Dornaya Williams

18 de may. de 2016

My family and I love Erica's professionalism and honesty. We have been doing business with her for the past 3 years and she's fast ant efficient when it comes to getting you the car that you are looking for or can afford. She does not waste your time and diligently works on accommodating your family needs during your vehicle search. Wish all car dealers were like her. Thank You Erica for Being the Best at what you do! Williams/McKay Family

Squrit2016

16 de abr. de 2016

Erica Foster is Best Sales Women. It's always a please speaking with her. Thank you Erica for your help see you soon have a great month!!!!!! ????????????

Steven Johnson

8 de abr. de 2016

We were very pleased with the way we were treated at the dealership. We shopped on line and spoke to the internet representative and she was thorough and friendly. She connected us to Chad Ingram, Sales Consultant. He was friendly, accommodating and very knowledgeable about the products. He didn't apply any typical "sales pressure" to "here's my offer and it is only good for today" type of tactics. He even let us leave without buying or holding anything so we could think about it. We like to test drive a car and talk about the deal, then go home and think about it. Rarely do you find a sales person who will let you do that Chad did and we will be his fans forever. Kimberly Neiss was extremely helpful, friendly and courteous in getting us through the process of choosing our additional options and again was low key and didn't apply pressure for one option or the other. We were very pleased with our overall experience and will recommend Raymond Kia to anyone who will listen.

michelle 072787

8 de abr. de 2016

Had a good deal with them kia i glad i came there that for sale me my truck thank you alot I glad i came to you guys

Johnand Paula

30 de ene. de 2016

It's been about 5 months since my wife and I visited Raymond Kia and we want you to know that we still talk about the great experience we enjoyed when we bought our new 2015 Kia Soul. Words can't describe how courteous and professional everyone was from when we first entered your dealership to finalizing our purchase. Raymond Kia went out of their way to providing us the best possible buying experience by making us feel comfortable and confident in making our purchase. Bob Skinner, our sales representative, was very comfortable to work with. Very pleasant and knowledgeable and an honest man. Your service department is second to none. The best part of our experience was when a service tech drove over an hour to our house to deliver our Kia when we had a slight navigational issue. He even spent at least a half hour in our driveway explaining all the options with our navigational system putting his personal schedule on hold. I have highly recommended Raymond Kia to those interested in a Kia, I consider this business and its skilled staff most friendly and reliable. It's worth the drive for a good deal and a feel good experience...It was for us.John and Paula - Rockton, Illinois

tonig716

5 de dic. de 2015

This was the first van I have purchased from Raymond's Autogroup in Antioch. I couldn't be more excited and pleased at the same time. I called Kim Neiss at 8:30 am to see if she was going to be there, she text me right back and said come on in, She set me up with Darek Kryszkiewicz WOW I have never been so impressed with a car salesman. Darek went above and beyond what a regular salesman would do. He really listen to my needs and he delivered. Thank you for that. Kim Neiss Thank you again for being there when I needed you. You are truly the best. I am a customer for life now. Thank you for helping me to believe again.

Kia owner

4 de dic. de 2015

This dealership is honest and stands behind their advertised price. I have had poor experiences with other Kia dealerships in the past, Raymond Kia is the best. I will continue to purchase my future vehicles from them.

CraignChristina

30 de nov. de 2015

Erica Foster & Victor Malkon and the entire staff at Raymond Kia worked with my husband & I on finding the right car for the right price. The entire process was flawless. This is the 6th car I've purchased from the Raymond group. Purchasing a car on one of the busiest car buying days of the year, Black Friday the sales staff still went above and beyond to ensure we were fully satisfied with the vehicle we purchased. They deserve 10 stars!

Tome

30 de nov. de 2015

Talked to Jason on phone and told him what we were looking for in a used car. Jason called us back in about 30 minutes and said he found what we were looking for from the list of items we wanted on the car. Pulled into the lot and Jason had the car allready for us to test drive. We loved the car. Set down with Jason and settled on the price we liked. We had a couple items we needed fixed, door ding, paint chip and leather seat repair. Jason went to bat for us and had all the blems scheduled to get fixed. Very professional. The car was a 2014 Buick Lacrosse.

Kiasoul7451

29 de nov. de 2015

Norm was great he explained everything and is very personable . Not at all intimidating . Dwight was very nice and he made my purchase short and sweet . Ray P made the evening worth my time he is a nice guy and listened to me as did Dwight and norm . Victor approved everything and they honored my true car discount ..

malexandria421

9 de nov. de 2015

Erica Foster did a wonderful job in finding me exactly what I wanted ! A white optima with black interior and she didn't stop looking until she found it. She made this trade/sale very easy and comfortable! I would recommend her to anyone who wants a honest hard working person who will make sure you get what you want with out hassling you. Thank you Erica , and when I'm ready to upgrade I will definitely come back to you.

broberts24

21 de oct. de 2015

Our experience at Raymond Kia was above and beyond anything we expected. This was by far the best car buying experience we have ever had. Our Sales Rep, Stan Zia, was outstanding and all about meeting our needs, Our Delivery Director, Norm Rich, was incredible taking care of us after hearing about us having such a horrible experience with another dealership. Our Finance Manager, Ray Pandocchi, was simply amazing and just blew us away with the extra effort he made to get us in the right payment for our family. Our Technology Rep, Timothy Martin was knowledgeable and assisted with all our questions on our new Kia. We will buy all our future vehicles from Raymond. You should too. Thank you!

Barbara Brown

17 de oct. de 2015

This is my third Kia and I just leased a 2015 Kia Cadenza. A beautiful car which I never would have thought was affordable until Victor Malkon the Sales Manager recommended I should look at it. I came in looking for a Sportage AWD. This was after two unsuccessful attempts at two well known dealers within 16 miles of my home which were both a big waste of my time. It was well worth the extra miles to come to Raymond Kia and work with Bob Skinner my Salesman and Victor Malkon the Sales Manager. Bob was very patient and not at all pushy. He was very well informed about the Kia line. Being a former mechanic, he was extremely helpful in my decision making process. Victor was very upfront about the different leasing prices and explained clearly what was the best deal out there for what I was looking for. I did not get any where close to this information at the two other dealers. I even got a tour of the service department and introduced to the service managers. Bob Skinner gave us his cell phone to call with any questions or concerns after the sale! I would highly recommend this dealership. We were treated extremely well by both Bob Skinner and Victor Malkon. Thank you both!

odieodilla

13 de oct. de 2015

We purchased a vehicle from Troy Crippen. At first i thought he was just a fast talker, but his patience and understanding helped us make a very informed and sound decision. He took extra time to be sure that we were happy with our vehicle before our purchase. I am thoroughly impressed in the way that he showed that he cares. Thank you Troy!

Vonnie j 13

12 de oct. de 2015

This woman is amazing, I was at the end of my rode on finding a car. Thanks to Raymond Kia of Antioch, With Erica Foster you cant go wrong. She listens, hears what you're saying and goes to work. Thank you so much, Ms Foster. Will definitely pass the word around.

Pete J

12 de oct. de 2015

Erica Foster and Nick Kretsch are wonderful to work with. I have been in the market for 2 weeks and dreaded it. went from dealer to dealer looking at cars and seeing what would fit my needs. every dealer i went to just pushed cars on me but never listen to what i said. so when i came here i already had my defenses up and explained what i was trying to do and what needs i had. Erica was the first salesperson i ever had that said i understand and let me see what i can find. she never pushed anything on me and made me feel like i was her friend and cared. once it came to deal time is when i started talking with Nick he was upfront with me and was able to get me in a new car with terms better then what i was trying to do. both of them i found very entertaining and made car buying fun. this will be my first stop for my next car.

patel123

11 de oct. de 2015

the best place to buy a Kiago see bob skinner I drove 45min to buy my optima great people to work with salesman & the managers its worth the drive thank you Raymond kia

MSchmidt

8 de oct. de 2015

We had a good car buying experience working with Troy Crippen. He was patient and explained the cars many features thoroughly ! Troy it was nice meeting you !! Martha and Marvin Schmidt Timothy Martin, thank you very much for explaining all the technical perks and "gadgets" associated with our new car. You were very helpful to us !!!

direktme307

17 de sep. de 2015

Thank you guys for helping me out with my first car buying experience! I really appreciate the fast and thorough service and friendly atmosphere. Would definitely recommend to anyone!

Cecley

15 de sep. de 2015

Troy Crippen was very helpful and I will be sending family and friends his way. Thank you so much for all of your help troy.

Rsc2x777

31 de ago. de 2015

Thankyou to Bob Skinner and the rest of the staff. Excellent service was provided, this is my second purchase, first was a 20014 forte which I loved, and now in a beautiful 2015 Optimia. Bob really knows his vehicles.always learning something from Bob! Great guy!!!!!

Mlfurloni34

29 de ago. de 2015

Troy Crippen gave me excellence customer service. I will be back with more customers!!! I love this place and can't wait to come back here.

jersey11

28 de ago. de 2015

Pleasure to work again with Troy Crippen again. Pleasant,knowledge of product. And brings everything. To a quick close which is important to an impatient person like me. I would recommend Troy to anyone in the market for another auto.. You won't be disappointed! He's the best!

falso

28 de ago. de 2015

Had a good experience buying our car. Troy was friendly and very helpful. Everyone else we dealt with were also very courteous and helpful .Would recommend them to anyone.

lilelliei

28 de ago. de 2015

If you need help negotiating the wonderful world of buying or leasing a car, see Troy Crippen at Raymond Kia. He's knowledgeable, helpful and fun AND goes out of his way to move matters along. Finance Manager, Ray Pandocchi, was way overworked but helped us out and got us out of there. Jim Hilden synced up our phone in nothing flat! A fabulous day at Raymond Kia.

aims0608

10 de ago. de 2015

Troy and Victor at Raymond Kia are the best!!!! They helped me get what I need and worked with me in a difficult situation. Troy went over everything and made sure we were taken care of and was great with my 2 young boys. I will definitely recommend them and go back the next time I need a car!!!! Love, Love my new Kia Optima. Thank You !!!!!!!

Bill

25 de jul. de 2015

Came in with expectations and they did a good job in meeting them quickly. Dis not have to haggle very much. Would recommend them for your next purchase

vikileene

18 de jul. de 2015

Troy was very helpful in getting us the car we wanted. Traded in my old car for a new Forte. Took a little longer than expected but, everyone was driving home in a new car that day. Great experience and confident we'll be back when it's time for a new one.

KMACHAK

11 de jul. de 2015

Troy was an extremely professional, easy to deal with person. He really made the entire process stress free. He was knowledgeable about the product, listened to what I had to say and really made sure that I was getting what I needed. You couldn't ask for a friendlier sales person and all around good guy! I have purchased and serviced my cars with Raymond for the last 7 years and would highly recommend this dealership from all aspects

Amannfive5

10 de jul. de 2015

Very friendly sales person, knowledgeable on products. Listened to what I was looking for in a new car and my needs. Would recommend Troy to family and friends.

Willing to Drive for Savings

8 de jul. de 2015

Ms Erica & Victor were exceptionally helpful. Worth the 5 hour drive to work with the various inventory and reasonable pricing, Besides, a sales woman does not treat girls different during a car deal. I was treated with respect the entire time, and Ms Erica even treated my 4 yr old son well too!I will definitely go back, and you should seriously work with them on your next deal.

stan

29 de jun. de 2015

I've purchased several autos from Raymond over the past 10 years, and Troy kept up the record of product knowledge and cheerful service I've come to expect from their sales reps. I got a solid deal on a new car with a minimum of hassle in a quick and efficient manner.

jfude1212

27 de jun. de 2015

Troy gave me the deal I was looking for on a Kia Sorento and made sure I left happy. I appreciate all the hard work everyone at Raymond Kia put into helping me achieve my goals.

graff

25 de jun. de 2015

Troy was great to work with. He made our car buying experience pleasurable. When we buy our next car I will be sure to reach out to him.

jlstrem

17 de jun. de 2015

After having a first experience that was not pleasant, Nick - Sales manager and his staff did everything they could to make it right! Thank you!!!!!

fej180

15 de jun. de 2015

We just purchased a Kia Sorento from Raymond Kia through Troy Crippen and we had a great experience! Troy was very patient and explained everything very well. He took the time and let us make the choice we wanted to make and we were very satisfied with the great price and great service. We will definitely be back next time and will send people your way in the meantime.

soul lover

13 de jun. de 2015

my husband and i had the most pleasant experience we've ever had with a sales person. erica was very informative, helpful and fun to work with. even when we came in rather late in the day we did not feel like we were being rushed; she frequently said to "take your time". she's definitely as asset to your business.

RK 5159

9 de jun. de 2015

Troy has a relaxing way and keeps it simple and thorough. I didn't feel pressured and felt I could ask any question and get a solid answer. I decided to buy a Kia Soul and felt I got the best deal that I could get. Troy told me that if I had any questions after the sale to call he and he would help me get the answers. I feel good about dealing with Raymond Kia.

Phantom

6 de jun. de 2015

From the moment we walked in we were greeted by a friendly staff who was willing to work with me to get me the car of my dreams.

smkuhn485

5 de jun. de 2015

I don't have enough praise to give this dealership. My salesman Perry Greene was phenomenal! He was patient, answered my million questions thoroughly, stayed in contact with me to keep me posted on updates, and never made me feel pressured. He walked the lot with me at least 3 times while we looked at different options and he was committed to getting me in a vehicle that I would love. And I do! Will definitely be sending all of my friends to Raymond for their future car purchases, and I can't recommend them highly enough. The rest of the support staff I met with were also very friendly, and the entire experience was a positive one.

CathyW199

15 de may. de 2015

I have never had a better experience with a salesman than i did with Perry! He was great helping walk me thru the whole process of car buying. when it was over he took extra time to show me how everything worked on the car and that was great. I would highly recomend going to Raymond Kia!!

Brink68

10 de may. de 2015

We purchased a new Kia from Raymond Kia on Saturday May 9th 2015. I am going to use a word to describe this dealership that normally is not used when dealing with car dealers, honest. Our search for a car began six months ago, first looking for a reliable used car, then dead end after dead end we started looking at new cars. We found the car we wanted at the price we wanted on the Internet. We started by contacting Raymond Kia via email and then had a few phone conversations before we went to the dealership to meet with Erica Foster. I was skeptical because the price on the Internet seemed too good too be true. You know the old saying if it is too good too true, it probably is. Not the case here. I figured once we would get to the dealer they wouldn't have the advertised car or try to sell us something else. Not the case, the advertised car was available, and the price matched the price on the Internet. Erica our sales rep is a special lady. The moment we met with her, we felt very comfortable, she is not like other sales reps. Not only did she sell me a car, she made me her friend. I give Raymond Kia and Erica Foster my highest recommendation. I use the following words to describe Raymond Kia: Honest, Fair, Family. If you are looking for a new Kia, drive the extra mile to Raymond Kia and ask for Erica Foster and you won't be disappointed. We met several people at the dealership and EVERYONE, treated us with the utmost respect.

Dawn B

8 de may. de 2015

Troy Crippen and Victor Malkon Were great, Troy went above and beyond to get us a great deal. He never gave up.They were able to help us get into a new car when no one else could. Very helpful answered any all questions. Great service great people. We will defiantly recommend Antioch KIa to our Friends and Family. Thank you Troy and Victor for getting us into a new car...

DarkSamus288

7 de may. de 2015

I can't tell you how much help my buddy Troy was in getting my new Dodge. He brought me through the whole process while laying everything out and answering all of my questions.

miketosa

5 de may. de 2015

Called on a specific vehicle to confirm a price, met with Troy to further discuss, Troy was outstanding quickly understood our motivation, took just the right amount of time to explain everything, was very personable and conscious of our time constraints. I was extremely impressed and will refer friends and family members to him whenever possible.

Aguida83

1 de may. de 2015

I bought my first brand new car a green 2015 Kia Soul here at Antioch last night with Bob Skinner. He was absolutely amazing. Very informative, let us test drive as long as we wanted and never once tried to push us into anything. He clearly wanted the best for my fiance and I and we have never had a good experience at a dealer until we came here I would never go to anyone else again. We got an un heard of deal and great customer service it was like we were just talking to a friend about buying a car instead of being sold to. We also got the pleasure to meet Don Uldukis the sales manager and Kimberly Neiss the customer relations manager and they were just as awesome as Bob! Don and Bob worked with is on our budget and go us into the best and most affordable option, somehow they made a brand new car happen for us! Kimberly was so friendly and down to earth. I recommend this dealership to anyone looking to buy a very safe and at the same time stylish car. My experience was a 10 and I will drive the hour and a half back just to get a car wash and say hello. Thank you Antioch Kia! ~ Krystian and Angela

Sarah

30 de abr. de 2015

I had a 2010 Kia Forte that I wanted to trade up. Sales professional Erica Foster pleasantly greeted me at the door and guided me effortlessly through the entire process. Her knowledge of the product and the process made my car buying experience easy, and her amiable personality made the experience fun! Erica and Don Uldukis worked tirelessly to negotiate a fair deal within my budget constraints despite a less than ideal credit history. I recommend Raymond Kia, and Erica, to anyone needing a new vehicle looking for excellent service!

kiapeg

30 de abr. de 2015

Troy made the experience of buying a car for my Granddaughter a good time. Knew all the cars inside and out. Kim also added options painlessly!! Good people to deal with.

crystal

23 de abr. de 2015

Troy was amazing from start to finish!you want a dealer who doesn't pressure you into something just ok or not for you this is him! He asked what I wanted and made sure to help me make that happen even with the small budget I had. I was expecting a good car for what I had on my end and he took what I had and turned my good car into an excellent car for an even better price!! He was straight forward with every car I looked at, whether it meant letting me know the milage I would get in the car or how long it would work for me with what I do. He never tried to push me to something I didn't want he would simply point and say "What do you think of this great car, can you picture yourself in it? If not there are still plenty of cars for you that will be the right fit." I never felt pressured into something I didn't like. When I found the exact car I wanted in my head he made it work and set me up with Kim and Ray to finish it out! Kim and Ray were both amazing making sure I left with no questions.

Roxy

21 de abr. de 2015

I knew going in that it takes time to buy a car.. Even if you're prepared. The best thing Troy did for us was make it the most pleasant process in lieu of that. Super friendly, super fun and super knowledgeable! We love our new car and couldn't have asked for a better sales representative. We will be back when it's time again.

Karel Schaffter

18 de abr. de 2015

Was the best and fastest buying of a new car I have ever had. Everything was explained to my sons who helped me and we went there to buy a car period.

Promoter

4 de abr. de 2015

Stopped in to look and left with a new Sorento. Family friendly, no pressure car buying experience. I will be back when my other vehicle lease is up.

SoulMan3

4 de abr. de 2015

Just bought a Soul. Did not have to promise a first born son or anything like that. Seriously, good folks, fair price, all that I wanted in a dealership.

Eric

1 de abr. de 2015

Upon arrival, Troy was nothing but friendly and listened to what we were looking for without the up-sell. He took his time with us to make sure we were confident with our decision without feeling rushed, especially since we were there past closing. He and the rest of his team worked with us on pricing and we left happy with our purchase.Also, when we took it for a test drive, we noticed that the alignment was slightly off. Instead of just telling us something bogus, they kept the car overnight and had their service department look into it. When we came back the next day to pick it up, the car was washed, plates were on and the alignment was fixed.Thank you Troy and the rest of the team for making the process an enjoyable one.

Satisfied

31 de mar. de 2015

Easiest dealer I have dealt with. I have purchased 25 cars in my life and this was the most pleasant experience. The deal I was offered was outstanding I would recommend anyone to go there and make sure you ask for the salesman that took care of me. Troy Crippen. He was open an honest.

Aimhigh24

30 de mar. de 2015

I can not say enough about Amy and her team. I went in weary about dealing with a sales person and was greatly surprised at the outcome and treatment I received. I will recommend anyone who is looking to purchase a new or used vehicle and get a good value for their trade in! Thanks guys I will deffinately be using you again for service and purchase!

derrick

23 de mar. de 2015

Could never show me the price when i wanted it kept on trying to change the subject. I was very disappointed and i will never buy a car here again.

megan

19 de mar. de 2015

Thank you so much Troy. You made my first car buying experience easy and fun. I really am enjoying my new ride and appreciate you taking the time crunch we had.

carol machado

19 de mar. de 2015

Very exhausting, spent 3 hours out of my life for them to ofter me some crappy car with high price. They take too long to negotiate a deal with you!!! Do not recommend...

Glakecatcher12

15 de mar. de 2015

The experience I had at Raymond Kia was absolutely perfect. Troy Crippen was a great person to work with. Really helped me out buying my first car. What should have been a stressful situation was completely painless and better than I could have ever expected. I would recommend the dealership and especially the salesman to all!

gbustamante

14 de mar. de 2015

Troy Crippen worked with me on the purchase of my new kia, and it was a great experience. He was knowledgeable and through and very professional....I'd definitely come back with friends and family.

Ellybabe

12 de mar. de 2015

I am a return customer. I have raved about Raymond Kia since my 1st auto purchase. I love every aspect of this dealership with the exception of 1 thing. I left 2 voicemail msgs. (recently) on 2 different days as I was concerned about the payoff amt. being settled with my previous financial institution. They called me to say after one week it was not paid. I called 'finance' at Raymond Kia to inquire about when it would be paid and asked to have my call returned. I 'never' got a call back. I called ALLY financial and they told me it was paid off on 3/5/15. It would've been nice that my concerns were taken more seriously.

rachel

11 de mar. de 2015

Came in on a whim to get an estimate on a trade in. I am very happy with the results. Trading in my 2012 for a 2015 Kia Soul. Troy is very friendly and helpful. Kim also made buying a breeze!

mbh539

7 de mar. de 2015

Just purchased a 2014 KIA Sportage SX, it was a tough deal but everyone made it work like silk. They took the time to make sure I was purchasing the right vehicle for me, I am and always will be a loyal KIA customer not to mention Raymond KIA, best KIA dealer nationwide.

KenKasprzak

5 de mar. de 2015

A couple of years ago, I traded in my 2010 Kia Soul for a 2013 Ford Focus. Little did I realize that I also traded Raymond Kia's great service experience for Ford's disappointing lackluster service. Troy assisted with my purchase of a 2015 Kia Soul. He was friendly, attentive and I left the dealer as a satisfied customer. Ricardo was also friendly & helpful in explaining the tech on board. I highly recommend Raymond Kia and look forward to a continued great experience with them.

owner

18 de feb. de 2015

Troy Crippen and the Finance Manager Ray made our car purchase painless. They were both very professional and extremely helpful. We would refer Troy to family and friends.

trax

18 de feb. de 2015

My wife Nancy wanted a new KIA soul for many years, however I likes...love Chevys and American made autos. being a great sales person (Erica Foster) understanding everyone's desires she suggested looking at a Chevy TRAX, even though the TRAX was made in Korea great for Nancy and having the Chevy Bowtie satisfied both Nancy and myself. I am retired from the Navy and I would have loved having a true professional working for me. Thanks to Erica we are very satisfied with our buying experience. In closing I would rate her a 10 on a scale of 1-5.

gnlee10

16 de feb. de 2015

My experiance was very pleasant!!! All my concerns and questions were answered. The detail during the search and delivery of the vehicle was top notch! I recommend Troy and his team to anyone in the market for a car.

Langner

15 de feb. de 2015

This is our second 2 car purchase from Raymond KIA in Antioch. We had such a good experience with Troy Crippen the first time, we went back again. Troy is always very helpful in getting us the best deal and gets things done quickly, even when we are buying 2 vehicles at the same time. He's very experienced and knowledgeable about the vehicles he sells. He always adds his personal cell number to his business card for us to call if we have any problems or questions. Everyone we dealt with made our purchase an enjoyable experience in car buying. Thanks to all!

KDS

13 de feb. de 2015

If my new car will drive the way I was treated, I have no worries about it. Very nice people in there. Thanks Troy and the rest of the staff who take care about me.

CMenke2

29 de ene. de 2015

We just had a couple of issues after buying & bringing it home but after some conversation everything was all taken care of for us. This is our 2nd KIA in 5 years having purchased (though different dealership) and searching the internet was a good price for our budget at Raymond KIA. I enjoy the KIA for the warranty as well as the style of the car and all the 'bells & whistles' available for the car, just what we need and not to much more. I plan so far keeping to KIA Optima and enjoying my ride when I can. For our 1st car KIA always took care of anything that came up with it through warranty and service so I was very happy. So I shall be happy again for however long we hold onto our 2015. Amy Lewis was our gal to take care of us and answered our questions and helped us out. Thank you for your help and servicing us.

LI

11 de ene. de 2015

I recently bought a car from the Raymond Kia in Antioch, Il and my experience was amazing. Adam Chellberg was my sales representative, and he was beyond helpful! We were able to find what I was looking for easily and smoothly, and Adam was kind and friendly the entire process.

happy customer

8 de ene. de 2015

I recently purchased a new Kia Optima from Raymond Kia. Amy walked me through the process from start to finish. I didn't feel pressured at all. It was more like i was dealing with a friend. I will recommend Raymond to all my friends and family. Thanks guys!

Optima 2014

6 de ene. de 2015

The sales team at Raymond Kia were very great to work with. Their knowledge, experience, and freindliness, made the car shopping process much easier than I expected. I would recomend them to anyone shopping for a Great car, at a Good Price.

lflores53404

29 de dic. de 2014

This was my first experience going through a really dealership to purchase a car. And Erica help make it as smooth as possible. She helped me pick the car that best suit me and helped me understand everything that was going on with the paperwork and financing. She made the whole experience great. And I will most definitely be back to buy my next car.

Cherrie

29 de dic. de 2014

This is my second KIA Optima SXL in two years and by far the best dealership I have come across ever. Raymond Kia in Antioch really goes the extra mile to make you feel like you are dealing with a family member. My salesperson, Ericka there are not enough words to explain this woman's expertise. Erica knows her cars inside and out. Whatever you ask her she explains to you in depth and also demonstrates her knowledge of the vehicle inside and out. Erica knew the specific color and interior I wanted and she went to to her boss, Don and they made it appear. From the time you first step into the showroom to doing finance Erica makes sure that you are very well taken care of and leave not only with a new vehicle but with a friendship as well.Raymond Kia should be very proud to have such a dedicated person representing their fleet of cars. Cherrie P.

louw

24 de nov. de 2014

We purchased our 2014 Kia Cadenza SXL from Amy Lewis she worked with Don the Kia sales manager to get the numbers where we wanted them, they gave us a excellent amount for our 2011 Honda Accord EXL V6 that we traded in, Raymond Kia treated us with respect and kindness, I would highly recommend Amy Lewis if you are looking for a new Kia or used car,my wife and I consider Amy and many other sales staff at Raymond Kia our friends. We have 13,000 miles on our Cadenza now and can say it is the best car we have ever owned. Thank You Raymond Kia Lou & Pat Wahl

afgasman

3 de nov. de 2014

The worst car buying experience I have ever had in 13 years. I live over 45 minutes away and I was lied to repeatedly, only to get me to the store. Raymond Kia has a vehicle listed at an aggressive price that seems too good to be true. I called about the vehicle and I spoke with a sale person that lied and said she was a manager. I asked specifically on two separate phone calls if there was anything wrong with the car or if it had damage. I explained this was a long drive and please don't waste my time if the price is not accurate. The sales person over the phone said the price listed is accurate. I am also aware that the internet sales prices comes with stipulations on qualified rebates and incentives. She told me she would sell me the car at the internet price, no problem. She then promised me a trade in value that was quoted to me by two other dealers.So I took the drive to purchase the vehicle. As soon I as walked out of my car, the salesperson told me that the vehicle had a windshield replaced and had severe paint damage from an acid accident by a porter. Despite the obvious deceit, I briefly entertained looking at another vehicle. Not only did they offer me horrible price for another vehicle, they never offered me the trade-in value the other two dealers (not to mention every other dealer since the trip) had offered me. To make matters worse, the second vehicle they offered had less than 1k miles on it new, however it smelled like smoke. The salesperson actually admitted that she smokes in the car. After leaving the store in complete anger, I actually called the GSM and tried to make a deal for the car, despite the horrible experience. The GSM's final offer I almost agreed to, which I'm glad I didn't. The GSM's final offer, which he played off as the deal of the area, I was able to get the same deal at another dealer later that day. Both the Kia manager and GSM were apologetic regarding the actions of the salesperson, however they were not willing to make up for it. It is apparent that this dealer will lie and swindle potential customers just to get them into the door. Buyer be warned!!!!

mrkev

15 de ago. de 2014

I had been to a few dealerships before and did not have a pleasant experience. After deciding to drive a little out of my way, I ended up in Antioch at Raymond Kia. Jim A was my salesman and could not have been a friendlier gentleman. Through negotiations and all the transfers, he was able to sell me my first car. Since my purchase a week ago, I have gotten 5 calls about my satisfaction from Kim and Jim. Overall, Raymond Kia is worth the drive due to the friendly environment and make you feel like family. Go to Raymond Kia!!!

Goldenharley

13 de ago. de 2014

Nice dealership, you get a loaner car for the life of owning your car and free car washes as well as topping off your fluids.

tarpen2

2 de jul. de 2014

I recently purchased a new Kia from Raymond Kia with the help from Troy Krippen. I first started with the service department with my 2011 Kia and found Raymond Kia in Antioch IL. had better service than the dealer I bought the car from. When it came to buying my new Kia, Mr. Crippen was very knowledgeable about the vehicle I was looking at. I found the best deal from Raymond and Troy Crippen helped throughout the entire purchase. I thank Raymond Kia and Mr. Crippen for their help in getting the vehicle I wanted at the perfect price.\Sincerely: G. Tarpen

marylouw

27 de jun. de 2014

My prior experience with this dealership was less than ideal, however I decided to give them another chance based primarily on the positive things the dealership owner does for the community. I expressed my concerns to my sales rep, Troy Crippen. He expressed concern over my prior experience and pledged to do better this time. I have to admit I was amazed at the turn-around. This car buying experience was actually pleasant! We toured the lot to find the perfect car to test drive (in the past I was given only 2 cars to select from). Troy understood that I did not want to play the back & forth game in which he checked with his manager multiple times to get me the best offer. We reached an amicable deal with only 2 trips to the manager. The finance paperwork went quickly and smoothly as well. Troy stayed with me the entire time and continuously checked with the other team members to keep things moving. He also provided service that far exceeded my expectations. For example, he synched my phone to the blue tooth in the new car. He programed my radio to the Sirius stations we thought I would enjoy. He explained all of the features of my new car and had me practice to be sure I understood. He helped me transfer my belongings from my old car to the new and even successfully installed the I Pass transponder for me. Even with all of this extra effort, Troy still had me out of the dealership within 3.5 hours!! I would certainly recommend the Raymond dealership to others, especially if you were to ask for Troy. I am definitely glad that I gave this dealership another shot.

Abi0129

27 de jun. de 2014

I went into Kia in Antioch, Ill today to get a car. I was immediately taken care of by Erica Foster. She was great!!! She got me the car I wanted with the price I wanted to pay. No hassles, no bells or whistles. Just talked to me normal and walked me through everything. Customer Service is above and beyond at this Kia. I took my cars here before I owned a Kia and with the great service and friendly atmosphere is the reason I came to get a car when I needed a new one. I already know I will be back when I'm ready to trade in my car I have now. I recommend this Kia and Erica to everyone!!

becca87

24 de jun. de 2014

Troy was great to work with. He helped my husband and me upsize to a larger vehicle. He explained everything thoroughly and made sure we didn't ever leave his desk with questions. He was fun to work with, without adding pressure to buy. Even after all the paperwork, Troy took the time to set up Bluetooth with me. It was 10:00 at night but he was willing to help us out in any way he could. This is our second car purchase at Raymond Kia and we will be going back. Thank you.

kshortess

16 de jun. de 2014

I went to Raymond Kia just to look at a used vehicle. I was immediately greeted by Erica Foster, who was eager to help assist me with my vehicle needs. This young lady went ABOVE and BEYOND to make sure I was satisfied and to put me into my new (used) vehicle. I test drove a 2012, fire engine red, Kia sport age. I immediately fell in love, but was very nervous about making the purchase due to my precise spending needs. Erica was great, and was able to work out an amazing deal that fit my needs. She has a great personality and helped to keep me laughing and calm during my purchasing process. I left Raymond Kia that evening with an amazing vehicle and with a weight lifted off of my shoulders knowing that I had gotten everything i wanted, and for the price that i wanted. Thank you Raymond Kia, and thank you Erica!

kimurphy12

31 de may. de 2014

I was out car shopping when I stopped in to see what the Kia's were like, because I'd heard so many good things about them. I wasn't expecting to buy one, but Troy Crippen made the car so appealing that I couldn't resist. He was polite and very patient and worked with me to get the best price for the vehicle. He explained everything thoroughly and made sure that I knew I could reach him at any time if I had questions or concerns. I would recommend both Troy and Raymond Kia to anyone.

Bgckenosha

31 de may. de 2014

I cannot believe how easy they made it to buy a new car! I got an unbelievable price and a beautiful car. The customer service was excellent. I would recommend them to anyone. I don't think Sol and his team could have done a better Job.

wulfmike2000

28 de may. de 2014

I didn't know Troy prior to purchasing the cars, He is someone I would purchase from over and over, He is the WOW factor, He even shared half of his bagel and cream cheese with. If buying a car or truck see Troy. My name is Mike and I approve this message.

BlizzardGR

27 de may. de 2014

Troy Crippen and Raymond Kia really went out of way to help us buy the vehicle of our dreams. Troy was courteous, patient, ambitious, and worked with us to get the price we wanted at a price we were happy with. Troy and his staff also helped us get a financing option that worked best with our budget. Then after the sale Troy went out of his way to make sure he would be there for us with any concerns We drove 5 hours to get to Raymond Kia and it was worth the trip! We will be back for our next vehicle! Thanks troy and Raymond Kia for making a car buying experience fun and not painful!

Sjfoltz

23 de may. de 2014

I visited Raymond , Spoke to a great salesman TroyDid not feel any pressure in buying . Troy got me in and outIn a new vehicle in no time. He took the time out in explaining Every aspect of the vehicle, Would highly recommend to seeTroy .....Will be back in the near future to buy again.....Thanks !!!!!!!J Foltz...

gs1024

21 de may. de 2014

My overall experience was pretty good. Troy helped me find the car that I liked and worked with me for about 2 weeks to get approved and get the car off of the lot. No other dealership tried as hard as Troy and Robert did to get me in a nice summer car. Thanks guys ! I will definitely be recommending them.

titiof9

19 de may. de 2014

This is the second car I have purchased from Raymond Kia using Troy Crippen as my salesman. Troy is a very pleasant, informative, motivated salesman. He does not pressure you just to make the sale. He knows the product he is selling and is very willing to work with you to teach you about the vehicle. I would recommend Troy and Raymond Kia to everyone.

jimmycruz

14 de may. de 2014

Amy , greeted me in a very polite way. Amy took her time to show me the 2014 Kia Soul she explained all the features and what the warranty covered. They gave me a good price for my trade in .The Raymond Kia went out of their way and found my car at a different dealer. Amy explained the whole process. I would recommend Raymond Kia to anybody looking for a new or used car. Amy is a big asset to this dealership. It makes car buying a pleasure not a nightmare.Thank you Raymond Kia !!!Jimmy Cruz

Dolly04

12 de may. de 2014

My experience at Raymond Kia was extremely pleasant and not the tooth pulling effect I have dealt with. My sales person AMY LEWIS went out of her way to see that I got what I wanted. She was such a pleasure tohave working for my purchase. This was the FIRST time car buying was so fast and pleasing for me. She wasdetermined to make sure her customer left with the vehicle she wanted but also with complete satisfaction. Would I recommend this dealership? Absolutely... If anyone is looking for someone who is on the buyers side it is Amy Lewis.I can't thank you enough for making this such a wonderful purchase. I am so PLEASED with my 2014 Kia Soul.If I know of anyone looking to purchase a car you can be sure I will steer them to Raymond Kia and Ms Amy Lewis.A Very Happy Soul OwnerDonna Raube

DLee100

12 de may. de 2014

Troy Crippen. Easy to work with and friendly...especially if you have military service in your profile. Ask for Troy, he will do you right.

donnamay11

10 de may. de 2014

First let me say, I love the Kia Soul. I had purchased a previously owned 2012 Kia Soul just 6 months ago from a McHenry county dealer and never felt quite right about the transaction. I had been mulling over a trade up to a 2014 Kia Soul since I had made the original purchase. As luck would have it, I know someone that works in the parts division of Raymond and he recommended I stop to chat with the sales people at Raymond Kia. I really can't thank him or Troy Crippen enough for the feeling of satisfaction I had leaving Raymond Kia today. I didn't feel pressured into something someone else wanted me to have, I felt like Troy wanted to know what I was thinking and feeling, he continued to convey a sincere regard for my confidence in him and Raymond Kia, and I might add, I'm not that easy to win over. I did trade up to the 2014 Kia Soul, he knew that's what I really wanted and he worked ambitiously to make it happen all within the budget I had set. As I left with my new Kia, Troy made sure I realized that Raymond Kia's commitment to me did not end with the signature on the paperwork, but would continue with a superior customer service plan that even includes free car washes!! If you're considering Kia, make your dealer of choice Raymond Kia in Antioch, IL. Ask for Troy, you'll be glad I sent ya!!

hoppe

8 de may. de 2014

You visit car dealerships and get pushy salesman that just want to sell a car. It don't matter what they sell, what fits your budget, as long as they get a sale. The typical stereo type, right? NOT at Raymond's. I could not believe the facts and not fiction that they shared. They knew every answer to every question and then some. They worked extremely hard to put the best and most affordable plan together for me. I will never be able to thank Troy Crippen enough. Excellent and truthful experience. Also Norm Rich working with me along with Troy, so diligently and efficiently. I cannot believe the wonderful experience I had there at Raymond's. People are losing out and even maybe ignorant if they go anywhere else.A grateful owner of a new Kia OptimaShelley MeyerMatt Meyer

vivaldi118

3 de may. de 2014

Buying a new car at Raymond Kia was surprising easy and relaxing. Dealing with Troy Crippen made the whole experience a breeze . He was very informative about the car we were interested in and not pushy at all. Gone was dealing with slimy car salesmen. We were treated with respect and not told a bunch of lies. I would highly recommend visiting this dealership and asking for Troy if your in the market for a new car.

eglindsay

3 de may. de 2014

As I am writing this review I am smiling as I am over the moon with my brand new Kia Soul that is sitting in my driveway!This morning I was driving a 2011 Kia Soul and now I have a brand new 2014 Kia Soul that is exactly what I wanted but did not really know that this morning. My husband and I were running some errands today and on a whim decided to stop at a Kia dealer in Mchenry to check out the newer Souls. I have loved my Soul since the day we purchased it brand new in 2011 and wanted to see what they have changed in the newer ones. I was excited at the time but that excitement quickly faded and I ended up leaving that dealership in a not so good mood and with no desire to look anymore today. My husband and I had to run to Antioch for a final errand. As we were driving I asked my husband if we could stop and Chevy Kia in Antioch for a look. He was not to receptive at first but we did.Boy am I glad we did!!!When we pulled in we were greeted by Troy Crippen. Troy was very inviting and very down to earth, this I liked right away. We knew exactly what type of care we wanted to look at. With no hesitation and no run around Troy listened to us and took us right to the vehicles we were looking for. It only took a few minutes for us to decide which vehicle we wanted. We took a test drive and no sooner did we get back and the paperwork was rolling. I have to say my mood lightened and the day was looking up. Troy really new his stuff! He was straight forward and yet funny. He took the time to really listen to us and did not try to sell us something other than what we wanted. He treated us like people instead of a money maker and that goes a long way with me. We also worked with Robert Kajdanowski to finalize everything. Robert was no different! Professional yet understanding and extremely nice and sincere. He worked with us to give us a great deal and never did I feel pressured. Not to mention he also made us laugh.I have now purchased 2 cars from Raymond Chevy and 2 from Raymond Kia both of Antioch and I must say these 2 guys made this buying experience the best one I yet.I would recommend Kia of Antioch to anyone looking for a new car and who wants to be happy with there whole experience. Thank you to everyone that was involved in the process!Thank you to Troy and Robert for reminding me that buying a car should be and can be a great experience!Sincerely,E Lindsay

fullerkena

26 de mar. de 2014

When Brian Martin was initially rude to me on the Chevy side, I should have walked away then, but my wife showed up and said she was interested in looking at the Kia side. Here is how the story went:On Monday the 17th of March, my wife and I came to Raymond Kia for the following reasons:1.To have both of our vehicles appraised (2006 Pontiac G6/2012 Chevy Equinox)2.To determine if based on VALUE if we were able to refinance the 2012 Chevy Equinox to save money on the current note of $656 with a 12.9% interest rate or see about just trading both vehicles and landing a deal there. As Don worked the numbers, we advised him and he knew that on our current vehicle that we were at 12.9% and that we were not looking to go above that but if possible, we wanted to go below that. He advised Bob that two banks accepted the deal. On one vehicle, the note was to be $550 and on the other vehicle, the note was to be $670. The tradeoff here was that we would be saving at least $200 bucks a month on one of the vehicles because it is a hybrid. Hence when you look at it, in all actuality, we would end up paying approximately $500 per vehicle. Still not great but the good news as told by Don and Bob, we could refinance in a year as Kias hold their value and we would have less negative equity per car. My wife and I talked about it and we said lets give it a shot based on the conversation we had earlier with Bob and Don regarding a REASONABLE interest rate. After being at your dealership for more than seven hours, we finally went through finance quickly as I had to go to work and my wife had to grab our girls from the sitter. As we went through the paperwork at home, we couldnt help but notice that on one vehicle, the interest rate is 13.29% and on the other vehicle, the interests rate is 17%. We wanted to get ahead of this thing as it was not even 24 hours since the deal was done. The next day (March, 18th, 2014), I contacted Bob but he was off. That same day, I contacted Great Lakes Credit union and they stated that since my wife was a member, that they could review the loan and see if they can provide a better interest rate. The rep from Great Lakes Credit union contacted the finance department but didnt receive a return phone call. The very next day (March 19th , 2014), I spoke with Bob and advised him that we MUST do better in terms of the interest rate. I even told him that Great Lakes Credit Union was trying to reach the finance department. He said that he would advise the finance department to return their phone call. Today (March 20th, 2014) my wife reached out to Great Lakes Credit Union and they have yet to receive a return phone call from Jose or the deal. She was told that Jose would be contacting them and sending over the paperwork so that they can work on getting us a better rate. Jose never sent over the paperwork. By the time my wife discovered this, the credit union was closing and Jose had left for the day. Guys here is what I would tell you. This is not acceptable. As stated before, I totally get it that you guys are in the business to sell cars and make money. However, if there is an opportunity to take care of a REPEAT CUSTOMER and offer them the best deal possible, you should work to do so. Keep your promises and do what you say youre going to do. If you cant, then be honest and upfront with the customer. If Jose wasnt going to send over the paperwork to Great Lakes Credit union, then he should of just said so. At the end of the day, all we want is the best deal possible. This cant possibly be the highest level of service you can offer. Making money is a great thing but making repeat customers is even GREATER! Bob Skinner is a really nice guy but to sit in a dealership for the amount of time we did and still get screwed in the end is not being courteous to me. When they finally did submit the paperwork, they didnt submit it through the cuddle system but instead, they faxed over a bill of sale! As of right now, my wife and I are working diligently to try and get the credit union to rework the numbers and get us a better rate. Its sad that we had to sit in a dealership the WHOLE DAY, just to still try and work afterwards.Weve gotten calls from Kim, Don and Bob, but not ONE TIME did anyone offer us the option of bringing back the paperwork/deal and work better numbers for us. Bob said-Oh I want you to know that our finance department keep working with the banks to see if they can get you a better rate. This is a bunch of CRAP!

Ceddychevy2

20 de mar. de 2014

I have purchased several vehicles from Raymond and have consistently received top notch service in all departments. I have and will continue recommending Kia to my friends!

JeffL42

18 de mar. de 2014

Erica Foster and the management team at Kia were fantastic! I had a great experience and I have referred them to a number of my friends. I went to Raymond Kia after another dealer had backed out of the deal that had been negotiated. Erica and Raymond Kia gave me a great price and then went WELL beyond the expected to make sure I was perfectly happy with the car. Erica was a great and knowledgable sales person. When the car developed some problems before I picked it up, they made sure those problems were corrected before I picked it up. Erica and Raymond Kia restored my faith in used car dealers and dealerships! It was a great overall experience and I highly recommend Erica Foster and the Raymond Kia family!

mbelliott

2 de mar. de 2014

(Forward this to Sol and Don please.)I drove 40 minutes out of my way in a snowstorm on March 1st from Hawthorn Woods Il to Antioch to visit Raymond Kia. I purchased the Cadenza this evening from Sol and Don at Kia. I was blown away by their service and attention to detail. I can't thank them enough for the quality service, class, honesty, knowledge, and support. This was by far the most stress free and hands down the quickest and easiest purchase in my life. I went to several other dealerships that may have offered similar money on my trade, but they did not offer the pricing and my salesman Sol's expertise, class, and knowledge. Sol was the deciding factor in my purchase of this Cadenza from Raymond. i have never worked with a better salesman. He was genuine and sincere in establishing his customer relationship with my wife and I. He was great with my kids too. See you in 5 years Sol. I actually like the way Kia is heading with their new cars so stay there awhile. These guys need to promote you to sales manager soon. You really made this an exceptional experience for us. The cadenza may have 7/10ths of the performance of my traded in BMW 335i, but the cadenza's smoothness, technology, features, beautiful interior, and of course the warranty blows it away. The car is gorgeous, alot smoother and quieter, and handled the snow like a champ. this was a no brainer purchase. I am not looking back on my trade. I can't believe the relaxed atmosphere and absolute zero pressure i felt, especially with two sugared up children sitting on my lap while i was dealing with financing. Finance guy was great too. Great rate, great offer on extended warranty. I have been to so many dealerships throughout my life that carry high end badges on their cars and they just cannot compare with the class and fairness these gentleman displayed at Raymond.Sol is a class act and was the reason I ditched Fields and Perillo and even Arlington Heights and Libertyville Kia for Raymond. Don was extremely professional and welcoming and did a great job on coming off his price too, and i really appreciate that. He even offered to let me have the car for a few days before the purchase to see if I really liked it. I didn't think anyone did that anymore-but he did.Nice job guys. You really do have a quality organization. The ride home in 5+ inches of snow was a breeze. Passed by a lot of cars in ditches on Rt 83 on the trip home.You can print this on your dealership review page.You guys truly deserve all the positive publicity.Sincerely,Mike ElliottHawthorn woods il.

cgarcia0216

1 de mar. de 2014

I just leased a new Kia from Raymond Kia of Antioch and I must say Im very impressed. As most people feel about buying a new car, I thought it would be a long drawn out process. It most definitely wasnt! Troy Crippen was the salesperson that worked with me to find my dream car. I explained a little bit about my lifestyle and what I was looking for. Boy, was he a great listener! He showed me a few options of different cars they had in stock but the very first one was the perfect match. Troy was great at not only explaining the great features the car had to offer but also the benefits they would have on my life. In short I would definitely buy and refer friends/family to buy from Kia Raymond again and specifically ask for Troy very time!

clbemis216

28 de feb. de 2014

I just leased a new Kia from Raymond Kia of Antioch and I must say Im very impressed. As most people feel about buying a new car, I thought it would be a long drawn out process. It most definitely wasnt! Troy Crippen was the salesperson that worked with me to find my dream car. I explained a little bit about my lifestyle and what I was looking for. Boy, was he a great listener! He showed me a few options of different cars they had in stock but the very first one was the perfect match. Troy was great at not only explaining the great features the car had to offer but also the benefits they would have on my life.In short I would definitely buy and refer friends/family to buy from Kia Raymond again and specifically ask for Troy very time!

AmberLH

22 de feb. de 2014

Originally I was interested in a Kia Optima. But, decided to check out the Kia Optima Hybrid. I found two dealers in the proximity of where I was willing to "shop" with great buys (way better than other dealers in a 200 mile radius). Having not ever driven, or even looked at a hybrid, I had some reservations, thinking there might be a bit of a "learning curve". We took a trip to Raymond Kia to check out one of the vehicles that I saw.We were immediately greeted by Sales Representative, Troy Crippen. Troy did a great job, providing us an overview of the dealership and then got started right away, pulling up the vehicle I inquired about. When the vehicle was pulled around, Troy took a lot of time going over the features of the vehicle.Our test drive was great. Troy wanted to ensure we had as much time as needed to get comfortable with the car and to check it out in various driving conditions. He demonstrated his knowledge of the vehicle without being over-bearing. He did so in a way that did not leave us feeling like we were in information overload - Rather, well informed. When we returned to the dealership, I mentioned the car had a different interior than another option I had seen. Troy didn't hesitate in pulling up their inventory to see if they had the other option interior at the same price point and found it. We went to look at it in the back. Troy even offered to pull the other one back so I could look at them side by side. I wasn't quite ready to "sign on the dotted line that day" and felt I had to take the time to think it all through, get some things in order, etc. Troy's manager, Don came over to meet us. When I explained I just wasn't ready to "sign on the dotted line", he was understanding and offered to let us take it home for a night or so to show the family and see if it really was for us. I declined the offer but thought it was a great one. I told them both that I would likely be back in on Friday. Troy also told me that if we bought the car, hed set up a follow up appointment just to make sure I was familiar with all of the cars options, which was great. I walked away from the dealership feeling I made so much headway in my decision process due to the time Troy took with us.Normally I would've gone and checked out the other vehicle I saw on-line that was priced comparably, just under this one and also a bit closer to where I live. However, I was so impressed with Troy, Don and my overall experience, I decided if I was going to get this vehicle at all, it would be at Raymond. It was a great buy and the experience I had was worth a ton, as well.We came back Friday but I was still undecided on the interior. We took them side by side and Troy was patient as I took my time making my mind up and getting the opinion of my mom and son. Once I finally decided on the one that I hadn't driven the other day, we took it for a test drive, too. Again, Troy was great and provided the detailed info for my son, who wasn't with us on our previous visit. He wanted us to take as much time as we needed to feel good about the decision and made that clear. We got back and started the process of buying the car. Troy took us over to show us their service department before we went across the street to do the paperwork. This went quickly and smoothly to our delight. Id definitely recommend Raymond to family and friends. Their approach is great, they offer perks like free car washes & courtesy vehicles if you have your car in for service. If I had family/friends in the market, I would (and will) absolutely send them to Troy Crippen at Raymond, feeling 100% confident that they would be well taken care of.Im thrilled with my new vehicle and thrilled with the buying experience. Sometimes that experience can taint the whole thing. However, this was the opposite. I feel great about the people I worked with, great about the deal I got and great about driving a fabulous vehicle!

Jessgates

18 de feb. de 2014

Troy was very professional and made sure that I was very comfortable during my purchase. Everything went well.Came out very pleased. Thanks Troy. Loving the new car.

KellySay

17 de feb. de 2014

We were very satisfied with our experience at Raymond Kia dealership in Antioch. Troy was very helpful! We intend to return when we plan to buy another car.

tommyl8586

16 de feb. de 2014

Raymond Kia/Chevy is by far the best dealership I have ever been to. Everyone was friendly from the time I walked in, and they gave me the most money for my trade-in than any other dealership offered. I worked mostly with Troy and Darek and I explained to them my goals of lowering my payment and getting into something more fuel efficient, and that is exactly what I drove away with...in a brand new vehicle! Nobody tried to up-sell me anything, and I feel like Troy and Darek got me the best deal possible. It is a bit of a drive for me to go there, but I will definitely be back to Raymond Kia for my services and next vehicle purchase!

myredclogs

1 de feb. de 2014

Troy was very knowledgeable about the cars that he showed me. He explained many of the technology features in a way that was easy to comprehend.Troy created a very friendly and comfortable car buying experience. I did not want to buy a car in the middle of winter with all of the cold and snow. I didn't feel like I would get the full car shopping experience, but I was wrong. Troy made sure that I got to look at every car I want to see, and we took many test drives.I feel that I got exactly what I wanted in a car for a fair price. Overall, great experience.

JonnyV91

23 de ene. de 2014

I was very satisfied with my visit to this dealership, Upon arrival I was kindly greeted by Marcus Andrews who sat us down with Brian Martin. I explain my Situation to Brian, and he assured me he can help me out, and he definitely came through. Brian was very professional,helpful, and got me in a new vehicle quick and easy. I definitely recommend this dealership and all its employees.

pecan419

15 de ene. de 2014

We just bought a new Kia this weekend. We were helped by Troy who made the whole experience less grueling. He was knowledgeable, friendly, and very helpful. He was able to answer all our questions and even some we hadn't thought to ask. We left with a new car and lots of information about it. He even made sure that we understood and knew how to work the Bluetooth in the car. He went beyond what we have encountered with car salesmen in the past. As a whole everyone at Raymond Kia was friendly and helpful. If we need to buy another car this is where we will be going.

kjulie

7 de ene. de 2014

I drove from Wisconsin to look at new Sorentos. Alfred was my sales rep and really took care of me. I had such a great experience with Alfred that I bought a 2014 Sorento that day. As we went to the different departments at the Dealership to take care of business, everyone was very nice and helpful. The pricing was extremely reasonable and I didn't feel taken advantage of going to purchase the car alone. Thank you, Raymond Kia and Alfred. I will drive down to Antioch anytime we need new vehicles!!

Junison

15 de nov. de 2013

We are very pleased with our experience here, mostly due to our salesman Sol Sucherman. Our original intention when heading to this dealership was just to browse. We had an older car and were just beginning to think about possibly trading it in. We hadn't bought a new car in 15 years and really hadn't researched anything about new cars yet. We were just starting the process of looking to see what was out there these days. An acquaintance recommended that we go see Sol up at the Kia dealership. It was a bit of a trek for us as we are not that close to Antioch, but it was a nice afternoon for a drive and we decided to go. Well, ironically, as we were on our way, the transmission on our car went out. We somehow managed to slowly chug-chug the rest of the way there, and walked in at 8 pm a bit frazzled, to say the least. Sol showed us some used cars and then some new cars and took a lot of time to explain them all. But, we felt at quite a disadvantage because we certainly hadn't set out that day to actually buy a car right then and there and had not done any homework yet to educate ourselves on different cars, features, prices, etc. Im also the kind of person that usually has to look at everything before making a decision, especially on a big-ticket item like a car. But we were now quite a ways from home, with a 'dead' car so actually began considering just taking our chances and buying a car right then. It was obvious we were uncomfortable with that and the salesman Sol didn't want us to feel pressured, so he graciously offered to drive us home, which is close to an hour's drive, just to give us time to think. Well, by now it was 9:30 and the dealership was trying to close. We asked Sol what would you do? He jokingly said well, of course, Id buy the new, expensive one! Well, we couldnt believe what we were about to do, but we decided to just take a chance and take his advice. So thats what we did. Sol did some figuring, came up with a price, assured us there was no need to haggle, that he was giving us a great price. But, trust a car salesman? We werent so sure . . . but frankly, it was so late and we were so tired and drained, that we just accepted it. The dealership stayed open quite late in order to accommodate us. But, there was one problem. They didnt have the color in stock that we really wanted, although they did have a 2nd choice that we would have settled for. Sol said no way, youre not settling and he got on the computer and located the car in the color that we wanted at another dealership and gave us a loaner car to drive home in. Next morning he drove all the way to Indiana to pick up the new car. This man really went above and beyond to make sure we were satisfied. As it turns out, we made a GREAT decision. We really love this car, its everything Sol said it would be, and now that weve had time to research a little more we know we also did get a really good price. This car is an excellent value for what you get. A similar car of another brand would have cost more and not had all the bells & whistles that our car has. We couldnt be more pleased with this whole experience.

leenowomen

12 de nov. de 2013

Erica was great in helping me find the car that was for me ,,an getting the deal I wanted.Raymond was easy to work with

gailelyrestis

22 de oct. de 2013

From the first time my kids and I drove into the Kia dealership we were greeted By Sol Sucherman. I had been looking for a Sorento for a little while and was excited to get the ball rolling. Sol was very knowledgeable and seemed genuinely interested in helping us without that "pushy salesman" feel. After 3 more visits to the dealership we were purchasing our car. I would recommend Sol to future Kia buyers.

grannyjudy

21 de oct. de 2013

Paul is wonderful and not like any of the previous sales people I have dealt with in the past. He definitely made a much dreaded experience very pleasant !!! After listening to my needs he went above and beyond to find the perfect car for me and did his best to work with me on getting the price range and payments that fit my budget. Several of my friends have purchased cars from Paul and highly recommended him to me and I'm so grateful that they did. Paul treats you like family and is always so willing to help whenever I need anything - he has even called me many times just to check in and see how things are going. I absolute love my Kia Soul and feel it is the perfect car for me and my pocket book. Thank you Paul for everything !!!

rosariamoreci

21 de oct. de 2013

Just bought my first car here and had a great experience!! Bob and Dan was very helpful, honest, and super nice! They helped me find exactly what I was looking for with a great price! I would definitely recommend this place if your looking for honesty and a great deal!

Mike82jackson

15 de oct. de 2013

Great service! Great confidence! Great communication! Great negotiation! Everything was GREAT! I'll be telling others about my experience that's for sure, the best car buying experience ever!

Magdalena1105

1 de oct. de 2013

The moment you walk into the dealership you get treated like family, the friendliness is amazing. I have already left business cards all over my workplace.

LVCM0112

20 de sep. de 2013

I enjoyed my experience at the dealership. This was my best experience I was pleased with the service and Ervin Williams #1 will return again. my sales person was awesome, I went into the dealership and I felt at ease and He got the job done without pressure.

DavidCecchi

13 de sep. de 2013

Troy is the man! Not only does he actually know about the vehicles on the lot, but he'll also treat you right and give you a great price! What other dealership provides all that? One of the best car buying experiences I've had. Would definitely return to Raymond Kia...and Troy is the reason. Plus the service in general is pretty good too.

lucyreyes

13 de ago. de 2013

Mr. Willams is far different from other car sales-mans. He was extremely accommodating and listened to my needs as if he were dealing with a family member. He was very personable and a PLEASURE to do business with.

JoelSackett

5 de ago. de 2013

My wife and I were shopping extensively for several weeks. Our criteria and needs were rather specific resulting in several failed previous attempts to consummate a transaction at other dealerships.Raymond Kia was about 30 miles from our house which made it somewhat inconvenient to make the drive (especially with 3 young girls in tow). But our searches on the internet kept turning up vehicles that were part of Raymond's extensive dealer network that would work into our selective criteria. Needless to say, once we made the effort to make the drive, we were driving our new Kia Optima Hybrid within 24 hours.Erica Foster and her colleagues made the process as painless as possible, bordering on enjoyable. So much so, we are now looking to trade in our other vehicle for a second purchase from Erica and the Raymond Group.Thank you Raymond Kia for making the new car search very fruitful!!!Joel & Nicole Sackett

titiof9

1 de ago. de 2013

Excellant service. easy to work with. very friendly. no pressure sales. i definately reccommend Troy. Very knowledgable. I really enjoyed working with Troy I think he really made it less nerve racking

samerinn2014

30 de jul. de 2013

My experience at Raymond Kia was excellent. Damien and Victor were very helpful and very knowledgeable about the products and finance options. I would definitely recommend going to Raymond and asking for Damien. I love my brand new Kia.

Kaflan

27 de jul. de 2013

Erica is a friendly, professional salesperson. Outstanding! Victor worked out the deal in a direct and fair manner. Selection of instock automobiles is amazing! I highly recommend this dealership!

happyrob2010

16 de jul. de 2013

I was looking for a Kia Soul. I was greeted by a very friendly sales guy, Troy Crippen. Troy was extremely helpful from the beginning and listened to my needs and wants. He helped me check out a couple of different versions of the Soul. After a little bit of Soul searching (sorry couldn't resist) I was able to pick out a great model for me. The rest of the process was easy as pie. Ask for Troy, very easy to talk to and he listens to you.

diehard17

11 de jul. de 2013

Due to additional drivers in the family and growing distances being driven on our older vehicles, we decided that we needed to add a new vehicle to our stable. This was a tough decision and we knew that we were very limited in budget. We did our research online and it was obvious from the selection of vehicles available in our price range that Raymond Kia was the place to go. Not only did we find the selection on hand to be accurate to what was represented online, we also had the pleasure to meet Troy Crippen. I had the prices from the internet in hand and he did not flinch. He proceeded to listen to our needs then show us all the vehicles we researched. He was very professional, yet friendly and paid special attention to showing and discussing all the fine points of the vehicle along with many interesting and pertinent details we were not aware of He also allowed/insisted upon a thorough test drive. Troy really spent the time to listen and deliver everything we wanted and nothing we didn't. He and the staff spent the time to go through the manuals and make sure we were well informed of everything.We drove the vehicle home tonight after Troy and the staff stayed far past closing time to make sure we were well taken care of. Thanks to Troy and Raymond Kia for a great car buying experience.

Eire07

30 de may. de 2013

I recently purchased a 2013 Kia Soul from Raymond Kia and I would rate my experience as excellent. I had done a lot of research over the internet prior to going into the dealership. I had already spoken to Robin on the phone and had an internet price when I arrived. I drove out to Antioch from Chicago so I wanted to be prepared and not waste the trip with a lot of nonsense. I was a little nervous about going to buy a car without my husband, but he had to work, and I knew what I wanted and the (reasonable) price I wanted to pay. Since I had already made arrangements to sell my other car, I needed to buy a new car without a lot of delay and run around. I was promptly greeted by Ervin (might be spelled wrong, it might be Irvin). He was very friendly and straight-forward. I showed him the printout of the car I wanted and the price, and that was that. He brought me the car in a few minutes, I test drove it, and then we went over to the financing people. There was no haggling, no last minute price change, and no sleazy dealings. I did not do a trade-in because I already had a buyer for my other car. As far as price of the car I purchased, even my husband admitted I got a good deal:) Ervin was very helpful in answering my questions and I would definitely recommend this dealer to anyone in the market for a Kia, it was worth the extra drive. My only tip is I recommend bringing a sandwich because, even though my transaction was smooth, you still have to sit in the waiting area for a while before finalizing the sale. Other than that, it was my easiest car purchase to date.

cenglise

25 de abr. de 2013

My fiance' and I bought a 2013 Kia Sorento EX from Raymond KIA and our experiance was GREAT! We were treated like family right from the start. Our salesman listened to our needs and wants and put us into the vehicle of our dreams! In just a short time we were driving away with our new vehicle and we could not be happier. I would like to thank everyone that we dealt with and we really appreciate the one one one treatment that we recieved. I will be sending all my friends and family to Raymond for all of thier new vehicle needs. I would like to thank Derek, Kim, and Charlie for everything that they did to make this deal happen. You are all awesome!!!!!

John Chance

6 de abr. de 2013

From the time I entered the dealership--Troy was great to deal with and the Raymond Kia people were just awesome--great experience and happy with car and pricing.pleasure

Arla71

2 de abr. de 2013

Over all a very pleasent experienceNo hassles, efficently expedited!Pleased with deal and felt Mike Mitchell Was well versed in the car's details

Mtakaki80

30 de mar. de 2013

My overall experience at Raymond Kia was excellent! Sales Manager Honorio and sales rep Mike, along with Delivery Manager Norm were very helpful, knowledgable and friendly. As a woman, I often fear of being taken advantage of when it comes to buying a car but the staff put me at ease! They listened to what I wanted and worked out the best possible deal that fit my budget. Overall I was very pleased and because of their service and experience my friends also bought a new car the same week!

THL1234

27 de mar. de 2013

March 2013 - Awesome experience! My previous experiences with car shopping have brought me to the point that a root canal sounds better. I met Troy Crippen at Raymond Kia and he somehow managed to change that. Troy was very friendly, knowledgeable, and assured me that he would make the process as painless as possible - he kept his promise. Troy is definitely an asset to the dealership.

JoeKeoghIII

20 de mar. de 2013

Working with Troy was great! Got a good deal on the purchase price. Had a few issues with the dealer paperwork after the sale which Troy resolved. Actually felt Troy was on my side working to make this Kia purchase a good experience. 5 rating for Raymond Kia, 6+ for Sales Rep. Troy Crippen.

burback94

19 de mar. de 2013

This has been my goto dealership for years. The customer service, service reps, and financing reps...all of them are professional, knowledable and answer all your questions with ease. My sales rep was Troy Crippen and he by far is the most knowledgable and courtious rep I have dealt with in in long time. I am a Chevy person.... so when I decided to test drive a Kia Soul, he was there to answer all my questions, he helped me compare the differences of the cars I picked and helped me challenge the vehicle I eventually bought. He set up all the bells and whisles for me and is still available for me anytime if I have a question about the car. Troy did not try to sell me something I couldn't afford and he listened to what I wanted. I came in after work and by 9:30 pm...I had signed all the papers and was driving home my new baby. This is how buying a new car should be....almost effortless. Am I satisfied?? Heck yeah!! Would I use this dealorship again?? You know it!! And if at anytime my sales rep left and worked at another dealorship?? I may be inclined to follow.....yes he's that good people!

mothprodd

12 de mar. de 2013

I received excellent customer service from Kae and actually had fun car shopping! Would recommend Raymond Kia / Chevrolet to anyone! After the purchase, they detailed my car, scheduled my first FREE maintenance and oil change and went over all the features of my new car. A very enjoyable experience that I was not expecting when car shopping. Ask for Kae Scott!

blt428

12 de mar. de 2013

We bought a Kia Optima last year in April from Raymond Kia. Troy Crippen was our salesman. He is very professional and knowledgeable. He really helped us with our decision of choosing an Optima. He knows the product very well and gave us good advice. In my opinion Troy is a great asset to the Raymond Kia Dealership.

gbpackerfan4life

16 de feb. de 2013

Troy was totally great. I took one car there and he got me into the car I was looking for and then called to follow up and I let him know that I was hoping to get out of my other car as the interest rate was so high, he talked to his manager and called me back to say they didnt think it would be any issue to get me out of it. Got me into a new Kia Optima Hybrid which I LOVE LOVE LOVE and got me low low financing. He is upfront and honest. I would def recommend if your looking for a car to go visit Troy, he is a number one sales man and is totally up front and honest with you and doesn't try to dink you around like other salesmen would. The financing was done quick too, was totally shocked. They work hard to get the best deal for you!!! WAY TO GO TROY!!!!

tjaamm

24 de nov. de 2012

Everything was exceptional. I was very pleased with the way that the sales staff understood our needs and they fit them to a car we will enjoy having.

kherv007

13 de nov. de 2012

I am looking for a Kia Soul for my wife and wanted to take a test drive.After the test drive I'm sold.Now I have the knowledge to move forward.

captk56

18 de sep. de 2012

I was very pleased with Troy's knowledge of the Kia Soul and time spent with me determining if it was the best car for my needs. He took the time to explain many details of the Soul that, even after much internet research, I wasn't aware of.Raymond Kia's service department has been very accomodating and I look forward to years of excellent service.

nwtomd

6 de jul. de 2012

Over the course of a week and a half attempted on getting a Purchase agreement sent to me because I was out-of-state and wanted to have my credit union send them the check to secure the vehicle before coming out to oick it up. They kept dragging their feet and at times acting like they were going to follow through. The bottom line is the adversited price they did not want to honor and would not supply me with the paperwork. Let the buyer beware...

susie-q090604

14 de may. de 2012

I have enjoyed in the past this dealership, I was thinking of getting of getting a small car and saw your add and remembered about how nice this place is....and renewed buying from this dealership. Love this placce

papajohn51

20 de abr. de 2012

Ryan K. was a very good salesperson he did not push us and he made us feel wanted.We told him that we had to think about it one day, and we came back within 2 days,because of him. Ryan K.

Teddyb81

6 de mar. de 2012

I gave the rating I gave because I was very impressed with the sales person. He was very knowledgeable, personable, and honest. I felt that he was about obtaining my business and keeping me a lifetime Kia owner, and customer of the dealership.

sids8065

4 de feb. de 2012

Disappointed..They do not honor advertised prices online. It is just a trap to get you to walk in. Thank god I called before making the hike 30 miles away. Come to know (when pressed) that the online price was after a million discounts and rebates half of which I did not qualify for. Once called out the sales person got real rude. Never had this problem buying my toyota or jeep. Needless to say, very disappointed ..Maybe this is the Standard operating procedure for Kia dealers in the Chicago area but when the whole deal starts with dishonesty, there is no telling what is waiting down the road.

badvrod

30 de ene. de 2012

We have been customers of Raymond Kia for a few years now.We picked out a new Sportage,were given a great price and a few extras thrown in at no charge.We cannot say enough good things about the whole experience.The whole staff are great to work with.We will reccommend Raymond Kia for years to come.

sevian

8 de ene. de 2012

We are new to Illinois and needed a car. My husband is a big fan of Kia's so we visited raymond kia and worked with bob skinner to buy a Kia Sorento. Being from Upstate New York we were very impressed with the way bob skinner took care of us. He and Kia made us feel like 'family'. We left Kia with a real good feeling. Since we had bought the Kia Sorento we have taken it in for Service and have always worked with andy who is very knowledgable and friendly and always gives us a straight answer when needed. We had trouble with the remote start; so our dealings with raymond Kia surpassed our expectations when a person has "car troubles". We would buy a Kia from them again when we are in the market to do so.

jgasber5

26 de nov. de 2011

I called Raymond Chevrolet a few days before Thanksgiving about a certified car I saw online and was interested in. The sales rep suggested that I come in on Friday, as there would be a holiday promotional discount. I decided to believe him, and of course this turned out to be a mistake.Today I drove to Antioch, from Chicago, in order to make an offer on the vehicle. Between the cash sum I offered and the blue book value of my trade, I came 1900 short of what they were asking. After an hour or so with Adam, who I mistakenly believed to be my salesman, the Better Dressed Man came over - you know, the part where the manager comes over to close the deal - but instead of closing the deal, or even opening it up for further conversation, he asked me very sharply if I drove all the way up there from Chicago expecting to be taken seriously with my offer. Then he repeated the question in an even more condescending tone and laughed a little as if he couldn't believe what an inconvenience I was to him. I really didn't know what to say. Put the keys back on the table, thanked them for their time and left, with two grown men smirking at me as I walked out the door.Raymond Auto Group: We are in a recession. Perhaps my offer was legitimately too low for you to turn a profit. Say so. I would have understood, and perhaps if you were honest and helpful, I might have returned in the future to purchase an even more expensive vehicle from you when I had the means. Now I will never do that, and I'm writing this shitty review about you on a public forum on the internet. Buyer beware, you might have a really fantastic experience with the guys up at Raymond Auto Group. I did not.Oh and, after my offer of 8000 cash up front plus a 1995 pontiac firebird under 100k miles trade-in on Black Friday in the middle of a recession, their "best offer" was 700 dolars less than the original asking price. I could sell my car for parts and scrap alone and make more than 700 dollars. Unreal.

jschlitz

18 de jul. de 2011

I can't say enough about the great experience we had at Raymond Kia. Bob Skinner showed us several vehicles. After several road tests, we decided on a Sorento. We couldn't believe how smooth everything went after our selection. Financing the car was even awesome. Usually, the salesman would go away and then come back saying "This is what we can do for you." Charlie Hansmeyer went thru the numbers WITH us, we were seeing everything on his computer. Charlie showed us several options and we chose the best one for us. After signing, Bob sat with us again for an hour and showed us how every option on the car worked. Thank you Raymond Kia!!!