Josh Gluck

18 de may. de 2021

BUYER BEWARE! I would not recommend buying the warranty if you expect Piazza to honor it. We spent $1,400 on the Zurich warranty which covers some outside things and on paper looks good for inside protection. Called to schedule and was told they can't do the work and to check back late summer. You are better off keeping that money in your pocket and hiring someone that backs up their promises directly.

David Emes

20 de feb. de 2021

Buying a car from Piazza Honda of Reading is always a welcomed, hassle-free experience. I have bought my last three Honda Accords from Tom Miller, who has been wonderful to work with. He will always go the "extra mile" to be helpful and informative. For any of my future car-buying needs, I will seek out Tom and have already referenced his name to other potential car-buyers. This time, because of the pandemic, he came to my house and took my trade-in Honda to Piazza Honda for its assessment so that I didn't have to go to the dealership. Much appreciated!

Marissa Catteau

28 de ago. de 2021

Super disappointing customer service from Frank Franco and the management at Piazza Honda. Stopped in with my husband to try and buy a 2021 Honda Accord, I was willing to put cash down on it to hold it. MSRP was 30330, tagged on the lot for 31720 because of some additional features Piazza had done. We got in and noticed the mileage was ~6000 miles, which is pretty high for a new vehicle. Frank let us know that a perk of working for the dealership is getting to drive it occasionally. Went to sit down with Frank to discuss a reasonable price since a car with 6K miles doesn’t seem very new to me. During the entire negotiation process, Frank was very condescending to my Husband and I. He went to speak to his manager who was willing to sell for 32720, which was $1000 over their own tagged price. I let Frank know that paying over what THEY had tagged it for on the lot wasn’t going to happen. He said his manager probably wouldn’t sell for less and I told him I wanted to talk to him about it then. The final number Frank came back with was 31620 - which is still ridiculous for a car that has 6K miles on it. At that point I decided to walk. TL;DR: Piazza Honda puts 6K miles worth of wear and tear on a car and then still tries to price gouge you. Wouldn’t recommend seeing Frank at all.

Eric Stein

31 de ago. de 2021

Very pleased with the sales person (Erika) that worked with me that resulted in my new car purchase. Very thorough review of the vehicle's features, efficient completion of paperwork. Entire staff were pleasant and courteous.

Michelle Houck

30 de jul. de 2021

I have been purchasing my vehicles for years at this dealership! Professional and informative about the vehicles they sell! Frank was our sales guy for my new 2021 Honda Pilot purchase. He was awesome and I highly recommend him and the dealership! Thanks so much...again!