jfarmeribm

22 de oct. de 2016

Very happy with the overall sales experience. Got an online quote very quickly. They found the car I wanted and had it brought in. Pretty quick on the paperwork and the car was ready as expected. Nice bunch of people. Would highly recommend. Bought my first Honda at PEH in 1988, great then, still gret now.

Regina Rosales

8 de oct. de 2016

Bought our honda ridgeline back in July. We Pretty much completed the deal over the phone with Patty and she was amazing! Didn't get the same warm and fuzzy with our on-site sales rep John Edward's. We were not pleased with his unresponsiveness and unwillingness to help us with a manufacturer defect issue. Luckily, Steve Obrien from the service team redeemed the whole experience. Overall we were satisfied with the dealership.

steamfan759

21 de sep. de 2016

John went out of his way to help my daughter with an A/C problem with her 2008 CRV that was purchased at another local dealership. My wife and I purchased a Honda at P-E Honda almost six years ago through Tom Cleary. I have always had it serviced at P-E and drive 34 miles each way to get there. I have been very pleased with the service department. When my daughter had a failed A/C situation and I immediately contacted John Swita and he went to work to help us out.. My daughter is very pleased that she can keep the car running for a few more years. Our family has three Hondas and two Acuras and we appreciate the extra effort to help us out!!

Destiny

15 de sep. de 2016

I had a great experience getting a car from William ./Bill ..He made sure I left there with a car . He worked with my budget .. I kept following him and his videos was very attempting to give it a try . And I'm one happy customer .. He is such a blessing ! He will answer all your question especially first buyers .. He is awesome !!!I came home with a Mazda 3 2014

Beecsens

14 de sep. de 2016

I dont normally do this whole reveiw thing but i have to give credit where credit is due! I have never thought so highly of a car saleman then i do of bill hav! Phillipsburg easton honda won the lottery by having bill on their team! He has helped so many people i know get into cars with ease... And i cannot wait to get my licence back to go to him, i wouldnt even consider going to another salesman!! Watching his dashboard diaries and seeing how many people helps no matter their situation is utterly amazing!! Not to mention the fun he brings to the car buying experience!! Way to go Bill, you're phenomenal at what you do and have no doubt that you're going big places!!!

Lacenatenich

14 de sep. de 2016

My husband and I were on our last leg with both of our vehicles. I randomly came across many of Bill Havs videos on Facebook and those made me feel somewhat hopeful at getting approved for at least something. One day my husband and myself were basically in panic mode considering I put many miles driving everyday to and from school and my husband also works about a half hour away. We didn't go there excited/hopeful because neither of us have good credit, we didn't have much money to put down, and we just went there one Saturday afternoon and specifically asked for Bill. He flat out told us in the beginning that he deals with people like us and will try his best to get us something reliable. He told us he couldn't promise us anything and that he does not like to give test drives until he knows what numbers he's working with. Okay then... He walked us through the process, the whole buying process did not take long at all. He was completely honest and didn't try to force you or talk you into something you really don't want or can't afford. His personality is definitely not boring and that's the kind of people we like to be around. We left there with a 2014 Chevy Cruze and we couldn't be happier. Thank you bill for all of your help.

Caitlin0624

14 de sep. de 2016

I bought my 2012 Mazda 3 two weeks ago from Bill Hav. He was the greatest salesman I have EVER dealt with. I talked to him for a few months and was a little hesitant because I didn't think I'd get approved. Well, I was beyond wrong. When I got there Bill had the car set aside and let me look and sit in it. It was the greatest feeling, I could have cried. After being there for a bit, I got approved. I didn't just get approved on just a car. I was approved for the car of my dreams. I had ZERO credit, no down payment, nothing. Just the hunk of junk car I barely made it there in. If you honestly are in need of a car, just like I was you NEED to stop reading this review and get in contact with Bill.

LizFulbright

14 de sep. de 2016

I bought a car from Bill Hav and it was the best experience a mom could have! He made my daughter so comfortable and she had fun while I was dealing with the super easy paper work! He worked with my credit and down payment and it was so quick and easy and well... fun! I recommend Bill Hav!

Jess0401

14 de sep. de 2016

My husband and I bought a brand new car with no money down about 6 months ago. Billy was the most fun and assuring guy. He got what we wanted without any hassle in such little time! He knew a new car is what we came to finance with little to no credit. This was our first big purchase together(my husband and I) and we would've never wanted anyone other than Billy. He works quick to get what you want, and is very positive with all his feedback. He even called me a month after we had our car to see how we were and how we liked the car! He also does dashboard diaries of customers who consent to be videotaped. Every person has a different story and always gives excellent feedback with their time with Billy. I may need another car in a few years and I will definitely go back to Bill! Thanks Bill, we still can't believe that we drive a new car and have less than 5000 miles(compared to my trade in which had over 250000 miles). If you need a car please stop to see Billy, he will do anything to get the car you want and deserve!

MJS

14 de sep. de 2016

We had a great experience at Phillipsburg Easton Honda. We traded in our minivan and purchased another pre owned van. Dave Ball was our Sales Associate. He made the entire experience nice and easy for us and was extremely responsive. We can't say enough good things about Dave and the dealership. Mark and Myrna Scimeca

Karen01

6 de sep. de 2016

This is the fourth Honda I purchased from this dealership over the years. This experience, like the other three, was seamless! It is like a well-oiled machine there...each person is courteous, attentive, knowledgeable, professional and extremely helpful. The process is fast, easy and pleasant. I was lucky enough to have a few people helping me...Frankie and AJ were awesome and AL (whom I first met like 20 years ago) is the best...finance and customer service equally commendable. So, thank you guys! As long as I continue to buy Honda, I will always do so at the Phillipsburg Easton Honda dealership!

Sue08802

30 de ago. de 2016

It was a very easy, quick and good deal. Dan was very knowledgeable. It was hassle free and made buying a car fun. He was also very accomadating.

Lids

30 de ago. de 2016

I had a bunch of questions because I was buying my first brand new car and Angel was a big help. He answered all my questions confidently and helped show me the different options I had available. I went into the dealership just to look around and ended up leaving with a brand new 2016 civic that I love.

Char1961

27 de ago. de 2016

Thank you, Arvind Patel, for the time you spent with me yesterday. You showed me exactly what I was looking for in a very professional manner. I appreciated everything you did plus you had a wonderful knowledge of your Hyndais. All my questions were answered and I was very comfortable dealing with you. Thank you too, to Nick Graver for the great job he did. He expedited everything so I could drive my new car home in no time. I appreciated that. I will definitely recommend you to future Hyndai buyers. My experience was A++++. Thank you again.

Mclarke

16 de ago. de 2016

My car buying experience was very good. The salesperson and sales manager were very knowledgeable and helpful. They took the time to work with me and my budget to get me into the car that I wanted.

Bill

15 de ago. de 2016

We have purchased several cars from Phillipsburg Easton Honda and David Iskols and will continue to do so in the future. It has always been a hassle free experience. Service is great too.

dewy9091

14 de ago. de 2016

John Edwards is an amazing salesperson! I am very grateful to have him as a guide through my first car purchase. He was very calm and collected throughout my first test drive as a new driver with my mom and sister as passengers. I highly recommend this dealership!

Vicky

9 de ago. de 2016

I recently purchased a Honda CRV from Phillipsburg Easton Honda. AJ, my salesman, was very attentive and spent quite a bit of time with me. He answered all of my questions, took me on a tour of the facility, and was super friendly. So far, I am enjoying my new vehicle. The dealership was recommended by my parents who have their CRV services at Phillipsburg Easton Honda.

Cory39

5 de ago. de 2016

David Iskols is a great salesperson and was very personable and professional. He sold 3 cars to my wife and her parents. David Iskols made us an offer we couldn't refuse. Thanks Dave! My wife loves her new CRV.

Wiseowl

4 de ago. de 2016

I had some service work done to my vehicle. The employees were friendly and easy to talk to. The repair was done quickly and efficiently.

davidw

22 de jul. de 2016

Our salesperson John Edwards was very personable and professional and was awesome to deal with. No pressure sale. All of the staff at Phillipsburg Easton Honda that were involved with our sale were very customer focused and a pleasure to work with. I would highly recommend doing business with this dealership.

alysearlene08

18 de jul. de 2016

Angel was very knowledgable and enthusiastic about getting us into the right vehicle for our family and budget. He definitely gave 10 star service. Thank you!

SaraC

16 de jul. de 2016

I had been shopping for a used car for about a month before I went to Phillipsburg Easton Honda to see a Honda CR-V I'd seen advertised. It was a much easier experience than other dealers I'd been to. Joe Finocchio was helpful but didn't in any way pressure me or give me a sales pitch the way salesmen at other dealers had. I'd almost bought a car the night before but the salesman was so pushy that I decided to go home and think about it. I'm glad I did. I looked again online and found the car at Phillipsburg Easton Honda. When I got there, Joe asked if he could help me and I showed him the printout of the ad I'd seen. We took a test drive, and I ended up buying the car. Joe made the process so much simpler than the salesman at the other dealer the night before. When I drove the car home, I noticed it shook at 40 mph. I called Joe and told him about it, and he immediately said to bring it back, and that it would be fixed. I drove it with a mechanic, who felt the problem, and they gave me a loaner car while they replaced the axle and smoothed the rotor. No hassle, no charge. About a week later, after a rain, I saw that water was leaking inside the back of the car. Again, I called Joe and took the car back. Again, they gave me a loaner car and fixed the problem (the back door needed adjustment). No hassle, no charge. The car seems fine now. I just had it inspected by my mechanic and he found nothing wrong. There's always a bit of a risk buying a used car, but I'm so grateful I bought mine at Phillipsburg Easton Honda, because they fixed every problem and made things right. Joe reassured me every time I called, and I recommend him and the dealership for making sure I was satisfied.

SaraM

2 de jun. de 2016

We came shopping for a van with our four young children. The children were made to feel welcome and all staff and salespeople were very pleasant and friendly with them.

Liza MacNamara

28 de may. de 2016

Hubby surprised me with a new minivan this morning!! A 2012 Chrysler Town and Country! I was a little wary of the sales process, but Angel put my mind at ease! The sale and financing were flawless! Even down to the little goodies they gave us, we were thrilled and I love my new minivan!!!!

Cassandra Cockburn

24 de may. de 2016

My experience with Honda as well as the Salesman Manny Collantes was great! Manny was VERY helpful and knowledgeable. I am expecting my first child in September so I wanted to get out of my sedan and into an affordable SUV. Manny was able to get me both! I love my low mileage certified pre-owned 2013 Honda Pilot at a price I can afford! Between the pre-owned options, the salesman, the finance department I was able to leave there with my car THAT NIGHT! I am very happy with the Manny Collantes and recommend him to anyone looking to purchase a car from the Phillipsburg Easton Honda and the overall service was just AWESOME! I look forward to keeping my car buying with them!

jp21rk

12 de may. de 2016

Went into the dealership to get an SUV. Salesperson literally conned us into a new STOCK civic. as well as a new Accord. he promised and promised all these fabulous deals and when the end came i ended up paying sticker for both cars.he swore the numbers were right and the deal was in there. it was just taxes and PA things that i wouldn't understand. they ghosted all their numbers took my deposit and hid it in and swore that it was there. i went to other dealerships and they said the numbers were not even put it. they charged me a $1000 regional fee for a stock car. never heard of this either. they were unwilling to take the cars back not even for a difference. if they did they wanted $4000 a car that i am sure went into the managers pockets. the salesman B had no idea what he was doing he was too busy talking personal and not about the car. he was more along for the joy ride than anything. the manager tried to do something but didn't do anything and the second salesman that tried helping and was just as clueless as the first. so now i am stuck with 2 cars that i didnt even go for in the first place.

Shannon626

3 de may. de 2016

This Honda dealer is my favorite! David Iskols is an excellent salesman. He keeps it real and goes above and beyond to ensure the experience is always a positive one. He is knowledgable and will work with you when it comes to pricing. I was in pickle with mileage on my last lease and get got me out of that lease and into a brand new 2016 Civic for a great price. This is my third car from PEH and I never want to shop anywhere else.

gjh92

18 de abr. de 2016

The sales team was great! These guys make you feel like family, and are extremely nice people. I would definitely recommend them. Even with no credit they were willing to help.

Smoly16

2 de abr. de 2016

Thanks to Dan Dunlap! This is my 5th car with this dealership , and me and my family HAPPY again .Grate service , wonderful people. You don't need long talk, just tell what you want and you get it.

zoom zoom

12 de mar. de 2016

Bo is a woderful salesperson, he is very knowledgeable at his work, he is a very open and truthful on my 2014 Honda Accord. Yuri is an awesome guy as well offering unmatchable financing deal on my 2014 Honda Accord

LeeLee'D

11 de mar. de 2016

First Time customer.....In purchasing a New Elantra GT at Phillipsburg Easton Hyundai. The salesman Mr. Arvind Patel, was so nice an outgoing taking his time to walk me thru every aspect of financing portion with having veritable options that would suit MY needs. Love the concept of 10 Year Warrantee an or 100,000 miles coverage., which is a rarity in its self.. other perks are road side assistances & rental service when needed ~ ****quite a package**** I will recommend there business to my family & friends.Sincerely Lee Duchaney ~ Phillipsburg NJ

Justin Bagley

7 de mar. de 2016

My wife and I are now a family of 5 and it was time to upgrade to a family hauler. Dan Dunlap and his team at Phillipsburg-Easton Honda made it a great experience for the whole family! Dan was very accommodating of all our needs and not only delivered a great price on our new vehicle, he made it a stress free process as well. I highly recommend this dealer to anyone in the market for a new or used vehicle!

Honda Lover

25 de ene. de 2016

I will continue buying my cars at Phillipsburg Easton Honda because of the great experience everyone there makes it....especially Dan Dunlap. I will definitely recommend the dealership and Dan to everyone I know that is in the market for a Honda.

ChrisZ1990

21 de ene. de 2016

Professional, knowledgable, personable are just a few (of many) words I can use to describe my experience not only with Sherman and Willie, but with the whole PE Honda staff. From the moment I entered the dealership to the time I drove away in my new 2015 Honda Accord I felt comfortable and knew exactly what I was getting price wise. No gimmicks. Willie was even kind enough to accommodate my schedule to come in on his off day to deliver the car. I highly recommend this dealer to anyone in the market for a new or used vehicle!

Chris

20 de ene. de 2016

This is a reborn dealership. If you had bad dealings in the past like me. You will be totally surprised I was. Thanks to the owners for getting rid of past management. Tom Cleary listened to my rantings about how bad things were at PE Honda. Thanks Tom you are a real professional. One extremely happy customer.

jnaomi

8 de ene. de 2016

Manny and Tom were both a huge help when it came to helping my fiance and I decide on exactly what we wanted and needed that also remained within our budget.We absolutely love our Honda Accord!

papabarker

6 de ene. de 2016

My wife and I are expecting our 1st child in April, we needed a reliable car. Having been referred to Phillipsburg Easton Honda by a friend we went in a bit stressed out but optimistic. We asked for Eric Vatne and from hello our stress was completely lifted. He was informative, honest, and never tried to upsell or put us in a car we didn't want. He got us a great rate, answered all our questions made us feel at home and had us out the door in less than 3 hours with our new vehicle. That along with finance manager Yury making us feel at home with his funny stories about parenting had us wondering why we ever stressed over buying a car. If you want a stress free, family oriented, fair place to buy a car, go to Phillipsburg Easton Honda and ask for Eric!!! Tell him Morgan and Dave say hi...

cb2015

16 de dic. de 2015

I went to various Honda and Hyundai dealerships in NJ for approx 6months to assess the Pilot for purchase. I met many sale people along the way. None of them provided the professional service that Al Rojas at Phillipsburg Easton Honda provided. My initial contact with Al was when he opened and held the door open for me and my family upon entering the dealership. He was pleasant and greeted the entire family. Upon entering his cubical, he provided a litney of useful information re: Pilot, as well as compared pilot vs odessey for my individual needs. He showed me around the dealership, on a test drive, and never once pressured me regarding financial matters, which was the typical initial approach by most other salesman. Once I test drove the pilot, discussed pros/cons for my needs, and received a thorough education re: Pilot, Odyssey, dealership services, then negotiation began. He was professiona, conscienious of my time and quickly reached an agreement. I've been to the dealship twice since and each time was greeted by Al. He accomodated me immediately re: questions re: operation of various features of the Pilot. I HIGHLY recommend Al Rojas. I have already recommended him to 4 or 5 prospective buyers.

HondaDriver

6 de dic. de 2015

Salespeople were informative and pleasant, no pressure. The vehicle's features were demonstrated, and my cell phone was paired with it. Ongoing technical support was offered.

betta12373

5 de dic. de 2015

So happy I bought from this dealer! Tom Marcellus, my salesman, is a great guy. He went above and beyond to make my trade-in and new car lease, very easy! Steve, one of the business managers also made the financing paperwork process a breeze.

16pilot

1 de dic. de 2015

Pleasure to do business with. Tom Marcellus is a great car salesman to deal with. He was very informative and personable. Even though buying a car is annoying they make it tolerable

Rich.pat1226

14 de nov. de 2015

We felt as though Tom Cleary cared about our goals and worked to meet them with great satisfaction. We were not rushed. Tom was patient and met with us on three occasions to help us decide.

Harold and Gail hanney

10 de nov. de 2015

after half an hour plus on hold, I found only one person, Jared was able to know how to fix the tire inflation sign that keeps going on. This was the 5th time it happened and its not in the owners manual for you to look up. I last asked for the general mgr. to voice my opinion, was told he was in a meeting each time never a return call was made to me after leaving my name and number. I will never go back to this dealer.

Kcjojo

9 de nov. de 2015

Walked into this dealership looking for a newer used car after a friend of mine recommended it and Willie Rodriguez. He worked very hard to give me everything I was looking for and had me in my new 2013 honda accord in less than a couple of hours. Great salesman and friendly staff. Would highly recommend this salesman and dealership. I love my honda accord...Thank you Willie Rodriguez!

Zoila

7 de nov. de 2015

Great experience working with our sales specialist Willie Rodriguez. He is very helpful and patient, I highly recommend Willie Rodriguez to anyone who is looking to buy or Lease a vehicle. He is the best!!

JS3143

1 de nov. de 2015

After a week of stressful dealership visits and evasive sales representatives, I walked into Phillipsburg Easton Honda and met with Willie Rodriguez. Willie is a real find! He listened to what I wanted and to what I could afford. Within 30 minutes he had put together the perfect deal for my needs! Willie was clear and forthright and I never doubted for one minute that I was dealing an honest guy with real integrity. I cannot imagine ever going to any other dealership and cannot recommend Willie Rodriguez and his team highly enough. And, I love, love, love my civic!

Principal

30 de oct. de 2015

While I was satisfied with my salesman, Steve, I was totally dissatisfied with upper management for keeping me at the dealership for FIVE hours! I knew exactly which car I wanted and it was a top line vehicle, a Pilot Elite. I didn't appreciate the lack of timeliness and the back and forth dealings with my trade ins when I was clearly buying a high end vehicle. Having bought four other cars here, I'm extremely disappointed and feel disrespected.

Patti55

29 de oct. de 2015

I have recently leased my 4th vehicle with this dealership. My salesman was very helpful with my decision on my purchase. He took the time to be sure I knew all the ins and outs of my vehicle and all it had to offer. The staff and manager were very friendly and made me very comfortable while waiting. Anyone who does not enjoy car shopping, should try going to Phillipsburg Honda, I'm sure they'll be pleased!

FAOS2486

22 de oct. de 2015

I purchased my HRV-LX here. I went late almost went the were closing but that wasn't an impediment to receive great customer service and experience. It was pleasure to do business here and I will recomend to everyone. My sales guy was Manny Collantes and because of him I did purchase the car without thinking good job.

Bennyyoly

16 de oct. de 2015

I had purchase 2 vehicles from there...been very happy and pleased with both of my purchase... I highly recommend this dealer ...the best salesperson they have that I have purchased both of my cars with is Willie Rodriguez... Again thank you..phillipsburg easton Honda!!!

ron2016

7 de oct. de 2015

Matt Allen, our salesman, was very friendly and helpful. We visited the dealer on a Sunday so we had pretty much picked out the car we wanted from their inventory, so that meant we didn't need them to find the car we wanted. We looked at other cars but the Accord Sport really stood out. All the people we had contact with were very friendly and personable. All around a great experience. We love the car!

Bill

21 de sep. de 2015

Let me first state I hate buying cars and I hate the back and forth game. So as blunt as I was with the salesman, we were able to get the car we wanted at the price we wanted, no hassle. The dealership's service department is incredible too, and not that I enjoy or want to pay for repairs, at least it is clean, everyone is courteous and the process is painless. Great Dealership!

harley's mom

18 de sep. de 2015

I was treated like a queen. After owning my 2012 Accord EXL for 3 months & 9 days, my neighbor's tree crushed it. I was desperate for another 2012 EXL when I happened upon Clinton Acura's web site. Scott directed me to Phillipsburg because they had what I was looking for right on the lot. I was so fortunate to speak with Dena in internet sales and she hooked me up with Dave Iskols. He went above and beyond to ensure I was in the car I WANTED and could AFFORD. Being alone and desperate he never tried to push me down a road I couldn't handle. He was kind enough to see that my rental car was returned and refused to take money from me to put gas in that car. WOW!! THAT'S SERVICE AND I LOVE MY CAR! I will never win over the insurance companies but I was a winner at Phillipsburg. I don't want to forget the woman who bought me a bottle of water but I never got her name.

LeddieFamily

10 de sep. de 2015

Salesman Anthony Catanzariti was helpful from the "just looking" phase to the time of purchase.He never pressured us and accommodated all our requests regarding tests drives, keeping us in price range and explaining all purchase options regarding leasing versus buying our new vehicle. We left with confidence that we made the right decision. We would recommend Ant "Cat" for a great car buying experience.

T

4 de sep. de 2015

Bought a 2015 Honda Accord (my 8th Honda and I think my 2nd from this dealer).Salesman Matt understood I did not need to be sold on the car but quickly negotiated a deal to my satisfaction. Business manager got me through the paperwork quickly!Highly recommend this dealership and I will be utilizing the service department for both of my current Honda's.

cargoguy05

29 de ago. de 2015

We bought a 2013 Sonata today. Our sales guy, Arvind Patel, was great. I feel like we received a good deal and the service was great. Rob the technical expert was a great help also. We were able to test drive several models before selecting our car. I would definitely recommend to anyone needing a new car to try Phillipsburg Easton Hyundai.

carguy

28 de ago. de 2015

My salesman, Angel, walked us through the process quickly and easily, answering all our questions, and ultimately giving us a GREAT deal! I would highly recommend this dealership.

tcuevas

27 de ago. de 2015

This is by 5th or 6th vehicle that I have purchased throughout the years at PEH. They do a great job helping me out with the complication of purchasing a vehicle. And I will be back in a couple of years to trade in for another car.

Cdwalter

27 de ago. de 2015

We just purchased a new Honda Accord from Phillipsburg Easton Honda. It was a great experience. David Iskols did a great job of telling us about all the features in our new car. And Yury Lubarsky handled the financial end of the deal in a very professional manner, explaining all the paper work.

HondaGuy16

20 de ago. de 2015

This is the best dealer in the world everyone is super helpful and friendly and helped me get the best deal and car it was also very fun that's how great it was I love being there it feels like home and I definitely recommend Anthony Catancsertti as a salesman he was amazing not pushy and always treated us with respect. Make this your first stop!!!

Olin Lyons

7 de ago. de 2015

We intended to just look to see what the new civics or other models we could afford were available at P'burg Honda. Our salesman Matthew was low key and helpful, helping us to decide what would be best for us. We just could not turn down the financing options offered and drove out with a brand new civic. Great place to go for a good experience buying a car.

Michaguna

6 de ago. de 2015

Was greeted with a big smile from Dan as soon as I walked in! He was helpful, thorough, and worked effectively with me on my trade! Absolutely love my new car!!!

guest

5 de ago. de 2015

We love our van and we're pleased with the customer service during our purchase. However, we were disappointed in the time it took to receive our Maryland license plate and registration.

Linda

24 de jul. de 2015

I was met by Tom Marcellus in the lot of Pbg Easton Honda and he showed me the model I was interested in without being an obnoxious pushy salesman. I told him when I left to call me if he got any used vehicles in that had low mileage and a few days later, he did call. Upon inspecting those cars, I saw one I liked and three days later brought my husband back to give me a second opinion. We left there that day driving my 2014 CRV, which I am very happy with.

cdbrewer

24 de jul. de 2015

I bought a '15 Civic LX this week.I was really in a jam - I had come cross country from California and gotten into a minor accident that wound up totaling my old Civic. I was stuck buying, as an out of state buyer.I went in, explained that I was going to get bids on Hondas - not share the numbers with each dealership, but get three numbers and then make my decision. I told them what I could do down and that I needed them to do tax, tags and registration for California. Angel Zapata got me a great number that included ALL OF THAT quickly. As for the other places...one got me a number that was NOT competitive (I mean, over $1000 more than that which Pburg got me, but that place responded quickly by phone and internet and was very professional - they did get me a number before I got to their showroom), and Clinton Honda (yes, I am calling them out by name) didn't get me a number ever. They didn't have the model on the lot (AND TOLD ME THAT!). They couldn't figure out cost of tags and registration in CA for a day. They asked ME what the tax rate was. They were a mess. Angel Zapata and Phillipsburg Easton Honda got me a great deal very quickly and then walked me through everything else.Let's be clear, nothing is ever completely smooth - but the number I was given WAS the number (actually my payments will be $1 UNDER what he wrote) and I was the reason the process took more than a day. I took 3 days, but they were the first place I went, and it was the place I ended on. Here are the two minor issues - no owners manual in the car and they forgot to put the front license plate holder on. I went back later to drop off one last piece to help with my out of state tags and both were waiting for me...so problems fixed quickly.Yep. Very happy. I should add that I started with this dealership because I had a great relationship with their service department from when I lived in NYC and would visit my family.

Tasha

16 de jul. de 2015

My mother went to Honda to trade in her Altima she wasn't happy with, luckily we was placed in the hands of a wonderful salesperson named Angel Zapata. He spent hours with us literally and was eager to please. My mom choose one car, wasn't happy and Angel was eager to accommodate her needs. In the end he gave her a great deal on a Honda Accord Hybrid. I would recommend Angel to everyone.

Tasha

16 de jul. de 2015

My mother went to Honda to trade in her Altima she wasn't happy with, luckily we was placed in the hands of a wonderful salesperson named Angel Zapata. He spent hours with us literally and was eager to please. My mom choose one car, wasn't happy and Angel was eager to accommodate her needs. In the end he gave her a great deal on a Honda Accord Hybrid. I would recommend Angel to everyone.

kathi

12 de jul. de 2015

We were just looking and had no intention of buying anything however once I sat in the driver seat of the Honda CRV (2015) I was hooked. Angel Z is a great sales person and made the decision to purchase our vehicle less painful. We love our new Vehicle and will certainly send everyone we know to PEH.

Asj

4 de jul. de 2015

Now, I hate driving, buying cars, and pushy sales people. But I fell in love with this little Honda. I knew that I wanted it but it was a little high.I met with Angel. He is so kind and warm. I walked out with the car of my dreams.

sar6309

3 de jul. de 2015

I had been looking for a SUV for several months and had no look. I was looking around in the Poconos. Al Rojas was great, he was quick and courteous. I needed a SUV that had a 3rd row of seating. He had only one available, it was my Pilot. He showed me everything that I need to know about the vehicle. I loved the service I was given from him, great person. Thank You Phillipsburg Easton Honda and most important Thank you Al Rojas!

Irishfireman

2 de jul. de 2015

March 21 2013 I bought my first new car a Honda Civic Lx and had the best experience. Last week we received a letter from the GM and he stated they needed good used vehicles and would buy out our lease with no penalties. We went in and as said we got a 2015 Honda Civic Lx with no issues. Another Job well done and highly recommend them!

CRV Owner

20 de jun. de 2015

We had already decided on what car to purchase, and our salesman met us at a comfortable price in the color we wanted. The process was smooth and I would recommend the dealershipl

pumpkin52

11 de jun. de 2015

All I have to say is it USED to mean something WHEN A MAN shook your hand on a deal, (2015 not so sure if it means anything anymore) when the deal did not work out it kinda left a not so good taste in my mouth, I'm not sure how I feel but pretty sad kinda sums it up.

MattLake

4 de jun. de 2015

Phillipsburg Easton Honda was a complete pleasure to buy from. My salesman didn't use any sleazy approaches and didn't hassle me like you might find with other dealers. My salesman, Anthony, was an honest and straight forward guy who was very easy to work with. Most importantly, Anthony and the other employees had integrity, and that's a rare quality when it comes to purchasing a vehicle. He helped me figure out the different features of the car and made the purchase process extremely easy. Given the chance, I would definitely give them my business again and would highly recommend them to anyone looking to purchase a new or used vehicle. They made the purchase an exciting experience rather than an activity that you dread. I couldn't be any happier with my overall experience with them, and out of the 20 different dealerships I have visited and/or purchased from, they were one of my favorite.

Jjenk

2 de jun. de 2015

I tried to purchase a new Civic from them today after buying my last 4 cars here and ran into obstacle after obstacle. I don't know what happened to my sales person who was here for many years but the people and managers I dealt with today seemed to be very aggressive and pushy. I also do not recognize many of the people who I have come to know. I had a price quote on a car they had yet could not come to an agreement. I went to Stroudsburg to another Honda dealer and had my price met in 20 minutes. I'm not sure if this dealer is under new ownership or what happened but I'm very upset I had this experience. Seems like they lost good people.

Robert

29 de may. de 2015

Perhaps the best buying experience I have had in 50 years. No pressure All the personnel were extremely courteous and the follow up calls to find out if I was satisfied and to introduce the service team were amazing. I have found the dealership to return to and to refer others to without a doubt.

LindaLovesherCRV

26 de may. de 2015

The gentlemen in the Service Dept here are the best. I had taken my 2002 CRV to 2 trusted mechanics I had used for years at other shops and they could not find the cause of the shimmy in the front end of my car. I spoke to Dave Trible in service and he diagnosed it over the phone and fixed it immediately! This dealership is about an hour's drive from my home and well worth the drive! Once there I surprised myself by falling in love with a 2012 CRV and purchased a car! The entire dealership is absolutely cordial, friendly and everyone goes out of their way to please you! Mr. Miller, the used car manager was also extremely helpful! Keep up the great work!

Jasper1023

23 de may. de 2015

I worked with both Scott and Anthony on picking out a car. I was going to pick a Chevy Equinox that was on the lot. After talking to both of them about my wants and needs in a suv they pulled around with practically a band new Jeep Cherokee that had all the wants and needs plus more. I can't say anything but good things about them and the dealership. I will definitely be back for my next car purchase.

hondamike

22 de may. de 2015

I worked with John Edwards to purchase my 2015 Honda CR-V. This was the most positive buying experience that I have ever had. John made everything from the initial test drive, to the negotiation process, to the closing of the deal enjoyable and stress free...he was extremely knowledgeable about the vehicle I was interested in and had the right answers to all of my questions. Best of all, I never felt pressured to buy. Overall, it was a great experience!

baldy9880

9 de may. de 2015

Couldn't have been a better experience purchasing a car from here again! Shawn and Danny are the best around! Do yourself a favor if you are looking for a new or used car go here!! Love the 2015 crv!

john todd

6 de may. de 2015

This is a hard working dealership with a great product. i love driving a honda. so does my husband. my salesperson, david iskols, is Courteous, professional and knowledgeable, he makes buying a car less complicated and less stressful. he respects our time and work schedule. I have maintained our hondas for years at phillipsburg easton honda garage. The service department is expert, friendly, answers all my questions, and many times an appointment is not needed. sometimes they send coupons for discounts. I highly recommend Phillipsburg Easton Honda. i cannot imagine going anywhere else.

Stuart Baillie

14 de abr. de 2015

I went in to see about purchasing a 2015 Pilot EX-L. After sitting with my salesperson, Anthony Catanzariti, I decided to look at the 2015 Pilot Touring model on the showroom floor. Next step was to discuss price. Within 10 minutes, we had struck a deal and they were prepping the car for me to take home!! I worked with 3 great people to make this deal happen: Anthony Catanzariti, Tom Wooley & Al Hernandez.This is about the 13th or 14th vehicle I have purchased from Phillipsburg Honda with the past 9 years, and I can candidly say I have always been happy with the service and my purchase.I also use their Body shop services and Repair shop services for all my vehicles.

Stuart Baillie

1 de abr. de 2015

This last visit I dealt with Anthony Cat as my salesperson. Tom W. is the Finance person that I always deal with. Al Hernandez is the GM and all 3 helped me get another incredible deal and auto. They all delivered what was promised and I actually was able to upgrade from what I first looked at and was able to upgrade my purchase to a Touring model Pilot. I highly recommend this dealership for Sales, Service, Bodyshop, etc... I have been coming here for years and they get all my business and all my service. Thanks for an honest and great experience always!!!!

Edwin Santiago

30 de mar. de 2015

Please make sure you review your paperwork when purchasing a car from this dealership. They were not truthful on the value of the trade in. They told me one price and the paperwork had less than what we discussed. I realized this a few days later. I trusted them. Not any more.

JarKoc

24 de mar. de 2015

I came in on Saturday pretty sure I would not be driving away with another suv but Anthony Sherman made it happen. It was just a totally different expierence from what you would expect at a car dealer. I came in Anthony offered me a soda before we even started anything, for all he knew I could have been here for a brochure really was a nice gesture. We went to his desk he pulled out a blank paper and said lets write what's important to you and go from there we went over what I wanted and he listened and brought me a perfect 2012 Honda Pilot with only 24,000 miles. We took it for a nice ride, then Anthony took me to meet the service manager and explained in addition to bringing the suv I bought I could bring my wife's car which will nice! After that we sat down worked out all the numbers, it ended being about $50 a month more then I wanted but for all that the dealership offers what's 50 bucks, I'm sure I could have bought a Pilot a little cheaper elsewhere but I wouldn't have Anthony at my salesman so he was worth the extra, he even went the extra mile and spoke to my wife on the phone to explain the warranty which put her at ease, which made my life easier. Thanks you so much Anthony

RosSan

20 de mar. de 2015

Where do I begin? I guess starting with a thank you would be the best thing to start and end with.I was getting service done the other day and I was thinking since the winter was so rough maybe it was time to ask some questions about the AWD cars available. I spoke with Anthony Sherman and told him my wants and needs. It was like he had a crystal ball he pulled around this perfect 1 owner car! Best part he told me that I could have it for only $16,995 even though it was listed for $18,995 how could I say no?

karbmta

19 de ene. de 2015

I went into the Hyundai dealership to have my Sonata serviced. It is a leased vehicle nearing the end of the lease, so I just mentioned something to Cynthia (service dept.) and before I knew it, I was talking to Arvind Patel and we were discussing new car options. I really appreciated Arvind's friendliness and his willingness to have the process run smoothly. I was pleasantly surprised to be driving away in a new Sonata within 2 hours of arriving. I have to say that I have never had a bad experience at this Hyundai dealership when I've brought my car in for service. Cindy(service) was wonderful and friendly as usual. I also appreciated the way Nick(finance) explained my options to purchase my new vehicle. Again, very friendly, low key conversation. There wasn't that pressured sales pitch that I have received at other dealerships. I will definitely return to this dealership and encourage others to check them out.

acintron7

5 de ene. de 2015

I would like to apologize to PEH and patty novak at the sometime thank you PEH and patty novak for responding to my concerns. My purchase might have not been an exciting one but it was fair. PEH help me in the time of need and did everything to complement me in everyway . Before you purchase your car make sure what you want and paid attention to details .PEH FAMILY is a dealership you would want to check out.

mirysm

13 de sep. de 2014

The reason I continue to use Phillipsburg Easton Honda is my outstanding working relationship with Yury Lubarsky. He is a true asset to Honda and a valued friend. He is always courteous and takes the extra steps to ensure total customer satisfaction.

peggyjh

8 de ago. de 2014

Purchased another Honda Ridgeline pick up from Yury - we owned a 2007 and we are the type who usually get a new car every two years. The Honda Ridgeline we traded had 120,000 miles on it and never gave us a day of trouble and we loved the truck so much, we kept it for so long. Yury was such a personable guy, highly recommend him and this dealership. Drove off with a new Ridgeline in black (old one was white) and love the truck.

wsalley

27 de jul. de 2014

I have purchased 3 Honda's from this dealership in the past. Went to test drive a new Pilot. Patti my sales person for years was friendly and understanding as usual. The sales associate I was assigned to, Yury, set car sales back 25 years. Told me the other vehicle I was going to look at was crap, he had Honda money to give away and demanded I have a seat and get the deal done. I again advised I needed to look at one more vehicle and he ignored my comment. Rude, unprofessional and disrespectful.

Ryan12345

24 de may. de 2014

Before I went to Phillipsburg Easton Honda I was concerned about buying a car. Yury, my sales associate, helped show me a quality car in my price range. The entire staff was very friendly and helpful. When I am in the market for a car again I will definitely return!

JohnPalumbo

23 de may. de 2014

I got a 2008 Ridgeline. John Miller was great to work with. Very understanding and compassionate. He is very friendly and takes great care of his customers. It was a pleasure doing business with him.

Rob Mulrich

13 de may. de 2014

After losing a night of sleep over my purchase, I would not recommend this dealer to anyone.This was my first auto purchase and in doing so by myself was a bit stressful. I originally went to the deal with a maximum budget of $10k looking to purchase a used car and was promptly taken out on the lot and shown cars 3k-7k over my budget. After test driving 3 cars I landed on one for 13,999 (2012 Nissan sentra) which I was told if I take of the lot today, the dealer would cut $400 off of the total price. I needed time to think on the price since it was already over my budget. So I went to grab some food t a Ruby Tuesdays down the street, as I am eating, not gone from the dealer for more than 30 minutes, I get a call saying that someone is one the lot an looking to test drive the car and that I should hurry back if I'd like to make a deal on it. (Long story short) I head back over to the dealer and put down a deposit... And start signing papers. Then I am sent into an office with the financial guy who starts throwing papers at me and telling me to sign because, "You will need this" like GAP insurance on a car that I will have full coverage for. Or the dealers inflate price for window etching... All BS. But when Mr. Ajhar shows you these extras, they are already added to the "Price" of your vehicle on paper and makes it feel mandatory that you must have these options in order to purchase. I knew something was off when I signed the first sheet for "windshield insurance". After realizing that signing the papers for this junk was a mistake, I refuse to sign the final bill of sale until the other contracts were terminated. Mr. Ajhar promptly did so after raising his voice and slamming the enter key on his keyboard a few dozen times. If you were to purchase all these extras it was easily add another 8k-10k to your already pricey car. I suppose I just feel taken advantage of some of the people at this dealership and they will swindle you. (after all they are are car salesmen) and if this is your first car buying experience I recommend going elsewhere.

KimBeaney

31 de mar. de 2014

David Iskols was excellent with us. He took his time and worked with us to purchase the best cars to suit our needs. We purchased two cars Honda Fit and the Insight. I would recommend this dealer and David to anyone.

kelemans

24 de mar. de 2014

Peter Poretta showed us RELIABLE, ECONOMICAL & WITHIN OUR BUDGET cars; and Peter was totally professional and patient with us looking out for our interests. Our new Honda Civic Hybrid 2013 is perfect for us! P'burg/Easton Honda's Service Dept. is the BEST--we have been totally satisfied with the years of excellent service on our Honda Accord.

rebesteves

14 de mar. de 2014

Good and friendly services. Even thought I was told no 2013 CR-V available and ended up buying 2014 for more money, I like my 2014 CR-V and I will recommend people there.

Stephanick

4 de mar. de 2014

Great experience at Phillipsburg. Very customer oriented, and a lot of the "little" extras that make all the difference in a car-buying experience. Very friendly group. Would definitely recommend shopping for a car at this dealership.

gpassione

5 de feb. de 2014

this was my third purcase at this dealer and as im the past Tom did a great job. He helped me with the return lease and getting into the new one with no issues. He definately went the extra mile to make sure I was happy with the new car.

Jaydizzel182

20 de ene. de 2014

Great staff, well taken care of, stayed in monthly payments i needed, bought. several cars from before, answered every question i had, very friendly, supportive

ReturningCust

19 de ene. de 2014

Working with David is a stress-free experience. The customer indicates what is needed and David finds the model that works in terms of styling, functionality,and budget.

SportsFan

2 de ene. de 2014

I had a bad experience with this dealership as I was in the market to buy one of the mid-size SUV for Honda. Sales man were very pushy and rushing into things to make a deal even though their mission statement states that they are very competitive and can beat anyone price, but the offer that I had received was not even competitive. Also, it feels like if customer does not want to make the deal, then they will keep on going back and forth to make the deal happened and it becomes such a waste of time. Then, they ask for security deposit which is a refundable amount. But, for some reason, if customer decides not to move forward with the deal, then it will take ages to get your refundable amount back. They will give all sorts of reasoning that it is process and it needs to get approved which does not make sense because at one point, when they want the security deposit, it is very easily done and your credit card is charged. But, when it comes to refund your money back, it will take time and it is a process. The two things does not match and it is conflict on what they communicate to you. So, I do not think that it is a quality customer service and in near future, I am sure that I will not go to this dealership and they lost my business to them. No doubt car buying process can be stressful for a lot of people, but I believe quality and taking into customer's consideration is very important rather than going in circles and keep on following up on a particular task.

JohnOneil

30 de dic. de 2013

I would not recommend anyone to purchase a car from this dealership. Experience was very bad and I feel that sales man are very pushy and rushing into things to make a deal. After all, the deal that they offer is not that great compare to other dealership. On top of this, if they do give a good deal and if someone wants to think about it, they right away ask for security deposit for $250 to make sure that customer gets the deal. But, by chance, if due to personal conflict, if deal is not going to happen, then it is very hard to get the refund back. In other words, when they want your security deposit, it is quick, fast, and easy, but if deal does not happen, then it is hard to get your refund back and you have to keep on following up on it. Personally, I felt that I had a worst sales experience in buying car and it was not about gaining customer's business. So, I would not recommend someone to go and purchase the car from this dealership.

John Oneil

30 de dic. de 2013

I would not recommend anyone to purchase a car from this dealership. Experience was very bad and I feel that sales man are very pushy and rushing into things to make a deal. After all, the deal that they offer is not that great compare to other dealership. On top of this, if they do give a good deal and if someone wants to think about it, they right away ask for security deposit for $250 to make sure that customer gets the deal. But, by chance, if due to personal conflict, if deal is not going to happen, then it is very hard to get the refund back. In other words, when they want your security deposit, it is quick, fast, and easy, but if deal does not happen, then it is hard to get your refund back and you have to keep on following up on it. Personally, I felt that I had a worst sales experience in buying car and it was not about gaining customer's business. So, I would not recommend someone to go and purchase the car from this dealership.

Kes291

16 de dic. de 2013

I visited Phillipsburg Easton Honda to complete a lease buy out, Daniel Dunlap was the salesman I worked with. He was a gentleman and a pleasure to work with, personable, courteous, professional and friendly. Then we were directed to Ron Levy the business manager in finance to complete the transaction. Before we even sat down Ron was pushing papers and saying sign this and that before he had reviewed The Federal Truth In Lending Disclosure, I politely asked him what are we signing for and what is the rate and term of the loan, He then lost all composure he was rude, unprofessional, raising his voice, aggressively stabbing at his keyboard, the transaction was very uncomfortable he could not handle simple business discussion. Upon reading the contract the term, down payment, and rate of the loan were incorrect, he had to draw another contract that we then agreed and singed. I will never go back to Phillipsburg Easton Honda. Do business with another dealer!!!

JMcCauley

15 de nov. de 2013

We had a great experience. Yuri was able to locate a car that met all of my needs and had me out on a test drive within minutes.

CharlieSHIV

8 de nov. de 2013

After a couple of stressful visits to other dealers I arrived at Philipsburg Easton Honda and for the first time I actually felt listened to. Yury was sensitive to my financial situation and helped me find a nice, used car (which I love!) that fit into my budget. It was a comfortable and hassle free experience. Thank You!

lynwoodwade

6 de nov. de 2013

I recently purchased a pre-owned Honda Accord from Phillipsburg Honda. The salesman, Eric Vante, was extremely helpful and patience. He never made me feel pressured which was very important to me. The car was in great shape and I would recommend this dealership to anyone looking for a car.

gtorres22

5 de nov. de 2013

Tom was great. He made my purchase of my new CRV easy. I am so happy with Tom and the dealer that I am going to my wife's pilot in a few weeks, rather than spend time shopping around.

shnay

12 de oct. de 2013

John was attentive and answered all our questions. He gave us time to make decision and did not push back hard. Ed kept his promises with financing options. Overall, good experience as a first time buyer with financing. Make sure to ask all question to service people and check nuances. This place has high turnover and there is not enough time for all details. Were able to negotiate price down for a certified used car.

lcorrigan78

9 de oct. de 2013

The staff at PE Honda was exceptional in every aspect! I went to the location minutes after it closed, but Anthony Catanzariti was still helpful. He answered the few questions that I had and even showed me the vehicle that I was interested in. The next day I went in for a test drive and explained to him my situation (trade-in, car purchasing price, etc.). He worked extremely hard with his team to make my deal work for me! He was very knowledgeable and supportive through the entire transaction. I would recommend this location to my family and friends. I am extremely happy with my 2013 Honda Accord EX L Coupe!!

geiercindy

20 de sep. de 2013

John Edwards was very polite, not pushy. Made sure we asked all questions needed, took us for a test drive and even put his own money into the gas tank to get us back to the dealership. It was a pleasant experience with a positive outcome.

rwrighins

12 de sep. de 2013

I experienced excellent service and overall experience with this dealership. I will definatley be sure to send referrals their way. The employeees are all very friendly and courteous which makes for a pleasant experience!

wscorman

31 de ago. de 2013

This was the first time we visited the dealership. John Edwards was very friendly and courteous. He did not pressure into purchasing a car. He gave us time to shop around and vist other dealerships to compare. I would highly recommend purchasing a car from Phillipsburg-Easton Honda.

jeepsguy004

16 de ago. de 2013

I can not say a bad thing about Phillipsburg Easton Honda. Everyone was so helpful from Peter our Sales Rep to Ed the Finance Manager and even the Internet Sales Manager Patty. All three of them made my wife and I feel like they would do everything they could to get us into the vehicle we wanted and they did. I will be a returning customer.

Kim

30 de jul. de 2013

Nice dealership. Not nice people. Ben Lazor helped? me choose an accord from here and I had horrible experience with the vehicle as soon as a month went by. The vehicle ran fine at first but soon it began making noises everywhere. It just didn't seem like the car I had driven or maintained well while it was kept at Phillipsburg Honda. I asked Ben to help me out with the problems I was experiencing and also the shop manager many times to fix it. They pretty much told me to take a hike. I looked at some reviews and many reviews warn customers about these guys not honoring the warranty to cut costs. Terrible how they sell cars that cost tens of thousands of dollars and cut corners to put more money i their pockets.

cpilczakszczesny

26 de jul. de 2013

We have just recently bought our 4th car from Phillipsburg Easton Honda. We ended up trying them after having a very, very bad service experience with a Honda dealer in the Poconos, which is closer to where we live. We drive out of our way to go Phillipsburg Easton Honda. Tom from Service is a wonderful person to work with. He listens to what you are saying, asks questions to make sure he understands, treats you with respect, and most of all will try his best to work with you on repair costs. He checks to make sure all service and recall bulletins are current and up to date on your car. You can't ask for more than that from dealership service. I don't let anyone service my Honda now except Phillipsburg Easton Honda. Yuri is our salesman. He does his best to try to get you the most fair deal he can possibly get you from the dealership. He will take the time to answer any questions you have, review all the paper work, and show you how all the features in your car work. He makes sure you are comfortable and understand everything about your transactions with him. Dealing with car dealerships can be stressful and trying at times, but Phillipsburg Easton Honda overall is a pretty decent place to work with. Bottom line you don't ever win when you buy a new car, but it makes it easier to swallow when you have a great bunch of people at the dealership to work with.

ritasangels4

23 de jul. de 2013

Joe was a very friendly and nice guy. This is my 2nd car I bought from them and I was treated fairly and felt good about my purchase.

Emtgrover1

22 de jul. de 2013

I stopped in to look at a used accord and ended up buying a new civic instead. My sales associate Dennis Lisa was very knowledgable and fun to work with, the dealership was very modern and fun! They are with you for the sale and beyond, this will not be the last vehicle I buy here, they are great!

Bmwdsny

28 de jun. de 2013

This dealer is the friendliest dealer i ever dealt with. I also am please with our salesperson, Joe Finnocchio who was very courteous and honestly answered our questions. He advised the best car for our 20 year old daughter which i am very pleased with the Civic we purchased. We came back a few weeks later to lease a car with none other than Joe. He worked with us regarding financial leasing of another Honda Civic. I would advise anyone to first visit this dealership and check out the cars they have to offer.

DS2421

27 de jun. de 2013

I had a great experience buying my vehicle at this dealership & it was just coz of my Rep. Anthony. He is a great sales person & I would recommend this dealership & him as a Rep.Regards,DS

justinmartin1023

21 de jun. de 2013

All employes and owner were great and I would recommend and purchase another car from this dealership again. Everyone was friendly and was a good help.

jugghead23

19 de jun. de 2013

Leo was an absolute pleasure to work with. Once of the most hassle free car buying experiences we've ever had. This is the 2nd car we've purchased from Easton/Phillipsburg Honda and after this experience, we'll likely be back again...and we'd ask for Leo.He was able to match a price we got from a car buying program without any back and forth...even though this dealership was not participating in that particular program. He had patience with us while we changed our mind on trim levels and colors multiple times and even offered to drive to a sister dealership himself to get the car we wanted.He checked in and looked after my wife and son during the parts of the transaction that dragged on a bit.Overall, I've probably purchased 12 cars in my life, this experience by far was the best.5 stars, start to finish.

ClaudeBuchman

17 de jun. de 2013

I could not be happier with the way I was treated as a customer and a potential purchaser. Mr. Poretta did an outstanding job. I am extremely happy with my new car.

car4445

11 de jun. de 2013

I want to commend Phillipsburg Easton Honda for a great buying experience. This is the second car I have bought from them and I will look here in the future for another. My wife and I bought a used CRV and we couldn't have been more pleased with the deal we got. Joe Finnochio is a great salesman I highly recommend working with him. He is courteous, honest, and not pushy (three things I look for in a good salesman). Overall a very nice experience. Sincerely,M. Esposito

Dubs19

3 de jun. de 2013

Yuri and the whole staff at Phillipsburg made the buying experience pleasurable. The staff is pfront, honest, and very knowledgeable about their product. Also, they have a price matching policy!

TimP1

3 de jun. de 2013

My best car buying experience yet. Peter Poretta & Patty Novak were great to work with. They did everything they could to make this experience a great one. Even delivered the car to Lafayette College with a large red bow and balloons to surprise my daughter for graduation. I would strongly recommend this dealership to anyone interested in buying a Honda. They were honest and friendly to work with.

myfirsthonda

28 de may. de 2013

I was very pleased w/ my experience at PE Honda. They really worked w/ me and helped me find a car that I liked and was in my price range. Dan was very friendly and helpful! He was really patient w/ me and my indesiciveness. I basically had him running all over the car lot till I found the car I wanted. Ed Ajhar was also incredibly helpful. He worked diligently w/ the banks and helped me get a reasonable car loan. All of the saff that I dealt w/ at PE Honda were incredibly friendly and attentive, especially Dan. I have already recommended PE Honda to others and I will continue to recommend them.

orench

28 de may. de 2013

The reason I keep buying from Phillisburg Easton Honda is because of your Sales Consultant David Iskols. This is my fourth car and my experience has been great. Looking forward to the next car,

stacybohem

23 de may. de 2013

I was very glad I went to Phillipsburg Easton Honda I have purchased many cars but have never recieved the courteous,friendly attention that I recieved by Leo Genese. I enjoyed the dealer website,so when I went to the dealer I knew exactly what I wanted the transaction was very easy and fast !

cva31

19 de may. de 2013

Major changes made here since my last purchase in 2009. I said I would give them one last chance, or I would leave. Well, there has been many big changes made. We didn't spend a total of 2 hours there. We traded in 2 cars and drove out with 2 new cars that have so many optionsthat are standard. This time we were treated like royality, you couldn't ask for more. Would I go there again-YOU BET. Ask for David Iskols orPatty. After one week, the cars are just great and there is everything you would want in a car there. No, I don't work there but I am Impressedby how I was treated. Ron May

markhanichak

14 de may. de 2013

Ben Lazor was very courteous and helpful. He was knowledgeable about the Honda brand. He made sure I was happy and satisfied with my experience at PEH. Ben is a great ambassador for the dealership and the Honda brand. I will refer any of my friends looking to buy a car to visit Ben at PEH.Mark HanichakOrefield, PA

allisonlimpert

22 de abr. de 2013

Eric Vatne is the best! He is always great to work with, no pressure at all. This is the second car I've bought from him, and the third my family has purchased from him. Easton Phillipsburg Honda is very efficient and fair when it comes to sales and service. They always go above and beyond. - I'm pretty sure I will never shop anywhere else for a car.

b4bella

18 de abr. de 2013

I really appreciate everything Leo had done for me while I was there. He's very polite and he's comfortable to talk to. It's the kind of service that everyone expects. I think he's amazing and he serves the best of all the dealerships I've been to.

treebangham

12 de abr. de 2013

Excellent experience. I actually enjoyed the whole process of buying this car. Every single person was exceptional and every person we ran into had a smile and seemed to enjoy their job. No hidden fees---everything was terrific!

Jesszika

7 de abr. de 2013

Yury and Ron made my first car buying experience great!! I couldn't have asked for a better team to work with. I arrived at PE Honda on a Fri afternoon and left a few hours later with my brand, new Honda Civic! I can't say enough good things about Yury and Ron. Thanks again!!!!

Jonathan01

6 de abr. de 2013

David provided me with a great sales experience in purchasing my 2013 Honda Pilot. He was attentive and responsive to my questions which allowed me to render an informed decision in purchasing my vehicle. The whole team was excellent and we completed the whole sales transaction in about an hour and a half that included a test drive, trade-in assessment, completion of paperwork and driving my new car out the door. By far the best experience in purchasing a vehicle to date. Thanks Phillipsburg Easton Honda and most importantly, thanks David!!

emilymontanye3

3 de mar. de 2013

This was the first time I bought a used car from a dealership and I was very satisfied with the service I received. My salesman Joe was very polite took the time to answered all of my questions. I was also very impressed with how much the dealership caters to its customers. Joe explained the customer rewards program and the benefits I can gain from it. I like that I know I can call or stop by and my needs, questions, or concerns will be taken care of.

RRAMAN

26 de feb. de 2013

WE HAVE A WONDERFUL EXPERIENCE VISITING THE PHILLIPSBURG HONDA. YOU PEOPLE ARE AWESOME. EXCELLENT CUSTOMER SERVICE. WE WILL BE RECOMMENDING TO ALL OUR FRIENDS TO VISIT THE PHILLIPSBURG HONDA FOR THE AUTOMOBILE NEEDS. GREAT JOB.

Drahcir2013

23 de feb. de 2013

This was the most pleasant car buying experience we have ever had. No pressure very professional. There was no high pressure sales attempts and no phoney back and forth to obtain the right price. I would and in fact already have recommended this dealer to friends.RegardsRich P

bevandray

23 de feb. de 2013

AJ Hernandez was our salesman and is the reason we bought the Odyssey from this dealership. The young man is just a super people person who has the ability to make customers feel welcome, comfortable and important. He did an acceptional job during the entire purchasing process. I must mention that we have been having Honda Accord serviced at the Phillipsburg Easton Honda dealership for the past 6 years. The service has always been courteous and done within a very good time frame. Any problems that needed extra attention were always explained and cost to be inccured discussed up front. The Service Departments outstanding service was the reason we decided to buy our new car at Phillipsburg Easton Honda. THE SERVICE DEPARTMENT was the reason for our purchase. AJ HERNANDEZ was a very pleasant surprise. The young man is a terrific salesman we were extremely pleased with our experience.Ray and Bev Lalley

jhe1965

12 de feb. de 2013

Anthony did everything he could to make my family comfortable. The ady we were at the dealership, it was very cold and windy. Anthony asked us what we were intrested in buying, when we told him ,he had the cars brought up to the showroom. This was very nice it kept us frm having to walk around in the blustery cold. He treated us like we were old friends. I do not see our family going to any other dealership. We wound up buying to very nice used cars.

sjbailey

3 de feb. de 2013

Tom and Dennis were great to work with, acting as an advocate for me in working with the sales manager to secure a deal I would accept, and it took awhile. I'll buy another CR-V in three years, from PEHonda, and Tom & Dennis.Steve BaileyBethlehem, PA

Loveduck39

22 de ene. de 2013

I started my first ever dealer experience with trying to get an online pre-approval on a sunday night. Needless to say I was scared and nervous. The next morning I was very shocked to recieve my first phone call from Patty. From this point on everyone, especially Leo made me feel great about my choices, and realistically optimistic. Every question I asked, he answered, he is a genuine guy who made me feel like my business/car purchase was always at the top of his list. I am extremely happy to report that I am a new (used) car owner. I bought a 2010 Kia forte from Leo. Everything from the price, application process, and delivery of the car was in my opinion, something everyone should be able to experience the same way I did. Please ask for Leo when you go out looking for your next car at Phillipsburg Easton Honda.Thank you to Patty, Steve and especially LEO !!

janetjones

18 de ene. de 2013

This dealership treats you like family, very appreciative of your business with them. First time was Dec. 2010 and now again Jan. 2013..traded in my 2011 Honda for a 2013.Couldn't have been treated any better anywhere else.

easton_customer

12 de ene. de 2013

Went in to purchase an Accord Sedan. Was shown demo/executive vehicles that had 10-20k+ miles on them with discounts. Honda has a reputation for lacking in discounts and it proved true, however the quality of the sedan seemed to more than make up for it. The sales agent Mr.Lazor was courteous and pleasant. He seemed to know very much about the product he was selling and very good at his job at Honda. I sincerely believed he was out to get the best price for me and my wife on a New/Demo/Used Accord at Phillipsburg Honda. The '11 Accord was satisfactory other than that it was a 4-cylinder engine but I'm not here to write about 4~6 cylinder engines. I regretted not testing the heater/AC while test driving the vehicle. After the purchase I noticed faint burning smell and erratic/reverberating noise when the heater was turned on. I took it into the service dept. and the service gentlemen told me there were leaves and such stuck in the (heating compartment?) and it was removed. I went home and noticed the high/low pitch, almost electronic humming like noise remained. It seemed to me like the ball bearing on the fan that blows out the heating air went bad or was going bad. The high pitch noise is very annoying and seemed like something I could not ignore for a car I just bought from the dealership. Went into service again two days later but to my surprise the service department employees pretended not to hear it at all! They brought out a loaner to say that the high pitch reverberating noise was normal on all Accords. I did notice a similar sound coming from the heating unit on the newer/loaner but nothing like the noise at the decibel level in the Accord that I purchased from the Honda dealership. The service dept suggested I turn up the music to drown it out??? It took some effort to convince the service department that this was not natural and they did offer to replace the heating blower next week. The headlights seemed to be dying or to be having problems also. During evening commute it was dangerously difficult for me to discern lane divisions on the road. I asked them to have a look at that but I'm not sure if it will be replaced. I hope the service dept doesn't try to ignore or play dumb when new buyers bring in cars with problems. It was rather upsetting when they told me there was nothing wrong with the loud noise problem when I've driven all sorts of vehicles from sedans to work trucks and those vehicles' heaters made no annoying high pitch reverberations as if to insult my intelligence. All in all I would recommend Phillipsburg Honda to other potential buyers. I felt the salesperson, Mr.Lazor helped me out a good deal in the purchase. Honestly I do not feel as if I got a bargain or anything but then again it's a Honda so there. I hope the minor complications can be rectified ASAP and I won't have to drown out the high pitched annoyance from the heating unit by turning up the music system on the new vehicle.

slipschutz

12 de ene. de 2013

We are return customers because our experience with david iskols and the phillipsburg dealership is so excellent. It was a seamless and satisfying experience and we will definitely return for our next car. Everyone is friendly and one gets the feeling that the dealership aims to please. The price was also in keeping with our expectations.

shopman1

19 de dic. de 2012

This is my first purchase at Philipsburg. The car I purchased is the 8th Honda so I have some experiance purchaing Honda's, I can tell you no lie that this is the best Dealership I have ever worked with. That would also enclude Chevy and BMW as well. I had a time problem and needed to get into a car very quickly. They made is happen very quickly. I had a trade as well. They bent over backward to get it done delivered my plate and registration to my house! Over all they did everything they could to make this experience a good one and it WAS!They will see me again thats for sure. Thanks all!! Brad Baker

Dougcav1984

5 de dic. de 2012

My sales person was knowledgable, answered all questions, and made my first experience in buying a new car enjoyable. This was the first time I ever looked into leasing or financing a vehicle. I was very unsure and cautious, but Yuri answered everything and was reasonable and this put me at ease.

didimael

23 de nov. de 2012

We had a good experience with the dealership. They spent a lot of time going over all the options offered in the Odyssey until we were able to decide which vehicle was best for our family. Our salesperson, Joe Finocchio, was very personable. Not pushy at all. He was such a nice guy, we wanted buy the car from him and give him the business. We've used the dealership in the past for service. This was the first time we had purchased a vehicle here. Would recommend them for sales and service.

amhearts

19 de nov. de 2012

My salesman,Isaiah, made buying a vehicle an easy process. He knew my comfort zone of affordability and knew what I wanted. I will definitely recommend him to everyone I know who needs to purchase a vehicle.

kgreene87

19 de nov. de 2012

Our experience at Honda Phillipsburg-Easton was great! Tom was very knowledgeable and helped us make our decision on what models we needed as well as giving us a fantastic price. We appreciate the time he spent with us late on a Sat. night as well as coming in to deliver the cars on his vacation day!!

Catie

3 de nov. de 2012

Even though I didn't buy a Honda and it wasn't the right fit for me, Ben Lazar was extremely helpful and went out of his way to help me find the vehicle that would make me happy. I would definitely be back when I'm looking at cars again.

Celia

3 de nov. de 2012

I purchased a used car from Ben Lazar and found him to be professional and not your typical salesmen. He doesn't talk down to you or try the "lines" on you. He tries to figure out what you like and wants to help make you a happy customer. Thanks Ben!

karosinski

15 de oct. de 2012

Wonderful experience from start to finish! Our salesman, Yury, listened to our needs and our comfort zone of affordability. Because he took the time, we were able to leave the dealership, that day, in a 2010 Honda Accord. A special thank you to Ed Ajhar for his help in making sure that we understood clearly all of our options (Go Giants!) Finally, the new showroom is beautiful and our children were thrilled to have a special room where they could have a snack and play with toys as well as watch children-friendly programs.

dsisonick

2 de oct. de 2012

Everyone at the Phillipsburg-Easton Honda dealership is wonderfully courteous and pleasant. Phone calls were always answered quickly and cheerfully. Walk-ins were offered coffee and greeted with smiles. My salesman, Peter Poretta, was so great to work with due to his extremely pleasant manner, yet professional and caring attitude. He patiently answered my millions of questions quickly and made sure I understood each answer before proceeding to the next. He has obvious passion for Honda's quality, as he showed me each little detail of the Civic models. His enthusiasm for the Honda products he sells is genuine, and it puts me at ease to know he is proud of his cars. Unbelieveably, they matched the lowest price I came in with, and because of that I got the car I wanted most, the fancier Civic EX-L with Navigation, PLUS some additional options, and even an extra WARRANTY that Eddie Ajhar customized just for me. I must mention that I was surprised at the cleanliness of the service garage area. One day I called when it was Peter's day off, and was referred to their department, where a service man happily answered my question with no fuss whatsoever. GREAT CUSTOMER SERVICE is what makes Phillipsburg-Easton Honda outstanding in my book!

dskae

29 de sep. de 2012

the salesman and employees were very helpfule the price of the vehicle was fair i would recommend this dealership to anyone who is looking for a car.

chots

28 de ago. de 2012

This was my first experience with this dealership & Honda. Mr Cleary was very honest & accomodating. Mr Vatne, a typical salesman. Overall, it was a good experience & I feel, I purchased a quality vehicle with a company that stands behind their products.

vesper007.vl

26 de ago. de 2012

Mr. Fruscella and Mr. Hernandez treated us like family the minute we walked into the dealership. They accommodated us in every possible way while waiting for bank verifications and ordered pizza for me,my wife, and my son during that time. We purchased a new CRV and a Fit and couldn't be happier. All employees we encountered were genuinely happy and friendly. We were long life GM buyers, but are now elated to be part of the Honda Family. The dealership was clean and we will be using their service department for all of our needs.

Roy Hoffman

30 de jul. de 2012

Anthony, AJ and several other individuals that I had interaction with no matter how brief were very friendly. The organization was interested in my experience(s) on a whole. Not simply your working with Anthony, I'm sure he will be with you. The folks at Phillipsburg Easton Honda work as a team. That goes a long way in today's business word. I would and already have recommended both Anthony and the dealership to others.

cadipat1994

23 de jul. de 2012

Joe was very friendly and made buying a vehicle an easy process. After our test drive Joe made a point of showing us the service department, which looked very impressive. The truck we bought was priced reasonably and the values on our two trade-ins exceeded our expectations.

Dwizz

13 de jul. de 2012

We came to look, not to purchase, but we knew we were in for an experience when your salespeople met us by our car. We were so impressed with the facility and everyone from the sales to finance departments' ability and willingness to help us that we drove off in the car we wanted that night. The whole process was fast and easy, and we would recommend Anthony to anyone!

morningdo

5 de jul. de 2012

Moriah was an excellent salesperson. She took a genuine interest in our situation and found the perfect vehicle for our needs and budget. We were able to drive home in our new Honda the same afternoon.

cuninini

14 de jun. de 2012

our experience at Phillipsburg Easton Honda was pleasant and fun. Our sales personAnthony Catanzariti was very professional,courteous,friendly and patient with our kids.in fact our ten year old already has plans of buying His first civic at the Phillipsburg Easton Honda.We will recommend Anthony and this dealer to all our friends.

wiseneil69

10 de jun. de 2012

My last 3 new car purchases have been made at Phillipsburg Easton Honda. I'm a customer for life. I couldn't be happier with my Honda cars.

peterdreibelbies

2 de jun. de 2012

Where do I begin with our visit to Phillipsburg Easton Honda... My wife and I were pretty set on wanting to lease a new Accord. Our Saleswoman seemed fine but there were definitely some things a little off from the start. Interestingly, after explaining what it is we were looking for, she went and got a car for us to test drive. Nothing odd there except she NEVER ASKED FOR MY DRIVERS LICENSE!!! After the test drive we narrowed down exactly what color we wanted and the options most important to us. We wanted leather seats but not all the options of the EX model and the cost that went along with them. Her solution was to have leather seats put into an LX model. Fortunately for us we discovered ON OUR OWN that they have an Accord Special Edition that has the leather seats and is much cheaper then the EX. So we ask "Do you have this Special Edition in white with tan leather?" Her response, "Let me go inside and check." Once inside we walk through the showroom and RIGHT PAST a white with tan leather Accord Special Edition!! She didnt even know what was sitting in her own showroom directly in front of her desk!! Fast Forward past all the money business. It gets to 9pm(closing time) and they had not gotten approval for our lease so we put a $500 deposit down to hold the car. Next day I get a call that there's a "Pending Approval" so I am asked to bring in "Proof of Income" which as a self-employed Landscaper was my last years tax returns. That apparently wasnt enough to get me approved. Next day I get another call saying "We have another Pending Approval!" Not wanting to have to leave work early I asked for the details over the phone. That was "too complicated" to explain to me over the phone. So stupid me I quit work early, drug my wife and her 3 yr old cousin to the dealership, only to go into the Finance Managers office and have him say "You've been pre-approved to purchase a car for $XX,XXX!" So let me get this straight... I can have a $390/month payment for 6 Years but not a $283/month payment for 3??!! Needless to say we left rather angry and disappointed. This is where it really gets BAD!... Next day(Saturday) I call the dealership to get my $500 deposit refunded. Saleswoman says we are really busy today I will try to do it but if not I will first thing on Monday. Monday she calls and has me give my dedit card info to the receptionist to refund the money. The receptionist says "Oh I'm sorry I can't actually do your refund. The girls upstairs handle that and they aren't in today." Funny thing is the receptionist is the one that took the money in the first place! Tuesday I call again to make sure my money has been refunded. Receptionist says "Yes I see your information right here I'll pass it along to the girls upstairs they will have that done tomorrow." Next day I call AGAIN...Finally they claim to have refunded the money to my debit card(4 DAYS AFTER MY INITIAL REQUEST). Here it is a week later and I just got the money in my account this morning. After this horror story we went down the street to MULLER HYUNDAI, picked out an awesome car, and were approved for the lease. My wife and I will probably look at the Accord again after our lease is up but we will DEFINITELY NOT GO BACK TO PHILLIPSBURG EASTON HONDA!!!!!!!

Regina Niles

22 de may. de 2012

Dan Dunlap was very attentive to our needs. This is the second car we have leased from Phillipsburg Easton Honda and we have had Dan as our salesman both times. We would absolutely recommend both Dan and the dealership to friends and family!

Souders1

5 de may. de 2012

I would never buy a honda anywhere else. Derrick & Ed were great to work with. Very helpful & courteous. It's always a good experience here. I love my crv!

kjones0870

5 de may. de 2012

Dan was very detailed and helpful.. love my new CRV and we also purchased a Fit from him the week before. everyone at the dealership was fantastic and it was a great experience.

john todd

1 de may. de 2012

i recommend phillipsburg easton honda all my friends. the service department is state of the art. david iskols in sales is as courteous, genuine and knowledgeable a person as you will find.

jakeboy109

19 de abr. de 2012

Peter my salesperson gave me a great deal and gave me great attention from start to end of sale. There was no pressure and Peter made it a great experience.

Marnoire

19 de abr. de 2012

In November we leased a Civic. The experience was so pleasant, that we decided to return to lease a CR-V. Most experiences with purchasing or leasing cars in the past have been terrible. The usual pressure tactics, hard-sell and feeling that you were being "ripped off" were absent from our dealings with Phillipsburg Easton Honda. It was a very nice change of pace. Thank you, Derrick!

jcorsale

30 de mar. de 2012

I am very happy with the purchase of my 2003 Accord Cpe with only 22k miles. The car is in excellent condition. I also received a great deal on my trade in. I would tell anyone to come to Phillipsburg Easton Honda for a purchase of any vehicle. Their service department is top notch.Thank you John and Al

12darosenb

1 de mar. de 2012

A pleasant, no-hassle buying experience. Everything went as promised, including the installation of a remote engine starter as well as a prompt refund from Honda for an over-payment made on our old leased vehicle.The salesman, Ben Lazar, knew his job and how to perform it: no pressure and no games, just the way I like it.I would recommend this dealership if you're in the market for a Honda vehicle. Their selection is more than adequate for you to find what you're looking for, and they will work hard to give you the deal you're seeking.

gee dee r

26 de feb. de 2012

Saw Used car on Internet at ( AutoTrader.com). Called to see if car was available and price was the same. Was told both were good. When i got there car was there and price was same as internet! Rickie L. was great and even fun to deal with. Honest to a fault and road tested car with me. We put deposit on car pending what they would give for trade in. Went back was treated like a king and trade in price was very fair. Bought car and would highly recommend this place to by car!!! Go see Richie Lagrassia and tell him i sent you for best price. Like any dealership you have to do your homework before going. But after dealing with this dealer i would go here first!! Leave places like Sansome alone they are crooks!!! Thanks to all at Phillipsburg Easton Honda for a great buying experience.

dgarced

24 de feb. de 2012

I never feel under presure with Dan Dunlap. He takes his time to explain things and if you tell him "don't call me I'll call you" he is very patient. We have bought 3 cars from him and have been very happy with the car and how we were treated by Dan.

Frederick Lang

3 de feb. de 2012

Came in with my wife to just look at two used Honda Civic hybrids. Since this was the first place we went after doing research on the internet, we were't planning to buy that day. The salesman, frank Renna was very patient with us, answered all our questions, and worked very hard to make sure we had the right car for us. He was freindly and did not pressure us. We were happy with the price we arrived at and decided to buy! We felt very comfortable with the friendly and easy going atmosphere at the dealership. We would definitley come back again and recommend Phillipsburg - Easton Honda to our friends. Thank you!

jstarr99

2 de feb. de 2012

J. Starr - 2007 Honda Civic SITo keep this review somewhat short and to the point i am going to outline my experience with Phillipsburg Easton Honda and lehigh Valley Honda in number steps that details my experience. Phillipsburg Easton Honda:1. Started noticing a problem with 3rd gear in my car. 2. Googled the issue to investigate. 3. Found out that there is a Honda issued Customer Service bulletin for this issue and my vehicle is within the affected VIN range. 4. Called PBE Honda, they said they were not familiar with the CSB. I had to give them the number and they requested i bring a print out of the CSB with me when i bring it in. 5. They kept my car for over a week. And in that time i was the one to call them looking for updates. But most of all, after keeping my car so long. they refused to fix the issue. Their excuse was " we cannot replicate the issue " 6. I then pleaded with the service manager to re-consider, they would not budge. Di spite having a service bulletin.So after that miserable experience, i was pretty discouraged. I actually gave up on the issue for a couple of months. Finally i decided that i would try again at another dealer, this problem was driving me nuts.Lehigh Valley Honda1. Called the service department, said i need to bring my car in. I am having issues shifting and downshifting with 3rd gear. There is a CSB out for the issue.LV honda rep asked for my VIN number and a couple of minutes later he says " yep i see the CSB and your VIN is listed" 2. Bring the car in. At the counter i also mention that i "might" want to do an alignment.. but not sure yet. 3. They called me three days later that same day. I unfortunately missed them, i work nights and was sleeping. 4. Called them the next morning at 9AM. I say "hey this is J. im just calling to see whats up with my car i missed your calls". LVH - " Yeah, your J.S. the guy with the white civic SI. Its all set you can come pick it up" ME- "OMG! its fixed?" LVH - " yeah its fixed, it was all jacked up in there but we got it fixed"5. I pick up my car later. Expressed how amazed and pleased i was with their service. 6. Best part! on the way home i skimmed over the paperwork, on the second page i found a print out for an alignment sheet!.. WOW they did the alignment free! all i did was mention that i might want to do it later... 7. Worst part, This just proves that Phillipsburg Easton Honda didn't even bother to take the time to put the car on the lift and take a look at it. They had it over a week and did absolutely nothing. Moral of the story: GO TO LEHIGH VALLEY HONDA!! These guys didn't treat me like any kind of special case.. this is how the operate on a daily basis... with class and professionalism. I would highly recommend them in future.

vtecccc

28 de ene. de 2012

good selection on new and used cars, helpful and friendly

Jackie Marino

9 de ene. de 2012

Honda Phillipsburg has been my car service with my previous Honda which lasted 217,000 miles. So when transmission went on my Honda i bought a new one at phillipsburg Honda. I am happy with service and now am happy with sales.

jgtowle

2 de ene. de 2012

Both A J Hernandez and David Ball were very professional, knowledgeable, courteous and friendly. The car selection and purchasing experience was far better than I have ever experienced before. The auto pricing was very fair. My new Honda Civic was delivered in spotless condition and all features/equipment were thoroughly explained. Overall, it was a great experience. I would not hesitate to recommend Phillipsburg-Easton Honda to family and friends.

Mrob92

7 de dic. de 2011

We have just purchased our third vehicle with Dan Dunlap at Phillipsburg Easton Honda after leasing two others with him! We have been completely satisfied with the lease/purchase process and with the service department. Everyone at the dealership is professional and courteous. We highly recommend anyone searching for a vehicle to go to Phillipsburg Easton Honda!

spundt2

21 de nov. de 2011

David Iskols is a courteous & knoledgeable salesman. He is all ways helpful to my wife & I, He is a valuable asset to Phillisburg-Easton Honda. I look forward to working with him in the future.

sha

13 de nov. de 2011

My Salesman worked so hard to get me a lease price that I could afford. I didn't have to lease a new car at this time but I couldn't beat the price. His friendliness, hardwork and being so personable sealed the deal!

ritasangels

1 de nov. de 2011

It was a pleasure to do business with Derrick and the internet spokesperson Doris. They both were very informative and pleasant and I would definitely recommend this dealership to friends and family. I was car shopping for over 2 weeks and this dealership was one of the better ones I came across to deal with.

Eileen Gercie

28 de oct. de 2011

Took my Honda CRV in for recall, received excellent service and explanation of what they were going to do, told us it would take less than an hour we came back & car was ready to go. Great Service!!!

schlesik

27 de oct. de 2011

Yury Lubarsky did a great job helping my wife and me buy a 2011 Honda Pilot. He was very patient as my wife and I car shopped on our schedule and did our research. He answered all our questions and was very professional. I would highly recommend Yury and Phillipsburg / Easton Honda to anyone in the market for a car. They did an all around great job. Thank You.

asimon4

27 de oct. de 2011

The saleperson contacted me about getting out of my current lease and into a new SUV with no money down! The deal that Honda was running worked out great, I was in a new SUV, no money down and my lease payment worked out to be less then the payment I was making on my old lease! Save, save, save!

Hazel Barnhart

25 de oct. de 2011

this was a totally great car buying experience for my mother-in-law from the get go. I would recommend this dealership to any of my friends and relatives. the only downer is that for a Pa resident, we have to get the car inspected after the new tags arrive, and we only get reinbursed $40.00 for the cost and trouble, otherwise, good deal.

giki3233

24 de oct. de 2011

I came to the dealership to purchase a new vechile, throughout my experience Frank Renna my sales rep giuded us and made the experience painless. I am so satisfied with my overall experience I purchased two cars in one day. If you need a new vechile and you need someone to guide you in making the right desicion, Frank Renna is that person. His honesty, years experience and his concern for his customer makes him an asset to us the consumers.

1978santos

21 de oct. de 2011

We purchased two vehicles, 1 new and 1 used. The service was great, right from the start via phone and email. When we arrived at the dealership Frank was extremely helpful with his knowledge of the vehicles and with his courteous and professional manor. We were able to get a good price on the vehicles and will return in the future.

kingstupka

21 de oct. de 2011

Frank did a great job with us and we are challenging buyers to say the least. We ended up with a great car at an excellent price. Frank was knowledgeable, patient and maintained his sense of humor throughout. I would highly recommend this dealership to anyone. Work with Frank, he was honest and worked hard to make us happy. I also have to mention A.J. who was a new sales person and assisted with the process. Great job all around!

Jean Sinclair

6 de oct. de 2011

No hassle, no pressure; full disclosure and answers to all questions. Friendly and helpful with "getting-on-the-road" ASAP!Like-new detailing. Pleasure to do business with you all! Jean Sinclair

cptln

6 de oct. de 2011

Kevin was great. He is informative, friendly, and honest.My car is always done on time at a fair price. Oh, having someone open a door for me was an unexpected "extra" rarely found these days. Thanks again, Ellen Gerber

jmoran743

3 de oct. de 2011

Although, this is our third Honda purchase, this was a first experience with Phillipsburg Easton Honda. My husband and I had the pleasure of working with Anthony Catanzariti. Anthony was very professional and friendly and great to work with. He was very proficient in helping us work out the financials to meet our budget, as well as deliver the car in pristine condition in the time frame we requested. After our initial meeting, Anthony kept us informed, offered assistance and advised us as soon as the right Honda arrived.Anthony was very knowledgeable, answered all our questions and made our first experience with Phillipsburg Honda an excellent one. We are very happy with our purchase, and would not hesitate to refer Anthony and the team of Phillipsburg Honda to our family and friends. Thank You Anthony and the Phillipsburg Honda team.

Yankees

17 de sep. de 2011

I have bought three cars and very satisfied. We are always treated respectfully and Dan always takes the time to understand our needs. We buy because of The sales team and the service is top notch. They even have Saturday hours as well as late pickups.Last purchase was a used car for my son and Dan worked for 3 weeks to get the car we wanted and gave us several options. We got a great price and they made sure the car was in great shape for my son. Excellent experience!

RobertZeh

14 de sep. de 2011

Frank Renna of Phillipsburg-Easton Honda made purchasing my new Honda Civic more professional, more straight-forward/efficient, and more satisfying than any other such occasion I have experienced over the past forty-five years. His entire handling of the shopping, buying and taking delivery processes indicated not just his product and industry knowledge but also attested to his high standards of interpersonal rapport-building acceptance, genuine interest in others, honesty, and caring responsiveness.It is clear that Franks years of experience, training and participation in organizations demanding (as well as supporting) exceptional individual performance have combined into a portfolio of capabilities, sensitivity and competence essential to winning customer loyalty, underwriting his personal career commitment/success and exemplifying model job performance for others. His potential for advancement looks to be superb.While Franks dealer location is ten miles greater in distance from one in my immediate area, I will absolutely bring this car to Phillipsburg-Easton for service. Actually, it is difficult to imagine being served better anywhere else.

gallardos4

5 de sep. de 2011

We have friends that have purchased from Phillipsburg Easton Honda for years. When we decided it was time for our very first Honda, we came here! Our salesman, Ben, was great. I stopped in the day before we bought our car to check our their stock of used Hondas. Ben was so helpful and friendly. He compared two vehicle models for us and made it easier to decide which would suit our needs best. I returned a few weeks later for two computer updates and the service team made my trip quick and pleasant. They even provided us with a loaner car for the day! Thank you Phillipsburg Easton Honda for making our experiences worth the trip! We will be back to purchase our next vehicle from your team for sure!!

dcratch9

1 de sep. de 2011

Previous very satisfactory purchase from this dealer was the reason that this dealer was my first stop on a search to buy again, and I bought a cream-puff used Honda Accord.

KMcCabe

28 de ago. de 2011

My parents recently bought a new Honda Accord, which inspired me to purchase a new car myself. My mother called Frank, their previous salesman, and he quickly returned her phone call the following morning. He was fast, efficient, humorous, and extremely personable; it was not the typical day at the dealership. Frank was willing and determined to find the right car for me, and was not pushy on my decision. Ultimately, I ended up purchasing the new 2012 Honda Civic!

sreddy

24 de ago. de 2011

I went to this dealer few days ago and the sales person gave me a price and they told me that the price they gave me is the best price and only valid for that day. They asked me to make a deposit. I told them I will come back next day because I already got calls from other dealers with best quotes from truecar.com. They were not happy that I didn't make a security deposit. I think as a customer I have right to negotiate the price and do some research before buying the car. The only reason I went to this dealer is because he is local to my town, Easton, PA.The next day I went to some other dealer who followed up with me on truecar.com price. But I didn't like the color of the Honda CR-V they had. So, I called up Phillipsburg Honda dealer again and told them that the other dealer gave me a better price than they offered me a day ago but the only reason I didn't buy the car from them is because I didn't like the color. After some negotiations we came to an agreement on price over the phone. I decided to go and buy the black Honda CR-V at Phillipsburg Honda. I actually had the cash amount in full and I also prepared the check. But when I went to see them, they changed the price and also I felt like they were very rude to me. When I first met these people I didn't like their behaviour but they got the color and the car I want to buy. So I went to them again though I was not interested. I got really hurt with their behavior. They made me wait long and the sales person started negotiating the price again....! Some bad acting, phone calls inside the glass doors, felt like they were laughing at me.. and after sometime the sales person came back to me and told me that they can't sell the car to me for the price they quote me over the phone and told me it must have been a miscommunication over the phone. I didn't say a word and left the place immediately. I got couple of calls again from some other agents few days after and also today asking me about my experience at the Easton-Phillipsburg Honda dealership. I think it was trick to get the customers back to their store. Not exactly sure why they called me again..I was really surprised and disappointed. I have no idea why this dealer have some good reviews online and I think they are doing business for years in this area. I actually bought new cars immediately after I left their place and I am glad that my money didn't go to Phillipsburg - Easton Honda dealer. I prefer paying some extra money to decent people than to people who doesn't know how to behave with the customers. I will never refer anybody to these people. Their management must take action now and train their people on how to deal with customers.

BillMcCabe

19 de ago. de 2011

Had a great experience purchasing a new Honda Accord. Our salesman, Frank Renna, was very knowledgeable worked with us on the pricing and trade in value of our Honda Civic and we left very satisfied with the value we received for our price. Frank has a 'hobby' of taking a photo of himself and his satisfied customers, and having our picture taken with Frank and our old/new vehicles was a fun way to wrap things up.

falcon907

16 de ago. de 2011

Frank Renna is a terrific salesman. Doris and Ed are also great. Frank listened to us and couldn't do enough for us. Frank and Doris especially addressed our concerns when on the day we took possesion of our 2012 Civic-- Consumer Reports announced that they could no longer recommend the Civic because of problems they saw with the braking/ride/and interior quality. We subscribe to CR and used their reviews in our efforts to replace our '98 Accord with 340000 miles on the odometer. So the news which broke that night on TV shocked us because we had decided to stay with Honda after a long and tiring search for a new car. The forecast now for the 2012 Honda Civic will be low scores on the three above categories in the future. But we believe in Frank and Doris and Ed-- that the dealership will be there for us as time goes by. We keep our cars in good shape. Besides the '98 Accord which we let go because of a worn out steering rack and a busted ball joint-- we still have our '91 Civic hatchback with 170000 miles and which we bought at P'burg-Easton Honda. So we thank very much Frank and Doris for the reassurances in the last couple of weeks.

Red0420

11 de ago. de 2011

Repeat Customer-Bought my first CRV with them in 2003, from Ed whom I am happy to say is still at the Dealership in a different capacity. People and Service are exceptional. Dave takes a very personal interest in what you want and goes out of his way to deliver. Dave continually follows up and once the deal is made, still continues to check in to make sure you are happy and satisfied. Highly recommend

navinsatyavrata

8 de ago. de 2011

Both David Iskols and Doris Walters were extremely helpful before and during my purchase of my 2011 Honda Accord EX-L. They also gave me a good price. Worth visiting this dealership.

mckslee7

4 de ago. de 2011

We LOVE this dealership!This was our seventh vehicle. We drive right past a PA dealership to always be far more than satisfied here at Phillipsburg Easton Honda!!!

nicoleviscomi

1 de ago. de 2011

All of the people that were involved in the purchase of my car helped me in every possible way. I am so thankful for all this dealership has done for me to be able to get a car all on my own. Thank you so much Pburg-Easton Honda. I will definitely be back for my next car, and tell all my family and friends to buy from you!

Donna Stabp

20 de jul. de 2011

Salesperson was outstanding. He was knowledgable and was able to answer all questions asked. He was professional, not forward. He listened to our needs and worked with us. Ben made our experience at Easton Phillipsburg Honda a great one.

lcherub

2 de jul. de 2011

Everyone was very friendly. Not at all pushy and allowed me to take my time. They helped me through the whole process easily and after a tour of the facility I will be taking my beautiful CRV back there for routine service. This is my 4th Honda and I would say that this was the nicest dealership I have been to. Worth the extra miles I traveled (past another dealership) to get the car I wanted.

smcook99

30 de jun. de 2011

This was the most pleasant car buying experience I've ever had. The sales person was pleasant, not pushy. I was able to feel out the car to my liking. The sales process was quick and easy, the best I've had to date. There was no haggle on the price, I made an offer and it was accepted. The finance manager was able to come back with an surprisingly nice rate on the first try and we closed on the vehicle inside of an hour.The service team is friendly and helpful and when they didn't have the equipment to fully diagnose my Lincoln they sent it to a Lincoln dealership instead of ignoring the issue. 5 stars across the board!

Sandie_Murray

29 de jun. de 2011

Dave Schrader is a friendly, likable, honest, down to earth salesman. He took pains to listen to what we had to say , and helped us to get the kind of car we wanted at the price we wanted to pay. It's rare to find a salesman that is such a pleasure to deal with. The dealership has a great atmosphere. It's clean and bright, and the people are cheery, courteous and helpful. We love the car ( a 2011 CR-V EX) and the 0.9% financing from Honda that was arranged for us. Overall it was an uncommonly pleasurable buying experience.

mattiepotter

27 de jun. de 2011

Phillipsburg Easton Honda makes you feel like family. I have now leased 3 cars through them and I could not ask for more! They genuinely care about their customers.

islandbrze

23 de jun. de 2011

Dave was incredible. Impressively knowledgable about his cars and the stats on other brands as well. He was not pushy at any time, just a pleasure to work with. He stayed with us throughout the process even helping us program our phones to the car. Tom was prompt, quick and professional. We were greeeted pleasurably every time we entered. Good staff.

bluecrytle

22 de jun. de 2011

On June 20, 2011 I purchased my second pre-owned Accord from P/E Honda. When I first walked onto the lot a week prior to my purchase, I had an idea but was not sure of what I wanted and I made that clear to Yury who greeted me. Yury was extremely patient in sorting out my options and was gracious when I left to pursue/research other makes of car, values, etc. In the days following, I called and visited other dealerships and was not impressed with the customer service level at most of them so I went back to P/E Honda. During subsequent visits, I always received friendly reception and patience from Yury as well as Frank who entered the picture on my third visit. Frank became my go-to person and I took up a great deal of his time sorting out a deal that I was comfortable with. Shane was also instrumental in making this deal happen when I was unhappy with the loan rate I was offered. Shane worked to get a rate that I found more acceptable as I was not going to buy at the initial rate. Even after all of this, I changed my mind about the car that I wanted to buy and both Frank and Shane made it happen. Yury, Frank and Shane took the time to answer every question (and I had Many) until I was satisfied with all aspects of my purchase. I always recommend to any buyer to do your research thoroughly, however, I believe this dealership has integrity where many do not. If you're looking for a great car buying experience, go to Phillipsburg Easton Honda.

dcres

9 de jun. de 2011

Several weeks ago I visited Phillipsburg-Easton Honda as I was considering purchasing a new Honda Civic. I spoke with Frank Renna who was extremely helpful and spent quite a bit of time with me even though he knew I was not committed to buying a car that day. I returned a few days later with my son and as Frank was busy with another customer we spoke to a different salesman. He showed us a new 2011 Honda Accord that I loved, but we were unable to make a deal. We left and shortly thereafter Frank called and told me he had a used Civic I might be interested in. My son and I returned to look at that and although it was a nice car I could not get the Accord out of my mind. Frank tried everything he could to make it possible for me to purchase that vehicle and did a fantastic job. I left with the Accord that night. Frank was extremely helpful, courteous and most of all patient with us. I would certainly recommend this dealership to anyone, especially Frank and Shane who worked out the financial details.

LouMon

8 de jun. de 2011

I had a very positive experiance buying from this dealership.Recently on April 30, 2011, my wife and I went to Phillipsburg Easton Honda to purchase two used vehicles. We went with a fixed loan amount from our credit union, and that was the limit we had to work with. Our sales person, Dave Schrader, worked with us every step of the way keeping in mind the amount we had to spend and what type of vehicles we were looking to get.Bottom Line: I don't think I can adequately explain how nice and refreshing it is to work with an individual who is so knowlwedgable and professional, yet considerate, positive, has a good sense of humor and is a genuinly very nice person. This is significant because my wife and I are so wary of sales people due to many being pushy and won't take no for an answer. Dave Schrader is the exact opposite of that stereotype and we would be absolutely delighted to refer him and the dealership with full confidence to any of our friends who are looking for new or used vehicles.And by the way, yes, we got two great cars for the price we were looking to spend and love these cars - so thanks again Dave for making it happen!Sincerely,Louie and Andrea Loukas

PEHonda

7 de jun. de 2011

Kathleen Skibenes: 6/6/2011 was the last day of my lease on my 2008 Honda Civic Sedan, my goal was to get out of the lease and find another vehicle. As soon as I walked in Frank Renna recognized me from the last time I was at Phillipsburg Easton Honda. I guess I really can't say enough about the GREAT service that Frank demonstrated from the beginning to the very end of the process. I was actually dreading the whole car issue but Frank was absolutely wonderful!!! I couldn't have picked a better Sales Consultant!!!! Anyone buying a ANY car from Phillipsburg Easton Honda has to go to there and specically ask for Frank Renna!!! The BEST!!!! Thank you for finding me a great car!!!!

jmurray0214

2 de jun. de 2011

Frank Renna of the sales team was highly recommended by a good friend of mine. I traveled 45 minutes just to come to this dealership and it was well worth the trip. It was a no hassle sales process dealing with Frank. Prior to going to the dealership I did research on the Honda Pilot that I was interested in and knew what I wanted out of the deal. Upon meeting with Frank, he brought me directly to my choice of vehicles then we sat down and immediately cut a deal with an offer that I couldn't refuse. Both Frank and Shane Vince, of the finance team, made the entire process painless and time went by as if I was in and out with the deal. Thank You for making my experience a smooth and easy process! I highly recommend Frank Renna of Phillipsburg Easton Honda to anyone who is interested in purchasing a new car.

Laurammapr

1 de jun. de 2011

My significant other has owned 5 hondas and loves them. Naturally I wanted certain features and was avid about it. A salesman, Dave Schrader was very attentive to what I wanted and what I could afford. He gave me excellant service. I am very pleased with the entire dealership and my new CRV. This was a major investment for me and I have and will reccommend this dealership to others who are looking for the same great service. LMR of Stewartsville, NJ

Cookie926

30 de may. de 2011

Went in looking for a safe, reliable, roomy new vehicle.Dave was patient and worked to meet my needs that night andOver the next day as I had made a few changes and Dave made Sure all I wanted was what I walked out with...he also took the time toNot only go over all details on the checklist but once the car was ready Helped set up stations, Bluetooth, etc while making sure to entertain my Children and handle their excitement... Dave also brought me into Ed for myFinancIng and after a previous horror experience at a different dealer, was soPleasantly surprised at how easy and quick it went! Thanks guys!

Frank C

30 de may. de 2011

We went looking to lease a new sedan after also looking at Subarus, Hyundais, and Toyotas. Tshis dealership was offering pretty good lease deals reportedly as part of their Memorial Day event. We ended up leasing a 2011 Accord LX. Frank Renna was very helpful, knowledgeable, honest, and patient with us. Ultimately we spent a little more than we would have for a Corolla or an Elantra but think we got a much nicer car. Their deal was also better than I could have gotten from another Honda dealership in Pa. I would recommend this dealership. They seem to have a good inventory and come in a little better price-wise than other Honda dealerships.

loriciatto

23 de may. de 2011

Fantastic Dealership!! The entire process was painless and smooth. Frank was friendly, courteous and very helpfull!! This is our 4th Honda, our 2nd Pilot!! I absolutely LOVE my new Pilot and will be going back to this dealer for years to come! Frank Rocks!

jtc0822

15 de may. de 2011

Great experience! I went in just looking at a few cars and I wasn't committed to buying a Honda. David made the sales experience quick and painless. I got a great deal on a 2011 CRV and I absolutely love the car. I will definately go back when looking for my next purchase.

Christinalampon

12 de may. de 2011

This Honda dealership allowed me to experience all different models of the CRV's Showed me the used and new, while accepting my price range. They even priced out my car insurance with a new vs. a used car. I went to others but bought from Phillipsburg Easton Honda because the staff went above and beyond. They listened,answered all my automotive questions, and better yet they carry accessories so you don't have to try and make the floor mats fit later. They were very friendly, not pushy and I absolutely will not buy from any other car dealer. This was my second purchase from Phillipsburg Easton Honda, but it won't be my last I can assure you of that.

seikoblue

29 de abr. de 2011

Looks like this is a standard story over at PE Honda. Agreed upon price on the phone and was told "Come in tomorrow at 9:00 AM to sign the paperwork" The next day Tom Cleary was busy, and another salesman was given the job to write me up. Of course the price was higher! I left the dealership.

kschick2011

6 de abr. de 2011

My mother bought a Honda in 2009 and we were happy with the dealership. She just recently had a car accident and her Honda was totaled and needed a new car. She wanted to keep her payments down so we did some research on four different makes and models of cars and wound up back at the Honda dealer and she bought the same car she had before. The whole experience was so friendly and smooth and she got her payments down even more than before. My husband and I are loyal GMC customers for the past 10 years but we have not been happy with the customer service lately and I was so impressed with how we were treated at Honda we decided to look into a new Pilot for ourselves. Not only did I fall in love with the Pilot but also with the staff, we got such a good price for our trade in, and such a good rate I was so impressed. Ed from finance went above and beyond for me with my loan I was so sure I could not get a good rate or payment but he did everything in his power to make sure I got what I needed and I was very impressed with him!! Thanks Ed, it meant alot to me. Doris and Patty from internet sales are two of the most wonderful ladies you will ever meet and are very genuine people that don't "forget" who you are after the sale is done. My salesman Frank Renna is very customer oriented and really listens to what you have to say, no pressure at all. He knows his job and does it very well, we feel like we have an instant "Honda Family". The staff I dealt with at the dealership is definately a real assett to the Honda name!! Thanks so much everyone....we are now loyal Honda customers, you guys are the best :)

drett777

19 de feb. de 2011

Salesman was way to pushy in that he wanted me to purchase on the spot when he was told in advance that I was just looking and not yet prepared to buy. He also claimed that the car he was trying to sell me was a "demo" when in was reality, it a used car that had 25,ooo miles and was way overpriced. Never again!!

Stefanka

7 de jun. de 2010

Went to the dealership after working with Doris (internet sales). She said she would not be there when I got to the dealership, and referred me to Patty. When I got there, Wade greated me, and said that Patty was busy. He also said that the dealership is below sales by 40 vehicles, and the reason was that their lot was being paved and they lost business because of it. I knew the car I wanted, and had an idea of the price. I also had a trade-in, and also had an idea of how much I wanted. I was not happy with the price, so asked to see the invoice of the new car. Said he did not have access to it, nor did the manager. We went back and forth, and was offered $5,000 for my trade-in. Was not happy with that, so he went back to the manager, and offered $6,000 - amazing! However, I was still not happy with the price of the new car - made another offer - he came back with a counter-offer and $1,000 less for my trade-in. I was floored! I felt I was being taken advantage of, and felt like I was dealing with the banker on Deal or No Deal! He said that the manager may change his mind if I would be interested in the CRV-EX-L that they had on the lot. I expressed my dissatisfaction, and he said that I should not waste his time. I couldn't believe what I heard. I got up, and told him "Sorry to have wasted your time" and left. I passed Patty on the way out, and told her I was out of here and told her what Wade had said. I was shaking when I got into my car. I had wasted 2 hours of my time, and then on top of that was told that I was wasting his time. I sent an e-mail to Doris (a total of 2 sentences), and received a response saying that she was surpised to hear that I had a problem with Wade, and that she would speak to him. I never received a call/e-mail, nothing! I called her the next day, and to again express my disappointment. She listened, thanked me for calling, and that was it! I took my business to Princeton Honda, who I highly recommend. I was given $6,500 for my trade-in, and got the best price for the CR-V. DO NOT do business with Phillipsburg-Easton Honda - you are wasting your time if you do.

mattdez

13 de mar. de 2010

I applied for a pre-approved loan through USAA and was quickly approved. So on Tuesday (March 9, 2010), with a blank check in hand, I went car shopping. I found a nice, loaded, 2004 Chevy Malibu LT, at Phillipsburg-Easton Honda in Phillipsburg, NJ, and I decided that would the the car I would buy.When I sat down to to the paperwork I was informed that "someone else saw wanted the car earlier that day but the deal fell through." I signed the purchase agreement and filled out the check from my bank for the price of the car and thought I had just bought a car.They told me that since it was an electronic check I would have to wait a few days for the money to clear their account and they would call me when I could come pick up the car. The dealer filled out the necessary forms, faxed them to USAA, and the loan was finalized against the VIN of the Malibu.Fast forward to Friday March 13... I received a call from my salesman who told me there was a "problem" with the sale. Apparently the person who looked at the car earlier that day was "awaiting financing" but had a deposit on the car. I've sold cars in the past, and I know when someone puts a deposit on a car 9 times out of 10 they are going to buy it. She got wind that "her" car had been sold out from under her and she threatened to sue the dealer.My salesman asked if I could "wait a few days" to take delivery of the Malibu, to which I said "no." His response was "you don't have a choice."So here I am, with a purchase agreement in one hand and a loan (which is accruing interest) in the other, but no car in the parking lot. The used car manager at the dealership said he will call me tomorrow to tell me if the car is mine or not.The used car manager said it was an "honest mistake" that they sold me the car and "it shouldn't have happened." They knew from the beginning that there was a deposit on the car, but yet still sold me the car, they took my check, they filled out the forms, they faxed the forms, and they accepted USAA's money for the car.USAA's representatives told me that legally the car is mine since I have a loan that the dealer processed with the VIN from the Malibu. If for some reason thee car is sold to the other person and not me then the only way to cancel the loan is to have the dealer send a payoff to USAA and close the loan (which will still show up as a loan on my credit report), then I will have to re-apply for a loan to buy another car.

w34ht

14 de ene. de 2010

Negotiated an Out The Door Price for Ridgeline and signed contract. Raised the prices 2 times afterwards due to titling fees. I paid once and refused the second. I have been waiting a month for floor mats, never returned calls as promised. Poor customer service. Great truck, just find another dealer.

tonyl

8 de ago. de 2009

Brought in my minivan for AC issues. Told that nothing was wrong. After my wife insisted there was, they found two leaks and replaced the hoses. Picked up the car three days later after hrs, to only have to bring it back. AC when brought it in was working, but not really cold. Got it back and it was blowing out heat and gave us an empty tank. The sales manager apologized and we demanded a loaner to get it fixed, which they did give us.Service department and basically told me the issues we had with the car were made up by my wife.Lease is up in December and won't be using Pburg Honda when shopping.They have since fixed the unit claiming it was a defective part from the factory and apologized for the problem.

dutch13

18 de mar. de 2009

This dealership is awful! There is always the expectation that you get ripped off buying from a dealer and I totally expect that except they take it to a new level. I bought a pre-owned vehicle where they showed me some bogus carfax report that said the vehicle was never in a car accident. I trust them (stupid I know) and find out later from my mechanic that the vehicle was in an accident and you could tell by looking at it from underneath. When I asked why they didn't catch this during their 100 point inspection or whatever it was they could not give me a very good answer however they did admit it looked like the car was in an accident.So where I admit that part of this purchase was my own fault I would not recommend buying a car from this dealer, at least not a used one.On a positive note I do think that their service staff is very good - both knowledgeable and curteous.

jackberg13

14 de feb. de 2009

My experience was with Al at Pburg Honda. He got me a better deal than I ever expected and I found his staff to be friendly and helpful with all my questions. I love my new Honda and I would highly recommend this store to all my friends and family.

clevbalt50

1 de sep. de 2007

After a visit and with test drive , recieved an offer over the phone that evening. Next morning when contacting dealership was told the deal was off. Reason, dealership had met thier monthly quota. Tried to resolve, but recieved an apology. Not even from the sales person who took back the deal. Would not recommmend this dealership to anyone and made a case complaint to Honda headquarters.