Derek B

30 de ago. de 2016

I came in to the beautiful Plantation Ford dealership looking for a lease on a new truck. I could not have had a better experience. From the beautiful facilities to the kind and extremely knowledgeable and helpful staff. At no point throughout the entire time there did I ever feel the dreaded "car salesman push". We discussed my needs in a vehicle and they were able to put me in exactly what I needed and wanted at an EXTREMELY fair and more than competitive price. Always able to patiently answer my never-ending questions as this was my first lease experience. I do and will HIGHLY recommend Plantation Ford and they have found a customer for many many years to come!!!!!!

Stephen558

20 de ago. de 2016

Jim Gormly was my sales consultant. I told him what I was looking for and my requirements. They appraised my trade in and I was very pleased with the deal they gave me. With rebates and great financing I got a great deal. I'm very pleased with the service I received. I would definitely would buy again from Plantation Ford.

John Fitzgerald

19 de ago. de 2016

For the second time in three years I've had the best car-buying experience ever at Plantation Ford. The entire staff is extremely courteous, knowledgeable and very professional. There is never any sales pressure. They lay out all of your options at the best prices and let you decide. I highly recommend Tony Crespo, as he has been my sales consultant both times I purchased and was fair and honest! The highest integrity in a sales consultant I've ever dealt with. This time Tony recommended leasing a new vehicle, which worked perfectly for my needs. I would highly recommend Plantation Ford over any other Ford dealer!

Suncoast4896

9 de ago. de 2016

Jim Gormly listened to our requirements and accommodated our pricing. We came away with a great deal and car! Very pleased! Would highly recommend Plantation Ford and Jim Gormly!!!

Ford2017E

2 de ago. de 2016

This is our 3rd lease, and this was by far the easiest transaction ever! Jim Gormley walked us thru every step of the process. Our son wanted a specific color car (Escape), and Jim found us one at a fantastic price. We were able to get a 2017 car (with all the bells and whistles), in our price range. We had talked to 2 other dealerships, and they didn't want to make any type of deal with us. We kept calling around, and we were lucky that we found Jim. Our son had to drive his leased vehicle from the Coast to Plantation to complete this deal, but it was well worth the drive...

Greg7878

12 de jul. de 2016

I went there to buy a car and left a deposit because I wanted my girlfriend to see it first. They made her wait for 45 minutes and never let her get in the car. They just drove it up to show her the remote start and the trunk. That was a year ago. I purchased a mustang from another dealer and had to go in and sign to get my money back. Last week I went in for an oil change and again, very unfriendly service all around. Now today I called to see if they carried touch up paint that I need and the guy in the phone was rude when I first called and said I need the VIN number. Ok, no big deal. But when I called back a few hours later he was excessively rude again, said he never spoke to me and, in his words, "never told me a thing". Ok, no need to be a jerk. He then said he would have to order it and have it prepaid for. He then told me other dealers that carry it close to the area but at no point asked if I wanted to come in and pay for it so it could be ordered. For such a newly renovated dealer I would think they would want to attract business, not drive it away. It's the closest one to my home but I guess they don't want customers. Worst dealer I have ever seen in my life.

Francis

30 de jun. de 2016

Jim Gormly has earned this commendation. I started working with Jim in early April 2016. Having read the Car and Driver reports for years on the Mustang I decided to purchase the car. The Mustang I was looking for was not in inventory at Plantation Ford nor for that matter at the other dealers.With Jim's help I decided on a Mustang GT coupe premium with all options. I found Jim to be honest, positive, professionally very knowledgeable, and a pleasure to due business with. Over the following weeks Jim always provided me with manufacturing status by email or phone. Jim was always very supportive to my requests to be introduced to several Plantation Ford team members. I have never had a more positive relationship purchasing autos in inventory or special order.

Marshall

28 de jun. de 2016

My vehicle has been at Plantation Ford for over 45 days, progressive insurance was out there 3 days after my accident. I was told the repair would take 2 weeks. I called after the 2 weeks expired and I have been told next week every week since the 2 weeks have expired. My rental coverage only covers me for 30 days. Called again on the 28th and guess what I was told? " next week " so not only have they been lying to me about the completion date I am out for all the additional days for my rental. Because of the poor service I am out between $500 to $600 in the additional rental fees!!! They have taken advantage of me because I am a female. They think it's a joke. It was minor body work. I have had to cancel summer vacation plans with my kids because they can't get the vehicle done. My husband bought 3 F250's from them and you would think that would help!!! NO!!! They didn't even offer to pay for the additional days for the rental. I am very disappointed in them and mostly myself for not listening to everyone for telling not to take it there. I figured it's a Ford and Ford would be the best one to fix it. I should have taken my Ford Edge to sawgrass Fors where everyone said I should have taken it. Hopefully the review will save someone else all the aggravation and additional money and take their vehicle to Sawgrass Ford.

Bryn12

13 de jun. de 2016

Amazing customer service, great car! Jim Gormly was fantastic to deal with- we will be recommending Plantation ford to our friends and family, for sure.

Charles Martin

24 de may. de 2016

This was the most pleasurable car buying experience I have ever had. The staff was very helpful, and extremely knowledgeable in every area of my transaction. Things went so well that I even bought a second car on the same day! Definitely a customer for life.

Mackenzie Blezard

29 de abr. de 2016

Excellent Service always going above and beyond. In and out within the hour

Maggie

27 de abr. de 2016

Jim made the process of buying a car easy. I was in and out of the dealer with a new car in a couple of hours.

AshleyC

27 de abr. de 2016

Great customer service rep Jason. Very knowledgable and got me a great deal on tires! Customer service A+

Val

27 de abr. de 2016

I walked in with out an appointment and was in and out with in the hour.

Mike R

26 de abr. de 2016

Great service Shawn has been taking care of our vehicles for years.

bearybones67

24 de abr. de 2016

My brand new 2016 Ford Transit cargo van, purchased at Plantation Ford, on 12/31/15, broke down, due to a faulty throttle body, after only 4,000 miles on the odometer. The dealership did what they could to help me, but the replacement part was backordered at Ford. I was provided with a temporary vehicle, while my van was on the lot, awaiting parts. I am thankful for that. However, Ford could not loan me a vehicle of equal size and capability (another full-size cargo van). I bought the van, because I need that size vehicle for my business. I had to rent a van myself, from U-Haul, for several days, at my own expense. I think Ford should figure out a way to provide a vehicle of equal size and capability, to a person in my situation, when my brand new van broke down, due to faulty original parts. I appreciate that the dealership did everything they could to help me, while they waited several weeks, for the replacement parts to come in from Ford.

cartwrightSE

24 de abr. de 2016

I OWN A 2014 FORD FUSION SE I LOVED MY CAR UNTIL .....THURSDAY AT 5:30 MY CAR JUST STOPPED WORKING I CALLED FOR A TOW AND FOR A RENATL SERVICE TO MEEYT ME AT FORD SERVICE EVERYTHING HAPPEND SO FAST BUT THANK GOODNESS BECAUSE RENATL PLACE WAS CLOSING AT 6PM AND FORD SERVICE WAS TO CLOSING A SEVICE EMP HELPED BUT RUSHED ME ON ABOUT MY WAY DIDNT LIKE THAT MUCH ONLY WAS WORRIED ABOUT A WARRENTY THAT I DO HAVE 5 DAYS GO BY I HAVE HERD NOTHING ABOUT MY CAR I CALL UP TO FIND OUT THE SERVICE EMP ASKS THAT I GET TO THE POINT 3X HE HAS A LINE AND IS CLOSING I ASKED THAT WE NO LONGER WORK TOGEATHER AND THAT I DEAL WITH MANAGEMENT AT THIS POINT I REALLY NEED MY CAR BACK AT THIS POINT MY WARRENTY NO LONGER COVERS THE COST OF THE RENATL AND IM BEING TOLD I CAN HAVE MY CAR TOMRROW WELL THAT MAKES DAY 6 GLADE TO HAVE MY CAR BACK SEVRVICE EMP GUY WAS THERE BUT HAD NO WORDS FOR ME AND MANAGEMNT TOOK MY PAYMNT AND SET ME ABOUT MY WAY ..NOW THIS IS THE DISAPPOINTMENT PART I CALL TO MAKE A PAYMNT ON MY CREDT CARD THAT I USED FOR THE CAR RENTAL ONLY TO FIND OUT IV BEEN CAHRGED UP FOR THAT BILL AND THE WRRENTY PAID THAT OVER TO FORD WHO NEVER CALLED ME TO TALL ME AFTER HAVING MY CAR BACK FOR A WEEK IM STILL DEALING WITH FORD SERVICE I CALL BACK FORD AS TO WAY THEY HAVE A CHECK OF MINE AND NEVER MADE CONTACT WITH ME TO EXPLAIN ALSO CALLING THEM AND THEM NOT CALLING ME THATS REAL POOR COMING FRM THEM THIS IS MY 4TH FORD VEHICLE I TALK THIS MATTER OVER WITH THE WARRENTY COMPNY THEN WITH FORD ...FORD MANAGEMNT SAYS THAT THEY WILL HAVE A CHECK CUT FOR ME BUT IT WON'T BE READY UNTILL MONDAY OF NEXT WEEK REALLY A WAIST OF MY TIME ...MONDAY IS HERE AND NO CALL ALL DAY TUESDAY AFTERNOON I CALL TO SPEAK WITH GM NOW GM ASSISTANT HELPS ME AND NEEDS TO CALL ME BACK TO GET TO BOTTOM OF THIS SHE CALLS ME BACK WITH GM ON THE PHONE WHAT A SHAME ALL HE SAYS IS MY CHECK WILL BE READY LATER AROUND 5PM AND WE FIRED THE SERVICE GUY WHO 1ST HELPED ME I WAS SO DEEPLY SADDENED AT THAT POINT AND FELT LIKE THAT WAS MY FAULT AND HOW COLD THE GM OF ALL PEOPLE APOLIGIZE TO ME FOR THE INCONVENIENCE AND SAYS WELL WE FIRED HIM AS WELL ...8( 8( LIKE THAT WHAT I ASKED FOR OR WANTED ..NOW I HAVE TO SHOW MY FACE AT THIS LOCATION WITH MY KIDS AFTER ALL THIS AND WITH IM SURE THIS PERSONS CO WOKERS ALL AROUND ..I PARK MY CAR ACROSS THE WAY AND PUT MY SUN GLASSES ON AND PREP MY KIDS FOR ARE WALK OF SHAME ONLY TO PICK UP WHAT WAS ALRDY MINE AND TO LEAVE FEELING SO SICK THAT A PERSON A FATHER OR A BROTHER HAD LOST THERE JOB BECAUSE OF ME AND NOW WHERE TO GET MY CAR SERVICE AT BEING THAT PLANTATION FORD IS ONLY 10MINS FROM MY HOUSE ..THINKING I SHOULD CAHNGE THE MAKER OF MY VEHICLE AND NOTIFYING ALL I KNW ALL ABOUT FORD SERVICE.

Steve

22 de abr. de 2016

Great new facility thanks for taking care of my car. New tires are awesome and great to get the customer service we all want and prices were great too. Thanks Shawn

Raymond HIcks

22 de abr. de 2016

I am completely satisfied with the service provided today. The service adviser Shawn was absolutely Awesome.

Kevin M

22 de abr. de 2016

I walked in for an oil change and greeted by a freindly service adviser who got me in and out in less then an hour. The waiting room is beautiful and there is a window overlooking the shop where I watched the mechanic work on my car.

cyoung2788

18 de abr. de 2016

I went to service my car (Mind you) i dropped it there 9 am its now 3pm and the stupid lady they have had my service rep has done nothing to my car didnt event moved it to the back this is not the first time i had problems with this lady now my car is still no done so i missed todays work and is going to have to missed tommorow to becase of nothing had been done yet just for a simple (Axle) i really dont like this dealership i think that they are very rude and have bad custormer service every time i cone here

Dave's Key

8 de abr. de 2016

I've been doing business at this dealership for over forty years and have always had excellent service, quality parts, and fantastic vehicles. The sales and service staff are knowledgeable, courteous, and go out of their way to accommodate customers. My most recent visit was just for an oil change but was treated like i was buying a fleet of vehicles.

Gintare1

17 de mar. de 2016

I purchased parking sensors online and had them installed at Plantation Ford. Nicholas Bates, the Accessories Manager was very helpful in making sure that the parts were installed quickly and properly. The showroom and waiting area are brand new. Plenty of space to sit and wait. The wait was made more comfortable by the high speed internet. I was able to work without any issues. I walked away feeling that Plantation Ford is very professional and invests in technology to make the customer experience more pleasant.

Kim S

4 de mar. de 2016

FB Marine Group has been purchasing vehicles and receiving service from Plantation Ford for over 15 years. Best customer service in South Florida. Highly recommend them!

bsager1

3 de mar. de 2016

Back for my 2nd vehicle. Jeff Weinstein was my salesman. As always, Jeff patiently attended to all of my questions and concerns. Mike Hooley and his staff are the most professional people I have ever dealt with in the automobile industry. They make you feel like family. Plantation Ford's operation (and people) should be a model for Ford dealerships nationwide. I will never go anywhere else!

Sashibelle

17 de feb. de 2016

I just leased my second car from Plantation Ford. Three years ago Jim Gormly helped me into my Fiesta lease and it was the easiest car leasing experience I have ever had! I was so impressed that I came back to Jim again this year! If you want to work with a polite, relaxed, no-hassle, straightforward, no hidden tricks salesman then Jim is your man! I was ready to move up to a bigger car this year but wasn't sure I could afford it - Jim and sales manager Chris Fabozzi did everything in their power the make this upgrade possible for me and I couldn't be happier with my new 2016 Ford Escape.Thanks again guys you made this easy and I will be coming back!LeAnne Belle

Ranger bob

13 de feb. de 2016

Back for my 5th car from plantation ford and Jeff Weinstein. Keeps getting easier and better every timeWouldn't go anywhere else!Thanks jeff??????

Paul and Teresa

1 de feb. de 2016

Our experience purchasing a vehicle at Plantation Ford was wonderful. Salesperson Jim Gormly was so professional, knowledgeable, patient, and friendly. Of all our experiences purchasing vehicles it was absolutely the most pleasant! We would recommend Plantation Ford and Jim Gormly as the salesperson to deal with. Also, John in financing was a pleasure . We never felt pressured and he was very informative and pleasant.

MIGCAL315

25 de ene. de 2016

THANK YOU Tony and Lester, best car buying experience I've ever had! We went in on Sunday morning and drove out soon after, and with the help of Tony, were able to make the arrangements to have everything done as quickly as possible. You guys are true professionals and the best! I highly recommend Plantation ford, for us it was a long drive, truly worth it!!!!!

Jennybee

7 de ene. de 2016

I just bought my first car from this dealership and literally everyone I came into contact with was super knowledgable, professional, and friendly! I ordered my car and Rafael and Manouk kept me updated the whole way through without me having to wonder. I will definitely be making future purchases here and telling everyone I know about how amazing my experience was!

Cfield-STA-88

19 de nov. de 2015

This is the second go around for leasing a car from Plantation Ford and once again, they met my expectations. The staff is friendly, knowlegeable, helpful, considerate, compassionate, and the price point was very competitive. Plantation Ford comes highly recommended!

Rosemary Eastman

9 de nov. de 2015

We had been shopping for a new vehicle for a couple of weeks. One dealership we went in to sign the deal and the closer, finance person was so rude and condescending we left. It had been a complete nightmare until we decided to go to Plantation Ford. What a nice experience!!! From the time we walked in, to the signing of the papers, it was totally friendly, pleasant and quick. Painless!! And we love the new building...so fresh, and inviting. Jim was our sales person and a perfect fit!!! He gave us the royal treatment!!! My husband bonded very quickly!!! Needless to say we will be buying our next cars at Plantation ford forever!!!!

Stacey

23 de oct. de 2015

We have been loyal customers for over 25 years and will continue because we are always treated very well. Al is always looking out for us and when it is time to service either our lease Explorer or Owned Ford F150 Truck, we always get in and out with great customer service. We are loyal because of the way we have always been treated. This team is the best.

Emile Paldino

11 de oct. de 2015

Mike and John were great , best experience I have ever had at any dealership , they took a very good care of me and my wife , I will recommend to any body . I will always come back to ford . Thank you again .

Mighty Mike

5 de oct. de 2015

As I went to your dealership in response to a letter I received I was pleasantly surprised by my experience. Not only was I impressed with the building itself, the staff on hand was awesome ! After being greeted on the service drive, Brandon was quick to get me into the system and make sure I was taken care of, I even had the pleasure of meeting Phil who took an interest in my visit. Glad to report that I was finished sooner than expected, didn't even get the chance to enjoy a second cup of coffee !

Cathy G

1 de oct. de 2015

I had the most incredible car leasing experience ever, working with Salesman Jim Gormly, He is a simply a joy to work with, as is Sales Manager Chris Fabozzi. Between the two of them, I Ieft Plantation Ford such a happy customer and with the exact deal and vehicle I wanted. I felt zero pressure, I felt all concerns were answered honestly and I will definitely be back when my lease is up -- I highly recommend Plantation Ford as the dealership that is setting the bar very, very high! Don:t forget to ask for Jim Gormly!

cathy g

30 de sep. de 2015

JIM GORMLY provided me the best customer service I've ever had. He is an award-winning salesman for a reason: he cares, he listens, he is honest, patient and forthright. Additionally, he follows through on every detail. Salesman JIM GORMLY and Sales Manager CHRIS FABOZZI provided the most pleasant and smooth car-leasing experience I've ever had. I am pleased to highly recommend Plantation Ford and I actually look forward to my next deal--how often do you hear that?!

craig

30 de ago. de 2015

I wanted to drive a new Ford Explorer and was concerned whether I could qualify for one or not.Mr. Gormley (sales) and Mr. Fabrossi (mgr.) were painstaking and thorough in getting me an affordable package, a great vehicle, good follow-up and I left my old car there and drove off in a 2016 beauty.Thanks guys. Sorry if I might have spelled any names wrong. Any shopper can spell them phonetically and you'll be fine. Happy hunting!

Carol Anne

29 de ago. de 2015

Al Manasse took such good care of me for my second auto purchase with Plantation Ford. It was stress free and everything from inception to delivery went smoothly. I am very happy with my new car and the service I received. I happily recommend Plantation Ford and Al Manasse.

Dan

27 de ago. de 2015

I bought a Mustang GT two years ago and I received a very good service. Same very goog service with the service maintenance of my car.

Toninho

28 de jul. de 2015

I'M VERY HAPPY WHEN I GOT THE MUSTANG AT PLANTACION FORD .JIM GORMLY IS A GREAT SALE PERSON Thank you very, very, much.ok

John Fitzgerald

9 de jul. de 2015

Within the past week I've had my 2013 Escape at Plantation Ford for routine service and for a tire pressure sensor replacement and both times I've received excellent customer service from Julie, a Service Representative. My vehicle was ready at the time she promised, with minimal waiting time and the work performed in a professional manner, according to manufacturers specifications.

TERESITA VALDES

20 de jun. de 2015

CUSTOMERS FEEL CONFIDENT AT PLANTATION FORD.PERSONNEL'S ATTITUDE CREATES A PLEASANT AMBIENCE OF TRUST AND RESPECT.PLANTATION FORD PROFESSIONALISM AND EXPERIENCE MAKES A DIFFERENCE IN THEAUTOMOBILE INDUSTRY .TERESITA F. VALDES

Dimark

2 de may. de 2015

My wife and I purchased a new car from Jim Gormly at Plantation For and it could have not been more pleasant! We decided to go back to Plantation Ford because our first purchase was so smooth and worry free! Jim is a super nice guy and he and the whole staff at Plantation Ford took great care of us, in this day and age it is very hard to find such caring people! Jim took the time to sit down with us and go over all of the new features in the car and made sure we were satisfied before we left the lot! If you are in the market for a new Ford or even a use vehicle, go see Jim Gormly and the wonderful staff at Plantation Ford! You can't go wrong and you will have a great experience with them!

DonS

31 de mar. de 2015

I went to "look" at the new 2015 Expedition. I had researched for months and had found the exact vehicle that I wanted on the internet and it was at Plantation Ford. Upon my arrival, John Ball greeted me and asked if he could help me. I told John what I wanted to look at and he pulled it around the front for me to see. After a short test drive I decided to get the new Expedition. The one and only reason that I got the 2015 was due to the fact that John knew more about the truck than I did. He was able to answer all my questions about even the smallest details of the truck. He focused on the differences between the 2012 that I was trading and the 2015 and I was very impressed and signed on the dotted line. John represented Plantation Ford very well and I will gladly recommend John and Plantation Ford to any of my friends or family.

JNK

30 de mar. de 2015

John in sales was great...showed me what I asked for, explained options clearly, priced great, and was quick and easy. Overall a class organization!

Super

4 de feb. de 2015

All I can say WOW!!! What a great experience I had similar to many others on here. First and foremost, if you are looking for a car or truck, new or used, lease or buy, you can always count on Plantation Ford. My salesman, Jeff Weinstein also treated me and still treats me like an old friend. No pressure, just information and options to consider. Jeff is courteous, kind and caring just like a salesman should be. I can tell you that Jeff will go over your credit and make something happen if he can. I personally have enjoyed my experience and so will you!!!!

Greg Tibbetts

22 de ene. de 2015

Highest ethics and practices, no games. Great listeners. All of the staff is personable and treats you like family. And all of the new Ford models are class-leading and great values as well. (This coming from an ex-BMW store employee of many years). I drove 45 minutes each way from Boca Raton for my third transaction with this dealership!

michaelmotley1

3 de dic. de 2014

My wife and I wanted to trade down from a large SUV to a smaller vehicle. We stopped at the dealership to only look at what was available and affordable. The sales person that asked us if he could help was Jim Gormly. He didn't pressure us in anyway. He was very polite and helpful with all of our questions. After we came to a conclusion of what we wanted to test drive, Jim brought the car to us and away we went. During the drive he stopped in a parking lot and show us more about the instrumentation. It was the first time in my buying cars that I thought I was with a friend and not a sales person. I can't say enough about that experience. It didn't stop there, Chris Fabossi the sales manager worked with our financials since we were over/under on our SUV to a point where we loved the deal and accomplished what we were after. During those conversations with both Chris and Jim, my wife and I both thought we where sitting with friends and not a business trying to push a product. I can not express how comfortable we were with this purchase. I have to mention that there was other person that came in contact with during this purchase. It was the Accessories and Owner Relations MGR, Nancy Coady. She was so informative with the accessories and services available for the Focus we purchased. She went to great length to register my wife on the MyFord website as a user and explained how to use it at her benefit. Again, I never expected this experience. The total process was GREAT. We would recommend Plantation Ford when ever a conversation comes up about new cars.

Theresa315

23 de nov. de 2014

My experience with buying my new Mustang at Plantation Ford was so phenomenal that the decision to leave the Nissan world behind was one of the best decisions I've made. I love my Mustang which replaced my 350Z and I kick myself in not making the trade sooner. The sales force there was like working with a family and I didn't feel pressured one moment, very refreshing. And taking delivery of my new Mustang was painless and done in less than an hour. I then recently had to visit the service department for my Mustang's first oil change. I was in total shock that I was in and out in less than 45 minutes. (My last experience with Nissan in CS I sat and waited for almost 4 hours for what they called 'express service') I love the guys and gals at Plantation Ford and can't imagine any other dealership giving such outstanding service!

William Thomas

31 de oct. de 2014

I can't talk to the "service" department, but the purchase process could not have been easier. I was given a good deal, with outstanding financing, and none of the shenanigans that one usually associates with a car purchase. There was no "good cop bad cop" routine. There was no "we need some more money down to finalize this" during the 11th hour. There was no bait and switch in where they show you a vehicle you can't afford and then try and make you settle for something less. There was no "change the finance source" at the last minute which ups your interest rate. I was financed through Ford Finance, so I'm not scared that they will sell off my loan. It was a very quick and painless process. I knew what I was being offered before I stepped through the door. There was no change in the deal. Jim Gormly was straightforward and completely transparent in the process. The car I test drove, was the car that he offered me. And the car they offered me was the one I was already fully approved for. This is so refreshing. I can't recommend them enough.

EDCEE

1 de oct. de 2014

I had looked at several different companies car/suv's to use as a general purpose vehicle. Went to Plantation Ford to check out what they had to offer. Michael Kirwan-my salesman - recommended that I look at the Ford Escape.We took it for a test drive & I was very impressed with the handling and the many features that it has-the back-up camera was new to me & I do not even have one in my Mercedes. The whole shopping experience was just great-no pressure-great price-fast closing. As a General Contractor I will be using this Escape a lot. Thanks Mike for leading me to it.

mikecombs66

2 de jul. de 2014

Jim Gormly was the most casual the most laid-back relaxed salesman I've ever met my life. Chris the sales manager is incredibly professional, extremely friendly and very different than other sales managers. He's open and upfront. I really appreciated meeting both of these gentlemen they are the reason I bought my $50,000 Ford Explorer sport. I would do it again. I left two other dealerships because I didn't like the way they were treating me until I came there to plantation Ford. I had gotten into terrible arguments at AutoNation ford in hialea, Florida and was pressured too much at Metro Ford in Miami. Go here and you will write and thank me.

RandytheRoofer

24 de jun. de 2014

From the moment we entered the doors it was wonderful.Greeted with old custom model A & model T vintage Fords followed by a wonderful greeting with Jim Gormley.We entered looking to purchase two new work vehicles and left with more than expected.We purchased two nice trucks and were informed in detail about both vehicles as one is a diesel and one is a gas motor.Jim synced our phones to both vehicles and seamlessly processed all of the paperwork in no time at all.It was after hours and they still stayed to ensure the job got completed right the first time.We are extremely pleased with the service we received from ALL at Plantation Ford. Jim and Chris especially.We were so pleased that the same week following our purchases we bought pizzas and drinks for the entire staff.Five stars across-the-board!As a local business owner, I understand the level of service it takes to keep clients happy and believe me it was achieved!!Plantation Ford has earned all of our future business!

brendan3110

18 de abr. de 2014

I turned to Plantation Ford after a disappointing experience with a Ford dealership much closer to home. From the outset the Dealership, and inparticular Jeff Weinstein, went out of their way to explore my needs and craft a deal that is good value and fair. They will not try to oversell vehicles, options or warranty add-ons but will work hard to meet your requirements. I recommend Jeff and Plantation to any buyer and will return there in future for any vehicle needs. PS. I have written a review before and travelled over 50 miles to get to this dealership - it was worth it.

gharkins

24 de mar. de 2014

This is my second purchase with Plantation Ford, from the service department right through to the owner I received first class service and felt as though I was dealing with family. I have and will continue to recommend my family and friends to deal with Plantation Ford. I now live in Stuart Florida and make the trip down to Plantation because I know it will always be worth the trip.G. Harkins

kcook2011

21 de mar. de 2014

Jim Gormely and Chris Fabozzi went out of their way to assist us in our choice. They were both extremely knowledgeable and professional.Caleb Ewart started the process through my internet query and he led us right to Jim Gormley who was wonderful.It was a pleasure to shop for our auto at Plantation Ford and we will be returning for our future auto needs!

JohnMJones

24 de feb. de 2014

We had a great experience at Plantation Ford. From the time we stepped onto the property, we felt more respected there than we did at just about any of the dealerships we'd been visiting - their pricing was aggressive from the start, and they never pressured us to make a decision. Our sales agent, Jim Gormly, was outstanding - not only did he know the product, he wanted to know us too. We're grateful for our new vehicle and our new friends!

maidawg

17 de feb. de 2014

The only problem we had was the number of documents that needed to be signed. We spent more time completing the purchase than we did choosing the vehicle.

Mann34

6 de feb. de 2014

I found the exact car I was looking for at Plantation Ford. I was looking on line for it and I got a call from them telling me to come see. The car was a "Premium" automobile I didn't even know existed. So thanks to Mr. Weinstein I got a better car. Thank you for all the work.

kcsharp90

5 de feb. de 2014

I couldn't be happier with the service, speed, and pricing I rec'd at Plantation Ford. I really enjoy my new F-150, and look forward to driving it for many years.thanks again!

dhartman5801

2 de feb. de 2014

Sales Representative and Finance Manager were extremely pleasant to deal with. They went the extra mile to get what I consider to be the best deal I could have possibably have made. My thanks to the staff at Plantation Ford.Best RegardsDavid Hartman

Kristen2014

17 de ene. de 2014

Ed Hawkins is the best Service Manager I have ever had! He's thorough, knowledgeable, patient and has a wonderful personality. This employee deserves KUDOS!! Please pass on to his bosses, Michael E. Hooley, Jr. and Phil CiCi. Parts and Service Director.Kristen

larrymburns

3 de dic. de 2013

I would like to thank a very professional salesman, Tony Crespo who handled the purchase of my new Ford Explorer. He did a wonderful job explaining all of the features of the Explorer, he made me feel that I made the right choice. I wouldn't hesitate for one minute to recommend Plantation Ford to my friends and Family.Everyone that I came into contact with were extremely professional. Thanks again.

douchandcm

10 de nov. de 2013

From Tommy to Harold to Christopher Excellent Service perfectly satisfied.I brought my 2002 Ford Explorer in for repairs an left with in 2008 Ford Edge.

GeoAllen

4 de oct. de 2013

I would like to thank John Ball for getting a great deal on a lease for my 2014 Ford Fusion. I had a leased 2012 Ford Fusion and received an e mail from John about possibly getting a new lease with no money down. I didn't think he could do it, but he went above and beyond my expectations and made it happen. I am very pleased with the entire dealership, sales, finance, & service. Very happy with the new Ford Fusion, I will recommend Plantation Ford to all my friends & family.

troy2875

20 de ago. de 2013

Jim Gormly and the Sales Manager exceeded my expectations. They were calm, insightful, thoughtful and informative. They worked diligently to put me in the car I desperately wanted! I wish I could remember the sales manager's name. I would and will recommend Plantation Ford to anyone who will listen. I am looking forward to a long lasting relationship with Plantation Ford and those wonderful employees. Thank you Mr. Jim Gormly!

Rkozich

13 de ago. de 2013

I thought that this sales experience was my easiest and best to date. I have purchased over 50 and this was just simply easy. They were true to their word, no hidden costs, no hard sell on stuff I don't need. I would recommend this dealership to my Mom, it's that good.....Thanks, Bob

dougluongo

7 de ago. de 2013

very pleasant ,no diddy boppin around, I am a corvette owner and my 2nd car will always be a ford, my wife next car will be a ford ,we were dodge, you can thank Criss and Jim for a great experiance,, I'll be back

pinkypoodle

30 de may. de 2013

I am truly greatful to Chris Johnson and Jim Gormly for their outstanding commitment and dedication in helping me be a proud driver of a Ford Escape. They are two remarkable individuals who are not only committed to their customers, but who are also kind and caring; qualities which are not possessed but many. Ford is very lucky to have them as part of their team!

ShawnGenoway

28 de may. de 2013

This is the third time that my wife and I have shopped and purchased at Plantation Ford. Each time we have purchased from Jim Gormly. Quite frankly we find him to be a solid salesperson, very knowledgeable, no pressure and you feel at all times that he and the Plantation Ford team are representing your interests and your interests alone. When I mention team, standing behind Jim is a team made up of Chris (manager), Nancy (accessories - tint, DVDs, etc.) and Garry (the cool finance guy). Each one of them carry that consistent approach to great service and they care not just about the sale but who you are as consumers, as people. We bypass our local Ford dealer just to get the service and the service levels that we have come to enjoy. All-in-all a great experience delivered by a seasoned team of professionals - always a pleasure and it will continue to be our choice of dealership for many years to come. Our son has a few years to go before he is ready to buy a car but he already knows where he is going :o) A smart kid :o) As I reread this it is tough not to sound corny but great service is hard to find. When you receive stellar service you just want to have a shout out about it. That's what it's all about.

SELigeikis

25 de may. de 2013

My wife and I needed to purchase a new car, and after doing research one vehicles from all manufacturers, we selected the Ford Escape. The style "Trim," was not decided yet... But, after test driving the SE "Trim," we knew that this was the car that we wanted. Now, we needed to look at which options we wanted to add. discussing the various options that we

PAULIEMAN

6 de may. de 2013

I HAVE BEEN DEALING WITH PLANTATION FORD FOR MORE THAN 10 YEARS NOW, I HAVE TO SAY THIS WAS THE BEST DEAL I HAVE EVER MADE. ALSO I ALWAYS GO TO RAFAEL YOKEL FOR ALL OUR NEEDS, HE ALWAYS KNOWS WHAT WERE LOOKING FOR IN OUR FORD, WE MADE A GREAT SPEEDY DEAL ON A 2013 FUSION SE IN ABOUT 45 MIN., OF COURSE HE HAD ALREADY MADE THE CHOICE VEHICLE FOR US. ALSO EVERYONE CONNECTED TO THE DEAL WAS VERY COURTIOUS, RAFAEL WILL GIVE YOU A COMPLETE RUNDOWN OF ALL THE NEW FEATURES ALSO HE WILL SET UP ANY BLUETOOTH DEVICES YOU MIGHT WANT TO USE. THIS WAS TRULY A SMOOTH TRANSITION FROM ONE VEHICLE TO ANOTHER. OH & BY THE WAY THIS IS BY FAR THE BEST FORD I HAVE EVER PURCHASED......MY WIFE & I HAVE ALREADY RECOMMENDED RAFAEL & PLANTATION FORD TO MY FRIENDS.THANKS AGAIN FOR A REALLY GREAT DEAL........WENDI & PAUL V.

lamartineau

20 de abr. de 2013

My experience started with Rafael Yokell, and he was exceptional in listening to what I wanted and how I wanted to proceed.Everyone I encountered during my visits to Plantation Ford seemed genuinely interested in making me feel comfortable, and that it was a priority make sure I was satisfied. Thank you to the entire team.

jamn4545

3 de abr. de 2013

Jim the sales man always stops to check with me, even the sale has already taken place (six years ago on the first car, and one year so far on this one), or to discuss new produts in the pipeline. Ed in service always knows what I want done and gets my car in & out in good time, without trying to push "other services"

Wildwood

20 de mar. de 2013

I went to Plantation Ford for "The Works" oil change etc. The people were very nice and from I observed the other employees in the other areas seemed to be very friendly & helpful to all their customers.l am very confident that my Fusion got very good service & will go back again.

bermuda5

14 de mar. de 2013

I would like to provide a recommendation for Rick Olesen. His product knowledge, his customer satisfaction skills and his professionalism was top notch. I enjoyed working with Rick, and would recommend Rick to others. I hope you have more like him in your company.Thanks.Peter Trusevitch

CaitlinHanley

13 de mar. de 2013

We had a wonderful experience with Plantation Ford. We would highly recommend to friends and family. Paul Sullivan in Sales is great to work with & Mark Ruffu in Services is as well.

lorraineberes

12 de mar. de 2013

This dealership has provided professionalism along with knowledgeable and friendly management and staff. Throughout the purchasing process they have shown that the customer is number one. I will highly recommend Plantation Ford to my friends and relatives!

jbecton

25 de feb. de 2013

Everyone from the owner Michael Hooley Jr , Raphael Yokel, Manny and all of his associates in the service center are the best. By all means shop with Plantation Ford and you will not be disappointed.

jonfowler1

24 de feb. de 2013

Don't buy a vehicle from here if you want to be treated fairly. I bought a vehicle from here, with a trade in. I have been in the automobile industry in Florida for most of my life, so I at least have some idea of what I'm dealing with and what to expect when I walk into a dealership. I paid nearly a premium for what seemed to be a quality vehicle. Here's the kicker - when I took the vehicle out on the highway after the deal was done, I went to turn on the cruise control which was clearly listed in the ad and to my surprise, NO CRUISE CONTROL! NO TILT STEERING! An options package worth about $1,000.00! Ok, fine. But when I tried to return the vehicle with ad in hand to exchange for the proper vehicle, no dice. No refund, no rebates, no unwinding the deal, no alternate vehicle, customer satisfaction or mention thereof. Basically, their attitude was "You bought it, now get out of here." When I showed up back on the lot 5 minutes after leaving, the Sales department wouldn't even speak to me - completely ignored. I had to go in to the customer service department and ask to speak to a general manager. My advise is that there are plenty of other Ford dealers out there, or dealerships in general for that matter.

zaffere

18 de feb. de 2013

Best new car buying/leasing experience I have ever had. Every one I worked with was helpful, friendly and supremely concerned with my satisfaction. I would highly recommend this dealership.

mradamkay

3 de dic. de 2012

My lease was up on my old car and I was going month to month with it. I realized that now was the best time to buy a new car. I recently had obtained my first career job a few weeks prior and wasn't sure I'd be able to finance the car myself. Justin worked hand in hand with me and helped get me into a 2013 Ford Focus. I contacted at least 7-10 different automobile dealerships and spoke with several different salespeople but Justin's knowledge, diligence and hard work along with Jeff's willingness to help and stay late to complete the deal quickly and efficiently made the difference. The dealership wasn't the closest to me but was definitely worth the drive! Thank you again Plantation Ford!

robert deasey

30 de oct. de 2012

I had made an appointment to have my car servicedthrough the automated Service reminders they send out, then later that after noon Nancy called to cofirm, the appointemtwhen I showed up for the scheduled appointment I was early Gary said no problem, and took the car right away, also I had a Body dent issue and AJ was agreat help.My service on my car was less than an hourGreat Job, and Great team Work

James ventura

13 de ago. de 2012

I have bought cars from Mr hooley in the past and it is always pleasent. So why not go back to a great dealership. The schwartz s made my fiancee feel part of and that played a big part in my decision to purchase the vehichile.

Nypd4u

7 de ago. de 2012

Love my new focus, great group of guys, no nonsense, had the car I wanted for the price we had agreed upon, Easiest car buying experience ever, I highly recommend these guys !! If you are in the market for a Ford go see Les and Jeff, you will not regret it.

beste11

4 de ago. de 2012

Great buying experience, from the moment we walk in, we were greeted by Les with a smile, Caleb already had the vehicle out front waiting for us. Jeff help us with the paper everything was incredibly smooth. We will definitely buy here again.

randazzo_laura

1 de ago. de 2012

This dealer met all my expectations of what good customer service should resemble. I was very fortunate to have met such nice people who truly cared about me and what I needed. I love the atmosphere of this dealership because there is no pressure to buy anything. They simply lead you through the process. They really tried to work with me the best they could and treated me with much respect.

frizbreeee

23 de jul. de 2012

I have serviced my vehicle here five times, not once experiencing a wholly satisfactory visit. The only reason I chose to service here more than once is because of the proximity of the dealership to my home and my newness to the area. I've found the staff who work inside the service center to be lazy, rude, offensive, and apathetic to customer concerns. I have yet to receive a friendly greeting after walking through their doors. I always have to wait for someone to acknowledge me, even when I'm standing right in front of someone's desk, which once was for more than a whole minute before the person even looked up in my direction. My worst experiences have been interacting, or attempting to interact, with Mark Rufu. He has an arrogance about him that is condescending. He is not outright rude, however, he wholly lacks enthusiasm, care, and grace in handling customer concerns. I once had to leave the dealership during a routine oil change. It was an emergency, and I asked for his assistance in being able to perhaps loan a vehicle or secure another route for transportation to which he replied, "Sorry. We don't do loaners." When I emphasized the emergency of the situation to him again he said, "I don't know what to tell you."In addition to poor customer service, I feel like this dealership tries to take advantage of me every single time I've been in for service. There hasn't been one time that a service person, usually Mark, hasn't come back to me while I sit in their dirty, smelly, boring waiting area to tell me that "something else" needs to be fixed or replaced or whatever on my vehicle, and my vehicle is a 2008 with a perfect service record. As far as wait times, this place is the worst. I have never had an oil change here that they were able to finish in less than an hour. When I had my brakes replaced I waited more than four hours; the first two of which I waited before being told that it was "probably going to take a few more hours." And don't ever think you can make a last-minute oil change appointment without getting grief from the service person working at the time when you pull in just before close. The receptionist over the phone is super friendly every time, assuring you that even though it's last-minute, they can certainly accommodate. Yeah right. I go to school and work late, and it's difficult for me to get in early when I finish. I've been given dirty looks and I've even been scolded for coming in so close to closing time. Way to make customers feel valuable, especially from the part of the business that keeps the dealership ALIVE..!As such, it is with immense relief that I make the search now for a new dealership for my Ford. You can be sure that I will not be servicing or visiting this dealership ever again.

sbuckingham

26 de jun. de 2012

It was a very pleasant experience, no high pressure to purchse, but very informative about product and services available without the high pressure to by. Setting up financing was very simple and straight forward. Both my wife and I enjoyed the experience, which has not been our experience at other dealers with previous car purchases we've made over the last 15 years.

Dan5559

19 de jun. de 2012

Everyone I had to deal with in the service & parts department were very nice, seem to know their job position quite well. The manager of Plantation Ford should feel secure that he has to me the best of people doing their jobs. Without a doubt I will continue coming back here for my car service and for parts. I am sorry to say that I don't the persons name in the parts department who helped me otherwise I would have mentioned their names as well.

wati1503

8 de feb. de 2012

Jeff Weinstein the salesman at Plantation Ford was misleading and deceitful and told me my car had the features I had asked for when it did not. He kept giving me the run around and I came into the dealership 3 times to get the navigation fixed when in actuality the car never had navigation.

jshirley93

11 de oct. de 2011

this was the best car buying experience in the eight cars that i have purchased. Thanks to the whole team there, but especially Rick Olsen. Liked him from the start of this 3 month process. Perfect match of personality, knowledge, and patience. I will surely see you again when this lease is over, and I will refer everyone I know that's looking to have a quality car buying experience. I AM TRULY LOVING MY FORD EXPLORER!

Carolynfinlayson

10 de jun. de 2010

Wow, how refreshing to deal with an intelligent, well spoken and patient car salesman. I went to two other dealerships and got frustrated with being hassled and not having my questions answered. I live in Miami Beach but I called every Ford dealership South of Delray Beach until I was lucky enough to speak to Rick Olesen at Plantation Ford. I asked about the 2011 Ford Fiesta (not available yet) and he took his time to answer everything plus he told me lots of information I didn't know about the Microsoft Sync system. He promised he would teach me everything about this complicated, advanced system. He was very efficient, he called me Monday with the information about what models were due to come in (not the exact one I wanted). So, we discussed that I wanted the SES Hatchback in Lime Squeeze Green with the 301A package (Intelligent Access push button start). My husband and I drove an hour to meet Rick, he greeted us at the door and had a surprise... he pulled a few strings and ordered my dream car! It is due to arrive in two weeks, a lot faster than the 8 weeks it would have normally taken.We were happy to sign the purchase papers and leave a deposit. We didn't even have to haggle with him, he gave us an honest price with a great discount. I highly recommend this family run Plantation Ford dealership and consider Rick Olesen the best car salesman I have ever had the pleasure of buying from.