michelle roe

17 de nov. de 2021

I actually came in to test drive a BMW truck, and I ended up driving away with a Volkswagen truck that had every bell and whistle I was looking for. Kyle was my sales person and he was amazing, very knowledgeable, and never rushed or pressured me. The moment you walk into Premier Subaru Dealership you are at ease, all the staff greet you, but are not overbearing. I did my financing with Jack, he has so many years in the business and it shows. He gave me a in depth look at what the warranty does for me, and gave me the best APR avail. I was fortunate to have excellent credit, so I was able to have different choices. I highly recommended this dealership, everything is upfront... if you buy used you don't feel like you are being robbed.

Daniel Rodriguez

5 de sep. de 2021

I wish I could give them a 10 star. Great dealership, from the sales person to the finance manager treated us with respect professionalism, no sales games the price was right on the money, the service was great. They have a very nice inventory. I will definitely recomend this dealer to all my friends and family

Merls

18 de oct. de 2021

The sales associate was awesome but the finance department was just an antiquated, condescending, rude men that only care about trying to strong arm you into buying an extended warranty. I had an issue since our financial officer didn’t provide all the appropriate documents, called weeks later for help and only got more attitude from Rodney. I hope they hire some new people in their finance department, the sale associate was too great to be working at this mediocre location. If I’ve known, I would have given my business to another Subaru location **In response the the reply from the owner, you are thinking of another costumer. I live CT and had no issues with registration or anything regarding that. My review is due to the lack of tact with the finance department, it felt like I needed a ransom negotiator to help me get the point across that I do not want the extended warranties. The subsequent attitude I got due to not wanting to add extra services or warranties, it was a complete 180 in attitude and helpfulness. Due to that a lot of important information was not written out or given. I do my own research and I’m a well informed person, but it’s hard to guess your own account number when that number was given to you incorrectly. It took me two weeks to get someone at the office to give me helpful information.

Lauren Engstrom

9 de ago. de 2021

A fantastic experience at Premier Subaru! I was lucky to have this dealership as my first and last stop! When beginning to look for a car, I was a bit anxious. My last experience at a car dealership was nothing short of traumatic and left me stuck in a not so great car/finance situation. I was so thankful to work with Taylor Frawley who showed us patience, positivity, transparency and some good laughs! The team at Premier takes care of you from the moment you enter to the moment you leave. Many thanks to Phil, who went above and beyond to find us a better insurance deal and also showed us tremendous patience! Lastly, thank you to Andi for explaining all of the features of the vehicle. I will make sure Premier is always my first stop from now on!

Pam McKinnon

18 de ago. de 2021

This was the first time buying a new vehicle on my own. Both Mike and Jack made the experience seamless. All of the personnel who assisted me were so courteous and knowledgeable. I would highly recommend this dealership.