Codi Baumgardner

20 de sep. de 2021

We had a wonderful experience purchasing our new vehicle. I spoke with one of the managers, Chloe, prior to coming in person and she was very friendly and helpful. Our sales person, Mark, was a great listener, didn’t pressure us, and was happy to help in any way. The finance manager, Bryan, provided detailed explanations and made sure that our purchase worked with our budget. The entire team made the process easy and enjoyable. We will definitely be returning to this location for any future purchases!

Sherri Holland

18 de dic. de 2020

My experience is always great customer service is excellent and I will not take my car anywhere else. I really want to thank Mr. David Gurdian. He has put trust back in my heart. I will always have great things to say about him. He really cared. That is what real customer service is about. Doing and giving the best we can.

Juanita Kelsaw

10 de sep. de 2021

After my car was towed into the dealership's service area I received a call from Chris. He explained that it had arrived but since they were swamped with work there was no promise of when its problem could be diagnosed. No problem! I was just glad it reached their location. In a few hours I received a call back. A window of opportunity opened & they squeezed me in, found the issue and resolution was in process. My car was ready for pickup same day! The Ray Skillman West service team took great care of me & my vehicle.

Shaquana Nelson

2 de jul. de 2021

I could not give the dealership a perfect score just because I bought a Hyundai Tucson on Saturday and had to return it Monday for repairs. I appreciate the fact that Mr. Hannel listened to my concerns and acted on them right away. He made sure I was up to date within the process. The service was speedy and he even made sure I had a pretty nice loner while I wait. I would definitely recommend this dealership to others.

Laura Shelley

14 de jul. de 2021

I scheduled an appointment for a recall repair weeks in advance. On the day of my appointment, after waiting for over 1.5 hours, they told me they didn't have the part in stock and needed to order it. It took another 20 minutes for them to close out my paperwork and return my keys. I will have to take the car back in again when the part arrives. UPDATE: The service department followed up with me to address the issue, and was receptive to feedback. I appreciate that. For that reason, I've changed my rating from one star to three.