De'Dee

22 de jun. de 2016

Ken Jennings at Phil Moore went above and beyond to get me the GMC Acadia I wanted!!! Definitely ask for him!!!

ckgo96bird

5 de may. de 2016

very friendly! will work very hard to get you in what you want...not at all 'pushy'.

Jose

28 de feb. de 2016

Dealer ask me about the car I like to get and my budget for that kind of Car.. With that information I received an offer according with my requirements... this was a nice surprise

JackieMac

19 de feb. de 2016

I love it in and out oil change, I was in and out in about 30 minutes , staff was nice and friendly , they even have coffee and water or soda for free

Greg

10 de feb. de 2016

Always the best. I think I did the survey a few weeks ago. This is Judith Crotty, Greg's wife and owner of the 2012 Enclave. I cannot say enough great things about Phil Moore Buick. We recently talked about the next cars we will buy. We agreed that we would only by from Phil Moore Buick. The service, the service, the service! From the time of looking, buying, and maintenance afterwards...we are 100% always pleased. Thank you!!

Martha

10 de feb. de 2016

Always been very positive, both in purchasing vehicle and follow up service. Staff is professional and helpful. Would highly recommend to you.

Ken

9 de feb. de 2016

Everyone was just awesome, friendly, helpful. Did anything they could to make you feel at home and welcomed. Can't wait to tell all my friends and family

Jamison

9 de feb. de 2016

If someone asked....I would tell him or her that Ralph was the most uncarsalesman car salesman that I have ever encountered. He made our experience an great one.JP

James

9 de feb. de 2016

Selected the options and color on GMC website, priced my trade in online, GMC website found the car in your inventory and Dennis helped me make my numbers work. I had financing already arranged, but your finance department found me a better deal, so I went with that - very satisfied with the whole transaction!

Conrad

9 de feb. de 2016

Not a lot of hassle. Got everything done fairly quickly.The salesperson, Dustin, was very easy to work with and hasa good personality. Good experience overall.

Frank

9 de feb. de 2016

All very good, sells rep. Mike Davis extremely helpful.When pickling up car late on Friday after noon he was trying to close two deals at same time. I think he should asked for some assistance form other personnel and a better orientation could have been provided.

Linda

9 de feb. de 2016

Personal attention means a lot to me! Got it in spades. Very nice to be recognized when we go in, to be greeted by all we have had contact with.

Alan

11 de dic. de 2015

Holland did a great job taking care of my issue. The part I needed was in the next morning as promised and the job finished.

James

6 de dic. de 2015

very good and cooperative sales force who went out of their way to order the vehicle I wanted and delivered it to me as I recently had surgery

Howard

6 de dic. de 2015

Having a shrill noise in my 2012 Enclave steering column (when I turned the steering wheel) I asked the service dept to check out. I was told there was nothing that could be done and that there was no remedy.....we would have to live with the issue. The SD was very friendly and courteous in their response. Before however. I left the dealership I mentioned it to the Sales Mgr. who I personally know. He acknowledged the problem and shared he would make inquiry about the issue and get back with me. I am looking forward to a positive response from GM.

Ora

2 de may. de 2015

I recommend anyone to always take their vehicle or truck back to the dealership to get the proper service that's needed as always... Thank You for your service

William

30 de abr. de 2015

Very nice salesmen and service. They answered all my questions and fixed my truck and car right the first time.

Barbara

21 de abr. de 2015

Our experience was excellent. While we had a good idea of what we wanted already. Dennis was very informative about the options available, without pushing options we did not need or want. He was also very accommodating in finding the specific vehicle with the color/trim/options we were looking for.

Kimberly

21 de abr. de 2015

WONDERFUL. Salesperson Dennis Henley was a pleasure to work with. There were no high pressure sales. Transaction was simple process.

Joann

18 de abr. de 2015

Thanks for great service. Every good personal. All work was done on time and correct. Plan to return to this dealership.

Rashad

13 de abr. de 2015

Very good experience, my car salesman and finance manager worked diligently to get me the price range i asked for. Everything went very smooth

Alma

10 de abr. de 2015

Our experience was great. We were waited on promptly by a representative, different options were reviewed and explained till the very end of contract. We came away with a beautiful vehicle.

Hugh

9 de abr. de 2015

I had damaged a tire and rim. They had the parts and got it fixed pronto, with courtesy and friendliness. An outstanding dealership with great people working there.

Janet

9 de abr. de 2015

Mr. Turnipseed was VERY helpful and treated us very respectful. He worked hard to get the car we wanted and we felt he really cared about our car purchase.

Carol

1 de abr. de 2015

Everyone was so nice & helpful ...but not pushy! James was very helpful and easy to talk to. The dealership was clean. My son had bought a 2013 Enclave & had said he couldn't believe how different it was there. My husband had always bought my vehicles because I hated to go....since his death I was really dreading this time & everyone made it so easy. Thank you!

Kelsey

20 de mar. de 2015

Hector was wonderful and very helpful. Loved that I was able to text him when I was unable to talk on the phone. Would absolutely recommend this dealer to friends and family.

Misti

10 de mar. de 2015

Service and attitude by staff were exceptional. The dealership was very clean and the environment very pleasant. I would recommend this dealership to anyone.

Fred

6 de mar. de 2015

Brought our 2005 Buick in for 100,000 mile service. Shop explained items needed and priced out service. Left car overnight and picked up next day. Shop again explained service. Everyone was very friendly and professional.

Chester

25 de feb. de 2015

I showed up 30 minutes before my appointment. I was the first one there. Two servicesmen were in the waiting room and it was raining. They opened the door and let me put down my contact information because I was going to leave my truck. They completed my truck before the I could call my ride to pick me up. Very Professional!

William

25 de feb. de 2015

It was a great experience. From the time I pulled into you lot to look , till the time I rolled out in a new one was effortless. Your staff deserves a thubs up for sure.

Edward

21 de feb. de 2015

It was great. We were treated courteously. There was not a lot of back and forth games everything was straight forward.

Greg

20 de feb. de 2015

As always, the BEST service. Friendly, fast, clean facilities, and reasonably priced. I have loved my car and the full package of going to Phil Moore. I plan on always using them to buy and maintain my future cars.

Richard

17 de feb. de 2015

Genuine folks who work hard to give you a fair and equitable deal to earn your business. Open lines of communication which are important to a customer throughout the entire process.

Michael

15 de feb. de 2015

I have always heard good things about Phil Moore's dealership and I had dealt with Terry Foreman years ago at Fowler Buick GMC. Everything went smooth and I was very happy with the service and professionalism I experienced.

Janie

10 de feb. de 2015

Always get great service and a loaner car to get me to my errands while my XL is being serviced. Amy, in service, does a great job and is always helpful in getting whatever we/I need. My husband left his sunglasses in his loaner truck and she "babysat" them until we could get there to pick them up.. There should be more places around that have your dealerships helpfulness and desire to go the extra mile!

Priscilla

5 de feb. de 2015

Nick Davis was so wonderful!!! He worked so hard for us. He took extra time to explain every feature of the vehicle and introduce me to everyone I might come in contact with in the future(service dept. and even the owner ). He went above and beyond!

Joseph

27 de ene. de 2015

Came in with major engine trouble, and decided to trade for another vehicle, instead of investing more money into a car than I would get in return. Eddie and Hector were able to work out a great deal for me, and I was very happy with the service, and how hard they worked to put together a deal that worked out for the best.

Walter

17 de ene. de 2015

The dealership's employee Amy (title unknown), who handles vehicle pickup after service, is a gem at Phil Moore Buick GMC. Amy went out of her way to be helpful when she could tell that I was getting a little anxious waiting for the service shuttle to return and get me to work when my Enclave was in for routine service recently. Amy asked if I needed to get to work, and she voluntarily took me there. Amy is definitely an employee who went above and beyond to make sure a customer was satisfied.

Toby

14 de ene. de 2015

Fantastic, all sales staff went above board to assist me in mypurchaseThanksPhil and the sales staff for a memorable experience.Toby McCarty

Sandra

9 de ene. de 2015

Very impressed with the service we received. Easiest auto purchase ever. Got exactly what we wanted for our trade in.

Shelly

8 de ene. de 2015

I went in for an oil change and tire rotation and repair No problem was found with the tire and all went wellI enjoyed a couple cups of free coffee and used someone's phone charger, I was happy Thanks

William

8 de ene. de 2015

After a bad experience on vacation with a Chevy Service department in Tennessee, I was glad to be back home with Phil Moore GMC.

Adam

23 de dic. de 2014

I have already recommended y'all to my sister. Who like us have had terrible experiences with the other gmc dealer. It was so nice to be treated as a customer instead of a problem or inconvenience. I was very stasifed with the service and will continue to do business with y'all. Thank you and merry christmas

Sabrina

23 de dic. de 2014

My car was not ready when I went to pick it up. They got me a loaner within a matter of minutes. This is the second time I have used this dealership. Both times i was treated as an intelligent person. they are very accommodating and personable. I bought my car at a different dealership, but will always use Phil Moore.

Phillip

4 de dic. de 2014

The sales people were helpful and were extremely thorough in explaining all the vehicle features. They made the buying experience enjoyable.

Doris

30 de nov. de 2014

Dwana checked for any recalls on my vehicle. She also called to inform me of needed maintenance work. I appreciate that.

Bessie

24 de nov. de 2014

Prompt service, friendly staff, including the former salesman and the finance manager, they all remembered me. The most efficient and the best accommodating service that I ever encountered.

Michael

21 de nov. de 2014

Mr. Smith was AMAZING!!!!! He kept my records after months. He knew what I wanted and He made it happen!!

Anne

21 de nov. de 2014

Treated me like I wanted and expected to be treated as a customer. I was recognized when I walked in. No waiting for service. The person who did the work carried on two conversations with me!!! Very unlike other businesses.

Thomas

16 de nov. de 2014

The service writers are always prompt to greet you and very knowledgeable/helpful. Service work is well done and in decent time. The facility is always in excellent shape, clean and the waiting area is comfortable.

Pam

8 de nov. de 2014

My first experience with my Terrain for the first oil change was just okay. I understand that there had been electricity problems and computer problems at the dealership and I tried to understand the dilemma. However the attendants checking out at the desk were not friendly at all. Had I not know what was going on with computers I would not have understood their frustration and non customer service. I will not let this one and first visit determine the total overall view of the dealership

Willie

7 de nov. de 2014

Had a good experience. Rental provided after it was determined they could get to my vehicle on the day I brought it in.

John

6 de nov. de 2014

Mr. Turnipseed was very professional and courteous and when i informed him what i was looking for he showed what he had, we made the deal and he installed all the extras i wanted and worked with me on my trade. Service was excellent!!

Ron

31 de oct. de 2014

As usual I was serviced promptly. Each employee that I came in contact with was very friendly and courteous. They make me feel that they're glad I chose to patronize Phil Moore Buick GMC.

Walter

26 de oct. de 2014

I reported a very strange problem with my radio, nav, Bluetooth system that rendered it useless and very annoying - corrected by this dealership in a matter of hours. All very pleasant and professional.

Ryan

25 de oct. de 2014

I was totally satisfied. Customer service was top notch by my salesman Ralph Parker and also additional assistance with other staff. It was a pleasure doing business.

Terry

24 de oct. de 2014

Everyone is always so friendly and helpful. I never have in trouble getting in for service. They are always so fast

Olson

21 de oct. de 2014

This was the easiest car purchase I have ever made. The entire team was nothing but top notch professional - from the owner all the way down to the salespeople and service folks. I will definately recommend Phil Moore Buick GMC to others and plan to be a future buyer from this dealership.

Jessica

21 de oct. de 2014

Dennis Henley was a tremendous help to me and my husband during our trade in and car purchase. He was very knowledgeable, helpful, and thorough. Most dealers would hand you the keys after you make the purchase but Dennis impressed me by sitting in the car and explaining and demonstrating all it's functions. And helped us set up our OnStar before leaving the lot.

Richard

14 de oct. de 2014

Everybody I dealt with at the dealership was courteous and professional and quick to help me with my questions and listen to my needs in making a deal work for both of us.

Tamecia

9 de oct. de 2014

Driving by, a vehicle caught our attention and we stopped to look at the vehicle up close. As we approached the vehicle, Mr. Dennis Hensley was right on our heels. He was very courteous and professional even after we explained that we were just looking. The level of customer service that we received made us decide to call Mr. Dennis back to try and purchase a vehicle. Stephen and Nick also did an exceptional job with making us comfortable. Phil Moore has now gained a customer for life!

Brad

4 de oct. de 2014

There may be a need to do a return visit to complete the servicing of the car. So far, so good. Personnel at the dealership was extremely helpful, concerned, and cordial.

Robert

1 de oct. de 2014

Ralph spent a great deal of time explaining the differences in all the vehicles we looked at, and showed us how to operate all the systems in the car we bought. He did a fantasic job and you should be proud that he represents your dealership.

Bumon

1 de oct. de 2014

Staff is always very professional and helpful. I have enjoyed over 20 years of personally dealing with Phil Moore and all the members of his staff and will continue to do so.

Ashely

19 de sep. de 2014

The quality of service we received when purchasing our new vehicle was second to none! We will definitely be purchasing our future vehicles from Phil Moore!

Beverly

12 de sep. de 2014

Very pleased that I was provided with a loaner that was waiting for me so that I could continue on to work.

Thomas

5 de sep. de 2014

Always a good experience at Phil Moore dealership. Service department always cordial and go out of the way to ensure you receive excellent service.

Iris

27 de ago. de 2014

Mr. Smith went over and beyond to ensure I was a satisfied customer. My vehicle was special order and the salemen f/u in a timely manner to give me that status if the vehicle and the approximate arrival time. Comminication skills were excellent!!!! I would recommend this dealership and salesman to anyone. What a happy customer... heads off to Phil Moore and staff.

Al

11 de ago. de 2014

I've purchase fourteen new auto's over the past thirty eight years, and this has been my most pleasant experience by far with no pressure from salesman Dennis Henley and business manager, most impressive at this GM Dealership. I don't like auto shopping because of past experience with dealership personnel trying to pressure you into a deal you don't like or want or a vehicle you not interested in buy. Thanks guys,

Wallace

2 de ago. de 2014

Will was really nice to us and we are going to tell our friends and family members to shop with you guys. Thanks!

Car Buyer

1 de ago. de 2014

Mr. Ralph Parker the sales representative was excellent. He made me feel very comfortable and worked to get me the best deal. Phil Moore is a great dealership.

Sabrina

31 de jul. de 2014

Had a very positive experience. The ladies at the desk were helpful. The person who drove me to work was very polite and courteous. Was pleased with the amount of time the service took. Was very pleased that there was not grease all in my car left by the service guys. Would like to have my service done here instead of previous dealership.

Rodrigo

30 de jul. de 2014

I Always have a Great experience coming to get my car service, very friendly people always willing to help me with what I need. Fast service and reasonable prices

Greggory

28 de jul. de 2014

I was very pleased with everything at Phil Moore. See the Salesman named Will. He is a great guy to work with.

Wilson

28 de jul. de 2014

My salesman, Hector Custode, was very accommodating. It was a real pleasure dealing with him. I also met with Phil Moore after my purchase and had a very enjoyable chat with him. Everyone at this dealership is very friendly.

Tom

23 de jul. de 2014

Great place. In particular I appreciated the way the staff handled our discussion on what needed to be done, costs, why, etc. Very much appreciated the whole experience.

Christine

22 de jul. de 2014

The timing waiting on my car was short. Good waiting area with water and coffee. Overall waiting was very good.

Walter

17 de jul. de 2014

Your service folks are great and everyone with whom I had contact addressed me by name, starting with my Service Adviser who walked out into the driveway to meet me when I arrived.

Shelly

16 de jul. de 2014

It was to have a part repaired from a recall and it went as expected. Took longer than the paper said it would but I was not in hurry.

Lee

10 de jul. de 2014

I had a Great experience working with Dennis Nelson. He is very polite and helpful. He helped me find the perfect truck. I was unable to come shop for a truck the traditional way and had to do so via internet, email, and phone. He was always responsive and concerned for my business. I feel great about my purchase and the deal I got. Thanks Phil Moore and Dennis!

Karan

9 de jul. de 2014

They had our vehicle ready ahead of the time they told us it wold be ready and called us and informed us that it was ready. Now that was greatly appreciated.

Robbie

3 de jul. de 2014

My experience was great. I was able to get in and out very quickly with the car that I wanted and Dennis was very helpful. One of my favorite things is that I never felt pushed to make a decision and always felt like I was being told the truth.

Pam

29 de jun. de 2014

I enjoyed working with Hector in my experience of buying the Terrain, he was very helpful. The financial end went very quickly and smoothly.

Lee

27 de jun. de 2014

All representatives have been very friendly and helpful----service work has all been satisfactory. I have noticed your Service Waiting Room is not always maintained in a neat and orderly fashion--- your mothers would not approve of your upkeep here!!

Brian

27 de jun. de 2014

Above and beyond. FantasticVery impressedEven noticed it needed a recall repair which I forgot to mentionWhen I dropped it off

Jacqueline

24 de jun. de 2014

Great buying experience, period! The "No Haggle" pricing policy is what brought me to Phil Moore, the great deal they gave me on the vehicle I wanted is why I purchased the new GMC Terrain.

Drury

23 de jun. de 2014

Thanks for making me feel welcome and valued as a customer- your team went over the top in offering excellent customer service-

Mary

19 de jun. de 2014

Every time I go to Phil Moore I have excellent service!! I do recommend Phil Moore to all my friends!

Carl

13 de jun. de 2014

My family and I have purchase 4 vehicle from you'll in the last 24- 30 months and was very satisfied.

William

12 de jun. de 2014

Will Smith was great in assisting me in the purchase on my new 2014 Sierra. He arranged for me to get a loaner so that I could drop off the truck to get my step rails installed and some minor service. Holland McRae was great in service as well. Overall I have been very impressed with Phil Moore GMC, and enjoyed getting to meet Mr Moore during the process.

Roy

12 de jun. de 2014

When I arrived my car was promptly taken in and while I waited for my service to be completed, I was called by name and was asked if I agreed with what they were going to do, and was kept abreast of everything going on with my car. I got the feeling that all the folks at Phil Moore cared as much about my car AND my safety as I did. Thank You All.

Corinthia

12 de jun. de 2014

Excellent customer service! I am glad I purchase my be chile from here. The staff is very friendly and remember you by name! Feel like family.

Kevin

8 de jun. de 2014

They were able to install some GM parts for a rearview camera kit in no time and charged a reasonable price.

Wess

31 de may. de 2014

It was an excellent experience for us because we were treated well and the service to our Buick Enclave was done well. Also while waiting on the vehicle we were transported to and from a restaurant so we could eat. This was an added bonus to the already great service.

Greg

28 de may. de 2014

Consistently, the atmosphere, service, and human factor at Phil Moore is the BEST-- when I need a new car again, I will continue to buy from this dealer. I would buy another Enclave, my favorite car I have ever owned, but even if I wanted a car not found at PHil Moore, I would want to buy through thAnd continue my service there.

Kevin

28 de may. de 2014

It could not have been easier to take my car in for service. Everyone was nice and called me when my car was ready. The location is also very close to my work.

Cheryl

25 de may. de 2014

Dennis is a pleasure to work with. He is very thorough and helpful. I would recommend him to our family and friends. He is not pushy,and listens and understands about what you want. He goes above and beyond.

Walter

23 de may. de 2014

Prompt service and got a minor problem resolved on one brief visit, while waiting in a clean, pleasant waiting area with a good Wi-Fi connection.

Frank

22 de may. de 2014

Steven Turnipseed was great to deal with when we bought car. He returned my call on his off day to secure a rental for us while mine was being repaired. Service department cordial, pleasant and took care of our problem.

Donald

16 de may. de 2014

I did not have an appointment however I was worked right in and treated with a friendly smile and my service was excellent.

Rosemary

9 de may. de 2014

I appreciate having such quick service since I have to wait on my car. Thank you for your speedy service!

Scott

8 de may. de 2014

I had an errand to run while my car was being worked on. I was able to get a ride to and from my doctor's appointment by the Phil Moore staff.

Amy

7 de may. de 2014

Mr. James Hopkins was very pleasant and kind to my father. He joked around with my father and that had me at ease.

Reginald

6 de may. de 2014

Excellant service from Salesman. Very courtious and friendly.Answered all questions that was asked. Highly recommend anyone that is looking for a new GMC.

Leon

6 de may. de 2014

everyone was very friendly and under standing, about what i wanted in a gmc terrain, most of all my wife love it, thank you all very, very much

Wanda

6 de may. de 2014

Great staff, had the car I wanted and made a deal I could feel good about. I will be back for my next car or truck.

Linda

5 de may. de 2014

I purchased my Buick verano June 2013. The staff and service has been exceptional each and every time I have returned for oil change and tire rotation. I am so impressed!

Finley

5 de may. de 2014

I was very satisfied,Ralph Parker was extremely efficient in telling us about our new vehicle. They have also called to check on us...

Jimmy

4 de may. de 2014

I have purchased many vehicles in the past but this was by far my best experience. My saleman was very helpful and knowledgeable! !! I would definitely recommended him and the dealship to anyone in the market for a new ride!

Agnes

29 de abr. de 2014

My experience with the personell, especially, Will Smith, who was veryprofessional, curtious,knowledgeable, and polite.There were others , which I can't rmembe all of their names,should recieve high ranks on customer service......Thanks to everyone we encounter during our visit

Lynn

24 de abr. de 2014

Was a wonderful experience buying my Regal.. No pressure, explained everything in the vehicle, advised me if I had any questions to feel free to call or come by and they would explain whatever I didn't understand.

Thomas

24 de abr. de 2014

Stephen is an awesome salesman and we would definitely buy from him again. We had great communication throughout the entire process.

Chelye

20 de abr. de 2014

I loathe the car buying process and usually have my husband do the initial search and I don't come in until the deal is finalized. This time, however, my husband was busy so I went on my own. I arrived and was greeted by Dane Duggan. Dane was a pleasure to work with! He listened to what I was looking for, allowed me to hop from one car to another for comparison and was not pushy, trying to talk me into something else. He made this car buying experience truly enjoyable! He even listened to my 12 year old daughter's opinion and took her to look at options for comparison!! I left a very happy lady with my 2014 Buick Enclave!!! I highly recommend going to Phil Moore Buick to buy your car and ask for Dane Duggin to help you!! He's very helpful and patient. After I bought my Enclave, Dane went over all the features of the car and answered my questions (and set up my fancy radio!!) I can't thank Dane and Steve for helping me get my dream car!! I don't even mind 5:00 traffic anymore!!

Jeffrey

18 de abr. de 2014

Everyone seemed genuine in their friendliness. They were personable and knowledgeable. We have already recommended the dealership and Nic to others.

Tiffany

18 de abr. de 2014

Nick was a great salesman, which resulted in me finding the perfect vehicle for my family!!! It was truly a great experience!

Steven

16 de abr. de 2014

Everyone at the dealership went out of their way to create a great experience for me. The was the most pleasant purchase of an automobile that have been through in 30 years! I have already recommended a friend to contact them about a 2015 Denali.

Cora

15 de abr. de 2014

I would like to thank Will Smith for being very helpful. The kindness and generosity he showed to me at the purchase of my new car is much appreciated. Mr. Smith is a very knowledgable saleman. Phil Moore Buick is very lucky to have him. I would like to thank him once again for all the assistance, every thing went so smoothly that I was in my new car before I knew it.

Christopher

12 de abr. de 2014

I have purchased several new vehicles in the past and no other dealer can touch the service, staff or the hospitality that is provided by Phil Moore GMC. You have gained a customer for life! Thanks for everything Bruce!

William

11 de abr. de 2014

It has been a pleasure doing business with Phil Moore Buick. Ms Lester was very helpful and courteous. I intend to use Phil Moore Buick for all of my future service needs. Thanks!

Robert

9 de abr. de 2014

All the people in the dealership treated us like very graciously and with kindness, and we are totally pleased with the purchase of our new Buick.

Clayborne

8 de abr. de 2014

Will Smith was very patient with me and that was important to me. He was also very knowledgeable of the GMC truck line and that was important. A very nice touch was meeting Phil Moore. Overall my experience buying the GMC truck was extremely pleasant. Thanks very much guys.

Kenneth

5 de abr. de 2014

Went in without an appointment and got the work done in just a few minutes. Great group of employees at this location.

Anne

3 de abr. de 2014

I always enjoy seeing Dwaina. She brings back good memories of Saturn days. At her suggestion I asked Roger to help me set my Bluetooth. This had not been successfully connected when I bought the vehicle. He was very courteous and helpful, although, it did not work except the one time we tested calling a person while at the dealership. Maybe it is just me. But, I was able to call out on my previous car with no problems.i will keep trying.

Chris

1 de abr. de 2014

We love it. Oil change was free via owner coupon. They included Tire rotation too. We Love Love Love our dvd system acting just like factory origination. Thanks!

Margie W.

28 de mar. de 2014

Was great! Didn't have a long wait- they did the work in a very reasonable time. Only thing I would change would be to talk to someone after the service. I had asked them to check something, and I'm sure they did but didn't tell me. I'm sure it was fine and I could have asked but would be nice for a report! However - not a big deal. I like the dealership or would not drive 90 miles to get it serviced !

Karen

27 de mar. de 2014

I enjoy the fast, friendly, and personal service at Phil Moore. I like the "smallness" of the dealership because it makes the customer feel like they are important and not just another one of a million customers.

Roderick

27 de mar. de 2014

The salesman was awesome! He took his time and explained my options of purchasing the tuck. He also knew the vehicle accessories well.

Michael Reginelli

26 de mar. de 2014

I contacted Dennis Henley about a new Acadia. Made the deal over the phone with trade in. Arrived at the dealership, new car ready with full tank of gas, dropped off my trade in and signed the papers. Dennis explained the cars features to me and I was out of there. Couldn't ask for anything better. My 2 hour drive was worth the effort. Thanks again

Linda

22 de mar. de 2014

Highly professional from the time I arrived for the service to my car until I left the dealership. The service writer LISTENED to my concerns and covered every one of them with me when I picked up my car. My salesperson did stretch the truth a little and I did not find any Eggs Benedict or Beignets' in the customer waiting area. However, he did give me directions to McDonald's and said they were still serving breakfast.

James

19 de mar. de 2014

I consider my salesperson, Bruce Stewart, to have been THE important causational link between my having a need and the meeting of that need. My first purchase with Bruce's help was seven months ago. The fact that I have just come back to Bruce for a second purchase says it all. The informal, personal, no-pressure approach of Bruce and Phil brought me back a second time and will bring me back again.

John

19 de mar. de 2014

This was my 2nd purchase of a truck in the last 6 months at this dealership. After the 1st experience, I returned to purchase a 2nd truck. Nothing but high praises for the sales representative and the management. The owner stopped by to speak while the I discussed my desires to the sales department. I would highly recommend this dealer to anyone, no high pressure and 100% satisfaction.

Beverly

15 de mar. de 2014

I was about to purchase another brand of vehicle when the sales people at that other dealership became less attentive. Stephen Turnipseed's attention at exactly the right time and willingness to work with me while not pressuring me made all the difference and helped me in my decision to purchase my new Acadia.

Robin

15 de mar. de 2014

Stephen Turnipseed went above and beyond my expectations while my husband and I were shopping for a new vehicle. He was patient and laid back with us, and treated our daughters with kindness. We love our vehicle, but it was ultimately the customer service that made us purchase the vehicle from The Phil Moore Dealership.

Josette

13 de mar. de 2014

IT WAS OK. I HAD TO WALK INSIDE DEALERSHIP BEFORE I GOT SERVED. SERVICE WAS QUICK BUT I FELT LIKE I COULD HAVE BEEN GREETED BETTER.

Thomas

13 de mar. de 2014

Everyone was very pleasant & friendly, we would definitely recommend to others who are vehicle shopping. Everything was done in a timely matter, we had a good experience with the dealership and look forward to service that will be provided with our new purchase.

Wayne

13 de mar. de 2014

I'm very pleased with Phil Moore Buick customer service and repair services. I would highly recommend and will continue to use for all my vehicle repairs. Thank you for taking care of my vehicle needs.

Carl

10 de mar. de 2014

The sales team at Phil Moore did an outstanding job handling the sale of my new 2014 GMC Sierra SLT, from the first phone call I made to Terry Foreman and Steve Turnipseed. They each took the time to answer all my questions and made sure I was completely satisfied with everything. I also enjoyed the opportunity to meet Mr. Phil Moore , I understand it was just another sale to the people that do it every day but to me it was a life changing decision that was eased by feeling absolutely no pressure on any decisions

James

4 de mar. de 2014

We never expected to get what we got!!!!! Dennis Henley did an excellent job in showing us numerous vehicles while we were at Phil Moore Buick GMC. Dennis answered every question asked and responded each time we called him on the phone after we left the dealership. The atmosphere at the dealership was unbelievable!!!! I was impressed with the courtesy displayed to us by each and every person at the dealership. We were also checked on by Mr. Moore who was at the dealership on a Saturday. Mr. Moore stopped, spoke and treated us in a very gracious manner.On the delivery day, my truck was ready to go!!!! Dennis Henley stayed by our side to make sure everything was handled. Dennis took the time to answer all of my questions and show me how to set up XM and OnStar. Dennis also assisted us in moving items from my old truck to my new truck. Mr. Moore was at the dealership and again he thanked us for coming and doing business with Phil Moore Buick GMC.

Carl

3 de mar. de 2014

I have purchased many automobiles and always dealt with Gray - Daniels Ford in Brandon, MS. Typically that process takes ALL DAY! The people at Phil Moore took care of me in about 1.5 hours. It was amazing how easy it was to talk to, and work with Terry and Ralph. I really enjoyed meeting them, and will definitely recommend your dealership. Thank you!

Will

3 de mar. de 2014

I did not have an appointment and they worked me in within 1 hour of my truck being there. My computer had to be reset b/c of a (previous mechanic cleaned the throttle body and set off my idle sensor) and while it was there they went ahead and fixed a recall on my transmission dip stick while it was in the shop. $95 bucks was well worth the convience of knowing it was done correct the first time.Thanks,GMC Customer

Dennis

2 de mar. de 2014

The friendliest people with the best sales and service ..... bar none!!! If you don't try Phil Moore Buick-GMC, you'll wish you did!!!

Walter

1 de mar. de 2014

Every visit has been a positive experience. I'm impressed with the professionalism of everyone I've dealt with at this Dealer.

Ora

28 de feb. de 2014

Just got a oil change and tire rotation - no problems encountered. I got a price quote on a set of tires.

Barbara

26 de feb. de 2014

Friendly staff, clean facilty, professional atmosphere , the wait might have been a little long but the service was great.

Dennis

25 de feb. de 2014

They start taking care of what you are there for ASAP!! If they find something wrong with your vehicle they come talk to you first about it before starting the work!! Best Service!!!!

Mike

25 de feb. de 2014

I was treated well. My buying experience was a good one and I was made to feel like I was making the right decision to buy there and that the service after the sale was where I would really see the difference!

Walter

20 de feb. de 2014

I have been using this dealer to service my 2002 Rendezvous ever since the dealership opened. This was the only place I looked for a new Enclave, although I shopped other car brands. I was completely pleased with my experience at Phil Moore Buick.

Krystle

19 de feb. de 2014

The experience was wonderful the sales person was very helpful and honest with us the entire time. He also took the time to show and explain features that we have on the vehicle.

Pearlie

19 de feb. de 2014

Stephen Turnipseed was very knowledgeable on all aspects of the vehicle we were looking to purchase. After the sale, he gave me a very detailed tutorial on how everything inside and outside the car worked. Salesman was very friendly and patient with all our questions. Thank you so much for a great experience at your dealership!

Heather

19 de feb. de 2014

Mr. James Hopkins went above and beyond to not only provide me with the best customer service; he also exceeded my expectations by providing me with the vehicle and the features that I desired. Mr. James Hopkins is AWESOME!

Kevin

18 de feb. de 2014

Our salesman Ralph was perfect, made our car buying experience so great, I'm so thankful! We also loved or interaction with Eddie, Brian and Phil, couldn't be nicer folks, I bet Phil Moore is a great place to work, fun, inviting atmosphere!

Jacque

17 de feb. de 2014

My husband took my vehicle to you for repair. It was under warranty so the work was free. We were delighted. In the future, we will use your service department again.

Norman

12 de feb. de 2014

As a very regular service customer, I am always pleased with the service I receive at the dealership's service department. Because of the numerous problems I have had with my last 3 GM vehicles (1999 Chevy Z71 truck, 2005 GMC Z71 truck, and now 2009 GMC Acadia), I am not likely to purchase or recommend another GM vehicle. I will continue to use and would not hesitate to recommend Phil Moore Service Department.

Ted

12 de feb. de 2014

In my opinion the service side of the business is as important as the sales side of the business. You don't have to talk with Phil Moore about that, he lives and breathes it and it shows in how well his people take care of you.

Charles

2 de feb. de 2014

This is our second purchase from Phil Moore Buick GMC. We could not be happier! Ralph Parker was a PLEASURE to work with. We will definitely be back!

Julius

2 de feb. de 2014

My salesman Dane was very helpful in finding the car I wanted and gave me the best option to purchase my vehicle.

Thomas

29 de ene. de 2014

Our purchase was very easy!! Very relaxing environment with no pressure from a finance manager trying to sell you everything under the sun as an add on. Sales team was great and super nice to deal.

Lauren

28 de ene. de 2014

Wonderful experience! Left with the car that I wanted at the price that I wanted. Everyone took their time to explain everything to me and I never felt rushed. Will be back in the future!

Sam

28 de ene. de 2014

I will buy a new car from you one day because of your service dept...I look fwd to buying my next set of tires from you as my Michelin dealer is so overpriced and overrated. This will be a first for me as I have always seperated tires and service.

Thomas

27 de ene. de 2014

The service staff are very friendly, knowledgeable and courteous. we were out of there in a little over and hour, with g/o/f, tire rotation, a check out of the water pump recall and a state inspection. We travel from Carroll County (100+ miles) to return to our selling dealer because of the excellent service.

Wes & Shirley

24 de ene. de 2014

The service writer was pleasant and so was the cashier. I plan to buy another vehicle from Phil Moore based on the reliability of the vehicle and the service.I responded by email to set up an appointment but did not get a confirmation.

Cecilia

24 de ene. de 2014

very helpful and showed concern about both the problems I had. So far what ever the service department did has worked.And also gave me a rental until the work was completed . Great job.

Judy

7 de ene. de 2014

An extremely pleasant automobile purchase. I have already expressed that to many friends & co-workers. A great product & people to work with. They could not have been more accommodating.

Gloria

2 de ene. de 2014

I brought my GMC Envoy in with a mechanical problem. I was provided a courtesy ride home and asked if I needed to be picked up when my vehicle was finished. I declined but it was nice to know that option was available. I was contacted when the work was finished and I was pleased with the outcome.

Daniel

1 de ene. de 2014

We had a wonderful experience at the dealership. It was a very professional environment, and we appreciated that. Hector, the salesman who assisted us, was very knowledgeable about the GMC Acadia and all of the features that were available. He took his time with us, was also very professional, and we enjoyed our experience.

John

27 de dic. de 2013

There aren't enough superlatives to express my level of satisfaction from working with Phil Moore Buick GMC in the resent purchase of my GMC product. The staff was as professional and courteous as any I have dealt with. It was truly a pleasure to work with this staff in the process of this purchase.

Betty

18 de dic. de 2013

Always a good experience when I deal with Phil Moor Buick. In and out of there in less than an hour. Always courteous and friendly employees!! The best!!

Clancey

15 de dic. de 2013

I needed a front end repair on my vehicle. The technician diagnosed and fixed it in a timely manner. The clerk called my extended warranty company and got everything taken care of. I thank your staff for helping a busy nurse in need.

Joyce

10 de dic. de 2013

My husband took the car in because it had run hot when I was driving. The water pump was bad and was replaced with no charge because it was under warranty.I love my Lacrosse and I want to keep it a very long time!

Ted

9 de dic. de 2013

My wife was forced off the road and we lost the left rear tire.It is nice to have someone care and take care of the car so that the wife is safe. THANK YOU

Terry

8 de dic. de 2013

I was greeted as soon as I drove in to have my car serviced. My wait time was short and I was satisfied with the service I received.

Stirling & Annie

24 de nov. de 2013

I drove 7 hours, one way to buy a GMC Sierra because Dennis Henley seemed like a man of his word and that made me feel comfortable taking the chance on your dealership. In person, he was very nice and personable, along with most other people we met at the dealership. It was nice to make the drive home, enjoying our new ride and not feeling like we were taken advantage of. I can only end this with thank you

Mike C

19 de ago. de 2013

I am extremely sensitive to any degree of sales pressure, methods, and gimmicks and have avoided dealerships accordingly for years. Surprisingly, I did not feel that Bruce Stewart attempted to "sell" me anything; rather, he asked just enough questions to find what I needed and provided valuable information to help my decision process. I.e., Mr. Stewart is an asset to me. I will highly recommend him and the dealership. In fact, I already have.

Linda

3 de jul. de 2013

It was PERFECT!!!! So much more than I expected! Thank you Brian and Dennis!!!! I selected the car I wanted by Internet, received a call the next morning from Dennis, arrived at Phil Moore Buick apx 2 pm, test drove most beautiful Verano with Dennis, then met Brian who was able to get me 1.9 % interest rate, signed papers, Dennis helped me get belongings out of my trade in, inserviced me on the infotainment system, diving off lot apx 4 pm, UNBELIEVABLE!!!!

satisfied customer

3 de jul. de 2013

My wife and I have purchased a number of new vehicles over the years and this experience was without a doubt the best. Our salesman, Jimmy Marshall, worked hard to find the vehicle and options that we desired. He communicated effectively with us and made absolutely sure that we were treated well throughout the entire process, from credit and loan paperwork through a detailed introduction of our new vehicle. I would not hestitate to recommend the folks at Phil Moore. They have a great team.

Mama Smooth

2 de jul. de 2013

Courteous, friendly and helpful employees at Phil Moore Buick. I have decided my next car purchase will be from Phil Moore.

buyer

14 de jun. de 2013

Everyone was courteous and efficient as always. Our son brought us to Phil Moore for his friend, Marshall, to help us get a truck. Marshall was helpful and considerate to our needs. We are very pleased with our truck, and will be back when we need anything else. Thank you.

Margaret

31 de may. de 2013

I had a wonderful experience. From the first visit when I was just beginning to look until the last when I drove off in my new car, everyone I encountered made me feel at ease. Ralph Parker was very knowledgable about the vehicles and the process and was extremely pleasant to work with. The newly renovated space is quite comfortable too.

bzhafer

23 de may. de 2013

The service and treatment by all the personnel we met were extremely courteous and helpful. It was a pleasure to do business with this dealiership.

Jackie P

24 de abr. de 2013

I will continue to do business with Phil Moore GMC/Buick. I got the vehicle of my choice, the pricing and service was top quality and I will recommend them to all of my friends and family.

Rob

23 de abr. de 2013

Dave was great to work with - no pressure and very patient. There was no nonsense or haggling as they came up with their best offer right up front and it was a good deal.

Jam/Can

6 de mar. de 2013

Overall this was a great experience. The salesperson was very nice and attentive. He was very knowledgeable about the cars we were interested in. He had a lot of patience with us being first time buyers. We are expecting our first baby and we were very anxious at times during the purchase. We even had the support of our entire family who sat with us thru the entire time at Phil Moore. This was a good experience and I am glad we chose them.

cathy o

26 de feb. de 2013

my experiences have always been great. they are fast and efficient. Dwaina Lester always lets me know the tech's progress.

buyer

21 de feb. de 2013

We drove 230 miles to pick up a 2013 Buick Encore, that was not available in our area. We got one with options we preferred. Our contact sales person Dennis Hendley was extremely helpful and understanding both over phone and at our arrival to the dealership.