Cross6567

2 de nov. de 2016

The customer service was oustanding. The salesperson Kathy and her manager Kasey were both very helpful and super friendly. They helped me find exactly what I was looking for. I would recommend this company to everyone.

Alexis Hughes

1 de nov. de 2016

They where patient with me and just so happen they had what we were looking for. That's why I'm recommending friends and family to Rayskillman Northeast Buick and GMC

Me

31 de oct. de 2016

Prior to coming to the dealership, I had been in contact with Kasey Johnson and Kathy Pancake about my interest in purchasing a vehicle. Both women were very nice and did everything to help me with my car buying experience. Before I even arrived on the lot, they had every detail in order, along with a couple of vehicles for me to choose from.Overall, my experience was truly amazing.

jakemartens

29 de oct. de 2016

I would like to thank Derrick and the management staff for working very hard to earn my business. I was shopping for a truck, came in told them what I was trying to achieve. I went to several other dealers to cross shop and get the best deal. The people at Skillman did and excellent job of working with me to get me the right truck and the best pricing and deal. Thank you for you time and professionalism.I was back in for the spray in bed liner and cover, Jason in the service department was excellent, great communication, made sure everything was taken care of. Everyone at the dealership continues to impress me with their dedication to top notch service and ensuring that everything that was part of the overall deal was taken care of.

Ed4rest

28 de oct. de 2016

Very good with people - they work with you on what you are looking for and do a very good job getting in the car or truck of your choice. I did not think I could get a new truck---but they worked on it tell I got what I wanted.--- GOOD JOB -- And to top that off, I got and saved a bundle on my Insurance along with renter's Ins: as well. -----another GOOD JOB------ Thank you all

Jmarrow84

28 de oct. de 2016

After going to other dealerships and feeling like they werent in my best interest I went to Ray skillman. The staff was amazing working together to find a car I was happy with. They found me a amazing car, and at a amazing price. This was an amazing experience.

Pamela

27 de oct. de 2016

Steve Gambles enjoyed his experience at Ray Skillman with Davids phenomenal help. He was very reassuring with my car purchase and very knowledgeable with his information.

hall1234

23 de oct. de 2016

me and my wife stopped in today just to look around when we meet Kathy pancake she was so helpful and very pleasant that we decided to purchase our first car together ,we really felt good about our purchase. thanks to the staff here it was great!

sloverj

22 de oct. de 2016

I stopped in today to replace my '02 Trail Blazer. I met with Kathy Pancake, and she helped me find what I was looking for at a price that I could afford. We looked at a number of vehicles, and finally landed on something that would suit my needs, in a price that I could afford. The rest of the staff was great, they were courteous, and very attentive!

LJ

21 de oct. de 2016

The staff at the "Buy Here Pay Here" side of the dealership was very helpful. Kathy Pancake made the entire car buying experience enjoyable. She was extremely knowledgeable and put me at ease with the entire process. Kathy traveled to another location to actual look at one of my car choices and sent me pictures of the car and also asked the manager of that location to sit in the backseat to ensure the car would accommodate my children's height/weight. I really appreciated her going above and beyond to assist with me finding a vehicle that would fit my personal and financial needs. Thank you Kathy for all of your help you "ROCK"!!!!!

Kelly Creasey

14 de oct. de 2016

After medical debt trashed my credit rating and I totaled my car I thought we'd be a one car family. They never made me feel bad about my credit rating and worked to get me a car I liked with a payment I can afford.

CAdams317

14 de oct. de 2016

Excellent service every time I come here. Customer service so far has been too notch. I would tell my friends to come here. Spoke to my co workers and they had a bad experience atbRay Skillman out west. Stated they was sold a lemon car I told them to visit the location I visit. Hopefully they will come.

T J K

14 de oct. de 2016

They were very accommodating to my schedule. The gentleman who asked what I needed was very pleasant and knowledgeable. Answered my questions with logical responses not "wishy-washy" responses. He was pleasant and helpful. I also love that I am able to work there while my car is being serviced. They have a couple of desks with all the plug and electronic connections you would need. Since I work downtown and live on the south side that allows me not to waste time travelling 4 times. Once to drop the car off, second to go to work, third to come back and pick up the car and fourth to go home. It is a real convenience. They supply bottled water, coffee, pastries - I am glad they have bottled water.Thank you.

gift

13 de oct. de 2016

It was a great experience in the fact that the waiting time was short. I was very pleased with the kindness and politeness of the service people.

paula schramm

12 de oct. de 2016

this is the first time I have dealt with Ray Skillman on Washington Street, and it won't be my last, I am very happy with my new Encore and with the help that i have received from the employees

watersj55

12 de oct. de 2016

Kristin and Dillon where awesome/ let them know what I wanted and was looking fordid not try to get me into something I could not affordgot me a great deal on my terrain/ even got a trade in for my jeep/will deal with them again/ when I decide to trade down the roadthank you 'j waters

Emily Tower

11 de oct. de 2016

It was Great they treated me like I was their Grandma and the service I received was outstanding. They game a very good deal. I love my new ride.

Indyrocket3

8 de oct. de 2016

I have been to a lot of different service departments and I have to say that this particular service dept. has to be one of the friendliest around. They always treat you with respect and are quick to explain anything you need.

KarenS

6 de oct. de 2016

David Schimmel was fantastic! He was very friendly and knowledgeable. I would recommend him to anyone looking to purchase a car. Tony, the finance guy was also wonderful as was Allen, the insurance man. Overall great experience!

Goldenscepter

29 de sep. de 2016

The waiting room in the service department is the best part of the experience. I've purchased several cars in my 29 years of life and this is the BEST place to purchase and service a vehicle so far.

Steve G

29 de sep. de 2016

I bought a 2013 Chevy Equinox on Sep 20 and suddenly had three tires leaking air two days later. Although they had multiple screws and nails that could have come from anywhere they shared the cost of a new set of tires with me. I felt this was reasonable. What a great dealership.

Blah21

27 de sep. de 2016

This has literally been the absolute BEST service and experience I've EVER had with a dealership. I walked in, they got straight to the point and the process was painless and quick. My biggest fear was getting denied, but not with them. They gave me a chance! All of the staff was friendly, understanding, listens to your issues & what you need to help you in the best way and to help make the best decision possible. Kathy Pancake was my salesperson and she really put her ALL into helping me! She made me feel worthy, took time with me, went out of her way, answered all my questions, made sure I was relaxed and comfortable about the process, knowledged me & was the nicest person ever throughout everything! I would recommend her a million times for really getting me into a really nice car and helping me long term instead of thinking about a quick buck to make. Someone who genuinely cares about you and your situation! THANK YOU!!!! Forever grateful! I literally couldn't have chosen a better place to go to. THANK YOU THANK YOU THANK!!!! I'm definitely ecstatic right now!

Jneel61

27 de sep. de 2016

David was very helpful in my search for a new GMC truck! He put me in the right direction and was very insightful. I will return to purchase a vehicle strictly based on the nice service!

GMC_Savana, 8/1/16

27 de sep. de 2016

I'm giving my highest compliments to product specialist David Schimmel. He displayed a combination of candor, respect and professionalism rarely seen in young people nowadays. I drove my 2016 GMC Savana from San Diego to Indianapolis to visit family and friends. David gave me multiple options on how to use interfaces between my iPhone, iPad and the Savana's entertainment system, just in time for an extended weekend trip to Chicago. As a business owner, I would call David a definite "keeper" and an exceptional representative of the Skillman group.

daryl123

25 de sep. de 2016

Truck was completed in a timely manner, and a lot of work was performed in a very satisfactory fashion. Truck was returned to me clean.

Angelnumber2

24 de sep. de 2016

They called us when they saw that we were seriously shopping this car. They had the car we wanted and were willing to negotiate. Unlike another dealer.

Shannondurham

23 de sep. de 2016

Kathy is fantastic. She always goes above and beyond to get you into a great car. Financing was quick and easy. This is my 3rd vehicle purchase with them. I will continue to use them for my next purchases.

sherry

20 de sep. de 2016

Joe Beck this dealership is like family to me the customer service is so good always above and beyond any other. The Service area is great they take good care of you every last one them. Thank you All for being good at everything you do. love Sherry

Jim Mattocks

18 de sep. de 2016

This is a great dealership. I have purchased several vehicles here and would not think about going anywhere else Their service department is clean and professional.

Bruce & Jimmie

17 de sep. de 2016

Thanks David for all your help on purchasing our vehicle.as always you guys make it easy process. thanks again. hope when you see us next time its just for an oil change.

Jerika J Broyles

17 de sep. de 2016

This was the best quality of customer service I have ever had. Everyone went above and beyond to help me in my situation. I am forever grateful for this opportunity to establish my credit. All thanks to Ms. Pancake and team your all awesome.

Carolee

14 de sep. de 2016

I bought a 2016 Buick Encore and was undecided about the color but it turned out to be a beautiful gold in the sun. And I have been given compliments by strangers. The folks at the dealership even got me a cheaper loan than the original. Th e y try very hard to make customers happy, which is rare. Ryan, Ryan and Alex were wonderful ..Thank you for your patience.

Jason

12 de sep. de 2016

Jim was a great help. Helped me when no one else could. I will be giving my friends and family his number. Thanks Jim for everything

ChrisJohns

12 de sep. de 2016

Awesome, service advisor communication to service bay execution exceeded my expectations. Bringing my GMC Sierra in within 30-days for an oil change. Chris J.

gift

9 de sep. de 2016

I bought a Buick Encore . The buying experience was most satisfying. I worked with David Schimmel,Joe Hulsey, and Clay Wade in buying my new car.

Jim & Teresa in Indy

8 de sep. de 2016

We were totally satisfied with the experience we had very recently at Ray Skillman Northeast. We were served by Kyle Poole and Jordan Estrada. Kyle is the kind of salesman with whom you enjoy discussing your needs in a new car. He did not hurry the decision, gave us several options, and was considerate of our budgetary needs as well. When we wanted to discuss the new technology, we were joined by Jordan, who possesses a deep understanding of the many new advances in the comfort and use of the new vehicles. He kept his descriptions of the devices and how they worked in layman's terms. He was quick to show us how to use and set up the technology. Kyle and Jordan helped us enjoy the shopping and purchasing experience so very much, it was a joy. The finance department helped us meet our needs in terms of the agreement and our car was ready for us to drive home. We would recommend this dealership to anyone interested in purchasing a new or used vehicle. Thanks for a great experience and a great new Buick Lacrosse.We also had our Buick Encore serviced the same day and, as always, received the friendly, excellent service in that department that we have become so accustomed to. Thank you for always taking great care with our vehicles.Jim and Teresa Miklos, Indianapolis, IN.

SteveH

7 de sep. de 2016

Even tho we couldn't get a deal done...they were great people to deal with.

Rosell4422

6 de sep. de 2016

I brought a SUV from the Buy Here Pay Here department. I have to say I'm so pleased with the staff there so friendly and determined to make sure you are satisfied with your purchase. I would definitely recommend this location. Because Ray Skillman says yes when others say no. Thanks Kacey & Clay

Don H.

4 de sep. de 2016

Everything went great. Joe gave me a choice of cars and options once I had decided on a vehicle make. It was defiantly worth the drive!

beverly3136

3 de sep. de 2016

I just purchased a new car and I have to say that David Schimmel was amazing to work with! He provided me a bumper to bumper explanation of my car and was extremely patient with my questions. He was understanding and made me feel like I was the most important person in the building at that time! I'm not sure why he is not a salesman because he definitely knows what he's doing and knows how to make a customer feel that they are making an informed decision. He is an excellent representative of your company! I'm been a Skillman customer for years and have most always been pleased, but he is by far the best!

Nana

3 de sep. de 2016

This was not our first trip to the service dept. We do our oil changes only here. Any repair issue that may develop we always come back to this service center. From the time you make that first call to schedule to completion of the service you feel like you are family here. I would ALWAYS tell my friends to come here.

Kim Maupin

31 de ago. de 2016

Kathy & Kasey did a fantastic job! Fast service, very helpful, and I am very happy with my new vehicle! Thank you for taking care of me!

Vasty

28 de ago. de 2016

I was please with the service. I was in and out. The technician went beyond by checking out something else I forget to mention earlier. The customer service was exceptional. Thanks, Gracias, Merci

ballew7274

27 de ago. de 2016

Fast and helpful! We needed a car they helped us find one within our price range. My wife loves her new to us Buick. Awesome!!

pryor,nyree1234

24 de ago. de 2016

Ray Skillman dealership was awesome. They were very realistic and honest. I was very pleased with my service. I felt welcomed from the time I walked into the door until the time I left. Kathy was very patient and entertaining. I was nervous at the beginning, but after 5 miutes there, I was very comfortable. I love my new car!

Mslewisworld!

22 de ago. de 2016

I was not able to make my prior appointment due to time constraints, so I decided to take a gamble on a mid afternoon drop in on a Friday! I was, prepared to have a long wait, but was, advised not so. It was very reasonable wait, just lime a, scheduled appointment and I, unknowingly met the GM in the break area! Very smooth nice guy! Encore was ready for the, next adventure and I left with a huge smile on my face!

Slee

22 de ago. de 2016

First time we had looked on the internet for a new car. Our questions were answered online and we set up an appointment time to see the car. They had the car we were interested in ready for us to test drive. It was exactly what we wanted and we bought it that day.

bonnie white

22 de ago. de 2016

we aare very happy bringing are van into ray skillman have been letting them take care of are van since we bought it from them and will continue to let them take care of it untill time comes we have to get a new one are this one wont ran any more the workers there are so very helpful and very nice to get a long with.

Elisa E McGraw

18 de ago. de 2016

Service was excellent!!! I would recommend you guys to everyone I know! I am treated like a queen on every visit!!! You facility is always clean and everyone is very friendly AWESOME!

pumpmonkey

17 de ago. de 2016

Brought Acadia win for Routine service and recall work. They got my car right in and the work was finished faster than what they promised. Very nice staff, clean waiting area. Very happy with my experience

watponG6

15 de ago. de 2016

Kudios to Jason! Jason has been my service contact person for the past couple of years. Jason always greet you with a smile. Jason does a great job in explaining what's going on with your car.I would also like to send Kudos to Carl Raines and the entire service team at Ray Skillman.

denver01

13 de ago. de 2016

. I only had me new Encore for a week and realized it had an oil leak. I called my salesman, Clay Warner and he told me to bring it in. I did and they had another Encore ready for me to drive home while they checked my vehicle out. I was called the next day and they had found the problem and fixed it. The service was done in a timely manner and the personnel were very kind and helpful. They explained everything to me and I was extremely pleased with the prompt turn around.

R&J G8

3 de ago. de 2016

Sean and Team, Thanks for your excellent job with working with me over the Internet. Hope to work with you again. RWA/JDA KIngston,NY.

Cruzin'7

29 de jul. de 2016

Today, my day started by not being able to locate my car keys. I called my sales person Ryan who told me I would need to talk to Service/Parts. About 15 minutes later, Ryan called to see if they took care of what I needed. I was impressed. I called another dealer because it was closer to where I live, but the parts person really did not want to help me to purchase a new key. He really tried talking me out of it by saying I should wait a few days. That would have been fine if I didn't have work and didn't mind my new car just being parked. So I decided to go to where I purchased my vehicle. When I arrived at Ray Skillman Northeast, I was greeted my a service representative that escorted my over the the Parts area. , Jerry took good care of me. I was eventually able to get to work. It nice to see that the excellent service continues after your purchase. I won't mind driving the extra miles when I need service. The really treat their customers well!

vmgiles2016

28 de jul. de 2016

I have went a lot of places looking for a SUV and Kasey, Kathy and Jim are a GREAT TEAM that will get you taken care of in a TIMELY MANNER. I was not their all day and I LOVE MY SUV and Kathy Pancake made sue my ON STAR was set before i left the lot !!!!! THANKS

1340Us

28 de jul. de 2016

Sean,Jade and Joe made our buying experience enjoyable . Clay stayed late to finance the car. So did Sean and Joe. Thank you from both of us.

Monicapatterson

20 de jul. de 2016

Very helpful. She took care of me in a timely manner and I didn't have to wait long. Made sure I got set up with on Stars also. Like how they give you a list of everything that got fixed on the car.

Trey

3 de jul. de 2016

Upon my arrival to the shop, Jason immediately greeted me and was inclined to (thoroughly) understand my car issues. Sensing my frustrations with having another car issue, Jason put me at ease by assuring me he would find the problem and for me not to worry about it. That goes along way when you're having car troubles at the most inopportune time - 4th of July weekend. Jason's high level of professionalism was impeccable. I was immensely impressed with his customer service from the time I arrived to the time I departed with my well-purring.

sup

23 de jun. de 2016

A great place to buy a car. From the time we stepped out of the car to look everyone was helpful and right on their Ps and Qs. They pointed us in the direction of the trucks I was interested in. Were very friendly and professional. Stuck with us the whole time never left our sides to help anyone else. Made us feel like we were the only ones that mattered.

Richard Robertson

22 de jun. de 2016

Service personnel was nice to deal with, but I thought the price of the battery that was put in my car was a bit pricey.

frogers1100

20 de jun. de 2016

Caitie Gibson and Sean Beck was a great team to work with on buying my new 2016 truck. Caitie was so much help showing all the bell and whisles of my new truck, And sean explained everything in detail what was going on step by step. I felt like I made two new friends at the dealership.

Eric Riggs

16 de jun. de 2016

Very friendly and professional service without being pushy. Listen to what we needed. Explained in detail how the system's worked on the inside of the car.

Alex

15 de jun. de 2016

I came in this past week and spoke with David and was beyond impressed. He seemed very knowledgeable about all of the cars and also very friendly. I felt very comfortable and relaxed, not pressured into making any fast decisions like most salesmen make you feel. I will be back to purchase a car from him as soon as I'm able to!

Margaret_wells

12 de jun. de 2016

Your service dept is great. They were nice and kind, and service tech was done in a timely mamaul. thank you Rayskilled GMC. I will be back.

CoachesNightmare

10 de jun. de 2016

What a 5 star business and even higher rating for the associates there. I was greeted at the door and walked through the entire process step by step. They took their time with me and made sure I got everything I needed. Even helped keep my kids busy while I finished up. Casey, Jim and Rachel you truly stand out above the market full of competition. Thank You againJohn

sdhope

5 de jun. de 2016

The service was very timely and the cost was less then I expected along with the staff is always profession and knowledgeable, taking the time to explain the services that was done.

PJohnson15

3 de jun. de 2016

I called Jason to get our Terrain serviced. He made sure that we had a rental and kept us well informed about the progress on the Terrain. Thanks Jason and the Service Dept.

Sandy

27 de may. de 2016

When I got my tire rotation and oil change I mentioned to Jason I had a rattle but not all the time. He put it on the rack and found a pipe that was loose. (He listened to my problem and checked it out) He ordered the part and they put it on 5/25/16. He arranged for a car to take me home and pick me back up when the work was completed. You have a very nice waiting room with coffee, tea and donuts but no one wants to stay there over 2 hours.

Cruzin'7

25 de may. de 2016

Initially, I had some anxiety about making a vehicle purchase. Ryan listened to my concerns and addressed them. I was somewhat difficult and probably more than he bargained for. He was very patient. He gained my trust through his genuine actions.

Rita's 2015 Buick Encore

21 de may. de 2016

Friendly, professional service staff. They listen and do their best to provide more than acceptable outcomes. A very comfortable waiting area with free donuts, Tazo tea and more. But what I like most is the reliability, promptness, and professionalism. Keep up the great work!

Sandy

19 de may. de 2016

Good service and good prices. You have very courteous employees. Jason has taken good care of my cars since 2010. Donuts and tea are good also. Love the new waiting area.?

Gene

17 de may. de 2016

Kathy and Jim made me feel very comfortable. The process was completely painless and I never felt like I was uncomfortable. Thanks for your efforts.

Michelle

5 de may. de 2016

I had a great experience at Ray Skillman. I went in not really knowing what type of vehicle I wanted. Sean was very patient and knowledgeable. I felt more like a friend than just a person buying a car.

Peto

5 de may. de 2016

Mr. Skillman, you have a FANTASTIC crew there and we are blessed to have met a few of them. On April 12, 2016, we went into your dealership with questions on an ad you placed regarding $99/mo. for a 2016 Buick Encore, with a 2 yr. lease - would someone explain this to us. We met Josh Benson - nice young man on his first day with R. Skillman. Since Josh was new and therefore new on the subject to Leasing, he asked Tony DiLoreto to help us. We told Tony we had a 2013 Buick Encore that's lease was going to expire on May 21st and we needed to know what to do next. (We were not getting much help from the dealer in Tipton we dealt with originally.)Tony did a great job in explaining the $99/mo. ad. He asked us what we wanted in a car - we told him and he said he would check on finding that particular color and car since you did not have one in stock. While Tony went to do this - he introduced to Ryan Sherrill, a SUPER person. Ryan continued to explain more to us and we did drive one of your 2016 Encores to see if there was any change in the car. Tony found a car - then he & Ryan introduced us to Ryan Bland, who laid out some information on mo. payments, down payment, etc. so we could take this info home and decide what we wanted to do. We put $100 down to hold the car Tony found when it got to your dealership. April 14th, we went back and met with Ryan Sherrill and told him we wanted the car - he got all the proper forms we needed to sign, etc. - then we met with Clay Wade to draw up the balance of the paperwork. Everyone was just great- and we are so glad to have Ryan Sherrill as our "contact person" there. He is such a wonderful young man, not only did he give us a tour of your place, he even showed us where the service dept. was and introduced us to Jim Peck. AND - then Ryan sent us a personalized Thank You note. That young man not only has class and a great personality, he has a terrific salesmanship quality (learned from Tony DiLoreto I'm sure). We are sure he is a great asset to your dealership and will go far in your organization. Mr. Skillman, we never felt pressured, we always felt comfortable and in control. YES, we will definitely tell all our friends, etc. about Ray Skillman -NE and your fantastic staff - and that includes the girls that answer the phones - they do a great job too. Thank You. Sincerely - Eugene & Patricia Peto or Fishers, IN.

bevgoodman68

2 de may. de 2016

Joe really worked hard to find me the perfect car! I can be a hard sell but Joe kept emailing me potential vehicles to look at and he never gave up. The whole Ray Skillman team was awsome! Best experience buying a car hands down! !

apple3

2 de may. de 2016

Work performed in timely manner and explained to me in detail. Work performed to accommodate my time needs. Overall a very pleasant service experience for me.

CarrieO

1 de may. de 2016

Kathy and Bobby went out of their way to help me find the car I wanted. I would definitely recommend them to anyone looking to buy. Great experience. Thanks again!

withbet

30 de abr. de 2016

I met Kathy Pancake a few months ago when we stopped by looking for a car for my stepdaughter. She gave me her card because I told her I would be in the market for a car soon. I am so glad that I returned to Ray Skillman to work with her. She and Kasey Johnson were amazing. They were not going to give up until they found the right car for me and my situation. I am beyond happy and will be a long time customer!!

Acadia fan

28 de abr. de 2016

Sean is relatively new to the sales world but was previously the tech trainer and brought an in depth level of knowledge. Very personable. Went above and beyond in assisting a non-techee with setting up the I-Phone and explaining the many features of the vehicle.

Bren29

27 de abr. de 2016

The people were friendly. They went beyond what I expected.They didn't have what I needed. They found one for me andMade it happen.

carriek

25 de abr. de 2016

The Service Department at Ray Skillman Northeast is the best! I would not take my Enclave anywhere else. I trust Ron, Karl and the whole team of mechanics. They are honest, fair and great people all the way around. I tell everyone about them! Great job everyone!

Linda thomas

25 de abr. de 2016

All dealers don't have good customer service, they do in every wayExplains the process and why the process goes a certain way. Go that extra mile for their customer. You can't get that evert where.

Mr Beans

13 de abr. de 2016

My lease was almost up and we wanted to test drive the new Buick convertible. We weren't going to make a decision for another month. Jordan and Kyle were our salesmen and they were wonderful. We really felt at ease as there was absolutely no pressure put on us. We ended up buying a Terrain instead and the process from start to finish was simple and easy. It was closing time on a Saturday night and all of them were so kind and patient. I cannot thank Jordan and Kyle enough. I love my new Terrain and would most definitely come back.

Culpepper09

10 de abr. de 2016

I had an amazing experience at this dealership. The entire staff was friendly and very helpful. I will definitely be going back in the future.

Jen

8 de abr. de 2016

I was looking for a newer vehicle talked with JD Byrider and Oak Motors I didn't care for the mileage or the interest loan and I was not sure that was the best option for me to do. So on a chance I called Ray Skillman thinking the worst they could tell me is HELL no lady. I talked to Joe Hulsey and did a lot of the paper work over the internet, which made it so easy and less time consuming. I ended up getting a Cruze that I was happy to have with the miles I wanted and the payment that I know I can afford and actually pay off quicker than the loan was actually made for. I will be going back to Ray Skillman in the future to get my next vehicle.

Englishfamily

30 de mar. de 2016

We appreciate Kathy Pancake and Dominic Zappia for making our car buying experience so quick and painless. They are both excellent at their job and we couldn't be happier with our new (to us) car. We will be repeat customers!

mist1075

29 de mar. de 2016

My husband and I where looking for a low mileage car that we could afford with out a down payment. Ms. Kathy called from home and being sick to let us know that a car had come in that fit what we needed. We are very happy. So yes we would tell people to go see her.

Orabi

28 de mar. de 2016

It was a good experience, traded in my old Dodge Stratus and financed my new (barely used) Chrysler 200. Process was smooth, with friendly and helpful staff. The product specialist was professional, knowledgeable andinformative.

Coolbreeze1

25 de mar. de 2016

I had a great experience the sales staff were verse knowledgeable and Courteous made buying my new Canyon SLT simple and pleasurable.I love my new truck.

Elizabeth

21 de mar. de 2016

I recommend going to see Kathy Pancake for your next vehicle purchase. I went to see Kathy when she wasn't feeling so well, but her customer service was out of this world! This makes the 2nd car she's sold me. You don't get just pancakes with Kathy, you get the whole Grand Slam!

PJohnson15

20 de mar. de 2016

Thank you Jason for the great customer service. I had my tires rotated and my front rotors turned. I will make sure to talk to Jason when scheduling service

IRVDude

17 de mar. de 2016

great place from sales to service, will definitely return for anything I need. Thank you for the quick turnaround & great attentiveness. Would recommend to all

Pof & Skf

14 de mar. de 2016

My husband and I had to file chapter 7 and Kathy Pancake was very helpful until we finally found a vehicle that we were looking for. This isn't the 1st car we got from here, and the service was a lot betterKathy called for our bankruptcy trustee to help us get the car.

Triangle34

14 de mar. de 2016

I brought my car in January an my car salesman Joe Husley & Brittany were phenomenal. I had to bring my car back cause my radio service department was hands on explaining everything to u . Making it very comfortable Thank again Jay ....

Mitomom73778

14 de mar. de 2016

This was the best car buying experience that my family has dealt with. They answered every question and concern that we had with no issues. They helped us get in the car of our dreams. We owe it all to Ray Skillman northeast.

charminultra32

11 de mar. de 2016

My car was schedule for a routine oil change and tire rotation. I worked the night before and I had an early appointment time. My appointment time was 8:00 AM. My car was done and I was leaving right at 9:00 AM. They provided excellent service and did it in a timely manner. Appreciated to quickness in the service sine I worked the night before

Sandy

8 de mar. de 2016

Ryan is awesome. My aunt isn't the easiest person to assist being that she's indecisive at times. However, he was successful at helping her find the car she was completely satisfied with.

Donald 53

7 de mar. de 2016

throughout the process with chapter 13 they stayed in contact for months when things were moving slow .Workwith lawyers office to file paperwok with trustee.

Karalynn

4 de mar. de 2016

I was very pleased with the way things went at the dealership I love my new car and my son loves Kathy! He especially loved the balloons :) I would recommend anyone to check it out :) thanks for everything !

patch2012

3 de mar. de 2016

Great people to work with,always friendly and helpful ,never have to wait for service. I have been going here for 7 yrs.and will continue to use them for the care of my cars.

kelly nichols

2 de mar. de 2016

Excellent. Karl Raines rode in vehicle with me to make sure everything was performed to my complete satisfaction!I don't know how the service could have been better!

att.Donna G.

26 de feb. de 2016

I just stopped by to look at vehicles, wasn't sure what I wanted. Talked to salesman and drove the BuickEnclave and fell in love with it. They worked with me and we came up with a deal. Drove it home thatnight to show my husband and decided it was the vehicle for me. Signed the papers the next day andlove it. It has everything on it, plus more, that my husband and I wanted. The whole staff at Ray Skillman was great. Thanks again,

tm95

21 de feb. de 2016

Buick Skillman NE is awesome. Nicest experience I have ever had buying a car! Gary Dean was great, as were all the people helping. This was second car in three years I have purchased from Skillman, and they did not disappoint!

Bohauden

20 de feb. de 2016

Showed up to get prices on cars and ended leaving in car that day. Tony got me in a great car and I'm very pleased.

RegalBuyer

19 de feb. de 2016

The staff at Ray Skillman is friendly and extremely knowledgeable about their cars. They answered all my questions in an upfront and honest manner. Plus, they went out of their way to work around my schedule and make the car buying experience as easy as possible.

wglowry

17 de feb. de 2016

Great place to get a car from! Tony was very helpful and made sure we were happy with our purchase! I love my new car!

Mrcj14

17 de feb. de 2016

I was recommended to RaySkillman buy here pay here because other dealerships were turning down my credit. I've bought 3 cars from people getting rid of them for low prices but never had any auto credit. Kevin Barton taught me the process of buying a car and how to establish a good auto credit. He got personal with myself and my expenses which is what more dealerships need learn. He taught me how to buget and to get a car that fits in my budget instead of taking advantage of a first time buyer. Kathy Pancake helped me find a car that was perfect for my situation and did not pressure me at all into buying a car. She is an amazing sales person and really does care about the customer. Not only did I get a great car but also free oil changes through the duration of the payment. I will recommend to anyone that is looking for place that will help you establish a great auto credit and will take care of your vehicle to make sure it's running in top shape.

Joe12891

16 de feb. de 2016

I came with only 5k to spend on a vehicle and tony got me rolling out of there in less then 2 hours! He was great in helping is find a nice car for our limit and making sure everything was in good condition and ready to be on the road! Thank you tony!

tspeed74

15 de feb. de 2016

Stephen Saylor made me feel like family. Very friendly willing to help with all the steps of getting me into a vehicle. I wish he could get some type of commission for all the work and help he gave.

JCT

11 de feb. de 2016

Jason did a great job for me. Excellent service and he followed up with a phone call as promised, when service was complete. Good experiance.

GWHET66

7 de feb. de 2016

JUST COMPLETED MY 3rd LEASE FROM KATHY PANCAKE. SHE ALWAYS GOES OUT OF HER WAY TO MAKE SURE I GET THE VEHICLE I WANT. MY WIFE AND I LOVE OUR NEW 2016 GMC TERRAIN. SHE IS A GREAT PERSON TO DEAL WITH. GREG WHETSEL

juannnice_

6 de feb. de 2016

Amazing service. it was fast and easy. We got the car we were looking for. The people were absolutely amazing to work with . I wouldn't mind going back and working with them again.

croth7078

5 de feb. de 2016

Great customer service. Everyone we dealt with was professional and very knowledgeable. The staff at Skillman did not pressure us into making any quick decisions on our purchase. They gave us detailed information about the vehicle we were interested in and let us take our time and make the right decision for our family. Brittany and Joe went above and beyond to make sure every question we had was answered. We would highly recommend this dealership!!

Jack and Diane

1 de feb. de 2016

Most pleasant and informative experience ever! Knowledge, service attitude, and a fine support team made our entire transaction with Tony and Ryan 100% enjoyable. We look forward to future opportunities to work with them.

Cruser,John88

30 de ene. de 2016

I always get great service. I purchased my GMC through this Dealership and I will continue bringing my business to Ray Skillman on East Washington Street in Indianpolis.They are a great group of people that go out of there to meet your needs. Thanks

jgc14

29 de ene. de 2016

I was sold a lemon under Kevin...Kathy Pancake, Jim Schofield, and Kasey helped get me into a new vehicle despite being upside down on the payments. My Ford Escape's transmission went out 8 months after buying the vehicle. Kasey helped me get into a new vehicle and really worked hard to get me back on the road. I do not recommend working with Kevin at another dealership (he no longer works at Ray Skillman I believe). I would do business with Kasey again. Thanks yall.

Jpreston

27 de ene. de 2016

I was very happy with the service I received. I felt like the problem was taken care of in a timely fashion. They had snacks to make the wait help go fast.

rtogr81

20 de ene. de 2016

I have never been treated so good as the Service Department at Ray Skillman Northeast Buick GMC does every time I have an issue with my vehicle. Ron Rafail bends over backward to accommodate my Service needs and his attention to detail is unsurpassed. When it becomes necessary to buy a new car I wouldn't go anywhere else just because of the Service department here at Ray Skillman. Thank-you for your diligence and Great Service.

Kristina15

15 de ene. de 2016

Kathy Pancake was my sales lady and she was amazing, and very professional! She took the time to make sure I had everything i needed. While i was waiting on the approval she would check in on me to make sure I was doing ok. When the approval came through she showed me everything with the car,and assisted me with the the on star start up. She is a very sweet lady!

Mary Burton

12 de ene. de 2016

My family warned me about going into a dealership by myself. Call me opositional but I did it anyway and did I ever prove them wrong! Ryan was the first to greet me and work to find the right car. He was very knowledgable and friendly. Imagine my surprise, when Tony came into the picture as the saleman. There was absolutely no differnce in their knowledge or customer attentiveness. At one point I walked away, thinking I should wait until the new year yet I still kept thinking about how great everyone was to me. The Christmas card I got from the dealership/Tony changed my mind, and I went back to the dealership and bought my car. I would have eventually gone back regardless but I was impressed Tony didn't forget me or my desire to own a Buick Encore. Sean played a role in the transaction by showing me the knobs, dials and screen info in the car. It was done with tremendous respect, not treating me like an technology idiot, which I am. When I pass the dealeship now, I feel like i can go in for anything and be treated like a valued customer. Thanks for everything!

Vinacoa

3 de ene. de 2016

The employees where friendly and helpful and made us feel comfortable and very caring. I would recommend this dealer to any one. Excellent dealership. I will be going back to buy from them again.

cousincarl

2 de ene. de 2016

We have leased two Buicks through Ray Skillman. Whenever I take either one for service I am always greeted cordially and professionally and the service is done "on time and in time". The entire staff seems to be very knowledgeable and customer-oriented. I always tell my friends to shop Ray Skillman for a fair deal and good follow-up service.

Peggy W.

1 de ene. de 2016

I left my car for the day - the service included an oil change, recall repair, tail light repair and tire rotation. They called after about 4 hours stating they were already done with everything. They also said they did not perform the tire rotation because I didn't need it done as my best tires were already on the front of the vehicle. They staff was courteous and friendly - they followed up with my prior to coming in as they wanted to make sure they had the recall information correct so that they could ensure the parts were in stock or ordered in time for the repair. Great experience!

brandog84

23 de dic. de 2015

I went to the shop to get a repair for a malfunctioning seat belt light and to get an estimate on an engine light issue. I called early in the morning, they admitted they were busy, but would squeeze me in. The provided an estimate and finished the work by mid afternoon. I was really pleased with the service and full explanation of the work and repair cost. They were honest, kind and friendly, which I truly appreciate.

renshep1

9 de dic. de 2015

Kathy was super friendly. She made the part of the car buying experience that I was dereading today very pleasant. I really appreciated her being the salesperson that enabled me to make my own buying decision with alot of support and the exact information I needed to make that decision.

Coffeecupp

4 de dic. de 2015

We went to this dealership expecting to waste all day in a futile attempt to get a car then leave embarrassed and in tears because of our past credit history. I was stunned when we were told we qualified for financing through their buy here pay here program. We have been turned down on several attempts through other similar dealers. We were even more amazed when we were given the option of more than 1 car. None of our options had 150k plus miles, body or interior damage as so many we had looked at. The car we left with I would feel safe driving cross country on vacation. I can not say enough good things about Kasey and the staff at Ray Skillman!! They are an asset to Mr. Skillmans business and we are now customers for life.

Wes_91

1 de dic. de 2015

I walked into Ray Skillman Northeast to look for my first newer car. This was my first time walking into a dealership on my own and not knowing the whole car buying process. I met Kathy P and was introduced to Dominic Z, these two went above and beyond helping me pick and finance a car that I truly enjoy driving. Service was excellent!!!!

Leland

27 de nov. de 2015

Fro m the time I walked in. Everyone was very friendly , professional , and , attentive. Each question I asked was answered completely in several different ways to make sure I understood fully . I cannot wait to upgrade my car , To experience this much fun again. Thank u , Leland Young

Richard scales

20 de nov. de 2015

Couldn't help me unless I came up with 2000 dollars. I wanted a nice car I paid my last one of on time but that didn't matter. Guess I'm stuck going to a buy here pay here where I only have to put a couple hundred down.

Trailblazer

9 de nov. de 2015

The experience of purchasing the vehicle was great. Kathy made my wife and I comfortable from the moment we walked in the door. Kasey new what questions to ask to get the information she needed to make the deal work. I do regret not asking some questions about the vehicle. Overall I have been satisfied with my purchase.

Mary Ann M

6 de nov. de 2015

This dealership is all around excellent! Everyone is so helpful and pleasant making the experience worth trying. Joe and Jesus even delivered my new vehicle to my home!

mosier3

3 de nov. de 2015

I love having Kathy as our sales representative. She is easy to talk too and goes above and beyond to assist you in meeting all your needs. What a class act. Like I said in the title I love me some Mrs, Kathy,

nikki4

2 de nov. de 2015

I live closed to this dealer, but I never stopped to see the cars. Last Saturday my husband decided to buy a car and we started in the neighborhood, I glad we did. The personal in his dealer were very kind and they put attention to our needs and support us with a lot of very helpful information. We bought the car, and after the purchased they feed us with chili. Very nice people and very professional. I'm looking for the time when I back to this dealer to buy my Terrain. The best of all, they speak my language,Spanish. Thank you Kathy Pancake and Dominic.

tina

29 de oct. de 2015

I had splash guards installed on my 2015 Encore. They said it would take about 2 hours to install. However, the work was completed in a little over an hour. The splash guards look great! The service people were really nice. Thanks

cottent

24 de oct. de 2015

Had my car towed to a RaySkillman Mitsubishi and was told they could not service it, that's after paying a diagnostic fee and they would not provide me with any sort of transportation, including shuttle service to work. So I called Jasaon at RaySkillman Buick, who usually service my car, but I moved further away from that location, and Jason listened and told me to bring my car to him and he would take car of me. I drove my car to Jason on a Friday and he said he would look at it first thing Monday. Jason also insured that I had transportation to and from work each day. On Monday, Jason called me and informed me of the problem and said it would take four days to fix. Jason also informed me that he was able to get it under the manufacturers warranty and that I would not have to pay the extended warranty deductible. By Thursday, my car was ready as he promised. I can honestly say that Jason gave me the white glove service! This dealership has the best customer service (Service Department) from top to bottom. They listen to customers concerns and take it very seriously. Jason, you really took care of me and I really appreciate everything!

mohess

20 de oct. de 2015

I have now dealt with four separate sales people at Ray Skillman NE and each one has been wonderful. They genuinely care about their customers. It is evident in the way that they speak and in the way that they do business. I will return to Ray Skillman NE again and again.

Doll-Car, Barbie

30 de sep. de 2015

OMG! ! ! THIS CARL DEALERSHIP IS AWESOME! ! ! ALSO SALES CONSULTANT KATHY P. DOES AN EXCELLENT JOB IN EXPLAINING THE PROCESS OF PURCHASING A CAR AND THE WHOLE WORKS. KASEY J. IS A VERY UNDERSTANDING PERSON! ! !

Jfonte1949

30 de sep. de 2015

The Service Department always gets my car serviced in a very professional manner. They complete the required service items and then even wash the car. This all done in a very timely.

Pamela Jordan

24 de sep. de 2015

Love the help we received and left in a brand new Terrain! Which was exactly what I wanted! Always taken care of and will return. Thanks Guys!!!

Brad and terry

24 de sep. de 2015

Great experience and very professional! Huge commitment for us both .Our recent purchase of our 2500 Denali has been pondered for years . Happy to say we were non pressured and had our questions answered with a knowledgeable staff .Thanks to Ryan, Tony, and Sean . Great team work

VCollier1011

21 de sep. de 2015

I must say that this was some of the best customer service I have received in a long time. Kathy Pancake and Kasey were great. They took their time and got me the best car for my budget. I will definitely recommend them to future car buyers

Charmaine

18 de sep. de 2015

From my first click online with Carla with the live chat to the moment I walked in the door of the dealership my experience was AWESOME. Clay Warner greeted my husband and I as we walked through the door. He asked me a few questions and got started right away on my purchase process. He explained that we would be working with a sales team and that he was the customer service part of that team and Brandon Zipper would be handling the details of the sales. Both Clay and Bandon were very kind walked me through the car purchase process and made sure that my final purchase was exactly what I needed. All and All Clay Warner, Brandon Zipper and Clay Wade where my wingless angels. Thank you guys I will be a repeat customer!!!!!!!!!!!!!!!!!!!!!!!

Ken71

11 de sep. de 2015

It was a pleasure to work with Tony DiLoreto in the purchase of our new Terrain, Tony and his team gave us excellant service --twice this year !! After 6 months our car was totaled in a flood and again Tony provided superb service in helping us replace the vehicle. Thanks also to Ron in the service depatment who was a big help to us in working with our insurance company.

DenaliHD

23 de ago. de 2015

We spent 50,000$ on a vehicle that I do not feel safe with my family!!! They agreed to fix the vehicle when I purchased and have failed three times and now refuse to fix it... Hoping to get a story on FOX 59

Bullet05

20 de ago. de 2015

xcellent experience from the time I walked on the lot. Was on a time crunch when I got there, they helped me do the test drive and appraise may car quickly. Very friendly, no pressure. First trip to the dealership we didn't agree on my trade in value but Ken Detty kept working on trying to find a buyer for my car. He called me the next morning and had a good offer. I really appreciated how he treated me and was extremely respectful to me even though we did not agree on the trade in the first time we talked. It was very evident they wanted your business. After that the purchase went great. Gary Dean and Dillon Ruggles were my sales staff. I can't say enough about Dillon, extremely pleasant, jumps to his feet to help you, had all my paper work ready. Helped me with after market products as quickly as possible, answers his calls promptly. He wasn't even my primary sales person. I really appreciated every thing he did for me. He makes you feel like you want to buy more and more cars from him.

cottent

19 de ago. de 2015

The first time I went to the dealership my experience was not so great. However, the second time around they lived up to their reputation!

MLW

18 de ago. de 2015

Everyone that I have dealt with at Ray Skillman has been helpful and professional. The service department is easy to schedule and helpful. They explain what they did and any concerns.

meshaanay

13 de ago. de 2015

They were excellent, helped me find the right car ! Kathy was very helpful. i would highly recomend her to anyone . This is a great dealer ship

csharpnotbflat

12 de ago. de 2015

Having to get your vehicle services is never a pleasure, but having this team of professionals makes it alot easier. Most people come in a little leary about what they are being told, but I totally trust my service consultant Jason Parker. To date, he and his team has been spot on and very up front. I now have no worries about going to this dealership.

the fancylady

9 de ago. de 2015

KATHY WAS VERY VERY KNOWLEDGEABLE,VERY HELPFUL PLEASENT, WOULD HIGHLY RECOMEND HER TO EVERYONE.SHE DID A GREAT JOB!WINDFORD ROULETT THAKS. SHE WENT OUT OF HER WAY TO HELP US

JohnaGilmore15

8 de ago. de 2015

I was very happy with my experience as everyone was very friendly. Definitely helped me in a time crunch. Thank you to all your staff.

jmjones19

6 de ago. de 2015

Dealt with a new, but very knowledgeable specialist that was able to answer my questions, point me to the trucks that fit my wish-list, and ultimately, got me to the truck I ended up buying. They worked to get me all of the rebates and discounts I qualified for. At no point did I feel pressured. I felt like my business and presence were appreciated, welcomed, and valued.Interesting that another Skillman dealership - not 5 miles away (Skillman Chevy at I74 & Post Rd) had NO INTEREST AT ALL in selling me a truck - or having me in the store just a few minutes before I stopped at the GMC dealership. They should take some tips from the guys I worked with. They may sell something.

Andrew M

27 de jul. de 2015

This was my first experience at Ray Skillman Northeast and won't be my last. First time purchasing a vehicle ever and the service I received - especially from Brandon, Joe, and BobbyLee - was outstanding. I recommend this dealership without hesitation for those interested in purchasing a GMC/Buick product. Have not had any experience with the service department as of yet but expect the same attention to detail from their service department as there is on the sales floor.

Cheryl M

22 de jul. de 2015

I purchased my third car from Jim Schofield and Kathy Pancake. My experience with them has been nothing but outstanding. They are always willing to take the time to answer any questions I have and address any concerns. They do believe in service after the sale so I know anytime I have a question about my car, I can feel free to contact them at anytime. Hats off to Jim and Kathy. I love them both.

gnelsonhome

17 de jul. de 2015

My first experience at the eastside dealership was great working with Kathy Pancake, she is a awesome sales representative and will go out of her way to close the deal.Thanks Mrs. Pancake and will deafly recommend you to my peers

Toni5

12 de jul. de 2015

My first experience at this dealership was great and want be my last. Kathy Pancake awesome sales representative were very friendly and helpful. Thanks Kathy Pancake

promise

1 de jul. de 2015

My experience was great with Tony Dyer, Sean Beck and Clay Wade they went above and beyond to get me my car. I really appreciated the hard work you guys did for me, the customer service was fantastic I will be coming back.

ConnieS

30 de jun. de 2015

This is our second experience with this dealership and the sales representative. We live nearly one hundred miles away from the dealership and purchased a new Terrain from them four years ago after finding the vehicle on their website. This time we searched their site and found an Acadia that we were interested in. When we called, it was no longer available, but our sales rep took down our preferences and found one for us. They had to go outside their own family of dealers to obtain one, but they had it at the dealership for us when we arrived. This is meeting and exceeding expectations and the reason we recommend this dealership.

giberry

27 de jun. de 2015

A huge thank you to Ron Rafail, Buddy Higgins, and Karl Raines. They always provide me a level of customer service that is unmatched, no matter if my repair is as small as changing a light bulb or oil change or a major engine repair. They always make me feel important, and take personal ownership of my service. Their communication level is outstanding as well. Thanks again! I'll be back.

calvin999

24 de jun. de 2015

I was provided with excellent service. This was my first time ever purchasing a new to me, but used car. I was totally impressed.Thank You

Skiller46

23 de jun. de 2015

Kathy Pancake took very good care of me! I am a widow and this was the first time to buy a car by myself. She was so helpful in taking care of all of my questions. I'll go back to her the next time I need a new car!

anniemarme

17 de jun. de 2015

I was stranded on a busy interstate, and my car barely made it to the turn off - on a busy Friday, at 3:30. I was approximately 2 hours from home. Luckily the turn off I chose was the one where Ray Skillman is located. The service department was very busy finishing up there Friday, yet they took the time to not only diagnose my car, but they fixed it to. Within a reasonable time I found myself back on the interstate and safely at home by nightfall. I am so grateful for these wonderful gentlemen.

tparrish

12 de jun. de 2015

Great experience from beginning to the end. Will definitely refer my friend and family to this Ray Skillman dealership. Made it very comfortable while you wait on your car.

xqpvzsskillman

8 de jun. de 2015

Very happy with the work the guys did! Everyone was courteous. The job was very simple for them, but of course, worrisome to me! A good job by all!

xqpvzsskillman

1 de jun. de 2015

As usual, everyone was courteous and informative. My questions were answered and the job was completed in good time. I recommend Skillman and Buick to everyone! Keep up the great work!

Wallace Mack

27 de may. de 2015

I made my regular scheduled appointment for my routine oil change. I presented on-time for my oil change. The staff was very professional and friendly. They checked me in right away and got right down to business. They offered me refreshments and something to drink while wait in a nice,clean waiting area, which also had a large television for watching. They had other forms of entertainment, such as, the daily paper and a variety of magazines as well. They showed that the valued me as a customer by getting my car maintenance completed in a timely manner and making me comfortable due my short stay. Thanks, I'll see you again for my next scheduled service.

Luka loves going to Ray's

23 de may. de 2015

I can't say enough about the service department. The entire team is outstanding. I was having trouble with my Bluetooth connection and Emily found the problem and fixed it. She really knows what she's doing. This is not the first time she has worked on my vehicle . I had a electronic problem that she found immediately . I had taken it to another dealership and nobody could figure it out. Emily is so good at what she does and it shows in her attitude, customer service at its best. I will be purchasing my next vehicle from Ray Skillman on East Washington Street. Thanks to everyone for making me feel so special.

ANAPHASEDESIGN

15 de may. de 2015

Ray Skillman on east washington street has been excellent every time I have used them for service. They have a well maintained and stocked waiting room (although it only seems to show propaganda "news" channels inside).The service is always great in a timely fashion. I will be back again.

Matt&Lisa

10 de may. de 2015

My husband and I recently purchased a 2014 Chrysler 300 from Ray Skillman on E Washington. First, I'd like to say that this was the most stressfree car purchase I have ever made. My husband chose a car he liked. We don't have the best credit, however we still went with the car we really wanted. We worked on the purchase end with Tony Dyer. Tony was a very kind individual. He took his time to explain everything to us. As I doubted my credit and worried about being denied for financing, Tony remained positive and optimistic. He constantly spoke to us as though we were going to drive home in our new car that day. He was knowledgeable, intelligent, hardworking, honest and very respectful during his end of the process. Kara Ostewig workd on the sales team. She helped my husband with the car he liked and was very kind and helpful. She was very nice and let my husband take the car for the day and put gas in the car. Ray Skillman deals with I believe 40 banks when trying to finance a customer. Clay Wade, the finance manager was very calm and knowledgeable and made the financing process very easy and fun!I have purchased many cars in my life. This was the most laid back, positive experience I have ever had. I have had some very terrible experiences dealing with car dealerships in the past!!! I think the sales staff is sincere and hardworking. I will definitely purchase my next car from Ray Skillman. If you are looking for an extremely positive auto purchase, I highly recommend you check out Ray Skillman on E Washington Street. I'd ask for Tony and let his team take care of you like they took care of us.Lisa & Matt

penrod4225

8 de may. de 2015

This dealership provided great customer service and we were very happy with everyone involved.We spend time with local dealership and it was well worth the drive to go to this location and Ray Skillman.Will continue to purchase from this dealership in the future.

Dabi

4 de may. de 2015

I walked in embarrassed because of my financial situation and was treated with so much care and respect and never felt stripped of my dignity.

Dr. Liz

27 de abr. de 2015

WHY Tony Dyer and Sean Beck? Knowledge and professionalism. I recently purchased a new Terrain and the sales team were exemplary. I needed to feel comfortable with such an important decision and the salesmen were interested in answering all of my questions.

Shelaine Holman

26 de abr. de 2015

I never thought I'd see the day when I would get an outstanding deal on a low-mileage, gently used, full-size sedan. I recently purchased a 2012 Buick LaCrosse at the Northeast Buick GMC dealership, and my experience there was second to none!! My experience there started with Kristin Miller, who was a sweetie from the start. She and I had been emailing back and forth for awhile, and she was totally patient with me. She was aware of the fact that I was in the market for a lightly used Buick LaCrosse. She was very kind in keeping me posted on their inventory, and encouraged me to stop in. I also spoke with Dillon Ruggles, an Internet salesman who was also very patient and really listened to my concerns. Tom Ackerly and Tony Dyer were absolutely WONDERFUL to work with... they were HIGHLY instrumental in getting me that UNBELIEVABLE (almost unreal) deal on a gently used LaCrosse!! I also had the pleasure of working with Sean Beck, who took me on the test drive. He was super patient and low-pressure. His product knowledge was impressive. I got to work with BobbyLee Estabrook in the Finance Dept. Working with him was a walk in the park, and he made the whole process seem super easy. He was able to get me amazing rates and terms on financing, and was able to beat what my bank had to offer. He carefully explained the importance of getting an extended warranty on the car, citing the many benefits of this. He was flexible and willing to work out a deal for us on this. I had been (exhaustively) car shopping at many other dealerships for months, but these folks put a end to my quest. The staff that I worked with at Northeast Buick GMC were PHENOMENAL, and made the whole experience virtually painless and quick. This dealership comes highly recommended to anyone I know that is in the market for a new (or new to you) vehicle. These guys were amazing. This dealership is top-notch; they offered my family and I free drinks, and we were treated with the utmost respect. I would like to thank each and everyone of the staff that I worked with. I love my new vehicle, it truly is a pleasure to drive. I will gladly return for future purchases. THUMBS UP!!!--Shelaine Holman

rebecca1124

21 de abr. de 2015

This was my first time buying a car from a dealer and I was really dreading the process. To my surprise, the people who work at the Ray Skillman Buy-Here-Pay-Here lot were helpful, honest, and friendly. What I was expecting to be complicated and drawn out process turned out to be an easy going and frankly enjoyable experience. Thank you Kathy and Kevin! I will never go to a different used car dealer!

Juls

21 de abr. de 2015

Everybody was super helpful and very nice, they made the whole experience quicker and easier than I ever expected it to be. I would recommend them to anyone looking to buy a used car.

troy

16 de abr. de 2015

This is our 3rd car purchase at Ray Skillman. We keep returning because they are fair, honest and helpful. The team was so knowledgeable on the different features of our car. This is the car dealer and salesman of choice. Ask for Tony DiLoreto

Westerman

15 de abr. de 2015

First time that I have ever experience purchasing a car and felt no pressure. These two associates work very well as a team. I instantly felt connected with them as if I had a friend helping me make a decision. Thanks to the both of them for making this a very pleasant experience.

JC

6 de abr. de 2015

Everyone was very helpful and polite and very professional.All of the employees at the BHPH went above and beyond the call to help out. They are the best in the car sales business, I was not pressured or aggravated by them while looking on the lot. They found the vehicle I was looking for and made the deal work

She Rich

2 de abr. de 2015

The team here was so knowledgeable and work with you until the end! I wanted a brand new car, but they let me know the best plan for me would be a used car so that I could build up the credit I needed to be in a brand new car. I am confident I got the best deal in town! Brittany was so great at explaining all of the details of a car system and she was the "Real Deal!"

CrystalOne

31 de mar. de 2015

We saw a little 2011 Ford Ranger at a different Skillman lot in town. Tony made a special trip to get it back to the dealership so we could meet a busy and tight schedule that day. Ken gave us an amazing price. The truck was spactacularly clean and ready for us. We only went to Ray Skillman Buick to work with Tony. A great job!!! Highly recommend working with this crew! Sandy

mz.ebony

28 de mar. de 2015

I was kinda scared to go to a car lot to finance a car because i new my credit rating was in the dirt....But thanks to these wonderful people i was able too get a nice vehicle with very reasonable payments....Thanks for giving me a chance!!!!

wande92760ataol.com

28 de mar. de 2015

Came in for an oil change. Greeted right away. Service completed in less than 45 minutes.Always treated with dignity and respect. Would not go anywhere else.

happie6

25 de mar. de 2015

This is my 3rd car from Ray Skillman. They are very nice people, they their business. Cathy Pancake, my sales lady is great. She understands and will turn every stone that needs turning to insure you get the car you.

TheLevs

24 de mar. de 2015

We have been with these guys for years now because their quality service, friendliness and honesty will continue to win us over! You just can't beat the customer service that you receive with the Buy Here Pay Here unit and beyond. They will make sure you are equipped with a quality vehicle that is affordable to your budget. Again, we just purchased our 4th car thru them and will continue to go back because it's all about the service you get from this great group of people! Thanks Kevin, Jim, And Rene!

Amiller81427

24 de mar. de 2015

This dealership is like no other dealership I have been to and I've been to a lot. The salesmen do not act like salesmen at all they are some of the friendliest people I have met. They are not trying to sell you a car you cannot afford and they do not want to sell you a car they know you will have problems with. They worked with me on every detail what I wanted and could afford and when a light came on on my truck they took care of it before sending me on my way. They went above and beyond to make sure my truck was safe before me and my family drove off with it even after I kept bugging them with some silly questions. best experience I have had ever buying a car!!!

Kylie1995

17 de mar. de 2015

So within the last few months I've been everywhere looking for a car but everywhere I went either turned me down because of my age & had no credit or wanted to put in to a car that I could not afford... My mom was always talking about how great her car dealership is so I decided to try one more time to get a car. Kathy & Kevin worked really hard to find something that I would like & more importantly, be able to afford! They were able to find something & just my luck, my favorite make!! They are just really great people & would always recommend. So friendly and nice. Makes this big step of my first time having car payments easier! I'm really thankful for them(-:

Cgrater

16 de mar. de 2015

I came into Ray Slillman praying that I would be able to get a car. My hopes WERENT very high! As soon as I got there I was greeted with amazing Customer Service!! Kara Cole was so polite and made me feel like this was the place to be! She had a wonderful personality and made sure I got directly to the department I needed to be!! Kevin Barton got me a car on the spot, and I am currently driving a beautiful new Chevy Cobalt! Kevin's great and so is everyone at Ray Skillman Northeast!!!

Joyce

13 de mar. de 2015

Britany Hardy was fantastic. She exceeded my expectations by far. Everyone was friendly and helpful. They really know how to treat a customer.I highly recommend them. The made my experience stress free.

john

10 de mar. de 2015

All in all it was a great experience. They were very friendly. They seemed to care weather or not u cud afford the car because they wanted u to succeed in buying the vehicle

LARRY THOMAS

8 de mar. de 2015

I bought a new Buick LaCrosse last week and I love the car. I'm having a hard time with operating some of the options on it. The navigation system is the worst. I don't know if you have to use the OnStar system with it or not. I'm going back and have the sales person show me some of my problems.

sue

7 de mar. de 2015

I would recommend all for my family and friends to check out Ray Skillman and recommend them to talk to Miss Cathy Pancake she makes you feel at home.

DeJa Davis

6 de mar. de 2015

RAY SKILLMAN NORTHEAST GMC BUY HERE PAY HERE IS THE BEST! The staff is very friendly and helpful. I appreciate everything they have done for me! I recommend everyone to go to Ray Skillman Northeast GMC Buy Here Pay Here!

R&S 6724

5 de mar. de 2015

Purchased our first car as a "buy-here-pay-here". The sales staff & management were terrific! The hardest part was picking from the great selection of cars they had available.

drsale

28 de feb. de 2015

Everything about my service experience greatly exceeded my expectations. When I submitted an on-line inquiry, Charlene called me back promptly and immediately made me feel like a valued customer. My salesperson, Mrs. Kathy Pancake, was an absolute delight. She was warm, yet blunt. Honest and hilarious. We bonded over Sci-fi and I was with her when I found out Leonard Nimoy died earlier that day. Sh** got real. She listened, gave advice and sold me exactly what I was looking for.The manager took the time to introduce himself, even though they were having telecom issues that I'm sure were the last thing he needed. I really appreciated that he made the effort to do that.Bobbylee was the most trustworthy money handler I've ever met. He thoroughly explained everything I was signing and put me at ease during what was for me, the most stressful part.All in all, it was a great day. Me and the Mrs. will be back.

Carolyn

26 de feb. de 2015

I went to Ray Skillman to get an oil change but ended up with a new 2015 Terrain. I want to thank Kathy Pancake for being so helpful and efficient. I also want to thank Tom Ackerly who is one of the best General Managers that I have dealt with in a long time. I am so so happy with my new vehicle. What a wonderful way to spend the evening. Thank You AgainCarolyn W.

Chris1964

23 de feb. de 2015

I just purchased my 3rd car from Kathy over the weekend. She is a TRUE miracle worker. I'm very lucky to have found her.

aliesha

23 de feb. de 2015

I had a wonderful experience shopping at Ray Skillman. Mrs. Kathy Pancake was so nice and took very good care of me. Everybody there was so nice. They even took care of my baby while I was doing my paper work. I would recommend this car lot to anybody.

notimportant

21 de feb. de 2015

Brittney was awesome. She showed us our options and was easy to deal with. Tony worked with us in getting the car purchased. I was a bit overwhelmed and they really helped put my worries at ease. I would highly recommend this dealership to people I care about.

bboothe50

12 de feb. de 2015

every body cared and they took real good care of me from start to finish. My car stopped on Washington street, they sent a tow. When I got to the dealer ship they had a car ready for me to drive. I do not remember his name, but he was great.

mcoil61

7 de feb. de 2015

They listened to my concerns & found the problem quickly. I would recommend this service department. Ron is always a pleasure to work with & we'll definitely go back to him if we ever have a problem in the future.

efox

4 de feb. de 2015

We were under a very short deadline when our vehicle was totalled and Jim Schofield worked tirelessly to find us a replacement in less than 48 hours. He went above and beyond in so many ways; walking us thru the processes, listening to our needs and fitting us with the best vehicle for those requirements, working with finance to get us the best vehicle for the money. From start to finish we had our SUV in less than 3 days, and had a really amazing experience. When it got to the actual finance portion, Dominic was great explaining all of our options, keeping the process rolling and answering our questions. I can say with certainty that we will continue on with Skillman for all of our automotive needs. We have also worked with Kevin Barton in the past and have truly had amazing experiences with this whole organization!

Rjohnson

2 de feb. de 2015

Tony, Sean and BobbyLee were very helpful. I have known Tony for a few years before coming into the dealership. Was looking for a used Chrysler Town and County. Even though I wasn't looking at a brand new GMC/Buick, time was taken and attention was paid to make sure they could find me the car that was the right fit for me. I would have liked to negotiate the price a bit more, but I felt it was fair and the negotiations for the trade-in were smooth and the agreed upon price for the trade-in was fair. Financing was as expected. Its a business and businesses try to make money. Knew what to expect and I was happy with the outcome.

bmason

30 de ene. de 2015

I was looking for a good vehicle my credit horable but they still worked with me! I was not treated like i had bad credit here they treat as what you are just another hard worker and needs a solid vehicle to get you where you need to go. If looking for a vehicle come to RAY SKILLLMAN NORTHEAST BUICK GMC!!!!!!!!!!!!!!!!!!!!!!

Buzz

29 de ene. de 2015

I WAS VERY PLEASED WITH THE SERVICE I RECEIVED AT THIS CAR DEALERSHIP ..THE ONLY PROBLEM I FELT THEY DIDN'T NEGOTIATE AT ALL WITH THE PRICE. I THINK BECAUSE I WAS IN A FINANACIAL ISSUE THEY KNEW THAT I WAS LIMITED ON WHAT I COULD HAPPEN. KYLE POOLE WAS AWESOME IN OUR NEEDS.

drewski8

21 de ene. de 2015

i just recently purchased a 2006 chevy trailblazer from here and i couldnt be happier! They made it very easy and quick to get me in a vehicle! The program is awesome and they stand behind their cars and thats something you dont find at alot of buy here pay here lots! Thanks Jim , Kevin, and the service crew, i really appriciate it! Drew

24424

6 de ene. de 2015

Jim and Kathy are kind and don't resort to pressure or making you uncomfortable. They make sure you understand the whole process. I visited more than 10 dealers before I found what I was looking for here.

sallyjay1

30 de dic. de 2014

Kathy Pancake, you, my dear,are a saint. We could not be more blessed to have come across your path in our quest to find a family vehicle while I build a new career centered around our newborn. Your team's commitment and patience and willingness to help will NEVER be outdone. Between Kevin and Jim sharing a little piece of their own lives, your spunk to take us in and fight for our needs, and Brittany's willingness to text with me on her days off...the dedication you gave to our family was not only responsible, responsive and respectable...it was REAL. What do I mean by that? It means you are all such authentic human beings that you took time to care. To understand. To commit to our family a quality of service which is very rare. From our home to all of yours, we wish many blessings upon you and hope that 2015 brings you joy, peace, hope and love. With Much Appreciation,The Johnson/Padrick Family

SGTHJ

22 de dic. de 2014

What more can I say. Jim, Kevin and Kathy are some of the best in the industry citywide. They work as a team. Regardless of who gets the credit (though important), they still hold that team concept which to me is what sticks out the most about them. Wonderful sales people but more important, down to earth and very funny. You will not walk out of that office having not smiled, laughed and anticipating the next time you get to visit the crew. Some of the best in the industry as far as I'm concerned.Thx!!!!!

kellycouch

15 de dic. de 2014

This is my 4th vehicle purchase from here and I have used the same salesman every time. Jim Schofield is the best. From start to finish it is always a smooth transaction. Best salesman in the business.

rcdclane

2 de dic. de 2014

Kevin and Kathy were very easy to work with. They never made you feel unimportant. I would highly recommend them to anyone! They will have my business from now on :)

Amurphy67

9 de nov. de 2014

This is 4th truck I have bought from Skillman and last 2 have been from Gary Dean overseeing my purchases and his team Samantha Pollyea & Dillon Ruggles. They are so helpful and make sure your visit and purchase is pleasant experience. BobbyLee in finance takes his time and answers every question; never makes you feel rushed. This team will make sure you are completely satisfied before you leave. I recommended them. Thanks,Angie Murphy

Dsmith747

3 de nov. de 2014

The experience of meeting Kevin and Kathy was great, and I recommend them highly. From the moment that we walked into the room, Kevin was eager and willing to please. I appreciate how he took his time and reviewed our documents and even ensured that we had some clarity on certain issues. Kathy was amazing and I appreciate how she dealt with my indecisivness, despite me keeping her out in the cold weather. Thank you guys for such a great experience.

Brookegreiert

25 de sep. de 2014

Awesome customer service & great help! They cleaned up my car real nice and were pleasant/helpful through the whole process! It was quick and painles! :)

Angiepoo

13 de sep. de 2014

I have had several opportunities to purchase from Ray Skillman Buy-Here-Pay-Here. For the first time I did, and that was the best decision of my life. I told Jim and Kevin what I wanted and how I wanted to make this work. They HOOKED me up. On the cold day of going to sit down with the two, I realized that Jim was a sweetheart and Kevin was NUTS... I left running out of there in tears becuase they had me laughing too much. This was one of the best car sales deal I have ever closed on. I am not originally from Indianapolis, but this is the only car dealership I will go to and have purchased cars from here since 2000.

steve shilts

10 de sep. de 2014

Very easy to deal with this is our third car purchase from Ray skillman buick bobby lee in finance did an outstanding job for us on the purchase.

renitawright

4 de sep. de 2014

Ask for GEORGE TOMANOVICH He was attentive and an excellent listener to my automobile needs. He went above and beyond until I was satisfied. He did the legwork and put extra care into ensuring he communicated with promptly throughout the process. Excellent sales man. Ask for BOBBY LEE ESTABROOK to complete your financing if you need it.

Jfonte1949

21 de ago. de 2014

After car shopping for many days, we found a great deal at Ray Skillman. Tony managed to make the deal go very smoothly and efficiently. We highly recommend Tony for his car knowledge and concern for the making the right fit for the customer.

klfelix

14 de ago. de 2014

My experience at Ray Skillman Northeast Buick GMC was one of the best experiences I've ever had when purchasing a vehicle. The professionalism fromCharlene Powell, Ashlee and Dominic was above and beyond what I expected, or what I've ever received in the past. I've purchased a lot of vehicles over the years and was so happy I chose Ray Skillman Northeast to work with. I've already spread the word to family and friends on what a great experience I had. You're definitely on my list to contact for future needs! Thanks again! -Kathy Felix

jubeaty00

10 de ago. de 2014

Top notch professionals who are extremely knowledgeable and thorough when explaining particular vehicles of interest, financing options and terms. Everyone I was involved with was extreme patient and made sure I have all the information needed before making my final decision as well as making sure I was completely comfortable with my final decision. I wasn't pressured to buy, I was treated a valued customer and part of the Ray Skillman family. I will without a doubt return when needing to purchase my next vehicle!

DianaKP

10 de ago. de 2014

This was my first car purchase in over 12 years. I had been on the hunt for 3 long exhausting days, when my husband and I stopped at Ray Skillman. We were both brain dead on the 4th day of the hunt. Along came Anthony, I thought another day goes by, no car. AJ stuck to us like glue. He truly made my afternoon enjoyable, informative, and I went home with a new car. All of our questions were answered not only by AJ but all the others on the sales floor. AJ has continued to be around, after the sale to answer my questions. My husband and I would recommend this dealership to everyone, and I have.

Brownnancy

9 de ago. de 2014

Kathy was great at finding me the vehicle I needed. Kevin did a great job with the financing. thanks to you both!I will be back!

James Tucker

3 de ago. de 2014

From the time that I was greeted by Jill until the time that I drove off, the experience was friendly, professional and above all honest. I bought a used 2006 Buick Lucerne at a fair price. They made all repairs at the expense of the dealership just as promised, and even beyondWhat a difference in dealing with this dealership and most of the others. Jill, Kathy, Kevin and Jim treated me just like they would want to be treated. No pressure and no hard sell. The attitude was to put me in the car I wanted at a fair price.Who could ask for more!

jdmounts

28 de jul. de 2014

About a year ago, I purchased a used Hummer from this dealership, and had some issues with the purchase. Dave stepped in and, in very short order, corrected them all to complete the purchase. For this reason, I went back to this dealership to purchase a new 2014 Buick Lacrosse. Once again, Dave, and his entire team went to work, in very short order and more professional than I could imagine to make this deal happen. There is not the typical salesman pressure here, is more like you have been adopted into their dealership family. The team is not only knowledgeable about their products, but amazingly polite, courteous and helpful! If you are looking for a dealership that not only carries good products, but one that will treat you like a true 'guest in their home', you should let Dave Oldham and his team earn your business. Many choices for Buick and GMC in Indianapolis, but you will not find a better dealership to work with you, no matter what is needed, and every step of the way to insure you are happy and satisfied. I am certain with this leadership, the Service Department will be equally satisfying as I return for the included scheduled maintenance for my Lacrosse.

tonyag

22 de jul. de 2014

I just purchased my second (2) vehicle from the buy here pay here. Jim is a very nice gentleman and treats everyone with respect. They stand by their vehicles which is frightening to most who have to go through " Buy here pay here". They make you feel comfortable and I recommend them to everyone. I have several friends see the cars I have bought from them, the friendliness and are going to buy from them as well.. I cant say enough great things about Jim and Kevin as well as the rest of the staff. Great job and A-1 in my book.

SteveVaught1

19 de jul. de 2014

From the moment I met Brandon on the lot to the moment I shook hands with him and Bobby and left in my new car these guys did everything to get the deal complete. It was hands down the best experience I've had buying a car. Professional, courteous and informative. I will definitely recommend anyone I know or hear of that is looking for a vehicle! Great experience..Excellent service..

captainkirk

16 de jul. de 2014

Kathy Pancake is an excellent sales person and I will be sure and send my family and friends to her when they start asking me questions about my car

ShunShun

12 de jul. de 2014

My saleswoman Kathy Pancake was great! The day I called her she immediately called me back and let's just say the rest is history.

kim.snelledmonson

3 de jul. de 2014

On 6/27/14 I made a deal with Ray Skillman (which took 3hours) to purchase a 2014 Yukon trading in my 2011 Tahoe. I had a pay off of $4900 which they knew. I also had been very upfront on what I wanted in the deal. I went to financing and signed a contract, purchase order and received an affidavit for title. On Monday I received a call stating they "forgot" to include my payoff and there was "missing" paperwork. So the three hours to get this deal together was a waste of time and I was told they made a "mistake". I really loved the Yukon and was so disappointed over the deceptive practice. This was my first time dealing with Ray Skillman GMC.

CHoop1979

2 de jul. de 2014

They all worked super hard to get me out of my 2000 and into a 2014! Customer service is amazing & I don't know what I would do without them!

Jwags49

19 de jun. de 2014

Gary, Samantha, & Dillon were amazing! They were professional, prompt and caring. Words cannot do justice to how amazing my experience was buying my new Sierra!

Catmdavis

13 de jun. de 2014

They were AMAZING! Friendly, helpful, respectful and sincere. Never pushy and worked hard to keep me on budget. I drove away with a great car and wonderful experience. They will be my go to car dealer as long as they are in business!!!

Waltzracing123

29 de may. de 2014

By far the best dealership I've ever had the pleasure of working with. Kevin, Jim, and Kathy are some of the best sales associates I've ever had. I will definitely return to this dealership for the great customer experience.

suzanne98

14 de may. de 2014

My experience purchasing a pre-owned vehicle at Ray Skillman Northeast Buick GMC was wonderful. All of the people I dealt with were more than helpful, kind and warm. They were even welcoming and considerate of my 5 year old daughter who came with me on one of my visits. I was in a difficult situation with going over my miles on a lease and I needed to find an affordable solution quickly. Their team of car experts, lead by Gary Dean as my sales consultant, worked diligently to find a solution for me even gave me a loaner car while they researched my options. Everything about the experience was a pleasure and I was always treated with the utmost respect and understanding of my financial circumstances. I have never had a more enjoyable car buying experience. I would recommend their talented to team to all of my friends and family...and I have.

AshleyC000

30 de abr. de 2014

They were very helpful, caring, and fun to be around. They genuinely care about you and want to help but at the same time they look out for you, making sure you can really afford the payments on a car. They offer refreshments and bright personalities. Great people to buy from!

mariz29

24 de abr. de 2014

I very much appreciated & enjoyed my experience with Kathy Pancake. She is very friendly, caring & kind. I would highly recommend her! Also, I want to "THANK YOU" for Kevin Barton for all of his help we got the car we wanted! I highly recommend Ray Skillman with my friends & family! Best Car Dealer I ever had!

at191

23 de abr. de 2014

Friendly, prompt service at the time of the sale, outstanding service on a Friday night of a Holiday weekend, Loaner vehicle provided to minimize personal inconvienience, and very fair settlement of a non warranty repair issue. I am now a strong promoter of this dealership. i will buy here again, and advise others to do the same

kwalke14

17 de abr. de 2014

I was a single women going to buy a car. People always said dealerships would screw with single women. I felt very comfortable dealing with Kathy Pancake. She knows how it feels for a women to buy a car.

ellasgb

16 de abr. de 2014

Kathy was great very personable knew what she was talking about showed us all the features and set up the Bluetooth so it was compatable

1keitra

15 de abr. de 2014

They were very friendly and customer oriented with lot of knowledge and experience In doing there jobs,they were very open,helpful and up front with answers to my questions about the truck and price.

hamzamaiga

2 de abr. de 2014

was just looking,when she came to me with smile and explain how it work .I decide to have a car because the way they treated me.

williams7986

1 de abr. de 2014

Mrs. Pancake was unbelievably forthcoming, thorough, and caring. I would recommend her (and will) to all my friends/family. When I purchase another car with Ray Skillman, no matter which dealership, I am only going to work with her!! or find another dealership.Thank you Kathy.

ironman425

21 de mar. de 2014

This was our second car buying experience through this Dealership. The integrity of the salesmen, the speed of their work and their commitment to the perfect car buying experience had us coming back again. WE ALWAYS RECOMEND THIS DEALERSHIP TO ANYONE LOOKING FOR A NEW OR USED CAR.

VeronicaRichardson1980

18 de mar. de 2014

Where should we begin? This place is amazing!!! You can start with the eye catching way it looks from the street, to the beautiful cars sitting on the lot. Or, you could start from the warm hearted welcome you receive as you walk to look at a car, to the way you feel like a member of the Ray Skillman family even before your purchase is complete. (We took our 4 youngest kids in and everyone was so nice to them. We even had the greatest babysitter ever, as we signed our contract. Thanks again, Miss Kathy Pancake!!!) As I stated, the vehicles are beautiful and the sales office is so clean.It all starts when you get out of your car to look at a possible future vehicle. This is where we met the funny and very helpful Jim Schofield. While he push, push, pushes you to buy the most expensive vehicle, he does it with charm. (JUST KIDDING! He is very sweet helps you to find the perfect vehicle for you/your family, and one that fits your budget too!) From showing us the inside and out of what became our new family van, he even got under the hood with my husband and showed us around. Hehehe! He helped us to find just what we were looking for, in our budget, and went over and beyond his duty to make sure we got the best deal. It's so nice when a "car salesman" is rooting for you in a real way.Would like to send a special thank you to Mr. Kevin Barton for taking such amazing care of us (The Adams Family). We really appreciate how you explained our vehicle contract to us (the drawings are very helpful. Hahaha!) Thank you also for sharing your wonderful, and funny, stories with us. You truly made purchasing our van such a pleasant experience. We'll be sure to pay fast, as to not let the "big man" get our extra money. Hehehe!And we can never forget Ms. Kathy Pancake. You have to understand that we have 4 very hyper, active, and LOUD young children. She took the time to sit with them and color, read books, play games and entertain them so that we could handle "business" with Mr. Barton. Our children absolutely adore you and we are so grateful for your willingness to watch over our children so that we could get the vehicle we so desperately needed. Hoping you have an amazing time in Florida. (Forgot to tell you how nicely John and I fit in suitcases. You could've taken us with you!!! Or, since you're so good with them, you could just take the kids. Hahaha!)We truly can't say enough about this facility and it's staff. You are all absolutely wonderful and we feel like you are now part of our large family. Can't wait to come back with the kids and get them their first cars from you. It has been a pleasure to say the least.Truly yours,John and Veronica Adams (and the Adams munchkins)

erica1390

16 de mar. de 2014

Kevin was so helpful, and honest when it came time for me to get a car. This was my first time getting a car in my name, and he explained n detail what was going to happen and what was expected of me. Thanks to Kevin I finally have a chance to build my credit that no one else would give me! If it wasn't for Kyle Poole and Kevin Porter I wouldn't be driving a car that is all mine, Thank you! I also appreciate you making things go smoothly and quick since I had my young daughter with me. Also, everyone was very friendly and accommodating to her; I really appreciate that. Thank you Thank you Thank you!Erica Chappell

Muddy93

12 de mar. de 2014

I am 20 years old and I am trying to build my credit, while being a full time student and working a full time job. The employees of the BHPH are not in it to just get another sale. I witnessed this first hand. They are very friendly and focused on whats best for you right now. They sat down with me and discussed my best fit and financial fit for me. You may not always get the answer you are looking for whether its them telling you that you cant financially afford the car you want. (which happened to me) But this is a characteristic that you need to look for in a cars business. Most sales associates would have placed you in the car of your dreams and let you pay a note that you cant possibly afford and set you up for failure. If you are looking for honest, straight forward, friendly, and caring customer service look no farther because Ray Skillman Northeast is the place for you! I very much appreciated and enjoyed my experience with the BHPH staff and services. Thank you, Kevin, Jim, Kathy, and Rene! I love my new '09 Pontiac G5! This was most definitely the perfect car for me! Happy Customer!

fogdog90

2 de mar. de 2014

These were nice folks and great dealers. I plan on doing business with them for the foreseeable future and I will most definitely recommend them to my friends and family.

Moo*Moo

22 de feb. de 2014

Buying a car with Kevin and Kathy was a complete breeze. We explained our credit situation to them, told them we wanted a payment of 300 or less and thats what we got. I actually got the SUV I had always wanted :) we drove away with a new car in less time than it took us to be turned down at another place! Free drinks and understanding with a little one was great too!! We shall return to them for our next purchase as well!!!

aguthrie1116

15 de feb. de 2014

This was by far the BEST car buying experience I have ever had. Not only do I absolutely LOVE my car the staff was amazing. They were extremely friendly and answered every question I had. I would (and already have) recommended them to anyone looking to get a quality car that will help them build their credit.

93transam

12 de feb. de 2014

Tony Dyer did a great job working with me when I bought a 2011 Buick Regal Turbo on 12/31/13. He did not use high pressure tactics, just a very nice person who knew what he was talking about. I would buy another vehicle from him in the future. I drove 2 hours to buy this car and I am happy with my purchase. Tony even worked with me after the sale to make things right which is something that does not happen very often, I truly appreciate that. Thanks TONY!!!The only part of the deal that I did not like was working with the finance manager, he was high pressure and tried to sell me an over-price warranty...I wish I could remember his name.

lehrgott

11 de feb. de 2014

Me and my husband have both bought vehicles from here and I refuse to go anywhere else. I have recommended many people!! All the staff weve worked with are amazing, we adore all of them.

indy360tours

29 de ene. de 2014

From the moment I walked in to driving off in my new car I felt like I was the most important person they were working with. Their attention to detail with helping me find the right car, to getting me the best deal, and getting my new car ready to go was outstanding. Thanks to everyone.

jeremysgriffin

12 de ene. de 2014

I normally do not write reviews but this experience was the WORST dealer experience I've ever had. Do not shop at this overpriced joke of a dealership. Apparently you need an IQ of less than 50 to work there. We told Clay Wade, the "sales manager", and Scott Harp, his assistant, our vehicle and price requirements no less than three times and they didn't get it. First they brought us the wrong car, we had one requirement, that it had a third row seat. The first car they brought us did not have a third row seat, after waiting 45 minutes after our scheduled appointment to see the first vehicle. The next two were fine cars but were way over budget come to find out. The one I wanted to buy, the price went up three times. First they told me one price, then it went up a thousand and then when they finally brought over paperwork with a price, three hours after our scheduled appointment (we only really looked at 2 cars), it had gone up another thousand. I reminded the Clay of our budget and told him we weren't going over so we waited another half a hour for him to tell us no, our budget wasn't going to work. Mind you, our budget was $500 more than bluebook suggested retail value and I was not financing the car. They were asking $4500 more than bluebook suggested retail value and $4000 more than my budget (at least that's what the final price on the paperwork said). I thanked Clay and Scott for completely wasting 3.5 hours of my time, especially since I had to buy on Saturday and they had now wasted a majority of my day. The only worthwhile part of the experience was the free can of pop I got out of the visit. I ended up buying a better, higher valued car, in budget at a competing dealership so if you want to overpay and spend hours at a dealership, visit Ray Skillman Buick on Washington and ask for Clay Wade. I advise to drive a little further down the street. Jeremy

julieHarmon

4 de ene. de 2014

Very condescending men. Woman barely had time for us at all. Tried to give them a chance to redeem a poor experience last time, but they reproved their inadequateness.

windsong58

4 de ene. de 2014

These to gentlemen were like Santa Clause. They worked until I was "happy" with my purchase. I am still smiling everyday. Thanks Guys you are the best

sebed1585

1 de ene. de 2014

I came to Ray Skillman Buy here Pay here because I needed a new car in the worse way! I had no idea what to expect. I Had never purchased a car on my own before. Kathy greeted me before I even entered the door. She was smiling, friendly and instantly made me feel a little more at ease. I had been to other dealerships before and due to my "lack" of credit was never able to get a loan. Kathy explained how everything worked and we immediately started the process. At first I was doubtful that I would be able to get a car. But with Kathy working her magic she was able to get me into an amazing car. I also spoke with Jim, he was equally as helpful and friendly. I am absolutely thrilled with my car! Thank you Kathy And Jim!

mikewalton

31 de dic. de 2013

I put a $500.00 down payment, on an left over 2013 GMC truck. I found a better deal at Andy Mohr Buick/GMC Fishers. So I decided not to purchase the truck at Skillman's Northeast. They refuse to refund my deposit because I decided to purchase the truck elsewhere. I didn't sign any contracts and have the right as a consumer to change my mind. Can't believe they don't want to refund my deposit. Never seen grown up professional business men work in this manner. I have filed complaints with the BBB, Attorney General Office and General Motors. My next step is to contact an attorney and file lawsuit against the dealership. Once again no contracts were signed and they do not have the right to hold my deposit. How petty and desperate to sale a truck, treating a consumer this way.I would not suggest this dealership to any consumer want to purchase a vehicle.Thanks,Mike Walton

appleseed

28 de dic. de 2013

i have been buying cars since 1968, kathy pancake is the nicest salesperson i have ever dealt with, as well as being knowledgable of the vehicle that i purchased. if you are looking to buy a car in pleasant, serene, and non threatning atmosphire then ray skillman is the place, and kathy pancake is the salesperson!

ronspat

4 de dic. de 2013

Jason was pleasant, attentative, knowledgeable and seemed to have my best interest at heart. Had answers to my questions or was willing to seek the information . He sent an email to thank me for the opportunity of working with me and the sale. I was also contacted by Mr. Miller ina timely manner to schedule other services.

lrobins

1 de dic. de 2013

As a consumer, I searched 6 weeks, dealing with a variety of personnel before I found the right car with Ray Skillman. The overall experience was good from the first walk on the lot to the finishing touches of financing. Because of the fast, curtious and honest approach I received, I recommend this dealership to anyone looking for a car. Thank you Any and Ken.

atlantis1021

21 de nov. de 2013

My fiance & I purchased our new truck last week from Jason Miller. He quickly identified what our needs were and the price range we needed to be in and found us the perfect vehicle! Our vehicle came with a warranty and fit exactly into our budget! Jason worked closely with Dominic to ensure financing was a breeze and before we knew it Jason was putting the paper plate on the truck!! My fiance & I were extremely impressed with the efficiency of both Jason & Dominic. We had a difficult schedule for them to work around and they rose to the occasion. Dominic even came in on his day off to complete the paperwork for us! I will definitely recommend Jason Miller to my friends & family members for their next vehicle purchase!!!

deverter3

15 de nov. de 2013

Joe Puricelli sold me a car!! I had been looking at other dealerships for a very long time. Seriously I had been looking for about three years. I really did not know what I wanted. Joe did everything he could to make sure I found a car that fit me. Nobody ever took the time to SELL me a car. In my book he is a top sales person. He knew I wanted and needed a new car. Joe cares about people and making sure he helps them become a satisfied customer. Yes I would recommend your dealership and Joe as a sales person to anyone!Thank you,Jean Clawson

calvin999

14 de nov. de 2013

Everyone worked with us to make sure that we got into the right car, we both really appreciate that. We were very satified with the overall service. You made me and my wife fell comfortable. Thank You all Mr & Mrs Calvin Anthony Hatcher Sr.

kdecker

13 de nov. de 2013

Kathy, and Kevin were absolutely great! We were very hesitant about buying a vehicle and having a car payment. We weren't even sure if we would be approved. Kevin sat down and really took the time with us to help us understand our credit. He was really encouraging and put forth the effort to help us try to get back on track. Kathy took the time to make sure we understood everything with the vehicle we purchased. We are really looking forward to a wonderful relationship with this dealership and future purchases.

Brandon_Jordan

7 de nov. de 2013

This is my second vehicle purchased through the buy here pay here at Skillman Northeast.Kevin, Jim, Kathy and Rene have been great to me for almost 2 years now.It was a no brainer to trade my first vehicle in at Skillman Northeast.The team went above and beyond for us and our situation, I would recommend the Buy here pay here department to anyone.The team made buying or in oury case trading in, a painless and enjoyable experience.Thanks Skillman Buick GMC Northeast Buy here pay here !!Cya at my next oil change

TerryRHuser

1 de nov. de 2013

Andy was very patient and helpful as we considered several different vehicles and purchase options, He took the time to answer or find the answer to any questions.

isaacjr08012013

31 de oct. de 2013

Throughout my experience with Ray Skillman dealership was overall great. The sales and customer service at Ray Skillman was very great from my experience. They allowed me to take the car home for a day to make sure that I really wanted this car as a pick. If I was to recommend this dealership as a great place to by a car I will. I thank your sales Kathy Pancake and Keith Cooper for finding me the most roomie and comfortable car for me and my family.

krisshort12

28 de oct. de 2013

My experience with Kevin and Kathy was positive from the moment I entered the dealership. I appreciate that they took a lot of time with myself and my family members who were with me. From offering drinks each time we were there to being understanding about my being choosy with which car I wanted, they were there to support me and to earn my business. I did not feel like I was being pressured about my decision, which is very important when choosing a vehicle. The free oil changes for the length of the time of loan is a very nice perk to purchasing a car from them. I had to return to the dealership a couple of times to work on paperwork (my situation warranted this, not the service of the dealership) and they were accommodating and friendly each time. I love the car that I chose! It's very clean and feels brand new to me!

Hawk9295

27 de oct. de 2013

Andy was great and very attentive to my needs and I would highly recommend him in the future.his patience and attitude toward his work was second to none

RaymondBurris

26 de oct. de 2013

I appreciate all the help from Jim, Kathy, and Kevin they were excellent in explaining how the program works and helping me figure out a budget plan. Kathy hooked me up with free Onstar & they got be on my way with my new car. I appreciate the help and want to thank them all.

joestone8

20 de oct. de 2013

The People In sales were exceptional : Kathy Pancake , Joe Beck, and Tom Ackerly theyre in tune with our needsand wants, they solved our dilemma..they truly care about the customers!!!. Joe And Anita S. WE will definitely come back for repeat business.

DanielleKirkland

19 de oct. de 2013

This location also has a Buy Here/Pay Here Ray Skillman next to it and that's where we originally went. There we met Mr. Barton and Mrs. Pancake. After filling out the application they realized that we qualified for a newer car which was available on the other lot. So Mrs. Pancake walked with my family and I to the other lot and showed us cars. Once we realized that we wanted a lower price range she asked for Mr. Zappla to assist us and he was able to find us a car that we were looking for. 4 bags of chips, 2 cokes and a lot of signing later we are now the proud owners of 2007 Buick Lacrosse. In our price range and the right monthly payment for us.They really work with you here and take the stress out of what is usually a stressful search. We couldn't be more happier. (Thanks guys for the freebies as well!)Sincerely,Danielle

Maddhar

13 de oct. de 2013

Everyone was very helpful! I got what i needed at a price I could afford, they are always there if I have any questions. Thanks guys!!!

mleigh46163

9 de oct. de 2013

Kathy Pancake has gone above and beyond to make sure we are satisfied. She continues to check up on us. She is a great asset to your company!

hoss3240

26 de sep. de 2013

i bought a car a week ago from ray skillman. this is my newest car that i have ever had.didnt think i had a chance to get anything this nice but there people did what they could to get me into the 2012 dodge advenger that i love to drive everyday i get up. thanks again dominic and everyone at ray skillman for making me feel so welcomed. greg haworth

Manlovej

24 de sep. de 2013

My experience was great purchasing my newer vehicle at Ray Skillman Northeast. Kathy Pancake was good explaining all services performed on the vehicle to make it safe to sale. Kevin Barton explained the credit and purchasing part of the experience.

thatbeth

23 de sep. de 2013

I came into Ray Skillman just to look while my sister was working with Kathy on purchasing her new vehicle. It was just after my car accident so I was not sure if the insurance company would fix it or total it. I had gone to several other dealerships to look around prior to coming into Ray Skillman NE. Kathy asked me some Qs but she was not pushy. I shared a couple of requirements and she pointed me in the right direction... to Bobby Lee's trade-in! Thank you Bobby Lee for trading in the Edge. (I know you miss it but don't worry it is in great care!)Kathy was so gracious to make sure I was able to test drive it and even take it home for the evening. It all worked out two weeks later after Kathy brought it to Greenwood for me to test drive again. Kathy and Bobby Lee were extremely patient with me and my circumstances. Plus I received an excellent electronic tutorial from Bobby Lee. Thank you Kathy, Bobby Lee and Kevin for making this a really fantastic experience!

GWHET66

23 de sep. de 2013

I HAVE LEASED MY LAST TWO BUICK'S FROM RAY SKILLMAN NORTHEAST BUICK/GMC AND HAVE ALWAYS HAD GREAT SERVIVE AND HELP FROM KATHY PANCAKE WITH HER GREAT FOLLOW UP ON ALL DETAILS ABOUT THE BUICK I WAS ITERESTED IN. ALSO RYAN BLAND WAS GREAT ABOUT ALL OF THE INCENTIVES THAT WERE AVAILABLE TO ME. BOTH EMPLOYEE'S HAVE BEEN GREAT TO WORK WITH. LOVE THE NEW BUICK. GREG WHETSEL.

mohess

19 de sep. de 2013

I cannot begin to put into words the amount of positive energy that I experienced at Ray Skillman. I was able to lease a new Verano by the hard work, trust, and genuine caring shown to me by Dom and Kyle. They are fabulous, personable, and very helpful. Kyle tolerated my inability to choose a color of car without complaining at all, Dom thought about my wants and needs even after he went home so that I could get exactly what I wanted, Charlene found me after I had purchased a car and congratulated me, and everyone there welcomed me each time that I came in. This group of people is like none that I have ever encountered. I will return to this dealership again and again.

nikiasimmons

18 de sep. de 2013

We chose this dealership for two reasons, the sales person and the service department. We met Mrs. Pancake a two years ago while in a preliminary search for a vehicle. Although we chose not to purchase a vehicle at that time, she made a great impression. Enough that we purposely sought her out. She was fun (Sassy Flapjack) and personal. We have another GMC vehicle that we purchased from the same location (previous dealer). The current service department was fair and prompt. Joe and Tom in the finance department were great too! They wanted our business and made it happen with a great deal. We appreciate the extra work and time it took to make the deal happen. In our case credit was not an issue, just the overall payment. Most people are leary of dealerships typically they just seem seedy, but this dealership is awesome because of the people.

erikasonomacar

16 de sep. de 2013

The treatment i received was EXCEPTIONAL!!!..they explained to me everything about the purchase, each document was fully explained in detail before signing. Very supportive in buying this car, and gave me many options. Thank you Eric Hurd for your good service and for doing everything possible to help, Thank you Kathy Pancake, i especially want to thank Kevin Barton for giving me the opportunity to grow my credit.

RichardRuppert

11 de sep. de 2013

This is the second vehicle I have purchased from Jim Schofield. He has always been very friendly and upfront with the me and my family. I am in sales and really appreciate his professionalism. I would highly recommend visiting the buy here pay here at Ray Skillman Northeast, They do report to credit and mine rose over 100 points from my first purchase. Kevin Barton the manager there is also top notch!!! Kathy was always willing to help out as well. I am sorry I do not know her name but the daytime secretary has always been friendly also. So Thanks for all of your hard work.

AaronMRader

31 de ago. de 2013

Sales Representative Andy Olsen provided excellent customer service. I was looking for a make and model that his store does not provide. However, Andy met me at Ray Skillman Ford, in Greenwood, where he assisted me in buying the car that I wanted. Thank you, Andy!Sincerely,Aaron M. RaderIndiana Legal Support Services

Poppyseed1

29 de ago. de 2013

Everyone at the dealership was kind and attentive to my needs. Loz was great at working with the financial manager to get me approved for a great car. From the time I stepped into the dealership, I was greeted by anyone I passed and they even offered me refreshment. I would definitely recommend this dealership to everyone I know. I felt comfortable throughout the whole process. I've had negative experiences at other dealerships and I can certainly say that I did not experience anything negative while I was at Ray Skillman Northeast Buick GMC.Thank you again for all your help.

submariner735

27 de ago. de 2013

Gary and his team (Samantha Pollyea & Dillon Ruggles) are, in a word, awesome. The positive, friendly, professional manner in which they treated my wife and me, last Friday (August 23), is a bloom from the flower that Gary planted nearly 3 years ago when I first met him and bought my Terrain. This time, I came to buy one particular vehicle for my wife but came home with two - after trading in the Terrain and a Kia Optima I bought from Skillman in '08...great deals!Gary's philosophy is not to sell you what HE wants you to buy but what YOU want to buy/drive (a sentiment shared by both Samantha and Dillon). I have purchased 9 vehicles over the last eight years or so - ALL from Skillman (from Greenwood to Indy); I will not go anywhere else. In fact, as long as he's there, I will personally deal with Gary!

Shannondurham

22 de ago. de 2013

Excellent customer service. Kevin Barton is fantastic. I had been looking for a new vehicle for approximately 2 months an he worked exceptionally hard to find the right vehicle for the right price. Kathy was great to work with. Great customer service. I will continue to purchase my vehicles from this dealership.

applelr

13 de ago. de 2013

Best experience ever. Will recommend to all of my friends. Keep up the fantastic work!Loved the balloon bouquet by Kathy for my birthday! Thanks!

angeld_taz

13 de ago. de 2013

I went to the dealership to look at what they offered after being upset from another dealership. Kathy Pancake did a wonderful job making me happy and at ease along with my family with the choice of vehicle that I was interested in purchasing. Kathy worked very hard with Dominic to secure the perfect loan for me in the vehicle that I loved and too make sure my payments were in my budget. Both were very helpful in this stressful time for me, but they made the experience an overall pleasure. I will definitely go back to Rays Skillman Northeast in the future. I look forward to working with Kathy Pancake and Dominic again. Thanks everyone for everything.

tracyi77

22 de jul. de 2013

Kathy was very friendly and helpful, it was joy having her work with us on purchasing my husbands car. Thank you so much for your help kathy.

Houndog1

19 de jul. de 2013

Went to them and they treated me right. These guys and gals will work hard for you and work with you. Thanks a bunch KBar! -HD

vibbert1

5 de jul. de 2013

Jim And Kevin, in the Buy Here Pay Here Office, Is a great team. I've worked with them through 2 of my own cars and my sons car. Even if you have credit problems they will find a way to get you in the car you want.Together,they will show you how real customer service is suppose to be. No Smoke and mirrors. I would recommend this team to anyone looking to buy a used car.

asnjones

1 de jul. de 2013

They have always treated me with the best customer service. I have been with this crew since 2010, and they always take care of me.

AlieseNoel05

28 de jun. de 2013

Kathy was wonderful. She was very attentive to my families needs, and tremendously helpful. I am so grateful that she was the one who took care of us! Thank you so much!

RLBrown_61

20 de jun. de 2013

The team at Ray Skillman's Buick was outstanding. My salesman Eric was just outstanding, you would have thought that I was purchasing the most expensive car on the lot. I will continue to do business with the team at Ray Skillman's Buick GMC.

sloverj

20 de jun. de 2013

I was amazed the service that I got at Ray Skillman. It was nice to go to a dealership, and not feel like I was being attacked by a hoard of sales people. The service was excellent, and I would recommend the dealership to anyone that is buying, or considering buying a car.

uncgrad2005

19 de jun. de 2013

What a great experience! My wife and I spent a couple of weeks talking, researching, and looking at different vehicles before we decided on Ray Skillman. The Skillman dealership was the first dealership we stopped at in our process. When we arrived we were met by Kyle Poole and another salesman. Both of them made us feel welcome from the first instant we arrived. We were greeted, asked what brings us out today, directed in the right direction for the vehicle type we were interested in and then left to look and talk, privately about what we saw. The whole period of time we were looking Kyle was there to answer our questions, clarify vehicle options, and provide some comparison information between vehicle types. When we left that day Kyle had provided us with all the information we requested, his card, and a wish for us to enjoy the rest of our day. At no time did we ever feel pushed or overwhelmed by Kyle and his presence. We spent several more days looking at different vehicles and dealerships. All the dealerships had nice comparable vehicles that were in our price and comfort range. The one thing they were all missing was the attitude and professionalism that was demonstrated by Kyle. We felt pushed towards a specific vehicle, pushed towards making a decision right away, and we were hovered over so much that my wife and I couldn't even discuss what we had seen without being overheard by the salesmen. The day we finally decided to purchase we were given a test drive, description of all the options, and additional time to discuss our plans, without pressure or interruption by Kyle. When we had made our decision Kyle and the finance person, Tom, treated us with respect and were totally concerned that our decision was exactly what we wanted, not what they wanted to sell us. I will definitely send family and friends to Ray Skillman and Kyle Poole so they can look and decide on their next vehicle in a comfortable and pressure free environment.Bruce Scheel6637 Breckenridge DriveIndianapolis, Indiana, 46236317-723-3457

Bosley5

18 de jun. de 2013

I am very pleased with Ray Skillman Buy Here Pay Here. My son is 19 years old and was needing a dependable vehicle. I really didn't think that he would be able to purchase a car by himself without needing a co-signer but they proved me wrong! Jim was very nice during the interview process knowing my son was nervous about making a big purchase all by himself. Tricia was very friendly and knowlegable and helped him find the perfect car! Kevin made sure that my son understood all the paperwork before he signed and got him the payment that he wanted and could afford! They gave my son the confidence he needed to get started in the real world!

Trynamakeit23

17 de jun. de 2013

I was looking for a car and as soon as I pulled up Cathy Pancake came to assist me. She was very friendly and kind to me and my family. Even though she was helping me everybody else around was being nice. Ray Skillman is a great company with friendly people to help you.This company was very helpful to me and very very reasonable on their price. Not only that I have no credit and this will help me gain credit which is a big plus! I would refer anybody to this dealership. and i most likely while come back after I finish my payments on my Impala.

KevinEdwards64

15 de jun. de 2013

We had experienced a less than stellar visit upon our very first stop. We could not get waited on! I called the dealership two days later to voice our experience with Ray Skillman Buick-GMC, and spoke with Rachel. She was very attentive, apologetic, and asked that we come in for another visit and she put us in touch with Eric. That experience was so positive that we cancelled a deposit we had placed on another vehicle at another dealership, and purchased a vehicle from Eric that very day. Way to go Eric and team Ray Skillman!Sincerely, Kevin Edwards

rlparis32

12 de jun. de 2013

I was impressed by the professionalism, knowledge and friendly atmosphere that was provided by Kevin, Jim and Kathy. I would recommend working with team. It was a great Experience!!

MRSGRAYINDY

3 de jun. de 2013

Dominic, Dominic. . What can I say about him besides POSITIVE things. I came in with a tight budget but I had my heart set on a 2013 GMC Terrain. I didnt think it was possible but Dominic worked his MAGIC and today I pulled off with the Terrain! Im so thankful for the staff of this dealership. Theres GOD, and then theres His right hand man, DOMINIC- Just sayin' :)-Melinda Gray

Turbo13

3 de jun. de 2013

Every time I take my car in to the dealer it is always the same, great,friendly,quick,it can't get any better then that and if it does that's cool too

ssorto6

30 de may. de 2013

Kathy is a very nice and polite woman and if it hadn't been for her I would not have rthought it would be possible for me to get a vehicle and build my credit, she made me feel confortable and not stressed out, and that I wasn't the only one in the world that had to go to a buy here pay here lot. I have had others tell me how bad I look on paper, and that well I will take a chance with you, and it makes you feel horrible, we who have bad credit are aware of it and Kathy made me feel like Ray skillman would help get me back where I needed to be, with out being humiliated, she treated me as an indiviual and listened to what had caused me to get bad credit. Thank you very much.

cate956

28 de may. de 2013

We bought our first car on the Buy Here Pay Here lot a few years back. We had a leased vehicle from from the Ray Skillman and it was through GMAC and we had never been late nor missed a payment. We ran into some majoir financial problems and had to file Bankruptcy and at the end of the lease we had to turn that vehicle back in which was an Envoy.Even though we had never been late or missed any payments GMAC would not finance the vehicle. This was the same time that the Buy Here Pay Here Lot was getting a Start Up and they did not have many vehicles on the lot but Kevin and Cathy worked with us to find one that my husband liked. Kevin was able to put him into that vehicle. Both my husband and I were worried about the whole situation since we were used to driving the Envoy that was newer and less miles - we were scared that we would have a major breakdown or problems. We had that car about four years and we went looking on that lot again because our Bankruptcy is still has a little more then a year to go. My husband found a vehicle he loved. It was a Friday before a long holiday weekend and they told my husband to take it home and drive it around for the weekend and come back on Tuesday and they would have the paperwork done. It's Tuesday and they almost have all the paperwork done. The Buy Here Pay Here people are great to work with. We have no complaints. I would recommend them to anyone wanting to buy a used car with or without financial restraints.

lilywhite

15 de may. de 2013

I started out at the buy here pay here lot where they have a program for people like me who start out with a not so great credit history. I went back thinking i had a while before i could qualify to go across the street to the new car lot. I was wrong. Jim and Kevin introduced me to Kathy and they worked to get me into the new Verano at a price i could afford. Dominic did the financing and i walked away a happy customer. I would highly recommend them to anyone who is looking for a fresh start.

JoeStone63

12 de may. de 2013

They Were Very Friendy ,Professional, Curteous ,Good Listeners, Understanding. Even one salesmanthat was not involved was helpful. I have received great Patience and understanding. I must be very satisfied as I am a third time buyer Buyer. Mrs Pancake is A very hard Worker. I have very good vibes for this dealership.The managers tried to help as much as they reasonably could. I have a good relationship with them . They seem almost like Family.Way To Go RAy Skillman GMC/ Buick !!!!.

KRABBY

8 de may. de 2013

Kevin, Kathy and Jim are an excellent team who deliver not only a very personal customer service experience, but also a fun and stress-free experience. This is my second purchase from Ray Skillman and I would recommend them to anyone.

PrincessPipper

24 de abr. de 2013

Kevin and Kathy are a wonderful team! Passionate about their work and providing excellent customer service. They worked hard to find a car for me that would work well for my budget and lifestyle. I would absolutely recommend them, and Ray Skillman, to anyone looking to buy a car.

mbaker1028

13 de abr. de 2013

Everyone was very helpful. Kathy took time in helping me get what I wanted, Kevin worked with me on down payment and my monthly payment.I have been telling everyone about Ray Skillman. I will come back to them when I need another car. I love my car and it has been great.

Nanhar

13 de abr. de 2013

We have bought four cars from Ryan Bland and the staff and are always treated great. They go the extra mile to please and make you happy. We can't say enough good things about them. If you need a vehicle choose this dealership. You won't be disappointed.

nelson1975

3 de abr. de 2013

I decided to buy my truck at Ray Skillman, because of Kyle Poole. Kyle was very friendly and he did everything possible to get me a vehecle that suited me with the budget I wanted. Kyle took the time out of his day to make several follow up calls a few days later to see how things were going, and when retruning to the dealership late in the evening he was happy to stay after closing to help me finish up the paper work so i could take my truck home that night, he even told me to bring it back the next night and he would have it cleaned for me. I appreciate extra time and effort Kyle put in, it showe me that he valued me as a coustomer and wanted my business. I will be telling everyone i know to go see Kyle Poole at Ray Skillman, north east. Nelson Rodriguez

bbarrett

18 de mar. de 2013

Kevin Barton, Jim Schofield, Kathy Pancake were all very helpful and worked hard to find the car within our price range. While doing this they also satisfied us with a nice car that we love very much. They made us feel very comfortable, and were very knowledgable to answer any questions we had. They are very professional, and a wonderful group of people. We haved recomended them to all of our friends. Thank you!

BoilerUp12

12 de mar. de 2013

Joe P. and Dominic were unbelievable. Joe was pulled into duty as their available sales team were all helping others. Joe P. treated my son and I like we were family. Gave full disclosure on what he knew of the Jeep we were looking at and let us know his strength and weaknesses of this model of vehicle. You could feel the joy and pride he had in his job. My eleven year old son said that outside our family, Joe P. was the nicest man he's ever met. Dominic was an all star, working with us on closing the business and assuring all the paper work was correct and going the extra mile to get us the best deal possible. Thanks to the team. Best place in the Indy area to buy a car.

RyanDEmrich1

21 de feb. de 2013

I had a great experience getting my first car with Ray Skillman, and I thank Kevin for that experience. He didn't take in loops like some of these other car dealers have done, and worked with me and my family in making sure my choice of vehicle will benefit my future. The speed and professionalism of the Ray Skillman dealers was with care and friendliness.

Andyman1061

2 de feb. de 2013

Jim is a very outgoing sales person and very knowledgeable in his field and a very compassionate man. He worked with us well and serviced our vehicle so that there were no problems before we chose to purchase it. Jim did an excellent job for us. Definitely will return!!!! Highly recommend Jim!!!!!

nmiller2118

30 de ene. de 2013

I worked with Keith Cooper for almost 2 weeks on trying to find a used car that would fit my budget. Keith was extremely patient with me while I took him all over the city to several of their dealerships looking for/at used vehicle. I appreciated his honesty and valued his input. He took the time out to find vehicles he thought i would like and he was very knowledgeable about the vehicles he presented to me. I was impressed that he didn't try to sell me something they wanted me to have instead I purchased something I wanted. I also worked with Kevin Barton on getting financed. Kevin is very thorough and funny. I felt like I was speaking to a family member by the time I left. Overall, It was a pleasure to work with Keith and Kevin. Based on their customer service and my experience with them, I would definitely recommend anyone looking to purchase a vehicle (new or used) to Ray Skillman Northeast!

StephanieJack

23 de ene. de 2013

This was our first ever car purchase, and the people at RaySkillman made sure it was a great experience! Tony & Kevin went above and beyond to insure we were making the right decision. Our small amount of credit put us in their "Buy here pay Here" office where we were treated with kindness & respect. We were never pushed into anything we were not comfortable with & they even loaned us a car while the truck we wanted was being inspected! We absolutely love our truck and would reccomend everyone we know to Stop by Ray Skillman North East!

lehrgott02911

11 de ene. de 2013

I have never had an experience at a car dealership like I received at this dealership from Kathy and Dominic. They were very honest and very eager to help me. I would recommend this dealership to all my family and friends and I will only be coming here from now on. :)

angie.stallings.73

10 de ene. de 2013

Am glad I had stop at Rayskillman Northeast side. Mrs. Kathy Pancake came and greeting me she was friendley and sweet person she help me out alot with out her and Dominic I would not be driving today in a 2013 car. I would advise everyone who looking for a nice car go to Rayskillman Northeast and ask for Kathy Pancake and Dominic Zappia and thy help get into a car.

trentmonday

8 de ene. de 2013

Great personality!! Amazing person to work with. She made this a very pleasant experience!! I will definitely send my friends her way!! I recommend her to anyone that visits this dealership!! Thank you!

jilldrake

7 de ene. de 2013

Joe Puricelli is a great employee. I told him what I wanted and he led my to new vehicle. Very pleased. Kathy Pancake really knows her business, she explained how to use On Star and is also a great employee. Very kind.

BryanKendricks

5 de ene. de 2013

Kevin and Jim were both great to work with. neither one of them were pushy throughout the whole deal. they were very open with everything and how it worked. would recommend them any day.

dlcoleman22

28 de dic. de 2012

I had a great experience with the buy here/pay here crew. They go out of their way to satisfy your requests. I would recommend them to other people who need alternative financing.

KRABBY

22 de dic. de 2012

These gentlemen took amazing care of me. They provided me with a reliable car. Wonderful customer service. I would buy from them again and I would recommend that my friends and family buy from them too.

gamezcua

6 de dic. de 2012

Dealership experience was excellent! Service was great, treated with care, and most important very friendly. Gave you step by step on how to get your used car. Gave great advice and gave you very useful information. I would definitely recommend this dealership. 5 out of 5!!

tabalt711

3 de dic. de 2012

I was in a car accident in which my car was totaled, and I needed to buy a new one ASAP. I had very poor credit, but had money from the insurance settlement for a down payment. The people at Ray Skillman got me financed without a co-signer, which was unbelievable to me. They also had a huge used car selection, and found the perfect vehicle for me. The sales man was very helpful, and did not pressure me at all. Buying a new car can be scary, and after this experience I am confident that I bought the right car from the right person.

isaacpellerin

1 de dic. de 2012

I purchased a 2005 Buick Rendezvous from in Juy of 2011. I have been happy with the car but was not very happy with the sales process or the way I was treated. I had received a mailer from them saying that they would give me $1000 more than blue book value on my 2002 Pontiac Grand Am. After I brought it in and they gave me a trade in price, I went shopping. When I chose to go with an older car, all of a sudden they didn't want to give me the trade in value b/c "it would not be a good deal for them". They had a "Certified Used Car" sticker on the windshield and gave me the rigorous checklist the car went through to get such a badge. After I brought it to my mechanic, he said that the transmission fluid had not been flushed. Again they were annoyed when I held them accountable to completing the "certification" before I purchased the car.The experience left me frustrated enough to the point that I did not think I would go back there.Then I got a mailer a few weeks ago saying that they are in need of 2005 Buick Rendezvous' and would make a competitive trade in offer of $8,050, plus they would provide an ADDITIONAL $9000 off select new vehicles. There was a little handwritten note from Joe Beck that said, "Isaac, $8050 for your trade"Of course, I didn't expect them to deliver on the advertised promise (especially w/ an * that states "we are not responsible more misdirected offers"). But since it's 5 minutes from my house I thought I would take 20 minutes to check in. So I first asked them to see the select vehicles they were giving $9000 off. No one really knew what that meant, and said it was a discount available on top of the line GMC trucks if you have a family member that works for GMC. I brushed that off and asked them to tell me what they would give me for my trade so we could start there. They came back with $6000. I asked the guy if that was any more competitive of an offer that I would get if I had walked off the street without a mailer telling me that they were willing to give me $8050 for my trade. For the first time, someone was honest with me and said "no, it's just a mailer to get you in the door". After the consistent deception and aggressive sales tactics they employ I will not recommend anyone trust them with their time, trade-in, or money. I also noticed that they offer incentives for folks who leave positive reviews on this site. So I can only assume that the reviews are skewed in their favor.

ericahaworth

14 de nov. de 2012

I had the best time picking out my car from the dealership. Kevin was awesome to work with. I love the fact that he said lets look around and pick out the top five cars you would like and then he told me which ones would best fit my budget. It wasnt like other places were they gave you 2 options and said pick one.He did a wonderful job.I have already recommended for a few friends to go see him.Kathy was also wonderfull she made balloon animals and flowers for my kids. Kathy also went on a test drive with me so I was more comfortable driving around in a city I didnt know.I just dont think they realize how much they did for me and how much it ment.

ptbland

11 de nov. de 2012

I had a great experience with this dealership. Tony was great to work with and I did not feel pressured at all. Tony worked closely with me during my purchase and the entire process was very smooth. Even though I had financing already lined up, BobbyLee took time to compare my rate with other available rates that they could offer and to make sure I had the best financing program possible. Overall, very satisfied with this dealership.

psfischer78

2 de nov. de 2012

My wife and I have purchased 3 vehicles from this location. We have always dealt with Kathy and Ray, and will continue to do so. It is nice to know that when you walk on the lot that you are much more than a dollar sign but you are a person and even a friend. The team helps you find a car that is going to be right for you and also that you can afford. I have recommended this dealership to everyone I have spoken to in regards to my vehicles and will continue to do so. Hands down not only the best dealership, best staff, but the best Ray Skillman that I have had a pleasure to do business with.

Tracy Hester-Wright

13 de oct. de 2012

I just picked up my second vehicle from this dealer. This first vehicle I had was in good condition and reasonably priced. I had one minor repair done (also through the dealership) and it too was reasonably priced. I traded that SUV in today for a larger SUV. ALL the staff were very helpful, answering all my questions, and very willing to negotiate terms. I have to say I am astounded at the deal I received today. Once you do business with this dealership, you will never want to go any where else. I can not recommend them highly enough!! Kevin Barton and Kathy Pancake are two of the most reputable people in the business!!

Jbarker727

27 de sep. de 2012

I purchased a 2009 Pontiac G8 GT from this dealership on Thursday September 20th, 2012. I had been in contact with "Charlene" who is not listed on this employee list. Charlene answered what questions she could, and "forwarded" questions that she couldn't to Dominic. I got an initial phone call from him, then did not hear another word from him until the day I picked up the car. I was trying to sort out a trade in, and was told I would be called back, but never was. I again contacted Charlene to inquire about the trade in and I was again "forwarded" to Dominic whom I never heard from. I notified Charlene by email the night before I came to pick up the car, but when I arrived I was told that the main key was "in a salesman's pocket who isn't working today". This is unacceptable to me, if the employee made a mistake he should have brought the key back on his own time. Dominic said that he would overnight the key to me Fedex the next morning, Friday September 21st. I did not have the key or any word about it on Monday September 24th so I emailed Charlene. She emailed back and informed me that the key was "on it's way via FedEx". I waited until the key finally arrived today, Thursday September 27th. On the FedEx package it says that the ship date was Wednesday September 26th. So basically I was told it shipped just to "shut me up" since I had been inquiring about the key. Unacceptable. Price was great and I'm in love with the car, it's unfortunate my experience ended how it did. Awful customer service aside, Dominic and Charlene were very pleasant and nice people!

alycalkody2005

4 de sep. de 2012

I would highly recomed these 2 guys they were AWESOME my daughter needed a car and she just turned 18 noone could help her because of her not having any credit jim and kevin both were able to help her out she was able to drive away in a car that is now hers and nobody else...These two guys needs a raised thanks alot and i am looking forward to do more business with them.

rosspro15

20 de ago. de 2012

These guys are the greatest people to work with. They are always friendly when I come in. They always do their best to make my experience worth it.

coltd

30 de jul. de 2012

Had some issues with the dealership when i purchased my truck but through communication with a general manager solution was found that was reasonable for everyone.

miguel-1

27 de jul. de 2012

The manager and sales members are well prepare to answer all the questions. They allow me to drive the car that I they explained all the process in incurring a new car. Thank you.

young38

26 de jul. de 2012

I must say I have been to a couple dealerships in the past and I have never experienced great service from a sales person as I did from Kevin at Ray Skillman. He was very patient, knowledgeable about what he was talking about, Kind, and had a great sense of humor. I bought a Pontiac G6 from Kevin not only because the car had everything that I was looking for, but because of how truthful and honest Kevin was about explaining all the details that come with buying a car. Trust worthy people are hard to come by now days especially when you are in a business of selling cars because most of the sales people are trying to make a sell and could careless about what happens to the car, or the long term commitment that person has until he/she pays the car off. I would highly recommend Kevin to anyone who is looking for a car. I really appreciate the curiosity he showed my parents and I while we were there.Juan A. Young

pchiatt2

17 de jul. de 2012

I had a oil change/tire rotation appointment scheduled for 10:30 today. I arrived at the service department at 10:25 to what seemed to be a very busy service department. I was met by a service employee and communicated that I had a 10:30 appointment and was informed service was running 1hour 15 minutes behind. At this point I told the service employee I could not wait that long and was not offered to reschedule later in the day or maybe the next day. I would suggest if your customers have an appointment time and your service department knows they may be running behind, they might call to reschedule for a later time or next day. Thanks, Paul&Carrie Hiatt

denisemann

11 de jul. de 2012

I was in a financial bad place. I had been treated badly by two other dealerships and was a LOT worried with a car needing replaced before winter. Kevin had me reassured and in a very nice newer vehicle by that evening. My payments are set up nicely, I just call on payday and its taken care of in less than 5 minutes. And oil changes are free too! WOW!!!I have NEVER been more pleased with a salesperson or a company before! My next vehicle or two will be from this dealership and hopefully from Kevin himself!!! WHAT GREAT STAFF!!Thank you so much for everythingDenise Mann

poochiekel

26 de jun. de 2012

I worked with Kevin for the purchase of my car. Kevin's customer service was outstanding. He answered all my questions and never made me feel rushed. I would recommend this dealership and Kevin to anyone looking to purchase a new or used car. Kevin has a lifelong customer in me.

joshnshanan

25 de jun. de 2012

The employees were very polite, courtious and helpfull. The timeframe that the service was done in was exceptionally fast, couldn't believe how fast! Keep up the good work guys!!!!

Hhodges010

19 de jun. de 2012

I went to ray skillman after going to three other car places, to purchase my first used car. I worked with Kevin Barton and he was extremely nice and friendly. He was very helpful and understanding. I got a car I love and for a fairly good price for financing! I would recommend this place to several people.

ryanm14

17 de jun. de 2012

This was a great place to buy a car from. Everyone was very friendly, including our salesman Austin Wilcox. I am very happy with my recent purchase and would recommend this dealership to anyone wanting to purchase a vehicle.

superbowlcolts06

15 de jun. de 2012

I worked with a few of the sales guys at this dealership after visiting a few in the area and by far these guys were the best. I am 31 and have bought a few cars in my life. I will definitely be visiting this dealership again. I actually visited their site and filled out the credit app and was contacted by Dominic to verify my info and set up an appointment. I walked in the next day and before any of these guys realized I had an appointment was greeted and felt very welcome within a few minutes. After introducing myself I was introduced to Dominic and Dan and was told what would work within my budget and presented with options that fell well within what I could afford. I ended up purchasing a new Buick Verano. I have had this car for only three days now and every time I get in it to get to my next destination I find something more to love about it. I am extremely pleased with my purchase. I will be going back to this dealership when I'm ready for my next automobile purchase. I just hope that if the guys that I worked with aren't there that I'll be treated just as pleasant as I was this time around.

Bhelton7690

15 de jun. de 2012

They are very helpful. They helped me trade my car in even when I didn't have it all the way paid off because I had a baby and really needed a bigger car. They always answer the questions I have and when I call they get right back to me as soon as I can.

funnyman67

11 de may. de 2012

Very professional. Any problems that arose were dealt with in a courteous and professional manner. This was the most efficient, pleasant, and hassle free car buying experience I have had so far.

sjadams

21 de abr. de 2012

Tony was a great salesman. He was very patient and did not push to sale us a vehicle. He explained everything about the GMC Terrain we bought regarding the options, performance and what to expect. I would diffently recomend Tony to my family and friends. Tony did a great job!

Bmklene

18 de abr. de 2012

Kevin, Jim, and James were all so helpful every step of the way in my first car buying experience. They were very loyal, honest, and friendly during every one of my visits to the car lot. I would recommend these three guys to anyone out there trying to find the right fit for their first car, or any car at that! I would definitely recommend any of my family or friends to go and buy from them. Thanks guys! :]

bakerkc

8 de abr. de 2012

Kevin Barton, helped us pick out a great car for us and went out of us his way to help us find the one for us.

mike198351

7 de abr. de 2012

I came in looking for a good used car with pretty bad credit, but i have a good job and kevin was very helpful, friendly, and polite. He worked with me so my payments were affordable. given the oppurtunity or if i had to go get another car, this would be the first place i went to.

lbeautiful

30 de mar. de 2012

I visited the Buy Here Pay here dealership and first spoke with Jim who was very nice and kind. He explained everything to me about their business and took the time to listen. I really appreciate what he did for me. I was undecided a few times after visiting this car lot because of prices/downpayments. Ultimatley I completed and application, Jim said my application was approved, he told me how much I had to put down and everything. He told me before I could get the car I needed to speak with Kevin(the Finance Manager). I go in with my downpayment in hand ready to purchase a Saturn Jim and I had spoke on the phone about several times. When I was finally introduced to Kevin(finance Manager)he was rude, arrogant, shady acting. If this was a true buy here pay here lot, they would not give you the 3rd degree about your credit worthiness because they know you would not be there if your credit was the best. I interrupted Kevin's questions by telling him if he was going to keep questioning me I was leaving. I did just that! Most buy here pay here lots have high mileage vehicles that are not well maintained anyway. So why bother to ask a bunch of questions when the cars are junk anyway. The saturn I test was in bad shape and one of the sales guys admitted to it as well. He told me it needed an exhaust system, why put it out to be sold if this was the case. Kevin doesn't care about anyone but himself, and he is very arrogant,rude and nonchalant acting. I will not recommend this Ray Skillman to anyone!

tonyag

28 de mar. de 2012

I went to find a good vehicle and the customer service I received went beyond my expectations. They have a great team at Ray Skillman northeast. I have told my friends, and would recommend them to anyone!

robert19

24 de mar. de 2012

I wanna say that Kevin, Jim, Ron, Renee*, N Brittnay* and Ray Skillamn North East are good people. They are able to work with you and everything. I think they are doing a good job. When something came up Kevin listened and told it was alright that I had to this day to get it paid. I would recommend this dealership because they are good people they would not sale you are that they think will not work. KEEP UP THE GOOD WORK RAY SKILLMAN N TEAM....ROBERT TYLER IS PLEASED TO BE A CUSTOMER WITH YOU GUYS!!!!!!!!!!! :)

lesmac

20 de mar. de 2012

I made an appointment with Rachel to see a 2001 Honda Accord for 2:30 pm today. She called me at noon to confirm and I told her I would be coming in at 7:30 pm today instead. When I arrived She and her little dog sat my friend and I down at a desk and went to talk to other employees. Subsequently, a man (name unknown, picture not in list above)came over and said he was the available salesperson. He asked what prompted me to be interested in the Honda and I told him it was mileage and price and he informed me the car had been sold that morning. Rachel certainly had my phone number and could have saved me a trip to your dealership and a very unpleasant experience by simply calling to inform me the car I was interested in had been sold. I will not ever do business with this dealership and I will make certain that my friends, acquaintances, family and anyone else I come in contact with will never do business with them as well! The car in question was on the internet as a new addition, no photo available.

aquarius1952

16 de mar. de 2012

I would recommend this dealership to family and friends because they came to my rescue.The service was 5 star.I am gald they sent the mail in offer.

atoner

15 de mar. de 2012

I would recommend this dealership because of the staff. They listened to us, went beyond anyone else to provide for us, and we could relate to the gentlemen who helped us.

msperkins21

27 de feb. de 2012

I gave this rating because the dtaff at ray skillman buy here pay here are very friendly and professional. they tried very hard to give me the best car for me and they suceeded. I have been recommending them to my friends and family. Thanks Ray Skillman!!!!!!!!!

wellhealth1

24 de feb. de 2012

My whole experience at Ray Skillman has been wonderful. I came in looking to trade in my car and ended up walking out the same day with a jeep. The staff is so nice and welcoming from the time you come in until the time you leaveI really appreciate that they are great with kids being brought in too. They don't act like its a bother when customers bring in there kids, they even have coloring books and crayons for them. I have recommend this Ray Skillman to everyothat I know should they need another car.

melindakuhn

22 de feb. de 2012

Tony did a fabulous job finding us our Envoy!! He really listened to our needs and wants and went out of his way to help. When we couldn't find anything the first day, he kept researching and found us a couple possibilities, one I took and am very happy with!! I've bought several vehicles and this was one of the best experiences I've ever had with a salesman!! Thanks a bunch Tony!

carolyn47006

16 de feb. de 2012

My salesman, Tony Dyer was absolutely the best. I did quite a bit of research, and had many questions before I came in to look at the Acadia-Denali. He did extensive work for me in answering all of my questions. Tony did not put pressure on me about purchasing the vehicle, and that is what I wanted. Joe Beck, the Sales Manager, introduced himself, and was also more than willing to answer any questions. Dave Oldham assisted in getting the proper title work done and the payment. I love my new car and would recommend Ray Skillman to anyone who wants to have a great experience in buying a car.

tammied

15 de feb. de 2012

I received a call from Rachel on several occassion regarding purchasing a vehicle. She was the key reason why I stop in becasue I kept putting her off. She was so persistent in schedule an appointment with me. My sales agent Gary Dean spoke with me briefly and know what type of vehicle I was interesting in. I had know ideal was going to leave with a New Terran. Finally Bobbylee the Business manager took time and explain to me my payment options and give me tips on receiving a higher creditscore. Great team work; I know that was their job but some how I felt they were looking out for my best interest.

rfoster5

12 de feb. de 2012

They did a great job. They meet all my expectation and gave me the car I wanted and for the price that i could afford. They did a great job and i would recommend them to everyone.

slpalmer

8 de feb. de 2012

We have worked with Ray Skillman Northeast aince they have opened. We have bought new and used vehicles and have alway used their service department. Everything has always been excellant. From sales to service they are great.

SDBooth

21 de ene. de 2012

Initially I was there for service on Pontiac Grand Prix. While waiting I inquired about trading in 2 cars. Kathy has sold me 2 cars in past so that is who I went to with my questions. She always makes me feel welcome and makes the buying/trading process as painless as possible. BobbyLee made me feel at ease and explained everything when I saw him to talk over the financial part of the dealing - even though I was slowwwwwwwww understanding some of what he was saying. :) Anyway after I got thru that process Kathy got me set up with Onstar and then I drove off with my 2011 Buick Regal CXT Turbo - and yes I am very please with MY NEW CAR!!!!!!!!!!!!!!!!! Many thanks to all who were involved with my transaction. Thanks for making buying/trading a car a pleasant experience!!!!!!!!!!!!! These people should get a BONUS!!!!!!!!!!!!!!!!!!!!!!!

bbrimberry

11 de ene. de 2012

Gary Dean and the rest of the staff at Rays Skillman are very knowledgeable and willing to do whatever it takes to make there customers may sure they are happy.

PoopieLoop

11 de ene. de 2012

The guys there are excellan. They really worked with me to get a great car. They offered me a whole list of cars. They let me pick the cars from that list that I wanted. They didnt force me to make a decision. I will definitely go there again for my next car purchase.

trishl

5 de ene. de 2012

I walked in with an idea of the features that I wanted, price point I could afford, and not a lot of time to waste.. Gary not only zeroed in on what my needs were, but had the perfect match within a few minutes. I am in sales and know a con when I see one- Gary was honest and upfront, and I had a great discount to meet my budget in short order. I had a new car (that I love!) by the next day. I should mention that when I stopped in I had been on the way to buy a car at a different dealership- the difference was how hassle-free the Ray Skillman NE dealership was, I had been looking for days. Wish I had stopped there first!(Next time I will!)

Jason.Cave

4 de ene. de 2012

I have purchased 7 vehicles from Ray Skillman Northeast and have had a positive experience on every occasion. I have purchased both new and used, have used their auto and body services on mutiple occasions as well as multiple purchases from their parts department and every time i've been in has been better than the prior time. The staff and sales personell are very courteous and professional and never make you feel trapped or as if you have to talk to anyone. If you want a great deal on a new vehicle, and great quality on used, Ray Skillman is the place to go SEE GARY DEAN!!!Jason Cave

codywils

4 de ene. de 2012

Went to this dealership unaware of what to expect as first time buyers, and Kevin showed us the ropes and was really helpful. Gary gave us a good price on a car we wanted so it worked out great. Everyone we worked with seemed straight forward, laid back, and friendly. Great experience and we would highly recommend giving this dealership a visit.CW & SR

prh1951

2 de ene. de 2012

Never has buying a car been more relaxed, fun and enjoyable. Our team went out of their way to make us notonly feel welcomed, but at home! If you want an enjoyable experience when purchasing your next used or new car, then head to Ray Skillman's ... they are the best at customer service... We should know, we bought our car from them after visting at least 10 other dealership lots, and because of their no pressure customer service, we bought our car from them even though we found one we liked better at another dealership. Our hats off to Gary, Ray and Rachel. Thanks!Chris & Phyllis

jasvir55

2 de dic. de 2011

I will try my best purchase my future cars from Mike and send all my friends to Mike Karpy. Mike went to work for me on my purchase of Nissan Pathfinser in negotiating this deal with his manager.

David DePew

17 de nov. de 2011

I was treated very well by Kathy Pancake I was somewhat solid on what type of vehicle I wanted. Joe Beck found the perfect vehicle for my situation wihtin 24 hours of contacting me the first time. Thats what I call service. Tom Ackerly was also very polite, It was the best experience I have had a dealership ever. In the last month I had been to a couple others that didnt come close to providing the service or determination to put me In the vehicle I was looking for. All I can say Is Thank you alll very much!!!!

happy54

9 de nov. de 2011

An excellent buy here-pay here source of used cars under the management of Kevin with his salesman Jim. Kathy was brought in from the new vehicle side for the particular vehicle we were interested in and did a super job. Knowledgeable, friendly people, and Kevin worked with us to get a price/deal we could live with. Cudos to everyone!

DMEATON07

4 de nov. de 2011

They are great to work with. The staff there are very polite.I would highly recommend them to other people.They help you in any way they can.

losuna27

1 de nov. de 2011

My experience with this dealership was great. I was treated great and well informed of my choices. I recomend you talk with Kevin if you think you can't get put in a good car today, he will make it happen.

Shannondurham

31 de oct. de 2011

Amazing customer service. Very helpful and Kevin Barton worked very hard to find me the type of vehicle I was looking for. I would recommend this dealer to any one looking for a new or used vehicle.

conniebartolon

21 de oct. de 2011

hi i am now on my second car from the used car department. they are great people to work with. Very friendly and will anything possible to get u in a great car u can afford. i have also refferd an aunt and she bought a malibu and thinks it is an awsom car.

jameswalker521

14 de oct. de 2011

I recently puchased a 2003 Ford CrownVictoria from ray skillman. The service was great, they actually mached the car with me and didn't stop until we got the perfect car. They didn't just try to put me in any car. An they were very flexibile with the payments they acuallygave us a cheaper amount that we choose. Ray skillman is awesome

tdavis978411210

7 de oct. de 2011

Customer service kevin help me find the right car. Everyone is friendly as I wait for my oil change there alwasys someone asking if they can or do anything for me. Over all I like goin to the dealership to my car service.

A305648638

5 de oct. de 2011

My husband and I had been shopping for a vehicle for 3 weeks. We have been to several car dealers. We were just about ready to give up when my husband decided to try the Ray Skillman on Washington Street. It was already around 8:00 pm. We just happened to run into Joe (Manager) while we were looking at vehicles. He asked if he could help us.I told him what we wanted and price range. I just could not beleive the time he took to spend with us. He put everything on paper about a vehicle we were wanting to purchase. No other dealer did that. When we did find something we liked at other dealers the price always changed from the sticker price. Joe was excellent. We have never received service like that before while shopping for a vehicle. We also worked with a sales lady by the name of Cathy Pancake. Again, she was very professional andI can't even find the words to express the service we received. I will certainly go back to this dealer for any future buys. Both of them represented themselves as I would expect a car sales person & manager to do. I am so grateful that we went to this location. Such great people. Even the finance man was so friendly. I don't remember his name. Again, very professional. They all took the time to help us and we appreciate that so much. Just when we were ready to give up we found the perfect dealer to work with. My husband is so happy he saaw the ad on the tv. So happy. Thanks to all. Angela & Gobel Banks

tmendez

25 de sep. de 2011

Overall, it was a great experience. They stayed within our price range and were very helpful. I will gladly purchase additional vehicles in the future.

francoeur1938

20 de jul. de 2011

I really have no problems with the service but I think an hour to change the oil and rotate 4 tires is a little long. Its my thought that while the oil is draining you can rotate at least 2 out of the 4. maybe all 4. But overall I think the reps are very courteous and do their best to get u on ur way. Cleve Francoeur

rafaila

20 de jul. de 2011

The Staff I have interacted with has always been courteous and proffesional. All repairs have been completed in a timely manner. The facility has always been clean.

jstackho

20 de jul. de 2011

I recieved fast and friendly service. I didn't feel pressured into having unneeded service performed. Would recommend this dealership to both friends and family.

blondie314

11 de jul. de 2011

I have been going to this Dealership for over 30 years (even though I have one that is closer to my side of town that I live and have been to the other location on south side of Indy) but because I have always gotten the best treatment from this particular Dealership I continue to go. Even with exchanging owners a couple of times I have still recieved the Best treatment there and will continue to go and recommend.

phuston

8 de jul. de 2011

todd and karl are good people made me feel right at home ,i have been to other places for maintains. put they are the best,the dealership is a great place to go too. thank you pennie huston

Kummingp

2 de jul. de 2011

Everyone that I worked with did an excellent job! They all went above and beyond my expectations. They went out of their way to help me purchase a car and service another. I will definitely be back to this particular dealership to purchase my next car! I will also be recommending them to friends and family.

harrisclh99

2 de jul. de 2011

I took my truck in due to some warranty work and Todd was very helpful and continued to work with me until we resolved my trucks problem. I will defiantly having them due any work needed on my truck.

andreavasquez

24 de jun. de 2011

I had a rough experience with an oil change chain store and communicated this to Ron over the phone. He quickly made an appointment for me to bring my car in. I was pleasantly greeted and spoke w/ Ron. He said they would take a look and sent me to the very nice waiting room w/ coffee and donuts!! Ron came in and gave me some very good news in a friendly, casual manner which I appreciated because all too often women are spoken to condescendingly when dealing w/ car service at other places. He also was thoughtful enough to match the oil change price of the other place since it was the price I was planning on getting at the chain store. Very impressive!! Oh and they ran my car thru the wash! Great service all around!

RuthKnauer

24 de jun. de 2011

I have been a customer for several years and although I live on the other side of town, I prefer to drive to this dealership because the quality of work and service is exceptional.I have purchased/leased several cars from Ryan Bland and have always been very happy. The car I have now was recently involved in an accident and Ron, Jeff and Karl went above and beyond to make sure my car was restored to a PERFECT condition. I have the upmost confidence in this class dealership!

tessj

18 de jun. de 2011

I own an older vehicle so proper service is very important to me. I was very pleased that all my concerns were addressed and all my questions answered. I felt that my car was carefully evaluated, problems were taken care of and good suggestions were made for proper upkeep. Todd and the rest of the service staff were very courteous and helpful and the service was prompt. I will be back.

theriddells

9 de jun. de 2011

The day we picked up two brand new vehicles, a 2011 Terrain and a 2011 GMC truck will always be remebered. The beautiful red Terrain was exactly the vehicle, including the color, that I had been looking for. The GMC truck, on the other hand, was to be a surprise gift for my grandson. Kathy Pancake and the whole staff at Ray Skillman NE Buick GMC were like family! They had the surprise attack all planned - red and black balloons were tied all around the shiny black truck and they even made signs with his name in the window, with another sign saying, "Love Gran". He was SO surprised, especially when Kathy put the keys in his hand and let him know it was all his. THANK YOU KATHY PANCAKE FOR MAKING A MONUMETAL MOMENT A MOST PRECIOUS ONE!

BASSMANSKE

16 de may. de 2011

my wife and i had a great time kathy keep us happy and our son busy she found the vechile we looking for she showed us several suvs and found the one my wife liked it was in our price range and the finance dept made us feel great even though we only have a fair credit rating i would recommend ray sillman to all my friends thanks for a great job dave