Barry

14 de ago. de 2015

I purchased my 2015 Audi Q7 CPO from Tom Williams Porsche Audi,and it was the best SUV purchase I have ever had. Steve Huett my salesman was awesome to work with. He made ever thing so easy for me being that I live 210 miles away and all business was done on the phone. I will do business with them again for sure and tell all my family and friends about Steve and Tom Williams Porsche Audi. Thanks for all your help.

AudiPH

10 de ago. de 2015

Jonathan Harris helped me do most of my trade in over the phone. He stayed after hours to help me with new car features.

EP

24 de jul. de 2015

Everything was great. They made my feel just like home, and also great experience on test driving. Those guys are really professional; patient and kind.

Amy Wade

6 de jul. de 2015

Spend July 4th with Bernard at Tom Williams Audi. What a great guy to deal with! So knowledgeable and helpful about making our first Audi purchase. Everyone there was so courteous & professional. Highly recommend Tom Williams Porsche/Audi for any of your new car needs.

Scott

1 de may. de 2015

Just leased our new Q7 from Tom Williams and the experience was excellent. I would highly recommend this dealer and also ask for Hannah in sales. She was top notch!

Joseph Nabors

23 de abr. de 2015

I can't say enough good things about the people here. We have done business with their service department for a couple years now and they have always been exceptional. Valerie in the service department is one of the most pleasant and helpful people that I have ever encountered in any business. They consistently bend over backwards to help and accommodate. Our wonderful experience thus far led us to recently purchase our CPO 2012 S4 and it is exceptional. I knew from start to finish that they were trying to inform me so that I could buy the car that I wanted and not trying to sell me what they had on the lot that afternoon. Love you guys.

Bob R.

16 de abr. de 2015

Just purchased an A-5 Cabriolet CPO from this dealership. I worked with Lee Goodson for my second purchase since joining the Audi family and felt like I was being supported throughout thje entire process. Lee worked to find me what I wanted and once it arrived from another dealer, I found that the car had a minor noise issue in the front end. The Service team with Miquel and the Greer along with Mr. Goodspon worked hard to resolve the problem and after correcting a minor tire issue made me a Happy Camper. My wife and I took the vehicle and absolutely love it. I still Have my 2006 Audi A4 Cabriolet which is a marvelous vehicle which I giving to my daughter. She is happy, I am happy and my wife is happy. A great experience and yes, I will return to this team for service and future Audi purchases.

YETI Girl

13 de abr. de 2015

Hannah and the staff of Tom Williams made the car buying experience a streamline, enjoyable time. Customer for life. Thanks Hannah.

M Gray

31 de mar. de 2015

I had a wonderful purchasing experience at Tom Williams Porsche Audi! Jonathan Harris was great to work with. He listened and understood what I was looking for in my car purchase. He made the process easy and found exactly what I was lookin for! My husband and I were beyond pleased with the level of professionalism and ease of doing business with Jonathan!

Heather Darby

9 de mar. de 2015

I purchased my Audi Q7 from out of state. Steve our salesman was awesome to work with. We will do business with them again for sure.

Tony

4 de mar. de 2015

My sales person Anna Ethridge was a pleasure to work with, she was friendly and very knowledgeable about Audi!! She was very, very patient with me and my wife. We came in looking for an A7 and she went out of her way looking for the color and options I wanted. I'd recommend if you're looking for a vehicle to contact Anna, she'll take care of you.

Microdoc

26 de ene. de 2015

This is our second Audi from Tom Williams in the past 12 months. Steve Coulter is very knowledgeable about Audi cars and very straight forward in his approach to selling. It has been great dealing with him.

LindsayM

24 de ene. de 2015

I had been looking around at buying a new luxury SUV. I had the pleasure of working with Lily Young and Steve Colter. I cannot say enough about how wonderful they have been to work with! Lily made this an extremely easy, enjoyable and stress free experience for me! She was in constant communication, very knowledgeable and a complete pleasure to work with. This has by far been the best experience I have had buying a car. I would, without a doubt recommend this dealership!

Carolyn and Casey J. Rhodes

24 de ene. de 2015

I bought a used Honda Accord EX 2013. The car was clean, had small repairs made, oil changed , etc .. When I left the dealership the gas tank was full and car washed. And, Car Fax was attached to all the paperwork.

Gary

23 de dic. de 2014

I'm a long-time multiple Audi owner and I lusted after the 3.0T Audi A6 Avant Quattro from the day it was released in 2009. But there was no way I could justify the price for a new one, so I resigned myself to years of waiting for my ideal car to become available as a lease return or one-owner trade in. After several near-misses, at 1:00 a.m. on a recent Monday I finally spotted an online ad for the" car posted by Tom Williams Audi. This car appeared to meet every criterion that I had established: 2011, one-owner, low-mileage, meticulously maintained, southern state, clean carfax, with exactly the colors and options I would have specified if I had ordered it from the factory. The single requirement that it didn't appear to meet was designation as CPO. I immediately sent a voicemail, text and email to the dealership, following up with a call to the dealer later that morning. Buying any used car online sight unseen can be an exercise in frustration because of the many opportunities for miscommunication and misunderstandings. Couple that with my propensity to be an automobile dealership's worst nightmare, and Hannah Griffin was the poor soul who drew the short straw. But she handled my demands (foremost of which was that it be designated as CPO) and subsequent negotiations with aplomb, always professional, courteous and pleasant. I decided the best way to finalize the purchase was to personally visit the dealership and, if satisfied, drive this car home. Hannah rearranged her schedule to allow her to meet me at the airport and drive me to the dealership, and when I finally cast eyes on the car I could hardly believe my good luck. It had indeed been certified, so that was the final seal of approval for me. In no time I had presented my personal check, signed the documents, taken possession, and driven away. It was en route to my intermediate destination, Huntsville Alabama, that I began to become aware of issues that I had overlooked in my haste to take the car. Even a CPO isn't going to guarantee a problem-free experience, and this was no exception. After all, it's still a used car. But by the time I arrived in Huntsville I was steaming mad and on the phone vented my frustrations directly to Jim Hardy, Tom Williams Audi's used car sales manager. Jim was as courteous and professional as I had found Hannah to be. To make a long story less long, after several conversations with Jim and Hannah and an unannounced visit to the local dealer, I determined these were fixable issues and, even though Jim would have refunded my money, I wanted to keep this car. Jim and Hannah extended themselves to meet my demands more than many people could reasonably expect, including a personal face-to-face meeting with me in Huntsville to ensure my satisfaction. I don't know of any dealership that would go that far to meet a customer's needs. They personally coordinated with the other dealer to resolve all of my issues, and one day later I was enjoying a long drive home to San Antonio in a virtually flawless A6 Avant Quattro Prestige, content that I had made the purchase of a lifetime. Any dealership can sell a car. The true measure of their worth is the manner in which they address problems. Tom Williams rose to the task in exemplary fashion. Loyalty isn't earned by the car, it's earned by the dealership. Tom Williams Audi has earned my loyalty and Audi of America should be proud to have such a representative for their brand. Bottom line, should the occasion ever arise, I would go out of my way to buy a new or CPO Audi from Tom Williams Audi in Irondale Alabama. No one is going to be more fair to the customer, and no one is going to stand behind their sale as well as they will. Believe me when I say, if they can satisfy me, they can satisfy anyone.

Fletchercham

21 de dic. de 2014

Ordered our Audi Allroad just like we wanted it and it came in two months early. Michael Wilson did a great job.

Matt K.

3 de nov. de 2014

I worked with Mike Wilson and all aspects of my experience were positive, thank you!

Misty Davis

1 de oct. de 2014

Tom Williams Porsche/Audi is fantastic! I was looking for a used car & found an incredibly good deal here. I dropped by, test drove, purchased, and was out of there in a short amount of time. Every person involved was friendly & helpful. Mark Colvin is truly the most honest & pleasant salesman I have ever dealt with. He took the time to disclose everything about the car & gave me a fair deal on my trade in. I would definitely buy from him again!

David Orienti

28 de sep. de 2014

Was looking for a particular used car and found one at Tom Williams Porsche/Audi. Set up an appointment to see it, drove it, liked it and purchased it. Steve Huett treated us as reasonably intelligent human beings, unlike some other car salesmen I've met in the past. As you can tell, I'm not a fan of car salesmen. Would rather have a root canal done than deal on a car, but I was very happy with the experience at Tom Williams.

Tammy Cook

13 de sep. de 2014

I called Tom Williams Audi inquiring about when they would receive the brand new Audi 2015 Q3. As promised Hannah Griffin called me the day they received the vehicle. I promptly drove to see Hannah and test drive the Q3. She is knowledgeable about Audi and other brands as well. I also drove the 2015 Q3 and decided to purchase the larger Q5 instead. I felt that I got a fair price for my trade-in and a great price on a new 2015 Q5! Hannah was pleasant, informative and made the experience fun and no pressure! From the time I was greeted at the door by Greg Garrison, one of the managers to the final step of financing with Jordan, Finance manager, it was a great experience! I will recommend Tom Williams Porsche/Audi to my friends and family!

Tatyana

3 de sep. de 2014

Just bought Audi Q7. Had a great experience at purchasing. Bernard was excellent in explaining all about the car, services and etc. Would highly recommend to anyone to buy car from there and having Bernard as a dealer.

Kyle Chretien - ABZ Rent-All

21 de ago. de 2014

If you are looking for an honest salesman and a great value contact Mark Colvin. My wife and I recently purchased a Range Rover from him. He was very informative, quick to respond, friendly, and was willing to stay late/ come in on his day off to elevate the issues with our tight schedule. He is one of the last truthful honest sales people. Will return to him in the future for all our automotive purchases. His contact information is Tom Williams Porsche Audi 3001 Tom Williams Way Irondale, AL 35210 (205) 397-2726 direct (205) 381-0699 mobile (205) 397-2750 fax

Matt

11 de ago. de 2014

Great group of people here that will make your buying experience one to remember. Michael was a great asset in helping us purchase our car. No pressure and there for the buyer! Give them a shot, you will enjoy your next car buying experience.

mddupre

29 de jul. de 2014

bought my second Porsche from Mark Colvin at this dealership. Couldn't be a better experience with him and all his associates and managers. Eager to please, kind and courteous while offering fair pricing on models and trade-ins. Richard in the service department is awesome! (just don't let him talk you into a test drive! lol) During both buying processes service was absolutely astounding in their treatment of me but to all the other customers that I observed around me. Very consistent.

Tammy

12 de jul. de 2014

I was searching for my dream car...An Audi A5...and found the perfect one at Tom Williams Audi. Unfortunately, the dealership was over six and a half hours away, which made the car shopping and buying process a little more difficult than usual. I was put in contact with salesman Mark Colvin, who helped me in every step in the process, from sending me photos, inspecting the car and negotiating the price and terms over the phone and via email. Ultimately, we were able to come to an agreement on a price and I flew to Birmingham to pick up my new vehicle. Mark picked me up at the airport and drove me to the dealership, where we completed the deal. He stocked the car with water and snacks for my drive home and made sure to show me around the car before I left. Each and every thing that he said that he would do, he did. It was difficult for me to complete this process from so far away, but having Mark help me through the process made me feel much more comfortable. I would highly recommend this dealership and especially Mark Colvin if you're ever in the search for an Audi or Porsche!!

Troy

3 de jul. de 2014

Absolutely streamlined and efficient e commerce to physical sales process. I have purchased over 40 cars and this was definitely one of the easiest. Anna handled my questions via email while watching Maleficent with my daughters and confirmed the Macan was still in inventory on Friday evening. Spoke to Hannah Griffin in the morning on Saturday. Drove 2.5 hours from Nashville to check it out and make sure I liked the options. One quick test drive, then the paperwork with Hannah and crew and I was back on my way home to Nashville. Have had horrible experiences with other Sonic locations in my hometown so I was very worried about investing 5 hours to drive to Birmingham but the William's crew broke the streak and did not act like a mega-dealer. Thanks!

Paige

23 de jun. de 2014

This was hands down the best experience I've ever had with a car dealership. I've always been skeptical of the car buying process, but the team at Tom Williams Porsche Audi was absolutely fantastic. They were professional, friendly, and answered all of our questions making the process very easy. I worked with Mark Colvin and he was so sincere and genuine, I felt as if he was really invested in helping us, not just trying to sell a car. He was attentive to our needs and could not have been more pleasant to work with! I will definitely be purchasing another vehicle in the future from this dealership....even if it means a 3 hr drive from Atlanta to Birmingham!!!! Highly recommend this dealership and Mark Colvin.

W. Teague

22 de jun. de 2014

Hannah Griffin was top notch, very personable and no pressure. The facilities are new and inviting. Everyone at the dealership was a pleasure to deal with.

K. Smith

17 de jun. de 2014

Recently purchased a car from Mark Colvin and was completely satisfied with the experience. Mark was the type of sales associate I appreciate working with because he was there to aide me in my buying decision as opposed to trying to sell me something. I found the experience at Tom Williams to be very pleasant and professional. I would definitely purchase another vehicle from Mark.

Jeff

5 de jun. de 2014

Tom Williams Audi Porsche gave me a great deal on a 2011 Toyota Camry with only 7,500 miles on it. I did a 500 miles radius search and couldn't find anything that came close to the deal that they offered. I took a big chance by driving 311 miles to purchase a car that I only seen pictures of on the internet and it was everything that they promised. I would definitely buy from them again. The staff was very friendly and down to earth and not like the pushy salesman I'm used to at dealerships. Ask for Mark Colvin when you go here if you want the best deal you ever got on a vehicle.

Jim S

1 de jun. de 2014

I had a great experience last week. I've bought many cars through the years but Mark Colvin and Jordan Whisenhunt made it something special. These guys did a fantastic job and are a credit to their professions!

ET

31 de may. de 2014

I found a car on the internet for our 16year old. I talked to Jim over the phone then made the drive from Cullman to take a look. Everything was just as he said. Mark was the sales person that helped us and he was great to deal with.

rkvarner

24 de may. de 2014

Drove down to Irondale from Huntsville to look at a used 2007 A6. Even though we weren't looking at a newer more expensive model, our salesman, Mark Colvin treated us just like we were test driving a new one. He spent the time to show us the car and explain what they would do to service the vehicle before we took delivery. In passing I mentioned that we were also looking at the BMW 5 series in addition to the A6 to replace my current vehicle, a 2003 A6. Mark then told us about a 535i they had taken in on trade recently and we ended up driving that one home. Great experience and Mark was great to work with!

Steve Armstrong

22 de may. de 2014

I cannot say enough good things about Steve Colter, our sales agent. From the beginning to the end, it was the best experience we have had buying a car, and I have bought a lot of cars! Not only is he very knowledgable and friendly but he also made the process fun and no pressure. We were buying a car for my daughter as a graduation gift and Steve made the experience great for her also. The facility is absolutely first class and everyone that was involved in the transaction was wonderful. I also want to mention Miguel, the used car manager. He was extremely helpful and I appreciate the fact that he was very understanding of my concerns when others would probably have considered them petty. I highly recommend this dealership and especially Steve Colter.

Roscoe58

7 de may. de 2014

Just purchased a used VW Tiquan from this dealership. I found them all to be very helpful, professional, and open to any ideas I had. My salesman was Mark Colvin and he took the time to pick me up at the airport as I had to turn in a rental car. I was using the rental after having an accident two weeks prior to purchasing this vehicle. (Which replaced the damaged vehicle.) He also addressed all my questions and concerns about the purchase. I enjoyed meeting him and the rest of the staff...... Overall, this was a Great Deal!

Lynn Renee B.

5 de may. de 2014

Lee Goodson was excellent... He made the whole car buying experience no hassle... We looked at every Cayenne on the lot, and he was very patient and answered all of our questions... Very Informative... Even when we left to go to the Land Rover dealership he was kind and respectful... From the very friendly store manager to the financing staff, I could not have asked for anything better... I have nothing but praise for the whole team and not one complaint... I LOVE my new Cayenne!!!

drdupre

5 de may. de 2014

just bought a used 2014 Boxster S from Tom Williams Porsche. Our Salesman is Mark Colvin. He was excellent. He took plenty of time with us to demo all the cars we were interested in, go over the differences in the vehicles we drove, and answer all of our questions. Never was the process pressured. Mark was very polite and cordial. One of the better buying experiences Ive had. I have read the reviews here, and after 3 different trips to this dealership, I have a hard time imagining how the negative experiences with the sales process could occur. I highly recommend our salesman and dealership to anyone.

C & R Boyd

28 de abr. de 2014

Purchased a Q5 from Steve Colter. Steve is the best salesman ever!!!! Steve was friendly, informative, professional, funny and a great joy to work with. Steve found the car with the color and all the bells and whistles I wanted. He is efficient, thorough, and satisfaction is his aim. We have purchased several Audi's from Steve and all of our experiences has been the same. G R E A T!!!! Great job Steve! I also want to give a shout out to the Managers as well for helping Steve accommodate us with our wants. Thanks guys

Boyd, R

28 de abr. de 2014

My experience with Tom Williams Audi was amazing!! I had the greatest salesman ever, Steve. Tom Williams did everything to accommodate me. I would recommend Tom Williams Audi to anyone that want to purchase an Audi.

N.M.

25 de abr. de 2014

I bought an Audi from Tom Williams Audi and, overall, had a great experience. I attribute my satisfaction to Bernard, my sales person-- who was able to answer any question I had about the car. I usually do a lot of "homework" before shopping for a car-- so I was generally familiar with most options and trims on the car I had my eye on. Bernard proved to know much more than was easily "researchable." He answered all of my questions, whether via email, text, over the phone, or in person. I highly recommend you speak with him if you want info about any Audi. You will not be disappointed!

porschefan

14 de abr. de 2014

I have been dealing with Lee Goodson for many years. Lee is knowledgeable, honest and does a great job for the dealership and his customers. Richard Varner the service manager also does an outstanding job for the dealer and his clients. I have had nothing but positive experiences through multiple vehicles all purchased at Tom Williams Porsche.

PJPs3

6 de abr. de 2014

My fiance and I came to the Audi dealership to purchase a Q5. We weren't acknowledged at all during the time we spent walking around the dealership lot. I had my mind set on purchasing a Q5. Too bad no one wanted to sell a vehicle today. I guess I'll have to take my business elsewhere.

TerryH

19 de feb. de 2014

Special thanks to Greg Garrison, and Jordan Whisenhunt. And a very Special thanks to Steve Colter! This was my first visit to Tom Williams Audi, and it was a great experience. Ask for Steve when you go. I drove 170 miles to this dealership to purchase my Audi S5, and it was worth the drive. I cant say anything negative about my buying experience at Tom Williams Audi.

Faust

12 de feb. de 2014

A great car buying experience! It was a pleasure dealing with Steve, Jim, Greg, and Jordan. Everyone made sure that all questions were answered and we got a great deal! Love our car!

Gary in Bama

30 de dic. de 2013

I recently traded in a 2009 911S for an Audi RS5. I was intent on moving to a sport coupe with a high-performance V8 and a bit more room than the 911. I was contemplating a BMW M6. I spoke with the sales person (Bernard Aboujaoude) and, after listening to me describe what I wanted he recommended the RS5 and asked me to test drive it. If I still wanted an M6 then I could use my trade-in at the Tom Williams BMW dealership. I did the test ride of the Audi and, though skeptical it would have the punch and style I was seeking, I was convinced right away. The RS5 had breathtaking V8 performance, great lines and looks, and was a $40K to $50K savings over an M6. Even had the color scheme I wanted. Everything about the purchase was professional and efficient and I couldn't be happier with the car.I'm glad Bernard was there when I walked in.

Theodore Weaver

11 de dic. de 2013

I have an Audi that needed a previously used cluster programmed to the car. After speaking with a representative over the phone I was told to bring the cluster in and given a price. I live in Tuscaloosa. Upon arriving at Tom Williams Audi after and hour and a half drive I was told that the price would be more because of installation. Ok fine I can understand that. What I cant understand is why I was told they wouldn't be able to program my cluster and that I would need to purchase a new one because its not possible to program a used cluster. I would have had more respect for this place had they just told me the truth that they didn't want to program my used cluster. Telling someone a flat out lie that it cant be done is not good customer service when it can be done. I did complain about the drive up after being told that they wouldn't be able to do anything for me and I got laughed at on my way out the door. Thankfully TVR automotive in Tuscaloosa was able to Program my cluster and they did it while giving excellent customer service. I believe the service writers and customer service associates need a little bit more training in that department. I know I'm only one person who most likely will not affect the bottom line of Tom Williams Audi but this is one person who will never set foot in or around this place again and I will continue to share my story!

Rebecca O'Connor

14 de nov. de 2013

Steve Colter was our Sales Associate and he took great effort to show us all the features and options on the various models we were interested in. We did not feel rushed in to a buying decision, and it was stressed to us they wanted to make sure we left completely satisfied with our decision. I am now a happy owner of 2014 A4, and loving the drive.

Gary C

22 de oct. de 2013

My wife Donna and I recently purchased a 2014 Porsche Panamera 4, our sales consultant was Lee Goodson. It was quick, easy and for once a painless car buying experience. We would highly recommend Lee and the team at Tom Williams Porsche.

CCMom825

5 de ago. de 2013

We recently purchased a car with the help of Mark Colvin. Mark was very professional, helpful and honest. This was the easiest, no pressure car buying experience we've ever had. We highly recommend Mark Colvin and the rest of the crew at Tom Williams Porsche Audi. They will take good care of you and do all they can to make your car buying experience a pleasant one!

Julie

10 de jun. de 2013

I inquired about a vehicle and requested someone contact me. It was two days I receive an email (no phone call) back wanting to know when I could come in to test drive it. Come to find out it had already been sold.

FAAGUY

20 de may. de 2013

The man was to busy to take care of us after we arrived. Another man assisted us but always had to run for something. We didn't buy anything and won't return.

Jason S.

16 de may. de 2013

I recently made a used car purchase over the internet from Tom Williams Porsche Audi. I was very skeptical at first about buying a car online, but it ended up being an easy and painless experience, which is why I'm taking the time to post this review. My salesman, Michael Corley was friendly and easy to deal with. I've been searching for a few weeks and I know I got an excellent price for my purchase and I didn't even need to haggle. I'll definitely be returning for my next purchase and recommending Tom William and Michael Corley to all of my family, friends, and anyone else who's in the market.

Kee

12 de may. de 2013

Overall I am very happy with the buying process. My salesperson Leaman Griffin is awesome! He took the time to explain the features of the car and promptly responded to all my calls and emails. Will definitely go back to him for another Audi!

Robert

8 de ene. de 2013

Overall great experience purchasing a new car. Pricing was fair and no hassle in buying process. Will return in the future for purchasing a New or used Audi!

AnnieG

3 de ene. de 2013

I also had the same experience as the first review, looking for a Q5. They kept trying to sell me the car on the lot and this was not the one I wanted. I wanted them to find me a black one, with the features I wanted. The one on the lot was silver. After looking in the computer list, telling me one was not available,I went home and did my own search and purchased the vehicle I wanted in Montgomery. They could have had a sure sale if they had tried harder. I also sent an e-mail to the salesman and let him know he had just lost a commission and got no reply as to why.Now as to the service dept, which I use, because they are down the road from me is another story. They are hard to schedule and never answer the phone. With service pricing this high, I expect a person to answer the phone for scheduling, they want you to do it over the internet. This I would do, if on their web page they had a Q5 listed, you must click on the model of the auto. It is not there , so I cannot use the site.

Bamasurgeon

14 de dic. de 2012

I visited the dealership with my mother who has her heart set on an Audi Q7. We entered the dealership and had to search for someone to help us. They did not have a Q7 and the salesman told us that we could check back at the end of the month when they might have one... He didn't seem interested.We walked over Porsche part of the dealership to look at a Cayenne, since it is in the same class as her 2011 BMW X5. The greeter ignored us, and was somewhat rude when approached. He asked if we needed help. A few minutes later, they finally found a salesman; the same guy from the Audi side. I had to be a bit pushy to get him to show us the car I was interested in. He did not offer a test drive, but was kind enough to point out that the cheaper versions were around the corner.My family has bought 3 vehicles from the BMW dealership and 1 from the Landrover dealership which are part of the same group, but will not be buying a vehicle here. Their website states that they are enthusiastic about selling Audi's; the only thing they were enthusiastic about during our visit was getting us out of the dealership. We obliged.