Will Carpenter

25 de mar. de 2021

I would recommend this dealer to absolutely anyone. Larry and the team at Platinum Auto go above and beyond. Some people use that saying very loosely, but in this case it’s in the truest sense. If they have the car you’re looking for, they’ll give you a great deal. However, in my experience, they will also work diligently to find you the car you really want, even when they don’t have it on the lot. I was looking for something very specific and he didn’t have it. Amazingly, a week after we met to discuss my needs, he found me the exact vehicle at a price that was completely affordable. When it arrived, it had a few cosmetic blemishes, but not to worry...Larry sent the car for a full overhaul and when it was delivered, it was perfect!! I love it. This is the 4th vehicle I’ve purchased from Platinum, and I promise it won’t be the last!!! Great job Platinum Auto!!

Sue Lombardi

13 de jul. de 2021

Excellent people, pleasure to deal with! Will definitely buy my next car here. They make it so easy!!! Thanks Larry and Melissa!!!!

Bob Hodges

5 de jun. de 2021

My wife and I were in the market for a used Chevrolet Silverado 2500 HD! There are quite a few out there for sale, many of which met our criteria and we would have been happy with purchasing. But...we also wanted to feel comfortable with the person or dealer from which we purchased the vehicle. This is where Platinum Auto and especially Larry stood out from the crowd. When we first visited, we loved the truck that was on the lot but still went away, uncertain if it was THE one. A few days later I called Larry and asked more questions to which he patiently and thoroughly answered. Still we waited. We drove the hour and a half to check it out again. We test drove it again. Again, Larry was patient, answered questions and was transparent in his answers. No hemming and hawing, just told us what he knew and if he didn't know, said he would find out...and he did. We left and then just showed up and asked to see the truck again. It was a rarity that it was still available, it is a great truck. This time, We made the deal! When we did we mentioned a feature that wasn't operating correctly. He promised it would be repaired when we returned to pick up the truck! When we came back, the item had been replaced, not just repaired and Larry again took time going through the vehicle with us. His follow up with us and availability when we asked questions weeks later is why we feel blessed to have found Platinum Auto. All this is to say, if your trust in the dealer is as important as your getting the right car, look at Platinum and experience a great overall car purchase!

Heather Concannon

20 de may. de 2021

I think the saying goes "people don't usually leave reviews unless they want to complain about bad service": WELL that is NOT the case here. I can not say it loud enough or tell enough people about the awesome experience we had with Larry and his staff at Platinum Auto .Like myself I am sure people out there dislike dealing with car dealerships, and fear the uncertainty of the experience and the deal that will be worked out when finding your next vehicle. So as you can imagine when we walked in, we were hesitate from the start. Larry welcomed us and instantly we both could tell this is going to be a different experience, completely not what we were use to at other places.. He was personable, knowledgeable, listened, truly listened and heard what we needed and wanted, didn't steer us into anything but what we asked. didn't try to push anything on us, honestly was just a genuine kind person. The experience was amazing from start to finish, seamless and easy. These days customer service GOOD customer service doesn't seem to exist anymore, BUT it certainly does with Laryy and Platinum Auto. If you have had it with the hassle and pressure you get when going to a dealership, try Larry and his staff, you will not be disappointed..

Katie Willis

7 de ene. de 2021

Beautiful vehicle for a great price! Great customer service. Highly recommend checking this dealership out :)