Me

9 de jun. de 2016

They don't even deserve one star It was the worst experience of my life I actually wish there was a minus star button!Deceivers! Dishones!t Manipulative! Liars! Moochers! Opportunists! etc. etc. etc. etc......,,,Wouldn't recommend anyone to deal with them even if they were the last dealer on the earth run for your life!!

Ihopmaster123

1 de jun. de 2016

Yahia was the most helpful salesman I have ever had the chance to buy from, he was extremely professional and answered all of my questions. I would definetly recommend asking for him if you're ever looking for a vehicle , he's great!Bryant Arria

Worldtravelgirl4

31 de may. de 2016

Can't recommend enough. I'm usually turned away from dealerships but the service here was fantastic. My salesman Ben answered all my questions and didn't rush me to make any decisions. He really worked with me and I am now the proud owner of a beautiful jeep! My dream car since childhood. I'm very happy with the customer service and quality of the vehicles they have for sale here. Recommending to all my friends!

Billal babar

31 de may. de 2016

Went in not expecting much, but Ben who helped me knew his stuff and made me feel like a friend and helped me and answered my questions I had about the selection and I could be happier would gladly recommend to friends and family in need of a car.

Jonesb

31 de may. de 2016

I just recently bought a car. And the sellsman, Yahia, was extremely helpful and made the whole experience truely pleasant. He sounded like a very honest guy since the very first moment we talked, didn't pressure me and allowed me to make decision on my own time. it was a great experience overall!

SW Atlanta knowledgeable guy!

22 de may. de 2016

I had the pleasure to work with Jodie and Vivek. Jodie took the time out to thoroughly explain the buying process. She took me on a test drive and explain all the features of the vehicle. She made sure that I would be satisfied with my purchase. I then proceed o with Vivek. I received fair market value for my trade in, and we were able to come to an agreement on the purchased vehicle. Overall I would say good buying experience at this dealership. Please be sure to see Jodie or Vivek if you are on the market for a pre owned Vehicle.

ssmith

29 de abr. de 2016

I bought from this dealership a few weeks ago and was very happy with the experience. Everyone was pleasant and allowed my husband and I to look around and test drive vehicles with no high pressure sales tactics. We worked with AJ who gave us plenty of space to walk around independently then gave us privacy for discussion. We were there most of day test driving and trying to decide between several vehicles. The staff was very accommodating and friendly . Overall buying from Platinum was a one of the best car buying experiences we've ever had. I would recommend them and would be willing to do business with them again - thanks you AJ.

goodluvv

26 de abr. de 2016

BEWARE of any follow-up you may have with them.I would've given them a higher rating, but since I'm STILL dealing with a repair issue and a "missing" car that I just purchased earlier this month, they get a lower rating. I was looking for a 2013 Kia Optima to repurchase because I sold my new one last May and wanted another one. I found their website from another car website. I saw the Kia I wanted and scheduled a time for me to come up and look at it. My salesperson was Vivek. He was very professional and courteous during the whole time we were discussing the potential purchase of the Kia. I test drove it and liked it, other than the knocking in the steering wheel, which I pointed out to them. He wrote out a "we owe" document stating that if I were to take it to get inspected and the mechanic found something, they would fix it. I assumed it was an alignment or tire balancing issue, but it was actually something wrong with the steering column.So I ended up purchasing the car and was happy, but I scheduled a day when I could bring it back up to repair the steering issue. His repair guy claimed that he drove it and nothing was wrong with the car, yet a novice like myself instantly knew something was wrong by the way it sounded when you turned the wheel. I took it to two mechanics, a trusted one by my house and a Kia dealer, and both said something was definitely wrong with the steering column. So I informed Vivek of that and he said I could just bring it back up to them and they would have it repaired. I took the car up to them on 11 April and received a loaner car with no gas in it and service lights on. It is now 26 April and I STILL do not have my car. I have emailed Vivek asking what is the hold up and why have I not received my car back yet. From ordering a part to checking on the status is all the communication I've received. I'm so pissed because this is not how you conduct business. It does NOT take over two weeks to fix an issue that the dealer said would only take a day or two. And yet, I'm still here with their raggedy loaner car with no idea about the status of my car. I have a feeling that they may have sold my car and are now giving me the runaround because they took my check. I hope not but I've heard of crazy things dealerships do to customers. I've filed a complaint with the Attorney General for GA and I hope this gets resolved ASAP. When I get a day off from work, I intend on driving all the way back up to the dealer and waiting as they scramble to make up some other excuse as to why my car is not in my possession. This is seriously unsat for a business who claims to pride themselves on their "real" customer service but I find myself being treated with such disdain.

LuckyByDesign

25 de abr. de 2016

We were on a mission to purchase a car for my daughter and was looking at a car next door to Platinum. However, the sales guy had left a sign on the door that he would be back later. So we went next door to Platinum just to take a peek, because we knew the cars we saw from the street were definitely out of our budget. As luck would have it, they had several in our price range in great, like new condition. We purchased a 2013 Volkswagen Passat. When we got home the service light came on and we called them immediately. We brought it back and they fixed it right away. No hassle! We had visited many places in that week and I must say the cars and dealership was top notch! Unlike many other dealerships that we went to! Thanks AJ and Platinum!

Roz

1 de abr. de 2016

Vivek, the sales person was superb. He answered all questions with professionalism. He was eager to please and very cordial.

KJLR008

21 de mar. de 2016

I would not suggest you buy a car from this dealership. If you insist that you must, have your own mechanic check out the car first, it only costs $99 to get it checked out. I want to spread the word about this dealership and save you from having to spend lots of money later on. In my particular situation the dealer lied about the 3M/3000 miles warranty. The next day after buying one of their cars I ended up having to spend $3500 on repairs. Once you buy the car from them don't try calling them you will never hear from them again, even if they promised you to fix something on the car. Anyway, you are now warned.

Gary J.

12 de mar. de 2016

After identifying several vehicles on their website, we visited the Platinum facility on Atlanta Highway to view vehicles. Found a 2104 C300 in excellent condition that met all my wife's specifications. Ben was our sales person and he did a great job...new to sales, but very courteous, great in his follow up and did what a number of experienced sales people forget...he listened to the customer and asked for assistance from senior managers if he did not have the answer to our questions. The entire team made the buying process enjoyable...professional team and they got me better financing by 2 points than my personal banker. We will go to Platinum again (I only buy low mileage, used vehicles) and recommend the dealership to others!

DJNARD

10 de mar. de 2016

Vivek Mark, who was my sales person, really made my buying experience rally smooth. No complaints, from financing to delivery and fixing a couple of things on the vehicle, they were really great. I would buy from them again.

CHill24

9 de mar. de 2016

The dealership had an amazing selection of vehicles. They had the exact car on the lot that I was looking for. My salesperson AJ was very friendly and knowledgable. He made it a great experience. I love my new BMW X3!

SC Angela

9 de mar. de 2016

My husband and I drove all most 100 miles to this dealership and it was worth the trip. We were looking for a specific vehicle and found two on their lot. AJ was very knowledgeable and helpful. A very pleasant car buying experience. I would definitely recommend them.

jag

7 de mar. de 2016

AJ was very accommodating to my needs. He walked through every step of the process. I expected to spend hours at the dealership but it didn't take long at all. I would definitely recommend to anyone looking to purchase a vehicle. This was a very smooth car buying experience.

Todd

29 de feb. de 2016

Our sales rep, Vivek, was very courteous and helpful. We agreed on a price and options that we were happy with. They even went out of their way to help schedule the DVD player install after we purchased the vehicle. Thanks for the great service!

justindoug1127

28 de feb. de 2016

Vivek Mark was very helpful in helping me purchase my 2010 Dodge Charger. The car was so clean, you would think it was a 2015 used model. Vivek made sure my car was washed and made sure it had enough gas in it for me to get home. He replaced my side mirror. I recommend this dealership to anyone buying a car.

Justin Douglas

28 de feb. de 2016

Vivek Mark sold me a used 2010 Dodge Charger Sxt. This charger was a 2010 model, but it was so clean you would think it was a used 2015 Dodge Charger. Vivek was very nice and helpful. He made sure the car was washed and that the car had gas in it for me to go home. He also replaced my cracked side mirror. This dealership has a lot of nice cars and I recommend it to anyone trying to purchase a used car.

Geanina

26 de feb. de 2016

I worked with Vivek. He was very personable and helpful with my trade in process. I didn't think I'd be able to get the car I wanted but he actually helped me find something even better. He even helped me get my warranty refund back. Very professional and nice all around

Kim Harris

25 de feb. de 2016

My sales person was Vivek Mark. I found him to be on top of his game. I was about to throw in the towel on getting my Acura MDX. Reason why was that I had stuck my neck out by putting a vehicle in my name for someone who damaged my credit, but Vivek made it happen. I appreciated his professionalism and knowledge on questions I asked. The finance manager was pretty awesome too! Thanks A Bunch!!!

Kimberly Harris

25 de feb. de 2016

My sales person was Vivek Mark. I found him to be on top of his game. I was about to throw in the towel on getting my Acura MDX. Reason why was that I had stuck my neck out by putting a vehicle in my name for someone who damaged my credit, but Vivek made it happen. I appreciated his professionalism and knowledge on questions I asked. The finance manager was pretty awesome too! Thanks A Bunch!!!

Edward

25 de feb. de 2016

The sales person I had was Vivek. He found me the 2011 QX56 I was looking for and the whole car buying exsperience was easy and painless. I will recommend platinum cars to my friends.m

bra17don

24 de feb. de 2016

My wife and I recently purchased a vehicle and Vivek who was my car salesman was great. He made the process so easy and we got a great deal. My wife was very happy with her vehicle. I recommended people to see Vivek already.

Brandon

22 de feb. de 2016

My wife and I were shopping for a vehicle for her. We came across a 2014 Mercedes C250 for a great price. Spoke with Vivek about it and he told us to come look it. Car was in great condition and his customer service was great. The process was very easy and within a couple of hours we walked away a car she loves. Thanks Vivek.

Frustrated

4 de feb. de 2016

We bought a car from them about a month ago and was promised to bring it back in a couple of days for some parts replacements that were missing. Well it's been a month now and everyone in the office is avoiding our calls. Vivek is the salesman we dealth with. He is very dishonest. Do yourself a favor and stay away from this place.

Steve Fuller

12 de ene. de 2016

Me and daughter purchased a Jeep Wranger 2008 from Miguel. Miguel was great. He was very knowledgeable and made the process easy. I would definitely recommend Miguel as your go to person if you looking to purchase a car. Therefore, ask for Miguel.

Simpson04

14 de dic. de 2015

The service were of excellence, the salesman had a great personality, were very knowledgeable and very helpful. I didn't purchase a car from them, but I hate the circumstances would allow me too.

Bari Marteny

31 de oct. de 2015

Our salesman Rodney was great. He stayed in contact with me through the process. I felt he was honest and easy to talk with. I would buy another car from him in the future. I love the vehicle I purchased and I would buy again from Rodney!!! Thanks Rodney, You are fantastic!!!

Gloria

23 de oct. de 2015

Great care given to me and the vehicle I wanted. I would purchase from them again and that's saying it all right there. Chad and AJ , you're GREAT!!! Thanks again.

Ron & Jane

19 de oct. de 2015

Joe is new at Platinum. Ask for him. He will give very good service.

Happy customer

16 de oct. de 2015

Hot Roddy Rod sold a car to me and my husband and we found him to be very honest and professional.

ASHLEY BARCIA

14 de oct. de 2015

MY DAD HELPED ME PURCHASE MY CAR AND HE AND I THOUGHT MICHAEL WAS GREAT PLEASE ASK FOR HIM. HE GOT ME THE PAYMENT I WAS LOOKING FOR AND THE PERFECT CAR.

HappyCarOwner

13 de oct. de 2015

Miguel was awesome with helping me buy my first big girl car!!! He was incredibly patient and never made me feel pressure or stressed out. He listened to my wants and needs and helped me find the car for me!! I definitely recommend Miguel from Platinum Used Cars for all of your car needs!!!

Jeff & Marissa

5 de oct. de 2015

Really enjoyed our experience at Platinum Used Cars. Everyone was great to work with! Trusting, quality cars, great prices! Will buy again.

billy fincher

19 de sep. de 2015

Was to fast they did not have our check before we were handed the keys

2011-f150

15 de sep. de 2015

I purchased a truck from them and met with them out of town on a Sunday. Noticed issues with the vehicle and asked to check it out. Discovered issues and they agreed to pay for the issues. They started avoiding my calls and have not paid for the issues. Now I have to take them to court in Allpharetta.

Marie

31 de jul. de 2015

Great truck But still no tag for truck been 2 and half months and 6 phone calls still nothing I can not even drive my truck .tag office said they can not issue one because the paper work never got done husband spoke too Manger and all he said it was done and for him too drive 1 hour too get another tag till he can get it taken care of I don't think it's fair I got drive hour 1 way too get tag from them cause they did not do what was suppose too be done.

mimi

11 de jul. de 2015

I went to both of the locations of Platinum Cars couple of weeks ago to shop for a car. They have great customer service and good inventory. The overall experience was positive and not bad at all. They were not pushy at all and spent a lot of time making sure that my experience was a pleasant one and a get a great deal.

Kingofcars

6 de jul. de 2015

I Bought this 2010 VW cc had low miles it looked great I check all the car faxs till they said the bank would only approve the one with low miles he kinda Rushed everything when I was a approved (CHAD) I put a low down payment (1000) was fair but I didn't know it had a SALVAGED Title. The only way I found that out is when I went to trade it in. I asked them about it I got no response for 2 weeks.Now I see they changed locations what goes around comes around when u do hard working people like this..

chrissy

22 de jun. de 2015

An exceptional place to do business. I recently purchased a 2008 Mercedes Benz s550 from here, and I must say I truly am impressed with the entire experience. Montinez was my salesperson he was very friendly and helpful through the entire process. He answered all my questions and worked hard to get me a great deal! I had to drive about 2 hours to get to the dealership so I explained that I wouldn't have much time when I came in. The day I was suppose to come in I pulled onto the lot and saw my new car parked infront, he had took the time to get it ready and detailed for me before I ever arrived. I was very impressed, the finance manager also surprised me with the ease of the entire process. My credit has had a few hiccups in the past but they were still able to get me a decent interest rate and payment that fit my budget. There were a few minor things that needed to be repaired when I bought the car, but my salesperson assured me they would take care of them. About a week after my purchase someone from there service department gave me a call and scheduled my repairs, when I came in to get the things fixed that were promised everything went pretty smooth, the guys in the back even took the time to show me how to use a few of the features I was unaware of on my new car. I must say I'm very impressed with this dealership and would definitely recommend them to anyone looking for a luxury car at an affordable price!! They have a great selection and even better service! Thanks guys! I will definitely be telling all my friends about you guys.

fatlady1

9 de jun. de 2015

poor customer service. Want address issue via phone. Send you straight to voice mail once they know its an issue. Then I drive several miles from out of town twice after purchasing vehicle to address the problem and yet to get results. Claims management is on vacation.

KhajavaWinston

6 de jun. de 2015

They're all liars !!! They tried to bribe me to write a good review for the company but after you write the review and go to pick up the gas card they tell you , "we have discontinued the cards". Let me break down my true experience with this car lot ! All of the cars will not match their true mileage bc the managers drive the cars as their own and once you buy it & it breaks down you're left with the problem. I wanted the 2012 Hyundai Sonata and asked them to tell me the numbers. Martin & the finance person kept coming back to tell us the payments would be $260/month for 60 months ... That was a lie .. I expressed to them I wanted the payments for 60 months & each price they quoted was for 72 months & they added at least 5 points to interest rates to fluff up the overall prices for the vehicles. They also add $1,000 for accessories but can't tell you what accessories they are selling you & the finance guy said he wouldn't sell me the car if I did not buy the gap insurance when that's optional !! I found the car cheaper else where and told them they could sell the car to someone else. They are so desperate to sell a car that they wanted to price match the car. The car fax had the car at 24,000 miles but they sold me the vehicle with 27,000. After my mother rose all kinds of xxxx, they continued to call & try to sell the car . They had finally took the bs fluff fees out & sold me the car for $11,666 which is the only reason I bought the car . After I did their "positive" review and went to get the $30 gas card that the sales manager SHAYNA promised me , the new manager told me I would not get the card. I am filing several complaints against this company for unsavory practices. I wouldn't buy another car from this company even if the Lord Jesus Christ came down on a cloud and demanded me too !! Their goal is to xxx xxxx you with 25% interest and sucker you into buying the "unknown" accessories and buying the car for 72 months. They're trying to squeeze every penny out of you. Don't let Shayna and her "smudgeable" eyebrows fool you. She can careless about what you are trying to do. She is a leech and will suck you dry !!!! Beware of this place!! Im warning you. Turn around and go somewhere else . I wish I had !

CryLoud

3 de jun. de 2015

This dealership has very deceptive and possible illegal practices in their finance department. The manager of the department, Darryl and his counterparts repeatedly lied to me and stated that the bank had offered me a finance rate much higher than it actually was. It took me over three days to finally purchase a car because I refused to accept the lies. To make matters worse they gave me a "We owe" to repair the seat and mud flaps to my vehicle almost 2 months ago and have yet to make any effort to honor it. Their customer service is so terrible that they insist that customers sign an arbitration agreement to avoid you suing them. However, I have been advised that this agreement for arbitration is not legal as it is obtained under duress since customers are not given any option to opt out. I am filing a complaint against this company with the BBB and GA's Governors Office of Consumer Affairs. I will also seek to file a complaint with the GA Department of Banking and Finance and banks that financed my vehicles because they lied about the true mileage of both my vehicles at the time of sale and we have the pictures and voice recordings to prove it. This company is use to just running over customers and not honoring their contracts but they picked the wrong customer this time. Arbitration agreement or not....I will be filing a lawsuit against Platinum Cars South for breech of contract : They can't bring their lawyers into small claims court ;-)But I must say, the vehicle that I purchased is very nice and exactly what I wanted, minus the broken seat knob and mud flap which they promised to fix. It is the only reason I dealt with them but I would NEVER buy from them again. And I strongly advise everyone to STAY THE xxxx AWAY!! However if you see that car that you just must have, take your own financing or contact the company directly yourself to verify the finance rate. You ABSOLUTELY can not trust them to be honest. They all are LIARS, from the sales person Martin to Darryl in fiance to Shaina in the front office. She pretended to be so nice and acted as if she really gave a darn but she doesn't. Don't be deceived by her offer to give you a $30.00 gas card for a positive review. TELL THE TRUTH and SHAME THE DEVIL!

J. Allen

2 de jun. de 2015

This was the by far the easiest and most pleasurable experience I have every had purchasing a car. Total process took about 4 hours. From the time we walked onto the lot, Sean our sales representative was very knowledgeable, friendly and communicated everything to us every step of the way. We were so impressed with the inventory and customer service of Sean, we purchased 2 cars. Thank you Sean for all your help in making our car buying experience a great one!

spikes moma

24 de may. de 2015

Came to see a car, drove it and had something I needed to do so came back the next day and drove another Acadia and Rodney was the best, very helpful answering all my questions and concerns, very attentive to my needs and he helped me choose the best vehicle for my family needs! I would say if you want a good pre-owned vehicle go see him and his team, they work hard to make it happen and get you the best financing possible. I must say this was the most quick and painless auto deal I have experienced. Thanks Rodney

Vori Webb and Patrice

23 de may. de 2015

We drove from New Orleans Louisiana to purchase an Infiniti FX35. The staff was great. Rodney Long aka Hot Roddy Rod was my salesman and he did a superb Job. Cas "Nick" got me financed. Smooth painless process. I recommend this dealership. I am so happy with the purchase.

Gill

5 de may. de 2015

Once they sell the car, they become your worst enemies and want to suck any blood that you have. Presumably dealt with them and would not early but a car from any dealer without an authentic recommendation.

Author74

3 de may. de 2015

We went in platinum cars south to buy an Audi. Worst experience came after the buy. Buyer beware. Your car will fall apart. Terrible. ..don't buy.

Mike

8 de abr. de 2015

I took my car to them after a week to fix the check ingine light I got it back with over three windshield chips which were not there before they didn't even call me to tell me my car was ready they are very dishonest in there service

Annoyed buyer

28 de mar. de 2015

After speaking to a sales person and going through the trouble of submitting a credit application, driving two hours, and wandering around the lot when we got there. We test drove the car we had been talking to the sales person about when she calls and says she just sold it to someone else.... What? Who does that? Then she tries selling us something different... As if we drove over to look around. This experience gives your dealership and used car dealers a bad name. Be warned!

Dexter Gamble

24 de mar. de 2015

once you buy your car they are horrible service the employees are no assistance. i have been trying to complete business with them since 01/03/15 its now 3 months later and have gotten no where. i would not recommoned this place to anyone, anyone can sell you a car but the real character of the business is the post buy which is lacking to place it nicely

LBreaker

26 de feb. de 2015

Mr. Rodney Long was very helpful after a few emails , I finally got to the property in Woodstock Ga. I missed out on checking out a 2010 CTS Premiun by about 20 minutes they sent it to the other store and said that had it sold. Looked at another 2010 CTS AWD it wasn't what I wanted. After Rodney, made a few phone calls and the didn't sell it at the other store. I got my chance to seen the 2010 CTS Premiun. We worked the deal for my 2003 CTS Luxury Sport and we signed the papers. Thumbs up to Rodney Long and Platinum Used Cars of Woodstock.

sterling45

8 de dic. de 2014

I called about a 2009 xf supercharged jaguar while I was working overseas as a contractor . A salesman by the name of chad had got this deal together for me. I returned home in Dec 2013 I went to meet chad and test drive this vehicle the check engine light was on. Chad had told me it was a sensor found out the water pump was going out. Remind you I put down 13.000 on this vehicle and purchased an extended warranty that was a waste of money. I told platinum about the problem they did nothing. When a customer drops that kind of money down you would expect better customer service . I would never recommend this dealership to any one.

Woodstock Wookie

14 de oct. de 2014

Chad was great to work with. He did everything in his power to help me get into a car. All around a great experience.

WJD

29 de sep. de 2014

Excellent buying experience. Worked with Chad on purchase of 2007 BMW 750Li. Very good communication, and great attention to a couple of issues needing repair. All staff very friendly and knowledgeable. Will definitely buy another car from Platinum in the future. Highly recommended!

Artagus

11 de sep. de 2014

I had a great buying experience, with Platinum! I went to the Union City location where jack was my salesperson. He was very nice, no pressure, and a pleasure to work with. Since I had my financing all wrapped up beforehand, it was a very quick process. I got top-of-the-line Altima with vey low miles for $2200 under NADA! I would strongly recommend Platinum, in your next car search!

Shawn G

27 de ago. de 2014

I had been looking for awhile for this particular car (G37xS Coupe) for a long time for a good price locally (Little Rock, AR) and online. Everywhere I looked the price was just crazy. I was not going to settle with the particular car with no bells and whistles. Well I found it at Platinum Used Cars for a great price with all the bells and whistles. I emailed Platinum and Chad Anderson responded happily to help me out. He then got me financed... (during the week). I told Chad that I would be driving (Suppose to have taken 8 hrs but with construction, rain, and detours it took 9 hrs) there late Friday and look at it Saturday morning before I make a decision. I showed up and they are busy but that didn't keep anyone from greeting me... Before I made it inside I already had 2 sales guy asked if I needed help. I walked in and I saw Chad busy but that didn't stop him from greeting me and telling me your car is out there ready for you to test drive! My wife and I test drove it and I stopped to look it over thoroughly and was impressed. We came back to let Chad know that we are satisfied with it. No pressure whatsoever! Drove 9 hrs back home with it and it drove like a champ!!! They do need a bigger area for their cars, they are busting at the seams!! LoL!! Great selections!! Thank you!!

Kevin R.

9 de ago. de 2014

Came into town from Knoxville looking for a jeep and found these guys online. Sean was a great sales consultant and presented a no pressure approach. Their financing was inline with what I needed and made the car buying experience fun again. Do not be afraid to use Platinum!

Michael

31 de jul. de 2014

I enjoyed our car buying experience at Platinum. We searched for a car for my wife and finally found an internet ad for a car at Platinum in Woodstock, GA. We planned to drive up and see the car along with some other cars in the ATL area, but when we got to Platinum we knew we found the car for us. It just so happened to be our anniversary too! So my wife got a car on our special day and I'm glad Platinum got to be a part of it.

Des

21 de jul. de 2014

I was looking for a Genesis Coupe, and they had the perfect one on the lot for me. Clean carfax, low miles, amazing price!!! I drove an hour to see it and drove it off the lot that same day! Customer service was AMAZING!! As a 1st time car buyer Sean/Shayna made me feel very confortable, the whole process was fast & easy. Only downfall was they didnt gas it up for me lol No big deal tho since i got the car ive been wanting #Priceless I highly recommend any and everyone thats looking for car to visit Platinum Used Cars trust me when I say you'll be driving home with a good deal :)

Tortita41

20 de jul. de 2014

Very good dealer awesome deals very nice cars with low miles I bought my 2008 honda civic si and it works like a beast and very good staffing

josh

14 de jul. de 2014

Very accommodating helpful listened to all I had to say. No pressure to buy. Very honest and friendly sale people especially Mitch. Would recommend them to anyone.

stevenmandedrake

11 de jul. de 2014

I had a wonderful experience with Sean as my salesman! He was very professional and answered all of my questions! Wow and he has a sense of humor! Who wants to buy a car or anything from someone who is a stick in the mud. When I first called after I gave him all of my information he said that he would call me back in 15 mins and HE DID! Freaking Amazing! How many folks actually do that?Shayna finalized all of my purchasing paperwork and was a absolute pleasure to sit with. She was very knowledge to all of my questions. Overall Sean and Shayna rocked this sell!Thanks guys!

AMDrake

11 de jul. de 2014

Sean was my salesman and he was great. He was friendly and professional and took the time to answer my questions. When I called for the first time he took down my information and said that he would call me back in 15 mins and he did! Freaking amazing! How many salesman do that? Shayna completed all of my purchasing paperwork and she was great to deal with. Overall I had a very good experience at Platinum Used Cars and I would recommend them!

AMDrake

9 de jul. de 2014

Purchasing a car from Sean at Platinum Used Cars was amazing! He made the deal completely painless and has promised to take care of the minor cosmetic issues that I was concerned about. The night that I called Sean told me that after taking my information over the phone for my app that he would call me back in about 10 mins...and HE DID. Freaking amazing! How many car salesmen do you know that actually do that. Sean even met with me on his day off! WOW! Shayna, the Sales Manager, made the financial end of purchasing my car terrific! Getting me approved and working with my 20 questions she made it seem easy peazy! So, if you are looking to purchase a great used car and you're not sure where to go, definitely give Sean and Shayna the opportunity to earn your business! A++ for these two with this company!

farmerjon12

2 de jul. de 2014

In searching Auto Trader for a vehicle, I came across a vehicle listed by Platinum Used Cars. The pictures of the vehicle looked great. The salesman I spoke with on the phone made no mention of anything wrong with the vehicle. He told me a couple of times he would call me back, but never did, so I had to keep calling. Since the vehicle looked so nice, and the price seemed reasonable, I decided to make the 120 mile trip down to see it in person. When I arrive to look at the vehicle, it was in terrible shape. Dents all over it, chipped paint, interior in rough shape, missing part of the interior molding. I also noticed the brand of tires were not Michelin. I could have sworn that is what was photographed. After telling the salesman that I was disappointed with how the vehicle looked, and wished I had not driven down, he tells me to call back next week and they may have better ones. When I arrived back to my house, after an hour and 45 minute drive, I looked back at the photos from the ad. The reason the photos looked so nice is because it was not the same vehicle. Several places where there were noticeable dents and scuffs, were no where to be seen in the photos. The tires were Michelin in the ad, but not in person. The interior photos were definitely not the same vehicle either. To say the least, this was very disappointing, and a waste of my time. Had the dealer been honest, and photographed the correct vehicle, I would never have gone down there. If you come across an ad from platinum used cars, save yourself some time, and shop somewhere else.

Lisa M

1 de jul. de 2014

Purchased a really clean Wrangler as a happy belated bday gift to me. First, I started off working with Jim. Jim was GREAT he was very informational and punctual with relaying information to me every step of the way. Not sure what took place but was switched to a different salesman by the name of SHAWN. Shawn was horrible very unprofessional and was asking to take me out. He was terrible and didn't care about me as a customer especially after purchasing the vehicle.The vehicle needed additional repairs and he was giving me the run around about being able to provide a loaner car until the repairs was completed. Had to escalate my issues and concerns to the manager which she handled everything for me in a timely fashion and manner. I would recommend Platinum used cars BUT I would not recommend SHAWN. Period. If Jim returns I would highly recommend him.........

DoanR

1 de jul. de 2014

Sean Kashani was amazing to work with. He got me in the vehicle I wanted at the price I needed. It was a very pleasant buying experience. I will definitely think of him and Platinum for any future purchases. All of the guys at Platinum were professional and friendly. This is not your typical used car dealership!

jamesroper

30 de jun. de 2014

I put a down payment on a truck. We agreed on a price and upgrades. I signed an agreement for one price and when I came back later to sign the contract they had increased the price by 149.00 and HIDDEN it in the numbers. It had no line item... it was just added to other numbers and HIDDEN. It was only a few days later that I discovered they had increased the price of the truck and HIDDEN it.When I discovered this I called Mr. Anderson who sold me that truck and he took no responsibility for this HIDDEN fee and made no attempt to rectify the situation. I should have checked the BBB before I bought this truck. This company has 6 recent prior complaints!!!!BUYER BEWARE

Erica

26 de jun. de 2014

I just want to the world to know how grateful I am for Shawn, my salesman. I bought a low mileage used Benz that I love. I was so happy that he showed me the car of my dreams and got me into the car with no hassle at all. The finance manager got me approved very quickly and the cost of the car was so cheap I could not believe my eyes. I am one happy customer and I appreciate all of the staff at Platinum used cars. I would recommend them to anyone in the market for a honest and speedy transaction. Thank you so very much Shayna and Shawn and finance manager!! I lucked up on my very first stop!!

Tierra

25 de jun. de 2014

My experience at Platinum Used Cars was Superb! I highly recommend purchasing your vehicle with them. I was completely satisfied.The Sales person Sean was extremely helpful, pleasant, and completely honest. The deal he gave me was unbelievable I tell you. He put me in a fairly new Nissan Altima coupe fully loaded with very very low mileage with a mediocre credit score. My down payment was satisfying as well. I was expecting to put more money down. Thanks to platinum used cars and Sean I didn't have to. When in the market looking for a vehicle I strongly recommend you to purchase your Vehicle with them and look for Sean too. He will hook you up. purchase here no need to look any further. Their deals are unbelievable! Thanks platinum used cars! Thanks a million Sean!

jennaybyrom

21 de jun. de 2014

We got a clean carfax report on our Chrysler Town and Country. Upon getting car registered we found out the VIN numbers were wrong. Therefore the car fax report was wrong. There is clear front end and rear End damage on our van. Also we were promised several things would be fixed. It took two weeks for them to half fix all the problems. In the mean time we were given what was supposed to be a similar vehicle as a loaner. However it was a little compact car. We are a family of seven that could not fit in a compact car! After getting the van back the check engine light came on. We called dealership and they said they Would fix however they did not fix it. 1 yr later the same codes keep coming up and now the computer in it has gone bad. As a mother of five I was desperate for a vehicle to fit my family. I was taken advantage of. These people lied about vin numbers in order to get a good car fax report and they cleared the engine codes in order to deceive me. They were not friendly and their mechanic was lazy and did not know what he was doing. I would not recommend this dealership to anyone for any level of service. Go across the street at least that place will give you a good trade in price!!!

Dennis & Terry Butler

21 de jun. de 2014

I and my family traveled from Lawrenceville, Ga. to look at several SUV's and after looking and inspecting all we liked we ended up with a beautiful Infinity QX56 at a great price....has all the bells and whistles included. I have to say this was by far the best car buying experience I've ever had...I already told our sales rep Scott Montgomery that we will be back. Oh and by the way we were Scott's very first customers he sold a vehicle to. Great job Scott ! Thanks to the whole Platinum Used Cars sales team for a great customer service experience.

larissamsauer

13 de jun. de 2014

Having just had a bad experience with a car dealership, we came across Platinum Used Cars online and found the perfect car, a black VW Beetle convertible. Although the previous dealership had left us in a bit of a difficult situation, Chad and his team pulled all their strings to get us the car we wanted. Only one day later we were the proud owners of our new car, which we got at a great and affordable price thanks to Platinum Used Cars. A great big thank you goes to Chad, who made this purchase happen, who was friendly and supportive and happy to answer all of our questions.

AmandaS15

8 de jun. de 2014

Great overall service! They helped me get my dream car for a price that I could afford! Will definitely recommend these guys!

Bill and Joann

23 de may. de 2014

Professional, courteous, patient, respectful and was fun to work with when we bought our infiniti G37... Jim was all these things to us . Ask for him for a great buying experience.

Yamilee23

12 de may. de 2014

I have been fairly treated and walked out with a car after 3weeks of looking and being disturbed I received the car I wanted and very appreciative of platinum used cars who fought for me and got a car in less than 2hours.

Sean Holland

12 de may. de 2014

I purchased a beautiful red 2011 Hyundai Genesis 2.0T from this place. The staff was very nice and helpful. I worked with Denise, who was incredibly accommodating and helped me through the process. The building is a little rough on the inside, but the staff and their service more than makes up for it.

Kossi Senawo

9 de abr. de 2014

The only place to shop for a Car I think, is Platinum Used Cars. they have a great salespersons. I bought my 2011 Toyota Camry SE from them. No pressure, answered all of my questions.they have a good knowledge of the vehicle . Made it easy to understand. their customer service was very outstanding ... The financing process was very grateful. I don't know what else to say . I am just a happy Customer

senawkp

24 de mar. de 2014

I am very satisfied. The negotiation was very kindly . If I need a car again , I will definitely get back to you.Thank you so lot

Casandra

6 de mar. de 2014

Found Platinum Used cars on the internet, called and confirmed car still available. Drove to Woodstock and it was well worth the drive. Friendly sales/customer service from everyone I spoke with - cars were all shiny and clean - impressive to see. Chad was friendly, supportive and helpful as we talked. After we went on a test drive and came back to negotiate he was helpful in answering our questions, getting us what we needed and processing paperwork quickly and efficiently.

kevinadler

24 de feb. de 2014

The horror stories of small used car lots kept us away for years. However, we found a used vehicle we liked at the used car lot of Platinum Used Cars, located at 10915 Highway 92, Woodstock, Georgia 30188. We really like the Scion, and Chad (the salesperson) really was pushing the car. Chad's influence was taken lightly as I worked for American Honda back in the eighties, prior to Law School. So I know the "tricks." Yes, we made the fatal jump and purchased the vehicle with the solace that it was a good product, a Toyota. And yes, two days later the engine light comes on. Marietta Toyota runs some tests on our new purchase, and surprise...we needed a new water pump, brakes, thermostat, wheel bearings and alternator. That was to a tune of almost one-thousand dollars. The Toyota technician was not impressed with Platinum Used Cars and made that very clear. Long story short - Chad, the sale person brushed us off onto Marty, the Manager at Platinum Used Cars. We telephoned Marty for two weeks straight on a daily basis with NOT ONE CALL RETURNED. There were times I know Marty answered the phone and claimed that "Marty was with a customer." We find Platinum Used Cars highly unprofessional, unethical, and shady as the day is long. I could simply sue Platinum in Magistrate Court; however, this would eventually cost me more than the $1,000.00 owed. So, I shall spread the truth about Platinum Used Car Sales Woodstock, Georgia to any/all online reviews, used car comment platforms, and any individual/customer/client I happen to meet and who happens to be looking for a "Good Used Car Dealership." Fortunately, because of my profession and contacts with insurance companies...I can spread the word quickly, and Platinum Used car Dealership in Woodstock, Georgia will be out of more than my $1,000.00 thy scammed us out of. Customers will spread good reviews I out of 10 times, poorly treated customers will spread the word ten fold.

The Cosbys

17 de feb. de 2014

Great experience! Sales Rep Nick: Highly informative, absolutely no pressure, straightforward, great attitude, and absolutely straight to the point. I strongly recommend Nick . Sales manager Shayna: Amazing, fast , efficient, she will go above and beyond the call of duty to put you in the car you want. I have NEVER had customer service this great. The team at Platinum used Cars is an extraordinary group of people. Atmosphere is relaxing, yes relaxing. I highly recommend Platinum used Cars, the prices are extremely competitive on pre loved cars. Thank You Platinum Used Cars

rkatz4

8 de feb. de 2014

I found a used truck on-line at this car dealer and had a good experience working with Chad Anderson on the purchase. The company has a great selection of luxury cars and a variety of trucks and Jeeps. I found the dealership was straight forward in their dealings and willing to negotiate in good faith. I would return to buy another car from this dealer in the future. Chad was a great sales person. Ron Katz Emerson, GA

Jasminerobinson

16 de ene. de 2014

Dealer clear a check engine light code in order to sell the truck. They're frauds and refuse to fix the problem causing light and refuse to fix the small repairs we agreed upon at closing. Save yourself money and heartache buy from anyone but Platinum Used Cars

Kenny

2 de ene. de 2014

At first I thought the people and service was ok But after having my car delivered I found a wheel cap missing. Called numerous times but I have been lied to over and over that they will send a replacement. Also lied about tag and what was negotiated in Price. Now I have questions about the car fax I was shown for the car because I have learned recently That areas of the car has been repainted. This has Been the worst experience I have ever had buying a car I do not recommend this dealership

Mike

1 de ene. de 2014

I purchased a used vehicle during the Christmas (2013) holidays and the overall service provided was excellent. The list of items experienced is as follows: There was no pressure to purchase. They were accommodating in taking time to explain the details of the car I was buying. They were patient in allowing me all the time I needed to inspect and drive the car. They were very polite and accommodating and I would surely buy from them again.

belvey12

30 de dic. de 2013

Wonderful experience from INQUIRING to SIGNING ON THE DOTTED LINE!!! I had CHAD as a saleman, very friendly and knowledgeable on vehicles. Made the process of picking a car painless!!! Would definitely RECOMMEND HIM AS SALESMAN!!!!

Roop12

22 de dic. de 2013

Overall a wonderful experience. I searched the internet as i was price shopping and was very surprised to find the Vw CC at several thousand less than I could find near my home. Top notch inventory and Robert was extremely kind and professional . I ended up buying another car that i had thought out of my price range until i saw the prices.

Sarington

19 de dic. de 2013

We drove from Kentucky to purchase a used Honda Pilot from Robert Redford at Platinum Used Cars. Mr. Redford was a joy to work with and to deal with. Overall it was a wonderful purchase and we couldn't be happier.

PAC 1

4 de dic. de 2013

Friendly service, good quality cars to choose from with good prices. Platinum was very helpful in getting the car I purchased delivered to me out of state. I recommend Platinum Used Cars

Maureen and Steve

4 de dic. de 2013

Platinum Used Cars provided a fantastic experience for my husband and I when we purchased our car. In fact, I was there several times without my husband and felt very at ease when looking, testing driving, and talking with DK (ask for him---he is awesome!). I had previously gone to other dealerships and felt extremely uncomfortable the second I pulled into the lot due to the large numbers of salesman waiting at the door. Platinum is not at all like that! DK was our salesman and he is very easy to work with. He will answer all of your questions, your phone calls, and will not use any sales "gimmicks" to get you to purchase a vehicle. He made the buying process smooth and uncomplicated. I highly recommend Platinum Used Cars and would go back in the future. It was an absolute pleasure doing business with them and especially DK!

Dexter Gamble

29 de nov. de 2013

I will be getting my cars from Platinum used cars for as long as they are in business. I had a great time wonderful customer service and speedy... I dont see any flaw with the company but they may need more space if they keep the level of service up. ASK FOR DK

KOURTNEY POWERS

13 de nov. de 2013

I SPOKE WITH ROBERT REDFORD AND HE WAS VERY INFORMATIVE, ALTHOUGH MY FIANCE AND I FOUND A BETTER DEAL, MR REDFORD WAS SPOT ON WITH HIS COSTUMER SERVICE, MAYBE WE CAN DO BUSINESS IN THE FUTURE.

MarkS

6 de nov. de 2013

I had a great car buying experience at Platinum Used Cars working with Chad Anderson. Doing business with Chad was very easy, straightforward and exactly how the car buying experience should be. I had in mind the car I wanted when arriving at the dealership, but the selection of quality previously owned cars was outstanding and gave me several options to choose from. Chad and Sloane working together made the experience a good one, Thanks Chad.

dgladden

29 de sep. de 2013

I would not recommend this dealership to anyone they are all crooks and not trust worthy. I saw an ad for a GMC Denali on their website and called Charles Wright so I could come see the SUV and was told that I needed to put $500 down to keep it on the lot. I was traveling 4 hours away so I did, I was told the car was in excellent condition with a clean carfax. When I got there and test drove the car I found that the brakes had to be replace right before I got there and there was an oil leak they did not have the original keys to the SUV or the keyfob and the car has automatic start and this could not be checked because there was no keyfob. I decided not to buy the car and requested my money back and was told that they are going to charge me a $100 a day for holding the car but when I was coming on the day that they got my money I was contacted and told not to come because they were repairing the door. They manager advised me that they will give the money back and would call me the next day when the owner came in. I had not heard back from them so I called them and spoke with the finance department she put me on hold for at least 15 minutes came back and told me they will not refund the money because we signed papers when actually we did not and when I told her we did not sign anything she told me good luck with getting this money. I am so glad we did not purchase a vehicle from this dealership that stated several times that they stand behind their words. I am filing complaints with the governor's office of consumer affairs and the BBB and I am also filing a civil suit on this company. I will be taking this as far as I can to show this dealership, who has changed their name several times due to unpractical practices, that they can not take advantage of their consumers.

Eddie B.

22 de sep. de 2013

It was a great experience . I have always bought from major dealers . Things were such I needed financing . The interest rate was higher , but I got financed . Got a very clean car and all the accessories . I was treated as good or better than I had ever been treated at a major dealer !!!

Camry111

18 de sep. de 2013

My wife and I greatly appreciated Charles' friendliness and expertise during our recent automobile purchase at platinum. Charles was very helpful, but not pushy - exactly what we were looking for. He answered all of our questions and let us make an informed decision without the usual salesman pressure that is taught at other dealerships. We recommend Charles to anyone that is in the market for a nice, used automobile. Kevin & Lisa Bonds

Torres

18 de sep. de 2013

My experience with platinum cars far exceeded what i had expected. I drove from out of state expecting to get treated like most dealerships treat you (like you owe them something for helping you)..but not at platinum my salesman chad bent over backwards in order to get me not just a vehicle, but the vehicle i was wanting. you and the guys at platinum are really awesome and not to mention how courteous they were to my young son who chose to keep himself busy by drinking all of there free beverages. lol. i will surely be purchasing my next vehicle from them and have already recommended them to a few close friends. Thanks again guys! and Chad you're a cool dude. GOD BLESS

author

12 de sep. de 2013

I purchased a very low mileage, almost new, 2007 bmw 750i from Platinum used cars of woodstock, GA, on August 20, 2013. The service from sales adviser Chad was exemplary. I drove the car back to Philly (1000 miles) and the car far exceeded my expectations. Lots of heads turn and many thumbs up, with sport wheels. Price was key point that made me drive and found the final price below market. Chad was fair, honorable, and an outstanding sales representative. Closing was short and I was treated as if I was their only customer. This is a class organization, to be sure. This car was exactly as it was represented on their web site. No tricks here. This is a small dealership and they move cars quickly, so they offer best price and secure the deal quickly. Sports 20" wheels, drive assist, premium sound, luxury seats, contrast stitching, and you'll be VERY happy. John Steven, Pennsylvania

Theupsm

8 de sep. de 2013

They have an excellent selection of vehicles to choose from, and they let my wife and I test drive as many as we wanted to to make sure we found the perfect car for each of us.

bigtexasstudios

1 de sep. de 2013

Platinum had several vehicles listed online fitting what I was looking for. My wife and I stopped by Friday after work and were driving home with a new-to-us car in just over an hour. We were pre-approved with our bank, but they financed us at the dealership with a competive-rate loan. This was the easiest and quickest car purchase I've ever made. Not only did they have the type of vehicle I was looking for, they had multiple of several of the brands. I dread the car-buying process, so I do a lot of research before i even look at a vehicle. I stopped by this dealer first because of their selection and pricing. I felt no need to look further because they had what i wanted at a price i was willing to pay. We got a very clean, low mileage car for a great price. Our salesman Chad was the right person for us! He let the car sell itself, answered all of our questions very well, was very friendly, and quick with the paperwork. Not only was Chad great, but the whole sales staff was friendly, too. They seemed to work as a team to complete the sale. We had the chance to see Chad finish a sale with another customer and he was just as friendly and easy with them. I wouldn't hesitate to start shopping there for my next auto purchase. This was the second car-buying experience that I actually enjoyed. Many thanks to Chad for making that happen!

crazyching

21 de ago. de 2013

Great deal from Platinum Used Cars Woodstock Ga, special thanks to Shayna, sales manager, who helps made the whole transaction smooth and easy. Highly Recommended!

mm

6 de jul. de 2013

This place is a joke and the salesman here are very arrogant. I went to buy a Minivan. Really had a bad experience. They said they will fix everything after I take delivery - do I look like a fool to them. Did not buy it, they hide all the damages in a car and try to sell them as fast as possible - pressure sales. don't waste the time there, go with a good dealer. Very inflated prices. All the good reviews you see are from there own people.

Douglas

20 de jun. de 2013

I had a great experience buying my mini cooper from Platinum used cars. I first called and set up an appointment with one of their sales associates. The sales woman's name was Sloane and from the first conversation to the last, she was extremely helpful and professional. When I arrived, Sloane made sure to have the mini coop nicely detailed and based up ready to go for a test drive. I was a little skeptical about where the dealership acquires their automobiles. Sloane explained that they purchase them from Manheim Auctions particularly from the northeast. Without my having to ask for a carfax report, Sloane offered to print one out and have it ready for me when I returned from my test drive. I also wanted to take the vehicle to my mechanic to have it checked out before I purchased it. platinum had no problem allowing me to spend as much time as I needed to have the car inspected. I had already received a loan from my bank but Sloane mentioned that they had over 20 major financial institutions and would possibly be able to get a better interest rate financing through their bank instead. Marty the finance manager made it happen and reduced my APR from 7.5% to 5.5%. I am really glad that I choose to buy my car from platinum used cars. Everyone there was extremely helpful. I will continue to refer my friends and family.

Gunit

15 de jun. de 2013

The price you see online is not the price you will be geting being that there is more fee that well be added on not just tax and tag accessior and doc fee be ware when buying a car here !!!!!!!!!

Nunya

7 de may. de 2013

This place is a joke. it's so gross inside. We went to look at an MDX and they had false advertisements regarding the colors etc. Then we had to wait in the pouring rain for the people to start the car... so unprofessional. When you walk inside, all the salesmen there were just sitting there looking like they were sitting in a dungeon. Absolutely no customer service. I would never go to this place again, even if I thought they would make a deal. Do not go to this place to buy a car!!!

Edwin

18 de mar. de 2013

I recently purchased a 2009 Nissan Maxima from this dealership. My salesman was Dwan and from our first conversation he was nothing less than the ultimate professional. I told him my situation and what I wanted and he assured me he would get me in the car. After running my credit I received a call from Dwan saying I hadn't been approved for the vehicle. The very next day I received another call from Dwan saying he had gotten me in the vehicle. This is all the result of hard work and dedication on the part of Dwan and the finance manager Marty. They didn't give up on me as most dealers would after not being approved initially. Not too mention they got me approved with a fair interest rate and my payments are exactly where I wanted them.

Nicole

8 de mar. de 2013

The lie and don't honor what they tell you I bought a car here and had to have something fixed that they knew about before I left I was told to go get it fix and the would pay me back but didn't do not go her

James

18 de ene. de 2013

I was looking for used X5 and found Platinum uses cars like 5 mins away from my house to have a wide selection. I went to a different dealership before visiting platinum, but the service at platinum was much better. My salesperson was very helpful. He worked diligently to help me find the exact vehicle that fit my preference. I am very satisfied with my purchase, and with the service that platinum provided me. They are a small business but there service is exceptional. They found me a very low interest rate. I would definitely do business with them again!!

carlos

3 de dic. de 2012

went in there to look at 3 cars that had all been sold a week ago. Complete false advertisement! I drove an hour to go look at cars that had already been sold. And also one of the dealers was completely unprofessional. He was smoking a cigarette when i went to talk to him and was completely rude. I don't understand how people can make deals with that kind of poor service. Would not recommend this dealership to ANYBODY.

Buyer

29 de nov. de 2012

This place wont honor the deale they make,resell cars even got deposits on if they have a chance to get more money,and worst of all wont return deposits.I am plening to go to police to file claim to investigate this place

LilaG

14 de oct. de 2012

This dealer continues to have advertisement for vehicles that are no long available. This is false advertising and deciptive; it's car dealers like this that give the car dealers a bad name. Take the inventory off your website if you no longer have it available. You should do this in 24 hours from the time you sell the car. LilaG

sicario

2 de oct. de 2012

BUYER BEWARE!! These guys are crooked. Have read multiple reviews with situations similar to mine so please don't go there. Bought a car that was promised to not have been in an accident and turns out that it had been in one. When I brought the car to the dealer for first maintenance I discovered that the warranty is not covered due to the accident. Dealership wouldn't buy back my car or make it right to at least pay for the minor repairs they promised would be covered, to make it worse they tried to "screw" me by offering $5K below my purchase price. Please don't do what I did and not check the reviews before purchasing there, they are crooked and deserve to be shut down.

wvport

14 de sep. de 2012

Very friendly dealer, short wait time to discuss vehicles, willing to show/test drive multiple vehicles, easy negotiation process, simple/streamlined financing procedure, great quality cars

og135

13 de sep. de 2012

I just had to write about the outstanding car buying experience I had yesterday. I have been searching for the right BMW for over a month. I wasn't satisfied with the selection available in both the private seller and dealership arenas. So, I was surprised to stumble across a BMW advertised for sale by Atlanta Luxury Motors ("ALM"). From the initial introduction to the completion of the sale, Steve Cole's service was outstanding. The BMW sold to me met every and all of my expectations, and more importantly was very competitively priced. After having compared BMW for over a month, it didn't take much to realize that I was getting an excellent deal. Not intending to trade in my car and walk out with keys to a close to brand new BMW, I met with Steve Cole who basically gave me the best deal up front. All in all, it was the best car buying experience I have ever had, and I say that after having purchased 4 brand new cars and 3 used cars in my lifetime. I would highly recommend considering your next luxury car purchase at ALM. You will not be disappointed and neither will you wallet. Look forward to my next visit.

Susan Hawkins

12 de sep. de 2012

My car buying experience was excellent with Steve Cole. He returned calls, texts, and emails immediately, answered all of my questions, and was always available and acoomodating to my schedule. I would recommend him and this dealership to anyone looking for a luxury vehicle.

shannonh

29 de ago. de 2012

We bought a used Q5 from Mark at Atlanta Luxury Motors to sell to a friend who wanted a black Audi Q5. Mark said the car had no issues and that it was a non smoker. The car arrives and there are multiple cigarette burns in the interior and the entire sunroof shade had been ripped out. The hood had acid rain and major pollution damage all over the hood. After discovering the thousands of dollars worth of damage I called Mark. No answer. I called the store and asked for the owner. They said there is no owner. Hmmmm. I asked for the GM and some guy who was probably the same salesman said "hello?" I told him what had happened and that I want to speak to him about discrepancies in the description of the vehicle and its actual condition. He said "too bad" and I told him that we would sue him and he said "screw you." It's shady used car dealers like this that give all car dealers a bad name. I would urge anyone considering doing business with these shysters to GO SOMEWHERE ELSE! They are crooks. Plain and simple. DO NOT BUY HERE!

keith.paniucki

27 de ago. de 2012

I looked around for over a month before finding a 2010 BMW 528. Price was $3000 less than anything else out there. Steve Cole was able to handle the transaction from afar as I live in Florida 5 hours away from Atlanta. Would recommend to anyone. Thanks again for the great deal.

eabailey

12 de ago. de 2012

I visited ALM, read the reviews, and was very skeptical about returning, even though their inventory and prices were lower than other dealers. Found a low-mileage, 2011 Lexus RX350 at a price that was equal to what other dealers were asking for 2010s. Denny Pruitt was my salesman--- he is a no pressure, no hype, customer-focused sales professional. Had every opportunity to test drive vehicle and have a mechanic check it out. Happy with my vehicle and the experience with Denny and ALM. Will recommend him and ALM to friends.

zone

1 de ago. de 2012

Went to test drive a porsche-vehicle parked in ants--car had ants in it, after they got rid of the ants, the air did not work. Saw a Mercedes SLK 350, ants in it as well. After ants gone and test drive, told him I would be back tomorrow with my husband. We called prior to going, Salesman off that day, couldn't even remember me-told to talk to his buddy. Upon arrival, got new salesman. Test drove, liked car. Offered them 500.00 less, they said they would present. Came back said no, internet price is firm. They told me my rate would be 8 or 9% interest. Told them I have perfect credit and fair downpayment. They needed my social to run credit. Reluctantly gave it to them. They came back with a 5 or 6% rate. Told them my bank could do better.Bank was 2.76% That week they called my husband and agreed to come down the 599.00 fee charged for what I don't know, but they put it in on all vehicles.The next day, I called to get the car to take to my mechanic, The salesman said--let me call you back I think we sold it. I called him back 30 min's later. He said oh, we just sold it. I hung up, thought about it and told him about the bad reviews for his dealership and now I know why. I found a BMW in Florida with a wonderful REAL DEALER.My day with ALM was on July 15th. Today(July 31) got a notice in the mail- they have sent in my info to process a loan. I NEVER had a sales agreement! Never signed anythng beyond an agreement to check my credit. These guys are BAD NEWS--They go by Speed Gears, INC.also. When I got the notice, they sent info for dealer as Speed Gears-2520 Pleasant Hill RD. Duluth, GA. 30096I NEVER heard of Speed Gears--Couldn't they at least use their real name.SO Glad they sold the car and I got my BMW Z4 for a great price from a real dealer.They actually did me a favor, besides the bad service and runnning through an application for funding when they had no deal.Listen to the reviews--STAY AWAY!

destin07

31 de jul. de 2012

i picked up my mercedes gl 450 last week ,me and my wife droped by on a sunday drove the suv .david was very helpful ..called him on monday agreed on price told me he would have my mercedes ready to go .showed up picked up my new gl 450.. everything went smooth it was by far the best best buying experence we have ever had ..so if you are looking for a used car ask for dave he was wonderful

MCohn

25 de jul. de 2012

I bought car frm here a couple of weeks ago. The service was great. My sales person was Gerald and he was very knowledgeable and courteous. Overall, great experience!!

Jetta

17 de jul. de 2012

I recently purchased my first car from Platinum. My original contact was with Denise and the car I was inquiring on had been sold the weekend prior. Come to find out it was out of my price range anyway for the first time buyer program. She kept in contact with me and when a few cars came in that were in my range with the mileage I wanted, she let me know. The day I went to the lot Denise was out sick so Jim helped me the rest of the way and I was just as pleased with his communication throughout the rest of the process. There was no hassle with financing and the car runs great!!

Berhany nat

4 de jul. de 2012

I have a challenged credit and my experience with car dealers hasn't been so good. Especially those buy here pay here once. I went to platinum used cars and they were very good with explaining what options I have available with financing that will help me build credit. I bought my civic from them although the interest rate was bit high due to my credit but as they told me, I went back and bought my second car after 8 months and they were able to get me a lot better rate and longer period so my payments are low!!! And I have a 06 BMW 3 series now!!!! They are rockstars!!! Their finance manager woodie is great!!! And my sales person Denise wasnt pushy as those typical salesman either, she was very helpful!!!

bhambrad

24 de jun. de 2012

No such thing as service after the sale. I spent three months calling on a daily basis to get them to send me a check for service they said they would take care off before the sale. Not even a big check. They wanted me to drive four hours back out there so they could service it in-house when they didn't even have the right equipment or knowledgeable technicians who could do it. I should have read more reviews before buying from this dealer and will likely buy from an actual BMW or Mercedes dealer next time instead of an independent dealer like these guys. Luckily my experience wasn't as bad as some of the others I've read on here but don't be the next customer who has to leave a terrible review! Save up a couple extra thousand and go somewhere else.

casegixxer

22 de jun. de 2012

I bought an Infiniti G37S from this dealership. When I tried trading in my car this week, I was told that though the car has a clean carfax, it has been completely repainted. For an average buyer, this is not an easy thing to know. I was pointed to certain areas of car where there are signs that this car has been painted. Thank to ALM dealership, my car is valued at a very low price now. Its value fell below 10K just because of repainting that was done before it was sold to me. These guys are crooks. They have their own body shop that does this kind of work.

beibei650

8 de jun. de 2012

This place is a total scam. I bought a BMW from here and after 3 months usage, here are the problems I have got so far:1. The car was involved in an accident one year ago which was not shown on the "certified" report the sales man showed me.2. The sales man told me the warranty is 75,000 PLUS my current mileage. I was so stupid to trust him until lately I called the warranty provider and they told me it is UPTO 75,000 miles. The warranty cost me $3,600+.3. There is an oil leak under the hood. Fortunately it's still under FACTORY warranty and I'm sure the warranty provider that ALM provided will not fix anything for me.4. The run flat tires were replaced by something much cheaper.Stay away from this dealer. They will never pick up your phone after the sale is done.

danddjames

13 de may. de 2012

Here my review of this company.....they are scammers big time we drove 4hrs for nothing. (Gas is very expense ) they didn't even care. I thought they where so truthful to us. What they have listed will just get you to come in, then the scam starts. I would not trust this company. I am very upset what this company did to us.

master blaster

9 de may. de 2012

i purchased a lexus rx350 from atlanta luxury motors .My salesman was david csaszar he was great to deaol with from the start .We closed the deal on the phone drove in from south georgia lexus was ready to go ,we did all paper work and i was on the road before i new it .It was easy and david was great i will buy from him in future and refer my friends to him

topolxxi

27 de abr. de 2012

I purchased a car from Atlanta Luxury Motors in April. The price was approximately $1,500 below KBB value, so the price looked attractive. However, I ended up paying $660 dollars to fix the problem with air intake and ALM did not want to cover the cost. To sum, I am very disappointed. I believe that ALM has incompetent people and I am surprised it is still in business. ALM is focusing on moving the metal and dont care about customer experience. I doubt that they have any returning customers. From my experience, the money saved on this car was paid down the road to fix the problem and the headache was just not worth it. I would not recommend buying from this dealer. Check the Better Business Bureau and you will see the number of complaints that these guys have. Mine is on its way. The long story short, I spoke to Paul Singh on the phone about the car they had for sale. He ensured me that there were no problems with the vehicle. I left a deposit over the phone since I wasnt in Atlanta. When I came to the dealership, I found out that the audio system was not working and the check engine light was on. Paul told me that the fuel tank cap was not closed causing the check engine light to come on. He said that the problem was fixed. I was also told that the audio system was still under warranty and I should go to a Lexus dealer to fix it. I insisted that ALM should fix the problem before I purchased the vehicle. They were nice enough to take it to the shop that specialized in audio installations to fix the problem. It cost them $600 to fix the audio system. I lucked out on this one. When I drove the vehicle back home, the check engine light came on again. I took it to a Lexus dealer and was told that the aftermarket air intake (not under warranty) was causing the problem and the intake needs to be replaced. So I paid $660 to replace the intake. I guess the guys at ALM just reset the check engine light and didnt bother to fix the problem. I called Paul, who told me that he needed to talk to the general manager about the issue. After a couple of follow up calls, Paul stopped returning my phone calls. I called the general manager, Cade Ekes and faxed him the invoice from the Lexus dealer. Cade told me that their mechanic talked to the Lexus dealer and the dealer said that the problem could have been fixed without replacing the intake. I followed up with the dealer and was told that they did not speak to anyone from ALM. My phone conversation with Mr. Ekes ended with .We are not going to pay for this.Dont ever call this number again. Have a nice day.

Mystery

23 de abr. de 2012

First I will start by saying the finance office and staff there were great! But Gerald, my sales person lied! Was dishonest about the vehicle and not knowledgeable at all! He was very pushy and was forcing me into a sale I was not comfortable with.

Satisfied Customer

22 de abr. de 2012

I recently just bought a car from Platinum Used Cars in Woodstock, GA. The service was phenominal. The finance manager, Woodie Slayton, did all he could to give me the best deal with the mutiple finance agencies they have to choose from. He was an absolute delight to work with. The salesperson also did all he could to find a car that not only would be very dependable, but within the budget I was aiming for. If you ever need to finance or buy a used car, Platinum Used Cars is the place to go!

foreversmilin

18 de abr. de 2012

August 2011 bought a 2004 Maxima. Faulty transmission NEXT DAY! Woody arranged a rebuilt transmission with a lousy warranty. Charging us for the transmission. We never received a follow up bill. We assumed a few months later that perhaps they did the right business move and wrote off that charge. We got the vehicle and have drove it (with numerous problems) for 8 months. We decided to trade it in this past week...went to look for title and realized it was never sent. Low and behold it had a lien on it! ALM!! So we paid that large bill today and finally got the title. Lousy business!!!

bbankston4

26 de mar. de 2012

Awesome customer service! Thanks for the sale!!! Thanks Chad for your prompt response, and thanks Chase for your follow-up.I would recommend this dealership to anyone! The buying process was seemless.Jacklin H, Athens, Ga

hackerspy

23 de feb. de 2012

I bought an infiniti G37 from ALM about 2months ago. I would not recommend anyone to buy from them, they cannot keep their promise. Until i bought the car they promised me everything to will be done, once i have bought the car the first thing i got to know is we can't deliver the car on time we need more time, so I waited for 2 weeks to get everything done and they did not finish anything that was promised. They dont have any professional ethics to keep their word.DON'T BUY FROM ALM.

bnsaliba

23 de feb. de 2012

Stay away from this dealer. on 2/19/2012 they sold me a damaged 2009 LS460 using a clean carfax claiming that the vehicle is super clean. It appears that the vehicle was involved in a collision that damaged the front left wheel and bumper, hence, the reason a new tire was on the left front and significant damage to the front and rear aluminum wheels on the left side of the vehicle. Of course when I inquired about the new tire and wheel damage, the response from my salesman, it's due to normal wear and tear. After signing all the papers and driving back to Knoxville, I remained suspect about the left front tire, damage to the wheel, damage to the bumper and the overspray from the crappy paint job on the bumper. Monday, February 20th, after several calls and a thorough investigation of the history of the my purchase, I found out that ALM tried getting the car fixed under a warranty claim, at a local Lexus dealership a few days prior to my purchase of the vehicle. The dealership turned down the warranty claim and documented the following in the vehicle's history; Vehicle sustained damage from impact and recommended replacing front left wheel bearing and damage to bumper and wheels are visible. As you can see they even tried to screw Lexus under a warranty claim. So why not screw the customer as well. I was able to cancel the contract and put a stop payment on the check. They have admitted to the damage sustained, but of course no one is taking responsibility for deceiving the customer (me) and negotiating in bad faith, while knowingly and willingly not disclosing important information about the vehicle, hiding behind Carfax. The VIN for this vehicle is: VIN:JTHCL46F295000507.I have already contacted Carfax, the Governors office, BBB and the Secretary of State. More to come. By the way, ALM is not a member of the BBB and when they were a member, they had a rating of B+. Buyer beware, they are the biggest crooks I have ever met.

carfreak1923

19 de feb. de 2012

Evidently these lowlifes have changed their name to Platinum Used Cars which is on 10915 Highway 92 Woodstock, Georgia 30188. Totally unprofessional. BUYER BEWARE! With check in hand, ready to sign the contract, the owner began calling other interested parties in the car. And then cursed at me when I raised questions. I AM GLAD I DID NOT BUY FROM THESE CHARLATANS.

CRAYM

2 de ene. de 2012

.Deaership did not report to me the car (M35) I purchased on 1/15/09, had been in an accident and suffered structural damage.I checked CARFAX before buying the car, and it showed a clean record.However, on 12/13/11, I had the car appraised for a possible trade, and was advised by a current CARFAX the car had structural damage.12/13/11 CARFAX indicated on 1/13/09, "Seller disclosure" indicating structural damage. I purchased the car two days later and was never advised of any damage by the dealership.It is my opinion the dealership knew of the damage and failed to report it to me.

ryan7

9 de nov. de 2011

i traded in my chrysler and bought 2005 bmw 525i. good car and much better pricing.

128springst

2 de nov. de 2011

I purchased a vehicle at this dealership on July 28 2011. I have not been able to get a tag for this because the dealership has not filed the correct paperwork for me to get the tag. Its been over four months. In corresponding with them I get nothing but excuses. I have been very patient. First they claimed they did not know what was going on then they finally admitted that there is a lien on the tilte. Its been four months still no tag no lien release and they always send me to a voicemail when I call. To top it all off things on the vehicle still have not been fixed properly after several attempts. Now I am just trying to get my money back because I can not drive the car without a tag.

auctionman

24 de oct. de 2011

Where to start... Once you call to ask about a vehicle, hang up the phone before it rings. Save yourself a lot of time and money chasing a slightly reduced price. There is a reason these cars are slightly cheaper, you end up paying for it as soon as they drop it on you. Get used to learning everyones name in the building as you will get passed from one person to the next until you are left on hold. When they claim the car is in good condition, get a full independent inspection. If you are still convinced that you also wanted to throw away $30k, then by all means go to vegas and put it all on a coin toss, where your odds are better. I am commencing legal proceedings further to them witholding my car for close to a month. I have never had to write a complaint before, though feel compelled to protect other victims being created by this scheme.

Ericson

16 de sep. de 2011

Buyers be aware who you are dealing with. These guys tell you the car you are purchasing is in top shape has no problem. They sound very friendly and honest over the phone and lie to you all the way through. I bought a car from Steve and he told me the car was in excellent working condition. Once I received the car the parking brake module had to change, the remote key didn't work and I had to spend thousands to get them fixed. Once you bought the car and have problems they deny everything. The worst dealership I have every been involved with. Don't trust them at all as they are all crooks.

funbidz

5 de may. de 2011

Stay away from this dealership. Dont get tricked into buying a car from this dealership by their low prices... They offer low prices because the cars have some defect which is not stated in carfax or autocheck. Car started receiving check engine sign in few days after I bought the car and dealership just told me to screw my self and they wont fix it. They are also invlolved in fradulent activities by charging more sales tax then they are supposed to and pocketing the difference. I have already filed a case with the attorney General of Georgia and hopefully will have their dealership closed soon so no one else would fall prey to them.

bigmikeyd

1 de abr. de 2011

Got to be honest, these guys are easy to deal with. I bought a car here almost a month ago and was skeptical at first. They had prices way below the franchises but claimed to sell BMW Lease turn ins. I didn't know they could do that but apparently they could. Bought a 08 550i with 38,000 miles,I paid $3,500.00 below the franchise store up the street. I won't mention the BMW's name because I get my service work done there since it's free up to 50,000 miles. Anyways, the car passed inspection and they even did my loan through BMW finance. I'm very pleased so far and recommend these guys to anyone.

sudealer

16 de mar. de 2011

I would never recommend this ATLANTA LUXURY MOTORS to anybody.You are attracted by Cheap prices on Luxury Cars and you would think you are lucky , but there is definitely a reason for Cheap Prices. The Sales Man I worked with was Chad Redford and he would pick up all my calls before he received my Complete Payment for the Transaction. He Never took my phone after receiving the Complete payment. If there's something you're not sure about, don't even bother to ask from Chad Redford or any other Salesmen at ALM. You'll not get an honest answer. Don't believe their Claim that they claim to stand behind their car. As soon as your check is cleared, it is now your car and you should stand behind it on your own! I asked Chad initially if the SUV had the Medical Kits and everything that goes with the Vehicle. Upon receiving the Car , the Car had only a Valet Key ( You need to spend like $500/- to get a original Key for LEXUS). The Car had no Medical Kits and was missing Lug Nuts and Car was dirty and even found rust under the Moonroof!!.Though asked in detail Chad never explained the things I found in the car. Later I called Chad several Times to enquire about this in Vain and he never took my phone. I wonder how would a Dealer Survive with such a Bad Service.!!I would definitely Not recommend ATLANTA LUXURY MOTORS to anybody who wants a decent Car for personal Use.

skytappin

14 de feb. de 2011

Enjoyed my visit! Very clean dealer, Randy was extremely informative about inventory. Converted from Credit Union to Dealer Financing.A very large inventory with one owner vehicles.Enjoyed the simple lowkeyed non-pressure process. Will refer all my friends to Atlanta Luxury Motors.Teresa

james1964

23 de jul. de 2010

Simple & easy buying process. Bought a BMW 3 series with only 20K miles on it for couple of thousand less than local dealers in Nashville. I took the car to BMW dealer here for free service last week and the dealer also confirmed the car was in great shape. Worth the 4 hour drive.

gatechfan1

18 de jun. de 2010

Shopped online for two months, they always had the largest selection available. Bought a 2008 BMW 750LI for six thousand less then Global BMW and financed it back through BMW Finance. Great service, only drawback is I had to get my own tag. Andrew was very helpful and did not pressure me to buy. Overall, I had a great experience.

lamia1

7 de may. de 2010

Like others, they misrepresented much-options on car were wrong, claimed their 3 mo warranty extended the manufacturers-but denied this after sale and said it was for drive trane only, agreed to fix known defects and claimed they did after they allegedly got parts and had me return for 2hrs, only to later find they didn't, and said they couldn't figure out how and I had to take to MB and fight them to pay for the repairs. Typical dishonest used car dealer so beware- I would never buy from them w/o getting the car completely checked out first as they just buy off auction and never evaluate or repair pryor to sale.

wlb

20 de mar. de 2010

worked out deal on phone pending inspection. Drove 1 hr to take car to my mechanic. Gave an initial going over and obvious body damage to car. At no time was this mentioned during the many conservations and questions. Acted shocked that there was damage that ray charles could see. These guys are not to be trusted.

gogetteratl

23 de ene. de 2010

Came in off the internet went to other dealers in the area and they were either $3,000 higher or if they were the same price range the quality of the cars wasn't even close. Their Roswell location looks better than most franchises. The only issue is they don't have a coffee machine yet but they said it was ordered. Apparently it's a new location. Bottom line.. car was great, price was rock bottom and service & professionalism was wonderful.

jakespence

22 de dic. de 2009

Bought my daughter a 328 for christmas and am very pleased with the transaction. I had shopped at the New BMW dealers and found Atlanta Luxury Motors online with prices that were several thousand less than the new car dealer. Chad Redford was a great help, we did most of the deal by phone and e-mail. I showed up and test drove the 2 cars that I was interested in and made the purchase within one hour. I wish my last purchase had been so easy. I will definately refer my friends and family and will be back soon for a car for my wife.

letsclosealm

7 de dic. de 2009

-------------------------------------------------Yeah, just run away. I bought an Infiniti FX35, with 41k miles. My error was to don't check the VIN number to Infiniti before buying the car. I hate to buy cars from dealers, but it's almost impossible to find an FX from a private seller.I saw this FX in Atlanta Luxury Motors o Woodstock.. it was a good price, the car looks great outside and inside. Guess what? THE CAR NEED A NEW ENGINE!!! And it's not covered by the warranty, because the problem came out because the first owner didn't change the oil for a long time. I will have to pay at least 5k to get an engine on my car. I paid the car 2.8k less than the average.. it means i wasted 2.2k dollars.------------------------------------------------After a month we finally solved this situation. I had to call my lawyer and write bad reviews everywhere. The dealer accepted to trade my car for another one. But they gave me $500 less for the FX when i traded it back. I didn't complain anymore, because i wanted to leave that car dealer and never saw them again. I bought a 335i which was good.

berryfav

8 de nov. de 2009

I checked the website of Atlanta Luxury Motors for available used cars and made a request for my next car. They found the exact used car matching my choice and offered me the best affordable price. Once they got the car, they called me to share the description of the car and I drove down to woodstock, GA and luckily it was exactly the same how it was explained to me. Its been few months now and I have no problems at all so far, touchwood. Jeff, North Carolina

subomani

30 de oct. de 2009

I don't say walk away. I say RUN! RUN AWAY! Hold your pockets tight and run as far away as you can. Unless you're so confident that you feel like a wolf that can survive among hyenas or you feel damn lucky.You may be enticed with their cheap prices. You may think that you got lucky this time to find such a good deal. But believe me, at least this time there's a very good reason for their cheap prices.If there's something you're not sure about, don't even bother to ask from the salesman. You'll not get an honest answer. Don't believe the BS that they claim to stand behind their car. As soon as your check is cleared, it is now your car and you should stand behind it on your own! The salesman made me believe that the bumper to bumper warranty was still valid for 5 more months. Guess what?! After I paid for the car, I learned that the bumper to bumper warranty had expired 1 month before I got the car. How fool of me that I didn't research it myself? Sure. That's why I'm warning you. Don't even try trusting these people, or you'll pay for it dearly. You give them a chance to deceive you, and they will take it wholeheartedly. I was supposed to receive the title in the mail within two weeks after the purchase. After waiting patiently for a full month and expecting to receive the title in the mail any day, I received the "Application for the title" paperwork in the mail only one day before the temp tag was to expire. They had already charged me $500 including the fee for the title and tag, and now I had to apply and pay for the title myself. You can't apply for the title on my behalf? Fine! But how irresponsible you should be to send me the paperwork on the very last day? The owner told me it was pathetic that I wanted to share my experience with you potential buyers on the Internet. It's your decision to show him if it's pathetic or not. By the way, I promised to mention the salesman that I worked with, Chad Redford, to give him the credit for all this mess, and wasting 2 more weeks of my time by pretending that he was working with the owner to take the responsibility for the costs that would be otherwise covered by the warranty.

RCollins

18 de oct. de 2009

I drove from Nashville all the way to buy the car. The car was exactly the same as he described over the phone. The deal was worth driving all the way from Nashville. Gave me a complimentary full tank of gas and even gave me 3 days to inspect and return the car if not satisfied. Got the car inspected in Nashville and everything was perfect. Would recommend this dealership.

CRAYM

5 de oct. de 2009

I purchased an '07 Infiniti M35 from Horizon this year, and have been completely satisfied with the deal and the car. Not only were they the lowest price in town, but their service was great. When I took the car back to have a couple of light scratches buffed out they quickly took care of the problem. After realizing that the car had no manuals or first aid kit (comes standard with the Infiniti) I perchased a like new set on ebay, and was refunded by the dealership. Based on my experience, I would recommend this dealership.

pizzedoff

18 de jun. de 2009

They sell cars that appear nice but are in fact damaged goods. Then after wards string you along until they can ignore it. I would not buy from this dealer no matter what the apparent savings. They are crooks and you will pay in the long run.Be very wary of any car they have. Mine was low miles with clean car fax. In fact the car had major damage to the point of 2 cracked rims that they conveniently hid by moving around and covering with sub-part paintwork.After I found out they said they would take the car back and then proceeded to ignore emails and correspondences after a few weeks. Since GA is an AS-IS state, dont get screwed like I did.

sreeni75

31 de mar. de 2009

these guys are horrible. dont ever buy a car from this dealership. i bought lexus es330 last year. the carfax was clean. i even took the car to nally lexus. they said the car is good (i double they even did basic inspection). that alone got me into buying this car. i later found that there was lot of paint work done. doors were not aligned properly. when the car body flexes in turnings it makes horrible creaking noise. car hood has some problem. i dreamed of buying a good car as we were expecting a new addition to our family. these guys cheated me and i feel so bad that i was so dumb i could not notice all these problems before buying the car. it is so bad that so many people get cheated by these kind of morons and we could do nothing except writing here.

JohnDean

21 de ene. de 2009

Not only they sold the car $ 1200.00 lower than the best competition but also beat my Credit Union's interest rate. Excellent Finance Manager. Explained everything crystal clear.Excellent Luxury store and the prices are 4-5000 less than the Kelly Blue Book

aliciakonopka

29 de dic. de 2008

In April of 2007, my husband and I purchased a Lexus ES 330 from Horizon Luxury Cars in Woodstock, Georgia. The "low" price/ "low" miles is what originally sold us on this dealership. On the day of the purchase, Chad Redford handed us a clean Car fax report, and stated the car had NEVER been in an accident. Within six months from the date of the purchase, we discovered, not only had it been in an accident, but it had been bought from Horizon Luxury Cars at an auction with FRAME and UNIBODY damage! They knew what they were selling to us! DO NOT BUY FROM HORIZON LUXURY CARS...they are deceitful, inconsiderate liars to rip off anyone they can to get a dollar!

davew77

18 de jul. de 2007

The carfax said "one owner and no damage" on this vehicle. I asked the salesman if he knew of any other damage to the car since the carfax was clean, and he answered "none that he knew of". After purchasing the car and doing a fine wash and detail, I found it had a paint job on the hatch and "orange peel" over-spray up the rear left quarter panel. I can only assume it has been severely rear-ended. I called the dealer back and they said, "oh yeah, it had some damage [they called it scratches!] so they repainted it". Why wasn't I told about this? The manager's excuse? He said the sales guy probably didn't know about it. I can see why they recently changed the name of the dealership -- they're a sham.

bill23

23 de jun. de 2007

I drove from Alabama to buy the car. Car was exactly as described. Very professional and relaxed deal. They even gave me a full tank of gas for driving from Alabama and a 3 day exchange or return guarantee. Cam back and got the car checked by BMW dealer and everything came out great.