Augusta61

27 de ene. de 2016

I found a car I loved at the dealership. It was priced too high but I was willing to negotiate. The place where I was so very disappointed was with my trade. They totally low balled me which is to be expected in that business, but then the sales manager looked me straight in the face and LIED. He told me that because of this and that he could not even sell my car - a loaded 2011 Mini Cooper Countryman S. He said he'd have to take it auction. He couldn't possibly put it on his lot because he just couldn't look at people and convince them it didn't have problems. He just didn't feel right doing it. Blah, blah, blah....... Now, guess what is sitting on his lot? My old car with a price tag $5,800.00 more than what he paid me. Did he think I wouldn't see it? Not unless he is stupid. He just doesn't care. He lied and walked to the bank. Shame on me. I won't make the same mistake again. DO NOT TRADE YOUR CAR TO RAINBOW!!!! They lie and they will rip you off!!!! Live and learn! Now I'm just waiting to see what is wrong with the car I purchased. I'm sure there is something they lied about.

Lakeview1

22 de ene. de 2016

The team at Rainbow was the best I've experienced in any car purchase over the years. They were helpful, friendly, and easy to work with. I love my new car and received the best price and service!

jcarter

19 de ene. de 2016

I saw the truck online which was fairly priced. I sent an email inquiring on availability. I received an email back and a call. We went exchange texts to set up driving the truck. Once I got there the sales service was outstanding. A+. I dealt with Roland Marange, and he was great. He was very knowledgeable regarding the product and answered all questions. No excessive haggling and the deal was done! I definitely recommend Rainbow Luxury Imports and would certainly do business with them again.

jasonclandry1

18 de ene. de 2016

This is our third vehicle from Rainbow and most expensive purchase. However, this was our most stress free experience, at least for me. Due to my work and family schedules, I have very little time to spend on purchasing a new car and Roland made arrangements to to bring two separate cars to our home at night for me to look at. Thank you Roland and we will be back in two years when it is time for us to purchase a new vehicle for Michelle.Jason and Michelle Landry

will

27 de dic. de 2015

Friendly and easy to work with. The staff worked well to help make the sell as easy as possible and answered my questions honestly and quickly.

Tyler

19 de dic. de 2015

This is my second time working with Austin at Rainbow Luxary Import and I was once again very satisfied and impressed. The process was pressure-free and the dealership was fair and reasonable thoughout. I would certainly recommend them to my friends and family.

Fury

18 de dic. de 2015

Austin was extremely helpful during the entire process. He allowed us to test drive a couple different models. When it was evident that I wasn't leaving without that Mini. He helped make everything as seamless as possible. I will continue to come shop here because of helpful and knowledgable sales people like Austin. Thanks!

Dragon01

18 de dic. de 2015

I was on my way to Baton Rouge to buy a second car when I stopped at rainbow. Once talking with Austin and working out some numbers I didn't make it to Baton Rouge and walked out with a purchase. Great experience!!!

Stan Wiltz

17 de dic. de 2015

Recently purchased two cars from Austin and he was a pleasure to work with. He is very knowledgeable about the cars on the lot. He did not pressure me and took his time in making sure I was able to see every car I wanted to see. I would definitely buy a car from him again.

Rick p

17 de dic. de 2015

went there to buy a car, and didn't leave mad! Thanks to Austin and Mark Lewis , they both went out of there way to take care of me , thanks guys

aclark

16 de dic. de 2015

Great service. Excellent customer care. I bought a new car with ease. Salesman was excellent. I would recommend anybody if they are looking for a vehicle to purchase.

dstpierre77

15 de dic. de 2015

My really happy with my purchase, I got the car is wanted. They went out their way to find the vehicle is wanted even drove and got it

bullit,5150

15 de dic. de 2015

Rainbow was great my salesman Austin helped me out a lot and is still helping to this day to find a vehicle of my liking

BlakeR.

14 de dic. de 2015

Best dealership on this side of the lake. Recommend this Dealership to anyone. Me and my family have been buying cars from here since 2006. We got our last 5 cars from here. Austin Siravo is the man to see. He'll really work with you so you can leave with whatever car you're trying to get that day. Highly recommended!!!

Kylieb12

14 de dic. de 2015

Puchasing my car at Rainbow Luxury Imports was definitely the most painless vehicle buying experience I've ever had. The Internet prices are extremely reasonable. My salesman, Austin, was very knowledgable and really listened to what I wanted in a car. He did his best to make sure that I chose the vehicle that would best suit my wants/needs. Ashley was very helpful as well. She immediately starting working on valuing my trade when I arrived to speed up the process. The overall atmosphere there is a friendly one. I never felt pressured. I would definitely make the two hour and fifteen minute drive back to Covington from Eunice to purchase a vehicle from Rainbow Luxury Imports in the future!

Rich789

28 de nov. de 2015

We were very satisfied overall with our purchase experience at Rainbow Luxury Imports. Roland was knowledgeable, attentive and accommodating. We would work with him again. Don was easy to work with and expedient. We got a fair deal.

Saifabdel118

16 de nov. de 2015

Friendly salesman and finance officer,my salesman was Joshua hymel he is a great salesman with skill and experience .look for ward to do more business with you guys at luxury import dealer ship .

John and Annette

31 de oct. de 2015

Roland Ma ran ge a very delightful knowledgeable person to work with ..He made us feel at ease about our purchase. we are very happy he found the vehicle meant for us..Rainbow Imports is the dealership that can and will match you with your vehicle..The inventory is top quality and the prices are affordable..Don't forget to ask for Roland Ma ran ge a very delightful person to work with.

doyle1748

31 de oct. de 2015

My wife and I were very impressed with our salesman, Mark Lewis, and his professional and caring way of dealing with his clients. We came in only to look at an advertised Audi 6 and were pleased with the car and its many features. The test drive was great and all questions that we had were clearly answered.We decided to purchase the car and were helped in the process by Mark and business manager Don McGinnis. They, patiently, walked us through every step and even set it us so that we could pick up a spare key locally in Baton Rouge. My wife is very pleased with her car and looking forward to a wonderful driving experience in years to come.The only thing that we can see that was lacking was the presence of an operating manual and handbook. The manual is found in the system, but it would be great to have one in hand.Our thanks to you all,Doyle

Beamer,Benz or Bently

15 de oct. de 2015

Had a great experience working with the guys at Rainbow. Though my trade in had quite the sting, the great service and outgoing staff turned a negative circumstance into a positive one.

rusty

14 de oct. de 2015

I would like to compliment Austin on his professionalism and willingness to work with me. I called him a few day's prior to my purchase and explained my situation and what I was looking for. Within a few days, he called me with exactly what I asked for. In my lifetime, I have purchased at least 50 vehicles and I can honestly say that this was one of my best experiences. Austin is very honest, polite, confident but not pushy and as I said in the above paragraph, he's a true professional. Thanks for making this easy for my,Kelly

JBjr

5 de oct. de 2015

My experience with Rainbow imports was a very pleasant experience. Archie Brown, whom helped me is a very kind, generous, outgoing, salesman!! Go with the Rainbow, and you won't go wrong!!

Fallon

5 de oct. de 2015

I recently visited this dealership in search for a luxury vehicle. There were several cars/ trucks to choose from. I was greeted by Roland Marange who is AWESOME! he was very patient we me, as I didn't really know what type of vehicle I was looking for. Roland helped me choose the best option for me. I initially had my own financing, however, Don McGinnis, found me a even better rate! I can not say enough positive things about this location! I will definitely shop here in the future! If you have any doubts, this is the best dealership by far!

rissakay524

5 de oct. de 2015

I looked at over 6 different places for a car and even attempted to buy from two previous places,but the cars were sold even after committing to buy! I was very discouraged and then I came across Rainbow Luxury Imports in Covington! I found an Infiniti G 35 coupe and fell in love! Thanks to Archie and the team I left the dealership with my car and I couldn't be more satisfied! I will buy my next car from them without any hesitation:)

Hhhendo1975

30 de sep. de 2015

I had visited another dealership and wasn't wowed so i kept shopping around. A friend recommended Rainbow Luxury Imports and they are AMAZING! GREAT customer service, GREAT employees! We will definitely be repeat customers.

GregM

30 de sep. de 2015

I have read the reviews prior to coming to this dealership from Texas, and I have to admit, I was a bit skeptical. Having experienced 1st hand the great car buying experience I had, was truly a breath of fresh air. Thanks to the entire Rainbow team!

AKern

21 de sep. de 2015

My husband and I were in the market for a used luxury when we came across Rainbow Luxury Imports In Covington, LA. Not only did they have the best selection of Luxury cars, but there customer service was by far the best we have ever experienced. We worked with Roland Marange who was not only extremely knowledgeable, but was honest and straight forward. Thanks Roland, I LOVE my new GL550 Mercedes!We will be returning customers!

Staciep12

13 de sep. de 2015

Andrew and Don were great to work with. Andrew was an awesome salesman making sure we were comfortable and trying his best to meet everything we wanted. Don was great closing us out and very specific on explaining everything!

denmen3

24 de ago. de 2015

This was my second purchase at Rainbow and Lon, Tom, Adam, and Don were all great to work with; patient, accommodating, and straight forward.If you say you're not interested in something, they drop it and move on.Comments below do not detract from strong endorsement of the dealership.Two suggestions, particularly when someone is buying a luxury car ($40+):1) Provide two keys with car even if you must inbed cost of doing so in deal. Think most customers would appreciate leaving with two keys.2) Even if the Auto Theft/Maintenance service sold by Rainbow is not purchased, the vehicle should be FULLY detailed (cleaned/washed) for delivery.

happyincov

18 de ago. de 2015

Austin did an amazing job! I stopped by to look at a specific car - it wasn't exactly what I was looking for. Austin quickly redirected me to another make/model car. He was informative, knowledgable, friendly with no high pressure sale tactics, yet kept my interest. I did put a deposit on the car before I left. He is an asset to the dealership!

Bella16

18 de ago. de 2015

I have rated my experience as being great, due to the fantastic service, friendly personality of the sales person Mr Archie in the Covington, LA Store, Mr Archie answered all my questions, and overall made it a great experience for me and I left in my new car, GREAT!!!!

AGuillot

12 de ago. de 2015

I went to the dealership with a little hesitance. I didn't want to be wheeled and dealed going by myself without my husband. I went there met with Archie and he was not pushy, very helpful and knowledgeable. The team over there did everything they could to get me in the car I wanted at the note I wanted to be at. I was so surprised at how much they went above and beyond for me. The car wasn't ready at the time I had to leave so he brought it to my house an hour and 20 minutes away. Even after the sale was done they are still very attentive to anything I need. The finance manager Don also made me feel like family. I would definitely recommend them to everyone I know. From now on, I will never buy a car anywhere else. They are fantastic and sell honest very nice cars. Very knowledgeable salesman,very fair price for used car and my trade in.

yhls

11 de ago. de 2015

Sales Rep Austin was friendly and patient. He found a great used car for us. It helped when the manager was willing to negotiate the price. A good car buying experience overall.

pee,pee2

10 de ago. de 2015

I received excellent service at Rainbow. I never thought that I would leave with the car have. Roland asked me why settle for something that I didn't want to try to get what I wanted and thanks to him I have what caught my eye when I walked on the lot. I am very pleased with the service I got.I would and I have recommended other's that are planning on purchasing a vehicle. I plan to purchase a truck or SUV later on and Rainbow will be the place I'll visit to look for one.Thanks for great service

jalop23

7 de ago. de 2015

Test driving cars with Juliet was a pleasant few hours with no pressure to buy. The car selection is all quality and the price we were quoted for our favorite car was very competitive. After shopping around for a few more days, we thought that Rainbow offered the best value and service by far compared to the other dealerships in the area.We were given assistance with insurance enrollment at a competitive rate. When we brought our own financing, we were told that the dealership could get us a better rate; the rate ended up being 0.1% "better". There were two minor faults with our used car, and we got confirmation in writing that the dealership would fix these issues for free when the replacement parts arrived. I'm confident this will happen. Overall, a very good experience.

Kpbush

5 de ago. de 2015

My experience was good My sales man Adam Maestri was excellent. Tom was also good and so was the finance man. All three of these people were good and professional. They care about their customers

jschwab26

29 de jul. de 2015

Roland was very helpful in selecting the perfect vehicle and was very knowledgeable about the Audi. Roberto was quick to get the numbers ironed out and they had me out the door fast. Thanks guys I will be back and will recommend.

Troy Rose

29 de jul. de 2015

This is my second purchase from Rainbow and the second go around was just as smooth and quick as the first, I recommend Rainbow to all of my family and friends. It was stress free dealing with Roland, Roberto and Tom, please give them all of their deserved recognition!

taltazan

10 de jul. de 2015

I love to get new cars. However, I hate the shopping and buying process. The team at Rainbow Luxury Imports made my car buying experience extremely easy. I can't say enough great things about Austin. He was a pleasure to work with. Everyone at Rainbow is very helpful during and after you purchase a car with them. Thanks!!!

Granbwa

9 de jul. de 2015

Car shopping is my least favorite thing to do! I had previously visited a few dealerships as well as research on what I wanted to purchase. Roland was our salesman, he was very pleasant and more than willing to go out of his way. The employees as a whole at the dealership were very personable and eager to work as a team to ensure all our questions and concerns were resolved.

paris2007

4 de jul. de 2015

The overall experience was great I didn't agree with with pricing of the vehicle. The staff was very nice, but the process was forceful, I am satisfied with my car although 2 day later my driver seat stop working, and my car was making a loud noise.

princess5377d

29 de jun. de 2015

Roland was awesome!! Buying another used car is always stressful and between him and Don in finance it was super easy and actually fun! they treated me the same as the man sitting next to me buying a $60,000 vehicle and I was looking at vehicles under $15,000. I have already recommended them to everyone I know and I will be back yet again to buy another vehicle when the time comes. :)

jimhungle

5 de may. de 2015

They show mw all of the vehicles and the related prices and when I chose one they gave me a discount over the listed price , They worked out all of the financing and gave me a very fair trade in price. They also assured me I would have a loner when I brought my car in for service. They assured me they were a full service facility.I highly recommend this dealership for service, integrity and the vast selection of cars they have available at very reasonable prices.

jsauls231

4 de may. de 2015

Rainbow luxury and in particular Mr. Maestri were very good at handling this car buying experience. The deal was great and was hassle and haggle free! I appreciate the attention to detail placed on me the customer. Would recommend to anyone wanting the luxury experience.

Erika13

27 de abr. de 2015

Had a great experience! They were very friendly and informative. I would def go to back to this dealership. I love that several days after I purchased my car they even checked to make sure everything was going well.

Youngcarbuyer

23 de abr. de 2015

As soon as I sat down with my salesman I could tell that unlike other dealerships these guys are more human. They didn't try to nickel and dime me, they were very curteous and explained all services and fees. I'd assuredly return next time I'm going to buy a car and I would highly recommend.

Pete D.

18 de abr. de 2015

Outstanding service!! I have spoken with Tom Siravo a month ago about my daughter purchasing a new vehicle. Having no credit history, Mr. Siravo told us what needed to be done and to come see him when we are ready to buy. Ready or not today was the day. Her car broke down. We called Tom at 1:30pm and asked for help. Roberto Herrera called us back to let us know what they were trying to do for us. In less than 30 minutes I received a message from Tom stating that we were approved. We only had to go in and pick a vehicle. We arrived at the dealership at 7:28pm and left with a new car at 8:20pm. Thank you Tom Siravo and Roberto Herrera for your great service, the quick response and for caring in our time of need.

Bethany

7 de abr. de 2015

I recently purchased a vehicle from Rainbow Luxury Imports. It was a great experience. The sales representative. Juliet Ali, was patient and made the experience a joy. Even with Rainbow Luxury Imports hassle free sales policy, which already provides competitive pricing, the General Manager was willing to work with us to provide us the best deal possible. The Finance Manager did a great job researching the best financing company and explaining all the paperwork involved in the process. Overall I was thrilled with my new vehicle and with the entire process. I would recommend Rainbow Luxury Imports for your next vehicle purchase.

D'Ann S.

1 de abr. de 2015

I recently purchased a 2013 E350 Mercedes from Juliet. She was terrific. Very friendly and helpful. I went a few different times before making up my mind and she was very patient with me. No pressure. If you are in the market, I highly suggest you call Juliet.

Jane

30 de mar. de 2015

By far the best automobile buying experience ever. Juliet seemed to know exactly what I was looking for and directed me to the best top quality vehicle for my current needs. The buying process was relaxed and stress free. I am so happy with the vehicle that I purchased. It is in pristine condition and the price was very fair. I will recommend Rainbow and Juliet to everyone! Thank you Rainbow Imports!!!

Rxm

25 de feb. de 2015

No hassle and no pressure. Kenneth and Charlie were helpful and worked with me on getting the deal I wanted.

Joe

24 de feb. de 2015

I visited these guys on a recommendation from a friend who has been doing business at Rainbow for several years. She was right. These guys are easy to deal with, knowledgable and have a wonderful inventory. In the past, I 've always purchased new cars. No more. I'm sold.

davejoy

24 de feb. de 2015

I bought a car recently with the help of Laurie. My wife and son(2) were with me and she let us try our car seat in every vehicle. She never tried to sell us anything above our price range. They also took a through look at my trade and gave me fair value. The dealer down the road (same owner) was rude, would not put me with a proper sales person and did not offer me a fair trade in value because they said "we don't have a machanic to look at it". When my bank was not easy to get my down payment from rainbow luxury imports let me drive the truck around for the weekend even before I paid a penny.

Jeep Buyer

29 de dic. de 2014

The qualities of all their vehicles are excellent. The only way the staff could be any nicer is if they gave you the car for free. Seriously though, they care about you being happy, and they only want you to buy a car if it's the car you want. They don't pressure you; they help you. The prices are fair and the selection-- vast. The dealership houses full range of makes and models, all with the same thing in common-- all of the cars are beautiful. So much so, that even though I had already knew what I wanted, the decision became more and more difficult the longer I stayed at the dealership. Hope my experience with Rainbow helps you. Happy Hunting!

Avis & Marvin

26 de dic. de 2014

My Wife & I are so very pleased with the attention to our needs & the effort that Austin & others went to meeting those needs. We were badly burned by a previous Dealer & were "gun shy" concerning our next purchase. You all were a delight to deal with. Our new car lives up to all of your promises & our expectations. It's so nice to deal with an honest & attentive group of people, especially Austin & Tom Siravo. Thanks for everything!! (P.S. Austin still owes us a visit to set the Garage Door Function)

David White

26 de dic. de 2014

Everyone here was very professional. Great car buying experience and I would recommend them to anyone.

River Girl

5 de oct. de 2014

Ashley and Mauricio were excellent! They all made me feel like I was their #1 customer. The transaction was seamless. Service is A+!!!!

Lisa L

25 de sep. de 2014

Fast, professional service gave me many choices until I was satisfied. I will return in for my next car.

Dawgnola

24 de sep. de 2014

Had the best no hassle experience, great salesman (David Tripp) manager (Tom Siravo) and F&I (Don). The got me and excellent rate and the vehicle was perfect.

BrentB

4 de sep. de 2014

This was my third transaction with Roland at Rainbow. All the cars were as advertised and in great condition. The service and responsiveness to the small issues that normally hassle you when buying a car are what make the transactions easy here. They made a fair deal with no hassle and delivered what was promised. You can't get much better than that

Janice

2 de sep. de 2014

I appreciated the patience of Maurice, my salesperson, who bore with me as I shopped for four days for the perfect car from the vast array of stunning imports on hand. He was very friendly and knowledgable. The car I selected was beautiful, clean, and in perfect condition for an almost two year old car. It could pass for brand new, even down to the new car scent. I feel that I got a decent price, although I did have to battle it out with the sales manager over my decision not to buy the "mandatory" Autoguard. I did my own financing through USAA and was pleasantly surprised with the ease and lack of pressure I experienced in the final financing step. Everyone was courteous and professional, and I will use Rainbow Imports in the future for my next purchase.

C250 Benz

2 de sep. de 2014

The entire Rainbow staff, especially my representative, Juliet was by far friendly, fun, and made the entire buying process fair. Juliet assisted with the search process and found the exact car that I had in mind. She was also extremely helpful when lining out buying options. The entire process was easy and Rainbow Luxury is the only dealership I want to work with from here on out!

Encore

1 de sep. de 2014

No pressure, no hassle team Austin, our sales consultant, was extremely professional and patient. He walked us through the buying and trade in process. Rainbow was accommodating to our schedule and met all of our needs in car buying process.

Ursula Hand

28 de jul. de 2014

They were very attentive in my requirements for my desired vehicle. They kept in touch with me on their progress of locating one. They were great with allowing me to test drive various vehicles. They answered my questions proficiently. They were not pushy and kept their space, so that I didn't feel backed into a corner. Once I received my vehicle, they accommodated my needs of how I preferred to conduct business. I have very little time and everything was either emailed or text to me ahead of time for my review and approval. ALL of the sales staff were courteous and professional. They respected my time and made it very easy to do business with them. After the sale, they have been great about checking in with me about how my vehicle is performing and to see if I had any operational questions. I only had one little windshield wiper issue, which they changed out when I dropped by and they no-charged me. They were ready for me when my plate arrived and put it on for me within moments of my arrival. I plan on getting my vehicle serviced here as well. I will definitely buy from them in the future. This has been a great experience. It was everything that I wanted it to be and nothing that I didn't want. I highly recommend this dealer for anyone looking for a used luxury vehicle. I purchased a 2011 Mercedes Benz E550. Very satisfied.

SRCoco

15 de jul. de 2014

My wife and I had a great experience at this dealership. The salesman, Herman, was the most friendly and no pusher. He was patient with us as it took us all day to make a decision. At the end of it all, we walked away with purchasing a vehicle and very satisfied. I would recommend Rainbow to anyone looking for quality vehicles.

Scott Amato

8 de jul. de 2014

Overall experience was pleasant. The staff was courteous, professional,and more than up to the task of fulfilling my request for a peculiar vehicle color (Kiwi Green). They eventually located a vehicle in Houston and promptly arranged to have it shipped in a day's time. Salesperson Juliette proved to be knowledgeable about the particular model I was interested in and, thankfully, did not aggressively seek to upsell me on features or luxuries I did not want or need - thank you Juliette! I didn't score the best deal price wise, but certainly feel the negotiation was forthright and transparent. My only complaint of the process was being coerced into paying for Autoguard, some dubious anti-theft protection plan offered by some sham company out of Ft. Lauderdale. Oh well the teeth pulling is over and I can say I'm happy with both my new car and the seasoned veterans working at Rainbow Luxury Imports.

Prairieville Cats

8 de jul. de 2014

Maurice was our salesman for our purchase of an E Class 350 Mercedes. He was easy to talk with, understood what we wanted, was very helpful and knowledgeable. If he did not know the answer to a question, he would find out. The financial person was very nice. If I could give some constructive criticism, I would say that the financial part of this purchase took too long. Maybe more staff that can handle the financial part of buying a car. With this said, we are very pleased with our experience with Rainbow and with Maurice.

Justin Spencer

7 de jul. de 2014

Had a great experience looking and buying my car from Rainbow Luxury! Ms. Juliet was great and worked with what I wanted and what I could afford. Great selection of cars and absolutely great customer service. The next car will be bought from there!

"Driver Upgrade"

7 de jul. de 2014

I wasn't sure about going into this place with all these fancy cars. Usually salespeople in places like this are snobby and don't even pay you any mind. But my salesman Maurice and the others that helped in this purchase were down to earth, easy to deal with, no hassle, made the purchase and paper work and numbers very simple. I would definitely recommend and shop there again.

WalfreJ

10 de jun. de 2014

We visited this dealer in the pouring Lousiana rain to look at a promising car. The car looked great, the staff was friendly and helpful. Unfortuanately it was listed as "no accidents" when in fact the carfax listed a substantial accident. More troubling, the miles, service reord, etc. did not check out. We left with this and other open questions.

Abethea442

2 de jun. de 2014

Kevin was a knowledgable, polite & professional salesmen. I had been to several dealerships in town, & Kevin was by far the best salesman.I would recommend him to my family & friends.

clacrouts2

2 de may. de 2014

My experience at rainbow was exceptional. Can't say enough about the prompt service and wonderful customer service. Awesome car buying experience. Thanks so much!

w0455512

15 de nov. de 2013

I would definitely recommend Rainbow in the future for not only service but purchasing cars as well. The service center is always helpful, as well as for a good dealership to purchase vehicles from.

debbiebruno

11 de nov. de 2013

Kristen was awesome, she took care of all communication with both the warranty company and the rental car company and kept me up to date with everything going on with my car. When I picked up my car she asked 2 young salesmen to connect my Bluetooth for me. They did a great job and were very patient with a technologically impaired lady. I would strongly recommend Rainbow Luxury Imports for their prompt, friendly service and when I get ready to trade in my car, they will be the first dealership I visit!

MandyBT

12 de oct. de 2013

Kristen gave me her full attention. She treated me as a most valuable customer.I was very impressed with the way she handled her job. Exceptional!

roddyo123

2 de oct. de 2013

I hate searching dealership to dealership for a car. I passed down hwy 190 and saw a 2010 Camaro and I had to stop and check it out. Dexter and Melvin assisted me and I loved the car. I told them that I would sleep on it and let them know an answer in the morning. The next evening I decided to bring my Honda in for a trade and surprisingly they were able to give me what I wanted for my trade. We made the deal (they even stayed 30 minutes after closing to make it happen). I rate this dealership as an A+. Not pushy, very honest and pleasant to deal with. Thanks guys !!

jimmp3007

24 de sep. de 2013

I went to Rainbow looking for a Pre-Owned certified Lexus and was presently surprised at the great selection that they had and even more surprised at the prices ! my sales person was knowledgeable and very professional they gave me what I wanted for my trade and when it came to financing they made it even lower than I expected and my overall experience was a great one at best and I would do it all over again ! Thanks to the sales staff and management for a wonderful experience with the purchase of my Lexus .

Missnana

16 de sep. de 2013

Thoroughly enjoyed the experience at Rainbow Imports! Professional sales staff- be sure to ask for Fuad or Melvin. Shopped several dealerships; closed the deal here!!

bdewey

9 de ago. de 2013

Kristen was very polite, informative and helpful w/ my problems. She made it so easy for me and addressed every concern I had regarding my vehicle. Very professional.As walking out, a gentleman greeded me to make sure I was assisted and pleased w/ the outcome.My vehicle sounds like when I first bought it. Very pleased w/ the service and will return for future maintenance.I appreciate their prompt assistance regarding my repairs.Thank you,Belinda Dewey

princesstameka5

18 de jul. de 2013

My salesperson, Mr. Roberto Herrera, made the purchase of my new car a memorable moment. I must say it was the best experience that I have had with a salesperson and this coming from an owner of 5 previous cars. Roberto is someone I would not only recommend to both family & friends but to co-workers & strangers who are looking to purchase a new vehicle as well. This is because I felt he went the extra mile to meet my needs and to make me happy. For every bump in the road that we hit during the negotiation process, Roberto was an excellent defensive driver to get things back on course & he didn't give up. Overall, Roberto Herrera made sure that my experience at Rainbow Luxury Imports was an excellent one. Not to leave out Mr. Lentz West who also took the time to make sure that I understood all the paperwork prior to signing & finalizing the deal. I left Rainbow Luxury Imports as a satisfied customer. I want to give a special "Thank You" to Roberto, Mr. West, & the Rainbow Luxury Import family for the smile on my face. I must say I love my Mercedes-Benz!!!!!!!! In closing, I look forward to doing business with Roberto & Rainbow Luxury Imports in the near future.Sincerely, Tameka T. White

LMD712

16 de jul. de 2013

Friendly, professional service. Very good explanation of service performed on our vehicle, and suggestions for further work that needed to be done to correct the problems we are having. Excellent customer care. We would return to this dealership for sales/service in the future, and we would recommend this dealership to a friend.

1BarbaraWilbert

20 de jun. de 2013

My experience with Rainbow Luxury Imports was outstanding! From the moment I stepped foot onto the showroom floor to the time I left with my Lexus ES350 I was treated like family! Roberto (sales) was able to answer all questions to my satisfaction & he was able to help negotiate a price that was within our budget...thanks, Berto. The service department was just as awesome! Thanks Brian, Kristen & Mike for servicing the car & making sure everything was to my satisfaction before I left the dealership. I will be back to have my car serviced by y'all in the future...you guys rock!

jenniemast

13 de jun. de 2013

Kristen goes above and beyond to explain services needed, to keep me informed and to make sure I am satisfied. She is always very friendly and accommodating. Kristen is very knowledgeable about the cars that are serviced at Rainbow Luxury Imports. When I shop around to purchase a car, I look at the service department and if the service department is not good, I am not purchasing a car from that business. I have already purchased 2 cars from Rainbow Luxury imports and because of Kristen, I am sure I will getting my third from them also. Paul was very polite and friendly. He was right on time to pick me up from work and helped me load my bags. He is very nice young man that seems to be a very hard worker.

dzhopkins

13 de jun. de 2013

The service to my vehicle was prompt and seems to be excellent. Kristin Borries is a great asset to the service department of Rainbow Luxury Imports. She is exceptionally nice, informative and helpful, and she instills great confidence in the department. Everyone at the dealership was very kind, and the accommodations were comfortable for anyone waiting there.

trgalatas

11 de jun. de 2013

I initially dealt with Melvin and did the negotiations with him over the phone.. He was great. Roland delivered the car to my mom's work and went over all of the paperwork with us and finalized the deal. Both men were awesome. Thanks so much. I love my new ride... After I got home the night I bought the car, my dad raised the hood and discovered a cap was missing off the radiator overflow container. I sent Melvin a text message with a picture. The very next day he had someone bring me a cap cover. I can not thank them both enough... AWESOME JOB....

nosub4hp

29 de may. de 2013

Finally there's a great Mitsubishi dealership / service center on the north shore. Ask for Brandon in service dept, he is the most knowledgable and easy to talk to mechanic, I've meet in years. If you own a high end car, he is the one to bring it to. The staff is very friendly & helpful.. DON'T get ripped off atSlidell dealership like I did. If you value honesty, excellent service, and professionals with integrity, this is the place for you. I would recommend Rainbow Luxury Imports of Covington to anyone on the northshore that has a high end import and wants a career certified professional working on their car and not some kid who just got fired from jiffy lube last week. Thanks Again, John L.

JamieBurstSpada

27 de may. de 2013

Very helpful no pressure sales made me feel very comfortable, everyone was friendly and helpful, they found me the exact car I wanted. I am extremely happy with my experience!

Dfaucheux

22 de may. de 2013

I had a wonderful experience at the dealership! They were very accommodating, and did everything to make things work in my favor! I love my car!!! It's beautiful runs well and I have not had any problems!!! Would recommend anyone looking for a vehicle to go to Rainbow! Check out Roberto!!! He is awesome!!

ldesonier

19 de may. de 2013

I was a first time buyer and Rainbow really took me under their wing! It was such a transparent experience- they really wanted me to get a great price and were very clear on their profit from the sale. With family in the auto industry (in lafayette), I was able to check/verify their quotes throughout the process- all were incredibly fair. Thank you, Greg!

dagowop7

17 de may. de 2013

Came into the dealership with many questions about the problems I was having with my BMW. All of my questions were answered by Kristen Borries in a friendly and thorough manner. I know where to go from here in. Thanks Rainbow. Frank Sampere

catdaddy1000

15 de may. de 2013

The experience at Rainbow Imports was a pleasurable one. They don't harrass or pressure you into a situation that is uncomforable to you. I would recommend Rainbow Imports.

dgoodwin76

13 de may. de 2013

We have really enjoyed our recent purchase. Our sales person Greg was very good as was evryone else form finance to service. As our purchase was a used vehicle it had a few items to take care of, everyone was very persistent and made sure they were corrected. We would of course recommend the dealership to others and come back when we need another vehicle.

Lmc1

11 de may. de 2013

I usually dread purchasing a car, but Roberto and everyone at Rainbow Luxury Imports made this the best car buying experience. They went out of their way to make sure I was taken care of and that I was completely happy with my purchase. Everything was done to make this easy on me.

Cumminsbc

11 de may. de 2013

My car buying experience with Greg was so easy. He was very knowledgable about the car and awesome to work with. I have recommended your dealership and Greg many times since my purchase. I drove over from Baldwin County, Alabama and would do it again. In fact, when I get ready to purchase a car for my daughter for college, I will call Greg!!!

w0455512

5 de may. de 2013

I would give a higher raiting if it was not for the dealership not standing behind their vehicle. I understand I purchased a used vehicle but if I am spending almost 20,000.00 on a vehicle and then I come back to get a light fixed and you will not fix it it and tell me that I have to pay 285.00 to fix something when it was broken when I left the lot. I will have trouble recommending this dealership and I will probably never buy at this dealership again.

waltterri09

4 de may. de 2013

when I went to the dealer ship joey was very respectful and very thing he said he was going to do he did . I really injoyed doing bussness there when I had questions he answered them and also expliad everything very good . it only took me 3 hours and I was done and drove off in my new car . also he fueled and cleaned the car for us . I look forward to doing bussness there agin . I would recamend rainbow imports to everybody . thanks and keep up the good work

A Loyal customer and friend

25 de abr. de 2013

When they buy there vehicles from the Auction they don't only run the carfax report, they check all panels of the vehicle with a paint meter. What a paint meter does is measures the depth of paint. If they find a really nice vehicle with a minor Car Fax issue and can prove that it was minor damage (Front or Rear Bumper resprayed, Less than two panels painted) they don't mind taking the vehicle and retailing that vehicle. That vehicle would still be able to be Certified because it was very minor damage. Senerio 2, IF a dealership takes a trade in with a minor Car Fax issue and the vehicle is nice, they would also attempt to retail that vehicle. Those vehicles are always the cheapest vehicles on the lot. If a Customer chooses to buy a Clean Car Fax One Owner vehicle, they don't mind paying more for that vehicle. Thats the reason a dealership keeps specific vehicles with very minor paint work on the lot, there for people that want that vehicle but can't afford to buy the cream of the crop nicest vehicle they have to choose from. This Dealership does not hide anything about there cars and provides CAR FAX's on all of there vehicles, most direct from the website rainbowluxuryimports.com. Check it out and you will see that you are mistaken. It is your responsibility as the purchaser, to do the research on the car you choose to purchase, they can only help you in that decision. Rainbow provides as many tools to assist the customer in making a well informed decision as they can, and wouldn't jepordize future business over a $5 Car Fax Report. For you all to slam Rainbow Imports for a mistake you made is ridiculous and misleading! Like I said you never hear the good only the bad! They have the nicest vehicles and best selection in the South, Period! They may not always be the cheapest price on every vehicle in inventory, but do offer less expensive vehicles to choose like the vehicles these reveiws speak of. These customers should have done the research before they bought, and I also garuntee the vehicles are not as bad as they say they are because they don't sell Junk. They Wholesale Junk! The cheapest car out there is cheap for a reason people, DO YOUR RESEARCH! If you don't feel comfortable than don't buy it. It's called buyers remorse. I'm sorry you felt mislead, and I hope writing this reveiw made you feel better. But, ask yourselves this? Who is really to blame? Check the Car Fax, check the tires, check the equipment and package. Do the correct research thats right here at your finger tips.

Mislead

25 de sep. de 2012

Bought a used Lexus with supposedly a "clean" car fax showing one owner and NO ISSUES. After the purchase we found out the car has been wrecked in both front and back! They are NOT TRUSTWORTHY!! Would Not recommend to anyone. Please buy elsewhere!!

sal.lamartina.1

13 de sep. de 2012

I went to Rainbow Automotive to purchase a BMW they had listed on the website. After inspecting the car, I noticed the vehicle did not have a spare tire. I asked the salesperson about this and he stated the vehicle is equipped with run flat tires (it should be). After further review, I did not see anything on the tire that indicated this, so I called the local BMW dealership and they informed me the tire on the car did not have run flat tires that it should have. I informed the manager that they were falsely advertising this, but he did not care and stated most people don't like that type of tire. Additionally, the car did not have any floor mats. The sales guy said the car did not come with them and they will not put them in. He told me to order them from BMW after I purchased the car. I said okay and went back to the tire issue. After asking if they were really going to just let someone drive off in a car without notifying the customer that the car is not equipped with the correct tires, they walked away and did not want to answer the question. It is my opinion that you cannot trust this company and they are only interested in moving the cars they have on the lot and can care less if someone is deceived.

Consumer

13 de sep. de 2012

I went to Rainbow Automotive to purchase a BMW they had listed on the website. After inspecting the car, I noticed the vehicle did not have a spare tire. I asked the salesperson about this and he stated the vehicle is equipped with run flat tires (it should be). After further review, I did not see anything on the tire that indicated this, so I called the local BMW dealership and they informed me the tire on the car did not have run flat tires that it should have. I informed the manager that they were falsely advertising this, but he did not care and most people don't like that type of tire. Additionally, the car did not have any floor mats. The sales guy said that was my problem and asked if I wanted to car or not. After asking if they were really going to just let someone drive off in a car without notifying the customer that the car is not equipped with the correct tires, they walked away and did not want to answer the question. It is my opinion that you cannot trust this company and they are only interested in moving the cars they have and can care less if someone is deceived.

shell

9 de ago. de 2012

If i had to describe this company in one word its OUTSTANDING!!Great deals, wonderful service and the most honest people!! My mother and i have been searching for vehicles at several different dealerships and that day we were dressed very comfortable(flip-flops and tee shirts). I was shocked at some of the way other dealerships would give us the cold shoulder.Not giving up, we decided to head to Rainbow luxury Imports.They never did once "judge the book by its cover" greeting us with the biggest smiles and firm handshakes! The way this company marks there vehicles you can really leave out all the annoying haggles. I'm so happy to say we purchased a beautiful Infinity for a few thousand less then other company's.This is a dealership that competitors SHOULD be taking notes from!!

ofchaynes

17 de jun. de 2012

I took delivery of my 2007 Mercedes C-230 on May 9, 2012. I was very happy with my car until 3 days after the sale, I noticed a rattle sound coming from the left rear of the vehicle. I was then informed by my mechanic that the rear springs and suspension was bad and it will cost me about 900.00 dollars to repair the problem. I know this was a as-is sale, but i guess buyer beware is the answer for this problem. I was also unhappy to learn that there was no history of when the vehicle was last serviced before i purchased it. I was informed that the vehicle was purchased about 2 days before I purchased it and it was put out for sale without any service being done. I was then informed that i should get the vehicle serviced as soon as possible. How can i recommend a dealership to future customers, if that dealership can't stand behind a vehicle that cost 18,000.00 dollars. I can understand if i purchased a vehicle that cost 3,000.00 dollars, but 18,000.00 dollars. I know that my problem is not your problem and that the sale has been done, but we live in a sad state of affairs when we can't walk into a car dealership with faith that that dealership will act in good faith and provide the customer with the satisfaction of knowing that they (the customer) will get a vehicle that they can depend on and will last at least a week without having to take it to have it repaired.

Great service

3 de abr. de 2012

Everyone here was very friendly while helping me look for a car for my son. Great service and would definitely refer them to my friends and family.

sanchez

23 de feb. de 2012

great selection of cars. went in looking for one thing and bought another totally what i thought i could not afford but did. Very easy financing was in and out fast.

suzieq

28 de ene. de 2012

Great experience with this dealership. Very nice employees made my shopping experience a pleasant one. Will recommend this dealership to friends and family.

NIKKIIT

26 de nov. de 2011

THE ENTIRE STAFF AND OVERALL PURCHASE EXPERIENCE WAS SECOND TO NONE. THE SALESPERSON WAS EXTREMELY COURTEOUS AND REALLY MADE ME FEEL LIKE HE WAS WORKING FOR ME. THERE WAS ABSOLUTLEY NO PRESSURE DURING THE ENTIRE PROCESS. THE FINANCING WAS BETTER THAN I COULD HAVE GOTTEN AT MY OWN BANK. THE NEXT TIME I AM IN THE MARKET FOR A NEW OR USED CAR THERE IS NO OTHER PLACE THAT I WOULD EVEN CONSIDER!! RAINBOW IS THE BEST!!!

franklin

21 de mar. de 2011

10 out of 10 bought a bmw 650 i love it. will buy another bmw 5 series from them soon. thanks

Serabrooke

26 de ago. de 2009

The customer service is the best. I've purchased 10+ cars and never been happy enough with a dealership to return. I will not buy from another dealer other than Rainbow Imports and I will refer all my friends and family. In addition, it is nice to have a local dealer that handles sales, parts and service on imports rather than driving to Baton Rouge or Metairie. They are accomodating and friendly. :-)

bmw003

3 de mar. de 2008

Rude and I absolutley am disgusted when Employees throw their "Title" around. What happened to our customer service skills.

Yo Joe

22 de oct. de 2007

This dealership is horrible!! I went in looking for a small 4-cylinder communter car for college & they kept showing me brand new 6-cylinders and cars way out of my price range. After I told him for about the 12th time, he finally showed me a Forenza, which I really liked. However, the car was covered in dings and dents and scratches, inside and out! They would not negotiate the price at all. I told him I was willing to pay no more than 10 thousand after TT&L, and his only argument was "everyone has to pay taxes" It had nothing to do with taxes!! I wasnt paying almost $20 thousand dollars for a used car that was beat up & not not taken care of. I called back and told the salesperson that if he could get me out the door at $10 thous then i'd pay in cash & pick it up tomorrow. He said he'd speak with his manager & call me back. Never heard from him again.I went to the Suzuki dealership in Hammond & it was a much better experience. I found another Forenza, MUCH better condition, 50,000 less miles, under full warranty, and in my price range. The salesmen did not hassle or pressure us. They were very patient and worked with us to make us happy!

hfgslb

28 de oct. de 2006

I and my wife were mislead by the sales persons, on two occasions by two different salesmen. This caused us to lose time (hours), money and energy. Our dealing with them was a very frustrating, exasperating experience. When the owner (so we were told) was informed of this he had a cavalier attitude and essentially stated, "Oh, well, thanks for stopping by and have a nice day but don't let the door hit you in the butt. . ." They had no value for the customer or their integrity. Go ANYWHERE else but to this dealer to purchase your vehicle. If you value your own integrity, don't go to this dealership.