ehalbrook

27 de oct. de 2016

Sales person Breck Boyd bent over backwards to help and delivered the car to my home. He has followed up several times by msg and phone to ensure everything is ok.

ashleyjaphet

23 de oct. de 2016

I went in with my wife to upgrade to a SUV as our family is growing. The staff was friendly and professional. Max and Scott were detail oriented and a pleasure to work with in our car buying experience

judylennon256

22 de oct. de 2016

good customer service. Everyone was helpful. My husband and I love the car. The salesman and the finance person were very helpful. We like the car

izamari_villa

22 de oct. de 2016

I will forever drive a Hyundai because of the friendly Staff & Service we have received over the last 5 years! Adam Garcia has sold us 4 vehicles in the last 5 years and as long as he is here we will always drive a Hyundai! He helps make the process as smooth as possible along with Tony & Scott! Thank you & we will see you soon!

kr2699

22 de oct. de 2016

Rene was our sales person. He was very polite and professional. Unlike most dealerships I appreciated the fact that I did not have to speak with different layers of finance employees to make a deal.

no2pinoyson

21 de oct. de 2016

The dealership salesperson and his supervisor were easy to work with and provided me with all the information I needed. The salesperson was very knowledgeable about his product(s) and was easy to work with. The service manager provided answers to the specific dual transmission questions I had.

jack_mary4

20 de oct. de 2016

Paul Flores did an excellent job. He was not pushy, was patient kept the process moving. We were made to feel at ease and comfortable which is not always true at some dealerships.

bummom

20 de oct. de 2016

This is my second purchase from this dealership. Chris was easy to work with and so was Jerry. I knew what I wanted and went online, talked with Jerry and had the car waiting the next day.

bmjsa210

16 de oct. de 2016

Great service, better people, awesome experience all the way around! You are redefining the way car purchases should be done! This is our fourth car purchase from this location over the last four years, and we could not be happier with our experience each time. Way to go Red McCombs Hyundai Northwest!

ruthheller

14 de oct. de 2016

It was the worst experience I have ever had. Car is the worst car ever had. Poor workmanship and materials. What a LEMON it is.

gloria.spencer74

14 de oct. de 2016

I work in customer service contact at a prominent family owned bank in San Antonio. I am keenly aware of how a customer should be treated. I first visited Red McCombs on IH10W in April to have my ELANTRA serviced. Eddie was super courteous and also the receptionist who handled my payment. She smiled and greeted me warmly and made me feel valued as a customer. I came from another Hyundai dealership and will always come back to IH10W for future maintenance work on my 2017 SONATA .

toddjigsaw

9 de oct. de 2016

Had a great time looking at cars and picking out a car I was very interested In a Elantra, but wasn't sure if I would get a good price,and I got a great price and brought it, Adam help me find the right vehicle for the right price

codymuir1997

6 de oct. de 2016

I was contacted by Mr. Garcia, and we were able to quickly work out a great deal for the exact car I was looking for

terry.palacios

6 de oct. de 2016

The entire staff at the Red McCombs Hyundai Northwest was pleasant, courteous and happy to assist in the purchase of our cars. I will definitely recommend and will be a returning customer.

telly.simon

4 de oct. de 2016

I have purchased an Elantra before at Hyundai Red McCombs NW, and I must say that this place has gotten much much better in service. Years ago I was "signing" things I did not want. Thankfully, this time everyone was great, and service was much faster and better than I anticipated. Thank you.

jboyce1213

30 de sep. de 2016

Service and car was excellent definitely recommend to anyone looking to buy a new or used car interest rates were good as well everyone was very friendly and concerned with making sure are needs were met I will definitely go back when it is time for a new car again they even set up first service appointment and connected phones to blue tooth

mmodzelesky

29 de sep. de 2016

I already wrote a response to an earlier question. I am very pleased with my car and with the service I received. Aaron I a great salesman.

crystal.villanueva

28 de sep. de 2016

I was extremely pleased with the attention and professionalism with both the sales agent and finance manager that was assisting me. I would recommend this dealership to all of my family and friends.

jacqueline1artis

24 de sep. de 2016

My Salesperson was very helpful. They provided my with the vehicle options that best suited me and my price point and was very understanding with my request. I felt like he took charge of this need of purchasing a new vehicle and made it so easy for me.

daniel_posch

24 de sep. de 2016

The experience over all was very good. A solid understanding between sales accosiate and buyer. The process of buying the car was easy, minimal stress.

rfruth

24 de sep. de 2016

This is the 3rd car I have bought from Adam, so he's obviously doing something right! I come back every time! Love the service department, as well. See you on my next purchase!

maggieatilus

21 de sep. de 2016

As soon as I walked through the door I was treated as if I was family. Everyone from the sales person to the finance guy made sure everything was to my liking and that I was satisfied with my new purchase. I even received calls after the purchase was made to see if I had any problems or offering additional assistance with my vehicle if I needed it. They are such a great team of people over there and I wish all dealerships made car buying this great.

jessika.ferrer

16 de sep. de 2016

As soon as we came in to the dealership Paul noticed us immediately and asked if we needed any help and provided great service for us he helped me get my very first car and for that I am grateful

dan72lita

16 de sep. de 2016

Very professional. No pressure at all. Showed various cars with options that met our needs until we found one. Price what right in the range we desired.

joedubs.jd

14 de sep. de 2016

Salesperson was inexperienced but very friendly, very helpful and a joy to spend the day with. The sales manager chastened the salesperson within our view. This made us very uncomfortable.

jmenchaca1924

13 de sep. de 2016

Best salesman! Going in this dealership was the best decision I have made.. Paul was very helpful and helped and understanding to helping me meet my expectations especially now that I am currently pregnant. I loved his way of working and wanting to please everybody who comessage in. VERY friendly needless to say!

jeanne_m_flannery

10 de sep. de 2016

EXCELLENT !!! Everyone we worked with at the dealership, from Chris in sales, Ruben in Service and your outstanding Finance manager (I can't remember his name) were consummate professionals

bangle0002

8 de sep. de 2016

Just as the title says. Very helpful and friendly staff. Didn't really plan on buying a car that day but we did and certainly no regrets.

jaime.engl

7 de sep. de 2016

I had an extremely good experience when purchasing my first vehicle. I'm very pleased and would recommend this dealership. They took great care of me!

rubymarie33

17 de ago. de 2016

Family friend recommended this Hyundai. Paul Flores was very informative and understanding when it came to my vehicle preference and did everything he could to get me the vehicle that best suited what I needed. I am very grateful and satisfied with my purchase. Will definite be back with him at any moment I wish to purchase another vehicle. Thank you Paul!.

dkpool8

16 de ago. de 2016

Dealership went above and beyond to get us a Santa Fe Sport Ultimate so we would have all the options we wanted. Our salesperson, Paul, was extremely helpful and answered all our questions. The financing agent ensured we got the best rate and that our purchase went very smoothly.

jenniferhollin

11 de ago. de 2016

Very straight forward with no hassles and the customer service was excellent I really think I can talk to all the people there like if they were my family. That is a big plus in my opinion Thanks for everything

rbridges0

11 de ago. de 2016

I have been researching Hyundai Genesis for some time and decided to go to Red McCombs to see if this might be the new automobile in my life. My experience from the very start of driving onto the lot to driving my new Hyundai Genesis off the lot was a very pleasant experience and working with the Sales Representative Mark Phillips could not have been any better. Mark was knowledgeable, very accommodating, and answered all my questions and concerns. From the test drive to letting me keep a Genesis overnight to make sure of my decision was extremely helpful. I am happy to say I am now the proud owner of a beautiful Hyundai Genesis and could not be happier. Thanks Mark Phillips and Thank you Red McCombs for this great car buying experience. Lori Bridges

tmkloewer

11 de ago. de 2016

Paul is the BEST! Very patient, genuine and professional. Appreciate the no pressure approach. I was pretty picky and Paul found the car with my exact specifications. I also spent 5-7K less on a fully loaded vehicle compared to other brands with same package. I will be a return customer!

spinelessjellyfishgirl

6 de ago. de 2016

I'm a young female, aka prime target for high pressure sales tactics. My experience at Red McCombs Hyundai was excellent. They treated me with respect and dignity, and I was not pressured into anything at any time. I was very impressed with the quality and friendliness of the staff. Plus my new car is super awesome! Breck (my sales guy) did a great job of showing me all of the wonderful features of the 2017 Elantra. 10/10 experience, would definitely recommend to anyone looking for a new car and definitely will look to them when I'm ready for another car.

edu88le

4 de ago. de 2016

When we arrived, our sales person Adam had the car we had talked about over the phone parked in front and ready to go. He is very knowledgeable, hard-working and friendly. Everyone there was accommodating and friendly, even those whom we did not deal with. Since our car we bought would not be ready right way, they gave us a nice, new loner car, with a full tank, that was large enough to accommodate my family. Our experience was very positive and was much better than other dealerships I've dealt with.

ta_mcalister

1 de ago. de 2016

Awesome dealership and staff and will be back again next time I car shop. I have purchased several Hyundai's through Red McConbs over the years.

athillionaire

30 de jul. de 2016

Very friendly and very solid overall customer service. I would recommend this dealership to a friend or family member. They were professional and got me what I need in a more than reasonable amount of time.

kristine.j.emly

30 de jul. de 2016

The people there were very nice, friendly and helpful. Great group of managers overseeing the whole process to make sure I was happy and the process was running smoothly. They really worked for me to get the deal done.

nicolejessp13

30 de jul. de 2016

This is the third time we have been back to buy a new car. Everytime we have worked with Paul, and the experience had been great. There is no hassling, or the feeling of being forced to make a purchase. Paul is wonderful, and we will definitely be back for our next purchase!

arturosantaella

30 de jul. de 2016

Servicio estandar, ya van dos carros que les compro. Realmente el vendedor amable con actitud pero le faltan conocimientos de producto y de el sistema bluelink

amberipatzi

28 de jul. de 2016

This dealership was very professional and worked hard to get me the best deal possible. I am glad that I looked into getting a Hyundai vehicle and chose this dealership. I would recommend a friend or family member to purchase a vehicle with Brek.

jpr232

28 de jul. de 2016

It was an excellent experience. I will be sure to let me friends know of the experience. I will be returning soon. Thank you for everything.

kimbe_ochoa

27 de jul. de 2016

Friendly and professional dealership. Made the buying process quick and easy. My dealer knew the car features and very knowledgable about everything we asked. This is not something I have noticed at other dealerships. Will come back again.

hgorrell5

26 de jul. de 2016

Had a great experience in working with all with who helped me. The staff was polite and helpful in helping me with what vehicle I wanted.

johns07777

26 de jul. de 2016

My time at ( Red McCombs Hyundai ) was very relaxing experience, without high pressure sales involved. I always enjoyed the prompt service that I have had with this dealership. At anytime that I would call to ask a question whether it was a sales person or the service department, I was promptly helped. Best Regards John Silva

tterrazas27

24 de jul. de 2016

We did spend longer than we thought we would there. But in the end we got our brand new car with a monthly payment we can afford. They did everything in their power to keep the payments low. Our sales representative never tried to give me something I didn't want. I appreciate all there help.

juancsarabia13

23 de jul. de 2016

I enjoyed my visit to Red McCombs Hyundai. The staff was friendly and very helpful. They answered all my questions, regarding my purchase, and I received a good price for my vehicle. I recommended my father and a few friends to shop here. My father also made a purchase and he seems very satisfied with his vehicle. I love my Turbo Veloster.

vaccadicitmoo

23 de jul. de 2016

I purchased my last Elantra and this dealership and when my car was totaled due to hail. I returned here because I knew I would have another great buying experience. I love my new Elantra!

margaretkuntschik

23 de jul. de 2016

I am very pleased with the service I received. I was kept informed every step of the way and was not left hanging wondering what was going on.

stefaniduke

22 de jul. de 2016

Everything was smooth, fast and easy. I am very happy with the staff and my purchase. The lot was full of options. The dealership was extremely clean.

jdmillsr

21 de jul. de 2016

very happy with the total experience of my dealings with Red McCombs dealership. Great people, great product was impressed with the cleanliness of the show room, the way my wife and I were treated by everyone from the young Lady answering the phone to the rest of the staff.

69weebs_bd

21 de jul. de 2016

I had a very good experience dealing with all the people at Red McComb's and I am very satisfied with the purchase of my 2017 Santa Fe.

christina.seeger

20 de jul. de 2016

The process of purchasing my Tucson was easy from walking on the lot to financing and driving off. I'm looking forward to a continued relationship with service and maintenance at Red McCombs.

sylviab53

16 de jul. de 2016

I had previously owned a Tucson. I've owned a Santa Fe and Entourage. I'm pleased with Hyundais. The customer service on the floor and in the service department is excellent.

geoff2003

16 de jul. de 2016

Overall we were very satisfied with the customer service we received during the entire buying process. The dealership ensured they met all of our needs and wants when helping us select the right vehicle.

jmt_eec

11 de jul. de 2016

Everyone in the dealership was very friendly, My salesman Adam was awesome, he had answer to every questions I ask, I was shown the service center, my salesman even called after a couple of days to ask if I'm enjoying my new car,i thought that was awesome

neal0

9 de jul. de 2016

We had a great experience at Red McCombs Hyundai. They made the whole process smooth and got us the vehicle we really wanted. We appreciated the extra attention and effort to find the vehicle we wanted in the color we were looking for. Thanks!

fayfay4914

8 de jul. de 2016

Lots of room for improvements with vehicle prep/delivery and follow up after sale. Willing to share to make you better, if you can handle us being honest with you.

dlyons0

8 de jul. de 2016

I have already stated my comments in the prior page...... In summary, this was a surprisingly pleasant, and fair new car buying experience! For future Hyundai car buying, we will definitely return to Red McCombs dealerships.

richardgrill

8 de jul. de 2016

Mark Phillips & Bill Brown worked hard to ensure I was happy with my new car purchase. Follow up visit to have optional equipment installed, Mark & Bill saw to having my car washed and fuel topped off. Patrick Stephens and Gonzalo (spelling?) were very helpful This is my third new vehicle from your dealership in seven years. Overall I am very pleased. Only wish someone would have showed me how to operate Bluelink, navigation system, Apps & audio system. It is very complex equipment and having some guidance would have been helpful. However, I believe Mark & Bill did an outstanding job!

frank.g.15

8 de jul. de 2016

Thank you for your hard work, promise and dedication to granted me the purchase of my first vehicle after college. I am satisfied with my choice of vehicle which allowed me to commute to my first job out of college. Thank you for giving the first step towards my career and my future.

mlanthony83

7 de jul. de 2016

Staff was friendly, and worked with me vehemently to get me the best deal.I will definitely recommend my friends and family. I look forward to continue working with Red McCombs Hyundai.

PW12

6 de jul. de 2016

Thank you Gonzalo! My car is running so smooth again. Thanks to everyone at the Service Center for all the work you guys did. I so appreciate it.

mjs61932258

1 de jul. de 2016

The entire process was painless at this dealer they were all very polite and courteous and made a very good impression on me. I was shown all the features of the vehicles available before i made a decision.

gabriella_gon_62

29 de jun. de 2016

Great service and did not feel rushed. Adam was awesome and did everything to make sure I was completely satisfied. Car all under my name and greatly appreciate everything he did for me. Red McCombs Hyundai I would surely recommend to everyone

greenhill324

29 de jun. de 2016

I really appreciate the hardwork the sales team the Sales team at Red McComb did to get me the vehicle that I needed. The salesman Kimran Hill is a great sales professional who took his time to get to know what I needed and got my situation handled in the most professional matter possible . I appreciate everything they did and would love to do business with them and Kimran in the future. Will be referring friends and family to go buy from Red McComb. - The Flyest Groomsman

kerry.hammer

27 de jun. de 2016

This is the second vehicle I've purchased from this dealership. I have actually enjoyed my experience here. The conversations with Adam Garcia and Tony Khalaff have been interesting and informative. I will indeed be returning to Red McCombs Hyundai in the future.

kratos2724

24 de jun. de 2016

As I walked into the dealership, I wasn't sure what I was looking for. Cristian greeted me and guided me through the process , which was easy and efficient. He found exactly what I was looking for and I was very satisfied with the whole experience. I will definitely recommend this dealership and Cristian to all my friends and family.

strabearys84

23 de jun. de 2016

It's always been a good experience buying from Red McCombs, this was just one more easy car buy! The staff was friendly, helpful and it made it very stress free!

rjopling

23 de jun. de 2016

This was the most pleasant car buying experience my wife and I have ever had. We first contacted Red McCombs by the internet and when we arrived Paul had everything in place to select the car that we wanted.

jorge.lugo

16 de jun. de 2016

Great experience. In other places, Most of the sales people wants your business and you can feel the pressure they have to make the sale. Adam, our sales rep. Was very calm just taking us where we wanted to go. On budget and car features. Great experience with Mr Horihuela. He explain in detail the finance side. Thanks.

romandiam

12 de jun. de 2016

Paul Flores went above and beyond to make sure I purchased the Santa Fe I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a SUV the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Paul Flores to anyone who is looking to buy a car.

richard.rue

9 de jun. de 2016

They were very professorial and I had a very pleasant experience working with all the people at the dealership. I would recommend this dealership to other people.

jcfduncan

9 de jun. de 2016

This is the best Hyundai dealership in San Antonio, TX. This is my second vehicle purchase from Hyundai NW and the staff were professional and courteous from the time I arrived and drove away in my new vehicle. If you decide to purchase a Hyundai I highly recommend this dealership because you will not be disappointed.

arktc006

9 de jun. de 2016

Sales staff was extremely professional. Aaron was knowledgeable and polite. No pressure sales. This was truly an enjoyable car buying experience. I will buy a car from here again!

elvirahess

7 de jun. de 2016

Went smoother than we expected, we love our new car! We are very happy with the purchase and warranty we selected. Everyone was very friendly. Thank you

slovett720

2 de jun. de 2016

First time buying a new car and the process went smoother than I thought it would. Very courteous friendly staff. Would recommend to anyone shopping for a new car!

cblatimer

28 de may. de 2016

I had a wonderful experience buying a vehicle. I would recommend this dealership and my salesman Chris Hardy to anyone. Anytime I had a question he returned my phone call right away. Everyone is very friendly there. I also met the service advisors, who were very friendly, the day i bought my car.

kturner002

27 de may. de 2016

All personnel from the front desk, sales and finance departments were professional and genuinely friendly. Mr. Garcia worked out a fair price and spent plenty of time explaining the features of the Santa Fe Sport I purchased. This is my third Hyundai from Red Mcombs Hyundai dealership off of I10 W in the last 2-3 years and will not be my last.

douggoensaf

27 de may. de 2016

Best experience ever!! Very smooth and very respectful! Adam Garcia was so nice and friendly. We couldn't have been happier! I would definitely recommend this dealership to anyone!

cynthiag.tezyk

27 de may. de 2016

My name is Maria. My father is Peter Galuppo and my mother is Irene Galuppo. After the hail storm on April 12th my Mothers car was totaled. We were in search of a new vehicle. My father stopped by Hyundai Northwest and talked with Chris Hardy. My father thought he was an absolute gentleman and a very nice person. On April 30th I called Chris Hardy for my father to ask about a hail damage sale I saw on the internet. I explained what we were looking for (a Hyundai Accent /color white/automatic). He explained they only had one on the lot and a girl came in earlier and purchased it. He was nice enough to call me later to let me know the car financing fell through with the girl and the car is available. My father, mother, and myself went there that night and purchased the car through Chris Hardy. It was May 1st and pouring rain that night! We decided to leave the car there overnight and pick it up the next day. Chris walked us to our vehicle with his umbrella over us. The next day we picked up the car and Chris washed it and gassed it up. Chris Hardy was awesome and the next car we buy we will buy it from him! Thank you for such a great employee and a great experience with Hyundai!

scirceo

27 de may. de 2016

I cannot explain enough how much I hate purchasing vehicles. In fact, I bought an Elantra at this same dealership in 2010 and had a marginal experience at best. However, this time was a total turnaround. Everything went great from start to finish! My salesperson, Aaron Charles, was attentive and knowledgeable. The car I bought was a better color than the one I'd come in for. The price was right. All good. As of right now, I can highly recommend Red McCombs Hyundai Northwest!

dennisatkinson

26 de may. de 2016

Thanks to all for the excellent experience. Adam Garcia was the very best sales person that we have bought a new car from. We appreciate the support and information.

nasimandany

26 de may. de 2016

great service and great salesman. (commendation to adam ) we are a hyundia family. my wife uses this dealship for servicing her 2015 genesis and never has any complains. thanks for doing a great job at customer service. we always recommend this dealership to our friends and family. keep up the great job!

jlemons1

26 de may. de 2016

Good job with salesmens most profestional work from a returning customer x 5 cars. I would come him with any questions about the car and the extra services that are included ex: 2 years of free oil changes and recalls if any item are listed on there data base. Over I will return as a customer to Adam Garcia and refer my friends to him.

draggin210

20 de may. de 2016

I got exactly what I wanted and needed,, no hassle, my sales associate was very informative and patient,, the car I was buying was intended for my teenage daughter, I was only shown cars that met her and my needs!!! Thank you

ctalamantez1

19 de may. de 2016

The dealer provided me with a vehicle that met my needs. I got an extraordinary deal, the finance manager, and the sales person were very accommodating. They were a no nonsense kind of team. They worked with us and allowed us to choose the car we wanted and did not try to push extra products on us. I would highly recommend this dealership.

uilanibio

17 de may. de 2016

If you in the market to buy a vehicle, I highly recommend buying from Red McCombs Hyundai Northwest. They have the best people to work with to get you in what I believe the best fuel efficient, safety rated, warranty vehicle on the market.

morrimartinez

17 de may. de 2016

Everyone at this particular Hyundai dealership was amazing. Aaron was a great sales guy and utilize my time efficiently along with the guy he was training Roman he was also a great help. Finance guys are awsome too!

jcornejo33

17 de may. de 2016

From beginning to end all staff were very professional . From the time I arrived at the dealership to the time the dealership handed the keys in my hand I was very satisfied .

jay_me_05

14 de may. de 2016

When I purchased my Veloster Turbo, you were the only dealership in San Antonio to offer not only 1 white Veloster Turbo but 2!(AND without hail damage) One included the technology package, the other did not. This helped me alot as I was able to compare pricing and features that aided me better in my buying decision. Thank you!

mrodriguez.49

12 de may. de 2016

Chris was a helpful and friendly person. He helped me find the auto I was looking for. I would recommend him to my friends as their salesperson.

nbcreel

12 de may. de 2016

Everyone knows buying a new car is a pain, it just is. That said, this was about as painless as I've seen before for a new car purchase.

dennisatkinson

8 de may. de 2016

Adam Garcia has been outstanding in every possible way. He is a true gentleman and a genuine ambassador for your organization. First, he actually came by my house and picked my wife and I up and drove us to the car lot. He understood our situation of being without transportation following the hail storm that totaled our two 2013 Hyundai Sonatas that we loved so much. He focused on our needs directly and respected my request to be treated fairly and expeditiously during the buying process. He immediately helped us find our cars and got us through the process pretty darn quick which my wife and I salute him for. We really would not have dealt with any high pressure salesperson under any circumstance. We had already agreed to call a cab home if Adam did not keep his word to keep things simple and direct. I have purchased more cars than I can even remember, but I do recall the process always being a full day long and such a difficult process. With age and experience you learn a few things about buying cars, but it still doesnt eliminate the stigma that a person attaches to the car buying experience. Adam came through for us when we needed someone like him the most. We were at wits end with all of the damage to our home and cars and were in no mood to tolerate the usual car buying experience. Adam made the experience a good one and we will always appreciate his service. Everyone we met and worked with that day was awesome Finance, Manager, Service were all so very nice. Thank you all for the experience! Regards, Dennis and Karen Atkinson

uilanibio

5 de may. de 2016

If you want a dealership that has friendly, professional and hard working individuals, I recommend you check out Red McCombs Hyundai Northwest. They have people that will listen to your needs and wants and will work hard to make the deal work out in the end.

tammy.daniels40

5 de may. de 2016

I have always had a great experience with this dealership and will continue to use and recommend them to other friends and family members. I have purchased 2 cars from this dealership, so I trust them to deliver great products and services.

chjohnson9

5 de may. de 2016

Had a very good experience buying my new car. I will tell my friends about my experience and have them buy there next car from Mr flores.

tiffany_robinson86

1 de may. de 2016

Everyone I interacted with was very professional and very nice. I did not leave with the car I went in there to purchase, Accent I left with the car I actually wanted, Elantra. I couldn't be happier with my experience

gshellya

28 de abr. de 2016

I enjoyed my experience with Paul. He made car buy the easiest it has ever been for me. It was a joy to with you all. Also my mom love the truck so I'm happy.

alen_palen

28 de abr. de 2016

Everything was great I come to bay one car and end baying 3 cars,Excellent work with dealership all employees was great and very helpful

tania.ohara

27 de abr. de 2016

I actually loved my car buying experience. This is surprising to me because I was stressed out and overwhelmed and they (Aaron Charles, salesperson & Tony, financing) made the whole experience quick, easy and painless. I would absolutely, without reservation recommend them!

mombeaukids4

27 de abr. de 2016

I was greeted at the door offered something to drink everyone was so courteous and professional I was recommended here so in the future I will with no doubt will be recommending friends,family,coworkers,associates

fstalavera

27 de abr. de 2016

I believe I have explained what I experienced and would recommend to all my friends and family to consider Red McCombs before making any final decisions.

butownow

26 de abr. de 2016

Excellent buying experience, the professional conduct of the staff, from the receptionist to the salesperson to the finance department. They were able to get me a lower interest rate than I had walking into the dealership. Would definitely recommend this dealership to anyone looking for a new Hyundai.

isaacs_marcie

26 de abr. de 2016

Very attentive, and listened to my needs and requirements. Thanks! The finance manager was very helpful, courteous, and friendly. All the staff, both in Sales and Service were friendly.

lewisbennie20

18 de abr. de 2016

great cust service. plenty of vehicles to look at. came in and was offered a drink and felt very comfortable from the moment i walked into the dealership. friendly staff , friendly service dept and i will refer family and friends to visit hyundai nw.

littleton9

16 de abr. de 2016

Great experience. Our salesperson was excellent. Aaron Charles was a pleasure to work with. He understood our needs and was very patient when i could not make up my mind.

ckrubio

15 de abr. de 2016

Awesome experience!! John Brown and Nick were great to work with. Great pricing, great service. This is the 4th Hyundai I purchase and infrequently service at this dealership. I don't live close to this dealership but make a point to service my car at this location. Overall an excellent relationship from sales to service.

danikab9

14 de abr. de 2016

Everything was great and completed very quickly and smoothly. Paul was wonderful and extremely knowledgeable. I never felt pressured and was always treated with respect. I will definitely recommend to friends and family.

janicecardenas

13 de abr. de 2016

I walked in needing a car, and walked out with a new one. Was greeted instantly, and the whole buying process was enjoyable and quick! Will definitely come back when it's time to upgrade!

naomicavazos91

12 de abr. de 2016

Great customer service and understanding.helped me throughout the whole process. Did not try to hassel me into getting something that u could not afford.

knoell1

12 de abr. de 2016

Internet Sales Manager Paul Flores was friendly and I enjoyed working out a deal with him. I'll recommend all to contact and work with Paul in order to make the car buying experience a positive one.

javier.delgado17

10 de abr. de 2016

As a first time buyer it took longer than I had expected since I didn't have every I needed in hand, but the salesperson I sat down and spoke with was willing to work with I was able to qualify for. Overall dealership was okay and staff looked friendly.

triplea_akamel

9 de abr. de 2016

A must place to buy a vehicle. Such a great low pressure atmosphere. Friendly staff and a nice service dept. Knowledgable sales staff and very patient with me. I have recommend this place to my family and coworkers.

danmag1977

8 de abr. de 2016

Getting the vehicle for the price I wanted took less than 5 minutes!! There were no hassles or obstacles to face when I found the vehicle I wanted.

moellen

7 de abr. de 2016

I told the salesperson over the phone what I was looking for, and that I didn't want to spend the afternoon at the dealership. My experience was great.

exechef23

3 de abr. de 2016

I came to the dealership knowing what type of car I wanted, and what features I wanted in the car. The sales rep took me directly to the car I was looking for and I brought the car that I wanted with out wasting any time looking at cars that I did not want. Every question I asked was answered to my satisfaction. Real liked the professional of the whole staff at Red McCombs.

MP SAN ANTONIO

3 de abr. de 2016

STAY AWAY FORM THIS LOCATION THEY WILL CHANGE OR ALTER DEAL DO NOT TUST MANAGER GO ANYWERE BUT HERE AND SAVE MONEY.

kerstunt

28 de mar. de 2016

Service was good, enjoyed the experience of buying my first car. I would definitely come back and I would be sure to refer a friend .

karrimeador

28 de mar. de 2016

As always they met our needs. Friendly and accommodating. This is our second Hyundai. We will continue to buy from Red McCombs. I am impressed with the service I received.

christina.richardson80

18 de mar. de 2016

Easy trade in transaction and friendly sales associate. The sales associate was knowledgeable of the car and history of Hyundai. Thank you....I have no more to add

jacksat48

15 de mar. de 2016

Love the 2016 Tucson. Quiet, agile and well made and great features. The car has amazingly good mileage and not even broken in yet. I will recommend to everyone looking for an SUV.

smart.adedrea

11 de mar. de 2016

I absolutely loved my experience at this location. I just purchased my second brand new vehicle, and I worked with the same Salesman. I requested him again because of his honest and trustworthy personality. He was very upfront with me about what I could afford and was very understanding of my wants! I totally recommend Kevin Mathis to anyone!

george.vangelakos

11 de mar. de 2016

I just purchased the 4th Hyundai of my car buying history, & All 4 have been purchased at red Mccombs Hyundai northwest. I have in the past also owned a Kia, a ford, a scion, a Nissan, an Isuzu and a Mini Cooper. The Hyundai's, in terms of reliability, affordability, performance and overall satisfaction are the only vehicles I have been completely satisfied with, and the only brand My family & I plan on purchasing for the foreseeable future. We also very much enjoy the service department at our preferred Hyundai dealership. They are quick, efficient , courteous, polite and thorough. Have yet to have a negative experience, & plan to do all routine maintenance and repairs right there.

123garzag

11 de mar. de 2016

Great. Salesperson Paul Flores was very professional and informative. Was shown car that I had expressed preference for and available colors. Had a very pleasant experience and would buy a car from here again. Would also recommend this dealership to family and friends.

ianfinver

11 de mar. de 2016

The dealership was straight to the point and had exactly what I was looking for. I had already picked out a car ahead of time and had an easy time getting through all of the details.

jagcol

11 de mar. de 2016

There is little more to say after I have declared that I am delighted with Aaron and the vehicle. Everyone I met at the dealership was friendly and helpful.

WESTAF3

18 de feb. de 2016

I had an awesome experience while purchasing my new Genesis. I will recommend this dealership to others as the place to by a new vehicle.

CORNELBERRY

16 de feb. de 2016

Always a pleasure working with Red McCombs and Adam Garcia!! Bought several fleet vehicles (Elantras and Sonatas) with them so far. Maybe more to come.

MCHANEYJ0

11 de feb. de 2016

Overall I had a very favorable experience at Red McCombs Hyundai. Paul worked hard for me. I visited a number of dealerships before I made my decided on making a purchase. And I bought my car here. Enough said.

YRG1948

10 de feb. de 2016

My granddaughter & I both purchased an Elantra & Santa Fe Sport--both are very happy with our choice!!!my first Sonata was in 2000. This is my 4th vehicle from you & have referred at least 4 customers that have purchased.

BARRETT.DOULDER

10 de feb. de 2016

I used the Truecar pricing available through USAA and had secured my own financing beforehand. These two things made the buying process extremely simple. Too bad Hyundai doesn't sell a van, otherwise my next car purchase would probably be here too.

STEPHANIE.VILLA

9 de feb. de 2016

The staff is extremely professional and will be honest with you from start to finish. I worked with Paul Flores, he's great and always in communication! I would recommend my friends and family to this dealership as I did with my boyfriend!

CATHIE.RATH26

2 de feb. de 2016

The dealership was quick to locate the vehicle I wanted with all the features,they offered a great price and explained the whole process from start to finish.

CHRISKING0806

26 de ene. de 2016

The team was a little forward and didn't get me into a test drive on all the cars I wanted to see. But the deal I got on the car that I liked anyway made up for that. I would recommend you stand firm if you want to see more cars or drive them.

JLCEARLEY

12 de ene. de 2016

Nick was extremely helpful and even reviewed the car's features when he delivered the car to our house the next business day (he found a nail in one of the tires and wanted it to be perfect when we took possession). This was by far the least stressful car buying experience I can remember.

VALLEYKINGS88

6 de ene. de 2016

The whole process was outstanding. I used the car buying service NFCU offers and once I submitted the request for a quote I was contacted by Red McCombs salesman, Nick Galvan and scheduled an appointment the next day at 13:00. By 16:30, I drove out of the dealership with my new car. No hassles.

RCJAILBIRD

29 de dic. de 2015

Outstanding experience. My salesman was very pleasant and polite. He wasn't a bit pushy. He was very knowledgeable. I would definitely recommend this dealership to all my friends

PEGGYROBINSON

25 de dic. de 2015

Ever one was helpful and answered my questions. It was easy to deal with them & it was the car I wanted & they made it possible for me to get it.

LOPEZMEL.JA99

23 de dic. de 2015

for being my first time to actually purchase a new car, my experience there was great, salesperson was great, greeted me and explained about the car.

CORNELBERRY

15 de dic. de 2015

Quick, easy and painless process. Rock bottom pricing. No wasting buyers time! I needed to be in and out ASAP and they got the job done!!

JASMINHILDEBRANT

14 de dic. de 2015

I love this dealership and I love my new car! Thank you so much!! This is my first time purchasing a new car and I couldn't be happier with this experience. Thank you all again!

DG

11 de dic. de 2015

Service manager provides superb customer support! Repeat customer.

JR

11 de dic. de 2015

Service department is good. Friendly people good customer service.

Anonymous

11 de dic. de 2015

Buying process was good and customer service is ok but I have had issues with my check engine light.

Karl

11 de dic. de 2015

I keep returning because the service is reliable and the mechanics list what needs to be done. Low pressure.

MG

11 de dic. de 2015

Speedy service with great results. I always have my car serviced here.

SOYSPOILED

10 de dic. de 2015

Very professional always explained everything in detail and oh my god this car has so much stuff on it I was feeling overwhelmed but he took his time and got me all set up with my new Hyundai Genesis

JMSCHLICHTING

8 de dic. de 2015

I knew the car I wanted and I was able to test drive it at the dealership- several models and colors to choose from. I'm very happy with my new car and pleased with the purchase experience

ANNAMARIA-1960

8 de dic. de 2015

Got the car I wanted and it was almost to where I could afford and got more or less the trade in value for my car

SHEILAHERNANDEZ299

7 de dic. de 2015

Very helpful polite understanding people they don't put you in something your not comfortable in you will be happy with the experience you get from them

JDAVIS0

2 de dic. de 2015

The service was quick and great, the sales person worked with me well on price and had no problems, I love the car and was lead to a great deal on exactly what i wanted. They worked with me to get the color i was looking for and everything else set up for a quick visit and going home with a new car.

CACOSTA_07

1 de dic. de 2015

I had a great experience during my visit. I would definitely go back to purchase another vehicle and for any maintenance needed for my car.

HOPPIN_SANDY

24 de nov. de 2015

Very friendly, considerate & professional. Always made an effort to keep us informed and updates on our car delivery. Thank You Bryan and John for every thing.

KAYLAGAMEZ11

24 de nov. de 2015

I've been to numerous dealerships across San Antonio and Houston, but RED MCCOMBS HYUNDAI NORTHWEST is by far the BEST. Thank you again for all your hard work.

PAULFLORES41

16 de nov. de 2015

We arrived from another Hyundai dealership hoping to find a better deal and more helpful customer service, and we were not disappointed. I would recommend this dealership to everyone.

MADDOXA1986

13 de nov. de 2015

World class service!! These guys are awesome. From helping me with great financing to answering questions about my elantra. I would recommend to dealership to anyone.

ZEPHYRLIS

6 de nov. de 2015

I came in for an oil change on my 2012 Hyundai Sonata which I loved. While waiting for my oil change, I started looking around the dealership. I was desiring a vehicle with better gas mileage. I was approached by a salesman and I told him that Adam Garcia had sold me my present vehicle. The salesman got Adam Garcia to come and help me and we looked at several vehicles. I ended up buying the 2016 hybrid. Even though I prefer to buy gently used cars with low mileage, I really liked the ride of the Sonata Hybrid and all the amenities. I ended up coming in for an oil change and left with a new 2016 Sonata Hybrid Limited. I typically don't buy new cars, but I absolutely love it. Adam helped me find a car that fit what I was desiring and I'm so happy with it.

SURTHREY

4 de nov. de 2015

I leave my wife and my mistress (actually it's my computer that my wife refers to as my mistress) behind to go cruising at any opportune time.

KARENMAY1948

4 de nov. de 2015

Adam and rest of staff were very professional and friendly. I will continue to purchase and have my cars served at their location. I have always left the dealership (after 2 purchases from this location) very satisfied.

HENSONTODD

30 de oct. de 2015

Good service, capable sales people, not overwhelmingly pushy. Was pleasantly surprised since I usually have negative encounters with sales people. They tend push a vehicle you don't want or force you into some "package" you don't need.

R.KARLI15

24 de oct. de 2015

Hector helped me purchase the car I wanted. Friendly staff that answered all of my questions! Jerry in finance explained and answered my financial questions and were flexible to my budget.

AMERYSSALMARAZ

24 de oct. de 2015

I went through an Easy process and was able to get the car I wanted and more. Will definitely recommend. Process was not fast but that's expected.

MGARCIA903

14 de oct. de 2015

Great help and professional service. Will come back again. Everyone was so helpful throughout the entire process. I will recommend this dealership to my family and friends.

SWILSONTX2

14 de oct. de 2015

The right vehicle at the right price. Great sales and finance people. Great service, clean facility and very nice selections of all types of Hyundai products.

MPALMER82060

8 de oct. de 2015

No pressure, great price and very helpful. Will definitely return. They installed an after market blue tooth and was very impressed with the work and the product.

MRCARDENAS05

28 de sep. de 2015

This is my third time buying a car with Mr. Hardy very nice salesman my sister also buys cars there with him very nice people there very friendly

MARILYN3002

19 de sep. de 2015

Got all the details on car I wanted and got the car I wanted. Great help in understanding key details of the car and setting it up.

MARGUERITENEWCOMB

13 de sep. de 2015

This was my third Hyundai from Red McCombs in 15 years. In fact, I had the same finance representative on the last two. I keep coming back, so they must be doing something right. My salesman listened to me and didn't try to push me in any direction.

DW9987

8 de sep. de 2015

Every person that I dealt with were pleasant to work with and went above and beyond to make sure I got what I was looking for in a vehicle. Kory Perrilloux made sure he found the color of vehicle that I wanted. I would definitely recommend my friends to this dealership. They were all wonderful, pleasant and very helpful.

MTROMERO94

22 de ago. de 2015

Overall experience was great. Kevin did a great job; Cory was fabulous! We purchased our 1st with Cory in 2013 and he helped us again. Glad Kevin and Cory made our experience a great one!

BRKRNEMESIS

10 de ago. de 2015

Customer service was great everyone was friendly and helpful, was greeted right away and all questions were answered, very comfortable environment and salesman was willing to work with you.

CHRISDAYSXJ

8 de ago. de 2015

I called prior to arriving and spoke to brian. I explained my needs and wants, most importantly to me price range. When we arrived brian had a few cars ready for us to test drive and look at. A very quick and easy process and a pleasure to work with.

CJOHNSON3

5 de ago. de 2015

Paul was great to work with, the finance department was able to help me out in a way I never expected! This is the place to buy your car.

DJ L

4 de ago. de 2015

I have a 2013 Elantra which has been a great car but, this dealership is horrible. The staff and managers are rude and argumentative. Buying my car ended up being a horrible process that took over a week. First, It took the maintenance department multiple attempts to fix a broken side mirror. Then it took a lot of arguing over several days for them to honor a deal to include a spare tire kit. They would quote a price and then have a much higher price when it came time to finance because they added things I didn't ask for. Along with the spare tire deal, it took a lot of hassle to get the floor mats that were supposed to be in the car. The dealership talks about honoring veterans but my wife and I were lied to and argued with at almost every step. The only reason I bought a car from this location was the kindness of one salesman who no longer works there, which ended up being his first car sale. He was just as confused as we were with the treatment we were getting. Since then I have brought my car in for oil changes about 4 times, which are free because of a plan I purchased. Whether I have an appointment or not, it has taken around 2 to 3 hours each time to just do an oil change. The whole time I'm fed excuses and that the car will be done soon.

Jay

30 de jul. de 2015

Horrible service they told me to go to another dealership for them to fix a tail light they couldn't do but they did say to bring it back if I had any problems they said they couldn't fix it

PORTUMENO

28 de jul. de 2015

Best dealership I have ever dealt with hands down and will definitely recommend to my friends and family. Kory Perrilloux made buying my car a great experience.

A8A1989

28 de jul. de 2015

The staff was great! The service was awesome. Exceeded my expectations, especially being a first time buyer. I would recommend this dealership in a heart beat!

NJKERMAN.BIDS

25 de jul. de 2015

Pleasurable experience. I was allowed to purchase a vehicle as opposed to being sold a vehicle. Explained what I needed and was given my options and a price I could live with. There was no pressure and the staff went out of their way to make sure we were excited about our new purchase.

DROBLEDO1957

24 de jul. de 2015

Everyone was very helpful. Salesperson and financial employees Tony and Jerry. Everything was explained thoroughly. Would recommend to friends and family. Thank you so much.

ISABEL1006

24 de jul. de 2015

I feel like family. I have gotten to know many people there bc I go for maintenance and just recently purchased new car and same people were in finance office. Nice to know there is consistency.

ERICA.M.YORIA.CTR

22 de jul. de 2015

Customer service was excellent. Chris, Korey and my finance gentleman were beyond amazing! This is the 3rd car I have purchased from your location and I will defintley be back!

gene1

18 de jul. de 2015

Service center will over charge and not do the work they say. Took them 2 days to get my car back from an oil change. Slow service

KDAWSONTX

17 de jul. de 2015

upon my first meeting with Nick, I knew I was in good hands. I use to work in leasing for student housing--so I was aware of selling tactics and approaches, but I never felt pressured with Nick. I originally went in looking for a used car, but ended up being able to afford a brand new one while staying in budget. I'll gladly work with him and Red Mcco,bs Hyundai again in the future.

OMARV80

17 de jul. de 2015

I was pleased by not only the great car, but by the very friendly staff. This made for a great overall experience for myself and family.

CHAMBERS7801

15 de jul. de 2015

Great experience working with Chris hardy he help with my car knowledge and showed great service. My review stands great as they were true professionals

CKIRIS1989

10 de jul. de 2015

My salesman Nicholas was very nice and helpful. We were in and out so quickly. It was easily my best car buying experience to date.

PUCKETTLARRY

9 de jul. de 2015

Honest, fair, courteous describe this dealership (attributes that can be rare in the car business). Kory and Adam are awesome! I highly recommend dealing and buying at this dealership!

MAKINGMOVES30

8 de jul. de 2015

Hyundai was clean. Everyone was very nice customer service was great! I will tell everyone to go to Hyundai. Keep up the good work! Stay prideful and keep hiring amazing people.

CAMARILLO.CLEMENTE

8 de jul. de 2015

Great job with a friendly staff, have been a customer for many years . We were treated very well every time we visited. Adam Garcia has always given us great service, I recommend him to anyone.

TPORTOCPC

7 de jul. de 2015

I bought my first Veloster from this location and went back for another. I called the location and asked Chris to take a few pictures of one that had the features I was looking for. That night he sent them to me and we closed the deal in about three days. I appreciate great customer service and a sales person understanding that not every sale is going to walk on the lot until they know what they want is there. I am a fan of the Hyundai Veloster and think it's a great little car. I am glad I was able to keep a great relationship with RedMcCombs Hyundai. I hope to keep buying vehicles from here as long as employees such as Chris are around. He moved the sale around in a timely and friendly manner.

CSCHROEDER1

7 de jul. de 2015

They gave us a great trade in value for our 2 year old Elantra. We compared value with another Hyundai dealership, and Red McCombs was by far the best value. Would highly recommend them.

BillieV

13 de dic. de 2014

It took my 2011 Santa Fe in for service 12/11/14 because of engine light. The service department was top notch, from the cleanliness, to the crew. Through all of my cars and prior dealerships, I have never seen one managed as top notch as this one. Hats off to all involved. I am quite happy with my car service as well.

shawnahlee

28 de nov. de 2014

We bought a car from Frank back in March. Recently it was totaled due to a kid getting distracted. So we came back because of the first experience. AGAIN amazing swrvice. We weren't sure if we'd get as lucky the second time around but we got better service. Frank Macias is hands down their best!

genes935

6 de jul. de 2014

We went in on a Saturday and found the only Sonata Hybrid they had. We liked it and called back later for a final price for this car. They came back with a price that was $3000 less than the list price. Original 32800 and new price 29500. I did not say anything. Overnight they sent an email saying they would take another $500 off due to a special pricing. I went to another dealer for the same car and was sold it for $3,000 less than the $29,500. The additional discounts I received from the new dealer were normal factory incentives. I was not offered the normal factory incentives at Red McCombs and went to Austin to buy my new Hyundai Sonata Hybrid. I saved $3,000 just because they offered me the normal incentives that Hyundai was offering. I would have been out $3,000 of normal incentives had I not shopped around. I would never buy a vehicle from Red McCombs again.

rramirez8

14 de mar. de 2014

From sales to financing to service, Red McCombs Hyundai Northwest provided the absolute best car buying experience that I have ever had! Special thank you to Kevin Mathis, my salesman, and all the support team,Tony Khalaf, Michael Craddock, Hector Mancillas, and Minerva Chairez. Thank you , Thank you, Thank you. I have never had a better car buying experience and I absolutely love my new Hyundai Sonata :)

Maria O

23 de ene. de 2014

I took my car in to service regarding the same issue I had 6 months ago and their service was terrible. The advisor we spoke to (Minerva ) didn't know what she was saying. Then I spoke to Gonzo and he said they would check the problem. My engine light was on and I scheduled a 3 pm appointment and still at 330 they still had not took my car to get checked. I then told them that I was going to take it elsewhere and at that point they wanted to get it checked within 5 minutes. I will never take my car back to them.

AnnaGuzman

1 de nov. de 2013

Both my husband nor I had any time to go into a dearlership to look at cars. So we both searched our vehicles via the Internet. When my husband found a car he liked; he called the dealership and Marco answered. When my husband said he couldn't go in the dealership; Marco quickly said, "Well then let me bring the vehicle to you". So Marco did and my husband was able to see the car. Because of this, a sale was made. There was never any pressure from Marco to go in to see the car. He just quickly accomodated the needs of a customer. His manner was also very pleasant and there was no typical sales pressure. Also, we came with our own financing. We told Marco we did not want to spend time with Finance and he assured us we would not have to. However, the Finance Manager came and quickly tried to get us to go with their financing; but we didn't. This was not due to any fault of Marco. Marco should be highly commended on his superior customer service efforts. He didn't hesitate to step outside the box to accomodate our needs. He knew our needs and never ever tried to push anything else on us to add to his sale. We were firm with what we wanted and did not want; and Marco respected that and kept focus on assuring our needs were met.

Crystylle

17 de ago. de 2013

This dealership was the most friendly I have been to in the 600 miles distance from my hometown, Odessa. They were also very professional. I recommend many people to go to the dealership not only for the experience but for the sale itself!

downwithwindows

1 de ago. de 2013

I will never EVER buy a car from any Red McCombs dealership again as long as I live. Period. This place is the perfect example of EVERYTHING that I hate about slimy car salesmen. With the back and fourth, lets see what the manger will approve, all to make you wait as long as possible so by the end of it all you're so exhausted and willing to sign anything. Our sales guy didn't listen to us; doing everything he could to push us into their hot new car of the moment, the veloster. His customer service was terrible, he spent most of our interaction talking with my husband in spanish knowing full well that I was the one paying and that I didn't speak the language. The service department is just as bad. I pre-purchased the maintenance, and when it came time to check out, the cashier got snippy with me for disturbing her face booking and gave me massive amounts of attitude for suggesting she do her job and call the company to verify my benefit and purchase. We also have had a major issue with the steering wheel peeling off. I brought this to the attention of the service staff and their manger told me to come back another day so he could take photos and submit a claim (any day but saturday or after 5pm). This is nearly impossible for me, which I explained, and once again received attitude. So, if you take away one piece of advice from me... STAY AWAY.

R.S.

15 de may. de 2013

Pretty good overall experience. I first came here to look at possibly buying a used car. The salesman (Kevin M.) was friendly and very helpful. He helped make the experience positive and I ended up buying the car. About a week later I got a flat tire. I had a warranty that included the tires and took it to the service department at the dealership. They were friendly and polite. The facilities were clean and well kept in all areas I visited as well.

Rene Sanchez

15 de may. de 2013

I am very glad I made the choice to buy here. Not only because I got a great price, but because the customer service does not stop after the sale. If there was anything I needed they made sure I was taken care of. The service department is fast and friendly.

Jordi Beltran

15 de may. de 2013

My first time being here, but the customer service was excellent and they walked me through the repair process of my vehicle with every detail I could ask for.

Reeves2013

22 de mar. de 2013

Entire team was very attentive throughout the buying process. They really did do everything possible to get us a great price on our Santa Fe and went above and beyond with their attention to detail and follow through! Would absolutely buy from them again!

src201012

22 de ene. de 2013

This dealership is simply the best! They listened to what I needed and they delivered! They are very friendly and made it very easy to do business with them. I felt like I had been doing business with them for years. Chris and Chad went above and beyond making my family and I feel at home. They made a customer for life. Thank you for the great customer service and my new car!

Sngzamora

22 de ene. de 2013

Hats off to this Hyundai Dealership! Came in on a random whim to look at a small SUV. Marco Sepulveda was quite cordial and friendly and not the stereotype car salesman. He showed us the Hyundai Tucson which was within the size of vehicle we were looking for and set the tone for the type of negotiation that would later result in our purchase of our second Hyundai vehicle. Marco was knowledgable, professional, and very respectful. Our decision to drive away with a new Hyundai was made easy. We were determined to pay only what we could afford and Marco made it happen! Just like that! I highly recommend you visit this dealership and ask for Marco Sepulveda. You'll walk out with confidence that you got a great deal on an awesome vehicle.!!!

Noname

21 de oct. de 2012

I almost went to all the dealers in San Antonio. But everyone is same and looking to take as much dollars as possible from customers. Nobody has revealed the actual price of the car. Only after a month you could realize how much you spent extra to own a car. No clear picture about the pricing.

Linda White, SA, TX

17 de sep. de 2012

We shopped at five different dealerships before we arrived at Red McCombs Hyundai Northwest. We should have gone there first. We found exactly what we were looking for at the best overall price. The sales staff and finance department were great! Go to Red McCombs Hyundai Northwest first and save yourself a lot of time.

angered by hyundai

7 de sep. de 2012

Car is constantly breaking due to a terrible company (Hyundai). When things do break I take it into the dealer and they break it further. I have had my seat belt broken but warranty does not fix this nor will they despite their own mistake. They over tightened my breaks to the point that the car could no longer roll down hill next to the highway. They left an oil rag in the engine that caught fire while my wife was driving. Had it towed in not realizing what the burning smell was and while a flaming something fell out of the car. (Car next to my wife pulled her over and told her). The employee said but the rags are flame retardant. What he does not seem to comprehend is the oil on the rag is not flame retardant. They put deep scratches in my dash when fixing the a/c. I have had problem after problem in faulty parts and the answer is always the same, "We could not duplicate the problem". Don't duplicate it just fix it. Please as a warning to your sanity never enter this wretched place or Superior (although they are slightly better).

chickel

1 de ago. de 2012

I had a problem that needed immediate attention. The dealer worked me in on short notice and finished the necessary work quickly. All of my dealings with the Service Department have been great. The service is excellent and the car is ready when they promised.

kasi3208

19 de jul. de 2012

Fast Friendly service for my 6k checkup! Was in at my appointment time and out in 45 min on a Saturday! Will continue to use this for my service!

sheye

17 de jul. de 2012

I took my 2011 Hyundai Sonata that I bought at this dealership in for the 7,500 mile service. It was very easy to schedule and to reschedule the appointment online and I was pleasantly suprised at how easy it was to get an appointment when I wanted one. Gonzalo was very friendly and efficient. He showed me the cabin air filter which was extremely dirty so I asked him to replace it. While I waited for the service on my car to be completed, I bought a Heatshield from the Parts Department. The young man who helped me was quite pleasant. Overall, I had no complaints about my visit and I will be back.

ocardenas

12 de jul. de 2012

As always, your staff is very professional and courteous! Although your service department is always extremely busy, I am always able to get an appointment on the date and time convenient for me. I enjoy getting my car serviced by you!

mark-monica eliot

3 de jul. de 2012

Thank you customer service for all your hard and great work. Every experience with your department has been an extremely good one. All the employees in this department are superb. If every place I visit had this kind of service, every experience would be great. I may live a long distance away with a Hyundai dealership closer to my home, but I prefer to travel the distance to visit this dealership. Awesome employees make all the difference and this department has the best group of employees. Keep up the great work. Looking forward to bringing my '07 Accent in for its next service needs.

plexiglass17

28 de jun. de 2012

Every time that I've had my car serviced here I am always greeted promptly and my car is always done way before the estimated time.

bill mccandless

28 de jun. de 2012

this dealership personal made the buying a car so comfortable expereiance. no pressure to make a fast decision. kevin made several contacts with us after the sales to answer any question we had; very nice!

moverland

23 de jun. de 2012

this is the second vehicle that i have purchased from this dealership. if i had a problem with said dealership i would have gone somewhere else

newcarshopperrr

2 de abr. de 2012

I bought a brand new Sonata from them last year. I went back exactly a year later to replace my other car. They had an ad for 2011s in the paper, but didn't find out til I went in that those were used. Amanda was willing to see if they had anything that was in the price range I wanted to stay in. She found a used Sonata I was interested in. Maybe it's because I was in a tshirt & jeans or because I was looking at used cars, but Amanda tried to get me to verbally agree to the sale before telling me my interest rate or payment, and then while we were waiting for the Finance mgr she came back in & tried to get me to sign paperwork that said I intended to purchase the car. I don't blame her though-I think the mgr was pulling her strings. This dealership wasn't even willing to negotiate; they just wanted to trick me into purchasing. I guess buying from them doesn't buy you any consideration. My friend & I walked right out the door, and as soon as we did, Amanda called & acted like they hadn't pulled anything, and she eventually put the Sales mgr, Nick on the phone. I don't know if he was the one that was originally causing her to jerk my chain, but he was pretty straight up on the phone. Unfortunately for them, there are many other options and dealers out there, and thanks to them leaving such a bad taste in my mouth, I went to Gunn and bought a new Altima for the same price as the used car they were trying to screw me on, and I had a great experience at Gunn. You blew it, Red McCombs Hyundai NW!

Sami Sue

13 de dic. de 2011

I am a single woman, and to say the least I was anxuous about the task of dealing with a CAR SALESMAN. HOWEVER, Ricardo, and the entire sales team were extremely accomodating. The floor manager, the credit manager and Ricardo were so nice. I walked in to look, but walked out happily owning the car I only wished for yesterday! I highly recommend this dealership!