Frank Sciacca

4 de nov. de 2016

Great experience. Prompt and courteous service. Minor Issues were resolved to my satisfaction

margery erickson

3 de nov. de 2016

It was as good experience and the people were polite and informative

Dennis

1 de nov. de 2016

The rear main bearing developed a leak, (Turbo, V-6), Although it was a time consuming job, they were able to meet my short deadline. Many thanks!

Verena Davis

29 de oct. de 2016

They did good but I am waiting for parts., I love the car. I just zips around. It is easy and fun todrive.

Kristina

26 de oct. de 2016

I was looking for a pre-owned Mini Van. I found a few on the Phil Long website. I submitted my information and shortly received a call from our salesman Anthoney Arzate. We played phone tag for a week or so. He sent emails of their current stock and kept me informed if anything new came in. We were finally able to meet up at the used car event at Freedom Financial Center. He was with another customer when we got there so he had another salesman help us. Darryl Merritt took over and he was great. He knew he stuff about the Odyssey. We worked a great deal on the van and our trade in. We were in a time crunch and were able to just do initial finance paperwork. We were able to set an appointment to come back to the store to finish. The finance manager was great and got us a great deal and in and out quickly. This has been the best car buying experience. Thank you to everyone at Phil Long Ford of Chapel Hills. We will send everyone here.

Larry Driver

19 de oct. de 2016

It was a very good oil change. It was the fastest I have ever been taken care of and I really appreciate the consideration. I was even updated by service rep while waiting. Thank you

Anonymous

17 de oct. de 2016

Only two things have concerned me:I have not received any paperwork regarding my loanWhen the car was detailed for purchase, the nose cover was not removed and cleaned under so I have a shiny car with a really dirty front end.

S. Mitchell

16 de oct. de 2016

Wonderful experience. Everyone was extremely considerate and very helpful. It was a pleasure doing business with Phil Long Ford .

Betty Bennett

14 de oct. de 2016

My service of car is always outstanding. I don't have any complain whatsoever and will always have my car service. My daughter have her car service at all times whenever she's in town and been a loyal customer since 1995

Phillip Kemp

4 de oct. de 2016

Car was brought in for routine servicing which was completed within estimated time-frame and done well. Customer service was exceptional, as always since buying the car at Phil Long 4 years ago.

Michael

2 de oct. de 2016

Good job perform at a reasonable price. Also I asked if they could complete the job as some as possible and the performance was done a half an hour sooner than expected.

tbn8vb

30 de sep. de 2016

Phil Long Ford assigns a particular person to be our service point of contact. The guy we have (Mark) is fantastic. We couldn't be more pleased with the attention and quality of service we receive. I highly recommend Phil Long Ford at the Chapel Hills Auto Park.

Chris Miller

29 de sep. de 2016

Got me right in and they were very pleasant. Was to early to talk to a sales person about trading up trucks.

DOUG

29 de sep. de 2016

EXCELLENT SERVICE. HAD A LOF AND TIRE ROTATION AND WAS IN AND OUT IWITH IN 45 MIN. EXCELLENT JOB.

Steven Lucks USN (ret)

27 de sep. de 2016

BZ - Navy terms for job well done simple put. You can put up the flags B and Z and fly them with pride.

Dick

25 de sep. de 2016

Everything done as asked. I had a waffle breakfast and free coffee and cookies while I waited.

connie ashton

17 de sep. de 2016

This is my seconds car I have purchased from Andre. I tell all my friends when your ready for a car let me know and I'll set you up with Andre.

Scott Munger

16 de sep. de 2016

Rodent damage in my 2014 F150. Repaired like new. Thank you.

Joyce D.

24 de ago. de 2016

Every one treated us very well.Was willing to help meet our needs.

Kasie

23 de ago. de 2016

I had a great experience and got the support I needed to find the right new car at the right price! I still got all of the luxury items I wanted with no pressure to go outside of my price range.

Sheryl

21 de ago. de 2016

Brought my car in for oil change and tire rotation. Everything went smoothly. I was in and out in less than one hour. Patrick and Curt took good care of me and my car. Thanks!

herman

20 de ago. de 2016

service department was great, sales department not so

PH

20 de ago. de 2016

Great service. Lee was enjoyable to work through the process with.

mwald

19 de ago. de 2016

Great service. Chris Taylor is always so responsive and goes the extra step to address any concerns you have.

James White

19 de ago. de 2016

Very fast and efficient service friendly staff Got car in immediately and performed service in less than 20 minutes

Frank R. Lujan

16 de ago. de 2016

To all sales personnel and financial personnel I thank you for your professionalism, courtesy, knowledge and assistance see you on the golf course or Broncos games,

David Musil

16 de ago. de 2016

Awesome dealership, we came in not expecting to get into two vehicles. TD made it happen. Thank you so very much.

bob burita

14 de ago. de 2016

great job all around! high quality and thoroughly professional!

Jerry Hicks

13 de ago. de 2016

Service technician was very knowledgeable and friendly.

Paul K.

12 de ago. de 2016

Excellent experience. Lee was most helpful during the entire process, from check-in to updates on progress several times, to walking me through the final report. THANKS!

Colorado Cobra

12 de ago. de 2016

Even though the car was no longer under warranty, the service manager discounted the repair work.

Connie Burkhart

11 de ago. de 2016

Chris Taylor was my service advisor and even though the repair on my Sync device was not fixed the first time, when he called me back in it was. I am grateful!!!! Thank you ChrisI Love my Edge

Steve

6 de ago. de 2016

Chris Taylor has been my service advisor now going on my fourth vehicle and I have never had a bad experience while he was taking care of me.

VALERIE HARRINGTON

5 de ago. de 2016

I WENT TO PHIL LONG FORD CHAPEL HILLS, FOR A MUCH NEEDED OIL CHANGE. INITIALLY IT WASN'T GOING TO BE ABLE TO BE DONE AT THE FORD QUICK CHANGE SO THEY MADE AN EXTRA EFFORT AND GOT ME IN AT ANOTHER FACILITY ACROSS THE WAY. THEY FIT ME IN RIGHT AWAY. THE BEST PART WAS IN CONVERSATION WITH THE SERVICE REP, I MENTIONED I NEEDED A BIGGER VEHICLE BUT THOUGHT I HAD TO WAIT LONGER TO TRY. HE TALKED ABOUT AN UPGRADE PROGRAM AND NEXT THING I KNOW I WAS TRYING TO BUY A NEW VEHICLE. ALTHOUGH WE WEREN'T ABLE TO COMPLETE THE DEAL, THE SERVICE WAS AMAZING. THEY DID ALL THEY COULD TO TRY AND MAKE IT HAPPEN. I WILL BE BACK WHEN I HAVE MORE MONEY TO WORK WITH! NO PRESSURE AND GENUINE.

Lawrence Tobias

4 de ago. de 2016

Very good service on my Ford truck. Was completed in the estimated time.

Laurie Strickland

1 de ago. de 2016

I have just purchased by second car with Phil Long Ford, and both experiences were truly perfect. I had bought a 2011 Flex. Recently we had hail in Colorado Springs so the dealership was having a real sale - not just in words but in actions. Terry Jones, the salesman who worked with me, never pushed, pressured or manipulated me into buying a car. Some dealerships view a woman alone visiting a car lot as nothing more than a than a a paycheck. Phi Long as always treated me with respect. I have never felt as if anyone there were in intimidating me.I have spent 5 years having my car serviced. I am as impressed with Phil Long's service department as I am their sales department. For a new Ford, I'll never go anywhere else.

Jennifer Douglass

1 de ago. de 2016

Great service, as always! Eric was very helpful and great to work with! Thank You!

Chilibean

1 de ago. de 2016

There service and people were outstanding! We were traveling and needed some repairs done they fit us in and were great. Our dealer back home had supposedly fixed the problem we were having 3 different times!! We are hoping this dealer fixed the problem for good since our truck is only 3 years old.

Brad Ennis

31 de jul. de 2016

Overall the experience was good. I traded in two of my vehicles to buy an F250 Super Duty Crew Cab. The test drive went well, so it came down to the coming up with the an acceptable price. Fortunately the rebates, and trade in vehicles we came to a good price.

Glen Wiersch

31 de jul. de 2016

Chris provided superior and professional sales service. Best I've had in a long time.

Tracy sharples

30 de jul. de 2016

Great service on a brake & transmission fluid jobThis survey, however is another story.Why must I put a minimum number of characters for my review?

CAPT Steven Lucks USN

28 de jul. de 2016

I would recommend Phil Long Ford to anyone who is looking for a honest deal.

paul johnson

27 de jul. de 2016

Chris Taylor always treats me right. Customer service is always top shelf

Michael

26 de jul. de 2016

I would only recommend a little more timely. Took me 5&1/2 hours to do deal.

melvin

26 de jul. de 2016

Ounstanding job as always. Very friendly agents there also.

Jennifer

24 de jul. de 2016

I thought the overall experience from top to bottom was very exceptional. They took very good care of me and I would recommend all my friends and family to go there and get the great experience that I did.

Bryan Hale

23 de jul. de 2016

Always a pleasure. Chris Taylor always treats me well, as well as all the employees at the dealership.

Dave G

21 de jul. de 2016

The service was good. The service people were friendly and courteous.

Phil

21 de jul. de 2016

Pat did a great job up front and my oil change was done in about an hour.

Rudy

20 de jul. de 2016

We got more truck than we thought possible at a fair price!

Mike M

19 de jul. de 2016

Got my truck fixed on a Saturday with no notice. They could've easily turned me away and made me make an appointment but they squeezed me in and got me back on the road in a couple hours.

Jason

18 de jul. de 2016

The sales representatives were extremely knowledgeable and helped me find the exact vehicle I wanted. They were also very friendly and patient.

Donald Gaskill

17 de jul. de 2016

Everybody at the dealership was excellent with their help.

Rudy Corral

14 de jul. de 2016

Very courteous staff...Very happy with the work that was done!

Lawrence Rusiewicz

13 de jul. de 2016

In for an oil change and because of their thorough inspection found a couple of minor problems. Had them repaired while in the shop to eliminate the possibility of problems getting bigger.

DMP

9 de jul. de 2016

Bought our new truck with Ian. Our other car was serviced with Kyle. Both were friendly and professional.

Steve

6 de jul. de 2016

Exceptional experience as usual! Always recommend Phil Long.

Leonard R. Williams

4 de jul. de 2016

Everything in the service process went very good. GREAT Job!

Heather B.

3 de jul. de 2016

i was looking for a first car for my daughter. we had my one year old grandson with us so we began our search online. after seeing that Phil long had a huge inventory, and hearing on the radio about the hail sale, we decided to head to chapel hills Phil long. while in route, we received a call from the salesman, who told us he had eight vehicles that fit what we were looking for and where to meet him. we found something perfect and got a great deal. i was super pleased with everyone we worked with! i will absolutely be contacting them again when i am ready for another car of my own.

Allan W. Atkins

2 de jul. de 2016

Great service. Mark, "The old guy" Riese is one of the best advisors on the lot

Jason Welty

1 de jul. de 2016

Service is always great, and the work is always done right.

JR

1 de jul. de 2016

GREAT service. Spoke to the problem with tires and recommended tires based on projection of keeping vehicle.

Chris T

30 de jun. de 2016

A little confusion between the service scheduler and the service manager but it was okay

Phil Long Ford Chapel Hills

24 de jun. de 2016

I told Brad the braking issues I was having with my 2006 Ford Escape. He understood my concerns and took care of the repairs.

Rita Peterson

23 de jun. de 2016

Lee Samples was extremely friendly, helpful and such a pleasant sales rep. Thank you.

Barb Erickson

21 de jun. de 2016

As always the service went smooth and quick. Really appreciate your coupon books.

Nancy Schmidt

21 de jun. de 2016

Ean good guy. He made the painful experience of buying a car fun.

Bob Schmidt

21 de jun. de 2016

This is our 2nd purchase with Ian Dorsey. Again the process was easy and we appreciate his easy going and thorough work ethic. Thank you Ian!

Frank Howell

19 de jun. de 2016

The reason for our visit to Phil Long Ford was to perform a recall on our 2010 Ford Fusion. Brad, our service advisor, greeted us and promptly completed the appropriate paperwork, explained the expected time for the service and informed us that he would keep us informed of the progress. He located us in the waiting room close to the projected completion of the service to provide us his promised update and the actual completion was subsequently within his previous estimate.Brad impressed us as being a true professional and demonstrated a customer care attitude that makes him a valued asset to Phil Long.

Bob Boruff

18 de jun. de 2016

I received excellent service on my classic 1993 F-150. Every person was polite, knowledgeable, respectful, as well as truly wanting to help with my service needs.

Paul Schweitzer

18 de jun. de 2016

So far so good! This is the third time my truck has been in the shop since I bought it in October 2015. I just wonder when the engine is going to go. Great service, fast and efficient. Kyle was a great help in getting my vehicle done ahead of schedule.

Rob Alexander

14 de jun. de 2016

l like the idea of on line shopping for a car and would recommend it to anyone. All the pre buying paperwork was complete before I even set foot in the door of the dealership. No swarm of salesmen to deal with when I did arrive to finalize the purchase because I already had an awesome guy that I had been working with.

Rich

14 de jun. de 2016

Great service across the board.Left with my new car twice.

JAIColorado

13 de jun. de 2016

Glad I tried this dealer again. My last experience 4 years ago was not this good.

Steve Winkel

11 de jun. de 2016

Service was quick, customer waiting area was exceptional

P Pennington

10 de jun. de 2016

I have had mark as a service adviser for many years. He is very efficient and was able to get me back on the road quickly when there were limited parts available for my truck.

Chris

9 de jun. de 2016

Brad is our guy for all service for our Ford vehicles. He takes time to listen, ensures we know exactly what is going on, doesn't oversell, and genuinely cares about us and our vehicles. We are not just a number. This is unusual in the car service business. Because of him, we don't dread car service because he makes the experience painless and pleasant.

Bruce Flory

8 de jun. de 2016

My Service Rep Patrick really went out of his way to understand the issues I was having with my vehicle and made sure that the problem was solved before he released the vehicle. This was a pleasant change from past years when my vehicle would be returned without the problem fixed and the service guy telling me "Well it didn't trigger a code so there's nothing we can do..." Patrick also did everything possible to find discounts for me and minimize the repair hours spent repairing my vehicle. While the final bill was very expensive, it came in substantially below the estimate.

Don Wick

2 de jun. de 2016

Arrived without an appointment and on a busy day after a holiday. Patrick worked me in and had the service completed in a timely fashion. Thanks, Patrick.

W. Gust

1 de jun. de 2016

Fast and quality service. Ryan was very professional and took care of my needs quickly.

Barbara Joyce Daughter

31 de may. de 2016

I came to Phil Long Ford of Chapel Hills Last I believe on 5/23/2016 and was interested in test driving vehicle only. Little did I know that I would walk out of that dealership with a 2016 ford fusion with everything I wanted and more. I was concerned about turning my 2013 ford fusion in and how much I would owe because on the little wear and tear on my vehicle. Not only didn't I walk away with not owing a dime on my 9 payment but I didn't owe wear and tear. My sales guy was new to Phil Long Ford and not one time was I concerned about the treatment I received. My sales guy was professional courteous and listened to want I wanted. I also felt like I was part of the family over there. And because it was so late when the car was delivered, while I was at work one of the sales guy literally came by my work, picked up my vehicle, detailed my vehicle and brought it back to me and I say you can not get better than that!!Thank you !

Steven J. Lucks CHC - CAPT USN (ret)

26 de may. de 2016

BZ - Bravo ZuluJob well done and thanks for the food court Team members, they too did a great job.

MaryJo Hoepner

26 de may. de 2016

My rep was outstanding. He asked the appropriate questions regarding servicing my truck. I had not been back to this dealership for service for over 2 years because the last time was extremely unpleasant. This rep was so good, I will come back again.

David Heber

24 de may. de 2016

Kyle Iverson was awesome to work with , I will return to Ford service center with the outstanding service Kyle provided.

Laurie

19 de may. de 2016

Bought my 2014 Ford Escape at Phil Long Ford at Chapel Hills Mall. I had excellent service from beginning to end.

Greg Brantley

19 de may. de 2016

Mr mark was super as usual. Got in , got my truck service, and had a great talk with Mr RieseAnd I'll be back when the need arises

MG

12 de may. de 2016

Good job. In and out quickly. Performed needed services.

Chuck Dewey

6 de may. de 2016

Sales and finance staff provided exceptional service.

Jim R

5 de may. de 2016

Was just in for routine service (oil change, inspection). Service was quick and done correctly. The new waiting area is very nice, and I was there early so I had a nice breakfast at Jenny's.

Lisa

3 de may. de 2016

I had a Good experience at Phil long ford service center!!

Lisa M Ward

3 de may. de 2016

Thank you for your service. I was happy how well the service team, worked on my car. The front desk services person, gave me great services. Thank you. Lisa Ward

Jim

1 de may. de 2016

Great job. Professional and quickly completed. Recommend

JP

29 de abr. de 2016

Very fast and efficient staff at the Service area, friendly, too

Linda Fischlein

29 de abr. de 2016

Patrick was knowledgeable , helpful and very friendly.

Charles Dahlem

27 de abr. de 2016

Super.......................................................................................................................................................................

KATHY ACOSTA

27 de abr. de 2016

Lee Samples was terrific. He was very, very helpful in answering my questions and SO POLITE.Thank you. Kathy Acosta

Robert Brooks

24 de abr. de 2016

Friendly and easy process to schedule a service appointment. They were ready to service my car as soon as I got there, and finished in a timely manner, Great customer service form the staff. I enjoyed the complimentary coffee and cookies.

Raquel Mullineaux

24 de abr. de 2016

Found a car and I love it! Everybody involved was very helpful, patient and informative. We bought the second car that we test drove! I am pleased with the vehicle and it's like new condition. We will buy here again.

Joseph Marc Liebert

23 de abr. de 2016

Ian Dorsey was our salesman and he was exceptional! Chris (management) worked hard to get us a deal which was acceptable to us. The customer service was excellent which includes Garin Murrdock in finance! The only negative I can say is the closing process was too long which ended up lasting two hours. When I bought my wife's car last year at Infinity, it took only 45 minutes.

White Mustang Shaun

21 de abr. de 2016

Chris Taylor is amazing. He is one awesome human being and an even better service rep. This guy should be in charge of the whole service operation. Needless to say I will keep all of my sales and service in-house at this location.

Christy Carroll

19 de abr. de 2016

The Service Center is clean and the staff professional. My Service Advisor, Kyle Iverson, is someone I feel I can trust.

Stephen Mandel

18 de abr. de 2016

Worked with Kyle Iverson and he is very professional and did everything to make my experience a good one. Kept me informed and was easy to get along with.

Joyce Dickerson

17 de abr. de 2016

good service and explained some of the features of my truck that I asked about

Michael

13 de abr. de 2016

I took my 2016 Explorer in for regularly scheduled maintenance. I bought by explorer at Phil Long Denver and had it serviced at Phil Long Chapel Hills. The dealership Quick Lane service was fast, friendly and great service for my Explorer!

Keith

13 de abr. de 2016

Great sales team. Great location. I was in the market for a new vehicle, and the sales team went out of their way to accommodate all my needs. The location of the showroom is great, it was clean and very comfortable.

Arthur Rhyne

2 de abr. de 2016

ExcellentThank you Mark Reis and your service department a job well done.

Garret

1 de abr. de 2016

Nice waiting area. They had my vehicle for 36 hours, it was a wait but it is understandable given the Bizzare nature of my issue. The long short of it is that they took a while but it was neccisary for them to get it right and fixed the first time. So far so good.Definately feel like nothing was unnessicary. Service was definately non preditory.

Allen Elliott

30 de mar. de 2016

Had my car serviced (oil change, tire rotation). Eric and Pat were great!

Jeff Christman

26 de mar. de 2016

Phil Long Ford at Auto Mall Loop in Chapel Hills is excellent! Fred and Hector were great! My fianc and I had a wonderful and easy buying experience.

Amy Dibb

25 de mar. de 2016

I love coming here to get my car serviced. They also found that my 3.5 year old car had a bad battery while they did their full inspection. Thank you Ford!

David Duke

25 de mar. de 2016

Chris Taylor was awesome. He got us in and out and fixed all the recall notices. I was really happy.

Mike Callies 'Maui Mike'

24 de mar. de 2016

Kyle Iverson continues to provide an exemplary level of service and organization on my service appointments for out three Ford vehicles all purchased from this dealership. Kyle and Tina in payment area do a great job with me and we are good friends after many visits for service or tough problems to solve, I greatly appreciate Kyle's work and experience skills at the dealership. Tina is also a very competent and helpful professional at invoicing and payment time.The service and preventative work on 2002 T-Bird vehicle were outstanding.and completed on time.

PC

23 de mar. de 2016

Went in due to car breaking down, ended up with a possible expensive repair on a very old car, ended up trading in a non-functional car for a great trade-in value and got a brand new car in the process.

Barney

21 de mar. de 2016

I was very pleased with the courtesy of the employees in the service department. In and out in an hour with an Oil Change and Tire Rotation!

Jeff

15 de mar. de 2016

Was an overall good experience. I still thing the dealership charges too much for service and, there simply are some services that must be done by the dealer.

Mike

14 de mar. de 2016

This visit went a lot better then past visits. Only problem I had was the Service adviser was gone when I picked up my vehicle and the cashier was a little lost when it came to reading the notes from the work order.

Dave and Lee Ann whiteman

14 de mar. de 2016

We bought a new car for the first time in 16 years last week and our buying experience was excellent. Our daughter did some research beforehand and was in touch with John Vigil so he knew what we wanted upon our arrival at the dealership. We are very excited about our purchase of a Ford Edge and am looking forward to many years of enjoyment driving this vehicle. John was very helpful and we are very pleased with the information he gave us re the purchase of our Ford Edge.

Steve b

14 de mar. de 2016

Amazing service and staff! I was treated like a VIP from the beginning to the end of the experience! I didn't even plan on buying a car, but they ma I was treated like a VIP from the beginning to the end of the experience! I didn't even plan on buying a car, but they made it impossible for me to say no. Wow

David

13 de mar. de 2016

Treated me fair. I do not want to write a 50 word response, and therefore I'm not going too.

Lynn Harrington

12 de mar. de 2016

Kurt Lovvorn was my service advisor and gave me the best possible customer service ever! He made me aware of every step in the process.I was in and out in a timely manner.I was very #5 impressed with his professional care.I like the new comfy chairs in the waiting area.

George LeGrand

12 de mar. de 2016

Excellent service work. In and out fast. My appointment was for 9:00 am but they took me at 7:00 when I dropped it off. Saved me from using the shuttle to get back to work so I wasn't late. I've purchased three new vehicles from Phil Long in the past five years and all the experiences have been great. Routine service work has always been great using the fast lane. I would highly recommend this dealership for a new car purchase and on-going service. Beats the heck out of sitting in a small cramped, dirty customer service area at a local lube shop drinking coffee from a ten year old Mr. Coffee.....

Darren Rojas

11 de mar. de 2016

Mark was outstanding and took great care of my service needs... He also followed up with me a couple of times, which no other service manager has EVER done!!

Joe

11 de mar. de 2016

outstanding as always this is the 14th car I have bought over the last 12 years.

Rebecca D

11 de mar. de 2016

Christopher Taylor helped us out and he was awesome. He went above and beyond the call of duty by stepping outside to answer my husband's question about his Ford Explorer, which is not the vehicle we brought to be taken care of. We found this exceptionally kind on Chris' part; which actually exemplifies my experiences with Phil Long Ford for the past 15 or so years.Thank you, and well done!~Rebecca

Joe

9 de mar. de 2016

Found the response time and attentiveness exceptional

Brandon T

9 de mar. de 2016

I made an appointment for service with Patrick Carter at Phil Long Ford after work the day before I was to take my family on a 2000 mile road trip. I was late because I got out of work late and got lost on the way to the dealership. I arrived at the dealership past the time they would normally start a new job right before closing time. Patrick truly went above and beyond to fit me in, working with the technicians to change my oil and rotate my tires reliably in a timely manner. His tenure with Phil Long speaks to a loyal company that takes care of its customers and employees. I will certainly be working with Patrick for servicing my new car I purchased at a different dealership.

Eddie Brann

1 de mar. de 2016

Outstanding experience! The salesman and everyone involved were great to work with!

Eileen

29 de feb. de 2016

I over 20 years with Phil Long, I have NEVER had a bad experience. They always go above and beyond to provide the best assistance possible. I highly recommend this dealership, its service department, and their sales staff.

Bruce Flory

29 de feb. de 2016

The Quicklane service at the new location over by the Hundai dealer is amazing! They are really fast and you won't experience any of the ridiculously long waits that you do at the regular Chapel Hills Phil Long Dealer locations. These guys even ran my truck through the car wash and vacuumed the interior. Talk about Service!! This weekend they earned my business for life!

Mark

29 de feb. de 2016

I worked with Pat and he was very personable and helpful! Plan to work with him on all future car repair needs!

Cindy

28 de feb. de 2016

My salesman, Seth, was very patient and took the time to answer any questions I had. He even went to extraordinary steps to go over all features of the vehicle to familiarize me with them.

Wayne

25 de feb. de 2016

Thanks for the great service. Love what you have done to the waiting area!!

Gregory Heinrich

25 de feb. de 2016

Mark took care of the repair process in a professional manner.

Lauri Grivy

24 de feb. de 2016

I have never taken my truck to any other place since I bought it from Phil Long Ford almost 6 years ago. They know my vechile inside and out and do such a great job. I wouldn't take it anywhere else.

K. Mike Thompson

24 de feb. de 2016

Having had a less than favorable service at another facility, this service department reestablished my faith in Ford Service Departments. My first new Ford was in 1978 and I have purchased Ford every since. I will be using this dealership and their outstanding service department. I have nothing but praise for Mark Reese and his team.Thank You!!!K. Mike Thompson

Allan Atkins

24 de feb. de 2016

my experience was great, my car was finished in great time.

Kelly Erickson

24 de feb. de 2016

It's the only place to take my truck and I appreciate everything that is done while I am there.

Barbara Drury

24 de feb. de 2016

I worked with Kyle from intake through the servicing of my vehicle. He is outstanding and I would recommend Phil Long Ford Briargate and Kyle to anyone needed service or repair work done on your vehicle.

Jessica

24 de feb. de 2016

Just sad I had to buy a new tire on a car I haven't even had for month.

James D. Murtha, Lt. Colonel, U.S. Army, Retired

24 de feb. de 2016

Again, as I previously stated earlier this evening in my previous reply, the service was outstanding and the courtesy and professional service extended to me by your service advisor was exceptional.

TotallyHosed

11 de nov. de 2015

We took our Ford Edge to get repaired. We paid $350 to repair the A/C. When we got the car back the A/C was still broken. When we called them to ask about it they told us, "Oh we repaired your audio." WHAT!?! That was never broken. We've called them 15 times and when they do answer they tell us, "Our service manager is looking into it, we'll call you back." Never get called back...

DorisC.

1 de nov. de 2015

Excellent leasing experience at Phil Long Ford Chapel Hills-Ivan Muniz was very professional and helpful when our daughter wanted to select a Ford Escape to lease. He was very truthful and did not play any games with pricing or vehicles available to meet her car needs. Ivan is very patient and knowledgeable about the leasing process. The staff were very friendly and acknowledge you as they walked by.Financing was smooth with no hassels.

the bubba

31 de oct. de 2015

If you are looking for a great car buying experience, then go see Ivan at Phil long ford at chapel hills. I have dealt with alot of "sales guys" over the years. But Ivan is truly a salesman who cares and goes that extra mile to make sure you are happy. Treated us with respect and listened to our wants. Best car buying experience in 20 years.

Raider Fan!

31 de oct. de 2015

Ivan was very easy and helpfulto deal with. Definitely not your typical sales guy. He went above and beyond and made our experience great. Ask for Ivan when you go to phil long ford at chapel Hills. He will take great care of you!!

ERIK SAGE

15 de oct. de 2015

Ivan was are sales rep one of the nicest guys you'll ever meet him and TD took awesome care of us plus we got a great deal on our new escape

Lloyd

21 de sep. de 2015

After visiting a couple other dealerships I was absolutely blown away with the outstanding customer service I received at Phil Long Ford Chapel Hills. My salesman Ivan Muniz assisted me in my purchase of my new Ford edge. My experience with Ivan , management, and finance all went smoothly throughout the whole deal. His product knowledge is outstanding! Ivan did a great job in listening to my wants and needs to help me find the perfect fit for my family. I've purchased many vehicles in the past and this is the first purchase I've dealt with an all around stand up salesman like Ivan. I highly recommend Ivan Muniz .A salesman with integrity!

USMC Retired

1 de ago. de 2015

Recently moved the wife to the area but work takes me away. We explained our unique situation to our sales associate George and the Sales Director Zack who stepped in for some reason, as well as the Finance Rep Garin. They were good in providing competitive vehicles and even manufacturers we were considering for a side by side comparison. That helped us decide on the Edge. Although not a special order, for what we wanted they decided to intercept one heading to another dealership. We signed the purchase order and waited...and waited. Turns out it went to the other dealer anyway and they decided to just drive it the 150 miles to us over a week later. By this time I had to leave and Garin in Finance said he couldn't do anything until the vehicle got there. The finance department was incredibly hard to get ahold of. He finally complete the paperwork and sent them to me to sign. He failed to put my wife's name on the documents which is a much bigger deal when it needs to be registered. Then the simple accessories that we said we wanted when building one on line still had to be installed. The installation costs were more than just building a special order! Then the remote starter module had a Software issue so they said they couldn't install it. But well over a month later they still hadn't called to tell us anything until WE called. Chris in Service said he would get the part in and get it taken care of. Again we waited and no one called to say it was in because Chris was out. Finally over 2 months later our now overly priced Edge is done with the painful purchasing experience. It did not have to be this hard if they really cared about COMPLETING the sale instead of just making one.

Michael

23 de jun. de 2015

I bought an F150 from this dealership and the experience was wonderful. Mike Jefferies was our salesman and he walked us through the whole process making it easy and stress-free. As a former military member himself, he was able to help get me a great deal and make sure I was taken care of throughout the process. Thank you Mike Jefferies and Phil Long Ford!

Paul and Lisa

14 de jun. de 2015

We had a very positive experience. Todd, Eric, Steve and Sonny gave us 100% customer service. They all stayed until 10:00 pm in the evening assisting us with our purchase of a F150 truck. I would recommend them to anyone I know. After having some negative experiences with many other dealers in town, they made our buying experience a good one! Paul and Lisa

Jim

12 de mar. de 2015

Mark is an amazing guy. I figure if I complain about service then also recognize good service. Mark got me taken care off today. From what I understand it was his day off and he still came in to be sure I got taken care of. He said his customers are his customers. I haven't heard that in so long. Everything works great now and Mark got my car filled up with gas too. No need to talk to anyone else just call Mark, he'll be sure to take care of you. Oh and by the way here is his number 719-572-2304. His service reminds me of a small town dealership where you are treated like family!!! THANKS MARK!!!

jim

9 de mar. de 2015

I went to pick up my car after the repairs and now my controls on the steering wheel don't work. Back to the dealership. And what was the excuse? Oh the lap top was bad...

PW holtz Dobie

16 de oct. de 2014

Found out late Saturday morning that the sway-bar bolt on the left side of our Chevy Trailblazer had sheared off. I quickly call Phil Long at Chapel Hills as they had service the Trailblazer before...imagine that a Chevy being service by Ford...the service department was able to get me in Saturday afternoon around 2PM as they had a cancellation...I arrived early and they took the car and had repairs completed within 2 hours replacing both sway-bar bolts. The service was excellent and the price was reasonable and I was thankful that they could accommodate me on such short note. Thanks Phil Long Ford!

Chuck Ulmer

15 de oct. de 2014

Outstanding service as usual - Chris Taylor has taken care of us for the past several years and continues to do so - superb employee.

KaitlynM

13 de oct. de 2014

The buying experience was great! They spent as much time as was needed to find me the best deal! They were absolutely great - I would definitely come back for my next car!

Mike

9 de oct. de 2014

Top quality dealer and salespeople, and excellent car service!

climb400

25 de sep. de 2014

I recently moved to Colorado Springs and waited till I arrived to trade in my vehicle for a new Ford Edge. I had the pleasure to work with Mike Fowler (Sales Associate) and James Jones (F&I Manager). Because my vehicle was a special order there was a month and a half between order and receipt. There ended up being a few things missing from the vehicle when delivered this is why I choose four out of five stars and this is also why I HIGHLY recommend that you as a customer request copies of ANY THING you sign off on and any orders placed for specific packages. With this said, both these gentleman mentioned above, the GM, another gentleman (I cannot remember his name for the life of me) and the two finance gentlemen went way above and beyond to make sure I was a satisfied and happy customer! The items missing were easy fixes and all of us worked out a resolution both parties were happy with! All an all I would highly recommend Chapel Hills Ford if you're in the marked for a new Ford, as I said, just be sure to leave with everything in writing so as to avoid what I had to go through.

SOONER FAN IN COLORADO

12 de sep. de 2014

FROM CHRIS IN SALES TO CHRIS DETONE IN FINANCING...EXTREMELY PROFESSIONAL PEOPLE! I HAVE NEVER BEEN SO RELAXED IN PURCHASING A NEW CAR. FELT WE WERE GIVEN A GREAT DEAL AND FELT APPRECIATED FOR OUR BUSINESS. WILL DEFINITELY RECOMMEND TO OUR FRIENDS AND FAMILY AND WILL PURCHASE THERE IN THE FUTURE.

Mike Hogan

11 de sep. de 2014

Service coordinator was on time and called back promptly with estimated repairs. Truck was repaired quickly in less than a day with new radiator hoses. Only down side is the cost of the parts: $150+ per hose.

Packer Fan

11 de sep. de 2014

made an appt for quick service and some warranty repairs. had to come back a second time for warranty service and deflector installed. Now have to come back a 3rd time for my third brake light to be replaced even though I had told them about the problems before I came to the first appt. took 3 hours on the second appt to tightened fender rods and install bug shield and nothing was resolved on the light. Shane is great to work with and I love my F150!

Ian M.

10 de sep. de 2014

Short Version: Phil Long Ford at Chapel Hills delivered great service to me. My salesman was Justin Reese and I purchased a brand new Ford Escape from them. My previous vehicle loan was taken care of by Ford and they had a bunch of rebates that helped lower the price of the Escape. Would HIGHLY recommened and WILL do business with again. I visited Phil Long Ford at Chapel Hills on a Saturday. I had submitted information about the car I was in the night before and a Justin Reese contacted me shortly after to assist me. Justin set up a time for me to come in and take a look at some cars I was interested in. When I arrived Justin was very pleasant to deal with. I test drove a few Focus', a Fusion and an Escape. Not once during any part of the test drives did Justin ever make me feel pressured about whether or not I would buy a car today. Justin answered all of my questions about the vehicles exceptionally well. I originally came in only looking to test drive a few vehicles to see about possibly replacing my Impala. I had already been to a few dealerships before I came to Ford and wasn't expecting to buy that day. I enjoyed the Ford Escape so much that I ended up going into the office with Justin and ran through the numbers. Justin was able to give me plenty of rebates that kept the payments within the range I had originally quoted him. He also was able to make sure my Impala's loan was completely taken care of so I wouldn't have any rollover of negative equity. Overall, great experience, great individual to deal with, and so far I love the Escape!

John

10 de sep. de 2014

Excellent and very quick service with a smile. They check your alignment for free also!

ChaplainDick

10 de sep. de 2014

Excellent service. I went there only for service but I always look at the new cars. I have a 2013 Ford escape that I am happy with.

Alex B

9 de sep. de 2014

Scott provided an excellent customer support when I came in for 50K mile service. He promptly informed me of the recall service on file for my vehicle and of an additional warranty repair required. He delivered on his promise to complete all repair in time. Overall, my customer experience was outstanding and my expectations were met/exceeded. Keep up the good work, Phil Long Ford (Chapel Hills).

Norman R.Phares

9 de sep. de 2014

great service_ thanks. All were very helpful as they have been for the last nine years!

Dave F-150 Driver

5 de sep. de 2014

Very pleased with everyone we dealt with buying our 2011 F-150. From our salesman, sales manager and finance person...all true friendly, caring, professionals.

WJBJS

5 de sep. de 2014

The service representative (Shane) was NOT very customer friendly. The information I relayed to him about the repair I sought for a cabin air leak that was causing a high pitched whistle in the cabin and the information was not relayed to the repair technician (Mariana) properly. The result was the repair was NOT made as requested because the technician did not have all the information I provided to the service rep. When I returned to get the vehicle the whistle was still present. At that time the service rep got the technician to come over to the vehicle and I directed him to where the leak was. He heard it right away and admitted he missed it the first time. I had to leave the vehicle for repair again and this time it was immediately fixed. The technician was great! I am very satisfied with the final outcome. It is a shame the service rep did not relay all the information I was trying to give him -- I got the impression he did not respect me or value the information I was providing. The repair technician was extremely polite, patient, and did a great job fixing the problem - Kudos to him!. Perhaps it was just a bad day for the service rep but he needs to work on people skills - some of us customers have experience in automotive repairs but I feel I was just dismissed.

Christian Casas

12 de ago. de 2014

I bought a 2013 certified ford escape, this vehicle is been at the Phil Long Service Shop several times and technicians can NOT find what's wrong with the vehicle, there is a loud noise by the driver side, every time we drive the vehicle we can feel it, I am not a professional mechanic, but I know this is bad, again I still can't believe Phil Long technicians can't find the problem, I will never go back to Phil Long to buy a vehicle ever again.

Linda P.

7 de ago. de 2014

As always my experience with Phil Long Ford and Scott Shannon has been a good one! They take such good care of me and in a timely manner. Many thanks to them all!

Richard Faris

6 de ago. de 2014

I had a very good experience getting my car recall repairs being completed at Phil Long.

Colorado Retired

30 de jul. de 2014

Fast turnaround and friendly Service Manager. It's really great that, while waiting on service to be completed, I could walk around the site and look at cars without a salesman hanging on my every move.

Daves Red 57

30 de jul. de 2014

Chris Taylor was my Service Adviser. Service was performed on time and was excellent. (Chris, I picked up one of your cards from the service desk. You might want to check the spelling on your card. I do not believe Service Adivisor is correct).

John D STEELAZ Fan

26 de jul. de 2014

I was very happy with the service I received from my advisor Jeff. He took the time to make sure I was completely satisfied. The service was done very quickly that made me happy.

Irene and Glen Blair

26 de jul. de 2014

We like to buy our car's at Phil Long. Will recommend you to friends and family.

Doug

18 de jul. de 2014

Had an appointment, but it took almost 1/2 hour just to check-in. No one seemed to know who was in charge. Was probably the worst service I remember ever having.

Ayers family for a College car.

2 de jul. de 2014

Excellent service, no pressure just valuable information. Wonderful working with Ford Dealership north location. Will go again when a car is needed.

Happy Car Owner

1 de jul. de 2014

WOW! This was definitely THE BEST car buying experience I've ever had. Nick Shelton was the one who helped us and we were so impressed with his knowledge and customer service. I would highly recommend this dealership and Nick in particular. We could not be happier with our Ford Focus and the Phil Long experience. Thank you!

Grayson Edwards

26 de jun. de 2014

After taking my truck in for diagnosis, Ford determined both turbos were bad in my truck. The cost for repairs, $5,000.00. However, some of the language used In the diagnosis made something tell me to get a second opinion. I then took it to a reputable diesel mechanic here in town. They determined it was just a gasket between the turbos was bad. The repair Bill was $351.00. Ever since, the truck has never ran better. Phil Long Ford just about cost me thousands of dollars for unnecessary repairs. If you own a diesel truck, go somewhere else.

LindaC

24 de jun. de 2014

I had the best experience buying my car. Zach Moore was the best. Took very good care of me and got me exactly what I wanted.

Mark Stahl

24 de jun. de 2014

Just oil change, but service team was on top of everything

Andrea

24 de jun. de 2014

I have had my Mustang GT Shelby Cobra serviced twice at Phil Long Ford. The also had to repair a part that I thought was repaired at another shop, but it wasn't done correctly. Phil Long Ford ordered quality Ford parts to do the repair. This is the only service department I will take my car too! They are the best. They also provide excellent customer service!

Paul Schweitzer

20 de jun. de 2014

I'd like to take a moment to give my appreciation to Chris Taylor and Ryan (mechanic) for their excellent and professional service. I had problems with the tire enflation/ deflation computer on my 13 Ford Focus It kept showing that I had a low tire, when in fact I had a large nail in the rear sidewall of my tire.Ryan showed me the nail, course, I had to purchase a new tire. But without his expertise, I wouldn't have had any idea their was a nail causing the problem. Kudos to Chris too! For selling me the road hazard tire warranty that I should have had in the first place.When another dealer sold me the car and warranty. Thanks again, Paul Schweitzer

The Borden's

11 de jun. de 2014

We are appreciative of the quality service we receive each time we come. Very professional and helpful!

Roger Wood

9 de jun. de 2014

Bought a 2013 Expedition, Ford ran the car through there inspection( what ever they Inspected?) They checked off on the Air conditioning that did not work. The Compressor was froze up. When I told them about it 2 days after I bought the car. The wanted to charge it to my warranty. And charge me the deductible of $100.00. The Service Advisor Dan Phillips was a pleasure to work with. He talked to the service manager and had it fixed for free. They did the right thing there by fixing it for free. It took the car in the shop 3 times to get it fixed. I called the Service Manager and left him a message and never got a return call back from him. What Customer Service. Buy a car from Phil Long Ford. Never again.

Irene'sCars

7 de jun. de 2014

Take all my cars to Phil Long Service and have been for many years. Great service!

"Frustrated"

5 de jun. de 2014

I came in on a Tuesday for an oil change and tire rotation. I was told that it would take an hour and a half if I didn't have an appointment. I didn't want to wait that long, so I came into the office while a service tech set me up for an appointment on the next day, Wednesday at 3:10pm. I came in on Wednesday and sat outside in line for a while waiting my turn. I was asked twice what my last name was by two different techs. Someone came again, a few minutes later after that asking for my last name again along with the mileage, etc. Apparently, it was not on their computer that I had an appointment. I was told by this tech that it doesn't matter whether I make an appointment or not, it would be the same amount of time. I finally went into the office where I was promised that my car would be out within an hour after already waiting 20-30 minutes to get to that point. He said that he would give me priority! After waiting the hour of the car being in the shop, I went to speak to the service tech to find out where my car was. He said that it wasn't quite done yet. I finally left there an hour and 45 minutes later. I do care about honesty.

Sandee M.

23 de may. de 2014

Dan Phillips has been my service rep for 7 years. Own two Ford diesels and won't trust anyone but him for advice on how to keep them going. Doesn't try to throw in extras that you don't need.

Bob O'Neal

21 de may. de 2014

I needed a oil change for my 2012 f250 diesel truck. I called Mark Reese and was impressed by his promptness in getting me in so quickly! I dropped off the truck a little early. He called me in about two hours to let me know it was ready. Everything he said he would do was done and on time! Great service Mark! Thanks

Tisha S.

13 de may. de 2014

I purchased a new vehicle from Phil Long and couldn't be happier with it. The salesman Ian D. was extremely helpful and was very knowledgeable. He worked very hard to find us the best deal and best fit for my husband and I . I would recommend this dealership and salesman to everyone I know.

Gary

9 de may. de 2014

Had truck serviced, was quick and professional. Very pleased. At that time, pointed out paint separating on the grill to the service tech. He took pictures, sent them off to Ford and they warranted and replaced the grill for me. After the grill arrived, set an appointment and work was done quickly and professionally. Was also treated well at the dealership to make sure that I was happy with everything..... and I was !

Bob

8 de may. de 2014

I have been buying new and used automobiles and trucks from Phil Long Ford Chapel Hills for 12 years. Nothing but outstanding selection, customer service, repairs and maintenance! I would highly recommend this dealership to any of my friends and family.

Larry Ankenman

6 de may. de 2014

The service representive was friendly and helpful in seeing my car was serviced in a timely manner. I will come again.

Rose Lizotte

3 de may. de 2014

Great customer service Dan Phillips is the man! Great service and clean dealership.

Charles Bollacker

1 de may. de 2014

I received immediate attention. The service for my vehicle was completed in the time that Ron B said it would be.

B Palmer

29 de abr. de 2014

Everyone was extremely helpful and accommodating. Would purchase from them again for 2nd vehicle.

Shorty

28 de abr. de 2014

Service for "water in Fuel" taken care of promptly. Jeff very courteous and helpful. Repair done in a timely manner. Jeff also picked up where previous Service Rep (Dan) had dropped the ball. Last visit included programing both fobs, only one had been programmed. Therefore Jeff did get both fobs taken care of. Our only issue is: when vehicle was delivered to us we were told that it had been left running because "batteries are low" and should be charging. We have had battery issues since purchasing the F250 Diesel in September 2013. We have addressed the issue with the Service Manager, Chris Todd and have not reached a satisfactory resolve.

barbara pope

26 de abr. de 2014

sorry, can't recall names of fellas who waited on me. But from phone appointment to finish, was very pleased with all aspects of communication and service.....plus, they were very busy....

Brooke

23 de abr. de 2014

Great Customer service! When I bring my vehicles to Phil Long Ford of Chapel Hills, I am confident that the repairs are done properly, and that no "extra" work is being done just because.

Kathy O.

23 de abr. de 2014

My salesman, Doug, was great! Very informative but not condescending to me as a woman buyer. Worked hard to find me an F-150 with the features I wanted and a deal I could afford.

RitaM

22 de abr. de 2014

I am writing this review to recommend Dan Phillips who has been my service writer for the Quick Lane Center for Phil Long At Auto Mall Loop in Colorado Springs. Dan not only is intent on customer service but is absolutely knowledgeable about car problems, especially when I could only tell him about noises I heard on one visit (a broken motor mount) and then on a subsequent visit for another totally unrelated problem. My car is a 2004 Saturn Vue (which I bought new at Saturn then) and has 90,000 miles, so of course, there will probably be problems starting at this point. Dan is able to convey information to the mechanic who will work on the problem and I feel that is an absolutely integral part in the repair process. Everyone I encountered at this facility were pleasant and went the "extra mile" to be sure I was satisfied with their work.

Ronnie R

15 de mar. de 2014

Everything was awesome,Chris Taylor was professional, handled everything and keep me up to date on everything.Phil Long is the only place my car has seen and will ever be seen by.Car was finished a day ahead of time.....Thanks Phil Longs staff!!

Delbert Peckumn

20 de nov. de 2013

We were extremely pleased with our experience of buying a new 2014 Explorer from Phil Long Ford. There was no pressure to buy and the salesman, Rick Costa, very patiently spent hours with us explaining all of the features of the car. We highly recommend Rick and Phil Long Ford in Colorado Springs if you are planning on buying a new car.

Doug lyons

5 de jun. de 2013

great. Things fell into place very quickly..................................

Joshua

30 de may. de 2013

Overall experience was good. Salesperson wasn't pushy or suggestive, he went off of what I wanted and what fit my budget. Financial advisor did a phenomal job of explaining documents in question, as well as going line item by line item when necessary.

2003 jeep wrangler

7 de abr. de 2013

Soldiers beware horrible service. Will not cancel ur extended warranty if selling to private seller only if u trade ur car with them. Do not try to speak with gsm because you will be directed to a Sammie Henie who will only lie to u and say that is her tittle which it is not . Quote from one of there sales manager was don't worry we will help u if I loose money and u I will get it back by f ing the next customer. (Very professional right)

Joanne Wright

1 de abr. de 2013

Very pleasant. Did not feel preasured at all. Tracy was very helpful and patient.

Darrell McPhail

1 de abr. de 2013

No complaints and I am very happy with everything and 100% satisfied. The sales team was great and very accommodating.

michelle davis

1 de abr. de 2013

Everyone was very nice and helpful. They did what they could to work with me on getting the vehicle I wanted. Overall I was very satisfied.

Micki

1 de abr. de 2013

Everyone here at Chaple Hills Ford has been absoluty wondrerful. Professional and fast. Great experience. Thanks

Chris Breeden

25 de mar. de 2013

At first, my experience was great! The sales staff was very friendly and was incredibly helpful. However, several days later when I came back to buy my car my experience was completely different. The whole buying process became a fiasco. The price (or total amount) changed multiple times and generally the whole process became a headache. I will however, say that the staff was still very friendly. I greatly appreciate Justin Reese's time and service. He was very friendly and is generally a great guy.

Robert Flynn

20 de mar. de 2013

Very professsional, no hassle, experience....................

Karen A. Cleary

18 de mar. de 2013

We thoroughly enjoyed our vehicle search and purchasing experience. We especially appreciated Zach Moore's personal and genuine attention. He was a major reason we chose Phil Long.

Christine Ehrman

15 de mar. de 2013

Professional, curtious, and working with my crazy schedule..................................

Eder S

21 de ene. de 2013

As a first time buyer, I'd like to say that I couldn't get a better service anywhere else. The whole personnel treat us very nice and friendly. They definitely know what they're doing. Orlando and Carrie presented me different options and once the vehicle was chosen, they work hard to get me a good deal. I'm definitely coming back in the future when the time comes to get a new vehicle. Keep up the good work.

timothy C. M.

17 de ene. de 2013

Excellent and professional service and staff. I was completely satisified with my purchase and felt I was treated very well.

Timothy

10 de ene. de 2013

excellent and professional service. great atmosphere and fully qualified representation .

Erik

8 de ene. de 2013

Orlando and the staff at the dealership were very attentive of my needs. They did not try to just sell me a car but listen to our wants in a vehicle. I will be back in six months to purchase the new Eco boost for the Ford Festiva 3 cylinder. I will see them again then. Thanks again for an easy and enjoyable experience.

Jordan R.

4 de ene. de 2013

We we're happy with our experience with Sean and happy with purchase.

Adam Ghilli

27 de dic. de 2012

well mannered and maintained. nice to customers. overall a pleasant experience.

Michael

17 de dic. de 2012

The experience was quick and to the point. I had no problems to speak of and everything was up to my expectations.

mrmusicman44

17 de dic. de 2011

I recently flew 1200 miles to purchase a vehicle from Chapel Hills Ford. The ease of this transaction and the professionalism displayed by all, was beyond anything I had experienced. I highly recommend this dealership as a great place to buy your next car. My trip home was enjoyable in my used Lexus! JB from Tennessee

Glosquared

3 de jul. de 2011

Just bought a 2012 Elantra and the buying process was easy and amazing. Don Wolf and Mike Chapman were great! I was leaning towards a Focus but once seeing and driving the Elantra, this was the car for me for less $ but same mileage. And the dealership was friendly. No high pressure at all.