Erin Mcarthur

23 de jul. de 2021

Service department has been very good, the sales department now that on the other hand is not even close to being customer friendly. I recently went and looked at a vehicle. Took my trade in and had them appraise it, got the final #s and told the sales rep I was good with everything and was heading home to get my wife, go to the bank and would return tomorrow with a check. I call the next morning right away to let them know I would be coming in with a check for the vehicle. The salesman says oh we sold the vehicle yesterday after you left. I understand I didn’t pay to hold the vehicle but atleast give a call and say hey sorry the vehicle was sold, I wouldn’t have wasted my time with the bank and having a check prepared. Ultimately ended up going to sleepy hollow and getting substantially more on a trade in and they had the courtesy to hold the vehicle until I returned with a new check from the bank.

Kelsey Hanson

9 de sep. de 2021

Wonderful service team. I am very impressed with their customer service. Highly recommend.

Nathan Peplinski

6 de jul. de 2021

Really happy to have this dealership in town. John was fantastic, super nice and not at all pushy. Prices are fair and staff is helpful. Highly, HIGHLY recommend.

dalton chamberlain

24 de jun. de 2021

Excellent employees. All friendly and willing to do anything so you can leave with a smile on your face

Alan Iverson

15 de sep. de 2021

I just ordered a 2022 Jeep Grand Wagoneer through Salesperson Heath Parshall. I was so impressed with the high level of service that I was provided. He was very detailed in the explaination of this new build and made me feel extremely comfortable with my purchase. I have purchased many vehicles in my life time, but have never had such a fantastic experience. I was also very happy to purchase my new vehicle from a Veteran that served our country. Looking to order a vehicle? Go straight to Heath in West Salem. He's got your back! I can see why he's their #1 salesperson! Thank you so much!!!