Marion12

21 de nov. de 2016

As always, received excellent service! Every time I go to Prescott Honda it is a great experience. I've never had a bad thing to say!

Harold Gunnarson

18 de nov. de 2016

Very good service. Explained what was done to my car very clearly..

Jpgoofataol.com

18 de nov. de 2016

Ruth our salesman and Karen the financial manager were fantastic to work with and went above and beyond their job titles to help deliver the best service possible. We would definitely be back to do more business.

Diane M Muchmore

18 de nov. de 2016

I hate buying new cars. It takes a lot of time, research and energy. Prescott Honda made it a pretty comfortable experience and had the patience to answer all my questions.

Gavino Martinez

14 de nov. de 2016

Thank you for all your help! Everyone was helpful and nice. Great team!

Ron Lunt

14 de nov. de 2016

Noble - great advisor. Perry - outstanding shuttle.

J A Smith

14 de nov. de 2016

After an exceptionally good experience previously, we drove up to Prescott from Phoenix to do business with this dealer again. We are not disappointed in our decision to return.

JerBer

14 de nov. de 2016

The service manger has been my primary contact with the dealership for a number of years has continues to provide excellent service of our car !!!!!!!!!!!!!!

Appreciative customer

12 de nov. de 2016

I had my driver's air bag replaced because it was a RECALL ISSUE. Service was fast, which I appreciated because my appointment was late afternoon and I had to drive home to Cottonwood.

cheryll whipple

12 de nov. de 2016

I bought my 2007 new from this dealer and the service to us as customer was excellent. Wanted to comeback to the same dealer after checking a few others because the customer was unsurpassed by any other. We were unsure which vehicle or model we wanted between two different ones and Charlie was great in explaining everything about each model's plus and minuses. Went home and discussed all we learned from him; called the next day and made our decision. There was no pressure and that was nice. The paperwork and transfer of cars went smooth We are very happy with Charlie's guidance and the Pilot we did buy

Juliann finn

10 de nov. de 2016

Fast and efficient service, pleasant staff. Had oil changed, tires rotated and brake hold fixed which was a recall item. Will continue to use Prescott Honda for services in the future.

June Anderson

9 de nov. de 2016

I left my car at Prescott Honda early to have a "recall" part replaced on my car. They took it in promptly, did the work and were finished earlier than I expected. They washed my car complimentary and I was off again in no time. They are courteous and very efficient. I would recommend them to anyone and will be happy to deal with them in the future.

Tarek Mahmoud

3 de nov. de 2016

Very Satisfied with the overall service and service department

K.Mendez

2 de nov. de 2016

After never hearing back from Honda regarding a safety recall issued in July, I called Prescott Honda to see if they had the necessary parts.They did and they were willing to let me drop off my car two days later - on a Saturday, no less! It was understood that I would leave my car there and they would work on it at some time during the day, but that the repairs would be completed by the end of the day. TWO HOURS LATER I got the call. My car was finished. Huh? What other dealership would do this? None that I know of... Amazing. Thank you!PS- everyone that I dealt with was also super nice! :-)

Manny Verdusco

31 de oct. de 2016

We live in Chandler and own a small condo in Prescott. Saturday, 10/29/16, while in Prescott, we wanted to go downtown and when we got in our car to leave it appeared our 3-yr old battery had died. I received a jump and drove down to Prescott Honda and it was replaced within the hour. Back on the road again. Service lady was very polite and attentive and it was a pleasure dealing with her. Loved the service and waiting area. Thank you!!

Christine

31 de oct. de 2016

Great service as always. Very friendly and helpful people. Excellent work. My car was like new; shiny and clean and runs like a dream. So glad we chose Honda again. Both my husband and I love our Hondas.

Jeff

31 de oct. de 2016

Prescott Honda provides the best service I have ever experienced at any dealer or auto repair shop. The staff is very knowledgable and friendly. The cost are competitively priced and very fair.The loyalty they create would make it very hard for me to buy a car or have my car serviced anywhere else.

JarodNicole B

30 de oct. de 2016

My husband and I just purchased our second vehicle from Prescott Honda. Steve Berg is our sales person, and is amazing. Steve is super patient and really works with the customer to help find the right vehicle! After considering six or seven vehicles we chose an amazing vehicle that will last for years! This was also our second experience working with Laura in the Finance department. She is such a joy to work with! She is always so friendly and courteous while maintaining a professional attitude! She really helped us find the right loan/payment package for our vehicle. Just like Steve, Laura is also is very patient with two ultra picky car shoppers! She may be the best example of what awesome customer service actually is! We are thoroughly impressed with Prescott Honda and their level of excellent customer service, would highly recommend them to anyone!

Nancy

29 de oct. de 2016

I'm so thrilled with my new car. Ruth was just a gem, very patient and fun to deal with. Total overall experience a two thumbs up.

go big red

28 de oct. de 2016

Have been getting my vehicles serviced at Prescott Honda the last 13 years. As always, I had excellent and timely service on my vehicle. I want to give a special mention to your service advisors Chris and to Noble who have consistantly provided superior customer service for many years. In the past, Kelly also provided me the same superior service. Also a special shout out to saleswoman Ruth Johnson whom I worked with in purchasing my 2013 Honda CRV. Ruth is an outstanding asset for your company. Thanks for all that you do and the excellent customer service you provide,. Keep up the GREAT work!!! GO CUBBIES. World Series Champions 2016. Thanks, Rick Eiserman

Judy Potthast

27 de oct. de 2016

Greg took the time, over several visits, to Teach me how to make the most of all of itsGreat features. Many thanks, Greg .Judy

Cassandra Polan

27 de oct. de 2016

It was a pleasure working with both Steve and Greg. We primarily worked with Greg and he was very informative and patient with us. Thanks so much for giving us such a great experience!

EMTSR

25 de oct. de 2016

My experience at Prescott Honda is always exemplary! The people are great, and so is the service!My only disappointment is that my wonderful salesperson was not available the same day as my service, but that is my loss.'Tis always a gain at Prescott Honda!Thank you.Best regards,B

Vicki Wilkinson

24 de oct. de 2016

Salesman, Charlie, was wonderful! Is still answering questions for us! Our service representative, Nino, has done an outstanding job dealing with our problems, and done it in a cheerful, understanding way - understands us "old" people!!!

Julie Shapiro

21 de oct. de 2016

I appreciate the help I receive from Noble! Also, I appreciate having my car washed after the oil change. Very nice touch! The mechanic recommended several things that will need to be done in the future.

Ed29

21 de oct. de 2016

The employees I delt with were friendly and helpful. They met me when I drove in and checked me in quickly. I would recommend them to anyone.

Mabasia

21 de oct. de 2016

Noble thoroughly explained the services required. The charges were reasonable and the services were performed quickly, efficiently, and professionally. I highly recommend this Prescott Honda.

dglisson726

19 de oct. de 2016

Don't try to sell me things I don't need. Our service writer Kriss is the best. Shes what keeps us returning with her great attitude.

Ted

17 de oct. de 2016

This was a non-pressured, friendly, professional service by Sales Consultant Errol Sebastien. I would highly recommend him and Prescott Honda to anyone wanting to buy a car or truck. I would even consider having them service my truck even though it's not a Honda. We had a previous purchase from them a few years ago which is why I went back to them. Great all around experience.

Roger S

15 de oct. de 2016

My wife and I moved to Prescott, AZ 4 years ago with two cars, one a 2009 Honda Accord, the other an Infiniti which my wife drove. Her car was getting tired, so we traded it in at Prescott Honda and she bought a new Honda Civic. The sales person, Charlie Higgins, was very patient and courteous to us and the transaction was a wonderful experience. The service department has serviced both cars since we've lived here and they've always been very courteous. It was time to replace my 2009 Honda Accord with a new car, so because of our great experience with Charlie and the wonderful way the dealership has treated us the past four years, it was obvious that we would call on Charlie to purchase our new car, a Honda Touring, which we are both thrilled with. Thank you Charlie for your professionalism and thank you Prescott Honda for your top rated service these past four years.

Rune Carlson

15 de oct. de 2016

We had an Auto Butler treatment on our paint and a software update. The job was done quickly. I was very satisfied.

Andrea Sexton

15 de oct. de 2016

Always excellent! You guys know how to do it right.

sammy123

15 de oct. de 2016

My wife and I moved to Prescott 4 years ago with two cars, one a 2009 Honda Accord, the other an Infiniti which my wife drove. Her car was getting tired, so we traded it in at Prescott Honda and she bought a new Honda Civic. The sales person, Charlie Higgins, was very patient and courteous to us and the transaction was a wonderful experience. The service department has serviced both cars since we've lived here and they've always been very courteous. It was time to replace my 2009 Honda Accord with a new car, so because of our great experience with Charlie and the wonderful way the dealership has treated us the past four years, it was obvious that we would call on Carlie to purchase our new car, a Honda Touring which we are both thrilled with. Thank you Charlie for professionalism and thank you Prescott Honda for your top rate service these past four years.

Linda Jones

13 de oct. de 2016

I took my Pilot in for routine maintenance. The work was done efficiently, and the waiting area had many pleasant amenities that made the wait pass quickly.

Grito

11 de oct. de 2016

I enjoyed my experience with this dealership. They were fair with pricing and extended a friendly and professional atmosphere.

Daniel Pierce

11 de oct. de 2016

I needed to buy a car fairly rapidly without a lot of negotiations. Justin Pettycrew - the Sales Consultant who helped me - was extremely professional, efficient, and courteous to me and my family. He has top-notch interpersonal skills. He made this process very easy and even enjoyable. Your dealership is very fortunate to have such an excellent sales consultant. Karen Cappadona - the Finance Manager - was also very professional, efficient, and enjoyable to deal with. Thank you all very much.

Jeff

10 de oct. de 2016

Ruth Johnson is professional, knowledgable and personable. Very smooth buying experience - step by step....

Jeffrey Whitlock

10 de oct. de 2016

The service at Prescott Honda is excellent. I would not think of going anywhere else to have my car serviced or to buy a new car.

James L. Hinton

9 de oct. de 2016

I called the Honda dealer because I had received a notice that my Honda had a part that was failing and needed to be replaced. I called and the service department provided a prompt appointment, completed the replacement, washed my car, noted a low air pressure reading and filled up my tire pressure, and even completed an addition task I requested on the spot. I was most appreciative.

PapaStein

7 de oct. de 2016

I like visiting there; be cause I have a 'secret-crush' on one of your Sales Staff.... So as long as I am able... AND 'she' is still there..... I'll be there at least twice a year..... (No kidding...!)

sissy

7 de oct. de 2016

Your servic department (in particular Chris) are the most helpful I have ever dealt with.. They always offer to give us courtesy rides, etc. And ypur lounge is very comfortable and clean.

HH

6 de oct. de 2016

Very professional, at no time did I feel that my time was being wasted. My experience was very positive and I would not hesitate to recommend Prescott Honda and Jim Deluca.

Gloria Snider

5 de oct. de 2016

Errol was GREAT SALEMAN HE ANSWERED ALL MY QUESTIONS AND DID NONTHING BUT HELP ME ALSO MIKE THE FLOOR MANAGER WAS GOOD TOO! Laura wrote up my lease and She was a very knowledgeable helper She sure knows her stuff!

Rosalie Pszenny

4 de oct. de 2016

it was a very pleasant experience buying my new car with Ruth Johnson at the Prescott Honda Dealership.

Sazis Mom

4 de oct. de 2016

The service department has been honest about my car's needs as well as informative answering all of my questions. Everyone is friendly and professional ensuring my confidence and satisfaction of a job well done. I love the added perk of my car being washed when I bring it in for an oil change. Not many places do that any more. Plus, Honda offered a coupon for my oil change.

Logan

3 de oct. de 2016

Very timely repair times. In and out in less than an hour! All of the staff was very friendly and very professional. Highly recommend!

george

3 de oct. de 2016

The attendant was very personable, knowledgeable, and professional. The mechanic dealt very well with some difficult issues regarding the condition of the vehicle.

Robert Hester

3 de oct. de 2016

I received excellent customer service when I brought my car in for service.

Analynn Russo

3 de oct. de 2016

Excellent and timely. Pleasant from the start. Friendly, clean waiting area. I will return for future service.

sandy.somsen

3 de oct. de 2016

Sales people were professional. My appointment was timely. Services were provided to me by way of their shuttle service for rides back and forth which was most helpful!

Vetteonr

1 de oct. de 2016

I had the airbag recall serviced on my 2003 Accord. About a month before I started getting recall notices, my airbag light came on. I figured this was part of the reason for the recall. I was told it had nothing to do with it. I questioned it, but they were persistent that it would be at an extra expense. Needless to say, I was disappointed. On the plus side, the shuttle service the dealer offered was very helpful in getting my wife and I to work on the day of the repair. Top notch.

yurcek

1 de oct. de 2016

I recently purchased a 2016 Pilot Touring AWD and had a very good experience with the professionalism that Ruth Johnson accorded me during the transaction. She also helped me fine tune all of the initial settings on the vehicle. I have used this dealership for 8 years to service my Acura MDX that I traded in.

Greg W Stokes

29 de sep. de 2016

We had a couple repair done on or Acura. Chrys made sure things were done right, and followed up with is along the wayGreat service, Chrys!

Erin

27 de sep. de 2016

Very helpful and quick service. I would come here again to get my vehicle serviced.

kp

26 de sep. de 2016

I did have to return to have them reset the % -- this has happened before.

Thom Traveler

26 de sep. de 2016

Philip was very pleasant and helpful. He made our experience most enjoyable. Will most assuredly recommend this dealership to our Honda owning friends in the Prescott and surrounding area.

turtle90

26 de sep. de 2016

Six month auto butler service was required. Also, had airbag replacement due. Requested vacuum service and that was completed also. All was completed in the estimated time specified.

Honda Pilot

25 de sep. de 2016

You truely give a small town attitude, kind, professional and knowledgeable experience. Ruth is an absolutely amazing sales woman from start to finish as well as Karen the Finance Manager. As of right now I would come back to Prescott Honda and also refer someone else there. Thank you so much,Connie Robinson

Don

22 de sep. de 2016

Got quick service on short notice. Service advisor, Chris, was helpful & knowledgeable. Courtesy car drop off & pickup very convenient. Done with review--filling in space here.

Dakotan in Arizona

21 de sep. de 2016

Best car buying experience I've ever had. Still a bit of the old school negotiating, but no pressure. All the folks I worked with were decent, friendly people with a sense of humor.

Debbie Allshouse

19 de sep. de 2016

Very satisfied with the knowledge and professionalism of the staff.

George Cassettari

19 de sep. de 2016

Chrys is the best.........Thank you for excellent service every time I have brought my car in for maintenance .............................

Amber

19 de sep. de 2016

Always great. Finished on time plus, careful explanation of work, and a personable driver to take us downtown.

Pat

15 de sep. de 2016

Oil Change and airbag recall performed without a hitch. Nice people to deal with.

Giants4ever

12 de sep. de 2016

Brought my 2014 CR-V in for "Check Engine Light". Once problem was identified, in this case a Rat building a nest, my service rep, Nobel explained what was the problem, told me what the resolution of the problem would be, the time it would take to complete the work, and options to help prevent issue from recurring. Once again, I received customer service and satisfaction beyond expectation. Special thanks once again are in order for Kelly Hill and her Service Department team, and in particular Nobel my service rep for the attention to detail and the suggested pro-active prevention tips.

Lisa Dennis

12 de sep. de 2016

We had a great experience with Justin Pettycrew. He was helpful and personable without being pushy. Karen, the finance person, was also really nice. And of course, we love our new Honda Odyssey.

Earl Knight

8 de sep. de 2016

Everyone was very pleasant and professional. We have used them for four years and have always been pleased.

Dr. Dale E. Taneyhill

7 de sep. de 2016

We looked for a Honda CR-V for a long time, and finally found the car we wanted at Prescott Honda. The deal was exactly as advertised, and Mike and the staff were very helpful. No hidden costs, no high pressure, our buying experience was made as easy as possible by the staff.

Erinn Gallagher

5 de sep. de 2016

Very quick and thorough. Nice waiting room for services

Marion A Freeman

5 de sep. de 2016

Chrys Harris Service Advisor. She did very good with the needs of the car. She is very good at her job.

Hydie Henson DiGiovanni

3 de sep. de 2016

Phillip was friendly, professional and courteous. Service was completed as expected. Thank you.

mariah

3 de sep. de 2016

My service visit was pleasant, quick and very efficiently handled by Mr. Noble Jones and it was fun seeing the sales staff again, although Charlie Higgins was off for the day, sorry I missed him. Thanks for a good car servicing experience.

Roger Kinter

1 de sep. de 2016

I trust Prescott Honda to take care of my investment- Always great

Old Accord Fan

1 de sep. de 2016

My nearly 3 hour wait was all good except when a salesman came into the area where several of us were reading or working and turned on the TV. I had to find a place to sit outside so I could think. When I finished my work and went back in, the TV was off, so I wasn't the only one annoyed by this unnecessary intrusion.

Oulton

31 de ago. de 2016

Had airbag recall. Took it the dealership to get replaced. They were very personable and helpful. Was ready within an hour.

Deborha Mekler

31 de ago. de 2016

Noble Jones was very helpful and friendly. I would ask for him again.

Doreen Gholam

31 de ago. de 2016

The courtesy of the staff, the cleanliness of the rest area and restrooms. And I must add, nice touch with the free snacks! Everyone was well trained to take care of the client. Kudos.

Harrison S

30 de ago. de 2016

Always a pleasant visit with you guys. Thank you for making an otherwise lame experience enjoyable with your positive and helpful demeanor.

CHRISTOPHER A BRIGGS

30 de ago. de 2016

Michael LeBlanc was fantastic. He was knowledgeable about the car we desired. He was upbeat and ready to help without being pushy. At no point during the process did we feel pressured to make the purchase. I felt like he was really there to help us make the best decision for us.

Kathy Keehan

29 de ago. de 2016

Great experience - this is my second used car purchase form Prescott Honda, and the staff is friendly, courteous, helpful and knowledgeable. I would definitely purpose there again and recommend!

Simon2000

27 de ago. de 2016

Chris in service was so knowledgeable and knew exactly what needed to be done. She really knows her job and gives outstanding customer service. I always take my car to the dealer for service because of the quick service

Ryan Prescott Valley

27 de ago. de 2016

Small town feel. Sales staff were helpful and not pushy. Finance was also free from scams, games, and gimmicks I have experienced with car dealers in the past. My wife is a CPA and runs the "deal numbers" which where accurate. We have had to walk way from dealers in the past due to the lies and numbers games they attempt to play. Prescott Honda also surprised me with their internet pricing being VERY close to the Costco negotiated price for a used car. Fair prices, helpful, no games, I am a happy customer.

Prescott valley honda

27 de ago. de 2016

We came in and the car was taken right away and we discoursed what needed to be done and how long it would take . After a hour they came and got us and we took our clean car home....

LM

26 de ago. de 2016

very speedy service and received ride home and back.

Content

26 de ago. de 2016

Sales person, Mr. Ashforth, was informative but not pushy. Easy to work with and very professional. Finance per was easy to work with and very professional.

Dan Furlow

25 de ago. de 2016

Professional, efficient, everything carefully and completely explained. No surprises.

John and Barbara Wade

25 de ago. de 2016

Could not rate repair since we really do not know if it works or not. Hard to tell about an airbag--hopefully never have to see if it works or not!!! Other than having sandwiches in the lobby I think for 2 hours it could not have been too much better! Thank you!

Julia Baker

25 de ago. de 2016

Got me in quick. Answered all my questions. Fixed my problem. Price was in my range. Staff was friendly and competent. Thank you. I will return for any further services I may need.

Dee Thompson

24 de ago. de 2016

I knew what I was looking for and the salesperson found it. Would go to them anytime and recommend them also. Thank you for the good service.

Jo Ann Burkholder

23 de ago. de 2016

Very friendly customer service. Car was repaired on a timely bases.

Jimmy from Prescott

22 de ago. de 2016

I was waiting for the recall part to come in and it was nice to get my annual stuff done and was informed that my battery was due to be replaced. Thanks guys and girls for the great service and I feel my Honda is at peak performance. Jim Fitzmaurice

bobcat

20 de ago. de 2016

I would say in my years of car/truck buying (over 200 cars and trucks) for work and personal this was by far the best. Everyone was a pleasure to work with. James made the paper work go smooth. It being pain in the back side most times. I would send anyone looking for a car new or used that I know to Prescott Honda.Thank you

JMH48

20 de ago. de 2016

listened to my concerns & kept cost down by only doing maintenance & repairs absolutely necessary;I used the free shuttle service for the first time & appreciated it; Also like the free car wash

Bobby Soxer

19 de ago. de 2016

Brought in CR-V for a fix on 3 recalls. In addition, the dealership fixed my rear, passenger door lock. It was the same problem as the recall on the driver's door lock, however that fix was not part of a recall.

Susan G

17 de ago. de 2016

Chrys Harris was wonderful! She was very professional, friendly and easy to talk to. She researched a number of different options for me to add a GPS and CD player to my Honda

Handyman Bob

17 de ago. de 2016

I placed an order for a new Ridgeline a month and a half ago. The truck arrived a little ahead of when projected. The sales and paperwork part of the deal couldn't have been better. Very happy with everything.

Kinhah

17 de ago. de 2016

Service advisor was courteous. Was greeted promptly. She walked me to cashier and explained charges and all work that was done. Minimum wait time to pay my bill.

David mcComb

15 de ago. de 2016

Courteous, well-informed salesmen able to make a deal most satisfying.

Marilyn Orcutt

15 de ago. de 2016

This was the first time I had been to Prescott Honda. Representative was pleasant and helpful. Service was completed in the time started it would be. This service was for a recall of air bags.

Dynamic duo

14 de ago. de 2016

For over 7 years we've stopped by Prescott Honda to say hello to Errol Sebastien. He always welcomed us seniors with warmth & gentleness with no pressure to buy or trade. He knew that when we came in last week we were ready to look at our options. He worked with us for several hours until he knew that we were at peace in making this very imporant decision. We're thrilled with our beautiful, comfortable 2016 CR-V Touring. Thank you so much.

Jonathan

13 de ago. de 2016

Prescott Honda is absolutely the best place I have bought a car. With 8 cars under my belt, only three of which were private party, I had previously had 4 bad experiences at 3 different dealerships. High pressure sales, salespeople who don't know the cars they sell, or trying to sell you a car you never wanted in the first place... Phoenix is full of dealerships that will make a dollar any possible way.Prescott Honda is the opposite of all that. I never once felt pressured by my salesman, the finance guy, or the wonderful docs lady. I inquired about a car I was interested in on a Thursday night on a whim. I heard from them the following day, informing me the car was still available. By Saturday we had worked out an ideal cost and started down the financing road. The banks were closed, so we waited until Monday for final approval. Because the two people I had talked to were out of the office part of the week, by Thursday, the deal was done, all I had to do was drive up to Prescott to sign and drive. I drove up Thursday night at around 4:30pm. By 6 I was there, by 6:20 I had test driven the car, and by 8 my last signature was signed. The buying experience at Prescott Honda was unparalleled. As I said before, they never told me I couldn't have the car I wanted, or tried to extort more money out of me after we had agreed on price. They had a product for sale, we discussed the price, and I paid it. Greg was an incredible salesman who is professional and personable. Eddie was probably the nicest sales manager I've ever encountered. The docs lady (I'm sorry, I don't remember her name) was the calmest and kindest. I would recommend Prescott Honda to family or friends without question. If you see a car on their website, go get it! The scenic drive alone would have been worth it, but the absolute impeccable car-buying experience was really the cherry on top. Prescott Honda is the only Honda dealer in Arizona worth any salt. Take the drive. You'll be glad you went for it.

Happy Customer!

11 de ago. de 2016

Everyone we dealt with was extremely knowledgeable and friendly. Went above and beyond what I would have expected at a car dealership. Was the best experience I have had when purchasing a new vehicle. Would highly recommend.

sandy girl

10 de ago. de 2016

It was a wonderful, stress free, experience buying a new car. from a local, friendly and professional dealership. Very happy about the service contract and extras applied during the August sales event. Thank you.

Terri

9 de ago. de 2016

Prescott Honda is superior from the receptionist, the service department to the shuttle driver. Always excellent timely service.I highly recommend Prescott Honda for your car or truck.

Craig

8 de ago. de 2016

We went to LOOK and went home with a certified used CRV after a great experience.

Julia Baker

8 de ago. de 2016

The three employees who worked with me were friendly, caring, and professional. I had an unusual financial situation and they went above and beyond to help. The vehicles I purchased are awesome and the staff was amazing. I will definitely recommend anyone I know who is looking to purchase a car, to come to your dealership first. Thank you Ruth, Michael, and Karen.

Barbara Sioussat

8 de ago. de 2016

I went to the dealership to have 2 Honda recall items replaced. The service desk told me 2 hrs, and it was exactly 2 hrs..

Biggrep

7 de ago. de 2016

Great no pressure sale, great financial depth assistance! Good value for trade in and received excellent vehicle as trade. Feel good about future service visits as need.

Jim and Diane Melton

6 de ago. de 2016

This was an excellent experience for our first time to your dealership.Thanks to Chrys for getting our repairs written up in a timely and pleasant manner.Thanks to Perry for driving us to our destination and picking us up when repairs were completed.We couldn't have had better service!!Also, thanks to Dianne, a very pleasant cashier.We came with a smile and left with a smile!!Thank you!J/D Melton

Ann M

5 de ago. de 2016

Went to have a roof rack installed and to get my air filters changed. Done quickly on a Saturday. Drove next door and noticed the gasket for the roof rack was loose and the fan was making a noise. Took it right back and they fixed it right away. They even washed my car!

D. Farrow

4 de ago. de 2016

Thank you for the ride home while my truck was being serviced

Pilot

4 de ago. de 2016

Always a good experience at Prescott Honda. I wouldn't trust my vehicles to anyone else. Consistent quality!!Thank you Kelly Hill!! Thank you for your service and trustworthiness!!

OB

1 de ago. de 2016

Great customer service from Noble. The oil/filter change was quick plus I received my car back super clean!

Thomas D Buckner

1 de ago. de 2016

Salesman was very helpful and knew his product very well

Lori 123

1 de ago. de 2016

My husband and I had been considering buying a new car but weren't sure which model would best suit our lifestyle. We loved the car we had but at 15 years old we knew it's time was limited. We asked to test drive a new Accord and were introduced to Ruth Johnson. Right from the start she was professional and considerate of our wishes. We really liked the car but not the color. She was able to find the color and model within 24 hours and we were able to negotiate the price without the pressure we were dreading. From the time we walked in until we drove away with our beautiful new car we were treated with respect by everyone we encountered. It was actually a fun and exciting experience which is not what we anticipated. Thanks to everyone at Prescott Honda for making this a good experience. Would sincerely recommend this dealership to anyone looking to purchase a vehicle.

dvdvllrrl

1 de ago. de 2016

My family and I were ready to go car shopping in Phoenix searching for a better deal than can usually be had in a small town. Before heading out we decided to check out a couple used cars at Prescott Honda, and boy are we glad we did!Steve Berg took care of us like we were his kids. Talk about professionalism and integrity, this man has it in spades. He was very honest and upfront about everything, He was responsive, knowledgeable, and super helpful. We came in with low expectations but left SUPER HAPPY in our new CRV.Thanks to Steve's patience and guidance, we were able to leave with way more than we expected. Steve and the rest of the staff at Prescott Honda have our highest recommendations. I will be telling all who will listen of our GREAT experience at Prescott Honda. Thanks Steve!

christine schimanski

27 de jul. de 2016

Service was great. Noble was greater. He was pleasant, and the service area was clean and neat. I liked that they offered water.

Wayne

26 de jul. de 2016

Sales and office staff bent over backwards to make this a very good buying experiance. Good car for a very good price. Will do business with them again.

Phil R.

22 de jul. de 2016

Noble in the service department did an outstanding job and exceeded all expectations.

ex-Subaru owner

21 de jul. de 2016

Michael LeBlanc, our salesperson, was very familiar with the dealership inventory. He was friendly, patient, and listened to our needs and concerns, delivering the right vehicle for us.

go big red

20 de jul. de 2016

The staff at Prescott Honda have always taken good care of me and my vehicles. From Kelly to Noble in service to Ruth in sales. Thanks again for your excellent and timely service.

Amber McDonald

19 de jul. de 2016

After another local mechanic told us our daughter's car was not worth fixing and we should junk it, Prescott Honda got us up and running. Very pleased with the honest and reliable service we always receive at Prescott Honda!

Meyers, Shaun

16 de jul. de 2016

Loved it. Michael Leblanc was nice, funny, and a great person all around. Showed us cars in our price range and worked with us. Very in formative about the cars.

Barb

14 de jul. de 2016

Justin was very patient and all involved very kind and just great! We were on kind of a bind time wise and all involved worked hard and late into the evening to accommodate us.

scottb211

14 de jul. de 2016

They are always friendly and helpful when I have questions. They always let me know where I'm at in the oil change process, and let me know what items may be coming up in the future. Highly recommended!

dave66

13 de jul. de 2016

Truly a five star rating.Chrys was great and very helpful to us . We expected a much older car for aloaner,but had a 2015 in place of our 2010CRV

Rtcound

12 de jul. de 2016

Our salesman Charlie was super helpful, friendly and very accommodating. Laura in finance was super friendly and very effiecient. We had a pleasant experience at Prescott Honda with our new car purchase.

David Scott

10 de jul. de 2016

Very pleasant experience. Our sales person was not pushy and that was refreshing from previous experiences at different dealers..

Giselle

6 de jul. de 2016

i liked That they gave me a rent a Car while my car was getting repaired.

Jack &MK

4 de jul. de 2016

The last new car my wife and I bought was a 2007 Honda Odyssey . We traded that car for the used 2013 CR-V that you provided for us. The entire purchasing experience was wonderful, from the chance meeting of Greg who was going out as we were coming in. He handled everything very professionally.The whole staff at Prescott Honda went out of its way to make us feel good, that means Mike and the several Eds that you have there too. Then you complete the process with Laura, the best financial person I have ever met. Thanks to you all and know that we will be your best supporters in Sedona.Jack & Mary Kay

Joyce Kenney

29 de jun. de 2016

Every one always shows excellent customer service. Service was done in a timely manner and I was shown a check list of what they found out about my car.

JennyBristol

29 de jun. de 2016

I would go back to Prescott Honda for every car I owned if it were possible. They are always very clear about what needs to be done and on what schedule, and are just really fantastic people and service people.

Vic

26 de jun. de 2016

A Pleasant experience. Everyone was very helpful a extremely knowledgeable.

Aileen Casillas

26 de jun. de 2016

My salesman, Greg Ashforth, was completely professional and personable. He treated me with such respect during the entire process. I felt listened to and taken care of. Everyone involved during my sales experience was top notch! Thank you!

Chrissy

25 de jun. de 2016

My first time visiting this dealer for an oil change. I was pleased with the customer service and the Service Advisor who processed the paperwork for my car service. I was impressed that this Honda dealership has a very comfortable waiting area for its customers. Look forward to a continued relationship with this Honda dealership for my future car repairs/service.

JonSEAZ

23 de jun. de 2016

Fair price. No high pressure. Friendly and helpful staff. James Deluca is an extremely knowledgeable and thorough sales representative who answered our questions, explained in depth what we needed to know about operating the car, and quickly followed up by phone to answer an E-mail question we had after we brought the car home. Laura Zimbal, the finance manager, processed the contract and title transfer and she also was very knowledgeable, efficient, and pleasant. In summary: fair price, no high pressure or sales gimmicks, responsive, knowledgeable staff, friendly atmosphere.

jessie123

21 de jun. de 2016

Nino Zepeda was my wonderful service adviser. I did not have an appointment, but still was helped right away. Everyone was great! Very kind and helpful.

Janet Dillon

18 de jun. de 2016

I've always had great service from Honda. I've been a Honda Customer since 1985 starting in Virginia.

Beks_Creations

17 de jun. de 2016

My appointment was set and I arrived first thing Monday morning, only to realize we were a week early. Chrystie fit us in anyway! The team was super friendly and accommodating. Michael in parts helped me with my stripped out key fob, changing my battery for me while we waited. An hour later, and a clean car waiting, we were on our way. Excellent service.

Giants4ever

13 de jun. de 2016

The Service Department personnel provide technical service head and shoulders above their competition. Customer service and professionalism is top notch and second to none. Outstanding as usual. Kelly Hill and her team of service representatives treat their customers like family, with the utmost courtesy and friendliness one expects as a new or returning customer. Keep up the pride and professionalism, I recommend Prescott Honda with the strongest endorsement possible.

prescottmark

13 de jun. de 2016

Noble Jones was my Service Advisor and he made sure my Odyssey received the services it needed. When I asked about some other services Noble said my vehicle didn't need those services yet. I appreciate service reps who don't try to sell me services I don't need. Noble also gave me a coupon some else wasn't able to use. Thank You!

scott

10 de jun. de 2016

prompt and courteous and provided me with what I needed. No pressure to do extra work

Robin

10 de jun. de 2016

I love Prescott Honda! I will never take my Honda anywhere else!

Barbara Artmenko

9 de jun. de 2016

Noble and the rest of the staff are always friendly and helpful.

gpause

8 de jun. de 2016

I had an appointment for 7:30am to do a standard A1 service. Check In was smooth and during the service found engine and cabin air filters were very dirty. They added servicing the filters and I was out the door in 2 hours. Nino was my primary contact and although busy, processed my paperwork quickly checking in and checking out.

Nascar Bob

6 de jun. de 2016

From my initial contact w/my sales rep Ruth Johnson I was very impressed with her knowledge of her products--she actually knew a lot about the specific vehicle we were interested in . She kept in contact w/us about when a specific vehicle came in and worked w/us in putting the deal together. I would definitely recommend her and Prescott Honda when U want to purchase a Honda . She was very professional friendly and totally knowledgeable about her product line and yet definitely NOT pushy or over the line in terms of trying to put on the hard sales pitch.

dianegrace

6 de jun. de 2016

Thank you to Ruth Johnson and the staff at Prescott Honda for making our buying experience an excellent one. Ruth was very knowledgeable, personable and a pleasure to work with. She even encouraged me to drive the Honda Pilot to our house so I could see how it performed on a dirt road, and what the color would look like with dust all over it. In the past we had a poor experience when we attempted to purchase a vehicle from this very dealership, but we felt like they went out of their way to correct any past mistakes. We would highly recommend to anyone in the Prescott area to purchase a vehicle from Prescott Honda. We felt like we received a better deal at Prescott Honda then we may have received at any of the dealerships in the Phoenix area. Thank you again to Ruth Johnson, Laura, and Allen the manager for making our buying experience an exceptional one.

Happy customer

5 de jun. de 2016

Everyone we worked with helped to get us the best deal for our purchase, and Justin Pettycrew really took his time with us, in helping us decide which vehicle would be best to fit our family's needs. Laura in finance was very helpful, and Eddie helped us get a payment that would fit our budget. We love our new Honda and feel very safe in it. Thank you Prescott Honda!

cathyelizabeth28

4 de jun. de 2016

Thank you for helping make car buying little easier. Thank You. Laura did a great job making us feelat ease. She explained everything very clearly.

Relieved in AJ

31 de may. de 2016

I came to Honda on the recommendation of my sister because Aamco had quoted me some really whacked out diagnosis. I explained the situation to Chris on Saturday 5/30 and was quite please when I was quoted $345, not the $375 that Aamco wanted just to diagnose and then it could be anywhere from $1500 to $2500. My car was ready in less than 3 hours. I will recommend Prescott Honda to anyone looking for honest, great customer service that seems to be disappearing in our world. Thank you!!

Henderson

31 de may. de 2016

We came in for an oil change and everyone was super friendly and it was an excellent experience. Thank you Prescott Honda!

BZB225

28 de may. de 2016

While waiting for a report on my 2008 SUV, Moses Onciu greeted me and showed me features of a new HRV which were much better suited to my needs than the SUV. He listened to my list of needs, including a smaller vehicle with good ground clearance and a backup camera, cloth upholstery, blue or green color, seat belts that held me in without crossing my neck, 4 doors in a list of about 20 features. We took a test drive and he showed me everything! He made sure all my questions were answered then showed me features I needed to know but was unaware of. He was the most patient and thorough salesman I have ever experienced in about 17 automobile purchases! He told me to call if I had more questions, which I did the next day. My 2008 experience was so miserable I did not intend to purchase another Honda but Moses turned everything around! The car was purchased with a CostCo connection.

Desi Zurcher

27 de may. de 2016

The team at Prescott Honda is outstanding- friendly, knowledgeable, and they don't try to sucker you in to unnecessary service. They go above and beyond to help their customer. We've purchased two vehicles from this dealership (one Honda, one non-Honda, both of which get serviced at this dealership), and will work hard to keep our business here well into the future.

Suzanne Selleck

26 de may. de 2016

Prescott Honda is a fabulous place to purchase a vehicle! I let them know what I was looking for and they went above and beyond to help! Michael is very informative and friendly, and in no time at all put me in the right car. Very friendly and courteous! Thanks for making a difference in the vehicle purchasing process. I would highly recommend this dealership to everyone!

Amber85

26 de may. de 2016

Always great. Knowledgeable and pleasant the Prescott Honda staff is the best. Even provided a driver for my business meeting downtown. Can't be beat.

Sharon Jackson

24 de may. de 2016

I went in to get information only and drove out in a low mileage, top of the line, previously owned by 1 owner, great car. I am a single, retired female with trepidation about buying a car. Mike made everything crystal clear and offered me options that I could afford. I never expected to drive a new car home but much to my surprise, the car was detailed and ready to drive in an hour. I will return again and again to this dealership. By the way, my car that I traded in was a 2000 Honda CR-V with 222,131 miles on it and it was still running like a top. They are reliable and economical and made in the USA. I couldn't have asked for a better experience.

Patti

23 de may. de 2016

Noble took my car right in and told me it would be 1 1/2 hours. My car was done in an hour which was a nice surprise. He went off my bill item by item, and also reviewed what my next check-up would entail and what potential expense would be. Waiting room is always clean. My car was washed which is just a nice touch. I always go to the Honda dealership because I am treated with respect and all my questions are honestly and completely answered.

My honda2016

23 de may. de 2016

I was very happy with the service. I love that my car gets washed after a service appt. my last two vehicle were Toyota and they didn't wash my truck unless I requested it and they only did it during the week not on Saturdays.. Very pleased with the service.

Sandy Cordova

22 de may. de 2016

Nino Zepeda explained clearly the repair needed and how the cost was determined. He was respectful and answered my question. The repair was done quickly.

Nancy

17 de may. de 2016

Unexpected cost related to rear breaks. Work done promptly.

Carolscivic

16 de may. de 2016

Very satisfied! Service rep was very knowledgeable and friendly. The wait wasn't bad either. Would recommend this dealership in the future. Love my Honda Civic.

Happy owner

15 de may. de 2016

Best new car buying experience I have every had. Ruth Johnson did an amazing job and is a real asset to your organization. A woman buyer works so much better with a woman salesperson.

Marcia Sovey

13 de may. de 2016

I received phenomenal service at the Prescott Honda dealership in Prescott Arizona. The sales consultant, Michael LeBlanc, was pleasant, knowledgeable, courteous and made the whole process enjoyable. He answered a multitude of questions with patience and gave me the feeling I was truly important and had his undivided attention, always taking into account what I wanted/needed for my personal needs in a car. The finance manager, Laura Zimbal, was equally pleasant, knowledgeable and courteous. She made the financial end of purchasing my new car very easy and had a way of putting me at my ease also. I have never had such a positive and rewarding experience when purchasing a car and will recount my experience to friends and family. I will definitely recommend this dealer to everyone I know.

Rascalcat

13 de may. de 2016

I love this Honda service center, as the people that work there are very friendly and courteous. My last service was finished faster than predicted as well, so less wait time. I highly recommend them.

Chris

12 de may. de 2016

Chrys Harris was a most pleasant young lady to work with. As with Noble (who assisted me last time), she was prompt, informative and accommodating. It is folks like these that give confidence in the service that you are being provided. They followup in a timely fashion. Honda (and in particular Prescott Valley Honda) knows how to do customer service right!

Pilot

8 de may. de 2016

Service provided as described by Service Associate.I am disappointed, not in the service provided, but in the product. This is the second recall on a 2016 Pilot within the first six months of ownership. Also was was notified via my factory installedGarmin GPS that the mapping system was already over a year old and needs to be updated.

honda bls

6 de may. de 2016

good communication by Chrys Harris. car ready earlier than expected. everything explained. Waiting room clean and neat, water, hot tea, snack were all good, and I appreciate this. the bathroom was clean.

Bob

6 de may. de 2016

Wish everything else went that easy. Very organized and professional. Handled everything we needed done and answered all my questions about the airbag recall. That's it.

Rich Finston

5 de may. de 2016

Great experience as always. Noble was as efficient as ever.

Ken Froessel

5 de may. de 2016

It is always a pleasure to work with Nino Zepeda. He is courteous and explains what and why service is needed in a thorough and clear way. I love the facility and feel that Prescott Honda has customer service as a priority.

Keitan

5 de may. de 2016

Let me start by saying that I hate car dealerships. I've walked away from many deals at the last minute when the sales manager pulled something out of their hat to mess up what was agreed upon. With many decades of experience buying many cars - used and new - I've seen the dealership experience progress down a dark and non-consumer-friendly, shark-infested path. Lately I end up doing private party transactions, taking on mechanical risk instead of walking through the doors of a dealership. This all changed for me on May 3rd when I contacted Prescott Honda for a newly traded-in used truck I wanted to see.From the initial call to the final transaction, I was amazed at the professionalism and consumer-oriented approach. Steve greeted me and let me lead the transaction. I never even met the sales manager! They give their capable sales staff the tools to complete the transaction. At Prescott Honda, everyone I met, from sales (Steve), to finance (Karen) to service writer (Noble) were real people with customer service at the forefront of their approach. They all listened to my needs and answered my questions. Simply amazing.The reason that this dealership is so great can only be due to the ownership and management. Thank you so much for a great transaction! I encourage other dealerships to take note of how Prescott Honda runs a business. I think the auto industry would improve greatly if other dealerships were like this one. In the meantime, I plan to send anyone I know in the market for a vehicle to Prescott Honda first before anywhere else.My score: 5 out of 5 stars!

Honda

5 de may. de 2016

The service department was extremely helpful in resolving this recall matter. I would recommend Prescott Honda to any Honda owner. I have used service and past and they continue to be very helpful and informative.

1937Richard

4 de may. de 2016

Noble Jones provided me friendly and efficient service.I appreciated how he took the time to show the service and charge for each.--and gave me a heads up about my future service needs.

Willy

2 de may. de 2016

It was a good experience I liked how they showed you all the figures right in front of you didn't try to hide anything , The salesman was great I love how he did not pressure me . Also the finance manager is very excellent great how she showed all the figures right in front of you also Mike pitts sales manager was also available for a questions we had it was always straightforward with us through the whole process

Robert Ferguson

30 de abr. de 2016

No pressure to buy (lease). Helpful and informative on the decision I made which I was not completely certain about when I arrived. All staff friendly & helpful. Salesman was knowledgeable and accommodating. Very pleased with trade in value, and payment plan I chose - with the help and assistance of sales and finance.

Harvey

30 de abr. de 2016

I found the appointment I thought was set for my Van actually was not set as per phone call. However, my van was taken in, worked on, washed, and returned in the three hours allotted for this particular type of repair. I appreciate and applaud the service I received.

Geoshi

29 de abr. de 2016

Very friendly dealership eazy to deal with Buying a car without any pressure made us feel like buying a car from a friend Got a good deal on our trade in and drove very happy back home to Yuma AzThank you Prescott Honda

Kara Peterson

28 de abr. de 2016

Errol is the best, that is the only reason we go there! He is attentive, listens to our needs, and does his best to put us in a car that is perfect for us at a great price!***Note, I am truly upset with Acura due to their not handling the situation well with my RDX. (airbag). I needed help. They are not returning my call, I have been waiting 4 weeks. I only bought another Honda because of Errol, otherwise I would have steered clear.

carjockey

28 de abr. de 2016

Needed a new starter after a 169,000 miles. They had the starter in stock and the the service done in the time frame promised, nice people

Suzanne

27 de abr. de 2016

I have found this dealership to be friendly and honest with me on every occasion. The last time I visited, the technician found a leak in my tire that I did not know about. Because the tires were still under warranty, it was replaced free of charge to me. I was very grateful for the diligence of the technician.

Jim H

24 de abr. de 2016

I made a reservation online but it did not show up on the service manager's (Noble Jones) computer. When I arrived at my appointment time (7:30 am), I was the only customer in the service area, but the routine service (oil change and tire rotation) took over an hour to complete. I assume the long wait was due to my not being on the service schedule. My car was then brought out before a necessary repair was completed (a screw was found in a tire), which required an additional hour long wait while the car was re-queued.I should add that Noble gave me a discount on the service provided due to the long wait, which I appreciated.

Campfam

23 de abr. de 2016

Thank you for providing me with the best costumer service and handling my car needs so efficiently. I appreciate the promptness in providing transportation when needed to and from the dealership.

dan

21 de abr. de 2016

Prescott Honda was amazing! I was not looking forward to purchasing a new car, but by the time I was done, I felt like I was part of their family. Steve my salesman, listen to my needs and he never once pressured me to make a decision! He made the entire process fun and enjoyable. All the management were respectful and I am completely satisfied with my purchase. I highly recommended Prescott Honda and Steve Berg sales.

Sherry Hopkins

18 de abr. de 2016

I have never been so happy with the quality of service as that which we get at Prescott Honda. It keeps me coming back and permits me to drive with assurance that my car is in top shape.

Pat

16 de abr. de 2016

I have taken my car to Prescott Honda for the past 8 years. They have always treated me right. They are ready for me when I arrive and finish when they say they will. If there is an additional problem they call for approval to proceed. They thoroughly explain what needs to be done and why. The employees are all friendly, professional and respectful.

Elizabeth

16 de abr. de 2016

As usual, great service at Prescott Honda which is the main reason I buy Hondas - their service department Noble has helped me since 1999 and is always so helpful.

AHun

12 de abr. de 2016

Always attentive and thorough! Dropped my car off a little early for a recall update and was done within the amount of time of hour!

james

11 de abr. de 2016

every thing went a long fine and all of the help are very frindley .and chris is all ways looking after me seeing that i dont pass out agan.

Mike B

7 de abr. de 2016

Had an appointment and they were ready for my car immediately. Waiting area was clean and quiet with good snacks and coffee. Thanks!

Rick

7 de abr. de 2016

Couldn't be happier with Prescott Honda and their people. Nino was excellent in trying to work with my ever-changing schedule and getting this job done. The price of installation was also very good. I forget the fellow's name in "Parts" but he was great too. Got the armrest ordered and it was in the very next day.I have definitely recommended this dealership to my friends. Good old-fashioned help and attention to personal details.

VpMel

28 de mar. de 2016

We visited Prescott Honda looking for an affordable lease on a new CRV, THE Salesman explain their deal/lease. The salesman followed up with me as I needed approval from my company who is reimbursing me. I told him we would be there to close the deal if the lease was the same as explained.the deal was so we leased the new CRV that day.A Dealer who delivers what they say!

Mel Hamilton

27 de mar. de 2016

Satisfied with the service and washing of the vehicle was a great extra!

Rosalyn & Arnold

27 de mar. de 2016

This is the BEST dealership and fair with price service and adjustments we have ever dealt with in our 70+ years of being around cars and dealers.

suzyd

27 de mar. de 2016

Dropped car off early and was ready by my appointment time. Battery tested bad so was replaced under warranty. Auto Butler looked good. No problems

Jht

26 de mar. de 2016

In on short notice, traveling and warning light came on. Just needed an oil change. Told about an hour after getting in and we were back on the road in said hour. Great job.

Kmann

23 de mar. de 2016

I've had 4 Hondas and now own an Acura. Prescott Honda has serviced them all. They're always professional, courteous , and my vehicles are ready at the time promised. Love Kelly and her team.

Steven hall

22 de mar. de 2016

Amazing team I had a great experience the team was helpful and great

Kevin

20 de mar. de 2016

everything we have done has been seamless and would recommend this dealership for your buying or repair experience

Pat

19 de mar. de 2016

I have been trusting the Honda dealership to take care of my Accord since 2003 -- first in West Chester, PA, then in Traverse City, MI, and now in Prescott AZ. I have always felt secure that my needs were being taken care of and the mechanics took at "heads up" attitude to spotting problems before I took one on my lengthy road trips.

jimnor

17 de mar. de 2016

I have owned a lot of cars in my life and until I started purchasing Honda's I never returned to the dealer for service unless it was a warranty problem. I never even think of going anywhere else now. This dealership has an outstanding service department, starting with Kelly and all the service writers, they all go above and beyond in helping you and always go over every procedure that needs to be done in detail. I have never been disappointed in any way with this service department. Jim Edmonds

Joyce Rodgers

14 de mar. de 2016

I am a retired single female and I felt totally comfortable with the deal I got. It was no nonsense when it came to the buy and Michael's knowledge of the car was amazing to me. It is obvious he loves his job and that allowed me to have the confidence to seal the deal on my own with only two visits. Everyone told me I would have to go to Phoenix to get the best deal and that was no true. I am so happy to have had the opportunity to work with Michael. Everyone I dealt with including Eddie and Laura was a pleasure, Thank you Prescott Honda. I have only had my car two days and couldn't be happier.

DaveArmstrong

11 de mar. de 2016

I was very satisfied with the service received and the price for a recent oil change and brake lamp repair at Prescott Honda. Thanks for the good service.

Hdsavage25

10 de mar. de 2016

I gave this dealership a 5 because of all parties involved in my sale, from the salesman to the general manager himself giving me the utmost respect and making sure that my car buying experience was phenomenal. They all went above and beyond what they normally had to do to make sure that I was happy, and that I left with the car I wanted. I told them the monthly payment I wanted, and they came back with that payment with no hidden jargon to try and take my money. Would highly recommend to anyone else looking for great service and quality.

Jim Silveira

9 de mar. de 2016

Awesome dealership!! Great people and atmosphere!! Only place have ever bought a vehicle that it was enjoyable. Second at this dealership. I am 70 years old and have bought many many vehicles. Model dealership!

Janice Clawson

9 de mar. de 2016

Happy my car is fixed.Recall on door locks, was used to help fix a broken door lock.At first I was told recall had expired.

george templeton

8 de mar. de 2016

great experience! Ruth Johnson was a wonderful person to deal with.

furryb

6 de mar. de 2016

It was very easy and I'm totally happy with the new car. I came in to service my Honda but was not happy with the car so I went looking for a new one. Steve helped me a lot. I really want to thank him.

alaffaye

2 de mar. de 2016

As an out of state buyer Prescott Honda made the buying experience very easy and a breeze. Excellent service for each and every person we worked with. Pricing was better than any other dealership and there was zero up sell\cross sell. The price I was quoted was the price i paid, no hidden costs. I will recommend Prescott Honda on anyone in the market for a new or used car. Great experience start to finish.

Traveler

2 de mar. de 2016

My experience was very positive. I was treated in a courteous prompt manner. Noble answered all my questions, listened to what I requested regarding service on our CR-V and was extremely helpful in being sure that I was getting full service needed under required maintenance. We are from WI visiting the area and I am not a regular customer which made no difference to Noble. I will definitely use your service next year when we return to AZ.

Carolyn Fraser

1 de mar. de 2016

The time it took to do my recall was minimal. I was surprised and pleased that my car was washed.

Prescott Honda Lover

1 de mar. de 2016

Very professional and helpful. This is our second purchase from Prescott Honda. We can't say enoughgood things about our experiences. On a scale of 1 to 10 - Mike, Steve and Jared each are a "15". We would not go anywhere else!

J. Jones

29 de feb. de 2016

I'm always happy with the service I receive. I was especially impressed with Chrys. she is very professional and very customer service oriented. I came back to have my clock reset after having a new battery installed and she got right on it. Thank you. J Jones

happyowner

28 de feb. de 2016

In the past we have dealt with car salesman who were very dishonest in their dealings and tried to take advantage of the customer and did not know much about the cars they were trying to sell. We found Honda to be just the opposite. Ruth was very professional and knowledgable and was a joy to work with. They gave us fair value for our trade in. They pointed out a small dent that occured during transit that we had not noticed and scheduled it for a paintless dent repair which completely corrected the problem. All in all a very good experience.

Cathie

28 de feb. de 2016

The purchase of a 2010 Honda Element was extremely pleasant. Mr. Fister and Mr. Dragon made everything easy and I love the car. Had a great drive home.

Anon

27 de feb. de 2016

I've always had great service at Prescott Honda -- from the buying experience to all of the service I have received.

miller, jack1234

27 de feb. de 2016

The service center was very efficient in checking me in and out. The price for the brake job was better than a private shop in the area

Brooke Wolterstorff

26 de feb. de 2016

Service is friendly, honest, quick, informative. I am kept informed of what is going on and how long it will take to perform the service. I really appreciate the honesty as to what is going on with my car and what it needs. I really appreciate the car being washed before they return it to me. That's a "big city" perk and I love it.

elena

25 de feb. de 2016

I had an urgent medical emergency while I was there at Honda, waiting for completion of the servicing of my car. Nemo (don't know if I'm spelling it correctly), my service person, was very professional - in handing the service of my car; flexible in the changes of priorities we had to make; and also in his kindness of driving me the nearest food store for protein (needed for a diabetic episode I was having); then quickly organized things to drive me one hour back to Cottonwood, given I wasn't in good enough condition to drive my car. He handled everything so smoothly, and was exceptionally calm, kind and helpful during the whole ordeal. I was very impressed.

EricG

25 de feb. de 2016

I've never been to a dealership where everyone is so upbeat and happy, it made for a fantastic buying experience and I would definitely consider coming back for my next purchase.

Rockmissjess

25 de feb. de 2016

After a horrid experience for the last few weeks at Tim's trying to buy a car.. On a whim we decided to go across the street to the Honda dealer ship where we met Carolyn and Blake and all I can say is just wow.. They work as a TEAM!! Best communication I've seen we bought a Hyundai sonata and was in and out in 2 hours and 15 min. Super easy buying process.. Treated me and my husband and our three kids that were there like family. The Honda dealership has great vibes and the best people they turned our horrible first time buying experience into a amazing one!!! All I can say is we won't be going anywhere else in the future.. We were so incredibly happy.

Heather Van Name

23 de feb. de 2016

Excellent service. Courteous and prompt assistance. Cleaned my car, which I think is a service that should always be provided. The waiting area was very comfortable

Vondal Sandum

18 de feb. de 2016

I really enjoy working with Chrys. She is always friendly and helpful.

Marty Boyce

16 de feb. de 2016

The service and experience was excellent. Thanks Kelly!!

Mark

16 de feb. de 2016

Quick service, I was out in less than an hour.Showroom was clean and well lit and the staff was very friendly.

Sandy Safarik

13 de feb. de 2016

The whole experience was pleasant. I wanted a certain car and they went to work and found it for me. The salesman was not pushy and the finance person was so easy to work with! I am a happy customer!

Kara Peterson

9 de feb. de 2016

The people went above and beyond and even helped me fill the tires on my other car when I came in after hours. Fabulous service.

ymu

9 de feb. de 2016

Employees are always pleasant and helpful. Service is good and it is always easy to get appointments to fit my schedule. I like the email updates and service coupons we receive.

Jochaffeur

9 de feb. de 2016

Just had to reset but it cost the dealership a free car rental for two days I felt bad that a simple fix felt like a scary situation!

HONDAFAN 1

4 de feb. de 2016

EDDIE ARMENTO AND GREG ASHBURG WORKED HARD TO FIND THE VEHICLE I WANTED TO PURCHASE. I'M COMPLETELY SATISFIED WITH ALL THE SERVICE PROVIDED ME.

Sandra Griffin

2 de feb. de 2016

Every time I take my Honda in for service I am treated well. It is a very good service staff and they work well with each other .

Georgia

31 de ene. de 2016

Even though shortstaffed, I was still given great customer service. Had the good fortune of getting a loaner, so was not even inconvenienced with my car in the shop overnight.

Shaynee111

25 de ene. de 2016

Best buying experience has been with Prescott Honda. Thank you!I came in for a major service on the 2014 CRV, but ended up switching to a lease of the 2016 HRV. No pressure and very enjoyable process.

leepsnco

25 de ene. de 2016

Fast and very courteous service and I did not have an appointment. Representative was knowledgeable and very friendly in helping me out with my need for a new battery.

hot rod joe

25 de ene. de 2016

it was a very enjoyable. great people to work with and went out of there way to help us. they even washed the car for free after the service. will keep going back.

Acura RDX

23 de ene. de 2016

Very responsive to needs, quick service. First time service for Acura RDX in this area - went to Prescott Honda since no Acura dealer in area, but was very pleased with service.

Gordon S

23 de ene. de 2016

Always a great experience! Nobel is simply the best. What an asset to your company. He, and your service staff, keep my 2014 Accord new! Thanks!

TriciaGBeyer

23 de ene. de 2016

Noble and the whole crew at Prescott do an outstanding job taking care of customers. I've never been dissatisfied or concerned about my vehicle after it has been served by Prescott Honda. Thank you!

dglisson726

20 de ene. de 2016

Not a fan of the lying and rude treatment in Phoenix area Honda dealers. Like the laid back, honest treatment my wife and I got in Prescott.

Paige

20 de ene. de 2016

I am extremely pleased with the sales and accounting service I received from Prescott Honda. All the staff were efficient, kind, and professional. Thank you!

willied

15 de ene. de 2016

Service was quick and efficient. Service personnel (Nino Zepeda) was helpful and friendly. Service was completed in the time frame as promised. I was very pleased with the visit and will return to Prescott Honda for future service needs.

Nancy McAvoy

7 de ene. de 2016

Chrys is dynamite- maintenance facilities are spanking clean - work was completed pronto

Joachim G Clabes

6 de ene. de 2016

Good service but missed car wash as part of the customer benefits as I am used to form my dealer in Austin, TX

go big red

6 de ene. de 2016

Very friendly people and timely service. Even though my driver's window regulator was broken by tech, they fixed it without any hassle. Very pleased with how they handled situation,

Chris

4 de ene. de 2016

My husband & I met with sales person, Steve with the intention of leasing a 2015 Honda FIT. To our delight, we ended up with a 2015 Honda CRV. Steve is one of the best sales people we have worked with. He listened, was efficient and was right on with meeting our needs. We feel that we got an excellent lease deal and were very satisfied.Karen in accounting was very pleasant, efficient and got us on our way in no time! No stress, no hassel. Overall, an extremely satisfying experience.

Bonnie St. Laurent

2 de ene. de 2016

Good Service by good people. Service agent and cashier who helped me were great. Very friendly and helpful. Coffee, tea, water and snacks are appreciated.

Stan

2 de ene. de 2016

Service was excellent We were there for only 20 minutesThe waiting room was comfortable and beverages were available Unfortunately it was too cold for the complimentary car wash

Gerald

1 de ene. de 2016

Took my Fit in for an oil change without an appointment. It was done in a timely fashioned on and I was completely satisfied

Erin Pillsbury

1 de ene. de 2016

We purchased a 2013 Crosstour and had a pleasant buying experience. Sales and finance were both professional and courteous. It was well worth the drive from Gilbert!

DanielNKira

27 de dic. de 2015

My wife and I had a Mitsubishi Eclipse that decided it wanted to stop functioning Friday night after I got off work from a very bad work week. I felt like crying... So the very next morning we looked into renting a car for a few months. $35. BUCKS A DAY!!! (Brain hurts more) I'm not made of money so we decided to try and get another used car... Prescott Honda was the closest place to start our desperate search for a cheap used car and We honestly weren't expecting anything........We are both very pleased to say that not only did we get an affordable BRAND NEW 2015 Honda Civic EX with only 24 miles on the Odometer! Our first ever NEW CAR!!! We had a truly awesome Sales Lady that was all things (Friendly, positive, helpful and understanding) the entire time I continued to believe that nothing fruitful was going to become of the visit. I was so very wrong :)Way to go Ruth!!!PS. I believe a new years promotion is in order.Daniel & Kira S.

Jayne vale

26 de dic. de 2015

Service was done on time. It was completed completely.

Ellen & Michael Searles

25 de dic. de 2015

Car buying is never a very pleasant experience, in our opinion. Having said that, this experience was made as pleasant as possible primarily because of our sales person, Ruth Johnson. We can't say enough good things about her. She is professional, knowledgeable, helpful, and a lot of fun to boot. I would like to have her as a personal friend, that's how enjoyable she made the whole process.

Mike Schuster

24 de dic. de 2015

Great people , in and out, great prices...but wanted a brochure on Honda trks told to go on internet, I'm old and don't like looking for things on internet, so looking at ford and gm trks..across street from your Honda dealer but my wife loves her crv...

Jill K.

22 de dic. de 2015

I always enjoy seeing Noble's friendly face when I walk in. If there is an issue with the car, he listens well to make sure he can properly relay the problem to the mechanics. He was there when I purchased my other Honda in 2001, and is there now. I appreciate him!

CRV guy

21 de dic. de 2015

Came in for a normal oil change and tire rotation. The expected time to perform this service was earlier than projected and that was great. The only concern I would have is the service department phone line never seems to get answered, I have always gotten voice mail and it takes a long time ( many hours later) for them to get back with me to set up the appointment.

Cassandradee

21 de dic. de 2015

Our civic got wrecked and was towed to this dealer, where we purchased it. The boss lady in the service department, Lisa, was so helpful and accommodating with our insurance company trying to get this resolved and fixed. The insurance company wouldn't agree to Hondas terms and had it towed somewhere else to get it fixed. Lisa was so nice about and even said the place where it was taken was a good reputable place! She was very helpful. Then we went to pick it and had to drive it directly over to Honda to have the tire sensors calibrated, and Chrys in the service department was so nice and helpful! She taught my 17 yr old son how to be able to do it himself. Overall, I am so glad we drove from Sedona to Prescott to purchase the car in the first place and I don't mind driving it that far in the future....the service is worth it!

Tomvic

19 de dic. de 2015

A great experience, as always. It's like visiting family. Everybody aims to please and does their best to make us satisfied. The snack bar is always a pleasant experience and rarely found at dealerships.

Linda Wheeler

14 de dic. de 2015

Nino was courteous, and took care of the maintenance for my Honda CRV in good time.

D.jeans

14 de dic. de 2015

They are always great wouldn't go anywhere else tks

Jerry Bengtson

14 de dic. de 2015

I have purchased and serviced all of my Honda automobiles at Prescott Honda for the past 11 years and they are a great team wot work with. Great customer service. and great technical knowhow.

susanharris

14 de dic. de 2015

I appreciate what this Service center does for me. Quick & Polite! I will come back to this Honda Dealership again. I had a Good Experience!

Judy Truelove

13 de dic. de 2015

Everyone was friendly and efficient. It took less time than predicted. Explanations were given about what service would be done and estimated cost, and afterwards what exactly was done and what needs to be done next time. I am very satisfied.

ERVIN KARST

13 de dic. de 2015

TOBY, SERVICE MANAGER, WAS EXCELLENT IN EVERY NWAY.

Dee

11 de dic. de 2015

Second time we've had Chrys help us with our routine service and she is very efficient and personable. We had the one year service done and the auto butler and it was done before we knew it. Everyone there was very pleasant.

Kevin Barber

9 de dic. de 2015

Greg Ashforth was great to work with, but the process consumed 3 and 1/2 hours!

JudyJ

9 de dic. de 2015

My experience was easy and friendly with no pressure. I do appreciate that . I will return when I am in the market for another vehicle.

lazybee

7 de dic. de 2015

I brought my Honda in for replacement airbags due to the recall. The service department was prompt & efficient, the personnel were friendly & the waiting area was very pleasant!

Ariana B

6 de dic. de 2015

I brought my Honda CRV to Prescott Honda to diagnosis a problem I was having with my car locks. The customer service by the staff was amazing. Not only did they take care of everything, they contacted Honda to make sure all the details for my claim number were being addressed the same day so they could make the repairs without a second appointment. They provided a prompt ride from the dealership to my work and had the car repairs done by the end of the day. Nobel even went the extra mile and made sure my drivers side door locks were replaced since they were still under warranty, even through they were not giving me any trouble. It was such a pleasure and surprise to see that they even washed my car for me!

TommyTwoTone

5 de dic. de 2015

Khrys is very helpful in keeping my Honda servicing up to date. She calls when the ordered parts are in and calls promply when my cars are ready. Getting appointments are usually problem free. The complimentary car wash is nice. Taking my cars to Prescott Honda every six months keeps them in good working order which helps keep my famly safe while driving them.

54321

4 de dic. de 2015

Had oil changed with coupon, (much appreciated.)Great service, only very small complaint is, during the wash I don't think they touched the windshield.No biggie...Blessings,Gene

Nancy

4 de dic. de 2015

Very attentive service. Service attendant was very thorough, friendly, and helpful. He explained additional service that was needed. I had a choice to delay one item until next spring and he was fine with that.

happycustomer

4 de dic. de 2015

All employees were thorough, helpful, knowledgeable and pleasant. I took my car in for a maintenance check and everything was done that needed to be done.

doug

1 de dic. de 2015

they tried to sell me a tire saying there was a nail in it that could not be repaired. Wanted me to Spend $275 on new tire. I went to Discount Tire and they repaired it for Free.

honda

1 de dic. de 2015

Nino, the service advisor was helpful and kept us updated regarding the work. Also had the car washed which was nice since it was pretty dirty.

Bruce

30 de nov. de 2015

The service rep. kept me informed thru out the process. The work was done early and very satisfactory.

Sally Love

30 de nov. de 2015

I always receive excellent service at this Honda facility. Because the service is so good, I now bring in our Hyundai Santa Fe for service too. I dealt with Nino Zepeda, a new Service Advisor, and he is an excellent addition to the Prescott Honda facility.

Joey 1480

28 de nov. de 2015

Everything was done in a professional way. The facility was in good shape. This dealer was very easy for me to get to. Everyon seemed interested in providing a good experience.

Sonnettina

26 de nov. de 2015

It's wonderful to be able to schedule an appointment online. Staff is friendly and courteous, and everyone in the service department does his or her best to achieve customer satisfaction,

Chris8

26 de nov. de 2015

The above says it all. The three reasons I keep coming back again and again and again! Repair work is done right the first time, and carefully. This dealership is what a dealership should be!

Sharon H.

24 de nov. de 2015

Repair was done quickly, efficiently and with a complete explanation.

Robbie Nicol ~~Jerry Kohler

23 de nov. de 2015

Service Tech, Noble took care of my needs in a excellent manner.......

linda101

19 de nov. de 2015

Good service good people great manager. We love our car. Thank you all for helping us to reastablish our credit.

jmcgirk

17 de nov. de 2015

The safety recall repair was completed quickly. I was able to have the repair completed and be on my way in 30 mins. The ability to schedule this on the website is helpful They did not try to sell me any other repairs on my vehicle.

hwhouk

16 de nov. de 2015

I appreciate the staff at Prescott Honda, they are kind, professional and always helpful! It makes all the difference to feel welcomed and respected when coming into the service department.

Dennis

15 de nov. de 2015

The staff from the moment we drove into the repair bay was efficient, knew we were coming and that we had a appointment and for what then provided us with direction of where to wait, about how long it would be, and even gave us coffee, etc. as we waited. We enjoyed the time we spent there.

Mark Meade

14 de nov. de 2015

As usual, the service was great. Chrys made sure the problem was discovered and a new tire wasordered for delivery the following day. Sure enough, I received a call and was in and out within anhour.

Kris

14 de nov. de 2015

I took my Civic in for an airbag recall. They replaced them and didn't try to sell me anything else. They were friendly and welcoming and polite.

Corrie

13 de nov. de 2015

The entire purchase process went very well. All involved were very personable and professional.Can't say enough about Errol Sebastien. This was the 2nd time we have purchased from Errol and would recommend him in a second.Laura - in finance was extremely informative and helpful.All around great experience.

Lisa

13 de nov. de 2015

Noble and crew always do a great job. Gave me courtesy car so I could complete things I had to do for the day. Timely and efficient.

sdrinaz99

13 de nov. de 2015

I will go back to Prescott for my next purchase. The people where knowledgeable about the vehicle. The price was great.

Jessica

12 de nov. de 2015

Typical car buying experience. Salesman never called like he said he would.

element lover

11 de nov. de 2015

My service rep. found every discount for me that was available. I really appreciated that. The "Lot Person" who washed my vehicle didn't wash the rims as well as I do them.

irritated

7 de nov. de 2015

Service was good...for a recall involving fuel filters. Slight complaint.....cab of car smelled of gas when I got in. It did dissipate shortly so no big deal.

HelenF

7 de nov. de 2015

We were there due to a recall, but the whole experience was pleasant. Everyone was customer oriented and the process was expedited for all concerned.

Deacon Don

6 de nov. de 2015

We were truly blessed that the Lord led us to buy our car from Prescott Honda! We are 69 yrs. old an have bought many vehicles over the years. Never have we experienced a more thoroughly honest and caring team of friendly, thoughtful folks! Our Sales Consultant, James "Jim" Deluca is the most knowledgable, detailed sales person we've ever met; he absolutely exceeded our expectations in every respect! He patiently took time to answer all of our questions and thoroughly explain everything about safely operating and maintaining our new Honda Fit. His manager, Michael "Mike" Pitts continued to check in with us to make sure we were happy throughout the entire time we were there! The purchase of our new car from the folks at Prescott Honda was by far the best, most friendly, customer satisfaction experience we have ever had! As a retired purchasing manager, I was extremely impressed with and grateful for the way we were treated by the honest, down-to-earth, family oriented team of people at Prescott Honda! We would recommend them to anyone, and would gladly travel back from New Mexico to buy another vehicle.

mitch&sheryl

5 de nov. de 2015

Friendky staff made the 3 hour car buying experience enjoyable. Time passed quickly, the next thing we knew we were diving away in our new CRV

Pam

5 de nov. de 2015

The dealership environment is comfortable and clean.The receptionist was helpful in calling my contact.The service on my vehicle remains to be seen but the preparationof the vehicle was greatly appreciated.

Mike

4 de nov. de 2015

I was treated very well in the service department. The staff was very friendly and helpful. I'm glad that I came back and will continue to service my vehicle at Prescott Honda.

Hondanumber8

2 de nov. de 2015

Very friendly dealership. Great service. Drove all the way up from Phoenix ti get car serviced where I bought it because of the great sales experience!

Satisfied customer

2 de nov. de 2015

I have a hearing loss and the assistant was kind enough to get my attention in a kind way as directed when my car was ready.

Janet

2 de nov. de 2015

From start to finish the whole process was extremely pleasant. The staff was amazing and able to answer all my questions and concerns. I will definitely keep coming back for all my car needs.

jwjb

1 de nov. de 2015

All the employees are friendly and cheerful. The service department is efficient and right on the money with their time estimates. I will always bring my Pilot to them for service.

patmeadatcableone.net

31 de oct. de 2015

Excellent service. Everything done on time at reasonable price. Highly recommend them. Will continue to use their service and will go there first when considering a new cr.

Vincent Krencius

30 de oct. de 2015

Noble is an outstanding service writer. He will do whatever is required to make the customer have great service experience. I will be returning for any service in the future. Thanks to allVincent Krencius

Flutterbyrobin

29 de oct. de 2015

Prescott Honda is wonderful! Every time I've had to deal with them it's been nothing but a positive experience. I would highly recommend them to anyone and everyone considering a new vehicle purchase. Don't go to the valley it's just not worth the hassle.

scottb211

29 de oct. de 2015

I always trust the care of my Honda Element to these guys. Noble is always great, and everyone there greets you with a smile. Recommended.

Joyce Summerhays

29 de oct. de 2015

Good service & great customer service...have continued to do business here at Prescott Honda for years.

Thomas Romero

28 de oct. de 2015

Service, personal attention, personal care, personal follow through during the repair from the start to the end. everyone explained all reasons and costs. Thanks for the entire service team. Oh yes, thanks for the coffee and sweets.!!

blbrownpres

27 de oct. de 2015

I did have one small problem. My maintenance minder was not re-set, so I had to return to have it corrected. Other than that, all went well.

DESERTRAT

27 de oct. de 2015

THE PROCESS OF RETURNING A LEASED HONDA CIVIC AND LEASING A 2015 CIVIC WAS VERY PLEASANT. ERROL TOOK CARE OF ALL THE DETAILS IN A VERY PROFESSIONAL AND HIGHLY SKILLED MANNER. EVERYTHING WENT SO "EFFORTLESS". IT WAS INDEED A PLEASURE.

Suzanne

26 de oct. de 2015

I especially want to thank the technician who found a nail in my tire. Also the service writer let me know it was still covered under warranty, and was replaced. I feel that coordination and cooperation may have saved me from a great deal of inconvenience, if not disaster.

karyl

25 de oct. de 2015

The salesperson, Ruth Johnson, was very helpful and informative without being pushy. I highly recommend her. The financial person, Laura Zimbal, got me a better rate than i would have gotten with my credit union and was pleasant to work with.. The only 'involved' discussion centered around my trade-in value but it ended up being something that was acceptable to both sides. If you're a Costco member, check their program. i used that and I think it helped the process go smoother with less angst on my end.

Patrick Honda

25 de oct. de 2015

Did research on Honda And Our car. Patrick didn't play the yoyo game. His knowledge made us feel comfortable. He spent time before and after the sale to be sure we knew the vehicle. Patrick answered our questions throughly. No question is a dumb question. We were going to buy the vehicle but Patrick showed us a comparison of different payments - down payment - buy versus lease. We were very satisfied with our experience. When we're ready for a new car, Patrick will be our first choice. Can't say enough about Patrick.

P Pollock

24 de oct. de 2015

They did a good job, and I'm happy with the service they provided.

alovej1

23 de oct. de 2015

This is the second Honda I have purchased from this dealership and I would highly recommend them. The employees are amazing as is the customer service! 5 stars! :)

Shirley13crv

23 de oct. de 2015

Time well spent in a clean and welcoming environment. In and out in an hour with an explanation before work was completed and a review following completion.

Doreen Schleicher

23 de oct. de 2015

Went to Prescott Honda for a factory recall. I had an appointment and soon as the mechanic's came in they worked on my car it took one hour which they estimated. Prescott Honda offered snacks coffee ext, not a bad exsperiance at all.

Happy Customer

22 de oct. de 2015

We have nothing but good things to say about the Prescott Honda service, the techs, the advisors (thanks, Chrys), and the wonderful manager, Kelly Hill!

Jeff & Carlene Mathison

22 de oct. de 2015

Happy our MPP service plan was able to be used here in Prescott. Staff were professional and friendly.

William Hardy

20 de oct. de 2015

I came in because there was an emergency light that came on while I was on personal business in another state. It was a difficult problem to resolve. However, they handled it quickly and professionally. I was very pleased with the exceptional support. Thanks!

Marcia DeVries

19 de oct. de 2015

I always have a wonderful experience at Prescott Honda. I had extensive work done (timing belt water pump etc etc. I am completely happy and feel assured all was done professionally and accurately. Noble is always a pleasure to deal with. He is pleasant and very good at explaining what is being done to my car. Everyone in the service area is always friendly.

mlw1951

17 de oct. de 2015

Noble does a great job of getting me in as quickly as possible and looking after the service of my vehicle and reviewing what is coming down the pike in the way of vehicle maintenance.

Ralph Girardi

17 de oct. de 2015

Was treated well, and all was explained. I've said all I want to say. Sorry.

Eileen

17 de oct. de 2015

I was visiting Chino Valley when my oil light went on. I was relieved to find the Prescott Honda so accommodating when I called - getting me in easily and a very thorough check. I use the Olympia Honda and it felt like the same friendly group and I very much appreciated it. Well done to all who serviced my CRV!!

james Brown

13 de oct. de 2015

every thing was 100 % and they look after me whin i passed out and hit the floor very hard.still am very sore but it will go away.thanks.

Odyssey 15

8 de oct. de 2015

Had a great experience with Prescott Honda in the purchase of my new car. Very happy, the car was beautiful!

Joyce Lahti

7 de oct. de 2015

Nobel was very helpful and courteous. I appreciate the car wash courtesy. Did not have to long. wait

2mnlewis

6 de oct. de 2015

The salespeople are friendly, helpful and knowledgeable. Jim went above and beyond by bringing the paperwork to our home to sign. The financial manager (Karen) is sweet, knowledgeable, quick doing the paperwork and hilarious, kept us laughing the entire time we were in her office! It takes time purchasing a vehicle but time flew by simply because of the staff. Excellent experience.

Pilot Guy

4 de oct. de 2015

Ruth was able to help me get the value price I was looking for. I love the new design of the pilot and really wanted that particular style. The Pilot has everything that we wanted and the color is amazing. It rides beyond smooth and great pickup. I chose Prescott Honda because I had a CRV EX and that sales service experience brought me back. Did I say I Love this Car!!! Always Get the Auto Butler!!! Did I say I Love this Car. Everyone stayed late to help me get the purchase complete so I could drive this Awesome Vehicle Home

G Sober

4 de oct. de 2015

Just had our battery replaced in our 1999 Honda CRV. Prescott Honda was prompt, professional and service-oriented. Some warranty was remaining on the battery, so we save a bit on the cost of replacing. Thanks again, Prescott Honda!

Suzanne Stump

4 de oct. de 2015

I had new fog lights put in and I love them! I got a ride home until the instillation was complete. The ride and driver was very pleasant. I love Prescott Honda and I only go there for all of my Honda needs.

Harold Gunnarson

3 de oct. de 2015

very satisfied with the service department and the personnel theirin.The coffee was excellent also in the waiting area.

Hard guy

2 de oct. de 2015

Professional courteous friendly, made my wife and I feel at home. No pressure no BS, just good quality service. We'll be back!

Julaine622

21 de sep. de 2015

Prescott Honda went way above and beyond to help me purchase a vehicle. My sales man Charlie Higgins was awesome and very patient with me being so indecisive as I finally decided what car to purchase. Karen was awesome to try so hard to get the financing that I could live with. Both of these caring people are a great asset to your business. Please give them a raise and thank them for taking such good care of your customers.

Coachric

19 de sep. de 2015

I receive a phone call Sunday afternoon out of the blue and the salesman Mikematched the offer I was looking for. No dealing and my new truck was mine inless than an hour. Can't get better than that.

Hondalover

18 de sep. de 2015

Prescott Honda was the easiest car buying experience ever! I found a great car at a great price, no hassle at all and no pressure either. They made everything so easy and took care of everything, the staff is super friendly and helpful. I would definitley recommend Prescott Honda to anyone looking for a Honda. Worth the drive!

James Schmoeckel

17 de sep. de 2015

I had great experience buying the 2015 Honda Accord Hybird vehical at Prescott Honda Dealership in Prescott AZ. Customer Service and Buying went smoothly. The salesman Erro was fun to dealwith and accommodating and respectful.

Pam Biddle

17 de sep. de 2015

My service guy, Joe K., has cared for my 2005 Honda Accord and my 2012 Honda CRV for several years now. I live in Mesa, AZ and drive to Prescott about once a week. Since Joe moved back up to Prescott, AZ from Mesa, AZ, I have continued to bring my cars to Prescott to have them serviced and repairs done by Joe if at all possible. I trust in his honesty when he tells me that I need to have certain work done and know he will tell me the truth if another dealership is telling me I need something done on my car that is not really necessary just to pad their bills and commissions. Joe has worked with me on pricing of repairs to make sure what I pay is competitive and not overcharging me, saving me money which I appreciate greatly. He listens to my concerns and is polite to me. His personality is not over-powering or a "sales pitch" demand at me. Joe is my "go to" mechanic and I encourage anyone with a Honda to take their vehicle to Joe.

Pippa

16 de sep. de 2015

Would not go any where else to have my car serviced. Trust Prescott Honda completely.Kelly Hill, Noble Jones and the crew are the best!

Farmer

16 de sep. de 2015

I was greeted quickly, clearly directed, and my car was washed and done early. So very happy with Joe and all his help!

Wayne Hood

16 de sep. de 2015

Good service on my Honda airbag recall repair. However, I had to visit your service center to arrange the repair since I was not able, for some reason, to set up the appointment over the phone. It got done so that's the most important fact. Thank you.

Angela Hood

15 de sep. de 2015

Because I feel I made the best choice in choosing Prescott Honda for the purchase of my 2015 Civic Hybrid. The sale was handled professionally.

Russell Gasser

13 de sep. de 2015

I had an appointment I arrived on time they took my 2001 Accord in right a way, and fixed the air bag recall within forty-five minutes and I was out the door with a washed car.

XX

12 de sep. de 2015

Our service advisor, Joe Krizek, always greets us with a smile. He explains what service needs to be done and specifically what the service entails. He keeps us advised of the status and when the work is completed explains what was done and the status of the vehicle--brakes, tires, etc.Work performed is always done correctly the first time.

Acura owner

12 de sep. de 2015

We have been Acura owners for years and always have them serviced at Honda. The service has always been completely satisfactory. Nino was particularly helpful this last visit.

Sunny

12 de sep. de 2015

Good attention as soon as you drive up - very professional. Always coffee & energy bars on hand and cashier is always very friendly and very efficient .

Deb

12 de sep. de 2015

Fast and helpful. Gave ride home and picked me up. Car ready to go.

CRV Owner

11 de sep. de 2015

Went in for door lock recall. Everything seemed straightforward. Support rep. was friendly and communicated well. Didn't take too much time. Appreciate that dealer has wi-fi. This survey is irritating, however. Why on earth are you requiring at least 25 words?

Dick

11 de sep. de 2015

Took my Honda in for a airbag recall notice, told them I was in a hurry, and they got the job done quickly. Very pleased...

David W.

11 de sep. de 2015

Scheduled the repair quickly and completed the recall repair in a timely fashion. Nice waiting area so I could relax and use their WiFi.

Stacey

10 de sep. de 2015

After stopping at a dealership in Phoenix, we quickly realized that the service we had received in the past at Prescott Honda was much more pleasant. We left Phoenix, returned to our home town dealer and had a great experience and left that day with a new pilot that we love!

Grannie

10 de sep. de 2015

I live in Payson so it's a long drive for me to go to your facility. Since my daughter is in Prescott, I always combine my service with a visit to her. I brought the car in for the recall on the airbags, also to check my battery out. I had expected to wait several hours but I was out in an hour and a half. The battery needed replacing and that was done and pricing was fine. The Service Advisor was friendly and helpful. I drove home to Payson afterwards. I was a little disconcerted when after returning home, I had to go back out to pick my dog up from the kennel. The engine service light came on and remained on until I was almost home from my errand. It suddenly disappeared. I called the Service Advisor immediately and he said to just keep an eye on it. Might just have been a fluke. That they didn't do anything that would have caused it. Since I have driven the car since, I don't know if it will remain off. If it returns, I will check back with one of your Service Advisors. Otherwise, I'm very happy with the service received.

CreatedScreenName

10 de sep. de 2015

Blake and Greg picked me up at my home to test drive the vehicle. They were very personable, helpful, and knowledgeable and made my car buying experience pleasant.

only25.00

10 de sep. de 2015

During our last scheduled maintenance visit, 8/2015, the service writer comes to us with a "nail in the tire" issue, says it's leaking air, great news though... the tire can be patched for ONLY $25.00. I pass this "great offer" up knowing the tire has no leak & the on-board tire sensor sends no low tire signal.We have either purchased or leased Honda's for the last 15-20 years. You would of thought they could throw in a tire patch now and then. The vehicle was already on the lift and what a nice customer service move this would have been. Then because I declined to be ripped off for the tire repair the service writer let's our finished, just serviced vehicle, set in the pick-up area and waits on a few other people before us... just to show his feelings on the situation.I then go to Discount Tire where you do get great customer service and no charge for tire repairs...even if you did not purchase tires from them. They pulled the tire and said...no leak or puncture...a small piece of metal was in the tire but did not puncture. Service writer must be a commission based job.

honda4jeff

10 de sep. de 2015

No BS. They worked the deal to my expectation. Mike was great. Extremely professional and attentive to our needs. I wish they would provide the first service free, as with other dealers I have used.

Alfred E

9 de sep. de 2015

I had a good experience with the dealership. Everyone I spoke to was friendly and courteous. The waiting area is comfortable and I liked the free refreshments.

Francis St. Laurent and Bonnie St. Laurent

7 de sep. de 2015

Customer Service advisor, Noble Jones, was very nice and explained the detail of service to us.The service waiting are was nice and clean. I appreciate the hot coffee and cold water.

ace

6 de sep. de 2015

Been servicing our Honda's here for 10 years. Always received excellent service and courtesy. Like to use their coupons and specials too.

slp1985

6 de sep. de 2015

Chrys, the Service Advisor, and Perry, the Courtesy Driver, were so friendly and helpful. It seems like a very well organized Service Dept. Will definitely be a return customer, when needed.

Emmett Buell

5 de sep. de 2015

As always I was able to make an appointment for routine service through the very capable Noble Jones, and as always, I was highly satisfied with the job done as well as transport to and from the Wildflower cafe in Gateway Mall where I lunched and read until pickup to get my CRV.

Honda Pilot 2011

4 de sep. de 2015

I appreciate their effort and customer service, I appreciate their effort and customer service,I appreciate their effort and customer service,I appreciate their effort

Robert Young

4 de sep. de 2015

We were pleased with the service and the employees that we came inin contact with were pleasant and informative.We were charged a reasonable fee for the service.

Rosemary123

4 de sep. de 2015

Everything I asked for was done and handled completely by my service representative, Nino. He checked to see that the work was completed, and even applied the coupon I brought in to save me a little money. Thank you so much.

Stella Haggis

4 de sep. de 2015

Great experience! Greeted immediately and given clear explanation and cost of the proposed service. As an added service, a no cost, much needed car wash was done.

Phil

4 de sep. de 2015

Had major (120K mile) service done. Everything was done right and on time.

Erva Jean

4 de sep. de 2015

Cris was very helpful and explained everything that needed done and why. Very nice waiting area.

PrescottHondaGuy

3 de sep. de 2015

The service at Honda was excellent, after a long day of house shopping and dealing with a realtor that could be described as, "less than interested" and seemed more like he wanted to nickle-n-dime us on everything. I've never been so at peace with dropping $500 on brakes and a new battery after going in for a simple oil change. Nor have I been so at ease learning my car needs $1000 more in regular maintenance in the future. I believe Honda wants me to be safe and come back as a customer again and again.

Sue&George M

2 de sep. de 2015

We are very appreciative to the mechanic and the lady who serviced us yesterday for an oil change and tire rotation! Sorry, we don't remember her name but she had a little longer than shoulder length hair that was blonde, and we were in there on August 31st. She gave us good information on the condition of our tires relieving us of the worry we needed to replace them immediately!Thank you! George and Susan MillerPrescott Valley, AZ

accordowner

2 de sep. de 2015

I received a notice about a equipment recall. The appointment was set up and they promptly took care of the repair in a very quick manner. I was very pleased.

Npearce

2 de sep. de 2015

I found the car I wanted on the website for a good price. I went to the dealership and made a great deal with Mike Fister. I'm very happy with my purchase.

kh

2 de sep. de 2015

They were very fast and efficient. They told me the service would take one hour but it only took 35 minutes. They were professional.

hondaowner

2 de sep. de 2015

Service to be performed was explained. Work was carried out in a timely manner.Waiting room was clean and comfortable. This was routine service. I was pleased.

cristle76

2 de sep. de 2015

Very kind and great service they even washed my car after they were done changing the oil comfortable waiting room and quick service in all

Foosh5326

2 de sep. de 2015

Great sales person, went out of his way to help us find what we wanted.Every time you buy a car you dread the part with the finance manager. Jered was great, got us an extended warranty at a price we can afford. NO PRESSURE! A very pleasant experience. It was worth the drive from Surprise, AZ to buy a car from Prescott Honda.

Kirby Griggs

2 de sep. de 2015

Service was excellent and Noble was extremely helpful!

Harley2711

1 de sep. de 2015

Neat, efficient, knowledgeable personal. If the service representatives do as good a job as Kelly did when she was a service representative we will continue to allow Prescott Honda to service our car.We totally agree with Kelly being promoted to Service Manager as she is fulfilling a role that has normally been done by males. What is even more impressive is her age. Congratulations Kelly

birdieguy-Honda

1 de sep. de 2015

This is my 6th purchase from Prescott Honda and I can't imagine doing business anywhere else. They really care about taking care of you the customer.

M P

1 de sep. de 2015

Love the service at Prescott Honda. Many thanks to Kelly and her staff!!

Tricia

1 de sep. de 2015

The service was great at Prescott Honda. The free car wash was a plus, as were the snacks. Thank you!

joe smith

1 de sep. de 2015

tech was very nice and answered questions clearly. Like the through inspections as outlined on the repair report.

gerry parmet

30 de ago. de 2015

Thank you for replacing my airbag. The staff was friendly and supportive. The "wait" time was within time estimated when I made the appointment. ****** Needs better reading material in waiting area.Young female employee was kind enough to go to my car to get me my book.

traildust

28 de ago. de 2015

Air bag recall visit. I was treated with respect, prompt repairs. The work was finished quickly, the car was washed and I was not high pressured. Thanks for that!

Grandpaw

27 de ago. de 2015

This was a recall and they made it easy. Got it done much quicker than expected and they even washed my car !

D. Sullivan

27 de ago. de 2015

I was very pleased with the service I received. I appreciated the politeness of the person that was assigned to me as I waited for my car to be repaired.

P

27 de ago. de 2015

It is unfortunate that we attempted to purchase at this dealership and there was no assistance or flow through with sales. W had never had that type of negative experience. However, we were pleased with the service.

Kate1

21 de ago. de 2015

My CR-V looks wonderful after the auto butler and inside cleaning. Even my air conditioning unit has a fresh smell. I have two large Labrador' s and before the service it was noticeable. Now, if I can just keep it clean for more than a week.Thank you everyone who helped to make my car a show piece, at least for a little while!Regards,Kathy David

Maurine Haeberlin

20 de ago. de 2015

They said my car would be done in 2-3 hours, and they called and said it was ready about an hour later! Nice surprise.

1stElement

16 de ago. de 2015

The desk staff was professional, courteous and friendly. The work that was done was completed within the timeframe promised. Nobel scheduled the appointment for the recall for airbag for the earliest available time.

Caroline Mendez

16 de ago. de 2015

Totally amazing! I do not have enough words in my vocabulary to praise you. If every one would work like you what a wonderful world it would be!

Lucinda Drollinger

15 de ago. de 2015

The service department from Prescott Honda in AZ were great and very helpful the shuttle driver was very kind and a great person to talk to, I would keep him as long as you can. Thanks for all your help and kindness I have purchased three Hondas from you and will continue to do so.Thanks Lucinda Drollinger

ramsey007

13 de ago. de 2015

Nobel took very good care of me. He gave accurate information in regards to cost and the time it would take. He was in contact with me concerning any changes that came up. When I came in to pick up my car, it had been completely washed which was very nice.

Jeremy Wilson

7 de ago. de 2015

Prescott Honda has timely and friendly service. The staff greeted me with hello's, how are you, are you being helped, please, thank you, and you are welcome. These are simple but important things. The service met my expectations and the repairs were performed properly and timely.

Jesse

6 de ago. de 2015

Recall for the driver side air bag. Called to schedule but had an out of town trip planned in a couple of day's. Were willing to schedule after we came home but Nino made sure to get our Van in before we left for safety's sake. Efficient service & friendly staff! Quick turnaround & offered a free car wash. Nice experience! Thank you Nino!

Cheryl

3 de ago. de 2015

Got an extra key cut and programmed for an accord I bought from a private seller! The key was in stock and they made an appointment when it was convenient for me.

Haverkamps

3 de ago. de 2015

On road and they solved our engine light problem. Great service.

pilot2014

2 de ago. de 2015

I give the Prescott Honda Dealership high praise because everyone on their staff are wonderful people, they take excellent care of me and my car!!!!

fordfairlane

2 de ago. de 2015

It was a recall repair. It was done in the time I requested on the date I wanted it done and I was treated kindly and given a donut and coffee. As far as I'm concerned, it was the perfect repair job.

No

1 de ago. de 2015

Your service department did a excellent job of maintaining my Odyssey and I got a shuttle ride back and forth to my home. Thank you

Ms Finney

31 de jul. de 2015

I could not ask for better people to work with during a very stressful time in my life. Michael (the salesman) and the very sweet and charming mature lady in the office that assisted with the final paperwork was a pleasure. I am so happy with my Honda!

Robert Wilson

30 de jul. de 2015

I liked the new customer service rep Nino. He has only been there a few days and was just learning. But he has a great attitude, very polite, willing to admit a mistake, energetic, quick to respond to the boss. Hope he stays.If I have major issues with my car I like to talk with the mechanic and see what the trouble ism such as leakage or malfunction so I can evaluate for myself. I don't believe you allow this and it is the reason I use other auto repair shops in the area.My invoice says $1.28 charged for "Customer Pay shop Charge for Repair Order". That is REALLY PETTY. Now you are looking like my Cable TV bill with itemized taxes for all the government agencies.

Anonymous

30 de jul. de 2015

Kelly and the staff in the service department are always professional (see below). They are knowledgeable, courteous and I feel my car is in very good hands with them and the mechanics who work on it. They keep track of what needs to be done so that my car is well maintained. They never recommend something that does NOT need to be done, and I appreciate that integrity. I have never had any problems with my car in between services, it runs like a charm!PS Nino in the service department needs more training and polishing. He is nice enough but is not sure about what he is doing. I am not comfortable putting my car in the hands of someone who lacks training.

billnjoyce

29 de jul. de 2015

We have purchased many cars from this dealership. We will continue to do so in the furture. All employees are great to work with. Thank you for all of your hard work.

Familyguerra05

29 de jul. de 2015

I loved that my family and I walked in and were served right away, very nice and kind staff and fast services

Elko

25 de jul. de 2015

I've been coming to Prescott Honda for a number of years. Staff is always friendly, helpful and willing to explain things. Work is well priced (less than independent shops I've been to), quickly performed and never a pressure to have their recommendations accepted. Timely followup by management as to my satisfaction with the service.

Markw43

24 de jul. de 2015

Mr. Jones (my Service Writer) was awesome to work with and very accommodating. I had to change my appointment time several times and Mr. Jones was very understanding and willing to work with us. We had the air bag recall performed on our 2005 Honda Civic and even though we dropped the car off the day before our scheduled appointment; it was still completed in less than 2 hours. The only complaint I have about the service performed at Prescott Honda is the technician that performed the work on our car neglected to clean his hands or rubber gloves. There were greasy fingerprints on both front doors, steering wheel, and dash. There was grease from the technician's shoes/boots on the kick panel and door sill plate too. I had to clean the vehicle when we got home! I explained to Mr. Jones that I am very picky when it comes to my cars, I have been an automotive technician for almost 30 years and I know you can perform repairs on a vehicle without soiling the interior or exterior. That's why I stay away from local dealerships and independent shops, many of the techs don't seem to take pride in their work. I had a similar experience at the local Ford Dealer when I took my F-250 in for warranty work. I give the Service Writer's and A+++ but the technician and Service Manager get a D due to the condition of my car when I picked it up. Someone needs to be doing quality control to make sure customer's vehicles are just as clean (or cleaner) as they were when dropped off.Regards,Mark W.

Jacque Arrhur

23 de jul. de 2015

Good service and we really appreciated the suttle service

Will

21 de jul. de 2015

Good service from the service manager and tech people.The vehicle was serviced on time and performed in a timely manner. The people were friendly.

Cassandradee

21 de jul. de 2015

We picked out our car, there was little back and forth (which I hate) and BOOM deal was done. We said they had 30 mins to do the paperwork and we were out of there in 35 min!Probably the best car buying experience ever.

dancerJV

21 de jul. de 2015

Great to get me in with short notice! My grandson was moving and leaving right away, so appreciate fast service.

blueyedkaren

20 de jul. de 2015

I was late, had to move car seats and small but busy children and she was fully prepared for me had my loaner ready to go and came out to help me corral the chaos. I was very thankful

Pathon2014

19 de jul. de 2015

My experience at Prescott Honda was like no other I have EVER had! I was not looking forward to having to go through another car buying experience. Having made plenty of past purchases, everyone being from different dealerships and never once returning to the same one twice since I had always been left feeling the same (taken once again)... Well I will testify not at Prescott Honda!! I will be buying from this establishment for life! Thier staff is the most friendliest, personal and professional you will ever work with. From purchasing my car with Patick Thomas (a real above and beyond outstanding employee that Honda can be proud to have representing them) to the sales manager who sat down with me and showed me step by step how they figured out my trade in value and how they came up with every number in calculating my purchase and monthly payment price. No fast talking demeaning behavior here! To the NO pressure approach to purchasing my new vehicle. They did not try to push me or up sell me at all! They truly wanted me to feel right about my purchase. This meant so much to me as a single woman buying a car. After my purchase of my new Civic, I decided to 6mo.later Give Patrick a call and ask him a few car questions about servicing my Civic. He not only took time, set up the appointment for me in the service department, then personally met me and introduced me to Chrys Harris which is another outstanding person and representation who Prescott Honda is. Again a real personal and welcoming experience. She took my car in for service that morning and she is who I picked my car back up from that night. A strong feeling of individualized care here. I can only attest that my experiences at Prescott Honda are always welcoming by all when I go there. Their team has the feeling of a true team and are there for you well after the purchase with standards superior to any other.. -a sincerely satisfied customer who has never written another review before on anything ??

golden lover

19 de jul. de 2015

They are so nice there - I deal with Noble Jones. He always tries to get me the best prices & advises me as to what service is best for my CRV. I bring my Therapy Dog Sedona , with me - everyone loves her.

mountain life

18 de jul. de 2015

Very good service and on time as usual. Very helpful in explaining different options for items that need attention. Already to take of car if appoint has been made.

Quilter

17 de jul. de 2015

My service was for the Auto Butler treatment. It is done every six months, and is very worthwhile

S2Jerome

17 de jul. de 2015

Ruth went beyond anything we could have hoped in finding us the right car at the right price on our trade-in. We love it!

gary

17 de jul. de 2015

Service performed in timely manner, done properly and waiting area was comfortable. Services performed were reviewed at completion of service. Car was also washed which is nice.

LQ

16 de jul. de 2015

Easy, Peasy! Ruth, you are the bomb! Love, Love my new 2015 CRV AWD.Maybe my favorite car of all time!Thank you to Eddie and Karen in fiance for the excellent interest rate you were ableto secure for me.Can't say enough good things about all the people and the quality of thedealership! GO there and ask for Ruth and tell her that Leslie sent you!

Content

16 de jul. de 2015

Friendly and efficient . They did a great job washing my car. There was no waiting whatsoever.

Hondafan1

10 de jul. de 2015

I have owned my Honda since 2002...I bought it new. I have always had great service whether I have a problem or just need maintenance service. All of the employees I've dealt with explained each service experience and are very gracious. Kelly and Noble are especially professional and friendly. I believe Chris served me this last time and there were no problems. Since I am a single senior, it's nice to know I can rely on Prescott Honda to come to my aid when I need them. ??

sandys5

9 de jul. de 2015

The whole experience was just great. It was nice to have a salesman who actually listened to you and worked to meet your needs and not his!! Prescott Honda has a staff of people who are friendly and caring. I highly recommend this dealership to anyone looking for an excellent vehicle. Honda is just the best! I have been a part of the Honda family for over 20 years!

good customer

7 de jul. de 2015

I really like the service department and the people but I don't like this survey and will not fill it out again.

Livnblessd

6 de jul. de 2015

Friendly, knowledgeable staff in a clean and inviting atmosphere. No pressure sales staff that absolutely listen to what your wants and needs are in a vehicle, as well as price range. :-)

TriciaGBeyer

6 de jul. de 2015

I know I can always count on Prescott Honda for excellent and friendly service. In the 10+ years I've owned a Honda, I've never had any problems. Thank you all!

NormaJo

6 de jul. de 2015

I really think Honda Prescott is a good place to purchase a car and also have it serviced They have always been very pleasant and informative and honest Would recommend to anyone.

2003 Pilot

4 de jul. de 2015

Service Advisor Noble Jones did an outstanding job.There was a very long delay from the time I received the air bag recall letter and contacted the dealership to the appointment to schedule the work. Somehow tracking and follow-up process was ineffective.

blue

4 de jul. de 2015

My vehicle was called in for a recall for a replacement airbag. I found the staff to be kind, fast and friendly. The waiting room was awesome and the time went by quickly. The office was beautiful with free wifi, free coffee, hot water, tea as well as snacks, comfy chairs, plenty of natural light and AC.

rkrisko

4 de jul. de 2015

Every one was patient with me, and eager to accommodate my needs. The ultimate purchase price saved me several thousand $$$ over a similar deal in my home state.

Duster

3 de jul. de 2015

Noble provided a thorough explanation what the service covered when I brought in the Civic. He also asked if I had any problems which I did with the A/C. He said that he would call me about it and if there were other issues. Later, he contacted me to explain that the A/C wasn't producing enough cool air and covered what had to be done and also when the car would be ready. Everything was completed when I stopped by and Noble reviewed the results of the service. A very efficient and pleasant experience!

NewHonda,Lola123

2 de jul. de 2015

It was good and simple. Easy Process, but we did not finance. We shopped the deals, they offered to give us the best Price, and they did. I know this because even after we agreed, I shopped the price before committing. We stuck to our word and bought from them as long as they offered the best price.

Nonoy

2 de jul. de 2015

I always go back to Prescott Honda for the people there are so friendly and the service is awesome..Staff are professional and courteous..Thank You Kelly and Chris!

grammasnooze

29 de jun. de 2015

Always helpful, professional and friendly staff. Time estimates for work being done are always accurate. There is always a reminder and a follow up call.

Joan

29 de jun. de 2015

Every moment of my time with Prescott Honda was very pleasant. Patrick Thomas is an excellent salesman. He is friendly, knows his products, and made the whole experience very pleasant. My new car is great! I couldn't be happier.

Gayle

29 de jun. de 2015

This dealership has been outstanding with it's professional and courteous staff. They addressed every concern we had with utmost assistance. Thank you. Tony and Gayle.

debsacura

27 de jun. de 2015

I have a busy schedule and was not able to bring car in during the day. I dropped it off in the evening and the next morning my advisor called , let me know they got car and keys and that the car looked good and just needed the normal service. She called shortly after and said it was done. They were able to take payment over the phone and locked the keys in car , under a big light, so that I was able to pick it up in the evening.

Local Driver

27 de jun. de 2015

I was told it would be 2 hours for the requested service. I was most surprised to receive a callafter an hour that the work was completed.

Bob & Wini Daniel

26 de jun. de 2015

All auto sales people are not created equally. Errol Sebastian is someone special. We've worked with Errol before and he was up to the task as usual. Errol is highly professional and totally knowledgeable. AND, Errol listens (what a concept.) Our purchase could not have gone more smoothly and easily. We will gladly recommend Errol to anyone interested in a car purchase.Bob & Wini Daniel

Martyaz46

25 de jun. de 2015

Could have a better price on my service. My service representative was very friendly and cooperative.

Nancy McAvoy

25 de jun. de 2015

This is not my first rodeo - I think I have been leasing Honda Civics on a 3 year basis at least 9 times! The lease experiences were mainly in Ohio with the last being in California. Patrick was witty, knowledgeable, efficient and in synch with my shopping mode of "here is what I need, now let's wrap it up". Karen's lease processing/credit checking was probably the most competent I have ever encountered and, as a bonus, she is terrifically engaging.Thank you.

Cindy

25 de jun. de 2015

Friendly, informative, professional and efficient. Kudos to Chrys and her compadres and to the mechanics who do the good work.

Jon Fretland

24 de jun. de 2015

I brought my wife's 2005 CR-V in for a service they did a great job of getting me in and out, my service adviser Chris did a great job of addressing my concerns. I was also glad to see Kelly was the new department head she will do a great job also.

TommyTwoTone

24 de jun. de 2015

Chrys was awseome during my visit. A big thanks to the techs. Our Odyssey runs and feels brand new. Thanks for a great experience. Hondas rule.

Dee LaFlamme

24 de jun. de 2015

my customer rep. (a woman who's name I don't remember) was outstanding. She was as fresh, friendly and professional at 8 am as she was at 3 pm when we picked up the car. A delight to talk to.

AmberTucker86

23 de jun. de 2015

Thank you for everything you did for me! I truly appreciate everything you did for me. My son and I LOVE our new car with more MPG and fewer miles than my trade in for only $78 more per month for payments!

J and C MN

23 de jun. de 2015

The friendly and welcoming atmosphere were truly welcome. The explanations were clear, the loaner car was a great 'extra,' and the service was done on time (on a Saturday, no less). Everyone we dealt with could not have been nicer or more professional.

FD4732

21 de jun. de 2015

Prescott Honda always goes above and beyond. In addition to completing the arranged service, they replace little things like light bulbs without being asked, always wash the car and point out any concerns they may have. In this case, they found a nail in our tire and although they could not repair it, they sent us straight to Discount Tire where it was promptly taken care of. Prescott Honda's attention to detail and care may have prevented a real problem down the road. Thank you!

Iris

21 de jun. de 2015

Professional friendly service all the way around from service intake employee, service techs, cashier, and vehicle delivery gal. Great crew that enjoys working with one another.

Bigdog

21 de jun. de 2015

everyone was friendly and courteous vehicle only took 20 min to get done , Great job and to my service advisor Joe.I also talked to my salesman on new Honda Pilot .

Plein Air Painter

20 de jun. de 2015

Service Adviser took us in right on time. A diagnostic analysis was done quickly and the parts and work required to fix the problem were explained to us in detail, Loaned us a brand new Civic for over night. Called the next day when our car was ready. We picked our car up and the air conditioner is working just fine now. We felt cared about and taken care of in a friendly professional manner.

JerBer

18 de jun. de 2015

Kelly Hill, Service Manager over saw our service on replacement of Door Actuators in our CRV the work was done with some oversight by Noble Jones too the car was ready as promised. I must also compliment Mike the customer van driver for his driving and punctual timing on returning me home and picking up back to the shop.I have been a customer of Prescott Honda since 2006.I believe under the leadership of Toby Carlson who trained Kelly and Noble on customer's standards and relationships has brought the Prescott Honda Service Department to its creditable standards of service today for me and my wife.Thank You,Jerry Kohler 7&Robbie Nicol...

MARIE

17 de jun. de 2015

OUR SALES PERSON - RUTH WAS AMAZING. ALONG WITH THE MANAGER & F & I PEOPLE. REALLY HELPFUL - NON PRESSURE. KNEW EXACTLY WHAT WE WANTED & NEEDED.

Todd

17 de jun. de 2015

The salesman and manager went out of their way to make the dollars work for me. My total experience was very fantastic. I would recommend this dealership to anyone looking for great care and not trying to rip you off. My Tacoma is what I have always wanted and they made that happen. Hats to these folks.

4carole2

16 de jun. de 2015

All items to be serviced were done in amazingly short time Key scratches near door handles were removed. Car exterior assumed it original appearance. Car was ready ahead of schedule.

road runner Honda

15 de jun. de 2015

I brought my fit in for seat belt repair. It was discovered the wrong part had been ordered. When I explained I could not return the next day for repair, and was leaving on road trip the correct part was taken from a new fit and all was well.

Traveler

15 de jun. de 2015

My family has always had excellent outcomes with Prescott Honda staff. We have had a couple of instances in which we needed emergency work done and the work was completed very quickly. The staff listens to the customer, answers questions completely and honestly. Appreciate the staffs' professionalism.

Bealie

14 de jun. de 2015

A/C problem and stuck glove compartment problem solved. I specially appreciated the free pre-trip checkup. All was done in a reasonable time and expense.

Rae

13 de jun. de 2015

From the time I arrived until I left with my new car I was treated with respect, regaled with humor, and truly felt I could trust Patrick in his sincerity and honesty. I also thoroughly enjoyed Karen as she made her way through the paperwork! I highly recommend this dealership due to the experience I had with them.

stooley

11 de jun. de 2015

Nice experience. Friendly and professional. My work was done on time and the service was excellent! Joe was very efficient as he processed my paperwork, as it was my first time in the dealership for service. He made the experience easy for us!

Happyhonda

11 de jun. de 2015

I needed to have our Fit get its Auto Butler done and I left it one afternoon to be done at the dealerships convenience. To my surprise, Kelly was able to squeeze it in that afternoon. Mike was "Johnny on the Spot" and picked me up soon. I was completely pleased with the service I had.

kgken

10 de jun. de 2015

Prescott Honda continues to be well above average in their attention to detail regarding maintenance.I have been taking my Honda vehicles to Prescott Honda for the last 20 years.

gypsygirl

10 de jun. de 2015

I called ahead to let the service department know that I was running 30 minutes late for my appointment and they still fit me in, no problem. Excellent communication and easy process.

BCE CEO

8 de jun. de 2015

We had to use fix-a-flat for a slow leak over a 13 hour trip. After about six months, the tire started leaking again and we took it to a local to tire repair for a patch. They were unable to locate the leak, but then the TPMS Warning Light came on.

230,000 miles and counting

8 de jun. de 2015

It was time for the old gal to have routine service. Everyone from service mgr., service rep and shuttle drivers were courteous, friendly and professional.

Gloria R.

7 de jun. de 2015

I had the Auto Butler service performed and paid $9.95 extra to have the car vacuumed and inside windows cleaned. They did a GREAT JOB!

Honda Review

7 de jun. de 2015

I went in a routine oil and filter change and in the process of scheduling for this service, the advisor told me about an airbag recall and that he had the parts currently in stock. He recommended I have the service done while I was there due to the usual unavailability of airbag parts. I agreed with him and the entire service, with the airbag updates, took only about an hour longer. Always friendly and great service at this Honda dealer. Thank you!

bruce mcleland

7 de jun. de 2015

I mentioned that I took off my extender valve caps and put them in the in the cernter by the cup holders and someone put new black caps on and they were not finger tight.

Marie Brunstein

5 de jun. de 2015

Just had the Auto Butler applied and my 2011 Honda CRV looks brand new. As usual, the service people were very courteous and the car was finished in the time promised.LOVE MY HONDA!

Carolyn Yancey

4 de jun. de 2015

Took our CRV in for servicing. Oil change and tire rotation was done in a flash. Everyone was friendly.

jfurman

3 de jun. de 2015

All work done as promised and estimated. no follow up problems noted. Service rep was friendly and professional. Would use service center again, thank you.

Clubby1

3 de jun. de 2015

So nice to get acquainted with the service dept at Prescott Honda. Many years ago, the dealership and service were different and a place I would definitely stay away from. Actually, the previous ownership prevented me from ever buying a Honda, although there were several I was interested in.Not so with this new place and new ownership. Very happy with my salesman a year ago and very happy with the person in charge of service when you drive in. She was very nice even though the reason my battery died was my fault for not driving the car enough. Extremely accommodating to do the yearly oil change without an appt while I was there. And all the other people in the dealership were equally nice. It is a welcoming dealership and one I intend to buy from again someday. If all the employees in the workplace were as nice as Kelly Hill, the world would be a better place. I hope they pay her well for she is an amazing representative for the brand.

Steve King

3 de jun. de 2015

I was very pleased with how we were treated at Prescott Honda. The salesman was knowledgeable and helpful. I would return to buy our next car.

plaferty222

1 de jun. de 2015

Michael was great!! No pressure, his only interest was getting me into the car I wanted at a price I could afford. Even after the deal was done he went out of his way to make sure everything was just right. Good dealer, fair pricing and great sales man. I recommend them to anyone ( ask for Michael).

Javier D Ley Tablada

1 de jun. de 2015

Overall great experience. Salesman was excelent and response in negotiation phase were prompt and quick, something I enjoyed about the experience.

Donna777

31 de may. de 2015

Patrick Thomas was the best "car expert" I've encountered purchasing my most recent Honda.I've had 5 with other locations around the U.S. Where I've lived. But Patrick was the most impressive.HE LISTENED to what I Wanted, then advised what I should have for the area I now live in and let me ask all the questions I wanted to know and enthusiastically answered them. I would recommend you see him at Prescott Honda for a new car.

JL

31 de may. de 2015

Always a pleasure to work with. The wait time is exactly as expected. Comfortable setting with fresh brewed coffee. Work explained. Costs discussed up front.

Hogman04

31 de may. de 2015

Very polite and efficient . Service was explained and check out quick. Coupon for service was $36 but addional fee for tire rotation and brake review. Specials should include cost for all level one service.

Jim mcClain

31 de may. de 2015

thank you for the prompt and courteous attention given to my Honda Pilot!

Anna Mancha

31 de may. de 2015

The entire process was great !I have made several purchases from Prescott Honda and have always been pleased.

crv leaser

30 de may. de 2015

Was happy with the quick service on my vehicle. I did not have an appointment however, it was taken care of in a very timely manner. Hopefully it will be the last time I will have to have someone work on my vehicle due to rodent and/or our dog causing the problem. Thanks

Ken

30 de may. de 2015

Brought my car in for an oil change just so happened they received some air bags that same morning. My vehicle was part of the recall so prior to my oil change my air bag was replaced. Noble Jones the service manager is top notch and always on top of things. The maintenance people are great. I will always have my maintenance done at Prescott Honda.

Tom & Mary Watson

30 de may. de 2015

3rd time we've bought from Prescott Honda. Ruth Johnson is a valued friend as well as OUR salesperson!! Jarrod was great in finance. We try to send all our friends to Prescott Honda for their vehicles!!

dog lover

29 de may. de 2015

They could not have been better. Everything was done quickly and they notified me as soon as it was done. The personnel were very nice.

lindaK

29 de may. de 2015

They really have it together in their service dept. You drive right up and they take your car and fix it. They have a nice waiting area and everyone is very friendly and professional. They even washed my car for warranty work. Sweet.

Honda123

28 de may. de 2015

Our sales associate Ruth Johnson was great: knowledgeable, patient, humorous, etc. She explained everything about everything. Made suggestions, asked questions, negotiated but was not pushy. Our best car buying experience in 45 years!

Brook

28 de may. de 2015

Quick, efficient, however customer service could have been less stressed out.

randid

27 de may. de 2015

When we pulled up, my hands were full and I had a very wiggly toddler. Both service managers came over and scooped up my child and grabbed the dog leash. They are always patient, calm and trustworthy with me. I know we are getting good care when we take our car to Honda.

noworyz

27 de may. de 2015

Honda of Prescott was prompt in ordering parts for repair. They were courteous and expedited our request for auto butler as well as completing work on the factory defect.

LHHonda

25 de may. de 2015

felt that I was dealt with fairly and honestly and promptly. didn't have to wait for an appointment was told to bring the vehicle right in due to engine light coming on

Honda Accord

25 de may. de 2015

I came into the dealership for an oil change and was surprised to learn that I also need an new air bag. Both completed in a timely manner.

Stephie York

24 de may. de 2015

We worked with Jones Ford of Wickenburg and Prescott Honda to purchase our new Honda Pilot. The salesmen were very helpful and expedited the process.

Susan Harris

24 de may. de 2015

Buying a New Car at Honda Prescott,AZ is my Greatest Experience. Ruth & Eddie met all my needs & wants. When I thought a deal wasn't going to be made, I got the phone call from them & I received a brand new car! I'm pumped!

HondaLover

23 de may. de 2015

Perfect. Noble is always on top of things. Great service guy!!! And he even tested my battery for me a couple of weeks ago, just before closing time!!! Awesome!

Cristle Weber

23 de may. de 2015

very good customer service, nice people, great finance people, over all just a great place to shop for a car

Helga E Rockwell

23 de may. de 2015

I am very satisfied with your services and have absolutely no complaints. Thank You

micheal charlap

23 de may. de 2015

Great service, attention to details and carefully listening to me. Got the work done in less time than predicted. Now, if they could just get rid of the awful music in the waiting room-5 stars!

R mobley

23 de may. de 2015

The Prescott Honda Sales Team (Jeanette, Mike, Eddy, Errol, and Ruth) are simply incredible! Very friendly, cordial, helpful, kind, and PATIENT with people like me who have difficulties making a big decision such as buying a car. For me, a car is a member of the family that stays forever (if possible). We are a 100% Honda family with 3 (now 4) Hondas currently owned. My last car, a 1996 Honda Accord EX Wagon purchased new at a dealership in Phoenix in 1996, is still running well with 201,000 miles on it! Last week when I wasn't happy with my original purchased model after 3 days, I was able to take it back and exchange it for another model that works much better for my needs. The transactions were time-consuming and a lot of trouble for the sales staff, so I deeply appreciated it.

Diane Perrigo

22 de may. de 2015

Very prompt helpful check-in. Work was done in a timely manner, and car was immaculate inside and out.

Carol

21 de may. de 2015

Great customer service, even a followup phone call to make sure we were satisfied.

Alan Samitt

21 de may. de 2015

As usual your service team was awesome. Service was completed in a timely manner and as usual I waited in your very comfortable waiting area and enjoyed some snacks.The only problem I have is that I had an agreement with Toby that when I needed a new cabin air filter I would receive a 50% discount on the labor charge. I will bring his letter in next week when I return from the valley.Sincerely,Alan Samitt

lucky

20 de may. de 2015

they even washed car and the brakes were fixed they chexked car i had asked and they did it also were very friendly they tried there best ti help me

formereasternerJanet

20 de may. de 2015

They did a good job of cleaning my 2001 Honda Accord that came from CT and has only been here since June 2014. Later when the engine light came on I brought it right back to see why and they checked it out, discovered nothing was wrong, and reset it.

Paul

20 de may. de 2015

Everything was wonderful except it took about 3 hours.

Mike Seifert

20 de may. de 2015

I had my MDX in for service and was once again very pleased with the quality of service. The staff was very attentive to my car needs that day. The loaner car worked out great and allowed me to complete my regular business that day.

P. Goode

19 de may. de 2015

Started on time. No repair problems. Finished before expectation.

Tessa

19 de may. de 2015

Perfect as always. They are never pushy and always friendly, polite, and professional.

Ashley R

19 de may. de 2015

I just moved to Prescott,AZ and needed a service on my car. The guy did really gr at,there was no wait,it was ready on time and they didn't try to sell me anything I didn't need!!!I love Honda and I'm only a Honda kind of girl

C. Thomas

18 de may. de 2015

I needed time to process the information coming my way, and I was given plenty of time. There was no pressure from either the sales person or the finance person.

Yvonne Borish

14 de may. de 2015

I LOVE, LOVE, LOVE my CR-V. It handles beautifully, is comfortable and cute too. Had a great experience at Honda especially with Errol Sebastian. We have purchased two vehicles from him and two lease cars from him. He is a great employee to Honda and they should hang on to him as long as possible.

Tito Puraw

13 de may. de 2015

I am very happy with the service. We also bought a new Honda CRV while we were at the dealer getting our other Honda CRV serviced. You have a customer for life.

Odyssey 15

13 de may. de 2015

We recently purchased a 2015 Honda Odyssey DX from our local Prescott Honda dealer. The experience was painless and quick. Negotiations took place on the phone and through email prior to the sale. Very professional, very friendly, glad to keep business locally!

Hoaglunds

13 de may. de 2015

Great people and dealership, including service for previous Hondas.Sales listens, Finance is efficient, Service is great.Stock selection is really good. Costco Auto Services helped with the deal.

Rascalcat

13 de may. de 2015

Everyone I encountered at Prescott Honda from sales to finance was very nice and helpful, not pushy at all. Once I decided on a used vehicle, no one tried to talk me into a new vehicle. My overall experience was great! I would purchase from Prescott Honda again.

Marcia DeVries

13 de may. de 2015

Always have been happy with the service and any maintenance done to my car.Thanks all!Marcia DeVries

ken

13 de may. de 2015

Provides clear information with the repairs and the purchase of the car. This is my second civic purchased from Prescott Honda.

Nancy

13 de may. de 2015

Prescott Honda. No stress, no games. The BEST car buying experience I've ever had. I'm a single woman and was treated with respect and they LISTENED to what I wanted and fully answered all of my questions. I got a great deal on my trade, and a fantastic interest rate. I actually had fun! See Ruth or Jett for your next car. Oh, and ask for Noble for your service needs.

Ken C.

25 de nov. de 2014

Prescott Honda! I will gladly give them 5 Stars + I was shopping at Costco on 11/21/14 and the wife and I decided to look at some cars, not intending to buy anything just looking mind you. We looked at a couple of Dealers on Willow Creek Rd and found the used cars were very pricey $$ ... so the last Dealer was Prescott Honda. We walked in and Steve Berg meet us in the showroom, very polite and showed us around. After looking at a lot of cars we liked the Honda Civic LX for 2014 .. took it for a ride very impressed it has a lot of standard equipment that the other cars we looked at didn't have and Steve took the time to show us ... no rush. Now the price ... we know what we would spend for a new car so between Steve and Allen Police the general manager they worked it out! and we bought the Civic and glad we did it's a great car and super MPG. Keep in mind we weren't in the market to "buy a car" but they were so nice to deal with ... well what can I say ... and we got a hell of a good deal! After we bought the car we had no way to get it home to the Verde Valley so they hired 2 drivers to deliver the car to my home! That's why I can say 5 stars to Prescott Honda and all the people we dealt with very nice. BTW Kingman Honda was the worst ever, I made a trip over there to see a car and they looked at my trade a 2012 Ford Focus and never had the courtesy to even call me back, no wonder it is under new ownership they need to take a lessen from Prescott Honda's people!

Bubette824

24 de oct. de 2014

I was treated with respect an friendliness... I expect no less of Honda employees...This is my 3rd Honda an will not be my last....Prescott Honda an any other Honda dealership I have been to always have EXCELLENT personnel!!!

28630743

18 de oct. de 2014

Noble is excellent. He provides great customer service. I have never had a problem after my car was serviced and don't expect to this time wither.

Amber Polo

9 de oct. de 2014

Never had the slightest problem with Prescott Honda. This is my 2nd Honda serviced there. And this one ('07 CRV)was purchased there. Highest praise.

sandnbud

28 de sep. de 2014

Very nice and friendly service department. Not at all what I am used to with service departments. The car was being pulled up front as I was dropped off. The staff knew who I was when I walked in. The service advisor Noble was very friendly and helpful. The cashier was very nice and friendly (usually the cashiers at dealerships are not so much!). It was a very unusual experience tosee such a helpful and friendly staff at Prescott Honda. I have been to many dealerships and this was a first! Nice job of customer service by the entire staff. The manager is doing something right!

jimnor

10 de sep. de 2014

Toby and his staff are very professional, friendly, knowledgeable and go above and beyond. The car is usually ready when promised unless they run into an unexpected difficulty and if so they always call to let us know. We would never let anyone else service our cars. Jim and Norma Edmonds.

azjlk

5 de sep. de 2014

I have been and continue to be extremely satisfied with the service department at Prescott Honda! Not only do they service and check my CRV quickly and thoroughly but they also wash it! It always a pleasant experience!

Ken1111111

16 de ago. de 2014

easy to work with. I have never had any issues. Everyone has been helpful and answered any questions I have. I even had 3 staff working on a question I had.

Purplephx911

13 de ago. de 2014

The staff is always helpful and kind. They do a great job on my car and make sure I understand exactly what is happening with the service.

nlm60

27 de jul. de 2014

All staff at Honda are friendly and personable. When I purchased my Honda Accord Coupe, Errol was not pushy and was very informative regarding the car. Best salesperson I have ever worked with when buying a car.

Greg191

11 de jul. de 2014

Charles Higgins did a fantastic job working with my mother on her selection and purchase of a new car. I was there strictly for moral support, and did very little. He recognized she was not interested in tech specifications or "salesman jargon". Instead he was very personable and able to recognize what she needed from a vehicle and explained how the chosen vehicle would fit her needs. He was also extremely patient with explaining features, how to set up the navigation and phone sync options, and respectfully met her at her level of tech savvy-ness. On top of his friendly demeanor, he was not pushy and even maintained a professional but understanding approach during the price negotiation. I will continue to recommend him to others looking for a new vehicle.

Greg

11 de jul. de 2014

Charles Higgins did a fantastic job working with my mother on her selection and purchase of a new car. I was strictly there for moral support, and did very little. He recognized she was not interested in tech specifications or "salesman jargon". Instead he was very personable and able to recognize what she needed from a vehicle and explained how the chosen vehicle would fit her needs. He was also extremely patient with explaining features, how to set up the navigation and phone sync options, and respectfully met her at her level of tech savvyness. On top of his friendly demeanor, he was not pushy and even maintained a professional but understanding approach during the price negotiation. I will continue to recommend him to others looking for a new vehicle.

MC

11 de feb. de 2014

Ruth Johnson,the sales person,she did a great job,selling me my Honda Element.......Thanks Again.......

Deb S.

28 de ene. de 2014

I have had 3 Hondas and bought them all at Prescott Honda. The sales staff was incredibly helpful and I never felt pressured by them. The finance department was very efficient. The service department has always been easy to deal with and they help me understand what my car needs. I always appreciate the car wash when they are done servicing my car. Overall, I would recommend this dealership to anyone.

Chris Brown

23 de ene. de 2014

I have been dealing with Prescott Honda for the past 11 years and have bought 3 CR-V's and 3 Pilots from them over that time period and what a great experience I have had every time. We lived in Phoenix for 19 years and after dealing with the different Phoenix Dealerships what a pleasure it was to deal with Prescott Honda!! A big factor with Prescott Honda is their "No Pressure Sales Pitch" and as for their service after the sale is second to none!! (And I do mean none)!! All the employees at this dealership are there for you and it's not "OK you bought a car from us we'll see you when you want to buy another one"!! They follow-up and keep in contact with you and if something is not right they are going to fix it for you!! Period!! They want you to have a great buying experience, service experience and any follow-up issues you may have they want to know about them right away so they can fix them for you. I personally have not had a problem with any of the Honda's I have bought from them (except for one CR-V Honda Recall notice that was fixed the same day I took it in)!! I would recommend this dealership to any one that wants a "great No Pressure sale and service after the sale experience"!!

kimd1717

13 de ene. de 2014

Great car buying experience. Trever was knowledgeable and professional, but personable at the same time. He made car buying a pleasure instead of a pain!!

Josh Jensen

5 de ene. de 2014

I went in to the dealership knowing exactly what I wanted, and the sales department did everything they could to facilitate my needs. The real shining star of this dealership is the finance department. She did an incredible job, and was able to answer every question I had.

sambx3

13 de may. de 2013

We purchased a 2011 Honda CRV EX with 14,000 miles from Jeremie. He was the perfect sales consultant, no pressure, just a detailed and informative explanation of the features of the car. He knew his stock thoroughly, was friendly, unhurried, and thorough. After we bought the car, he took time to explain some of the more complex features to my wife (it will be her car) and invited us back for further explanations, if needed -- and he meant it.Karen Cappadona, the Finance Manager, was the same. Patient, unhurried, and thorough.The entire experience was outstanding!We have been driving Hondas for 26 years, and during the 8 years that we have lived here, we always take our cars to Prescott Honda for service and repairs. The atmosphere there is exactly the same as in sales -- friendly, unhurried, and thorough, and the work is done well. The service area is always clean. Little extras like washing the car are a normal part of the service. And, when my non-technical wife takes the car in, they carefully explain what is needed and what was done in terms that are meaningful to her.The overall environment at Prescott Honda is simply incredibly good.

Soccermomoftwo

18 de abr. de 2013

I live in Mesa decided to make the drive to Prescott Honda after checking out a few local dealerships and not getting the deal/car I was looking for. I spoke with a Sales Manager named Eddie Armenta over the phone who went above and beyond to assure me I would leave 100% satisfied with my purchase. Once at the dealership the GM Allen Police made it his mission to get me the van I wanted at the prices I was comfortable paying. I didn't feel pressured or like I was just another sale to them. I felt like they really listened to my wants and needs and got me the deal I was looking for. They were all friendly and pleasant to do business with! I am now a proud owner of a 2013 Honda Odyssey and would definitely do business again with Prescott Honda in the future!