Marcus Lyons

30 de ago. de 2021

I stopped buying vehicles here years ago after a terrible experience in sales, but continued to have my vehicles serviced here and have been very happy. In 2019, I tried again to purchase a vehicle and while the two salesmen I dealt with were great to talk to, they had zero authority to make any decisions. We special ordered a Ford Flex as there were none to be found and had an agreement on a trade in value for my current vehicle. Fast forward 2 months, and with just about 450 miles driven, the trade in value suddenly decreased by over $5000. It took 3 hours and a rage of anger to even buy the car I ordered. Next spring when I had a Mustang delivered there, I was explicit about what I wanted done during PDI and prep, and yet they drilled holes right through the front bumper of the vehicle. I had some body work done and needed some service work at the same time on the Mustang later in 2020, but found that the two groups couldn’t communicate with each other. It was like they were two completely different companies, and I had to actually drive the car from one shop to the other to get the next bit of work done. Lately, the service department has been much less friendly or helpful that what I’ve experienced in the past, even with the same service advisors. I know there’s been some staffing churn lately, but I’m led to believe there is a bigger problem at the top with greedy leadership. I generally trust the dealership to provide good parts and quality service, but the cost of the most recent oil change was ludicrous. I’m certain I’ve now made my last trip to this dealership, and that’s disappointing to me as part of the Ford Family. My recommendation is to think twice, ensure you are satisfied with quotes and cost, and to shop around.

James Thomas

9 de ago. de 2021

Had a bit of a drive to get there. Bought a truck 3 hrs later. Brett was great no hassle, no b.s. just straight arrow when it comes to cars. Traded in my old car and got the newer truck. Great service all around no issues. True to their word hard to find that in a dealership. Would highly recommend Brett as a salesman.

Red Fox

13 de jul. de 2021

Took me 2times to get oil changed in class a camper but they were good and Curtis about it

David Smittle

30 de may. de 2021

Needed touch up paint; called parts department who were very accommodating on the phone and prompt service upon arrival, thanks.

Alyssa Padayhag

15 de sep. de 2021

We are very, very happy with their service and the experience! I didn't expect to be driving out with a 2017 Ford Escape Titanium, but they made it happen. Everyone is super friendly and laid back. I felt very comfotable and welcomed while I was in there the entire time. Thank you to Marc Crowder who showed us a few SUVs and got us the best one for our budget. It really is the nicest verhicle I have ever owned haha! Thank you to Josie who helped with all the paperwork and for giving us an amazing deal for the premium care coverage and for our trade-in. This is definitely the place to go.