Musicman007

4 de nov. de 2016

Stan is by far the most professional Sales associate I've ever worked with. He is an incredible assert to Mercedes Benz of union (Ray Catena) My wife and I are very happy and would recommend Stan to anyone in the market for a Mercedes.

Mdasilva17

10 de oct. de 2016

Last week I truthfully walked into Ray Catena with every intention on not loving the car that now I have been driving since. Needless to say, I was pleasantly surprised and overly satisfied with the entire process. A wonderful man named Stanley Baum helped me as soon as I got there. His honesty helped me make my final decision on purchasing my new 2017 GLA 250. I fell in love with the car Saturday and he made sure I walked away with it Saturday as well!

Lex1

10 de oct. de 2016

Working with Chris was a pleasure. After speaking together and having discussed what was important when purchasing my new vehicle he found the... "perfect car for me"! He gave me straightforward numbers on the deal and also my trade in and never tried to up sell me on features I didn't need. It is for this reason that I highly reccomend Chris Popin as your next salesman at Ray Catena Mercedes of Union.

CUKI917

10 de oct. de 2016

Very satisfied with customer service,excellent attention in time,dedication and experience of the sales representative along with the manager and other.Thank you very much Stanley Baum.

Themutt

10 de oct. de 2016

I purchased a Certified Pre-Owned CLS550 4Matic from Stan Baum and although they did not have the exact car that I was looking for when I started my search, Stan kept in touch, showed me a number of cars and finally found the exact car that I was looking for. Stan was wonderful in keeping me posted as the car was prepped and the entire experience from beginning to end was wonderful.

RAmon Estores

29 de sep. de 2016

1st time to get a car, no hassle, everything went smoothly. Had a to wait a week though but I trusted my car guy Stanley Baum so he can get me the car I wanted, and not what's just available..and he was right for making me wait! He said "trust me" and I'm glad I did!!! Had a genuinely fun experience!! I love my car!! 2 thumbs up! If you're ever in Ray Catena Union NJ looking for a Benz..look for STAN THE MAN!!!

Lim100

29 de sep. de 2016

If i can Buy 10 cars from This dealer i would do it. As soon you walk in they make you feel very comfortable. I will definitely recomend all my Family And friends Rich Kazdan Who help me pick my car and Christopher Bradfield who teach me all the features on my new car very patient and professional. The service is excellent!!!

Denise

21 de jul. de 2016

I am very happy with my choice to buy a Mercedes. I am even more satisfied with Ray Catena. The service is exceptional. My service rep. Victor has always gone above and beyond to accommodate my needs. I cannot say enough about his efforts. Ray Catenary Mercedes is number 1.

Arthur1

13 de jul. de 2016

From my first visit to Ray Catena, Chris has provided me with such a wonderful experience in acquiring my first Mercedes, he made it so easy. I love his honesty and integrity, he is such a pleasant person to deal with and is very knowledgeable about the Mercedes car industry. I have dealt with Chris in 4 transactions from Ray Catena who has clearly supported him. On my recent transaction I called Chris from the the hair salon and when I got to the dealership a few hours later my car was being prep! That's what I call service!! Ray Catena is a great dealership and I would recommend them and especially Chris to anyone. Try them you will like them!

HL

13 de jul. de 2016

Excellence service from Chris. He will work with you every step of the way and explain what will happen next. Had a great experience working with him

Bostontomt

11 de jul. de 2016

Harold King and Chris Bradfield are to be commended as very professional gentlemen in every sense of the word. They bring the highest honor to Ray Catena and I know they are truly valued (and should be) employees. I also must mention Joe Natale who has graciously helped me in the past but was not available when I arrived and Rich Kazdan stepped in and did just a wonderful job (totally 1st class) and James Castello and Dan Liguori, both, who more than ably assisted. KUDOS All: including the receptionist and the ladies answering the phones. Again, another totally satisfying experience at Ray Catena, Union, LLC.

Vanessa

11 de jul. de 2016

I came into Ray Catena (Union) not 100% certain that I'd lease a car. My mother, brother & cousin were all customers at this dealership; however, I was leaning towards another luxury brand. After a very brief conversation with Chris Popin, I changed my mind. He knew exactly what I was looking for & guided me through the process. He must have shown me 10-12 cars & by the end of our visit, I was ready to lease. I needed more information, so Chris held the vehicle I wanted for me until the next day. I met with him around noon, & he made me feel comfortable during the 3 hours that I had to wait to ensure that all of my paperwork, insurance & trade-in were secure. As soon as the lease on my CLA250 ends, I'll be meeting with Chris for another lease. His customer service & ability to understand your needs was impeccable. If you're looking for a Mercedes Benz, he's the guy to go to. Thank you so much, Chris! I never thought I'd be driving in a luxury car at 25 years old!

Valerie

11 de jul. de 2016

My husband and I can always count on Chris for his honesty and professionalism. He doesn't just give you a sales pitch, he delivers and stands by his word. Won't go anywhere else for my cars!

Steve

27 de jun. de 2016

Excellent service knowledgeable and friendly staff superior showroom. Friendly greeter at the front desk. Offered a smile and amenities if I desired them. Fabulous day for me.

Ashley R

27 de jun. de 2016

Very excited with my first Mercedes Benz purchase. Rich was fair and straight forward with pricing, he made sure i received the most reasonable price for the vehicle. Christopher the car concierge did a awesome job explaining the details and features of the car. very patient and knowledgeable great experience overall. will definitely be recommending this dealership !

Karim Asal

24 de jun. de 2016

Felicia at Route 46 Chrysler is an outstanding person to purchase a car from. I had an AMAZING experience with her buying my last car!!! She went above and beyond to make sure I got the car I wanted at the price I can afford. She treated me like family and made me feel very comfortable. I would definitely return to her for my future purchases and will most definitely recommend family and friends! Thanks a lot Felicia!

Wrc

15 de jun. de 2016

Before arriving They quoted me a firm price on the new car and a value range on my trade in. I arrived at the dealership everything was as promised and the trade in was valued on the upper range of the phone quote. Stan the salesperson was welcoming and knowledgeable. The general manager bent over backwards to insure I got a good deal in the fashion that I wanted. The tech support people were good teachers, well prepared and again very professional. A very positive experience all around. My hat is off to the team in Union!

tony023

15 de jun. de 2016

I'm so glad I chose this dealership to purchase my first Mercedes Benz. I'm loving my 2007 SL550. My sales person Stanley, was friendly, knowledgeable and made it a great experience. Everyone I met here was a pleasure to deal with. Fair pricing and negotiations with a great selection. I would definitely ret

John Allen

15 de jun. de 2016

Howard Hughes at Ray Catena was a terrific help to me in a tough situation. He handled my lease with style, class and humor. Howard went above and beyond to make sure I left with precisely the vehicle I wanted (and then some) and made the process ridiculously easy

Dan

26 de may. de 2016

Great experience with Stan who was knowledgable, patient and accommodating, made for a good deal for all involved, and a smooth, efficient and pleasant experience.

JERRYL

26 de may. de 2016

The first word that comes to mind following my experience with Christopher is FANTASTIC! He is knowledgeable, patient, friendly and really cares about the valuable job he is doing. In addition to the valuable time we spent together he stressed that I should call him for any question and he will be there to help. All dealers need to have more people like Christopher to make the industry achieve a very positive image.

Angela Nicastro

26 de may. de 2016

This is the 3rd Mercedes I have leased from Ray Catena of Union, NJ. The staff is truly on top of the entire experience. From the moment you walk into the door until you leave with your new vehicle, every person involved is courteous, polite and very accommodating, All of my questions and concerns were met with enthusiasm and clarity. I would never go anywhere else to purchase my Benz, and hopefully John Farrell never retires. He went above and beyond to satisfy my needs for my new car, which is a new experience for me in car buying. I am forever a Mercedes girl thanks to John.

Thomas Culmone

26 de may. de 2016

I came by the dealership to see the new cars and i was very in pressed. The dealership was very professional, they listened to all of my needs and wants. I will buy a car from this dealer with out question .

Cris

11 de may. de 2016

We traveled 160 miles to this dealership and were treated like royalty. The staff was extremely knowledgeable about the sales process and the vehicle we were interested in. We were in & out with our new car in a very short period of time.

Yin

11 de may. de 2016

Well I am not an experienced rater/reviewer but I feel it a must to leave a strong recommendation to this Mercedes dealer and to my friend Stan. Actually this is my very first time to buy a new vehicle so I consider it as a big move in my life, especially when the brand name is so world-renowned. Everything just goes smoothly. From the day I stepped into the hall and sat by Stan's desk with an unclear mind in my head, to today I have my new Mercedes picked up and parked by my home, only 11 days. Yes you will have the right answer, right here.

Pam & Charlie

11 de may. de 2016

We walked into the dealership at 3:30 pm on a Saturday and walked out at 5:45 pm with a new Mercedes GLA250. Stanley worked with us to find a car that met our needs but also satisfied needs we didn't even know we had! He provided exceptional customer service and answered all our questions completely. We highly recommend both Stanley and this dealership.

Manuel Sanchez

11 de may. de 2016

I had an excellent experience and the sales person gave me all the options and show me the cars i was looking for, i'm impressed.

pquach

20 de abr. de 2016

Stan Baum was a terrific associate who helped me find a great deal that I could not refuse. Never felt pressured and overall a very pleasant experience. Will Reyes was also helpful with walking me through the plethora of functions within the 2016 C300. Thanks guys!

Mary Anne

20 de abr. de 2016

I worked with Victor Kaczynski on a lease. He was most helpful, friendly, knowledgeable and kind. There was no pressure to make an immediate decision, just a great deal of information about the car I was interested in. The entire experience was very enjoyable.

Nuno A

20 de abr. de 2016

Wow! Awesome experience and high level of client satisfaction. Getting a Mercedes is already a treat, getting one with the assistance of Jim Wiecenski and Joe Natale is priceless. The team, from the James Castellp, Sales Manager to the Concierge representative teaching you about the car was first class. Highly recommend you visit the Union store for your Mercedes Benz and to meet a great team that will go out of their way to make your experience the best it can be.

newmercedesowner,78

20 de abr. de 2016

Victor Kaczynski is an honest, considerate and hard working salesperson. He made purchasing my first Mercedes-Benz a joy. Victor treated me like family and assisted me in the best decision for myself and my family. He is professional, yet friendly and will not pressure you, just to make a deal. I highly recommended this dealership and Victor Kaczynski as your number one salesperson.

Gary

11 de abr. de 2016

This dealership deserves a 5-star rating because the overall experience of buying the new car was fantastic. Stan Baum did a great job walking us through the different models, explaining the features, and giving us a hands on test drive. We were never rushed or pressured. Best of all he was able to find the exact car with the features we desired. Lastly, Nick Bradfield did a great job going over the features of the car when we picked it up.

NDD1962

11 de abr. de 2016

I leased my car through Mercedes Benz Financial 4 years ago and wanted to buy it at the end of the lease. Chris Popin handled everything including getting the car CPO'd so I got another year of warranty and arranged for a few dings to be repaired. He also handled the finance and I was given a loan car for the few days mine was at the dealership. The transition was seemless and I totally satisfied with the professional service I received from this dealership.

Louise Kinas

11 de abr. de 2016

This is the second car we have leased from this dealership. Our salesman was extremely professional and found us the car that we wanted that no other dealership could find for us. Also the price was the best around. He is very helpful and efficient.

Mike-Westfield

11 de abr. de 2016

This is the 4th Mercedes I have leased from Ray Catena of Union. Joe Natale has always done a great job getting me into the right car. This year I did not think I would be back since they refreshed the ML to the GL and the lease went up. Joe had me work with Stan Baum, who I have know for a very long time (he used to own Scott's Shoes in Westfield with his brother). Stan did a wonderful job finding me the right car at the right price. I would highly recommend Stan and the entire team at Ray Catena of Union to anyone.

Michael Isaacman

4 de abr. de 2016

Ray Catena of Union has always taken care of me. This experience was no different. I have known Stan Baum for a very long time and he recently began working for RC. Lucky for me and Ray Catena. He put me in a lease I did not think was possible. We are so happy to be driving a brand new GL350.

Hongjo

4 de abr. de 2016

Excellent pricing and hassle free buying experience. Richard K was up front and honest throughout the entire process. Highly recommend to anyone looking to purchase a new vehicle.

Candy Brown

4 de abr. de 2016

I was hesitant to switch to a Mercedes and Howard was the most non pushy, calm salesperson I've dealt with in years. I cant say enough good things about him. Once I purchased the car Chris helped me understand all the cool things the car did that I didn't even think to ask about. He went through everything methodically and accurately. I couldn't even think of additional questions. Thank you both for all your help!

BCASTRO

4 de abr. de 2016

Stan Baum was VERY EASY TO DEAL WITH NO HASSLE ,NO FUSS.... everything was ready to go as promised. Christopher Bradfield was very knowledgeable, went thru all the car details took his time .. Overall RAY CATENA MERCEDES BENZ of Union was one of the BEST car dealership I have ever worked with . Much Continued Success.

Rightback

4 de abr. de 2016

I have been looking for a new car for a few weeks. Called Ray Catena yesterday and I was lucky enough to be connected to Chris Popin. I went in today and Chris spent A LOT of time with us, making sure we had all our questions answered and test drove everything we were considering. This is a really impressive dealership and I would highly recommend seeing Chris for your new Mercedes!

cknee

4 de abr. de 2016

Very knowledgable and friendly staff, large selection of all makes and models of Mercedes Benz, one of the easiest car buying experiences I have ever had!

sprinterlover

14 de mar. de 2016

Sadly nowadays "Customer Service" is a thing of the past. NOT so with this first class dealership. My first interaction with them was a phone conversation with Thomas Ryder in the Sprinter division of the dealership. Tom was warm and welcoming answered my questions and left me feeling like my business mattered. A trip to the dealership confirmed my original thoughts. Tom was incredibly knowledgeable and helpful and we are thrilled with our purchase and will recommend this dealership to everyone!

Parliament12

14 de mar. de 2016

Stan was patient with us from the start and got me where we needed to be fairly quickly. He was transparent from the beginning and never pushed us into something we didn't want. There was no waiting and Stan is super efficient. Communicated with me after I left the dealer and each day leading up to vehicle pickup. Always accessible and you won't believe how fast it took to complete the transaction on the day we picked up the vehicle - may have set records! What I found really great was Stan was proud to work for MB and most importantly Ray Catena. He loves what he does and he understands the importance of customer service and I'm sure that it helped us feel comfortable about purchasing a vehicle from him.

proudownerglc500

14 de mar. de 2016

Rich spent the time to explain all financing and leasing options. I was reluctant to lease (since this would be my first time) but Rich was patient and thorough and explained all of my options. I have bought many cars and working with Rich was hands down the easiest most flawless transaction. I was surprised how quickly he got me in to my new car. I never felt pressured, haggled or rushed. Rich followed up with me up to make sure that I was happy with my purchase and was kind enough to walk me around the dealership to explain all of the great services Ray Catena has to offer. I would recommend anyone that is in the market to purchase a Mercedes Benz to ask for Rich. He will certainly make your car buying experience a pleasurable one!

Barbl

15 de feb. de 2016

Mia found me the perfect car and made sure I was 100% satisfied. She even brought me lunch. She is adorable, extremely efficient and knowledgeable.

Pascale

15 de feb. de 2016

Excellent service in every respect. Mia Conti, sates person is wonderful in negotiating various aspects a deal. Bravo! Rest of the team did a very good job too, preparing the car and reviewing the features.

RichMar

15 de feb. de 2016

The staff is courteous, knowledgeable and guided us professionally through the purchase process. Mia Conti is a true asset to the Ray Catena organization. I would highly recommend this dealership. This is the fourth car we purchased at Ray Catena of Union and Mia Conti has taken excellent care of us each time.

Kevmonde

11 de feb. de 2016

Bought first C-Class at Ray Catena of Union three years ago and now a new GLA ! Always warmly welcomed whether I was shopping or stopping by for service. Our sales rep, Chris, sold us both of our cars and maintained a relationship with us, causing us to come back to him when we were thinking of getting another vehicle. Chris is extremely personable, accommodating, and never made us feel pressured or uneasy. Will always return to Ray Catena of Union!

MB Tow Racer

11 de feb. de 2016

Best buying experience I've had, thanks to salesman Brett Gardner and Product Concierge Christopher Bradfield -- never had anyone patiently show me all the car's features so thoroughly.

barbl

11 de feb. de 2016

Mia found me the perfect car and made sure I was 100% satisfied. She even brought me lunch. She is adorable, extremely efficient and knowledgeable.

pauldelsordo

19 de ene. de 2016

I wasn't sure what I wanted when I walked into the dealership because I was torn between a car, SUV, lease or purchase. Within a short period of time we narrowed down what was best for my particular situation. The salesman-Chris Popin, was very knowledgeable and helpful. Within a day we had everything set to deliver my new car, and it was a nice feeling they gave me. The day I picked up the car there was a gentleman that spent a considerable amount of time with me explaining every detail and option the car had to offer. He knew the car inside and out, and that made me feel more comfortable. He even offered to come to my home to pair the vehicle to my garage door opener. It was a really nice experience, and I do have another dealer to compare it to. The other dealer was fast paced, hard pressing, and turned out to be a huge fraud. I would refer the Catena dealership and Chris Popin to anyone looking for a new or used vehicle because they exhibited professionalism the way it should always be.

Cedes-girl

19 de ene. de 2016

I recently purchased a new Mercedes (E350 my 3rd), this is the first one from Ray Catena. I have always liked Ray Caten's, (I bought a Jaguar from them in 2002), but they can be a little more pricier. But never the less, this time they did come down a little on the price, (in the past I met with female sales persons, who wanted outrages money and refused to comedown or negotiate on the price, so needless to say each time I went to a different Mercedes dealership, and ended up with a bigger car, that cost a lot less than what they wanted for a small Mercedes C350). This time I worked with a salesman whos name is Stanley Baum, a very nice man, who got the car I wanted and it even had some extras, that I hadn't even thought I wanted, but now really enjoy having. I also meet with Christopher Bradfield, the "product concierge" he was very helpful and knowledgeable about the new E350 and how it operates and all the amenities included in this car.

SCD

19 de ene. de 2016

We purchased a new GL450 from Ray Catena Mercedes Benz of Union this week. This is our first Mercedes Benz. Chris Popin was very professional and the customer service we received was exceptional. He was attentive and listened closely to our needs. Chris was able to secure the perfect GL450 for us with the color and options we wanted. Every step of the sales process was handled beautifully thanks to Chris. We very highly recommend Chris Popin

oliveira5110

13 de ene. de 2016

Troy was a great salesman. I have purchased many cars from Troy in the past and more in the future. Ray Catena has gained an incredible salesman and many future customers! Thanks Troy for another great sale you are outstanding as always.

Amanda

13 de ene. de 2016

It is such a pleasure to deal with this dealership. I sent a msg via email requesting I am looking to lease a car. My inquiry was answered in a very timely manner. Arealle sent me a msg and also placed a call to see what I was looking for. I walked into the dealership of course the Receptionist very friendly which is always a plus in my book. Arealle came over and brought Howard over to let me know that Howard will be assisting me. Howard was very friendly not pushy at all which is also a plus in my book. I told him what I was looking for he brought us up to the showroom and showed us the car. Howard was very engaging and paid attention to what it was I was looking for. Thank you Howard it truly was a pleasure dealing with you. Kevin who walk us thru as to how the car worked was very patient and he knew what he was talking about. Thanks again to all.

carbuy

13 de ene. de 2016

I purchased a Mercedes 2016 GLC. This was the best car buying experience I have had. Thanks to Stanley Baum a terrific salesperson in the way he made the purchase smooth and terrific. He was top notch all the way. Christopher Bradfield was excellent in the way he showed us all of the car's features. A job well done.

RPratt

31 de dic. de 2015

Troy Dawson, went above and beyond to ensure I got the car I wanted for a decent payment. Thanks again for your help! Rechelle P

Mdugrace

31 de dic. de 2015

Chris Popin at the dealership made my re-lease an enjoyable event. No snags or double talk. That is why I am leading my 6th Mercedes Benz from him. Absolutely outstanding customer service!

Oliveira Family

21 de dic. de 2015

Troy was great as always! I have purchased multiple acuras from him in the past and now a Mercedes can not be happier with my new car. As long as he is part of the ray catena sales team I will be buying from him. He is truly a asset to Ray catena in Union. Thank you for a great purchase experience. Everyone was outstanding from the manager to the product specialist that explained the whole vehicle to me and Troy many more years of selling me cars.

jackiep86

10 de dic. de 2015

We purchased a Mercedes GLA. This was the best car dealer expereince we have ever had. Richard Kazdan did an awesome job in getting me into the car I wanted, all while on the phone with me, within 1 day. Christopher Bradfield did an exceptional job at teaching me all of the vehicle's functions. He was through, patient, and very knowledgeable. Overall my expereince with Mercedes Benz of Union was above satisfactory. I will return for my future car purchases and will recommend all my family and friends.

My Toy

10 de dic. de 2015

I purchased a Mercedes Benz E350 on Nov 5 2015. The entire experience was smoothest auto transaction I have experienced..I would like to Thank Mr. Bill Zimmerman Sales Manager and Ed Moravek Master Certified Sales Representative they both made the Sale Smooth..I would also like to thank Christopher Bradfield Product Concierge for his excellent explanation of my automobiles functions.

Carriere,joan

7 de dic. de 2015

We decided to look at a CPO E 350 and not only purchased one but came back the next day to purchase a CPO ML 350! The Ray Catena experience was the best.......the process is easy and stream-lined so it is painless! Of cause, Chris Popin is wonderful and his attention to a customer's needs are above and beyond the call of duty. Highly recommend Ray Catena MB and Chris Popin.

GLE450

7 de dic. de 2015

Everyone at Ray Catena Mercedes Benz of Union were very informative and knowledgeable about all of the vehicles in their showroom. Joe Natale was an amazing salesman, understanding and worked to find the proper vehicle for me. Christopher Bradfield the product concierge was the best, so knowledgeable about the vehicle and explained everything about the vehicle in complete detail.

Ray & Catherine Saleeby

7 de dic. de 2015

Everything about it was terrific. Jim Wiecenski, my salesperson was as terrific as always. Young Christopher Bradfield showed us all of the cars features and he was excellent. All in all this is a top notch dealership from sales to service. We come back every time we need a new car.

DARYLD

18 de nov. de 2015

I just brought my third Mercedes Benz and yes Chris Popin was my salesman every time. Chris Always takes his time he explains things at every step as you'r going through the process whether it's your first car or your third or fourth car or SUV. Chris Popin is honest and I consider him very trust worthy. Thank you again Chris I really appreciated the time and effort you put in with helping me.

QB85

18 de nov. de 2015

As a 1st time Mercedes customer, I must say the experience was definitely worth the wait. I salesman was Chris Popin, whom He didn't force anything on me, instead he took his time to work with me and my fiance and gave us the best options. All my leases been with Honda, but after getting my 1st C300 Benz lease and experiencing the customer service at Ray Catena Union, I'm sure I'm joining the Mercedes family for a long time. Thanks again Chris !!!

HappyHurtE350

6 de nov. de 2015

I felt welcomed at every meeting. Everything I asked for they delivered. I knew I was going to get a great car, but the service I received from start to finish was just as great!

Pam123

6 de nov. de 2015

Stan, is very professional, honest ,kind and helpful! He got me the car I wanted,great price got me in and out. Very very happy!!!

Jnocs20

6 de nov. de 2015

The company was quick to follow up through my email inquiry. Gave me a good deal on my trade in and got me in a new vehicle within a couple hours. Stanly Baum was kind, courteous, and will to work with me within my price range. There is free water and sodas as well as coffee, etc. in the cafeteria area which adds a nice touch. I would highly recommend purchasing a vehicle from them. Less

Dr. Phil

29 de oct. de 2015

From the time my wife and I walked into this well appointed dealership to the time we left driving our Mercedes Benz GLK 250 we were beyond pleased with the dealership, the ambiance, customer service, efficiency and thoroughness of the people assisting us. First the dealership was well appointed. It was expansive and well structured. Mostly all the new and preowned inventory was in the showroom. Shortly after we arrived we met the representative that would ultimately sell the car.; Ed Moravek was a friendly, down to earth guy who (despite the stereotype of a car salesman was genuine, honest and nooooo pressure. He took time to explain everything. We went on a test drive and again, no pressure, lots of dialogue and explanation of the car. The price he quoted was fair, he processed the purchase loan and extended warranty in an unbelievable short span of time...while we waited for the car to be detailed we were fed, watered, coffeed and even could have played billiards. When the deal was done, the dealership gave us a number of gifts including a certificate for a family portrait by a professional photographer, travel mugs etc. We then were introduced to a friendly and instructive concierge named Nicholas Bradfield who went over the car, the technology from stem to stern in detail. Both my wife and I were impressed with this service and the young man delivering it. I currently have a Porsche and BMW and this was far the best buying experience.

ASD

29 de oct. de 2015

We walked in for a test drive on mercedes benz 250 and left driving with the car. Very pleased by the dealership, and service offered. Mr.Gary Wilson, was friendly, Very informative and dynamic. Handled various questions from us and helped us in the entire process of buying the car.Very much impressed by the honest quotes provided.

Shelton Glasgow

27 de oct. de 2015

Very professional, sales representative Chris Popin was refreshingly honest, knowledgable and helpful. He listened as we described the type of vehicle we were looking for then he explained our options and took the time to show us several cars and their features and more importantly he gave us time to make a choice.

Mymercho

22 de oct. de 2015

Overall great end to end experience. I purchased several cars in the past and dealing Rich Kazdan was probably the best experience ever, very helpful and transparent. Also ready to find the best dealer available. Will definitively come back to Ray Catena Union in the future.

Jack G

22 de oct. de 2015

I wasn't expecting to buy a car when I entered the show room. I was introduced to Stanley Baum and he patiently and knowledgeably answered my questions and showed me exactly what I was looking for. We went on a test drive and I told Stanley I would come back later in the day with my wife. It was a pleasant, no pressure situation. When we returned later in the day Stanley spent considerable time with us and made the process of turning in our current car (a BMW that was coming off lease) as easy as could be. We drove in with a BMW and drove out with a new Mercedes. No hassles at all. The experience didn't end there. Nicholas Bradfield then had the difficult task of explaining to me how the car and all of its amazing technology worked. He spent over an hour with me clearly explaining and demonstrating the various systems. He knew his stuff and was able to explain it in a clear and understandable way. I give my overall experience and both Stanley and Nicholas five star ratings in all categories.

Chinaire123

22 de oct. de 2015

If you know anything about moving to a new home and car shopping, it is SRRESSFUL. Not to mention that my lease was over in a week's time. I had to make a decision between the 4 series BMW and the C300. And although a very tough decision, Chris Popin made me feel both comfortable and confident when selecting a model that would best fit my lifestyle while finding ways to help me cut cost. I didnt feel any pressure and Chris was patient and knowledgeable about the products. Chris Popin welcomed me into the Mercedes-Benz family with open arms and as stated in the title, I AM A SATISFIED BENZ OWNER.

Brian Savarese

17 de oct. de 2015

From the moment I stepped into the showroom and met John Farrell to leaving with my new Mercedes I had a great experience. There was no pressure and just top level assistance from John who was my sales person to Nicholas Bradfield who was my Product Concierge.

Jeannette N

17 de oct. de 2015

Upon arriving I was greeted warmly by the receptionist who asked if I wanted anything to drink. I was able to look at cars without a salesperson hovering trying to sell me something. When I was ready to speak to a salesperson, I met Brett Gardner. He was knowledgeable, easy to deal with and made my car buying experience effortless. He also helped me get the best price for the car. Brett is a good guy and a nice guy and at no time did I feel I was being taken advantage of. I felt like I was buying a car from my son. When I went back to pick up the car Christopher Bradfield, the Product Concierge helped me learn my new car. It was as if this job was created for him. He was perfect. He is calm, patient and extremely knowledgeable. He does his job in a way that I did not feel anxious or bad that I took up so much of his time. My whole car buying experience was wonderful. I was very impressed. I have never had this experience elsewhere when I had previously purchased Mercedes. Good job Ray Cantena!

Florence Shukis

25 de sep. de 2015

My husband and I entered Ray Catena to look at cars and met Stan Baum, several hours later we purchased the car of my husbands dream. Stan's knowledge of cars is extra professional. Stan is the ultimate savant of Mercedes-Benz. Stan listened then matched our wishes to the perfect car. Thank you Stan. Christopher Bradfield explained in layman terms the technology of the car. We have a lot more to learn and Christopher has made himself available for additional instructions. Christopher is patient, and totally versed in the amazing technology of the Mercedes-Benz I highly recommend this dealership and staff to all my friends. .

Robert Hoffman

16 de sep. de 2015

Nicholas Bradfield the product concierge was a great help today. He offered my wife and I great assistance on the Mercedes we just purchased today. He was very helpful and knowledge able the product and knew what he was talking about.

Ramya05

16 de sep. de 2015

Mr. Victor K was very helpful, friendly and professional. He was very informative from the start and answered all my questions with a great level of experience which made me comfortable in leasing a 2015 C300 sedan. I felt confident in my decision right away and came by after two days to pick up the vechile. Paperwork was also handled pretty well. Mr Victor explained every detail and gave me options explaining my choices. My calls were also answered promptly. Finally, he is a excellent experienced professional.

2318

15 de ago. de 2015

My Experience with Ray Catena dealer was Excellent my car was ready in 1 hour and my selling agent Victor it is awesome and very well educate, they know everything about the car. The process and negotiation went very well.

Mike

14 de ago. de 2015

Buying a car was never something that we looked forward to. Stan was professional, courteous, knowledgeable, worked hard to find the vehicle that we wanted and perhaps best of all, didn't hustle us. In short, because of him, the experience was a pleasure. In general, the dealership at Union was unlike anything we'd experienced before. We will be back and give Stan and Ray Catena Mercedes Benz of Union our highest recommendation.

Tennis45

14 de ago. de 2015

It was a stress-free, pleasant shopping experience at Ray Catena's Mercedes Benz Union. There was no pressure and Chris Popin, our sales associate did everything to accommodate us after we made our decision to purchase. He did any and all he could do to meet our requirements. The day we picked up the car was wonderful. The whole team got us on the road educated and comfortable with our new high tech vehicle. Nick, the tech guy spent all the time we needed to make us understand our new GLK! We would recommend Chris, Nick and Ray Catena Mercedes Benz Union to anyone interested in buying a new car! Thanks again!

virg76

14 de ago. de 2015

Just bought my car from Chris Popin at Ray Catena Mercede Benz in Union and I couldn't be happier! From the moment I walked in he made us feel at home and welcome! He was very professional, knowledgable, and thorough! If your looking into a Mercedes Benz make an appointment with Chris and you will not be disappointed! Thanks Chris and see you when it's time for my next one!!!!

Debra Kiedaisch

5 de ago. de 2015

From the very start buying my new Mercedes 2015 GLA from Ray Catana was a great experience. My husband spoke to our salesman, Stan Baum, and told him what we wanted. Stan got back to us right away with exactly what we wanted at a great price with good financing. The car was ready within the week. Gregory Gazzola, our Product Concierge, explained all of the features of the car and thoroughly answered all of our questions. Everyone we came into contact with at Ray Catena were very professional and helped make buying this car a very pleasurable experience. Highly recommended.

antoniosoares

4 de ago. de 2015

Hands down the best experience we had was with Victor. When we first got there we were looking at the showroom and had expected that was what they only had. But no I was incorrect, Victor told us that they have way more cars upstairs. Out of our 8 times of going there only Victor had informed and showed us that they had way more cars upstairs. He did everything in his power to make us happy and buy the right car. He was very attentive and extremely nice to us, could have not asked for a better service from him, phenomenal. He was able to make us happy and help find our new car. It was great doing business with Victor and I would definitely recommend anyone to him if you are looking to buy a Mercedes.

katrinasantos

4 de ago. de 2015

Mia Conti was referred to us by my husband's cousin. We set up an appointment and went to meet with her. Me and my husband were in and out of that place in less than an hour. 1 week later, we came home with the car we wanted and we couldn't be any happier. She goes above and beyond to please her clients. Straight to the point but makes sure you understands what she's saying. I would love to recommend her to anyone anytime, no hesitations. Thanks for everything Mia. Me and Ver appreciate everything you did for us and will do in the future. Good luck and God bless!

pp

30 de jul. de 2015

We have not been disappointed! Chris Popin gave us all of the information we needed without any pressure. The dealer and service department have helped us every time. We have a great E350 at a great price!

Nealwol

30 de jul. de 2015

We leased the ML350. The dealership was beautiful, everyone very professional and knowledgeable, and there was no pressure or gimmicks. We'll be back for our free car washes, and when we need another car. Ray Catena has his troops on their toes and doing a very nice job. As the heading says Stan Baum was great to deal with. We feel great about our experience.

janinebavoso

27 de jul. de 2015

We had a great experience with leasing our C300. The showroom is beautiful with lots of inventory on the 2nd floor to check out for color/amenities, etc. Chris Popin was a great help and a thorough and informative resource.

Janinebavoso

18 de jul. de 2015

We had a great experience with leasing our C300. The showroom is beautiful with lots of inventory on the 2nd floor to check out for color/amenities, etc. Chris Popin was a great help and a thorough and informative resource.

ado9999

18 de jul. de 2015

This is the 2nd car I've purchased from Mia Conti and she has consistently helped me select a car that was a good value and well within my budget. She never tried to over sell me or even push me to upgrade once i told her what my requirements were. Mia is great. Additionally, one of her associates, Chris was extremely helpful in showing me the ins and outs of my new vehicle. the service staff as well as the whole support team, from the greeters to the people who was the cars are excellent and should be commended for their customer service abilities....an overall great team of professionals.

FRIVERA

18 de jul. de 2015

Victor was a very good sales man all around real down to earth, cool calm and collective. I already test drove with other sales man at other dealerships and they were real on the edge the entire time. Victor showed a true compassion in his job. Every salesman wants to make a sale but he let us take as long as we wanted to make our decision and explained everything about the vehicle with no rush. He was an all around pleasure to work with and we absolutely love our car and will be working with victor for any future sales that we make with Mercedes. Thank U.

DrZ

18 de jul. de 2015

My wife and I Recently purchased a 2015 GLA 45 AMG.. from STAN BAUM at RAY Catena in Union We received a friendly greeting at the door, were asked if we wanted any refreshments by multiple sales representatives .

Viw

10 de jul. de 2015

Recently purchased my C350 from Stan Baum at Ray Catena of Union. He made it easy for us make up our minds, and we took delivery on the same day. Highly recommended. I think I will stick with him for future purchases. Thanks, Stan!

Francineo

10 de jul. de 2015

Usually it takes me a while to decide my vehicle. Thanks to NICK BRADFIELD, he made my choice very easy. Not only did he welcome me with comfort, I was explained in detailed step by step what exactly my car does. With me getting older as technology gets newer he was very patient.

JonL

8 de jul. de 2015

Recently purchased a 2015 GL450 from Stan at Ray Catena in Union. From start to finish, I felt very comfortable with the transaction. Stan was extremely friendly and easy to work with. I felt very comfortable throughout the process. I would 100% recommend dealing with Stan and I will be dealing with him, and Ray Catena Union, again in the future.

Jill S Marks

8 de jul. de 2015

Randy is the reason why I come to Ray Catena. He always finds me perfect car, gets me the best price and I wouldn't go anywhere else because of him. I'd also like to give a shout out to Chris who helped me post sales to go over all the controls and gadgets. He was extremely thorough and needless to say, patient. Thank you Randy and Chris!!

LEO REGUERA

8 de jul. de 2015

I recently purchased a 2013 MB at the RC dealer in Union NJ. I wasn't sure about buying at first but I was fortunate enough to be greeted by Stan when I walked in, he got me a good deal for the car I wanted without any pressure or uncomfortable constant calls or anything like that. I have to say that Stan went the extra mile to balance all the factors in my favor: interest rate, value for my trade in and more. Great experience overall.

Colnagoman

7 de jul. de 2015

Recently purchased a 2013 SL 550 from Stan at Ray Catena in Union. Stan went the Extra mile to help me with my trade. He is very knowledgeable of the cars and what he does not know he will find out for you in a timing manner. Pleasure to work with. Would definitly send friends his way. Also Chris The DC showed me the bells and whistles of the car. He is very friendly and knows these cars inside out. Thank You Everyone who helped me buy this car....

Susan123

7 de jul. de 2015

We are recently purchased a Mercedes GL450 and was very pleased with Stan Baum easy going manner and honest approach. I would highly recommend Stan and I would happily work with him again. He made sure the process was as quick as possible and made the whole experience great.

Jon L

7 de jul. de 2015

Recently purchased a 2015 GL450 from Stan at Ray Catena in Union. From start to finish, I felt very comfortable with the transaction. Stan was extremely friendly and easy to work with. I felt very comfortable throughout the process. I would 100% recommend dealing with Stan and I will be dealing with him, and Ray Catena Union, again in the future. Less

Honesto

17 de jun. de 2015

I was looking for my dream Mercedes on line and this dealership caught my attention. I checked out their website and i submitted a request for an appointment. a minute later, i received a call from Mr Gary Wilson. He invited me to come at my most convenient time and i did. The place was a bit intimidating but as soon as a got in i was welcomed with warm and enthusiastic smiles and greetings as i was assisted to look for Mr Gary Wilson. I told him what car i was interested in. He walked my to the showroom and there was my car waiting for me. We discussed my options and of course my budget. He was so warm and accommodating. He listened to my concerns. He even took off $1000.00 from the sticker price. And the rest is history. Now im a proud owner of a brand new GLA250 4MATIC. YEAH???????????????? And this gentleman called chris, he got me acquainted with the tools and gadgets in the cockpit. And walked me through all the knobs and switches. He is an expert, very knowledgeable, and a gentleman. To me he is THE unsung HERO.???????????? Thank you guys.

benzforforlife

8 de jun. de 2015

The process was magnificent from the completely no pressure-sell beginning, to the concise efficient review process. In three days I went from viewing cars in the showroom to driving it home. it could have happened in the same day if the car were in the showroom. I was extremely impressed with the professionalism and the courtesy shown by all of the employees in the dealership. Even those who were not assisting us.Two brothers originally from Newark whose names I do not have helped us with the features of the car and final paperwork. they were equally professional and knowledgeable.

Gordon

5 de jun. de 2015

Rich Kazdan is as cool as cucumber and quite humorous! He was so knowledgable and did not product dump. He was patient with us and helped us weigh our options. We were sold on our Mercedes Benz 2015 GL 350! We are excited with our purchase and loved the team work as Greg was courteous to pick us up from home and he also walked us through the features of our car!!!:-) The hospitality is memorable and priceless!! We will recommend Ray Catena to friends and family and definitely come back!! Great presentation, great people, great ambiences, amazing hospitality=content consumers!!

kensiskjr

22 de may. de 2015

Just leased my second Mercedes with Tom Zecca and i have to say every time I have dealt with Tom he has gone above and beyond for me. This dealership has given me the best car buying experience of my life. Owning a Mercedes is great, they are amazing cars but the #1 reason on why I came back and leased my second vehicle is Tom I cant say anything bad about any dealings with him or the dealership on a whole. If your looking for a Mercedes I highly recommend using Ray Catena Mercedes Benz of Union and seeing Tom you wont be disappointed I can assure you that.

cents4

22 de may. de 2015

Want to thank Joe Natale and Nick Bradfield for going above and beyond to make our first Mercedes purchase so pleasurable. We LOVE the car!

Raj

22 de may. de 2015

Stanley thank you for making our experience of buying our first Mercedes Benz a pleasurable one. Generally when we were shopping around we felt the salesmen were pushy and trying to make their quick buck. With Stanley he was patient , did not push us and felt he was sincere and honest. This made the purchase an easy one. We rated the dealer ship with 3 stars as we felt we were unfairly rated for our Acura that we traded in and we had to push a lot to get the fair price. But because of Stanley's simplicity we stuck around and finally got our first Merc !

Cassius_Tay

22 de may. de 2015

This is my 2nd time going to this dealership and the experience was fun !! So many vehicles to choose from. I travel from the Bronx NY just so I can get the best price and customer service. Sales representative Anthony Nadino is the BEST !!! He answers all my questions and returns all phone calls or emails promptly. Please ask for him, you won't be disappointed.

Jo-Ann

15 de may. de 2015

Chris is experienced, thorough and so easy to deal with. I have worked with Chris in the past, and will continue to do so. A+++ for another wonderful transaction.

tfxraneseatgmail.com

15 de may. de 2015

Entering the showroom at Ray Catena Union was an exciting experience .Plenty of new and used vehicles to choose from. Everyone is very professional and friendly. My salesperson was extremely knowledgeable and skilled at his position. The entire process was a great experience so I recommend Ray Catena Union and Chris PopIn (sales) for your next Mercedes.

happycamper

15 de may. de 2015

Stanley Baum was courteous.Knew his product and I felt he gave me a good deal.The process moved fast all the staff took their time explaining the car functions.

nickk1216

14 de may. de 2015

Mr. Baum probably is the best salesman I have dealt with in my many vehicle purchases. He was courteous and his demeanor during the whole process was to say the least very gentlemanly. I think his past retail experience in his other life has tremendously prepared him for this new job and would not hesitate recommending a friend. Kudos Stan, and thanks a million.

Smiles555

14 de may. de 2015

I was not expecting to walk out with a car, especially since I was only going to browse and compare to other cars I was currently looking at. Stan Baum helped aid my decision. Not sold on the car that I seen in the showroom (colors) Stan took me up to "car heaven" and let me look at numerous cars that could peak my interest and what do you know the color combo that sold me was there! However not with the options I wanted. Stan worked diligently to try to find the car exactly how I wanted it. When he couldn't he asked the manager if it could be installed. In the end he was able to get the car I wanted with the additions included and even worked on the price for me. Leaving me exiting the showroom not only with an ear to ear smile but with my new car keys! The level of professionalism, kindness and understanding exhibited by Stan was second to none. This is my first car and I heard horror stories of how some dealers take advantage etc. but not at this dealership. This has all around been the best experience I could have asked for and I would highly recommend working with Stan and this dealership to everyone!!

JENNY

14 de may. de 2015

WITHOUT AN IOTA OF DOUBT, VICTOR KACZYNSKI IS THE BRIGHTEST STAR IN THE GALAXY OF STARS. I CAME TO RAY CATENA WITH MY HUSBAND TO BUY OR LEASE A CAR ON 4/29/2015. . THEN WE MET VICTOR.. WE ENDED UP LEASING A 2015 GLA250W4, ABOUT TWO HOURS LATER. VICTOR WAS PROFESSIONAL, DILIGENT, HONEST AND TRUTHFUL, CORDIAL AND VERY WARM. VICTOR EPITOMIZES EVERY BEAUTIFUL BUYING OR LEASING EXPERIENCE SPOKEN ABOUT, IN THE " RAY CATENA COMMERCIALS" ON THE TELEVISION. THE EXTRAORDINARY EXPERIENCE WE HAD WITH VICTOR, WILL LAST FOREVER IN OUR MEMORIES. YOU ARE A SUPERSTAR, VICTOR.

Coupe

29 de abr. de 2015

Stanley Baum was a perfect salesman,and Will took a great deal of time teaching me how to play with all the fun parts of the car .Thank you for making this experience and fun and easy one!

Victoria

29 de abr. de 2015

I worked with Chris Popin at Ray Catena Mercedes Benz and it was a wonderful experience. He wasn't pushy in any way, made the whole experience pleasant not like other car salesmen. This is my third Mercedes and this was the best purchase by far with honesty and no games.

jjlopes08

29 de abr. de 2015

Everyone was extremely nice. Brett was very patient and explained everything to me. Chris explained everything I needed to know about the car. He was awesome!

Patryk

24 de abr. de 2015

From start to finish, my experience with Ray Catena of Union was phenomenal! I recently leased a Mercedes-Benz CLA250 through this dealership and could not have been happier with my choice and decision! The entire team; from reception, to the sales representatives,

Happycamper

24 de abr. de 2015

I just leased my third E350 from Tom Zecca. Every experience has been excellent. Tom is knowledgeable and makes the process easy. In addition, servicing my cars has also been excellent. This is the place to go!

matthewsj

20 de abr. de 2015

I worked with Stanley Baum at Ray Catena Mercedes Benz Union and it was a wonderful experience. He wasn't pushy in any way, listened closely, and breaks many of the stereotypes you think of when dealing with car salesmen. I felt like I was working with an actual human being, not a bulldog. A pleasant experience.

Jimmy R

20 de abr. de 2015

No pressure from this young man. Best experience anyone can have when purchasing a vehicle. From start to finish couldn't be more helpful and courteous.

AP31579

20 de abr. de 2015

I recently traded my car for a new E350. Tom was knowledgeable, thorough and very easy to work with. I came away with a new car i am very happy with at a fair price. I would use tom for the next purchase of a Mercedes.

vindasma

13 de abr. de 2015

On 4/4/15 I decided to lease my second Mercedes at Ray Catena of Union, NJ because of its courteous and warm facility. Besides enjoying driving a new Mercedes, I knew that I could count on the caring, savvy and professional demeanor of Chris Popin, Sales & Leasing Representative. So, my experience there was as excellent as I expected it to be. I highly recommend this dealership and Chris without any hesitation. You are the best!!!!

Barbara2015

7 de abr. de 2015

Victor Kaczynski is the most professional and accommodating car dealer Ihave ever dealt with. He found the Mercedes vehicle I was interested in at a very satisfactory price. My overall experience was amazing, Victor was a gentleman, professional and efficient in expediting my new car lease. The showroom was impressive, as was the staff that patiently went over the main features of my new GLK. I would certainly recommend Ray Catena of Union to all interested in a new Mercedes-Benz, and Victor for his polite, knowledgeable, and truly friendly demeanor.

BSMEKAL

30 de mar. de 2015

Overall great treatment at Ray Catena Mercedes. The facility is outstanding and everyone was courteous. Ed Moravek took all my requirements and met them with the first car he showed me! Truly incredible personal service. It is obvious that Ed cares about helping people. His knowledge of Mercedes was tremendous and very useful for me as I just entered the luxury car market with this purchase. Ed and Will delivered the car to my door, completed all required paperwork right at my house and showed me everything I needed to know about the car. A week into owning the car I hit a nasty pothole and Ed helped me get right into service for repair. I will be recommending Ed and Ray Catena to anyone looking for a great car with excellent service.

Marc

26 de mar. de 2015

We loved our C-300 we were planning on buying out our lease. We visited other Mercedes dealerships. Gary stood out because he was extremely good at showing us all the features of the C-400 and answered all of our questions accordingly.

cpc

26 de mar. de 2015

Emailed that I wanted to come in to buy a C300, not sure if new or used. When I arrived they took me to see each one available - ended up with a new 2015 C300 and I am thrilled. Process was as smooth as it could possibly be! Highly recommend this dealership.

Ewa

20 de mar. de 2015

I had the most Pleasant experience with leasing my new Mercedes and need to share it with all of you. We lease or purchase our cars often and usually dread the experience even if we like the car and price we get. This was the first time that both the atmosphere and the deal where just perfect. Ray Catena Mercedes of Union specially, Victor Kaczynski have provided us with the best of both worlds and we will most certainly return when it comes to trade in or purchase something new.

Suku

7 de mar. de 2015

We bought our 2012 E350 from Ray Catena of Union about 10days back. We had an excellent experience with Chris and the Sales Manager James Castello. They were both very friendly and knowledgeable. The best aspect we appreciated was that there were no high pressure sales tactics. After we took delivery of the car on a Tuesday, we wanted to make a change in the DMV registration. I called on Wednesday and Chris was very happy to assist me with the change. This was exceptional as normally once the car is sold the response from the representative is at best lukewarm. On the other hand Chris was very helpful and pleasant to help us out. We will recommend Chris Popin and Ray Catena of Union to any body with out any hesitation. In fact we have already recommended them to our tax advisor.

LMoff

7 de mar. de 2015

All around EXCELLENT! We were treated with kindness and respect. Every aspect of the car purchase was smooth and professional with Tom Zecca! We will be back for more!

Arora67

2 de feb. de 2015

I bought my C300 from Victor. He was excellent, knowledgeable sales person. My transaction was very smooth.I was able to get best value for my trade. These people are great with customer service. I would definitely recommend this dealership And you should buy from Victor.

Ratejglenn

29 de ene. de 2015

Gary Wilson was an excellent salesman and had good follow-through without ever being pushy. Nick was also very helpful when going over my new car

abeckmann

29 de ene. de 2015

Anthony Nadino did a fantastic job of finding me the right car. I was treated like a friend and never felt as if I was being pressured into buying. I highly recommend Ray Catena of Union!

Yara

29 de ene. de 2015

I was very pleased to have Mr. Nadino as my salesman. He was absolutely professional , friendl, patient and efficient! I would buy ten cars from him! He gets a 12 out of 10 in excellent customer service.

LFaulks

12 de ene. de 2015

From the first time meeting with Victor we were very pleased with his professionalism during our walk-around. No pressure, just a comfortable and easy showroom walk through. We returned a couple weeks later and told him we were ready to make a deal. We gave him a number and he did everything he could to make it happen. We purchased a 2015 S550 and are thoroughly pleased with the car and the price. Thanks Victor We also want to give a special thanks and appreciation to Chris who gave us a thorough orientation, answering the many questions we had regarding our new car.

lmiller

12 de ene. de 2015

Everything was excellent. Rich was great to work with. I gave him a price range and he made it happen with a great deal! I would recommend him!

Jacqueline

17 de dic. de 2014

I came in to take a look at the new C Class and Victor Kaczynski took care of me from the moment I walked in. I was impressed by his professionalism and the fact he went above and beyond to ensure I get the best customer experience. I have dealt with many dealerships in the past and even though they offer similar products and competitive pricing, they lack their professionalism and customized approach. Victor took his time to get to know my needs, understand what I am looking for and provided me with his recommendation. He made me feel like a valued customer and he went out of his way to ensure I am satisfied with my final choice. Thanks to Victor, I've had a wonderful experience at Ray Catena and would absolutely recommend it to all my friends, family members and clients! He stands for "The Best or Nothing", the true Mercedes Benz Value.

JENA GILAJ

15 de dic. de 2014

MIA CONTI AND DAN LIGUORI CAME TO MY RESCUE. ANSWERED ALL MY QUESTIONS, THOROUGHLY WENT THROUGH ALL THE PAPERWORK AND MADE SURE THAT I WAS COMFORTABLE WITH MY PURCHASE!! THEY DEFINITELY MADE THIS EXPERIENCE AN AMAZING ONE.

JulianneV

15 de dic. de 2014

Chris Popin guided us in making our decision on our new 2015 E 350. He is delightful. The experience was seamless. Chris answered all of our questions, found the vehicle that we wanted and then worked with us to make the payments manageable. We walked in the dealership at 10am, went out to lunch and returned at 2pm to pick up our gorgeous car! Thank you Chris and MB of Union!

adurojaayodele

15 de dic. de 2014

Victor Kaczynski was very helpful in making a decision to buy our new 2015 E 350. He was very patient and answered all our questions. I appreciate the fact that he didn't make any bogus promises nor try to pressure us in the decision making process. He was quite frank as to what was posible and what was not. I was also very impressed with the inventory and Victor took the time to walk us through till we settled on the car we wanted. Overall, it was a very pleasant experience. Ayo A.

Aida N

20 de nov. de 2014

Mia was the sales person who found me my car. She went through all the paper work with me. Dan was the manger. He was very friendly and generous. Also, the dealership is so big, clean, and beautiful. I love my car!

Flushingcustomer

8 de nov. de 2014

We live in NYC and own one c300 and one ML350. We have been to many luxury brand car dealerships before and Mercedes is truly one of very few brands that truly maintain very high standards in terms of their product quality control as well as dealership quality management. After visiting so many Mercedes dealerships and owning some Mercedes, you naturally start seeing the difference among all these wonderful dealerships. Mercedes's Dealers all pretty much hold a fairly good standards in terms of business operation, customer services and their building appearance (yes, it's a requirement), however, Ray Catena is one of the best out of all these good dealerships that we had bought cars with. From the moment you walk in ( without prior schedule ), the friendly receptionist, our accountant rep (Chris Popin), manager (Bill Zimmerman), test drive (Will Reyes)(no prior schedule), all the way to final product delivery (Chris Cills ), the whole experience is truly exceptional. Mr.Ray Catena's Mercedes building may not be the fanciest building that we have seen, but he truly invested all his resource and energy in his people and business management and the result is amazing customer experience. If you come to Ray Catena (like we do, from NYC), Chris will always be willing to go extra miles to explain, help and take the time not to rush you. Bill is the manager who does not act like other Finance Manager ( compliment, you readers should understand what I mean ), actually he is the opposite, he is more than willing to work out a win-win deals. Truth is he cares about his customer, he even cares more about his reputation than his bonus, so a happy customer can rave about how good his team is. We all have seen Mercedes's amazing marketing and PR efforts, but your experience will come down to who you deal with and who you buy it from. I can tell you, after many years and all those dealerships, only here at Ray Catena, me and my wife truly experience a "red carpet" experience. What's "red carpet" experience?, make sure you do your homework and work with Chris Popin, let their team make your experience like what you see on TV and commercials. Thank you boys, I am looking forward to replace my wife's car with you guys in the near future!

BJ89

3 de nov. de 2014

They went out of their way to help us meet our budget. Great dealership and amazing service! Chris Popin was extremely attentive. He really went above and beyond.

janiban86

23 de oct. de 2014

I am extremely happy with the purchase of my 2014 CLA250 today. I was recommended to Mia Conti who assisted my friend with her purchase before and assisted her family as well. Such a wonderful person to work with, she is not pushy at all she waited for me to do my research, think it over and just contact her when I was ready to make the move. Went to see two other dealership besides Ray Catena Union and hands down the other Benz dealerships cannot even compare to them. Their service matched exactly the quality of cars they sell which are perfect!

Frances Chan

8 de oct. de 2014

Chris Popin was our sales rep...he could not have been more friendly, thorough, and knowledgeable. We will definitely be returning customers. Thanks so much.

Tamara10032

8 de oct. de 2014

My family and I have long been MB customers. We love the look & the feel of the drive...but, the exceptional rapport and dedication from the team at Ray Catena Union, particularly Chris Popin, reinforces our mutual loyalty and continued business.

Bettina8

6 de oct. de 2014

This is the third car we purchased, and we are really satisfied with the services. Excellent job especially to our sales rep Mia Conti, thank you so much!

Jun Kang

6 de oct. de 2014

I don't have much time to call but email communication is great. No hard selling experience and very efficient. After price is set, everything just flows. My younger girl also enjoyed a little breakfast there.

JGHunion

30 de sep. de 2014

My experience at Ray Catena of Union surpassed any expectations I ever could have imagined. Every staff member was friendly, kind, helpful, and professional. I have dealt with many car dealerships over the years, but Ray Catena is on another level. My experience was so positive and refreshing, I never see myself ever going anywhere else. Victor Kaczynski was my salesman. He was by far, the most amazing dealer I have ever had the pleasure of working with in 30 years. He was knowledgeable, professional, HONEST, friendly, and very respectful of my time. It's because of my whole experience at Ray Catena, but especially Victor, that I know I will be back in the future to purchase a new car from him.

jennpaul

30 de sep. de 2014

I went to Ray Catena Edison first to finance the CLA-250. The sales man that I was dealing with was just not trying to help me , kept insisting that I lease when I repeatedly stated I want to finance. I was so turned off with my experience at the Edison location that I went to Ray Catena Union and had the most amazing experience! Everyone there was so pleasant and inviting the minute I walked in. I had the pleasure of meeting Victor Kaczynski who was my salesman. He was very understanding to my situation. He found what I wanted and kept me within my budget. Overall had the BEST SERVICE!!!!! Will definity refer my family/friends to Ray Catena Union and to Victor Kaczynski.

mortgageman60

11 de sep. de 2014

Great service sales man was outstanding I would highly recommend him and I already have. His name is Tom Zecca he made the deal work for us.

Mike M.

28 de ago. de 2014

Chris Popin gave me a great deal on a preowned E550. There are 5 Mercedes dealers closer to my house but I got the best deal from Chris

ppwebb

28 de ago. de 2014

This dealership is the GREATEST! The warmth and hospitality you receive from every person there makes you feel like you are their only customer. Rich Kazdan is the only salesman you should use. He is professional, kind, patient, understanding and MOST OF ALL NOT PUSHY!! Rich takes the time to get you exactly what you are looking for at the best price possible. Without going into specifics, let me say that Rich went above and beyond to make my Mercedes experience a 5 Star one. The manager James is amazing, the finance team are terrific and Chris, who showed me the workings of my car is knowledgeable and so friendly. The dealership itself is a work of art. It is clean, welcoming and a place to really feel comfortable. The service department is first class as well. They don't try and sell you what you do not need. MOST OF ALL I HAVE FOUND RAY CATENA MERCEDES OF UNION TO BE HONEST AND RELIABLE! You cannot say that about most car dealers and most car salesmen but I promise you that once you go to RAY CATENA MERCEDES OF UNION, you will never go anywhere else. One last fact. I was involved in a head on collision 3 weeks ago (I was hit head on by a Chevy Silverado truck who lost control of his car). My one month old MERCEDES GLK WAS TOTALLED!. He hit me so hard that everything side was cracked. BUT I AM GRATEFUL TO SAY THAT ALL I GOT WAS A BROKEN FINGER AND BRUISES! THIS CAR SAVED MY LIFE!!!!! I will never drive anything else but a MERCEDES and I will NEVER go to any other dealership. RAY CATENA MERCEDES OF UNION, GOD BLESS YOU!! I love you all.

DL

20 de ago. de 2014

I was extremely happy with my first experience at Ray Catena Mercedes of Union. My sales person was Chris Popin. I have dealt with a lot of car salesmen over the years and Chris was by far the easiest to work with by far. He is a true professional. Not pushy, easy going, knowledgeable, professional and seems to really enjoy his job. Simply put, I dealt with no BS working with Chris and to me that was priority one. I would recommend Chris to anyone who is even considering a Mercedes Benz

AnthonyNYC13

20 de ago. de 2014

I want to start by saying that I HATE BUYING CARS. The entire experience keeps me up at night. I generally do my research, know which car I want, what options I want, and generally the price that I would like to pay. Purchasing my first CPO car was a bit nerve racking however the moment I walked in the door, I realized that this would be a different experience. I've purchased from Ray Catena Lexis before, and this experience was even better. The showroom is immaculate and has both new and CPO cars intermingled. The receptionist got up from her char, walked towards my wife and I and then walked us to our sales person. Joe Natale and Tim Antoniszyn were two of the most competent, professional and enthusiastic salesmen I've ever encountered. You can tell that they really love their job. I think we were offered something to drink by 10 different people. We were shown every car we wanted to see (I did my research and knew which one I wanted) and ended up purchasing the car on the spot. At delivery, Joe didn't like mats that were in the car and made sure they put both new cloth and new all weather mats into the vehicle. Their delivery specialist went over every single piece of technology. So, here is the best part. They don't have that dreaded finance guy that you get handed off too. You don't make your deal, and then the finance guy tries to sell you the extended warranty, the tire package, the super deluxe roadside assistance. It simply doesn't happen. Joe and Tim started the process, and ended the process. They worked as a team throughout the entire deal and I was thoroughly impressed. The general manager, James Costello is also a gentleman. I knew him when he worked at a competitor brand and quite frankly, I'm glad he is at Ray Catena Mercedes. It is our first Mercedes but it will not be our last. I believe that James, Joe, and Tim will service our family's vehicle needs for years to come. Kudos!

alopez238

6 de ago. de 2014

Going to Mercedes i had given a call first and asked to come in. I was expecting to start a car search then and there but to my surprise the sales associate i spoke to had already set up cars and a list of prices and offers for me to meddle in. It was great and took some of the stress of looking at cars way ou to fmy price range. He was very helpful and friendly.Anyone ever get a chance to go there look for John Farrell

Gaines2x2

1 de ago. de 2014

My husband surprised me with my first Benz. I went in the dealership with the idea of just looking, and came out a new SUV owner. I've driven many high end vehicles but, never a Benz. I also vowed that I would purchase a luxury car, since I already own one and a truck. Well after dealing with Chris Popin's excellent service and patience, I am more in love with the vehicle, than the day hubby purchased it. He made me feel so comfortable with all the functions and even threw in a couple perks. Out buying process went so smoothly, I contemplated on purchasing hubby a matching vehicle. He doesn't know but, I plan to surprise him for our anniversary, with one he said he liked while we were there. I can't thank Chris & Catena enough, for the most pleasant car buying experience ever!

Jay222

31 de jul. de 2014

I Purchased a C300 as a retirement gift. This was my first time at Ray Catena, but it certainly won't be my last. I was fortunate enough to encounter Mr. Gary Wilson who assisted me with the sale. He was kind enough to go over all of the things the car offers against other models that I had looked at such as the Audi A3. Mr. Wilson was kind enough to take the time needed to ensure that an informed decision was being made regarding my purchase. In the end, I left with my 2014 and a great big smile. Thanks to Gary and the staff there who made the purchase a great experience. I have already been back to get the car cleaned (which is complementary) and received the same excellent service. I have sent my sister to Gary Wilson and she purchased a 2011 SUV. I will certainly be back when it's time for my next car!!!!

RPecora

25 de jul. de 2014

I was having my 2005 Mercedes serviced by Ray Catena Mercedes and decided to "window shop" while waiting. Their selection of CPOs was impressive, and my window shopping turned into a car buying day. My sales rep. Victor Kaczynski tried his best to get me into a 2013 C300, but while we could not meet on a price in my range, he continued to hunt inventory and showed me a gorgeous 2011 C300; the price was right and we closed the deal. All through the process Victor was the consumate professional, I was comfortable and at no time pressured, the entire process was one of the most enjoyable sales experiences The Ray Catena family pampers you and makes the customer feel special. I highly recommend this dealership and Mr. Kaczynski.

jasmin.flowers.311

25 de jul. de 2014

I was actually unsuccessfully shopping for a Jaguar and stopped by Ray Catena Mercedes. It was a refreshing experience, the staff was friendly and respectful. My sales rep. Victor Kaczynski had me feeling right at home. The procedure was quick and stress free and he was very professional. Hands down one of the best sales rep. I ever met. I will most definitely purchase my next vehicle from Ray Catena Mercedes Benz of Union. Should you visit there ask for Victor Kaczynski for guaranteed satisfaction

RD

10 de jul. de 2014

My 1st experience with Mercedes was when I visited Ray Catena-Union. I was greeted at the door and introduced to my Sales and Leasing Rep., Victor Kaczynski. Vic listened to what I was trying to accomplish, understood my position and preceded to show me cars that fit exactly what I was looking for. He made the experience stress free and worked closely with me to get everything I wanted. His knowledge and professionalism were outstanding and I look forward to working with him again in the future and referring others to him as well

MINTYGAL46

3 de jul. de 2014

Great Dealership! Chris Popin is a excellent at his job and made the purchase of my car as smooth as possible for me! great experience!

Elaine D.

16 de jun. de 2014

AMAZING DEALERSHIP, AMAZING TEAM! I am giving the Ray Catena Mercedes Benz of Union dealership 11 Stars! I am new to Mercedes Benz vehicles owning Land Rovers and a Lexus before. I was made comfortable with my vehicle and the whole Ray Catena Union team went OVER and ABOVE to see that my experience was excellent! I am thrilled with my new truck and can't thank them enough for everything! I would recommend Ray Catena Mercedes Benz of UNION to every friend for exceptional service, communication, professionalism and comfort as well as a level of excellence in a vehicle

G35man02

9 de jun. de 2014

My experience at Ray Catena Mercedes of Union was what buying a car should be: great service, no pressure, no hassle and EASY. This was my 2nd lease through them and I spent more time driving there and home then I did turning in my old car and picking up the new one! I highly recommend My sales associate, Tom Zecca. Tom was awesome and did every he could to make the process as enjoyable as possible. I look forward to going back when my lease is up to get my 3rd MB. I did Acura and BMW for years but the experience at Ray Catena Mercedes in Union is by far the best. I highly recommend them!

jaywatlington

9 de jun. de 2014

Arrived at dealership after work with my son and we were cheerfully greeted by a sales receptionist who introduced us to our sales rep, Mia Conti. I expressed interest in a particular car which Mia then directed us to and immediately got the keys. She moved the car into a more accessible position where I could examine the care more thoroughly and we were surprised by the immaculate condition of the car. Mia set up our test drive which we completed quickly and Mia answered every question on a car which is no longer produced and which I had researched thoroughly. I left the dealership that day feeling no pressure and confident with the honesty and integrity of the dealership as a whole. After further research, I returned on a Saturday with my wife so she could see and drive the car for herself. Mia had a thorough prep done on the car and it was beautiful. My wife felt very comfortable with the dealership and she loved the car so we purchased it. Mia handled the entire transaction including financing and out of state registration with us at her very comfortable desk answering all of our questions in the most professional and courteous manner. We drove off later that day as very satisfied customers. I wish this dealership was closer to me so that I could get the car serviced there as well. Thank you for the great experience.

diannac

7 de jun. de 2014

Great experience Edward Moravek very knowledgeable about auto and made purchasing a certified auto hassle free. Ed also followed up on sale to make sure things were ok and to see if we had any questions regarding the vechile, so far all is good very satisfied. Please pardon my tardiness as I did not realize this rating card came in the mail some time ago, I just noticed it when cleaning my desk off over the weekend

New MB Fan

5 de jun. de 2014

I was frankly skeptical when I first walked through the door because I had the impression that because it was a Mercedes-Benz dealership, that there wouldn't be any willingness for them to give me a great deal. I also had very high expectations of service as well as quality and they were easily surpassed. First, the dealership was very spacious with so much room to walk around and a wide range of cars to view at your leisure. Second, EVERYONE from receptionist to sales reps to concierge and service people were so helpful and welcoming. They all made me feel at ease and made me believe that this was not just a transaction, but a commitment to a long-term relationship. And they all worked as a team, which you don't see at a car dealership. Burton was responsible for getting me in the door and introducing me to Jim. Jim was the most patient sales rep I've ever met. The guy literally spent 5 hours with me, answering every single one of my questions. And Greg worked with Jim to make sure I was happy with the vehicle and took extra pains to ensure the truck was in pristine condition. He also spent over an hour walking me through every feature of the GL 450 including the use of all the technology and customization settings. I could go on and on but I can sum up everything by saying that at no time, did I ever feel rushed. I believe everyone cared about me and regardless of how long it took, they just wanted me to be happy. So last but not least, the price (which was a great deal considering the excellent condition of the SUV) was compelling. However, I walked away thinking this was such a great deal not because of a competitive price, but because the entire experience was overwhelmingly positive and I was completely sold on the client service. To me, buying a car is not just a transaction, but an ownership experience and I know that Ray Catena Mercedes Benz of Union will take good care of my family

Pmerola

5 de jun. de 2014

This is the 4th car I purchased from Ray Catena Mercedes. My salesman Tom Zecca is the absolute best. He handles the total transaction perfectly and makes buying a car a PLEASURE.

mclandon

5 de jun. de 2014

I would rate my experience with Ray Catena Mercedes Benz at Union as excellent. I bought a C300 working with Tom "Tommy" Zecca. The process was very easy, first they have a lot of inventory to choose from and their hours are very good in terms of availability. Also everyone you interact with is friendly, offered coffee as I walked in the door by receptionist, anyone who walks in is greeted and asked if they need help...I have been to many dealerships recently as I narrowed down my search and in some cases you walk around and no one talks to you, not at Ray Cantena Union they are friendly without being pushy. The deal itself I felt was fairly smooth and fair I got a good deal on the car and a good deal on my trade in...plus the financing was easy as well...all in great experience, no drama.... Tommy Zecca was great to deal with...it was probably the easiest/best car buying experience I have ever had...I would highly recommend....

Nelson from Cranford

22 de may. de 2014

As we all know buying or leasing a new vehicle can be very frustrating, time consuming and a little nerve wrecking. We want to make sure that we purchase the vehicle that really catches our eye, but stay within our budget. Some people like to haggle and negotiate prices all day long. I'm not like that at all! I like to keep things simple and straight forward. My experience with sales employee, Tom Zecca was exactly what I was looking for. He was top notch! Tom was very informative and showed me on paper exactly what the prices were and what I could afford. I asked Tom about upgrading to an E-Class, but he advised me that would be risky and a little out of my price range. To me, that showed a lot of honesty and compassion on his part! During the entire transaction Tom was extremely patient, caring, friendly and knowledgeable. I highly recommend Tom Zecca to my friends and anyone else that is looking to have a great experience with their car purchase/lease.

G. Boccia

22 de may. de 2014

I recently leased a CLA 250 from Ray Catena and found the experience to be very pleasant. Never thought I would be using the word pleasant when dealing with a car salesman but my salesman Tom Zecca went above and beyond to get me the best deal possible with no pressure. I live twenty miles from the dealership and when the car was ready for me to pickup Tom set a driver to pick me up because I lacked a ride. WHAT SERVICE!! I had been to other Mercedes dealers before going to Ray Catena and should have went there first and saved myself a lot of time. If your in the market for a Mercedes you MUST go to Ray Catena. G.Boccia

my new E class

23 de abr. de 2014

Due to the mileage overage of my current MB lease, I visited this MB dealership for first time with the hope of walking away with a new car the same day. Luckily, we met Mia Conti. Within the first 10 minutes of browsing the showroom floor, one of the receptionist greeted us and said that someone would help us shortly. Mia approached my husband, baby and I with a great big smile and immediately went to work. She was very helpful with figuring out what we were looking for. I expressed interest in the ML 350 and she recommended that we go on a test drive. During the test drive, she carefully explained all of the vehicle's features and shared her own experiences as a previous ML 350 owner. When we returned to the shop, we opted for a different car (E-class) and she gave us a great deal. Though we had some delays with getting insurance, she was very helpful and reassuring. We walked out of the dealership with the car of our dreams on the same day and was fully satisfied with our experience. I even had to return a couple of days later due to a flat tire and she helped out with that as well. I would highly recommend Mia!