we purchased a new Kia Soul from Peoria Kia and it was by far the best experience buying a car at a dealership that my husband & I have ever experienced. And believe me, I hate buying cars at dealerships, so for me to say this means we had an excellence experience!!! Everyone at Peoria Kia was friendly, great to work with and everyone involved made our buying transaction fast & simple. Simon our sales representative was kind, fun to work with and very knowledgeable on all the features, the warranty and maintenance required for the Kia Soul.Our friends recommended we check out Peoria Kia and we are so glad we did because the entire experience was better than expected!Best part is my cute lil Kia Soul went 297 miles on the last tank of gas & that tank only cost me $37 dollars! Love it! Thanks Peoria KIA!!!!!!

carbuyer432

17 de jul. de 2011

I went to dealership with my 87 year old mother with interest in a trade in of Prius for Kia Soul. Got there at 4 pm - test drove a Soul and Sportage with Tony Kruger. Took about 45 minutes. We wanted to leave then to eat and get a price by phone or email, but was told it would take just a few minutes for Mike Marcus to give us the price so we should wait. We waited and waited and they kept saying just a couple more minutes. It was an 1 1/2 hours later and I said we had to go to eat (we hadn't eaten all day) Tony Kruger drove us to Panda Express to eat, took about 45 minutes. Got back to dealership and Mike Marcus still didn't have a price in fact hadn't even started to work on it. Said it would take 10 minutes. Took another 1 1/2 hour as they kept telling us a couple more minutes on and on. WE left dealership at 8:30pm and were so upset. This dealership has no decent place to wait. Terrible showroom and so uncomfortable for my elderly mother. There were tons of witnesses as I kept wanting to leave and pressured to stay. Mike and Tony are so inconsiderate. We left at 8:30pm...and had another hour drive home.... my poor mother. If anyone claims time line is differant then they are LIARS as there were tons of salespeople around as witnesses and everyone knew how upset we were. Mike Marcus followed up several times. I didn't trust him after dealership experience. He sent me one last email to see if I was still interested. I finally said yes if you can make deal I proposed happen. We were off about $500.00. He wrote me a very rude message back and told me to contact Tony Kruger. I couldn't remember who Tony was so went to website to look him up. Instant message came on from an Alex Gonzales. I asked him who Tony was and he said another internet manager as himself. I then asked if he could make deal if Mike was his boss and he said he could go to General Manager. I then gave him my phone to discuss. He called me but then admitted he wasn't Alex but Tony afterall and he was just using Alex's computer. This is decieving since I had such a bad experience with him from before. He then proceeded to argue with me about the time he and Mike made myself and mother wait. No tact! I think both these guys should be fired as they both play games and waste tons of your time. So many other dealers in town why put up with this poor customer treatment especially since this was suppose to be an internet haggle free deal.

carhound1313

11 de may. de 2011

Found the car we were looking for in their inventory on line. Contacted the internet sales manager and when we arrived we met Alex. Start to finish, Alex was friendly, knowledgable and straight forward when we decided to purchase the vehicle. I would ask for Alex if i were going to buy a car from this dealer. We had several accessories added to the car. First time through we had a problem with one add on but Tracy took over and followed through until all were installed properly. So far my wife is very happy with her new fully loaded Kia Sorento. We researched cars for 4 months. We were comparing the Ford Edge, Nissan Murano, Lexus RX350, Toyota Venza, Hundai Sante Fe and a couple others. We are retired. This car had everything including a 3rd row seat that none of the others had and was anywhere from $9000 to $15000 less. Consumer reports were positive except for a stiff ride which we did experience but it is OK.

Booob

12 de abr. de 2011

Very very POOR service dep. Never take your vehicle here, raise the prices and dont follow up and do what they say they will do.

cammilebird

22 de feb. de 2011

Worked with Alex in Internet sales and Mike the Internet Director. Both were great, ethical, told me the truth, did what they said they were going to do and gave me a great deal on my car. I could not be more pleased. If everyone worked like they did, more people would enjoy the experience of buying a car!!!

azdsrtdaisy

25 de ene. de 2011

Had a great experience, but I also had gone in already preapproved, knew what I was looking for and didn't have to haggle. I also told them that I wanted to be out in my new vehicle in no more than an hour and half and guess what...IT HAPPENED! Curtis was knowledgable about the power train as well as the warranties and not just the gadgets the vehicle offered (I have most if not more gadgets on my phone so this knowledge wasn't necessary). I had several bad experiences before coming to Peoria Kia and was quite pleased.

ashank

29 de ago. de 2009

AWFUL experience! They attempted to do a classic bait and switch with me. They advertised a 2008 Hyundai Santa Fe on cars.com and autotrader.com for 14,995.00. I went in, saw and drove the car, agreed on the price, and they sent in a general manager. That rose a red flag for me. Why do they send in the general manager when I agreed on a price? Then the manager said in brief 'I can't sell that car for that price. What are YOU willing to pay for it?' I said THE PRICE YOU'RE ADVERTISING!!! They tried to tell me that they were going to do a 'retraction' on the price, which is essentially their out on false advertising and failed tactics on a savvy customer who they tried to dupe. They blamed the advertisement on a third party wholesaler and 'human error'. Yeah, right. DON'T EVER go to this dealership, and tell all of your friends as well. I will be registering a complaint with the attorney general of AZ and BBB, and it's deserved. I thought Earnhardt was the slimiest, but these guys take the cake! Ugh!