Felicia Harris (Missfee2u)

12 de nov. de 2021

I traded my ‘21 BMW X3 for a ‘22 X3 with more features and extremely pleased with it. My salesman, Dell, made my car buying experience positive and fun! No matter how many times he and I talked on the phone or in person, he was always calm, courteous and personable. He wasn’t pushy at all. He even called me a few days after my purchase to see if I was satisfied with my car or if there were any issues. That type of great customer service goes a long way. I’d recommend anyone in the market for a vehicle, to go see him at Richmond BMW, ASAP!!!

Kostas Constantine

27 de sep. de 2020

Excellent service. Very clean and very efficient. Would not consider anywhere else for any significant BMW service. Very knowledgeable and superb communication during the entire process. Highly recommend

Wendell Mahan

10 de nov. de 2020

Excellent service! The technician explained the problem I was encountering with my Z4 and suggested several options to resolve the issue. The fix was quick and affordable. I would recommend the service to family and friends!

April Rodgers

29 de oct. de 2021

I traded and purchased a mustang with Steve Lerner and it was definitely the easiest and most professional car purchase I have ever made. Steve was more than willing to answer any questions and his follow-up was impeccable. I also have every vehicle serviced at Richmond BMW because their technicians are extremely knowledgeable, professional, and reliable. If I can help it, I do not take my vehicles anywhere else for service. If you have a need for repair/maintenance or just happen to be in the market for a new or used car I highly recommend Richmond BMW.

Amy Larrabure

13 de nov. de 2021

Scott was absolutely amazing! I was stranded with a dead battery and he not only talked me through the battery jumping process on the phone but also helped me get a new battery and a new starter efficiently so that I could get to work on time to see my most critical patients. I could not recommend this dealership enough!