Charles

13 de jul. de 2016

All, those that work at the Dealership in Mt. Pocono, off Rt. 940, are exceptional and extraordinary professionals, going above and beyond to make customer happy and meet the their expectation and needs.

Christina

8 de jul. de 2016

Even though they had several individuals out sick, they were able to service my vehicle promptly. Everyone was courteous and friendly.

Philip

2 de jul. de 2016

Listened to my concerns. Explained what was needed and had car ready when promised. Also took care of warrenty safety issue due to ETB problem.

Alan

16 de jun. de 2016

everyone is very nice also very efficient. I have bought two trucks from ray price and I will continue to buy from them and tell others

Margaret

10 de jun. de 2016

Friendly and professional staff. A comfortable buying experience. Everyone was interested in doing the deal. Rich Price was our sales person and is outstanding.

James

9 de jun. de 2016

Friendly and Knowledgeable Staff, Fast Transaction from start to finish. Truck was clean inside and out! Facilitiy was clean and neat!

Mary

31 de may. de 2016

Service is always flexible and convenient at the Mt Pocono location! We can drop our car off at any time and always have my car ready the next day!!

Michael

25 de may. de 2016

Great experience staff was very knowledgeable sales person was incredible did not try to force us to look at something we wasn't interested in the quality of the vehicles was superb the no-hassle pricing and the whole process was took very short time great great great experience.

Jason

23 de may. de 2016

Pleasant people, work done in timely fashion. Efficient check in and out. Salesman always available if needed. Have been dealing with Ray Price Ford for seven years, no complaints.

Frank

13 de may. de 2016

They kept us informed , via phone calls, of how repairs were going and what repairs would be needed. The guys are very nice.

Rosa

11 de may. de 2016

There is never a problem getting an appointment and having regular service done on our cars. We like the staff very much.

Hector

10 de may. de 2016

Awesome customer experience. The staff is very friendly, and know you. I was able to have a nice conversation with the former owner as well. Not many places anymore are we able to see that.

Arthur

8 de may. de 2016

Primarily, the honesty, intelligence and good nature of the salesman, David Johnson. And, the expertise, knowledge and nice personality of Michelle Paesano, who put me at ease signing all of the required contracts, etc. A very nice experience with Ray Price Mount Pocono Ford.

Felicia

29 de abr. de 2016

PJ was able to answer all of my questions and he knew everything about the car..Also I love the savings........

Andrew

27 de abr. de 2016

The service is always prompt and courteous. I have always had a pleasant experience when dealing with Ray Price. I always recommend them to family and friends.

Diane

10 de feb. de 2016

The buying process was very good, salesman was very personable and helpful even though I was buying a used car 2010 Ford Edge and service contract which I purchased Oct 2015. The coin flipped when I brought in for service. I got an appointment within 2 days but the items that I said needed fixed were not done. I was told that I never asked them to fix electric front driver seat. I said the service dept at the time of the phone call told me to look in my book to adjust seat. Seat didn't work at all and I was never given a book, I went on line to download a book. Also my driver side mirror doesn't work so now I can hardly reach gas pedal and brakes and can't see out my driver side mirror. These things happened the day my battery went dead, for no reason. Needless to say I wasn't very happy the day I picked up my vehicle. I was upset by the service department and no customer service.

Donald

9 de feb. de 2016

Everyone was courteous and ready to help. My vehicle was taken in at my appointment time. And was taken care of in minimum time. Service rep was excellent and explained everything to me. A very good experience. Thank you

Matthew

31 de ene. de 2016

Dave Johnson is an awesome salesman. He treats you like a person and not just another dollar in his pocket. He makes you feel comfortable and doesn't pressure you like some salesman do. This is my second car from him along with 2 other successful referrals I sent him. DAVE IS THE MAN!!!

Adriana

25 de ene. de 2016

Rich Bensley had my car serviced on a last minute request. He also had my car done in no time at all. He was very helpful.

Dorothy

22 de ene. de 2016

It's always a pleasure. Albi found tires which arrived ahead of schedule. They are better than my original choice. He always goes above & beyond for the customer. It's like a day at the spa!! The BEST in customer service!!!

David

22 de ene. de 2016

no pressure salesman, friendly, and helpful, clean showroom, John was very inform of our needs, respectful, made us feel at home

Thomas

22 de ene. de 2016

Everything about it was good. Our salesman David Johnson listened to what we wanted and delivered more then we imagined! Everything from start to finish made it an awesome experience!

Rudy

16 de ene. de 2016

Friendly,professionals P.J. Salesperson USMC Vet Outstanding. Sales mgr as well. I really liked the tour of the dealership we were treated like VIP's. Really like all the perks that are offered when purchasing a vehicle from your dealership.

Barry

11 de ene. de 2016

Love my new truck. Everyone was so good to deal with. Dave is an awesome sales man.taught me how to work everything on the truck.

Jennifer

9 de ene. de 2016

Recall work took as long as Suzuki claimed it would.Disappointed in rear wiper service (cycles automatically at vehicle start, without intentional engagement) - no solution suggested and no repairs made. Left to take to vehicle to private garage where have had better overall service.

Jennifer

8 de ene. de 2016

Ray Price of mount pocono the people in there are nice, understanding and service is great and quick and its very clean

Mario

1 de ene. de 2016

Comodating and friendly sales. PJ did everything he could to help me get the car and drove out to NJ to pick me up

Amanda

21 de dic. de 2015

Dave Johnson along with everyone I spoke to was very friendly and helpful. Overall great 1st time car buying experience.

Audrey

17 de dic. de 2015

Skilled and pleasant staff. Very easy process from beginning to end. I will definetly be a return customer and will highly recommend.

Michael

11 de dic. de 2015

People that really care about my family and I! Great atmosphere! Was able to walk in and drive away with a new vehicle within a matter of a few hours.

John

28 de nov. de 2015

Frank was very laid back. Not pushy at all; answered all of our questions and took his time. We love him and will definitely be back again, and again . . .He was the reason we didn't go any where else. This was our first and last stop at looking at cars. There was no haggling over the price; he made everything right. He was the reason we drove the car home last night! Everyone else was amazing as well. Shelley took her time and explained everything!

Robert

20 de jul. de 2015

My car developed a new sound. The service technician came out for a drive and emediately knew what it was. It was repaired within an hour.

Kisia

18 de jul. de 2015

My salesman Tim was a pleasure to work with. He explain the process step by step took the time to make sure I left happy with my purchase.

Dallas

17 de jul. de 2015

I'm from out of state and Ray Price was able to fit me in their schedule to have my F350 6.7 serviced.

Valerie

15 de jul. de 2015

The service manager explained to me the recalls on the vehicle, what was being fixed and why some could not be fixed at this time. The service was fast and professional.

Keith

2 de jul. de 2015

Keenan lambert was an excellent salesman I understand I don't have excellent credit but the salesman we had seen the first time seemed like he didn't even want to work with us I think his name was rich but we came back a second time and keeran got us a better deal in a upgraded model for cheaper monthly payments

Jessica

26 de jun. de 2015

The professionalism and honesty at the dealership was great. There were no games just flat out truth about payments, interests, and total price.

Marylou

16 de jun. de 2015

I received a quick response to my car problem when I called. The customer service from the service rep was excellent. Also, my car was efficiently repaired. So far, the outcomes are good; the car is fixed.

Justin

14 de jun. de 2015

Frank answered all questions and concerns I had accurately and honestly. He also did not try to push me to purchase a more expensive vehicles like other dealerships I've went to in the past. I told him what I wanted and he focused solely on that. He was also very professional and easy to talk to. Shelly was also very informative and thorough with all the paperwork and made sure I understood everything I was signing.

Samantha

12 de jun. de 2015

my salesman Rich Price was very pleasant. He went over everything i needed to know about the used vehicle and made sure i knew exactly what i was taking home with no surprises. he was very friendly and an excellent sales man. And not just him everyone i dealt with while purchasing my vehicle was extremely pleasant to deal with.

Marion

11 de jun. de 2015

it was good but was surprise the warrenty i have didn't cover the wire corrosion that cause other trouble with driver lock,interritery light radio didn't shut off when door was opened cost me 95.85 for servie

Frances

3 de jun. de 2015

appt. was on time, wait time was shorter than expected, the gentleman who helped me was polite and knowledgeable. a pleasant experience.

Ray

2 de jun. de 2015

quick fixing of problem! What could have taken days, our repair took 1 day, brought in on a Friday and picked up car on Saturday!

Brian

30 de may. de 2015

They offered me a great deal from the start. No haggling necessary. And, my salesman Mike was awesome! Very helpful and easy to deal with.

Elizabeth

27 de may. de 2015

Joe Volpe was a pleasure to deal with. He was easy-going, never pushed the sale and worked with my husband and me on price and on getting the car checked out by my personal mechanic. We are THRILLED with our purchase, which is our third from Ray Price. Also, kudos to your internet team for following up on my inquiry on a holiday weekend. Because of them, we were able to see the car on Monday of Memorial Day weekend and cut a deal! Great customer service Ray Price, Mount Pocono.

Joan

14 de may. de 2015

Made us feel relaxed, no rushing us..very nice coffee was good, salesman offered us some bakery goods. bathrooms were very clean.

Kathleen

4 de may. de 2015

Everyone was so friendly. They let me know when my car was being worked on and the best part of it all was not spending my day a in. A waiting room all day. They have. An excellent team of people to make you comfortable

Andrea

28 de abr. de 2015

kept me up to date on what was being done with my truck. when it was going to be longer then expected they offered me a rental car for the day.

Edward

28 de abr. de 2015

Knowledgeable salesman.worked hard at making the process go as smooth as possible.stayed in contact . made me feel comfortable during my visit. Greeted me at the door.

KEVIN

23 de abr. de 2015

Excellent experience purchasing a vehicle. No pressure, explained all options. Took time to make sure I was satisfied. I highly recommend this dealership.

Andrew

20 de abr. de 2015

Tim didn't rush or pressure me at all. He answered all of my questions and spent a lot of time with me.

Debra

20 de abr. de 2015

I was not pressured to make a quick decision and all involved with this sale made it an easy transission

Jeffrey

20 de abr. de 2015

Friendly easy going environment. Everyone friendly and welcoming. No one trying to push a sale in you. Keeran was great to work with!

Sally

19 de abr. de 2015

I was in the market for a vehicle , I went to Ray Price, In Mt Pocono,Pa, and the sales man was very helpful, Mike, walked me thru the whole Process and in no time at all I was approved for a loan, to purchase a much needed vehicle, the staff as well as Michelle in the finance dept were Wonderful, and Pleasant , and I could not have asked for better service, they made me feel comfortable, and positive in my Decision, I want to Thank them all, You Rock Ray Price, !! Sincerely Sally Schermerhorn

Russell

18 de abr. de 2015

What I liked about the dealership was the service manager was very helpful and helped me out by giving me a rental car to drive after they messed up. I am only Neutral on the above question because it is a FORD dealership, and Ford themselves has treated me like garbage with my 13' DCT Focus.

Allen

18 de abr. de 2015

I get the best deal possible. The staff is very attentive to the customer's needs, and answers any questions they might have.

Linda

16 de abr. de 2015

I like the fact that you are friendly, courteous and provide great service. Since I had to wait for my vehicle, I was grateful that you were able to fix my vehicle in a timely manner and that I didn't have to wait an excessive amount of time.

Stefan

16 de abr. de 2015

Sales, service, parts, everyone is helpful and friendly. The dealership is very clean and they appreciate your business. Great dealership.

Jay

16 de abr. de 2015

my salesman got back to me when he said , was given a good deal. when time comes will be back for next suv

David

16 de abr. de 2015

I love the way they know me and my vehicle I also luv my mechanic Pat. Richard B the service writer is the best. My new Ford service writer seems but I just met him. I always enjoy talking to Rich Price.

William

12 de abr. de 2015

everything!!! they aim to please and they hit the target every time. No pressure sales and your asked what can I do to put you in this car. More then wiling to try to get you the best deal ever

Andrew

9 de abr. de 2015

fast service, courteous staff, decent price ; knowledgeable service managers, good communication about work that should or must be done; free car inspections

Tyrone

9 de abr. de 2015

It was a pleasant atmosphere while you sat and waited for your vehicle to get service. The staff was efficient, respectful, courteous and amongst other qualities very helpful. My truck was fixed and I never had the same problem ever again.

Robert

7 de abr. de 2015

we brought our truck in for inspection and an ignition issue recall. upon picking up our vehicle we were a bit late and the service department was closed however the sales staff was courteous and took care of us without hesitation!

Sharlane

7 de abr. de 2015

I really appreciate the one on one attention I received for my specific case. Rich made sure that the cars we purchased fit our family needs. He also made sure it was in our budget. I love my cars!!!

Emmy Lee

13 de mar. de 2014

first off this dealer lists cars that are not even there in their lot,it was the same company but in a completely different location .so call and be specific before heading there.so you arrive and you are dirrected to the as is section .what you are not told is that even though the cars might be inpected the work is not done on them at all so good luck after you leave the lot .Then the cars are listed for a grand or more then what they were listed for on the website .i wasted a long drive going there .they dont even try to make the cars even look presentable one car even had the radio ripped off the wires were still hanging ... i left out of there so fast .the one and only thing that i saw good about that place was the rep that attended me was very kind and understanding .i arrived with my daughter and instead of taking advantage and feeding me bull like many other reps do this guy had enough moral and told everything straight .there should be more reps like him .if i ever go there again I will make sure only he attends me since i felt confident enough that he wasnt looking forward to selling a single mom and overprice piece of junk.if the two cars i specifically went down there for would have been there i would have left the dealer ship with car i intended to buy ,how ever arriving and feeling desieved was my biggest stray.