Teri

14 de jul. de 2016

It was a great experience buying my new car at Rick Bockman In Olean, New York

Amelia

18 de jun. de 2016

We were expecting the dealership would be closed but wanted to see if you had the vehicle we wanted. We were met by a salesman who showed us around. He took his time and showed us a vehicle close to what we wanted and also one he thought we might like to see. He was right we bought the one he thought we might like. We were not rushed even though it was closing time. It was great working with Lloyd. We came back in the next day to sign for and pick up the new truck and love it.

Ang

23 de may. de 2016

We bought our vehicle brand new from this dealership - 3 years later we had issues that were under warranty, which ended up needing replaced. After having our vehicle in the shop for well over four weeks, we returned to pick up our vehicle in worse shape that when we left it. The vehicle was shaking, vibrating, and was so loud you could barely hear the person next to you talking. Parts were not put back properly, bolts were loose, etc.. We are taking our vehicle to a different dealership - We will never deal with these people again. Do not make the same mistake of taking your vehicle here or purchasing from here as we did. The owner himself was rude and unhelpful. Never again.

joiejo

12 de may. de 2016

Have dealt with Bokman's for many years because of great service,and great sales people. I can;t imagine we would purchase a vehicle from anyone else. Thanks for always giving us a great deal!

Olean Customer

1 de may. de 2016

Dealing with the Service Department has been a pleasant experience. Staff were accommodating and courteous.

Another Satisfied Customer

1 de may. de 2016

Got us scheduled in a timely manner...we were busy with lots going on and our LOF was not remembered. Thank goodness they were able to get us scheduled in a timely manner.

MikeLindaH

11 de jul. de 2015

Friendly, courteous staff. Always a pleasure to do business with!!!!

James H. McFetridge

10 de jul. de 2015

My wife and I were totally happy with the courteous and professional service that we received at Bokman's.

Mark B

28 de ene. de 2015

From the first inquiry I sent Bokman through cars.com, their Internet Sales Manager was professional and knowledgeable. He called my wife back and discussed the vehicle we were interested in. He was eager to help get us into our next vehicle but wasn't "pushy." We drove from over an hour away, and were happy to find the used vehicle was exactly what he told us it was and there were no "games" (unlike the vehicle we had gone to a large dealer in Buffalo to see). They worked us a very fair deal and got us on our way quickly. Their finance guy was able to get us a lower rate than we had been approved for at our own bank. They took care of the financing, registration, and insurance. All together it was a very easy process with no hassle. I would definitely recommend these people to anyone in the market for a quality vehicle.